Public Storage Self-Storage Units at 27214 Highway 290, Cypress, TX
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $36Best Price Label
- Climate Controlled
5'x10'Online only price$ 33/moSmall 5'x10'
$ 33/mo $44Best Price Label
- Climate Controlled
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 41/moSmall 10'x5'
$ 41/mo $55Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $97Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $136Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 110/moLarge 10'x15'
$ 110/mo $146Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 126/moLarge 10'x15'
$ 126/mo $168Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 155/moLarge 10'x20'
$ 155/mo $206Best Price Label
- Climate Controlled
10'x20'Online only price$ 196/moLarge 10'x20'
$ 196/mo $262Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 227/moLarge 10'x25'
$ 227/mo $303Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 243/moLarge 10'x30'
$ 243/mo $323Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Cypress
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Cypress Storage Units On Highway 290
This Cypress Public Storage is conveniently located on U.S. Highway 290, less than three miles southeast of Grand Parkway.
When customers visit this all-indoor facility, they are amazed at the large selection of climate-controlled storage units in a wide range of sizes, perfect to fit almost any haul.
A 5x5 foot unit is a great place to store athletic equipment and outdoor recreational gear for the nature lover or sportsman in the family.
Just down the street from the Houston Premium Outlets, sometimes big shopping days mean big loads to find space for - this location can help store boxes, clothes and household items easily in a 10x20 foot unit.
When it's time for residents around Fairfield Village, Bridgeland or the Villages of Cypress Lakes to pack up and move or remodel, a 10x30 foot unit at this location is the perfect spot to fit the entire contents of a three-bedroom home all in one place.
Situated on U.S. 290 and a quick trip from Highway 99, this is a convenient location for customers throughout northwest Houston area, including the Cy-Fair area, as well as the Hockley and Rose Hill communities.
With Cypress growing more and more every day, sometimes a little extra space can go a long way. That's why Public Storage – open 7 days a week – is so proud to be a part of this rapidly expanding community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 363)
Cherame and kesley are very friendly and helpful. I appreciate the help making getting a storage easy.
I had the pleasure of getting some help with my rent increase today marquel thank you so much for your help.
Cherame customer service is amazing. Also this place is very clean.
I purchased a unit with Cherame! She provided great customer service!
Cherame is awesome!! She’s great engage very well !! Always above and beyond !!
Clean ans spacious
My experience with this storage facility wasn't as good as I expected. One of the two elevators is permanently broken, which makes moving things a real hassle. And when I needed carts to carry my stuff, they were often not easy to find, which added to the difficulty. What makes things even more frustrating is that there are a lot of moving companies using the working elevator. Sometimes, there are more than two moving companies using it at the same time. This made the elevator busy, slow, and sometimes really crowded. It felt like the moving companies were getting in the way of regular customers like me. Today took me 2 hours to finish three small trips from my car to my unit and back. Four different companies moving in/out at the same time. This is insane! Overall, dealing with the broken elevator, the lack of available carts, and the constant presence of moving companies made my experience using this storage place not very enjoyable. I really hope the people in charge can fix these problems so that others don't have the same issues.
Cherame and Alana are awesome!
This was overall an amazing experience this associate her name was Hayley she was more than happy to help me and talk me through the whole process. I would highly recommend her great customer service , smiling face , went above and beyond for to make sure my experience went smooth.
Hayley helped me out and she was amazing she has great customer service and she was very friendly
Cherame , Kelsey and Alana are great good customer service love this place good job ladies.
Kelsey , Cherame and Alana are great they have amazing customer service they help me get the unit I needed for a great price good jobs ladies.
The staff there is amazing I was helped by a young lady named Kelsey, she was knowledgeable and very approachable personality. Still awsome
Cherame and Kelsey were so helpful and nice! They helped me through the whole process and even showed me different units so that i could pick the best one for me! Will definitely be coming back
Kelsey and Cherame were so helpful and kind! They made signing up for a unit so easy and fun :) I give it a 10/10 would definitely do it again!
Cherame and Johanna were amazing! Very professional and very helpful! They took the time to show us available units and helped us set up our account. The entire process was smooth and easy. Very satisfied with my customer service and my unit.
Cherame when above and beyond to help me and my husband got the space I needed.
Kelsey and Nikki were awesome. They provided great customer service and treated us like family. I will definitely recommend this location to anyone I know. Thank you so much Kelsey and Nikki for the great service.
Kelsey and Nikki were so awesome and so helpful, super respectful and got us in and out very quickly. Amazing employees and very great personalities.
Very helpful!!! Super nice! Better than the previous people that worked here! Kelsea and Cherame were amazing!!
Kelsey and Mari was awesome and helped me with everything
Cherame and kesley help me get the right size I needed thank you ladies.
Mari was a great help!
Great customer service! Shout out to Maricela!!
Kelsey and Haylie😍💖 did a great job on helping me check in!
Kelsey and cherame were able to help me get my unit I wanted with a quick transaction. Thank you!
