Public Storage Self-Storage Units at 2105 Winsted Drive, Dallas, TX

Dan was great, had good patience took the time to explain everything and made sure I was well taken care of. Great job thank you

Dan and Sarah were the best at Public Storage. They helped me when I needed help with my vehicle and made me feel safe during the whole ordeal. Personally, i'd give them a raise and the best of props. Thank ya'll very much :)

Great customer service. Great prices. Great location. Maddie was great. 👍

Dan, the property manager , was so friendly and helpful! I highly recommend this location.

Dan was extremely helpful in explaining throughly and expediting the sign up process. Answered all questions regarding storage unit and access.

Absolutely love this storage location! It is super clean and organized, and safe!! Love the store manager, Dan. He’s very helpful and kind!!! Thank you guys so much!

Excellent service!

Dan was so helpful and nice

Dan was incredibly helpful with my move from one unit to another! He helped me find unit better suited for my storage needs within the same building and on the same floor. Dan was even nice enough to help me move my belongings from one unit to the next. I couldn’t have asked for a better experience.

I've been a tenant here since 2013, when I moved to Dallas. The location is great, right near my house and apartments prior. The staff, for the most part, has been helpful in my times of turmoil. after a brief misunderstanding with the district manager he contacted me and went out of his way to rectify the situation and return my rented space back to me. Thank you Rick

Dan, Jada and Kaitlyn helped me today... they were very courteous and professional.

Jada was great!

Thanks to Dan, for having me save $200 on storage unit!

Very helpful Answered all my questions. A+++++ [email protected]

Good price for the space, served my needs very well, and easy to access. Dan was very helpful and followed up with me after I got moved out, great customer service. Couldn't be any easier!!

A pleasant experience, I feel like family now. Thank you tanner and Dan very knowledgeable.

Very easy check in and helpful staff. Glad I came here for storage!

Dan and Jimi were so helpful. I stopped in for several Issues and they took a lot of time to help rectify the problems. Plus made me aware that one can open the gate with phone rather than getting in and out of the vehicle. I was notified for an increase and they helped me figure it out. Very helpful and friendly.

I have been renting a storage here for 3 years. I’ve always had a great experience. Gloria and Dan are amazing. They are friendly and they assured me my personal belongings would be safe.

Excellent customer service!

Dan gave great service. Very helpful

Clean facilities and quick, clear instructions! Georgia and Dan helped make the move out process a breeze! I’m only leaving because I’m moving, otherwise I’d continue using storage at this location.

I like this place and its employees as well as other customers

Friendly, fast service, highly recommend

Dan and Turquoise helped me in the checkout of the unit and were very friendly. Thank you

Awesome service, Brittany provided awesome customer service and was a great help!

Clean storage and friendly customer service.

Was the best guy help with a lot.

Ms. Loraine was AMAZING!!! I recommend this location to anyone!!!

Dan is the man!!! Very helpful and informative. Made the experience very easy. Thanks Dan!!!

Dan was amazing! He made sure I was taken care of. Great customer service :)

I've been happy. Everyone there has treated me well. I had a problem with my lock and they got it fixed within 10 minutes! Very happy with Public Storage.

Mr. Dan was very helpful and provide excellent service

Dan did a great job renting me a space. Definitely recommend great service!

GREAT PLACE TO RENT IF YOU WANT YOUR STUFF STOLEN! I rented a unit to store things like my holiday décor, antiques we have inherited but didn’t have a place for in our current house, etc., and within two weeks of renting, my unit had the lock cut and several items taken. The WORST part of the whole thing was I got when I call from the management to tell me about the break-in, the first thing he asked me if was “I had forgotten to put my lock on”, insinuating that I had messed up and it was my fault. When I arrived to check the damage, there were several units that clearly had been broken into on the same side of the building my unit was on. (All of the units had the blue “Public Storage” branded locks that had been put on the units since the silver locks they give you when you first rent had been cut off.) Very shady manager and very un-secure building. Rent here at your own risk!

Great experience! Stephen was very helpful, professional and informative. Highly recommended!!!

It was a great experience. First time storing my things. Awesome service. Dan customer service was excellent. Answered all of the question I had. Great place to store my belongings. Clean, Perfect space. I will come back if I need to. Will recommend for others.

Dan was 100% GREAT he helped me with everything!

Great service from Dan! Explained everything well.

Dan and Stephen were great. They helped me so much with everything. The process was very quick and easy. The best customer service I have had. 5 stars !!!

Great service Dan and stephen were very kind!

