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Address

11770 Southwest Fwy
Houston, TX 77031

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

281-810-9089

281-810-9089

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

281-810-9089

281-810-9089

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 26/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 26/mo $35
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 27/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 27/mo $36
    Online only price
    50% off first month rent

    No Obligation

  • New

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  • Save Impression

    5'x5'
    Online only price
    $ 27/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 27/mo $35
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 29/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 29/mo $38
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 33/mo $44
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 35/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 35/mo $47
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 40/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 40/mo $54
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 52/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 52/mo $70
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x25'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Parking 8'x25'
    • Uncovered parking
    $ 61/mo $81
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 63/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 63/mo $84
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 64/mo $85
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 77/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $103
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 79/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 79/mo $105
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 86/mo $114
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 87/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 87/mo $116
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 110/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $147
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 155/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 155/mo $206
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Houston Storage Units On I-69 Near Meadows Place

This Houston Public Storage, located just northeast of the town of Meadows Place on Interstate 69 between Bellfort Avenue and Airport Boulevard, offers an abundance of cheap self storage units to local customers.
This location features indoor storage units with access from an interior hallway, as well as outdoor storage units, which allow customers to pull a vehicle right up for easy loading and unloading. Some units feature climate controlled storage, and this location also offers rental parking spaces for vehicles, boats or RVs.
A property manager lives on site, and the gated storage area features keypad code access.
Situated in the southwest corner of Houston, this location is easily accessible from the Southwest Freeway and the Sam Houston Tollway, Beltway 8. It's a great location for residents or businesses around the Meadows Place, Alief, Missouri City, Stafford and surrounding communities.
Doing some seasonal fishing at nearby Mark McGrath Municipal Park or Eldridge Park in neighboring Sugar Land? A 5x5 unit at this location is the perfect place to store fishing poles, tackle boxes and other equipment year-round.
Students and staff at nearby Houston Community College or the University of Houston at Sugar Land can use a 10x10 unit as an easy way to store boxes and belongings to free up some much needed study space near campus, while families throughout the area can take advantage of a 10x30 unit to store everything during a move or remodel.
With more Fortune 500 companies headquartered in Houston than other cities in the U.S., it's no wonder Houston has become a global business hub. Companies throughout the area can use a 10x20 unit to store excess office equipment, furniture and supplies to open up more workspace.
Nicknamed "Space City," Houston continues to grow with residents and commerce flocking to the area year after year. Public Storage takes great pride in providing residential and commercial customers throughout the Houston area with the highest level of affordable self storage service.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 528)

September 22, 2023
Google Public Storage Michael Israel
The lady at the front desk for very pleasant and kind. Thank for you help!
September 21, 2023
Google Public Storage George Martinez
September 18, 2023
Google Public Storage Kirk Sterling
Very helpful quick to answer all my questions, the guy Sam is a awesome person
September 18, 2023
Google Public Storage Broderick Smith
Thanks Samuel for helping me out with all my questions and even answering questions before I asked them. It’s like he knew exactly what I was going to say next. Pay this man more !!
September 18, 2023
Google Public Storage Denzel Butler
Samuel Washington Customer Service was Superb !!! He did a great job of answering questions that I needed and everything…
September 16, 2023
Google Public Storage Kamryn Spence
Chamekia helped me get my lease signed with public storage from simply and made my transition pleasant and easy
September 13, 2023
Google Public Storage Benita fon
Chamekia is a great trainer and Property manager. She helped me with my rent decrease after numerous times of complaints. She went above and beyond . Southwest/Wilcrest has an AMAZING team love them all
September 13, 2023
Google Public Storage Noah Edwards
Very professional and got the job done efficiently. I had a unit and drive away in about 10 minutes
September 12, 2023
Google Public Storage Ynobe Buck
The customer service is really good but I must say, if I compare the location on Hayes Rd to this one, I would choose Hayes. First off, there's only one pulley cart in each section. That means, if 2-3 people come in to transport their belongings into their storage, you will not have anything to put your stuff on. Secondly, it's one way in and one way out. I thought I could go around to the exit gate to get out but nope, that gate doesn't even work. I had to back all the way out and go to the the entrance gate to exit. Lastly, I have so much trouble with pulling my latch close to lock my storage door.
September 5, 2023
Google Public Storage Richard Brown
Chamekia was very nice and got me in and out
August 12, 2023
Google Public Storage Savage 10717
When I say this location customer service is A-1!!!! They Rock!!!!Being in customer myself for over 30 years this is the way people should be treated. They were sooooooo patient with me and resolve my issue. No one never rushed me, and they listened to what I had to say to understand how to resolve my issue. And they worked it out as a TEAM!!! If you are in need of storage and you are in the area or not and you want A-1 customer service I would recommend you go here. Thank yall so much and I will for ever be a Public Storgae customer!!
August 3, 2023
Google Public Storage Jonathan De leon
Never had no problems till my packages got returned. Had me sign paperwork, sign my signature stating I would have any packages shipped directly to my unit I even gave em my lock combination. I had 3 packages returned to shipper, stuff that was important on my daughter's birthday month. Messing up relationship with company. Idk , just not understanding why I signed all that paperwork if what I was told was far from the truth. It was indirect signature anyone at the business can sign. It's coo, y'all can use feelings instead of business protocol, I'ma move on I'ma grown man but I'm going to speak up on what isn't right, and that wasn't right. I'll take my business elsewhere where people care about people's lives.
August 2, 2023
Google Public Storage Erika Davis Wright
Chamekia and Sam have gone above and beyond to assist me. I have been a customer a long time. Recommendation: help the customers that have been loyal to Public Storage
July 3, 2023
Google Public Storage Toni Malone
Sam helped my daughter yesterday with getting a unit and she told me how great of a helper he was so I come over today. And Sam was very friendly and helpful to me! I really appreciate Sam!!
June 21, 2023
Google Public Storage A
Best customer service always smile face
June 17, 2023
Google Public Storage Eduardo Gomez
June 15, 2023
Google Public Storage verlonda dunn
Started a lease today and Ifeoma helped me with kindness and great customer service she walked me through all information and did it with a smile she was 5 stars. I can only hope the rest of my experience is the same during my lease
June 13, 2023
Google Public Storage Crystal andrews
Here I meet the most beautifully Spirited young Man named Sam! Very Helpful and Courteous, need more ppl like this in the world. Thx public storage! Thx Sam!🥰
June 9, 2023
Google Public Storage James Edward
I had a great experience with chamekia at the public storage on south west freeway. so if there’s any need for you to use a storage in this area please go and check with he.
June 7, 2023
Google Public Storage Frank Montes
Very rude staff I got robbed here they broke into my locker that did not compensate me at least they could have knocked something off the bill and they even picked up there prices from $60 to $100 very unsatisfied with the customer service the staff have no people skills negative stars
June 4, 2023
Google Public Storage Luis R
They bait new customers with a good low rent price. But screw over the long term customers by jacking up the rent every 3 months by 30-50 dollars. This place is crazy if they think people will pay those crazy prices for a small unit.
June 1, 2023
Google Public Storage Judhit Pascual
Encantada con la chica súper amable
May 30, 2023
Google Public Storage Julie Elicerio
May 28, 2023
Google Public Storage K B
This was my first time ever needing a storage unit & I had alot of questions.I rented a storage unit at 11770 South West fwy,houston,tx 77031.The employee by the name of SAM helped me every step of the way & made my first time renting a storage very easy,understanding & smooth.Thank you so much SAM.
May 21, 2023
Google Public Storage Jose Ordoñez
Me trataron muy bien los 2 trabajadores Josiephine y Sam. A pesar de ser domingo a las 5 pm. Gracias 🙏🏿
May 12, 2023
Google Public Storage Normalinda Ortega
May 8, 2023
Google Public Storage Meebs
Sam is a very good worker. Helped me out a lot even though it was close to closing time. Walked the property and showed me my options I can tell you have a really good worker for your company!..
April 7, 2023
Google Public Storage Margaret Eberle
The only reason I am giving 5 stars is because of the manager, Shamekia at the 59 and wilcrest location. I am upset at public storage as a whole for raising rates to ridiculously unaffordable amounts and penalizing long time customers, but I wanted to give this young women a shout out. Her customer service is impeccable and she bends over backwards to make a bad situation better. Your company is lucky to have her. She is very helpful and really tried to help me solve my problem and is patient and kind.
April 4, 2023
Google Public Storage Elisa Reiner
Shamika was awesome… very helpful!! Quick and easy. Her smile was very inviting and her service was excellent. Highly recommend this location.
March 29, 2023
Google Public Storage Sherri Law
Chamekia and Ms. Josie made my move in smooth and easy and the facility was great!
March 25, 2023
Google Public Storage Chengyu Wang
Every month I come to make my payment I’m greeted with a beautiful smile and excellent customer service from ms. Chamekia. I don’t store at this location but followed her from Dulles bc she’s the best!!!
March 22, 2023
Google Public Storage Chris Walker
Storage doors are broken every time you come
March 18, 2023
Google Public Storage Rachi Mayes
Warning; Unless you have money to burn, don’t use storage for an extended amount of time. Todays price will always not be yesterdays price.
March 17, 2023
Google Public Storage Mark Lozano
Great facility. Very clean and love the automatic lighting inside.
January 24, 2023
Google Public Storage Roderius Ware
Helped with everything I need great assurance renee
January 19, 2023
Google Public Storage Abdul Rahman distributor and health coach
Rene was very accommodative and address my requirement. Great staff! Keep it up
January 19, 2023
Google Public Storage Waziri Shaban
Renee was very helpful and she didn't hesitate to show me on how to down load the app and she was very professional.. Renee also updated my information and gave me great advice
January 10, 2023
Google Public Storage Lisa Gomez
I'd like to take a moment to tell everyone that if you're thinking of finding a place to store your belongings this is the place the staff are nothing but friendly and helpful and cooperative and I'd like to give a special shout out to Renee for taking the time to explain to me what needs to be done and what has to happen and all the necessary steps to take most definitely if you go in there ask for Renee and she will hook you up 5 and 1/2 out of 5
January 10, 2023
Google Public Storage S W Dealers LLC
Without a doubt the best storage I've been too with the best friendliest and most cooperative staff they took their time and effort to explain everything and make me understand how the process works also when you walk in ask for Renee she really knows her stuff and she really knows how to treat a customer
January 3, 2023
Google Public Storage King Bishop
January 2, 2023
Google Public Storage OLIVIA L
Renee was so helpful and knowledgeable. Awesome great service at store 2709 :)
November 24, 2022
Google Public Storage Richard Kelley
The only guy there was stretched a little thin Plus he goes from location to that location so he didn't know his way around all that well. Certainly not terribly friendly.
November 18, 2022
Google Public Storage Greg Bennett
My experience at this location was very pleasant. I accompanied my mother to find a storage and the young lady named Erin was very helpful. My mother is elderly and Erin was very patient and thorough in explaining the process. My mother just kept talking about her conversation with her which is why it was definitely worth this review. It made her day! Thanks again for great service.
October 19, 2022
Google Public Storage Maria Fernandez
October 18, 2022
Google Public Storage Sally Norton
I hadn't really been there until I picked up my key. I just gave a quick evaluation without a second thought. I like that it's close to home, climate controlled, reasonably priced, clean and secure. All the associates were polite and helpful. I guess my review was based on my previous experience at another storage facility. When I read the response to my review, it was obvious that this place was different. So, this is the different review. Lol
October 17, 2022
Google Public Storage Tyesha McAllister
Erin was great! Quick and efficient and answered all of my questions! She was very helpful.
September 11, 2022
Google Public Storage Sohaib Irshad
Tracy was awesome in helping me settle in my storage today!
September 1, 2022
Google Public Storage Lee Richard
CsHamekia so sexy keep me mecoming to the Unit
August 12, 2022
Google Public Storage Ronnie Boodram
The climate control works great, elevator no issues, very clean. They should have staff walk around when people are using the storage it's spooky by yourself in the back there.
August 3, 2022
Google Public Storage Lalo LMV
Safe place to store personal items and climate controlled. Keep in mind these list below in this facility there is : - No heavy trash Dumpster - No Trash bins( if you have trash you have to store it or take it with you, which this is ridiculous) - No gate Remote (will always get off your car and input the code to get in and get out. As well as the Elevator. - No Push Buggy or Cart to move stuff around need your own.
