Public Storage Self-Storage Units at 4250 McEwen Rd, Farmers Branch, TX
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3
Address
4250 McEwen Rd
Farmers Branch,
TX
75244
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 23/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 23 /mo $ 28Best Price Label+ one-time $29 admin fee -
5'x7.5'Online only price$ 25/moSmall 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 25 /mo $ 31Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 27/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 27 /mo $ 34Best Price Label+ one-time $29 admin fee -
5'x7.5'Online only price$ 32/moSmall 5'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee -
5'x10'Online only price$ 34/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee -
7.5'x10'Online only price$ 64/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 64 /mo $ 80Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 90/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 90 /mo $ 113Best Price Label+ one-time $29 admin fee -
10'x25'Online only price$ 196/moLarge 10'x25'- Climate Controlled
- Upstairs/elevator
$ 196 /mo $ 245Best Price Label+ one-time $29 admin fee -
10'x25'Online only price$ 196/moLarge 10'x25'- Climate Controlled
- Upstairs/elevator
$ 196 /mo $ 245Best Price Label+ one-time $29 admin fee -
10'x27.5'Online only price$ 211/moLarge 10'x27.5'- Climate Controlled
- Upstairs/elevator
$ 211 /mo $ 263Best Price Label+ one-time $29 admin fee -
10'x26'Online only price$ 255/moLarge 10'x26'- Climate Controlled
- Inside unit
- 1st Floor
$ 255 /mo $ 318Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
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14729 Inwood Road
Addison
TX
75001
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5959 Alpha Road
Dallas
TX
75240
Self Storage Near
3520 Forest Ln
Dallas
TX
75234
Self Storage Near
2715 Realty Drive
Carrollton
TX
75006
Self-Storage Near Farmers Branch
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Farmers Branch Storage Units Near I-635
Storage units in Farmers Branch are available at this convenient Public Storage location near I-635. Let us help you get organized with a wide selection of climate controlled storage units.
Small Farmers Branch Storage Units
A 5x5 storage unit is great for smaller sports gear and recreational items, like golf clubs to use at nearby Brookhaven Country Club.
Students at the Dallas College Brookhaven Campus can focus on their studies and not clutter when using a 5x10 storage unit to stash bikes, seasonal clothing, small appliances, and school supplies near campus.
Medium Farmers Branch Storage Units
A 10x10 storage unit is a great option if you have a few pieces of furniture to get out of the way, like a spare couch after a redesign, or a dresser, armchair, and coffee table post-downsizing.
Large Farmers Branch Storage Units
A large 10x20 storage unit is ideal for your oversized storage needs, as it can hold up to five rooms of stuff for business or personal use.
Climate Controlled Farmers Branch Storage Units
Most of the storage units here are indoor climate controlled storage units, but we also have a selection of outdoor storage units with drive-up access.
When you're finished storing, outdoor fun awaits at nearby Lewisville Lake. Head up for a day of boating, swimming, fishing, and dining in front of lakeside views.
We're also just north of Dallas if you need to head into the city for work or play. Hit the Dallas Museum of Art, stroll through Trammell Crow Park, or take the family to the Dallas World Aquarium.
Use our eRental program to book a contactless move-in today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 426)
Candy was amazing and helped me out and made sure everything I need was taken care of. Her and Alex were very professional and very cool. Good place to conduct business.
The worst storage company ever!!!!
They are raising the rates yet again. They don't have any carts available to use, & are the most expensive in the area. I am out of here ASAP, & we won't ever use public storage ever again.
I can't say enough good things about Candie. She is kind, patient and informative. Her outstanding customer service is a gift--you don't get that from many places anymore. I recently switched units and she answered all of my many questions and made the process so easy! I'd recommend her and this location every single time!
Candie and Becca amazing! So helpful and kind, and great at following up! So glad they are at the McEwen location. Thank you for your help!
Updated 10/31 review to include Becca after she helped me 11/23 🧡
The property manager, Candy, is an absolute hoot! We've been rearranging our storage situation lately which meant consolidating into a larger unit and she's been very helpful and polite. It's stressful moving things around but Candy has made the office visit portion fun! Thanks, Candy! You're friendliness has been so nice!
CANDY IS INCREDIBLE!! THANK YOU FOR YOUR HELP!!!
Candie has been an excellent help when I need anything regarding the storage here. Highly recommend this place for anyone looking to store.
