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Public Storage Self-Storage Units at 5959 Alpha Road, Dallas, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 20/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 20 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 44/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 44 /mo $ 57Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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Advanced Security Features
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5'x15'Online only price$ 69/moMedium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 90Best Price Label+ one-time $29 admin fee1 unit left! -
10'x7'Online only price$ 70/mo
Medium 10'x7'- elevator access
- climate controlled
- inside unit, rollup door
$ 70 /mo $ 92Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 77/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 77 /mo $ 101Best Price Label+ one-time $29 admin fee1 unit left! -
10'x7'Online only price$ 83/mo
Medium 10'x7'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 83 /mo $ 109Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 137/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 137 /mo $ 159Best Price Label+ one-time $29 admin fee2 units left! -
10'x12'Online only price$ 150/mo
Medium 10'x12'- elevator access
- climate controlled
- inside unit, rollup door
$ 150 /mo $ 174Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 168/mo
Large 10'x14'- elevator access
- climate controlled
- inside unit, rollup door
$ 168 /mo $ 176Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 169/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 169 /mo $ 177Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 173/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 173 /mo $ 201Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 187/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 187 /mo $ 217Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 319/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
$ 319 /mo $ 392Best Price Label+ one-time $29 admin fee
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15'x25'Online only price$ 339/mo
Large 15'x25'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 339 /mo $ 377Best Price Label+ one-time $29 admin fee
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20'x20'Online only price$ 404/mo
Large 20'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 404 /mo $ 450Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
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See what fits in different storage unit sizes
Dallas Climate Controlled Storage Units Near I-635
All indoor self storage units in Dallas are located near I-635 between U.S. 75 and Dallas North Tollway. Cheap storage units range from lockers to large storage rentals capable of holding the contents of a two-bedroom house.
Tuck away your golf clubs at the front of a 5x10 storage unit after playing a round at Northwood Club, which is just a mile away from the storage facility. About the size of a walk-in closet, you can also stow other recreational items or boxes of seasonal decor. Just put whatever you use most often in easy reach.
A 5x15 storage unit is perfect for clearing out the contents of one room, with space leftover for a few more items. This is a great option if making way for a new housemate or downsizing apartments. Stow your skates or bikes here too, as the storage facility is close by the multiuse Preston Ridge Trail. Just a little farther you'll find the University of Texas at Dallas.
North Dallas and Far North Dallas residents may need the 10x10 storage units, which can hold up to three rooms, including furniture, mattresses and stacks of boxes. These large units are handy whether you are moving apartments or transitioning out to a suburban ranch house.
Downtown Dallas is just 13 miles south of the storage facility. Take either U.S. 75 or Dallas North Tollway, and in less than 25 minutes you'll be watching pro basketball or hockey at American Airlines Center.
Dallas Public Storage offers a variety of climate controlled storage units for whatever you have to stash.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 168)
Denise is very thorough and nice to her customer… and she keeps the place clean!
Very satisfied. Denise was a great help. I did not need to go to the office to sign any paperwork. She helped all through the phone and explained everything with clarity. I do recommend this place and Denise’s services
Wonderful service at this location by Denise. She was very patient, friendly and informative to us as first time storage renters. Thank you Denise!
First time auction buyer, Sara was very helpful helping me through the process
Do NOT get a storage here. There’s water damage and reeks of mildew in the entire building.
The access code is useless because the door is always open therefore homeless people are always chilling inside the property.
All the employees are never at the front desk or anywhere to be found.
The elevator is janky, someone with a smooth brain designed this floor plan. Some of the storages are lower level & you’ll get trapped down there if someone else is using the elevator. Also there is no phone connection to call anyone if you are trapped in the lower level .
I got my storage today Denice showed me around she was very friendly and the storages are very clean
Becca is the greatest! Super knowledgeable, very polite, friendly and professional. We showed up just a couple minutes before closing time and she stayed late to get all our questions answered and get us the information we needed.
The staff has been great anytime I’ve dealt with them. However, the door on the east side of the building is broken and open at all hours of the day. The 2 pictures attached were taken a week apart and at different times of day. Seems like step one of securely storing people’s belongings would be to restrict access to the building in which the items are stored….