Stopped in to check on availability. I was greeted by the new manager , Stephen. I ended up renting a unit. Stephen and Dan were excellent in their customer service.

Dan was amazing and so very helpful. We highly recommend this location! Thanks again Dan!

Pamela helped me yesterday at closing. She showed me alot if units. So sweet. She really likes her job you can tell. I will be coming back to this location .

Great experience . Pamela made the process of getting a storage unit super easy. Got everything taken care of in matter of minutes. Great staff!

Dan was so great! He was so helpful! Will definitely come here again!!

Great experience. This is the type of person you want as a frontline representative. Dan did a great job of not only pointing out the main terms and conditions on the contract but, patient during my questioning. Thank you!

Dan is super friendly. Love having my 10x10 unit.

Ms.Kelli is great!!! The service here is very fast, straight forward, and the location is convenient.. I would definitely recommend

I never thought I would rave about a storage facility. Everything has been EASY. And when I needed assistance, I was able to get it immediately. My need for storage is going to end soon and it is crazy to say that I am hating to leave! I wish every experience with a business was as good as this one!

Just got my space rented. Units are incredibly difficult to find right now, and Hank was superb in helping simplify the process. The unit was very clean when I rented it. The whole property is in great shape. However, the best part about this place was having Hank handle the transaction. Hank is knowledgeable and practical in his approach to finding solutions. I'm very grateful for his help today.

Made getting a storage soo easy to do. Thank you!!

I've had the opportunity to work with Kelli now at two different locations. She is professional, helpful, knowledgeable, and all with a great attitude. Kelly is always trying to help to make sure your experience is a pleasant one. I have nothing bit good things to say about the customer service I have received from Kelli.

Shawn was amazing! He answered all my questions and helped me throughout the whole process quickly and efficiently. I was in and out! Thank Shawn!

I had thought public storage would include critters dust and dirt. This place is so clean. Shawn at the front office is a good voice and face for this business.

Just signed up today. Shawn made it super easy to create my account, unit, etc and he treated me so professionally and friendly. He helped me secure an app for convenience and safety.

The elevator has broken down several times. Takes months to repair. They don't reduce rent or give credit when this happens. It's broken now and there's a sign to contact the office if you need help moving out. Guess it'll be sold and become another apartment complex.

Great staff here always make things run smoothly! Appreciate the cleanliness and can't beat the location.

Kelli was really knowledgeable and assisted me a lot. She was great!

Kelli helped me with the elevator issue and assisted me as much as she could. Very knowledgeable and helpful!

Shawn made the whole rental process so easy, fast and very friendly... I would recommend to anyone

Great customer service, Shawn was helpful at getting the unit set up and all of my moving materials.

Natalie was very sweet and has awesome customer service..love her she made sure I was satisfied with my unit..very nice young lady

Rodney was a great help in getting my locker situated even when I got a parking space by mistake . Thanks for the help .

Great location and attentive service! They are quick to answer questions and assist you with your space needs.

Debra Mathis wanted to post a five star review she thought Brenda and Shawn gave her excellent service and answered all of her questions. She was having trouble with her phone.

Shawn provided excellent, efficient and friendly customer service in getting us setup with a storage unit!

Rented parking friendly service clean lot Shawn was truly professional

Excellent customer service,reasonable prices

Great service and very accommodating!

Dan was great help. Safe and secure.

Maddie and Skyler were great to my family. Thanks for all of the help.

Kelli was awesome , she was very nice and kind . She helped me with all my needs. Great service , thanks Kelli

Came in on Monday and Skyler was great!! Very informative and nice.

Went in and talked to Kelli. She laid out our options plus pricing very clearly and was very friendly. Great customer service!

Public Storage Corporate is the ONLY reason I'm not giving this 5 stars. The property and employees are great and always provide great customer service, and easily answer any questions that you have very quickly. However, Corporate continues to increase my rates because they don't see long-term leases as viable. I'm assuming they already make a profit in the first 3 months of a lease (after the first $1 month, you only have to stay a total of 3 months). There are larger units being listed for under half of what my increase will be. They were kind enough to give me a 3-month credit to keep my rates the same the past 3 months, but have not replied on the recent price increases, which unfortunately, go up this next month. White Rock Self Storage right across the street is family-owned and super helpful.

I went in on Sunday afternoon and Laurie was great. She is super friendly and nice and explained everything, showed me the possible unit, etc. I rented on the spot and lots of it was due to her being so fantastic! (sorry Laurie for the delay in posting, I thought I had hit post the other day but guess I didn't). Make sure to keep her there!

