Public Storage Self-Storage Units at 12090 Fondren Road, Houston, TX

Mr.Richard was so kind and helpful. He did a great job and thank you for being patient with me

The app is perfect. Checked in, contract secured and gate access without any issue.

I rented a unit here for a few months and never had a problem with payments. I emptied the unit and let the front desk know it was empty. I was billed for another month of service and then sent to collections. Use any other storage unit company and avoid this 1.

Richard made the process so easy! I was in and out like that. Great customer service 👍

Place is in shambles. The gate was rammed in when we got there. People living out of there units trash everywhere. You would be a fool to leave your valuables there

Do you have climate controlled storage units

Access is nice and easy but the facility is in terrible shape. It was ok when I moved in but has been getting consistently worse with no repairs being made. The outer doors to my building don't function properly, with one of them not being attached to the hinges at the top (picture). The insulation is torn up and falling out (picture). They have a rat problem, which they clearly know about because there are traps everywhere, but the traps aren't baited and do nothing to prevent rats (picture). My unit is very organized and clean but the issue is so major that it doesn't matter. The rats live in all of the units. I've talked to management about the door issue and was told it was "a top priority" but 2 months later, nothing has been done about it. Clearly it isn't that big of an issue.

Horrible service,horrible maintenance, dissatisfied with that location… my advice is to find another public storage location asap

It was an easy process..

Thank you Richard

Thank you Danielle and Richard

Thank you Danielle and Rićhard a lot best customer service

Great job Danielle

Thank you Danielle

Thank you Richard and Danielle

Great job Danielle and Richard

Thank you Danielle

thank you danielle

Great job Danielle

Danielle is the best customer service i ever encountered

Thank you Danielle

Great job Danielle

Great job Danielle

Thanks Danielle

Danielle was great

Thank you Danielle for all your help and your excellent customer service

Great job Danielle

Thank you Danielle

Thank You Ms. Danielle. GREAT CUSTOMER SERVICE!!!...

Danille game me great customer service

I AM VERY SATISFIED WITH THE SERVICE THAT I'VE RECEI VED AT PUBLIC STORAGE HERE THE STAFF WAS VERY HELPFUL

Danielle was amazing great job

Thanks great service Danielle

Thank you Danielle great job

I want to Thank Danielle for all her help. She was so helpful and assisting me when the 1/800 couldn’t be of any assistance. Job well done!!!

Thank you Danielle great service

Danielle was superb to work with and very helpful. Smooth transaction.

I appreciate Daniel telling me how to use the public storage Culture

Great customer service. Matthew did a great job in assisting.

I just wanna thank u to Matthew for giving me great service and being a great help

The staff were friendly and, were able to answer all of my questions. To understand everything. I would highly recommend this place to everyone. Great job!!

Really dirty and small

Mr Matthew was very nice and great person to meet,

Matthew Bruce that works at the Fondren lot is a very dedicated young man and is very professional in his job I think your company has hit the jackpot with Matthew on your team.

Tarrica is an awesome representative. 100% friendly customer service.

Aiesha provided us with marvelous customer service, very patient and efficient with all our paperwork and questions. The rent is very affordable and reasonable, and impressed with the security system they have. In order to enter and exit you have to enter the code that they make just for you. They also provide online payments through their app with updated system, meaning it doesn’t crash nor is sketchy looking. This one day we tried to access our storage early in the morning around 5am and we were confused because it wasn’t letting us go inside, they called us as soon as they could just to inform us that the earliest we could enter was at 6am. We were really impressed with the security system. So I wasn’t bothered at all that we couldn’t enter. Also you can have access to your storage through the app, you can open the gate with their app. I recommend you rent with Public Storage if you want to feel secured and safe.

I went to this location to find a storage close to me. It’s not the best area but the team members are very nice. They accommodate the clients needs and try their best to for your budget. Veronica was very helpful. RayMoure is helpful as well and very nice.

