Public Storage Self-Storage Units at 11085 Walnut Hill Lane, Dallas, TX

It was clean. Other than that...nope. no carts anywhere...Noone on site to assist. Wrong locks issued 2 times. Very secure but not very friendly for moving into or out of.

Just opened up a storage here and they gave me the wrong lock! I had to rush and get my own lock before they closed. The manager didn't get back to me until days later. Wouldn't recommend this location if you want to trust your things being held safely.

No one actually works here. It is all do it yourself and too expensive

This is the most run down storage unit I have seen. The ceiling insulation is caved in (so much for climate controlled) . The door was damaged and no one works there - only a kiosk. The elevator worked but the door took several attempts before closing. Needs serious upkeep.

I informed them thru the app that I would be moving out on Dec. 30, 2022 of the unit I rented at 11085 Walnut Hill Ln Dallas, Tx 75238. I took off from work that day to indeed move out. In the over 6 hours it took for us to move out of the unit, at no time did anyone from Public Storage show up to confirm that I was moving or had moved out. Later that night, I informed them that I had, as stated I would, moved cleaned the unit and took my lock with me. Now here we are days and weeks later, I'm getting phone calls, text messages and now emails stating I owe them for the month of January plus late fees. I attempted to contact them thru their customer service number, messages to them thru their webpage and no one had reached out to me. Therefore, on 01.11.23, I went to their webpage again but instead of leaving a message, I used the chat feature and spoke to someone by the name of James. I informed him that I moved out of that unit on 12.30.22 and that I do not owe them anymore money. He stated he would place a move out dispute with the property manager and someone would get in contact with me in 24-48 hours. No one has contacted me. Instead, I received an email that I now owe them $98.00 because I moved out on 01.13.23. Basically, they removed the late now and are now attempting to charge me for the month of January when I had indeed moved out on 12.30.22. Had they bothered to check the unit, they would have seen that the unit was empty, clean and the lock removed on 12.30.22. I can never reach anyone. I've tried numerous times to reach the property manager to no success. Their customer service number is a joke as one can never - EVER -speak to a live person. I do not owe and will not pay what I do not owe just because they were to lazy to go and check the property on 12.30.22.

My experience with this storage space is horrible. They add fees I called to understand them very unprofessional. I paid my bill and they locked me out my storage. The hassle they have been giving me is ridiculous all for me to not have access to my storage. Not to mention no one is never at the site. I walked around for 30 mins looking for the elevator only for it to be broken. Please be mindful there is a storage unit right across the street or another option on northwest highway. -update someone called and rectified my issue. I appreciate it.

Thanks to Wendy for helping as the kiosk help was no help at all!

Awesome experience. Used for two months, loved the AP where I just pointed my phone to open the gate!

Great service at some locations

If I could give 0 stars, I would. Why? I am away and another individual is an authorized access to the unit and even when our bill is current, they lock him out. They refuse to work with him. They refuse any type of communication from myself to correct this. They are very disrespectful. And I'd highly suggest taking your storage needs elsewhere where you are appreciated and none of your authorized individuals are treated poorly! Next, they won't communicate with you to make payment on your unit than they turn around and sell it for way less than any of the contents are worth. They will NOT be getting any of my money and I'd highly suggest go somewhere else and run as far away from Public Storage as you can!

Clean property with decent security. I have only seen the gate not close once. I would have given more stars if they did not remove the office with a human. My top floor unit has shifted so much that everything caved in to the center on top of each other. The price is pretty high too, I used to have a unit less than half the price for twice the size.

This new kiosk system has these people extra lazy… I pay for a space that I can’t even get access to and I just wanna get all my stuff and never return!!!! The process to even get in touch with somebody is a NIGHTMARE. Even when you call the number they have plastered everywhere is an automated voice that just loops you in circles. This is the worst experience I’ve ever had

Dirty and the customer service depends on the person working

Yes Public Storage has changed! There's no longer someone in the office. It looks to be self serve.

Worst personal storage company EVER! Small spaces ..ALWAYS ever increasing rates! No discounts for loyalty here! I had a 5'x7' storage unit...started out around $50 which seems high for small size. They increased it to $67 for a bit...then recently to $79....then last month jumped $25 to $105! That's some serious price gouging for no reason whatsoever! A 5'x7' space!! The keep it clean but they will squeeze you for every penny no matter the size of your storage! JUST SAY NO! to Public Storage anytime anywhere!!