Excellent service from Helen. She was very kind and helpful.

Helen was absolutely sweet and did her best to make sure we had all the info and materials needed to reserve, pack and move! Laurie was very informative as well! Would recommend.

Earlier today I contacted Public Storage to see about rates, rent, sizes, and availability of your units. I had the pleasure of speaking to Kelli. She was very polite, helpful, and professional. I have contacted other storage unit companies today to inquire about these same things to compare information and Kelli was by far the best person I spoke to. Due to Kelli's knowledge and assistance I will be informing everyone I know that needs a storage unite to choose Public Storage, because they have great customer service, competitive prices, and everything you need in store to be able to fit all of your packing/moving needs. Ms. Kelli, if your happen to read this I would like to thank you for all of your help today, your positive attitude brightened my day.

Kelley is amazing, clean location and easy to access

Laurie is the best! Explained everything thoroughly. Quick and easy transaction.

Staff doesn't tell you about all the fees they make their own rules here.

Laurie the manager is awesome! It was a breeze signing up! Great prices fast efficient

Great staff! Nicole, was extrenely knowledgable and helpful. I will definitely do more business with public storage.

Went in today Nicole was super helpful it was such an easy and awesome experience.

Laurie was wonderful. Thanks for everything!

I was needing a small storage space, and the team at Public Storage was able to square me away quickly. The price was more competitive than some of the other local options, and Pamela was very helpful in showing me the facilities and the storage unit. Great service.

Alex and Laurie were very knowledgeable and helpful ... great customer service

Laurie was very helpful and super kind. Walked through everything efficiently, which I really appreciate. Highly recommend seeing Laurie at Public Storage on Winstead!

Helen and Laurie did great! Even after a long hot day.

Laurie was amazing and helped me pick out exactly what I needed! Thank you so much!!!

Great location, great staff (Helen & Laurie), great service. Recommended.

Laurie was very pleasant to deal with and she was patient in explaining everything to me. I came from out of state and needed some guidance, which she happily provided.

Jasmine has great coustomer service and was very polite to us.

Christy is nice

Great customer service and very clean units.

jackie was great!

Terrible customer service and building is not climate controlled. Lost a lot clothes and other items because of it

Helen made our first rental experience wonderful! She accommodated our needs with a positive and friendly attitude! We're so happy we chose this location for our storage needs.

Ms.Jackie and Ms.Laurie were great and fun I will tell everyone to come c them great customer service.

Great service from Laurie! Highly recommended

Jaclyne was amazing! She went above and beyond! I am so glad she was there to assist me! She’s a keeper

Laurie was extremely helpful, excellent customer service and experience!

MISS JACKIE ROCKS! She is my new best friend <3

Met with Kelli. She was nice and knowledgeable, very friendly and funny. Definitely will rent from her!

Helen was very helpful and so nice to us! Thank you for our great experience.

Let me tell yuh! Maddie was excellent and on it .! Showed us multiple spaces and we definitely will be renting here very soon 👍👍👍

I’ve stored with many storage companies, but this has been by far the absolute best! Great affordable prices, customer service here is phenomenal, and they are always so willing to help!

Helen was very helpful service is good

Maddie

Fantastic customer experience - Maddie made it all easy! I even had to switch to a bigger unit last minute, which she made easy, quick, and even found an online deal to match the price for the upgrade. Thanks for your help, Maddie, and glad to be a customer of this Public Storage location.

Moved my things in today. Maddie was extremely helpful in setting everything up and showing me around. Two thumbs up!

Jackie was the best! So helpful! Thank you!

Ms.jackie was very helpful and imfortaive I will be back she is a very sweet and a great representative for public storage ❤️

Awesome customer service!! Jackie is the bomb!

Jackie was the bomb diggity helping Wes and I get our storage unit today. Outstanding customer service and she truly went above and beyond the call of duty. And just so ya know, she laughed at all of Wes' dad jokes!

Jackie was such a GREAT HELP she was so nice and fast she is GREAT with her customer service skills she is a keeper. She is what you need in this business.

Came in to public storage on Winsted for the first time. Maddie made the experience so quick and easy Thank you !!

Maddie was very helpful and kind to work with ! Glad to have a Public Storage nearby my studio apartment. Good find !

The manager at this location is very helpful and profeasional.

Maddie helped me get my new storage unit rented today. She was very helpful, detail oriented and seemed happy to do it! I didn’t even get lost making my way back to my unit. Thanks to Maddie for making this experience pleasant and efficient!

Came in to check prices on a 10x15, Brandon showed me several options that might fit my needs and I'll be sure to come here when I'm ready to rent.