I had a good experience while viewing the storage rooms with Kelsey Cherome. She’s so welcoming and full of energy I definitely will recommend this place to my classmates!!
Kelsey and Cherame were super helpful and made the registration process smooth!!
Cherame and kesley was big help taking my payment greet me with a smile.
Kelsey was very helpful with getting me secured with my unit. She was also very nice and energetic!
Kelsey & Cherame gave great customer service! Fast and easy check in!
Kelsey and Chereme were so sweet helping me and my boyfriend find the right size storage unit, they helped us save $40!!!
Fast and great service by Kelsey and Cherame who were very helpful in getting me a storage space.
Kelsey and Cherame are awesome. They were very helpful throughout the process of renting a storage unit. Their smiles were a great way to start my day off.
This is a good storage unit Cherane and Kelsey helped me and were very nice and respectful
cherame and kelsey were very helpful and professional with helping me today. Glad I came in person!
Cherame and kelsey are the best they helped make processes easy and fast
Cherame and kelsey, thank you both so much for yalls great customer service!!!!
Kelsey and cherame were quick and fast party over here pv yea
Cherame and Kelsey are the best! PV students come here!!! They gone take care of y'all !
Kelsey was really great in servicing during my check out experience. She’s really nice to talk to and makes one feel welcomed, even when leaving the space. Thank you Kelsey for your help and hopefully you’ll still be around should I ever need to use this locations services again.
Kelsey and mari they were quick to solve my issue and everyone came out a winner and I'm so thankful.
Kelsey and Mari were extremely helpful, courteous and knowledgeable! They both went above and beyond to answer any questions and concerns that I had.
Cherame was patient, kind, informative and went above and beyond to help me to reserve a space. She is awesome!
Cherame was amazing she walk though getting my space i even saw the space I love it thanks so much keep up the good work.
Kelsey was an amazing help! Her professionalism and drive to help please my needs were astronomical! Thanks for all the help Kelsey!
Cherame and Kelsey are absolute angels! Very helpful and took care of all my needs and in such a timely fashion. I had a very limited window and they made sure it was covered! Thank you very much for the hard work!
Cherame and Kelsey is great help me find my unit i needed thanks ladies.
Great place cherame help me pick the right unit I needed very clean place.
Cherame & Kelsey helped me out a lot, I was having issues online, came right in & they took care of me.
I recently did an online order for a unit and when I arrived at the property and realized that I needed more space Danielle and Kelsey was so helpful and getting me a correct unit. Really professional employees and very helpful. I recommend this property for Rental
Kelsey and Daniel were very helpful and made sure I got the storage unit that was just right for me!
Both Daniela and Kelsey were very welcoming and informative when we asked about their units. They took the time to show us around and their units to help us pick the perfect one! Overall very friendly service and great experience ! :)
Super easy and quick process! Kelsey was very helpful
I want to thank Cherame and Kelsey on providing great customer service and helping my transfer from one unit to another a smooth transition.
Cherame and Kelsey are great.
Kelsey and Cerame were very helpful and it was a smooth process.
Kelsey Zepher is very knowledgeable and eager to help with any of my questions or concerns. The property is clean and well-kept. I will refer my friends to Kelsey
Kelsey and Cherame were great customer service of the meter
Cherame and Kelsey is very amazing help me get my unit for the right size for the right price. Good good lady’s.
Kelsey was awesome, represented the company very well !
Good place good people. Kelsey is very much recommended, made the process easier for me. Good customer service.
Awesome service Kelsey was very professional and she gave me different ideas on how to make my payment easier and a good rate. Thank you for you service
This is absolutely the best storage unit I have been too, great Customer service, clean, and very welcoming
I just want to say thank you to Kelsey for all the help I appreciate you so much
Kelsey was so helpful and so sweet! Loved her energy
Cherame and Kelsey are great and have awesome customer service
Works for my needs
Kelsey is the absolute best!!!!! As well as cherame was also very interesting & both ladies were very informative im very impressed
Un gran y magnífico storage, lo recomiendo
What I thought was a big problem got solved by Kelsey, the manager! The staff at this location are knowledgeable about the services they provide! The security is awesome, and I highly recommend storing your items here!
I have a few units at the 290 facility. The units are clean and even the bathrooms. The temp is perfect so I bever have to worry about any molding. The staff is very accommodating and very friendly.
Cherame is an awesome customer service person to work with. She handled my call with concern. I recommend this location for your storage needs.
I have rented space from this location for over a year. I have not had any problems or concerns. The staff has always been professional and attentive to my needs and questions. Kelsey, specifically made it her business to return my phone calls to help me resolve my questions. I never had to wonder or guess about the procedures at this location. If you are looking for a safe place to store items and a place with a professional group of staff......then this is your place. Happy Renting!!!
