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Address

4721 Ross Ave
Dallas, TX 75204

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-763-5460

972-763-5460

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-763-5460

972-763-5460

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 54/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 62/mo $83
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    10'x7'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Medium 10'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 111/mo $148
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 128/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 128/mo $171
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 176/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 176/mo $235
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 189/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 189/mo $252
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 201/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 201/mo $268
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 247/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 247/mo $329
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 332/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 332/mo $443
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 359/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • 24 Hour access
    $ 359/mo $478
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Dallas Storage Units Near Highway 75 and I-345

East Dallas storage units are conveniently located near Highway 75 and I-345, with outdoor storage units, indoor storage units, climate controlled storage, and storage options for vehicles, boats and RVs.
Perfect for residents throughout Old East Dallas, including Knox-Henderson, Uptown and Lower Greenville, this facility can tackle any self storage need.
A 5x5 storage unit is great to hold boxes, tools, small furniture items and electronics, and golf clubs, bicycles, crates and sports equipment for trips out to Garrett Park off of Munger Boulevard.
For outdoor adventurers who need to escape city life, we have 5x10 storage units that can fit outdoor gear and camping gear so you can get out of town without the extra clutter at home. If your travels include a boat, RV, or classic car, we also have covered parking available.
City life has its perks, but space is usually not one of them. If you love living near downtown Dallas but struggle to find room for everything you need, our 10x10 storage units can help take extra furniture, holiday decorations, and appliances off your hands.
For the largest hauls, we also have 10x20 storage units to store everything from couches and appliances to mattresses, bed frames, dining room tables, desks and chairs.
With this location, you can enjoy storing your stuff and still exploring the city, with easy access to the Dallas Aquarium, Perot Museum of Nature and Science, and the Dallas Farmers Market.
Use our eRental program to book a contactless move-in to an climate controlled storage unit or an outdoor storage unit with drive-up access today!
At this Dallas Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 409)

    October 1, 2023
    Google Public Storage Lorenaa Ovalle
    No one ever answers the phone , rat poop everywhere inside unit and out . No one’s in the office during open hours and the door is locked . Also the elevator doesn’t work to go to third floor .
    September 23, 2023
    Google Public Storage Delia Hernandez
    Tanner was very helpful great customer service
    September 17, 2023
    Google Public Storage money gang
    Tanner was about to close and stayed open for me… great guy I have been using public storage for years now and never have I met such a helpful guy… 12 thumbs up to this guy you were truly awesome
    September 7, 2023
    Google Public Storage Dana Saul
    ABSOLUTELY NO ONE SHOULD USE THIS STORAGE UNIT. Unless of course you want to throw away everything in your unit because the storage unit sprayed your belongings with rat poison without asking. Rats chewed up all of my belongings worth over $5000. The storage unit employee hasn’t been in the office during business hours for the past 5 times I’ve gone. I haven’t seen a dime from insurance or any forgiveness from the storage unit.
    August 31, 2023
    Google Public Storage nell watts
    Convenient and management works good with our neighborhood.
    August 13, 2023
    Google Public Storage Diane Fenci
    Great and clean location. Tanner was very helpful in getting our space set up! Thank you Tanner!!
    August 7, 2023
    Google Public Storage Trixie Drew
    Tanner really helped me out when I needed it most he is very professional and I would definitely recommend this location to anyone
    July 28, 2023
    Google Public Storage Barbara Lee
    Oh, I just came in to get a larger storage, and there was a young man named Tanner, who was so helpful, patient, kind and very knowledgeable. He’s the kind of person that I would want to help me all the time. He stood out above all the other employees that I’ve dealt with since I have been renting from public storage. Thank you all so much for having the best help! Great job, Tanner! I appreciate you! Well done!
    July 22, 2023
    Google Public Storage Chavid Winberg
    July 15, 2023
    Google Public Storage Jayson Harden
    July 8, 2023
    Google Public Storage Joy Osinloye
    This is the worst storage facility I’ve ever experienced. Had to pay movers twice because someone else’s lock was on my unit and I wasn’t able to access my unit. Every time I try to access my unit, the elevator is either broken, the front door is locked (during business hours) or the associate is no where to be found. For their prices, save yourself the stress and go elsewhere.
    July 5, 2023
    Google Public Storage Rebekah Furstenfeld
    Horrible experience here. I had to come across a HUGE RAT INFESTATION after at least two months of it being an issue for this location. When I filed a claim with the insurance it covers whopping $250 at best. Still has not been paid after missing a full day of work + $900 in moving fees on a whim to not be in a rat infested unit + still charging me for July after moving 5 days into the month without proration. This place is very poorly ran and I highly suggest to trust another company with your belongings to be protected. I’ve lost so many things due to rat destruction.
    July 2, 2023
    Google Public Storage Jay Walker
    Tanner is awesome!!! He is so welcoming, informative, down to earth and approachable. I really appreciate him taking the time to explain the process to us, along with answering all of our questions.
    June 20, 2023
    Google Public Storage Alex Aland
    Stephen was very efficient in helping me get 2 additional units Friendly and professional Ask for him A
    June 20, 2023
    Google Public Storage Twila Owen
    My space hadn't been broken into yet. That's good, I guess. About the best thing I can say about it. Rent is 3 times what it was at the beginning. The light has been burned out in my space since I began renting.
    June 7, 2023
    Google Public Storage Brenda Lopez
    Just rented a the Ross location Stephen the manager was very helpful
    June 6, 2023
    Google Public Storage Virgil Barrera
    When in to public storage at Ross to pay bill the manager Stephen is always a great help and property is always clean
    June 5, 2023
    Google Public Storage J Will
    Good management! They were quick easy and got me exactly what I needed. Average price. I’ll come back for sure. Thanks Stephen and Tanner for being the best!!!
    May 4, 2023
    Google Public Storage Kimberly Frailie
    Came in this afternoon to transfer from an existing unit to a larger space and was helped by Tanner. Tanner provided excellent customer service and was very thorough in showing me another unit and going over pricing. He was very knowledgeable about the property and reassuring that the homeless situation and pest control issues were being addressed. One suggestion would be to address the stale smells in the hallways. Other than that would definitely recommend asking for Tanner if needing help or guidance when choosing a storage unit!
    May 2, 2023
    Google Public Storage Jax Zon
    I hate Public Storage! There billing system only charges on the 1st! Can you say "STUPIIIDDD???" SMH. You can ONLY use their carts during office hours!?!?!? REALLY??? And IF YOU CAN FIND ANY, BECAUSE THEY ONLY HAVE TWO!!! AND don't be bamboozled about their $1 storage for the first month FEE. You also have to pay an admin fee and lock fee and probably the pro-rated monthly fee! Oh! And give a 48 hr notice to vacate! I. GOT. OUT!!! SMH. YES! I miss you, EXTRA SPACE STORAGE💗.
    April 14, 2023
    Google Public Storage Riley Jacobs
    Tanner was super helpful and showed me where everything was and recommended a perfectly sized unit. Many thanks!
    March 8, 2023
    Google Public Storage Jill J
    Do not rent here! This place is horribly disgusting! They do not keep the homeless out and the stench of human waste is sickening. There is also a huge rodent problem which contributes to the smell and destruction of your property. I have also found cockroaches in my unit. There are frequent break-ins. Mine has been broken into, and I have seen other units with broken doors and the Public temporary locks on them. Apparently their cameras do not work. Also I have been stuck on the third floor, enduring the sickening smell, when the elevator stopped working and the stairwell was filled with human waste. Stay away from this place, or you will deeply regret renting here. It is a waste of money!
    March 4, 2023
    Google Public Storage Kelli Casad
    This facility has rats and homeless people are constantly blocking the doors. Renters beware!
    February 27, 2023
    Google Public Storage Kevin Nguyen
    I am writing to express my disappointment and concern regarding my recent experience with your storage rental service. Upon my arrival at the rental unit, I discovered a dead mouse inside. This was not only unpleasant, but it also raises significant health and safety concerns. There was no employee around for me to inform about this issue, so I was forced to go home. I was trying to get a refund but when I called corporate days later due to the recent Texas ice storm, they said that to get a refund I would have to cancel within 24 hrs of the start of the rental, but I told her that there was no employee there at the time and insisted that I should have called corporate at the time. As a paying customer, I expect a clean, safe, and hygienic environment for my stored belongings. The fact that a dead mouse was found inside the unit suggests that your company's maintenance and pest control practices are inadequate. Unfortunately, this experience has left a negative impression on me, and I cannot recommend your storage rental service to others. I believe that other potential customers deserve to know about the issues I have experienced to make informed decisions when choosing a storage provider.