The customer is phenomenal. I would definitely like to recognize Candie for her dedication and amazing customer service that she has shown. Upon my arrival, she’s always smiling and making sure that I was knowledgeable about the property and my space.
My mother was moving her storage unit from deep ellum to Farmers Branch. We decided to use the Public Storage facility on Mcewen Road in large part due to the efforts of the on-site employee named Candy. She secured 3 separate units at an incredible rate for the move. She made the process for signing up quick and efficient.
I have gone back to the facility daily to evaluate everything that was moved and she always recalls my name and proactively asks if she can assist in anyway.
Andrew was very helpful. The facility is clean with wide aisles and several entrances to help get to your unit easily. Glad we found this place!
Just rented a storage unit here and Andrew was wonderful! He was so knowledgeable and helpful to myself and others!
Andrew was very helpful getting everything set up. 10/10 service. Nice and clean location
Great location, the guy with glasses was a huge help and was able to answer all my questions and get me access to my new unit. I look forward to having safe storage here!
Exceptional facility and staff. Very happy with rental terms, facility, and everything was just as expected. I highly recommend this location and the wonderful people running it.
Absolutely the easiest process online and the best in person customer service!! Thanks for making this so easy!!
My experience was the best Candie and Sarah were the best! Great customer service! I recommend this public storage very clean and safe.
Candie has become a legit friend of mine. She makes sure I’m on top of my payments and calls if I’m ever late. She has been the best to work with while using Public storage.
Andrew is great. Access is easy. Corporate should consider the fact that security checks take employees out of the office and provide a way to contact them remotely. Like a mobile office phone so calls can be answered when they have to leave the office during office hours. Other than that great experience with this location so far.
Easy move in, you can request a moving cart from the office during business hours. App is very convenient so you don’t have to remember your access code. We were planning on using this as a short term rental but decided to keep it as it’s very convenient and the extra space is nice.
Public storage on McEwen in Farmers Branch is first rate. Candie, Andrew and Sara are very professional in dealing with customers and solving problems. They are a pleasure to work with and I am so happy I had them to help me with my storage needs. I would highly recommend this team. They are the epitome of professionalism!!
Canney and Sarah were fantastic with showing me around and helping me get sorted. I appreciate them so much with helping me out every time I visit.
BUILDING IS KEPT NICE AND CLEAN. THE PEOPLE WHO WORK THERE ARE VERY NICE AND MS.CANDIE HAS THE BEST CUSTOMER SERVICE!
Was a great experience! The manager there walked me through the process and made the process so easy. I truly appreciate it!
Thank you!
Excellent place! Storage access is safe with units inside the main building. Candi,Amanda and Andrew are wonderful To work with. Highly recommend this place and these people!
Public Storage bought this place out.
Candie has done an excellent job solving all my past issues with previous management.
Great customer service from Kandi!
Andrew is a wonderful person to work with...I hope he's getting paid well because he deserves it
Candie and Andrew were both very nice and helpful both times I needed assistance from the office. Excellent customer service!
Candi was such a huge help and made my moving process quick and easy!
Clean location!
Andrew was extremely helpful answering my questions on sight. Also, good at tech support explaining the app. Lol Gary was also very helpful with the reservation over the phone. Both were very friendly and professional. I highly recommend using their services!
Andrew greeted me and answered all my questions.
I truly appreciate Andrew! He was very helpful and polite. That's a rarity these days. Thank you Andrew!!
Rae Paulette Smith
Candy did a great job ensuring I had a great experience with public storage! From start to finish, her service was exceptional. She guiding me through every step of the process.
Candie at the front desk of Public Storage was wonderful and I couldn't be more satisfied with the experience. Candie was incredibly flexible and efficient, making our moving process smooth and stress-free. She was extremely helpful with all aspects of renting storage, providing clear information and assistance every step of the way. Thank you, Candie, for your outstanding service!
Candie made everything so easy! Best storage I’ve ever used for my business
I would like to thank Candi at Public Storage Farmers Branch McEwen location.
She was very kind, patient and welcoming, plus very informative about all the information I needed for my storage.
She even pulled out a map to show me the closest way to get to my storage unit and which elevator to use. She saved me a moving cart to make my move quick and easy. She made my experience 10/10! I give her 5 stars!
Thank You for everything!
