Public Storage Self-Storage Units at 1408 N State Highway 161, Grand Prairie, TX
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 45/moSmall 5'x5'
$ 45/mo $60Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 64/moSmall 5'x10'
$ 64/mo $85Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $89Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 90/moMedium 10'x10'
$ 90/mo $120Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $158Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 123/moLarge 10'x20'
$ 123/mo $164Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 161/moLarge 10'x30'
$ 161/mo $214Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Grand Prairie
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Grand Prairie Storage Units at I-30 and President George Bush Turnpike
Storage units in Grand Prairie are located at the junction of I-30 and President George Bush Turnpike. Indoor storage units and outdoor units with drive-up access are on-site in a range of sizes providing cheap storage options near Six Flags Over Texas.
Dwight D. Eisenhower Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Lone Star and Waggoner parks. Behind the athletic equipment, fishing tackle, kites and pool noodles store your holiday decor, luggage and off-season clothing.
Quail Ridge or Sugar Creek residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and kitchen extras. It's a great way to keep common areas uncluttered.
An outdoor 10x15 storage unit is ideal for stowing canoes, kayaks and standup paddleboards. Drive-up access makes it possible for loading and unloading for more frequent paddling trips to Mountain Creek Lake. Camping and fishing gear can get packed in along with your oars and paddles.
Homeowners around Grand Prairie High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit or seven-plus rooms in a 10x30 storage unit. Either of these large storage rentals will hold the contents of your home if you are newcomers to Grand Prairie and still house hunting.
Grand Prairie Public Storage has options to fit a variety of storage needs.
At this Grand Prairie Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 314)
Never a response from property management. Dirty and mice in unit.
It was a fast and helpful place the gentleman was helpful and quick to make sure 👌 you got what you needed PS Robert was very informative and helpful 👍
Very nice storage complex, went in for to ask about information about this place and was met by a very happy Caucasian young man who eagerly helped me and quickily helped me acquire my storage unit. Looks like there are some good employees because it is always well maintained and up to date. Gonna keep storing items here until I die. Thank you my friendly neighborhood storage unit 🪨
Beware!!! I had 10x10 storage for close to 2 years and just last month found out management sold all my stuff by accident. I had lots of stuff in there including many vintage bicycles. A month goes by I can't even get a settlement of my loss. They are dragging this situation. They made the mistake not me. They offer very little $$$ to what I had in value around $2000 for my collection of bikes. Then they told me to come back cause my stuff was some what there. Very upset for the loss of my collection. There was stuff in there that was not mine. Mattress box spring and 3 backpack of clothes.
I am very pleased with the storage space, and will be moving in more soon. I am appreciative of the new locking mechanism for the storage unit. Very compact and effective.
You can never get a hold of the management. I had to pay two months while the unit was locked from me. I called corporate to ask for a refund or reimbursement till this day. I have not hear back from them. These will be my last month at these location.
Property was pretty clean and in convenient location. Customer service was very attentive regarding my reservation and was able to move in with no issues.
I had an appt to get a new lock at 12pm today! Drove over 45 mins to get here and no one is here and no one will answer the phone! Do not use this location! and I agree with the review below, do not use this facility unless you are certain that you will never a person to be there to help you or speak with someone on the phone from this location for assistance. No one is ever there!
Absolutely horrible customer service. They never returned numerous phone calls, emails and voicemails. The so called property manager is a rude example of unprofessionalism & needs to be fired immediately. Don't recommend ANY public storage. Still was never refunded on a storage I NEVER could get access to as I was sent the wrong access code in an email. I never leave reviews so this shows how much this was warranted. ZERO STARS
I rented an air conditioned unit from here which meant that I needed to a gate code and a door code. I only was sent a gate code with no idea that I needed another code. So, I went back the next day hoping that I could speak to someone but realized that the office is locked and no one was there. I ended up calling the office multiple times and left a voicemail. I found an option that would send you the codes but, it didn't work. The next day I made more calls and still could not speak to an actual person. This is when I realized that if I wanted to speak to someone I'd have to say that I wanted to rent a new unit and not that I needed help. This cycle continued for an entire week of me calling and speaking to customer service who had no idea how to help me. Their solution was for me to leave a voicemail for the property manager. I have left multiple voicemails from the location's line and a voicemail for a direct number. As of writing this (a week later) I have yet to get a call back from any of my messages. I can say with 100% certainty that if you are sure that you will never need assistance or to speak with anyone this is a great place to rent from. If you do end up having problems however, I recommend moving your things to a different facility.
