Public Storage Self-Storage Units at 3540 Inwood Road, Dallas, TX
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $92Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x5'Online only price$ 70/moSmall 10'x5'
$ 70/mo $93Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 79/moSmall 5'x10'
$ 79/mo $105Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $114Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
8'x5'Online only price$ 92/moSmall 8'x5'
$ 92/mo $123Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x15'Online only price$ 114/moMedium 5'x15'
$ 114/mo $152Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 153/moMedium 10'x10'
$ 153/mo $204Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 160/moMedium 10'x10'
$ 160/mo $213Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 178/moLarge 10'x15'
$ 178/mo $238Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 211/moLarge 10'x20'
$ 211/mo $282Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 330/moLarge 10'x30'
$ 330/mo $440Best Price Label2 units left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
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Northwest Dallas Self Storage Near Dallas North Tollway and Love Field Airport
Storage units in northwest Dallas are available near the Dallas North Tollway and Love Field Airport. Flanked by Love Field to the west, Highland Park to the east and just north of the Uptown area, this Public Storage in northwest Dallas has a great selection of options for indoor storage, outdoor storage, and climate controlled storage.
Getting ready for family get-togethers at nearby Weichsel Park is easy when storing blankets, backpacks, balls and toys in a cozy 5x5 storage unit. If biking, camping, or rafting is on your summer agenda, we also have 5x10 storage units with more space to store your favorite outdoor hobbies.
10x10 storage units can help busy families stay organized. With space for holiday decor, patio furniture, appliances, and even extra furniture, 10x10 storage units are the key to downsizing, apartment living, or adding a new addition to the family.
For even larger storage needs, our spacious 10x20 storage units can fit up to five rooms of belongings to help with a move, remodel, or other ambitious storage projects.
After a busy day loading and unloading, head east of Preston Road to Lakeside Park, arguably the best place to unwind in the Dallas/Fort Worth area, where folks can enjoy the lush surroundings, flowing creek and those adorable teddy bear statues.
With indoor climate controlled storage units and outdoor storage units with drive-up access, we help you do self storage your way. Use our eRental program to book a contactless move-in and start fighting back against clutter today!
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 359)
Jimi was awesome and a big help!
Well, Jimi put on a great show the musician that he is he really knows his stuff when it comes to the storage business and taking care of his customer I wouldn’t rent anywhere else and I advise everyone who is in need of a public storage space to please stop by and see the delight. Great Jimi Hendrix on Inwood in lemon.
This Public Storage make your rethink and for give the pass, The best cosumer service, I ever had. The manager is amazing ..he will make sure you are happy..10 Stars but the only have 5.....
I loved my guy today he was cool and awesome Jimmy Hendrix. What a stud love him
Excellent, professional and friendly service. Shirley took the time to show me multiple units to make sure I exactly the space I needed. Above and beyond. Thank you Shirley!
grateful to Mrs. Shirley for her good work and very good service
Jimi was very helpful and very professional.
Came in to finish my rental and Jim was super nice and fast and friendly
Jimi Hendrix, great customer service, he took his time to show the space under 100 degree weather very satisfied with the service. Carlos
I signed my lease today and Jimi H. Was very helpful!!! He is a total stud! He was was helpful an patient as I am technically challenged and he helped me to sign up with my app. It only took about an hour. Cynthia M.
Mrs.Shirley at 3540 Inwood Rd. needs a raise she is the most helpful person I could meet she got me the best affordable storage she could find. I was always come and I see here out in the hot sun working her but off.Making sure the property is always clean
Ms Shirley at 3540 Inwood Rd. is the nicest person I met. She help me get my storage quick and fast and she make sure when she there the property is always clean.
Jimmy h was of great help
I went into the office because the website was undergoing maintenance. Jimi could not have been more nice or more efficient. So far, I have been very pleased with this location!
I had a big move that I was dreading and needed a storage unit. From the sign up to my interactions with the staff over the last couple of weeks, I can’t imagine a better place. The gentleman who walks the property saved my life a few days ago when he noticed I was moving without a cart. Can’t thank him enough, and can’t recommend this location enough
Excellent storage unit facility located in a very convenient location. Getting signed up was a breeze. Literally took 5 minutes thanks to the great customer service up there! If you work with Jimi, you’re in good hands! He’ll take care of you and will make sure you get the perfect storage unit for your needs. Great experience. So glad I chose this location!
Jimmy Hendrix was very helpful and set up my storage unit and I would recommend his facility in the future.
I love it, just plug in a Red Light on your unit and you are in business!
Jimi was very helpful and so nice to work with. Thanks mini
Shirley was a lot of help she was quick and she got the job done right before they closed I really appreciate if you ever come to the INWOOD RD location ask for SHIRLEY SHE GO DEFINITELY GET THE JOB DONE !!!
Ms Shirley took care of me and held my hand the whole way. Getting a unit for the first time couldn't have been handled any better or by a better person.
Latasha was very helpful about available storage units, She provides Great customer service will be renting soon.
The Public Storage employee, Latasha Shaw (working at the 3540 Inwood Road, Dallas location) was fantastic! She was knowledgeable, very professional and friendly. She made the renting process very easy and seamless. She also helped me with a billing issue. What great customer service!
