Public Storage Self-Storage Units at 7568 Greenville Ave, Dallas, TX

Warning!! They will get you in the door with a nice deal and after 3 months, per contract the are allowed to go up hundreds of dollars any time they want. My bill went from just 200 to 400 dollars after a few months!! It is not worth it with this entire company. Go somewhere else. This is company is not worth your business. They are money hungry scam artists!!

Had an issue with the automated kiosk being down. The customer service line was of limited help but then I OK. Thank you said it. They hit post right there visited the offices on Riverfall. Andrew and Reniga were patient and fantastic in helping me resolve a complex problem.

After posting my original review, I was promptly contacted by someone addressing the issues.. After my complaints are the resolutions, earning 4 stars from a 1 star review.. It's a place to store stuff but it has a lot of negatives.. ******It was just a bad first impression, that's all 1) It's been 12 hours since I started the rental and I have received about 80 welcome emails.. ******Woman who contacted me says she called some department and the emails finally stopped 2) The unit next to mine was leaking some type of liquid and it came over to mine.. ******No resolution was offered for this but I haven't gone back to check on my unit so idk of it's still leaking, I just put an old towel to soak up whatever came through 3) The door in my unit would not stay open.. ******No resolution but I play around a bit with the door and it stays open so I guess that's ok, would be nice if it got fixed (see next issue) 4) The center handle for my unit was broken so I had to use the side one and it made the door uneven and harder to open.. *******She offered to go fix the door handle herself but I won't be returning to that unit until I close on my house and I read they have a policy where they don't keep spare keys for security purposes so that one is on me along with the previous problem, she offered to fix and I'm grateful for it even tho I can't make it back for a while 5) This one is both a pro and con but the back gate stays open, I guess it's broken (pro- I was able to put some last minute things in my unit after hours.. con- not too safe if just anyone can get in)******Gate has been fixed, I just happened to start my rental on the day it was broken

I rented a unit online this week. When I arrived at the unit, I realized it was too small. I went in to speak with someone about getting a larger unit. Unfortunately, the office only housed a broken kiosk and no actual employees. Since the kiosk was not working, I called the phone number listed on the website. I explained the situation to which she told me that would be no problem. We discussed prices, all of which were much higher than listed on the website. When I inquired about the discrepancy, she informed me that the prices listed on the website were only for new customers. Existing customers must pay double the cost listed on their website. I have two concerns regarding that comment. 1) Why don’t you treat loyal customers as well as new customers? 2) I am a new customer. I rented the unit that very day and I hadn’t moved anything in yet. If I am willing to pay the price difference between the two units, why can I not get a different unit as a new customer? When the employee I spoke with wasn’t able to help me, I asked to speak with her supervisor. She told me that was not possible. She would have to fill out a written request and her supervisor would contact me within 72 hours. Not-so-surprisingly, I have yet to be contacted and the 72 hour window is closing momentarily. I explained that I no longer wish to do business with this company and I would like a refund because I never used the unit. I was only refunded for the lock that I never opened. I was not refunded for the unit I never used. Customer service and customer loyalty are low on their list of priorities.

I rented a storage from this location back in November. I went to check on my storage and learned that my 75 inch tv was stolen and alot of my other items were stolen as well. In the middle of my investigation I find out my storage was auctioned off. I went to the bbb and was told that they could only offer me a cheaper storage. This was an inside job no damage was done to the door my lock was cut off and items were stolen. Public storage told me they were not responsible for my property when i was GUARANTEED 24 hour security. PUBLIC STORAGE HAS FAILED ME I WOULD NOT RECOMMEND ANYONE GETTING A STORAGE AT THIS LOCATION. Another unit was also broken into which was a doctor who stored his patients private information in his storage.I REPEAT DO NOT RENT A STORAGE AT THIS LOCATION YOU WILL HAVE YOUR STORAGE BROKEN INTO AND PROPERTY STOLEN.

Great

I'm currently having the worst experience with this location. This location is supposed to be a self service location. I have been waiting as of now 2 hours for someone to open my storage. The storage has a different lock on than what was told to me in the app. I had to go to a separate location to get that answer after I called a hour before and was told that a manger would call shortly. They called a hour later the whole time I was on the property waiting my experience with this location has been the worst that I have experienced with a storage facility in my life.

