Public Storage Self-Storage Units at 8300 Fry Rd, Cypress, TX

Melissa and Chelsea have wonderful service

Awesome property and very clean. I am a vendor for Public Storage and the staff here is great and pleasant to deal with. I mainly deal with Melissa and Sebastian and they always help me with anything I need. You always see them out on property working. Recently met Cory at this location and he seems like a great fit. Melissa knows her property and tenants/customers very well and it reflects when you see her customer engagement. Would definitely rent from this location.

Sharon was very helpful with me accessing my unit.

I went to do a transfer for my storage unit and Sharon was so helpful and explained everything to us. Thank you to be so kind.

Sharon was very helpful and informative about the storage!!!

Melissa gave the best customer service !

Melissa is awesome!! Definitely recommend !!

Melissa is great! Great customer service and nice storage facility.

We will store our furnitures here for 6months. The location is very convenient, can accommodate semi trucks. Very clean. The staff onsite (Melissa) is very friendly and helpful.

Cherame and Melissa are amazing they did great helping me found my unit good price. Thanks ladies

Customer service was great, thank you Melissa, John and Sharon

I just wanted to take a moment to say thank you to Melissa & Jo for being so helpful and amazing. Thank you for helping me with my account and resolving the technical payment issue that I was experiencing!

Melissa and Jo are amazing and thanks for helping me get all setup!

Melissa was great ! Love the customer service here !!

Melissa was awesome! Great customer service!

Very helpful front desk, online process is easy. Facility is clean and brightly lit.

Melissa is so kind and helpful. The storage unit is very clean and well taken care of. Move in day was a breeze.

Melissa was amazing! She was very helpful and understanding!! I loved my interaction and would definitely recommend this location to others!!

Melissa was awesome!!!

Melissa help me so much she is awesome!

Melissa was very friendly. She helped me find another unit at a fair price. Her service was 5 stars.

I came to visit the location and Melissa helped me so much! Great customer service!!!

I chose to use public storage feb1st , The lady chelsea on 8001 barker cypress had an nasty attitude and aura and did not want to help , I DO NOT RECOMMEND THAT LOCATION , SHE EVEN HAS HER LITTLE SON WORKING WITH HER , while he rides back and forth on his scooter being rude to customers . i stumbled on this location , which is more convenient and reliable since it’s 3 mins away from me , i was helped by MELISSA , SUCH A NICE AND OUTGOING WOMAN , she was ready to help and any questions i had she answered them ! this is my first time using any storage also ! i had end up forgetting how to get to my storage and she checked on me outside to see if i was okay ! then she told me she could meet me by the gate and show me , WHICH SHE DID JUST THAT ! such an amazing woman and she had to go on lunch , so i really appreciate her for that , THAT MADE MY DAY , thank you MELISSA!!! great customer service and personality , AGAIN THANK YOU SO MUCH FOR YOUR GREAT HELP ❤️❤️❤️❤️❤️

This location has the best customer service. Thank you Melissa

Melissa was great help! Thank-you guys i would definitely recommend!

Melissa is great at helping like she’s fast

Melissa is amazing!

Hayley was great help thank you!

Melissa was outstanding. Great service.

Melissa is the best manager! She deserves a raise !!!

The new guys or current mangement have the worst client communication, unpolite and never there when you need help and if you call it takes at least a day to answer you.

Melissa is an amazing manager !! I love the customer service she provides me every time I come in the office.

Melissa was awesome!!

Melissa is great!!! I appreciate her customer service !!!

These people since taking over from community self storage have been a nightmare. Without sending letter in the mail on emails to an account that send a notification back regarding the account being inactive auctioned off my unit for one month past even though I left countless messages that I was in the hospital fighting my cancer. Memories of my grandfather. Gone, memories of my children gone, Their new system would never allow a simple payment online, there new system would never allow my husband to go into make the payment because they wanted my signature on documents. A new kinda low. I will never recommend anyone use them. Absolutely low life business

Melissa is amazin.!!!

William was Very helpful!

Melissa has the best customer service!

Great service

Melissa was awesome !

Just a note to say that Melissa is a great help. She's been very helpful every time we're here.

Melissa is awesome!!! She stayed after to help me today and I appreciate it soon much!!!

Great service! Zach was very helpful in helping me fix my payment issues.

Melissa has wonderful customer service. Thank you so much for your help today.

William helped me out today and was very friendly and gave me fast service had me in and out. The location is convenient, gated and clean. Just wish the prices were a bit more affordable but these are the days we live in.

Melissa was great. I went there to get help in understanding a charge on my account and she patiently and knowledgeably explained until I got it. May not be happy with paying more but at least I'm confident the charges are fair. Thank you Melissa!!!

My husband and I recently rented a space and Melissa gave us the best prices and her service was off the chain. Thank you!

if you hoard stuff good idea to put some stuff away from your house, plus customer service is solid, never had a problem talking to the people there

Came in to price out some storage units the other day , and this guy chase made all of the information so much easier to understand, would definitely recommend this place for anyone who wants a great hassle free storage experience!!!

Pretty nice units, and the in person help is amazing. You need somewhere to just deposit something for a short time or a long time, you can count on this Public Storage.

Service you can depend on, reliable storage that takes the hassle out of finding space for all the stuff you end up acquiring throughout life. If you want storage, this place can provide it with little hassle. no problems so far.

