Public Storage Self-Storage Units at 12075 Denton Drive, Dallas, TX

Ty helped me out

Thank you!

Thank you Krystal ! Great property, great management.

Krystal was so kind and helpful. I definitely do recommend at this location.

Whoever runs this place has no clue how to run a, I emptied my unit so I can close my account no one was there at the office, so I called them later asking to close my account they didn't do their job someone else dump trash in my unit, few days later they called me saying that I was responsible for that trash, I went back again no one at the office nobody answer the phone I ended up cleaning it

Thank you so much Krystal

Krystal was very kind and respectful I will always recommend her services.

Nice and friendly

Gracias.

Krystal was awesome!

Thank you Krystal for helping us and being so understanding great space and clean and the communication is greatly appreciated.

Krystal was so amazing very helpful patient understanding and very resourceful Happy I came.

Thanks Krystal for your help

Krystal was gratis. Thank you for helping me find storage.

Thank you Krystal! Excellent customer service. Recommend storing here.

Krystal was very helpful her customer service was on point 10 out of 10 recommend

Krystal is such an amazing and helpful worker she was great help today in helping me find my storage place…Thank you!!!!!!!

Krystal has always been a big help to me and my family. From the excellent customer service to the strongly driven tenacity. She also tends to go above and beyond the job. I would strongly recommend this location!!!

Associat Krystal was very helpful and courteous to us during our process

Krystal was great. She solved my problem. Thank you !

Krystal was such a big help, great customer service goes a long way, recommend this location

Security is non existent, Door was broken and anyone could go in with out any passcode and of course they did had my storage locker broken into and the police said that this location gets that a lot be very cautious!

Nita was the most helpful and engaging person that I've had the pleasure to be assisted by in a long time. She was fun but also professional and walked me through 3 units very cheerfully so I leased on the spot! I wish they could all be as cheerful, knowledgeable and upbeat as Nita! :-)

Nita the person who attended us was 10 **********..... too bad theres only 5... super nice very helpful and patient...

Nita was a great help to get us our storage will definitely keep using this storage facility.

Passion and Nita were very helpful and friendly. 5-star customer care here

Ll

Reservations were smooth - account set up was challenging. The worst and most suspect part of this is the office smelling so strongly of marijuana - seriously? Where did I just lease?

Good price and Janet was a huge help and very friendly

Krystal

Needing to store vehicles? The parking lots can hold up to 3!

Had the unit 2 1/2 years. This year they want to go up almost 100.00 a month at 1 time. To much for us. We are done.

From $65 to $85 and soon $110 fix your prices

Mr. Jeremy is fantastic. Clean facility.

property is nice! amazing service from kelsie, she was very helpful!

Recently obtained storage at the denton drive location got the smallest size 4 by 4 for $36. I also wanted a car port only one left. I wanted to get it, but the facility had no way to download or get information via fax or email for proof of ownership of the vehicle. So the representative told me she would hold the spot and I can come in the next day with the information need. I told her I would be at work so I would send my son with the information. My son showed up today to provide information and she had already leased the spot. She had promised that the spot would be available once she did the reservation and I should not have any problems. I will not be going to 2 different locations and this is the reason I wanted to reserve the spot yesterday. I canceled my storage unit and I will find service elsewhere I spent the whole weekend trying to get this information on your app, online and in person it was a complete waste of my weekend and I'm very upset! This was horrible contactless service horrible personal representation service and horrible online service and got absolutely nothing done and lost both spots.

Kelesa was very knowledgeable and helpful!

Thank you KELESA! Very professional and thorough in answering all questions we had and offered great tips and advise! I’m a first time storage renter and feel comfortable and at ease being with this PS.

The manager Kalessa is very nice and so professional, she is very easy to work with and very helpful. She made my experience moving from a different state less stressful and even gave help when i was apartment hunting. The facility is very clean and security is amazing i felt comfortable with storing with this facility.

Kelesa was helpful and great service. ! Keep her around!

Kelesa gives the best service Dont pass this up

Kelesa has outstanding service, definitely recommended.

The current manager, Kelesa, has been so helpful and nice to deal with from out of state. Her customer service skills are exemplary!

Excellent customer service! The ladies who helped my mother and I find the perfect size storage for our things were professional, courteous and made the process swift and easy. The grounds are well kept, easy to manuver in our large 12ft truck rental, and the storage unit was clean. Helpful hint: If you are thinking of renting a storage unit for the first time, picking up a lock before you go could save you $20.

The Storage Manager, Kalisa, was so helpful and friendly! She made the process, less stressful as possible.

I highly recommend this storage facility. Kelesa and D'ijana are amazing people! Very professional great customer service and very down to earth people! If I ever need storage again I will come back even though I live in Irving, I'll still use this location.

Excellent customer service, clean property, definitely surpassed my expectations for a storage company. More specifically, Emily made my time there well worth it.

