Public Storage Self-Storage Units at 11434 Sprowles Street, Dallas, TX

I met Loraine today at this location, and I secured/got a storage unit. She was not only professional but personable as well! I had a great customer experience, and I thank her!

Things break at this location like the elevator so then you have to walk up stairs to get to your storage unit. Mystorage rate was raised or supposedly raised by the location manager. Update I had a district manager call me about the issue and he corrected the problem thank you for the consideration and concern

Loraine is amazing! So helpful. Public Storage is a great bang for the buck.

Loraine made our check-in process swift and smooth. Walked with us to the unit and helped operate as it was our first time with public storage

Great experience loraine was awesome with her customer service

Great service. Explained everything. Quick process.

Very helpful

The customer service is top notch. Loraine is so great to everyone that goes to her office. She keeps the place clean.

Loraine is the best property manager this place has ever had. She runs the place very well. The place is easy to find and well kept.

Easy access storage to the highway. Loraine is such a great manager. She always so positive and informative.

Definitely a great place, very professional. Lorain was so helpful and made the entire process stress free.

Tania was so sweet n helpful

Best service from Janet! Highly recommended for storing.

thank you for helping me on your day off loraine you were great

BEWARE!! BEWARE! They advertise 24 hour access but this is not true. Gates are always broken. The property is poorly kept. And they NEVER have carts available. And as soon as you move in, within 2 months they will be increasing your rent by 35% and will continue to increase every few months. A $100 rental will soon become $200 within the year. So be prepared to pay much more than what they originally tell you. And complaining to customer service is a joke. You can never get a hold of someone and when you do they are rude and ignorant. When they shared my review with management, they increased my rent again. Lousy company!!!

Management, was very friendly and helpful 👍😇

Loraine is an outstanding on-site manager! I've had a unit there for years and I've seen a lot of managers.

Great place to rent! Friendly staff and easy access. Just moved out to go to another location closer to my new house and the move-out process was a breeze. Lorraine was incredibly helpful and knowledgeable, ensuring a smooth and quick process to close out my old unit.

LORAINE !! BEST ON SITE MANAGER SINCE IVE BEEN HERE. TRANSFERRED ME TO NEW UNIT .AMAZING SERVICE!

jan solkis 3 minutes agoNEW-Edit lorriane you are so sweet thank you for taking time to help me 1

Lorraine is the best!! Very friendly and provides excellent customer service.

Loraine was amazing fun to deal with..hightly recommended..

Loaraine is the most amazing manager! She is a great help. Pleasure doing business!

Loraine was super helpful. Very knowledgeable, courteous and professional. I definitely recommend renting your storage at this

Passion was good to us she didn’t let us leave until we got it she did a great a job I recommend her for my friends and family she was great to us

Passion was super awesome and friendly.

Loraine is awesome so helpful and love her candy

Conducted business with Loraine who was professional and thorough. Highly recommend her service.

Beware of pricing. I was told it was $250 for 31 days for a 20 x 15. As long as I was out in that time period that would be total price. Showed up on day 31…lock on my unit. Had to pay a “late fee” of $42 and the best part? It wasn’t $250 for 31 days. It was $250 for JULY. So I had to pay rent for august as well. Nice people but read what you sign

Everett was great! Super friendly and had no issue going over units with me. Location is getting brand new security cameras. Thank you!

Ms Loraine is ON POINT! Reviewed contract, gate codes, showed entrances, customer service was on point, follow up call was done. And took the time to carefully review grand total and bill amount and gave FULL clarity on how much everything was and why.