Typically it’s hard to find someone there. Phones don’t get answered. But surprised. Probably assuming they are losing quiet a bit of business. Seems as no one is ever there and calls have to be answered. Having a hard time understanding why this is happening.

The office manager was very helpful and showed me the unit and I am very excited to get in today

Wendy from audelia location was awesome. She was very helpful.

I am a current customer, the front desk staff was so helpful with all my moving needs.

The online experience was super easy and when I needed to make an update April was super helpful and made my experience seamless. I am really glad I chose Public Storage!

Great. Services

I lovvveeee it here. Calyn and April has always been so helpful and so sweet. Please talk to them. They work with you!!!

Cailyn was exceptionally kind to my family and myself. She was also very professional and we appreciate the opportunity to have interacted with her!

Caylin was very knowledgeable and friendly. She made the experience smooth and gave us restaurant recommendations too! Highly recommend this facility

Alex have awesome great customer service

Clean facilities with great staff. Great customer experience!

Came by this location the other day because my cousin rent was a little out of My price range but Alex was pretty nice came back cause she said the prices change and Kalyn nice...

Great experience, very professional. Calyn was considerably helpful the whole way through.

Awesome Customer Service, Quiet & Clean property

Calyn was absolutely AMAZING!!! Great experience!!!!

Denise was very helpful with my storage set up.

Magnificent!

This storage facility is excellently managed. The manager, Calyn, is efficient, knowledgeable, cheerful, and goes out of her way to be helpful. I would certainly use this location again in the future.

The property manager, Calyn was so kind and thoughtful. She made our experience top notch! Would definitely refer renters to her!

Calyn does an outstanding job! She’s been nothing but helpful to us as we’ve moved furniture in and out of our 2 storage units. I highly recommend Public Storage and in particular the store at Walnut Hill and 635.

Excellent customer service. Clean, and secure. Will absolutely use this location again.

Calyn is a real champion of yall’s focus on customer service. She went above and beyond in the last hour of the business day and brought some calm to an otherwise chaotic day.

Came in to make a payment for another location and Calyn was super nice and helpful!

Denise was very helpful with getting my rental going. Answered all my questions.

I've had some less than favorable experiences using public storage before, but I've had nothing but excellent service and overall pleasant experiences at this location. Calyn was amazing and so very helpful, all my questions were answered and the process was smooth and painless. I will definitely be returning for any storage needs.

Had to upgrade my unit because it was smaller than expected but the whole transition was super fast and easy! Thank you to the helpful and nice ladies Cathy and Calyn who helped set me up and upgrade!

The process was painless and easy, big thanks to Calyn for all the help. Y'all's location was super clean and organized as well.

Great place to store your stuff. Kathy at the front desk is just simply amazing!!

Great team. Thank you Calyn for a smooth check-in!!

Kathy and Caylan have very good customer service skills.they are very friendly and educated about there job and helpful . I would recommend Public very clean sight

Calyn was awesome, it’s my first rental experience and she was very patient, helpful and informative with me. Units were clean 👍🏼

I'm not used to using public storage units, but thankfully Calyn was there to help me through the process and was super friendly to boot! Will definitely be using Public Storage again in the future

Great customer service. Convenient location right off HWY635.

Property is always very clean and maintained. Calyn is always very friendly and helpful (: would recommend!

I’ve been very impressed with the service I have received from Calyn, she is always very polite and friendly and most of all as helpful as she can be.

Jeffre’ was great and explained every very well. Great customer service!

Jeffrey was an exceptional help customer service was abundant. And we will continue to do service long-term Ty.

Okay if not storing for long. But they raise the prices.

Jennifer & Misty we're incredibly helpful!! Great customer service and simple process!

Calyn was super frendly and helped me handle all of m y needs very fast. Thank you

Cheapest rates on storage units in town. Pretty good customer service too. Ask for Jeffre, she'll getcha right.

Jeffre is on top of it! Very professional!

Jeffre very helpful with transfer to another unit.