    February 8, 2023
    Google Public Storage Eden Gomez
    Building has rats. Do not put store your items here. Also, the service is non-existent. There is only one employee at all times and if they have to leave the office, they can be gone for an hour and there is no else to help you. They do not answer the phone or their support messaging system. I was charged an additional $150 for a month after I moved out because I could not get a hold of anyone to cancel my unit.
    January 20, 2023
    Google Public Storage Mattie Davis
    Just rented a unit in Mr Stephen was very helpful thank you....
    January 20, 2023
    Google Public Storage Chase Jones
    My company rented 4 units us having 4 units and the help we need on site a daily the management especially manger Stephen was there for need Thanks public storage!!!!
    December 30, 2022
    Google Public Storage Sheree Taylor
    The man who helped me today made renting the storage a breeze! In and out in 10min if that! Fast and friendly!
    December 21, 2022
    Google Public Storage Jarrey Foster
    Great Manager, I got a unit this morning and I was Stephen was a great help and communicated well through all the guidelines.
    December 17, 2022
    Google Public Storage Angel Ramirez
    just rented a unit with the manger Stephen great help recommended highly
    October 29, 2022
    Google Public Storage Derrick Worthy
    I would like to thank Stephen for giving excellent customer service. Got me in and out quickly. Keep up the good work
    October 22, 2022
    Google Public Storage Favre Sanchez
    Just rented at Ross Avenue great storage units. Recommend 100%
    October 21, 2022
    Google Public Storage Marcia Easterling
    October 17, 2022
    Google Public Storage Trevor Ben
    Just rented a unit @ the Ross location. The manager on site Stephen was very helpful and informative!
    September 23, 2022
    Google Public Storage Lisa Galvan
    The manager Stephen is always great and helpful
    September 23, 2022
    Google Public Storage Eddie
    Just rented a unit a Ross location the manager Stephen was very informative, recommend highly
    September 1, 2022
    Google Public Storage Jy Green
    Great Manage team Here all year long
    August 19, 2022
    Google Public Storage Aspen Lee
    I’ve had a great experience at this public storage, Stephen was extremely helpful when I was having trouble with my unit! Definitely recommend!!
    August 5, 2022
    Google Public Storage Laura Hindle
    This location is clean and Marco was very helpful for our storage needs.
    August 5, 2022
    Google Public Storage Brynne Hindle
    I’ve stored here twice now and each experience has been great. It’s a clean facility, very secure, and there are plenty of options. The workers are very helpful too. I worked with Marco today and he was very helpful and informative!
    July 16, 2022
    Google Public Storage Edwina Sandifer
    The manager Stephen is always egar to help with any questions are problems I have great manager
    July 3, 2022
    Google Public Storage natasha bradley
    Stephen, the store manager, was awesome!!!! Very informative, very helpful and attentive! Great professionalism!
    June 17, 2022
    Google Public Storage Emily Stamp
    June 12, 2022
    Google Public Storage Landon Barron
    Stephan is the man! Talk about great service and definitely on time. I was looking for a storage property in my area for a min and came across this location while at the Popeyes across the street. I'm glad I choose this location. Great hours and cool staff! Call Stephan today!
    June 4, 2022
    Google Public Storage TwoTallGuyS ChasinPaper
    Rented a unit form Ross the manager Stephen was great
    June 1, 2022
    Google Public Storage August Whitaker
    May 27, 2022
    Google Public Storage Ashley Vasquez
    Stephen is amazing! He is wonderful. Since day 1 he has been nothing but helpful and professional!
    May 6, 2022
    Google Public Storage Jose Trevino
    Rented a space at Ross Ave the manager Stephen was wonderful and great customer service.
    May 2, 2022
    Google Public Storage Johnny sauce
    Rented a space at Ross the manager Stephen provided great customer service
    April 16, 2022
    Google Public Storage Ma Theresa Platon
    April 11, 2022
    Google Public Storage Liz Daniels
    Stephen was very helpful even though he didn't have the unit I needed he was still a great help...
    April 11, 2022
    Google Public Storage Mr. Jackson
    After looking around for a good safe and affordable storage I came here to check out the location and not only was the location very well maintained and looked safe but the customer service from the manager Stephan was the icing on the cake. Such a professional experience and very knowledgeable. I wish I had more things to store lol. I would definitely recommend this location to my family and friends…
    April 8, 2022
    Google Public Storage Lacillia Ellis
    This is my second time using Public Storage but my first at this location. I recently sent my son to grab some things & he forgot to lock my unit back. Mr. Marco noticed it & gave me a call while I was at work stating that he would lock it for me using their key so my things wouldn’t be stolen. I’m so glad he noticed. He went above & beyond. I will forever be grateful ♥️♥️♥️
    March 28, 2022
    Google Public Storage Corey Taylor
    Stephen was great helping me threw delinquent process very professional and polite
    March 16, 2022
    Google Public Storage Positivity Greatness
    Stephen was a great help
    March 14, 2022
    Google Public Storage Fitzgerald Daniels
    Stephen is always a great help , very professional
    March 1, 2022
    Google Public Storage Nicole White
    Public Storage is very clean. Hank was very polite and helpful!! Great service overall!
    February 7, 2022
    Google Public Storage George Jones
    Hank is awesome!!
    February 6, 2022
    Google Public Storage William Boozer
    Hank is awesome!!!
    February 2, 2022
    Google Public Storage Sabrina King
    I spoke to Stephan when I had a problem and he fixed it he is a blessing. Very professional and Super Nice . Please disregard my email . Hugs
    January 19, 2022
    Google Public Storage Donna Cotton
    Hank provided awesome customer service. Thanks Hank.
    January 14, 2022
    Google Public Storage Paul Johnson
    Habk was great!!!
    January 14, 2022
    Google Public Storage Ty'Kedra Brown
    Thank you so much Hank you're very helpful I appreciate the services that you provided you provided the full service to make sure I understood everything was great I really appreciate it thank you public storage
    January 7, 2022
    Google Public Storage Maci Willeby
    I rent a 5x5 space, going on about a year now. The staff is very friendly and carts are always available to help with big hauls! Thank you Hank and all the great employees. Very satisfied.
    December 30, 2021
    Google Public Storage Julie Braunstein
    Hank at Ross Ave location is the best!! Amazing guy and so helpful and knowledgeable!
    December 21, 2021
    Google Public Storage Jennica Pierce
    Would recommend this public storage solely based on Hank. Hank went out of his way to help us! Especially when he saw me (5 ft 3in) attempting to help my husband load a queen bed into the uhual. Super friendly and helpful! Made the whole process easier. Thanks, Hank!
    December 15, 2021
    Google Public Storage Mitchell Newton
    HANK WAS GREAT!
    December 14, 2021
    Google Public Storage S D
    Hank was awesome, very kind and professional. He took the time to listen intentionally to my needs. Thank you
    November 24, 2021
    Google Public Storage ツAshley
    Hank was great
    November 19, 2021
    Google Public Storage Jordan S
    Excellent and knowledgeable customer service. Location is very clean as well.
    November 6, 2021
    Google Public Storage Justin Toliver
    Stephen and Hank were great! 👍🏼 Helped at the end of the day fast and helpful service
    November 4, 2021
    Google Public Storage John Straughter
    Hank gave me great service! He deserves a bonus!
    November 2, 2021
    Google Public Storage J Smoove
    Hank did great job
    November 1, 2021
    Google Public Storage Chester Coleman
    This morning I needed help moving in my storage unit the manager Stephen was very helpful thanks again.
    October 24, 2021
    Google Public Storage Emily Robinson
    Hank made out experience quick and easy
    October 22, 2021
    Google Public Storage Darla Lyn
    I love this place!! The staff is so great!! Hank is always Fabulous so accommodating and always with a smile!! Very happy to store here!!
    October 21, 2021
    Google Public Storage Jenita Patel
    Hank was great to work with! We were in and out in 30 minutes to get our storage unit set up! Fast and easy and best of all - clean!!