I Patricia Jackson came to get a price on a unit Mis.LaTaSha Shaw help me she was so nice very helpful very nice looking can you please let her know that I said thank her so much. Miss Jackson
Brandy and Latasha were very helpful thank you
Great customer service.
2+ weeks with a broken elevator and no access to our 2nd floor unit. Which contains all of our holiday decorations. Management office is closed. Zero communication. Very disappointing experience. Update: Heard back from local mgmt and were given access to a stairwell to carry out the bins we needed. Elevator still broken.
Ashley is Awesome!
Besides the fact that this location has some of the highest rates around, management is nowhere to be found or responsive when needed. The elevator has apparently been out to my second floor air-conditioned storage unit all day with no end in sight. Pretty frustrating when one needs to get a critically needed item out of storage. Cannot recommend.
Fake reviews. This place is terrible, they dont do their jobs.. got my electronics stolen from my unit that was clearly broken into and no one said anything. Pics attached to prove it. Find somewhere else to go, warning.
Ashley is great!
This location is the best. Ashley is a great manager will recommend to everyone.
Ashley is the best!! Definitely 5 stars.
Brandy is awesome, great location, clean, God bless
I swear Ashley is the sweetest lady! She always has all the answers and is never afraid to explain! I definitely recommend this facility. Thank you Ashley for all you do
Thank you Ashley with all of your Help.. you made it easy and quick.. Ashley was very Friendly ,she kept a smile on her face I loved it !!!!!!!!
Ashley the manager was terrific! Friendly and super helpful!
Just completed renting a 10x10 unit at Public Storage on Inwood. I am really impressed by the facility’s overall cleanliness and security. And Ashley made the entire process a breeze. She was very professional and courteous. The entire process, from first walking into the office with a question and walking out with a key to my new storage unit, took less than 30 mins. Thanks!
It works for my mom's winter cleaning
Arianna provided exceptional service and guided me through everything.
Arianna wonderful experience polite yet professional an asset to the company she deserves a raise
Arianna desires a raise!!! She is professional and did all she could to help me under difficult services. Arianna did all the work and I am very grateful.
Arianna thank you fir the ama ing customer service.
Arianna is a fabulous representative of your company!! She’s always so helpful in time of need!! Thank you for her and she’s a wonderful person to do business with! Respectfully, Mark Alan Beeler Dallas, Texas
All of my items were stolen--- Hi, I rarely leave review, but thought I would do this to try to help the next person. I moved from out of state and placed ALL of my belongings in this storage unit until I moved into my apartment next month. My storage unit was broken into by someone electric-sawing the lock off. All of my belongings were stolen - mattress, couch, clothes/accessories/shoes & etc. I do not know if someone saw me or how they targeted my unit. The unit next to me was apparently broken into as well. I would suggest for this Public Storage to get working cameras that they keep on 24/7 in order to prevent this in the future, as they said this is a common thing in Dallas since the pandemic. If you must store your things here, I would suggest getting an interior unit (so the robbers would have to go through the key-pad door & your unit's lock) or just not keep any valuables in your unit. I hate to be negative, but because this is not the first time this has happened at this Public Storage, I wish I would have known in advance so I would not have left any valuables/sentimental items in the unit.
Helen did such a great job, friend & nice !
Arianna did an awesome job!
Arianna was very professional and nice I love her great customer service. I highly recommend anyone to come see her very clean and nice business
Arianna was amazing and efficient. I got the perfect unit at a great rate in no time at all!
Arianna was very helpful. Took care of the finest details. Got my unit and am very happy.
Arianna was so helpful when I came in looking for a storage unit. She was incredibly kind and knowledgeable about the policies and was able to get me a unit right away. She walked me to my unit and also took her time to explain how to use the gate code. I will definitely be back to use public Storage!!!!
kelsie was such a great help, very nice young lady!
Kelsie is da bomb
kelsie was helpful and very sweet
I got great service - customer service rep: Arianna
Arianna, the property manager was excellent!! She was very helpful in securing a new space. I appreciate her extra efforts.
The facility is clean and secure and the lady who helped us was really nice and helpful. However, been there four months and without notice my bill went from $154 for a 10×15 room to $175. I was expecting the fee to be the same for at least a year, but I guess that's what happens when you don't have a yearly contract, I will have to do my homework better next time. Update: after posting the review 2 days ago, the manager called me and they put the rent back where it was. I have to say, this is the kind of customer service that anyone would want to see these days. Hats off to them, so my rating went from 3 to 5 easily!
I usually don’t leave many reviews, but I felt compelled to after visiting this location! Kelsie provide outstanding customer service and knew all the answers to my questions!
Excellent customer service, clean property, definitely surpassed my expectations for a storage company. More specifically, Kelsie made my time there well worth it.
Arianna was perfect set me up with a unit quickly and was very informal thank you Arianna !
Arianna Ariana has been so great & helpful!!! Excellent!
The employees at this location were great. Kelsie made my no so pleasant day turn around to a great day. I would recommend this location. Ask for Kelsie.
Arianna was wonderful and went beyond for my daughter on getting her another unit everything was perfect accept foreign the office alarm that keeps going off. Thank you Arianna great customer service 5star.
