Public Storage Self-Storage Units at 8300 Fry Rd, Cypress, TX

Came to get my neice a unit. Melissa and anita was very helpful!

Melissa was great help!

Melissa was so helpful with getting my storage. I would recommend anybody who come to this public storage.

Melissa was great help today and she speaks Spanish! Gracias Melissa!

Came to rent a space and Melissa was so helpful! Thank you! Great location!

Melissa is the Best manager!!!

Office staff is very friendly, helpful and professional. I highly recommend the Public Storage at 8300 Fry Rd.

Kailey gave great service and was very helpful today

Melissa and Kailey were amaziingggggg! Came from Katy and they made my move so easy !

Melissa and Kailey are the best ! Came here to get a unit and they were so helpful and knowledgeable! Recommend !!!

Melissa property is so clean and she is just the sweet!

Melissa provides the best service! Clean and nice property !

Kailey Kailey was such a great help to me. She was very kind and considered. She answered all my questions and was very professional.

Melissa was so kind and helpful! I recommend this location!

Just moved here from out of state and Melissa has been so helpful and sweet

Went there on 5/18 within the hours that they are allegedly open. I could not gain access to my unit. The power was out because of the tornado a couple of days ago, but I had equipment in there that I needed to retrieve. There were no signs on any of the doors stating there was a change in hours otherwise. There's no excuse given the amount of money that we pay to rent here. If the power is out then you need to schedule the appropriate staffing to give tenants access to their units. So, to everyone reading this: do not rent from PS if you plan on storing any equipment that you would need after a storm because if the power is out you won't be allowed to come and get it. EDIT: They began to let people onto the property but they said to do so at "your own risk." Once again, no staff was present (Where were you, "Melissa"? 🤔) You can be assured that they will be putting a new clause in everyone's contract that will state in the event of a power outage no one will have access to the property. I don't know who "Melissa" is, but apparently the reviews for this place are loaded with identities from people that have only made 1-4 lifetime Google reviews (lifetime reviews are real time). It's not just for this business, but many businesses that have Google reviews artificially inflate them with positive bogus reviews. In November 2023, my rent was $182 a month. Now it's $215 with their so-called mandatory insurance. Screw you guys. I'm out of here and your so-called climate controlled units that are HOT as hell. Edit 9/13/24: I vacated my unit in August of 2024. At least the checkout was painless and received confirmation of my vacancy. Price around before you decide to rent here. I know for an absolute fact there are cheaper places than this. When Community storage owned the property it was much better run and the rates were not going up constantly. I had a shed built on my property so I did not need this unit any longer.

STAY AWAY! DO NOT RENT HERE!! They raise their rent well above market rates so they can give you a temporary discount at fair market rates. Despite all the money they charge, they refuse to put enough carts in each of the buildings, and we are constantly having to search through other buildings to find one. There are light bulbs out through out the property. I've been waiting for 4 months to get one of the two, tandem light fixtures repaired in my unit. The property manager gave me a nonsensical response stating they need to get power pulled from another storage unit... but the adjacent light fixture has power. She admitted she doesn't comprehend how electricity works and is just repeating what her vendor told her. I have been a customer here for years, and frankly, it was managed much better when Community Storage owned it. At least they didn't try to raise your rent every 6 months above market rate and force you to move to a different unit in the property in order to pay fair rates. Stay away.

Melissa did a amazing job with help me with all my questions. Very nice and showed me a show room of the unit. Thank you for all the help

Melissa was awesome help today! Working hard! Let her leave early!

Andrew and Melissa are amazing! Great assistance! Thank you very much! 🙏🏻

Melissa was great help today showing me my future space !

Melissa was great excellent service outstanding went above and beyond my expectations will do business with her and the facility because of my experience and her expertise and knowledge thank you very much again. Melissa keep up the good work and corporate. Y’all did a good job. She’s a keeper promote her and give her, bonuses and raises she deserves it outstanding

Melissa was great help! I would definitely recommend!

We purchased a storage unit from this facility and the staff was very friendly and helpful. I highly recommend this company and location. A++

Melissa & Bryan are Outstanding

Melissa was very helpful at helping me find the right space. !

Melissa was amazing. She helped me and gave specific instructions to help access the building.

Marcus was very helpful with answering my questions about the units here and was very friendly!