The past couple times I have been to my unit I've noticed two girls cleaning and working at the property. WOW is it looking better. Keep up the good work!
I had an issue with my rented unit the management was extremely professional and handled my issue quickly and I'm very thankful for their action.
Amazing customer service! AD, the property manager always goes above and beyond. I appreciate him and his concern for the care and protection of my stuff! I definitely recommend this spot. Waverly T
You can change the time i can get inside 9:30 am closed at 6:00pm. That not what our contract said it's from 6:00am until 9:00pm not a text message or anything informing me hours have changed i have to wait 5 more minutes to get in now you are on my time people work those hours your open and closed when we get off work
This facility is a dump and I would not suggest anyone store their things there unless they're your ex wife stuff
The manager is never here or answers the phone(Faith). I have told them several times about the rats. Not even to pay rent can you get someone then they want to cut your locks and make you pay another 20 and the customer service is no help. I will be moving out of here soon! Now that they have changed to KIOSK it’s only going to get worse! This location is poor!
I wasn't expecting the polite service i received today at the location in Grand Prairie off 161 and 30. The young lady this morning was friendly, knowledgeable, and helpful! She's has great guest service!!
Hannah is very helpful and very friendly.
Cassidy was awseome.!!!!!! Went above and beyond for everything i needed and i now will be staying with public storage a little longer!!!! Thanks cassidy!!! :)
So glad I went in when Cassidy was there, Super helpful and nice !
Rented from here for a while I didn’t have a place to put my stuff while figuring out my living situation, the prices were very affordable, my stuff was always in great condition, and the staff has always been very kind to me from a start , especially Clara . If I ever need a storage room again I will come back and defenitly recommend !!
Thank you so much to Clara was very great with attending all my questions had a overall excellent experience with this facility
Casidy was amazing in helping me get a storage unit at such short notice. She is definitely someone i can look forward to any future help. She was certious answered all my questions and even helpful in heling me buy the supplies i needed to secure my belongings for tye move to my storage. Thank you so much casidy. Your amazing!!!!
The lady in the office was very helpful and informative, will definitely recommend this storage facility
I have a unit at this storage facility and I like the people who run it. They are very nice and friendly and they work with me.
Cassidy was extremely helpful. Makes you feel welcome.
Cassidy and Clara were great and answered all my questions.
Cassidy and Clara were extremely helpful. I appreciate their honesty throughout the entire process.
K fechas son las subastas x favor
Nice Nice .One of the best STORAGE UNITS I HAVE EVER USED .I RECOMEND THEM TO ANYONE .
Great customer service. Clara is very nice and she helped me find the right size unit.
They are infested with rats. They have raised my rent from $60 a month to $95 a month in the year I’ve rented from them. They ask you to rate the place before you’re even in it so that’s why that have a high rating. STAY AWAY. I will be moving all my stuff out of there as soon as I can.
TEE WAS GREAT SHE WAS OF GREAT HELP IN SUCH SHORT TIME
Long time customer and very happy with my unit. Tee has been very helpful and friendly. Would definitely recommend to family and friends?
This location is very clean and well kept. The staff are friendly, knowledgeable and professional! Christina was able to give me rates, sizes and availability details. Thank you! I would definitely recommend this location!
DO NOT RENT HERE!!!!! I REPEAT DO NOT RENT HERE!!!!! They are infested with RATS! Office managers are are nice but the upper management could car less. NOTHINGS IS BEING DONE! I rented here over a year ago and after being in the unit for a few months told them I found rat feces in my unit they gave me these little packages to put in the unit. Came back a month later the packages was empty and my things where chewed through. I called the insurance company and they did nothing to help me.
I rent here all the time and u always get great customer service from Ashley and Clair .I won't GI anywhere else to store my stuff.............ok like i said i wudnt store my stuff anywhere else its 06/16/2020 and again i rented a storage space the property manager. Tee wus so awesome and helpfull always get first class sevice make u feel like u matter wish all places where as polite and kind again 🤓🤓🤓🤓🤓😜😜😜😜💋💋💞luv this place feels like 👪
Tee was helpful. Fast and friendly service
Great great great
Tee Was Very Helpful, Kind, And Friendly
Nice and friendly
Great service, very friendly and helpful. Clara really helped is get in and out very quickly and efficiently
Cassidy and every staff representative of this location are excellent. They go above and beyond what is expected to assist all customers. Cassidy always has a smile. She is always courteous. She has exemplary people skills. She has such a great interest in her customers. She is concerned about us and really cares about us! She even knows the tenure of her customers. Give them all a raise! They deserve it. Larry and Faye Smith.
