Public Storage Self-Storage Units at 7412 Lemmon Ave, Dallas, TX

Brandy the best

I see Brandy always on property working. The property is always clean, great service, best location in area. HIGHLY RECOMMEND!

Brandy is a very professional person, she is there any time I need help could be on the phone or in person. Thank you so much Brandy, you are the best

I want to thank Brandy, she always helps me if I need help in person or by phone. The Units and Office are very clean. I always recommend this storage on Lemmon Ave, thank you very much Brandy Best, Mrs Wandy Pinto

GIVE BRANDY A RAISE SHE IS THE BEST!!!!!!

Brandy was incredibly easy to work with and an awesome person! Keep up the good work!

Great to experience!! Brandy was so helpful

Very clean property! Best customer service!! Thanks brandy location highly recommended

Best service in the area! Thanks brandy!!

Brandy is great with customers. Great personality and extremely helpful. I reserved a unit via the app at a different location as I need but Brandy was so helpful in helping me figure out a solution. In the end, I chose that location because of the great experience I received.

Highly recommend. Brandy in customer service was amazing. She was picking up trash when I arrived but stopped what she was doing to assist me. She answered all my questions and was a great help.

Brandy is a great person to deal with . Very thoughtful and kind.

Thanks Brandy for the great service!

Disgusting place disgusting people. Absolutely no customer service. Manager Brandy is very rude and Unfriendly. The owner of the place obviously isn't any better since there are 100 1 star reviews on brandy and yet she is still employed here. Horrible business so rude. Beware & stay away!!!!!!! If you want to have a good business spend a little time teaching your "managers" how to atleast be friendly to someone. Especially someone who was waiting on them and had an appt scheduled. I can not stress enough how sketchy of a business this is. I will be making complaint after complaint until my voice is heard!!!!!!!!!!!!!

I have been calling storage places for several days looking for information. Of them all, I must say that Brandy at this location has got me sold. She has been the most helpful, professional and kindhearted person I have spoken to. She is very knowledgeable of her profession. I had ALOT of questions because I am a thorough person which normally irritates people but Brandy was incredibly patient with me. We need more Brandys in the customer service world. She is a true gem.

Brandy was great!

Hello guys if you want to rent a storage at public storage on Lemmon come to brandy she is really friendly and she explained very well all your questions thank you brandy for you help appreciate.

Brandy, the manager is very professional. If a need help, she is always there. I recommend to friends and family this Storage. Thank you Brandy

Property manager aka Brandy was extremely helpful getting me to my new unit also I like to add kind friendly and so helpful definitely would recommend you store your stuff here five star rating

This is a great location with easy access and clean facilities. Brandy manages the property and is always friendly and helpful. They did ask for me to leave a review but I'm leaving it because it is deserved! Furniture dollies are always in the same area and have always been available when I've needed them. Remote access makes it easy to get in and out and this location is situated between two Sewell Dealerships so it has even more security than usual.

It was easy to reserve my storage online & had no problems. Angela was very helpful today with the billing questions I had. Thank you public storage.

This facility is dirty, and customer service is lacking. When you sign up, they are very aggressive about you giving a 5 star review. I guess that’s why there are so many. In fact, 1 star is generous! They only have 2 dollies for customers, and they really don’t want you to use them. In fact, I got yelled at because I was “taking too long” (REALLY?). After less than 5 months they jacked the rate up like 50%! So I left. I gave written notice like it says to do in the contract, but they didn’t want to take it. “Don’t worry we don’t do that”. I did it anyway. There are better places to store your items!

You want to know the tricky part about this 5 Stars rating Public Storage location of Lemmon Ave? Brandy the manager asked you to add those 5 STARS at the beginning of your first registration time. Sadly, the nightmare starts later, once you are already in need of them. The first day, we needed to find a dolly which they have only two but only for decoration. They are lacking and only available until manager Brandy is willing to respond your messages. Looking for her is like a game. You can tell when she is at the building, but she does not respond to phone calls or stay in the office. The gates are supposed to be connected with an app, but at that time the entry wasn’t working for about the time we were leaving. The place is dirty in the corners of each hall. We rented a unit supposedly with AC, but that wasn’t true. The AC does not work or they haven’t given the proper maintenance. Then, after two months, the incredibly increased the rent for something ridiculous. Then, leaving was even worse because they have all of these tricky little words that you have to be careful of, such as given notice in written, and making sure that you take the autopay off from your system. I hope that Public Storage Management can see this message to do a review on her type of work at that location. She is an abusive person when she feels the power to do on customers. I am glad we decided to leave this place. It was the worst experience we have ever had in terms of Unit Storage Services.

Brandy has exceptional service! Thank you!

