Public Storage Self-Storage Units at 11555 Louetta Rd, Houston, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x10'Online only price$ 68/moSmall 5'x10'
$ 68/mo $85Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 82/moMedium 5'x15'
$ 82/mo $102Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $108Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 99/moParking 10'x20'
$ 99/mo $124Best Price Label
- Uncovered parking
10'x10'Online only price$ 103/moMedium 10'x10'
$ 103/mo $129Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x15'Online only price$ 105/moMedium 7.5'x15'
$ 105/mo $131Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 105/moMedium 5'x15'
$ 105/mo $132Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x15'Online only price$ 114/moMedium 7.5'x15'
$ 114/mo $143Best Price Label
- Outside unit
- Drive-up access
7.5'x15'Online only price$ 120/moMedium 7.5'x15'
$ 120/mo $149Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 136/moLarge 10'x15'
$ 136/mo $170Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x20'Online only price$ 143/moLarge 7.5'x20'
$ 143/mo $179Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 143/moLarge 10'x15'
$ 143/mo $179Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 145/moLarge 10'x20'
$ 145/mo $181Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 165/moLarge 10'x20'
$ 165/mo $207Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x24'Online only price$ 212/moLarge 10'x24'
$ 212/mo $265Best Price Label
- Inside unit
- 1st Floor
15'x30'Online only price$ 323/moLarge 15'x30'
$ 323/mo $404Best Price Label
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
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Houston Storage Units Near Highway 249, Grand Parkway
This Public Storage in Northwest Houston on Louetta Road just west of Tomball Parkway has a variety of cheap self storage units for any storage need.
Tired of those boxes taking up space in the garage? A 5x10 indoor storage unit is the perfect answer.
Living in nearby Kohrville, Louetta or Cypress and going through a remodel? A 10x20 unit or 10x30 outdoor storage unit provides more than enough space to store couches, appliances and more.
This location also offers climate-controlled storage units, as well as storage spaces for cars, trucks, RVs and boats, including some covered parking options.
With access from Highway 99, Beltway 8 and Highway 249, and just up the road from Lone Star College - University Park campus, this is a great location ready to tackle the storage needs of the northwest Houston community with affordable options.
This facility is open 7 days a week and a property manager lives on site.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 461)
Candi was great ! It was very clean and she was very helpful ! Highly recommend
Candi was so nice & helpful made everything quick & easy for me
Candi was very helpful and very courteous. 5 stars all around.
Candi is very kind and amazing every time I need help she try’s to find a solution
Candi and Gail gave great customer service
Candi and Gail was wonderful in helping me rent a third space with Public Storage. Property is always clean and well maintained well recommended
Candi was excellent showed up at close with an emergency issue. She stayed after hours to help and I can't say enough.Thank you
Candi was amazing today! She spoke thoroughly and efficiently and I enjoyed her signing me up for a storage.
Candi helped me get a storage and answered all my questions thank you for the help and for the amazing space.
Candi helped me check in and helped me with an IT problem with the texting system. The facility itself is spacious and the 10X10 is exactly what I needed for temporary storage!
Candi was great! I'm a returning customer. As always it was a pleasure dealing with her. Property is always kept up to expections. Will recommend
Candi &Cynthia are truly amazing and very helpful and professional. I walked in all over the place as you know moving can be very stressful. Both of the ladies were professional and extremely patient with me. Grateful to have crossed paths with such beautiful spirits.
Candi helped tremendously with an issue concerning my account. I have had contact with her twice and both times were a exceptional. Will recommend
Milla and Candi gave excellent service so helpful that's why we return. Excited about the new building and property is always clean
My storage payment for a 5x15 went up this month without notice to $137 will be taking my business elsewhere. Unbelievable. Found one same price closer to my house for $85 a month. Been here for multiple years has steadily gone up offering new storage units for less than what I pay not going to happen.
Candi .....the property is always clean....and she the best....
Candi keep the property cleaned and I always see her outside checking on everything will recommend
Candi was extremely helpful with my storage issues. I appreciate the help and the property well maintained
This is the best Public Storage I have ever used! Everyone is so nice, and they do regular property checks to ensure there are no problems. The gate is always working, and access is easy!
Candy is wonderful! I love this location. The property is so clean and well kept.
Candi was absolutely amazing with transferring me down to a smaller unit. Also the property is well taken care of and building 9 is great. Only thing I wish there was more of are the flat bed carts.
Me. Candi is amazing and very helpful. She is friendly and caring. I would definitely recommend public storage.
Mrs.Candi was super awesome and very helpful in my time of need
On May 17th, I came here about a reservation I made online prior to the date for my assigned storage unit and Ms. Candi greeted me as soon as I opened the door. She provided me with the best costumer service and even offer me a few tips/advice. Ms. Candi was awesome and a pleasure to have while i was needing assistance for Public Storage.
This Public Storage location is outstanding. The property manager, Candi, earns this location five stars for her costumer service! She is knowledgeable, patient and kind and that means everything in this cold world we live in today. Highly recommend this particular location!
Candy was awesome help me out and was multi tasking she is great
I called the storage unit to rent out a space because the app did not allow me to rent it out. Thankfully Mrs. Candi called me back like she said she would and helped me out despite having multiple customers she was currently helping set up spaces and apps set up. I would highly recommend going to this location and having Mrs. Candi help you set up everything for your storage rental.
Candi was very helpful and professional. I recommend this location.
Candi gave excellent help and brought e to the space and hot me APP setup
This is the worst experience we've ever had. The on-site Manager Candy constantly harass my family and I. She is rude, unprofessional. She complain if we stay at our unit that We Pay for longer than 45 minutes. She insist that my elderly mother was stealing and that's why we were there past 45 min. My mom is older so she move around slow. Please get a manager that actually care about her tenants!!!
Milla and Candi were great my process was good from reservation to rental
Thanks Candi!!!! You were so helpful. You made this experience worry and stress free! Thanks again.
Really appreciate Candi and her customer service. She takes great care of this location.
Candi is amazing! She's knowledgeable. She goes above and beyond in her customer service !!!! I would give her 8 stars if I could!!
Excellent customer experience, Ms. Candi is the definition of professional and outstanding work ethic. This company is blessed to have her as an employee. First impressions are everything when working in customer service. Ms. Candi goes above and beyond to ensure customers have a positive experience. Sincerely, A satisfied customer.
Candi is very helpful and pleasant this my second renting here. EXCELLENT SERVICE will recommend this location to anyone.
Ms.Candi was very polite and made sure to give detail by detail on how to use the stroage and the payment and insurance thanks for serving us today .
Candi was very nice and helpful the bldg is nice and beautiful. Everything looks so clean
Candi was very helpful when moving out, giving me info about. She very nice and respectful, and the property is always clean
The process from moving buildings has been a challenge in itself. Candi has been a great help with our moving needs providing top-notch customer service, achieving the highest customer satisfaction is her goal! Thank you!
Candi provided excellent service and very knowledgeable.
Candi was awesome! I was having a very stressful day and she talked to me and helped me and gave me all the information I needed for my storage unit. She was awesome! Will definitely always come back to this place for her.