1q

After 8 years of being a customer and giving 5 stars I am now changing it to 1 star!!! 0 is what i want to give.No one there, can't get anyone on local phone, on website phone, no email response , my auto pay billing is messed up....I am furious...not tgo mention my rate going up 50%!!!!!

When I started renting space from Public Storage a few years ago, my rent was $110. A few years later, there were a couple of changes: tenants must call and arrange for an appointment if there are issues, the phonelines are automated and do not allow for a person to be reached until several resets, and my rent has increased to $248. Why am I paying over double what I used to when the services are objectively worse than what they were? I would recommend steering clear of this company, irrespective of how many "$1 move in" rates you see. I see that the owner has responded; since this review (and his subsequent response), Public Storage has only made matters worse. On June 30th, I came to request them to remove the overhead lock so that I can replace it. The kiosk worker put in a work order to have it done within 42 hours. Next Thursday, July 7th rolls around, and I have not heard anything from anyone. I go back to Public Storage to operate the kiosk, and there is another employee there that says they can help me. He reaches out to his supervisor, and they assure me that my problem will be fixed the following day. Two days later and I still have yet to hear from anyone. I pay $243 for a 7 x 10 storage space that I cannot access. Public Storage, your business is horrible, your customer service is disorganized, and to add insult to injury, your back gate STILL does not work despite the massive upcharges.

We have our bill on auto pay. We are never late on our payment and have had this unit for more than 2 years of loyalty and we came today at 2pm today to find a an extra lock on our unit with no information as of why and no notification that it was being done by anyone through mail email or phone calls. There is a kiosk that replaced the people that work here which can not be helpful at all in our situation. Have not been able to speak to anyone despite our numerous calls from both of us being on hold for forever and sending emails out through the site to the call center.

Brian is a real go getter. He does what needs done, not just what it takes to get by. He’s a “keeper” so take care of him!

muchas gracias verenice por ayudarme con mi Pago

Reniga was muy bueno. She was very nice.

Jeffre was great and really helpful.

HORRIBLE experience! I wish I could've gave negative stars. Rent here at your own risk! It started with my unit getting locked with the managers lock due to my movers leaving my space unlocked. Well when my movers came back to finish up the move they could not get into my space. No problem I called the office and got a Kathy! She stated it was policy they lock your unit when it's left unlocked. I told her I need to get in my space now to complete my move. She tells me I have to wait two days because she is not at the location and do not visit it everyday! What?! I told her it was not possible for me to wait, my 30 days would be over by then and the rent would be due. Which I did NOT want to pay because I needed the unit for only 30days. Well little did I know this business took money already out my account! How? When I did my rental online it set you up automatically on auto pay! This is a sneaky way of stealing people's money! This isn't the worst part a Kathy was very disrespect, rude and hateful! When trying to explain I did not want to stay the extra month and want my money back she got out of control. Is this how you treat your customers? Then she hung the phone up in my face!!(Which from being in the customer service business that's termination of employment) I will never rent from PS and my family will NOT either!

Cathy was amazing. I literally was reassured by her knowledge of the facility. What a amazing experience. I will definitely say this location is top notch!!

Very clean and Kathy provided outstanding customer service!!

I went to public storage looking for a unit it was a girl in the name Carrie she gave me excellent customer service

Great place to rent from, Kathy talks you through everything!

I couldn’t have had a better experience of it wasn’t for Kathy debord, she took care of me with quickness and ease and had my storage ready in no time. THANK YOU!

Public storage is just that. A place where the public can pay to store their stuff that doesn't fit at their home, workplace or apartment. They usually run a move in special which helps because now insurance is required to rent, and the cost adds up. This chain of storage units is pretty good, I've never had any major issues. The only negative is that they hike the rental charge up pretty frequent so if you're storing long term, it gets to be a bit expensive.

Alex was awesome! Very helpful and thorough. She explained everything in great detail and has a positive upbeat attitude. She spoke loud and clear so that we could hear her through her mask and answered all the questions we had. She did an excellent job! 10/10 would recommend ⭐️

Needed a unit immediately and Alex was very helpful. Showed me the ropes and got me situated quickly. Thank you

Alex was super helpful in explaining the storage sizes to me. Had great customer service and a smile on her face. Would recommend this location.