Matthew was very helpful love his service 10/10

Matthew customer service is OUTSTANDING!!! He is very Well mannered, Polite, Kind, Compassionate and Considerate for the Customers!!!😁 THANK YOU Matthew!! YOU are AWESOME ☺️☺️☺️

Jordon the guy who did our lease was very helpful

Chasity is so sweet . Helped me in a time of need

Chasity was excellent

Chasity was really great and showed me a lot about the property my over all experiences was great. Customer service is where it needs to be.

So great and helpful Mrs chasity too me in my time of need I had wonderful day thank to her

Chasity was amazing!!! Loved her so much! Great customer service

The customer service is very helpful. My husband called and they called him right away and fix an issue with one of the storages and they switched it quick for him.

I came and was assisted very fast and well with customer service

Chasity was excellent! She has great customer service and knows a lot about the property.

Good 👍

We were extremely satisfied with our experience today...Chasity was very pleasant knowledgeable and exceedingly helpful

Great staff and the facility is very well kept.

Charity had good customer service

Esther was really helpful ❤️✨

Omar was very helpful.

This is a great storage facility. George was very helpful and friendly, and got me as unit quickly.

I would definitely recommend this to others!

Kisha is so great her professionalism is everything!! Also go back to work with her!

very good experience in public storage and will continue all continue letting people know that Public Storage is the one to rent a storage from very very clean nice and polite or somewhere else is it here Salesman is George

Mr.Georgia was very nice and helpful he takes his time and make sure the customer is happy before they leave i will be back

George was very nice and knowledgeable when I came in to require about a unit for business purposes. Thank you again.

George / Keasha have both great customer service, kind and patient. Explain everything , show you your unit .Recommend them both for great service.

George gave me excellent service. He gave me the unit I needed at a great price. I would definitely recommend this property. The property is clean and I know my stuff is safe

George the guy at the property was extremely nice helpful and made the process very easy.

I was unable to move in there was a lock on the door I called several times for assistant but had to leave my stuff on flatbed truck overnight no one never got back with me

George the manager was so helpful and patient. He was very prof and attentive.

If you are late they really try to work with you Westheimer and Kirkwood location

Aiesha was wonderful she helped me with I needed and she was also fast .thank you so much

Aiesha is beautiful and was a great help with the app and helping me pay my bill online

George & Aiesha we’re very professional and very polite about everything , very informative about the unit and everything to do with it I would recommend coming here again ‼️

Aiesha she is awesome great customer service.

Aiesha was very nice and understanding thank you for your help so nice !

Aiesha was very helpful and professional.

Aiesha is an awesome person. She works well with her customers.

Aiesha is a wonderful person. She works with her customers with any issues.

Aiesha is AWESOME. Very informed and takes her job very seriously.

Aiesha great customer service helped me with everything I needed

Aiesha She was very nice and helpful. I don't have anything negative to say about her. She got me together and have me a real good unit, she's awesome.

Aiesha was a great help and has very good customer service skills. One of a kind.

Alesha was wonderful got me ready super quick and was super helpful.

Aiesha to start off I had an amazing time at a storage place She was amazing Happy very knowledgeable about her property showed me how to download load app which makes it easier for me I never laugh and had a great experience like this keep up the amazing work

Iesha was very helpful and very friendly

George was the best!!!! He was very knowledgeable and friendly!!! His customer service was A-1!!! He is a definite asset to the company!!!!

Aiesha is very sweet and helpful. She needs a raise in pay because I've never met a helpful person.

George and Aiesha are amazing made it quick easy and very convenient!!! Thank You for your time and help!! Best customer service!!!!

Aiesha very professional great experience

Thanks Aiesha & George gor helping me set up the public storage app. Big help

Aiesha very helpful she went out of her way to help me when it was very important to me

Aiesha definitely needs a raise. She was awesome. The presentation was out of this world she seems like a loyal and supported individual in promotioning the products at the company. Her customer service skills are impeccable. Even thought I'm reserved a space at another location with climate control I definitely would recommend anyone to visit her store and speak with her for information. Thanks Aiesha

Aiesha Great service Very polite 5 star service

Aiesha Very helpful,sweet/polite ,and fast!

Aiesha she did an awesome job keep up the good work

Aiesha very helpful and nice

Aiesha was really nice and provided exceptional customer service!