August 3, 2022
Google Public Storage abelardo montejano
Safe place to store personal items and climate controlled. You just Keep in mind these list below in this facility there is : - No heavy trash Dumpster - No Trash bins( if you have trash you have to store it or take it with you, which this is ridiculous) - No gate Remote (will always get off your car and input the code to get in and get out. As well as the Elevator. - No Push Buggy or Cart to move stuff around need your own.
August 2, 2022
Google Public Storage John Smith
Chamekia was wonderful! Thank you
June 19, 2022
Google Public Storage Sherry Bennett
Rented a storage space here. It went well besides the clerk trying to make me include an extra fee for insurance on my space. However, my adult daughter was with me worked at Public Storage for 7 yrs and was a a live in property manager told me that wasn't true to her face and she immediately caught an attitude with her...
June 15, 2022
Google Public Storage Deb Paras
I have been using this facility for more than 10 years - just can't bear to part with my mom's stuff! During that time there have been many property managers, some good and some bad, but Chamekia (I hope I'm spelling that right) is among the very BEST! She is a 'can-do' person and will go out of her way to help you out. She can make things happen! Plus she is friendly and outgoing - she's a real asset to Public Storage!
June 13, 2022
Google Public Storage Danielle N
My move-in went really smooth and I'm so glad there were carts available to use. Made the whole process a lot easier lol. Shout out to Chamekia and Erin, they are both beyond helpful!!! 10/10 service ☺️
June 11, 2022
Google Public Storage Chula Shula
June 11, 2022
Google Public Storage Ahmani Raya
Great customer service by Chameka and the team here.
June 2, 2022
Google Public Storage Tam Hoang
Nancy ứa ẽtremely helpful
May 13, 2022
Google Public Storage Jose Jose
Located in a convenient place.
May 1, 2022
Google Public Storage Exquisite Kinks11
Chamekia is extremely thorough and professional/she adequately gave me all the information I needed before I could ask a question/great customer service and knowledgeable about the company's business/with a listening ear and great smile
April 30, 2022
Google Public Storage Mary Scott
April 19, 2022
Google Public Storage carina guzman
Chamekia was amazing she was friendly with great customer service . Answered all my questions in a manner way ! Most definitely know I picked the right place!
April 1, 2022
Google Public Storage Robert Benson
Cloe and Chameka did a great job helping me today!
March 24, 2022
Google Public Storage Eric Grigsby
Chamekia was great. Thanks for your help in selecting a storage unit!
March 3, 2022
Google Public Storage SirRaii Siirattii
Chamekia was fantastic! Great personality!
March 3, 2022
Google Public Storage Jnyko Siirattii
Chamekia was very friendly and got me in and out!
March 3, 2022
Google Public Storage Sir Raii
March 3, 2022
Google Public Storage Nyko Fiiazon
Chamekia took awesome care of me!
March 2, 2022
Google Public Storage Demetria Salinas Granado
Chamekia helped me out being it was my first time ever renting a storage she made the process so much easier.... VERYYYY RESPECTABLE well spoken and has a heart of gold. Will definitely refer this location to family and friends. Thank you Chamekia for EVERYTHING God bless you!!!
February 26, 2022
Google Public Storage Gracious Pips
February 25, 2022
Google Public Storage Alice akingbade
Rochelle is the best. She is a complete professional.
February 16, 2022
Google Public Storage bry C
February 16, 2022
Google Public Storage Albert Macon
I went to Get a truck Thinking they're Renit out the trucks too and she help me out with everything she even walked over to the other building and the rain to help me everyone everyone needs employees like this she's very outstanding and I will always come to this Public storage
February 16, 2022
Google Public Storage Tera Peters
February 10, 2022
Google Public Storage Kevin Garcia
I had some problems with my storage but Robert helped me magnificently I am very happy thanks Robert for your help excellent service
February 9, 2022
Google Public Storage Danish Khan
Rachel and Chamekia were great. They showed me what they had to offer and made for an easy transition.
January 30, 2022
Google Public Storage Gita Pulley
Robert was awesome!
January 14, 2022
Google Public Storage jordon ewing
January 8, 2022
Google Public Storage Desiree Gaines
I am very pleased with the service Cece & Esther provided. Very informative and was able to ease my concerns. Grateful for all their help and understanding.
December 21, 2021
Google Public Storage Lee Vaughn
Ebony is great. Helpful, friendly and courteous!
December 14, 2021
Google Public Storage Grayson Gibson
Friendly staff, clean and safe facility. The climate control is excellent and access is a breeze.
December 8, 2021
Google Public Storage Joan Avila
Muy buen lugar y buena atencion
November 22, 2021
Google Public Storage Eva Pope Campbell
Very expensive but we have had no problems except rent continues to increase
November 20, 2021
Google Public Storage Janice Corn
Esther was very helpful, patient and kind.
November 12, 2021
Google Public Storage ofelia johnson
The staff was very nice and helpful and the units are nice and had a lot of space and clean!!!
October 30, 2021
Google Public Storage Christian Gerena
Esther was really helpful, informative and friendly. I really recommend this place.
October 30, 2021
Google Public Storage mamie
Esther was very kind and helpful. Our experience was really good with her help.
October 16, 2021
Google Public Storage Kendra Napper
Cece was very nice and understanding with customer service and information about the storage far as payments, what they allow and don't allow. She even took the time to make sure I knew how to work the app and how to get in and out of my storage. I would recommend this storage place to anyone, thanks girly!
September 23, 2021
Google Public Storage Godknows Workey
Good
September 9, 2021
Google Public Storage Gordon Sean Searl
Very clean, and convenient. I felt confident that my belongings in storage was safe as you need a code to not only get into the gate but to go inside the facility. Very helpful staff too.
September 8, 2021
Google Public Storage Jamie Martin
I visited this facility and the young ladies were very polite and knowledgeable. I've never had an issue.
September 1, 2021
Google Public Storage Dark Rabbit
the lady @ this public storage place was and wasn't pushy or nothing... detailed key points, polite, and great customer experience.
August 30, 2021
Google Public Storage Terron Kidfresh
August 29, 2021
Google Public Storage Kimberly Lopez
GREAT SERVICE!!! Thank you Omar for all your help!!!
August 29, 2021
Google Public Storage TJ Cofield
😎😎😎
August 29, 2021
Google Public Storage Carol Sanders
Good service! So polite and kind. Highly recommend this location!
August 29, 2021
Google Public Storage Tomishia Washington
Great customer service! Highly recommend
August 21, 2021
Google Public Storage Jackie leiva
Thank you Omar and Esther for the great walk though and unit I got
August 11, 2021
Google Public Storage StevoHg3
I had a great time at Public Storage . Cece helped me out and was very nice and professional . She got me in and out of the office and no time . Everything went smooth and was quick . She explained everything through throughly about the contract . I will use this location in the future also
August 5, 2021
Google Public Storage Miguel Resendiz
Nevere available for customers during business hours. Can never reach the front office for assistance. If you are not there why can’t we have a mobile phone to call? A sign would also be nice
July 25, 2021
Google Public Storage Phil Wolfe
Shioban is awesome! Was very helpful with setting up my account and leasing a new unit! Thank you!
July 17, 2021
Google Public Storage Kofi Workey
July 9, 2021
Google Public Storage mekah nelson
Very pleased with my experience here. Cece was extremely helpful and made sure that I was happy with my unit. She helped me get everything set up and ready to go that way there are no complications when I'm ready to store my belongings. All questions were answered and has a very pleasant demeanor.
June 24, 2021
Google Public Storage Metro Customer
June 24, 2021
Google Public Storage Gaby Constant
Wonderful service here. We were able to get a storage the same day. The staff was able to help me with my app too. Easy to do online to get a better price.
June 10, 2021
Google Public Storage Maria Valdez
The person who assisted me (don't know the name) was very rude. She was bothered the second I entered and hardly responded my questions.
June 9, 2021
Google Public Storage Donnell Joyce
May 5, 2021
Google Public Storage Karen Hathorne
Is a nice place.
April 12, 2021
Google Public Storage Agustin Albarado
April 9, 2021
Google Public Storage Lam Nguyen
Cece was very friendly land professional. She went out of her way to help us with our storage needs. The facility is well kept and well lighted. The only problem we had was that the exit on one side of the second building was not available because the keypad was damaged.
March 28, 2021
Google Public Storage Jacob Mora
March 20, 2021
Google Public Storage Arek Homerstad
AC. Have carts avaliable and you'd get 5 stars
March 14, 2021
Google Public Storage Anakaren Gomez
Walked in 1 hr before office closed , AARON assisted me in a timely fast manner , very helpful explained all details along with Ms. Veronica despite the rain and time crunch . Recomendable storage if you live near area .
March 11, 2021
Google Public Storage benedicta ekporo
Nice place . With friendly assistance. Veronica was of great help today when my car battery ran down, very caring personnel. The manager is also good.
March 9, 2021
Google Public Storage Felix Rodriguez
Great customer service and Veronica goes above and beyond in assisting you
March 3, 2021
Google Public Storage william porcoro
Cleve, terry,Vee were AMAZING . They helped me for hours as I was failing at parking my trailer. They ended finding me a new spot that fit my needs. I will definitely refer them an come back!
February 28, 2021
Google Public Storage Kash Lee
Aaron he was outstanding. Great service I highly recommend. He took good care of me and provided all options to the space I needed. Very kind and patient.
February 26, 2021
Google Public Storage Dale Hagen
Very rude and no help!!!!!! You can not use the bathroom because the is no key how long would it take to make a new key
February 8, 2021
Google Public Storage Edward Mays
February 4, 2021
Google Public Storage Ruth Siomara
I’m posting my review here too. Unfortunately this place has given me a bad experience. The regional manager named Veronica is really rude. Our locks were changed without notice and when we went to go see what happened we got yelled at because we asked if we could use our personal lock. I recorded how we were treated. I spoke with the district manager because I was getting screamed at. She threw the phone at me to speak with him. I even told the regional manager to calm down and she started waving her finger at me. I'm really surprised on how they treat customers here. I wouldn't recommend storing here. We can't even get to our storage because the district manager told me that I was going to hear back in 24 hours on 2/1/2021. but it's been 4 days and I haven't heard back. I've called and left a voicemail but nothing. We need our money back and our stuff back.
January 27, 2021
Google Public Storage Dennis Moore
Aaron did an excellent job on getting my unit rented. Made sure I was informed about the security codes to gates/elevators. Made sure I knew about the app and how useful it is. Escorted me to the rental unit and made sure I knew the operation of the elevator. Very clean place.
January 23, 2021
Google Public Storage Angel Hardison
Aaron was so nice when I came inside of public I really recommend this place
January 22, 2021
Google Public Storage Yussuff Jokomba
Aaron was wonderful! Showed me around and made educated recommendations for me. So so so helpful.
January 15, 2021
Google Public Storage Roseann Martinez
Aron and Cc were very helpful, professional and great customer service.
January 8, 2021
Google Public Storage Daron Games
So every time I come here Cece is just so helpful .She goes beyond :)
December 29, 2020
Google Public Storage Alan Hawkins
Clean facility and good service.
December 16, 2020
Google Public Storage Rick Houston
I stopped by this location yesterday to make a payment. Miss Veronica was there to take care of the transaction. I was in and out in a couple minutes with no trouble. Great attitude and knowledge of the system.
November 21, 2020
Google Public Storage Gregory McLenden
Great experience moving into new unit new location. THANKS A LOT talk with district manager about my. Concerns and he solved instantly get conversation climate control, clean, longer hours, talked with site manger another great experience, Im very please with storage site moving in today. PROBLEM SOLVED THANK YOU! RECOMMEND 5 STARS GREAT PRICE. TOO!
November 18, 2020
Google Public Storage Drew Walker
I definitely recommend Public Storage - their facilities are always up to date, clean, and easily accessible. Veronica at this location was extremely helpful and made getting things done very easy. I highly recommend!!
November 16, 2020
Google Public Storage bree ryan
There is a NEW Manager at this location and her name is Victoria! Victoria's customer service is professional and genuine. When there was a problem she kept me informed and got it done.She is a gem! Thank you, Sabrina
November 15, 2020
Google Public Storage Audriana McGhee
Cece was so helpful and very patient. She made the process of getting a unit quick, smooth and easy. The storage units are well kept and clean.