Brandy is the best

Thankz brandy

I love this location. I have always had extremely professional, friendly, and helpful experiences with the employees here. Shoutout to Brandy and Jimmy for always answering my questions, calling me back, and generally being available to help me accomplish my storage goals! I left this location and went to another location for a while. But then I came back here because it's the best!

Jimmy was professional and knowledgeable! He provided great customer service!

Brandy was awesome! She was very helpful!

Brandy was fantastic professional, and very helpful with the sign up process! Definitely will recommend this location to anyone looking.

Great customer service Mason was a huge help property looks good. Will recommend to my friends.

I'm not sure if all Public Storages, but run from this... it's unsafe after hours elevators barely work and the emergency exit has been malfunctioning since I moved here.. Melissa was a amazing not sure what happened to her, however Brandy is a piece of work. Never at the office, and has a very rude tone. Tried dropping my keys off she wasn't there and literally had another customer just waiting to receive her keys and lock... Never again, if I ever need a storage unit it will never be PUBLIC STORAGE.

Thanks Brandy for the great service!!

Super clean! And Brandy was really great to work with!

Brandy is amazing! Highly recommend this location she was super helpful and made my experience amazing

I was helping a friend move last Thursday and everyone who has ever done this, knows it tends to be a hassle when there are unknown factors. Luckily for me, Mason promptly & clearly answered our questions. The only chance at beating the customer service here would be to include a moving service itself.(hahaha)

Brandy was extremely helpful throughout the whole process!

Brandy is great property manager! Thanks for being here!!!

Thanks brandy!

Awesome staff members! Manager was super patient with newbie and towards me? Very friendly, helpful, and flexible to MY needs....not theirs - which is hard to find sometimes! Will be back for sure! Thank you!

Brandy and Mason are very helpful!

Amazing service helped the whole time we were here

Excellent service and direction from Brandy!

Brandy has been great the whole time. Really helpful with everything I needed. Great experience and made things easy when I especially needed that .

I spoke to Brandy on the phone after I rented my unit via the Internet and she was very helpful and very knowledgeable and made me feel a lot more relaxed about everything. When I met Brandy in person she was equally as professional, helpful, and very pleasant. Brandy made the whole experience very simple and answer all my questions very clearly. I would definitely recommend the facility to my friends and anyone else that is needing temporary storage.

This is my first rental with Public Storage and my experience with Brandy has been great. From the beginning, Brandy has been helpful with all details of availability and rental and has answered numerous phone calls from me never becoming irritated or too busy to explain things. She personally took me to the unit and helped me with the lock and assured me about the security. Brandy is very professional, knowledgeable, and helpful. Management makes a big difference and Brandy is perfect in her position. This has been a very good rental experience.

Brandy is great really helpful

I like this public storage they have nice people there and they do help you and I guess it's 100 with Brandy she's very nice and she do take care of you that's what they supposed to do and I can get into my storage at any time but after 9 that's good

I recently had an issue and Brandy did an excellent job of helping me. Great Customer Service.

Brandy helped me, she was very pleasant and even let me transfer units. Her boss was also very helpful and patient. 4 stars because there isn't always someone in office and there needs to be more flat bed carts to move in belongings. Fair prices and located in a safe place

These folks have been great

Brandy was great. I highly recommend this location. Thank you for great service Brandy.

Didn’t end up renting at this location but Brandy’s customer service skills in orchestrating a visit to another location was superb, contacting the location, researching their availability and giving me the name and number to the next location. She was just great.

Brandy’s customer service was exceptional and deserving of a 5+ star rating. She listened and asked questions to understand my situation during our first interaction. She gave me my options and helped me find a solution that exceeded my expectations. I started moving into my unit immediately and will be done much earlier than anticipated. I highly recommend this location to work with her and get a unit that meets all of your needs. Thank you Brandy!

I accidentally left my storage unit opened and Brandy was kind enough to call me. When I didn’t answer she went so far as to take the time to text me! She’s super professional and kind! Always service with a smile! Thanks Brandy!

I came in today and Brandy took my appointment time right at 10am as agreed. The customer service was phenomenal ! Definitely come rent space here of you're in the area! Affordable spaces and easy digital sign up process! They even have an app to let you in the gate contact less!

Brandy has been so great at answering all of our questions and making everything seamless for our move in. Such a great location for our storage unit.

Despite being severely understaffed, brandy took the time to listen to multiple customer requests on the telephone, not even taking a lunch. She is what excellent customer service looks like and what the company should reward.

Brandy was excellent..