Ms Lorane is the best site manager a site could ask for. She is very excited to be there doing her job. The last site manager was really rude and not polite. The Livas are glad to have a new site manager. Thanks Ms Lorane

Hounded with auction notices, they literally cut your lock off every month then give you no access but then charge you for the month. I wish I could give this place a million no star reviews. Btw no one is ever there so good luck if you do decide to chose this place

Very clean and organized place. Remika was very helpful and kind. She helped me with access code and was very kind. The best storage I’ve ever used. 👍

Tania is very sweet im glad i ran into her at every office I go to the walnut hill location the reeder location and royal ln i always see her car and thats where i stop to make my payments

Krystal was great

If you are planning on a clean storage. forget it. Most if these have had vehicles stored in the and used as a mechanics shop. oil. transmission fluid, gasoline. Roll up doors not serviced. get ready to do your own lifting on them. and the tracks are dry.

Tania was great

Ohhh my goodness!! Mrs. Latoyia is TOO FUNNY!!! Loved her Energy& Awesome Service!!

Manager was super And the space I rented was perfect & priced fairly

Always clean , and secure . Love the mobile app for all entry doors and gates.

Very helpful very friendly I definitely will keep my business here

Awesome !!

Very nice

Nice lady helped with eRentañ

I've had public storage for some years and the staff has always been helpful at assisting when I may have forgotten my gate code, making a payment or just calling about a concern in regards to my storage. I recently moved out and management was extremely helpful in the process and it is greatly appreciated.

Professional and Knowledgeable. Respectful very pleasant personalty

She is very helpful along with the person assisting her with translation

I like this store is a good and clean

Simple + easy

Latoya were a great great helper on very question I had for her

Great customer service! Very helpful. Latoyia goes over everything. She helped me find the perfect fit storage.

Latoya has outstanding customer service and she’s very knowledgeable of her job.

Latoyia was easy to talk to and she was a great help

Great customer service very fast and efficient. Would recommend

Great customer service

Only one cart for the whole complex! Have to wait hours to use it! Very bad!

Latoyia does a great job managing this property. Great customer service! 😎👍

Very Good

I was looking for a Storage Facility when I met with Latoyia and she was very knowledgeable about the Facility and I love your prices I would recommend this facility to all my family and friends

Latoyia was very friendly. She gave me all the info I needed for renting a storage unit.

When speaking with Latoyia she was very helpful. I was undecided on what storage company to use. But latoyia was very helpful in my decision, and I love the price.

The staff working there is very diligent and friendly. Latonia did her best to help customer. I recommend this location

I updated the stars to 3-after receiving a call from District Manager Robert. Refer to the end of my review dated 06/17/2020 after reviewing the below issues. For now it will get 2 stars.....I moved in about 3 weeks ago, a week after I moved in I went to facility to gain access into my inside unit. When I arrived I noticed the door to get into the storage building to get access to my unit was closed and locked. The key pad was not working along with the elevator. No big deal, I went and got the nice young gentlemen to get the keys to unlock the door. Well, he did the best he can but he didn't have the keys. He told me the property manager left with the keys and won't be back until the following day. I asked how am I supposed to get into my unit that I am paying for and the reply was come back tomorrow. Now if I had a mover scheduled to move my stuff that day I would be in a world of hurt and would have had to either pay extra for the mover to come the next day or break open the door to gain access for a service I am paying for. I left the premises and called corporate told them about the above issue along with the call box and elevator being broken. They took my information and assured me someone would be returning my call. Now here is where it gets really good. A male subject left a voice mail on my cell, he identified himself as the EXECUTIVE DIRECTOR and stated the following. He is aware of the above issues and they are currently working with vendors to make the necessary repairs. To make matters worse, the so call executive director offered to refund my 25 dollars so I can go some where else....REALLY this is how they treat their customers how many of you after paying a moving company to put your stuff in storage want to pay another moving company to move your stuff out after 2 weeks. This executive director had no customer service skills what so ever and didn't care about addressing the true issue at hand. Which was...why is the property manager not leaving the proper keys for their employees to gain access into important areas of the property. On 06/17/2020 I received a phone call from the District Manager-Robert. He addressed all of the above issues and was apologetic for any inconvenience. He confirmed that the issues have been repaired and addressed so that other customers would not have any issues in the future in getting into their storage units. We discussed the issue with the call I received from an employee stating he was and Executive Director and how his response should have been more customer service orientated rather than negative. Robert was puzzled about the part of an executive director leaving a message because their organization doesn't have a person with that title. Whatever, the case is regarding the person identifying himself as the executive director Robert again stepped up to the plate, took full responsibility for the negative issues and wanted to make it right. I advised Robert I wasn't and I'm not looking for anything other than future customers being able to get into their storage units when needed. Robert understood and again apologized for any inconvenience that occurred that day.