Clara was so much help! I recommend everybody to come to her if y’all need to open up a storage unit!
Cassidy was the best help!! A great price and really convenient to get on and off of 30!! Definitely ask for Cassidy!!
This was such a great smooth transition. Cassidy was extremely helpful!
Clara was very professional and gave me all the information needed. She showed me units and helped with choosing the best size to fit my needs. I would recommend this location. Staff is very knowledgeable, professional and genuine. The location was neat, clean and accessible from the freeway. Great location as well Thanks
Never have I EVER encountered such poor communication. I called the number listed online to reserve my unit and was quoted a price of 25 maybe 26 dollars a month and that the first month would be $1. Me never having rented a storage facility I'm unaware that this was all fluff just to get me into the store where I was then told the people who do the reservation's over the phone often "misinform" or LIE to potential customers just for them to come in and get screwed over. Somehow so much information was "miscommunicated" that I was stuck paying triple what I was originally quoted and that includes a LATE FEE I was unaware I had because apparently no matter when you moved into your unit the rent for the unit is due on the 1st of every month even though it was previously stated to me it was due every month on or before the day I rented to avoid late fees. THIS WAS ANOTHER LIE smh I'm so frustrated with this whole ordeal and I really just want to be done with public storage because being such I don't needed the added unnecessary stress but I had such a horrible time intially getting all my things there with no help that other than my mother and two small children I don't have the energy or time to put into searching for another unit let alone relocatin all my things it's just unfortunate that i explained to them what I needed what I could afford and what I wanted to avoid and i got the complete opposite they took that as an opportunity to take advantage of my lack of knowledge on this storage renting stuff and roped me into something I'm unfortunately now stuck with because I can't move my things at this point I may end up losing my belongings and all because the workers and management FAILED to PROPERLY inform me as a paying customer.. Smh I would NOT recommend Public Storage to anyone even if you are pressed for time and out of options AVOID THEM AND SEEK ANOTHER FACILITY, sorry to anyone else who may have gotten conned I plan on calling corporate and the better business bureau and filling an official report.
Clara was excellent! Highly recommend.
Cassidy was fantastic!! Went above and beyond to help me out and I’m getting a 10x30 for just 43 dollars a month!!! Wow that’s insane!! If I wouldn’t have came in to her location I would have never gotten this deal and I’m so happy I did!! You won’t be disappointed!
Mrs.Clara was awesome and very patient with me and help me find the perfect storage for my family needs
Clara has a great coster service
Incredible, super satisfied, excellent attention from Cassidy
At first I was kind of hesitant to try Public Storage but Cassidy helped me and my biggest concern is “will my stuff be safe?” She assured me all of my belongings will not be tampered with and that the units get cleaned daily when no ones using them. She was super nice and helpful and I’m so glad I came in when she was there!
Clara was extremely helpful. She went above and beyond in finding exactly the space and location I need for storage even found me a route to navigate the moving truck. I truly appreciated all her help today.
I've been renting from them since September. They are very customer service oriented the staff I've encountered each time I've gone over to make a payment are quite friendly. I would rent from this location again if it comes down to it and suggest you do add well if needed.
Clara is awesome. She made the rental experience quick and seemless!
The only reason I’m Editing this Post is because I had an issue with the storage unit and the gate. Clara and Cassidy Helped both my mother an I, and said everything was takin care of , We got a key with a lock and paid for the unit. So Today as we were getting ready to move our things into storage I punched in the Access code for the gate and it told me not Recognised, I did it a few more times and even double checked the numbers and it still said the same thing. We waited until another vehicle came and then we drove in, come to find out they put a yellow lock on the storage we paid for and then we called the customer service number to see what was going on. Customer service representative said that our account was closed out the next day.....so now I have to wait until the office opens again at 9am and asked them why it closed out if the money was takin out of my account, If I don’t get this issue resolved I will not be doing business with this place and I will not recommend anyone to do business with a unorganised facility like this one. This made me mad and now I have to go back home until they open..... This is Ridiculous..............
Clara was very helpful and professional. She was able to get us a unit very quickly and she was very nice. The facility was also very clean. Thank you from a longtime Public Storage customer.