What a great experience! Very professional and kind.

Maddie is a great help. Awesome customer service and an amazing personality! Beautiful smile 😁 This place keeps you at peace along the transitions!

Maddie, from all the places I've rented from and the management team l have to say their by far the best ivI' had the privilege to be rent from they really take good care of of you and go the extra mile to help.

Maddie was awesome, she waited on me even after closing time. Highly recommended!

Gari was wonderful.! Thank you for the help.

GARI had great customer service and is very friendly! NOT one time have I been here and not seen a smile. I have had several bad experiences with other facilities in the past and this makes up for ALL of that!

Gari

Gari was super helpful. Who knew this process could be so easy?!

Gari was very professional and gave extra help and information when I needed it. I would definitely rent here again if I was still living in the neighborhood.

Great & easy set up from Gari

Great service. Thanks!

Gari was absolutely amazing! She was a huge help and I couldn’t have gotten what I needed done without her.

Gari and Maddie are excellent! They took good care of me.

Nice place

Gari, was so nice and, helpful I would never think of looking elsewhere. She is really the Best.

Cari anda Maddie are awesome!

Madison & Gari are awsome!

Ms. Geri is extremely friendly, warm and personable. I love renting from this place because if there’s a problem she and the manager and the rest of the staff will remedy the problem ASAP.

Everything was easy and friendly. Thank you for your help.

It’s always a plus when Gary is at the front desk, sweet and always displays a willingness to help with any and everything

Gari was absolutely fantastic. We had a small problem and she did everything she could to make things work for us. Great customer services. 5 stars for Gari and Public Storage!

Gari and Maddie where amazing! Made the process of getting my unit quick and painless. Thank you guys for everything.

I just rented a new space yesterday. Gari and Beverly were both extremely helpful in walking me through the details of renting storage space. Highly recommend this location and their staff.

Madison and Gari were so helpful. They answered all questions and were patient while I was a bit stressed.

Gari and maddie were a huge help. Definitely recommend.

Gari has been so helpful in finding me a place for vehicle storage. She’s a wonderful lady and in my opinion a valuable employee.

Gari has been the best person I have worked with at this and several other locations. Always very helpful.

Tbanks Gari for all uput help!

Great customer service! Gari was very helpful

Very fast and friendly service. I would recommend reaching out to Gari for storage needs

I had the best experience with Gari, she helped me out with a storage,and gave me the best welcome to Texas I've had so far here. She is awesome..

My experience at the Lakewood(Winsted Road) Public Storage with Gari has been great! I rarely give reviews but Gari deserves props for her professionalism, customer attention, and her patience as I decided which size unit to rent. Upon arrival I could tell she was extremely busy with other customers walking in but she acknowledged me(anyone else that came in) & took time for each of us. I wish every business I deal with on a daily basis had employees like her!

Good location however some challenges which I think could easily be addressed to improve the customer experience.

Gary was super helpful!

LOVE GARI!!!! SHE’S THE BEST! :)

I have rented storage for several years at this location. Gari and Lisa and always very helpful! Highly recommend this Public Storage.

Gari keeps the property very clean!

Bety clean property . Gari

I opened my unit with Gari and she was super helpful. Lisa was a major asset in ensuring my property was well protected when there was an unauthorized user trying to access my unit. They always have a cheerful demeanor and are super attentive to your needs. Even though I live farther away I would come back and do business with them ANY time. I appreciate their kindness and support during a very stressful move. 💯

Gari and Lisa we’re both so accommodating and helpful! One of of the best customer service experiences I have ever had!

Lisa and Gari are fabulous! Very helpful and super sweet!

Full disclosure: I just got my storage unit so can't comment on anything long-term yet, but Gari was AWESOME getting me set up. I reserved the unit online and when I met her on-site later that day, she showed me the grounds, explained how to use all of the gates/doors, and made sure to get me a unit as close to the elevator as possible! She was super friendly and made me feel confident that my unit will be secure and if there are any issues, I'll be well taken care of! I'm so glad I found Public Storage!

Gari was amazing with the entire onboarding process!! She was very professional, courteous and answered all of my questions in a concise manner. Furthermore, she went above and beyond her normal job responsibilities ensuring I was 100% satisfied with my lease. Service at the caliber Gari exhibited will make me a repeat customer.

Incredible service and a friendly staff! Gari took great care of our personal and professional storage needs. I highly recommend Public Storage - ask for Gari!

Just want you to know that you have a super gal in Gari. She was very efficient and helpful in every way. Hold on to her. Thanks

Lisa was a great help. Thank you!