Las puertas de los gates y elevadores No funcionan desde hace días y no andado ningún aviso de este problema y no contestan las llamadas…😠👎
I can’t believe.
Online it says they are open till 9PM and it is my 2nd time coming at 6pm and the office is closed.
I spoke to someone before 6 o clock and they told me they would be there. I even waited 5 minutes before going to my car, just in case someone could’ve been in the bathroom but no. I am canceling my reservation and take my business somewhere else. I recommend you do the same.
Supper helpful and polite!
Sara went above and beyond to take care of my issues and concerns.
EXCELLENT, KNOWLEGEABLE and PROFESSIONAL.
Great service Ashley is wonderful
I reserved a unit two weeks prior to moving in. I’ve had 2 people called me to confirm the reservation both time I said yes . The 2nd confirmed call I asked if I can come in a sign the papers a couple days early before the move in date because I want no problem on the day of the move in.whoever I spoke with told me I can sign the paperwork online when I ask if he could send me the link he wasn't able to send it and said I would have to come in, no problem I told him I’ll be there the next morning at 10am.Got to the office to sign only for him to tell me the unit I reserved was no longer available and the units are first come first serve . So I asked what was the reservation for ?he said to reserve the price?!?? So I asked why was I called to confirm the unit if they didn't have it?!?? He said the unit are a first come first serve…again so why was I getting calls to confirm if the unit I reserved was no longer available and when was I going to be notified that it’s no longer available.
Ashley is simply the best. Everyone if you need a storage please see her she goes above and beyond.
I'm so upset. I got this unit last week because I had planned on cleaning up my guest bedroom over the weekend. I've visited 6 times since Friday (10/18) and the doors won't open because the system is offline. It was absolutely necessary for me to clean up my guest bedroom because my wedding is this Friday (10/25) and I will have family staying with me. I've called numerous times and they don't answer the phone. I've left voicemails and even called their corporate office, who said all they could do is create a ticket for the property manager. The property manager is the one not answering the phone, so I really thought corporate would be more helpful. Awful experience. Please consider a facility that won't lock you out of the space YOU PAID FOR.
UPDATE:
I will leave my 1 star review because I still think the facility and corporate failed me. But I want to say that when Becca called me back and heard my situation, she went above and beyond to help me. She was able to transfer me to another unit and even went all the way around the building to manually open the doors and let me in. She's very sweet, kind, and understanding. I hope her boss knows that she deserves a raise.
Ashley was amazing & had exceptional customer service. She goes above and beyond for customers!!! They are lucky to have her
Never answer the phone and the system always down. Can't even get in to our storage
Ashley is very helpful and knowledgeable, fantastic worker kudos to her!
Amazing customer service!! Ashley went above & beyond for me today!! I cannot thank her enough!! Go to PS alpha location! They’ll take care of you!!
The store operator Ashley was wonderful she answered all my questions was very approachable
Will was so amazing
Will is amazing and is great
Will was amazing & super friendly!!
Will is amazing and above and beyond!!!
Everytime I come to public storage Wil always helps me out and gives me accurate information. Very helpful young man.
WILL FOR THE WIN!! One of the best public storage employees I’ve ever worked with, if you need a seamless experience that’s stress free please come see Will!
Will was amazing!!!!
Will was awesome. Helped me out a ton
Will was amazing and always gets me perfect: this place is nothing without WILL
Will is great and takes amazing care of me, if you need storage come and ask for WILL!
Will is amazing and has this place on lock, come here for great service from will
Will took amazing care of me
Where there’s a Will there’s a Way🙌🏾 he was amazing. He was very helpful both times I had to come to the desk for help. Definitely great customer service and super helpful! PROMOTE HIM ASAP💪🏾💕
Arrived in a hurry and Will the manager was able to handle everything accordingly and calmed my worry down. Assisted with class.
Make me fill comfortable about renting from public storage. Mr. Will knows his job very well.
Will is awesome amazing even with my tears he was so helpful patient please keep him on this property will is so sweet
Will is amazing! He is so sweet, chill, and helpful!
Will was amazing!!!