Aiesha

Aiesha I love my experience with your company Aiesha great employee and very helpful

Went to check this place out ,as we are fixing to move. I need a place to store expensive custom made creations , and with so many 5 star reviews, I figured this place had to be it. WRONG Weak , inferior internal walls divide the units. Not exactly secure , if I can see into the next unit. Was kinda given shady answers to that.... So looking further , there is two public storage locations that have almost all 5 star reviews and are run by the same two people. And looking at the reviews left , they come from the same people. When you see 400+ reviews that are all 5 stars and only a handful are 4 and less , you KNOW the reviews are not real. Look at other reviews for other companies. Do you not see the difference? How these are padded reviews , and not typical of how you see reviews for other places ? Don't be fooled ... This is a disgusting way to " build up a good reputation" all while deceiving the public. I personally would not tent here and would tell my friends not to either.

Thank you Aiesha u are so sweet and patients and appreciate all your help ..

Aiesha is very nice and very helpful. I love the way she help me and I appreciate her.

Alisha was informative about the unit walked with me to show both units.

Aiesha was very professional and helpful with storage. 🥰

Aiesha

Aiesha is very nice and hee common courtesy was excellent ..... She help with fees!

Aiesha has exceptional customer service skills very friendly and relatable.

Aiesha amazing customer service.

Aiesha was Very Professional and Got Me Situated In A Timely Manner ...Definitely Would recommend!!!

Aiesha muy buena

Aiesha was very helpful, she gave us alot of information, and assisted us in all our needs. Thank you Aiesha!!

Aiesha. Really good good people found the best storage for me ...took her time out to check the best prices on the unit....last but not least she saved me some mmmmmooooonnnnnnaaaaayyyyy!!!!!!

Aiesha was great and help me get everything done. awsome customer service

Aiesha was very cordial and helpful regarding issues dealing with billing. Very great help.

Aiesha Very thorough and professional. Very pleasant. I give her 10 stars.

Aiesha has awesome customer service

Aiesha has been very helpful and kind today, She should me how to use the app to get in the gate and told me about insurance I need a storage until my house is done Thanks for the great customer service

Aiesha gave excellent service !

Aiesha This woman is wonderful and she’s a great help give her a raise

Aiesha is awesome she was very helpful she went out of her way to come to a whole another location to unlock my space and she is very appreciated. She need a raise

Aiesha es supwr amable, y muy excelente servicio.! Adoro su atención

Aiesha was real professional about her work and explaining the situation I was in and every questioned I asked she answered if your looking for a storage unit I would recommend you to check them out

Aiesha is a very good person and very knowledgeable about her job. It was a pleasure dealing with her. Thank you Aiesha

Aiesha do so good, she always helpful !

Aiesha was so kind and amazing customer service wonderful service. 🙂

Aiesha wonderful personality! Very helpful answered all my questions!!!

Aiesha she was so nice I will work with her again

Aiesha was very informative today I came in office to get to retrieve my code and she mentioned using the the Public Storage app to enter the gate....Thanks girl

Ms Aiesha is always nice and helpful!

I'm not renting at this location because there no climate control but experience great customer service and good communication THANKS AIESHA !

Aiesha was very detail with explaining everything so that I can understand what I was purchasing. She was very helpful and I really appreciate her. Thank for everything.

Aiesha Very friendly Informative And timely

Aiesha was helpful today I really needed a storage quickly.

Aiesha she a great person with a lovely personality and great asset to the job

Aiesha omg was Very Pleasant Understanding and Superb CUSTOMER SERVICE!!! THANK YOU SOOO MUCH FOR EVERYTHING

Aiesha was nice and helpful.....

Aiesha is amazing!!!

Aiesha was very professional and helpful you need more employees like her.

Ms. Aiesha is the property manager and she is absolutely wonderful!! A breath of fresh air!!! Finally someone who professional!!!

Great customer service. And and Ms. Aiesha was very pleasant. I couldn’t have asked for a better person to assist me with my situation. Keep up the Excellent work 🥰🥰🥰

Aiesha offers great customer service and makes storing at this location as easy as it should be!