Public stoarge is great Calyn was amazing and a great help for all my storage needs

OK nice smileRenee was great

Cayln was a great help getting us set up and settled in. Thank you!

Laurie was, great helpful and knowledgeable fast and courtesy will recommend to friends

Making a payment is fast and easy with laurie nice facilities also will recommend

Wonderful employee Calyn helped us out. Got us everything we needed and more. Checked on us numerous times to see if we were okay.

Calyn is wonderful!! Makes everything super easy for you!!

Caylyn did a great job

Coming into Public Storage, I had already had a bad feel coming from out of town but boy was I wrong! I had to specifically ask an employee for her name to post this review. Jeffre Prentiss. You’re doing great! I loved the kind words and how you treat your job like you love to be there. I didn’t feel like a burden for me questions. She answered politely and I left with a smile. All my needs met. Keep her around!!! Thank You Jeffre! Keep up the good work love.

The most amazing customer service.. very clean establishment and employees all ins and outs that you can think of. Special recognition to associate Jeffré not only was she kind but assuredly helped me pick the proper storage solution for me and my family.

Calyn is the example of making a customer, not just another sale. Best customer service I've experienced in quite some time. Having a storage unit was a first but all of my questions were answered and the facilities were very clean and monitored.

I've had 3 units at one time all different locations one sucked more than the others but only do to the manager...

Calyn is a customer service wizard, couldn't be happier with my current arrangement.

This location is always so clean and well looked after. The girl I always see I believe her name is Calyn is always so friendly and kind. Thank you, Calyn, for keeping it safe and clean!

Calyn was really nice and helpful!

Jeffre was very helpful and friendly. Awesome service from her. Thanks

Great experience renting from Calyn ! Shes the most awesome manager at any facility !

Great place to store your stuff and it's safe and clean

Calyn was awesome! She went above and beyond to help me and my husband.

This location is air conditioned and bug free. Nice clean storage spaces. Picked up things on 8/4/19 and they had been there since 2/6/19. Nothing was damaged and most importantly nothing was infested with bugs. Highly recommend this location!

Calyn is thorough, patient, and incredibly knowledgeable. I've had several storage lockers in the past and none of the managers were ever as helpful as she has been. She explained everything, down to the last detail and answered every random question I had thoroughly. She's awesome and really is on top of everything.

hard to get carts over lip and exterior door

I like to recommend this public storage location all those in my neighborhood and anyone looking for a reliable storage. The customer service rep Calyn was so helpful in finding me a bigger unit and reminding to lock my unit after I unknowingly left it open. This location always make sure that customers are well satisfied.

Calyn was great she helped me get the perfect size storage for all my stuff. She was very helpful and I got the first month of storage for a $1. Thanks Calyn

Went in to make a payment from another location and calyn was extremely fast and friendly!

Calyn was such a big help and walked me through the process smoothly! Love her she’s great

Calyn was great! Good service

The service was fast and excellent.

Dhd

Can you still a cess unit if office is closed .after 6

Calyn was wonderful. Very nice and knowledgeable.

I came in today and Calyn was awesome!! She had showed me the unit it desired, but she also suggested what fits for me. Thanks again Calyn!!!

Great service. Easy check in. Great facility.

Came in wanting a storage unit, I was on a budget and it was very affordable. I felt welcomed given all the proper information and plan on recommending my friends and family with Calyn !

Vanessa is so helpful. Stop by to make my payment and she always has a smile . Great customer service

Vanessa has been extremely helpful and professional at assistance me with my account. Greatly appreciate her.

Vanessa is great. Always so helpful. Goes above and beyond. Thanks :)

Ms Vanessa did a wonderful job today.... great customer service ☺️☺️NEED A RAISEE!!!

Clean cheap efficient

Vanessa is a blessing to this public storage. She is very committed to help everyone.

Great customer service!!! Will recommend family and friends

Vanessa is a kind/ friendly person. She is dedicated to her job . She goes above and beyond . Wonderful to have her . Recommend this place.

Vanessa muy buena atención es muy amable explica todo muy claro gracias Vanessa

Vanessa did a great job helping me reset my auto pay for my account since my bank account was hacked into. She was very friendly and pleasant!! Ask for Vanessa!