I came in today to rent another unit with my mom Stacy & Alex was extremely nice and beyond helpful. She even wrote down my moms gate code, as she isn’t good with phones.

Came by today to look at a smaller unit and Ms. Alex was there full of energy answered all my questions with a smile and was on her way to work another Property to help customers . She is always friendly and helpful. Thanks.

I know you said give the review to your O banion location but I really wanted to say THANK YOU SO MUCH ALEX. Thank you for just listening to me vent about my problems even though its not apart of your job. THANK YOU SO MUCH YOUNG LADY. ( I gave both properties a review)

Very good and friendly customer service today by Sandy.

Very professional speedy service Sandy was a great representative 👍🏾

Love storing at this location good customer service Sandy always remembers my name

Sandy was amazing!! She helped me find a bigger storage unit for the same price rather than sticking to a cramped space. The fast service made my trip from Ohio very easy. Recommend this location with the outstanding customer service.

Alex and mark were just the best. If you need friendly services when needing a storage space ASAP this is the place to go!

Alex is the best! Wonderful customer service! And, incredibly kind!

Alex has amazing customer service.we need more people like her.

Alex has amazing customer service she went above and beyond her call duty to insure of satisfaction!! Need more people like Her !! Thanks ALEX!!

Friendly and easy process with sandy

Had a great rental experience at the last minute with Sandy very nice and helpful

Sandy is awesome Very helpful

Sandy and Alex are the best people to work with I’ve ever met!! They are extremely patient and nice people. I’ve used Public Storage in the past and this is my favorite one BY FAR because of the amazing professional service and positive attitudes they have everyday I see them!! I highly recommend this location for your storage needs!!

Today I stopped by here with a few questions with me moving out of my condo and ALEX was so informative and warm! She showed me the physical unit bc I had no visual of what size I needed. She has amazing energy. If any of my friends need a storage unit I am sending them her way! THANK YOU ALEX I could not have a better experience

Sandy was very helpful and fast with the rental and she is super sweet

Renee did a awesome job and was very helpful

Renee was super great at taking my payment great property and customer service

Friendly staff - especially Sandy. Easy to get in and out of when needed to access my unit.

I stored at Public Storage in Houston I moved here and I stopped in to at this location to see about prices Sandy was very informative even though it was 5 minutes to close. I will definitely be coming here to store.

Public storage is a great place to store they are fast and efficient and Sandy is always so helpful with anything you need. Prices are good and property is well kept.

Sandy was awesome fast and friendly and very happy on a Sunday. Will recommend to everyone

Property is always clean and neat Sandy keeps this place really nice. If your looking for a storage facility this is the one.

This place is awesome! Renee helped us navigate a process that we had not been thru before and she was super helpful, cheery and professional. Thanks again! George

We have been on this Property since 2019 alot has changed. Still neat and clean. Stopped in to ask ALEX a few questions as I needed another storage. Her energy is just wonderful!!! She was So SWEET AND HELPFUL! THANK YOU SO MUCH YOUNG LADY.

Sandy, was very helpful and very professional. I had visited many storage units before and wasn't satisfied until I talked to her. I recommend her great services to anyone. She deserves a raise.

Booking online was very easy. Got a call in a timely manner from Denise Breweratbthe location I booked for. She was very helpful in many ways had a high spirit and sound like she enjoyed what she does. Talked me threw the process as I informed her it was my first time renting a storage space.

Sandy was extremely helpful. Very good info about the services they provide. Walked me through the entire process. Thanks

Sandy was awesome with taking my payment and is always super friendly!!!! Great place to store your belongings

Sandy is so polite and friendly she makes storing here a pleasure. Property is so clean and well kept. Will recommend to everyone!!!!

Denise was so helpful and easy to understand the rental process and helped me out with what I need to protect my items. Great place clean and friendly to store at.

Great experience. Fast and friendly with Sandy. Would recommend to others.

Sandy did a great job. Could not have had better service!!

Making a payment was fast and easy with Sandy the office was clean and organized great place.

Reniga went out of her way to explain & show me the best options that best suited me. If you ever need a place to store your extra stuff in a clean & safe environment plus want knowledgeable staff; Go to the Public Storage at 7568 Greenville Ave. Dallas, TX. 75321

Good service, not crazy prices

Reniga and Tabitha are great and everything was a smooth set up. Thank you both for the great customer service.