    October 16, 2021
    Google Public Storage Delma Reyes
    Hank was very welcoming kind and informative. Thank you for all your help
    October 10, 2021
    Google Public Storage James Robinson
    Hank was great excellent service and very friendly
    October 9, 2021
    Google Public Storage Clarence Cupples
    October 5, 2021
    Google Public Storage Tyler Tarpley
    October 5, 2021
    Google Public Storage Heidi Haegele
    Diana provided excellent customer service when setting up my unit! She ensured it was clean and met my expectations and clearly walked me through the entire process of renting and using the unit. Thanks!!
    October 1, 2021
    Google Public Storage Joe Wortley
    Brenda was wonderful. She made the process so easy.
    September 13, 2021
    Google Public Storage Molly Ford
    September 12, 2021
    Google Public Storage Sexy Black
    Hank was great aka stella
    September 6, 2021
    Google Public Storage Elizabeth Villegas
    Hank was great!! Great service!!
    September 6, 2021
    Google Public Storage PROVE ME WRONG
    Hank was freaking awesome!
    August 30, 2021
    Google Public Storage Joshua Rosas
    HANK WAS GREAT!
    August 23, 2021
    Google Public Storage Laurie Cedillo
    Hank at the Public storage on Ross was extremely professional and helpful. He helped me straighten out my accounts . Very grateful. Thank you.
    August 20, 2021
    Google Public Storage linda owens
    I want to take some time out to personally thank Ms. Brenda at Public storage at 4721 Ross Ave, Dallas, TX. She was gracious to help me and she speaks so we'll, she helped me do much. All Public Storages should have people like Ms. Brenda as a property manager. Awesome lady. Ms. Linda
    August 16, 2021
    Google Public Storage RAYMOND HOUSER
    Hank was awesome gave great service!
    August 14, 2021
    Google Public Storage Katherine Paez
    Hank & brenda took really good care of me!
    August 14, 2021
    Google Public Storage Veronica Hernandez
    Very good service from hank helpful
    August 14, 2021
    Google Public Storage Sophie Watts
    Brenda and Hank were so helpful with everything!! I lost my key and they were so kind and got a locksmith there quickly. Couldn’t have asked for better service. Highly recommend.
    August 14, 2021
    Google Public Storage R.A. Prince
    the staff at Public Storage on Ross Ave are 2nd to none! in both customer service and genuine friendly conversation, Brenda and Hank made my visit today fell like catching up with a buddy you hadn't seen in a while! thanks yall!
    August 8, 2021
    Google Public Storage Eric Crain
    Hank was very helpful!
    July 31, 2021
    Google Public Storage Mason paschall
    Hank and Maddie were awesome! Great service, very friendly, and incredibly helpful!
    July 28, 2021
    Google Public Storage Mario Alberty
    Brenda helped me transfer units and she was absolutely amazing- as always!
    July 27, 2021
    Google Public Storage Shane Locke
    Very clean and very friendly staff and management.
    June 28, 2021
    Google Public Storage Monica Malone
    Brenda and Pam are excellent property manager and property attendant. Always has a smile and excellent customer service. They are always willing to help and go the extra mile with helping their customers. Thank you all for being so helpful and giving Awesome customer service!
    June 10, 2021
    Google Public Storage Wesley Walker
    I had a wonderful experience with Brenda who help me every step of the way. I’m a first time storage user and the process was made extremely stress free with Brendas help! Thanks!
    June 7, 2021
    Google Public Storage Toriell Williams
    Kind and Courteous doesn't even describe how Ron the District Manager literally helped in store and then I got locked out my car. He found me and we got in my car after 10 minutes in the outing rain... I am grateful and he wanted nothing in return how amazing is that 100 Top Tier Service
    May 27, 2021
    Google Public Storage Carlos Ramon
    Great place clean, friendly service,Stacy was a great help she alone deserves a raised...
    May 21, 2021
    Google Public Storage ayman madkhaly
    First time walking to a storage unit and was not sure what to expect. Stacey greeted me and was very welcoming, she explained everything and showed me around. Walked me through the whole process and provided advice as well. Happy customer.
    May 6, 2021
    Google Public Storage Rob Hudson
    Stacey did a great job!
    April 30, 2021
    Google Public Storage Mark Ault
    Nice and easy set up and access. Staff very friendly and knowledgeable
    April 27, 2021
    Google Public Storage Ronald Sewell
    April 27, 2021
    Google Public Storage S Rodriguez
    Stacy was Awesome!! She was very helpful and informative. Got us in and out pretty quick. I will definitely recommend this location if needed. Thank you for having amazing employees like Stacy.
    April 7, 2021
    Google Public Storage Bill Shaw
    What a great experience. I had the pleasure of working with Sarah and she was professional and got me set up with what I needed. Really happy I met her and could not be happier. This location is clean and well run. Go see Sarah!
    March 16, 2021
    Google Public Storage Enrique Sosa
    March 14, 2021
    Google Public Storage Heather Offer
    March 2, 2021
    Google Public Storage Abel Martinez
    Great customer service ! Joanna helped me with everything that I needed to know about the sizes I should get !!
    February 27, 2021
    Google Public Storage Kristen Davis
    Joanna is just amazing helping me get a unit She was patient and kind the whole time I was there with all my questions
    January 29, 2021
    Google Public Storage Bettie Stewart
    Joanna has given me great service since day one, thank you, you guys need her!!!!
    January 29, 2021
    Google Public Storage Sherie Evans
    Joanna & Stacy are both great women. Each were very nice treated me as the best customer in the world..
    December 31, 2020
    Google Public Storage Davis Mursalie
    Great experience with the whole process of checking in. I believe Joanne? Was her name and she really helped me with going through the process of renting out step-by-step. Great explanation on the type of storage I need to get, when and how to do it online. Highly recommend her work.
    December 30, 2020
    Google Public Storage Tyler Langlois
    December 17, 2020
    Google Public Storage MaxxMutherFuckin Mills
    Joanna ((&Flo-in training)) were awesome. They were personable and kind. Made the transition effortless.. Thanks yall!!
    December 2, 2020
    Google Public Storage Derek Ott
    Helen was super helpful! So convenient and easy took a lot of stress out of my life. Very professional
    November 21, 2020
    Google Public Storage JonRay Dougherty
    Easy transition, Helen was a big help.
    November 21, 2020
    Google Public Storage Bob Dylan
    Helen made it Very easy and very nice
    November 18, 2020
    Google Public Storage Jen
    Joanna is awesome!! She has always been so helpful! She has always been eager to help and is a great asset to your company!!! She helped me transfer my storage with ease and explained everything to me perfectly!!
    November 12, 2020
    Google Public Storage Sarah Nickel Ellis
    VERY secure!
    November 6, 2020
    Google Public Storage Denise Cherry
    This place made it so easy
    November 3, 2020
    Google Public Storage Laura Gonzales
    I had a great experience. Staff were helpful and courteous and district manager Ronnie Baker was the best at helping me resolve an issue. Would highly recommend I would use them again!!
    November 3, 2020
    Google Public Storage Brandon Wonnacott
    Joanna was unbelievably helpful and great to work with! Would highly recommend this location to anyone!
    November 2, 2020
    Google Public Storage Brandon Bufford
    Big thanks to Makayla for making my move easy and fast
    October 28, 2020
    Google Public Storage thomas teague
    Moving into smaller unit and went into Office to make arrangments. Staff was very helpful and many positive changes have been made. Im pleased with this property.
    October 26, 2020
    Google Public Storage me me
    Makayla has great customer service Thank you
    October 14, 2020
    Google Public Storage Liz Vela Estrada
    Christy did an amazing job setting up my storage unit. Will highly recommend.
    October 10, 2020
    Google Public Storage Dorothy Hannon
    Joanna was great!
    October 4, 2020
    Google Public Storage [Trucking] with Mack Finkley
    Makayla was very informative and helpful Thank you
    October 4, 2020
    Google Public Storage David Morales
    Great service from Joanna Excellent customer service pleasant person to do business with
    September 4, 2020
    Google Public Storage Rebecca Anthony
    Great experience. I held a small storage unit using the online booking method. this was an easy process. When I showed up to collect the keys, the size I had signed up for was no longer available due to a system error. Without any delay, I was offered a unit 3X the size for the same price as my original request. This unit was even on first floor with easier access! Great customer service. Of course, I lost both keys the day before our move out. The employee who assisted me was Joanna (I think that was her name). She was very helpful and extremely professional/kind. Something that should have been super stressful was made seamless and easy. Thank you!!
    August 29, 2020
    Google Public Storage Eric Peay DC
    Makayla and Joanna in no particular order are extremely helpful and my experience with them was amazing!