Brandy was very helpful

Brandy was amazing with helping us get our unit together and set up... Would definitely use again

Brandy is great!! I'm real costumer, so happy

Brandy was such a sweetheart! I initially walked in with questions about my reservation. She was able to locate everything in a timely manner and assure me I was all set. Not only did she do that, but she went above and beyond by informing me of the mobile application and helping me with the app. HIGHLY RECOMMEND this place. Contactless (Unless you have questions like me, and prefer speaking in person) Excellent customer service ( Again, thank you Brandy!) Great Prices Clean Safe

Very good service. Thanks Brandy!!

Brandy thanx for the great service

Brandy was a delight in helping me transfer between units. Great service!

This is the best storage place I'm been. They are really helpful specially brandy she'll help you out with any questions or concerns you might have. I really recommend this public storage store to everyone.

Brandy was great. She was very easy to deal with and extremely helpful. I highly recommend this location.

Amazing service!! The property very clean and Brandy was quick getting me kn and out Thank you!!

Brandy provided amazing customer service, was attentive, and knowledgeable. Best service I have encountered at this location. Thanks Brandy!

Thanks brandy and Bryson for the great service!

Brandy is awesome and was a great help. Excellent customer service!

Brandy was awesome. Great customer service and very friendly.

Thanks brandy for the awesome service!!

Great location, secure and Brandy is very helpful!

Thanksks brandy for the great service

Superb service! Brandy has the best service in the area. Location highly recommended!

Brandy was fantastic at getting me the unit I needed, was quick, and efficient. Couldn’t ask for more.

Brandy was super helpful with my storage space. She was knowledgeable and answered all of my questions. Thanks Brandy!

Brandy is the best. Patient and get it done service. Gave me all my choices, next day phone follow up with good news and ran to Brandy for my 10 x 20 storage space needs.

I am so pleased with the Manager Brandy, she is very helpful and very informative, I had an extra lock on my unit which I should’ve and Brandy managed to have it removed as soon a possible for me to have quick access to my unit!!!

Love this location!!! Brandy is always so helpful and cheerful.

yesterday was move in day for our company. Brandy was able to get me to the unit my company rented from this location. She was great! When I got there she was handling customers on the phone but acknowledged me right away!

Ms Brandy was pleasant and thorough.

Just came to buy a lock. Thanks brandy!

Good help with filling out reservations

brandy helped us out today and she was very helpful explained everything to us very polite!! Thank you brandy for all your help

Brandy was great. Very helpful and attentive. The company in the other hand... expect to pay $40 minimum the first month. (Not including lock)

Brandi has made renting a storage unit a complete pleasure. Randy and Bill

Brandy has to be the most awesome person ever. I have had a storage at this location since 2016 and everyone has always been great. My things have always been safe. This month was a tough month but Brandy helped me out so much!

I rented a space with Brandy She was really professional, knowledgeable and very friendly. It was a great experience.

I get that there are rules put in place for obvious reasons. I was just given my first warning for having my door pulled closed, reason being there was someone going back and forth moving stuff with a cart. I was in my unit organizing my art supplies and was accused of living there which I do not. She said if it happens again DM will have me vacate. I get it thats the policy. How about you wear a mask like you are supposed to while doing your job because you definitely weren't following those rules. What I did wrong didn't effect anyone yet you came within 6 feet of me not wearing a mask put my health at risk. There's a polite way to handle a situation and there's the way you handled it. Im sure your DM would be more concerned about you not wearing a mask than my door being closed.

Brandy is super nice and answered lots of my question professionally. The storage was well managed and clean as well.

Excellent location. Brandy was very friendly and made the initial process easy.

Very professional. Brandy helped me today will a new unit. I feel safe storing here.

I would like to think Brandy she’s a wonderful help for us every time we visit the place !! They keep the place pretty clean!!

I rented a car space today 10/11/20 with HELEN. She was really professional, knowledgeable and very friendly. It made my rental deal so easy, she in a nice matter explained how it worked. She took the time to walk me and show where the space available was. I checked other storages, but I didn't feel comfortable, like I did with this one. Great experience.

In times of trouble strife and anxiousness "Keep calm and carry on" there is always a bright light out there to help you through and remind you that people care and are nice to be around. The most recent example of this in my world is "Helen" at my storage unit facility that I utilize over by Love Field airport. Helen is a bright light for me during our interactions and when I depart Im better off and happier for it. Thanks Helen keep smiling, you make a difference.

Helen, was super, very professional and easy to work with.

HELEN was very helpful with my needs for a large storage unit. She contacted me may times, and was very pleasant in person. 5 stars for HELEN...... Andrew

Wonderful storage company great customer service from Helen! Always clean well kept

Nice storage unit. Manger Helen was helpful.

Morgan was helpful! Good experience.