I decided to leave a review for an employee who left me feeling positive, and upbeat. After reading some of the other reviews, I see that she leaves this impression on many other people too! Her name is Kelesa, and she is without a doubt an asset to the company. She exudes positive energy, and the world needs more people like her! Thank you, Kelesa for being so enthusiastic, and professional. I highly recommend this Public Storage location, it is clean, secure, and the employees are the best!

Very good experience. Kelesa was extremely nice and helpful.

Kelsea was great! She made me feel like she was my friend. She cared. She deserves all the good that comes her way. Unfortunately for me, I won't see her again because I moved all my storage after 11 years of being at this facility. I have no complaints about the last 11 years here.

I received very good care from Kelesa. She's always very friendly and thorough and her job. Together we took care of a problem with my sticking door and I'm glad to have that resolved.

Had an awesome experience here. Emily gave us exceptional service she was so friendly and knowledgeable and helpful.

Great service, Emily is very helpful and super sweet. 10/10 would recommend.

All the staff is very friendly and helpful every time I come. Great place to keep your stuff. Kelesa made everything easy for me to transfer units twice now.

I had the best experience at Public Storage. The manager, Kelesa, was amazing and so helpful. I recommend this storage facility highly if you live in the Dallas area!

Kelesa was super helpful and friendly. Great service!

Wonderful staff specially kelesa

Aaron was great at giving me a tour and answering all of my questions while signing for my space, even offering storage insurance. Kelsea, the property manager, helped me pick out last minute items I needed for my move. She was so helpful in her suggestions. They were both so friendly, the customer service was great! The cameras on property and the professional staff make me feel very confident keeping my items in storage here at Public Storage

Aaron was very professional and very knowledgable. I really appreciated his help. Over all friendly staff

Nice warm clean

Kelesa was amazing at helping me find the perfect space. Pay her more!. Chose the best place to store!! Thank you!

Kelesa was great. She help me make the best choice for my needs.

Whitney was great and help me in a timely manner. She was very informative and knowledgeable... I came back on 5/28 and Kelesa was a big help on getting a bigger storage.

Kelesa is awesome! Customer service at it’s finest!!!

Kelesa she's somebody special full of light and she really take care on the costumers, I so happy to talking and be received on this facility for a person like she is, what else can I said I'm so proud because her, thanks Kelesa☺️😍 att. 🧛‍♂️🇸🇻

We've recently just cleaned out our storage that we had here for the past, 9 yrs!!!!!!! We are pleased with this storage space. It's very nice, clean and they provide friendly customer service.

I had a question and i needed to speak with someone about it. I called and left a message. It was only a couple of minutes and she called me back. She listened to my question patiently and was able to help me right away. She even helped me with an issue i have had for years, but noone has taken the time to take care of it before. All the years i jave used the storage facility, she has by far been the most attentive. I believe her name is Misti. I hope that is correct. Thank you again.

Whitney was very helpful with the transfer to a new unit

Excelente customer service, Kelesa was very helpful, also the prices are the best of all.

Whitney was extremely informative and attentive! I just moved to the area and there are quite a few storage facilities nearby, but I am super glad that I went with my gut and chose this particular location — I was not disappointed!

Whitney da best

Whitney was great! Quick and efficient. The 4x4 was plenty of space for me! Great price!

What is it cost per month for your smallest storage

Whitney rocks!

Whitney was super helpful and it’s a great and safe facility!

Kelesa was sooo amazing!!! Super friendly and very helpful! One of the friendly people I have met in dallas!!! She very likedable and professional!!!! She definitely should get a raise!!! Thanks Kelesa you were so great!!! Keep up the good work!!!

Patrick called me on a Sunday to make sure I knew I needed a lock on my unit. So grateful for him taking the time to contact me about this issue. I wish all Customer service agents were as helpful, polite and caring.

Patrick and TeAnthony were very nice and helpful! Awesome experience!

The person at front was super chill and even remembered me from when I first got the storage unit. 11/10 would super recommend

KELESA

Whitney was super helpful and great customer service!!

Easy and informative👍👍

Whitney was a great help.

Kelesa, has provided Excellent assistance, and has a great personality.

Kelesa was fantastic! Very knowledgeable a d great customer service!

Whitney. Great Service.

Kelesa helped me out with all my needs and was very professional

Whitney

This was my second visit and Kelesa is amazing-full of energy and she loves her job, very helpful and good sales person

Kelsea was great and helped us out quickly. Really happy with the storage

The manager is very nice, knowledgeable and friendly.

Whitney was vary helpful!!

Whitney was a great help

Whitney was wonderful.

Kelsea is awesome and very very well knowledgeable of the facility

Whitney was awesome!

Whitney

Whitney was great

Whitney was very nice and helpful.

Whitney

Whitney was amazing! Great customer service!

No comment

Whitney

Public Storage is Highly recommended! As a first time customer,I could not have been happier! Kelsea the manager is the best! She helped me so much and took her time with me and went step by step on all information ,no questions asked. Kelesa is super professional,great attitude and communication was perfect! I am ecstatic ! Thank you Kelesa for making my experience the best!

