Public Storage Self-Storage Units at 1605 Vilbig Road, Dallas, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $58Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $87Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 93/moMedium 10'x10'
$ 93/mo $123Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 94/moMedium 7.5'x10'
$ 94/mo $126Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 126/moMedium 10'x10'
$ 126/mo $168Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 127/moMedium 10'x10'
$ 127/mo $169Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 129/moLarge 10'x15'
$ 129/mo $172Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 155/moLarge 10'x15'
$ 155/mo $206Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 162/moLarge 10'x20'
$ 162/mo $216Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 166/moLarge 10'x20'
$ 166/mo $221Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 283/moLarge 10'x30'
$ 283/mo $377Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Dallas Storage Units Near I-30
Storage units in west Dallas are located near I-30. Perfect for customers in Kessler, Winnetka Heights and the Bishop Arts District, this location offers indoor storage and outdoor storage in a variety of convenient sizes.
A smaller 5x5 storage unit can hold a handful of boxes, electronics or sports equipment, like golf clubs to use at Stevens Park Golf Course. For folks heading out to Trinity Overlook Park or Trammell Crow Park to enjoy the sights and sounds along the Trinity River Corridor, a 5x10 storage unit can easily store running gear, as well as bicycles and cycling gear for a quick no-hassle trip to the park.
Our 5x15 storage units are great for apartment or townhome dwellers who want to maximize their space. With room for small furniture items like kitchen tables, lamps, chairs and desks, 5x15 storage units can give you a new lease on your space.
Just about three miles west of downtown Dallas, residents living off of Fort Worth Avenue or Singleton Boulevard can grab a 10x20 storage unit to store old bedroom furniture, couches, oversized dressers, china cabinets and more.
With the Dallas Aquarium, the Dallas Museum of Art, and Reunion Tower all just a short drive away, you'll never run out of things to do nearby.
This location offers indoor storage units, as well as outdoor storage units with drive-up access, so you can store your way in Dallas. For the most modern self storage experience, use our eRental program to book a contactless move-in today.
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 595)
I am only writing this review, because Miss Stacy asked me to. So that should let you know what kind of service you’re getting.
Purchased a storage space today and went by the office twice. No one was there. Have been calling all day. No answer. Additionally, inside the storage there is no air conditioning in Building A despite their claims of being climate controlled. It’s over 100 degrees and this place has no A/C. Looked for a cart of some sort to use, did not see one anywhere. Went to one of the other buildings, nothing there either. The light inside of the storage unit I got assigned today, does not work. It’s dark inside the unit and you can’t see anything. This is the second time I have tried using public storage and not had a good experience. I will be looking for other means of storage and canceling my agreement at this location in the next few days.
Stacy is very helpful, sweet, accommodating, pleasure to work with, professional. I can’t find words to describe how much I like her. The storage felt very safe, never had any issues, they installed more security cameras while I was moving my items to my storage. Great location. Thanks again Stacy
Stacy gave me great srvice today
Came here to this location today to rent out a storage and I had a very good experience. A lady named Stacy at the front service desk was so cool and inviting man. You don’t really get people with good customer service skills these days any more . I really appreciated her for just doing her job and wearing a smile makes me feel like I can really trust this place with my personal valuables. Thanks Stacy you actually made my day ! There is still good people out here in the world keep being you !
If you get lucky they will be open. Enough said..
Stacy was soooo helpful, she made everything smooth!!! Thank you
Great service and Stacey was very nice and cooperative
Ms Stacy was wonderful
Ms.Stacy is wonderful great customer service.Everytime I come we have great conversations.
Clara was super nice and helpful! I couldn’t get to the storage because I forgot the code so I called and left a message. Clara called me back and showed up to help very promptly in a really hot day! I vacated my storage with her guidance and help.
Yuletide Wasson helpful!!! Great customer service!!! Thank you!!!
Stacy was fast and very helpful and got me everything I needed and some!
.Ms.Stacy transferred us to new unit in no time great service.
Excellent customer service, very helpful and has a pleasant attitude
Stacy was very helpful and informative, wonderful customer service
Thank you Ms. Stacy for the great customer service.
Ms. Stacy was great! I appreciate your customer service.
I don’t understand why every time I come to the office, it’s closed. I can’t even get a breathing person on the phone for help, but yet you guys are good at taking customers’ money and overcharging units. This ridiculous and unacceptable.
Clara the recipiontist has great customer service so kind and nice. I would recommend this storage
Stacy gave us quick service.Move in was great.
Mrs. Stacy was beyond amazing. I was distracted and frustrated with the online process. Long story short she cleaned it up and helped me stay calm ! 🙌🏾
Stacy walked me through the whole e rental process
Ms.Stacy walked me through the whole e rental rented before great service that's why I'm back.
Stacy at Public Storage was absolutely wonderful to work with. She will answer all your storage questions and needs! Great customer service!
Very good job stephanie did at the Vilbig location
Stephanie was so helpful and was able to answer all my questions in the best way possible🤗
It was a pleasure talking with stephanie
Stacy was excellent and very kind need more like her
Stacy helped myself and my wife with great service
She was so sweet helping she was excellent and would definitely recommend her
Very nice staff.very clean.very clean grounds .easy access from main street.
Stacy was great good customer service.
Stacy good service quick and fast
Stacy was great and professional.. she wasn’t time consuming I made a good choice …the pricing was a plus too
Stacy gave me the best of the best service!
Stacy was great with explaining details and importance of what was needed to be done.
Great thanks for being with the neighborhood
Ms.Stacy was great fast and friendly service.
Stacy gave me wonderful service called back on time and walked me through the e rental process
Definitely overly priced for no reason. The girl lied and said the storage was big enough for a 1 bedroom. It was the size of a closet!! I couldn’t even fit half my thing in it. They never answer!! NEVER. Nobody is even in office! I wasn’t even in the storage 3 weeks and i had to pay a full payment after already paying my payment to move in it.And im still being charged and my stuff has been out the storage for a whole month already.
Ms. Stacy was extremely helpful, went above and beyond for us. She took extra time to help us get the right size storage and made sure we were all set. So glad we got someone like her, good customer service is the exception and not the norm these days. All 5 stars are for her. Ms. Stacy was exceptional!