Great customer service!

Great Management.

Gr8 pricing option, Office staff was very helpful , provided us a good deal and also showed us all available options, very pleasant experience. Thanks

Krystal has great customer service very knowledgeable about space very convenient was in and out with no time...

Krystal is very knowledgeable about products and great customer service rep would recommend to anyone

The staff was very helpful especially Krystal she went above and beyond to help thanks for the great job I would recommend this place to friends

Muy bien exactamente

Latoyia was very friendly and informative. She covered everything that I needed to know for my rental of the storage unit. I had no issues with my code or didn't have any questions after her going over everything because she was so thorough.

Great customer service

Rented a unit there today after finding it online a few hours beforehand. After finishing with the previous customer, Latoyia showed me the unit and went through all of the usual boiler plate with great speed and efficiency. Afterwards, I moved my stuff in and then was on my way. The whole thing was pretty smooth. One small gripe was that there was only one dolly outside the building where my unit was and someone else was using it at the time. Another dolly would have been nice but I was able to manage and I suppose it’s a courtesy anyway and people should bring the equipment they need.

Reserve online its cheaper !

Muy práctico para guardar cosas

Crystal was the absolute best when going through the process of securing a storage unit. Overall, 5 stars for cleanliness, professionalism, and efficiency! The process was quick and painless, AND the most cost efficient when looking through options. Highly recommend!

Great

Krystal has good service she the best ever ❤️❣️❣️

Great customer service. Highly recommended

Great customer service

Great service no complaints

She is a good customer service.

Good customer service

Krystal has exceptional customer service very knowledgeable about products and services

5 stars for cleanliness and professionalism. Crystal was quick and probably could recite all the fine print and know what she's talking. $1 first month +++

Krystal was a great help.

Acceptancial service. Highly recommended!

I was taken care of by Krystal and she was GREAT. She went over all my options and my lease agreement.

Krystal has great customer service very knowledgeable about products

Post

Great!

David is AWESOME!

Good service..

Great customer service

Outstanding help and friendly!! Krystal was beyond ❤️helpful!! She's great, recommend highly!! 💯

Krystal has great customer service

Costumer service was amazing and affordable price.

Krystal has great customer service

She was great

Great Service

Thank you David for the hassle free experience...

Thank you David for excellent customer service and friendly attitude...

David was absolutely awesome - great customer service and set me up with a fantastic package Highly recommend

David was awesome. He was a great help. Friendly and great customer service 😃

Krystal and David were very helpful in finding Us justo the right unit.

Great service by David! He was very helpful, nice and informative.

David helped me and he was great!!

They work so good with costumers 🙂

Ok

David is great and explains everything so well

David was phenomenal. Got me in a storage unit within no time and very good customer service. Thanks David!

David was a great representative, very kind, respectful and made sure I was taken care of every step in the process of being a new customer. Very clear, no hidden fees or costs, very detailed

David was a great help in explaining how our storage works as well showing us the property! I would definitely recommend using Public Storage!

Great customer service. Very clean property. David is awesome!

Great service, quick, and great value.

Ver y goid place ti Store. Thank Yo u Dacid

Very polite gentlemen, David gave us a great service

David is very helpful and property is clean

David and Samaria are awesome! Thanks for all you do.