Nice Facility, Great Staff... HOWEVER, the rate is month to month which means they will steadily raise your rate until you hit the point you have to move. I have 3 10x10 units that I have had 2 years. Rate has risen from mid $80's to $140. Each unit has a different price since they were rented a few weeks apart. This is not controlled by the local store, but by the corporate office. I chatted with customer service, and they would not budge when ask to adjust price based on current market conditions. Update: I was contacted by the district manager. Once I explained the situation, she was able to adjust the rate and get all the set to the same price.
So thrilled to see that Kelsey is still making the Mueschke location as top notch as ever!
Kelsey was helpful , kind, courteous , and patient with me. Would recommend coming to this location.
Very professional!! Kelsey was a hug help in finding the space was much needed for me. Her attitude and personality definitely made things much more easy in trusting this company. Thank you for everything! Would definitely recommend this place to anyone looking for a storage company! 5⭐️
Cherame and Avery are amazing keep up good work.
NOT SECURE. NOT ALWAYS CLIMATE CONTROLED. Gates and access doors are frequently left open. Can't shut them if you try. Even worse it must have gotten so hot in there this summer I had some old cell phones the batteries almost exploded. Some rubber rug mats were melted to the floor and a sealed can the lid popped off from such a temperature difference. Can't wait to find out what else I have damaged in there.
Access hours are very limited, rates go up sneakily without notification, carts are rarely accessible
Cherame was great!! Easy check in and very professional and courteous!! Totally recommend this storage location!
Property manager is super sweet and will go searching for a cart for you but the carts have literally disappeared and I don’t think upper management is sending her anything. There were elderly women just sitting downstairs because they had no choice but to try and wait on someone with a cart that was never coming. If you’re gonna get a storage unit here, just know the property manager is amazing but you will be taking multiple trips to your unit.
Cherame is awesome she answered all my questions.
Cherame was awesome. She was super helpful with the entire process. I would recommend this place to everyone.
Rates used to be really good, but now not so great.
Cherame and marqel are amazing keep up the good work ladies.
Cherame was so helpful and amazing while renting a unit!!!
Went for the first time to rent a storage, Cherame was extremely nice and professional. She showed me 2 different sizes and did not make me feel as if I was a bother. Excellent service
Cherame is very sweet and awesome love this place. Very clean place
Cherame was absolutely AMAZING 🤩 Her professionalism and courtesy was outstanding 🤩 She was very patient and accommodating during our transition 🤩
Cherame and Kelsey was very helpfully good customer service.
Very clean affordable storage. Easy rental process app online. Comes with a lock and key.
Kelsey was amazing! She was soooo supportive and knowledgeable. She showed me several units until we found the perfect space.
Cherame & Kelsey provided exceptional service and a vibrant smile when we entered the office. The location has a welcoming and clean front end. The casual communication with the ladies and their knowledge of the services the business provide is what I observed & this location is a place I feel comfortable storing my college student’s items. Continue to embrace each and every customer with a warm smile and I wish you much success with your career at Public Storage. Dr. Kimberly Paul
Cherame helped out with the whole process and explained everything. Prices are reasonable. I would recommend this place
I had to take care of some issues regarding my account and they were very accommodating and provided excellent customer service
Kelsey, the manager is always the nicest and most accommodating person. This is by far my favorite Public Storage location and that is due to Kelsey. She makes the difference.
If ANYONE is looking for amazing service ask for Kelsey. She helped me figure out how much space I was going to need, because I had absolutely no idea, she also explained everything really well, and took no time getting me in and out! I really appreciate her! Wish I could get her a 10! Thanks public storage!
Cherame was very helpful she help me download the app I love it thanks cherame.
Kelsey is amazing. She was very helpful and provided excellent service.
Love this location!! Thanks Kelsey for all of your assistance!
The best customer service I have received in years for Kelsey Zepher she has the best personality fit for that type of job she's a great worker pregnant and all 😂💪
Kelsey thank you for all your help. You are awesome!
Great place to go to for storage. The lady there Mrs Kelsey is very nice and goes out her way to help. I recommend this place. They get 5 stars plus more from me.
Kelsey is a very beautiful and welcoming person, very helpful and informative, had a great experience thanks to her ,, go Kelsey !! 😉
I love this location! It is sooo close to where I'm moving and always so clean. Kelsey is so wonderful!!! She helped me out so much figuring out what size unit I really needed and the supplies and tips to keep it safe and fresh! 10/10 will rent again.
KELSEY IS AMAZING!! Thank you soo much
Friendly staff very considerate, knowledgeable great rates and willing to work with you on moving in to your new place. Thank you, you made moving a breeze.
Kelsey is the best employee. If you need help look for her.
Loved the convenience and the staff!
The customer service is awesome. Kelsey made the entire process very easy for getting all the information on the different units that I needed.
Kelsey Zepher has wonderful customer service
Kelsey was super friendly and helpful with my transaction! This was first time getting a storage unit and she was very patient and answered all my questions. Excellent customer service all around. If you're looking for a unit here, I highly recommend talking to Kelsey.
