Public Storage Self-Storage Units at 12090 Fondren Road, Houston, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $54Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $67Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 97/moMedium 10'x10'
$ 97/mo $129Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 106/moLarge 10'x15'
$ 106/mo $142Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 162/moLarge 10'x30'
$ 162/mo $216Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
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Greater Fondren Southwest Storage Units Near Beltway 8, Highway 90A
With its convenient location on Fondren Road between Airport Boulevard and Bellfort Avenue, just a few miles from Sam Houston Tollway or Highway 90A, this Public Storage in Houston's Greater Fondren Southwest area is the perfect self storage choice.
Indoor storage units and outdoor storage units in different sizes provide a wide range of self storage options and a property manager lives on site to help customers pick the right unit for them.
Make soccer games at nearby Marian Park hassle-free by storing balls, goals, nets and cleats all in a 5x5 unit. A business running out of room in Westbury can use a 10x20 unit to stash boxes, files and equipment so they can focus on their customers, while a family in nearby Braeburn getting ready for a big move can use a 10x30 unit to keep everything in one place.
Fifteen miles from downtown Houston, and easy to get to from the area's local freeways, this Public Storage is ready to tackle the ever-changing storage needs of the Greater Fondren Southwest area and the surrounding neighborhoods.
This location is open 7 days a week and moving and packing supplies are sold in the rental office.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 520)
Mr.Richard was so kind and helpful. He did a great job and thank you for being patient with me
The app is perfect. Checked in, contract secured and gate access without any issue.
I rented a unit here for a few months and never had a problem with payments. I emptied the unit and let the front desk know it was empty. I was billed for another month of service and then sent to collections. Use any other storage unit company and avoid this 1.
Richard made the process so easy! I was in and out like that. Great customer service 👍
Place is in shambles. The gate was rammed in when we got there. People living out of there units trash everywhere. You would be a fool to leave your valuables there
Do you have climate controlled storage units
Access is nice and easy but the facility is in terrible shape. It was ok when I moved in but has been getting consistently worse with no repairs being made. The outer doors to my building don't function properly, with one of them not being attached to the hinges at the top (picture). The insulation is torn up and falling out (picture). They have a rat problem, which they clearly know about because there are traps everywhere, but the traps aren't baited and do nothing to prevent rats (picture). My unit is very organized and clean but the issue is so major that it doesn't matter. The rats live in all of the units. I've talked to management about the door issue and was told it was "a top priority" but 2 months later, nothing has been done about it. Clearly it isn't that big of an issue.
Horrible service,horrible maintenance, dissatisfied with that location… my advice is to find another public storage location asap
It was an easy process..
Thank you Richard
Thank you Danielle and Richard
Thank you Danielle and Rićhard a lot best customer service
Great job Danielle
Thank you Danielle
Thank you Richard and Danielle
Great job Danielle and Richard
Thank you Danielle
thank you danielle
Great job Danielle
Danielle is the best customer service i ever encountered
Thank you Danielle
Great job Danielle
Great job Danielle
Danielle was great
Thank you Danielle for all your help and your excellent customer service
Great job Danielle
Thank you Danielle
Thank You Ms. Danielle. GREAT CUSTOMER SERVICE!!!...
Danille game me great customer service
I AM VERY SATISFIED WITH THE SERVICE THAT I'VE RECEI VED AT PUBLIC STORAGE HERE THE STAFF WAS VERY HELPFUL
Danielle was amazing great job
Thanks great service Danielle
Thank you Danielle great job
I want to Thank Danielle for all her help. She was so helpful and assisting me when the 1/800 couldn’t be of any assistance. Job well done!!!
Thank you Danielle great service
Danielle was superb to work with and very helpful. Smooth transaction.
I appreciate Daniel telling me how to use the public storage Culture
Great customer service. Matthew did a great job in assisting.
I just wanna thank u to Matthew for giving me great service and being a great help
The staff were friendly and, were able to answer all of my questions. To understand everything. I would highly recommend this place to everyone. Great job!!
Really dirty and small
Mr Matthew was very nice and great person to meet,
Matthew Bruce that works at the Fondren lot is a very dedicated young man and is very professional in his job I think your company has hit the jackpot with Matthew on your team.
Tarrica is an awesome representative. 100% friendly customer service.
Aiesha provided us with marvelous customer service, very patient and efficient with all our paperwork and questions. The rent is very affordable and reasonable, and impressed with the security system they have. In order to enter and exit you have to enter the code that they make just for you. They also provide online payments through their app with updated system, meaning it doesn’t crash nor is sketchy looking. This one day we tried to access our storage early in the morning around 5am and we were confused because it wasn’t letting us go inside, they called us as soon as they could just to inform us that the earliest we could enter was at 6am. We were really impressed with the security system. So I wasn’t bothered at all that we couldn’t enter. Also you can have access to your storage through the app, you can open the gate with their app. I recommend you rent with Public Storage if you want to feel secured and safe.
I went to this location to find a storage close to me. It’s not the best area but the team members are very nice. They accommodate the clients needs and try their best to for your budget. Veronica was very helpful. RayMoure is helpful as well and very nice.