Samaria is a helpful person she is alwas friendly when I see her great place

Terrible place—do not rent here if you care about your belongings. Storage facility was broken into and they were very mum on the details, they apparently did not even file a police report because according to the manager Samaria “nothing of Public Storage’s facility was damaged”. The storage unit was on the Interior of a climate controlled building on the 3rd floor. You need a key code to get into the building and once again to get to the 3rd floor. Tell me how a homeless person was able to get past all of those security measures(this was who they thought might have done it). Also—homeless people carry plasma torches because that is how they apparently gained entry. Samaria’s couldn’t care less attitude is what put the icing on the cake especially when I had to buy a lock from them after she took off their courtesy lock. How courteous. Terrible security and now I am having to do all of the leg work because “we signed the liability waiver”. I have rented other places that bent over backwards when something like this had happened—do not expect that here. One last thing, she didn’t really care because we “were just one of many units broken into.”

Came into location for storage and was treated like royalty Samaria is very friendly

Great location Samaria was a pleasure easy process

Kelesa was super helpful. She helped us understand the choices and was careful to be sure we would get the best rate and would get the unit we needed. I highly recommend her for her competence and helpfulness.

Kelesa is awesome. She helped out so much and even had some candy. Her personality far exceeds the dated property. She great! Deafly not enough stars !!

Finally this place has a good manager who really cares about your belongings & space as of February 2019. Great customer service & sense of security is definitely improving. And those who steal for living, please look ELSEWHERE - this place won't be an easy target ANYMORE!

The property manager was very helpful and had a great personality.

Great experience! Kelesa was phenomnal. She got me a great price. This place is the best . I reccomend anyone to rent here!

My property was all intact Te'era Denzemore was a great help she really helped my process move along faster seeing as I was pressed for time... as for the prices they are decent

Break ins happen all the time at this location. The staff will assure you they don't. Between October 2018 and January 2019, I've been witness to at least 6 break ins. The staff is what you would expect from a large corporation, able to help where they are able; but the company as a whole does not care for or find it self in any way liable for security of their facilities. With all the break ins you would expect the company to spend some money to install more cameras or better security, they have literally no cameras looking at the units, only the entry and exit gate. So if you are a thief and wanted to stake out a place to steal from where the company could care less about theft and you're very unlikely to be caught because there is no security then this is the place for you! Don't be fool by the staff reassuring you they don't have break ins or that they are a rare affair, they are common place here.

Samaria is the greatness manager at this location come and rent a space with her she is the best!!

Samaria accommodated me with quick and courteous service. She was very professional.

Great customer service and staff are really helpful.... really happy with

Extremely helpful Property Manager Samaria. She helped with storage unit selection and made the move so easy. Neat and very well managed property.

Samaria was very helpful and nice..customer service was on point.

IT'S UP THE DUMMMMM,WAY

Great service

Samaria has excellent customer service, great location and prices

Great services from Samaria, she was very helpful when I came in to pay my dad's rent for his storage space.

Samaria has awesome customer service. Great job Sam

Some confusion there

Samaria is a great PM for Public Storage and at this time is having issue with the elevator at the property and her customer's are not giving her any love due to the heat and no elevator this is not her fault so Please forgive us for things we as PM we can not control. I hope things get better at her property soon.

Sam has always been very helpful and gives wonderful customer service.

Public storage is awesome. The staff is great Joann and Samaria runs a great property. Clean and the customer service is out of this world. I'm super pleased. Thank goodness for a company with really helpful people.

Samaria,has EXCELLENT customer service..Very kind,efficient, /helpful....I wish I could give her more than a 5 STAR rating...She is DEFINITELY deserving of a raise,and please DON'T be shy...Thank you...GOD BLESS...

I think she was very nice and helpful

Becky was very professional and easy to work with.

This place has been easy to deal with and a wonderful solution to my storage needs!

Great place. Samaria is a delightful and helpful person.