Melissa is amazing!!! Love this place!!!

Melissa was great help!!! Love her attitude!!! Definitely recommend!! My hero!

Melissa was a good help today looking forward to renting a unit here 👍

Melissas great!

My stuff was stolen out of my storage and the workers acted like they didnt know what was going if i were you i would not bring my things here at all and im planning to sue for not protecting my property and valuables.

Melissa was very nice, she explained everything well, and I’m very happy with the customer service I received from her

Melissa has great service! She really helped me find my space !!

Melissa and Kathyrn were extremely kind and helpful to assist me in getting my storage unit and details.

I’ve had such a great experience with this location. Melissa was very helpful and sweet.

Had a brief stay here renting a small 5x5 locker at this location. My observations are that compared to most of the other locations I have rented units at. This location has authentic reviews based on good management and a clean facility.

i wants to give thanks to Melissa she was very nice, kind and very helpful she made me feel very welcome to rent from public storage also the place is very clean.

Melissa is great! Great customer service and she was very helpful

I needed to pick up some boxes for moving. Melissa was wonderful! She was very professional, kind, and helped me with everything I needed. I couldn’t have asked for a better experience!

Melissa and Chelsea have wonderful service

Awesome property and very clean. I am a vendor for Public Storage and the staff here is great and pleasant to deal with. I mainly deal with Melissa and Sebastian and they always help me with anything I need. You always see them out on property working. Recently met Cory at this location and he seems like a great fit. Melissa knows her property and tenants/customers very well and it reflects when you see her customer engagement. Would definitely rent from this location.

Sharon was very helpful and informative about the storage!!!

I went to do a transfer for my storage unit and Sharon was so helpful and explained everything to us. Thank you to be so kind.

Sharon was very helpful with me accessing my unit.

Melissa gave the best customer service !

Melissa is awesome!! Definitely recommend !!

Melissa is great! Great customer service and nice storage facility.

Cherame and Melissa are amazing they did great helping me found my unit good price. Thanks ladies

We will store our furnitures here for 6months. The location is very convenient, can accommodate semi trucks. Very clean. The staff onsite (Melissa) is very friendly and helpful.

Customer service was great, thank you Melissa, John and Sharon

I just wanted to take a moment to say thank you to Melissa & Jo for being so helpful and amazing. Thank you for helping me with my account and resolving the technical payment issue that I was experiencing!

Melissa and Jo are amazing and thanks for helping me get all setup!

Melissa was great ! Love the customer service here !!

Melissa was awesome! Great customer service!

Melissa is so kind and helpful. The storage unit is very clean and well taken care of. Move in day was a breeze.

Very helpful front desk, online process is easy. Facility is clean and brightly lit.

Melissa was amazing! She was very helpful and understanding!! I loved my interaction and would definitely recommend this location to others!!

Melissa help me so much she is awesome!

Melissa was awesome!!!

I came to visit the location and Melissa helped me so much! Great customer service!!!

I chose to use public storage feb1st , The lady chelsea on 8001 barker cypress had an nasty attitude and aura and did not want to help , I DO NOT RECOMMEND THAT LOCATION , SHE EVEN HAS HER LITTLE SON WORKING WITH HER , while he rides back and forth on his scooter being rude to customers . i stumbled on this location , which is more convenient and reliable since it’s 3 mins away from me , i was helped by MELISSA , SUCH A NICE AND OUTGOING WOMAN , she was ready to help and any questions i had she answered them ! this is my first time using any storage also ! i had end up forgetting how to get to my storage and she checked on me outside to see if i was okay ! then she told me she could meet me by the gate and show me , WHICH SHE DID JUST THAT ! such an amazing woman and she had to go on lunch , so i really appreciate her for that , THAT MADE MY DAY , thank you MELISSA!!! great customer service and personality , AGAIN THANK YOU SO MUCH FOR YOUR GREAT HELP ❤️❤️❤️❤️❤️

Melissa was great help! Thank-you guys i would definitely recommend!

This location has the best customer service. Thank you Melissa

Melissa is great at helping like she’s fast

Melissa is amazing!

Hayley was great help thank you!

Melissa was outstanding. Great service.

Melissa is the best manager! She deserves a raise !!!

The new guys or current mangement have the worst client communication, unpolite and never there when you need help and if you call it takes at least a day to answer you.