The attendant was great! She was patient, kind, and courteous! The world needs more customer service like hers!
Mz Candi was the most patient kind and very helpful. She made sure I understood how to work the app. I will recommend this location to my family.
Candi provided excellent service, made the whole process very easy.
Love the service here! Candi was very professional and informative! Definitely will recommend this location to friends and family!
Amazing experience here at Private storage ! Ms. Candi was a huge huge help, with an amazing smile and even more amazing personality!!!! Great help fully recommend
Candi was very helpful in setting up my storage unit and very pleasant to talk too.
Candi, was a pleasure to work with.
I rent at another public storage but Candi took the time to set up my app so I don't have to drive to the store to pay my bill
Ms. Lacreasha was super helpful and kind. 10/10 experience. Yall need a storage unit? Talk to my girl Lacreasha!
Candi gave me good information, kind person and I recommend this location to everyone
Candi helped me solve my insurance issues with the storage unit. Also getting the storage unit was very easy and the property is well maintained. Candi is a tremendous help and it was great doing business with her.
Candi was a absolutely wonderful person. Thank you for great service
Candi is so helpful and professional. And storage facility is always clean and organized
Candi always give exceptional service. Excellent employee take great care of property.
Candi, was extremely helpful and informative. Great Service!
Candi (spellcheck) is amazing! Love love love how she gets back to you promptly and so informative and helpful!
fast and friendly service. clean facilities
Candi is always outside checking things out and keeping things cleaned. Great customer service
Mrs. Lolita was very helpful finding me the right the storage for a cheaper price than I was expecting. Great customer service.
Candi gave excelente help. Store at anoche locación and she help ne Witherspoon an issue
Candi is wonderful and provided exceptional customer service. She is reliable and always communicate and provide updates.
Candi is a great lady 😍 so blessed to have great customer service while we’re going through a situation ❤️ Thank you Ms. Candi ❤️❤️
Candi was awesome!!
I have had 2 different units at this facility. Candi has helped me with both units, she has walked the units with me and gave me advice on units and what fits my personal needs. Recently I had an account issue and she straightened it out right away. The property is always CLEAN, gates are always working properly.
Candi was very helpful to me
Candi was AMAZINGGGG I could tell she was questioning if I could truly store all of my things in such a small unit and she quickly helped me adjust my vision! I WOULD HAVE BEEN SOL
Candi very knowledgeable, friendly and helpful.
Thanks Candi for your awesome customer service!! Very kind and helpful.
Candi is always very helpful O feel my property is safe here. Anytime I take my vehicle and don't tell them I get a call to make sure I have it. Property is always clean and staff is wonderful
Miss Candi is awesome, she helps us and she was so nice and the property is amazing 👍🏻
Candi is great always able to help and property is also well maintained
MS.Candi Is a super great asset and a Blessing to your Public storage Co. I love her...very knowledgeable and went extra mile to help, her customer service omg I felt like I've known her forever and your facility climate control very very clean I'm very happy/satisfied thank you Ms Candi
Moving can be a stressful ordeal but our experience with Candi made the the move easy and less stressful. If your in the market for storage get a sweet experience with Candi.
Greetings This is a great location the property area is illuminated, clean and secure. The staff is excellent especially Candi, her customer service skills and professionalism of the business made me feel secure that this is where my items belonged. Thanks Candi for all you do. You Rock !!!
Candi was wonderful and very helpful! Glad to be here and very thankful for all her help!
Candi always help great customer service
This location is clean, the renting process is fast and simple and Ms. Candi in the office is a wonderful lady and extremely helpful.
Candi made my experience quick and easy. Very knowledgeable and left me with no questions to ask. She was professional and friendly. Her customer service is superior by far.
Candi is kind and helpful and property is also clean
Candi did a great job helping me with storage.
Candi was extremely helpful and a great personality.
They were so helpful and courteous, if I could give more than five stars I would.
Thx Candi for the great customer service and helping look for my storage god bless
Leigh Ann and Candi were very helpful and courteous. The made me fill comfortable throught the whole process😊
Excellent service, very clean property, first class relations and employees Candi was great!
Leigh Ann was very helpful and setup was extremely fast.
Candi is a wonderful person always helping and property is always clean
Candi was fantastic on The check out process. Was easy an easy process with no Hassle. Would recommend location
Candi is always out cleaning the facility and checking the units for safety when i see her. She is very sweet!
Candi service was really amazing and very helpful in all aspects of getting what I needed and was very nice!
I have been renting a space here since the beginning of the year and have had nothing but a pleasant experience. I did experience confusion on my first day of renting, but the customer service was excellent when I called and they were able to instantly clear up the issues I had with opening my storage space. On one occasion I did not lock my unit properly and they were courteous enough to call me to notify me to lock up my unit correctly.
It does store stuff
Leigh Ann was awsome and very patient!!
Leigh Ann helped me out with my online rental. She walked me step by step through the process. It was very easy!
Very helpful staff. Helped us figure out our needs and save money. 10/10
Great Service!!! Ms. Candy is the best at all she does for her customers ❤️
Candi is best been public storage sine 2015 and she has always has exceeded my expectations
Mrs Sandra is the best very helpful and friendly
Candie is a wonderful, very informative person. The facility is clean.
Great service. I lost my keys and Candi walked me through the process. Very easy, clean and safe location. 👍🏼
Leigh Ann was amazing! I had some issues regarding my account.Leigh Ann did some research and spoke with her District Manager and provided me with answers in a timely manner. Very professional.
Candi is very helpful with everything. The storage is very clean as well.
Ms. Candi is very professional, pleasant and knows her stuff! She is always very helpful, knowledgeable and takes care of any issue that may come up.
If not for Candi I would be lost she was big help with clearing a old unit and getting my new unit setup on my App. She took as much time with as needed to make sure everything was ok beautiful location
Candi was very helpful and made the process easy and quick. Would recommend and will use again.
Ms. CANDI was extremely professional It was definitely a pleasure.... she made my experience go smooth I do appreciate her effort and again her professionalism LOVE HER I would definitely recommend this place because of her!!!!
Candi was so helpful and property was very clean thank you so much
Candi & Leigh Ann were awesome!
My daughter has a unit here, so we decided to use this location. We met Candi inside of the office after having trouble accessing the gate code. I found out I was a week early, my mistake when choosing the date. She was so nice and helpful getting everything straightened out. Candi is a great employee, one that Public Storage should be proud of.
My storage was accidentally left open. They called me in Austin. My storage is in Houston. Called my daughter in Houston and she went over and purchase a lock and secured my personal belongings. AWESOME 👍! HOW MANY PLACES WILL DO THAT. HANDS UP!❤️😌
Leigh Ann was SO HELPFUL in my move in! I booked a unit that was too small and in one hour’s notice she got me switched to a larger unit just in time for my movers to arrive! Thanks for your kindness, Leigh Ann!
