Public Storage Self-Storage Units at 9102 Fry Rd, Cypress, TX

Walked in today and the whole building was hot and humid. It seems the climate control isn't working.

After dealing with multiple managers I must say Melissa, Sebastian, and jj we’re all very keep up the good work

Very clean and safe storage and friendly front desk staff. We are clearing out our garage and this place was a great option. I just wish it opened a bit later.

My storage rate has also almost tripled in the last year and this is disheartening after units were robbed and trashed. If anything it should be cheaper.

I must say that I am very happy with our choice for storage. The process of securing a spot was very easy. We were able to navigate online and complete everything in timely manner. And the facility is very nice and secure. We received a call from a young lady named Danielle and when I say she was amazing and helpful I mean that. Even though I ended up booking at the wrong one because initially I had looked at the one at 8300 Fry she was still super kind to us, we ended up at 9102 Fry but it all worked out fine. Thanks Ms. Danielle 🦋🌻🦋

William was a big help in making our transfer to a smaller unit smooth and hassle free.

William is awesome. Made our transition very easy for us. I can’t say enough about his helpfulness and professionalism. 5 stars!

My husband and I made a long distance move and we booked the space without looking at it. When we arrived, William was pleasant and went above and beyond to help us get situated. I can honestly say that I was probably a bit of a pest trying to make sure everything would fit in the selected unit. William made us comfortable by providing different options we had at our disposable. Would definitely recommend. Thank you, William!

The rates have been raised 3x in a year and there was zero explanation. I’ve left messages and there is never a return call.

Friendly, knowlegable, and professional staff

Marquel is the best there she was really helpful walked me all the way up to 3rd floor just to show me how the unit looks like. Gave me lots of advise and helped me with the paper work everything took her less than 10 min and complete. I got 5x10 unit today. Look for Marquel she will make your renting experience much easier. The place was really clean and the unit new and spacious. My overall experience with her today was frustration free and she was really professional. Highly recommended!

I was really having a bad week. Christian & Marquel helped me so much. They went above beyond with trying to get set up for my unit.

Great service, and a very friendly staff

Had a pleasant experience with the staff members when transferring my unit.

William was amazing assisting me with the right unit for my stuff. He was super informative and not pushy. Thank you William!!!

Great customer service! I highly appreciate it Marquel!!

I called to inquire about renting a unit and the young lady that help me was very knowledgeable and informative. I believe her name was Marquel. I greatly appreciate the service she provided.

I called up there to get details on renting a unit, and I spoke to a younger lady Marquel Haynes she was very sweet, professional, and informative. She gave me all the details I was looking for and answered all of my questions.

The property manager Marquel is very polite and patient she took her time explaining the rental process to me ask for her she is amazing.

I rent at another facility but I went by this location and marquel helped me out by showing me how to work my public storage app and how to make my payment on there she was very patient and nice, thank you so much for all your help 🙂

Thank you so much Marquel for all you do and all the help.

Marquel Haynes thank you for all your help your very positive polite professional you helped me with everything I needed help with and explained everything step by step when I didn’t understand thanks love 🙏🙏🙏 God bless you ma’am I just love helpful and nice people like her I recommend if you go to a storage facility got right to ms.Marquel

Pretty straight forward storage facility. Very clean and secure. Usually has loading carts available for use. Price keeps creeping up though. The location works for me and the distance from my house.

Clean front office, hallways and the unit. Very nice, affordable and convenient place to store your items. Look for William at the front desk; great customer service!!!

Excellent Customer Care! William took his time to show me the storage options, then answered all my questions regarding the insurance and payment options; super helpful! Noticed all the staff of this location is friendly.

Jeff gave exceptional service in the process of getting our storage. Love how quickly we were able to rent the unit and he was very informative regarding our unit. We definitely would recommend this storage facility to anyone who’s in need of one. Thanks Jeff!

Jeff was AMAZING!!! Made my mother's move in experience awesome!!!

Great Service. Highly recommend it!

Shirley the office manager has always and is great to work with. She made my move in and out for easy and stress free. The facility is clean and secured so there’s peace of mind when renting here!