Been looking for a storage and glad I came in here. They seem to have good security in place, you have to have access codes for entrance. They have dollies to help move items. Kelsey was the lady who help me get set up. She was so polite and knowledgeable.. I was going for a smaller unit but she recommended one that would better suit me. They also seem to keep the facilities clean and the units are climate controlled which is a plus because I'd hate to lifting and sweating in this heat.
We had a great experience today renting storage space at this location with Cherame. She was very helpful, friendly, and knowledgeable. We would definitely recommend this location to family and friends. Thanks again Cherame!
I had great customer service. She deserve a promotion.
Awesome awesome customer service Kelseyville and James are very helpful and exceptional service to the elderly
Ms.Shawnna did a outstanding job on assisting me with thing that needed to be handled . Glad she step up now I am a proud customer here at public storage .
Outstanding experience!!! I did not plan to rent a unit here. After the great customer service experience it was diffult not to choose this storage facility. I highly recommend this storage location to everyone! UPDATE: My experience changed after I went through the first month. I was unaware that at a certain time I would get stuck inside with all my items exposed. Be sure to ask a lot of questions…
Excellent service, very helpful and the location is clean as well as safe. Cherame was very polite, quick .. excellent service
Kelsey was great!! Very kind and helpful of some questions I had of moving my stuff and storage. Also access and directions to storage unit.
Cherame and Haley are awesome they took they time out help me get a space real fast and easy love this place. Yall rock.
Cherame is the best, such a sweetheart. This young lady took her time and explained all the information i needed. She was very patient with me and attentive. She had an answer for every question that was asked. You’re awesome Cherame!
I love the lady in the office. This place is the most secure storage facility I have ever been to. Have to have code to get in gate, door, AND elevator. Tripped me out on the elevator 🤣😂. Thought elevator was the quietest I have ever been on. LMAO , it wasn't moving!!! Then saw the pad and direction. I love the security and gives me peace of mind that the crazy in this world can't break into it. Also, thank you for laughing with us about loosing our keys to our locks and having to get a locksmith😂😂. I am posting pix of how our moving truck company took care of our belongings from Arizona, that left on Dec 4 2021 and just got here. I am posting these everywhere I can. 😡😡😡... LET ME BE VERY CLEAR, THIS HAD NOTHING TO DO WITH PUBLIC STORAGE.
Amazing experience Jax was very helpful move in was super easy thank you so much!!!
I had a great experience getting a storage room here. I spoke with Kelsey who was such a sweetheart and made the my experience very quick and easy.
Kelsey was amazing helped me get my storage with my business. I will def refer all of my friends and family to this store. P.S ask for Kelsey
Marquel and Cherame helped me out when I was scrambling for moving boxes and gave me a great rate on my 5x10 storage unit. I highly recommend.
Marquel & Kelsey are wonderful!! Great customer service!
This is my first time renting at Public Storage 27214 US-290 Cypress, Texas 77433. I was very stressed due to the move. Cherame took care of everything she made me feel comfortable. She assured me immediately I am ready to move in. Defintly 5 star service I will recommend to family & friends.
It got better because they more people in the store rather than just one. I was able to be attended sooner thank to kelsey.
So , today I came into public storage and Kelsey was Great I was glad to share in her knowledge.
Most public storage offices are ghost town. No one answers the phones and when they do, they are in a hurry to get off the phone. But not the public storage at 27214 Highway 290 Cypress TX 77433. There’s always someone in the office during the hours. Kelsey , Aisha and Haley have the best customer service work ethics. They are very professional and accommodating.
Kelsey's customer service skills are impeccable. She is thorough, patient, and very charismatic.
Kelsey was very nice and professional. She help me threw the process each step of the way. I would not have been able to make this move possible without her. Thank you so much for all her help.
Cherame was very amazing & her customer service was AMAZING thank you so much for your help. 😊
Aisha and Kelsey were very pleasant and helpful with my questions and were very eager to help!! The customer service was excellent!!
Cherame was very helpful and nice. She even show me where the space was love this place.
Aiesha set our storage for us very quick! Answered our question and gave us some good advices. It was easy breezy!
Just purchased a storage space today. This place is lovely and seems to really care about their customers. Kelsey was very sweet, helpful and made sure to answer any questions we had. If you are looking for a safe space to store your items with people who care, I would recommend this place. Hope this helps
Pricing is deceptive. The price varies, depending on where you located are when you search for a unit. There were two price increases in less than 12 months. I reserved a first floor unit for a specific move in date, but when I checked-in, I was given a second floor unit, with no forewarning or explanation or Before I moved a single item into my storage unit, I decided to rent a larger unit, the first month free offer was not honored on the larger unit because I was considered an "existing" customer. I moved out on the 2nd of the month but was charged for the full month. There are only 2 elevators for 1200 units and at one time, one or both elevators are frequently out of order. I would not recommend Public Storage based on my experience.
I have worked with Kathy several days working on a unit location, size and pricing. To be perfectly honest, in all my life of working with people in who service customers I have never worked with someone as nice, helpful and and thorough as Kathy. She's definitely one of a kind!