Had an issue regarding units at another location, but had to come here since it is close to my work. Candi went above and beyond calling and figuring out where and what I needed to do in order resolve. She couldn't handle the situation herself but I'm confident she would have done everything possible to take care of my situation. Great effort and very detailed conversation
Company makes it cheaper to reserve online. Which I started to do but then there was a glitch that would not process my card. Get home to try again and find out the price had increased. Found another storage company that didn't give me any hassle and was less expensive.
Nice place and secure
Great service. Very kind
For starters I was very upset about nothing working out for me. I couldn’t contact anyone, when I got there the keypad wasn’t working, etc…. I was very upset. I left about 4 voicemails that was not pleasant. Called customer service and they were HORRIBLE. Customer service couldn’t do anything to help me. The next day I went back there demanding my money back. Candy M. called someone over her which still didn’t give nothing. On behalf of the company Candi M. helped me with the keypad and came talk to me and my family. Her conversation was very refreshing which made me calm down. Thank goodness Public Storage has someone like Ms. Candi🙏🏾
The property manager was extremely helpful and easy to talk to. The facility is very clean.
BUYER BEWARE. Gross mold in controlled climate building during my 4.25 month rental; 11555 Louetta, unit #9202. Met multiple others with water damage while removing my damaged 10 x 10 belongings, Iuly 2021.. Public Storage, Orange Door insurance, and their 3rd party Sedgwick are not BBB accredited. RUN!! My damaged items were taken right back into the same bldg with mgr and district manager approval, by others who seemed them salvageable. Maybe it's equipment issues, maybe it's poor business practices, but hard loss for me and others. See Yelp review with photos. Insurance is apparently good for $250, before $100 deductible. Small claims court is necessary. RUN!
I have a good experience with public storage. I have suggested to family and friends. Who also have storages there.
Leigh Ann was great and walked us through everything. Easy & quick process!
The property manager I believe her name is Candi she is very pushy, I was just asking for prices on a unit ,but her delivery made me change my mind so I went to the mini storage down the road. Public storage need to better train their employees.
I completed an online reservation but needed to change my move in date. I called the location and spoke with manager Candi and she was extremely helpful. She explained what I needed to do in order to change move in date. Went into office to change move in date. Received exceptional customer service from Manger Candi.
Candi is the most service oriented person I've ever encountered when dealing the storage facilities. She is always so nice. During the construction phase of adding new units to the facility she gave me a slightly larger unit for no extra charge so that I would be able to pull my classic car in and out of the unit without any trouble. After the construction was finished and I needed to move to a smaller unit she helped me find a smaller unit located where I could easily maneuver my car safely in and out. One day I got caught in the rain and because I had removed the weather stripping on my car and was in the process of installing the new weather stripping when the rain hit. I was taking on water in the car! It was POURING and the water was coming in fast!!! I was rushing the car back to storage and called ahead in a panic. Candi opened the gate from inside so that I could drive straight in without stopping and let me park in a large, unused RV unit that was open but covered. She let me keep it there for a couple of hours until the rain passed because it takes some time to maneuver the car into my unit which would have just let in more water. Candi is the best!
CANDI IS AWESOME!! VERY KNOWLEDGEABLE AND A GREAT SPIRIT
Candi is always helpful and attentive. This is the cleanest storage I been to by far. I past 3 storages to get here. Will recommend friends and family
Candi with PS on Louetta was AGAIN exceptional in every way!! I am a return customer and its because of Candi I returned to rent another unit. Still as personal and helpful just as before! As she was driving the property and I was unloading she showed me easy remote access using the app on my phone. She knows her stuff!!! She takes pride in the property and it shows too! The new climate controlled unit is state of the art, spacious and COOL!! I would absolutely recommend this location to my family and all my friends. I was happy to return for a storage unit at this location because of Candi! You are the BEST! Thank you again Candi
Went into location to pay my bill and mention to Candi that I usually pay at another location and asked if the store was closed she said she didn't know. But told me about the App help me set it up and took her time with me until it was done we had to try several ways. Thanks Candi great employee
Candie is very helpful and the environment is clean and safe.
Mrs. Candi is amazing! She is always available and willing to help. The property stays immaculate and safe. Couldn’t be happy with this property!
Candi was very helpful with all the questions we asked about the area and the site location. Thank you for all that she did to help us.
I called 3 times to get more information and ask many questions pertaining to our storage unit. Candi was extremely helpful, knowledgeable, professional, and kind. She welcomed more questions and continued to reassure us. We are so happy that we were able to work through Candi for this rental.
Miss Candi is amazing always has a smile on her face and always ready to help with any situation I have. I've had my unit for a very long time and it's always a pleasure to see and work with Miss Candi.
Property 11555 Louetta Road,Houston Texas 77070 This message is from a very disgruntled customer regarding the customer service myself and family received from the facility manager Candi, who didn’t want to disclose her last name. She stared”we don’t have to stare our last name to anyone”. The first experience was pertaining to being at the facility past 9pm in which we were threatened that if this happens again , we would be evicted. Candi first called my wife then called myself stating these statements. The tone of voice and statements as “now you’ve read the policy since you didn’t answer the first time”. I let her know that this was unprofessional behavior and not tolerable and she hang up the phone. The second altercation was when I was not notified that the fee would increase by over $50. When I called for an explanation, again Candi was rude and stated”well it’s not my fault you wait to the last minute to do things”. I responded that I don’t appreciate the tone of voice and that what and when I respond to business is my prerogative. After more back and forth ignorance on her behalf , I advised her I will come in to the office and speak directly with her. Her response was “no one will be here”.I asked for the corporate manager information only to be given untruthful information. I have since left the facility but not after alerting anyone who reads this review. Even when checking out the faculty, Candi still is a poor representative of the company, does not take pride in the job and should not be in customer service. Simply one if the worse people and service I’ve ever received. I’m hoping I get a response from the company and am able to communicate my concerns.
The people in the office are very rude and talk to you like your trash . follow you around like ur a suspect. Very judgemental black people.
I went into this location today and Ms. Candi helped me. She was training two other ladies at the time, but she was still able to assist me while training the ladies. All three were very professional. Ms. Candi was very knowledgeable about the job. This location did not have to size storage that I needed, so Ms. Candi called another location for me and found me another unit. I thank her so much for that. I would highly recommend this location in the future.
I have been using this location since March 2021. Candi the office manager is extremely courteous and will go out of her way to accommodate your wishes. I highly recommend this location.
Excellent property! Very clean and staff is well organized. Candi the manager in the front office offered exceptional service and was very helpful. She explained their services and how to get an account setup.
Candi was extremely helpful & explained everything nicely, from the lock to the history of the buildings (we flooded in Harvey & wanted to know our stuff would be safe). She also went through the safety precautions Public Storage takes to safeguard our contents which I found to be most reassuring.
The representative in the office, Candy. Was very kind to me and extremely helpful. She made sure I understood everything about the paperwork and went beyond the Call of Duty.
Candi was extremely helpful and informative she took the tome to show us around and our new storage unit. She explained the terms of the rental agreement. She really made us feel informed and comfortable during this process. The units are clean, and safe we feel comfortable leaving out belongings here. Thank you candi.