Good staff...I enjoyed using their app. Makes entry and exit very easy.

Keisha helped me when I first moved to Houston. Very helpful and quick response

Staff is friendly and the facility is extra clean. Michael

No problems I think they even bring us some water

Jeff and Chelsie were amazing!!! Super team on the storage and they make you feel like if you are at home! Great experience, I was there for 4 month and it was an amazing experience. Strongly recommend this place to storage your things!!!!

Chelsia was so professional and informative and such a sweetheart when I called about renting a space. It’s been a while since I’ve dealt with such a pleasant person. You got a good one. I’ll refer all my ppl when moving and storing!

I moved all the way from Dallas and was running late the property manager Chelsea was so friendly and helpful! She stayed after closing hours to ensure I had access to my unit as well as looked for the best options for price and space wise ! I’m a forever customer as long as I need a storage unit! Definitely recommend this location!

Chelsea and Sabina are great employees. Will take care of yalls needs

Excellent Service and Friendly Staff Ms. Chelsia has went above and beyond to help me with my unit @9102 Fry Rd. She's very Patient and Polite in every way. If you need anything she is on it. If you have any concerns or question she will figure it out with no complaints or attitude. She is really there to help her customers to the fullest. Thank you For your Very Hard Work you do and put in the time. I know some of us customers be having a bad day and come in with an attitude but you simply turn that frown and frustration into happiness and a smile with the pleasant soft spoken voice . Truly an Angel at Public Storage.

Jeff was very helpful and knowledgeable when showing us a unit.

Thank you Chelsea for helping me this morning even tho you weren’t open yet. Your Customer Service skill are amazing I hope your boss sees this!

Thank you Chelsia, You're Amazing! Thanks for helping my mom!

Cherame was very nice and helpful.

Clean and well managed. Cherame was very professional explaining the options and costs. We were very comfortable with this location as we had compared to many before this choice. Very fair and we would highly recommend.

Dondrielle was incredibly attentive and helpful with our questions. She was able to get us set up with a space in less than 5 mins when we were in a total jam with movers. Thanks so much for the help, you were a life saver.

Jeff and Cherame were amazing and super helpful. Definitely highly knowledgeable.

Jeff and Chereme were very helpful

Clean, neat and very secure!

I came in for prices on units and boxes. Sara was beyond helpful with my visit. This young lady had positive vibes that just made my day better. The property was clean. And the employee was friendly! Great customer service will return

Haley and Jeff provided the most exceptional service. This was by far the easiest move in process. I definitely recommend. And you can use your phone to access the building, a double whoop whoop on that one!

Great property! Cherame was very professional in explaining everything to me for my reservation. She was knowledgeable and patient for my many questions. I would highly recommend this location for your storage needs.

Let me tell you about Jeff! He was awesome to conduct business and he answered all of my questions about getting storage. There were some technical glitches so he had to complete the transaction the old school way without the computer. He was great!

Nice. Big place. Lots of storage options.

Cherame is amazing

Jeff is awesome! Thank you

Jeff was a amazing manager!

I just wanted to say that the manager James was so helpful. It's nice to speak to someone that is respectful and responsible. James helped my mother in law out with all her questions.

Jeff was very helpful

Thanks for your great and speedy service Jeff!!

Great place for storage, Jeff was very helpful in getting me set up and answered all my questions. would recommend!

Jeff was very helpful in showing us the unit

Excellent customer service provided to me by Dondrell at your 8300 Fry Road location. Dondrell was very professional and a pleasure to work with. My concern was resolved as well. Thanks Dondrell!!

Jeff was extremely helpful - great customer experience!

Clean place

Jeff made the experience very easy. I look forward to using this company in the future!

Had a conplex situation that involved transferring and vacating units, Jeff and Hailey (sorry if either names were mispelled) were very helpful and drew out a game plan for me to follow through with. Very insightful and quick minded duo and both put forth great effort towards solving my issue, the grenade I unloaded on them wasn't an intentional but they still went above and beyond to try and help me.

Nice facilities, but the prices are high and getting into my unit has been a hassle because the systems didn't accept my pass code. Trying to downsize so I don't need it anymore.