November 14, 2020
Google Public Storage DAVID T
October 21, 2020
Google Public Storage suraj kurian
UNSECURE LOCATION! Had my trailer STOLEN out of their lot and customer service was absolutely horrible in dealing with the situation. Will never give PS my business or trust these people again.
October 5, 2020
Google Public Storage Kaleb Gonzalez
I know they are the leading self storage innthe market, but raising my monthly payment by $20 in one shot is ridiculous, way to take advantage of loyal customers, finding a local place immediately.
September 24, 2020
Google Public Storage Mark bonds
September 1, 2020
Google Public Storage Cheryl Spears
Customer service was rude n nasty attitude. Please clean the board where you sign after each person. This is not safe to put your fingers where hundreds have been. Person made me stand on corner by bathroom. I was in front of door. More than 6 ft. Nasty to me n next customer.
August 23, 2020
Google Public Storage Margie Gibbs
Cece was super helpful and friendly from the moment we came in! She helped us get a great price and found us a unit that would work best for our needs. Anytime we needed anything she there always helping with a smile, that means so much. I would recommend Cece and this facility.
August 21, 2020
Google Public Storage Mark Lozano
Great facility. Fast friendly staff. Great prices as well.
August 12, 2020
Google Public Storage David Mcclendon
Trish was very help and informative
August 12, 2020
Google Public Storage Sheena
Aiesha provided excellent customer service during my visit at public storage. She was friendly, patient and knowledgeable about the different storage sizes. I made a decision very quickly with her help. Thanks Aiesha!
August 9, 2020
Google Public Storage Rho Evans-Holmes
August 5, 2020
Google Public Storage monica warrenibeto
Cecelia was very polite and helpful and informative of all products. Thanks you
August 4, 2020
Google Public Storage farheen unnisa
August 4, 2020
Google Public Storage Meisha Washington
Trish excellent customer service very helpful.
July 29, 2020
Google Public Storage Keith Hardy
Trish was da mf truth!
July 28, 2020
Google Public Storage D Guyton
Trish was great!!
July 25, 2020
Google Public Storage Filmarts Entertainment
Jackie was the most wonderful person to deal with. She was so polite and helpful during the whole check in process! Thank you Jackie! PS is fortunate to have her on thier team!
July 13, 2020
Google Public Storage Dorian Rizzo-Carrasco
Aiesha was amazing!
July 12, 2020
Google Public Storage Diana Riojas
Very friendly manager
July 12, 2020
Google Public Storage Umar Khan
Really good rates, highly accessible, not crowded, climate controlled units are nice and cool.
July 4, 2020
Google Public Storage Daniell Vital
I really appreciate Aisha's awesome customer service and patience with my situation..
July 1, 2020
Google Public Storage Leslie Mendoza
June 30, 2020
Google Public Storage Jennifer Rossa
Aiesha was very welcoming and helpful in get a storage unit for my son who is moving home from college. She made this transition very easy and quick. Thank you very much Aiesha.
June 24, 2020
Google Public Storage Lisa P
Aiesha was very helpful and responsive to my very quick need for a unit. She was also informative about the process, the products and expectations. Great customer service. Come see her!
June 6, 2020
Google Public Storage chay williams
Aisha was the biggest help for me. She kept me in the loop when I fell on hard times and had exponential customer service and assistance. She needs a raise or higher position! Thank you so much for understanding and helping me out.
June 3, 2020
Google Public Storage Jason Carroll
Hello. I went to this facility this evening to rent out a unit. I was help by Ms. Aiesha who was a great help. She let me know all the ins and out about the facility she made sure I had everything I needed and understood all the rules and regulations about the place. She is a great asset to the company. Thank you Ms. Aiesha for all your help. God bless. Have a bless day.
May 23, 2020
Google Public Storage Michelle Simmons
It was great. After other uses of this app. This trip was perfectly directed.
May 16, 2020
Google Public Storage Miguel Tamayo
I did my unit swap with Aiesha And she was amazing this is exactly what a great costumer service is.
May 16, 2020
Google Public Storage Stevie Blunder
Clean facility. Up front about terms. Aiesha was great!
May 16, 2020
Google Public Storage S L
Cece was very helpful in assisting me find the right size unit for my needs. She's helped me several times when I've needed a storage.
May 14, 2020
Google Public Storage Laque Biagas
March 28, 2020
Google Public Storage Kris Mc
Good safe location.
March 18, 2020
Google Public Storage josef benz
Great experience !!ask for Aiesha she was awesome!!
March 7, 2020
Google Public Storage Kay Washington
February 24, 2020
Google Public Storage Katherine Rodriguez
The main gate has not been working and when I asked why it wasn’t working, they said they didn’t know and that they didn’t know when it will get fixed so the gate would stay open RISKING YOUR BELONGINGS TO BE STOLEN My unit door (93) is also broken. It’s been 2 months that’s been broken. Why are customers paying for their belongings to be put at risk of being stolen??
February 13, 2020
Google Public Storage Hugo y Natty
February 7, 2020
Google Public Storage Trint Daviss
January 26, 2020
Google Public Storage Changhiz Gaeeni
Tris is awesome, she was pleasant, helpful, and , professional . She checked me in speedily and swiftly.
January 25, 2020
Google Public Storage Bradford Willett
great pricing, needs better maintenance looks run down
January 23, 2020
Google Public Storage Gary Tanks
January 8, 2020
Google Public Storage Ye Oh
January 6, 2020
Google Public Storage Andy Walker
If you do all your reservation and up front work online, your registration will be very easy. Veronica was great - got in and out with no issues. Very affordable too. Discount if you use the Internet.
December 20, 2019
Google Public Storage Rina Mejia
I have been at this Public Storage for over five Years. They’re customer service is excellent. Staff is always friendly and helpful.
December 17, 2019
Google Public Storage Tybris Speaks
Chamekia gave excellent service. Very helpful. Definitely recommend!
December 12, 2019
Google Public Storage KATHRYN DURAN
December 5, 2019
Google Public Storage John Chiles
Chamekia and Veronica are very brillant, vibrant and beautiful young ladies! They stood and greeted me with a great big smiles. As a college professor, this example of high quality professionalism is greatly appreciated!
December 3, 2019
Google Public Storage Eugene Charlot
Experience great service from Mrs Shameka
November 26, 2019
Google Public Storage Quin Brisby
Johnathan was super helpful and prompt. In and out less then 20 minutes plus I got a great rate on the storage always a plus. Thanks Johnathan!!
November 22, 2019
Google Public Storage Malcom Hughes
November 21, 2019
Google Public Storage Shanequa Guy
Cece gave me a great tour
November 20, 2019
Google Public Storage Shandee Kiser
Chamekia and Kat helped me out with some prices. I’ve rented a parking spot before and have been pricing for upcoming rental. Love these two and their personalities are amazing! They made everything FAST and simple! Property is well maintained, not a spec of dirt.. Restrooms were very clean! I would recommend anyone looking to rent GO CHECK OUT THESE TWO MANAGERS!
November 15, 2019
Google Public Storage Ersca Adams II
Great experience today getting my unit at public stroage. Kathryn was great and friendly helped me everything quick and fast.
November 9, 2019
Google Public Storage Ana Balderas
November 3, 2019
Google Public Storage Unique Jolivette
November 2, 2019
Google Public Storage k w
Chameka is the best! These are the kind of costumer services that make you take out a storage unit even when you have nothing to put in storage. very humble and professional...
October 31, 2019
Google Public Storage Stenio
Nice!
October 28, 2019
Google Public Storage Uzma Ali
October 26, 2019
Google Public Storage Angel Monterrubio
My experience at public storage was amazing. Kathryn was great explained everything well, she was very helpful on making my decision here.
October 25, 2019
Google Public Storage BIG D
Best of the best. Great staff.
October 25, 2019
Google Public Storage Tod Portman
Kathy is awesome clean nice Property
October 23, 2019
Google Public Storage Cassie Levy
Needed an additional storage space and Kathy did a great job getting me setup with a good rate. Been a loyal customer for over 10 years. I love the location , quick access to the freeway. Safe and climate controlled.
October 16, 2019
Google Public Storage Realyou Houston
Sierra was very helpful and quick thank you so much
October 16, 2019
Google Public Storage Lisa North
Johnathan was working it. Great guy!
October 4, 2019
Google Public Storage Raquel Pena
Chamekia did excellent great she customer service, explains everything, gave us a tour I would definitely recommend my friends and family to come here 5 star
September 28, 2019
Google Public Storage Broc B
Great..
September 26, 2019
Google Public Storage Yagleris Coromoto Albornoz Bermudez
Seguro y comodo!
September 26, 2019
Google Public Storage Reen
Cici did a great job assisting me and I was able to get the $1 move in fee and $18 storage unit 5’ by 10’. Amazing price!!!
September 17, 2019
Google Public Storage Meghan Nolen
Katherine and Chamieka ......were very nice. Even took the time to correct an error to get us in to a bigger unit where the other customer was put in the wrong unit.
September 14, 2019
Google Public Storage Travion Reese
Employees has great customer service
September 14, 2019
Google Public Storage Martwaun Watkins
Kat Chenebi and Chamekia were very helpful and patient during my lease thanks for everything .
September 12, 2019
Google Public Storage Steve Aguilar
Had a very good experience with the staff. Chamekia and her coworkers were professional, personable and helpful. Customer service at its best.
September 7, 2019
Google Public Storage Andretta Foster
Chamekia was very personable, friendly, and helpful. She had excellent customer service skills. She helped me to purchase the exact storage place I needed at a great price. I will refer others to this location
September 6, 2019
Google Public Storage Lyndsay Kiser
Kat is the best she always goes above expectations when I’m late she gives me friendly reminders and always greets me with a smile if your ever in need of a storage I would highly recommend storing here the whole staff is just a breath of fresh air!
September 3, 2019
Google Public Storage Caitlyn Corley
BEST. PLACE. EVER.!! Chamekia was helping me with my rental and very patient with me and my two infant children! Kat even offered my children cars that they had in the back! Which brought smiles to my babies faces! Small things like this makes my life a lot easier! LOVE THESE LADIES!
September 3, 2019
Google Public Storage william hicks
Glam squad Kat chamekia and cici did their thing! Every single time I come in they have a smile! There isn't nothing I dnt like about them! They make my day every time I come in!
September 3, 2019
Google Public Storage Reginald Williams
The customer service at this location is remarkable! I recently moved in during the labor day special, btw the prices are amazing! I got an outside unit and at the moment the gates aren’t working only during offices hours, but the last time I rented here it was only during office hours so that’s exactly what I was expecting! Kat & Chamekia ensured that they’re working with their boss to get the gate working asap! These ladies ROCK! Literally something out of their control and still working their hardest to ensure their customers are happy! Go check out the property and the ladies if you need a storage or even a bright smile!
September 3, 2019
Google Public Storage framemax LGS
Kathryn and chamekia were great, very friendly and helpful and got an awesome deal on a unit
September 2, 2019
Google Public Storage Charlie Haldeman
I don't recommend this facility. I had a space for two weeks. Part of the property has one gate with a keypad that has tech issues. When the keypads go down, the staff has to open the gate via remote. As a customer, you receive no notification when gate access is down. If there's no staff on-site, you're not getting into the property at all. Attempted to access three different times on three different days, only to find I couldn't get in. This was after office hours, but well within the storage access hours for customers. Called the main line and spoke to customer service. They couldn't help. "Come back tomorrow during office hours," they said. This, after renting a uhaul and driving to the facility from four hours away. And it happened twice. On-site staff was friendly, but it appeared their hands were tied as far as attempting to remedy the issue. "Our staff at that property are hourly and are not on-call after-hours." Things malfunction. That's understandable. It's HOW it was handled that is the problem. My suggestion (which I told the helpdesk and staff onsite as I canceled my space): When the gate isn't working, find a way to notify your customers via email and/or text. Also, if the gate can only be opened by staff, then someone should be on-site from 6a-9p to open it for your customers. A late fee for a uhaul and a half-workday missed, plus a fee to securely park my truck and trailer overnight were my price to pay for trusting this property. Nope.