Ms. Candi sets the bar high for customer service. It’s not often these days people do their job, much less go the extra mile to get everything down to a “T” and not make you feel bad about it,but Candi is most definitely an exception. I will never use another location again as long as she is here! Thank you Candi
Ms.Candi went above and beyond to help me and storage unit is not at her location
Candi - Was so welcoming and gave explicit information about all you need for the storage. She was nice despite me getting to her storage when she was suppose to go for lunch yet she help and that alone gave me confidence about getting the storage at her location. Friendly, warm and very educative. Thank you
Today June 5 Saturday was my move in date I was a little nervous but staff Candi made moving in so easy. Staff assist me with knowledge to the storage lock on the door. Five stars for customer service. Very well please with this location clean and peaceful experience.
Needed a storage unit on short notice and was able to quickly find one online and reserve it at this location. Almost immediately, Milla called and left me a voicemail explaining how to complete the rental online or come in and finish the paperwork. Once on site, Milla took us to our perspective unit and allowed us to see it before paying. Additionally, while completing the paper work information, Milla worked quickly to explain everything about the unit, hours, billing, and lock information. A great experience!
I have used this property twice now and wouldn't use anywhere else. Candi is great, helpful and a pleasure to work with! Their units are well kept and clean. A++
Candi has excellent customer service . The property is very nice and clean. I had a wonderful experience with this company. And I would recommend this company to anyone that needs a rental space
Candi is awesome! She helped me get my phone app set up! Really clean property with lots of security!! Thank you Candi!!!
The price was great and Candi gave us excellent customer service.
Ms.candi was very helpful her co worker cherame call her for help for PS app they got me to Sign up for the app. good job ladies. love the app.
Great experience from start to finish. Very professional and friendly.
Ms. Candy was a very nice and friendly person. She was also very helpful. I would recommend anyone in the area looking for a storage to see Candy.
Candi was conversational and friendly from start to finish! Genuinely a good retail experience. Thanks Candi & Public Storage.
Great price, clean facilities & AMAZING customer service. Candi was very knowledgeable & super helpful. I would recommend this location to others looking for a storage facility.
Very friendly staff candie was very helpful. I would highly recommend anybody to rent here
I was very well received when I arrived. My Public Storage representative, Candi, was very warm and lovely which makes stressful international moves a lot easier. The facility was clean and fresh upon arrival. Many thanks!
Candi is AMAZING!! She was extremely helpful and made our transaction so easy. She went above and beyond to provide the BEST customer service. We've only been in Texas for 10 months and our experience with Candi was by far the best customer service we have received here. Our 2 storage units are perfect. Thanks for all your help and knowledge Candi!!!
Candi offers great customer service. She is very helpful, very informative and easy to work with. I recommend everyone to come here. I also love the new storage building.
Very helpful and always have a good attitude
I had the most pleasant experience with a Public Storage employee. I believe her name was Candi. She was so professional that I was so grateful to have such a great customer service experience. Candi contacted me to verify my unit reservation which we discovered that her location was far away from my home. Candi took the time to find a public storage closer to my home and set up the reservation. I was so thankful she caught that and helped me with all I needed for my storage. Thank you very much again for helping!
Ms. Candi is a great helper. This public storage is the best one in the area. 5/5 stars. If your looking to move storage please go to this one.
I have rented 2 storage units from Candi at this location! She is an awesome and amazing lady with personality and exceptional customer service skills! She is very helpful, knowledgeable and the property is very well managed and clean! She is truly a valuable asset to the Public Storage Company! Great job Candi!!!!!
Candi was a great help. She helped guide me and explained things to me that other members never mentioned to me that I never knew. I would definitely recommend her and this location.
I want to thank Sam at location 25933. I was in a bind and needed a storage solution immediately. Sam was able to work things out and address my storage needs. We even worked through complicated fax items in 2021. Thanks again Sam for your patience and guidance throughout this experience.
Ms Candi helped me so much with the app!! Such a convenience!!!
The grounds are clean, the units are clean, the price is excellent. Very satisfied with my choice so far! Also, Ms. Candi is very hospital and has provided me with excellent service every step along the way.
This Public Storage was awesome . Easy set up and easy to add another storage unit. The office person Candi was on top of her job and kind and personal.
Very affordable and clean property. Candi was very knowledgeable with great customer service.
The service that received from Shamika and Candi was spectacular they went over and beyond to make me feel welcomed on my move in day. The building was super clean and I am just impressed with climate control storage building. I will most definitely refer people to that location.
Don't waste your time here. Chareese not sure if spelled right, but the point is her disgusting attitude is so unprofessional and after they broke into my family's storage they have put their own lock on the storage now why would they do that?! If it's always paid on time and valuables we're stollen! Can someone from higher management please get a look at the fishy stuff going on at this place.
Very helpful and friendly staff. Candi made sure all my questions were answered and there was no confusion. Great place to rent storage units! The property is very long and clean.
Candi was really helpful. I was in and out of setting up my storage in no time. Great property and great price. highly recommend from both customer service and pricing stand points.
Candi was super kind, helpful, and patient. She got me checked in and on my way without any fuss!
Candy is awesome! She was very professional, nice, friendly, and very helpful. Great customer service
Great prices, clean facilities and excellent customer service from Candi
Candi was very helpful !
Candi was extremely helpful; i changed to a larger unit with very little notification. She was great!
I recently needed storage for my belongings and I decided to go with this amazing Storage.It was one of the best decisions that I made, the customer service was excellent, the price was reasonable and affordable.Thank you Ms Candi you're the best. I highly recommend this storage and will do more business with them in the future if an opportunity arises.Keep up the great work.
Candy is Awesome! Great customer service. She really takes the time to make sure you’re taken care of. she creates a personal relationship with you and if anything is out of order she makes sure to give you a call. She’s sweet and talks to you like your family! Thank you for all you do Candy!!
Candi, Shamika, and Ashley were most awesome!! Unbelievable customer service!! They represent Public Storage as if they owned it!!
The property manager, Shamika, was very helpful. Excellent service. She went above an beyond assisting me in getting the correct unit.
Torres! She was amazing!! Helped me get my storage super fast!!
Great location. Clean facility. Candi is always helpful.
Aside from all the new construction, renting here has been great. The property manager (Candy), is probably the nicest property manager that I gave ever encountered in my 40 years of renting parking space, or storage space. High marks to her.
This is my first time renting a unit and Candi was extremely helpful and knowledgeable. She explained my options, discussed pricing and explained how the on-line reservations works during covid. I appreciate her attention to detail. Thanks Candi!..... Anne
Candy was a tremendous help giving guidance on documents needed to access a unit and she uploaded them for me to make the process smooth. She has great customer service skills! She is very polite and helpful. It is clear that Candy enjoys and takes pride in her work.
Staff (Candi) at this location was very professional & helpful in setting me up with a storage locker of the right size for my needs. She even tracked me down and returned my lock keys when I accidentally left them behind! Thank you Candi !!