Arianna was a pleasure to work with. I needed her help in getting the correct unit. She was accurate, helpful, and most of all, pleasant. I suggest this facility to anyone who needs extra storage. My best, Jim Flegle
I came to this location because its closest to office. We needed a quick storage for some thing and Arianna was so nice and professional. Even though I asked so many questions she answered all of them and made sure that I didn't have any doubts. I had had an experience with another employee at another location that had real bad customer service but Arianna was nothing like that. She was helpful, and eager to help. Totally recommend her and Public Storage.
Arianna was very helpful getting me set up with my storage unit. Clean and safe location.
Arianna Rodrigues was the most wonderful and helpful person I can image to assistance me and my mother to set up her storage. She was incredibly patient and informative. I’m so please the Arianna is our go to person at our public storage location. Thank you Arianna Nancy Clay
Arianna gave me awesome customer service she ia very sweet and i would recommend her location, thank you arianna!!
Deborah was absolutely amazing, getting my unit set up was a walk in the park. She was very efficient and knowledgeable when finding the right storage unit for myself.
Very professional and kind customer service from Deborah. She anticipates customers needs & is very proactive. Deborah always seems to be one step ahead & happy to go the extra mile to help a customer. Location is prime & facility is always clean & well-maintained. Look no further, your storage unit is here. Highly recommend.
So I stopped by because I'm looking for a few units & Debra was the first person that greeted me. Debra was so nice & professional, all the questions I had were answered & I'll be returning very soon. Thank You so much Debra.
Great location, Great customer service! Deborah and her staff are always efficient and friendly. Very satisfied .
Great location, even better customer service! Deborah and her staff are always quick, efficient and friendly! Units, buildings and grounds are clean and well maintained. Glad I found them, not going anywhere else.
Arianna, great service!!!!
Location was clean and the representative Arianna was extremely helpful and knowledgeable about the storage units and neighborhood in general.
The employees at Public Storage on Inwood are top notch! Ariana was a delight to work with and was so gracious and helpful to me. Debra as well. Not only will I renew my account, but thanks to their excellent customer service I will be recommending this location to all my friends!
I just wanted to take a moment to share my unbelievable customer service experience with DEBORAH. I had one quick question and she went out her way to make sure I was enjoying my entire experience with Public Storage. My E-Rental was effortless and so simple. I highly recommend this place.
Arianna was perfect she is a smart girl that walked me through e-rental I couldn’t have done it without her. Give her a raise!:-)
Deborah at the Inwood Rd location helped me today with a lock issue on my storage space. She was very helpful and knowledgeable. This facility is clean and well kept and well managed!
Deborah was great to work with, and she gave wonderful customer service!
We have had a storage unit with Public Storage here for several years. At this particular location, they have some of the best staff on board. There are two ladies that have especially made a world of difference to our experience there. Deborah and Ariana who work at the front office are both very proactive and helpful with any needs you have as a tenant. I think they both do a fantastic job at retaining clients even though Public Storage starts getting greedy on raising unit rents too soon. However, you can rest assure that these ladies will keep an eye on your unit daily and will let you know if anything unusual comes up as they both work to take care of you as a client. We really appreciate doing business with these ladies and it helps keep us loyal to Public Storage for so long. Because of them, they deserve the highest rating.
Ms. Deborah was amazing! She got me squared away with my storage unit and the process was quick, easy, and straightforward. Just the the way it should be.
Rented a unit here for 2 years and never had any issues! Denise was a pleasure to work with.
Working with Arianna at the 3540 Inwood Road location has been wonderful. I am relocating to Dallas from Chicago, and Arianna helped me with the process, patiently answered my many questions, and returned my numerous calls in a timely fashion. She was informative, helpful, and made the process seamless for me. Many thanks...
Feels very secure and the facility is always clean. The customer service is fantastic and an employee is always on staff driving through the property so it feels very secure. Would definitely recommend!
Great service every time I speak with Deborah! Highly recommend this location.
Deborah at this property is truly an asset to Public Storage management. She is friendly, professional and helpful and always gives 5-Star Customer Service.
Great, friendly on-site management. Always clean. I'd give them 5 stars but corporate has raised my rent $100 per month over the past year and a half. Not cool. That's an extra $1200 a year.
If you're looking for a storage unit, look no further. Albeit Public Storage is a large company, this particular location extends a very warm welcome and they treat their customers like family. Deborah, the Property Manager, is great to work with and she takes the extra mile to make sure you and your belongings are well taken care of. Kudos!
I have rented at this location several times, and a Very Happy return customer!! The online contract and check in was Great! Easy and my unit, with lock in it, was ready! Deborah, the Manager, is Wonderful to work with! Arianna, her assistant, is so pleasant and very helpful through the online check in process. Deborah and Arianna made cleaning out a garage a Nice experience! My Unit was ready, nice and very clean!
Arianna is so great!! She helped me with getting my storage units and has great customer service!
Awesome customer service and prompt to answers any questions. Deborah is great to work with and so nice! Highly recommend.
Becky is knowledgeable and super helpful.
I had excellent service and Deborah was very helpful and super friendly! Great storage spaces and helpful service!
I went to public storage today and Deborah was so wonderful in helping me transfer units
What's the size of the smallest space that you have? Is it available ? How much it cost?
Good place to store items..
Deborah was great. Extremely kind and helpful during the reservation process. Facility is clean and orderly. I look forward to my experience with this staff and facility.