Matthew was very helpful love his service 10/10
Matthew customer service is OUTSTANDING!!! He is very Well mannered, Polite, Kind, Compassionate and Considerate for the Customers!!!😁 THANK YOU Matthew!! YOU are AWESOME ☺️☺️☺️
Jordon the guy who did our lease was very helpful
Chasity is so sweet . Helped me in a time of need
Chasity was excellent
Chasity was really great and showed me a lot about the property my over all experiences was great. Customer service is where it needs to be.
So great and helpful Mrs chasity too me in my time of need I had wonderful day thank to her
Chasity was amazing!!! Loved her so much! Great customer service
The customer service is very helpful. My husband called and they called him right away and fix an issue with one of the storages and they switched it quick for him.
I came and was assisted very fast and well with customer service
Chasity was excellent! She has great customer service and knows a lot about the property.
We were extremely satisfied with our experience today...Chasity was very pleasant knowledgeable and exceedingly helpful
Great staff and the facility is very well kept.
Charity had good customer service
Esther was really helpful ❤️✨
Omar was very helpful.
This is a great storage facility. George was very helpful and friendly, and got me as unit quickly.
I would definitely recommend this to others!
Kisha is so great her professionalism is everything!! Also go back to work with her!
very good experience in public storage and will continue all continue letting people know that Public Storage is the one to rent a storage from very very clean nice and polite or somewhere else is it here Salesman is George
Mr.Georgia was very nice and helpful he takes his time and make sure the customer is happy before they leave i will be back
George was very nice and knowledgeable when I came in to require about a unit for business purposes. Thank you again.
George / Keasha have both great customer service, kind and patient. Explain everything , show you your unit .Recommend them both for great service.
George gave me excellent service. He gave me the unit I needed at a great price. I would definitely recommend this property. The property is clean and I know my stuff is safe
George the guy at the property was extremely nice helpful and made the process very easy.
I was unable to move in there was a lock on the door I called several times for assistant but had to leave my stuff on flatbed truck overnight no one never got back with me
George the manager was so helpful and patient. He was very prof and attentive.
If you are late they really try to work with you Westheimer and Kirkwood location
Aiesha was wonderful she helped me with I needed and she was also fast .thank you so much
Aiesha is beautiful and was a great help with the app and helping me pay my bill online
George & Aiesha we’re very professional and very polite about everything , very informative about the unit and everything to do with it I would recommend coming here again ‼️
Aiesha she is awesome great customer service.
Aiesha was very nice and understanding thank you for your help so nice !
Aiesha was very helpful and professional.
Aiesha is an awesome person. She works well with her customers.
Aiesha is a wonderful person. She works with her customers with any issues.
Aiesha is AWESOME. Very informed and takes her job very seriously.
Aiesha great customer service helped me with everything I needed
Aiesha She was very nice and helpful. I don't have anything negative to say about her. She got me together and have me a real good unit, she's awesome.
Aiesha was a great help and has very good customer service skills. One of a kind.
Alesha was wonderful got me ready super quick and was super helpful.
Aiesha to start off I had an amazing time at a storage place She was amazing Happy very knowledgeable about her property showed me how to download load app which makes it easier for me I never laugh and had a great experience like this keep up the amazing work
Iesha was very helpful and very friendly
George was the best!!!! He was very knowledgeable and friendly!!! His customer service was A-1!!! He is a definite asset to the company!!!!
Aiesha is very sweet and helpful. She needs a raise in pay because I've never met a helpful person.
George and Aiesha are amazing made it quick easy and very convenient!!! Thank You for your time and help!! Best customer service!!!!
Aiesha very professional great experience
Thanks Aiesha & George gor helping me set up the public storage app. Big help
Aiesha very helpful she went out of her way to help me when it was very important to me
Aiesha definitely needs a raise. She was awesome. The presentation was out of this world she seems like a loyal and supported individual in promotioning the products at the company. Her customer service skills are impeccable. Even thought I'm reserved a space at another location with climate control I definitely would recommend anyone to visit her store and speak with her for information. Thanks Aiesha
Aiesha Great service Very polite 5 star service
Aiesha Very helpful,sweet/polite ,and fast!
Aiesha she did an awesome job keep up the good work
Aiesha very helpful and nice
Aiesha was really nice and provided exceptional customer service!
Aiesha I love my experience with your company Aiesha great employee and very helpful
Went to check this place out ,as we are fixing to move. I need a place to store expensive custom made creations , and with so many 5 star reviews, I figured this place had to be it. WRONG Weak , inferior internal walls divide the units. Not exactly secure , if I can see into the next unit. Was kinda given shady answers to that.... So looking further , there is two public storage locations that have almost all 5 star reviews and are run by the same two people. And looking at the reviews left , they come from the same people. When you see 400+ reviews that are all 5 stars and only a handful are 4 and less , you KNOW the reviews are not real. Look at other reviews for other companies. Do you not see the difference? How these are padded reviews , and not typical of how you see reviews for other places ? Don't be fooled ... This is a disgusting way to " build up a good reputation" all while deceiving the public. I personally would not tent here and would tell my friends not to either.
Thank you Aiesha u are so sweet and patients and appreciate all your help ..
Aiesha is very nice and very helpful. I love the way she help me and I appreciate her.