Clara was great, very knowledgeable and helpful. She went above and beyond answering all our questions and working with us.... while sitting in a sweat box because her ac doesn't work but she still kept her cool and was very professional.
Great experience! Spoke with Cassidy and she was great she answered all my question and was very professional. Would definitely recommend!
Cassidy was really knowledgeable,nice, professional and courteous!
Cassidy and Clara help me to find the perfect size unit and in my price range. They were so nice and understanding. Cassidy and Clara thank you for everything you made me feel at ease and like I was family.
Amazing. Clara was extremely knowledgeable about the different sizes of storages. She help me get the correct one for my family size. She was extremely fast. I was in and out.
Perfect assistance, great attitude, and good. Atmosphere. Would definitely recommend to anyone who is looking for a place to store your belongings.
Just rented a unit with Robin recently, she was great!
Clara was amazing! She was friendly and helpful. It was a pleasure to have someone be so willing to help and answer any of my questions. Highly recommend here.
Love the location and where it’s at, very convenient. Property manager Robin was great!! Thank you
Great storage place.
Clana was very helpful and patient with me to make sure i had everything i need for move. Im also a repeat customer and she was very knowledgeable and helpful the first time i came in. Keep up the great work! Look forward to using your services again should i every need them. Great and clean location if anyone is looking
Very safe place to store stuff
Clara was very helpful and attentive! I sent in an inquiry the night before and she called me first thing in the morning. Answered all know my questions and experience was pleasant :)
Aleedra was very helpful and nice she showed me the perfect space and very convenient. Highly recommend this place.
Clara was absolutely wonderful the process was easy and quick. I secured the space immediately with no issues I received exceptional service and at a great price. I highly recommend Clara and her wonderful staff.
Robin was very helpful and exceeded expectations. Great smile
Awesome experience. Not only was it a better price than others, but the customer service was great too. Robin couldn’t have been more helpful.
I had a great move-in experience with Ms Clara. She was thorough and made sure there were no hidden fees anywhere. I was happy to move-in to this property knowing she may be there to assist. Thank you!
Clara was so helpful and friendly. She made everything very easy!
Love the manager Robin! She was great
My storage itself is great, the first month free promotion is a great deal. I have a huge storage(the biggest available) and only pay $98 per month plus insurance which brings it to about $112 a month. A friend of mine has a storage unit with another company and pays $120 a month for a storage unit and its barely half the size of mine...she was shocked when she heard the deal I got on mine. My only complaint is the there is almost never anyone in the actual office. Every single time I go or call there is a "be back at so and so time" and almost every time it's past the time on the sign and there is still no one in sight. The main office is always locked and you can't even access the restroom if no one is in to give you the key. I have called several times and am always forwarded to their voicemail. This is an inconvenience if you come across a issue with your unit or if you want to borrow a dolly or purchase boxes, tape, etc... from the front desk. If you don't think you'll need the help of the front desk then you're good, but for me it's sometimes frustrating to never be able to reach anyone when you need to. For the price tho, I am content.
Clara was very friendly and helpful. Love this location, easy access to the freeway.
This place is constantly raising the price 👎
Aleefra was very nice and quick with showing me my space and I recommend!!
This location is great! Property is very convenient for me with being right off the freeway, property manager Robin is nice and knows this property like the back of her hand. If you need storage this is that place to go!!!
Clara is absolutely energetic and the customer service is awesome.
Clara was extremely helpful and got us a better deal than we were originally given! You definitely need to come see her if you need a storage unit!!
Clara was super sweet and very easy to work with! Perfect customer service and clean units.
Robin was great! Helped me with all my storage needs.
Clara was great assisting me setting up new contract. Extremely friendly and helpful, thanks!
Nice storage place too put your things in and nice friendly people that work there.
Robin was amazing she helped us immediately. Clara was aamzing az well signing us out and they were so friendly and helpful and answered any questions we had. I love them
Dont do it
Gave 5 stars at first but that was before our locker was broken into. They dont have any cameras and I'm sure Becky (not sure if she works there anymore) was in on it. The mandatory insurance helped us out but of course we didnt have pictures and receipts of everything so we could get reimbursed for everything. Besides some of the things stolen were irreplaceable. How can you have a storage facility and not have security cameras? Smh
Way-To-Go....Public Storage for hiring Robin! Robin is professional, friendly and knowledgeable.
Clara was very polite and helpful, in helping me rent a space.
Robin was great!
Robin and Clara are amazing very helpful
Great experience at this location. Clara and Robin made our experience here great. Very professional and quick service.
