Public Storage Self-Storage Units at 7412 Lemmon Ave, Dallas, TX

I would give Brandy 10 stars if I could. She is absolutely amazing!!! She is always friendly, happy and willing to help her customers!!

I rented a unit online yesterday, received the text saying the unit was ready, and showed up to move in. I was able to drive into the facility using my code, but there was only 1 entrance with an exterior door handle and a code box. I entered my code and the message said, "error." I downloaded the app and tried to gain access that way, but it also said, "error." All the other doors do not have exterior door handles to gain entry. The rental office was locked and no one was inside. After going back to the entryway door, a renter who was inside already finally let me in, but the elevator was broken and the stairwell was blocked off. I couldn't gain entry to the unit I had rented. As I needed to move things into the unit ASAP, I drove to another Public Storage facility and requested assistance. They were able to refund me for the lock and cancel my reservation, though I will still be calling and requesting a refund of the administrative fee this week. The Public Storage on Inwood is right around the corner and Jimi was so helpful!

Best Public Storage location in Dallas! Brandy is a literal gem of a human and deserves a HUGE raise. She quite literally saved the day from my meltdown and helped me out so much. She is truly an angel on earth and every Public Storage should have a Brandy. Public Storage, please recognize her and her service- she is invaluable to the operation!

Well I need to let you know that Mrs.Brandy, the employee that assisted me was so very cheerful, helpful and curteus.. She is a keeper for real.

Brandy was ve try helpful and wonderful to work with.

Great service brandy

Brandy is the best! I had an issue with my account at another location. Brandy was very patient and helpful. Her customer service went above and beyond.

Property manager Brandy is very nice and helpful

Brandy was great!

Brandy was great! Answered all my questions quickly and is super knowledgeable!

Great customer service from the service center at the Lemmon location.👍👍👍👍

The customer service at this location is awesome! I came in looking for space that I needed at the last minute and he was so helpful. AJ thank you so much for your patience and quick response to what I needed..

Brandy provides the best service in area. Although she is not in office all time, the property and hallways are very clean!!! Thanks for showing up on time for our scheduled appointment!

No one is ever at the front desk

Good person brandy

Brandy was excellent!!

Perfect service

Brandy was so helpful and took her time going over the rental space unit for me. She truly cares about each customer that walks in the door!

Ms. brandy, if you looking for a storage this is a great place to come to, nice service, clean storage.

Shout out to Mrs.Brandy!!Great customer service.Go to see Mrs.Brandy if you need a nice clean affordable storage.I will definitely come back here.Thanks

Great Customer Service!! Brandy was awesome! Will recommend to everyone!

This is an awesome location. If looking for storage needs call brandy at the Lemmon location she is the best

Very clean property! Superb customer service! Highly recommend this location. Thanks for all your help Brandy!

THANK U BRANDY FOR HELPING ME WITH MY STORAGE NEEDS. IF U NEED A SAFE AND CARING FACILITY TO STORE YOUR PROPERTY .GO TO LEMMON AVE PUBLIC STORAGE. ASK FOR BRANDY

Bandy is the best thing Public Storage has to offer. She goes out of her way to give great customer service and is prompt in returning calls/messages. Public Storage needs to have people train with her as other Public Storage locations lack the service she gives patrons ( and my units are at other PS locations). I come to her store when I need help or want to pay for my units as she is willing to actually HELP people. Kudos to Brandy. Give her a raise.

Brandy is so fantastic!! I dropped my phone down the elevator shaft and she immediately put in a work order and they were able to save it right before my trip the next day. My savior! She manages the space very well and make the experience seamless. 5 stars!

Brandy did an excellent job as a project manager to help me with a difficult situation. She always returned my call and explained my options every step of the way with a difficult situation. I highly recommend this facility.

Definitely recommend the Public storage They have nice employees! Brandy she is amazing and great Person the Attention, Service, Help, Question , Quality is excellent Thank you so much!!!!!!

Brandy was super helpful getting us set up with a unit. Great location!

Thanks.

Advertised a good price with 2nd month free. I take the time to look at the space, meet with the manager, and am told I can lock in the rate for a year if paid in advance. On that basis I go to sign the contract and find that the rent will increase 70% over the advertised rate in less than two months and no 2nd month free. Unbelievable. Canceled the contract and they promised to refund my money. Total waste of time and now waiting to get my money back.

Liz customer service is excellent!

The staff is always helpful and friendly. I would recommend Public Storage to anyone. Shout to out to Quincy in particular.

Quincey is by far the best sales associate I’ve ever met ! He def made my experience with public storage a great one. He was able to assist me immediately and was very helpful. Thank you Quincey !!

Brandy was incredible. She helped me so much! I will never use any other storage place. Thank you Brandy!

I love Brandy!! She is so energetic and welcoming! I will always come to her!!

The employees at this location are very knowledgeable and helpful. I have worked with Brandy for a number of years and she goes out of her way to provide the best in service.

The online process was extremely easy and the front desk clerk was extremely helpful in helping with my storage unit.

Brandy….💕💯💯She is AWESOME!

Very clean property brandy

Thanks Brandy

I want to thank Brandy, she always helps me if I need help in person or by phone. The Units and Office are very clean. I always recommend this storage on Lemmon Ave, thank you very much Brandy Best, Mrs Wandy Pinto

Brandy is a very professional person, she is there any time I need help could be on the phone or in person. Thank you so much Brandy, you are the best

I see Brandy always on property working. The property is always clean, great service, best location in area. HIGHLY RECOMMEND!

Brandy the best

GIVE BRANDY A RAISE SHE IS THE BEST!!!!!!