Alisha was informative about the unit walked with me to show both units.
Aiesha was very professional and helpful with storage. 🥰
Aiesha is very nice and hee common courtesy was excellent ..... She help with fees!
Aiesha has exceptional customer service skills very friendly and relatable.
Aiesha amazing customer service.
Aiesha was Very Professional and Got Me Situated In A Timely Manner ...Definitely Would recommend!!!
Aiesha muy buena
Aiesha was very helpful, she gave us alot of information, and assisted us in all our needs. Thank you Aiesha!!
Aiesha. Really good good people found the best storage for me ...took her time out to check the best prices on the unit....last but not least she saved me some mmmmmooooonnnnnnaaaaayyyyy!!!!!!
Aiesha was great and help me get everything done. awsome customer service
Aiesha was very cordial and helpful regarding issues dealing with billing. Very great help.
Aiesha Very thorough and professional. Very pleasant. I give her 10 stars.
Aiesha has awesome customer service
Aiesha has been very helpful and kind today, She should me how to use the app to get in the gate and told me about insurance I need a storage until my house is done Thanks for the great customer service
Aiesha gave excellent service !
Aiesha This woman is wonderful and she’s a great help give her a raise
Aiesha is awesome she was very helpful she went out of her way to come to a whole another location to unlock my space and she is very appreciated. She need a raise
Aiesha es supwr amable, y muy excelente servicio.! Adoro su atención
Aiesha was real professional about her work and explaining the situation I was in and every questioned I asked she answered if your looking for a storage unit I would recommend you to check them out
Aiesha is a very good person and very knowledgeable about her job. It was a pleasure dealing with her. Thank you Aiesha
Aiesha do so good, she always helpful !
Aiesha was so kind and amazing customer service wonderful service. 🙂
Aiesha wonderful personality! Very helpful answered all my questions!!!
Aiesha she was so nice I will work with her again
Aiesha was very informative today I came in office to get to retrieve my code and she mentioned using the the Public Storage app to enter the gate....Thanks girl
Ms Aiesha is always nice and helpful!
I'm not renting at this location because there no climate control but experience great customer service and good communication THANKS AIESHA !
Aiesha was very detail with explaining everything so that I can understand what I was purchasing. She was very helpful and I really appreciate her. Thank for everything.
Aiesha Very friendly Informative And timely
Aiesha was helpful today I really needed a storage quickly.
Aiesha she a great person with a lovely personality and great asset to the job
Aiesha omg was Very Pleasant Understanding and Superb CUSTOMER SERVICE!!! THANK YOU SOOO MUCH FOR EVERYTHING
Aiesha was nice and helpful.....
Aiesha is amazing!!!
Aiesha was very professional and helpful you need more employees like her.
Ms. Aiesha is the property manager and she is absolutely wonderful!! A breath of fresh air!!! Finally someone who professional!!!
Great customer service. And and Ms. Aiesha was very pleasant. I couldn’t have asked for a better person to assist me with my situation. Keep up the Excellent work 🥰🥰🥰
Aiesha offers great customer service and makes storing at this location as easy as it should be!
I went to Public Storage today on 12090 Fondren Rd and when I tell you Ms. Aiesha was very helpful and knowledgeable on helping me. She walk me to my unit and offer me the insurance package. I love the service.
Aiesha- Great customer service, very nice person and gave us a great deal...
Aiesha was wonderful customer service representative love her attitude a very sweet young lady.
Aiesha is always friendly and provide great customer service.
Had intentions to rent, unfortunately rude employees changed our mind, will look elsewhere.
Aiesha was vary helpful person
Aiesha was great! Professional and very knowledgeable. I highly recommend this location she makes the process easy and seamless!
Aiesha made this stressful process easy and wonderful. She is professional and patient! Thanks Aiesha
Aiesha was fast and extremely sweet and help out best
Aiesha Great Service
Alesha was very helpful
Thanks for Aiesha to help me with my storage. She is very good customer service provider in helping me with my business in need. Thanks Aiesha.
Well attended to by Miss Aiesha, very happy with her assistance. Thanks Aiesha.
Aiesha, the property manager was amazing!!! Great customer service and very sweet.
I had an excellent experience it was truly a blessing meeting Aiesha. She really helped me today THANKS
Aiesha was very courteous and knowledgeable
Very professional nice friendly great customer service thank yu miss Aiesha and miss shioban..👍👍👍👍👍
Aiesha went above and beyond for my father and I. I'll definitely suggest people in the area to do business here. Thanks again Aiesha!!!!
Ms.Aiesha was very helpful very friendly and help me out a bunch! Thanks again!
It was si good the attention that Aiesha hace us when we go rental si thank You do much
Aiesha helped me resovle my issue with the lock I was having on my unit..... Thanks !
Came in to rent a 5x10 after talking to Aiesha she suggested that a 5x5 would be better instead! Thanks so much
Aiesha helped me with my unit great customer service !
Great service! Aiesha helped us finding the right unit for us, and at a great price! Would recommend!!
Great service! Ayesha was very helpful and help us get a storage unit in seconds at a great price.