Stacy gave me quick and wonderful service.
Came back to public storage rented because great customer service from Ms.Stacy
If you are looking for friendly staff and a great place to storage your valuables, call Clara at Public Storage. She will take great care of you.
Darren at Vilbig store is AWESOME. A very big help as well
Stacy helped rent me space at another property.Fast and quick e rental
Stacy was amazing, I was a little stressed when I got I there but she worked everything out!!!
I had an interesting issue that had me come down to the office to get fixed, I was very nervous and confused about the situation but Stacy went above and beyond to keep me calm and RESOLVE the issue within 10 minutes.. I thank her for the patience and the communication she had with me. THANK YOU STACY
Thank you Darren
Poor management and no accountability wish I could leave a zero stars
Stacey very helpful
Thanks to Darren for the great customer service!
Gratis customer servicios from Mr. Darren!
Thanks to Mr. Darren for his very friendly customer service!
Great customer service from Darren! I leased a unit today! Thanks to Darren!
Stacy very helpful and prompt
Stacy was a good help quick and easy ok
The lights are on a timer which is nice. The Storage unit was Clean and well prepared for my arrival. The only problem is the back which is way to steep
Darren was a excellent host and had amazing communication
This place has a amazing service will help you with ease. The guy that helped me was Darren and his service was impeccable, he even stayed late setting up my storage. I made the reservation 30 mins before closing and he waited diligently for us to arrive to help assist us. I would recommend anyone that likes good service
Darren was a great help and very nice
Stacy was really nice professional and very efficient
Stacy is very nice and professional ,friendly every time I go in to make my payment.
Stacie was so sweet and helpful made the process easy!
Management from Stacy and Alexis just awesome and super nice and helpful!
Paying a bill at this property is always nice.Ms.Stacy is amazing “
Stacy great person good customer service.I recommend you store here
went to rent a storage space and Ms. Stacy was very helpful. Excellent customer service. She assisted me thru the whole steps, made sure I had all information needed, and made sure I had all I needed.
Stacy customer was great no attitude.Explained everything I needed to know
Stacy gave great service even though her office is being remolded
Went from $20 to $49 in one year
First time ever renting great experience with Ms.Stacy.
Ms.Stacy gave me quick and fast,and easy service.My second time renting @ location
Fast rental nice and Happy lady.Ms.Stacy
Stacy was amazing, treated my like family
Stacy provided me with exquisite service and helped me find my money.
Thank you for helping me move in today last min
Thank you keisha
Thank you helping me today
Stacy and Phyniece provided me with 5 star.
Keisha was very helpful and professional. She corrected my problem with ease. I would recommend them very highly.
Keisha is an awesome customer service representative. She helped me with all of my needs. I am a satisfied customer
Thank you Keisha for everything .. she went above and beyond for me.. thank you Keisha. Great customer service
Keisha did a great job
The experience my daughter and I had this morning was awesome and then some. It was an easy process getting signed up. But before actually signing up the moment we walked through the door the although Ms Beverly was assisting another customer via phone she still managed to great us with warmth. Her multitasking skills and abilities kicked right on in. We had a grand ole time as well as the best conversation all while she was taking care of business. She made it a special day.. Again thank you Ms. Beverly. See you soon
Stacy Great Service
Stacy gave great service today
Keisha was very helpful and great customer service
Keisha helped us get a storage unit. She was very helpful and nice!
Stacy thanks so much for all the help
hey keisha than you
keisha did a good
Keisha was amazing, thank you for a great experience
Thank you keisha g
Are you kidding me
Smooth and easy setup. Stacy was friendly and very helpful!
Service was wonderful keisha is amazing!
This is my review concerning my property manager.. Ms Stacy..she serves as an excellent example of professional care for all Public Storage customers.... I truly honor and appreciate her gift...
Stacy gave great attitude good service.Good attitude great success.
This was the property at # 21809 Dallas, Texas The Man in the office was very nice and knowledgeable. He answered any questions or concerns i had. I would definitely come back anytime i need a storage unit.
Stacy, was corteous and extremely helpful!!!!
Property manager is very helpful and attentive to the property. Since the building is not climate controlled it us hot and no circulation in the summer months.
Stacy gave great service on my move was going to leave but her customer service was great.
Everything I make my payment Ms.Stacy makes me laugh .
Stacy has the best customer service she was exalent
Stacy was very nice interacted with myself and my children.Made move in perfect
Stacy was very helpful with my new mov in
Stacy Went overboard to help us when we were suffering so much from this heat and choose when overboard again I’ll say and she’s great what else can I say so you got a good person on your team
Stacy was very helpful today setting up my new space. Very friendly!
Stacy was very friendly and very informative
Stacy gave me customer service first time ever renting and she made it so easy.
Great customer service provided by Ms. Stacy. Thanks for all your help.
Stacy gave quick service.
Stacey was so wonderful and very helpful and very knowledgeable about the storage unit. I would recommend to friends and family
Stacy gave 5 star service today.Thank you
Stacy is amazing!! She was very helpful and patient with me when I had questions regarding the fees. She explained everything in great detail where I could understand. She is such a joy and have a pleasant personality! Thank you Stacy for A1 service!!
Stacy gave quick perfect service today .
Stacy was very helpful.Good representative
Brenda was the ULTIMATE greatest person I've come into contact with in Dallas.Super helpful with all of my needs here for my relocation to Dallas.Her personality alone needs a $10 raise👍.. Thanks for everything❤️❤️
Stacy gave me 5 star service today
Stacy gave me extra time remove my items from auction,Great job Stacy.
Wonderful customer service coming from Ms.Stacy today Vilbig Road
Had a great service with Stacy, helped us really well and gave us a good storage unit. Definitely recommend her. She has a great personality and very good character. Great customer service.
If you are ok with throwing your money and valaubles away this is your place. i am having to move out after my unit was broken into for the third time. Don't worry though they have a camera on their office space but not any of the units. They know theft is bad and don't do anything to fix it. Use at your own risk!!!!!
Stacy good service fast and friendly move in.