    August 29, 2020
    Google Public Storage Princess Collier
    Joanna provided exceptional customer service skills and overcame an issue exemplifying resolution skills sometimes forgotten in the Customer Service world..take it from Quaility Assurance analyst this Rep has the skills necessary to grow a business.
    August 29, 2020
    Google Public Storage Jose Fernandez
    Joanna was a big help with my move everything went smoothly thanks a bunch public storage
    August 29, 2020
    Google Public Storage Jack Gold
    Joanna was super helpful throughout the process. Thanks again!
    August 29, 2020
    Google Public Storage Stephen Pilgreen
    Joanna
    August 26, 2020
    Google Public Storage henry reid
    Makayla , great services, and nice conversation.
    August 10, 2020
    Google Public Storage William Blackmon IV
    Makayla was great to work with!! Amazing service!! Very nice!!
    July 25, 2020
    Google Public Storage Clara Brown
    July 24, 2020
    Google Public Storage Monica McGee
    July 15, 2020
    Google Public Storage YOKOCHISAN
    Cristy did an amazing job at making things super easy to get a unit. Highly recommend!! 😌
    June 22, 2020
    Google Public Storage Ural Glenn
    Came in today for some prices and makayla has great customer service Thank you for your help
    June 22, 2020
    Google Public Storage The Corporation
    MAKAYLA is the BEST SITE MANAGER EVER!!!!!
    May 3, 2020
    Google Public Storage Keke Pittman (Queen Kea Pittman)
    No carts, Drugs being used on site. Strange people trying to get in.
    March 18, 2020
    Google Public Storage Wendy Dean
    March 15, 2020
    Google Public Storage Aliyah Mathis
    Natalie Made my experience today amazing, she made my moving process so easy, “We care ” 5 STARS
    March 12, 2020
    Google Public Storage Ashley Ol
    I came hear to rent a space since I currently moved out. The customer service here is great! Helen was super friendly and very knowledgeable. I would definitely recommend this place.
    March 3, 2020
    Google Public Storage Angela Mitchell
    I just wanted to thank Stacy for her outstanding customer service. She was very thorough and very pleasant. Also, thanking Pam for helping. Both were so friendly and very helpful. Thank you ladies.
    March 2, 2020
    Google Public Storage John Jones
    Joanna works at the Public Storage facility in Dallas, TX located on Ross Avenue. If u like 5 Star Quality Customer Service, inquire on-line or Drive to the Public Storage I added above in my review.
    February 24, 2020
    Public Storage Brittany Carr
    Anyone know if they have another number to contact them because I keep getting the automative voice machine or it says they are helping someone and this has been going on the past few days.
    February 24, 2020
    Google Public Storage Susan Austin
    I would steal Rachel if I had an open position. What a gem. I believe she should teach customer service. What a great experience I had. I feel so safe storing my things there. Thanks for a great experience!
    February 20, 2020
    Google Public Storage Lizze Loomis
    Joanna from Public Storage is a delightful professional young lady. She made my moving process easy and quick.. Great location!
    February 19, 2020
    Google Public Storage Irving R
    Joanna - she was nice and friendly
    February 13, 2020
    Google Public Storage Dana M
    February 3, 2020
    Google Public Storage Lovely Davis
    Rachel made our move in fast and easy I would recommend this location to friends.
    January 31, 2020
    Google Public Storage Samantha
    Joanna was so helpful and very informative in helping guide me in my rental process. Highly recommend coming to see her.
    January 13, 2020
    Google Public Storage Dana Shaw
    I went to rent storage at this location and I was impressed by professionalism of Helen. She did a follow-up on a phone call I made yhe night prior. Excellent service!!!!!
    January 13, 2020
    Google Public Storage Bobby Garza
    Helen was great! I had a great experience and had no issues getting my reservation completed.
    December 28, 2019
    Google Public Storage Tracey Charles
    I had a last minute change and needed a storage unit immediately. I called and drove over with a truck full of my stuff. Rachel and Joanna were amazing! They answered all my questions and had me set up within minutes. I highly recommend working with this location.
    December 18, 2019
    Google Public Storage jrleecurtis
    Joanna was very professional, she explained everything about the contract. I appreciate that she actually let me see the unit before renting. She offered me some amenities that I did purchase. The storage is very close to my home so I can have access to it pretty quick. Thank you Joanna for being so kind.
    December 8, 2019
    Google Public Storage Cody Leslie
    Great place to get storage at
    December 8, 2019
    Google Public Storage Jerry Silva
    I've been a customer for about 7 years. Was getting ready to move because of rising costs over the years. Fortunately I met Joanna and she was able to inform me I could qualify for a transfer and would cut my rate in half. She was so professional and helpful and Public Storage is very lucky to have such a great person working for them. I highly recommend this place because of Joanna.
    December 1, 2019
    Google Public Storage Lexi Coronado-Williams
    Joanna was really sweet! The process was very quick and speedy and helped me with all I needed!
    November 27, 2019
    Google Public Storage Nina Hill
    Joanne is AWESOME⭐⭐⭐⭐⭐!!!! Thanks for all your help....
    November 22, 2019
    Google Public Storage Maria Gonsalez
    She was very helpful very friendly and the service was great
    November 11, 2019
    Google Public Storage Darryl Cage
    During my move in Brittney made it very smooth and easy. I highly reccomend asking for her when renting a storage. Very professional....
    November 11, 2019
    Google Public Storage Revan Haynie
    Rachel was an excellent person great personality. You guys have a great employee
    November 8, 2019
    Google Public Storage Mary Helen Reyes Ochoa
    Rachel & Joanna great staff and wonderful smilies . And quick service .
    November 4, 2019
    Google Public Storage Karen Benson
    Brittney and Wendy’s service was awesome! They gave exceptional service and it was impeccable doing business with them!!! I highly recommend this location!!
    November 3, 2019
    Google Public Storage Robert Taylor
    Best service around! Ask for Brittney!
    November 2, 2019
    Google Public Storage Tiffany Smith
    Joana was so helpful! She was nice and efficient in getting my storage unit. I could not be any happier with the service I received today!
    October 29, 2019
    Google Public Storage Mitchell Taylor
    Jo Anna helped with my problem when I was going to be late she deserves a raise yaaaaaayyyyyyyyyyyyyy.
    October 26, 2019
    Google Public Storage Deatra Williams
    October 24, 2019
    Google Public Storage Amanda Johnson
    Joanna has good customer service.Thanks.
    October 23, 2019
    Google Public Storage Nekethia Fletcher
    Always professional love the customer service at this ROSS Ave location
    October 17, 2019
    Google Public Storage Allyson Elizabeth Bailey
    Wow that was quick! Made reservations online next morning they call to confirm when i would be arriving. Walked in and was back in my car within 30 mins with the keys to my new unit. Hopeful Helen gets to help you. She was sweet, kind and I always appreciate people that interact with my kids.
    October 12, 2019
    Google Public Storage Cinthya Watson
    Helen was acomodating, great customer service.
    October 11, 2019
    Google Public Storage Quinton Puckett
    Outstanding & informative staff. Helped me get the best rate for the space I needed. The experience was pleasant and fast. I would recommend this location to anyone. Thank you Helen & Jenna
    October 8, 2019
    Google Public Storage The American HitlerX
    Joanna storege facilitator was extremely knowledgeable, helpful and pretty. I was in and out in about 15 minutes. She was great!
    September 28, 2019
    Google Public Storage SHANNON MARTIN
    JoAnna and Rachel were awsome. They were very helpful and friendly. I was very pleased with the experience. Im also satisfied with the unit as well.
    September 24, 2019
    Google Public Storage BIGWIPTYLER
    This was a very Clean Location. The atmosphere was welcoming and pleasant. I was assisted by Rachel. Rachel was very Professional and Polite. She explained everything to me in detail. Rachel's Hospitality was Awesome😊 I was very Pleased with Joanna as well, she was very knowledgeable and Professional... The Ladies made my Experience very easy and fast. The Service was Great Compared to past Experiences... Thank You Ladies for your Commitment of giving Great Customer Service, You Both were Awesome‼
    September 18, 2019
    Google Public Storage Anthony Gipson
    September 9, 2019
    Google Public Storage Kevin Phillips
    Helen in the office was extremely helpful with my storage needs. The facilities were clean and well maintained.