September 2, 2019
Google Public Storage Melissa Colmenero
Great experience. Cece helped me out, for her to be newer I would say she has a lot of potential. Very friendly and nice . Facility was nice and clean as well.
September 1, 2019
Google Public Storage Yvette “vet” Hayes
August 31, 2019
Google Public Storage Kristen McCright
Quiet and in a safe area. Wish I could access my unit 24/7
August 25, 2019
Google Public Storage Ray Gunn
Kathryn & Chamekia work together as a team to ensure I received the best experience in a stressful time! They’re both so sweet, customer service is literally everything! Love that the property is clean even the restrooms! I would recommend this location over any in the area! Go check out these 2 ladies and the property!
August 18, 2019
Google Public Storage Jarell Wilson
Kathryn and Chamekia are excellent at their job! They’re so sweet , very professional and know everything about their job! Property is clean, and they have hand carts to help with moving my belongings into my unit! Would highly recommend to anyone looking for a good storage unit and top notch customer service!
August 16, 2019
Google Public Storage Orlando Medina
August 15, 2019
Google Public Storage KD Mick
August 11, 2019
Google Public Storage Reggie Ray
I was helped by Kat and she was very helpful and informative about everything. Will you use this service next time.
August 6, 2019
Google Public Storage Arnold Taylor
I enjoy coming to this public storage to make my payments just to see the ladies Chamekia and Kathryn. They are so friendly and end up being there 15mins just conversating with the ladies. They are always so friendly with smiling faces! Thanks for y'alls great customer service. I only come in Tuesdays bc I know Kat and Chamekia will be there to greet me
August 5, 2019
Google Public Storage Jerri Spiller
The only bad thing I have to say is that they go up on the storage fees every few months instead of keeping it a year. I set up on fee when I first moved in then about 4 months later it went up then 6 months later I went up again now it’s going up again. I’m just going to start shopping around again. That’s my only issues everything else I don’t have a problem with so far...
August 4, 2019
Google Public Storage Keyana Tillman
Chamekia was very informative and made a stressful situation seem easy! I’m so glad I chose this location over Plainfield’s! The atmosphere and location is safe and clean! Plus the staff there is amazing and always have a smiling face!!
August 3, 2019
Google Public Storage Frankfor Creek
Kathryn did a fantastic job, she’s really sweet and informative. making sure she gets me in the right size unit! customer service is important for a business like this, really appreciate her in this stressful time!
July 31, 2019
Google Public Storage droid samsung
July 16, 2019
Google Public Storage Forest Cole
July 15, 2019
Google Public Storage Lil 873
My experience at public storage was awesome. The managers Chamekia and Kathryn got me in and out in a jiffy and had me laughing with their great customer service! Go visit them you won't be disappointed 😉
July 10, 2019
Google Public Storage Kerry Young Jr
Chamekia was professional and very polite. Any questions I asked she had the answers and answered most of my questions before I thought to ask.
July 10, 2019
Google Public Storage Bryan Reid
July 7, 2019
Google Public Storage Anabell Cardona
Had a great speedy checkout at this facility today. Customer service rep was excellent and patiently showed us the spaces and gave us all the needed details. Thank you Kathryn.
July 7, 2019
Google Public Storage Angelina Bauer
Chamekia was so helpful. Excellent customer service, got me in and out in under 10 mins; explained everything, toured my unit, got my account set up, everything! Painless process, nice facility, fantastic customer service!!
July 7, 2019
Google Public Storage Tell
July 5, 2019
Google Public Storage Bryon Bosse
July 4, 2019
Google Public Storage kiJoanna Jones
June 26, 2019
Google Public Storage Sonja Stephens
Thanks to the staff here...Kathryn, Tian Janae, and Chamekra! They are amazing! Friendly service and eager to help!
June 26, 2019
Google Public Storage Peter Reyes
June 19, 2019
Google Public Storage Shameka Hankins
June 16, 2019
Google Public Storage Neyla Waterman
June 15, 2019
Google Public Storage Valerie Rangel
Chamekia had great customer service, she greeted us with a friendly smile, gave knowledgeable advice, and we had a storage in no time! Thank you
June 13, 2019
Google Public Storage Zeli Juric
I have used public storage before I have never had such great customer service as I received from Connie at the 11770 Southwest Fwy address. She even helped me load & unload some boxes. She made sure that before I left that everything was OK with my unit. And she answered all my questions patiently & I had a LOT of questions. This a great place & very safe. And the customer service is outstanding. THank you Connie!
June 12, 2019
Google Public Storage Braylen Tillman
I came and rented at public storage for the 1st time after being with cube smart for 10years & so happy i did! Not only was the price great but the customer service Chamekia gave was exceptional. She was patient, very knowledgeable and made me feel really welcomed! I plan to store at this facility for a long time because of my awesome experience!
June 7, 2019
Google Public Storage Lorelei Fredericks
Perhaps you should update your website so as not to be misleading. I made a "reservation" for the 22nd, and was called and told that it may reserve a rate, but not the storage unit itself. So I can reserve a rate for a unit that may not even still be available?? I was going to move from CubeSmart, but I cancelled my "reservation". Moving is stressful and not even being sure that the storage unit will even still be available when the time comes doesn't make things easier...
June 6, 2019
Google Public Storage Sam Jullius- SJM
Good environment but poor service and horrible experience all the way. The staffs need overhauling.
June 4, 2019
Google Public Storage Watson Hynes
came in to make payment & Connie & chamekia just made my visit so enjoyable! They are some awesome ladies
June 1, 2019
Google Public Storage jacky alvarez
Friendly and knowledgeable.
May 31, 2019
Google Public Storage Sherell Gabriel
Chamekia at store # 20709 provided great customer service!
May 29, 2019
Google Public Storage Alison Cumbley
Great service and super efficient! Chamekia was very helpful and got us set up right away. This is the perfect location for what we need!
May 16, 2019
Google Public Storage Darren Rucker
Nice friendly service at this location and Maggie was very helpful making sure we got the size we needed.
May 16, 2019
Google Public Storage Michael Buckner
Very informative and customer service was in point. Very professional, she was very knowledgeable about all of the storage units. I had reservations online but the manager was trying to make sure that the unit I reserved met my needs.....
May 3, 2019
Google Public Storage Andrew Coleman
My visit was very pleasant and I was treated with first class service. Chameika was very helpful and consistent.
May 3, 2019
Google Public Storage Being Lauren (BeingLauren)
Chameika did a real good job, at helping me, thanx!
May 2, 2019
Google Public Storage Susan Taylor
Wonderful experience, even if manager's first day. Accommodating, proactive and authentic. Kudos to Shazia, Roger and Kathryn.
April 28, 2019
Google Public Storage Lizbeth Galvan
Kathryn was very helpful and fast services ! The place was very clean and secure. Definitely recommend it if you are looking to keep your stuff safe and cold.
April 23, 2019
Google Public Storage Nik Rog
I made an inquiry for Public Storage Sugarland today. I talked to Shamika, who was extremely cordial and accommodating. As a result of Shamika's help, I plan to to rent a space from Public Storage Sugarland. Shameka was well-informed in regards to the property. I greatly appreciate her help and look forward to.working with her.
April 22, 2019
Google Public Storage Alexandria Morales
I always get great service when I need something or am simply coming in to pay my bill. Thankfully most of the time when I come in Kat is working at the front and she helps me get done what I need, answers any questions I have and I can say I always leave feeling good I got things done with Kat’s help.
April 22, 2019
Google Public Storage Brent Fays
The property manager chameika is a doll. Had a pleasant experience checking out a couple units. Kat was very informative about the units as well, Plus she got that cake. My favorite flavor!
April 22, 2019
Google Public Storage Cy Keskin
Not expensive
April 17, 2019
Google Public Storage Gigi Parker
I absolutely love this location! The ladies there are always so friendly & ready to help or answer questions. If you like good customer service & a great place to store, visit this location! You wont be dissatisfied!
April 8, 2019
Google Public Storage Andrew Arevalo
I Just wanted to thank Ms Kat for explaining, helping us with all the move in procedures, she is Fantastic! her personality made us feel at easy and have a clear understanding since it was our first time renting a storage unit. I really recommend this location wich is very convenient for us since we live by southwest Houston.
March 18, 2019
Google Public Storage Nyah8142
The Manager, Katyhryn was very helpful and made my move in easy.
March 6, 2019
Google Public Storage Teedy
You’re one day late and they will harass the hell outta you!
March 4, 2019
Google Public Storage Joseph Bridges
Best Public Storage I’ve been to recently, came from another (Southeast Houston) and it was terrible, rude and just unpleasant. But here, Kathryn took such great care of me, was so polite and explained everything perfectly. Their units were so clean when the property manager Lyndsey took me to see some. If you want great service in a timely matter, I recommend you come here and avoid the Southeast Houston location I went to.
February 22, 2019
Google Public Storage yolanda jackson
Lovely experience getting my unit. Lyndsay assisted me and was very helpful and professional she went above and beyond to make sure I had everything I needed for my last minute move.
February 17, 2019
Google Public Storage Sky N Doughgirl
Kathryn, Chamekia, Lyndsay. Are sooooooo awesome and very helpful! Every experience I have dealing with them are so calm , soothing and grateful. I appreciate public storage for hiring some very well manner able, professional young ladies. Thank Ladies!!!!! ❤❤❤❤
February 9, 2019
Google Public Storage Paul Monie
Yes Chamekia and Kathryn were very excellent in attending to me. Great customer satisfaction
February 8, 2019
Google Public Storage Chantelle Clarke
Stored here for 6 months. No problems. Facility was always clean, and staff was always friendly. With all the stress of moving, the less issues the BETTER!! Glad I picked them
February 8, 2019
Google Public Storage stacy jaxx
I was Running Late in a Hurry. Needed Storage without A Hassle. I Have to Say I was Pleasantly Surprised That Lady’s at the Front Desk were So Nice and Professional. Kathryn Was So Focused on Getting Everything Right And She Did. Location was Clean and I’m Over-Joyed. Maggie was A Joy as Well. Thanx Public Storage.
February 3, 2019
Google Public Storage DjFema94
Went in to get prices to store my equipment and received great help from the young Kathryn. Location is great and seems well kept I highly recommend.
January 22, 2019
Google Public Storage Shailyn Huff
Great service from Kathryn she was nice and friendly and helped me find the perfect unit for my needs.
January 19, 2019
Google Public Storage Gwendolyn Parker
Chamekia at Public Storage, 11770 Southwest Freeway, Houston, Texas 77031, gave me Excellent Customer Services. The Ladies there at this Public Storage location was awesome, too. Thank you Chamekia and ladies for your kindness, patience and Excellent Customer Service.
January 18, 2019
Google Public Storage Thor MT
First time I rented from them they were good. This time...they are not good. After 3 months rent went up. After 8 months they said they needed to do repairs and gave me 2 weeks to move my stuff. The kicker is that they offered me "1 dollar" as compensation. For all of you that have filled storage units...how far will "1 dollar" go towards MOVING IT ALL??? What a joke.
January 11, 2019
Google Public Storage Carlotta Thomas
Great Service!
January 5, 2019
Google Public Storage Vanilla Stewart
Nice experience, Kathryn was very customer service oriented.
December 26, 2018
Google Public Storage Jasmin Arias
Lindsay really good service!
December 26, 2018
Google Public Storage C D Mc
If you are working Monday through Friday this is not the place for you to store your items. The people were nice however they did not explain that this location is only open for a limited amount of time. It took forever to get my money back from this place.
December 26, 2018
Google Public Storage Janet Estrada
Today i went in and talked to Lyndsay. She was great. She was patience and understanding. She answer all my questions with a smile. I hope that if you decide to go here you'll get her, because they have two other girls that are rude from the momment you go in.
December 5, 2018
Google Public Storage Crystal Glamorous
December 3, 2018
Google Public Storage bishal prasai
This place is just amazing..specially customer service.Kathryn did wonderful job doing my rental and the property is clean.
November 9, 2018
Google Public Storage Brenda Oliver
Quick and painless process! Ms. Lyndsay was very helpful with answering all my questions.
November 9, 2018
Google Public Storage Candice Carouthers
Great customer service.. Thank u for an awesome job with my rental service ms.Dinetta will recommend this location with anyone!