Deborah was helpful and courteous.
Becky was very personable and professional with showing me my storage unit and explaining the terms of agreement. Property appears clean and well kept.
We had a great experience here. We went because we needed a storage. Deborah was really nice to us, she explained everything very well and even took us to the storage to go see it. She offered us everything that was available and gave us pricing for everything. Getting the storage was easy and everything well explained
Becky was extremely helpful and made moving in very easy. Moving is always a pain so it’s always nice when other people go out of their way to make it better. Would give 10 out 10 if I could.
Becky was so much help today thank you for the amazing service.
We used this Public Storage facility for several months and it suited our purposes completely. Our unit was easy to access and the price was very reasonable. Deborah was so helpful and answered all our questions.I would definitely use this facility again.
Deborah made my process to sign up so smooth. She was very courteous to me as well as multitasking while others came in during my visit. She’s a great asset to your company.
It's great as far as location, cleanliness, and convenience. Management is attentive to customer satisfaction
Deborah was so helpful and informative! This place is amazing and well taken care of!
I have had a wonderful experience at Public Storage on Inwood Rd thanks to the outstanding, professional and friendly customer service by Deborah. She is so polite. I will definitely continue service at Public Storage. They patiently walk you through all steps for renting a storage unit and managing your service. The entire place is clean. Highly recommend!
I reserved my unit online which made the whole process of checking in with the office very easy. The woman working the front desk, Morgan, was super helpful! She had all the necessary information upfront and ready for me, every question I had she was able to answer thoroughly. Overall great customer service, it made me feel at ease leaving my valuables here.
Deborah helped me to get the best space for storing some boxes while I am in between spaces. She let me look at the space first and then quickly walked me through the purchase and got me all set up. Easy and convenient location!
Deborah was AMAZING! helped me out with a great price! My space is perfect & very much accessible. Definitely recommend anyone to rent here!
Deborah was great, fast, helpful and friendly!
Amazing service and help from Arianna setting up a storage facility.
I had an excellent experience at Public Storage today. You extremely knowledgeable and friendly representative Deborah went over and beyond helping my in renting a storage unit. This really made my day!
I called earlier yesterday inquiring about the reservation process dollar move in and let me say this if Ashley wouldn’t have said she was new I never would’ve known I appreciate the time she took to help with my questions I’ve never rented before and she was very helpful
Deborah was very helpful ..She has a welcoming presence and some one you would want to house sit..Meaning she makes your feel your in good hands..Bonus time!!! Thank you Take care of her. Terri Wheeler ..
Arianna was great!
Arianna has excellent service would recommend her anytime
Deborah was the best!
Debra, was very helfull
Morgan is the greatest and helped me out. Debbie was also very nice :)
Morgan made the whole process from start to finish easy and professional. Definitely recommend this location and service
Fast and Easy! Deborah was so nice and helpful in finding the right space:) I’m excited to get my space
Deborah was great!
Deborah was so kind and helpful. She got us settled in, and did her best to accommodate our storage items. The check-in was great and quick!
Morgan is excellent great service, she made paying my bill for another store very easy.
Deborah was awesome and helpful!
A very positive check in experience. Deborah is so kind and helpful. Clean and easy to access. Can’t go wrong!
Arianna was super sweet while checking me into my storage unit. Quick and easy process.
The facilities are clean and impressive. The staff are friendly and accommodating. The rates are competitive. Overall a great option for anyone shopping for a public storage facility.
Arianna was very nice and extremely helpful. She got me everything and I needed. I would 10/10 recommend using this public storage.
Arianna was the bomb dot com
Quick in and out. Great experience with Arianna. Purchased boxes.
Arianna helped me out with my storage needs and was quick. Thank you for the best experience!!!
Just recently got a storage unit from them. Ariana was very nice and friendly . She helped me with all of my question and was helpful in assisting me find the correct size for my belongings.
Morgan was awesome and made our process smooth. Highly recommend!
Morgan was great
Morgan was very kind and helpful !
Deborah who works in the office has always been very nice and a great help every time one of the best people that's ever work there!!!
Arianna Grande was amazing!!!
Arianna is funny and relates to the customer. I recommend!
Melissa was friendly, knowledgeable and accommodating throughout the rental process. She helped me secure a unit that matches all preferred specifications. I highly recommend this location!
Mrs. Deborah was great she deserves a raise!
I’ve been using this storage for a little over a month, every time I go Deborah is super helpful and sweet. She’s very personable and made it super easy to pay my storage bill.
Deborah was very helpful and we found a great storage unit. Very accommodating location!!
Great customer service and location. Deborah was extremely helpful. Great place!
Morgan was very helpful!
Was everything I wanted. Have had a locker here for several years now.
Went in today after making a reservation for what I thought was this property but actually made it for the property on Lemmon. I wanted this property because of location and Arianna made that happen. She was very helpful and showed us a couple of different units that would fit our needs. Thank you Arianna for all your help.
Very clean place and Deborah was so helpful and friendly
Arianna was perfect!!! I had reserved previously, but couldn’t decide. I came back about a week later because Arianna was so helpful previously; plus it is a good location for me. Renting was easy. I bought my lock, insurance & she suggested some damp check. Which will come in handy because I am storing clothing. Arianna is the best & should be promoted !!!