Good, fast and 1 month free on 2nd month

Samaria has excellent customer service skills.First time renting a storage unit.She is very helpful whenever I have any questions.Comfortable leaving my property there.THANKS SAMARIA!!!!!!!!!

Nice and kind. Fast!!

Muy buen servicio por parte de Samaria muy atenta y amable, explica muy bien toda la información.

Samaria was very helpful in assisting me select the right unit. Unit was very clean and the property looked well kept. She has excellent customer service skills!

Samaria is an amazing manager! She is always helpful with any issues or concerns I may have and also goes out of her way to make me feel as though I am a valued customer! I always leave this facility feeling as though I am fully taken care of!

Becky was extremely was patient and helpful the late evening ( right before close)that my boyfriend and I got there trying desperately to get in the gate and we had the wrong password off by one number.. but she she came running back where she was cleaning units and helped us and got us in there and explained everything to us. She was very, very pleasant considering it was a very last minute of the night. I do appreciate her professionalism and her courteousness and overall friendliness. It made our experience a very positive one even though it started off with us being very frustrated. she's very good at her job and very pleasant.

The girl that is always on site is the best. She goes out of her way every day to make customers feel a t home plus she is always working cleaning up leaves trash etc... To keep the property looking awesome . corp off give her a raise. This is on girl you can not just walk past and not let hhh er hard work go unseen. If it was not for her your customers and property would be in bad shape. Sh. Show some appreciation where its appreciated and reward this girl. No emplouee has ever. Went out of their way like her!!! November 13 2017. Mr n mrs. Mike Krise

Good location, but slow to load in.

Great customer service samaria was excellent

Beck is awesome! I rented an unit today and her customer service was outstanding. She's professional, personable and knowledgeable.

Samaria very sweet person very understanding person very patient person I think she's an awesome person for the job in person in my opinion I think she deserves a raise because she's such a great person with a great personality to God be the glory for such a person such as her

My Stay over the past Few years with Public Storage has been great. The facility is always clean. I vacated from the property And Let Samaria and Becky Know. These are two sweet young ladies always makes sure customers are happy. If I ever need a storage unit again it will be Public Storage.

MOVE IN WAS GREAT!!!! - Melissa was very nice and efficient, they had available units for the lowest price in town. I also purchased the storage insurance for my own piece of mind. MOVE OUT - AWFUL!!!!! (Melissa is no longer at this location) I have never received a billing statement from Public storage for the length of my stay. I was informed that if I moved out on a day other than the 1st my bill would be pro rated according to the days i utilized. Once I moved out, I was then notified that I would be charged for the entire month. The person at the facility tells one thing, but then turns around and charges you another. I referred a friend (Margaret Tatum) to this location on last week end, who reserved a spot on the second floor, only to be told when she arrived with her rental truck, that the only thing they had was a third floor location. The girl at the facility, even phoned her the day before to confirm her move in. This company/location is very misleading and has bad business practices. Furthermore, i have never been mailed out or emailed a monthly billing statement form this property.

Jasmine did a great job showing me the unit before purchasing to ensure I was getting the right unit. She was very helpful and provided me the info that I needed to get through the rental process quickly. The units were nice, the grounds was free of litter and the interior was clean and odorless. Update: I vacated the unit in July and was told I would receive a refund. I called Public Storage and asked for the manager to contact me, in which I never received a call. I had to call several time to find out that if you vacate early, there is no refund received. I never did get a call back from the manager.

I came into Public Storage today to Pay my Daughter's Monthly Rent and a sweet Girl by the name of Becky Greeted me with a Friendly smile and a welcoming Hello. She shows that great customer service still exists and makes sure the customer leaves with a smile. Thanks again Public Storage for your great prices and amazing employees such as Becky!