Candie helped me today and I was so pleased with her help. The place is well kept and the unit itself is amazing
Office staff was completely awesome and worked really well with me! Andrew was amazing and helped me with my needs of moving into a bigger unit. Definitely appreciate the Public Storage staff!
Andrew helped make the move in process super easy! The facility is very nice!
Candie is very helpful and accommodating. She assisted me in a timely manner and was very friendly. Thanks again Candie!
Best storage on Farmers Branch!
I was upset that they did increase prices, my unit went from $159 to $209.
Andrew was able to assist me with downgrading units and relocating me to where it would be convenient for us to move some items. Andrew deserves 5 stars and more for the services that he provided us with.
Andrew was very helpful! We had to rent another storage at the last minute and he was so professional and polite made things very easy on a stressful moving day! Indoor Facilities are very clean and secure, I rented two units. I Would definitely recommend.
Andrew was an amazing help he really deserves a raise. My name is Kyle-Jared and he helped me move out everything and even gave me a dolly which was very helpful. He was very understanding and I don’t know what I would’ve did without him. He really is the face of the company and y’all are lucky to have him there.
I've had this climate controlled, interior unit for 3+ years. Every year, the prices have increased by $15-30. I went to clean out my unit today and not only are the rates not market competitive, they no longer offer moving carts. How in the world can a storage rental company not offer moving carts for interior units?! Will never recommend. I moved to another rental place that offers carts and is $30 less per month for 5 square feet more space. Rent somewhere else.
Andrew was so helpful & very nice. Love this public storage!
Andrew was very polite and helpful. He assisted us with our unit concerns. His politeness and patience was excellent.
Andrew was very professional and helpful today.
Renting from here was okay when this location was still owned by Simply Self Storage. Since its changed ownership, however, my experience has been terrible. On top of upping my unit rent:
- They routinely cancel my autopay every 1-3 months without notifying me, and don't even send an invoice until 11 days after my rent is due, causing me to incur unexpected late fees.
- I've been locked out of my unit unexpectedly for the past few days, and I've called numerous times, yet no one ever answers or returns my calls.
- They are incredibly insecure. I believe they changed it, but IIRC when I first started renting your password had to be between 8 and 10 chars long. This is ridiculously easy for someone to brute force. What has not changed is their gate codes -- it's literally just your unit number and part of your phone number. If you know these two pieces of information (neither of which are hard to find), anyone can gain access into the building. If they manage to get your key or know how to pick a tubular lock (or they just cut the lock off), then voila, your stuff is gone.
Fortunately, DFW is massive, and there are so many better, cheaper, closer, and more secure alternatives out there (I am switching next month).
Julie was delightful and made the experience so much better! I accidentally reserved my unit at the wrong location, and she helped me get everything switched over. She covered all of the options and set up my auto pay. Great service!
Julie has done a great job as site manager taking over the facility! She’s always easy to contact or gets back to us in a timely manner
The manager on site, Julie Thomas helped us to adjust our rent due to our situation. I had just lost my job & my husband was in a terrible auto accident. She is always very professional and kind. She is very knowledgeable about her responsibilities to Public Storage and her customers. Thank you Julie!
Don't rent here. They changed ownership and got bought out buy a bigger chain who does not care at all. There is never anyone in the office to help you and zero carts to help move your things to your car. They kept increasing the rent so by the end I was paying $100/month for the smallest storage space. Better deals elsewhere!!
I tried to get a lock taken off of my unit 2207 it took a week. I came by twice and nobody around. Then I called multiple times the manager and got no answer. Been a week I am now just getting into my property.
You better bring your own toilet, otherwise you’re gonna poop on yourself. What kind of facility do not provide public restroom.
It was good before publc storage took over. No Cart available when you need. and the door mostly not working when you need access. They remove at least 1 CCTV that i notice around my unit Rent up by about 35%. Called in to the Customer Service and they don't care. You'll have to notice move out 24-48 hr before, and even then you will still have to pay full price for the month you will not rent from them. No prorated fee. contacted another storage company to inquiry prices and will move out as soon as i can from this public storage. The Customer Service from the other company is much much better than this public storage.
ABSOLUTELY HORRIBLE HERE!!!! Public storage just took over & they are now saying the rent is going up about 40%. There are never any carts available, & customer service is absolutely horrible. I've never liked public storage, & myself & other renters have said we are leaving this money pit storage racket immediately. DON'T RENT UNITS HERE, YOU WOLL BE RIPPED OFF.