Jeff was very helpful showing me the spaces

I felt very helped upon walking in and had an overall great experience with the wonderful staff! Would definitely recommend and plan on coming again!

The service that was provide by Aiesha was easy and quick. She was very professional and gave me all the information pertaining to my storage unit.

Amazing customer service I couldn't be more satisfied

Aiesha great customer service , I couldn't thank her enough

I came out earlier this week looking at storage for the future and the service was great and extremely helpful. Gave me a lot of info and good suggestions

The staff is wonderful. The fact that they never have dollies available, however, is asinine. Such a simple thing to fix...penny-wise, pound-foolish. People have better things to do with their time than stand around waiting for one of the only dollies to become available. If not for this glaring flaw, I'd rate you 5 stars. EDIT: After a call from the district manager, I'm raising this from a 2 to a 4. The fact that they cared to reach out is nice, but it doesn't deserve a 5. You want a 5, fix the dolly issue. Every customer I interacted with complains about it.

Clean. Easy access. Good choice.

Very clean, very helpful, every problem I've had they were able to come up with a solution. Not sure if other locations are as up to par as this location.

Very pleased with the condition of unit we rented, the staff was always a pleasure to work with. The price was right for the space we needed until we could open space back up in our home.

Very neat and clean place.

Michelle is great

The best! Facilities are nice and the staff is very helpful.

Lady at the front is very sweet and helpful!

Clean facilty friendly personnel and a very convenient location with ample space.

Helpful staff and clean facility.

Very helpful young man at check in. Had special going on helped us out at time of need. Much appreciated!

Since I started renting a storage room here, I’ve experienced nothing but high quality customer service. Desmond, Katy and Michelle were very helpful today in lending me the necessary tools to safely load and secure appliances onto my truck. Public Storage is my first recommendation when suggesting a rental storage space!

I’ve got three units at this location and they have been fantastic! Michelle Garcia has lead an excellent team! Highly recommended to anyone!

Great Service Today@Public Storage. Desmond , Thank you for Excellent customer Service and the follow up phone call concerning my bill.

Expensive

Conlan was great and he helped me find all the information I was looking for. Extremely helpful employee!

Easy online e-renting service. Friendly on-site staff.

I have been with this location for 5 months now and the staff is so helpful and always smiling. The property is clean and because of all this I added another unit today for my daughter. Thank you Michelle and all your staff for making my this part of my life a piece of cake!! You guys are the best 😊

Riley and Michelle were great! They both took the time to make sure I saw the space, answer all my questions, and show me where and how to open my storage unit. The space is so well kept and so so clean!

Thank you Michelle for your great service!

Michelle and her team are great. They’ve taken care of me for a few years. Their fees are straight forward and they don’t nickel and dime you with ridiculous fees.

We stopped by earlier today, and Sam helped us find the perfect unit for our storing needs. Definitely recommend this facility to anyone. Ask for Sam, she is very friendly and will definitely find the perfect unit for you.

Sam was extremely helpful with assisting me, she has great customer service. Thank you again Sam for all your help

Sam was extremely helpful and friendly, she helped me find my perfect unit. Definitely recommend this place!!!

Samantha is an outstanding young lady. She made us feel so comfortable with our decision of choosing public storage. The facility was impeccable and very well kept. Moving is a complicated thing, but you can check one thing off your box by going to public storage on fry and having Sam help you with all your moving needs.

Great service and storage. Used a 5x5 and 5x10 for 2 months and the property was always clean and accessible.

Great customer service

Very considerant staff and helpful with knowledge of facilities

Excellent customer service and reasonable prices for the larger units.

Cathy and Michelle were very helpful! Thank you ladies.

Wow Service! Excellent customer service experience. Tammy and Milla are great assets to Public Storage - Super-super friendly staff who will go out of their ways to assist and render service until full satisfaction is engraved all over the customer - Thanks Tammy & Milla.

💖 COLRESS 😙 BAILEY 💖 3

Very professional and good quick rental experience. Michelle was great. She was knowledgeable and so helpful.