    September 6, 2019
    Google Public Storage Alex Gomez
    Awesome staff cheap prices
    September 3, 2019
    Google Public Storage Peter Stammer
    September 2, 2019
    Public Storage Juzo Miyaki
    Is this 24 hr access?
    September 2, 2019
    Google Public Storage Amy Almazan
    Great place .and service
    September 1, 2019
    Google Public Storage Joel Lakes
    Joanna has been great every time I come in and helps me no matter the issue. I stay all the way in Carrollton and pass several Public Storages on the way just for her service! Highly recommended! Thank you!
    September 1, 2019
    Google Public Storage Sergio Budini
    Benjamin was so nice and helpful. I needed a storage facility as soon as possible and Ben guided me through the whole process with the care and professionalism.
    August 27, 2019
    Google Public Storage Frederick Bethany
    August 24, 2019
    Google Public Storage Josh Manuel
    Had a great experience with Joanna and Ben, very helpful and nice!
    August 18, 2019
    Google Public Storage Veronica Loya
    August 17, 2019
    Google Public Storage Al Cooper
    August 11, 2019
    Google Public Storage Cassandra Nobles
    Just a great place.
    August 9, 2019
    Google Public Storage Hillary Rodgers
    Joanna was amazing! She helped me through the process easily, and made the experience really easy. I was unfamiliar with what size I actually needed, and would have had a real issue when I tried to move if she didn’t show me the space and talk me through what fit ahead of time!
    August 2, 2019
    Google Public Storage Audrey Dufft
    Christy was amazing and extremely helpful with the whole rental process. I highly recommend Joanna and/ or Christy for assistance!!
    August 2, 2019
    Google Public Storage Timmy Combs
    Christy and Joanna were awesome! Totally seamless start of the contract and both were SUPER friendly!!
    August 1, 2019
    Google Public Storage Jordan Paden
    Everyone is so helpful & nice! Joanna & Helen were great and I couldn’t recommend it more!
    July 24, 2019
    Google Public Storage Sheniqua Lampkin
    Joanna is so sweet and professional she gave the best services although I didn't rent she is the greatest
    July 11, 2019
    Google Public Storage Audrey Bivens
    Joanna helped me get my space rented and set up, she was awesome and so helpful! Very friendly service all around, no hidden fees, highly recommend!
    July 4, 2019
    Google Public Storage tonsta thaMonsta
    Joanna & Alex were the Best🥘🎡🗽
    July 3, 2019
    Google Public Storage Hugo Vazquez
    Joanna
    June 30, 2019
    Google Public Storage Kendrick Shabazz
    Joanne was the best and the guy didn't catch his name. Was very helpful with the elevator. Great experience...
    June 20, 2019
    Google Public Storage dallas phonebuyer
    Joanna was great! Helped me find what I was looking for. Great location, customer service!
    June 13, 2019
    Google Public Storage jayme starrak
    Joanna and Nicole were so helpful! I was locked out of my storage unit and they got the GM there within the hour to let me in. Not only helpful but also very kind. Thank you!
    June 5, 2019
    Google Public Storage Marian Jones
    To expensive
    June 4, 2019
    Google Public Storage Todd Buri
    May 29, 2019
    Google Public Storage Blake Richardson
    Jackie was so helpful in the process of setting up my storage unit, she explained everything in a way that made it easy to understand. On top of it all she was extremely nice, what more could you ask for?
    May 24, 2019
    Public Storage Kristy Harmor
    I would like to pay my bill online but the website doesn't have the make payment on it. Can someone help me?
    May 17, 2019
    Google Public Storage Teresa Mariscal
    It was a great experience, Joanna the manager was great, GREAT SMILE!! Great customer service!!! Thank you🥇🥇🥇🎖🎖
    May 9, 2019
    Google Public Storage Sarah Ellis
    Gotta be good, they've been there over 12 years!
    May 4, 2019
    Google Public Storage lexi jaynes
    We love Sean, great costumer service and such a lovely experience!
    May 3, 2019
    Google Public Storage Ethan Potthoff
    Shawn at the front was very helpful. Great option for over the summer storage.
    April 30, 2019
    Google Public Storage Aj Aguirre
    Ms. Jackie helped me get everything done quick! Fast and simple. Definitely store here!! Woo!
    April 24, 2019
    Google Public Storage King Clt
    My God has Blessed me to HV a great experience at this Ross Store. "Mrs.Jackie"has been So kind, friendly,& understanding,as well as helpful.Thanks Public Storage!!
    April 23, 2019
    Google Public Storage Loralie Monroe
    Nicest people I ever have done business with! Jackie and Brittney were awesome
    April 19, 2019
    Google Public Storage Erika Harlow
    Shawn was amazing! Extremely helpful, attentive, and friendly. I’ve never rented a storage unit before and he patiently walked me through the entire process. The facilities are VERY clean and seem safe, so far! Definitely happy with my decision to rent here.
    April 16, 2019
    Google Public Storage Brooke Harrell
    Miss Jackie was a great to help to us with our last minute need before closing. She was very sweet and accommodating!
    April 8, 2019
    Google Public Storage Kiremont Medford
    March 8, 2019
    Google Public Storage Amanda Bendall
    Brittney was the best. She help me with all my need and was so friendly.
    March 3, 2019
    Google Public Storage Carlos Garza
    Heather was very helpful in helping me with my first time storage rental! Walked me through every step of the way and made the process super easy while answering all my questions! Great staff and great location!
    March 2, 2019
    Google Public Storage Lori Mata
    Heather was very helpful and professional. The environment was friendly and very inviting. I would recommend others to this location
    March 2, 2019
    Google Public Storage Suzanne Grant
    Heather was super. Thanks
    February 17, 2019
    Google Public Storage Ashley Jacobs
    Horrible customer service and completely unhelpful. This location is apparently fine with not renting any more units.
    February 17, 2019
    Google Public Storage Victor Lints
    Heather was awesome!!
    February 16, 2019
    Google Public Storage Krissi Breneus
    Brittney and Heather are amazing
    February 16, 2019
    Google Public Storage John Skelton
    Heather and Brittney have been amazingly helpful and extended hours have been wonderful.
    February 14, 2019
    Google Public Storage Kelly Phillips
    Brittney service and performance was above and beyond excellent. Thank you brittney
    February 9, 2019
    Google Public Storage DB L
    January 21, 2019
    Google Public Storage N Hopp
    Heather is sweet, helpful, and professional.
    January 17, 2019
    Google Public Storage Elizabeth Crawford
    January 4, 2019
    Google Public Storage Omolara Adedeji
    I only needed storage for a 1 &1/2 weeks—so I’m glad I got to rent a big first floor unit using their $1 special! Not to mention, Heather was extremely helpful, sweet and kind during my whole process!
    December 29, 2018
    Google Public Storage colonel lee Ford Jr
    Great service and in and out with no trouble whatsoever
    December 29, 2018
    Google Public Storage Jeremy Lopez
    Appreciate the help David & heather provided, on move in date...and thnxs to heather for the second pair of hands .
    December 26, 2018
    Google Public Storage S Bowens
    When I first came to the place the lady at the front ask me to do a rating as a 5star which I did, but I had to experience it for myself now on line it states that this location ACCESS HOURS are til 9pm that's a lie I came in one day around 5:53pm I ask the same lady in the front can I put some item In my storage she told me no the storage automatic locks on its on at 6pm remind you it was 5: 53pm I ask is there any stairs she told me No.... Why online it say ACCESS HOURS Mon-Sun 6:00am-9:00pm..... That's a LIE!!!!
    December 26, 2018
    Google Public Storage Gypsie 89
    Awesome costumer service. Heather answered all my questions.
    December 22, 2018
    Google Public Storage Marlon Redmon
    Monthly rent increased 6 times in three years, kept items safe;
    December 1, 2018
    Public Storage Larry Jones
    How much are the late fees ?
    December 1, 2018
    Google Public Storage SIMPLY PHILLIP BROWN, LLC
    The employees here at "Public Storage" offer some of the most best customer service that I have experienced in a long time. They are friendly, patient, thorough, and good at what they do. This is a very busy location and they handle it very well. Ask for Heather and my Number #1 favorite Brittney.
    November 26, 2018
    Google Public Storage Levar Smith
    November 19, 2018
    Google Public Storage Randy Field
    Heather and Brittany were very helpful! Highly recommended!
    November 14, 2018
    Google Public Storage Armando Lopez
    Real friendly n helpful
    November 13, 2018
    Google Public Storage Katherine “Dutchess” Henderson
    November 10, 2018
    Google Public Storage Sharon Paulsen
    Good service and very helpful!