Using this location was such a blessing. I was concerned that the size unit I needed would not be available on my move-in date but Candi kept checking in with me and found the size that I needed and more. Candi showed the true meaning of customer service by listening, caring and action. I will definitely recommend this location to anyone who has storage needs in this local area.
Excellent customer service!! I had a unit that it was kind of difficult for me to access due to construction going on and Miss Candi took care of it right away. She gave us a different unit that its bigger and more convenient to access with my big truck. She was even able to honor the same price!! I'm impressed with the customer service culture they promote at this place. I ended up renting another unit to fit more of my stuff... I definitely recommend this place and make sure you ask to see Candi... she is super nice!
Candi is great to work with, great customer service. Would highly recommend to anyone!!
CANDI ....GAVE Best service and professionalism
Well for one the hours are very inconvenient for everybody that works days or nights. And I don't see if you were moving how these hours would be beneficial to anybody at all. Not to mention that they're building new buildings in the back and it's just unfortunate that I pay 200 plus dollars a month to have Dustin dirt kicked into my storage unit and no letter of apology so things to ever great idea was to build units in the back and not cover up everybody else's unit now we need to clean up piles of dirt every time we go to your storage to drop something off for pick something up thanks Public Storage we really appreciate it....
Candi was wonderful and very helpful! Anytime I need a storage I will be back to this! Awesome customer service
Came to get bubble wrap and it was at a good price!
Torres was great and friendly
I have just recently remolded the office and the manager Torres (Ashley) Hall was really good and easy to work with and was a pleasure to work with and for , and I wish that I had more clients like her and her staff . Lucie was also a pleasure to work with and to work for .
Went in today and got a unit. Lucy was the BEST! Very informative, nice, and professional. Got me set-up quickly and efficiently. Good location, and nice units. Thank you Lucy :)
Torres has been a really good help with my transition with my move here to Houston with all the things I have going on with my health issue she eased all the stress with my move if your looking for a great place to store come check this young lady out and she will get you squared away.
Torres was very Sweet I was helping my brother move in and her vibe was awesome
Had so much going on today dealing with the move Torres was the right person to get me in and out smoothly
Torres HAD AN EXTRAORDINARY EXPERIENCE AT THIS PUBLIC STORAGE SHE WAS VERY HELPFUL AND EXTREMELY NICE THE TYPE OF GENUITY AND CUSTOMER SERVICE THAT WILL EASE THE STRESS FROM A STRESSFUL MOVE IN
The store manager Khris, was great and very welcoming. Felt the service was superb,I would recommend this place to anyone who ask for a great storage facility.
Excellent service, excellent property!
Torres has always been great to us since we have been with public storage for the last few years she has been at this location keep up the good work.
Torres Made my rental process smooth and fast!
Torres was great! Great customer service. Thank you.
Torres is a very good person she is so helpful for everything we need
Torres was a pleasure to work with. She helped us to find the perfect space for our RV she was kind and pleasant to work with While doing our RV transfer. Torres continues to be of great service and help. She does her best to give her customers what they need.
Torres was very friendly with me when I came in to make my payment she had me laughing the entire time while I she was processing my payment.
Rats. Major rat problems whit this unit. We had to decontaminate everything that we had stored here.
Torres in the front office was very helpful. I am currently moving houses and she showed me multiple units and answered all our questions. Also the restroom was clean.
Torres was a great Professional.
Torres was the best and I really appreciate her help today with everything.
The young lady working today was very helpful to me when I stop in to ask for directions to the public storage on Perry rd to make my mother's payment on her unit
Stopped in to make my payment as usual and had to thank Torres for helping getting our rent lowered.
I have been rental from public storage for some yrs I have always been please with the young lady Torres when I have come in to make payments she always finds way on how I can try to save money !
torrey was great always helpful she's Greatly Appreciated
Ms. Torres was really nice and very knowledgeable of her products.
Worse place ever. Stay away!!!! Dishonest!!!!
Sofi was very helpful, friendly and understood exactly the space I needed to store furniture and a vehicle. She arranged for storage quickly and without any problems. I was very pleased with the service, The unit was very clean and available immediately.
Torres great person ! Showed me around and help me with all the details I need ! Felt very welcome and comfortable with this location.
I was out doing some price comparison and Torres has bought me over will be back tomorrow to rent . This cheap rate you can’t beat it.
Torres was GREAT!!!!!!!!!!!!!!!!!!
Ms. Torres always shows professional service and courtesy... My experience at this location has always been top notch
Torres is amazing! She was very helpful and had an answer for every question I had. She made sure I got a good price and was very patient! Thank you so much!
Torres was very helpful when I came out to check for prices on some of their rental spaces. I like the fact that this storage company has on site property management and they have security Cameras as well I will be back by the end of the month to rent with public storage.
Torres was a really nice person she help me with everything i need.
Torres was extremely helpful when I came in to pay my storage fees. Super courteous and friendly as well, she even recommended a few places to eat.
I drop by to make a payment for my sister and the nice friendly young lady name Torres helped in assisting me with making a payment for my sister. I begin to tell here about my up coming move and how I had not started anything yet so her presentation for offering me merchandise I walked out with something that they call a storage pack . So if you are looking for a place to store your items I'm sure she would rock at helping people out with getting a unit.
Torres was a great help. Very helpful and courteous. Awesome!!
Torres did a wonderful job helping set up my account. She is awesome!
My experience with this storage was amazing! I was extremely stressed! Torres’s amazing personality and knowledge of the business made my day better!!!! I’d recommend to all of my friends and family!!!!
Torres I really like the friendliness at this location . and great you with a smile and are very helpful. Highly recommended.
Dropped by inquiring about a storage and was greeted with great customer service. Thank you Ms Torres
Torres Was wonderful, she showed me around and gave me some options! 100% recommended
Ms. Torres is always there and so friendly when I go to the property and pay
Torres was very knowledgeable in our visit and friendly enough to make me want to come back.
Torres was Awesome!!! I will be moving in a couple of months and I needed to get info on getting boxes for the move, she was extremely informative and helpful! I will definitely be coming to get my boxes from her specifically when I move!
Torrea was great to our family. The service we received was phenomenal!
Move-in went without a glitch. Personnel help was terrific - Torres. Appreciate the customer service.
My experience at this location was fantastic. Very fast and accurate service. Ms. Torres did a great job getting me setup and gave good details.
Easy quick move in
I was having trouble with my lock this morning and the sweet property manager Torres came out and showed me how to properly secure my unit . She was very Pleasant at the time of the rental also.
Great place - Lucy Myers helped us and we received excellent service - we have been there over a year and will rent again if needed Thank You
Lucy was an absolute doll!! So extremely helpful. Went above and beyond for us. Thank you Lucy 😁
Torres was phenomenal she help me out with a tough decision on storing with them , but needless to say it's been great so far if your looking for a great place to store your things come check Torres out!
This is our first time using public storage and it was simple and easy getting things started. Torres was knowledgeable of the facility and made it a great experience for my husband and I. It has been about 2 weeks since we moved in our storage unit and Torres gave us a courtesy call to see how things were going! She's such a delight to talk with and always has a smile in person and through the phone. Thank you for the exceptional customer service Torres!