I went to Public Storage today on 12090 Fondren Rd and when I tell you Ms. Aiesha was very helpful and knowledgeable on helping me. She walk me to my unit and offer me the insurance package. I love the service.

Aiesha- Great customer service, very nice person and gave us a great deal...

Aiesha was wonderful customer service representative love her attitude a very sweet young lady.

Aiesha is always friendly and provide great customer service.

Had intentions to rent, unfortunately rude employees changed our mind, will look elsewhere.

Aiesha was vary helpful person

Aiesha was great! Professional and very knowledgeable. I highly recommend this location she makes the process easy and seamless!

Aiesha made this stressful process easy and wonderful. She is professional and patient! Thanks Aiesha

Aiesha was fast and extremely sweet and help out best

Aiesha Great Service

Alesha was very helpful

Thanks for Aiesha to help me with my storage. She is very good customer service provider in helping me with my business in need. Thanks Aiesha.

Well attended to by Miss Aiesha, very happy with her assistance. Thanks Aiesha.

Aiesha, the property manager was amazing!!! Great customer service and very sweet.

I had an excellent experience it was truly a blessing meeting Aiesha. She really helped me today THANKS

Aiesha Marcus

Aiesha was very courteous and knowledgeable

Very professional nice friendly great customer service thank yu miss Aiesha and miss shioban..👍👍👍👍👍

Aiesha went above and beyond for my father and I. I'll definitely suggest people in the area to do business here. Thanks again Aiesha!!!!

Ms.Aiesha was very helpful very friendly and help me out a bunch! Thanks again!

It was si good the attention that Aiesha hace us when we go rental si thank You do much

Aiesha helped me resovle my issue with the lock I was having on my unit..... Thanks !

Came in to rent a 5x10 after talking to Aiesha she suggested that a 5x5 would be better instead! Thanks so much

Aiesha helped me with my unit great customer service !

Great service! Aiesha helped us finding the right unit for us, and at a great price! Would recommend!!

Great service! Ayesha was very helpful and help us get a storage unit in seconds at a great price.

Aiesha very friendly an nice

Aiesha was a very sweet person She helped me with logging in & showed me the way That you Aiesha

Was very helpful great customer service

Aiesha... was very nice.

AIESHA, was very profesional, friendly,and charming. In bussieness today, people only do barely enough. You have a treasure here, treasure her Cedrick Bias

Great service by Aiesha!

Aiesha was so courteous and helpful She took the time to explain my billing to me I had a few challenges in the past She changed my entire experience She's definitely experienced in her way of turning situations around for the better Positive Experience

Aiesha she tell us all the information

Ms. Aiesha was full of information and a pleasure to work with.

My experience was good with aiesha

Aiesha was very helpful courteous and patient with me. I'm very pleased with her service

Aiesha gave me great service was very helpful

Aiesha best customer service

Aiesha is the best

Aiesha was very good to me & service was very good and I appreciate everything she done and is very sweet.

Aisha was very helpful, down to earth and helped up find the right package for my family's needs.

Aiesha was awesome and did an excellent job of explaining everything about my new storage.

Very very good with helping ms aiesha 👍👍👍👍

I was greeted by Aiesha and she was GREAT. I explained my issue and she was able to fix it without any problems. I was Blessed to have a person to provide me with Ritz Carlton treatment, it was her 1st nature. During these times we all should treat one another this way. She expressed love through her actions. Thank you Aiesha 😇

Aiesha was very nice and helpful

Ms. Aiesha was extremely helpful and made me feel like my stuff is safe . Her Customer service was on point

Aiesha is very helpful her hospitality made me feel worry free. She. She was patient she walked me through the whole process and put a smile on my face Aisha has proved to me that she's very professional and a good candidate at Public Storage thank you and have a blessday

Aiesha has been very helpful, patient, informative, making me feel appreciated while I was waiting for her finishing with other customers

Gave me what I needed

They try to Break into my storage and broke my lock to get into.this is not the first time. The first time they gotten into my storage and took some of my things, that cannot be replaced and you have to have paper for your insurance company need sale paper for what you paid for it.when some people don't keep their paper. Iam very upset about everything.