Chase was great!

I had a great experience getting my storage unit here. Melissa explained everything clearly and had me on my way in no time. Great customer service from her.

Customer service was good & this location is clean. I would definitely recommend

I want to say this is a wonderful location the customer service was outstanding. From the way me and my husband got greeted, to the communication, to the lady at the front desk (Connie ) trying to help us with the best price. We appreciate your service and time.

I'm moving soon and will be closing my unit, Chase helped walk me through the process and told me all the needed information he is great! Highly recommended this site!

Melissa was awesome! She helped so quickly and got me on my way to my storage unit!

Keisha was very helpful and VERY professional my aunt was looking else where ,but Ms Keisha made us fell extremely welcomed .

Great experience getting started with Melissa! She was so helpful and kind!

Customer service was superb! 10/10 Thanks again, Melissa! I highly recommend this facility!!

What can I say. Nice place. Nothing extravagant. Nothing bad about it either. I'm not paying so I don't k ow the price of units but minus that. Nice place.

Tina and Melissa are so sweet and helpful! I would recommend this place to anyone

Melissa was great!!

James the manager there on site was very nice and full of information about the store units. It was so nice to talk to someone that was respectful and responsible. James went above to help my mother in law with all her questions.

Melissa is awesome

Melissa was awesome helping me figure out the right storage space needed. Thank you!!

Melissa and the team were amazing!

Ellette is truly a great kid. Great customer service

Ellanette was such a big help. She was here at the Rosenberg property and we thought she worked here. She explained she works at a different property but could answer our questions. Great customer service.

Ms.Melissa was very nice, helpful, has wonderful customer service 👏 thank you for all your help i appreciate it

The staff is very nice. I chose this location because the price for a small locker was affordable. I was taken aback by the mandatory $15 a month additional insurance fee which of course increases my monthly rate fro. $13 per month to $28. I wish I had been told this advance especially since I received multiple calls confirming my rental date and time to come in. I think at least 3 calls total. Overall, the ladies were VERY NICE and the facility a d storage area looks clean and safe. I am going to try to empty out that space as soon as I can, hopefully before months end because $13 plus tax is what I was prepared to pay, not double without prior warning. I would recommend this place be a use their rates are good and the staff is very helpful.

Covid doesn't stop their shine. Ms. Ellenette was a great help in helping me pick the right place to go for storage. Sadly I wasn't able to afford these rates, I see why they ask for that much. Customer service baby!!

Yikes, this place seems nice at first but they have a problem with Rats! My sister had two storage units here that were affected. The movers told us they’ve never seen a problem like that at a climate controlled storage place. Of course, the company won’t do anything and has told us we should follow up with insurance. I’m sure they won’t miss our business, but new renters should be aware about this issue.

Close friends of mine kept their stuff there while transitioning between houses only to come back to their unit having a rat infestation. The company offered zero compensation and looking around it seems like they have known about this issue since July and when it comes up they pretend like it's the first time they are hearing about it. Avoid this place.

This place has rats. Do not use! It's trash

Where are the dollies and carts to move with? Should be ashamed to have people carrying their items back and forth. Just plain sad. I couldn't find 1 cart or dollie there.

Love this place !

Great place!

Quick and easy

Love the ladies

I keep my barber supplies here 👍🏽 if need a great cut in Katy google CultureSupremeLLC💈

Understaffed since this company took over.

Great place to store your valuables. The personnel in the office are very helpful and look out for YOUR best interests. Dr. William Allan Kritsonis

Stephen and Brookie were very nice and welcoming when I stopped in to inquire about their storage facility today. The office was clean and organized. I will definitely be back.

Nice storage facility lots of room and office personnel are very nice.

Never will rent U-haul from here again lady at the front very rude truck keys were not in lockbox dolly ordered was not available and she didn’t care to assist with getting me one

This is reliable storage，I have rent locker there and trust them totally，I think I would keep my stuff there for long.

Nice Facility

Do not trust the posted rates on the web for this company. They will spring mandatory fees on you when you arrive to increase their bill. I went out of my way to do business with these guys till they tried to add an extra 25%(!) to my monthly fees for insurance. They would not allow me to opt out of the fee. Total nonsense. I took my business 0.5 miles north on Fry road to their competitor who treated me fairly and honored their posted rates. Don't do business with companies that bait and switch. Walk out and demand better. You deserve it.

They are so nice in love there customer service. Keep up the good job guys

Great job Linda.

Their rules are nonsense and their rates are even worse

It was great very nice people

Very good customer service and reasonable rate for monthly storage service

Great customer service

Safe storage friendly

Stephen is very friendly, knowledgeable and helpful. He listens to the needs of his customers and proceeds accordingly. I also spoke with Erin on more than one occasion and she is very nice, as well.

Great storage company. Clean and secure. Friendly staff

Great storage

Bueno

They took care me. Very helpful.

I moved locally and this was a perfect place to stash my stuff for a few months while the new house was built. The staff was very easy to work with, very helpful, and very knowledgeable. The complex is well kept and the climate control works appropriately. If I ever have need of a storage unit again, this will be my first call.

Very helpful customer service.

Friendly staff. I would recommend.

Great rates

Please come visit us!

Nice clean place

Buena seguridad y buenas tecnologías en sistemas de storage