Justin the manager was amazing today he helped me so much in a situation with the movers I had hired ... what a great guy I am so pleased with my whole experience .. Thank you !!!!

Vanessa great person to deal with keep it up

Vanesa da una atención excelente

Vanessa muy amable y buena atención gracias

Vanessa fue muy bien. Mi ayudó mucho.

Vanessa was excellent. Got me in and quickly. Great customer service .thank you

Vanessa is so friendly. Started coming here to make my payments since she moved. Great customer. Recommend you to go there with her .

Vanessa fue muy buena. Me dijo todo la informacion que necesito. Gracias

Vanessa was great. Went in to make a payment and got me in & out quickly. Great customer service!

Micky was the best!! Everything was so fast and easy. Finished in less than an hour. Super happy, will refer friends and family.

Staff is always helpful and very friendly. Located right off the highway in a highly visible location that is pretty easy to find/get to, has a convenience store and restaurant not far away and has more business not much farther.

Excellent place! Vanessa was kind and courteous. Went in there to rent another storage and she recommended me to transfer into a bigger one instead. Thank you for your help!

Great customer service! Vanessa was friendly and respectful.

Went by the offfice to make a payment and Vanessa was so sweet and helpful thank You.

Dana was very courteous she showed me the place and was very professional.

Good Customer service

Vanessa is very nice helpful young lady. Thank you everything you do . :)

Vanessa was extremely nice and helpful. She is very good at what she does and I appreciate her friendliness at the office.

Vanessa such a great help. She is always there when i need something thank you .

Vanessa was such a great help. Went in right before they closed and rented to us. Great customer services.

Vanessa es muy buena. Siempre nos ayude con todo nuestro necesitadas.

Great Customer Service! Neat & super Clean storage. Definitely recommend

For what they charge for storage rentals, you would think they would maintain facilities better, and be much cleaner inside and out. Even the walls and doors of the units are filthy! Carts for moving things are in disrepair and can only be accessed during office hours. I would not recommend doing business here! HUGE MISTAKE, ESPECIALLY GIVEN THE PRICE!

Excellent place. Staff are kind and courteous, the facility is well maintained and secure, which is all I can really ask for in a storage unit. Would recommend to a friend

Great customer service from Vanessa . These guys are always helpful. I would highly recommend this establishment

Branden was great helped me out with everything he was just awesome

Vanessa was very helpful in getting us a unit and at a great price....very nice

Calyn the property onsite worker is very friendly helps you whenever she can. Had problems paying my storage on time staff was understanding. Climate controlled safe place to store your belongings at

Vanessa , Was a fantastic help and really professional. Her attitude was addictive... Great Job!

Vanessa esa very helpful today i was in the rush and she got me in and out with all the information the i need thanks vanessa

Vanessa provided excellent service very professional and courteous

Great storage facility. Thank you Cayln, for your professional customer service.

My family and I just moved to the DFW area. We really needed a place to keep some of our furniture until our home was ready to move in. Calyn made sure that all of our needs we met. I definitely recommend going to give her a visit if you need any help. If I ever need help with storage again, she is the person I will go visit!!

Awesome customer service

Let me start by saying Calyn is amazing. I cant speak for every public storage but the customer service Calyn delivers is top notch. Ive been a cutsomer for a little over 2 years and every interaction ive had has been great. She answered every question simple yet accurate. Also made suggestions to help me save money when it came time to downsizing my unit. Stored my stuff for 2 years and everything came out looking like it did the day i put it in storage. Good storage. Great people.

After 3 years of storage I can definitely say this place is safe and excellent but will raise price on you after one year causing me to downsize to a smaller unit one thing the company could do is lock in your rental price from date you rent till you move out. Other than rent increase for no reason I can honestly say this is a great place.

Very helpful customer service and clean location.

Calyn the manager was and is most informative. Always helpful and a wonderful positive person . Thank you Cayln.

I am a first-time renter and this location has made that so much easier than I've heard from others. The staff is incredibly friendly and helpful, helping assuage any fears I would have. The facility itself is kept very clean and the staff, again, show their competence by regularly cleaning in my time there. Would definitely recommend to others. Special thanks to Calyn for making things go by very quickly and easily.