Deborah was extremely helpful in setting up my account, locating the storage unit and very efficient with everything. She was extremely professional.
Public storage is great. Good employees, customer service.
So I was that guy coming in 15 minutes before they closed. Luckily Deborah was willing to help me even after business hours. She was patient with me and never made it apparent she was in a rush. Bottom line she made the process easy for me.
What sizes do you have and what are the costs? I will need storage after March 30th and before April 30th. Do I need to reserve a unit now? Linda
I need a storage unit in April. Do I need to reserve it now? What sizes do you have and what are the different costs and obligations? Linda
Deborah helped us out and was amazing, informative and quick to get everything set up for us. It was such a relief to get everything we needed accomplished in less than an hour.
Deborah was great in helping me
Not sure they seem to always seem to be changing how things are done like when you pay for the month it does not matter what day you get it it's at the beginning of the montb
This was the second time we worked with Arianna and once again she was fantastic...she was knowledgeable, responsive, and a great representative for Public Storage. We will continue to be Public Storage customers because of Arianna.
I was in a tight space where I needed a storage unit ASAP, so I reserved online and Arianna was working that location and I couldn’t afford the new circle locks. I was saddened but she referred me to her normal site on Inwood. And I was helped by Morgan who was FANTASTIC. she helped me with the transfer reservation , confirmed I could use the lock I had from a previous time I used public storage. She was a joy and even suggested I apply for a job because of my situation.
Arianna was the greatest customer servant I ever experienced. She was wonderful and fully knowledgeable.
Deborah was very helpful, i would recommend this property to anyone.
Great service again.
Deborah was so helpful and professional. Answered all my questions. D. Payne
Debra was super! Great spaces & prices with friendly folks.
Very easy to find and Debra was very helpful. Explains paperwork and sign-up as quickly as possible. Office and area around property was very clean.
Arriana was fantastic and truly so helpful in setting us up with a great Unit I highly recommend this location
Arianna was friendly and helpful.
Deborah was a wonderful help in selecting a unit & signing me up!! Many thanks.
Arianna was very quick and helpful with assisting me in getting a storage unit. I'd definitely recommend her if anyone is looking for a storage place with good customer service and efficiency!
Deborah is great!! She is such a big help for us!!! Thanks
Arianna did great today
Arianna was great 👍🏾
Arianna was great. Thank you so much fir your patients
Arianna was great! She did an awesome job setting me up with a new storage unit. Thanks!!
Deborah and Arianna where very friendly. They both welcomed me with smiles. Deborah suggested items that would better assist in my move to the Public Storage! She explained everything to me step by step, and the process was so smooth and fast! She is great. I would really recommend this place to anyone!
Well they have you do the reviews your first day. Desiree did do a great job. I am very disappointed with public storage. I was paying 170 for my storage and all of a sudden you jump my storage up 50 a month. No call no emails nothing. So I called in and the lady answered and sounded like she was sleeping. She was rude and had me on speaker. Put me on hold and came back told my I was on a promotional time. No I was not on any promotions. Now online and when I had my daughter call. They quoted us 186.00 with one month free. Desiree did a great job!!! Thank you for your help.
Wonderful and caring staff. Deborah is amazing. The property is well kept and secure. They offer some of the best storage units available, along with excellent customer service.
My mom had to get several units to help during a big move of hers and this place provided lots of help and assistance when renting units. Definitely worth the price.
Deborah is super nice! Property is clean!
Deborah is a great customer service provider. Was very helpful and courteous.
Deborah and Arianna were great to work with. Facility is well maintained and secure. Accounting systems easy to use
This location of Public Storage is awesome! Debra went above and beyond to help me and I would 100% recommend this location!
A very pleasant experience with Deborah
I have had the opportunity to move to several different states with my job, and subsequently have had many storage units. This Public Storage location has been the most satisfying experience I've ever had. Deborah was so helpful and happy and that makes such a difference. If you're in the Dallas area and find yourself in need of some extra space, drive past those other guys, come to 3540 Inwood Rd, and talk to Deborah. You won't regret it.
We have rented several units here over the years and it’s always been great, but this time around we received extraordinary customer service. Deborah has been a delight!!
I was greeted by Cheryl when I rented my space here and I received very good customer service. I enjoy coming here because everyone here is very friendly and I would recommend this location to anyone. Thank you for making it easy for me guys
The location is convenient and Deborah made the process so easy and she is very friendly - overall awesome experience and will definitely go back to this location the next time I need storage!
Cheryl at the front desk was phenomenal 😇.. customer service was the best
The facility was clean. Deborah was super nice and very helpful! The customer service was great! I would definitely recommend this location!
Fabulous service, clean property and great location! And for the best service, ask for Deborah!
Great job Morgan. Clean
Great customer service Desire was great friendly and helpful nice side storage room nice area
Property was clean, easy access, everyone was nice and helpful!!
Such a great place! Clean, safe and friendly! I really enjoy the people here and the customer service is above and beyond. Storage is not always the easiest, but the people here make it easy on you. Definitely recommend!