Torres was awsome! Real quick and professional.
I came in today to make a payment on my account and the young man named Hamid was very helpful. I was having previous payment issues in the past and he was very patient and kind with me. I would recommend this store to anyone moving!
Perla was fantastic and provided such a pleasurable customer experience.
Unit been great
Fast easy move in great service
We have been using this storage facility for years and have always found them to be very professional and helpful. Torri especially has always been very courteous, and most helpful in administering our account!
Khris was very friendly and helpful!
Secure parking/storage. Good service. Reasonable prices
Alex was so helpful and patient with my mother and I through the reservation process. She was very knowledgeable and has great customer service skills. Thanks Alex!
Torres was great and helpful! Great experience!!
Torres was a class act! Professional & very helpful. Great experience overall!! I will continue to store my belongings here!
Torres was Amazing!! Thank you so much(:
Torres did a great job.
Torres was super awesome she was great with helping me protect my belongs .
Torres was amazing
Ms Torres was helpful and got me in and out the door in a timely manner!! Quick and easy storage leasing experience!
Came from out of town Torres was very helpful Should be a manager She knew all about the property very helpful Thanks so much!!
Torres was smooth, fast and friendly!
Torres is amazing! Friendly, helpful and a great value. If you are looking for storage solution, this is the place to come.
Torres was awesome, great customer service!!
Torres was great. Had an issue with account and she fixed it immediately with a smile
Torres was excellent with getting me setup with the proper Storage needed!
Torres is very helpful when I stop by to make my payments
Torres is always friendly and helpful!
OK I really enjoyed the service that I got today I saved me a bunch of money and I didn't switch to geico lol they were very formative of my choices and I do believe Sandy &Torres saved me on a vacate. So I'm still locked in for a Little while longer.
Torres and Sandy did an excellent job. I’m happy to be renting with Public Storage.
Torres and Sandy were great! They were very helpful and friendly! Happy to be storing our stuff with them!
Nice polite and curtious
Was the best service I recived in a long time. Thank you. Terrica. Deff come agian
Torres was great helping me reduce my rate on an existing unit. She is why I use Public Storage as her customer service is great
Ms. Torres was an absolute delight! It's my first time ever renting a storage unit and she helped walk me through the whole process. She was very helpful and made the time pass quickly. Great customer service! Good prices too.
I had a nice experience with setting up my unit. Thanks to Torres for getting us squared away.
Torres is great!
Friendly employees and secure site for storage. Thanks Torres for your help today.
Torres is always so helpful to my grandmother and I I’m sure glad we chose to store Our things at this location.
Torres this team over here is great. Very helpful and super friendly. She was here with her Managers and she didn’t miss a beat. I’ll be using there storage for as long as needed.
This place is great! I was there for 6+ months and experienced A+ customer service. Torres is the best!!!
Easy process getting set up with a unit, easy process of moving out once I didn't need it anymore. I couldn't beat the price and never had any issues. Torres was a great help!
Torres and JaTaylor rocked it out today for me with my parking spot while it Was raining these two ladies really are the best
They're cheating people out of money. If you pay your rent, then move out, they keep your money with no pro rate, they rent that same unit out to someone else, doubling their profit. pay your $1 for first month, then move out by month's end.
Ms Torres made our reservation and move-in experience easy and convenient. We were happy to find a clean , safe place to store our travel trailer close to home -- and at a very reasonable price. Thanks for a great experience!
MS TORRES WAS VERY NICE AND HELPFUL SHE IS A GOOD EXAMPLE FOR YOUR COMPANY .WE NEED MORE PEOPLE LIKE HER IN THE BUSINESS WORLD. SHE FANTASTIC AT HER JOB .
Always a pretty smile and happy to help! Would always suggest to anyone
Fast service , excellent Representative Miss Torres was a great help , Checked in and got settled with the right storage unit within a few minutes . Thank You and I would recommend this location to anyone
It was and pleasure coming in to get packaging supply's from Ms Torres she gave me good pricing on boxes and explained to me the reason to why I needed to get their boxes versed the boxes I was going to get from my job. SO IF YOU'RE LOOKING for packing supplies come here.
Awesome. Great service with a happy disposition!
Ms.Torres is a great person and VERY HELPFUL while trying to figure out if I am in need of a storage unit. Thank you for your assistance :)
Torres was very helpful with the setup process. It was a smooth transaction and we got set and ready to move in without a hitch.
Torres is a very sweet young lady that has to have great patience to deal with this heat she offer great customer service as I process my payment today.
Torres was phenomenal she was very knowledgeable on what it was that I needed to store my things choose this location if you want to be treated with great customer service
Great Service ! Torres was quick and very knowledgeable!
Access to doors was broke was not able to get in unit
Quick and easy registration and set-up to store with them. Torrez had multiple people needing to check-in and ask questions; she handled all of us politely and quickly. Torrez was able to help suggest the appropriate size storage and how to efficiently pack to maximize use of the space.
Torrez was extremely helpful. I've never had a storage unit before so this was my first experience. It was very easy, definitely recommend this place.
Torres was so helpful with our move in today and she was very nice to me and my family
TORREZ IS MY GIRL COME CHECK HER OUT! GREAT SERVICE!
Torres was so awesome with every step with my rental rent here she is great
Alicia was so helpful. Thank you!!
I don't rent at this location but I stopped but I stopped at this location to update my contact information. Torres was so helpful with helping me update my contact information. An she also offered me a peace of merchandise that I needed for my unit. I wish I would have rented here but my unit is on the other side of town. When I decide to down size I will definitely be storing over here.
The entry process was very easy, and Torres was very kind. Thank yall!
Stopped by to get a few items and this sweet young lady named Torres was awesome
I was in the area trying to find a location to make my payment And found this small clean well kept location Here on Louetta. This sweet property manager Torres was doing some spring cleaning And came right up to assist me with my payment . Torres also assist me with updating my address info So that I could receive my mail again since I have moved .
Working with Torres was an easy experience because she walked me through what Public Storage was all about. Moving was stressful as well as dealing with movers. Torres was my cheerleader for the day. I have been in contact with her about about my future payments and she was very helpful with that too. Less stress with Public Storage!!! Elaine
Torres was very helpful!
Torres- awesome job helping me get organized and ready for for my move! Not only was she helpful but she was very friendly.
Tabatha was Great!!!!!!!!!
Tabatha(pretty eyes) is a feather in your cap as an employee! She was polite and very helpful on the phone as well as in the office. She explained in detail the legality of the contract. I will reach out to her if I need help this week. Public Storage trains well.
Torres was very helpful get everything set up.
After looking at 2 other storage locations I decided to go with this location. Ashley was very helpful and answered all of my questions and concerns. She was very helpful with everything. Thank you Ashley you are a very sweet lady. May God continue to bless you.
