Public Storage Self-Storage Units at 11359 Reeder Rd, Dallas, TX

Tania was very helpful and professional helped me with all my storage needs

Tania is great

Tania was very sweet

Best storage for ever Tania is amazing❤️

The Manager here is awesome!

very kind, super clean, excellent service 10/10 most definitely recommend people!!

Excellent service!! Very affordable, and also very clean, no concerns nor problems, recommend 100%

I have had a great experience Tania and Marcos have the best customer service and always there to help me when needed, they answer any questions I have and facility is clean.

Marcos’s customer service was great. Helped get my storage explained the policy. I feel secure leaving my belongings there. Thank you.

Tania is amazing she really listens to what your storage needs are great customer service clean property

I spoke to Marcos about some of the issues I had with the unit as well as some other concerns and he was polite and assured me we would be able to get everything fixed and up to par with what we spoke about! Thank y’all. Super friendly staff and great management

Great storage place! I just moved and Marcos was super helpful! 10/10 would definitely recommend 👌

I had an excellent experience with Tania, she explained to me all of my options and was patient with me through out all of my questions.

Good Experience!! Very good service. They treated me and my wife very professionally, the units were very clean and the surroundings as well The manager Tania took very good care of us and told us about very good offers we were very satisfied with our visit.

I’ve been to other storages and they are very rude and unprofessional, i went to this one and the manager Tania was very sweet and professional answered all my questions and walk me thru everything . I was Very pleased with this place. And haven’t had any issues with this storage.

Tania is the most amazing person I’ve worked with when it came to handling my storage needs , I am relocated to Dallas for a job opportunity and I had to store my items until my apartment gets made ready Tania made me aware of all of the items I needed to store my items safely until my new home is prepared she’s the best ask to speak with Taina for ALL OF YOUR STORAGE NEEDS she will get you right on together. Any bad review this place might have it would be do to the customer not listening.

Marcos was very helpful thank you so much!!

Oh wow. This storage is pretty roomy for all of my stuff. Professional and clean. I love the lady in the front Tania.

Professional & great customer service at this location! Thank you Marcos

Thank you so much to Tania For providing me excellent customer service as well for showing me the storages very nice and clean place ! made me feel welcomed and comfortable

Come in and look for Tania. Very helpful and answered all my questions.

Tania was very helpful

Tania was very sweet n profesional

Tania esa very helpful

Tania is very friendly n helpful

This place is an absolute wreck. There are holes in the walls. It's 99 degrees in the building. There are no lights in any of the units so you're screwed if you don't have a flashlight. There was someone living in the unit next to us and they left horrible smelling stuff out in the hall. And there's water just leaking from the ceiling into the halls. The only reason I didn't give a 1 star is that our stuff hasn't been stolen yet. I would also point out that all the "reviews" that say "Tania is the best" are all from accounts that have only made 1 single review on anything. Mostly this page. So it's obvious they're inflating the rating with some dummy accounts. Don't store your stuff here.

Tania is very helpful always on top of things

Tania Was great

Had a great experience friendly staff really helpful

Tania is amazing

Update: Ty contacted me immediately and addressed all of my concerns. He was so helpful and through! I truly do appreciate his timely handling of this!!!! Great customer service is rare and this place has it!!!! This place is horrible. Roach infested and they lie about the climate controlled spaces. The air literally does not work. I almost passed out trying to move my things out. There was literally a guy talking a dump in the hallway. I rented it sure unseen and it was the worst mistake…

Tania was very helpfull

Tania is great

Tania was great

Tania always gives me a perfect service

tania is very helpfull place is nice n clean

Tania is very kind and sweet Best manager to run this place

Tania was amazing very sweet

Tania is amazing she is the only one that keeps up with this property always clean

The property alters the terms of their own contract. I am renting a 5x10 unit and was informed that I would need to supply my own lock. Ok awesome, no problem. I purchase a lock from Public Storage and place it on my units door. I am also informed that because my unit was created using two smaller spaces that they had to place their own lock on the second door. Cool I said no worries. Fast forward a month or so into the units lease I am informed that I would need to purchase a second lock as they will be removing their lock from the second door. To which I reply that my contract states that I needed to purchase a singular lock. At the time of signing the lease it was never stated that my unit had two doors that needed to both be secured. I was expecting a single entry unit but because your lock was on one of the doors I was content with this unit. Now that we have the issue of securing this second door it becomes an issue for me. For reference I have included the part of the contract signed where it states I am responsible for purchasing/supplying a single lock to the unit. 3.2 Securing Your Space. You will provide, at your expense, a lock that you deem sufficient to secure Your Space, or Your Space will be equipped with an electronic lock you will control. If Your Space is designed to use a cylinder lock, you agree to provide a cylinder lock designed for Your Space. You will not provide a key and/or combination to us; the Property Manager will not have access to your electronic lock. If Your Space has an electronic lock, we will record any locking/ unlocking of Your Space. We will not have possession, care, custody or control over your stored property (and this Rental Agreement creates no bailment). By putting a lock on a unit that I rented you voluntarily voided your own contract. At this point I feel as though a renegotiation of the rental contract is in order. Public Storage, you have my contact info let's renegotiate a new terms if you'd like but please stop breaking your own rules.