Awesome experience, very helpful. Gari and Lisa stayed open late and got me through a seamless move in. Good location and rates!

The women who run this place went out of their way on multiple occasions to accommodate me, despite my desperate moving timeline. Can't recommend the service and consideration enough!

great service and super nice staff

Great customer service. Gari made it a simple process. Great prices as well.

Gari, was professional and reasonably she help me decide what I needed and what I didn't wow very grateful for her insight and honesy way to go gari

GARI is the BEST manager this location has EVER had!

Gari was Awesome! Registered and got my space in 20 min (same day appointment )Facility is nice. Open till 9pm. I approve

I experienced excellent customer service from Gari from day one of online booking, & she is so friendly & personable! Lisa was amazing as well, & you HAVE to ask about her diy coffee tip for your refrigerator!! Both ladies were a joy, & I look forward to continuing to do business with them!!!

Great customer service from Lisa and Gari. They were happy to take the time and show me different units to be sure we got what we needed for our booster club.

Gari and Bree at this Public Storage were so nice to work with. They were extremely helpful and very professional. They helped us find a storage unit here that fit our needs both size and pricewise. We would definitely use this Public Storage again.

Gari has gone above and beyond at this property, more so than any msnager thst has ever bren here!

Nice Vacations

Excellent staff and very clean facility.

Geri at the front desk was courteous, very knowledgeable and professional gave us THE BEST service we have received in a long time from anywhere. We couldn’t have for a better representative of Public Storage to assist us with the proper size of unit we needed the the transaction process to walking us back to the unit then thanking us. Geri’s customer service and great personality is an asset to the success of Public Storage at that location.

Gari was honestly very helpful and I'm so glad I got a space so quick. Thank you!!

Gari/Lisa did a OUTSTANDING CUSTOMER SERVICE JOB!

Gari is a great help! Thank you!

First , I would like to thank the manager Carrie for being so wonderful during our entire rental period. She was so helpful , communicative , and polite. I would recommend this particular company to anyone who is looking to rent a storage unit with clean and secure grounds and excellent customer service !

Great customer service from Gary and Lisa!

Gari and Lisa where very kind and courteous! I walked in and there was a rude customer giving them problems and they handled it very properly and professionally. Kudos to them both! They deserve a raise after that guy!!! Lol but I highly recommend this location if in need of public storage! Thank you Gari and Lisa!

Gari and Bree were most helpful during my visit and I was able to get my issues taken care of promptly

Gari was great! Spent as much as I needed to get me the right fit. Thanks so much!!

MS BREE.AND MS.GARY WERE VERY HELPFUL WITH ME AND VERY NICE TO ME.ANSEWERD EVERY QUESTION I HAD TO ASK.THE ARE REALLY GREAT PEOPLE!!!!😁😁😁😁😁And Bree!!!! AND GARY..THANK U FOR HIRING GREAT EMPLOYEES 😁😁😁😁😁😁😁....THANK You PUBLIC STORAGE FOR LETTING ME BE APART OF THE FAMILY!!!.

My immediate family and myself have utilized this location for our storage needs over the past 24 years. From small, quick rentals, to RV storage, to long term sites, we’ve used them all at this facility. Without a doubt, Gari is the most courteous, professional and helpful staff member we have ever dealt with at Public Storage. She places top priority on the safety and security of the property while balancing customer needs. Her friendly demeanor is evident on the phone and in person. She makes Public Storage easy to use and is the reason we are still at this location.

This place is awesome, most friendly rental person.

Geri was incredibly friendly and helpful. Very stress free process of getting a storage unit!

I am very lucky to have rented space at this Public Storage, most of all because of the staff. A few weeks ago I had to ask Geri, in the office, for help getting into my room because I had lost the key to my circular lock. After finding out as much as I could tell her about my lock and losing the key, Geri allowed me to try a key which she had found in the lot and kept for some weeks in the office. It worked!! At first I failed to recognize the key, but Geri offered it in part because she could tell that it might be a match based on my type of circular lock. I am still amazed that my key was saved and returned to me, and grateful most of all to Geri for being so careful and watching out for me as a customer. I feel that at this Public Storage, my stuff is safe because she has my back. I am wanting to keep doing business with the company because of this.

Gari & Madison were great to me. Very Friendly & there doing a great job. Nice teamwork Ladies!

gari is awesome and was a Big help !

Such great customer service. Helped me get set up with online payments Would recommend

Great customer service and nice facility.