Their employees are rude and unprofessional... They are liars, preying on customers. They are living up to their name Public storage because the public have access to YOUR unit😱🤬
Was a great help. Clara
Clara and Ashley are very professional and helpful.
Clara in Ashley are great people
CLARA IS VERY PROFESSIONAL AND HELPFUL.
Awesome customer service! Clara is the best!
She was so helpful and a true inspiration
Clara has been very nice and Informative since day one. I hate leaving, but I'm moving back home! She's a great asset to have on your staff!
This was my first time using a storage and Ms.clara was very helpful i will be using this storage again i recommend everyone to use this location and ask for Ms. Clara
It seems like they are all about the money.
Very nice people run this business, in fact if I could find me a truck and trailer I would/will work for them. Again, good people willing to work with you!!!
Robin was awesome store has all of your packing needs, the property is clean and choose this location based on their review.
Great customer service from Robin and Clara!!
Goes up in price every month it seems
This has to be the WORST Public Storage! They have changed our lock twice since we've been here. (We are paid up as well) They NEVER answer the phone, and are so rude. Thankfully we are moving out and we have had these folks for 3 years and went from $124-$189! That is where we cut it at! They are not worth it and we have also moved from this area well. Keep your money and time. This location is the worst of the worst! Becky should be fired if she is still here because the last time we came in it was a very unpleasant visit with her.
It apparently takes 30 minutes to LOOK at a unit, and if you show up 5 minutes before closing your out of luck. I don't even know if I want to get one of their units I just wanted to look but that takes too long.
Management at this property is great they know what they are doing and are very helpful
Great place to rent
Great experience with Clara she was really helpful
Robin was was very kind I came into her location she didn’t have the size I needed so she made sure she found me the perfect unit and great price
Robin and Clara were great! Greet you with smiles as you walk in the door, highly recommend this location
Staff was helpful storage facility a lil run down of pulling into parking lot was a lil cramped
Robin and Clara are the best!!! Went to the office today to get some answers on somethings and they helped me with everything I needed, greeted me with smiles when I walked through the door and had positive attitudes throughout the entire interaction!!
Went to the property to see about some prices on a unit and some merchandise, Becky helped with all the questions I had for her. She answered all my questions with a positive attitude, she knows and understands the business here!
Clara and Becky are the best and provide great customer service
Stop in to check out the facility and was pleased on how clean and nice it was. Becky and Clara are amazing. Keep up the great team work.
Love The Customer Service Nice And Friendly!!! Great Place!!
In a world where customer service is lacking Clara is the exception!!! Awesome customer service. You ROCK Clara! Moving my things into the storage went smoothly.👍
Great customer service Becky is very nice and she helped me understand everything I needed to know before I rented a unit very cost efficient love it here.
Clara was amazing ! She helped me pick out the correct storage, gave a lot of detailed information, & was even interested in my personal life. We had great conversation & she had great customer service. Thank you Clara
DO NOT RENT FROM THIS PLACE!! THEY ARE CROOKS! ESPECIALLY THE RED HEAD CHIC THAT WORKS THE FRONT DESK! THEY WILL CHEAT YOU AND OVERCHARGE YOU!! I WOULD NOT RECOMMEND THIS PLACE TO MY WORST ENEMY!! PLEASE BEWARE!!
Clara was extremely helpful and I really like the location of this unit because it's right off of 30.
Thank u Clara for excellent customer service and professionalism. You made life a little easier. Be blessed. A satisfied customer.
Clara was so helpful and informative Amazing Customer Service
They were amazing, i enjoyed my time here.
Manger she very nice...any questions my husband and i ask her. She was very polite.
Loved the customer service at this location. Claire is very helpful. She showed us the space to make sure the space works and helped us through the process. Amazing experience! I also like this public storage as all units are at road level and you can drive down to the unit. Very convenient. Highly recommend.