Kelesa was a fanstatic customer service rep. She was an absolute joy to work with.

Kelesa is awesome. Her customer service level is at the highest level. I recommend this storage facility.

Kelesa was so so helpful! And smiley and beautiful hearted! I would definatley recommend this storege place to anyone!👌👌👌👌👌

Whitney was awesome

Whitney

The facility is great and the staff are friendly and really helpful. I met Whitney when renting a unit, and she took her time to help me choose a unit that was suitable for my needs. My overall experience at this facility was excellent.

Kelesa & Daniel has been really helpful in guiding me through renting the space and showing in around. The space is super clean and easily accessible. I do recommend this storage space.

Whitney was very helpful today...I didnt have my code to get in the gate as well as not remembering my unit #...she relieved the STRESS of not having by providing me with the much needed information after confirming my identity. She also gave me information for a locksmith that I needed...Great customer service....

Friendly and affordable!!!!

They provide great guest relations here!

I love Public Storage, but the staff at this location ....ARE EVEN MORE AWESOME!!! Thank you guys, for always greeting me with a smile, being super friendly and that much more helpful. Your customers appreciate it SO JUST ROCK ON!¡!

Kelesa is an awesome property manager She was so helpful during our whole rental process. Made everything smooth . Her personality is the best and is always smiling.

I always feel like a valued customer and a valued person at Public Storage on Denton Drive in Dallas Texas. A Great location, A wonderful staff, and the only place I trust and rely on for my storage needs. Great communication is just one of the things that impressed me. Great communication in my mind is what makes them rise above all the rest. They are in the business of keeping me in business.

Misti was amazing help today setting up my new locker! The day outside was hot but the office was nice and cool!

Kelesa was so helpful with the whole application process.

Kelesea was very friendly and helpful.

Trashy place

Kelsea did an amazing job helping us get situated! Definitely would recommend 🙌🏼

Misti, was very helpful and answering all my questions especially since I haven't been to my unit in about 6 months.

Not only is this facility convenient for me, it is also very well kept. There are security cameras everywhere, in a redundancy of doors with locks to go through before ever arriving to your locked storage unit. The staff was GREAT! Misty not only helped me get my storage unit promptly, but went above and beyond to make sure it was the correct size, that a had a cart to use during my unloading, and helped me get familiar with the property like seeing me to my unit and showing me where the elevator was located. THANKS A MILLION, MISTY! Where would I be without you!

The staff is great. Friendly smiling faces. I have used this location multiple times. Wouldn’t go anywhere else.

Kelesa was super helpful! I highly recommend , also great prices she helped me save on!

Kelesa is an amazing manager. I was told no spaces were avaible but she help me rent the last space! Great property manager!

Michael was such a great help, I came into view a unit but yall they didn’t have the size I needed, but he was able to help me find a Public Storage that did have the size I was looking for. He was very professional and very quick to offer me help

Michael was such a great help, I came in to view a unit and he was super friendly. He made sure to answer all of my questions, and had such great skills. Definitely would recommend

Great service and wonderful store manager!!

Muy buen lugar para almacenar lo que no puedes tener en tu casa por falta de espacio ay ciertos lugares son caros pero este es muy económico.

Friendly staff

I went to this location and Kelesa and Micheal helped me in decent time with everything they were also very friendly. I had a very pleasant trip.

Great people and customer service

Debbie is the site manager. She was extremely helpful and pleasant to work with. She helped me find the best possible storage unit at her facility, made sure I was satisfied, and that I knew how to navigate the building and use the codes. Furthermore she keeps the property in good condition - things were newly painted and the bathroom was extremely clean...which is a sign of care and good management. I highly recommend!

Debbi was super helpful and very accommodating. Will recommend this location to anyone for great service.

Debbie was extremely helpful when we moved into the storage unit this afternoon. Great service, happy attitude and knowledgeable. Thanks so much!!

Kelesa is awesome she made the process of renting a unit easy. She is super friendly and knowledgeable and the facility seems well maintained and secure.

Clean

I hghly recommend, thank you for your help joann.

Joan is the Best.. Very Helpful Very positive Very Patient and Much Appreciated.. The Best representative I have come across in Ages.. Thanks to her my Experience was a Positive one.

First month for a $1, but six months in they jack the price up $10 for a 5'x10'

Kelesa was AMAZING! Easy and fast check in...this has got to be the best public storage out there hands down!

great customer service provided by Kelesa. Thanks for your help! :-)

Joann is a rock star .I would recommend this store.