Outstanding customer service from Calyn. Professional, knowledgeable, and helpful. Happy to give PS my business!

I came in to rent calyn was very nice, the property was clean.

I am a very pleased current customer. I am very impressed with the cleanliness of the facility, that is a major plus for me. Customer service is great and Calyn Jones in the office is SUPER AWESOME! She is so kind and helpful and very pleasant to visit with so I often pop in just to say "Hi". Keep up the good work guys and I would recommend your facility to anyone needing storage.

Calyn was amazing and explained everything very well! We highly recommend this location because of her!

I got an excellent service from Calyn!

Very nice Employees there! They've been so helpful

Calyn is fantastic! The process was extremely quick and the facility is spotless!

Calyn was awesome! Excellent customer service was superb!!!

Calyn was awesome! No issues what so ever and helped get the one I wanted.

Rented a space from Robin today and she was very professional and answered all my questions and concerns. I will recommend this store to anyone.

I came into this store towards the end of the day, very tired from packing. I spoke with Robin who was very friendly and helpful. She could tell I was tired and was empathetic and patient. Great customer service! I highly recommend this location to anyone!!

Clean, and convenient great price and staff are awesome.

Amber was super sweet and professional! Helped me find the cheapest rate after calling the call center and they misinformed me on the price i would be paying. Was so accommodating to my two children and didnt mind them running off a few times and wanting to joing her in the office. Handled the situation extremely well when i was told of the price difference. Would recommend thia location. Very clean and friendly.

Thanks for the fast service

I got a unit yesterday paid $36.00 dollars wen it says a $1 online first month there is only 4 days left n this month but I had to pay for 30 full days and they want give my money back for da insurance back I will see what da better business bureau have to say about this I wouldn't recommend no one here go to U haul real business place. Not cheap as they say and da office smell just like rat's and my homeboy told her it smell rats n here

Friendly, affordable, and a nice location

Dana was awesome...a great help selecting the proper sized unit. Thank you!

Dana got me all set up for my unit today, great experience. Property is clean and Dana was very knowledgeable and friendly. First class service

Diana was AMAZING!!!! Very knowledgable and helpfull!!!!

Highly recommend this location. Diana was very helpfull and sweet. Best storage experience so far!!!!

Deanna was great and helped me get the right size space with a matress cover too!

Great place. Great customer service from Deanna.

Deanna and Dana were very nice and helpful during my move in. I would recommend their store to anyone!

Robin is doing a very good job thank you for your service

Great service, friendly and fast! Robin and the entire staff was great to work with!

Robin and samantha was really helpful with our move. Thanks girls

Robin and wendy are great. Great customer service.

Robin was great!

Was very nice and sweet and kind and friendly ...Thanks a lot for your help

Robin is very friendly and always quick to help me and knows me by my name . I would love to have my unit here with her but I can't afford to move it to this location just yet.

Robin was great. She quick, informative, and gave great customer service.

Quick and easy access to 635 .Very friendly and helpful customer service. Clean. Secure. Prompt service on the rental and paperwork from Robin ... Always a ☺ !

This place is such a great place to stay and storage. It has very helpful staff and I have been here over a year.

I needed a storage today so I came to this location. Ms Robin was so awesome and helpful. She let me know exactly what I needed to get my move completed. Thank you so much Ms Robin for all you've done for me today.

Came and paid and robin went out of her way to help me out. Thanks again.

Came in and paid today and met the property manager Robin and she was sweet and kind.

Alicia and Tania are very helpful and do not make the process boring . I loved it

Robin has great customer skills. thanks

They are very nice.....# robin 💖

Came in and rented with Robin the property manager and she was very sweet and got me in and out today. If you are looking for a storage this is the place to come.

Spoke with Robin at this facility , she was really great. Love her customer service and positive attitude. BEST location for storage business

Robin, did a wonderful job helping me with my new storage unit. She was very nice and helpful :)

Thanks to help of Robin at public storage for the help today. If you ever need a storage go to this public storage. She get you in and out with no problem.

Came in and made payment and robin was awesome.