Morgan was wonderful in assisting me from start to finish with my Public Storage needs. She was patient and kind in answering all my questions and taking me to see a couple of the units I was interested in at this Public Storage location on Lemmon in Dallas, Texas, thank you Morgan.

Isela was very helpful with my move in Gracias isela

Clean facility

Keeps my stuff safe

Melissa and Amanda are the best! Customer service is amazing and I’m super happy to be working with them!

Melissa was good that her job tht show me wat I need to knw she is good at her job

Had a great experience with Melissa! Super helpful and nice. Love this location.

Melissa is fantastic!!

We had an excellent experience a few days ago here. Melissa is extremely helpful and I highly recommend this facility.

This location is awesome Melissa was such a great help and explain to me everything I need to know your the best🖤💜

Brandy was very helpful and thorough and explained the entire process to me. Thank you Brandy for your help and professionalism.

Fast and friendly! Melissa help me find the right amount of boxes for my move. Thank you Melissa!

Isela was very nice and helpful she answered all my questions Made the process go quick and easy

Melissa was excellent.

I’ve had great service from Melissa. She answered all my questions and made a complicated situation easy!

Melissa is the absolute best!!! She is friendly knowledgeable and extremely helpful!!!

Thank you Brandy!!

Super neat facility and very friendly staff... I strongly recommend this property for any storage needs!!

Melissa was absolutely fantastic and provided excellent customer service The location is great and the facility is very clean. I would highly recommend this Public Storage location for your short term or long term storage needs..

I was able to find a great deal online and to my surprise Melissa walked me through the process very cordially

Melissa was absolutely fantastic with providing me the storage unit I needed in such a short time. She was attentive and efficient. I am so glad I came here for my storage needs. It’s a great location with excellent customer service.

Great customer service and easy to communicate and work with

Melissa was great with helping me find the best unit for my needs. Thank you! Highly recommend this location

Go by and see Melissa at Public Storage on lemon Avenue. She is awesome. Very friendly. Very much cares about her customers.

Just raised my rent $8 per month with no warning after only 5 months of having my unit. I picked this location because at the time it was cheaper but if they keep raising my rent that will no longer be the case. They also aren't up front with the fact that you have to have insurance which is an extra $11 a month. If it wasn't such a pain to move units I would leave this location.

Great customer service

Krystal was a very helpful and kind person who answered all my questions would recommend this location to my friends

Stopped in to Rent a storage unit and Spoke to Melissa and Krystal and they they gave me Outstanding Customer service. I would definitely recommend this place great customer service..

Costumer service was great Melissa was very helpful she explained everything to me.

Costumer's service is great with Melissa

Melissa was great with such a friendly and wonderful attitude towards helping me with my inquiries. I recommend this location for great customer service.

Always great customer service with a smile! Goes the extra mile for their customers!

Great customer service, friendliness and hospitality are rare nowadays, but Melissa will show you it’s still around. She is one of the few that esteems Public Storage and it’s customers and never seems to meet a stranger. I wish it was enough of her to go around, the world would be a better place. Thanks Melissa for a job well done! 🎊👌🏾💯

Stellar customer service! Quick and easy process! Melissa and Tyler did great work

Melissa has gone above and beyond and out of her way to help me with my storage needs from day 1. She never ceases to amaze me. #bestpropertymngrever

Melissa and Tyler are the most accommodating and helpful staff I’ve had the pleasure of working with. Highly recommend this location

It's an excellent location first of all. Prices are very reasonable. I was pleasantly surprised how reasonable. But the best part is the manager Melissa and the area manager Chad. There is nothing they won't do for you. The integrity, trust, and kindness that is so hard to find these days you will find here. They run a tight ship and when you drive away you have no worries.

Tyler does his best to go over and beyond when helping. Good service, and always smiling!

Great manager there.

Melissa was great in providing me exceptional customer service. Thank you for being so patient and knowledgeable.

Very happy customer. The property manager Melissa is so nice and gives incredible customer service. She's the best.

Melissa was so helpful! Professional and confident and detailed in assistance. Outstanding customer service today in person!

Melissa was awesome super helpful!!!

This is the place to be if you looking for convenience and great customer service. Melissa & Rick is awesome!

She was very polite and very informative

Melissa was very friendly! She gave me peace of mind and was very thorough during the entire process of it all!!

Melissa was wonderful helping with my storage needs. She deserves a raise. thank you

Melissa was very helpful, courteous, professional, and on time. Thank you so much for making my experience very satisfactory.

Melissa and Rick are the best where very helpful n patient to explain everything to me THANKS GUYS !!!HAPPY LEasee

Nundee had great customer service when I needed assistance on finding a storage unit.

Thanks for all your help Melissa you have been a great help.

Melissa is awesome! Very helpful.