I am writing this letter as a humble note of appreciation for the OUTSTANDING, EXCEPTIONAL customer service provided by Joann! She was very helpful, knowledgeable, professional in helping me find a storage unit. I was at a loss, not sure of what kind unit that would fit my needs, with her extreme knowledge, she helped me immensely! While I was unsure, she reassured and explained everything in detail, I can't thank her enough. This type of professionalism and commitment with the highest level of customer’s satisfaction must be acknowledged. She went above and beyond! THANK YOU, JOANN! Great personnel like Joann is very rare. She has an outgoing personality, extremely knowledgeable, contagious smile, while staying professional and helping other customers at the same time, making everyone feel “important”. I would love to recommend Public Storage, store #25614 to anyone!

Great facility. Joann and her team are incredible.

Great customer service and Joann helped me pick out the right space I needed

I have been with public storage for about 3 years and Joann has, by far, been the best and most helpful lady there on tbe property and in fhe office. Shs is kind snd considerate and patient. The go - to lady most definitely . it makes my day to walking to the office and see her beautiful smile and she is always smiling she's always so pleasant and so positive and so happy. If anyone has a problem/issue etc.She will try to get it taken care of she does if she can't fix it for you or get it done she will definitely find a solution for you know ifs ands or buts about it. I totally give her 10 thumbs up!! Excellent, superbphenomenal customer service is what she gives. Best experience I have ever hid at Public Storage or any storage for that matter! thank you so much Joann!!! you're the best! 😀👍

Patricia at this storage facility has been very helpful. She has also has been very informative to my questions at my time of need.

Both Joann and Jeremy were extremely helpful and made the process quick and painless!

Joann the property manager was outstanding! She made the unit selection and agreement process super easy. This was by far the best experience we have ever had at a storage facility. Highly recommend Joann.

Great service and support from Joann, the property manager. She made this the easiest storage unit rental experience we have ever had. See Joann!

Joann is great. Makes everything easy.

JoAnn was so helpful. The location is close but it crowded. That’s for all of your help.

Joann was very helpful and friendly

Nice Storage facility.

Joann was very nice and helpful

Great service and excellent staff highly recommend it to we everyone

Joann and her training associate Teera where very nice and knowledgeable. They took their time to review all of my options and completely explained the entire process. All of my questions and concerns were addressed. I feel very comfortable storing my items at this location

Joann and teEra were awsome and they were very helpful.

An occasional necessity

I went in to inquire on my about a space to rent and the young lady by the name Joann was very knowledgeable to meeting in all my questions,thus narrowing down my choice to definitely rent from Joann. Awesome personality.

I thoroughly enjoy Mrs. Joann's professionalism as well as charismatic personality. When I first received a quote from the call center, they misinformed me. However, when I came in, Mrs. Joann was very understanding and provided me the needed knowledge as well as made sure that I received exactly what I was seeking in terms of storage. As my need was time sensitive. Also, she's made sure that not only are my valuables secured, but she also works with me during the times I've been financially pressed. I make sure that I'm always reaching out to her and she makes herself very accessible to help with any concerns. I sincerely highly recommend this storage facility. And yes, the pricing is GREAT as well!! Thank you for all you do Joann!!!

CAN YOU GIVE ME PRICING ON LARGE STORAGE UNITS.

Joann helped me find the right unit for my needs. The property is well kept and good security. Im very happy with my choice to store here! Thank you to the office crew.

The manager at this property is outstanding. Joann went out of her way to help my mother in a stressful situation. I recommend this location because I feel like you are storing with family. Joann rocks at her job.

Joann was very helpful she walked me through the whole lease. It is so easy for me to get to my unit.

Really needed extra storage. This PS location is convenient, clean, safe and the management team is incredible.

Joann by far made this the best move possible ! She was very helpful and even stayed later after close to make sure I could move successfully!! Love the customer service .

Great experience, very professional manager at this site. Miss Patricia was very helpful and attentive. Thank you Miss Patricia

I highly recommend dealing with Patricia, she was very, very helpful and made getting a storage unit so easy.

Great place and very helpful Patricia petty thanks for your help

Thank you Patricia for all what you did to get us moved in we are truly happy thank you.

Thanks for helping me Patricia .

Manager Patricia was just wonderful! She was very attentive and answered all of my questions to help me understand everything to the fullest. This was my first time ever renting and it went as smoothly as I’d hoped it would. Thank you Patricia for being so wonderful!

I loved my first experience and with Patricia P. Their to help it was much easier great conversation starter and really gets the job done, thank you

Good place to Store my stuff and Patricia was very nice I visti today and Up date my last review she is very nice and helpful and like it here

(Update: 4-19-18: Patricia is AWESOME! She took care of me by getting & allowing me to use their flatbed cart for me to use to help me move a heavier item! This saved me SO much time & energy!) Patricia was very polite & helpful in showing me units that would best suit my needs. And, she was a pleasure to do business with. (4-12-18) However, I wasn't expecting a $24 processing fee, which I do suspect is normal practice, but this is my first experience with renting a storage space... I will be updating this review as my time & experience continues through the months to come.

Very accommodating and pleasant to work with. No hassle and expedient.

Patricia was able to find me the perfect unit in the perfect location at a great price. Very pleased.