Desire- I was in the area on my lunch break & decided to stop in to check out prices & availability. I have been having trouble at another location. My Co-working has a unit at this location and said the customer service was GREAT! the girls behind the counter at another location, just didn't seem like they carried about getting a new customer at ALL. But at the this location Desire, really seemed like she was doing everything, to find me the cheapest rate and availability! Very impressed with the customer service at this location!!
Tammy was great!
Desire is great.Wonderful customer service
Thank you Desiree for the excellant customer service.
Awesome Service. Thank you
Deborah was amazing and made our move in and tour very easy. Couldn’t have asked for better help during our first move out of college for next year. Definitely would suggest this location!
Best customer service around and the unit was just as great as advertised
Great customer service Deborah is the best
Got good service from Deborah help me find my unit
BE WARNED!! Public storage will NOT prorate you for the part of the month you do not use. I moved my stuff out on the 3rd of the month at my Public Storage and they charged me for the full month. Other companies WILL give you your money back for the part of the month you do not use. TAKE YOUR BUSINESS ELSEWHERE!!
I thank you guys for all the hard work... Very helpful to me.
Desire was great! She helped me with everything I needed.
Everyone is helpful here when I have questions the place is clean and well taken care of.
Great place to rent and people are friendly!!
I have been a long-term customer of Public Storage at the Inwood location. What started out as a temporary place to store things from my mother's estate, turned into a multi-year relationship where I stored things for business, home, holidays, etc. The location was extremely convenient for my purposes. And, the fact that the facility was well-maintained, well-lit, and always extremely clean was definitely a factor in staying there for many years. Also, security is very good at this site. In my multiple visits at various times of day or night, I always felt safe loading and unloading. And the staff, led by Desire, has always been helpful, quick to answer questions, and very nice to deal with. I highly recommend this Public Storage location for storage needs, and I will certainly be coming back if the need arises!
Debbie is so sweet. I want to thank her for helping me with my packing supplies. I did not know what to get because this is my first time moving and everything she recommended i have used. Thank you Debbie for everything. I will be coming back.
Desiree and Deborah were awesome! Very helpful and always smiling if this was an apartment complex I would love to live here.
Desiree was SUPER...I was tired and hurting and about to fall over, but she made it pleasant and painless. I’ll be back!!!
Excellent service and well located.
Desire was awesome she did a great job and went up and beyond!!!!!!!!!
Desire was awesome!! This is the second one we have used this location. Great place and easy access!
AWESOME clientele service! Cheryl & Desire are ALWAYS willing to help if you have any issues! Great TEAM!
Desire was GREATTTT!!! I just came in for boxes and ended up with glass set, dish sets, bubble wrap and many more things to protect my belongings. Thank you Desire for going above and beyond to make sure all my stuff is protected! A1 service!!! I will recommend public storage to anyone who needs moving supplies!
Excellent experience at Public Storage at ainwood and Lemmon. I will be coming back for all my storage needs in Dallas. Desire and Sheena provided outstanding customer service!
Fast. Quick. Friendly desk agent.
Desire was great n very professional
Great service and very clean
We just reserved a unit today. Cheryl was very helpful and friendly!
Desire Did an awesome Job I arrived early and she was right on times to open and assisting me in no time. EXCELLENT CUSTOMER SERVICE!!!
Very well kept and maintained property. Desiré is a stand out when it comes to professionalism and her dedication to customer service.
I have the best experience of the day! Thanks Alexandra and Beth! You guys are the best!
Desire was very helpful and friendly.
Clean, secure , good access, and a handy dolly always available for hauling from the car. They don't rip you off on move out notice date as other storage facilities have done to me in the past. Thanks! I'll be back if I need the space.,
I stopped in to the inwood&lemmon office today to ask some questions and Stacy was extremely helpful and knowledgeable. Unfortunately we were not able to relocate my unit due higher rates in this location, I pay nearly half for the same size unit in Fort Worth. LOCATION, LOCATION, LOCATION!!!!!
Its clean & Stacy treated me with respect & professionalism.
Yes ma'am Stack was very kind and greeted everyone when they came in while I was there
Stacy was extremely helpful during my visit. I have been a tenant since June 2015.
Francis is a delight. The unit was ready and clean and she was so efficient and friendly! We were out in 10 minutes.
Public Storage is pretty reliable. Great service and are willing to help with whatever you need. I thought I was late with one of my payments, but they took care of it for me. I think the girl that helped me was Desiree. Very sweet. Would use again
Wonderful customer service by stacy
Great customer service..
Totally went above and beyond to make sure I got my unit. Desire even let me get my rental after they closed. She was a huge lifesaver. I am so thankful. Thanks public storage. And thank you Desire.
A+++++ customer service
Stacy treated me very nice and was very helpful
Stacy was great! Kind and thorough
Lalania is very professional, she always go above and beyond to help the customer. Thank you.
Her adorable personality and bubbley conversation. Prices are bad either. Easy access and clean.
Lalania was so SUPER .We are so happy with our unit.
Lalania made everything easy. Highly recommend everyone go see her.
Quick and friendly service with Lalania
Lalania was great to work with! I appreciate her help and attention!
Lalania was extremely helpful every step of the way. I'm only withholding a star because of some P.S. Rules I don't agree with.