Aiesha very friendly an nice
Aiesha was a very sweet person She helped me with logging in & showed me the way That you Aiesha
Was very helpful great customer service
Aiesha... was very nice.
AIESHA, was very profesional, friendly,and charming. In bussieness today, people only do barely enough. You have a treasure here, treasure her Cedrick Bias
Great service by Aiesha!
Aiesha was so courteous and helpful She took the time to explain my billing to me I had a few challenges in the past She changed my entire experience She's definitely experienced in her way of turning situations around for the better Positive Experience
Aiesha she tell us all the information
Ms. Aiesha was full of information and a pleasure to work with.
My experience was good with aiesha
Aiesha was very helpful courteous and patient with me. I'm very pleased with her service
Aiesha gave me great service was very helpful
Aiesha best customer service
Aiesha is the best
Aiesha was very good to me & service was very good and I appreciate everything she done and is very sweet.
Aisha was very helpful, down to earth and helped up find the right package for my family's needs.
Aiesha was awesome and did an excellent job of explaining everything about my new storage.
Very very good with helping ms aiesha 👍👍👍👍
I was greeted by Aiesha and she was GREAT. I explained my issue and she was able to fix it without any problems. I was Blessed to have a person to provide me with Ritz Carlton treatment, it was her 1st nature. During these times we all should treat one another this way. She expressed love through her actions. Thank you Aiesha 😇
Aiesha was very nice and helpful
Ms. Aiesha was extremely helpful and made me feel like my stuff is safe . Her Customer service was on point
Aiesha is very helpful her hospitality made me feel worry free. She. She was patient she walked me through the whole process and put a smile on my face Aisha has proved to me that she's very professional and a good candidate at Public Storage thank you and have a blessday
Aiesha has been very helpful, patient, informative, making me feel appreciated while I was waiting for her finishing with other customers
Gave me what I needed
They try to Break into my storage and broke my lock to get into.this is not the first time. The first time they gotten into my storage and took some of my things, that cannot be replaced and you have to have paper for your insurance company need sale paper for what you paid for it.when some people don't keep their paper. Iam very upset about everything.
Aiesha was very helpful, friendly and knowledgeable. Great customer service.
Aiesha gave me great customer service
Aisha she's good explain very well
Aiesha was such a huge help to me from the moment I walked in thank you so much for your help
I would recommend them to anyone great customer service Aiesha was a big help she took her time to show me the right storage very polite and friendly nice smile
Aiesha was wonderful doing a quick rental late this afternoon at your 12090 Fondren location. Space was clean and ready for our stuff to be moved in. Thank you for the wonderful service.
Aiesha, was very helpful and patient. Thank you for hiring her!
Trish she's good person for services
Aiesha help me , she provide great Service, I'm glad I'm a member of this Company.
Thank you to aiesha for and outstanding visit at public storage.....definitely great customer service I appreciate your help....
Came in to buy a lock and boxes and April helped me protect my items with packing paper
Nasty storage no climate control spiders, roaches, etc.
Very good customer service and professional Aisha thanks you was so helpfull
April was extremely nice and knowledgeable of the units.
Mrs. APRIL WAS SOOO PLEASANT AND HELPFUL!! It was no problem getting me into a nice storage building !!!
April was very helpful in showing me the units available and helped me get the storage that best fit my needs
Awesome customer service! April was very nice and helpful in getting everything done and ready for my move.
April did a great job she was very helpful
CeCe and the team was very courteous and made everything easy to move
Trish was very good
Aiesha was wonderful!! The service she provided was very detail and fast. She made sure I paid for the unit at a good price .
Dallely was such a nice bubbly person. Very good customer service!
Trish service was great with her personality.
Dee was very helpful throughout the entire process!!
Mrs. Dee was wonderful and knowledgeable. Happy experience
Dee was a good customer service rep, a very good people person, sympathetic and helped me on the spot
Trish She is beautiful and excelente person. Excelente service.
I like this place
Forgot to share on 01/19/2020, I rented out a storage space with Trish . Trish gave a warm embrace with her beautiful spirit. Keep her FOREVER!
Bad service and rude manager.....
Trish was really good , nice ,happy , and wonderful attitude.
Ms. Trish was a great joy and very professional, the moment you walk in the door, she will naturally make you smile. Beautiful spirit! Thanks so much for a wonderful experience!
Michelle was efficient fast and very friendly. I enjoyed every minute with her even if it was only twenty minutes ❤️❤️❤️
Rude worker's VERY RUDE!!!!!!
Michelle and Veronica were very helpful in helping my move from Alberqerq bery easy.
No major issues. Helping someone move.
I want to say thank you public storage for hiring such wonderful employees Don'Tresha and Michelle their service was great and i am a very satisfied as a customer
Since there has been a few new staff members going to this location has been a little bit easier. They are nice and very helpful, I also want to say that Michelle and Veronica are amazing.
They were very professional and helped me out with everything thank you Cece and Michelle !!!
Great customer service Trish and staff.
Michelle & Dontresha gave exceptional customer service during my visit to there store today thank you very much for all your help...
I would like to thank Miss Coroline Mubarak and Michele Y. For a outstanding job in renting me a storage space. Give these ladies a raise!🎉🎉🎉🎊🎊🎊
Michelle runs a great property! Keep up the great service!