Kristen Knight signed me up today for my storage facility. She was a true professional that answered every question extremely thoroughly and displayed great confidence in her role. I asked her how long she had been working at the facility expecting to hear a few years, to my surprise she said only five weeks. Thank you to Kristen for the great experience, and I am confident in the security of my belongings at this facility run by her.
I left my storage in good condition and ahead of time and they demanded 57 dollars and it was a real theft, I demanded that they explain to me what was wrong and I rejected that amount, everything was in good condition and there was nothing wrong, the lack of ethics and several thefts since The change of staff there made me leave that storage and the fact that the security cameras did not work did not provide any security.
Great location! Easy storage and very conveniently located🇺🇸😘. Very clean and air conditioned.
Every since the new owners took over, everything went to trash. The facility is nasty. The carts are never available at the bay. The carts that they bought are suited for home use and not for commercial use. No security on site and the security doors are wide open 24 hours. Customer service does not exist. They of course jacked up my storage rent twice in 6 months. Moving out of this trashy not-worth-it place! Found a place 37% less expensive just 3.1 miles away! Oh and the standard bot that responded to my review is also worthless. Management NEVER Once returned my calls (except once when they said that they would investigate and call me back) - they never called me back.
Jessica is amazing! She helped me out by taking the time to show me the storage unit that best fit me needs. Thank you Jessica!
Daniel was very helpful with my unit rental. Professional and nice. Vicki, the manager, is also good to work with. This facility seems better than most. So far so good. The movers bring our items tomorrow.
Vicki was very kind and helpful! She not toured the building with me, but had set-up with a unit that was perfect for me! Excellent Customer Service
Great place and super convenient. Amazing prices for the space you get. Clean facility and very secured. Only bad thing to say is that’s it’s very hard to get on the phone with the staff you have to physically go there for literally everything.
I am a three-peat customer! Always appreciate the friendly and efficient service.
The staff at our location is tremendous!
Daniel was great! Super helpful! He was there by himself and got me taken care of in a very good timely manner. This guy deserves a raise!
My storage unit was broken into over half my belongings were stolen, tv, carpet cleaner my safes with my birth certificate, clothes etc. there was an empty gift bag in front of my unit and my lock was replaced with an identical one
Speedy and thorough rental process.
Great service and good prices!
Jessica was very helpful and patient throughout the process! 10/10 recommend!
Thank you Jessica for all the help. This store at Farmers Branch has always been very cost effective and always have the best hosts.
Vicki was awesome and friendly!!
Vicki, thank you so much for your hospitality. Simply Self Storage is great.
Ms Vicki was extremely nice, patient, & helpful with helping me with this transition of my life. She made me feel confident that my belongings are safe here at this location. Thank you Ms Vicki!
Jessica was GREAT!
Very professional and process was quick and easy. Staff was courteous and helpful.
Great customer service from Vicki an outstanding smooth transition…well recommended place for storage
Jessica was super smooth and efficient with onboarding - quick and convenient.
Vickie was ext helpful during the whole process. Very polite and she gave me an excellent tour of the facility. I booked a unit right away.
Don't use this place unless you're okay with your unit being broken into and not getting any support from the employees. This place is horrible to deal with, especially is something goes wrong. Never using this place again.
Jessica was fantastic! So helpful and a joy to work with. We highly recommend this facility.
No hassle. Convenient. Great business.
Jessica was super helpful and quick.
Jessica was very helpful in assisting us in renting a storage area. Facility is very clean. There is no contract offered so price can change at any time with a month’s notice.
It was great!!
Clean and secure facility
Very nice and excellent service from Vickie
Easy and quick! These folks know what they are doing! Well lit halls and rooms. Temperature controlled space. Reasonable price. Jessica took care of me my second rental today, and Vicki handled my first rental a month ago. Highly recommended.
Vicki was great. She was very helpful and answered all our questions. Thank you!
Great experience with signing up process. Good information and pleasant customer service.
Nice facility. Jessica is very knowledgeable, helpful, she made the process so easy.
This place was so quick and efficient. They helped answer all my questions and made my storage experience seem less. Dan walked me around and showed me the security and unit I had reserved. Jessica helped me finished my reservation and was so kind. Vicky had called me and helped me through the process of booking online and how to get the best offer. Everyone was so kind and friendly!
Jessica is amazing! Made the process quick and easy!!!! Super friendly and customer service oriented.