For anyone in need of storage, drop what you are doing & head straight to Public Storage on Inwood. Deborah "Debbie" has been there the last 2 times I have needed help & not only can she answer any question you may have, she does does so in a way where you feel at home & very comfortable. The 2nd time I needed a storage unit she stayed overtime to make sure I got what I needed taken care of. She did not need to do this but she did & she did so with a big smile on her face. Thanks Debbie! I hope Public Storage knows how lucky they are to have you!
Great customer service. Lalania made life easy!
The manager during the day is so amazing. She was the reason I decided to stay with public storage.
I received excellent service at this storage facility this week. The manager, Lalania, and her assistant, Deborah, were quick to figure out the size of the unit I needed for my purposes and showed me the available units in that size. They really made my move great. Thank you.
Property is well located, and Lalania was excellent in explaining terms and conditions. Would highly recommend it to friends.
So helpful and very easy to work with. Lalania is awesome!!
Kristina gave very good customer service here. Will recommend to friends and relatives.
Great place! Great manager - Lalania. She was SO helpful!!!
They are always courteous and professional!
Lalania is awesome! She helped me get another unit and it was so quick and easy! She was very helpful and I appreciate everything she did for me!!
Lalania is wonderful, she will go the extra mile to be helpful and solve problems, the unit and property are safe and like the inside unit is so convienent.
The site manager Lalania is very knowledgeble! She helped me choose the right size for my storage. I highly recommend this site.
Lalania was super cool patient while i rushed to retrieve my lost drivers licsense. Extremely knowlegable and practical... facility is well maintained and conveniently located right next to BRAUM'S!!!! Moving heaven?? I think so...if there is such a thing :)
Awesome job working with Lalania- super helpful and informative!
Lalania was great. She gave awesome customer service she made my difficult situation a little easier. You have no idea how easy you made the process of moving in. Thanks again.
Desire was amazing!
Lalania is awesome. Very nice, friendly, and Professional.
Great place for storage!!! Everyone is so nice and helpful! Thank you lalania!!!
Zelena was very nice and helped me through everything thank you
Lalania help me as if I were your only customer. The unit was clean and ready for me to move my things in. It is so convenient to the Park Cites . I feel safe going there which is one of the most important aspects of the location.
The staff was really nice and I got a huge storage for only one dollar for the first month rent and then of course the low lock price which came to a total of 53.00 for the first month instead of 250+ dollars!
Lalania the site manager is great! Really friendly and accommodating. The units are clean and the environment is as safe as it gets.
I had the best experience at the Public Storage on Inwood. Lalania was awesome. She helped me find the perfect unit for what I needed and even figured out a way to get me a better rate. She is awesome and the Public Storage facility is fantastic.
These guy are great! They make it very easy to take care of getting a storage unit
Very well maintained, always clean, and Lelania is always friendly, helpful and has a smile on her face
Thank you Nemi! Great location, nice employees, and amazing service!
Nemi was very helpful when I went to ask about prices. She even went out to show me units. Thank you for the great service.
Desiree and Ron were both exceptionally helpful. I would highly recommend this location and will gladly return. :)
Had a great experience at Public Storage today! Beth was great!
Sara is an excellent manager. This facility is great!!!
This location is well kept and has the friendliest customer service available. Sara helped me out with all my questions and had great deals with merchandise. I will be coming back just because of the great service.
Nemi was an excellent sales/ service associate she answered all of my questions, saved me money, and went above and beyond in customer service to assist me in my storage needs! Great job!
Great service! Friendly lady that was really helpful. We recommend highly!
I came in ro inqiire about storage and was given all the info required. I was not ready to rent but the customer servicce there qas amazing and i will be back
it was easy and fast. lalania was a pleasure to work with
Great customer service from Sara. The property was well kept and she helped me with all my concerns . I will be letting my friends know what kind of great service you will expierince when you go here.
Excellent customer service. Sarah was very knowledgeable and efficient; she made the transfer incredibly easy.
I called about the online specials going on and I was helped by a really nice individual and was very informative to all my question's.. I really appreciate the service from Sara and will be sending some friend's there in the future. Great and friendly environment.
Muchas gracias Nemi. Por toda la informacion!!! Muy buen trabajo! todo muy limpio gracias!!
Sara was GREAT!! She was So helpful with All Questions and Walked me Through the process with Ease. I will highly recommend Public Storage, with Sara being the Reason!
I went and in the store the other day and had great customer service from Sara. She was nice and friendly and told me the specials they had going. I will be renting from there again.
Sara helped me out with all the information i needed and helped me with my boxed. .she was very friendly and i will be going back to rent there.
Reserved my unit online and within 10 mins received a call from Raquel to confirm and invite me to come view the unit. Toured the unit and had the paperwork complete in a matter of minutes. Very helpful and friendly! Thanks Raquel!!
Superior service. I had the pleasure of working with Sara and she was not only helpful, but knowledgeable. I would send everyone with storage needs her way!
Great customer service!! With a smile and a helping hand Sara helped me fet everything i needed..i will be going back...and telling all my friends.
I went in to get information and boxes and was waited by Sara, and received the most helpful tips and information i could get. I truly appreciate the customer service there and i will definitely be back and will tell my friends how friendly and clean this place is.
Went to this location to look at the prices of boxes and was greeted by employee Sara. She was so helpful and very friendly. She even helped me carry all my items out. She is a great example of what customer service is about and a great asset to your company.
