Alex was nice. I have experienced great service. Storage building door knob was broken. It was a little bit outdated, but the inside was clean. Even though I came back after one year and a half, it was dust free in my unit that I had been rented. I have nothing to complain about service. People were kind and helpful.
It was very convenience opened gate by App.
Sara was very kind, knowledgeable, and very positive. Thank you!
Came into make payment Krystal had me in and out within minutes highly recommended
Just moved into town don’t really like PS because of my Florida express but Krystal changed that now I’m a loyal and forever customer ❤️❤️❤️
Thank you Krystal for being so helpful and finding me the space I needed
Thank you Krystal for your assistance today
Krystal was extremely informative & hands on with my selection process. Extremely good customer service would most definitely recommend this company
Extremely helpful and easy to work with
Krystal was Very courteous
Awesome service
Bizarre Layout, Poor Accessibility, and Outdated Facilities
I recently rented a storage unit at this Public Storage location, and unfortunately, the experience has been far from ideal. The property is old and run-down, which is an issue in itself, but the biggest problem is the layout. The floors are not leveled, and there are small stairs or steps scattered across what is supposed to be the same floor. This makes it incredibly difficult to navigate, especially when moving heavy items.
I was unable to use the carts provided to transport my belongings because these steps completely block access to the units, and there’s no ramp or alternative path available. This means you’re left carrying heavy boxes and furniture by hand, which defeats the purpose of having a cart in the first place.
The overall condition of the property and the poor design make storing anything here a hassle. I would not recommend this location if you need easy access or plan to store heavy or bulky items.
Storage experience was horrible here it’s a dirty property with bugs all over the place the manager is always on her phone or never there and when she is there she talks to me like im bothering here do not store public storage but if you do definitely don’t go to this property it’s actually really bad
Thank you Krystal for your assistance. Highly recommend this location.
Thank you Krystal, excellent customer service that exceeds expectations.
Krystal was super helpful!
Special thanks to Krystal! Very helpful and kind
BEST STORAGE PROPERTY AND PROPERTY MANAGER AROUND!
Prices are very inexpensive depending on the size you need and just know they have a vast amount of sizes to choose from and Krystal the property manager is highly professional and willing to assist will all matters regarding units, account assistance and just details of stuff you have questions about the property. Highly recommend this location for a storage space and highly recommended on price too.
Recently rented a small storage space… it was a really quick and easy process. Brea, was really helpful and provided knowledgeable and friendly customer service. Highly recommend!
Thank you for your assistance today Krystal.
Krystal was amazing! She helped me through every step of the way. Great customer service !
clean location. when i need help a employee is there to answer questions directly . and they’re always nice!
I’ve visited this location on multiple occasions and I have to say Krystal is the best . She makes it easy to do my payments and has great communication skills! 10/10
Krystal was very helpful and compassionate.
Krystal is an excellent worker and very efficient.
Krystal gave me excellent service. She has a wonderful smile.
Me gusta el lugar es cómodo .y son muy amables ahí en la noficina .sigan así muchachas con esa amabilidad. DIOS las bendiga. .
Krystal, listened, asked questions and found me a new unit at Public Storage on Valwood Pkwy that meet my needs. Krystal did an outstanding job. Made it so easy to continue to be a PS customer. Thanks Krystal!
I had a great experience with Public Storage thanks to Krystal! Thanks for your help and kindness!
Krystal what’s very nice she made the process very easy for me.
Gracias Krystal. Property is super clean, management is helpful. Will recommend.
Krystal is so very helpful! She is amazing!
Keep up the good!
Manager on Denton Drive Public Storage is awesome she needs a Bonus in her paycheck
Thank you Krystal for making my rental experience with Public Storage superb every single time. Excellent and quality customer service is always such a big win for a company.
Krystal was awesome 👌 six stars if I could
Today we leased our first storage from Kristen Knight. She was amazing and a delight to work with. She was very knowledgeable and worked diligently to accommodate our needs. We definitely recommend this facility. Ask for Kristen.
Maria Montemayor
Kristen helped me and was so nice and patient when helping me. She went above and beyond in helping me, definitely recommend having Kristen help you. Everyone needs to have employees like her.
Krystal was very kind and funny love her services
Krystal was the best, thank you
Thank you Krystal for making the experience quick and easy
Thank you for all your help, Krystal
Krystal is very very kind, made the process very simple and easy 👍🏾
Have rented a space here for about a year. The staff has always been nice and helpful. Crystal especially has been great in explaining things and helping me get the best space and deal possible for my budget.
Was helping a friend move some stuff. Manager on duty was extreamy nice and helpful. She had the place clean and litter free
Great experience with service staff
Thank you Krystal ! Great property, great management.
Whoever runs this place has no clue how to run a, I emptied my unit so I can close my account no one was there at the office, so I called them later asking to close my account they didn't do their job someone else dump trash in my unit, few days later they called me saying that I was responsible for that trash, I went back again no one at the office nobody answer the phone I ended up cleaning it
Krystal was so kind and helpful. I definitely do recommend at this location.
Thank you so much Krystal
Thank you Krystal for helping us and being so understanding great space and clean and the communication is greatly appreciated.
Krystal was so amazing very helpful patient understanding and very resourceful Happy I came.
Thanks Krystal for your help
Thank you Krystal! Excellent customer service. Recommend storing here.
Krystal was gratis. Thank you for helping me find storage.
Krystal was very helpful her customer service was on point 10 out of 10 recommend
Krystal has always been a big help to me and my family. From the excellent customer service to the strongly driven tenacity. She also tends to go above and beyond the job. I would strongly recommend this location!!!
Krystal is such an amazing and helpful worker she was great help today in helping me find my storage place…Thank you!!!!!!!
Associat Krystal was very helpful and courteous to us during our process
Krystal was great. She solved my problem. Thank you !
Krystal was such a big help, great customer service goes a long way, recommend this location
Security is non existent,
Door was broken and anyone could go in with out any passcode and of course they did had my storage locker broken into and the police said that this location gets that a lot be very cautious!
Nita was the most helpful and engaging person that I've had the pleasure to be assisted by in a long time. She was fun but also professional and walked me through 3 units very cheerfully so I leased on the spot! I wish they could all be as cheerful, knowledgeable and upbeat as Nita! :-)
Nita the person who attended us was 10 **********..... too bad theres only 5... super nice very helpful and patient...
Nita was a great help to get us our storage will definitely keep using this storage facility.
Passion and Nita were very helpful and friendly. 5-star customer care here
Reservations were smooth - account set up was challenging. The worst and most suspect part of this is the office smelling so strongly of marijuana - seriously? Where did I just lease?
Good price and Janet was a huge help and very friendly
Needing to store vehicles? The parking lots can hold up to 3!
Had the unit 2 1/2 years. This year they want to go up almost 100.00 a month at 1 time. To much for us. We are done.