Reasonable prices on storage units. Clean property and friendly staff. Also, a great location.
Jessica and Vicki are amazing and fun. Jessica suggested a bigger unit that would accommodate my needs. She also let me know that my sister could transfer from her storage to this location and I would get a discount so I can buy. A wig. Best storage experience Ever. Y’all better know it💕
Jessica was very helpful and helped me expedited my unit set up smoothly. The location was very convenient and clean. The price was also a great deal for a climate control unit. Would definitely recommend!
Very customer friendly, Jessica has great customer service and I would definitely recommend this place
Jessica was super helpful I had a same day move, showed up last minute to grab the unit and was done with the tour and papers all in about 20 minutes. Highly recommend.
Great Place. Very clean units ! Thanks Jessica
Great service, quick and straight to the point. Jessica was awesome!
Amazing service and the manager of the facility has been nothing but professional and extremely helpful.
The staff at this location understands customer service and customer experience. I am highly satisfied not only with the staff, but also with the facility. If you're searching for storage options, look no further. This is the place to go.
Had good experience with Simply Storage. Building was very clean, lighting was excellent all hours of the day, inside temperature was consistent and access was always available to get into my units.
Great service from Vicky
Vicki was great. Friendly, organized, and had everything I needed to know at her finger tips.
Professional and pleasant manager.
Nice facility convenient. Near my home.
Better pricing vs. other storage facilities.
Ms.Vicki and Mr
Will the best professionals at the facility.
Great property upkeep.
All doors are secured under their management.
Love working with both of them.
Just renter the 3rd unit.
I visited this place because it's close to work and I need a storage until I move. Jessica was so sweet and extremely helpful! I highly recommend this location. It's very safe and a nice place to store your stuff
Vicki helped me to find the best value in units and size for me and ended up saving me $20 a month! It definitely adds up with long term storage. Great customer service and professional attention to detail. 100% recommend.
Jessica and Will were very helpful. Patiently attended to all I needed. Finished transaction smoothly and efficiently.
If there were 10 stars, if give them that!
Really easy to find a unit. Jessica was super helpful!
Vicki and Jessica welcomed us with a friendly greeting and made the process seamless. The property is well kept, and each until is clearly well maintained. We feel great knowing our belongings are in a safe and professional environment.
Great customer service!
Great management team! Very helpful getting you what you need and at the best price.
Will -was exceptionally helpful and friendly in the leasing process! The storage area is clean with lots of security and cameras! I love it! I will definitely recommend you getting a storage unit here!
Vicki was extremely helpful & the process was so fast and easy! Great customer service!
Jessica was very helpful in the process of renting a storage unit! She was kind and answered any and all questions I was wondering. These units are very nice and trust my things are secured! Would highly recommend this place to all!
Staff is amazing! Jessica and Vickie are super helpful and friendly.
Place is very clean.
Will was very personable and knowledgeable which lead to a great experience.
I have had this storage for a couple of years and love the convience , the driveup inside building ,the security ,cleanliness and the staff is always friendly and helpful. I
definitely would recommend this place .especially to seniors for that since of security .
I had a good experience, unit was great, but of course I realized I needed more space (never realise how much you have), so went back and got another smaller unit, and Vicki was very polite and accommodating, sweet lady. Would definitely recommend
I definitely recommend simply storage, affordable and clean!. Jessica is the sweetest and very knowledgeable.
I chose this place because of its cleanliness. I am so glad I did!!
Jessica and Vickie were great to work with. The process of setting up the rental went super smooth and the unit was very clean!
Will, Jess, & Vicki are the absolute best!!!! The storage facility is easy access and very clean! Prices are great, definitely recommend 20/10!
Jess and Vicki were very friendly and helpful! Process was very smooth. Definitely recommend!
Vicki was incredible. I already have a unit but was worried that the transition was going to be alot but she made it quick and easy.
Excellent customer service and the property is very safe and clean. 10 / 10
Thanks Vicki!
Quick service. Friendly employees. Loved the tour with Jessa.
I will recommend this facility to friends.
Jessica was very helpful during our visit and gave suggestions for the right size unit for the items we wanted to store.
Jessica and Will are both amazing. Excellent customer service. Very knowledgeable of everything. 10/10 would recommend.
Jessica was amazing and so helpful in the set up process. I’m confident in storing my items here thanks to her and the help of Vicky, and Will.