Regina and Tabitha es muy bueno

Regina and the new trainer Tabitha is excellent the new trainer is working like she has work for public storage before with no hesitation of helping she was eager to help which is awesome I think she will be great for public storage and Regina is the best of all

Rrniga was really nice helping me. I appreciate her help.

Is always a pleasure to make my payment with Reniga. She is professional and down to earth. I look forward to seeing talking to her every month.

Regina es muy buenos .

Reniga is always superful helpful and friendly👍👍👍👍

Great customer service. Brandon was very knowledgeable answered all of my questions without hesitation. Would reccomend.

Public storage very Good the fromdesk she is nice Thank u Reniga

Great service

My experience with teeanna was great she does a great work explaining everything that you need to know to clear all your doubts I completely recommend anybody to come and check it out!!

..Reniga always super helpful and extremely courteous, with a beautiful smile to top it off.

Had a unit here for almost 3 years with no issues! Reniga at front office was very helpful and friendly! Was never worried about the safety of my belongings here.

Reniga is the absolute best!!!!! She stayed late to help get us another unit when we found out our first unit would not hold all of our stuff from our move. TOTAL LIFE SAVER!!! Highly recommended!! Thanks again!

Overpriced, rarely secure. We've been renting a space here for over 18 months. Let's see those 5 star reviews chime in when their bill doubles for absolutely no reason.

Carrie was very polite and professional when i went to make my payment, very pretty lady as well.

My experience was terrific the customer service was awesome Reniga was very helpful and Friendly I will definitely use them again if needed in the future

Reniga has good service, always has big huge friendly smile and she always make her customers feel appreciated.

Reniga was very good in helping me transfer units and save money. She is always polite and helpful. Thanks Reniga for all you do.

Came in in a rush and Renee was very helpful she deserve more than five stars I never seen somebody small this as bright as her and was so polite once again you're hired a new employee thank you Public Storage

I went in to purchase a space I was greeted with a big smile and a hello be right with you she was very polite and Renee made my day she listen to everything I had to say and at the end of our conversation she said hope your day gets better

Reniga and Renee were extremely helpful, when I walked in to pay, the both of them were all smiles and ready to help.

Ms. Renee I would like to Thank You For Your Patience In Assisting Me. You Deserve The Five Star, For politeness and all the help that you gave. Thank You And God Bless you for your services.

Excellent Service. Renigabis amazing, always feel welcoming when i go to location. Reniga always provides phenomenal customer service. Will recommend to others.

Reniga is always helpful and on point, always a pleasure to see her every month, definitely worth more then 5 stars, will recommend.

Reniga is the best representative ever, she knows how to do the job perfect. I recommend her any day any time.

I went in there to pay my bill. My unit is at another location. The young lady at the desk was professional intelligent and courteous.

Great place with amazing workers. Renee was a delight so warm and welcoming. I look forward to visiting again and seek her.

Renee and Reniga were extremely hopeful, fun, and lovely to talk to. They definitely made my day. Thank you guys.

Extremely nice

Nice place to store your stuff

Ok

Best public storage I've ever used. I went roughly a week ago after moving to Dallas very recently and Brandon was amazing. He explained what type of boxes I needed and helped me get the correct amount. I'd recommend this place to anyone moving and looking for great customer service while doing it.

Went to check prices and Brandon really helped me out. He was very efficient. The property was very clean and the office smelled great.

Came in here to buy boxes and thought I'd speak about my experience. Brandon was efficient and knowledgeable about the products sold here. He deserves a raise.

Reniga is always super helpful. Extremely patient and down to earth.

Reniga always provides great customer service and extremely help!

Awesome Manager Reniga helped me through the process and took a lot pf stress off of me with renting a unit. very knowledgeable and customer service on point the please and thank you'd you do not get nowadays sad to say! She is a asset to Public Sorage growth and customers returns. Also Brandon was very very helpful he explain the $1 fee to me that made sense b/c my first encounter with another employees was a bit confusing! Clean establishment!!! Kudos to both of them!!!

Reniga was helpful

👍👌👍

I was referred by U storage to public storage and found that my experience has been excellent customer service was great the room looked large enough to hold all my furniture and I would recommend that everybody come and use public storage my customer service rep was Renee Thompson and I really enjoyed her.

Excellent service. The attendent, Brandon, was phenomenal in getting me a space immediately for my items. Felt welcome in the establishment.