Will was amazing and got me handled super fast
Will took great care of me
Will helped us get started and was terrific!
My guy Will made the experience easy and fast for my first time getting a storage. Come see him
Will was great!!!
Will is the best advisor in helping me In my storage needs thank you so much
Will has been amazing to help me. Customer service has been better than what it was before!
Thank you
Will was amazing and took great care of me, come here an ask for will. This place is nothing without will
Will took great care of me!!!
Will took great care of me!
Will always takes great care of me and gets me right, he is amazing.
Will took great care of me and made it as easy as possible.
Will took great care of me, If you come here please ask for will as he will get you handled greatly, he is amazing, please give will a raise
Will was great and helpful
Will gave us awesome customer service. Get him a raise !!
The employee Will was very friendly and helpful .
It was a great experience working with Will. Would highly recommend
Will took great care of me
Will was amazing and took the absolute best care of me with my move
Will took great care of me and made the move in super easy
Will is amazing and always does an outstanding job of taking care of us and has the best customer service ever!
Will was great
Will was amazing this place is nothing without will
Will was super helpful, very professional and informative. Much better experience than previous storage units.
Will is always awesome and takes great care of me
Will was amazing and took great care of me, even got me a discounted rate. Will is amazing and if you come ask for will
This place is very poorly managed, they never have cars to move your things, only one elevator works and there is almost never anyone in the office and to make a claim, no one helps you.
Will helped me, great service!!
Will was great and very nice! He explained how I can set up my automatic payments! I will be using them again!
Will is simply amazing! Amazing is an understatement very patient very sweet definitely deserves a managerial role. Please visit this place and ask for Will he goes above and beyond
Will is Great. Always helpful and courteous. Makes things easy. Appreciate you Will.
Anthony
Very professional and understanding! Always call away and ready
Will was my Customer Service Associate and he was Excellent! He provided me with all information and the best way to use my unit.
Will took care of me. He did an excellent job.
Will did an awesome job finalizing our reservation. He was kind and professional. Thanks, Will!
Will was great! The best customer service! Can’t beat it.
Will was great answered questions, got me in and out and his energy was very pleasant
Moving is stressful. So great to receive great customer support. I had already paid for a unit, but was worried it might be too small, so I reserved a bigger unit. I called and spoke with the District Manager. He advised best course of action: come in, see which unit fit best; transfer payment if needed. Great! Came in and store clerk, Cesar Robles, totally ran with what his DM had advised. No hassles. Showed me both units, plus a third larger unit. Helpful at every stage, with every question. Like I said moving is stressful. So to have someone like Cesar take down the pressure of that stress was a blessing.
I am a new renter and experienced great customer service, Will was extremely helpful, I will be relocating my things to the new location.
Will was great !!
This is a very clean facility! Will Sparks is the best! Good brotha!! Any time I need anything, he's always responsive and understanding! He also reached out when there was an issue with my lock, and it made me feel comfortable and kept my things safe and secure! He makes sure his job is done thoroughly and correctly!! Thanks, brotha, for taking pride in your work!!
The best! Will and Ceasar are always helpful.
Cesar and Will were than helpful
Will &Ceasar professionals all the way...
This is the best storage in the DFW!!! They really took care of me.
Will is such a great employee, he took such great care of me and made everything so easy, will be recommending this place to everyone
WILL has excellent customer service. He knows how to talk and treat the customers with respect when he checked me in and did my tour on my storage show me where it was tell me my pricing and everything he did an amazing job with everything across-the-board I know that I can only do five stars but with him I will do 10 stars, so I hope that corporation take care of WILL at this public storage on Alpha Road !!!!!!
Will you the best!!!!!
I wish I would have read the reviews in regard to the door being constantly broken I wouldn’t recommend renting here unless you want to get your stuff stolen and be disrespected by the property manager… my stuff got stolen on the very first day I moved in . It’s only been 2 months since I moved my stuff and I’m about to move out …
Caesar and the manager at this location are very nice and professional. Very helpful with my situation.