Michelle AKA Tweety was so awesome! This was such an easy process! I was literally in and out in 15 minutes! I am so happy with this process & happy to do business here! Ask for Tweetie when you come here, shell def. Hook you up! 11/14/2019 -UPDATE I had to go back! This time Michelle Y serviced me! Easy and smooth sailing! She was awesome! Def reccomend this place! Grade-A customer service!
Great service everything was explained perfect I just got a place there with Michelle really nice girl te less than 30 min I was in and out with my lock key and password gate
Michelle was AWESOME
Everything went really well. Johnatan works fast.
Johnathan was really nice.
Jonathan was amazing to work with. He found me the exact space I need for my furniture and got me in and out with no problem !
Ms. Maria she is wonderful lady she very helpful I am glad I came here .
Marie did an excellent job with getting me situated with a storage unit. she’s a very smart and knows her job very well. Very pleased with her job performance.
Marie and Ali really helped my son and I with our storage unit! Great customer service.
Ms. April was very professional in assisting me with my rental. She was very patient in answering all my questions and explaining the various company policies. I would recommend my friends to Ms. April if they needed a storage space.
Ms. April was very receptive, smiles and listened to my questions about the specials that I was inquiring abt. She was interested in saving me money and still retain my business.
April was very helpful in helping with the phone special. Thanks April!
Ali was great in getting me my storage needs!
I appreciate the ladies at the facility. They were very patient, caring and they made sure we were pleased with the space. Customer service starts with a smile and they all smiled as soon as my husband and I walked through the doors. If we were to experience great customer service like we did today the world would be a better place.
Came in today just for a payment and ended up talking to Johnetta as if I had knew her for years! Great customer service keep it up!
Love PS employees lydia and nykole.
Marie is the best!
Great customer service
Awesome staff! Great place to rent
Johnetta was great!
I would very much like to thank the staff at Public Storage on 12090 Fondren St. for their helping me select the store space I needed. Thank you Ms. Marie she was very helpful in making sure I was served with professional and courteous attention.
Miss Maria great service great person help me out with everything I need
Marie was very kind and patient.
Love Public Storage. Greatstaff clean and safe locations
This place is infested with rats that will destroy your belongings, do not leave your stuff here!!
When i came into the store i was slightly down and had a lot on my mind. Not only was i professionally helped in getting my unit by ms. Marie, i was also uplifted. Her sweet humor and motherly attitude made it a memorable experience for me.
Jonathan did not hesitate to answer any of my questions he was quick to answer and gave a good response very polite and very generous
Absolutely the best customer service! Thoroughly enjoyed my experience!!
Very helpful and amazing service
Johnathan is great
Quinn Was exceptional she showed the unit that was perfect and also let me know that I didnt need to pay right now to save money! Awesome service!
Great service & explained e everything
Quinn gave me great service today
The service was impeccable very neat clean and friendly!!
Was very nice and quick
Awsome service really good and clean units
This review is overdue, but Ms.Marie is the absolute best! I moved everything in on Halloween and it was raining pretty bad so I was so stressed, but Ms.Marie was there to greet me with a big smile had the best customer service I've ever encountered! If you were ever to meet her she's definitely a ray of sunshine! Thanks for making my experience here awesome on such a stressful day for me!
Omg Shout-out to Johnathan the manager I was in desperate need of a storage option after being kicked out of my sister's place sigh...but needless to say he helped me get things squared away. I have 5 kids and we we're able to find a unit to house everything! Will definitely recommend this location to others.
Johnathan and Shazia are AMAZING!!
Princess was very informative and polite , she helped me with all my needs . I was very pleased with my visit today.
Princess does a great jod
Princess was great. Loved her. Wish they had more people like her.
The location is great. Princess was helpful and considerate. She did an outstanding job.
I had a great experience this morning with Ma.Marie the manager at the fondren location Houston Texas. She showed me my unit and walked me thy do. Really saved me time and money. Thanks
Johnathan was so awesome. He really took his time to get me the right space. He made everything so easy. Thanks
Thanks to Marie for her timely and helpful suggestions. Arjumand M., Houston TX
Fast easy. Good service.. No complains..
Princess and Cici... are GREAT... prices are affordable and customer services is EXCELLENT!!!!
Lydia did wonderful job
Lydia has great personality and customer service.
I have to say that Me. Marie and Lydia are very awesome people. Their customer service is 💯.
Lydia attended me well and greeted me with a smile
Great customer service and awesome crew especially Lydia
Mariw was just great
Jonathan was a great help
Johnathan did a wonderful job
They took good care of me thanks jacobie
Cailey was very helpful and attentive. The process for checking into my unit and having everything finalized went very smoothly.
Ms. Marie was wonderful and was really patient with me !
The employee at this business does a very good job explaining everything you need to know about the storage space. Detailing each size of unit, also times of operation. Also explaining all products that are sold at that business. The employee was very nice, decent, and patient with answering all my questions. Would use Public Storage again, and also refer my friends to use Public Storage also.
Customer service is very good.
Not a safe environment......
Thank you Ms. Marie for a wonderful customer service experience. The prices here are reasonable and less expensive than other storage providers.