Husband and I purchased a storage and Kathy was the best very attentive to our needs and accommodations. Thanks Kathy!!!
Kathy is awesome at this store. The customer service is awesome and very professional. Kathy made the entire process very easy especially since this is not something we normally do. We are very satisfied and we highly recommend this store.
Amazing customer service ! Highly recommend this location. Kathy is truly genuine and cares for the customers .Goes above for customers.
I want to thank Kathy for her expediency and professionalism and all her helpfulness!!!!
Kathy, as manager, one of the most professional people in town. Even as I moved out after three years, she was so helpful and flexible allowing the move to go smoothly... working around bad weather and helping truck drivers in my absence.
Kathy was amazing!
Convenient, well lighted, climate controlled storage.
Convenient and clean. Great storage place
The staff was very helpful and polite
I had an amazing experience at this public storage. Ms Kathy and Sam were extremely patient and professional during such a stressful time to move. I recommend this location.
I came in not to long ago. The service provider, I think his name was Conlan, was very informative yet friendly at the same time. With him letting us know about various things I can safely say I did not waste any time.
Excellent service. Kathy was awesome. Very helpful and nice.
Great and friendly staff!
Great service and a great price. Thanks Kathy for all your help!
I usually don’t write reviews but I had to today. the service i received here was EXCELLENT. Kathy was extremely helpful and made everything clear and precise and she was very professional and had me in and out in a timely manner! I’m very impressed with the customer service, seriously this is the best I’ve been treated since I’ve moved to Texas. The units are clean and nice and they offer pest control!!!!! (very important to me.) I definitely recommend this storage unit. It will meet your satisfaction. This review is for Store #29250
Awesome customer service! Kathy at the front desk was above and beyond kind and helpful! I would highly recommend this place to anyone needing such a facility!
Kathy in the front office was very efficient and helpful when I went in to rent more units. She provided awesome customer service. Thanks
Jessica was very knowledgeable, professional, and most of all friendly
I had an amazing experience there. Everyone was so friendly and greeted me with respect and a smile.
I stopped at the location inquiring rental. And the place was clean and the pregnant lady was very helpful in telling me pricing. She was so helpful and professional she made my decision easier.
Great customer service while trying to figure out how this stuff works! Samantha helped me figure things out pretty quick and was very helpful while I was in a rush. Thanks again!
Great place to keep the items that you do not a room for at home or those items that you do not want cluttering up your garage. 24-hour access would be excellent but not a necessity.
Seems very hot inside for a climate controlled storage. A lot of my stored items have mold on them now!
Que did a very good job. The reservation process was simple and easy. Thanks
I did not rent from this place. I ended up renting from a competitor. I didn't like how they made me feel. They continuously made me feel that it would have been better if I had done the entire rental online by myself (without even seeing the place). The woman took me on a tour, and she was nice but you must note: THEY REQUIRE THEIR OWN LOCKS OR THE EQUIVALENT AND THEY ARE NOT THE TYPICAL ROUND LOCKS THAT YOU OPEN - THEY ARE THE CIRCULAR INSERT LOCKS (I had 2 from a storage in another state but I didn't have them with me), and NOWHERE ONLINE OR ON ANY OF THEIR RENTAL WEBSITES DID THEY STATE THAT, AND IN A PICTURE OF A LOCKED UNIT - IT SHOWED THE TYPICAL CYLINDER LOCK THAT MOST STORAGE PLACES USE. It's a big facility, and the unit they had for me was quite far from the entrance, and being a single female I didn't want to have to find it in the maze there by myself and possibly be alone at night that far from an exit. Also, I felt like it was warm inside the building (it was very hot outside) but I have been to storage facilities where "climate controlled" is cooler. Please note the picture that I have attached is the kind of lock they require at this facility. The 2nd image is the kind of lock that my other storage places have required, and I own those already. Most people do not own the kind that is in the first image.
Very friendly and helpful answer all of our questions
In all honesty my experience was amazing the customer service was to my liking I've dealt with other storage companies before but this one they took the extra mile and made me feel comfortable to put my things in storage the front desk manager Jalen was extremely helpful and made this experience worth it
Great location with amazing customer service and friendly and knowledgeable staff! Jalen and Ashley are two employees that have assisted me with various things. They both are very professional and have gone above and beyond to assist me with any questions or concerns.
Very professional Jaylen is awesome, thank you!!!
Que was excellent and helpful for moving out of college!
I enjoyed Ms.Quanica and Ms.Norrsh!
From the time I entered the office que and norrsh were very welcoming and helpful. Highly recommend!
Valerie was so helpful, the facility is super clean lots of carts available to use.
Sofi was a wonderful help. She made everything quick and easy. She even helped us take everything to the car!!!
Came to help my friend move in and Ms.Sofi helped us tremendously!! Definitely coming back ❤️
Thanks a million Toy, me and my family were so pleased to receive the exceptional service we received coming in today. And not to mention the fact that she did very best to meet our needs and did so more than satisfactory.