William was amazing!!! He answered all my questions, gave me some great pointers, tips and suggestions! Glad I decided to follow through with my selection on location!!! Thank you for your patience. #store27383
Will help me at Public Storage on Preston, it feels so good to meet a genuine friendly face when entering a business and being assisted great worker.
Will was absolutely amazing. He went over & beyond to assist me. His customer service is top tier. If I ever need a storage again I will definitely use Public Storage again.
Just want to share that I watched a "Karen" situation unfold in front of me and Will, who has always been professional and helpful every time I've needed help, once again showed nothing but patience and professionalism while this "Karen" who's husband now has joined in being rude and low key threatening to the employee, Will. Anyone who is dealt with customer service knows It isn't always easy to keep a level head in these situations And I can give nothing but praise to will for how he handle this. You've got a great employee there
The guy was really respectful and helpful. He really helped today and I appreciate it so much. I will recommend this public storage area just because of him . Thanks again
I recently started using this facility and worked with Will to get set up. He was very pleasant, courteous and knowledgeable. He has been wonderful in answering my questions and helping me take care of my storage needs. I am glad I found a place with amazing customer service because nowadays that’s hard to find anywhere. Will is the best person working there. He went above and beyond with the entire process. I really appreciated all of his help.
Will was absolutely awesome! Great customer service!
AVOID AT ALL COSTS!!! Doors chronically out of order or broken, one elevator hasn’t worked in months, and we even suffered a break-in - BUT THE FEES KEEP GOING UP! Since Public Storage bought this property, it’s obvious they care little about their property and more about cashing in on fees. We’re going to Extra Space on Montfort.
Received excellent service from Andrew today!
They always work with you. Thank you 👍
Will was amazing. Helped me transition to a bigger unit and made the process painless. Give ‘em a raise! 😂❤️
shout out to andrew for his great customer service!! I would give 10 starts if I could.
Andrew S. was so amazing! I soon as I walked in, he treated me with the best customer service. Andrew showed me around the facility and made we feel welcomed. Thank you again Andrew S.
Andrew was amazing. Very patently knowledgeable and great attitude!
This review is about Andrew specifically. He is great at customer service, kind and helpful. Thank you, Andrew!
My review of the facility however is MUCH different! And so since I have nothing nice to say, I’ll say nothing about that.
Andrew helped me so much through my language barrier and he is a good property manager and took time to explain everything. He is very passionate and helped me alot.
They are very courteous been using them for years . They work with their customers on any needs
Great customer service. Very reasonable pricing. All units are indoors. Security access for entries and elevators. I highly recommend them.
By far the worst storage option available. I had two locks on my unit, and when I went to check on it, one of those locks had been removed. I asked Lola what happened and she said they've had a bunch of break-ins. She gives me another lock and tells me it will make sure everything is safe. I come back a few months later and both of the locks on my storage unit had been removed (including the lock she provided that she told me would make sure my unit was safe) and my storage unit had been broken into with multiple valuable items stolen. When I tried to figure out what happened, Lola was combative, unhelpful, and refused to check any security footage. Would avoid at all costs. I've attempted to contact Public Storage's corporate office and have not received any response.
I wish they wouldn't have upped the prices but they are still really decent as far as self storage goes.
Delores (Lola) was phenomenal. She explained everything throughout the whole process of getting set up with a unit. Definitely recommend her.
Super inconvenient when none of the elevators in the building work. You guys are charging us way too much as it is & we should be able to gain access to our items without all the hassle. & signs throughout the building indicating clear directions to the stairs would be nice. It’s like you’re walking through a maze that leads nowhere.
Works when you start to downsize
DO NOT RENT HERE! The place is awful. I have had a unit there for about 7 months and they have jacked my rate up twice now. The first time was after renting there for only 4 months. It went from $180 (10x10) to $240. When I called about it they were able to lower it the first time but the second time they said “in the rental agreement I agreed to rent hikes after the first year” and denied the adjustment. Meanwhile, I haven’t even rented there for an entire year yet. Here in Dallas there are so many option. Don’t pick this one. This is such a great way to make sure customers don’t come back. I’ll be vacating and finding a new storage unit where they actually care about the customers.