Had a great customer experience. Marie was great
This place is amazing. Great customer services. It was a fast process. As you know moving is difficult. Marie was overall wonderful.
Good costumer service,jacobie
Jacobie was awesome, extremely knowledgeable, and very patient with me! I’m a storage virgin, but he helped me through every step of the process. We even had a few laughs in the process. The unit I settled on was spacious. I really appreciate the outstanding service all thanks to Jacobie....
I got great customer service from Josselin. Very helpful and patient.
Ms.marie is a very nice person she treated me well and it was very helpful
Great people working here
Great customer service and was very helpful I would recommend this location
Great customer service. Evan and Marie
Mrs. Marie was amazing she provided great customer service!
Great location 12090 fondren. Nice friendly polite associate. Marie was exceptional.
She is a nice lady and it was a good services
Marie was so welcoming and nice. She gave me a tour and showed me the space and was very thorough since I am new to Houston and the humidity. The price was right since it will be a short term rental.
Aerial is extremely professional and courteous. Great service!
Marie as the property manager was very helpful for the time that I was here, which was from 2016 to July 2018. The place is clean and efficient and things just work.
the best storage place on Fondren
Excellent service and very clean
Ms.Marie was awesome very professional will recommend to others
After going to another location... it wasn’t open...waiting for help. I decided to come down to this location. Ms. Marie was so helpful getting setup!!! No stress... and was able to get me a unit right in the front!!!! Great customer service!!!!
in the 9 months I had a unit here, my rates have gone up twice... yet no explanation or change in the property. No bad reflection on staff member Careena (if I was to give any higher stars, it would be for her) but I refuse to pay another pay height with no reason or justification!!!
It was a pleasure meeting Ms Marie.She was a blessing to me..
Marie was very helpful. I came in not sure what i needed; and she helped a confused person out.
Careena is a very good worker with customers, she know her job and make you feel.very welcome when you walk threw Public Storage door.
Overly priced ceiling in storage not up to par for now for 7 years
Aerial at this location #20905 was very professional and helpful. She went out of her way to make sure I was able to get my unit and at a very reasonable rate. I really appreciated my visit with her yesterday. We need more of “our” people like her in businesses! Thankyou Aerial!!!
Ms. Marie & Ms. Careen were God send these ladies are very remarkable, pleasant, and very helpful. I am so glad that there are still nice people in the world & Public Storage should be grateful that they are working for them
Marie was Is really good at her job!!
Marie offered Great Customer Service! I highly recommend this location.
Marie was very polite and quite informative.
Very friendly staff, and Marie and the knew lady was very helpful.
I only give 4 stars because no one and nothing is perfect, but Tierra a very new employee came really close. She was very professional and friendly. The manager is training her well and is a very kind woman.
Marie was great. Very helpful.
Everything went nice and smoothly.
Last minute rental but Moriz was very professional and helpful.
Buen servicio del servidor
Everything was good I got my unit on friday came back sunday someone else's lock was on my unit. They gave me another unit but still had to do everything all over again.
Thanks to Marie this location is still running. She stops whatever she is doing to assist and answer any questions you have. She keeps the grounds clean and is the only one who actually knows how things work there.
They have rats at this storage! Destructive rats! Dont store yoyr things there.
Mrs Marie was very helpful and had great customer service im glad I chose this public storage
Marie has excellent customer service!
Marie is awesome. Thank you for exceptional service.
The Mgr is very hard working she helps to solve the situations that arise on a day to day basis this company is blessed to have a person of her caliber working here I think that she deserves a a RaaISE
Maia provided EXEMPLARY customer service in that she went above and beyond her call of duty.
I had a very interesting time registering at this location Mrs Marie and Raymond( You guys Rock) There was a problem logging on to the ipad but it in the end it all worked out.
I had the best experience at this location. Ms. Marie took her time with to go over everything n very pleasant person. Thanks Ms. Marie. Gift
Maia was great!
Marie is the best!
Even though it was busy I still give Moriz 5 stars . He explained the process with efficiency . To the best of my understanding . Thanks again !
Excellent service very pleasant thank you Marie
Ms.Marie was very professional and courteous.She was able to help me with the right accommodation for my needs Thanks for everything
Did a good job with service
All was well.Ivy was helpful.
Great service and very helpful.
I visited this location a little over a week ago and had the best experience. Ms. Marie was so polite and very informative. She is hands down one of the best property managers that I've encountered when dealing with storage facilities. Thanks again Ms. Marie!!!
Marie was such a good help at Public Storage
I am so impressed with this property as well as the manager Miss.Marie. Everything was so clean and organized and it smelled amazing she was so sweet and professional I really feel comfortable putting my personal property in the care of someone who really love their job like Miss. Marie. If I could give this property 20 stars I would because her hard work is very much appreciated thanks for providing excellent customer service.
I came to public storage today and Ivy gave me really great service.
Came to public storage to rent a space Ivy was very helpful and she help me with all my storage
Ms. Marie was excellent! She was very timely and made sure to review in detail all of my information. I also noticed that she was very swift in getting other people's payments for their storages as they came in and out. I can appreciate that she was very personable and knew most people by name. The location is clean, without any trash laying around, and secure. I believe my belongings will be safe. I highly recommend and am very pleased with my decision.