Melissa and Rick have excellent customer service. They are friendly and make you feel comfortable as soon as you walk in the door.

This is second storage unit i have rented at public storage this month. Melissa, Bibi, and Rick did a great job finding The storage unit that I needed

Melissa was so helpful and I appreciate her being so patient. She made a stressful event not stressful at all. Thank you

Melissa and Nundee were very nice and helpful in helping with my storage needs. A very nice storage facility.

Just got a storage unit from here this morning. The staff is friendly and knowledgeable. I inspected the unit and it was clean and exactly what I wanted. The location is convenient and has easy crossover access from street. The manager Melissa's was great. She answered all my questions and got me out of there in time to make my meeting. Her assistant was very friendly and nice. I can't remember her name. Convenient and secure. 5 stars so far. I'll do another review in a few month's.

Thanks Kelesa for a quick and easy move in day registration, despite the pouring rain. Very happy with my experience.

Melissa was awesome with helping me select the best unit for my storage needs! A+ service and atmosphere! Also, Becky was there to assist with moral support and great conversation.

I have a great experience at this location. Melissa was so helpful and very friendly. I am very pleased with her customer service.

Melissa was great! Thank you.

Rick was absolutely fantastic. Being one of the first people I encountered with moving into Dallas from New York he made my welcoming absolutely fantastic. Getting a storage at this location and being helped by Rick was amazing!

Great service! Rick was the man working. Great guy! He made sure that everything I needed was found and I moved my things into a storage immediately!

Melissa and Rick were very friendly and helpful!

Great experience getting my storage unit & paperwork set up! Melissa is super knowledgeable and efficient, but not annoyed when I need to stop down and ask the same question again. Excellent service!

The older guy at the desk was very helpful. He even worked out a better deal with me than what we discussed over the phone!

Melissa was wonderful and got us all taken care of. The location is great. The facility is clean and well kept up.

Went to pay my bill and had an awesome experience. Melissa was very helpful and made my visit oh so fun and talk friendly.

Rick was super helpful and kind! Moving my stuff in was a breeze and I was thankful for the bottled water too! :) :)

Melissa was awesome! Very friendly and helpful. Great space/location.

Melissa was so helpful and friendly!! Fast and easy experience.

Melissa was great!

Eurydice is very friendly and very efficient.

Rick helped us purchase a unit today and he was very polite and professional.

Melissa and Eurydice were very professional and helpful through this process. Thank you.

Eurydice has such a comfort in helping you find whatever it is that you need! Super sweet lady!!!👌🏽👍🏼

Eurydice provides excellent service and I couldn't be happier with her! However I'm not happy at all about the hidden fees that weren't disclosed when I reserved my unit online. $19.99 to use their lock because it's designed in a way that you can't use your own. Had to buy their renters insurance up front until I can figure out if my policy will cover this also. That's why I took away a star.

Very attentive and warming staff. Eurydice was very polite and professional and the location is kept in tiptop shape. Highly recommend.

Eurydice & Melissa were both very helpful and friendly. I felt very confident my needs would be met.

A lot of hidden fees. Be careful!

Eurydice, the manager, was very helpful in getting new locks for my unit.

If I hadn't been in a time crunch I would have found another place. They may offer $1 rent for the first month, but then there were hidden fees. You ended up paying a months rent anyway. It was not a savings discount.

Wonderful experience. Eurydice Melissa were so helpful. Excellent customer service

I stopped by to inquire, and I sent my young daughter into the facility for a pricing brochure. My daughter came out promptly and the customer service rep was behind her. The customer service rep asked about the items I wanted to store, and told me the size of storage I would need. She recommended I sign up online for best pricing. I went home and made the reservation. Two weeks later I was at the facility completing the process. The same customer service rep was present, and she greeted me with a smile. Her name is Eurydice and she was very friendly and knowledgeable about the service. Her professionalism was appreciated.

Melissa was so efficient and friendly as well as knowledgeable...loved my ride on the golf cart to hire my unit!

Eurydice was an excellent representative! She helped us tremendously and was very kind! Thank you Eurydice we appreciate you!-Erik Harrington

Kelesa & Eurydice helped us the other day get our storage and they were professional, NICE and a refreshing change from other storage places I have encountered. It was a rainy day and they were a bit of sunshine. The location though it seems older is also well kept . The only bummer is having to get out of car to punch the code to exit. Would love a drive up one ...but location for us is perfect

Thanks to Melissa and Eurydice for the great customer service! We will definitely refer some other businesses to use Public Storage on Lemmon Ave for their Storage needs.

Melissa was extremely helpful and sweet. Registration was a breeze and my storage unit is exactly what I needed!

Melissa was awesome.