Great place for your storage needs. Patricia is the best.

Patricia is a fantastic employee. She provides excellent customer service and is very friendly. She is kind and patient.

Patricia provides the highest level of customer service for every customer at her Public Storage location. Her winning personality, coupled with her high level of professionalism, makes each customer feel welcomed and valued. As a long-term customer of Public Storage, I have seen staff come and go throughout the years, however, Patricia stands head and shoulders above the others!

Patricia called me the day before and saved me a late fee! Thanks!

No complaints here. Patricia knows her job, she has answered all of my difficult questions. Glad she is employed by this company. Patricia is a nig access to public storage im sure. James C.

I have had nothing but a fabulous experience at this location! Office manager is always helpful and so courteous!

1. First of all, the main gate was broken for months between Sept 2017, and wasn’t fixed till Jan 2018. If you had a truck or a large vehicle, you were stuck. Unless you’re confident enough to circle round the building in reverse, risk hitting other people’s cars, while navigating tight spaces with back window blocked by stuff. 2. The first door to the main building (first door past the main office, right gate) has a malfunctioning pad lock. You have to walk to the next door (halfway past the building) and enter there. 3. You can only use dollies if there’s someone in the office to give it to you. No dollies early in the morning or after office hours. 4. They jacked my premium from $45/month to $53 without prior notice. 5. They charged me a full, next month’s rent even though I had moved out on the day of the charge. They “don’t prorate anymore.” Otherwise the facility itself is fine, air conditioned and secure. Just be careful that maintenance and business practices are iffy here.

First let me start by this location has exceeded the definition of professionalism and customer service. With the core of that being one of Public Storage's employees, Patricia. She went above and beyond to see that my issue was resolved. Very Courteous and respectful. Thank you

Excellent service and kindness. Patricia very helpful. I like my space. I will recommend to my friend and family

Good customer service. Especially Patricia. She’s very friendly and helpful. Clean and secure storage. I recommend it strongly.

PATRICIA is awesome! Always on duty with a smile and ready for action! She's a keeper Public Storage headquarters.:)

I moved out today after being here for a year! I will definitely come back if I need to in the future! They were nothing but kind, pleasant, and always gave me the information I needed. Patricia is the best! They made it easy to move in and even easier to move out! Thank you Public Storage for keeping my things safe!

It was over the weekend and Patricia was working . The service was outstanding . You don’t see that a lot these days!!

Patricia was wonderful got a great unit for an amazing price highly recommend this location!!!!!

Couldn’t be more grateful for Patricia. She made getting our storage, quick, easy and efficient. We just needed to grab a storage unit for a short period moving between homes...we weren’t actually sure what size unit we needed, pro/con of climate controlled units, i would say the only con was having to walk the property to see the units. My suggestion would be for the company to have a cart to help take customers around. It was cold, so a little annoyed. If we had kids with us, I wouldn’t have signed up because of the hassle. Besides that, she walked us around and even checked on us while we were unloading our items.

Very clean and professional staff.

Their dollar deal for the first month drew us in. Very helpful.

Beth and Patricia took care of me at this location that I like the way things work over here very much alright

Patricia was wonderful. Great rate and great unit. Love this location.

Patricia was very helpful. She is definitely an an asset to Public Storage!!

It was easy process... the associate is a very helpful person..sweet to the earth. A pleasure I'll drive miles to use this location.. Ooops I did. Thank you to her

Patricia helped us out yesterday! She was really courteous and informative. Would definitely recommend others to store their stuff here.

Good customer service. Love my unit and pretty good price deal.

Patricia did excellent customer support for us. I suggest all of you go there if you need some public storage.

Patricia was too good!! Friendly and helpful!!

Manager is super cool and respectful. Property looks well kept and clean. I will definatly do business here!

Jeff really helped us out with finding the right size storage. It was a really good experience. Everyone should store here.

Great place and location. Monica was very helpful in getting me the right storage for the right price. Definetly recomend..

Monica helped us this past weekend and she was great. She was courteous and showed us exactly what we were looking for immediately. We rented within 20 minutes. She made the process very easy.

The petite brunette girl was very rude this morning. I knock on the glass to see if anyone can hear me. And she comes from around the office building and says "Dont be knocking on that glass" I ask why and she responds loudly "because I said so!" Very very rude.

Kristen was more than helpful she awesome very professional did an outstanding job . will recommend to my friends.

Extremely helpful staff. What else can you expect from UHaul, best customer service around.

She was very professional kind pleasent she's a keeper.

Awesome

I wqs very happy with jasmines customer service

Kristin and Jasmine were great!

Kristen the property manager has always been super helpful every time I come in. She's friendly, knowledgeable, & helpful even bringing me a cart upon move in. Today I met Kristen and she greeted me as soon as I walked in the door with a friendly smile & asking how she could assist. Generally in a storage facility I would expect the customer service to be lacking but I have nothing but positive things to say about this location! Would highly recommend!!