Marie was spectacular. She took great care of me and helped me find the perfect unit!
Marie was a wonderful manager! Always prompt and professional!! Walked me through the entire process seamlessly.
My experience with Public Storage was great. Ms.Marie was very informative and friendly. She went over everything with me made sure I understand the codes and ways to enter my unit!! She gets a 2 thumbs from me!!
I got a storage today and my experience was wonderful Ms Marie took care of me and my family and set us up with a great storage, she was very helpful, professional, and over all great customer service, thanks alot Ms Marie...
Reggie! If im not mistaking is his name. Everytime i relocate I always go to this specific spot. Reggie is real helpful and polite. Cheap reasonable prices.
For the convenience, this location was chosen, but the customer service I received from Ivy was above normal... She was polite, courteous and patience. She was knowledgeable yet NOT pushy, and willing to accommodate any questions and concerns I had!! Thanks Ivy!!
Marie was great! Thank You
Marie is the best!
Ms. Marie is best
Ms. Marie went above & beyond, it was greatly appreciated.
Marie took the time to help me even when I came right before closing. I had a extremely long and horrible day and talking to Marie made everything okay. She is very welcoming, warm, and goes above and beyond to insure the customer is taken care of. Nothing but outstanding service from Marie. Would recommend this location to anyone! Thanks for everything.
I just bought an storge good customer service and i love the management she so sweet
It started off rough but it did get better once we got to know the lady at the front desk. Public storage did mess up our reservation though.
I enjoyed my experience I received at this storage unit. ..The attendant Ivy was very helpful and informative and also friendly. ..Great choice in hiring her, she has a great attitude
Came in to rent a space and ivy was very helpful she showed me the unit she thought that will work for me i will most diffidently use this location again
MY BROTHER STOPPED AT THIS LOCATION TO INQUIRE ABOUT A STORAGE & MS. MARIE WAS SOOOOO HELPFUL IN ACCOMMODATING MY BROTHER'S NEEDS... MS. MARIE HAS GREAT CUSTOMER SKILLS AND MAKES SURE EVERY CUSTOMER IS SATISFIED.. I DEFINITELY RECOMMEND THIS LOCATION & WILL DEFINITELY BE A REPEAT CUSTOMER..
I came to public storage today and the young lady that helped us was so professional and helpful. Ivy truly made my visit easy as 1 2 3!!!!
Ms.Marie is very professional and attentive to the customers needs.
Today I called and got my storage space with no hassle. Ms. Marie was a slice of heaven compared to this move of mine. It's always nice when someone can help you and is really nice to you! Best customer service all year!
Hi Ivy was a great help excellent customer service when I came in to look for a space she did a wonderful job
Awesome customer service n great lady n quick service ask for Ivy .....thanks a thousand
I really enjoyed my experience renting my storage unit yesterday. After a long exhausting day of moving and other stressful things Mrs Marie just made it all the worth while and my day a lot better :) thank you for everything!
Marie assisted us with everything! The process was quick and easy!
Ms Marie was very nice and helpful
Very clean site and Ms. Marie is warm and welcoming. Very nice lady and very nice facility.
Ms.Lashonda and Ms. Marie were great, and have great customer service.
Kizzy and Lashanda was nice and has great service..
When i come in to make ivy always nice and have good customer service
I came in to do a storage rental and ivy was a lot of help getting the right size unit she is a very good employee thanks a lot!!
Ms Marie and Ms Kizzy were very helpful and nice. They were great doing business with. Happy new years ladies.
When i came in to rent a storage ivy was a lot of help she is a very nice employee and i appreciate all her kindly help.
Ms marie was great. .. really informative and helpful
Marie was very knowledgeable of the units...She made the experience of renting a storage very pleasurable. I will come again!!!
Ms.Marie is a great example of what a employee is supposed to be....She assisted me in finding the best storage for my needs.....I don't know what I would've done if I couldn't get a storage unit that day because I had to be out of my apartment that day in three hours and she made it an easy transition!! Thanks Ms.Marie
Great customer service
Very very great
Marie was super sweet and was a big help to us during this stressful moving process. We really appreciated how polite and helpful she was.
Marie is always helpful and very sweet. .. keep up the good work Marie
Marie was very accountable and all business and in a friendly way. Very grateful for her service. Very bad experience early ib the morning with another company. Marie reslly made my day.
LaShanda is extremely professional. Thank you so much for your guest service.
Our home was flooded during the storm in Houston last week and we were desperate to lock in a large storage unit - 10 X 30. Marie at Public Storage was incredibly helpful in securing a unit for us. She went well beyond my expectations by contacting other facilities, calling folks with reservations and verifying their true intentions and was able to finally strike gold in finding us a unit. We did not hesitate to rent another smaller unit when we realized we needed one simply for sorting and organizing. I highly recommend this PS facility, primarily based on our experience with the professionalism and care exhibited by Marie. I actually rate the experience as ten stars. Super job and fantastic personality. Love those Louisiana women!
Great the lady MARIE was soooo nice and very helpful
I love Ms.Marie she is alot of help and make you feel welcomed...i really enjoyed my experience here at this location..