    November 2, 2018
    Google Public Storage Sarou Chem
    Very nice and a great service
    November 1, 2018
    Google Public Storage Kristy Harmor
    November 1, 2018
    Google Public Storage Ra Rod
    Customer service was great thanks to David!
    October 20, 2018
    Google Public Storage Marlene Yepez-Porras
    David, welcome to the neighborhood! Your assistance is greatly appreciated...our storage life is in a better situation. Thank You!
    October 8, 2018
    Google Public Storage William Smith
    Good service 👍🏽👍🏽👍🏽
    October 7, 2018
    Google Public Storage Laura Christian
    The website lists the access hours as 6 am to 9 pm but its really only open till 6 pm. The service at this location is great, though!
    September 30, 2018
    Google Public Storage Derrick Jackson
    Love it easy fast and there very nice
    September 17, 2018
    Google Public Storage Tremayiha Prophet
    They are a very clean place, A nice productive place to keep your things for a while.
    September 4, 2018
    Google Public Storage Madame President
    They told me to come and make a payment...on th day i came to make the payment..they auctioned my stuff off 30 mins before i got there. Then hurried an gave me the number to man who bought..so i can get it back.(conveniently ..his crew couldnt get back to me until th next day(after they went thru every nook an cranny(literally) said they hired some random guys who they fired(bcuz my stuff was stolen) 4 pairs of jordans(in boxes) any money that i had anywhere(piggy banks ..watever..stuff that was good and packed in a box or tote) purses(2 coach purses an guess purse.) Smh. I was barely a month late...i just forgot to pay bill..but they never mentioned that in any phone call. (An we spoke day before) i dont avoid people so this was all quite confusing. And unsatisfactory to my judgement.
    September 3, 2018
    Google Public Storage Joshua Terry
    Very friendly helped and answered all my questions
    September 2, 2018
    Google Public Storage DeeAnn Berry
    Rita was Awesome! If all employees were like her the company would be always successful! Great Job!
    August 18, 2018
    Google Public Storage Latasha Witherspoon
    Staff is great. Clean property
    August 17, 2018
    Google Public Storage Jessica Daniels
    This is by far my worst experience. They shut down all access by 6pm every day and give you no alternative access. And front desk help was very passive agressive when I called and asked about access over the phone.
    August 14, 2018
    Google Public Storage Vern Thomas
    August 11, 2018
    Google Public Storage Spencer
    Super great customer service and a fast easy check in process!!!
    August 8, 2018
    Google Public Storage Catt Birts
    Customer service was awesome fast friendly and detailed.. Thanks. Property manager Ms.Rita
    August 8, 2018
    Google Public Storage Raquel Espino
    Excellent service and very helpful
    July 12, 2018
    Google Public Storage Elaine Romero Designs
    Rita, the property manager, is amazing! Property clean and organized :)
    July 12, 2018
    Google Public Storage Savanah Evans
    The customer service at this location was amazing!!! Rita has a beautiful personality!!!
    July 10, 2018
    Google Public Storage Wolfa YT
    The staff was friendly and made everything so quick and easy
    July 6, 2018
    Google Public Storage Asa Gee
    The place has great storage and friendly employees, but I hate waiting 30+ minutes for front desk service. Especially when they have my I.D.
    July 5, 2018
    Google Public Storage Siti Davis
    June 28, 2018
    Google Public Storage Christen Bell
    Rita and Jackie are awesome! Great customer service!!
    June 28, 2018
    Google Public Storage Nate Huber
    Friendly staff made the move in process enjoyable. Clear instructions and positive attitudes. Clean storage environment
    June 24, 2018
    Google Public Storage T RR (MPthatsMe)
    This storage place is very clean I like the service that Rita gives as well... she is a very nice lady and she works with you.
    June 13, 2018
    Google Public Storage Bettie Stewart
    Rita&jackie
    June 8, 2018
    Google Public Storage Dorris Payne
    May 23, 2018
    Google Public Storage Lena Verdeguer
    Rita was friendly.. Will be using them again
    May 16, 2018
    Google Public Storage Javier Martinez
    Storage nuff said
    May 9, 2018
    Google Public Storage Brenda Hart
    The property manager (Rita) was very nice, informative and helpful. My experience was great
    April 15, 2018
    Google Public Storage Brandon Robinson
    Rita was amazing and very helpful!
    April 3, 2018
    Google Public Storage Ladetra Crump
    My service at Ross Public Storage was very good today! Thank you Rita!!!
    March 21, 2018
    Google Public Storage Sherrea Jones
    The service was great!!!!
    March 9, 2018
    Google Public Storage Haya Alhumaid
    Ritaaaa is amazinggggg!!! She was very helpful and made the process very quick and easy. She is the best.
    March 1, 2018
    Google Public Storage patricia wilson
    Clarissa good job
    March 1, 2018
    Google Public Storage vladimir camacho
    Clarissa provided exceptionally great service. She is an asset to Public Storage and they need more employees like her!
    February 28, 2018
    Google Public Storage Julia Stantic
    Always friendly and very helpful! Rita at the front desk is the best!
    February 19, 2018
    Public Storage Tina Hurt
    How do I remove someone from my account??
    February 6, 2018
    Google Public Storage Denise Wilson
    This is a great location! These folks, Rita and Haley, always take great care of me!
    February 6, 2018
    Google Public Storage korey barrett
    Rita is amazing! she helps me out with anything I need. she's always super sweet !
    January 24, 2018
    Google Public Storage Kim Washington
    Rita was the best and help me out with everything Please keep her handy
    January 19, 2018
    Google Public Storage Tim Grigsby
    Rita was great! Got us right in to a new unit in 20 minutes. Perfect service and very clean
    January 12, 2018
    Google Public Storage John Russell
    January 10, 2018
    Google Public Storage Jody Edwards
    Operation hours not suitable with my work schedule. OPEN FROM 6 AM TO 6 PM
    December 13, 2017
    Google Public Storage Kandi Gurl
    December 5, 2017
    Google Public Storage Paul Milano
    Nightmare to access the building in the evening now. Find another storage facility. This place will make you livid.
    November 10, 2017
    Google Public Storage Mike Wise Jr. (WiseMikeJr)
    Rita was awesome. Thank you for making sure I knew how to operate and access my storage, showing me how I can keep my storage dry and the great customer service. Thanks! Always welcoming.
    October 27, 2017
    Google Public Storage TimDaGemini
    Service was great and the lady Rita was so much help and kind
    October 18, 2017
    Google Public Storage Samantha Varela
    I have had my unit for 5 months now and i have had no issues. On the outside and around my unit it has been kept clean. Best of all Rita's customer service is great, she has continued to do a great job on answering any of my questions.
    September 28, 2017
    Google Public Storage Peter Overland
    Manager is never here when I need help, and they just raised my monthly price by $30. Sucks.
    September 26, 2017
    Google Public Storage April Chavers
    Rented for over a year. Stuff stayed safe and climate-controlled. Got too expensive though, but this encouraged me to sort and get rid of stuff, so it worked out. Good short-term storage solution.
    August 27, 2017
    Public Storage Keith Nevins
    How do i get in my into if I lost the elavator access code?
    August 9, 2017
    Google Public Storage Rocio ildemaro
    Rita rocks!
    August 2, 2017
    Google Public Storage Dwight Harrill
    Charged my credit card an extra month after moving out and closing my account. Now waiting on a refund. Do not use their auto-pay. It's not linked to their accounting system. If so, then when the the office closed my account a charge should not have been made. But it did. Now they have my money and I have to wait 3 days to get it back. Not good...
    July 6, 2017
    Google Public Storage Yegor Nikolayev
    Great service! Fast friendly and efficient!
    June 7, 2017
    Google Public Storage Laura Martinez
    The most friendly and helpful to make sure you get the right fit..
    June 5, 2017
    Google Public Storage Claudia Cabrera
    The service was great today... Rita and Brenda was very helpful to me and my mom.... Great Job!!!!!
    May 5, 2017
    Google Public Storage Blanca Moreno
    I have been with the company since last year and the service has been awesome... I do appreciate Rita and her hardwork she does on a daily basis!!! Job well done!!!!
    April 5, 2017
    Google Public Storage Jamelle Johnson
    The service was great!!!
