Public Storage Self-Storage Units at 3540 Inwood Road, Dallas, TX

Ms.Shirley help me out a lot Thanks again

Customer service at this location is great. Darius is exceptional.

Staff is always amazing and helpful! I never have any issues when I stop by ❤️

Jim is a great employee, so helpful and happy to assist with any questions.

Jimi was incredibly helpful with selecting a unit and very responsive. Great location especially with the pricing here.

Had a great experience, jimmi was a big help

The store manager, Jimi is great to work with! Very courteous and accommodating. I couldn’t recommend a better storage facility. Reasonable prices with great staff.

Jimi was super helpful and gave me great advice

Awesome location here. Jimmy onsite is great and always available for anything you need. Highly recommend this location over others.

Jimi was a great help. I had a great experience it was a quick and easy process getting my storage

Stop by for some info and Jimi was super helpful, gave me a better insight on what I needed.

See your space in person before you order it. I was misled in renting a 10X10 drive-up space, it was not a 10X10 square, more like a triangle and was not going to work for my needs. When I opened the garage door, it would not stay up and jammed up in the tracks, when I tried to close the garage door, it would jam up in the tracks. I went to request another space and they had none available. The attendant, gave me an option to go to another location and said I would be charged another administration fee of $27 because I could not get a refund on them. I said forget it!!! I had to call the customer service number myself and ask for a refund and they would only refund the rental fee and lock, but not the admin fee. That to me is bad business practices and horrible customer service. I told the attendant that I would post this to make future customers aware of the bad experience I had and that I lost $27 dollars in just a few clicks by ordering it on the web. Oh and also, my rental refund will be "mailed to me", so now I have to wait on that to move forward . Thanks Public Storage for wasting my valuable time. It's hard enough moving things in a timely manner, and to run into this obstacle did not help. I will slap myself before using your services again. BOOOO!!!!!

Jimi and Everett were fantastic. They both need raises for the level of service they provide. Also, shoutout to Brandi at the Love field location for suggesting this unit. Definitely made my situation easier when looking for right size and move out. Very happy with my interactions.

Jimi is super helpful and very friendly. He helped me confirming the storage unit in less than 10 minutes . Thank you for your superb customer service . JIMI!

I had rented a unit at another Public Storage around the corner with an online reservation, but once I showed up to move in, it became clear that facility was a bad idea. I immediately drove over to this Public Storage and I was so lucky to meet Jimi. I told him the circumstances and what I needed. He immediately jumped into problem solving mode. He helped me get a unit right away, and he helped refund me the majority of the money I paid for the other facility. Jimi is the best!

Jim was absolutely great! From the day I got my items into storage until the day I left, the experience was fantastic. The day I moved my stuff out, my car wouldn’t start - even though I wasn’t a customer any longer, he showed human compassion and jumped my car!!

If you’re looking for a storage business that hits all the right notes, look no further than Public Storage! Managed by none other than Jimi Hendrix (yes, you read that right), this place is a real rockstar in the world of storage solutions. From the moment I walked in, it was clear we were in for a legendary experience. Jimi greeted me with a smile that could light up a stage and the kind of enthusiasm that makes you want to break into a guitar solo. His service was prompt and on point, like a perfectly timed riff in the middle of a classic hit of getting me the right storage needs. Jimi's attention to detail is nothing short of a virtuoso performance. He ensured every aspect of my storage needs was covered, from finding the perfect unit to making sure I understood the ins and outs of the facility. It was like listening to a flawless album—smooth, seamless, and satisfying. Speaking of albums, let’s talk about Jimi’s masterpiece, "The Orange Door." If this place were a record, it would be filled with chart-topping hits. The service tracks just keep coming, each one better than the last. From the "Quick Move-In Boogie" to the "Safe and Secure Symphony," every interaction was a chartbuster. In conclusion, Public Storage, with Jimi Hendrix at the helm, is a top-notch choice for all your storage needs. The service is fast, friendly, and fantastic, making your experience as smooth as a well-loved vinyl record. Five stars, two thumbs up, and a standing ovation for Jimi and his team. Rock on, Public Storage!

The manager, Jimi, is always on point and super helpful.

Jim Hendrix is super helpful every time I come in Great asset to the company

Jimi is very professional, friendly and helped me with my issue very well.

Can't believe it was that easy. The On Site Manager Jimi Hendrix (Not the guitar player) made it super easy. This was our first stop. No need to look around. One stop shop. Got the unit I was looking for at a fair price. Very clean. Very secure. Easy access Couldn't have gone any better. Thanks Jimi!

Jimi Hendrix provided friendly excellent service! Thank you.

Called & spoke with Jimmy Hendrix - great customer service and very helpful!

Jimi is awesome. The property is well maintained and Jimi runs a tight ship. I highly recommend him and this location.

I cannot emphasize how much of a blessing Jimi has been to me. He made my renting process seamlessly easy and has been so helpful throughout my time of renting a storage unit. The other day I hurriedly left and forgot my key on the lock without knowing. I didn't realize until the next time I was trying to access my unit. I was feeling dismayed and looking confused, as I didn't know where to start, but good ol' Jimi saved the day as usual. He found my key and kept it safe for me. My property was intact and I wasn't missing a thing. The best part is the fact that I didn't have to break the lock and get a replacement. Cheers to Jimi.