Very Clean, Nice Property, Very Well Manored, great customer service, its the best location

Reniega always súper helpful

Reniga always provides great customer service very time I come to this Public Storage location. Thank you Reniga!

Reniga is wonderful - great customer service.

Reniga helped walk me thru lease presentations. She also helped me reset my password and walk me me through that when I was having issues. Her customer service was above and beyond.

Reniga is amazing, Super helpful and courteous when l come to make my payments👌👌👌

Reniga is the absolute best. Always friendly and helpful. You need more like her.

WlReniga was super helpful💪

Reniga is and always has been amazing at Public Storage. She is very helpful, patient and one of the kindest people I have ever met. When I come here I look forward to seeing her.

Every time l go to make my payment. Reniga is extremely helpful and always super nice. The property is always clean. Conversation is always funny. At her best, she is Reniga, amazingly awesome!👌!

A very special place. The service here is Awesome. You will meet friendly faces.

Great customer service ! Thanks for resolving my small issue promptly 👍🏾👍🏾👍🏾👍🏾

This was a five star experience all the way around! I am a nurse and I keep weird hours when I'm doing my shift work so I overslept for my appointment. Reniga called me and instead of griping at me, she let me know there was another client there and gave me two more options for times to come in. While I was on the phone she also evaluated my need for climate control by asking me a few sensible questions and I discovered that I did not, in fact, need to spend the extra money on climate control but that I might actually need a bigger unit, which has proven to be true. I now have a whole couch I'm going to have to store in there!! YIKES!! She was not only patient but she was very helpful. When I arrived, we didn't have anyone else coming in so we got to chit chat and I just fell in love with her-she is an excellent property manager-she is on top of things when necessary. She is kind and she is patient and she knows her stuff, which is a relief to know. She is also a wonderful person in general. I discovered a lot about her life and she mine by just standing there getting paperwork signed and locks purchased and units picked. She is absolutely the best and this public storage facility is clean, well lit, beautifully managed and I may even stay past the one month I needed just to be able to hang out with my girl Reniga on occasion!!! She deserves a huge raise.

Man the manager at this place is awesome! Her service went way above and beyond my expectations when she helped me get inside the gate because my code was messing up. Very good people here.

The Most Wonderful and Best Customer skills Employee! I highly recommend getting your storage needs here, Reniga is a people person and very well trained. Will always find the best options for your needs. This is my 3rd time renting here and i never think about going somewhere else. Locations is always well maintained never seen anything unattended always have the elevator and push carts available to make things easier... ***** and if i could give them mor starts i would!!

Ima put it like this... u want great services an a great atmospher an a wonderful person behind the desk to do so. Miss Regina is the best. Allways upfront an porfessional. She makes the place a better. Always smiling an willing to help. Best place to do buisness 😎😁

El Mejor lugar para rentar !! Atención Al Cliente Perfecto con Regina y Precios..

Im so blessed to have met Reniga she is so pleasant and so polite and i really enjoyed doing business with her for the past two yrs. Thank u very much Reniga for ur time and patience with me

Reniega was very helpful....

Reniga was very helpful! She’s awesome!!!!

Reniga, Helen, were super helpful and efficient in helping me get into my space quickly!

I love this place and the grrrrrrreat customer

Reniga was very friendly, knowledgeable, and kind, which is rare these days, to see such great customer service and that smile is beautiful. I will be referring others.

Reniga is extremely nice woman. Always smiling and super helpful.

Reniga was so pleasant. Very good customer service skills and communication. She was very helpful with my short notice to move

Very nice and helpful great end to my day thank you reniga

This location is the best!!! Brandon has the best customer service so professional!!

I recommend them very well

I love the service and help with getting my unit the help that Brandon gives is 100% he helps his customers in every way he can

Reniga is courteous patient and very helpful. I love how she is always smiling very big when l go ti make my payments. HER smile lights up the whole room.

Regina is AWESOME! I forgot my code, she was packed and ready to walk out the door. She clocked back in and found my code for me. Best customer support I have received in a while. Thank you Regina!

Ms.Reniga is a nice person and good help

I lost my phone and Reniga found, she is very sweet. At her best, she is just simply awesome!

Very clean set up

Great service Brandon and Reniga! Highly recommended!