Just tented our storage with Derrick and Gari and they are awesome. Know what they are doing and I very highly recommend this facility!! Great jobs guys!!!

Gari was extremely helpful and so nice. Can't recommend this place enough

Nice staff, very helpful.

Great service from Madison and Gari!

Good service. Helpful staff. Easy access.

Gari and Madison took great care of me. Wonderful customer service!!

Madison & Gari were a great help. They took their time with me & answered all my questions in an extremely patient manner ( Had lots of questions!!!) Ended up getting a unit at a great price along with all the add-ons I needed to take care of my stuff. Thanks so much :)

Gari was amazing . She found me the best price even worked with my budget

Gari & Chelsea were terrific & helped me out a great deal!!!

Geri was very nice I love her she is so helpful like wow..

Derrick and Gari were incredibly helpful when i obtained a new storage unit.. they worked well together and made sure the transition for me was seamless.

Gari was awesome!!! So quick and easy to set up.

Gari was super helpful! Great facility.

Derrick was awesome!

Its a fair place to store your belongings, don't let them charge you $20 for a lock go out and buy your own. Bring a flashlight just in case.

I just want say that the service from Gari was excellent! She stayed late just to take care of us! If I could give more than 5 stars, I would. She went above and beyond and we are looking forward to doing business with her for the next couple of months. I hope that she knows how rare it is to meet such a genuinely nice person! I would definitely recommend this location.

Very helpful,sent from another location that had space,that would not rent to me.Thanks Gari

Gari was a wonderful help and very helpful. It was nice coming from a smaller city

Wonderful storage. Gari was so friendly and helpful!!! Highly recommend :)

Gari at this location is the best. She is helpful as well as knowledgeable. She also has a very upbeat personality- a pleasure to deal with ! Thanks, Gari.

Gari was fabulous. Fantastic customer service. Made everything easy. Made me a loyal customer.

I was here yesterday when Gari had an office full of people and she was so fantastic with everyone. She even had a very difficult customer in the middle of all of the rest of us and even though he came in with an attitude she was still really nice to him. She has always been wonderful to work with and I for one appreciate her! Thank you for having such a hard worker and such a friendly smiling face! Great job#

Gari I really love her service she is cheerfully and always happy to see your face her voice just make your day, I look forward to coming into too seeing her because even when I am upset she seems too turn my day around

I spoke with a customer service representative by the name of Gari, and she was very helpful.

Great location. Quiet. Clean. Generally carts in each building for easy access.

Gary is the bomb! ???? What is up with the help?

Well maintain by manager Ms Gary always professional atmosphere she can't stop smiling. Lol always offering her services

Nay and Gary are awesome. Love coming to pay bill.

Manly the daily workers

Great place to store your things. Geri did an excellent job at explaining everything.Thanks

Very helpful. Friendly service. Gari really helped out In a bind.

Great storage experience! Gari is super helpful, and was even able to save us some money when we moved out!!

Gari at the front desk was very friendly and helpful! I had a problem with my debit card and she helped take care of everything and even called the public storage main office to take care of everything for me so I didn't have to! Highly recommended!!

Geri was extremely thorough in telling me everything I needed to know about the place. Professional and courteous, the place was great.

Gari was super cool! I came in to pay my bill and she took care of everything to perfection! Thanks Gari. You rock.

This is the best experience I've ever had with storage facility ever. Gari and Courtney have been a dream to work with!

Gari is such a big help. Came in to pay my bill because i couldnt log into my account online. She was so sufficient and professional. Gave me all the information i needed and was so polite. Thank you Gari.

Gari & Jacob helped me & are the Best!!!

Gari herpes us.

Gari gave me the best service and was very polite I would recommend anyone to go here

Friendly and straightforward service!

I chose this location for convenience but I'm not impressed with certain inconveniences like raising my rent with no notice this month, and since a year ago when I signed on, the gate is annoying to have to get out of the vehicle going in & out, to key in your code. Also there's a bottleneck at the gate itself on both sides. Otherwise, the place seems fine like a storage facility should.

Nay was extremely helpful, knowledgeable and very professional!

Nay is the greatest ! She helped with everything I needed ! You guys hired an excellent employee ! She deserves a raise !

GARI WAS A WONDERFUL HELP

Gabri helped get a late fee waived! Thanks!

Stormi did an amazing job heloing with my storage needs and i would definitely recommend public storage.

Gary was great! Very informative and friendly! Pleasant experience!

Gari helped us and she was great and have good Customer service!