I cant say I will ever use this storage facility again. Upon making my reservation over the phone, I was advised that because of the $1 for the first months rent for a 10X20 would be my best option. When I arrived at the location they tried to talk my in to getting a smaller unit saying I didn't need a unit of that size without even seeing what I had to store. They did not want me to get the promotional rate. I had to be firm and tell them that I did not want the smaller unit I wanted the unit I reserved. It took them almost an hour to complete everything and they still wrote down the gate code wrong. When I advised the agent, she just let me in and said she would call me once it was fixed. When she called she insisted she gave me the correct number and implied I was the incompetent one and had not read the numbers correctly. She clearly wrote them down wrong. In addition to all of this, the staff at the location is rarely available. They informed me that they would be changing the doors for the unit but did not know when. They never informed me after it was changed. So naturally, when I tried to access my unit I could not and they were no where to be found. It was not after hours. The staff leaves at 6 during the week, but they come and go as they please. The location closes at 9pm and there is no way to access your unit after that time. Also, I was advised if you are inside the gate at 9pm, you will be locked in. As of today the entry gate is broken and they have manually locked the premises and they are not here to allow me access. They wont return until 2:45 because they come and go as the please. It is very inconvenient !!! Every time I come to my unit, there is a different issue.
Moving on the12th had to pay full month without refund of end of month. They don't care about customers just profit. Never again use publis storage.
Becky is friendly and very kind.
Becky was terrific! A+ service!
Becky is awesome she was very helpful when it came to know her merchandise and storage size. The office is clean and very organized have all the supplies you will need to protect your belonging. I turly recommend this location, they are open 7 days a week and its right beside the highway.
Nice place but, sometimes its hard to contact them by phone. And the prices change every day. Wow!
Becky is A1, helped me with everything I needed! I will definitley be going back! Thanks hun! 😘
Bought a bunch of boxes
Over priced, but if you need it, you need it
Becky made the process so easy and comfortable. She provided outstanding customer service and I was expecting process to take a long time when it was in fact quick and convenient. I highly recommend Public storage off state highway 161.
Thanks for the great service Clara and Becky. You ladies are awesome
Theyre not open at 9.30. I showed up at 10 and there was no one in the office and it was locked. So i geuss they dont want me money. Will take money else ware.
Friendly customer service representative. Great location!
Becky is always kind and helpful 🤗
Becky is great at her job, very knowledgeable and helpful. It's nice to have a pleasant and friendly manager assist you.
Becky was very friendly and helpful!!
Always great customer service from Clara and Becky
Ive been renting with public storage for years. They really do care about the customers here. If you leave your storage and it is not locked correct you best believe Becky or Clara will be calling to tell you to come fix it. They both go out of their way to help me when I need it. For that I am great full.
Good service Ms Clara will help you right away
I've been using Public Storage at 161 in Grand Prairie Tx for 3 years and I received outstand and professional service from Beckey and Specially from Clara with her kind and awesome personality, It is people like her the makes me want to deal business with Public Storage again when need to Do Thanks, Michael
All I can say is wow the customer service at this storage place is amazing! Becky and Clara truly are a great team. I will not go anywhere else to store my belongings. Thanks Public Storage give them a raise 😊
Very good Customer service from Becky and Clara. Great experience!! Great place to rent very convenient.
I can not reach a human being to pay my rent to and am very unhappy
Becky was very helpful as usual. Love renting storage here. Everyone here is friendly.
Becky was very sufficient and friendly along with very clear and detailed on renting a storage . great personality and helpful..Recommend this place 125 %
Amazing service from Becky here at public storage wouldn't want to keep my stuff anywhere else but this place. She shows everything that customer service should be.
Tonya has an amazing personality and was very patient any answering all my questions !!!!
I'll never go anywhere else! The pleasant surprises don't seem to stop. Becky made my move in super easy and made sure I had all of the details right off the bat and made it super easy. My first week moving in, I didn't lock my unit properly, and Carla called me to let me know that they found it during their daily lock check. I've been under a lot of stress, and apparently my memory has suffered terribly as a result, and I completely forgot to pay rent. Becky called to remind me the day before. I began thinking my storage unit would be a huge hassle, but it has only been one of the easiest things I've ever done (besides moving in, that is!). Thank you SSSSOOOO much Becky and Carla!!
Becky was super nice and very helpful
Becky was helpful and showed me goods units at a reasonable price. Great customer service.
Always good service from this location. Thank you!!!
Becky was super friendly! Made everything super easy and simple! Thanks again!
Great customer service from Clara and Becky
Friendly customer service, manager lives on site, convenient facility, all good!
Becky was up front, honest and polite.
Becky was very pleasant to deal with. Covered everything I needed to know. Most cordial. Made it all so easy.
Becky was great and very helpful
Becky was wonderful, give her a raise
Clara provided great service and was very helpful!
Easy transaction. Thanks becky.
Clara did a great job... Attitude, communication and a smile... All good!... Mike
Clara was great at helping me rent a storage unit (making suggestions on what size, supplies that might be needed) - I've never rented a storage unit before. I was also impressed at how clean the property was.