Tania is very helpful

Horrible customer service. Do not lease at this location if you care about safety, customer service or human decency. The lady in the office is as unprofessional as they come and is only concerned about collecting money. My items were stolen in broad daylight and since my storage was empty they assumed I vacated and restricted my access.

Tania Was Amazing

Tania was amazing

Tania was amazing she helped me with my rental today

Dic/22/2022 My storage was broken into,from others units inside. And they told me can't do anything because is self storage. Just can me move to other unit. TO WHAT ?? WAIT TO BE OPENED AGAIN ??

Tania was amazing clean facility

I had excellent customer service real professional

Tania is so helpful

Tania was so helpful

Tania always gives me such a good service

Tania is amazing

Tania is amazing her work ethic is amazing

Tania n cimila we're great help

Tania was great

Tania helped me out at 8 pm she is verdad sweet

Tania is amazing

Tania was great

Good service and attention by tenía

Tania was great

This location was superior to Irving that girl on irv Blvd made me stand there 40 mins while she used her cc to pay some bills then when I said never mind put her phone down and was like 1 dollar today that's all..yea but u already lost the sale at that point nobody else was in there she was so rude this locations girl is very sweet she even came to make sure I knew where to go and met me at the door unexpectedly bc she has good customer service. Thank you

The storage place is good. Off the main road and also staff interacted with me nicely and showed the location.

Service was terrible. The person working there did not help us at all. We waited outside for half an hour in the 105 degree heat, calling them, but there was zero response. When the person working there finally came out, she made hand motions and did not speak or even tried to communicate with us before she left. We were there before 3pm, before the said closing time. And even if the location was closed, there were no signs that it was so. If you are expecting a good service here, I would not recommend at all.

This is my first time having to have my items stored at a storage unit! Tonya the Manager is the first person that assisted me; she is very professional and very kind! Second time I came here Passion (a new hire) ended up assisting me; and she is very caring and such of a blessing to clients! The storage facility is secure and the space is very clean! I would highly recommend Public Storage for your future storage needs! Dr Kim

Great service by Tania n passion

It’s conveniently located near the freeway access. The Manager Tania and Agent Passion were very informative and helpful and made the reservation process so easy and stress free. Thank you so much for going above and beyond. Five stars for you ladies!

Misty was a great help in answering my questions before I booked the storage rental.

Tania is súper profesional

Ever since the new manager took over this place has been amazing clean and well maintained Tania is amazing

Tania is amazing

The new Spanish girl working at the new Public storage on Reeder is awesome. I would love to steal her and have her work for my business. Great people skills just adorable. Definitely deserves a raise. Thank you miss KC

Tania is amazing come see her

Tania was great she showed me different spaces and rented me the one I liked very clean facility

Wow first time I ever see someone on property cleaning I believe her name is Tanya she is very sweet n clean

Very expensive, they increase my monthly payment without let me know.

I have never been met with such rude customer service this place is a joke do not store here

They force you to buy the insurance on the spot, but if you actually read the policy it says specifically that you DO NOT have to purchase from them. If I wasn't keeping the unit for a short period of time, I would move my belongings for dishonest practices.

Tania was very helpful she is great and has a great personality

Tania is such a great person been knowing her since she was at the sprowels st location

Staff are friendly. Prices are good unit was very clean.....5 stars

I've helped a few friends move things into this place. The new management is fantastic. I met with Jen about renting there myself. Very professional and friendly. I couldn't be more delighted.

Do not rent here the new manager is very emotionally unstable rented from both here and plano bargain storage. Never had any issues. Was told by the new manager that they are selling this and all locations. And since liz the original manager left the property is filthy and everything keeps braling

Liz has great customer service skills.And the price is right too.

I like how the place is managed Liz is a 5 stars in management. Otherwise the place would be having a lot of riff raff if she wasn't here. Thank you Liz

Affordable and safe storage facility. My 7x10 unit had a lot of rust on the roof. But overall, it is a good facility and it is very convenient to go in and out.

I wrote my first review when I first moved into storage, but not only is Liz funny but she is smart, caring and she works so hard. Liz I'm running behind but had to order new cards, I'll be there Monday. Thanks for looking out for me. Here's some flowers for your page!

Thank you Dallas Bargain Storage! You guys have always been so helpful and curtious to my husband and I. Very clean and welcoming feeling. Several Family memebers use you guys and we love yall.

I love the friendly environment and professional charisma. Bargain storage worked with me in my time of crisis. Especially through COVID during my layoff.Liz and Barry all the staff is perfect. I would never go anywhere else. I trust this facility 💪👌

Great place to store your "extras"... Good rates and friendly staff...

Liz is amazing she does a great job

Liz was so helpful and professional. It was no stress. No hassle, effortless. Thank you Liz

Excelent !!!!!👍🏼🎵🎶

The staff is extremely helpful and friendly!!

