Public Storage Self-Storage Units at 7895 Riverfall Dr, Dallas, TX

Great place to store your stuff

Great! SMU student so just needed a place to store a few things over the summer. Staff was so kind and helpful. Clean and safe facility. Reniga was my favorite employee! 10/10 recommend!

Chris has done an absolutely amazing job helping out, thank you!

Always in and out. Thank goodness 👍🏻

Great facility. Very safe place. Thanks Reniga for you help

Good location

Ms Regina is always very helpful. Very nice lady

Great location easy rental process and staff

Reniga and Susan are always help and cheerful when l come in

Reniga customer service at here job is a top notch u love her service

Reniga was amazing. I haven’t experienced such wonderful customer service from a storage company than this. Usually, they just want to get us in and pay the fee’s but really explain to us what we were paying, how to use kiosk when their not in office, and the benefits. Even while my fiancé and I were thinking about it, she was so patient and kind. I'm definitely glad we switched over to this place from our other place. She even followed up with a phone call to see how our move in went. I'm happy to have chosen this place. It also looks very new, with carts available for use. The best customer service.

Reniga's customer service is impeccable. Anytime Witherite has a need she, and her team has been of Service to us.

I've been with public storage for 8yrs plus. Every time I go to down or upsize my unit Reniga is always there to help. She is Awesome! She is very knowledgeable and always able to help you meet your needs. Although everyone is nice here. I prefer Reniga,she is the Best at what she does. She makes the process so smooth and swift!

Easy rental very good customer service

Darrell was very helpful and courteous in helping us with our storage unit. Thank you

Rengia was awesome

Reniga and Susan were extremely helpful!

We've had our unit here for the past 5 months and couldn't be happier. We actually got another unit yesterday and Reniga helped us complete that transaction- she was fast, super helpful and made adding an extra unit to our account very easy and stress-free. This particular location is very clean, feels secure and easy to get things in and out.

A great space that is easily accessible with nice and helpful staff! The units are super clean and they provides us with a lock. We had a 5x5 that was packed but there are larger spaces as well.

Reniga customer service is always exceptional! Such a great experience every time I visit!

Reniga is awesome she make me happy anytime i come to the store or order an appointment for public storage she keeps me happy

Wow reniga is great and awesome she keeps the hope of the people on high spirits and make them happy thank u we love u reniga

Reniga is A1with her service and great attitude! She is just amazing

Price keeps going up $100 per year and bathrooms are always locked. I'll be emptying my unit asap.

If I could leave more stars I would only because the super nice girl, Jordan, was very helpful with my move in this past weekend ! Recommend asking for her if you go to this location!

Reniga proved great customer service today!

Darrell was extremely nice and provided excellent service. He helped us in transferring storages and his job was well done! Fast and efficient. Staff is very cordial!

This is a great place, very clean and even air conditioned for my small unit. The staff is very helpful. This is my 2nd time renting to store for the summer and I would recommend them to anyone.

Darrell was a great help and efficient

Darrell was very helpful and did an amazing job helping me secure a unit

👍🏾👌🏾💯 👌🏾

Tried to meet with manager three times no when shows up even when you make appointment Total lack of integrity

First time storing and Jordan was very helpful and professional. I definitely recommend asking for this chic when deciding which storage unit to get!

Reniga and her team were extremely helpful during my moving process. She helped me find the perfect size to store all of my belongings. The property is extremely clean and I feel confident in knowing my items are safely stored away. Reniga helped alleviate so much stress during the process! Thank you to her and her team!

Staff was friendly and was attentive to the property.

Jordan gave the highest level of customer support and Reniga provided wonderful customer service as well.

The young lady Reniga was knowledgeable and helpful, great customer service!

Regina was very kind and patient when l came in to make my payment this morning. Although the property was very busy, it still looked well kept and clean. Thank you for the amazing service.also great facility

Deserea was amazing! She helped me handle everything with ease. Would use again and recommend!

Honestly one of the best public storage locations I’ve been too! This location is a lot cleaner and they actually have people in the office haha. Big thanks to Jordan & the other lady in the office for being patient and super helpful with all my questions.

I have been a longtime renter at this location. Yesterday I went to this location to pay for my rental units. The man who was at the desk, would not tell me his name, did not have a name tag on, and refused to let me pay for all of my units. I have paid many times at other locations and have NEVER been refused the opportunity to pay. This particular person has ALWAYS been rude to me. Funny, I have always been able to pay my bills at any location, except for the location I have my units. I had to search for another location to make payment. Also, in the past, I have asked to speak with the supervisor over that property and have been told that I cannot or that they do not know how to get the district manager. There is one man at this location who does his best to help, but the other people there are the most unhelpful, rude people. Beware. I still have not heard ONE WORD from anyone at Public Storage. I requested the contact of the regional manager as the district manager has not contacted me, 5 days after my request to her. Today is 1-11-2024

My wife and I live in Preston Hollow and we opened a storage unit a few weeks ago. It has been a few years since we had a storage unit but I have to say this location is pretty awesome, convenient to Preston Hollow and affordable. Customer service is exceptional and staff are super helpful. They took the time to give us a full orientation and show us all of the new technology with the phone app that has changed since our last rental. Our unit is in the main building. Everything is super clean, well managed and climate controlled. After hours access is super easy. I only wish we would have discovered this location sooner.