Stacy gave quick and great service with my new rental.
This is one, no just about the place, but about the person. Her name was Mrs. Clara. She was absolutely and adorable super good, no just customer service wise, but as a person.
Stacy gave quick and outstanding service
Stacy gave great service great help !!!!!!
Reasonably priced storage facility still closed to downtown, however it is not as insulated at as advertised. It got quite warm in there over the summer so I will be moving my stuff that is temperature sensitive out.
Stacy stayed late waited for me.Great Service.Thank you.
Stacy treated me with First class service at Vilbig storge
Stacy always gives great service.
Stacy provided me great customer service I would recommend to friends
Stacy gave good service.Very helpful
Stacy saved me a lot of money and gave great customer service.
Stacy is wonderful she is the best.Handle busy I will do business with Public Storage again and again.
The location at Vilbig and Fort Worth Avenue in Dallas Texas that have great customer service✌✌👍👍
Stacy was very helpfu today.Quick move i n.
Stacy earned 5 stars easy.Cool Cool
Stacy made my morning so easy! I had to transfer my unit and she made it was so quick! Great customer service!! 😁
I went into this office location today in order to request a bigger unit. Stacy was very nice and helpful. I was able to quickly switch the units. I’m glad she was able to assist in everything running smoothly.
Ms. Stacey is the bomb diggity! She is very helpful and respectful and helped me to her greatest extent ! Enjoyed having my space here at public storage with her being in charge! You don’t find them to often! She’s a keeper!
Stacy gave good service
Ms.Stacy gave great service.
Great location.Ms.Stacy always on point Good customer service all the time
Stacy gave me great service.Second time around customer because of her.Good personallity.
Stacy was great !!!she was very friendly!!I hope every one was helpful like stacy..
Had my unit broken into two times!!!! No security at all!!!! manager very unprofessional and is more worried about helping her own race (said by the office staff) i would not recommend this place unless you want your stuff stolen!!!
Stacy was great person wonderful customer service.Thank you
Did a great rental very fast
Stacy was great helped make our move in easy and quick
Stacy was great quick transfer quick and easy.Great service
I am a repeat customer at this location ONLY and that is 100% because of Ms. STACY, She is always so kind and courteous and I enjoy our chats. Thank you so much for the excellent customer service ma.
Stacy was very quick fast nice person very friendly.I recommend this property
Ms. Stacy was extremely helpful and nice when I came into public storage. Best customer service I have experienced in a long time. Thank you Stacy!!!
Stacy was fantastic, kind and professional.
Stacy helped me with my move in.She is very patient. Great customer service.
Stacy is a delight and very great to work with!!
Stacy showed great customer service and saved us a lot of time and money....thank you so much Stacy
Stacy helped save us money and time with our e rental
Ataco was very helped through the whole e rental
MS Stacy is the best great customer service.Very Quick..
Stacy gave me great service helped me complete my e rental.Quick and fast service.Thanks again
Stacy provided me with quick service.wonderful experience
Stacy gave great service for me and my friends today with our storage
Ms Stacey was great help and patient with me! Thank you Stacey!
Arianna did an amazing job getting me in and out of the office she definitely provided me with fast five star service. Thank you Arianna you are the best!
Stacy gave 5 star service today
Stacy was very nice quik service.Highly recommend this facility
Stacy great service in and out no problem
Stacy is always courteous and professional
Stacy gave excellant customer service with my e rental made it nice and easy
Thank you Ms.Stacy for a great experience.Great customer service
Ms.Stacy such a nice person.Great customer service.I would highly recommend this location.
Stacy from the moment I called I knew I was at the right place when leaving I new this was the place for me.Thank you .Wonderful Service
Stacy was fantastic. THANK YOU
Mrs Stacy was super friendly and knows what she's doing. Highly recommended!!
Stacy was most professional and patient as well as courteous
Great place awesome service stacy was a great help
Friendly staff 👍 Stacy was a great help, quick & easy move in. The units are nice and big, with plenty of room for our things. Will be recommending to our friends.
Great people great service.Ms.Stacy wonderful making payment at this property all the time.Thank you
Good customer service great person Ms. Stacy.
Stacy gave me real quick service and doing so she made me understand the process way to easy too. Love the service. Thanks again.
BEWARE! Bait and switch. Made an online reservation that specifically states Public Storage will guarantee price And the pricing discount will be honored for any rental originating from an online reservation. On the day of the rental they refused to honor the pricing.
Stacy gave me a great quick rental
Ms Stacy rented to me it was very easy and fast I recommend public storage
Stacy gave us 5 star and excellent service.Thank you
Got me taken care of straight away great service
Stacy was awesome.She is pretty cool.
Stacy was very helpful and great service!
Super great customer service! Stacy was super helpful and was able to get us taken care of quickly!
It was pleasant enough. I went with someone who needed a storage space and the person behind the counter was helpful. Even though I walked away empty handed, I would go back if I really needed to.
Stacy great customer service
Cual es el precio
Cual es el precio
Stacy is so helpful! She set us up with a storage.
Stacy has very great customer service
I received great customer service from Levi.
Every visit at this location is great.Thanks to Ms Stacy what a beautiful person.Wonderful customer service I highly recommend this location
Stacy was a great lady to help you out love her
All the on site management has been helpful. My needs where met. I'd recommend and use them again
Brenda WAS awesome!" Was my innital review which she made me write before finalizing my contract. But after months of renting from them, they really are the not awesome. Got broken into. Stuff got stolen. They tried to trick me into buying a lock, even though I told them I had my own.
Ryneka is Excellent service. Knowledgeable. Kind, courteous, friendly helpful. Thank you
Stacy was amazing and super helpful
Awesome customer service! Very helpful in getting good deals! Stacey was EXCEPTIONAL!
Ms.Stacy was awesome..and fast...got us a great deal
Stacy and Tara really helped us out to get at storage unit. Very friendly staff and it’s a great place to come to get help.
Stacy great customer service , nice person no complaints
Stacy was very pleasant had a great experience.