Brandon was awesome explained everything in detail and wasnt afraid to ask for help when he didnt kno gotta love someone who goes the extra mile

Regina was in the middle of training when I arrived and I was truly impressed by there professionalism and time management of getting me in and out. Just a great experience over all....

WHEN I SAY BEST CUSTOMER SERVICE EVER,,, MS. RENIGA WAS VERY WELCOMING AND FUNNY AS HELL. BEST EXPERIENCE OVERALL YALL GO SEE MS. RENIGA AT PUBLIC STORAGE SHES THE BEST

Awesome service!

Public Storage is the best storage facility in the Dallas area.Regina is the kindest person I've dealt with.

Reniga was so helpful to us. She assured the best customer service and followed through. We were satisfied as customers.

Reniga is always super helpful...

I recently moved to Dallas from West Texas, I was told people in Dallas were rude.After I met Reniga I knew that wasn't true.She is the nicest person I've ever met.

I loved the friendly atmosphere at public storage. It was my pleasure to meet Ms. Reniga.She was very nice to my husband and I.

I was kind of skeptical about using public storage,but Reniga put me at ease.

This was the best customer service I've ever experienced!!!

Reniga Jefferson was the most friendly and helpful person I've met in my life.The world would be a better place if more people were like her.

The rental process was made super easy with the help of Reniga. Glad I found the place!

Expensive for unit sizes and climate controlled units are barely able to be considered as such. Walk into a "cooled building" and most of the time it is either warmer inside than it is outside and humidity inside the climate controlled units is unbearable.

Johna was very helpful and friendly

Awesome sauce outstanding service

Verenice AND Reniga seré bith ver heñpful

Verenice es muy bueno

Reniga is a awesome individual who goes above and beyond

Reniga customer service was perfect and everything went smoothly

Do you have the wireless entry system at this location?

Public storage always comes through! The best specials and the best prices! Even in more expensive areas you can always count on them to work with you! Not to mention their customer service! As soon as i came in Reniga promptly greeted me with a smile! She made me feel welcome and comfortable and helped me step by step! That says alot because even if she was going through something that day she stood strong and still helped me to the best of her abilities! I really appreciate this company and its employees! Thanks again!...

Reniga was extremely courteous and professional! I loved working with her, and will definitely use them again!

Reniga is extremely helpful and patient. It’s always a pleasure talking to her when l pay my bill each month.l will definitely recommend others.

Reniga has great customer service. I recommend

RENIGA DOES AN AMAZING JOB. SHE IS SO FUNNY, PAYING MY BILL WITH HER EACH MONTH IS A BLAST....😊Super nice....

I been renting for over 8 years and Reniga has always been extremely helpful. I love Reniga and lm going to miss her. I will definetely recommend others.

They have great customer service!

Reniga was awesome with her customer service

Reniga is very helpful. She has a great personality and disposition.

It been a while since I got service this great like the one I got in public storage today by this beautiful woman Verenice. She really help me fulfill my needs today. I will defently recommend this store and I will defently come back. P.S. who ever is training them is doing an excellent job.

Regina was such a big help with my move in experience

Reniga was awesome, made everything easy for me.

Every month l make my payment with Reniga and she is always friendly and courteous.

Reniga was very accommodating, and helped me get the best price availability for the best unit sized to me. Definitely coming back

She has superb customer service.

Always a pleasure to pay my bill with Reniga every month.😀👍👍.

I appreciate how Reniga makes sure I have whatever I need.

Reniga service was excellent. She dealt with all my questions in a professional manner. One of the best customer service I have received in a long time.

Rep very help ful

I needed a unit and this property is conveniently located in my area and when i came for my reservation Samantha was very professional and knowledgeable and helped me out tremendously . I would recommend this company to anyone ....

Reniga at Public Storage assisted me and my husband and she gave us superior customer service. We will be working with her from now on when we need another unit.

I was helped by reniga and she was awesome. The whole process was easy and smooth. Thanks a lot!

Reniga is an awsome professional rep

Every month l make my payments with Reneeja. She is always courteous and helpful. She knows her stuff down to the science. Property is always clean. Will definitely recommend to others.

Cani go into my storage unit after hrs

Young lady was super helpful

Super amazing...yes Reniga

Reniga was veryr nice to stay late and help us with the rental...