Jasmine and Kristen were extremely thorough in explaining what they had to offer and the terms for each unit, it made the process extremely easy!! Kristen has fantastic customer service, she is upbeat and a true pleasure to interact with. What a great experience!!

Best customer service from Jasmine really enjoy this property always clean!

They were informative, considerate, and extremely polite. The grounds were clean and the office was organized. When we came in there was a guy in front of us.The guy became rude and cursed inappropriately to the manager, Kristen. She acted professional and handled extremely well. She apologized for the man's behavior. I witnessed no unappropriate behavior on the staffs behalf. Both Kristen and Jasmine where professional and kind to us. We will continue to use Public Storage. I've used PS for many years. I'm proud of how they handled themselves in a difficult situation.

Rented space for 3 years. No issues, great staff. Kristen helped make the transition out go very smoothly.

Great service by Kristen!

Kristen was great and helped me out alot

Kristen is a great person to deal with. She knows what she doing and can solve problems. This is a great location.

Nicole is super sweet and helped me A LOT when I needed to get my lock cut. Good service!

Kristina and Debra were very helpful. Got me in, set up, and out quick :) very pleased.

Kristina and Debra were a pleasure to work with. Highly recommend this location for storage

Debra and Kristina were absolutely fast and helpful. Good job ladies!!!!

Horrible Place, HORRIBLE PLACE !!! Things get stolen from your unit and the manager Debra could care less. Though they claim to have video surveillance, they don't have all entry ways covered. I would never recommend this place, not even to my enemies.

Kristina & Desirae great wonderful customer service!!

Great customer service. Deb was great! Clean facility and good location. Couldn't really ask for more.

Kristina is the loveliest young lady. She is very kind and knows her job. Spoke very highly of her boss and seemed for really enjoy helping others.

Miss Debra is very helpful she help she help me get air conditioned 10x15 unit first floor the way I want it . Thanks miss debra

Christine was the best! I arrived around 9:15AM thinking that the opened at 9:00AM. She arrived about 5 minutes later and went inside. I went to the door when clock on my car turned 9:31AM but her clock said 9:27, she let me in and was very polite, knowledgable and extremely helpful. I recommend her any day!

Kristina is awesome!! Been here over a year the experience was great!!

Good Customer service and clean place.

I dealt with Debra on the phone and Kristina processed my paperwork in the office. They were wonderful. When I was unable to make my reservation, Debra extended it to the next day and honored the special for me. Kristina was very knowledgeable and polite while explaining how the process worked. I wish they had more carts and 24-hour access. However I am very pleased with the way I was treated.

Debra ,was very helpful and informative today. And I just wanted to say thankyou!!

Safe place to storage, good customer service and polite working in it.

Deborah is great and great service

Run far away!!!! We were contacted Wednesday April 20,2016 at 5:30 pm letting us know our unit had been damage from the recent flood here in Houston and we needed to get here ASAP. Now earlier in the day my husband called the main customer service phone number which told us our zip code for the unit was not effected . So for one Public Storage needs to really get the information together before they give people false hope. Now back to what happened tonight. My husband was tol...d we needed to get there tonight to look at our unit. Mind you our contract that we signed with this public storage says we have access to our stuff until 9:30 pm. So it's 7:05 when we get there and as we pull in the sign on the gate says we need to speak to the office to get access. Well a truck pulls up and out comes a lady in a public storage unit shirt on and from the beginning she is extremely rude yelling at us to come back at normal hours 9-6 I don't know what happen to the unit it was damaged though still yelling at us that she is not going to stand out here and argue with us and another customer we can not get into to our stuff . Then she says I just got home after working 12 hour day and I need to feed my kids ummmm excuse me so you live here at the public storage office with your kids??? So you were here when the flooding happen ? So you can tell us something on how bad the water was nope. She just continues to be as rude as she can be. Her name is Mandy . I am so disappointed with this whole thing . The flooding happened on Monday they did not contact us until Wednesday April 20,2016 at 05:30 pm. This storage unit has everything we own in it and if we could have possible saved something it would have been nice. Also this Mandy lady who lives at the public storage also does not work at this one she works at a different one. Anyways we have already put a call into the manager and also the regional manager. My husband will be there at 09:00 tomorrow when they open to gain access but this is no way to treat your customers who at first were told that the unit was fine and then told it has been damaged. This is our whole life in that unit my husband was in the military and retired out we had our stuff in there until we got our own place. Please run far away from this Public Storage if you want to be treated as a customer should if you don't care how someone treats you then it's perfect for you. 5323 Milwee st Houston, TX 77092 See more

Thank you vicki! Great customer service.

Vicki was very helpful when we had questions. I enjoyed my time with public storage and seeing ms vicki

Vicki was very helpful and pleasant. She walked me through the process .

Vicki is always very helpful

Vicki is incredibly helpful and very pleasant. I'd definitely recommend renting here!