I came to this location to buy boxes due to an emergency situation and was greeted by Sara. She helped me find the right amount of boxes at a price I could afford. She was very knowledgeable about the products. I always dread going into places where I feel pressured, but that was not the case at all at this location. What a great employee Public Storage has in Sara I will recommend her from here out.
Sara is the BEST. She knows her business and goes a step beyond to take care of customers. Second time in I met Crystal, who also was very helpful. I can definitely recommend PS Storage on Inwood Road.
Was very impressed with how Crystal was patient with me. I was asking a lot of questions that even I would have been annoyed by. She was very professional, she just smiled and answered them. Public storage has a very good employee.
I've been a public storage costumer for years and in all those years i have never meet an employee as bright and kindhearted like Crystal i will definitely continue renting at Public Storage .
I came to this location in the pouring rain and was greeted by Sara. She took the time to show me the unit and even help with some of my bixes so they werent ruined. She went above and beyond I would highly recommend her to anyone needing storage.
love this location and Sara was a great help...she made it a fast reliable and great experience.....have rented in the past and has always been a great place to store all my stuff :-)
Beth helped me pick out all the supplies I needed for my move. I hate moving but she was very cheerful and was a bright spot in my day. Great customer service with a smile!!
I would highly recomend this location to anybody. I was waited on by Sara and she was awesome! She had the answers to all our questions and made everything so easy.
I am moving to dallas and needed a storage unit. I went on line reserved a unit and got a call from sara shortly after, reviewing my reserved storage unit. I was still in elpaso and I wanted my daughter to check it out for me. Sara was nice enough to show her the unit and my daughter agreed it should work. I got in to dallas 4 days later and met sara and she showed me the unit and explained everything thoughly. It was fast, easy and she was very efficient. I highly recommend public storage on inwood, in dallas. Made my move alot less stressful.
I went to this location just to shop the area for prices, but after talking with Sara I was sold on this location. She took the time to actually make me feel like I mattered and wasnt just another customer. Her personality was GREAT and I watched 4 customers pull in and wave and smile at her and I knew she took care of her customers after that. The property was spotless as well. I would recommend anybody to this location Sara was great!
Sara was extremely helpful & friendly.
I have been extremely pleased using this location of Public Storage. Nemi helped me get set up and she was wonderful! It's a great location, easy to get in and out of, and perfect for what I was looking for!
lauren got is in and out as quickly as we needed! was eager to help and I loved her attitude!
Sara was wonderful....Very helpful. Facility and property were clean and well kept.
Beth and Sara are amazing. Easy, fast and great personality. Very friendly environment!!
NEMI IS WONDERFUL AT CUSTOMER SERVICE. A TRUE ASSET FOR PUBLIC STORAGE. AS IT SO LACKEY IN YOUR 800 SERVICE # . BUT EVERY ONE AT THIS LOCATION IS JUST GREAT. NEMI IS THE GREATEST!! Sheldon parsons.
Great service at this location! Sara made it super easy to get everything set up and was very friendly. Nothing but good things to say about this experience from the reservation process to moving in, would definitely recommend.
We have rented from this location numerous times in the past and it has always been a pleasant experience. This time we met Nemi. What a doll she is! Best experience yet! She's a true asset to the company. We adore her!!
Sara was awesome. Took care of everything I needed.
Sara us great. Best service ever.
Loved it! Sara was really helpful by finding the location, she did everything for me! She did awesome.
I store at this location and Sara always takes awesome care of me. I stop by just to say hi to her daily.
Sara has excellent customer service!!!! Very helpful with any questions I had. I recommend this place for any storage needs you may have
Lauren was great. In and out without hassel :) very clean and safe
Mike was awesome. Quick and very knowledgeable about everything Public Storage. Made it very easy for me.
Worked with Mike when I finalized my storage unit but reserved earlier with so many on the team. Great reminders and Mike was expecting me when I walked in so it was really seamless.
Devin did very good. Very good at what it do
Very good management at this location! Naomi & Wendy are very helpful and friendly!
Wendy and Susan were very helpful and friendly. They walked the property with me and made sure the unit I was renting was in good shape. Wendy even swept out the unit as we were starting to unload our belongings. She also went out of her way to change units for us as one came available that was in a better location after she had done all of the paperwork. Would definitely recommend them and this storage location. Above and beyond the call of duty!
Moving is stressful, but Wendy and Naomi made my day. There was an issue with the unit I reserved, but they quickly put me in a replacement unit that was cheaper with easier access. I highly recommend this location because the team that manages it. They were very friendly, and cared about the storage of my personal items.
Yes, excellent customer service at this location. She brought my boxes out to my car, and loaded them into my trunk. Its nice doing business there, and the boxes are incredibly strong and will last through more than one move. Keep up the strong work!
The management staff is WONDERFUL! Very helpful, explains everything thoroughly so that my grandfather & I could understand. Not to mention great deals! I do believe Public Storage is the place to be. Keep up the good work need more superior customer service like this!
Stephanie, who is working there is awesome!! very kind and nice. She explains everything to me and made me understand better. They also have great deal!! Perfect!!!!storage!!!
I love the people at this location very friendly and helpful and their is still good costumer service out there so check out this public storage on inwood next door to Braum Ice Cream