Reinhard was very helpful and super amazing strong rental process....l moved out....but will definitely come back...

Reniga is very helpful

Bueno...

Reniega you got it down ...always a pleasure making my payments with you

Reniga

Great customer service at Public Storage,I was rushing to get to public storage before closing and Reniga stayed after hours and helped me find the perfect storage unit .

Rengia was very fast and helpful with getting a storage she made sure to cover all bases with us...Great Job!

Reniga was very professional, ,,customer service was great helpful...answered all my questions

Reniga was awesome.. she stayed late just to service me in my time of need and she was very respectful and had great customer service. KEEP HER!

RENIGA WAS WONDERFUL VERY HELPFUL. THANKS FOR GREAT CUSTOMER SERVICE.

Reniga was a great representative! She made sure I knew the policy procedures, rules, and assured my belongings were safe! Clean and quiet establishment! Thank you Reniga!!

Awesome lady

SAMANTHA AND RENIGA WAS VERY FRIENDLY......WL DEFINETLY RECOMMEND FRIENDS...THANKS YOU GUYS....

Samantha was very friendly and professional. Facility was very well kept up and clean. Highly recommend this location.

Reniga was very efficient, courteous, and helpful with my needs and concerns. I am very happy I went to this location!!

RENEGA WAS VERY HELPFUL

Reniga is great 👍

Reniga is 110...she goes the extra mile. It is a pleasure paying my bill every month with her.

Went to make a payment...rep was fast and efficient....

👍👍👍👍👍👍

Reniga is awesome

Reniga is awesome.........@ good worker

RENIGA WAS A GREAT HELP! THANK YOU!

Great customer service, great location, clean property😅😊😀

Dana was so helpful while I was here, very nice as well. I was in and out in a jiff and she also helped me with getting extra boxes for a great price. She was very accommodating and helpful. Also great location

Renia was great she was very helpful. She is very nice and friendly definitely what this place needs.

Thank you Tiffany for your help , the best customer service I had .

Reniga was so nice and helpful ,she welcome us like it a family, aboutt the information at the storage .thanks for all you help:)

I was really impressed with the service I received at this storage facility. The young lady Samantha was very resourceful about the products and storage space. I would recommend this place to my family and friends. Thanks for all your time and help.

Reniga was a Doll

Reniga and Sam were great

This place has been wonderful. They have always been very helpful with everything and always kept their word about anything they promised. Samantha and Reniga have been particularly helpful.

Samantha is the best always helpful and cheerful, place is very clean

Reniga always gives me great customer service and has been for over 5 year....

Samantha really helped me out today ... And i dont even store at this location ! Thank you ... Shes the best !

Regina is excellent..very freindly & courteous

Regina on Greenville and Meadows very nice very helpful good job great customer service is give her 10 out of 10

Samantha and Reniga helped me out a lot. Great customer service. It was quick and easy. Left satisfied. Will recommend you to others !

Reniga does a great job

Samantha was awesome

Reniga was very informative

I love my experience there with your manager Renige(hope didn't spell wrong) she was awesome. Please keep her on.

Meet Reniga, she is A++ and so is the property, l will definitely recommend😄😀

Reniga is the best! Clone her and you'll be #1 in Storage.

Reniga was extremely helpful and informative. She made my first time experience grand. She was very pleasant to speak with. I will definitely be back in the future and send business to this location on Greenville.

Reniga has been absolutely amazing for the last 3 and half years I had a storage unit there. If I wasn't moving out of town I would have kept my unit there as long as Reniga was watching over it. Thank you for everything!!!

she was great....I liked her help...Reniga helped me in ways that saved me all kinds of dollars....😆😆😆😆

Rengia was incredible, made it easy, was very detail oriented, gave me information for every little question, advice, and helped me get the perfect unit for me. Thank you!

awesome location

Reniga was great☺

Excellent customer service! the manager is super honest and really tries to help you. Totally recommended

The manager at this property rocks. Friendly and courtesy

Renija gave great customer service and took care of everything that I needed today. She was super friendly and professional, and I left a very satisfied customer!

Reniga is friendly and efficient, and gives great customer service. I recommend this location over any other because of her!

I have been using this storage facility for many years and love the location and employee. Reniga is usually the employee who is there when I am and she is not only very kind, but also calls me by name each time she sees me. She was VERY helpful the one time I locked my keys in my car and was very patient while I tried to get a replacement set brought over. Highly recommend this facility and big props to Reniga!!