Moving my stuff into storage was incredibly easy. Courtney helped me out with the paperwork and showed me how everything works and where my unit was. I would definitely recommend this location to anybody looking for a storage unit and I will think of this place if I ever need another unit!

Courtney was amazing. She caters to your every need and even calls customer service for you when you having billing inquiries, want to switch units, etc. Wonderful experience, just don't need the storage unit any longer now that our house is finished!

I LOVE THIS PUBLIC STORAGE GARI is the best public storage person i have ever delt with

Awsome customer service thanks Gari

Great fast service!... Really loved Gari's attitude and professionalism...

I had very good service from Gari and Brenda! I would recommend this location. Thanks!

What I was told over the phone was exactly what I got! No surpises! Very friendly and nice to deal with Stormi she is great!

Gari was very courteous, friendly, and helpful.

I've been very impressed with Gari at this store. She went above and beyond to help me and answered all my questions.

I promised Gari that I would do a review for her when I was there a couple of days ago with my boyfriend. We tried to do it in the office but got frustrated. The customer service was impressive. She showed us 3 different units and then we ended up getting the first one that she suggested. She also told us about the discounts on the boxes. We didn't have the funds available to buy the boxes but we will be back! By the way, she even stayed late to help an elderly man that was having some troubles trying to get all of his stuff in his space. Wow! Thanks Gari!

Stormi and Courtney are very sweet, understanding, caring young ladies. I was sad when they left the location I'm storing at but I know they are doing well. I miss them dearly.

They are nice and very helpful .thanks y'all .

They have been amazing people and the building is great

Great service, clean property, Thank you Courtney!

Great customer service from Courtney.

Great service from an employee named Courtney! I've recommended this spot to friends and family. Would definitely feel comfortable renting space from here again!

Heather Smith was very courteous and professional in getting me all set up.

Customer service here is exceptional at location 21412. Stormy was informative and professional and I am happy to give this Public Storage location my business!

Monique was very nice and helpful. Place is well taken care of. Pleasure doing business with them

Great spot

Wish I could give Tosha more than 5 but that's the limit.

Great place

Endless gratitude to Tosha and Christina for keeping cool through a completely frazzled move<3

Tosha and Christina are amazing! Great customer service. Always here to help when I need it!

Tosha/Christina are so sweet ! They are always so friendly!

Overall, I am satisfied. The staff is pleasant, the unit is clean and access is fairly easy. What kept me from rating them a 5 is their requirement that you buy their insurance. I attempted to waive when I got the unit, but they refused to do it without proof of coverage. I called my insurance carrier and he confirmed coverage. I called the storage place and they said, I could not cancel over the phone and I had to come to the store to cancel. Seems like the process is designed to get a few more dollars ($11/month) because people don't want to hassle with it. You should check with your insurance agent before renting the unit. If they still refuse to rent a unit without you buying their insurance, go elsewhere.

Very good customer service from Tosha.

Great plAce

Customer service was great! Tosha was very sweet plus she was very helpful through the whole thing

Customer service was on target! Great ladies!!

These ladies were very nice

Great place! Great workers

Tosha customer service was Excellent. .great place

Great customer service from Tosha

Tosha is always helpful. She really knows what she's doing.

great customer service

We had a good experience Heather helped us out with the storage we were looking for she made it needs to be very customer service very polite always smiling keep it up girl

They raised my rent $23 right after I moved in. They do not bother to send any type of bill or invoice to let me know and then they charged me late fee of $39 on the $23 I was one day late with.

Great clean property! Tosha was big help

Tosha was great! She got me the perfect spot! She was expert!

Customer service was great! Tosha was big help

Great customer service from Tosha!!! Easy process and transfer! Highly recommended!

Heather did a great job. I found the perfect unit.

Customer service was great!! Great location!! Ask for Tosha

Heather and Tasha were amazing...

Tosha was great !!

Tosha was great!! She helped me set my credit card on autopay great help

tosha was great...didnt need it until end of February but she talked me into it today. SHE WAS GREAT! even got the right size boxes...great experience

tosha was super sweet! she got me in the perfect space and even gave me options on how to take advantage of the space! great experience

great service

heather did great getting me a storage unit

tosha customer service was great

Heather was great at getting me the perfect space ..very nice

Tosha was awesome. Great service

Tosha was very friendly helpful and patient.

tosha and Heather were great!! they were both super nice and got me exactly what I needed !!

Tosha was very helpful ! She got me the perfect unit and merchandise:)

Tosha and Heather were great at getting me in the perfect unit! Great customer service

Tosha & Heather are awesome. They rock & need a raise!!! Great great service! The Woodlees

Tosha was big help today. I was helping my elderly parents move and she was great help to them. She even gave up her office chair for my mom to sit down in the ac while her chest was hurting! She even sold us some rope to help hold down the boxes in the moving truck! Definitely tell people about this place and the great customer service.