Ashley Torres was so nice w/ good Customer Service when I was asking questions, due to I'm moving to Houston's vicinity. If we had a lot of ppl like her, how happy life will be. Thanks Ashley👍
Ms.Torres was very helpful when I stopped by this location to make my payment , I really like this young lady she gave me good customer service with me trying to see if I wanted to change storage units
Torres is a very sweet lady and very helpful everytime I go to make a payment .
Torres is so sweet and helpful when i come in to make payments. She has such wonderful customer service.
This is definitely one of the better locations. Their customer service skills are excellent, Torres is always so helpful when I come in to make a payment.
Torres is the most awesome in customer service for your facility. Thank you for your help!!
Torres help me with my move in to the storage and it was easy and quick, thanks for the help
Torres was very friendly and helpfull when i came in to Pay on a storage.
I go in to pay my mothers storage and Torres is always helpful with processing our payment.
Each time I come in to make my payment at the public storage Miss Torres always greets me with a smile and helps me with anything that I'm not sure of. it's a nice place to visit I look forward to seeing this lady at least once a month to make my payments here keep up the good work
Torres was very helpful with my.family and our last minute rental she rocks
Torres was amazing. She went above and beyond putting the customer first. She had a rush of perspective tenants at once. She worked with all of us and we all left happy.
Good customer service
I have been a customer of this facility prior to the take over by Public Storage. Although my experience have been mostly positive, Sunday, Aug. 13,2017 I had an exceptional experience. On this day I met the manager Torres. Torres is by far in my opinion the best manager I have encountered at this location. Torres is very personable, and I could tell by our interaction that she loves her job and cares about her tenants. I sincerely hope that Torres remains at this location for as long as I remain a tenant. Good job Torres!
This is Cyndi Cote this is the second time that I have stopped at this public storage to pay my rent for the month and the young lady inside is amazing her last name is Torres Torres and she is just amazing she is always so pleasant so helpful I will continue to come here to pay it every time until I'm fortunate enough to not need storage anymore and move into another home thank you bye bye have a blessed day
Torres is amazing! Came in and she had a bright welcoming smile. Very nice to talk to and very helpful through the whole process. I encourage y'all to come check this place out and make sure to ask for Torres!
Torres was very helpful and made it very easy to rent a storage unit. The process went by very fast. She has a great personality and she is very easy to talk too. I encourage y'all to rent a storage here!
TORRES" was incredibly helpful today. Thanks!
Tried to rent a truck. No one available on site and this is during normal business hours.
Torres was extremely helpful while assisting me in selecting the right storage space at Public Storage. Her customer service was excellent. She stayed 30 minutes after closing time to help me make the right decision. It was a very clean facility. Recommended! Thanks Torres!!
Todd was the most wonderful person to help me at public storage! I had a family emergency and suddenly needed to move most of a house worth of things into storage. I had never rented a storage unit before and Todd answered all of my questions and made sure I had just enough space and all the protection I needed to feel my items were safe! He is a wonderful member of your staff and I hope he gets the recognition he deserves for going above and beyond!
Todd is fabulous! This place is always clean & bug free! Been storing here for 2.5 years plus! Highly recommend!
Every time I go into this office the manager todd helps me with whatever I need, great attitude.
Every time I go into the office, the manager Todd is always there with I big smile and positive attitude, I would recommend this property to anyone in need of storage
Just stopped in to get some boxes and the property manager Todd was so wonderful and professional, if I ever need to get a storage unit I will definitely come back
Todd is super professional and made everything so easy! He is awesome!
Christina customer service is so great I love her you don't have enough star's to give her I give her 100 star's great job Mrs.Christina
Fast, easy, and friendly. We looked all around town at at least a dozen units and this one ended up being the closets, cleanest and best for the price. It's a relief to finally find a place.
Candi is the bomb dot com.
Miss Candi was so helpful and understanding.
We rented a climate controlled unit yesterday at this location. We were very pleased with the information that Candi provided to us. She was very thorough and ensured we understood all the different aspects of renting from Public Storage. She even explained ways that we could keep our furniture and other valuables protected. We left there having all of our questions answered and feeling our possessions would be in good care. Thanks, Candi, for all the information...you are awesome!
Great experience with Candi! She was very knowledgeable and provided advice for storing and moving.
Candi was great and I will love being here for the time being. She was very helpful and personable!!
In a time of need, Candi was there and made the experience with finding a storage easy and fast. She was caring and understanding. A great listener to what our needs were.
Candi was extremely friendly and very helpful in getting the paperwork done and explaining how everything works including using the gate code and how to lock/unlock the unit. She made the process stress free!
Candi is so helpful, knowledgeable and out going and will go above and beyond to help and answer any questions you might have. The lot is always clean and never clustered or crowded, easy in, easy out. I recommend this place to anyone who doesn't want a hassle storing or moving.
I just love Candi, she is so nice and is always helpful.
Candi was so helpful!
The attention fron Candi is excellent. Very helpfull. Nice place with excellent service.
Candi was very helpful and informative!
Candi always is friendly and helpful. The service is exceptional. If there is an issue she will call me at home. I'm very pleased.
Candi was prefect
Candi has phenomenal customer service. Addressed all of my concerns and made sure that I got exactly what I needed. Great place.
Candi has been a great help in every way.
Candi runs a tight ship. I appreciate the clean, safe property she provides.
Candi was very helpful,kind and a joy to do business with . Have use PS for the past 10 years .highly recommend this storage unit .Thanks Candi!
Candi was excellent, very knowledgable and friendly, will def recommend!
Candi was extremely helpful and explained everything well. She was friendly and knowledgeable of all things storage! Will recommend to friends and family.
nallely& candi are great with good customer service and i am a return customer
No problems renting a space
Great experience A++++ customer service! Tim and Candi took the time and questioned all that I had to store, and from that help me pick out the right size unit. DEFINITELY recommend them.
Great customer service at this location. Employees were smart,courteous,professional and very impressive.
Best Choice! Excellent Customer Service and facility. I shopped around at other storages and found this location to be the best from the start! Made my reservation online and was called almost immediately by the site manager Candi to confirm the details and set a time so she would be free to assist me, the grounds seem to be maintained and the storage itself clean. Upon arrival, Candi was there in the office on time and was so pleasant and helpful. Very happy with choosing this Public Storage!
I became a Public Storage client by default, I was a client with Morning Star who sold this facility to Public Storage. I have not changed my unit size since I have been there and I have seen my rate increase and increase and increase. I pay my monthly bill on time with the exception of 1 month and I paid on the 3rd of the month and of course a late fee was assessed. I have compared the price per square foot and I am paying nearly double what other competitors in the general area are charging. I will be moving to another facility. I just received another 10.00 increase and was never notified of this. Cube Smart looks far more cost effective for the same square footage I can knock over 50.00 off of my monthly bill.
Ms. Candi was awesome! I actually have storage at a different location and only stopped to pay my bill. She corrected misinformation I had been given and told me how to negotiate the internet. She is definitely a keeper! She was also very courteous and professional! She was very knowledgeable about the company. She restored my faith in the public storage company. Please keep her around. I may need her in the future. Also the office was very clean!