Robin was great and everything ran smoothly

Robin helped me rent a space. She answered all my questions and got me in and out. Great customer skills.

came and rented and robin was great. thanks girl

Great customer service from miss ribbin and great person

Robin has been very sweet since I've been here. I will recommend to everybody to come and rent here.

Robin was awesome!

Came in today and met Robin and Deanna and they answered all my all questions. It made my move in easy.

Great Customer Care With Robin

Came in and rented from caylin and she was great. Came back and met Robin and they both have great customer service.

Robin was very helpful today with My transfer she saved me money. Thanks againm

Service was awesome Robin waited for me even though I was late. Thanks a lot Robin😁

Aná and tania good service

Came in and made my payment today and met robin and she is wonderful.

She was very sweet robin yiull love her!!

came in and made my payment today. i was looking for april but robin and she is sweet and can't wait to get to know her. thanks

Love April and Robin they are amazing wonderful service here at public storage!!!!

Ms April is wonderful.

Safe. Excellent service. Good price. Convenient. Easy process.

April and Calyn were very friendly and got me quick

April worked with Deanna to help a frantic customer who needed a reservation today and was so patient with me & helped me make my deadline, yes I made it in time April!!! :-) You guys are the best!!

April did a great job very fast and efficient. The grounds are clean, I highly recommend this location.

April and Sandy were very helpful in getting me a unit and answering all my questions. Thank you and I would recommend them to anyone.

Today was a great experience renting a storage . April had great customer service. Thank you very much.

I make payments at different locations and they are always quick and fast, especially with me being in the bus line

Great company

Great experience with April she was awesome

April and Edwina have been wonderful and helpful property managers and are always polite. They always greet me with a smile and know me by name when I walk in the door..

Great customer service with Ms. April

April and Mercedes was great in assittng me with finding the right units for my need. They were GREAT!!!!!!!

Jason was awes

I came in and the customer service was great April explained all of the terms and Deanna was very nice and smiled and they both made sure all my questions were answered and I felt good about the safety of my belongings.

I came in and April amd Deanna helped me out with all my needs, they were amazing

April and Deanna showed great customer service while showing me what I needed to protect my stuff as well as ensuring that I got the right size unit to accommodate my needs. I would recommend this location to my friends as these girls were very helpful.

Really good service great customer service! April was just great!

April & Kaven were very helpful! They answered all questions and eased my fears! :)

April and Justin are amazing and helped me out... thanks

April provided a great ,smooth stress free process

April you rock

April...very nice and informative...

Went in for a quote on a unit. April was a great help and answered all my questions. Very nice!

Thank you April you were very kind.

April was very nice & did an excellent job assisting me with what I needed to rent a storage from public storage

The employee Edwina helped us and she was amazing. We were in a hurry and she got us in and out. She also gave us the packing supplies we needed.

Great (!) experience getting a unit set up for my company...April & Ana made a tedious process very, very easy & painless! They were both informative, professional & very helpful...thank you!

great place to store. The are always so friendly and helpful....their storage unit prices are great as well. Keven, April, and Edwina are Great...Happy and smiles!!!

everything was simple fast and easy to understand. April the property manager made it a pain free experience

Great customer service. Dana was awesome. Very helpful and informative!

The public storage associate Edwina was extremely informative and helpful throughout the process of purchasing a storage at this location. She explained everything in detail which left no room for unanswered questions and it made us feel confident in our decision to rent here. Highly recommend this location for anyone looking to rent out a storage place.

Awesome place my friends.

My visits to the Public Storage has been very awesome. April and Ana are very gracious host for the Public Storage Corporation.

April was very helpful and have me great information. I am very pleased with her customer service and will recommend my friends as they are moving also. She was very professional and added on the items I needed. Thanks for a great experience.

April gave me the best customer service any customer will always wish for. She rocks!!!

The property manager was very nice and helpful! Both her and Dana were friendly and polite!

I've had a unit for over a year. I'm very happy with the service. April always makes a polite courtesy if I forget to pay my bill. Oops! The property is very secure and always clean. My unit is inside a temperature controlled building which is always comfortable according to the season. Anytime I call my concerns or questions are addressed in a timely matter. April takes pride in her managerial position of this facility. April is super helpful and very knowledge in every aspect of her job.