Tosha was very friendly and informative. Two thumbs up.

Tosha is awesome... Very helpful!

Did a great job very nice and great customer service spillover it !!!! :-)

Tosha was great came in just for few boxes but she hooked me up with quick pac she informed me I needed more boxes then I even thought for like bathroom and kitchen! She was great

Best one in town..

I needed a smaller unit and for just a short time while preparing my house to sell. Ordered my unit online and right after finishing rec'd a call from Tasha. She helped me to get just what I needed, gave me the "grand tour" when I came to do the paperwork...then followed up a few days later w/a call to see if 1. I had questions, and 2) Was the space going to work for me and was it in a location convenient for me. She did a great job making this easy in the midst of all I had going on w/packing, home repairs, etc.

Great service Tosha!

Great experience nice ladies

Tosha is spectacular

Tasha rocked!!

Tasha was great. She needs a raise!

Tosha was awesome! Great service!

Great!

Great and attentive service via Tiffany. Seamless transactional process!

Two days ago, I rented storage from this Public Storage location. I have to say that Tosha gave the highest level of customer service. She was extremely friendly and helpful. Her kindness and knowledgeable service helped me get my brother's storage needs handled quickly when we were in a great hurry. Thank you, Tosha! -bryan payne

Best service ever.

Tasha was an exceptionally great to help with all my questions and her additive alone salvage d my experience and on going lease with public storage.

Tosha And tiffany were great today

Tosha was greAt at helping me today

Great storage at very reasonable prices. Excellent customer service from Gwen.

Customer service was great! Tasha was helpful

Tosha was very friendly!

Tiffany was AWESOME! Professional, kind, courteous and QUICK! Such a pleasure doing business with her!!! I would recommend this location to anyone!

Tosha was great

Tosha is great at customer service

Tosha and Tiffany were very knowledgeable and provided excellent customer service. My experience at Public Storage on Winsted Dr in Dallas provided all around satisfaction. I look forward to my business with this company.

Tosha is awesome!

Tosha was great

Tosha customer service exceeded my expectations

Loc Code 21412: Gwen was a real charmer. She is wonderful and took the time to ask me just what was I storing so I could get the right size. She always had a smile, dresses nice, helped others and took time to asked them questions and about what all their needs were -- she did that with me too. She needs a huge raise.

Gwen was very helpful.

tosha was very helpful with my storage needs and boxes

Tosha and Gwen are great at there job

She was fantastic!

Tosha was very nice helping me with boxes

Tosha was great!!

Today is doing a wonderful job with the customer service

Safe, secured storage, and affordable. I would store here again! Excellent customer service.

I had been at this location since 1995. I have always felt safe when I go by myself, and I have felt that my property was safe as well. Tosha and Gwen are very nice ladies ready to answer questions. The location is always kept clean. When I got my first storage space I lived right down the street from it. When I moved to the west part of town I kept my things at this location! There are plenty of storage places in my part of Dallas and Irving, but I wanted to keep mine here on Winstead Dr. thank you so much for all you do. If one day I should need another storage space.....I will be coming back! Juanita Hernandez

Tosha was great

Tosha was so helpful and genuine, even with us walking in at the last minute and staying past close on a cold winter night. Fabulous down to earth service and great deal! Thanks Tosha!! We will definitely be back even after this round of storage!

Convenient location, well maintained and professionally run.

Our Public Storage representative was Gwen and she is great. She is attentive, pleasant, thorough and helped us to find the best size storage unit for our needs. The facility is always clean. We recommend this location.

Gwen and Tosha were very friendly and helpful. They showed me a couple of different units to help determine what I needed. They set up the contract in no time at all. I was out the door with a great price on a rental and had a great experience doing it. Highly recommend this location and working with these two gals!

Tasha was very helpful.

Buen servicio thanks tosha

Terrific -- convenient, clean and safe, with an exceptionally polite and flexible staff. Would (will) use again, and happy to recommend without reservation ...

Gwen was extremely helpful in signing me up for storage at this location. Very friendly, professional and explained their services clearly. She gave me a tour of the complex, previewed my unit with me, showed me where to find dollies., etc and helped me begin to estimate the amount of boxes I will need. She gave me contact information for the manager assured me to not hesitate to ask her or any of the other employees if I had any questions or needed help. It's a pleasure doing business at this location.