Awful service. Our unit was broken into not less than 6 months after we started renting. After filing a police report and meeting with crime investigators, we learned that this *particular location* has a rather frequent history of break-ins. There is limited security around the facility: one exterior camera near the main gate and a security door that can be pulled open (thanks to the kind demonstration by the CI team). The corporate policy for break-ins/theft and (especially) the property management do little to protect your property. 10/10 do not recommend. Be sure to check out the City of Dallas community crime map if you need to see to believe! :D
Stacy was very nice very friendjy.Great customer service
Levi gave great customer service!
Levi like the jeans was very friendly and honest about the place.
Levi provided great service!
Levi helped me out and was an excellent at service !
Stacy was very nice and great customer service
Stecy Very nice person she help very good.Great personality.
Stacy great service great at explainning verry friendly
Ms.Stacy always provides great customer.
She is a great Public Storage rep always handles my problems with great professional ador always a pleasure for her to handle any issue that i have. Thank you Miss Stacey
Stacey. She was very friendly and willing to help! Thank you for the excellent service!!
Arianna was great! Had me in and out quick I would recommend her she is fantastic :) thank you arianna !
Stacy gave me great customer service very friendly and nice
Stacy provided excellent service 🙂
Arianna was great. She was very helpful and got me in and out quickly . She is very friendly and answered all my questions. Thanks Arianna for all your help!!!
Arianna was very helpful in getting me situated today. I really appreciate her help.... Thanks again Arianna
Stacy is an excellent employee and provided exemplary service!! Definitely a great employee!!
Stacy was very sweet . And the service was very fast .. Definitely recommend renting here!
Stacy is very nice to me my every visit
Stacy she was great. And very helpful for what I was looking for. Ask for her .
Been storing here for over a year an love it
Great visit with Stacy and Arianna. Arianna was the best customer service I've had by far..
Stacy was very nice and she has the best personality ever.
Stacy gave me fantastic service.She is very friendly.
Stacy gave great customer service.
I want to thank Stacy for being a great sales person and make my day better
Wonderful from the Manager Stacy. Very satisfied
Stacy was extremely helpful and personable. Process was fast and easy
Stacy was great and helped us get everything we needed!!!
Stacy helped make my move in fast and easy
Stacy provided me with great service today.Thank you Stacy.
Stacy very professional in helping when it come to renting storages.
Stacy, was amazing and very helpful. Great Professionalism..
Stacey is very friendly, quick, she very passionate about her work, and great customer services.
Handles issues promptly and professionally. Customer service like that is rare. Thanks again!!
Ms. Stacey is AMAZING. She’s fast, efficient, and super friendly. I’d gladly recommend this location to anyone
Stacy was fantastic!! Helpful, kind quick and trustworthy:)
Stacy was very nice and efficient with my reservation! I highly recommend this facility. Excellent customer service!
Stacy was great, answer all my questions and made sure I got the promotion for my unit!
Morgan was really helpful in getting my first time unit.
Stacy was a very nice lady and very cooperative with me....
Stacy customer service was wonderful she made me feel very comfortable with public storage I will recommend this location to everyone again thank you Stacy for helping me and my family out
Stacy has very great customer service best one so far.
Stacy was AMAZZZZIIIINNNGGGGGG!!!! I had trouble with the first unit I reserved and she was sooooo quick and kind to get me into a bigger unit to fit my needs! I would HIGHLY recommend her to anyone who is looking to book a storage unit. Take it easy Stacy! :)
Stacy I had a good experience
Ms.Tammy gave me excellent customer service and got me in with a great deal. She's perfect.
Thanks Tammy for the great service at this location! Will recommend you to rent here!
Tammy was extremely helpful and her customer service was amazing. I truly appreciate all your help. This was the best experience I have ever received at a public Storage location.
The associate Tammy was awesome! She did everything she could to help me and get the right storage unit. I would definitely recommend.
Stacy is the very best my every visit at this property is enjoyable
Tammy was great with helping me find everything that I needed! Great customer service, really outgoing!
Thank you ms Brenda for all your help & very great customer service ,
Good service from brenda.thank you for good service.
The service was great thanks too Brenda
Stacey was kind and showed the storage. She went over everything and made it everything really easy to get things done.
Brenda will take amazing care of you. Very kind and accommodating.
Great location and service !!! Ms.Stacy has been very helpful and polite every time. Highly recommend this location.
Stacy was great! Very helpful.
We had an amazing time with Brenda . She made us feel like we were home. Great customer service. This is the best public storage ever. I would recommend to all other reviewers to come here. 1605 vilbig rd Dallas tx Thanks Brenda and Tracy . You guys are the best!
Stacy and Brenda treated me right good customer service
Stacy was very nice and very halourous enjoyed the visit smooth rental.
Stacy has a very positive attitude she was really helpful
Great service today
Brandy did a great job!! Very professional and positive.
Really great customer service from Brandy. She’s very patience and I really appreciate that since I’m moving in a week. Give her a big raise!
Brenda was the staff member that assisted me while getting my storage unit. She was friendly and helpful The staff is very nice. The prices are some of the best in town, and the security is good for the area. Check 'em out
Stacy was very helpful and amazing! Great service!!
Every visit at this property is great due to Ms.Stacy.Great person great service.Love this lady.I would always come back.
Arianna we had a great
The service was excellent. The storage facility is clean and well taken care of. Ariannia took great care of me while there. Super nice and very friendly. Gave me all the correct info needed. Thanks a lot.
I put my king sized bed and other furniture THERE WAS RAT POOP on my matress😭
MsStacy was wonderful.Quick service.Great person.
Ms. Stacy was AWESOME!!!
Stacy was helpful and friendly! Easy process!
Tammy was of great help with transferring our units! Prices were low! Can't wait to ise the extra space! Thanks Tammy!
I recommend this public storage when i first came to the place Stacy helped me very well she has great customer service answered all my questions very well i recommend to come visit her she will helped you with any questions on this location...
Stacy and her and team are great.Love this place
Nice lady in the office.Ms.Stacy very quick easy move in.Thank you Ms,Stacy
Stacy treated like a King in Texas.Thanks Stacy.
Stacy was very kind quick move in.Great customer service.
Tammy was so helpful she had awesome customer service very patient and friendly.