Kelesa , very good and eurydice is good customer service and also quick

Came into a different location today to ask about my storage. Eurydice went out of her way to call her DM and help me gain access to my storage. Really great customer service from Kelesa who was so sweet. Thank you ladies.

Eurydice is an amazing person & human being. She helped me physically push my car into my storage unit along with helping me throughout the process of getting my car fixed, and using the storage unit later for business purposes. Highly recommend this lady for any assistance here or for another business

This is a great location. Well keep grounds with awesome office staff. Manager is super helpful and keeps a close eye on the property. Safe, secure with great leadership you can’t go wrong here.

Oh. My. Gosh! I have used several storage facilities and the staff here is by far the best...friendly, accommodating and efficient. Eurydice is a treasure, and a pleasure to work with. I work in a customer service focused business and she mirrors that attention to provide an excellent customer experience. If I owned a company I would steal her away. Great facility and superior staff.

Melissa made check in easy and quick! Very grateful.

Eurydice went above and beyond to make sure that this Public Storage is absolutely, hands down, the Best place to go for your storage needs.

Melissa at public self storage is awesome she made getting into the unit hassle free and easy. I would recommend this storage facility to anyone.

Awesome place

A terrible place for your stuff. The hallways are narrow and cramped. There's a solution down on the floors that just make it extremely slippery. When your trying to haul furniture, wheel a dolly or carry boxes, it's a hazard to have slippery floors! The entrance into the elevator is tight and hard to maneuver. There a 2 inch lip in the concrete so you have to lift the dolly over the lip before you can even get in the building. Finally, the entrance to the elevator from the outside is a concrete "hill" with drop offs on both side. So, as you try to roll things into the building, it is possible that they might roll off the hill and tip over. That happened to my mom and I a few times.

Eurydice, has a very warm rapport. I would definitely recommend this location, it's always clean.

Great experience at the store ! Very helpful and friendly. Would recommend for your storage space.

Hours for access

The staff at this location are top notch. Not only do they take pride in maintaining the property but they go above and beyond to make sure that the customers are well taken care of. Eurydice at the front desk went the extra mile to help me find multiple units near each other when I found myself needing more space. Her quick thinking and knowledge of the units helped immensely when it came time for me to reorganize things!

Eurydice was so helpful and quick! Great exprience getting storage space quickly!

I️ love my Girls at this location.

Great service

Very friendly over the phone and at the location. Very helpful

Great service. Very helpful. Always friendly staff

Melissa was very knowledgeable and helpful in helping me pick out the right storage unit for me. Thank you!!

Eurydice was one of the most helpful people I've come across in years. Even though she did not have a unit at her location, she found one at another location. It was a painless experience.

The customer service is great! I had a unique situation and Eurydice was extremely helpful and went above and beyond to work with me and my movers. Thank you!

Ms. Euridce is excellent.

Eurydice is the best! Very helpful and professional. Recommend to everyone.

Great customer service Evrydice really is nice and polite she even kept calm when she was dealing with a rude and difficult customer keep up the great work

Im so pleased with the customer service at this location. The manager is very nice and EXTRA helpful. Ive already suggested this location to a freind. Thank you for your excellent customer service.

My experience was excellent...

Very Excellent Service!! Ms.Eurydice

I would like to give this review in pride and joy do to being helped by Eurydice Coleman for the service she provided for me today. She made my day and my siblings with her kindness and warm invitation to come do business. I believe she could become higher positioned there real soon. Thank you Eurydice Coleman!

It was exalent Eurydice was right on q and freindly nice everything I can look for in customer sercice Thank you.

Eurydice was very helpful in finding a storage unit & going over date rates and procedure.

I think Eurydice was very very personal, professional and perfect. She did a great job. I recommend Public Storage to pamper your possessions!!

Eurydice did an amazing job for the beginning until the end of my patronage! She was very kind and overwhelmingly catering to my storage needs. Her personality and passion for her work made Public Storage my choice, and I will certainly recommend others to her location. Great job Eurydice, and keep up the awesome work!

Eurydice did a great job helping me select a unit sizeable and affordable. Very helpful and patient with all my needs

Dominique helped me out and she was great!

Eurydice is outstanding! Great job answering every question I had during my rental process. From the very first call she was all about "Customer Service". She acted as a friend in the renting process and made it super easy and fast. I have 15 storage units around the country and I highly recommend not just "Public Storage" but this exact location! Their staff goes above and beyond! Store # 23217 @ 7412 Lemmon Ave, Dallas, TX.

Great experience with Marciella. Very informative and helpful!

Veryf friendly, fast and very clean. Manager was very helpful.