Service was great! April and Ana were super friendly and they also gave me a great rate for my storage. Location was very safe and clean. I recommend it!

Awesome help from April and Ana especially being first thing in the morning. great customer service.

April and anna are amazing! Great customer service!

Edwina was very friendly and a great help!

I must say i love love this storegae especially this location. I came in with a lot of questions and concerns.. April was a wonderful help to me there She help me out and was very patient with me. Thanks again April!! Am glad I went there:)

Store was friendly and discussed everything fully

Good service, cheaper than other locations, easy set up

Thank you April and Ana for great customer service. You ladies helped me out alot. Made our move in a pleasure. Keep up the good work.

The service there was excellent , I got all the information and help that I needed. And the people their have a great good attitude as well in assisting me. And all around quick service with a smile .

I really enjoyed the customer service at PS I met a guy name Jason at the Walnut hill Kingsley location a couple months back and was surprised to see him at the Skillman location today and he has the same great attitude he had there and he remembered me and greeted me by name from last time now that's what up, feeling good rite now You rock!

April was very nice and helpful and the storages are nice and clean! #LoveIt

April was great and loved how she did her job. Helped me very well with everything.

This is one of the best deals I found in this area. They have great customer service and April was very helpful and very informational. Its nice to speak with someone that is on top of given you all the details

Jason had excellent customer service. Jason helped me with my refrigerator when it was falling on me. Very friend and very knowledgeable. WAY TOO GO....

Good service

April was a great help and explain everything well

I walked in without a reservation and was welcomed by the property manager, April. She had a GREAT smile and WONDERFUL personality!! She set me up with unit that fit my storage needs quickly and efficiently!! She also set us up with boxes and tape for packing. It is so nice to see AWESOME customer service still exist. April was the difference!! She made this task into just a errand and I appreciated it VERY MUCH!

My service was great. April the property manager was very nice and explained everything very well

the worker are very awsome. great customer service.

Excellent

We have gotten two storage units now and both times the customer service was amazing! We have had no issues with anything and the "move in" days were perfect!

April and edwina and the rest of the staff are wonderful

The manager at the front desk "April" was very very helpf and nice.

Had a great experience. We needed to find climate controlled storage for our school's theater costumes. April was very helpful and accommodating, and answered all questions thoroughly. I ended up renting four units and will probably come back for additional ones.

April is very sweet & helpful.

April and Jocelyn are two of the nicest lady you'll meet!!!!! Great job ladies!!!!

April and Jocelyn have always Been wonderful to me , every time I have a problem the front office is there for me and the cleanness of the place is superb

Today I went to get a storage and April, the property manager was awesome!!!! She assisted me beyond expectations she was friendly and great customer service...

Angela and Nick were great help in getting me my second storage here. Never had a problem and expect never will

Nick was fantastic. Super efficient which saved me so much time! AND extremely friendly!!!! He accommodated our needs to the best of his ability he was engaging and genuine while maintaining a superior level of professionalism. Will definitely be renting here permanently!

My husband Saudy and I rented at the beginning of the year and we absolutely love it here. Nick is always helpful. We forgot our password before the office closed and he waited for us to arrive and gave us the information we need. He also made sure we had access to a flatbed to help us move in more items. its good to know our stuff is safe here.

Loved the place and the property manager Angela was so helpful and professional. She went above and beyond to provide great service.

Rented unit for the first time. Nick helped out and made sure I got what I needed and made sure that I got the right unit. Angela also helped me keep up with payments and made sure I am not late. Both employees make me feel welcomed and that my stuff will be safe.

Nick and Angela are great, can't beat their fantastic customer service skills. Quick and simple transactions making storage easy. I'd definitely recommend these two to anyone! Thanks guys! :)

I have been at this location for a while. Angela is a pleasure to do business with, always smiling and ready to help us with anything we need. I would highly recommend this location to anyone.

I had the wonderful opportunity to work with the Property Manager, Angela when reserving a storage unit. She was pleasant, thorough, proressional, and extemely helpful. She was successful in helping me save money and time. She followed with calls after our experience and was willing to answer any questions or requests. She treated me like family and was even accommodating to my mother and aunt were with me. I highly recommend this site for business because the outstanding customer service and professionalism.