Marie is the best! She ALWAYS has a smile and a kind word, even when you can tell she's having a rough day. I go there every month to make my payment just so I can see Marie and spend a little time chatting while she processes my payment. I think all Public Storage's need a "MARIE", she's wonderful!!
Mia and Rae gave great service!!
Great customer service and very efficient with customers
I would refer this storage unit to my family and friends. The lady at the desk her name is Ms. Marie and she always welcome you with a smile. The property is very clean.
Ms. Marie was so helpful and very nice, she answered all my questions. The Facility was clean. Best Customer service I have ever gotten
Marie was very knowledgeable about the processes and helped me understand the system. It is good to know that management will attempt to assist the lessor when other companies may have just sold your items.
Marie was very helpful in providing me with the best rate and storage for my needs! Wonderful service
Great customer service. Very friendly!
This unit is located in a not so good area but has decent service and prices
Kiana Great sales rep👌👌👌
Marie was so very helpful! I will definitely come here when I need a storage unit!
The staff is very professional and extremely helpful. I recommend this public storage location because of there great service and can do attitude.
The service here is great! Since the time I first rented Mrs. Marie has come through for me. Both her and Keyana provided excellent service and always had a solution for my problem. I have never had to ask for anything more than once or even check to see if it was done. Unlike many other places, I didn't have to go through explaining my issue over and over again when I got a new person. Each time the person I dealt with knew exactly what I needed as soon as they heard my name. Thanks Mrs. Marie and Keyana!
Great service from Kiana.
Kiana Very Helpful And Great Service
Kiana has good customer service
Kiana and Ms Marie we great, they actually made me feel like I new them. Kiana was so professional and Ms Marie was very polite and I'm so happy God sent me to that Public Storage because I had 2 to choose from and God lead me to these two angles. Chanda Jackson
I can't complain KIANA was great friendly. Helpful and informative. With a great smile
The property manager was wonderful and even stayed late to help us get the storage we needed! Thank you so much! We had previously gone to two different storage places (one public storage, one bob's) and they were both HORRIBLE, very worried walking into this office that it would be the same but it really was GREAT. Clean, nice, and obviously well taken care of.
I loved my experience. Marie was very nice and professional. She explained the contract terms and made sure my mother understood them. She was very helpful and answered any question we had. I would recommend this location to anyone. Thanks for your help Marie!! My mom is a happy customer :-)
I am a current tenant here at public storage and I just did a transfer and the property manager Marie was very helpful in finding a storage unit to accommodate my items. She was very professional and helpful. The other manager Kiana was very helpful also when it was time for me to do the big move! Great customer service! Definitely recommended! You go Marie and Kiana!
Great service by Marie here at public storage. Took the time to show me the unit and walked me through the contract. A+++++++
Very very nice and courteous Amelia
My service here was great! Go see Ms. Marie and Kiana at Fondren.
Amelia had great customer service
Marie is the bestest PS employee i ever met, she was very nice and my day, not very often i do this, but she really deserves it,. GREAT Job marie
I walked into public storage looking To get a storage and Mrs.Amelia was So nice and informed Me about All The options I could choose from. I appreciate the great customer that I received from Mrs.Amelia.
Amelia was super nice and very helpful. I would strongly recommend this storage.
Nice smile and great body !
Excellent experience from Marie she was very helpful and professional.
Great experience, great service, great people thank you Juana.
Customer service was excellent! Marie was very nice and helpful. Did a great job at explaining the provided services. Definitely recommend this storage to everyone.
This has been an awesome experience! Ms Marie has helped pick the right size of unit we needed. She didn't try to over sale anything she kept us focused on our bargain. She was extremely helpful and very nice! I recommend this location to EVERYONE!!!
Ms. Marie was very nice and courteous and made the experience enjoyable.
It was a very embracing experience. Danesha was very knowledgable and helpful. I would definitely recommend this storage for any storage needs.
Danesha gave us good service she show us around and gave us all the imfo we needed
I came in today looking for help after stressful experiences at 2 other locations and all I can say is, WOW. Amelia is the most helpful, kind and well mannered associate I have ever met. She helped me in my time of need by taking her time to assist me and find the best possible unit for me. Then when I came back and needed to make changes to my request she took even more time to amend the situation. The place is clean and organized. Amelia helps with a smile and did not get frustrated easily as other locations had. I recommend this facility, ask for Amelia. She will provide a great experience. .-Debra
Enjoyable experience marie was very helpful
Amelia gave excellent service. She was very helpful!!
Marie was vey helpful. She prepared all the paperwork very fast, explained the rules and provided valuable advice. She made our storage experience very nice. Thank you so much Marie for your help. We wish more people were like you, life would be easier. Adame
Fast efficient courteous danesha was my rep and i am extremely pleased
Quick fast and easy
Fast, clean, reliable!
Very helpful and accommodating staff. Great, easy-access units.
Mrs, Marie made my experience with Public Storage a great experience during my time of need. She was truly helpful from time i came feeling down to the time i left with a smile thanks to her . Her customer service skills are one of a kind. Thank you Mrs. Marie
Very good experience. Marie was extremely helpful.