Vicki gave my great customer service. She handled my issue quickly and was very nice while doing so.

Vicki is so knowledgeable and takes all the guess work out of the equation. She's just a pleasure to work with!

Vicky and Miguel very helpful clear with the info that we needed

Great place thanks to Vicki. She took an interest in us and answered all our questions and unexpressed needs which was great. Clean and easy access and the security is great. If you need to store something then do it here and say hi to Vicki.

Vick is a great manager. I've been here many years and she's been the brst.

Vicki is a very good manager and is always very helpful.

Vicki is awesome!! Place is well maintained.

Vicki is agreat manager and keeps the storage very clean and safe

We rented 3 units in September 2013. We were always impressed by how well the entire area in and around our units was maintained. We vacated all 3 units yesterday, October 12, 2015. Vicki always assisted us and was helpful and gracious. We found her to be very well informed and hardworking. We really enjoyed working with her. Barbara Quick

Vicki, is the best manager I have ever dealt with...She is very courteous, very knowledgeable and extremely helpful.

Vicki was very kind and informative. Thanks for the great service!

Thank you so much Vicki for outstanding service!

Vickie is a wonderful manager.

Great customer service mrs vicky was awesome very helpful

I've never encountered such a pleasant spirit in an individual as i have in Ms. Vicki....although she manages this property and I know she has other clients than myself yet her demeanor and sweet spirit always shines through....i absolutely adore her

Wonderful customer service from Vicki very awesome thank you .

Always get good customer service from vicki great attitude and always has a positive attitude and welcomes up in and out

I needed to pay my monthly bill and was close to this location while doing errands. This is not my public storage facility. The lady I spoke to whose name was Vicki was so professional and nice. While I was paying my bill, she asked if I could use any packing supplies such as boxes and tape.I was just over the moon at the thought. Reason being, one of the many errands I was to do this day was to obtain some boxes, probably from a dumpster to help pack up my youngest son for college. She helped cut my busy day in half just with this help. I was able to go home and spend a little more quality time with my son before sending him off to school . Thank you Vicki, you were wonderful. !!

Customer Service has been fantastic - Vicki is such a great lady. She knows her stuff and is very helpful. Will keep renting at this facility whenever I need it again. Thanks for all the help.

Vicki was very helpful to my girlfriend in setting up her unit. She helped answer all the questions we asked of her. The place is well maintained and lit. I have no worries about our stuff being stored there. Kudos to Vicki.

Vicki has been a friendly face from day one. Super helpful answered all of my questions and then some. She's the reason i decided to keep my things at public storage

Both Bravo & Vicky were such an amazing help and great customer service. Bravo was able to help me with the perfect storage for my storage needs. Vicky is an amazing person and understandable. I had car issues my car died and had to leave it inside the property for a while and she called me right back to let me know the sha had the help I needed to get my car started and running. Both were very generous and helpful to the EXTREME! Will definitely keep using Public Storage at there location.

Vicki was great. Helped explain my options and made everything easy.

Ms. Vicki was AMAZING! From the time I called for directions until my departure from the location she completely took her time to make sure all my questions were answered. She over exceeded her job and made may experience a great one. Thanks Vicki for the AWESOME customer service, YOU ROCK!

Vicki was very helpful in guiding me through the whole process!! Highly recommended.

Vicki was very nice and helpful. Explained everything thoroughly!

Had a great customer service experience while we rented at this location. Vicki is extremely friendly and helped us find the best deal for the type of storage unit we needed. Whenever she was working while we came to our unit, she was always there to greet us with a smile and made sure everything was OK.

Vicki was a great help..my brother has disabilities and she was able to help us out.

Vicki is super rad. She helped me pick the perfect size unit for my stuff. She is always helpful and friendly and keeps the place clean and safe.

Cassidy became my new best friend...very helpful and quick...20 out 10 in my eyes....thanks

Vicki was very nice and our visit was quick and at low cost .. Thank you

Vicki, is a wonderful person. Very great customer service !! Always very helpful ! 5 stars for sure. I love this place.

Vicki did a very good job of explaining the condtions,.policies, regarding the inner workings of storage rental..

Vicki is aweome and such a great help and wonderful woman!

Vicki is a credit to the company. Looking forward to doing more business with this location!

Vicki has always been there when I needed her. excellent stoarge place

This is a fantastic location for me. The property is always neat, orderly, clean and exceptionally well maintained. Vicki is absolutely the best, she is always happy to help in any way that she can and gives excellent service. I will always recommend this location to family and friends. Thank you for all of your hard work and excellent service!

Nice facility and staff very helpful.

Vicki was extremely helpful and hospitable and made my check in swift and easy

Vicki was great property was well maintained. We will use Vicki again she was really nice and helpful

Public Storage is nice and clean and recommended MagikHelp to help me load and unload my boxes into the facility. They were great and made everything easy on me. Great Helpers.