Very helpful made sure I had the perfect storage room for my needs.
Clara is Awesome and was very helpful I came in a bit stressed & now I'm Smiling
Becky is great, she is nice and kind. I am happy with everything, thanks
Called and was quoted a good price but when I arrived and spoke to Becky who was very helpful and informative gave me an even lower price. I highly recommend this location.
Becky, was quick and very thorough in a very short time. She showed me the storage unit and how the lock works. Very detailed oriented.
Becky did a great job showing me the unit and giving me all the information needed..
Quick & easy & great customer service from Clara :)
Becky and Clara are wonderful and most helpful. Clara was friendly, professional, and made us feel welcomed and valued as customers. Overall experience was fantastic. The Public Storage location is clean and offers peace of mind. Highly recommend this Public Storage location. Samantha
Great storage facility and Clara was very helpful! Becky was awesome I locked my storage incorrectly and Becky was all over it making sure my personal belongings was safe and secure. Great Team Thanks Becky & Clara! Happy New Year!
Becky was great with assisting me, i would recommend anybody to her for the customer service she gave me today THANKS!
Becky and Clara were very helpful to me and guided me through the whole process in a very professional manner. And they also help me find my way out of this traffic jam. Warm and wonderful people!
Becky has awesome customer service and help m find a storage that fit my budget... thanks public storage
Becky was very kind and very helpful. Fast and great service.
We got a unit today it was so quick and easy becky was great! She was nice and really helpful :)
Great no hassle experience. Becky was wonderful to work with. She very friendly and explained everything on my level. Would recommend this location to my friends and family. Loved working with Becky ☺
Great customer service from Becky she knew exactly what I needed to protect my belongings. If you need a storage I differently recommend this property.
Becky was awesome!! Helped through a timely process and kept a smile on our face.
Awesome service! Go and check out Tonya!
great and easy to rent. very friendly employees
Very helpful and very patient.
Ask for Karen if you need anything
Good service, quick and easy
Very good service I will come back and very good and nice people
Karen was very helpful, outstanding customer service!
We Came Back Cause Y'all Are Great And They Take Good Care Of Our Stuff And They Are Worth The Price
Fantastic customer service was provided at this location. I will recommend this Public storage to anyone
Family oriented live them. Quick and easy process
Excellent staff...they really go above and beyond !!!!
Very wonderful n very well pleased. Plenty laughs with the customer service Representatives.
This was my first time renting a storage and my experience was great. Karen was very professional and courteos. She handled all of our needs and exceeded our expectations. The quality of service was so great as well the price. If I ever need another storage, I will definitely be back!
I love the experience the lady was awesome in customer service.
Karen is totally awesome here. Very courteous and professional. All around outstanding.
Wonderful and friendly service!! I love this place and thank you for helping me out.
Karen was awesome very thorough and friendly.
Ashley is great... She a great help good customer service
Ashley gave great customer service. Recommend this location highly!
Ashely was very friendly when we moved in!
ASHLEYS CUSTOMER SERVICE WAS GREAT. I APPRECIATE HER HELICOPTER FIGURING OUT WHAT UNIT I NEEDED AND WHAT WOULD WRK BEST FOR ME.
This is my favorite place. I love the professionalism that Ashley had about her job. The units are always clean and well maintained. This is place is the best to store your property and valuables. I will recommend this Public storage to all my friends and family.
Good service, friendly and helpful Clara thanks for your support.
friendly and helpfull, the staff is very kind, and the property is well maintained. always ready and willing to assist. I may be a short term renter, however I would recoment this property to anyone. And I will return, if should the need ever arise...VERY PLEASED...
I had a real good service by Ashley she awesome i highly recommend to any one good service and rapidly ss well.julio Garcia
Awesome!!! Ashley and Veronica were very nice!!!
Muy vien son muy amables o ablando español que es algo importante mekede satisfecha grasias
Initially the service was fantastic. The price was good the location was convenient and the woman at the counter was very courteous. However I needed after hours access and I was told that my code would be good passed the 9 PM deadline. I showed up with a truck full of storage with movers and was unable to gain access. Apparently she forgot to give me access for 24 hours. Now I am stuck having to pay another day of the movers and an additional storage fee from them. Needless to say, a small mistake ruined what was a great experience at first. The general manager was unresponsive to any of my phone call attempts.
I'm really like like Ashley's customer service she is awesome. Also like that this location is close to work and home.