I stopped by to look at a space and found that Jimi was the best, and was very helpful to me. I explained that I was just wanting to have the information I needed if and when I was ready to store my belongings at Public Storage that I would come back to his location. Awesome customer service 👍

jimi was great and knowledgeable

I have to give a big 5 stars to Jimmy, the manager at Public Storage at 3540 Inwood Road in Dallas. Each time I've needed assistance with either getting a leak coming up through the driveway, to assistance with supplies / parking within the gates.....he has always been super professional. I'll even call the location, and he returns phone calls, even if I haven't left a message. Jimmy has been a "go to" person when I've needed anything taken care of at this location.

We just toured this location, and Jimi was so helpful! The property is clean, safe, and in a great location.

Jimi was awesome helped me out a lot great experience!!!!!!!!!

Great location Jimmy Hendricks was very helpful

Jimi H is awesome! My sister and I have been taking care of our dad’s things and we were both so stressed. He was extremely kind and patient with us. I wouldn’t want to be storing stuff anywhere else. If I could give him 10 stars I would.

Jimi was very helpful during our move, we had some issues with billing and he took care of us and helped us get everything straight. Thank you Jimi!

Jimi was awesome and a big help!

I loved my guy today he was cool and awesome Jimmy Hendrix. What a stud love him

Excellent, professional and friendly service. Shirley took the time to show me multiple units to make sure I exactly the space I needed. Above and beyond. Thank you Shirley!

grateful to Mrs. Shirley for her good work and very good service

Came in to finish my rental and Jim was super nice and fast and friendly

Jimi was very helpful and very professional.

I signed my lease today and Jimi H. Was very helpful!!! He is a total stud! He was was helpful an patient as I am technically challenged and he helped me to sign up with my app. It only took about an hour. Cynthia M.

Jimi Hendrix, great customer service, he took his time to show the space under 100 degree weather very satisfied with the service. Carlos

Ms Shirley at 3540 Inwood Rd. is the nicest person I met. She help me get my storage quick and fast and she make sure when she there the property is always clean.

Mrs.Shirley at 3540 Inwood Rd. needs a raise she is the most helpful person I could meet she got me the best affordable storage she could find. I was always come and I see here out in the hot sun working her but off.Making sure the property is always clean

Jimmy h was of great help

I went into the office because the website was undergoing maintenance. Jimi could not have been more nice or more efficient. So far, I have been very pleased with this location!

I had a big move that I was dreading and needed a storage unit. From the sign up to my interactions with the staff over the last couple of weeks, I can’t imagine a better place. The gentleman who walks the property saved my life a few days ago when he noticed I was moving without a cart. Can’t thank him enough, and can’t recommend this location enough

Excellent storage unit facility located in a very convenient location. Getting signed up was a breeze. Literally took 5 minutes thanks to the great customer service up there! If you work with Jimi, you’re in good hands! He’ll take care of you and will make sure you get the perfect storage unit for your needs. Great experience. So glad I chose this location!

Jimmy Hendrix was very helpful and set up my storage unit and I would recommend his facility in the future.

I love it, just plug in a Red Light on your unit and you are in business!

Jimi was very helpful and so nice to work with. Thanks mini

Shirley was a lot of help she was quick and she got the job done right before they closed I really appreciate if you ever come to the INWOOD RD location ask for SHIRLEY SHE GO DEFINITELY GET THE JOB DONE !!!

Ms Shirley took care of me and held my hand the whole way. Getting a unit for the first time couldn't have been handled any better or by a better person.

Latasha was very helpful about available storage units, She provides Great customer service will be renting soon.

The Public Storage employee, Latasha Shaw (working at the 3540 Inwood Road, Dallas location) was fantastic! She was knowledgeable, very professional and friendly. She made the renting process very easy and seamless. She also helped me with a billing issue. What great customer service!

I Patricia Jackson came to get a price on a unit Mis.LaTaSha Shaw help me she was so nice very helpful very nice looking can you please let her know that I said thank her so much. Miss Jackson

Brandy and Latasha were very helpful thank you

Great customer service.

2+ weeks with a broken elevator and no access to our 2nd floor unit. Which contains all of our holiday decorations. Management office is closed. Zero communication. Very disappointing experience. Update: Heard back from local mgmt and were given access to a stairwell to carry out the bins we needed. Elevator still broken.

Ashley is Awesome!

Besides the fact that this location has some of the highest rates around, management is nowhere to be found or responsive when needed. The elevator has apparently been out to my second floor air-conditioned storage unit all day with no end in sight. Pretty frustrating when one needs to get a critically needed item out of storage. Cannot recommend.

Fake reviews. This place is terrible, they dont do their jobs.. got my electronics stolen from my unit that was clearly broken into and no one said anything. Pics attached to prove it. Find somewhere else to go, warning.

Ashley is great!

This location is the best. Ashley is a great manager will recommend to everyone.

Ashley is the best!! Definitely 5 stars.

Brandy is awesome, great location, clean, God bless

I swear Ashley is the sweetest lady! She always has all the answers and is never afraid to explain! I definitely recommend this facility. Thank you Ashley for all you do

Thank you Ashley with all of your Help.. you made it easy and quick.. Ashley was very Friendly ,she kept a smile on her face I loved it !!!!!!!!

Ashley the manager was terrific! Friendly and super helpful!

Just completed renting a 10x10 unit at Public Storage on Inwood. I am really impressed by the facility’s overall cleanliness and security. And Ashley made the entire process a breeze. She was very professional and courteous. The entire process, from first walking into the office with a question and walking out with a key to my new storage unit, took less than 30 mins. Thanks!

It works for my mom's winter cleaning