My rental experience with public storage was good.toy explained everything to me an provided excellent customer service to me an my family.👍👍👍
Sofi was very helpful got me in and out fast!
Quanica was amazing and provided all the information needed.
Great staff love this place.
Super friendly and welcoming staff. Helpful, efficient, and knowledgeable!
Had an amazing Experience with the ladies that work at the front desk they made the process very easy and efficient.Toy and Valerie you ladies were GREAT
We are renting this space for storage for our nonprofit needs. It's super easy to do most of what you need to in order to reserve online. After that they will call you to set up a move in date. They are very specific about the date AND a time, so be ready for this. The place is very clean and well kept, the staff are courteous and very detailed. There are lots of codes to get around, but that just means your stuff is well protected. Know in advance in addition to the prices the advertise that you'll have to buy their lock, and insurance is required, but neither are too much. Overall we had a fantastic experience with Public Storage and would recommend it to anyone needing to store their items.
Amazed by the overall quality of this place. Quanica was totally professional explaining the facility and all aspects of obtaining a unit. Definitely recommend this.
Facility is clean and all indoor, lights are automatic to motion, carts are available for use. Price was very competitive vs other local businesses at the time of this post. John was extremely helpful with showing me the units I was interested in, well informed & was candid about the whole process. The competitive price, facility & his straight answers and helped me select this location to store my stuff. I'll do a follow-up review in 8 months. FYI must use their specific lock & have insurance.
Very helpful and very clean helped by the lovely miss que
Sofia was great and very helpful. Keep up the great work!
Affordable and clean! Lots of codes but you know your stuff is safe!
Thank you Mrs. Sofi for your help and patience l appreciate your professionalism. I will reccomend your location to my friends and family 😊
Sofi did an amazing job walking me through the process and asked qualify questions to determine what would best fit my needs. Sofi educated me on the best unit that would work for me.
Easy process setting up. Thanks to Que. Got a Unit for a good price.
The customer service was great, Ms.Cherame was very helpful I will definitely continue my service with them
Quanica was very professional and told me everything I needed to know. It was very painless process! Quick and easy
This location is extremely clean with easy access. The young lady who assisted me and my husband was name Quanica and she is not only professional but very kind and accommodating. I was really impressed, I suggest this location because customer service means everything to me. Pleasant experience!
The two young lady’s that working today is very awesome they both took get care of me thanks so much public storage.
I had came in yesterday and all the employees were very helpful and nice and answered any questions i had.
I went to check on a Price of a Storage and the young lady name Cherame was very nice and told me everything I needed to know about the size of the storage she is an awesome employee.
Que is doing a great job training her new employees. As a teacher my self I could see her passion in her job shinning threw all the knowledge that she is sharing with her young peers. This place is so organized and professional that now living in Houston still drive out of my way to this location. Thank you. JZ
Que and everyone I dealt with in the year I leased from here was very pleasant, friendly and helpful. If I need another storage unit again, I'll definitely come here!
Staff was outstanding and very bellyful helpful!
Cherame did a good job taking my payment today she really help me a lot public storage is the best thank y'all so much.
Que was very pleasant and courteous. I would recommend this location
Very Clean an Friendly Folk. From start to finish. Very professional!!
This facility was excellent thanks to Erin sales person.
They are the best I’ve ever been to get with Q for best customer service!!!!!
They two ladies were attentive and eager to help. I was only in asking questions but was happy with how willing they were to assist me.
There was excellent service from the lady - Michelle - who attended to my request. I do understand the challenges that she and the other attendants face with tenants propping the doors open and placing them out of service, etc. But she remained with a smile and good humor. Great work Michelle!!
Que was very helpful and went above and beyond to get us situated. Thank you
The customer service is excellent! They go above and beyond to make a bad situation in my life good. Thank you all at public storage for your kindness! God bless you all.
Q and Cherame are doing a great job and always help assist me with my payments.
FANTASTIC service! Everyone is soo helpful and knowledgeable! Huge shout out to Que! She is not just business but also very personal! Very caring!
Received wonderful service from Que, the storage is very affordable for college students!
Ms. Alexandra Bennet gave great customer service she gave me an excellent tour of the facility and her knowledge about the rental fees were exquisite and very understandable. Shes awesome!
Que was awesome!!
Thanks to Danielle and her colleagues I was able to make the much needed transfer to a larger unit. They took the time to explain the transfer process and made sure I was able to secure a new unit in the same building to ensure my move is hassle free. You would never know that Danielle has only been with the company 10 days. Her attention to detail and making sure she provides excellent customer service made my visit extremely pleasurable. The managers were also very helpful in ensuring Danielle had the knowledge needed to process the transfer.
Great customer service
The online process was super convenient and easy! Once we checked in on our move in date Danielle helped us, she was super sweet and answered all of our questions accurately, she made good suggestions to help us with our move and let us know about a few really good deals they have going on right now! It was a very fast and great experience, I thought it would be much more of a hassle but with her help it was super easy. All of their storage units are climate controlled also which was really cool!