TODAY AUGUST 3 2017 WE CAME IN AND PAID OUR BILL LEFT THE SITE FOR 10 MIN CAME BACK AND FOUND THAT THE BUSINESS SITE STILL HAD THEOR BLUE LOCK STILL ON OUR STORAGE UNIT. WE WENT TO THE OFFICE AND NO ONE WAS THERE.WE CONTINUED TO CALL THE OFFICE AND NO ANSWER .ITS BEEN HOURS NOW AND NEEDED THAT LOCK OFF BEFORE CLOSONG. WHERE ARE THE EMPLOUEES AT???WHY ARE THEY NOT ANSWERING THE BUSINESS PHONE ? WE HAVE BEEN RENTING NOW FOR YEARS THERE AND SINCE THE NEW EMPLOYEES THAT HABE BEEN HIRED NOTHING RUNS PROFESSIONAL. BRING BACK MONICA AND CINDY. TO THE GM: PLEASE BRING BACK MONICA AND CINDY. I WOULD HIRE THEM BACK AND EVEN HIRE THEM TO WORK AT MY BUSINESS. THE NEW PEOPLE WORKING THERE NOW ARE LAZY THEY NEVER ANSWER THE PHONES AND NEVER TAKE OFF THE BLUE LOCKS. PROPERTY MANAGER NEVER ANSWERS EITHER. IM SO MAD AND YOU NEED TO MAKE CHANGE!

I can't say enough kind things about Samaria, the young lady in the office there. She was helpful , also the location was very nice and clean. I will be looking forward to renting in the future based on my experience.

Good location

Melissa was nothing but a great help. She was so easy to talk to & helped me to the best of her capabilities. I appreciate the experience

They never answer the phone and like to implement rules and penalties that aren't stated in signed contracts. Also they force you to buy their 20.00 lock and insurance for your stored items or you can't rent a unit. I've been to other locations that don't treat their clients like this.

Great, efficient service upon move-in from Melissa! Thank you!

Monica was so understanding and patient with someone who is never done this before. Showed me a couple units explained the insurance, all went very well. Explained about moisture, showed me the different boxes available,I didn't have to ask. Great customer service.

Beware!!!!!!!!

Jazmine

We have had a storage unit here for almost four years as I price compared around Dallas for value and price and have never had an issues. I had a particular case in which Jasmine and Chad jumped in to help manage a transition of a storage unit. They took the upmost care to ensure the unit met our needs and were more then earnest and professional in their customer care. Needless to say, we will not be letting go of this gem anytime soon.

Jasmine was great!

I have storage here for 3 yrs and now went to a smaller unit... Mikalai is very supportive and professional and always get great service from her or any other of her coworkers. She made the transition very easy and pain free I recommend this location of public storage

Mikalai was awesome and incredibly helpful. I got everything I needed handled quickly and efficiently.

An A/C leak ruined a bunch of furniture and a mattress that was less than 6 months old. The insurance I bought from Public Storage only covered 1/3 of the cost of the mattress and none of the furniture. I understand that it was probably a freak accident, but that's why I bought insurance from them... and then it was nearly useless.

Public storage on Sprowles street is excellent. The staff is super friendly I think her name is Mikalai (the new property manager) is very helpful, Every time I come to her with a problem she is quick to help me. I will continue storing with public storage due to the Excellent customer server I receive every time I am on property. Mikalai is Wonderful!

Mikalai was super helpful and made the rental process quick and easy. I was in/out in 20 mins and really appreciate it!

My dad went to public storage to rent a unit yesterday. Mikalai was very friendly, very helpful, and made everything easier on us. She explained everything in detail for us. She was great help.

The building is in very good conditions. Very hot in summer.

Kristina, was very helpful and professional. She was delightful and patient with me making sure I understood everything..

Placing our belongings here was a HUGE mistake! The air conditioning was not on when we arrived but we were assured that is was going to be fixed the next day (Monday). We called every day and were told a different story but essentially that the air was being fixed "that" day. We were assured by the manager that the issue was resolved on Thursday. When back in Dallas on Friday we went to check and the air was still NOT FIXED. We had to rent another truck and move our belongings to a different company's storage facility. Also, we were informed that the restroom were OUT. Do yourself a favor and find a different facility. The only bright spot was the relief attendant who seemed to have empathy for our dismay, disdain and disgust with the service here.