Manager is super nice, willing to work with you, friendly staff! Must come by and check them out
Excellent customer support and lovely people, prices, please come and make Bussiness with them. They understand all situation like to work with the customer.
I needed a last minute storage unit and it couldn’t have been any easier! The staff was so great getting me in and out. The facility is super clean and there’s a wall of security cameras. I had a very good feeling that my belongings will be secure! Thanks Simply Self Storage for a great experience!!
The manager, Vicky, was very helpful and the facility is clean, with great security and the prices are great in comparison to other facilities. Highly recommended for people on a budget.
The staff are great. Jessica returned my calls when requested & gave me lots of info. Will, Asst. Mgr., checked the lights per my request before my move in. And Vicky, the Mgr, was great to work with finishing the final paperwork. Thank you to all of you!!
Staff is very professional. Clean facility. Decent security. High rent for what you get. Climate control is a joke.
Where do I start! Everything about this place was done with excellence. Will provided five star quality customer service and explained the in’s and out’s of how the storage property works. The building itself is super clean/organized and accessible including the company providing the locks. Once again, a special shout-out to Will for providing me with such a pleasant experience.
Will was receptive, helpful and proactive.
Thank you!
Great and friendly tour of the facility! Vicki was fantastic and did the best to make sure I had a great experience here. The facility was clean and well represented
Have 3 units at this location. It's well maintained, climate controlled and perfect location just off 635. Vicki at the front desk is a joy to work with and makes my life easy. Highly recommend.
Vicki is outstanding excellent customer service
Vicki was awesome! Highly recommend working with her!
Jessica Vicky will at simply self storage has great personality great personality personal communication skills and they always made me feel welcomed and felt like home please rent from them they're very affordable and safe. Also they never hesitate to answer any of my crazy questions.
Great and professional customer service.Thank you.
While I am not a fan of the new corporate owners at this location, the employees stand out and make it tolerable. Due to family emergencies, I was at my wits end, and Jessica was a hero for me. Simply Storage may have terrible corporate culture, but they are LUCKY to have employees like Jessica. What a shining star! I hope they know how lucky they are!! Thanks, Jessica!!
Outstanding service! Jessica was amazing and has the standard of coustomer service I have seen in a while.
Will regularly and contractually raise rent prices. Just go somewhere else
Best place to store extra stuff with no worries. Great service .A+
Friendly, helpful staff. Clean facility. Digging what I've experienced so far.
The experience was great! Jacob and Jessica were very helpful and as the name says it’s was simply. Jacob help us choose the right size and showed us around the location and help us understand the guidelines very well. I highly recommend
Very good service, Jacob and Jessica were very helpful!
The building overall looked very clean, variety of units available and pretty good prices compared to other places we looked at, this place was way better!
Will, The gent that assisted us, was amazing! Incredibly patient and kind. We were undecided on exactly how much space we needed. Will answer all of our questions and even reserved our unit for us while we made up our minds! He was just as helpful once we came back & decided on a different unit. The facility is super clean and the access To load & unload is super easy and convenient. In this Texas heat, it’s nice to be able to unload in the shade of covered parking. Highly recommend this facility!
Great service and very helpful.
Wonderful service, pleasant and nice environment! Jessica was really nice and answered all my questions!
Great experience we just encountered today. Managed to walk in and rent a 10x10 within 30 minutes! The covered docking area to unload and load will be perfect come rain or the lovely Texas heat!
Very nice facility and good location. Great price too! This is the best possible price and quality in the area. Jessica and Will were very professional and personable. Highly recommended!
Very nice self storage facility. Great on-site staff. Highly recommend.
Jess and Zach were awesome & easy to work with!
Wonderful costumer service, they called me as soon as I made a reservation to answer any questions and to make sure I came in to take a look at the storage unit I was interested in! Amazing!
Bryan and Will helped me out. The response time is quick and get me in out. I appreciate there exceptional service
Bryan was amazing and very helpful!!
I recently rented a unit from here and the customer service was amazing. I initially filled everything out online so all I had to do is go pick up my keys. When I walked into the office I spoke with Will and he was Amazing. He showed me my unit and was very nice and explained everything clearly. Thank you So much WIll!!!