Trailer accessible and very courteous staff, and very clean facility
Property Management was AMAZING! QUE answered all my questions and went above and beyond, to help me. Highly recommend. - Dereck
I love this location, very friendly staff always there to help! Big shout out to Que, she was the best and was friendly and inviting!!!! I would use this location again anytime!!!!!
Thanks to Michelle for excellent customer service.
Great service, very helpful and friendly attitude
After setting up the information online, I visited the location to tour the facility and finalize everything. It was very clean and organized and the staff was more than helpful. Jasmin was skilled enough to set up my account and someone else’s at the same time with no confusion or mishaps (VERY impressive). Very smooth and easy process. Great customer service!
If I could give it a 0. I would. Totally unprofessional. My daughter and her roommates mom thought we would use a storage instead of trucking all their college stuff back next year. The other parent went in and set up and I would pay next two months. Per the site and contract unless paperless billing was set up we got no form of communication via mail or email regarding the bills due date. I had a storage in Dallas two years. I got an email each month as with all my other paperless bills. As a reminder, to let us know bill is due and amount. We got nothing in the mail or via email. The parent gets a call from Cornickia the manager days after the bill was due. She stated the $20 late fee has been applied which is more than our storage bill. We requested late fee be waived since we got no bill or anything. In order to pay online you have to set up your account to do until then were supposed to get a bill. We were contacted today to advise cant be waived n and overlock will be placed on storage until its paid. Why not follow up with the parents based on the request to waive late fee? Why not say, your request was denied based on this reason and the fee has to be paid. Will definitely be more considerate n where we store our college students items futuristically.
The process to obtaining a unit was very easy and not stressful at all. The associate even gave me some suggestions when I had uncertain feelings about the space I was purchasing. They reassured me that if I packed the unit with purpose and intent that it would be doable. They were right, I was able to pack my 10x20 unit perfectly without spending additional funds on a bigger unit. Last point if you are a first time customer there is no beating that first month's special. Way better than what the other places were offering.
Hamid Conteh was so awesome! I’m disabled and he was very accommodating! I highly recommend this location! Very clean and security is great! Awesome people there!
Our experience with this facility has been great. The process was quick and easy. All the staff that we interacted with, were professional and friendly. Alexandra B was exceptionally helpful. When we needed a second unit, she went out of her way to find one close to our existing one.
Erica was very helpful and extremely nice. Thank you very much
I was pleased with service and information provided, extremely friendly service.
Great customer service and very nice facility, Que was very helpful!
Great customer service from Que, she was very friendly and helpful with my needs!!
Hamid Conteh could not have been more helpful and courteous. He made this experience extremely easy and enjoyable. He was a pleasure to deal with. I would recommend seeing him for all your storage needs.
Awesome friendly an clean
Sha-Fiah was an excellent example of what customer service should be. Transaction went flawlessly and I enjoyed my experience.
Hamid did a great job today! Made this very easy and efficient for me!!!
Trenise is the BEST
Shaf. She was really helpful and pleasant.
Shaf did an amazing job! Got me in and out. Happy customer
Fast Service !
Great job by Que, very helpful and Candy on a great referral 😁
Trenise helped us out and found us a better unit. She navigated us through the maze of 2100 units. So helpful!! The place is cleaner than a surgery center.
Trenise and the rest of the staff are true pros: kind, courteous, and knowledgeable. Facility is impeccable.
I opened a unit back in September 2018. I was very please with the customer service provided from "Quanica" and to this day I do not have any problems! Satisfied customer here!!!
Very friendly management, very clean facilities. Best storage unit we have ever rented from.
Great service! Maurice, was very helpful and informative.
Great place !! Trenise helped us with all the questions we had very nice. Totally recommend
Q was very helpful and friendly. Wonderful customer service!
Que gave amazing customer service, explained everything in detail and made the process super easy!
Very nice and easy. It is also affordable and great job . Trenise and Que were great and helpful.
Que and Trenise were very helpful and pokite. Recommend this place to everyone!
Good staff... very nice facility
It was definitely a pleasure that great service was provided.
Que has always been very helpful. I would recommend this facility
Que and staff are awesome! The facility is clean and would recommend the location to anyone
Very easy to work with.
staff is really nice. They kept everything clean and were super helpful. Definitely recommended!!
This was my first time using a storage facility and Que was very helpful in every phase of the process.
Customer service is very excellent! Ja'Taylor and Que are great mangers at this property. I recommend their service.
Great customer service and no one around could compete with their pricing. Very clean facility.
Awsome awesome place love the customer service
Que, best service in town.
Que was very helpful and polite..Great smile and made me feel very comfortable!!!!
Que was awesome! We had a small problem with my reservation and she spent the time and energy with a great attitude to fix the issue. Rates are also very competitive. Highly recommend!
Que was very helpful, and allowed me to switch my storage unit due to size concern. She helped explain how to wrap my items and store them most efficiently.