Bazz was an amazing help with my rental process.! A+ for him all the way!

A big thanks to Bazz for the big help in getting us to a storage at a great price!!

Great staff!

They are so helpful here. I have used other storage facilities and although they were nice, they didn't compare to here. Fair prices and wonderful staff. Liz is always so sweet and helpful. Definitely recommend.

I have been there for 14 yrs and the new management is amazing especially Liz she is wonderful person , she is always there to help out in anyway she can . THANKS LIZ keep up the good work .

Just the best!!!

In the emergency or extenuating circumstance and if you're a Believer pray for her she's not sure. Amen

Clean, courteous and pleasant, no problems

Liz is great!! Property is secured and price is affordable! Definitely recommend storing here!

Finally after checking several places out to store my belongings, i decided on Bargain Storage. Not only is the location convenient, but the facility is kept well cleaned. The employees at Bargain Storage are helpful and make sure your time moving in and out if your unit is easy. The manager is spunky and friendly, customer oriented and professional all in one. I dont think they could have chose a better person as manager than Liz. She's awesome. I will make sure to recommend Bargain Storage to all my friends and family knowing they will be sure to have the same exceptional customer service expierience as we did.

My experience with Bargain Storage has been awesome. Not only is the facility nice and clean, but the units are reasonably priced and don't drain my pockets. The employees are friendly and helpful and the facility manager Liz is always there to answer any questions I might have. I'd have to say that Bargain Storage is the best place to store your property and feel confident knowing that it will be there when you need it. From now on I'm going to recommend Bargin Storage to all my friends and family..

I showed up late night without my passcode and Liz took the time to personally come down and write it on a new code card. I really appreciate that. They also are tight on security keeping creepers at bay. I really like everyone down there. I also got a free lock. 💪🏽

Liz is an amazing person as well as a manager. Bargain storage is a clean well ran company. Defintely a great bargain for your money!!

Liz is amazing. She truly does care about the tenants. She does her job extremely well and is very knowledgeable. We really appreciate everything shes done for us. Thanks a million liz.

Was referred by a friend. I must say that this place really impressed me unexpectedly with how clean it was! A must mention is the service from Liz the manager was fantastic! She is a straight shooter with high energy and willingness to help. You also get a free high quality lock and 2 free months with auto pay. Happy this place was was referred to me @electriclotususa

Great costumer service and very clean place!

Such a wonderful place. Very helpful and friendly. Liz helped me out with everything she is like Tony the Tiger she is greeeeeeeeeat!

Would never go anywhere else ever in my life ever

I have had several storage sheds for several years at the location recently taken over by new owners and management. I have been well pleased with this new company known as Bargain Storage of Dallas and its management team. They show a true concern for their renters and their needs. Personally, I really appreciate that on their part. Once they took over the entire operation, they made many much needed upgrades, such as resurfacing the entire grounds, putting fresh paint on all the stalls, creating some climate controlled sheds, and they renovated the front office and restroom for the tenants and much more. so, i want to give a 5 star review for their managerial and property upgrades. I am here for the long haul now! Jim F.

Excellent

Dallas bargain storage is an awesome place to rent. Its convenient and secure. The staff is prfessional and friendly. After talking to Barry the first time I felt like I've known him for years. Prices are affordable as well. I will continue to use them as my storage needs last.

I’ve been with bargain storage before there was a bargain storage and believe me when I tell you the place was changed COMPLETELY. There is an actual ceiling in the halls and storage rooms so you don’t see the stuff in between it and it also made it a little cooler inside the units as well. If bargain storage hadn’t come in I would have left but now I pay my storage in advance. -one happy customer

Limpio e iluminado... muy Buena atencion al cliente

Bargain is a Great place to Store your Stuff. The Staff is Friendly and keeps the place Clean and Exterminated. Plus, the price is competitive for the Area. Tyvm 👍

Smooth transition, still pleasant people to deal with as I continue to store with them.

Liz is always polite, courtesy and greets you with a smile. I also see Liz cleaning up the property, to keep it garbage free. Also she drags a magnet behind the golf cart to make sure the property clean of nail and screw.

Mangement very helpful and understanding on putting my storages units together.they go the extra mile to make sure your satstfied on what your needing.Liz and Arthur outstanding job

Friendly staff, great prices, clean and secure units, and friendly tenants. Well lit at night. Glad I found this place. Rented two units. Wouldn't go anywhere else

Excellent and secure installations,,, friendly management.

Barry Smith was the best. He was friendly, very helpful, made sure I had everything I needed.

Arthur was very helpful, he explained everything regarding the facility upgrades, monthly online payments. The entire process is extremely affordable, painless and simple. I encourage those who live around this area or might be needing a storage facility, to check this place out. Highly recommended, no issues whatsoever.

Amazing experience, very helpful and great price.

Very nice facility, they truly care about the customer, and the hi tech security system. I really like the remodel they did to make this facility look so modern. Way to go Bargain Storage you will always have my business. Great staff and truly professional company!

Clean and nice! Great move in specials. Arthur is a great professional to deal with.

Great.