    March 24, 2017
    Google Public Storage Marty Al
    Great and fast service
    March 5, 2017
    Google Public Storage Sandra Compala
    February 8, 2017
    Google Public Storage Sally Jesse
    Rita is amazing... its hard to find genuine service these days. She makes you feel welcomed and is extremely knowledgable. Thr faclity is secure and clean... great over all.. great units to choose from n prices u can fit into any budget Thanks rita! Stephanie (:
    January 14, 2017
    Google Public Storage Brendan Kallaugher
    Rita was great! Good customer service
    January 11, 2017
    Google Public Storage Mark Bahr
    Rita was very helpful in getting me setup. She was very friendly and explained everything thoroughly. She even made sure we got the unit when someone had reserved it while we were setting up.
    December 7, 2016
    Google Public Storage Ricki Comelli
    I rented with Brenda and stormi, they were helpful and got me in a good space. I recommend this location.
    December 2, 2016
    Google Public Storage Ataniel Hernandez
    Excellent service. Fast clear and polite.
    November 29, 2016
    Google Public Storage Rebecca Beck
    Broken windows for almost a year now... no end in sight. Keep getting run-around from mgmt.
    November 28, 2016
    Google Public Storage Bruce LaPree
    We showed up with a truck load of furniture on a Friday evening and the elevators wouldn't work. There is no emergency number, only the office which closes at 5pm. Tried the next day to call them, the line defaulted to a fax. Got Customer Service on the line (had to access "reservations" to get a person) and they tried to call them, no answer, tried to call district manager and regional manager but there is no emergency number. Tried today, left a message but customer service wouldn't give me an email. No emergency number. We are on Day 4 of paying for a unit that we cannot access to get our stuff OUT or put stuff in and we are moving in from out of town!!!!! Do not rent here. Go to UHAUL. the extra money pays for 24 hour help. These guys are invisible. AWFUL SITUATION, we rented a truck and are out hundreds of dollars.
    November 2, 2016
    Google Public Storage Amanda Moss
    Well lit and safe. Their staff is very helpful and friendly!
    November 1, 2016
    Google Public Storage Ava Kamaria
    The attendants are pleasant and courteous. Rita is fabulous. Enjoyed the experience.
    October 30, 2016
    Google Public Storage dylan taylor
    I came to check some prices on storages because I'm going to need one soon. Rita, was very helpful and I can see myself renting at this location.
    October 26, 2016
    Google Public Storage toria mcdonald
    A great place to Use!!
    September 21, 2016
    Google Public Storage Nathan Hilliard
    Rita Wilson, an employee at this location just made my day! I was 15 minutes late past the locations closing time and she stayed late to help me with my rental! I will defiantly be using this companies services again solely based on my interactions with Rita! Thanks
    September 14, 2016
    Google Public Storage Richard Leon
    I would defenitly recommend this location been here for a little bit more then a year ... came in for information to vacate my unit ...and Brenda was great ...she answer all of my questions ...l... Love begin able to comunícate with her in both languege to get a better understanding .... if i ever need a storage again i Will defenitly be coming back to this location !!!
    September 6, 2016
    Google Public Storage Jason Lee
    Awesome and beautiful
    September 1, 2016
    Google Public Storage Rick Bolton
    August 8, 2016
    Google Public Storage Carl Roberts
    Rita did a great job helping me feel at ease. This is my first storage experience and I'm so happy! The property is very clean and the staff is extra friendly. They went the extra mile for me including selling the lock I needed so I didn't have to go out to look for one. I'm glad I chose them. It's really close to my home as well.
    August 2, 2016
    Google Public Storage Kimberly Smith
    It was lovely.
    July 4, 2016
    Google Public Storage asa c
    Rita was fantastic. Thorough . Made me feel my items were safe as she treated everything in a secure way including my information
    July 4, 2016
    Google Public Storage Lee L
    hate this place have held my stuff hostage
    July 3, 2016
    Google Public Storage Selina Gusman
    Great service
    June 27, 2016
    Google Public Storage Becca Pennington
    Moved in to my storage unit yesterday and Rita got me all set up. She is amazing at her job and very knowledgeable. It made for a very smooth move!
    June 5, 2016
    Google Public Storage Stephanie Brooks
    Rita was one of the most professional employees, she was very informative and very direct, my experience was amazing and i would recommend and rent here again
    June 1, 2016
    Google Public Storage Cordell Clark
    The ladies were sooo nice to me today.. Keep up the good hospitality!!!!
    May 21, 2016
    Google Public Storage Ivan Sanchez Salinas
    Perfect attention, every thing cleaned. Rita Wilson was very kind and helpful.
    May 15, 2016
    Google Public Storage Stephanie Klein
    Rita was a fantastic help! Even stayed late to help me move some of my stuff. Thank you!!
    May 14, 2016
    Google Public Storage Jeff Mallace
    Rita was incredibly helpful and provided great service!
    May 14, 2016
    Google Public Storage cyn alaniz
    Awesome service!
    May 11, 2016
    Google Public Storage Kyla Wechsler
    Very helpful and easy!
    April 2, 2016
    Google Public Storage Nereyda Rodriguez
    April 1, 2016
    Google Public Storage Pamela Brooks
    Great place to rent a storage from..And Cali is a great Helpful friend Employee
    February 10, 2016
    Google Public Storage Monique Fonseca
    She gave is very helpful information , she didn't leave us unsatisfied .. Her name Cara very wonderful employee!!!
    January 6, 2016
    Google Public Storage Scott Johnston
    Gari and Hether were awesome.
    December 28, 2015
    Google Public Storage Bob Manzano
    Absolutely great!
    December 28, 2015
    Google Public Storage Cari McCrary
    Very professional and a great deal!
    November 4, 2015
    Google Public Storage Victor Cross
    Cara was extremely nice, knowledgeable and easy to speak with. Enjoyed working with her
    October 13, 2015
    Google Public Storage Collin Breen
    Great customer service, with a quick and easy start to finish process. Not to mention more space for less $$$!
    October 7, 2015
    Google Public Storage Tasha Gordon
    September 9, 2015
    Google Public Storage Cara Reynolds
    August 29, 2015
    Google Public Storage Luis Robles
    August 22, 2015
    Google Public Storage Maurice Smith
    Excellent service. And always friendly and willing to help.
    August 21, 2015
    Google Public Storage Sydney Cucchiara
    IT WAS AWESOME! Cara and Patricia were very helpful and amazing!
    July 30, 2015
    Google Public Storage Davion Burnley
    The staff was wonderful. They were very helpful.
    July 18, 2015
    Google Public Storage John Hind
    Patricia & Cara are AWESOME!
    June 20, 2015
    Google Public Storage William Hurst
    Great
    June 11, 2015
    Google Public Storage Shirley Brown
    The customer service was great and very polite made me feel like family
    June 1, 2015
    Google Public Storage Lindsey Gaston
    Excellent service! I've used this location before and it's only gotten better. Cara and Patricia are the best!
    May 30, 2015
    Google Public Storage Daniel Garcia
    Nice clean facility. Cara and Patricia were great!
    May 26, 2015
    Google Public Storage Caroline Ervin
    Fantastic service, friendly and fast! Cara is incredibly helpful, knowledgable, and always a friendly face!
    May 18, 2015
    Google Public Storage Liz Rodriguez
    Very easy to reserve online. Came in the same day and saw the clean facilities.
    April 9, 2015
    Google Public Storage Adrienne McMillan
    Cara was awesome! She was extremely helpful and walked me through the entire process seamlessly. Highly recommend using this location!
    April 9, 2015
    Google Public Storage Silvia Cuevas
    I called as soon as they were closing and without hesitation Cara said she was more than willing to stay and wait for us to arrive. once we got there she was so helpful!! we were able to get our unit without any problems!! I hadn't experience such great customer service in so long! I would recommend this location to anyone!!
    April 7, 2015
    Google Public Storage Anonymous
    Patricia was awesome!!! She was very polite and great since of humor. Transaction was a breeze! I'll be back!
    March 6, 2015
    Google Public Storage Shannon Hicks-Sneed
    So I needed storage in a hurry without a lot of hassle & back talk. I received that from Patricia at Public Storage on Ross Ave in Dallas. She was very helpful, understanding & willing to talk with me when needed. If you need storage go to Ross Ave Public Storage.
    February 2, 2015
    Google Public Storage Duncan McKinney
    they customer service was great and the facility is well secure. will definitely use again 5*****
    January 16, 2015
    Google Public Storage Sharon Karol
    Very good experience!