Candi was so helpful in getting me the perfect parking spot for my camper trailer!
Candi is very welcoming and will help you figure out what you need. She explains everything and makes suggestions to make it the best storage experience. She is thorough, helpful and friendly! Storage with a smile! Thanks!!
Candi was kind, helpful and made me feel right at home when helping me select my storage unit. She did an outstanding job.
Ms. Candi really help me out in good business if u need a place to go to this is the place to go
On Easter, I was in a bind. Candi was efficient and kind and quick! Thank you Public Storage for having Candi on hand!
Excellent and friendly staff with a good customer service. The environment and service made me feel very comfortable storing my belongings at your location.
I visited this public storage property and the on site manager was phenomenal. As the customer she had build an productive relationship that won my loyalty. She listen attentively and showed creativity by informing me on what size storage unit I would need. I realize that I will not need the storage unit until mid or end of May and at that time I will definitely return to Ms. Candi"s location.
Candi at Public Storage made finding a storage unit fast and easy. She was very kind, helpful, and made great a recommendation for the right storage unit for me. She also helped me pick out the right items I needed to pack my belongings appropriately. I was very satisfied with my visit, and as a plus, she continued to be helpful throughout my move.
Candi was very helpful and easy to work with. The location suits our needs perfectly.
Candi gave 5 star service! Thanks!!
Candi was very helpful, the facility is clean, well kept, security key code required for entry and exit which is good, Just got the unit yesterday and loaded some things there today everything worked as described, the online portion was also easy regarding viewing my account.
I've never had better experiences at a storage facility than I have at this location, from start to finish. I no longer require a storage unit and I rarely leave reviews, but this location deserves it! Candi, the property manager, is the best! This property is always clean and very well monitored. Because of my storage needs, I was required to spend a lot of time on the property. I always saw Candi or another employee walking the grounds, stopping to pick up a piece of trash, checking doors, sweeping floors... I've had them check on me in several occasions or even call to make sure I was ok in my unit because they saw a vehicle they didn't recognize near my unit (I've had friends helping me with my unit). The staff has bent over backwards to help with anything I've ever needed; truly above and beyond the call of duty. Candi is always smiling, sweet, friendly, and in good humor; all while maintaining her professionalism. This lady really knows her stuff! She made moving in and out of my unit easy and seamless. I never had a problem, here, and I would definitely use this facility in the future, if need be. I've recommended this place to friends in the past and will continue to do so, in the future. Thank you, Candi! As a business owner, I know how hard it is to come by such amazing employees.... There's no way they could be paying you enough for having to put up with me... I'd definitely give you a raise! Lol!
Candi provided me with understanding, attention, and great service.
Candi made my experience with finding a storage unit easy,fast and painless. thank you so much you're the best.
Candi was a excellent in helping me with getting a storage unit and the experience I had was great....
It was so cool. We got a big storage space a couple of months ago to have a space where I can keep all my bills rc air planes.
Candi was amazing! extremely nice and wonderful. im glad I was able to find a manager to be such a people person. 5 stars is not enough
Definitely made moving easier. Would use them again even if they weren't the closest. Candi was both personable and professional. Felt comfortable, like my property stored was being cared for. Would recommend you to friends. Thanks.
Boom! Candi is awesome!!!
Candi was absolutely phenomenal. I actually came in late and she went above and beyond to accommodate me. the property was immaculate from the office to the unit. I will definitely recommend this particular property to family and friends.
I am so pleased and was treated with so much respect. The young lady Rachel was awesome.
Candi welcomed me to Houston with a great customer service attitude. Her willingness to accommodate my mediocre trailer driving skills and place me in a spot that I felt comfortable with parking reinforced my decision to go with Public Storage. Clean and friendly facility.
Great experience! Candi, the office manager, provided fast and excellent customer services. The price is best in town and with great service.
Candi was amazing & professional! Excellent customer service. Super clean property. Highly recommend!
The manager, Candi was great. She answered all of my questions and really took care of me while I was there. She brought me to the cleaned unit for an inspection, so I could verify the size, condition, and location to make it easier when we delivered the items to the unit four storage. She did a fantastic job and we had a good time with her positive attitude.
Candi was great! She was very professional and nice.
The property was nice and clean. The property manager Candi was very pleasant and made me feel safe and comfortable leaving my belongings at the facility. I recommend this company to anyone
I love the place it was wonderful, it was so well kept.Ms. Candi was so nice took out time to answer all my question and talked so highly about the public storage. The insides were so clean . She was such a nice and friendly person had me really laughing. I was having such a bad day, but after leaving visit and talking with her; I left with a smile on my face Thanks. Ms.Candi
Candi was fantastic and a ton of help! Candi went above and beyond to make sure we got the proper size storage unit as well as all the extras we would need for our move. She made getting the storage unit simple and easy.
I recently needed help and Karen was attentive to what I needed and helped me right away. She made sure that all of my questions and concerns were answered and met. I will continue to do business with Public Storage Karen's customer service skills were professional and courteous!
Answer to our prayers. Candi was very nice and accommodating
Nice person candi helped for the right unit for our stuff
so upset with public storage . If you miss a payment they would just put a lock on your storage so you can pay . Instead of putting a lock on they drilled out the lock I bought from them then expect me to buy another one . What a scam will be leaving very soon .
I received a great service very fast and very friendly i recommend this location
I met with Chelsea and my experience was outstanding. She showed me around the facility and helped me pick out the perfect storage space. I would recommend this location to everyone and make sure you ask for Chelsea!!
Chelsea was super helpful! Quick and easy sign up. Thanks again, Chelsea!
Folks that work here are helpful. Seems like lots of trouble with theft from this storage facility. Police contacted me about stolen trailers and someone stole my license plate. I guess that's what you get in these type facilities. Not blaming staff, just be careful what you store there.
I want to say that my experience at this Public Storage was great!! They really took care of me and my storage needs. Thank you for all your help! :-)
I recieved friendly and outstanding customer service from chelsea. Property and office was clean and neat. I am in town from Atlanta and only needed to pay my bill and she made it quick and simple. I am so proud to be a public storage customer. I will reccommend to friends and family.
I called today and spoke with chelsea. I needed to find out how to pay my account online. She was very helpful and prompted me through the whole process. The customer service was amazing and would recommend public storage to friends and family.
Had to write this review what a wonderful n professional lady nicole is @ this location!!!I recommend any an everyone in the area to stop by an see what this lady have to offer!!pleased an satisfied with all that I received....
Writing to let anyone thatz looking are need supplys to stop by this location Nicole n Vince was so helpful.Vince rented me my space he was great!Nicole rock she took the time to take me out an show me how to properly lock my unit..Sandra Gaines
The facility is very clean and orderly. The manager on duty was very friendly, knowledgeable, helpful and energetic. She listened carefully to our objectives, and showed us how Public Storage could help us achieve them.
Really liked this particular store..the store was nice and organized as well as the customer service...the young lady was very friendly and very helpful in assisting me with the best storage and price for my budget..