November 9, 2018
Google Public Storage Mona Davis
Came in for information on renting a storage space and spoke with an employee by the name of Ms.Dinetta Oliver, Ms Oliver was very friendly and knowable of explaining to me and answering questions that i asked. Kudos to Ms. Oliver
November 9, 2018
Google Public Storage Tee Whylle
Had a great experience all my questions where answered , friendly services glad i choose to come to this location i was referred by someone because they were here and helped very well by Ms.Dinetta and i see what they were talking about . She is great at what she do .
October 31, 2018
Google Public Storage Michael Gallegos
Helpful and easy
October 24, 2018
Google Public Storage Armando Olivares
October 21, 2018
Google Public Storage Michael Andrade
Wonderful staff Kathryn and Lyndsay both went out of their way to make sure I had exactly what I needed. Friendly staff, very well maintained property.
October 8, 2018
Google Public Storage Johann Kalu
Nice place. Clean. Convenient location. Helpful staff. Would recommend.
October 5, 2018
Google Public Storage Kasey Salisbury
Very friendly staff and so helpful when I transferred to a smaller unit. Maggie & Kathryn were great! Thank you. Susan Salisbury
September 29, 2018
Google Public Storage Igor Groysman
September 16, 2018
Google Public Storage Ennis Jones
Lyndsay was very helpful and made the whole process quick and easy.
September 13, 2018
Google Public Storage Melinda Keeney
ZUBIA Very friendly & efficieny
September 8, 2018
Google Public Storage Sharon Lindsay
I had to delete my last review so I could write another review because the customer service is that good. Lyndsay always takes good care of me I had the pleasure of meeting Chamekia today and she was also great these girls are the true meaning of excellent customer service
August 31, 2018
Google Public Storage Ki'erra Hogan
My experience was wayyyy better then it has been before thanks to Mrs. Dinetta, she was so nice and helpful!
August 21, 2018
Google Public Storage Dylan Clark
Clean and easily accessed, there were flat carts to borrow and the elevators worked just fine.
August 20, 2018
Google Public Storage andrew madison
August 1, 2018
Google Public Storage Offline Newness
I’m a long time unit renter here, and I’m disappointed in this place. My storage unit price keeps rising, and it has risen 3 times. The access hours suck. Then, the ONE TIME I’m late paying, after these years of being a customer, they cut the lock to my storage, and it wasn’t even a month behind. I’m so irritated and I’m getting my things out of this place ASAP.
July 26, 2018
Google Public Storage Manny Hnez
July 17, 2018
Google Public Storage Anthony Lee
Had a 5 star service with Ms.Dinetta! She was very helpful....thanks Dinetta!
July 16, 2018
Google Public Storage Kai Duran
Tonia made my move in a breeze! Very friendly and professional.
July 16, 2018
Google Public Storage Heather Smith
Clean place nice staff just moved out but if I ever need Storage again this is my go to place
July 9, 2018
Google Public Storage Kim Williams
LaTonia and Lyndsy are always friendly and helpful. I rent from a couple different Public Storages and these two ladies always greet me with a smile.
June 27, 2018
Google Public Storage Lionel Sims III
Zubia was fantastic! She was so helpful and knowledgeable. And this location gave me a great deal.
June 13, 2018
Google Public Storage Keysha Marks
I had great service from ZUBIA... I'll definitely come back again n great prices
June 13, 2018
Google Public Storage siii_world GANGSHIT
Hey this storage was very nice to me there thx alot Ms.Zubia keep it up
June 7, 2018
Google Public Storage R Brookshire-Hoffman
Lyndsay was a great help with renting my unit. She is an excellent customer service individual and does everything with a smile and great attitude. Thank you Lyndsay for all of your help.
June 5, 2018
Google Public Storage charlotte vallair
Agent was very prompt and courteous and friendly great customer service Zubia was Awesome!
June 2, 2018
Google Public Storage Daisy Calhoun
May 29, 2018
Google Public Storage Lauren Nicole Laserna
Lyndsay was super helpful when storing my items at this Public Storage. She was very accommodating and very kind. She was able to help with my every concern and showed me to my rental space to make sure it met my needs.
May 20, 2018
Google Public Storage cary woodards
May 19, 2018
Google Public Storage Tigger Texas1
Staff is absolutely wonderful made renting a breeze, Karen was helpful and nice and made my mom feed so at ease. They are a great group of folks, facility is very clean and secure.
May 9, 2018
Public Storage linda campbell
How much for climate control
April 28, 2018
Google Public Storage Jan LaNeave
We had a totally awesome ex,perience today at Public Storage - location 20709! ZUBIA was so very kind, knowledgable and helpful in getting my mom set up with a 10 x 10 unit! We so appreciate her efforts!! Great employee and great location!
April 21, 2018
Google Public Storage Joshua Perry
Nice, clean facility. Maria was very friendly and helpful.
April 21, 2018
Google Public Storage simpson osaze
Jamie was very cordial and friendly. Great personality
April 21, 2018
Google Public Storage Lali Perry
Maria is the best!! She’s Quick and informative. She also made sure we knew our way to our storage unit. Thanks, Maria!
April 19, 2018
Google Public Storage David Garcia
April 8, 2018
Google Public Storage cerlyn tobias
Both Jamie and Lyndsay were extremely helpful, patient and just overall lovely people to work with. They made sure to explain all the policies and answered every question with a positive attitude and a smile on their faces. Their customer service was just superb and they’ve made this experience so easy for us during this stressful time. We really appreciate all the help ladies, and keep up the awesome work!
April 6, 2018
Google Public Storage OFS NEW YORK
March 30, 2018
Google Public Storage Dianna Johnson
March 26, 2018
Google Public Storage Rhonda Osby
So mad partly at myself, just hit me that the gate hours are only during business hours. That is so inconvenient. Apparently I’m not the only one, I drove up and a young lady was trying to get in and was pissed cause she couldn’t. Those are most people’s work hours. Most inconvenient storage I’ve ever utilized. I’m so disappointed. Unless you literally work down the street this is not a good site. If you’re off on Saturday works best if that’s where you want to spend your Saturday.
March 24, 2018
Google Public Storage aubrey rodriguez
March 23, 2018
Google Public Storage Tamra Boone
Workers giving false information and prices
March 17, 2018
Google Public Storage Ricko Fool 2018
Move in was quick and easy Lyndsay took really good care of me love her positive attitude
February 8, 2018
Google Public Storage EspiiNichole
The handsome young man Eric was very helpful and informative about the units y’all had to offer and i hope to rent with y’all very soon (:
January 27, 2018
Google Public Storage London Monroe
January 5, 2018
Google Public Storage Lady Nae
Decent price for storage units
November 30, 2017
Google Public Storage Gwen Higginbotham
Very professional when assisting me, even though system was down and I had to come back!!! Thanks
November 30, 2017
Google Public Storage Kiara Madison
Every time I come here the service is always helpful and I always appreciated. I love for ms Kiser to assist me she always smiles and fast on her feet I can’t remember the young man that always work with her but they are a wonderful team. Thank u public storage.....
November 30, 2017
Google Public Storage Cheyenne Roberts
I was having a lot of issues with trying to get my storage moved out and canceled for a few months now, and Eric and Lyndsay at this Public Storage were so helpful and kind. I called up there to cancel VERY last minute (at like 5:30) and they stayed past 6 to help me finish up. They helped me get the stuff out of my storage and vacated. Thank you Eric and Lyndsay for being so helpful and professional!! Would highly recommend this specific area and will definitely be locating here again if ever need be!!
November 29, 2017
Google Public Storage Holly Sparks
That boy Eric got that good hair !
November 18, 2017
Google Public Storage Ernest Harbin
Glad to have my stuff out of there, They don't serve waffles either
October 22, 2017
Google Public Storage Sheena Williams
Clean facility and the staff is great. Eric and Maria are the best. They were friendly, knowledgeable and very patient in answering the many questions I had.
October 19, 2017
Google Public Storage Chris W.
Cyan and Eric went above the call of duty for me today. After the unit I reserved was leased to someone else. These two individuals made sure I didn't walk away upset. Much respect for these two.
September 13, 2017
Google Public Storage Alanisa Sa'adah Salahadhin
Lindsey & Cyan we're both amazing and had great energy💚
September 7, 2017
Google Public Storage Manuel Adolfo Tallaferro La Cruz
La comida era buena con mucho chile
August 14, 2017
Google Public Storage Whip Flip (Slyda)
Great service. Friendly staff. I was in and out in no time.
July 30, 2017
Google Public Storage German Arroyo
July 17, 2017
Google Public Storage Roberto Rojas
This place changed their access hours without notice. Leaving people SOL
July 11, 2017
Google Public Storage Chris Stewart
July 5, 2017
Google Public Storage Mark Whitener
Easy access to the freeway...
June 28, 2017
Google Public Storage mike
Prices are high and hours are less than perfect
June 15, 2017
Google Public Storage Margaret Seals
Delay did a exceptional job showing us spaces and taking care of our needs
June 8, 2017
Google Public Storage Yung Kyng
Denay is Beautiful with a very great personality. Great hospitality, and patience. Thank you!
June 6, 2017
Google Public Storage vanesha pickett
Denay was very fast, professionally, and informational. Great job!
June 6, 2017
Google Public Storage Allen Rice
This was my first experience with public storage. The service was 1st class. Particularly from a young lady named Ivy. She was terrific and professional.
June 1, 2017
Google Public Storage Mariokra Jones
I had a wonderful experience dealing with Cyan and Eric. I was at Public Storage as they were opening. They politely and promptly helped me. I feel that they both went above and beyond! Thank you Cyan and Eric and keep up the great work!
May 28, 2017
Google Public Storage John Faxas
Yes
May 26, 2017
Google Public Storage Rhonda Washington
Great service. Cyan, Denay and Eric were very helpful and professional.
May 19, 2017
Google Public Storage Demetra Arceneaux
My experience with customer service Deny with public storage was so delightful her personality made it so easy to choose a unit Deny explained all promotions and sizes of units to fit my move in I'll recommend her customer service to anyone
May 16, 2017
Google Public Storage kristie mcclain
cyan was very helpful with my needs of finding a large storage unit. She was patient and gave me great options and advice.
May 11, 2017
Google Public Storage pirtle72
Denay was great help. She gave a wonderful customer experience.
May 1, 2017
Google Public Storage Chris Jarvis
Cyan was such a great help in getting us into a storage....great customer service....
April 29, 2017
Google Public Storage Deborah E “Mama D’iva” Cameron-Jolivet
I'm very pleased with the service that I receive today from Public Storage. Eric did a wonderful job as representative explaining everything to me within the contract, DeNay gave great advice very polite and a beautiful smile. GREAT place to store my personal items also a very convenient locations to my residence with climate control. Excellent office personnel! Ms.Cameron
April 21, 2017
Google Public Storage Jeana Pierce
Great location & the property mgr Cyan is very helpful & professional this location has satisfied my storage needs.
April 17, 2017
Google Public Storage Josephine Galvan
PUBLIC STORAGE HAS REALLY HELPED ME OUT DENAY, WAS A REALLY BIG HELP AND SAVED ME ALOT OF MONEY THANKS PUBLIC STORAGE.
April 12, 2017
Google Public Storage cordale martin
Very helpful and speedy service
April 10, 2017
Google Public Storage Po Cantu
cyan is very nice person she treats customer nice and help me with problems
March 29, 2017
Google Public Storage Kay Lynn Kuper
I had a fantastic experience with Cyan and Denay at Public Storage. They are helpful, have great telephone followup, and were really great when I moved into my unit. They went out of their way to make sure I had everything I needed, and were polite and helpful to my movers. Both women were very professional, and I am happy I chose this location for my storage needs. I highly recommend Cyan and Denay.
March 6, 2017
Google Public Storage Rick Page
Very safe place with personal codes in and codes out. Nice and attentive employees .
February 21, 2017
Google Public Storage kaf klatsch
The Staff member Ms Cyan was very professional and deserves a 5 star rating. She was attentive and quick to respond. The facility is fairly maintained, but it could be better and deserving of only a 3 star rating. The condition of the main access doors entry locks is poor throughout and makes the security suspect which is deserving of 1 star and is not very good. . Keep in mind that my review is honest, but may make the facility vulnerable if the wrong persons read the review, so it is imperative that the door security to corrected. Also, the facility insurance providers may see this as corporate negligence and question coverage. The full staff should work on improving the facility. Keep up the professionalism Ms Cyan. My personally experience was good as always.