Tammy,really nice pwrson
Ms stacy was the best....she explained everything thoroughly and was very nice . i was in and out in a flash . If you need a storage please go see Ms Stacy.
How much is rent?
What are the storage unit sizes and accompanying prices?
Stacy, was very polite and helpful, while I was getting my storage, she explained everything perfectly, what I will be charged for, and my monthly bill, very good customer service.
Every visit at this property is great.Thank you so much Stacy.She's great.Love her
Tammy really helped us out, we were having a rough day and had reserved a storage space that was too small. Tammy went out of her way to not only make sure we got the right size, but helped us get the best price as well for our needs. Thank you Tammy!
Tammy at public storage is an awesome person. Answered all questions and was a hero for us she went over and beyond to help us get our stuff straight. Thank u tammy
Tammy the best
Stacy Excellent Service And Very Kind💖
Tammy was a great help and she answer all my questions....great employee.
Ms.tammy is the best she gave me great service and every thing i need so thanks for the space
Thank you for fixing the problem I had! This is an awesome place to rent from!
Stacy was very helpful and funny help me with my storage need , thank you Stacy !
Stacy gives great service great location
Stacy was absolutely AMAZING! She walked me through the entire process and recommend some product for me to use to help with humidity since I won’t be visiting the unit as frequently. Thank you for all your help Stacy! I will gladly recommend this storage facility and send people your way!
Arianna was great! She was very friendly and was able to answer all of my questions. Reasonable prices and clean facility
Friendly place.. Tammy was very helpful and nice, will recommend this place to family and friend's..
Stacy helped us unload all of our stuff into our storage unit and honestly made my entire day. There’s such good staff here. Definitely recommend.
Great location great price, Tammy very friendly and helpful.....thanks
Arianna was great! Amazing customer service and she was very helpful and informative of moving out terms, insurance for the unit and all thing that come with renting a storage unit. Very impressed.
Tommy at public storage gave awesome customer service. Very nice lady . Answered all my question I recommend this place and talk to Tammy she's great service
Tammy was awesome! She has great customer service skills and was very friendly to us since day one till it was time to close our account. Thanks Tammy ! God bless you
Stacy made me a very satisfied customer. Thank you
Good service. Especially ariana she is really friendly.
I rented storage way back when they first opened. Staff was courteous and accommodating back then, and I'm glad to hear things are still professional.
Open when I needed it. Tammy was knowledgeable, helpful, and efficient without being pushy. I appreciated that a lot!
Tammy was very helpful and courteous. She helped me find the storage that best suited my needs. Very knowledgeable friendly.
Stacy made my experience pleasant.Service with a smile,she was nice every question was answered.Very pleased I recommend Vilbig and Stacy!Yes
Stacy is just perfect Everytime I pay my bill at this location she takes really good care.Great customer service.
Brenda Stacy She was lovely
Stacy help me a lot. Good customer service. I appreciate what Stacy has done for me.
My wife booked a unit and while she was still there at the location, 3 minutes after paying she called me and I let her know that she was at the wrong location. They refused a refund. Not only will I never use public storage again, I will make it my life’s mission that anyone I come across doesn’t go near them. She had that unit for all of a couple minutes. You all are crooks!!!!!
Stacy madevmy day.Shevis thevbest
I highly recommend this public storage location. Ms.Tammy is very helpful she is am outstanding worker. She answered all my questions and made sure that I fully understood all of the information that I was being presented with. I really appreciate her services public storage give her a raise.
Stacy is Real nice and helpful. Made our reservation easy and gave us all the info needed. Extremely helpful
Dallas Vilbig! I am a longtine customer if public storage off and on for 25 plus years. I have never expercienced such pleasant customer service. Tammy always display out if the box outstanding service. She is customer service oriented. Tammy is knowledgeable of her job. Detailed when responding to customer questions. Even tone when talking to people. Tammy goes far and beyond her duties and responsibilities on managing the property at Public Storage Vilbig. Great job Tammy. Keep up the good work!
To ms.Tammi. you are the Best Employee of Public Storage .you have help me in so many ways that i am really grateful to know a asum woman with a big heart and a hard worker who over does it.never complains just smiles and says . is that all you need any thing else can i do ..i say ypu dod enough God Bless You
My Experience with this organization has been perfect. Tammy the manager is knowledgeable, helpful and a joy to work with! I highly recommend this place to anyone with storage needs.
Nice service and the manager there Tammy is really nice ,explains every question we have i really recommend this place
Me nd Husband love this place nd I would really recommended this place whoever might need to store their stuff nd the manager There Tammy is really professional nd very kind nd cares for your needs, I give this place nd Her!!!! 5 🌟🌟🌟🌟🌟😊😊😊😊😊
Great experience. Answered all of my many questions. Made it as quick and easy as possible.
Moving is stressful no doubt, but with amazing customer service from Miss Sonya, it just seems so much easier! I was greeted with a smile and friendly service. I recommend Public Storage on Vilbig for all your moving or storage needs!
Stacy had great customer service skills . she is very nice and explain everything in detail for what i needed . great job stacy. Im another satisfied customer.
Miss Tammy the mánager . Has help me at every way to satisface my need she is amaizing.....thank you to have her by employer.
I would recommend this storage facility because of Tammy, she is a people person and those are hard to find. Thanks Tammy❤💋
Ms Tammy was very helpful with my move in #1 in town
Stacy gave me really good customer service. Very satisfied thank you!
Great staff Tammy was very helpful
This location is very nice and clean and good space and environment
Mr Tammy was so awesome she was very sweet and helpful So awesome ♥️♥️
I went to public storage and Tammy waited on me and the service was excellent.
Great staff! Quick leasing and fair price. This is the second time I have used this facility. Never disappointed and Stacy the employee who helped me was very professional and got exactly what I needed.
Excellent service and great prices. I would recommend to everyone. Tammy is Awesome
I came to public storage on Vilbig rdand Tammy showed me the Units and accommodated my needs . Tammy and Stacy were both so friendly and helpful and got me thru the rental process without any problems to me .