Samantha was very helpful I called in with lots of questions and she really knew her stuff
Ashley was great, very friendly and extremely helpful.
Ashley was very helpful and very professional , she was able to answer all my questions and was able to educate me on things I didn't know . Highly recommended ! Thank you for the excellent customer service !!
Michelle was awesome. She took us to see the unit and was very nice and accommodating.
Ashley was awesome. She had great customer service!
Ashley was great
Samantha helped me, she was AWESOME
Ashley and Justin were great with service
Ashley is great she is very helpful and goes out of her way. We recently had a family emergency. She was right there to help us with everything that we needed. I wish more companies will hire people like her.
Ashley was very helpful and professional.
I came in needing help with a storage and Ashley stood up greeted me and verified all that I was storing because I didn't know the size I needed. I appreciate her professionalism and you can tell she enjoys what she does. I recommend anyone wanting great customer service and someone who know what she is doing and talking about come to this location and you won't be disappointed. Thank you Ashley for your outstanding service.
What great costumer service from Ashley :)
Ashley that she is a good with everything
Ashes provided great customer service in a great and timely manner.
Ashley has wonderful customer service.
Ashely was very. Helpfull
Ashley did a good job helping....come see Ashley for help at public storage
I love Ashley at public storage ... very friendly and helpful ... I've been here for a couple years and as long as she's here I will be ... amazing help !!!
Ashley was awesome!!!! Need more employees like her! Great attitude and personality!!!
It was good
Good customer service by ashley
Very good with Ashley take care if me
Ashley was the best
Ashley was super helpful and very kind and so was Karen, great place to get a storage!
Karen is Very helpful and quick
Ashley was extremely helpful and great!!
Ashley was wonderful!!!!!!
Had an execelent experiance. No hassel easy as 123. Love it would recommend them.
The seal is broken under the door and trash and dust blows in. I wasn't there 4 months and the storage fee went up... Rip off!!!
The service was very great!!!
Ashley, helped us very patiently with our storage space decision. We were unsure about what we needed. We came back three times and she treated us with great customer service each time.
Ashley and veronica were very helpful and had wonderful customer service experience
This was an awesome experience . Ms. Veronica was sooo nice and helpful! I will tell all my friends . Robert Childers!
I am not from Texas and Ashley was so helpful!! I would like to thank her for the best customer service she provided my family today!! You are awesome!!!
Awesome storage place!! Staff is great
Ashley and terrisa were great! Thank you for your great customer service and friendlineess! :-)
Ashley is a good worker an can help you out
I recently rented a storage unit at this location. Ashley Sanders was very helpful and was able to accommodate my storage needs with ease. I feel really comfortable having my things there, especially with the great staff that I have been introduced to. I will be recommending this location to many of my friends. I am a very satisfied customer. And I know that anyone who uses this facility will be as well.
Ashley provided my wife an I with exceptional service today. There was never a dull moment. Ashley always had a smile on her Face. Great service
Ashley sanders was a huge help for me i recommend she gets a raise may even consider her for manager.
Good service frm Ashley joni
Ashley and terrisa were abnormally helpful and it was a breeze
Needed boxes. Had everything I needed. Ashley was very helpful. Will come back again for sure.
Ashley was a lot of help. Service couldn't be any better.
Joni was great. She helped me to my unit and set me up for direct payment. She made everything as easy as possible and the whole process was explained clearly. Woo!
Excellent service by Terrisa...bad experience at another location..but not here ..I beleive she puts herself in the customer s shoes..5 STARS FOR TERRISA
Terrisa and staff were very helpful and nice!! We had everything taken care of with no problems. The prices are great and the storage area is very clean. Me and my husband thank you for all your help and will tell anyone in your area who needs a storage unit to come see you guys!!
Samantha an Terrisa were awesome in helping me get my unit while I was going threw a difficult time .they made sure that moving was a simply experience. I would highly recommed them. They were outstanding
My only experience thus far is to rent my unit. Terresa was totally awesome! I watched as she "checked out" a departing tenant that appeared to have had a very pleasant experience in renting from this facility. The lady was very appreciative of all that Terresa and others had done to make it a good experience. While I was filling out the paper work, 2 other staff members came in and one could tell that the work environment was good for these folks. My first experience was actually on the phone with the company that helped me to find out if this was going to be a facility that would work for me. The staffer was very informative and friendly as well.
Good service , Terrisa was very nice to me & my family she was very helpful