February 17, 2017
Google Public Storage Boo Long
February 1, 2017
Google Public Storage james lawrence
Always friendly. Always helpful. Stored with them for years.
February 1, 2017
Google Public Storage James Onwuachi
The sun is out in Houston, but it does not mean one cannot have a less than wonderful day. But if you are able to come across a second sun like Public Storage agent Cyan, you will find that there is sun later in a troublesome day. Cyan was charming, ebullient, and amiable in her welcome to me at the Public Storage location at 11770 Southwest Freeway. She politely walked me through the process of procuring a storage facility, answering just about all of my questions thoughtfully and resolutely while offering suggestions that were friendly verbal nudges. There was not a hint of intrusive product promotion on her part. Her ability to suggest purposeful use of the products displayed the mark of a burgeoning talent in marketing. Her colleague was just as friendly, which made my time there all the more positive. Cyan and her colleague are excellent representatives for this particular location and the company. I left the facility quite comfortable with the knowledge that the services I purchased were money well-spent. And in this day and age of economic recession and protracted gains in a sluggish market, feeling comfortable about spending your money is principally important. However, the customer service atmosphere and performance of a business is still what willingly brings back customers. Cyan is great. She was my second sun of the day. A promotion of some sort would be warranted for her.
January 22, 2017
Google Public Storage Samuel Alba
They call you constantly wanting payment even though i pay every month. They threaten to put lien even though you pay. Spaces are run down. Try to find another facilty.
January 20, 2017
Google Public Storage Celvin Reyes
January 13, 2017
Google Public Storage Hunter Haralson
January 11, 2017
Google Public Storage Diana Clark
I've had my stuff here for a year they have been good to me. They check the lot all the time to make sure everything is good.
January 3, 2017
Google Public Storage Kesha Randle
Cyan was very professional and helpful. Her knowledge about the units and additional information allowed us to make a sound decision to rent a storage unit from this facility.
December 27, 2016
Google Public Storage Stacy Chu
Great location, though the actual area doesn't look all that amazing. Cyan was amazing and very friendly and helpful in getting me setup and ready to move my stuff in to my unit! Randy was also very sweet and helped me with moving boxes to my car!
December 23, 2016
Google Public Storage Richard Sherrill
Cyan was great after I showed up to see a spot I had reserved for my trailer. After seeing the trailer spot I decided to go ahead and rent today rather than wait for the actual day of my reservation principally due to the great service which she provided. Randy was also a big help and very courteous. I completed the trailer form when I leased but later realized I had provided the wrong license number. I returned to correct my mistake and he was very helpful. Great service from both at a good location.
December 23, 2016
Google Public Storage Daniel Time
Great customer service and clean units, Cyan went out of her way to make sure I got a good deal on my unit. Thank you!
December 22, 2016
Google Public Storage Amir Ben-David
Cyan was a super sales woman she called me after i left because of high prices and helped me get the storage i needed.
December 22, 2016
Google Public Storage daniel padilla
Cyan Exelent service thanks
November 29, 2016
Google Public Storage Rossana Farris
I had items at this facility for several years. The current staff is friendly, helpful, and keep the place looking nice.
November 15, 2016
Google Public Storage curtis maxwell
November 12, 2016
Google Public Storage Sandy Kelley
Excellent professional, knowledgeable and friendly service from Joshua.
November 3, 2016
Google Public Storage Tessa Hall
Joshua is wonderful and has great customer service. Cyan showed me the space and she is good as well 😃 will recommend
October 16, 2016
Google Public Storage Christopher Sampa
Cyan is best relief manager I have known since I've been renting here.
October 6, 2016
Google Public Storage Samantha Barnard
We just vacated our parking space, we received an email saying we owed $1.71! I called the 800 number, they weren't very helpful, said they couldn't take payment over the phone, I'd need to drive to the location. I told her it would cost me more than that in gas!! I called back the location, Josh was very polite, took my number, spoke to his manager and called me back having taken care of it. Thank you Josh for your great customer service. Public Storage in general need to review and revise some of their policies, what's the point in paying to store our trunk camper if we have to leave it on the trunk!! We need the trunk but don't need the camper on it all the time! Also we were not allowed to leave the car we'd driven (to pick up the truck and camper) in the space we took the trunk and camper out of!! Surely if we're paying to rent the space it shouldn't matter which of our vehicles we leave in it!
September 25, 2016
Google Public Storage Celeste Chatman
Went for a temporary storage unit, caught unexpected experience from another costumer. The costumer that was there complaining didn't have access to their storage unit, their gate code didn't work. We over heard that the employee who did their paperwork put the wrong unit number. Therefore, the costumer had to face an inconvenience. I went on with my reservation, again since it was going to be a short amount of time... Waylan was nice, very accommodating. However, looking into reviews after we left, we saw reviews of break in's and ac flooding at the property. I went back to change to another location, Ashaute didn't want to refund the amount and told us to vacate... I never moved in my unit nor did we attach our personal lock yet. We completed paperwork no more than 2 hours before. We told her based on what we heard---and what we read this location was not for me. She denied what we overheard with the costumer before saying that, "no that didn't happen." When we overheard her saying they would leave it to their manager Jamie to fix. But, "nothing" happened. She then accused my mother of taking her photo.. as if her name tag wouldn't be enough to identify her and her tattoos. then she called the district manager to see if they would "allow" a refund. She came back to tell us she couldn't tell us what was going to happen refund wise. Which was okay. But leaving there and not knowing what the outcome was going to be was unsettling.. since she decided she wasn't going to do a refund prior to me telling her, costumer service said it would be do able. We left and she chased us to the parking lot asking for the key to the lock. Again, we never changed out the lock... the store lock was on there. Which we told her TWICE before. It would be nice if her comprehension skills were of an adult and not a 3 year old child that needs to be told 10xs before registering. Needless to say, she's very unprofessional. Waylan told her several times to be nice when dealing with the previous costumer. Seems like she's always unprofessional and disrespects costumers often.
September 14, 2016
Google Public Storage A Google User
Awesome staff..went in for some rates and came out with some new friends. Very professional and informative. Keep up the good work Jasmin & Josh
August 25, 2016
Google Public Storage Frankie Evans
The staff here are very professional and CUSTOMER SERVICE EXPERTS JASMINE AND STEPHEN ARE GREAT MANAGERS
August 24, 2016
Google Public Storage Shirley Berchh
Service here is awesome, if I ever need a storage space I know just where to go!!! Jasmin was so helpful recommending the right merchandise for me to ship college supplies for my daughter.. She made it very easy and even assembled and packed my supplies in it. Her and josh are very outgoing and well mannered for the business. They put on a wonderful face for public storage(at least this location).. I am moving in two months and will most likely need a space to store my non sense , Jasmin and josh I'll be back!! Ps. They are both so cheerful and can put a smile on your face!!
August 24, 2016
Google Public Storage Jasmin Carty
July 12, 2016
Google Public Storage T Day
Jane worked with me to get a storage unit today. She made it painless. Had been moving the last 2 days and was exhausted. She pulled up a chair, told and me to relax she would handle the process while I rested. I felt cared for and very relaxed to just be at a storage facility. She even offered to charge my phone when she realized it was only at 5% power. Five star service all the way!!!
June 29, 2016
Google Public Storage katherine m.
Come here for auctions often love the environment and the employees cyan and Stephen are very helpful love it here
June 25, 2016
Google Public Storage Tobi Balogun
Wonderful costumer service and the goodbye we will miss you and congratulations on moving was a very pleasant from the employee named Jane!
June 25, 2016
Google Public Storage bakardi bonaparte
It was such a pleasure to be serviced at this location. Each person here has such a great spirit, esp. Jane! She was super helpful, clearly explained every part of the contract and was extremely professional. Her teammates Stephen and Jasmin were super energetic and patient with the costumers they were servicing. I feel very comfortable with my belongings being stored here. Jane was awesome!
June 19, 2016
Google Public Storage Zarina Hudaybergenova
Wow.... Stephen is awesome! Moving in/out is very stressful... Stephen made everything so easy: explained promotions, took care of paperwork himself, walked with me to the unit, had a great attitude and a big smile throughout... Overall an awesome experience. Good job guys. THANK YOU, Stephen.
June 1, 2016
Google Public Storage Mehmet Emin Yetiş
Terrible service Unprofessional staff Jasmin(Manager) is doing worst job ever
May 28, 2016
Google Public Storage Philip Aitsebaomo
Cyan Absolutely wonderful. Very patient, explained everything. Enjoyed the process.
May 28, 2016
Google Public Storage 3i Entertainment
Cyan is awesome she helped me get the right price and right space ...would recommend customer to this location :)
May 7, 2016
Google Public Storage Jaden Fun House
Jane and Cyan really help out in time of trouble. They made me feel so comfortable and really concerned about my needs
May 4, 2016
Google Public Storage Yeah girl London
Jane was awesome very helpful
April 28, 2016
Google Public Storage Carl Livingston
Cyan provided me with great customer service , I really appreciated it💯😁😍 #Capricorn here didn't mean to make your day hard👍 thanks for the help, see you soon, I will be late paying my bill Sunday cause I have a lot of things going on right now, you can just call me
April 26, 2016
Google Public Storage Yuanjin Chen
April 22, 2016
Google Public Storage Teranita Midgett
Jane was so awesome and very polite. I would definitely recommend this place.
April 20, 2016
Google Public Storage Linda Hayes
Jasmine, the property manager, was very knowledgeable and efficient. My condo flooded in Houston TX during the recent flood event. I called and the same day Jasmine facilitated the location of a unit that was just the right size. We didn't have a lot of time, but thanks to Jasmine I was able to move items in the same day I called. It's raining again today, but thanks to Public Storage my belongings are high (3rd floor) and dry.
April 19, 2016
Google Public Storage Nicolas Valadez
Cyan and jasmin was a great help with helping me find my unit and making sure i had no water damage thanks you guys
April 14, 2016
Google Public Storage Luis Perez
April 2, 2016
Google Public Storage Shawana Savoy
Cyan and Morgan offered superb service explaining options for renting with public storage. They were professional and polite as well as prompt. I would recommend their facilities which is extremely clean.
April 2, 2016
Google Public Storage Enjoli Marchand
Morgan Cyan went above and beyond during my visit to public storage on 59. She greeted me while assisting other customers and made sure everyone was acknowledged and take care
April 1, 2016
Google Public Storage Tawana Mason
Jane and jasmine really Helped me out a lot and made sure all my questions were answered. And I was situation
April 1, 2016
Google Public Storage Mario Miranda
Jane and Jasmin where very helpful
March 30, 2016
Google Public Storage Sarah Delarosa
Jasmin, Jane and Liberty are absolutely amazing!!! I had the best experience and I will always come back for any storage needs.
March 25, 2016
Google Public Storage AJ Martelino
great service!! definitely would suggest to use this facility. location and accessibility is a plus! Jane and Jasmin will take care of everything you need. Turn key service at its best! A+!
March 23, 2016
Google Public Storage dptattman
Jane and jasmin are wonderful they did a great job Jane helped us
March 19, 2016
Google Public Storage Betty Perrodin
Received excellent customer service from Morgan and Cyan helped me get a 10x30 ac when they didn't have one. Can't wait to move in to my new space w/ this outstanding price ...thank you I will continue to choose public storage
March 11, 2016
Google Public Storage Chase Hunt
I had an easy and pleasant experience with manager CYAN she was very informative and made the process of securing my space something memorable. Thank you Cyan!
March 9, 2016
Google Public Storage Quittas Smith
Jane. Jasmin had a good survive
March 7, 2016
Google Public Storage Albert Nahas
Excellent service; courteous, helpful and friendly; for both Cyan and Eileen
March 5, 2016
Google Public Storage Kendall Alexander
Jane morgan cyan did an excellent job and gave us five-star service and were super funny and helped me even though i came in late :) Love them and they deserve a raise
March 1, 2016
Google Public Storage Kevin Jones
Great Customer Service
February 29, 2016
Google Public Storage Myra Penny
I Recently Have Been Shopping around with public storage for the best prices , & I've been in to this location maybe 10 times within the last month. There is a young lady Jasmin who is just as superb. She is very respectful funny and outgoing. She is very helpful proficient and quick in the process . You can tell she is knowledgeable about the business. I will be in to start storing my things today and I look forward to seeing her! I would definitely recommend this location and Jasmin !