Awesome

Nice location.

Reniga has awesome customer. Always a pleasure when l pay my bill. She is always quick and efficient😃

Awesome lady!

Reniga was Great!!!!!! She took care of me very well.. Customer service was excellent... Will refer anyone I know to this location... 👍👍👍👍👍👍👍👍👍

Regina was great with customer service and loved her service.

Reniga is awesome answered all my questions that I had and gives you the best rate to help save money......

Reniga is awesome, she really made my experience wonderful. I just moved out but will come back to here if I need to rent again.👍

Reniga...made the rental process quick and easy. She was so bubbly and funny.

Reniga is the real deffination of what customer service is all about. Great sense of empathy, caring and patient individual. Always in the mode of giving every customer a 5 ✴✴✴✴✴ service. She rocks!!!

Been here for years and Reniga is always nice and pleasant. Always see her working hard out on property.

Carian...was awesome

Reniga is awesome

Excellent customer service goes a long way.

Reniega awesome

Was very helpful and reindly.great personality.

Reniga was nice and quick

Reniga is great and will take care of issues ASAP. My original review after just dealing with the customer service line was 1 star, and I was outright mad. Reniga took care of my issue quickly and easily.

Reniga was super helpful and very nice! She helped us get everything we needed. Very highly recommended!

Reniga was quick with my payment

Reniga is amazing. She answered all my questions to a T. I was afraid of the location until I saw that yall have top flight security cameras and I knew my personal belongings would be safe..

The girl Carian and Reniga provided great customer service.

Akhila and Kimberly are the best! They really know what they're doing and are great at what they do!!

Just moved out yesterday, was here a month and everything went well, if need to rent again, I will come back...

Reniga gives excellent service everytime we come in. We have been year for a year and have had a wonderful experience. Thank you guys!

Reniga was great, helped ne with every thing I needed

Reniga was a 10 all the way! Excellent customer service. She explained everything very well and made my experience wonderful. I would recommend this place to anyone!

Reniga was awesome

Reniga is Great customer service very friendly and helpful person

Edwina was awesome

Reniga has good and nice customer service very nice young lady!!☺

Reniga es exelente lo mejor nos atendio de maravilla. Recomiendo el lugar y a ella gracias es la mejor.

Public Storage was so friendly, helpful and professional. It was so easy to get in and out when I needed to access my stuff. It was safe and the climate control kept my things in good condition (a must in the Texas heat)! Really I could not be happier, and I called a lot of places. Reniga was the first person I found who actually was helpful and she continued to be helpful even after she made the sale. Reniga was AMAZING. Truly if there were more people like her in this world it would be a much better place.

Reniga was very friendly and awesome, highly recommend

Reniga customer service is outstanding c

Ms. Reniga Jefferson was so incredibly helpful and personable! She definitely went out of her way to make sure we were all taken care of!

Reniga is awesome. She always calls to make sure I'm not late on my payment. She knows her business down to the science. I'd definitely recommend this Public Storage to my friends and family.

Kimberly and Becky are the most amazing people on the entire planet!!! Great customer service. Will really work with you

Bravo and Reniga were great. I didnt have my code, I came in and they were very alert and polite. They gave me my code and came with me to make sure it work. Awesone employees.

Reniga is the best! She was so sweet and helpful. I Will recommend to all my friends!

I couldn't be more pleased, Regina was so courteous, not only did she say sorry thanks for being patient a 100 times, she was just super sweet. She saved me time and money, the process was so easy. The property was a 110% super clean. I'd highly recommend.

the clerk was very helpful and she helped me with the $1 move in special

Reniga n Deanna hooked it up. My first time move in they h.b.o helped a brother out I would definitely recommend others to come by and I would most definitely come back

Reniga and Deanna was really great, and super friendly. They carefully explained the storage options and benefits of the moving supplies. Very likely to send people this way in the future :)

Reniga and Deanna were excellent. They gave great customer service and showed me everything on the sales floor. I would definitely recommend this storage facility to anyone.

Reniga is always smiling very big. She is always friendly and helpful. She took care of my girlfriend and I. She always knew who we were since day one. Outstanding customer service goes a long way. Public Storage was not average, they are outstanding.