Came in to look at a unit, and i'm glad I did. Bryan was INCREDIBLY helpful. Explained everything clearly, let me know what to do if there were ever any problems. The other guy was also very nice, but I didn't get his name. Very cool guys. 👌🏾
I was reluctant when the management changed. I just rented a second unit. As soon as I got in my car, I found out that I didn't need it. I returned to the store. Zack and Jacob were very quick to cancel the rental. I will still maintain my original unit. Thanks for being understanding.
Will was awesome simple storage was great will take care of my knees very well and he deserves I have the race simple stores are really give this individual a great ways his customer service experience is absurd great absurdly awesome I mean I was just so excited about getting my brand new storage thank you for your time and simple storage please give will I really really high raise thank you goodbye
Bryan and Will provide outstanding customer service even when faced with difficult situations.I am impressed with their problem solving and willingness to help their customers. Well done and thank you!
I rented a storage unit online and this location was very quick in responding. Once I arrived in the office two gentlemen helped me with all my finishing touches with the best customer service I have seen. I would definitely recommend this facility to anyone who asks.
Brian and Will were super helpful with everything, from boxes to finding my unit to using the lock they were great!
Great customer service, Bryan and will where really helpful in helping me pick a suitable unit for my luggage..
It was a great experience! Very easy process to get set up and reserved for a storage unit! Best prices in the areas. Bryan and Will were very helpful at checkin! Fully recommend!
Very helpful and fast.
Simple process. Friendly, organized staff. Very clean and secure facility. Easy rental process! Overall very happy with service
I usually do not do reviews but I was so impressed by this place that I was compelled to. This is my first time coming here and I have to say I was highly impressed by not only how clean the facility and units were but also how professional the staff was. Will showed me around the facility and made some great recommendations based upon my needs. Shoutout to Bryan too lol for giving some great recommendations and tips as well. I highly recommend this place.
Thank you Will and Bryan for helping me!! Excellent service!
I’m speechless…Brian was awesome. Helpful and efficient. Safe and secure storage facility with superior site staff. Highly Recommend A++++
So simple!
Easy, and convenient.
Will and Brian were amazing help with finding me a storage unit I needed. Very nice and great manors and I’m glad to be using this storage unit!
Thank y’all again!
Friendly and patient staff. Very helpful and willing to provide solutions.
Assistant manager, Will Pape was very friendly and knowledgeable. He showed us around the entire property, as well as showing us which entrance would be closest to our unit. I would recommend this property to family and friends.
Absolutely awesome customer service…
Will and his associate are funny and friendly so DONT be Di@ks when you go in and see them
Units are clean and facility is clean, and there are carts you can use to transport your belongings to and from you car to your storage unit. Prices are reasonable, I would be sure to be clear on the terms and durations of any discounts they offer, especially listed online, they bumped up my rate after a promotion ended but I wasn't aware it was a promotional price. And then they have since increased my rate as well. And they are closed on Sundays so you don't have access to your belongings on Sundays so that can be sort of aggravating.
The front desk team was super helpful and accommodating with my needs and questions.
Very clean, very friendly staff, and the prices for the 10x20 unit were far better than other storage providers in the area. Jim was very helpful with the rental and recommended their lock, which was stronger and $10 cheaper. Thanks!
Very clean facility, well lit and very well managed. Easy access from tollway and LBJ. Great staff
Jim, Ken, Will, and Jacob are sooo kind and helpful! They’re all extremely knowledgeable and personable, and you can tell they want to make sure customers feel both welcome and well-informed of all their options. I’m so happy I found SimplySS, and honestly wish I’d found them sooner!! Also, they have the *most* amenities and space out of any storage facility I’ve ever been to. Definitely recommend!
Went to look at a unit, was met by Ken and Will who were super awesome, the office was clean and the unit was nice and clean too!
It's been a great place so far, from my limited experience. The gentlemen who helped me the one time that I needed it were friendly. Otherwise no issues and it's been good for us to use to hold some excess office furniture and event materials.
- Grace Speese, President
Farmers Branch Chamber of Commerce
A1 Customer Service and Great Prices!!!
I use to really like this facility until recently, my storage unit was broken into, and all of my belongings with taken. Its under review with find out who did this but with all the security in the world, the cameras on site are really much of a help during as they are after the crime. The cylinder lock to the unit was drilled out, I was not notified I had to find out for myself.
Customer service was great very happy thank you moses morris.
Nice place very clean!!
Had a great experience booking a unit at this location. Stephanie was of really great help. We were in and out in the blink of an eye and she was very polite and efficient in dealing with us.