February 26, 2016
Google Public Storage Lori Cuellar
Very helpful personal, all three counter employees answered all of our questions. Jane helped out with our tranfer
February 20, 2016
Google Public Storage Durga Sury
We rented a storage unit and Jane was very helpful. Helped us in deciding the unit and clearly explained payment options that will suit us.
February 19, 2016
Google Public Storage diego Miranda
Jane and kariah did a great job!!!!! We loved janes introductory... They were really friendly and funny I loved the fact that they were making sure the location was kept clean that means my stuff is going to be safe and clean!!!! By the way I came in when they were about to close on a FRIDAY and they were still fantastic...
February 16, 2016
Google Public Storage Marsha Braxton
I had the most pleasant experience at this Public Storage location today. Morgan and Eileen so sweet compared to when I initially started here. They both were so courtesy! I was thinking about moving to another storage but I'm staying right here because I had the BEST customer service from Eileen and Morgan. Thank you so much ladies!!!
February 5, 2016
Google Public Storage Jorgingo
January 22, 2016
Google Public Storage Bibi Balmaceda
Jane, Jazmin and Liberty. Thank you for your support. Looking forward to a successful relationship. First impression are first impression and this was a positive one. To the Public Storage Destiny's Child team JLJ. CONGRATULATIONS and thank you
January 22, 2016
Google Public Storage Markitha Ghetto Superstar Benton
Jane was very helpful and sweet
January 19, 2016
Google Public Storage Richard Strong
My company uses this facility so I am her quite often. Every time I visit kariah and cyan are very friendly and helpful. They give great customer service and I would highly recommend to other customers.
January 8, 2016
Google Public Storage marisela borrego
Jane and liberty are so wonderful and helpful. Great job keep it up
January 4, 2016
Google Public Storage Austin Kulhanek
Starts cheap but price goes up a lot after a few months
December 28, 2015
Google Public Storage Stan Forbes
I reserved a unit online and within minutes I got a phone call to set up a time to come by and fill out the paperwork. When i got there this beautiful young lady, Cyan, had everything ready for me. She showed me where my unit was at and gave me all the details. She was very professional and answered all my questions. I was in and out in about 20 minutes.
December 18, 2015
Google Public Storage Tiana Grover
December 7, 2015
Google Public Storage Valerie Maclin
Liberty, the property manager, has the patience of Job! She provided me with "above the call of duty" service this weekend. She and her team, Morgan and Jane (our cheerleader), worked together to help this client out of a challenging lock jam:-) I am grateful for their cooperation and Liberty's skills! This is an awesome team! Liberty rocks!
November 18, 2015
Google Public Storage Stefanie Bernstein
Ms. Liberty you are simply the BEST!!! The ladies on your team at this location, I must say Ms. Eileen and Ms. Jasmin represent your company very well. Their customer services was phenomenal. I was there on this pass Sunday 11/16/2015 and it was very busy all of sudden, but they kept a positive attitude and assure each of us they would be right with us as soon as they finished with the customers they were help. They worked as a team and kept a positive flow throughout the time I was there which was early morning. They deserve a paid day off or a very nice lunch catered in for their expertise in making this location SHINE!!! I really appreciate both of them they are always pleasant whenever I am there. Great Team Work Ms. Eileen and Ms. Jasmin May God continue blessing the both of you!
November 14, 2015
Google Public Storage Brandie “B” Loves
Excellent Storage Facility, Very clean. Kariah, Provided Excellent Customer Service during a very stressful time. Thanks Again for all your help in meeting my storage needs.
November 11, 2015
Google Public Storage Wayne Miller
Jane and liberty was very helpful and great. Gb them.
November 6, 2015
Google Public Storage Paul Beatty
November 4, 2015
Google Public Storage Jan Morris
Jane and Liberty are fantastic young ladies very personable and caring.
October 26, 2015
Google Public Storage Vanessa Torress
October 26, 2015
Google Public Storage Vivian Clark
Eileen was superb, she explained in detailed everything I needed to know. Very kind and attentive, I would definitely recommend this location. Also while I was in I witness another employee Jasmin handle a very difficult customer, she stayed calm and handled the situation very well. It could have easily escalated, however she remained cool and calm and answered her in a very mild mannered way. It was exceptional. I give both of these women. 5 Stars!.
October 23, 2015
Google Public Storage Big-J
Stopped by to look at the storage and Ms. Jane was very friendly, helpful, and professional. Great experience.
October 3, 2015
Google Public Storage Charles Jones
Jane was very helpful and polite about every question or need while storing my belongings.
September 14, 2015
Google Public Storage Damaris Zubiarrain
Jane and Liberty were amazing. Great customer service. I soo recommend this location.
September 14, 2015
Google Public Storage Maria Arrez
Don't know were to start the property manager Liberty gave the best customer service ever. Walked in 1hr early than my schedule move in appointment and when I asked if I had to wait she said no. She asked some questions and answered ours took us to see the unit and answering all our questions. Im over completely satisfied with this location. My husband originally walked in to the location on1745 Dulles Ave, Missouri City, TX 77459 and received good customer service as well. Thank you ☺
August 22, 2015
Google Public Storage Marisol Garcia
Kariah was excellent!
August 22, 2015
Google Public Storage Deborah Thompson
Mrs.jane was a very nice polite person she gave us a very good tour on yall property. Thanks again.
August 10, 2015
Google Public Storage Darryl NolanL.pLLlM
Ebony, she was excellent. has a great attitude.and her store is clean and fresh !
August 3, 2015
Google Public Storage JoEtta Coleman
Thanks to Adrian, shopping for a storage space was easy breezy. You were my light at the end of a dark tunnel and I love you to pieces. And I'll look for your amongst the stars because I know you have a bright future ahead of you.
August 2, 2015
Google Public Storage Keisha Rochelle
Jorge and Adrian were the best!!!! They really helped me with all my moving needs! It was a one stop shop, and they were amazing! Customer service at its best!
July 24, 2015
Google Public Storage Newleaf Foundation
Excellent customer service! Very friendly staff! I recommend! They even bought me tater tots from sonic! I considered them extended family now LOL!
July 17, 2015
Google Public Storage Thomas Ward
Aileen, Alexis and Liberty were awesome to work with. They listened, helped me with my needs and provided an excellent experience in a tumultuous time. A+ Will use this facility again!!!
July 15, 2015
Google Public Storage JL
Eileen and liberty were so helpful. They got me a storage to fit my needs, and put a dehumidifying cup in it for me so it will be dry when I'm ready to move in.
July 2, 2015
Google Public Storage Thomas Liou
Excellent customer service!!!! Thanks Liberty.
June 28, 2015
Google Public Storage Gus Rios
Elena and Keara are great. If you need to store something this the spot!
June 28, 2015
Google Public Storage sophia youmans
They were very informational and helpful.
June 17, 2015
Google Public Storage KD THEWISE
Hello my name is Katina Williams and I would like to let the management team know how nice and polite the three ladies were on Saturday and there names are Elena, Liberty, and Also Keara. They set up my account and made my day .Great job ladies...
May 9, 2015
Google Public Storage Luis Garcia
Another great experience at Public Storage thanks to Liberty. She is awesome and always has a positive attitude. People make the difference!
May 1, 2015
Google Public Storage Gilbert Hicks
They have a property manager there, I believe her name is Liberty Maldonado. She was very thorough and attentive. I look for recruits in my field (Life Insurance) that have management potential and Liberty has all the qualifications I look for in management. She truly takes ownership with supreme customer service and etiquette. She is doing a GREAT JOB for you guys.
April 30, 2015
Google Public Storage Craig Warren
Great customer service. Very friendly, great prices. These people actually enjoy their job.
April 24, 2015
Google Public Storage Desire' Morgan
Kayla was very helpful and kind. Very knowledgable and was able answer all of the questions I had. I will recommend storing here to everyone I know! :)
March 24, 2015
Google Public Storage Malena Dockum
Thank you Brandon, Asia and Liberty for your great service!!
March 22, 2015
Google Public Storage B. Rochelle
Asia and Jorge were excellent... Very helpful and extremely pleasant
March 21, 2015
Google Public Storage Amanda Lesko
Liberty & Asia were excellent! Great custom service & very quick process.
March 14, 2015
Google Public Storage Lesley Grier
Staff is excellent and very professional. Liberty is awesome and remembers me every time she sees me. Stephen, Brandon and Keara have also given me great customer service. I was going to move my stuff to another storage closer to my home but this awesome team changed my mind with their professional excellence! Love it!
February 20, 2015
Google Public Storage Lea
Love this location! The property manager liberty was awesome. Feel totally secure and safe coming in alone at any hour. Would definitely recommend :)
February 6, 2015
Google Public Storage C C Crutchfield
Liberty. and Jorge were very excellent in service to me. Thanks
February 4, 2015
Google Public Storage Paul Powell
Morgan Brown was great hands on and knowledgeable.
January 31, 2015
Google Public Storage Annetta Scott
Great customer service! It is rare and uncommon to find someone with Liberty's knowledge and experience to also be compassionate and helpful. I would highly recommend this location. I've always maintained a storage unit and consider this a prime choice with the total package of a clean facility, decent prices and a friendly staff.
January 27, 2015
Google Public Storage Luis Delgado
Very clean and efficient. The service could not be more attentive and helpful.
January 18, 2015
Google Public Storage Vince Young
Morgan Brown was very helpful .
December 22, 2014
Google Public Storage Kayla Adams
Morgan Brown was very Helpful and patient with me. I will be sure to recommend to my family and friends!
December 19, 2014
Google Public Storage Drogo the Boy Boxer Anderson
Morgan was a very helpful person. She is very informative with the options we had as well as courteous.
November 21, 2014
Google Public Storage Jane Walker
very helpful people, espwcially Jorge.
September 30, 2014
Google Public Storage Erie Knox
Dominique was very helpful and attentive. She was knowledge about the items Public Storage offered. Great job! Definitely referring others to Public Storage!!!
July 30, 2014
Google Public Storage Jody Hamblet
In addition to it being difficult to access (you have to get out of your car getting in and out to use the insanely long gate code, make several stops to get a cart - including one to leave your ID - and no access to carts if the employees decide to leave during business hours) when I called to verify that someone would be on site so I could get a cart the employee who answered was not only unapologetic about the hassle of storing without a car but was rather snotty that I had the audacity to call before coming. This is our last time with Public Storage.
June 27, 2014
Google Public Storage Alejandra Silva Rojas
After visiting and calling a couple of Public Storages we finally ended up here. Honestly this is the best storage we could find and Liberty is super nice and helpful!
June 20, 2014
Google Public Storage Tessy Rivera
I had a great experience as I walk in everybody was very friendly and very knowledgeable of every questions that I had. Lacy was wonderful and showed me all the units available. I had a great experience. I will definitely recommend. Awesome experience. Thank you ladies!!!
June 14, 2014
Google Public Storage Darryn Armstrong
Outstanding job by Lacy.
June 14, 2014
Google Public Storage Bacarlillo Leon
Excellent an reliable service, manager Liberty always with a positive attitude ..Also super clean place ....
June 14, 2014
Google Public Storage ken zo
Erin.. Awesome services... Great staff
June 7, 2014
Google Public Storage Michael Vacker
These girls are great ! Erin was awesome. They made it very easy. They are very professional.
June 7, 2014
Google Public Storage Jay A
Very nice people. ..was helped by a very nice and polite lady by the name of Lacy
June 7, 2014
Google Public Storage Solomon Medina
Great service and friendly staff! Erin and Liberty both were great. We got everything squared away quickly. Highly recommend this location and their staff.