Lola was wonderful. She explained everything and made sure we didn't have to pay for insurance or locks we already have. The facilities are almost brand new and she made sure we understood when to renew, the days to pay, and that the app can make things easier. She was a pleasure to talk with and rent from. We just rented today, making a reservation and walking in minutes later. Time will tell if anything weird happens, but so far so good!! If you need to rent a unit, and need someone with great common sense, see LOLA!
Horrible, this "secure" storage has break ins all the time, one person on duty is never in office (i get it there are things that need to be taken care of) however if you need help/dolly/equiplemt or need to ask a question you can stand outside waiting for and hour
someone tried to break into my unit and broke off the latch of the lock, office attendant had ZERO empathy, I'm told have to waulit 3 weeks to get my lock cut off or pay for locksmith; my 6 year old daughter is DEVASTED because all our Christmas decorations are in there
Have been calling number given for district manager for 4 days have gotten NO RESPONSE
Lola, one of the managers here at this site is one of the best managers ever. She helped me when my unit got burglarized with calling the police and showing me how to eat fowl insurance. She is one of the best here at public storage so whenever you’re renting a storage, please get with Lola. She’s the best.
Dolores was a joy! Made the process smooth and easy
These guys were pretty great 👍
Edit: Used them when they were Storage 365, they are now Public Storage. Quality has degraded
If I could do a 0 star I would, our storage was broken into due to no good security or cameras. We only have 2 weeks so far and lost 8,000 worth of valuables that we will never get back. Receptionist Lola stated that some were caught but not all and that they climbed over to view into our unit also that it was multiple units broken into not just ours. Don't go here unless you are okay with people stealing your stuff.
Public Storage took over & I RAN. AWFUL staff. Especially Dolores. Very very rude! allowed 2 white men to PARK their cars in the loading dock when not loading anything & when I brought in my uHAUL my freaking UHAUL you know, those BIG moving trucks she had the audacity to follow me around the building WHEN LITERALLY CARRYING THINGS INTO MY UHAUL IN 100 DEGREE WEATHER to make ME move from the loading dock. I was already blocked in by 2 other trucks but OF COURSE she doesn't tell the truckers to move! RUDE RUDE CRANKY OLD WOMEN who shouldn't have any business in customer service but maybe in a rehab.
Service is terrible. Complaints are met with excuses.Access is limited as doors are often broken and on-site manager can’t be found. Carts are seldom available. And to make matters worse rents keep going up.
DO NOT RENT HERE!!! You will have your items stolen and homeless people live inside there as well. When public storage toke over EVERYTHING went down hill tooo many problems. They are always (“fixing “) the doors/elevators. Dolores seems to always have an attitude.
Public storage purchased the property I originally rented with. My monthly bill has increased TWICE in 6 months!.for a total of almost $20 more than I was paying. DO NOT RENT FROM THIS COMPANY!
Lola is a pleasure to work with. Very helpful and super friendly. She makes the perfect property manager. Thank you so much for all your help and assistance!
I completely agree with Jaxon review.. They have went down hill since switching to Public Storage! Please do not go to Public Storage, plus they are raising their prices and its soo many other storage units that are much nicer and cheaper! Please stay away!
Since Public Storage (formerly storage 365) has taken over its been a down fall. Multiple missed and misunderstood communications between staff and customers. Manager never called back only had property worker doing everything. Code randomly gets locked, they locked my gate code because they swore my unit was not properly secured, upon walking to unit with site personnel they saw the unit was properly secured. Its so much I could list, but refuse.
There's a much nicer and better storage unit 2 miles down the street, they are cheaper and definitely have great customer service!
Was previously storage365 and their staff was phenomenal. Now they have switched to Public Storage has been a down hill since. The facility is always dirty, they have been going through multiple staffing changes. I was set up on autopay with storage365 they switched to Public storage and my account gets behind they failed to CALL me to let me know of the changes instead charged late fees and called when the payment was late. Please stay away from this, I suggest there are other storage units close by who are cheaper (As they have raised prices) and better customer service
The access door is always open at night. The workers don't clean up mess around building in front of the doors.Bathroom hasn't had paper towels for 2 weeks.