Vicki is wonderful Customer Rep Storage worked out perfectly

Vicki was great /and a well kept place

Thank you Vicki... Very quick and efficient !

Vicki was incredibly helpful, she walked me through my unit and thoroughly explained the terms of the contract in a timely manner. Top notch customer service!

Vicki is an awesome rep for public storage. I enjoyed working with her

Vickie was a great help showing me a unit, she was very friendly ,and courteous....I would definitely recommend this place of business to my family and friends. Thank you vickie for such great service!

I couldn't be more pleased with the quality of service I received during my signing up for a storage unit at 12075 Denton Drive, Dallas, TX. Vicki was informative, professional and very pleasant to talk with. The storage unit I was shown was clean and exactly what I required. This is not my first experience with Public Storage and obviously I wouldn't go back to them again if my previous experiences were not acceptable.

I booked through online. The property manager, Vicki was very kind in helping me to choose the size and getting done registration process. I was not expecting the additional insurance and lock fees. But she walked me through the procedures. During the unloading and every visit Vickie was so helpful and she maintains the units well. Overall a great experience with this facility so far. Thank you Vicki for all the help.

David was very helpful in setting up the unit rental, going over the agreement, explaining the costs, and the access. The unit, (climate controlled), was clean and exceptionally well maintained. Over the years, I've used temporary storage several times while moving between cities and homes. This experience has been the best of all of them. Thanks.

Vicki is great property manager services great people

This was my first time renting a storage unit. Vicki was very good on explaining the proceses, payment due dates, locks, security entrance codes, etc. This is a nace, clean and safe place. Awsome experience. Thank you for your excellent service.

It was great viki was marvelous

Vicki did a great job and it was a wonderful exprience

Vicki made my move in easy. She is very professional.

Vicki is helpful and property is well run.

Vicki is a really good manager

Vicki is a wonderful manager she helps us when we have questions . The property is clean.

Vicki at the property was awesome! She was for detailed in her explanations and showed my everything I needed to know about keeping my belongings at this facility. I feel very comfortable at this location thanks to Vicky!

Vicki, was the most helpful manager that I have dealt with in years. She made my experience easy and comfortable

Vicki is the BEST! She's very knowledgeable & conscientious, and both the property & units are clean & well maintained. She runs a tight ship. That's all good when it comes to securely storing your personal property. Great job!

Vicki is great! She knows the property by heart and cares about all the occupants. She is quick to respond to any phone or email message. Great customer service.

Vicky has been a great help property manager and has attended to all my needs on the property the past year I've been renting from public storage.

I have had a unit at this location for several years. Since Vicki has been here customer service and communication has improved greatly. Property is cleaner and now has an upgraded security system. Vicki is a hands on manager.

Been happy at this location and the excellent customet service provided by vicki.

Vicki, the Property Manager, is professional, courteous, and efficient. The facility is clean, secure, and well maintained. I could not be more pleased.

Vicki, the property manager, does a fantastic job making sure all your storage needs are met. Her extra personal help is much appreciated.

Viickie has been a great help with all my needs at public storage th.k you so muck Vickie. Shauna romo

Vicki was awesome, very helpful, I would refer all my family and friends here.

Vicki was very quick and very helpful.

Great Service from Carmen & Tamara!

Muy buen servicio de parte de vicki winston

Excellent customer service from Winston and Vicki!

Went into pay my storage fee gor great help from vicky and sam had a wonderful experience talkig wuth them

Met with Vicky at this location. I have all of my things here it's great.

Vicki (the manager) made moving my sister and brother in law to Texas from Mississippi, much easier! She explained everything in detail, made moving into the storage easy and showed us around. It was a great experience, wonderful facility, and great price! Would highly recommend!

Vicki was so awesome and very nice! She had the storage unit that I needed to accommodate my things. Will definitely come back when I need to move again.

Great service!!!! Thank you Vicki & the other guy!

We reserved our unit online and when we got there Vicki was most helpful in finding us an alternate unit with more convenient access. She explained the lease/rental agreement in plain English and made sure we understood the details before moving forward. She's an asset to your company and should be the model for a property storage Manager.

We had a wonderful customer service from vicki public storage should let vicki train new employees she is very professional space 3643 eunice lawson

Vicki was very helpful and professional when providing me with information on my storage unit options. I ended up renting twice the size I initially thought was sufficient.

I have had a storage unit for several months at this site. When I go into the office to pay my bills, Vicki is always pleasant, efficient and pays attention to detail. I am happy with the service and have had no issues. Overall a good experience.

Just rented my unit today and Vickie was wonderful. Very helpful and had everything ready for me when I arrived. This was my first time renting from Public and so far I'm very pleased with their professionalism and the cleanliness of the facility.

Vicki is very helpful. She did an incredible job of showing me to the storage units and explaining all the details of the lease. The complex is very clean and reasonably priced.

I am currently renting a unit at this location and have been very impressed with the experience - especially by the staff, who are always friendly and willing to help with any questions or issues I have had so far.