    January 15, 2015
    Google Public Storage Victor Zarate
    cara the best. .
    January 15, 2015
    Google Public Storage Marcus Simon
    Ms.Cara was so polite & courteous
    December 18, 2014
    Google Public Storage Tess Anae
    amazing
    December 16, 2014
    Google Public Storage Mackenzie Anderson
    Cara was super helpful in showing me around and helping me find a storage unit. Definitely recommend this place
    November 10, 2014
    Google Public Storage Amy Fierro
    Patricia Fantastic Customer Service
    November 8, 2014
    Google Public Storage RAJAisPEACE
    Cara was great! She answers all my questions!
    November 6, 2014
    Google Public Storage Will Lindsey
    Patricia & Cara are awesome!!! So helpful and friendly. Highly recommend.
    October 19, 2014
    Google Public Storage Derrick Moore
    Good customer service Patricia the store manager did a wonderful job making me happy...Thank You Public Storage....
    October 16, 2014
    Google Public Storage Shephard Mapolisa
    Ms Cars....is a very nice lady who make you feel wanted and welcome in her world. ........yet professional ...........lol
    October 14, 2014
    Google Public Storage Brad Moxey
    Cara was wonderful. She went way out her way to help me . Public storage is lucky to have her as an employee.
    October 12, 2014
    Google Public Storage Casey Stephens
    Experience of obtaining the unit was quick and easy.
    September 29, 2014
    Google Public Storage Ronni LaRees
    Patricia was awesome! So helpful and caring! She went our if her way to get me the best deal!
    September 28, 2014
    Google Public Storage Chase Hardage
    September 13, 2014
    Google Public Storage Denise Avilo
    Wonderful service, I would recommend it to anyone.
    September 1, 2014
    Google Public Storage Tim Ward
    Excellent service! Casa was outstanding and very helpful.
    August 30, 2014
    Google Public Storage meagan lopez
    Patricia was very helpful and nice. She made the process fast and explained everything in a way we could understand. If you are looking for a good place to store your stuff this is the place to go
    August 29, 2014
    Google Public Storage Carol McCune Castelhano
    Cara is the best. Fast and efficient. Clean and well kept. Convenient location.
    July 29, 2014
    Google Public Storage leslie johnson
    best service ever cara is great
    July 20, 2014
    Google Public Storage Gabrielle Huguley
    Patricia was extremely helpful and knowledgeable. Glad I chose this location.
    June 28, 2014
    Google Public Storage Tonya Washington
    Thanks you for everything
    June 27, 2014
    Google Public Storage tiffany mccrea
    Super easy and friendly
    June 24, 2014
    Google Public Storage Angela Casmere
    Cara was an excellent help to me. She was very friendly and knew what she was doing. She made my experience worry free.
    June 14, 2014
    Google Public Storage Diamond Burkley
    It was very nice,respectful,and fast great customer service
    May 30, 2014
    Google Public Storage Amanda Soutter
    Great experience. Clean facilities.
    May 19, 2014
    Google Public Storage Kiara Talabi
    Patricia did an excellent job getting me acclaimed to my public storage unit. She was very friendly and answered all of my questions and concerns. Great customer service here on Ross ave
    May 18, 2014
    Google Public Storage Robert Jones
    The customer service at this location was the best I"ve ever had
    April 29, 2014
    Google Public Storage Nancy Strombeck
    Just want to let you know the people at Public Storage is rated high in quality and very friendly. Always has an ear to listen to what is being said when the time is available.
    April 8, 2014
    Google Public Storage Rod Durham
    Great customer service. Have never had any issues
    April 4, 2014
    Google Public Storage eric roberts
    Very helpful, friendly, and professional staff
    April 3, 2014
    Google Public Storage Kenny Ruff
    Cara and Dan were extremely helpful. Nice, new, secure facility.
    April 2, 2014
    Google Public Storage Andrés Pedraza
    Excelente staff, muy amables y te ayudan con cualquier duda. El lugar es muy limpio aunque le ayudaría tener un par de botes de basura cerca de las puertas de acceso. Las plataformas que te prestan para transportar carga es una gran ayuda. Muy buen precio (si tomas las ofertas que tienen).
    March 21, 2014
    Google Public Storage Kathleen Gallagher
    I decided last minute to put my belongings in storage. The employees at this site were beyond helpful, very welcoming, gracious and informative. I have never rented a storage place before and the idea seemed a bit daunting but I felt much relief and peace with the idea after being there in person. I can't recommend this location enough and would suggest anyone looking to store anything to head over to this facility and check it out. It's clean, easy to use and now has my trust to keep all of my possessions while I am away from Dallas for awhile.
    March 20, 2014
    Google Public Storage Elizabeth B
    This place is great. We had issues with our unit and the staff was very helpful with getting them resolved. Patricia and Cara were especially helpful.
    March 6, 2014
    Google Public Storage Hannah Koval
    I had never been to a storage facility before. I am in the process of moving and was considering renting a space from Public Storage at this location. The manager, Cara, was very professional and explained $1 special in great detail for me in a way I could understand. She has excellent communication skills and provided me with a very good idea about the whole process of the business. Unfortunately, I did not wind up renting a storage space because other plans came through, but I will definitely consider Public Storage for future moving plans in the DFW area, especially at this location. May Cara and the staff be blessed!
    March 5, 2014
    Google Public Storage Marek Ok
    I am so pleased at this amazing staff . They went above and beyond to stay a few minutes after closing to allow me to pay my friends bill . They were so patient with me and after a long day, their smiles and understanding just made my long day so much better!! Their names are Cara and Patricia. Thank you . Marek .
    March 1, 2014
    Google Public Storage Gavin Parish
    Cara,Matt,and Patricia give excellent customer service.Love those guys!!!
    February 20, 2014
    Google Public Storage VeinyDickTracy
    3rd floor unit. They have one cart for you to use but not after 6pm.
    February 20, 2014
    Google Public Storage Brad K
    Awesome and clean!! Highly recommend!!
    February 20, 2014
    Google Public Storage Damon Mathew
    Fab.
    February 18, 2014
    Google Public Storage Patricia Giron
    Very courtesy and professional Eric mitchell
    January 17, 2014
    Google Public Storage Daniel Clayton
    They were great and went the extra mile for me to get moved in!
    January 12, 2014
    Google Public Storage Brian Locastro
    Cara and Pat were absolutely amazing!! They knew all the answers to the questions and were there to guide me, did not feel pressured at all.
    December 22, 2013
    Google Public Storage sandy anderson
    Very Pleased with this facility! Shortly after I called to inquire about a unit, Patricia called and gave me all the information that I needed. We had made a decision to store some things after helping my son move and we needed to store them that day so the movers could take them on over to the storage. I called ahead and she told me to try to get there by 4:30 if I could as they closed at five. Due to a crazy moving day, I arrived a little late, but she welcomed me in and helped me get the appropriate unit at a reasonable price and we were completely finished by 5:00. The units are clean and well taken care of. Patricia went out of her way to take care of me quickly and efficiently. I highly recommend this storage facility.
    December 2, 2013
    Google Public Storage Nick
    I don't even live near this Public Storage anymore, but I keep a unit here because the service is so great. Kara, Patricia, and Matt are the best. Super helpful and overly accommodating. They are no nonsense and stick to their guns, but they are always quick to provide a helpful solution to problems that can come up between doing an online search and walking in and wanting a better rate.
    October 31, 2013
    Google Public Storage Matthew Masek
    Reserve your unit online before going to the location. You can lock in a lower rate than they will quote you. Buy your lock before you rent, they will sell you their brand lock which is almost $20. Make sure you know when you want to move out. They will pro rate your rent only until the 6th of each month after that you will have to pay the whole month. They will offer insurance for around $10/month but my renters insurance covers off site locations so I declined their insurance. Over all the employees here are cool and efficient. They have hand carts you can use but you can only use them when the office is open. The carts are locked up so ppl don't leave them outside. So that is a pain if you want to move stuff and need on when the office is closed. ALWAYS check online first to get the best price. When you move out they will print you a receipt showing you don't owe any money but only if you ask for it. So ask for it!
    June 3, 2013
    Google Public Storage Chon Kim
    Great service from start to finish. I reserved a storage unit online, and got a follow-up call to verify my appointment time. I missed my appointment time, and someone called me to reschedule right away. The service was excellent, and my time to fill in all the paperwork and check out the storage unit took about 15 minutes from beginning to end.