I sincerely hope PS is paying Tammy what she is worth. Every time I talk with her she has gone above and beyond to help me. In person, she has always greeted me with a smile and on the phone she radiates a pleasant personality. She is truly a diamond in the rough. Take care of her PS, the world needs more people like Tammy.
Great experience Mrs. Tammy was great and very helpful.. Great atmosphere great company I would recommend everyone to come here to see her.. thanks Mrs Tammy !!!!
Great costumer service. Manager Tammy explained everything well .
Very nice staff member
I have had such a good experience with the entire staff.. especially Tammy and Zelena!! I've had a unit there for almost a year and would recommend this location to anyone looking to store in the Oak Cliff area👍👍👍👍👍👍👍👍👍👍👍
Zelena and Tommy went all out they were sweet and kind and helped me with my storage needs.
Zelena and Tammy were awsome. We recommend this facility.
Zelena was so helpful and awesome! Best customer service ever! In and out in 7 minutes for new storage unit!
Tammy is a keeper for this location. She does a great job and provided me with excellent service.
Zelena was very professional and explain everything very clear, I would recommend my friends and family to rent here. Great customer services. Very friendly
Tammy property manager was very helpful
Very knowledgeable csr...went out of her way to help us...
Great service from Tammy
Thank. You Tammy ur ao so awesome she took car of me an showed me everything I need to know an explained to me everything she's AWESOME !! I recommend to come an ask for TAMMY ....😉😉😉😉😉
I stopped by to see what the cost was for a storage unit and the property manager Tammy was very nice and very helpful. I explained that i wouldn't need the storage unit for a few more months. She went over and beyond to show me the units and answer all my questions. I will definitely be back to rent a storage unit in May, no doubt about it. Excellent service and clean property.
Tammy was AWESOME in helping us find the right unit and it was easy! Thank you miss Tammy!
The thing about PS is that they charge what they tell you from the start. But then charge a different price a payments in. The employees are actually all nice and helpful also very honest about their work. Always loved the employees there.
Tammy at the Vilbig public storage was so helpful in my experience renting a unit I high recommend Tammy and public storage
good cx service !! by mrs tammy ✨✨
I want to say thank you for having Tammy at this location on Vilbig rd. In Dallas Texas. She is such a great employee and is very friendly. She makes you feel so much like you are family. It’s hard to find people and employees that make you want to keep coming back to a business and she is a employee that will do that for you. I have to say if I ever have to place any of my belongings in storage again I will be back to see Tammy at this location no doubt! Awesome service!!
Tammyjelpedmetodau eSos helpcul Ndvery prfessioLanx kind
I want to thank you for bringing Tammy to this location. She is so friendly. She greeted me with a smile and she reminded of Sonja who I first dealt with when I came to this location. Unfortunately the girl that was here before Tammy, pushed me to try to Pay over the internate. I do pray that you keep Tammy here since Sonja left I dreaded coming here but now with Tammy I look forward to coming to pay. Thank you she is a blessing.
I was treated very good, and helped with all my questions. Very clean facility
Tammy she a very great person helping my best friend. Belinda hope to see more people like her
I was helped by Zelena she was very helpful showed me 2 spaces to make sure I got the right space for me. I would definitely rent here again
Zelena was very helpful!
I️ found Tammy to be very professional and knowledgable. Her help was greatly appreciated. She put me at ease throughout the process. I️ recommend her and Pure Storage.
I was having a long and stressful week do to me needing to move and I had driven by this location one day and decided why not give it a shot? When I walked in I was instantly greeted with a warm smile by the property Manager there, Zelena. This young lady showed me excellent customer service and great act of professionalism. Thank you, Zelena for all your great help! I will definitely recommend my friends and family to this location.
I called this location and was helped by Jasmine. She was very profesional and helpful!
Great personality and a wonderful worker
Zelena ,Cecilia..at public storage gave very good customer service was very knowledgeable,very patient & was very courteous...thank them for a great experience. ..!!!
Cece rocks. Very thorough and simple registration. Thanks much
Excellent service. Clean facility.
Lasonya excellent service and extremely helpful.
Havr been here for over 2 years. . . Awesome service. LaSonya is a great and sweet person. Thank you!
Sonya was so helpful! I would recommend storing you belongings here. Easy access, good rates helpful staff. Ask for Sonya, she will help you out.
Stacy was a great help today and we appreciate her so much! This storage facility is in great shape and her service was very friendly.
Stacey demonstrated exceptionally customer service
Sonya and her team were very professional and made the entire experience a breeze. I would highly recommend based on the customer service alone.
Convenient and good service.
LaSonya took care of me from day one. Easy experience and highly recommend this location. More than a fair price and very safe.
Lasonya is was great with us thank you
I am a first time storage renter and I didn't know where to go to get the best service for my money but God! I read a review and I went by faith to check this place out and when I tell you I'm so grateful for the help and service I received from Mrs. LaSonya😍!!!!! I'm so happy and blessed that I found a clean, well maintained and safe place for my items and ecstatic for the professionalism and friendship of LaSonya!!!!! 🙏🏾
LaSonya is good and have a great custumer service
This is the best storage in Dallas, y'all. Accessible location and exceptional service. LaSonya is a friend to every client and a super sweetheart!
LaSonya was an exceptional person to encounter. Her personality and spirit was a complete joy. More people would benefit from having such a pleasing persona. Thanks Ms. Sonya for your help. Be Blessed. If a raise is in the works... P.S. She deserves it.
Lasonya and Jasmine were awesome. Very helpful.
Lasonya is very helpful.
Stacy was very nice and helpful I will give her a ten
Lasonya was awesome
Great , fast & great service . Thank you Stacy .
They raise your rent every so many months I went from 289 to now 425 a month . And say its in contract.
LaSonya did a great job helping me with my storage needs!
LaSonya was awesome!
Sonya was the best!!
LaSonya was so helpful in all aspects of her service.
It is ridiculously overpriced and they do not offer 24 hour access, period. Not even if you are willing to pay extra.
Outstandig service by Dominique
Great service with LaSonya.
Great customer service will definitely recommend.... Lasonya was great with getting me rolling into my storage unit with no problems ..
LaSonya was a great property manager. Very professional and took great care of my possession!