Melissa is an amazing manager !! I love the customer service she provides me every time I come in the office.

Melissa is great!!! I appreciate her customer service !!!

Melissa was awesome!!

These people since taking over from community self storage have been a nightmare. Without sending letter in the mail on emails to an account that send a notification back regarding the account being inactive auctioned off my unit for one month past even though I left countless messages that I was in the hospital fighting my cancer. Memories of my grandfather. Gone, memories of my children gone, Their new system would never allow a simple payment online, there new system would never allow my husband to go into make the payment because they wanted my signature on documents. A new kinda low. I will never recommend anyone use them. Absolutely low life business

Melissa is amazin.!!!

William was Very helpful!

Melissa has the best customer service!

Melissa was awesome !

Great service

Melissa is awesome!!! She stayed after to help me today and I appreciate it soon much!!!

Just a note to say that Melissa is a great help. She's been very helpful every time we're here.

Great service! Zach was very helpful in helping me fix my payment issues.

Melissa has wonderful customer service. Thank you so much for your help today.

William helped me out today and was very friendly and gave me fast service had me in and out. The location is convenient, gated and clean. Just wish the prices were a bit more affordable but these are the days we live in.

Melissa was great. I went there to get help in understanding a charge on my account and she patiently and knowledgeably explained until I got it. May not be happy with paying more but at least I'm confident the charges are fair. Thank you Melissa!!!

My husband and I recently rented a space and Melissa gave us the best prices and her service was off the chain. Thank you!

Chase was great!

if you hoard stuff good idea to put some stuff away from your house, plus customer service is solid, never had a problem talking to the people there

Came in to price out some storage units the other day , and this guy chase made all of the information so much easier to understand, would definitely recommend this place for anyone who wants a great hassle free storage experience!!!

Pretty nice units, and the in person help is amazing. You need somewhere to just deposit something for a short time or a long time, you can count on this Public Storage.

Service you can depend on, reliable storage that takes the hassle out of finding space for all the stuff you end up acquiring throughout life. If you want storage, this place can provide it with little hassle. no problems so far.

I had a great experience getting my storage unit here. Melissa explained everything clearly and had me on my way in no time. Great customer service from her.

Customer service was good & this location is clean. I would definitely recommend

I want to say this is a wonderful location the customer service was outstanding. From the way me and my husband got greeted, to the communication, to the lady at the front desk (Connie ) trying to help us with the best price. We appreciate your service and time.

I'm moving soon and will be closing my unit, Chase helped walk me through the process and told me all the needed information he is great! Highly recommended this site!

Melissa was awesome! She helped so quickly and got me on my way to my storage unit!

Keisha was very helpful and VERY professional my aunt was looking else where ,but Ms Keisha made us fell extremely welcomed .

Great experience getting started with Melissa! She was so helpful and kind!

Customer service was superb! 10/10 Thanks again, Melissa! I highly recommend this facility!!

What can I say. Nice place. Nothing extravagant. Nothing bad about it either. I'm not paying so I don't k ow the price of units but minus that. Nice place.

Tina and Melissa are so sweet and helpful! I would recommend this place to anyone

Melissa was great!!

James the manager there on site was very nice and full of information about the store units. It was so nice to talk to someone that was respectful and responsible. James went above to help my mother in law with all her questions.

Melissa is awesome

Melissa was awesome helping me figure out the right storage space needed. Thank you!!

Melissa and the team were amazing!

Ellette is truly a great kid. Great customer service

Ellanette was such a big help. She was here at the Rosenberg property and we thought she worked here. She explained she works at a different property but could answer our questions. Great customer service.

Ms.Melissa was very nice, helpful, has wonderful customer service 👏 thank you for all your help i appreciate it

The staff is very nice. I chose this location because the price for a small locker was affordable. I was taken aback by the mandatory $15 a month additional insurance fee which of course increases my monthly rate fro. $13 per month to $28. I wish I had been told this advance especially since I received multiple calls confirming my rental date and time to come in. I think at least 3 calls total. Overall, the ladies were VERY NICE and the facility a d storage area looks clean and safe. I am going to try to empty out that space as soon as I can, hopefully before months end because $13 plus tax is what I was prepared to pay, not double without prior warning. I would recommend this place be a use their rates are good and the staff is very helpful.