Good.

Miranda was very helpful, friendly and professional... This was my first experience renting a storage unit and I was pleasantly surprised on how customer friendly everyone was... Especially Miranda!

I was looking for a storage to fit my needs and my belongings I had a very respect and nice young lady named Miranda who helped me look through several different units to try and find the one I want and need she had such an awesome smile great personality and excellent service she helped and fulfilled all my needs made sure I was taken care of and showed me around the property is very beautiful very well maintained and just overall excellent service I'll definitely be getting a storage unit here!

Great service Miranda was amazing

Avoid this place. Made a reservation, was emailed a confirmation. Apparently they didn't like the price I got, the reservation was cancelled they day before I was due to move in.

Efficient! Didn't try to upgrade, in fact told me I could go with a smaller unit! Thank you Miranda!

Kristina was very helpful in getting me the perfect unit. Debra from the previous Public Storage place I went to was great and helped me find my way!

Kristina was awesome! Very up beat and motivated. Made an already difficult personal situation fun....!!!

Very helpful property manager (Kristen). Even though she was just filling in she made sure we were up to date with all the information regarding the facility.

Miranda is the person to rent from, awesome customer service. Very friendly awesome job....

Had a great time moving my stuff today. Miranda was a lot of help.

Rented 3 units and Miranda was great!

At the time of me posting this, there are a total 74 reviews on google that are nothing but praise and only 2 on yelp that actually give you honest opinions. Why? Because all of these reviews are BS. I currently have a unit here. Friday I went to retrieve some items from my unit I needed for my side business and drop off a couple items. The gate wasn't working. I understand things happen, but that messed up my Fri evening and Sat. Sunday I went early so I could make get what I needed for my customer. Apparently, they can't figure out how Daylight Savings works and I couldn't get in. I lost money that day and my reputation was damaged. I left a voicemail letting them know I expected a call back, but they didn't even have the courtesy to do that. Don't waste your time with this place. I'll be moving my stuff somewhere else the first free weekend I get.

Check your storage facilities for possible rental in near future, wanted to let you know your employee Miranda was wonderful with helping and showing me the property and answering all my question. Thank you again Miranda.

Awesome sauce! Miranda knows storage!!!

Ana very polite

Tania Gave me the best Customer service and help me with everything

Ana and Tania great customer service

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Ana great service

Ana

Anna's has great customer service

Tube un exelente ayuda con Ana me atendio exelente me resolbio todas mis preguntas grasias y hojala que tubiera mas personas como eya

Tania and Ana were such sweet hearts very good customer service

ana was a good help when i had questions.

Very helpful service! Highly recommended. Ana should get a raise

Ana has grate coaster service.

I stored with ps for a long time and tania gave me the best customer service always helping and what i love about her is het attitude professionalism and best of all her smile thank you tania for your help

Tania gave me a great customer service helo me with all questions and did my rental quick and easy

Tania gave me a great customers service and got me some packing supply thank you tania

Thank you Tania for a great customer service n helping with my packing great diel with boxes

Tania gave me a great customer service thank you

Thank you Tania for a great customer service

Tania gave me a good customer service recomend this place to others

Thank you tania for your customer service i recommend this place to others good prices clean storage and fast service:)

Antonio was great! Helpful and kind! Good choice!

Called her ahead of time to let her know i was in traffic and she welomed me was very nice and helpful. I would recommend anyone to this location.

Tanya was a great help I recommend this place to anyone else who's considering storage for short term or long term

Tania is with out a doubt one of the most helpful employees here. she made my experience amazing. I recommend this place to anyone looking convenient and reliable storage.

tania, was very helpful and i would recommend everybody to this store and ask for tania.