LaSonya was very informative and kind....Thank you
Great service at public at storage.Stacy was great
Great customer service.Stacy wonderful
Great service Lasonya great person
LaSonya answered all of my questions, she was very helpful and hospitable.
LaSonya had great experience! Thank y'all!
LaSonya, the property manager is such a sweetheart! Fast & efficient!
Stacy is really knowledge and very friendly with me! Made the transition really flawless and is very helpful with any questions.
Stacy was so AMAZING. Thank you so much for all you have done and your friendly person personality
La sanya was very helpful. Great customer service .im so glad i came to this location.i really apreciate it thank you so much
They are always nice and friendly!!
Lasonya. The service was great.
Lasonya was great.. Very friendly and courteous..
Lasonya did a great job wonderful person
My very first experience with renting a storage in general and specifically with Public Storage here is horrible. I only need to use storage for a month, and cancel early before the end of the month. After reassuring me "you're good to go", I keep getting charge $75 for another month plus late fee without using their service. Tried to contact them many times to solve it, but at the end i have to give up and pay the money. It's not worth the hassle. I do wish their staff had better understanding and explanation for their first time customer, didn't make assumption that we know everything. If they're able do so, their repeating customer number would be improved dramatically.
Eurydice Very professional always have time and patience very courteous don't want to sound too overboard but I think she go beyond and above and beyond and she always remind me of my next payment
Eurydice at 1605 Vilbig location in Dallas was extremely knowledgeable and helpful with my immediate situation. There was a discrepancy that arose with another customers account with the exact same name as mine, whom owed close to 300.00 dollars. After careful examination, she quickly realized the error, rectified the matter, apologized, and proceeded to close the sale. I would recommend this company for your storage needs.
Stacy was wonderful! Very helpful and professional and the promotion was great.
Eurydice I made reservation and received a call to confirm and the young lady was very helpful with the questions, I ask. Also, she help me with my storage needs.
Did not give me the code to the door inside the gate because I refuse to buy one of their locks for four times the price
Beth was absolutely amazing! Highly recommend!
Beth and Naomi were very nice. Very helpful. I lost my gatecode and they got it for me really quickly
Frances was exceptional she made my move in very delightful
I had my boyfriend call ahead of time to reserve the space and when I arrived, nothing was different than what he was told or quoted on the phone. Naomi was very clear and informative regarding all policies. This was such a last minute decision so we are excited it was easy.
Ms. NAOMI WAS NICE SWEET CHARMING WOMAN HER COMMUNICATION WAS EXCELLENT I APPRECIATE HER ALOT THANKS MS. NAOMI GOOD JOB!!!!
Naomi was very friendly and knowledgeable. Experience was definitely smooth just as my online experience was. Will highly recommend the Vilbig location!
When renting a unit I made a reservation at the Westmoreland location,when I got there unit was still occupied so the only location that had any units available was on vilbig I didn't receive special for smallest unit had to pay $80/month the facility did work with me for late payments overall unhappy with amount I had to pay Beth was a great help with move out
Naomi was very helpful and answered all my questions and got me out the door promptly.
Naomi was very knowledgeable and she turned the grey sky's into blue. I was very stressed in moving and she helped eliminate that and I can go home now feeling good! Thank you Naomi
Beth great person handle my account with care
Beth,, great service very nice people
Very clean for an older facility that is centrally located on the western side of downtown Dallas. Knowledgable staff to help with all of your storage needs . Recommended!
Naomi is very professional. The facility is clean. So far so good.
Naomi, thanks for helping me in my time of need and the info.
Great customer service. Naomi was a big help.
Beth was very helpful and kind. She gave me the best deal.
I was really impressed with the customer service I received when I called needing storage and Naomi was so polite.she answered all my questions and when I'm ready to rent I will definitely store here
Naomi was very helpful and prompt.
Great service and very simple loved the service.
Naomi provided.excellent customer service. The property so very clean and she answered ask of my questions. I was only looking to see what the prices were but when I'm ready to store I'll definitely come back here!
Beth is awesome!!
Naomi, was very professional. The moving was quick and easy!
Naomi was a great customer service representive here. I strongly encourge anyone to go here when in need of public storage needs.
Awesome experience with Beth. She was kind.
Beth was awesome! So helpful and knowledgeable.
Steve and Naomi gave us great and excellent customer service. I will continue to use public stage because of such service
Very sweet Zelena. She is the best gal!
Zelena was my representative today she was very helpful and thorough and had great customer service.
Zelena gave great customer service. I will be referring my family and friends. She made my day and i rate a 5
Zelena went above and beyond, super professional, very helpful, very happy I came here!
Zelena, was so helpful. Fantastic service! !
Zelena was the best very nice best customer service was the best loved the service. Thank you
Zelena me ayudo en todo muy simpatica y amable. Spanish speaking very nice lady. Lo recomiendo.
Zelena was sweet and kindly took my payment
Zelena was a wonderful help.
Zelena she was awesome and very helpful
Zelena was very kind and helpful
Zelena did a fantastic job. Great service
Zelena made my move in very easy
Zelina (manager) was great! I wanted something close to the access door and she showed me several options. The one I wanted had not yet been swept clean but instead of telling me it wasn't available, she said to give her a few minutes and she would sweep it out, which she did! A lot of employees would have just said to choose one of the already cleaned units but Zelina went above and beyond to make sure i got what I wanted. The price is reasonable, the location is great for me and Zelina was great!
Zelena help me she was very nice
Zelena was very helpful and made our move in very easy I would rent there again in a future
Zelena...was very helpful & made process easy
Zelena was great and incredible and helpful and fun!
The customer service was exceptional. The manager and assistant was very professional and informative.
Zelena was very nice and professional. I would rent from her anytime. Customer service is the best!
Nemi was awesome!! Thank u!!!
ZELENA was very Professional and courtesy made me feel welcomed and assured me my belongings was safe.
This is my second time renting from this location, and I have to say. The people are great and the management are professional. Great place!
Zelena stayed after hours and was so kind to help me lease a unit. I am a Customer Service Specialist and I know good service. She was a life saver!
Thank you Nemi for all your help! Property looks great & service is wonderful here.