Eurydice is always professional and polite, and the other staff are knowledgeable and helpful, and the office and facility is always clean. The property is always clean and easy excess to my unit. If I had one complaint it would be the lighting in my unit area, it should have a switch to turn on and of when in use, I have to continue to step out to turn it on, which is a problem for me. Over all I have enjoyed my stay in my unit, and I would refer public storage to others. Mittie Fleming dba

Eurydice was awesome! Very helpful all the way thru the process!

Eurydice the manager is AWESOME! she was a pleasure to deal with. I forgot to close and lock my unit and she called within a hour to tell me and was able to secure the unit for me before anything was taken. would highly recommend this storage location. GREAT SERIVCE

Eurydice is the best. She took care of me and called to make sure that all of my needs were met. You can't go wrong here.

This has been the perfect place for storage for us. It is close, the personnel, especially Eurydice, the BEST customer service, very helpful and affordable. Would recommend! Great location and price!

Manager Eurydice is very nice. When I was moving out, I underestimated the difficulties. I was struggling at midnight. Eurydice and her husband helped me out. Much appreciated!

This was my first experience with Public Storage! Eurydice and Deborah made my decision a breeze! They both were very attentive to my needs. I started out in a smaller storage and had to move up to a larger unit for all my furniture during my transfer to the Dallas area. After moving in to my new place, I needed to downsize to the smaller unit again and both ladies worked with me through this process! Not once did they quit smiling or act bothered by my Change in units in such a short time! God Bless both Eurydice and Deborah for making this all very simple for me!

eurydice is the sweetest and helpful person ive ever met with public storage

I was helped by Eurydice at this location. She was very helpful and knowledgeable. Overall a great experience.

Eurydice was very polite and helpful.her customer service gets an A+++++

Eurydice made the move in process very easy.

Stacy was very helpful and friendly. I would definitely recommend my friends to come and ask for her if they need a storage unit here.

Desire is very pleasant and was very helpful. I will definately come back.

Desire's exuberant personality and professionalism impacted me during my encounter with her one evening when I ran over my lock to the storage unit with the key in it, breaking the key in the lock. Even though it was well after 6PM and she had no obligation to help me, Desire joyfully opened the door and got me a new lock, which saved me a lot of time. This was extremely nice of her and showed how much she values customer service.

Good.

Desire was tremendous! She got me what I needed, showed me the storage, and had paperwork done in less than 30 minutes!! I think she was the best service I have ever had! Good Work Desire! tk

Ms. Eurydice made it very easy & understandable I truly appreciate the help and experience of a hard worker!Thanks

Eurydice and Desire both were very friendly and helpful. Got a good price to! I would recommend.

Fast and efficient, very good office staff,,

Yolanda was very courteous and professional! She did an excellent job!

Yolanda was very kind and help me with my move in. Thank you

Eurydice was fantastic in helping me change my storage unit during a recent move. The staff here has always been helpful and efficient. Highly recommended!

Very friendly service. Eurydice did a great job helping me last weekend with moving some boxes out of storage. Everything was safe and secure.

Eurydice did a wonderful job at assisting me with my storage needs

Lauren has always been very professional at her job and very helpful

Absolutely great service.Lauren took great care of us and got everything setup quickly and efficiently. Property is very clean and well managed.

Lauren is always pleasant when I visit the facility. I am happy with the service I am receiving!

I never said I "HATED THIS PLACE". I did not receive Exceptional, Customer Service that should always be provided by business that thrive and profit by service from customers. 1) We talked about my storage contents and approx time of storage, Manager Lauren never suggested/offered saving options to me. The space I reserved was much more than needed. 2) Intentionally was told INSURANCE WAS REQUIRED. Insurance Addendum indicates : it is Not Required.

Lauren and Stacy are extremely helpful and courteous.

Great! Convenient

Lauren went out of her way to give me a free box for rental books that I needed to send back ASAP. She was very helpful and nice.

Lauren makes it painless to rent here. Great looking out for customers.!

Lauren has been super helpful throughout the process

LaShonda and Lauren were fantastic!

Good service Lauren is very professional

Lashonda was great she got the right space for us and ISO nice

Nice clean units and friendly staff LaShonda was very helpful and ensured we understood the policy. Thanks for your help LaShonda!

LaShonda was.wonderful and understanding even though I as always was late. Explained facility thoroughly and convince t

Lashonda is awesome!!!!!

Lauren is such a great employee. My company has rented with public storage for years and every experience is always great thanks to the management.

Nemi has amazing personality!

Went to make a payment on my Virginia storage. Lauren helped me right away. She also gave me insight on the area considering I just moved here. Thanks, Lauren!

Steve and Lauren were great and really helpful

Lauren and all the staff there do an excellent job. Top flight customer service. Lauren is always friendly, helpful and knowledgeable about my storage unit and the property.They all do a great job!