Aiesha was very helpful, friendly and knowledgeable. Great customer service.

Aiesha gave me great customer service

Aisha she's good explain very well

Aiesha was such a huge help to me from the moment I walked in thank you so much for your help

I would recommend them to anyone great customer service Aiesha was a big help she took her time to show me the right storage very polite and friendly nice smile

Aiesha was wonderful doing a quick rental late this afternoon at your 12090 Fondren location. Space was clean and ready for our stuff to be moved in. Thank you for the wonderful service.

Aiesha, was very helpful and patient. Thank you for hiring her!

Trish she's good person for services

Aiesha

Aiesha help me , she provide great Service, I'm glad I'm a member of this Company.

Thank you to aiesha for and outstanding visit at public storage.....definitely great customer service I appreciate your help....

Came in to buy a lock and boxes and April helped me protect my items with packing paper

Nasty storage no climate control spiders, roaches, etc.

Very good customer service and professional Aisha thanks you was so helpfull

April was extremely nice and knowledgeable of the units.

Mrs. APRIL WAS SOOO PLEASANT AND HELPFUL!! It was no problem getting me into a nice storage building !!!

April was very helpful in showing me the units available and helped me get the storage that best fit my needs

Awesome customer service! April was very nice and helpful in getting everything done and ready for my move.

April did a great job she was very helpful

CeCe and the team was very courteous and made everything easy to move

Trish was very good

Aiesha was wonderful!! The service she provided was very detail and fast. She made sure I paid for the unit at a good price .

Dallely was such a nice bubbly person. Very good customer service!

Trish service was great with her personality.

Dee was very helpful throughout the entire process!!

Mrs. Dee was wonderful and knowledgeable. Happy experience

Dee was a good customer service rep, a very good people person, sympathetic and helped me on the spot

Trish She is beautiful and excelente person. Excelente service.

I like this place

Forgot to share on 01/19/2020, I rented out a storage space with Trish . Trish gave a warm embrace with her beautiful spirit. Keep her FOREVER!

Bad service and rude manager.....

Trish was really good , nice ,happy , and wonderful attitude.

Ms. Trish was a great joy and very professional, the moment you walk in the door, she will naturally make you smile. Beautiful spirit! Thanks so much for a wonderful experience!

Michelle was efficient fast and very friendly. I enjoyed every minute with her even if it was only twenty minutes ❤️❤️❤️

Rude worker's VERY RUDE!!!!!!

Michelle and Veronica were very helpful in helping my move from Alberqerq bery easy.

No major issues. Helping someone move.

I want to say thank you public storage for hiring such wonderful employees Don'Tresha and Michelle their service was great and i am a very satisfied as a customer

Since there has been a few new staff members going to this location has been a little bit easier. They are nice and very helpful, I also want to say that Michelle and Veronica are amazing.

They were very professional and helped me out with everything thank you Cece and Michelle !!!

Great customer service Trish and staff.

Michelle & Dontresha gave exceptional customer service during my visit to there store today thank you very much for all your help...

Good job

I would like to thank Miss Coroline Mubarak and Michele Y. For a outstanding job in renting me a storage space. Give these ladies a raise!🎉🎉🎉🎊🎊🎊

Michelle runs a great property! Keep up the great service!

Michelle AKA Tweety was so awesome! This was such an easy process! I was literally in and out in 15 minutes! I am so happy with this process & happy to do business here! Ask for Tweetie when you come here, shell def. Hook you up! 11/14/2019 -UPDATE I had to go back! This time Michelle Y serviced me! Easy and smooth sailing! She was awesome! Def reccomend this place! Grade-A customer service!

Great service everything was explained perfect I just got a place there with Michelle really nice girl te less than 30 min I was in and out with my lock key and password gate

Michelle was AWESOME

Everything went really well. Johnatan works fast.

Johnathan was really nice.

Jonathan was amazing to work with. He found me the exact space I need for my furniture and got me in and out with no problem !

Ms. Maria she is wonderful lady she very helpful I am glad I came here .

Marie did an excellent job with getting me situated with a storage unit. she’s a very smart and knows her job very well. Very pleased with her job performance.