Zelena me ayudo con mi mudanza
Great location and clean property. Friendly staff. Always there to help you. Nemi was so friendly! Thank you for all your help!
Zelena she help me with everything I needed to know
The customer service was awesome... Zelena was very helpful and courteous... We just came in from a long trip and was tired, but she made things a lot easier with her warm customer service.
Zeluna was great help thank u for having at this location
Juan was great help! And the environment is very clean and safe!! I would totally recommend and come back for any future service!!
Fantastic service and Nemi makes things especially clear. She knows all the details and is very customer service oriented. She's a joy to work with and inspires a lot of confidence in the place. The facility is clean and secure. It was actually surprising to find such great management for a storage facility. Really really pleased and feel great about having my things there. A++
Very professional, polite, knowledgable, prompt, courteous. I highly recommend this location and staff. In and out with my unit in 30 min and that included a unit visit n tour. FIVE STAR SERVICE ALL THE WAY!!! *****+
The best yet lashonda and nemi come in Holla at them very nice ladys
Nemi. Was very respectful and very neat organize
Tonya was awesome! Very informative and helpful! She also presented a warm smile; very important when dealing with the public.
thanks to Juan, I feel like I made the right choice to lease at public storage. customer service is everything, for me.
Nemi - mi nombre es andrea estoy contenta X el servicio muy bien k me dieron grasias
Nemi was awesome! Thank you for everything!
Nemi. Was great. So kind and helpful. Great personality as well. Property looks good. Thank you
Laura was great ;)
I love Laura and Nemi. The nicest people ever :-)
Laura is awesome and a hard worker
Great service and great tour!! Very happy
Nemi did an awesome job! Great location. Thanks for all your help!!!
Laura took great care of us! Keep it up.
Excellent customer service. I like the service that Laura has provided me. I would recommend this place to anyone
Gracias por tu ayuda Nemi. Excelente servicio!!!
Nemi has amazing customer service. I really needed a storage asap and she greeted me with so much respect. She went over the lease with and was very clear. This property is well maintained. The staff is super friendly. Thanks again for all your help.
Thank you Nemi!!! The service was excellent! In and out super fast! Great property as well! Was truly a pleasant Experience !!
My experience was excellent and Laura was amazing help. She went above and beyond to meet my needs. Overall a Great Experience. ;)
NEMI ME AYUDO MUCHO! Su espanol es exelente!!!! Este lugar siempre esta limpio. Las managers son muy amables. Me esplicaron todo muy bien!!! Gracias!!!! Roberto Avila.
Nemi me ayudo mucho cuando mas lo necesitaba. su servio es excelente!! gracias por tu tiempo.
juan Rodriguez and nemi were very efficient and friendly even when they were busy!
Nemi has awesome customer service skills. She is the best. Thank you so.much,!!!
I really appreciate the service that laura provided me and also helped me with my unit thank you
Went in the other day to get information about renting a storage and Im happy with the service Laura provided me she helped me get a storage for my items and also helped me save money. I would definitely recommend this place to anyone and also the service too. Thank you Laura
The managers at this location were very courteous and knowledgeable. They had boxes and tape and mattresses covers so I can properly store my belongings without fear of damage to it. They answered all of my questions. They have cameras on site and I feel my items will be very secure here. Then you Naomi for everything.
Naomi she Was A Great Person To Talk With Very Helpful
I love storing here and especially with Laura. she has the best personality and always freindly. I would recommend her abd this place to anyone.
Nemi was a very very helpful and very professional at her job thank you so very much .
Rent here and you will get great, friendly & helpful customer service from Laura. She was awesome to rent from and would surely rent with her again. Thank you Laura...... Y. flores
Nemi has the best customer service. she's so sweet! always ready to help! definietly recommend. this place to anyone.
Nemi and Laura always provide great customer service! Very happy with their service. Definitely recommend them to anyone.
Nemi and Laura were great!! Great service and friendly staff! Rented before and always a pleasure!
Nemi and laura provided excellent service. They were very helpful and very nice! I will recommend this place to friends and family :)
Thanks to Paul, he was wonderful. I get off from work 30 minutes before closing and just made it in. He helped me, and even after closing hours he was still with a great attitude knowing he should have been gone by now. Customer service was excellent.
Service as expected, thanks Paul!
Great help from Naomi. She works at the Westmoreland store but helped me on the phone with my bill at Vilbig
The representatives at this property are wonderful I told them I would give them a review but slipped my mind. I received a call from a lovely young lady named Kathy and I promised her that I would rate my experience. They only allow 5stars but if . I could I would give a 10. Thanks so much.
Staff was very friendly
Paul and Naomi provided excellent customer service. Great duo! Public storage is lucky to have them both
Renting a unit from this facility was the easiest ever and Juan was super courteous and friendly. I made my reservations online and checked-in online as well which made the in-person transaction very fast. I was there no more than 10 minutes by the time I drove away. Secure property with cameras everywhere.
Great service I hate to go but had a great stay
Thanks for the storage
Paul is awesome and very helpful
Paul is awesome and helped me with everything I needed :)
Paul was very prompt, personable and showed such great customer service!! I wish all businesses could be like Public Storage and their staff! Plus, being able to hold a unit and the $1.00 deal is a bonus!!! Ten star rating!
Paul was amazing! We really needed a space quickly to clean out a room due to holiday family gathering. He was so friendly and polite and made sure we got in quickly and understood all the simple policies. We would recommend this storage facility beyond any others! Thank you Paul!
Naomi and paul thanks
Naomi and Paul gave excellent customer service . Always been treated excellent
Let me text y'all something about the young man y'all have working here at the vilbig location he is one of the friendliest people I have ever met he help me out a lot he helped me get my unit as easy as possible I was having a bad day but Paul help me turn things a round even when I didn't want to laugh he made me laugh and made my day 100% better we moved out today but when the time comes and I need a unit I will come right back here thank you public storage
Was here a few days ago and I rented two units Paul was helpful at helping me get the units I needed I would recommend anyone to come here
Paul was great at customer service
Very friendly and knowledgable. Christina did a great job. Clean facility.