Trenise and Que were very helpful and professional. I look forward to my rental space. The price is very reasonable as well as the condituon is really nice. Full climate control and solid security. I recommend thus facility to everyone.
Trenise and Maurice were very helpful and answered all our questions. Thanks
Good people very helpful. A lifetime deal....
The process was fast and friendly. The building is nice and orderly.
Great staff very helpful
Great customer service and 5 Star public storage!!! Would definitely recommend this to anyone needing a place to store their items!
Aelicia is one of the best customer service keep up the great job
Professional services. Clean facility.
Clean facility with great customer service.
This location has very bad customer service! STAY AWAY [Edit 05-08-2018] Tried contacting Public Storage Corporate offices and they directed us to the facilities phone lines. Where we tried to resolve this situation with them again and got this reply: “We already spoke to Mrs. Tran. Please talk to her. We already sent a message to the DM. Bye” They are completely unprofessional, disrespectful and rude once they have your business. They did not come up with any solution when they talked to my mother in person and pretty much told her to leave. If I could give them 0 stars I would. My parents are retired and we used them to store their belongings while they relocate. We followed their instructions when we moved everything out mid April, and left the storage unit without a lock. We got a call recently saying we are being charged for May and June because they checked the units and they found a lock and that we accessed the unit on May 1st which is a complete lie. We called the manager there and was then berated by her saying that we did these things which we did not. My mother went over to the facility to talk to the manager and was then treated with such disrespect and was left with no conclusion on the matter. The people here are completely unprofessional and I would not recommend using this place.
Ms. Trenise and Ms. Que were amazing and very helpful !!! I recommend this public storage unit for anyone looking for friendly service and organization!
Que & Alicia were very helpful with my move in! Very attentive, & services were stellar.
what type of cylinder lock do you use?
I came to get some important papers that that I needed right away at 7:00pm MY code did not work.There was a sign on top of the entrance gate that read if your code doesn't work come to the office. THE OFFICE IS CLOSED! I can't get in. I pay my bill every month!! THIS IS NOT RIGHT!!!!!!
Maurice was amazing to work with. Explained everything and made the process easy. Highly recommend Public Storage.
This location has very good customer service. Made my reservation online and Aelicia contacted me the next day to confirm and make an appointment to come see the unit I reserved. I received a courtesy reminder call a day before my appointment. My family and I got to tour the location. Facility looks well kept and secure.
Alexis was absolutely amazing. She provided outstanding customer service. The facility was very very clean and organized.
Felicia was wonderful, great customer service
Que and Trenise were amazing. The property is very clean. I would recommend this place any time
Aelicia and Trenise made my experience very pleasant. I highly recommend this place of business.
C Trenise did a wonderful job helping me set up my storage and finding everything that I needed to make my move anything but difficult. She was a very fun employee and I hope she deserves a raise!
Great customer support and Danielle was very helpful.
Spoke with Danielle and Que. Both ladies were upbeat, professional and very helpful.. Exceptional service and great location!
Quancia and the staff is very awesome! Walk in looking for a storage unit and walked out with one 😀 very pleased with the service. Storage unit is very clean and I love the security of getting in and out. Would recommend to everyone 😀
Highly recommend this location! Very professional staff (Danielle & Tranise). Storage units and hallways are very clean and well kept.
Great customer aelicia
Great customer service Alicia
Aelicia has Great customer service
Quanica was amazing !! She made sure all of my needs were met. I picked a too small unit and she gave me the correct size unit I needed, and made sure I had all necessary packing supplies as well !! Super secure facility. Highly recommend.
Outstanding Customer Service! I was greeted first thing by an employee opening the door welcoming me to Public Storage. Danielle took the reins explaining the process and made sure I was getting the right size unit and price. The tour she took me on of the facility was fun. I was very impressed with the cleanliness and security of the facility as well. I highly recommend choosing this location for your storage needs! Danielle will go out of her way to make sure you are taken care of.
Danielle was friendly and helpful with check-in process and our tour. We began with the online process, which made everything quick and easy. She was very clear about the hours of access. Facility is clean and dollies are always available.
Myeisha is the bomb! Had me in and out quick with the perfect size unit. Saved me some money by finding a smaller unit. Def recommend this place.
Quanica was awesome, she gave us a tour of the facility and explained everything we needed to know about leasing. The facility is very clean and secure.
Online check in and in person process was very easy !!! Staff is very friendly & helped w any questions I had. This was easier than I thought. The pricing is better than most storages I had googled online. Thank u !!!
Very good service provided
Que was excellent and facility is clean.
I appreciate "Que & Tabatha" helping me with my unit assignment
Que was very courteous and the transaction was seemless!
Oue was very nice and friendly. We toured the facility and she explained everything I needed to know.
Quanica handled all my questions and concerns and provided excellent customer service for my girlfriend and I , we look forward to continue doing business with public storage
Quanica provides outstanding service. She is professional and is very efficient in responding to any concerns.
Que, Trenise and Danielle were very professional. Facility is clean and nice. Also attentive to my needs