June 7, 2014
Google Public Storage Claudia Patrice
From start to finish I had a top quality experience with public storage. When I initially called the representative helped find and narrow several options. She was great and got me the exact reservation that I needed. When I visited the property LACY was the best, customer focused, resourceful with alternate options, and knowledgeable about potential savings. CANNOT believe she's still in training!! Watch out Public Storage I may steal her! She's patient - I'm moving by myself and moving a little slow getting to the location to finalize everything, and she delayed her lunch to accommodate me. Extremely sweet personality. Clean, organized location with an engaged and knowledgeable staff, the manager's name is Liberty, very friendly & involved and they just all seemed to care - I made a great top quality choice.
June 1, 2014
Google Public Storage Brandon Dove
Very Helpful
May 31, 2014
Google Public Storage Michael Smith
Liberty has displayed excellent customer service. She is fantastic!
May 25, 2014
Google Public Storage Ashley Carter
Quick and painless service
May 24, 2014
Google Public Storage Cynthia Thompson
Liberty is the best...very easy process and super knowledgeabe about storage
May 24, 2014
Google Public Storage Bobby Neelon
Liberty and Rochelle were very helpful!
May 24, 2014
Google Public Storage Mohammad Aijaz
Liberty did a fantastic job. She helped us and trained Rochelle. This was a fantastic experience and I highly recommend them. Plus the rates are fantastic as well!!
May 21, 2014
Google Public Storage Coretta Edwards
Ms. Liberty and Ms. Eileen were so nice and helpful and their customer service was absolutely fabulous! I would highly recommend their service to all my friends and family!
May 19, 2014
Google Public Storage Keshia Dupas
Darian was a pleasure to work with!
May 16, 2014
Google Public Storage Tony Reyes
Liberty, the manager, is always helpful and well informed. Her team of young ladies are quick to offer their help. Always smiling friendly faces. Great selection of packing supplies as well.
May 15, 2014
Google Public Storage Christina Scott
Raymond was very informative and helpful. He explained everything and was very courteous. The customer service at this location is outstanding.
May 14, 2014
Google Public Storage E Davis
Jocelyn showed great customer service. She was knowledgeable of her job and very courteous. Really appreciated the services.
May 11, 2014
Google Public Storage Julie Ly
Ms. Sharon makes the experience very pleasant and stress free. I recommend this Storage facility. Thank you Ms. Sharon. Best Regard, Julie **)
April 30, 2014
Google Public Storage SkyFlying
Liberty, the property manager, provided excellent service. She took the time to show the different-sized units and discussed the best options even though it would be a number of days before my storage items arrived on site. Liberty made the whole process easy and simple. Liberty, with her efficiency, courtesy, and friendliness, is a great asset to the company.
April 27, 2014
Google Public Storage Candice Neg
Sharon was awesome and I hope this five star service continues!
April 26, 2014
Google Public Storage Billy Thompson
Liberty is very Professional, knowledgeable and friendly. I had a wonderful experience renting space from Liberty. I will definitely recommend this location to friends and family.
April 25, 2014
Google Public Storage Paul Momoh
Am always happy to go to this location because you get treated as family. No matter what type of the day you are having, ms.sharon always have a word or two of encouragement to make you feel like you are welcome. That is a call beyond the call of duty. Thanks public storage for having a staff like MS.. Sharon.
April 25, 2014
Google Public Storage Tyler Heatherly
The manager Liberty has been a lifesaver, I wouldn't have been able to make my apartment move-out date without her help in getting me the right storage units for my needs. Even after being out of town for a year she still remembered me by name. The staff is very knowledgeable and courteous, I wish all companies trained their employees to this standard.
April 25, 2014
Google Public Storage Michelle Maresh
Sharon and Kira were very personable and helpful!!!
April 13, 2014
Google Public Storage Andrew Dinham
This was my first time using storage and Liberty totally helped me out from beginning to end. I really appreciated it! I will continue to refer all my friends to her and this location! -Jessica Smith
April 11, 2014
Google Public Storage BRIAN CROWDER
Ms liberty and keara are so nice and helpful with my move in today....really great attitudes and personality!!!!! You girls really rock!!!!!
April 11, 2014
Google Public Storage Dennis Scheminske
Wonderful experience!! Very helpful, got the unit we needed. Love Public Storage.
April 11, 2014
Google Public Storage Katrina Caston
Liberty was amazing !! Upon my arrival at the facility I was treated like a queen. Five star customer service at it best. I recommend this place to everyone in need of storage! Thank you guys you are amazing.
April 8, 2014
Google Public Storage Elaine Palmer
Grade A service and pricing! Liberty was unbelievably efficient and was able to describe all the benefits offered from storage, to shrink wrapping furniture without coming across pushy. I was suprised how knowledgeable she was about how to fit all of the furniture in what seemed to be a small area. A 3 bedroom house easily fit in a 10x20, I was astonished! I'm pleased she didn't try to up sale me on a larger unit (because I would have fallen for it) she ensured everything was perfect before I left! She was extremely pleasant and clearly enjoys her job. I feel secure with my belongings here and the pricing with the move in special CANT BE BEAT!
April 7, 2014
Google Public Storage Arlene Phelps
Very great experience with assistance for best storage space to meet my needs. You are what customer service is all about!!! Thanks so much Sharon!!!
April 5, 2014
Google Public Storage Sara Burris
Liberty was such a great help and was so knowledgeable! Best customer service ever!
March 28, 2014
Google Public Storage Cheryl Gross
Shawn is great!
March 27, 2014
Google Public Storage Alex Torres
Liberty was so nice thanks for your help.
March 18, 2014
Google Public Storage cem l
This location is pretty good, the service is great, we had a problem with billing in end no being a problem at all...
March 18, 2014
Google Public Storage Rima Lahoud
Shawn was amazing!! He was very patient, took me around the location and explained each and every detail. Loved the premises and felt secure. Way to go Shawn! Will definitely refer friends.
March 18, 2014
Google Public Storage Xavier Saucedo
Shawn provided great service for me
March 18, 2014
Google Public Storage Tyra Hayes
My visit to public storage was the best due to great customer service by Shawn.
March 8, 2014
Google Public Storage Aron Walker
Both Keara and Liberty were such a great help in helping me find a storage unit which fit my needs. Excellent and quick service.
March 8, 2014
Google Public Storage Lisa Guidry
very friendly staff. Very helpful.
March 8, 2014
Google Public Storage Gaim Michael
Liberty was helpful. Found a good unit. Will be back to rent soon.
March 1, 2014
Google Public Storage Ivory
To whom iy may concern, Shawn did an outstanding job and should be acknowledged for it!" Ivory
February 28, 2014
Google Public Storage Andrew Bilodeau
Very great customer service all around. Shawn walked out with me and a locksmith to get back into my unit. Very nice guy. We have had a unit here for several years.
February 28, 2014
Google Public Storage Nicole Rollie
Great with Sbawn&Keara
February 28, 2014
Google Public Storage James Smith
This review is from Daina Felix. From the initial telephone conversation with Eric at the call center, the call was pleasant and informative. Then when I arrived the location on 11770 Southwest Frwy I was greeted by the most professional and friendly staff, who assisted me immediately with choosing the correct storage unit that best fit my needs. I had a great conversation with Keara and Liberty, who are very funny and amusing and have excellent customer service skills. They both deserve to be promoted. I will refer everybody with storage needs to this location.
February 28, 2014
Google Public Storage Joseph Floyd
Liberty is awesome. Keara helped me today, so sweet and helpful. Having a great experience. Will definitely reccomend!!
February 28, 2014
Google Public Storage Matthew JL
Keara was awesome!
February 27, 2014
Google Public Storage Ken Nelson
I just wanted to express my gratitude to liberty and juicy lib. They were very professional and bent over backwards to help me. I will defiantly be using them again.
February 26, 2014
Google Public Storage Ted Watts
Keara
February 12, 2014
Google Public Storage Hamzeh Alnatour
This place is amazing! Liberty has always been here for me to assist my needs and I came in today and Shawn hooked me up with a reservation. Awesome place! Would recommend!!!!
February 10, 2014
Google Public Storage ricardo solis
Top of the line customer service experience!!!! The staff at this location is always friendly and willing to assist you with the most positive attitude. I've been their customer for one year and I just have the best comments to tell about them. I will definitely be their customer for a long period of time. Thanks!!!!
February 7, 2014
Google Public Storage John Silvi
Public Storage in Stafford has been my storage site for eleven years. This is a great location that is kept clean, where agents are courteous and helpful. Having a storage unit inside a building gives you maximum security and comfort. The climate control is very effective and layout makes access very convenient. I recommend this facility to everyone who wants an excellent storage experience.
February 3, 2014
Google Public Storage Travis Cardwell
I had an outstanding experience with Liberty Mardonado and her staff, at this Public Storage Location. The service and care that I received was excellent, and the entire process was efficient and smooth. Liberty even made a few potentially difficult wrinkles easy, which really helped to ease my mind about the entire process. I would highly recommend this facility for all your storage needs.
January 31, 2014
Google Public Storage wanda guillory
Nice freindly service and this location is large, also has parking rental.
January 13, 2014
Google Public Storage Malik Scott
High hopes to Ms. LIBERTY for being an outstanding manager. She is greatly appreciated.
January 5, 2014
Google Public Storage Nathalie Forney
New to the city and was greeted by a great staff. Helped me not only find the perfect unit but also acquainted me with the area. Had a great experience. Highly recommend
December 22, 2013
Google Public Storage Ofon Asuquo
Liberty and her team were exceptional. I came in past the 30 min check in buffer and she was able to get me into my unit fast and easy. Kudos to her and her Public Storage associates.
December 9, 2013
Google Public Storage Kevin Kubeczka
I rented a unit back in early July and used it up until yesterday. From start to finish Liberty made the process easy and painless. I would recommend this location to everyone. Great customer service!
November 5, 2013
Google Public Storage Steve Early II
I have rented a storage unit a couple of times before, and at least once from Public Storage. This was, far and away, the easiest and most friendly experience that I have ever had with a storage company. I needed a storage space with very short notice, and Liberty was very helpful in finding exactly what I needed, quickly and efficiently. I reserved over the phone, and was able to come in the very next day to finish the leasing process with her. When I arrived, I was very short on time, and was shown the property (including all of the security features and access process) in a very professional and timely manner. The leasing paperwork and process was very painless and quick. The charges and fees were easy to understand and reasonably priced. When I was done with the storage space and needed to check out, it was very quick and painless, as well. Erin, I believe was her name, was the one to process my check out and she was both very friendly and efficient, just like Liberty. From beginning to end, I was very pleased with the whole experience. I will definitely be coming back to this Public Storage for my future storage needs.
November 4, 2013
Google Public Storage John Sr
I wanted to post a positive message on your web site regarding several positive experiences that I had at your storage location in Houston at 11770 SW Freeway. Hopefully you will recognize the two outstanding employees involved. Both Brittene and Liberty are extremely helpful, professional employees. Brittene reviewed your location and your contract with extreme clarity and assisted me with all of my questions. Liberty assisted me with paperwork when the storage unit key was potentially lost. She sent one of your employees to another site to assist me when the fax machine at your site was inoperative. It is a rare occasion when a satisfied customer if successful in finding two exemplary employees, thus making my rental experience very satisfying. Congratulation on your very helpful, courteous, professional staff. John Sr.
October 29, 2013
Google Public Storage Karen Humphrey
In July I rented one of the climate controlled units at the SW Freeway location. I was greeted and taken care of by Liberty and Sharon. Both have been very helpful and sweet. After months of taking loads from my home to the storage unit, I finally had to rent 2 more units for the movers to bring our final belongings. On the day the movers arrived with the load both of the elevators were out at our end of the building. We were going to have to carry everything up the stairs. Sharon quickly flew into action and found another way for us to us another set of elevators. They were a farther from my unit but she gave me access to not one but two of the flatbed carts. Thanks to her she saved the movers lots of time as well as their backs. In turn she saved me lots of money, because I was paying buy the hour! Many, many thanks to Sharon. You are wonderful!!! I find the entire staff very friendly and helpful. They do an excellent job of keeping the facility very clean. Thank you! It is a pleasure doing business with you Liberty, Sharon and all of their team.
June 12, 2013
Google Public Storage K Wallace
This was the worst storage experience that I have ever had. The staff was horrible and did not know what they were doing. They could not explain the charges and when I called them they then said that I was overcharged but they could not refund my money. The property manager Liberty was awful and very rude. I would be careful renting from this public storage, they will over charge you choose another one in the area.