Lashanda

Very professional services. I have used public storage multiple times and will continue to come back when needed. Thank you for the help lauren

Very good services was given to me by Ms Lauren very professional will use her services again .Thanks Lauren

Great job, very accommodating- great job Lauren and Laura

Lauren is absolutely fabulous! She is very helpful and such a joy to work with. I hate moving so she was a bright spot in the move.

Lauren was very helpful. good experience with public storage.

Lauren is very open and polite

Lauren is awesome she helped us get out of a huge pickle. I definitely recommend using Public Storage.

Sara was a nice sales person. She helped me with all my questions and i will be renting there again. Fast and friendly

It's great.

Great service ask for Lauren!

Very competitive pricing on their storage spaces and courteous help from representatives at the front desk (Lauren).

It was awesome! Great help!

I went in today to a friendly person and the place was clean..she helped me with the questions I had and I appreciate the service there.

Naomi and Nemi were great!! :) thanks for all you help! Great team work! Clean property!!! Always there to help!!

Great location. The manager Lauren is great. Very fast amd super friendly! Definitely recommend this location.

Lauren was the best! service was great and will trust no one else to my storage needs

Great customer service from Raquel! She was very helpful!

Good job Raquel your the best and nice job buy getying to buy a unit

Lauren and Raquel are the best!!! Give them a raise!!!

This is my first time ever renting a storage unit and the experience was very pleasant. The lady that helped me out, Raquel, was very friendly and professional. She explained the procedure clearly and made sure I understood everything. I assume that location is everything in this business but it is also important to have personnel like Raquel. Thanks. 10/13/14 I had to write again. After a severe thunderstorm left your storage facility without power, Lauren went out of her way to help me access mine and was a great help. Kudos for your personnel.

Excellent! ,,Lauren is top notch

Nemi was very sweet and helpful. She even had to deal with an irate old lady which she did with a great deal of self control. 5 STARS!

Miss Raquel was very helpful and very informative

Best customer service ever, Nemi was really helpful and friendly!!

Amazing customer service thank you Lauren

Awesome service! The property was spotless. Property manager super helpful.

Nemi was very helpful and even offered to help me during her lunch break. When I declined she brought me a few cold drinks as it was very hot the day I was unloading my uhaul into this storage unit. This storage facility is easy to deal with and very easy to get around. I appreciated that they offered the locks for the individual units. Would recommend this place any day.

Lauren was wonderful and she provided everything I needed with excellent customer service. Very friendly and extremely helpful

Lauren is super friendly and super helpfull

Great experience and great price.

Lauren was helpful and had total command and knowledge of her work. Will recommend her to anyone I know that needs a storage unit.

Lauren was outstanding !!!

Lauren is the greatest Always a smile on her face and willing to do anything she can to help. She is very efficient at what she does. Wish there were more employees like Lauren. She makes it easy.

Loren was great and saved me a trip due to her attention to detail!

Lauren is about as helpful of a person as I've run into in my life. She's helped me with every question and concern I've had, and I'd recommend this Public Storage to anyone because of her!

Great location and great customer service. Lauren and staff make my experience with public storage very beneficial.

Very easy very helpful. ..Lauren

This is a great location, very clean, and safe! Big cuddos to Lauren for always providing us with great customer service :) :) :)

Freindly

Nemi helped me out to the perfect unit that was needed and helped select all the equipment needed to make my belongings safe. Experience here was welcoming and most definitely helpful.

I just rented a small unit and Lauren was super helpful and got everything arranged and taken care of quickly and efficiently. So far it been great.

This was my first experience at a storage place and I was very pleased to.find great customer service from the reception lady, Lauren. She was extremely helpful and nice. I will be telling people to come here! And I certainly will be back.

I had rented a storage unit from Public Storage in Texas and CO. Sarah at the Inwood Rd. Location in Dallas TX was most helpful trying to get me account information regarding my rental history. At first my fax # wasn't connecting with her Fax machine and after 12 attempts she still worked with me to find another way to receive this information. Thank you so much! It is so hard anymore to find true customer service within big companies. Thank you so much Sarah!

Excellent and efficient service, everytime I go in to make my monthly payments at the Lemmon Ave. Keep up the good work ladies!

I just went in to get some boxes to help out with my move. It was a great experience. Beth helped me and she was very personable and polite. I will definitely be a return customer and mention Public Storage to any of my friends for their moving/ storage needs.

I had the best experience. Beth and Lauren offer the BEST Customer service. Beth even carried the extra boxes to my car. Thank you for Superior service. Ann Irwin

Awesome service, really made my life easier. Friendly staff!

Professional and courteous. Laura (Lara) was awesome.