Public Storage Self-Storage Units at 8300 Fry Rd, Cypress, TX

Melissa was great help! I would definitely recommend!

We purchased a storage unit from this facility and the staff was very friendly and helpful. I highly recommend this company and location. A++

Melissa & Bryan are Outstanding

Melissa was very helpful at helping me find the right space. !

Went there on 5/18 within the hours that they are allegedly open. I could not gain access to my unit. The power was out because of the tornado a couple of days ago, but I had equipment in there that I needed to retrieve. There were no signs on any of the doors stating there was a change in hours otherwise. There's no excuse given the amount of money that we pay to rent here. If the power is out then you need to schedule the appropriate staffing to give tenants access to their units. So, to everyone reading this: do not rent from PS if you plan on storing any equipment that you would need after a storm because if the power is out you won't be allowed to come and get it. EDIT: They began to let people onto the property but they said to do so at "your own risk." Once again, no staff was present (Where were you, "Melissa"? 🤔) You can be assured that they will be putting a new clause in everyone's contract that will state in the event of a power outage no one will have access to the property. I don't know who "Melissa" is, but apparently the reviews for this place are loaded with identities from people that have only made 1-4 lifetime Google reviews (lifetime reviews are real time). In November 2023, my rent was $182 a month. Now it's $215 with their so-called mandatory insurance. After PS took over, so did the rodents. This place went downhill. Screw you guys. I'm out of here and your so-called climate controlled units that are HOT as hell. DON'T RENT FROM PUBLIC STORAGE!

Melissa was amazing. She helped me and gave specific instructions to help access the building.

Marcus was very helpful with answering my questions about the units here and was very friendly!

Melissa is amazing!!! Love this place!!!

Melissa was great help!!! Love her attitude!!! Definitely recommend!! My hero!

Melissa was a good help today looking forward to renting a unit here 👍

Melissas great!

My stuff was stolen out of my storage and the workers acted like they didnt know what was going if i were you i would not bring my things here at all and im planning to sue for not protecting my property and valuables.

Melissa was very nice, she explained everything well, and I’m very happy with the customer service I received from her

Melissa has great service! She really helped me find my space !!

Melissa and Kathyrn were extremely kind and helpful to assist me in getting my storage unit and details.

I’ve had such a great experience with this location. Melissa was very helpful and sweet.

Had a brief stay here renting a small 5x5 locker at this location. My observations are that compared to most of the other locations I have rented units at. This location has authentic reviews based on good management and a clean facility.

i wants to give thanks to Melissa she was very nice, kind and very helpful she made me feel very welcome to rent from public storage also the place is very clean.

Melissa is great! Great customer service and she was very helpful

I needed to pick up some boxes for moving. Melissa was wonderful! She was very professional, kind, and helped me with everything I needed. I couldn’t have asked for a better experience!

Melissa and Chelsea have wonderful service

Awesome property and very clean. I am a vendor for Public Storage and the staff here is great and pleasant to deal with. I mainly deal with Melissa and Sebastian and they always help me with anything I need. You always see them out on property working. Recently met Cory at this location and he seems like a great fit. Melissa knows her property and tenants/customers very well and it reflects when you see her customer engagement. Would definitely rent from this location.

Sharon was very helpful and informative about the storage!!!

I went to do a transfer for my storage unit and Sharon was so helpful and explained everything to us. Thank you to be so kind.

Sharon was very helpful with me accessing my unit.

Melissa gave the best customer service !

Melissa is awesome!! Definitely recommend !!

Melissa is great! Great customer service and nice storage facility.

Cherame and Melissa are amazing they did great helping me found my unit good price. Thanks ladies

We will store our furnitures here for 6months. The location is very convenient, can accommodate semi trucks. Very clean. The staff onsite (Melissa) is very friendly and helpful.

Customer service was great, thank you Melissa, John and Sharon

I just wanted to take a moment to say thank you to Melissa & Jo for being so helpful and amazing. Thank you for helping me with my account and resolving the technical payment issue that I was experiencing!

Melissa and Jo are amazing and thanks for helping me get all setup!

Melissa was great ! Love the customer service here !!

Melissa was awesome! Great customer service!

Melissa is so kind and helpful. The storage unit is very clean and well taken care of. Move in day was a breeze.

Very helpful front desk, online process is easy. Facility is clean and brightly lit.

Melissa was amazing! She was very helpful and understanding!! I loved my interaction and would definitely recommend this location to others!!

Melissa help me so much she is awesome!

Melissa was awesome!!!

Melissa was very friendly. She helped me find another unit at a fair price. Her service was 5 stars.

I came to visit the location and Melissa helped me so much! Great customer service!!!

I chose to use public storage feb1st , The lady chelsea on 8001 barker cypress had an nasty attitude and aura and did not want to help , I DO NOT RECOMMEND THAT LOCATION , SHE EVEN HAS HER LITTLE SON WORKING WITH HER , while he rides back and forth on his scooter being rude to customers . i stumbled on this location , which is more convenient and reliable since it’s 3 mins away from me , i was helped by MELISSA , SUCH A NICE AND OUTGOING WOMAN , she was ready to help and any questions i had she answered them ! this is my first time using any storage also ! i had end up forgetting how to get to my storage and she checked on me outside to see if i was okay ! then she told me she could meet me by the gate and show me , WHICH SHE DID JUST THAT ! such an amazing woman and she had to go on lunch , so i really appreciate her for that , THAT MADE MY DAY , thank you MELISSA!!! great customer service and personality , AGAIN THANK YOU SO MUCH FOR YOUR GREAT HELP ❤️❤️❤️❤️❤️

Melissa was great help! Thank-you guys i would definitely recommend!

This location has the best customer service. Thank you Melissa

Melissa is great at helping like she’s fast