Marie and Ali really helped my son and I with our storage unit! Great customer service.

Ms. April was very professional in assisting me with my rental. She was very patient in answering all my questions and explaining the various company policies. I would recommend my friends to Ms. April if they needed a storage space.

Ms. April was very receptive, smiles and listened to my questions about the specials that I was inquiring abt. She was interested in saving me money and still retain my business.

April was very helpful in helping with the phone special. Thanks April!

Ali was great in getting me my storage needs!

I appreciate the ladies at the facility. They were very patient, caring and they made sure we were pleased with the space. Customer service starts with a smile and they all smiled as soon as my husband and I walked through the doors. If we were to experience great customer service like we did today the world would be a better place.

Came in today just for a payment and ended up talking to Johnetta as if I had knew her for years! Great customer service keep it up!

Love PS employees lydia and nykole.

Marie is the best!

Great customer service

Awesome staff! Great place to rent

Johnetta was great!

I would very much like to thank the staff at Public Storage on 12090 Fondren St. for their helping me select the store space I needed. Thank you Ms. Marie she was very helpful in making sure I was served with professional and courteous attention.

Miss Maria great service great person help me out with everything I need

Marie was very kind and patient.

Love Public Storage. Greatstaff clean and safe locations

This place is infested with rats that will destroy your belongings, do not leave your stuff here!!

When i came into the store i was slightly down and had a lot on my mind. Not only was i professionally helped in getting my unit by ms. Marie, i was also uplifted. Her sweet humor and motherly attitude made it a memorable experience for me.

Jonathan did not hesitate to answer any of my questions he was quick to answer and gave a good response very polite and very generous

Absolutely the best customer service! Thoroughly enjoyed my experience!!

Very helpful and amazing service

Johnathan is great

Quinn Was exceptional she showed the unit that was perfect and also let me know that I didnt need to pay right now to save money! Awesome service!

Great service & explained e everything

Quinn gave me great service today

The service was impeccable very neat clean and friendly!!

Was very nice and quick

Good people!

Awsome service really good and clean units

This review is overdue, but Ms.Marie is the absolute best! I moved everything in on Halloween and it was raining pretty bad so I was so stressed, but Ms.Marie was there to greet me with a big smile had the best customer service I've ever encountered! If you were ever to meet her she's definitely a ray of sunshine! Thanks for making my experience here awesome on such a stressful day for me!

Omg Shout-out to Johnathan the manager I was in desperate need of a storage option after being kicked out of my sister's place sigh...but needless to say he helped me get things squared away. I have 5 kids and we we're able to find a unit to house everything! Will definitely recommend this location to others.

Johnathan and Shazia are AMAZING!!

Princess was very informative and polite , she helped me with all my needs . I was very pleased with my visit today.

Good

Princess does a great jod

Princess was great. Loved her. Wish they had more people like her.

The location is great. Princess was helpful and considerate. She did an outstanding job.

I had a great experience this morning with Ma.Marie the manager at the fondren location Houston Texas. She showed me my unit and walked me thy do. Really saved me time and money. Thanks

Johnathan was so awesome. He really took his time to get me the right space. He made everything so easy. Thanks

Thanks to Marie for her timely and helpful suggestions. Arjumand M., Houston TX

Fast easy. Good service.. No complains..

Princess and Cici... are GREAT... prices are affordable and customer services is EXCELLENT!!!!

Lydia did wonderful job

Lydia has great personality and customer service.

I have to say that Me. Marie and Lydia are very awesome people. Their customer service is 💯.

Lydia attended me well and greeted me with a smile

Great customer service and awesome crew especially Lydia

Mariw was just great

Jonathan was a great help

Johnathan did a wonderful job

They took good care of me thanks jacobie

Cailey was very helpful and attentive. The process for checking into my unit and having everything finalized went very smoothly.

Ms. Marie was wonderful and was really patient with me !

The employee at this business does a very good job explaining everything you need to know about the storage space. Detailing each size of unit, also times of operation. Also explaining all products that are sold at that business. The employee was very nice, decent, and patient with answering all my questions. Would use Public Storage again, and also refer my friends to use Public Storage also.