Great Service

I received a nice Customer service from this young lady thank you tania for your time

Thank you tania for the best customer service your the best

Tania is the best she is adorable n so cute best customer service when it comes down to profesionalism

Tania is a great person with lots of customer service skills love her attitude always been happy

tania gave me a great customerservice

Tania is very sweet and helpful love her way of explaining things all units are clean recomend this place to others

I loved tania attitude great customer service all her units are clean n mantained

great customer service by tania

Service by this wonderful manager Tania was amazing love her attitude always with a big smile :)

Tania the manager is amazing love her personality and professionalism units are always clean and the property

Tania is great!! Quick and friendly service. Very clean storage unit.

Tonya perfect

Laryssa helped me with my busy move in and I greatly appreciated her services. Excellent property, excellent service.

Great customer service by Tania answered all my questions.

I was one of the movers for one of the customers renting at this location i seen how the manager took care of my customer she was handy cap and Tania the manager took customer all the way up to the unit taking good care of customer

Tania was very helpful i rent somewere else but i like her attitude better then were i rent some people are rude but not her i want to transfer to this location

This girl is a great person has a lovely personality helped me and my wife with a lot of things she called to ask how my move in went which makes me feel special as a customer thanks Tania keep up with the good customer service

Tania is the best she help me out with prices and to find a near by ps she is amazing recomend her to others

Good customer service

Carmen was great and property looks good so far.

Carmen is sweet and professional

Very informative. Explained process and checked other stores for competive prices. Great customer service.

Carmen is an absolute doll thanks for all your help

Carmen is really attentive, nice and funny.

Carmen helped me out today great service and thank you

Great service from Carmen & Tamara!

Carmen is a very capable property manager. I have leased a storage unit there for over 15 years, and she is the best that I have seen. She is alert and knows what goes on at the property. That benefits all of us.

Carmen and Tamara are excellent with customer service. Great location

Carmen is v helpful and informative all good

Carmen the manager was great at helping out with all my issues

I had the best experience that u could possibly have at a storage place. Both George and Carmen were great and helped me out tremendously..I love this place ..I'd live here if they served continental breakfast

Carmen the manager us excellent will recommend

Carmen is the best Manager awesome!!!!! Thank you!!!

Store attendent was very helpful and has been each time I have been on site. Very helpful and friendly.

They are so professional!! It's an a plus for Carmen and Pat!!!!!! I recommend!!!!

The managers Tamara and Carmen are nice people and a joy to be around. This location is great because of them

The office managers Tania y Tasha are very sweet. We new nothing about renting a storage thank the Lord for such nice people. 100% best customer service ever

As the result of having to move out of a former residence in a very short window of time, I had to secure sufficient storage space to accommodate the volume of various personal property that I anticipated had to be moved. This resulted in me renting two storage units at this facility. When the actual move was finally completed, I ended up having much more storage space than I actually needed. To her credit, Carmen, the property manager proactively alerted me to an opportunity to release the unit having the excess space and to transfer internally to a smaller unit. I seized the opportunity and in the process saved a significant amount of money on my monthly rental fee. I consider this to be customer service in its truest sense, because she first looked after my satisfaction as a customer. I am most grateful for her actions and will in return refer many more customers to this storage facility. This is how things should work in the marketplace. Many thanks!

The location was convenient for my needs, and the facilities were kept very clean while I used the facility. Would definitely use this facility again if the need for it comes up again. Thanks, Carmen!

I highly recommend this Public Storage property. Carmen the manager was very attentive with flawless service.

Great place! Excellent service, and i never have any issues or hassel with this location! would definitely recommend! :)

I was turned away from this place because I wanted to supply my own lock for the stall, which was the same one that manager was forcing me to pay for. She said I had to buy it, so I took my business elsewhere. Don't get me wrong, the stall was well priced and I like no contract, but that manager was way too pushy trying to force me to get something I did not need or wanted to pay for. Won't bother going there again. Got a deal with another company, they did not turn me away.