Customer service is very good.

Not a safe environment......

Thank you Ms. Marie for a wonderful customer service experience. The prices here are reasonable and less expensive than other storage providers.

Had a great customer experience. Marie was great

This place is amazing. Great customer services. It was a fast process. As you know moving is difficult. Marie was overall wonderful.

Good costumer service,jacobie

Jacobie was awesome, extremely knowledgeable, and very patient with me! I’m a storage virgin, but he helped me through every step of the process. We even had a few laughs in the process. The unit I settled on was spacious. I really appreciate the outstanding service all thanks to Jacobie....

I got great customer service from Josselin. Very helpful and patient.

Ms.marie is a very nice person she treated me well and it was very helpful

Great people working here

Great customer service and was very helpful I would recommend this location

Great customer service. Evan and Marie

Mrs. Marie was amazing she provided great customer service!

Great location 12090 fondren. Nice friendly polite associate. Marie was exceptional.

She is a nice lady and it was a good services

Marie was so welcoming and nice. She gave me a tour and showed me the space and was very thorough since I am new to Houston and the humidity. The price was right since it will be a short term rental.

Aerial is extremely professional and courteous. Great service!

Marie as the property manager was very helpful for the time that I was here, which was from 2016 to July 2018. The place is clean and efficient and things just work.

the best storage place on Fondren

Excellent service and very clean

Ms.Marie was awesome very professional will recommend to others

After going to another location... it wasn’t open...waiting for help. I decided to come down to this location. Ms. Marie was so helpful getting setup!!! No stress... and was able to get me a unit right in the front!!!! Great customer service!!!!

in the 9 months I had a unit here, my rates have gone up twice... yet no explanation or change in the property. No bad reflection on staff member Careena (if I was to give any higher stars, it would be for her) but I refuse to pay another pay height with no reason or justification!!!

It was a pleasure meeting Ms Marie.She was a blessing to me..

Marie was very helpful. I came in not sure what i needed; and she helped a confused person out.

Careena is a very good worker with customers, she know her job and make you feel.very welcome when you walk threw Public Storage door.

Overly priced ceiling in storage not up to par for now for 7 years

Aerial at this location #20905 was very professional and helpful. She went out of her way to make sure I was able to get my unit and at a very reasonable rate. I really appreciated my visit with her yesterday. We need more of “our” people like her in businesses! Thankyou Aerial!!!

Ms. Marie & Ms. Careen were God send these ladies are very remarkable, pleasant, and very helpful. I am so glad that there are still nice people in the world & Public Storage should be grateful that they are working for them

Marie was Is really good at her job!!

Marie offered Great Customer Service! I highly recommend this location.

Marie was very polite and quite informative.

Very friendly staff, and Marie and the knew lady was very helpful.

I only give 4 stars because no one and nothing is perfect, but Tierra a very new employee came really close. She was very professional and friendly. The manager is training her well and is a very kind woman.

Marie was great. Very helpful.

Everything went nice and smoothly.

Last minute rental but Moriz was very professional and helpful.

Buen servicio del servidor

Everything was good I got my unit on friday came back sunday someone else's lock was on my unit. They gave me another unit but still had to do everything all over again.

Thanks to Marie this location is still running. She stops whatever she is doing to assist and answer any questions you have. She keeps the grounds clean and is the only one who actually knows how things work there.

They have rats at this storage! Destructive rats! Dont store yoyr things there.

Mrs Marie was very helpful and had great customer service im glad I chose this public storage

Marie has excellent customer service!

Marie is awesome. Thank you for exceptional service.

The Mgr is very hard working she helps to solve the situations that arise on a day to day basis this company is blessed to have a person of her caliber working here I think that she deserves a a RaaISE

Great service

Maia provided EXEMPLARY customer service in that she went above and beyond her call of duty.

I had a very interesting time registering at this location Mrs Marie and Raymond( You guys Rock) There was a problem logging on to the ipad but it in the end it all worked out.

I had the best experience at this location. Ms. Marie took her time with to go over everything n very pleasant person. Thanks Ms. Marie. Gift

Maia was great!