Tammy was extremely helpful. She showed me several units and helped pick the one that would best suit my needs! Will definitely recommend to friends and family! Thank you so much Tammy for all your help!

Nice and secure

Always such a clean place. I actually feel safe there. Highly recommend it

Great Service! They were very helpful and very professional. They answered all of my questions and were very nice!

Place is awesome

Great quality, storage,security

Got some stuff moved

Clean, great price.

Michelle was very helpful. Highly recommend this place for your next storage need. Thank you Michelle for your help.

Milla provided great customer service and was super friendly! However, her colleague Arin (?), I believe that was her name, did not appear to motivated to be working. Her unfriendliness came across as rude. However, Milla compensated for her colleague's lack of enthusiasm.

They were informative, kind and polite. This is my 1st experience with a storage company. And I will surely come back to this location. It’s rare when you have good customer service. And they delivered well. They were patient with my questions. They showed gratitude and they all had good attitudes. Definitely recommend!

Eugenia is the best, she was very helpful through the entire process.

Eugenia is great Thanks

Great place! Eugenia did a great job to help me get the best deal available! I will definitely recommend this place! Many thanks Eugenia!

Thank you Eugenia I appreciate your good customer service very pleasant and professional. I will refer others to this location.

Eugenia is the greatest and helpful

Eugenia was very helpful got me set up in a larger unit thank you

Sofi was extremely helpful and very patient with my family while showing us units and helping us with move in. Great customer service!!

Eugenias knowledge and service was excellent thank you 😊

Sofi Did a great job on helping me get my unit

Eugenia was Amazing so very friendly I really enjoyed my experience with this location . YEAH EUGENIA!

Eugenia is great customer service

Sofi, was very very helpful. Made the beginning of our moving experience enjoyable and easy.

Eugenia very professional, and showed me what’s needs to rent a unit

Eugenia is very helpful with my rental and got me the best price

Eugenia was great very helpful

Eugenia was wonderful and went the extra mile for me and made my moving experience great.All the staff at this location are marvelous.keep up the great work.

The price to rent was a great price. The staff member are nice and help.

Eugenia was very helpful

Eugenia very helpful I know were I’m going rent

Eugenia was great helped me with two units I needed very patient , got alI needed on Fry Rd!

This Public storage location is MY FAVORITE, Eugenia is absolutely amazing, she has been most helpful. I will always come to Public Storage on Fry Rd & West Rd.

Eugenia was a big help today with me and my mom she was very helpful and showing us the storage

Arin was so very helpful with finding me a storage unit today. The staff was thorough wnd professional. And the price was tremendous. Thank you Public for a great exoerience!

Amazing customer service specialist Eugenia at front desk and explained to me and it was the best experience ever

Thank you Eugenia you made my move in easy !

Eugenia was so helpful! So glad she was there to help us out!

Lucy provides outstanding service and was very helpful. Would highly recommend.

Absolutely great customer service!!! Lucy is the best!

Lucy was awesome & very polite ... and Very helpful with getting my unit established

Lucy was great. She answered all my questions, and very friendly. It was a pleasure working with her.

Friendly and clean. Eugenia was great

Eugenia is awesome.

Eugenia was great professial and great customer service

Eugenia was sweet and great customer servoce

Buen servicio

Best Storage unit ever Best people ever eugenia and arin Best to workers

Eugenia service was awesome!! She was very informative and made me feel very comfortable leaving my valuables at that particular location. Thank you!!

Service was fast, easy and straight forward. Eugenia is awesome.

Eugenia give us a great service

Quick and easy process. Lucy was very helpful!

Service was great! Lucy was very nice and sweet. She also was very knowledgeable about the business.

Eugenia great customer service

Eugenia was fantastic! Very helpful and knowledgeable!! Delighted with the experience! Thank you!

Eugenia gives amazing customer service!!!

Eugenia was very helpful good employee professional

Eugenia was great good customer service

Eugenia did a great job showing us our options. She was very informative and gave us a great rate. I highly recommend this location. Ask for Eugenia!

Eugenia was super sweet and helpful! She was so great and she had no problem showing us the storage units. This is my first time and I had a great experience with her. Great job keep it up!

Stuck in elevator on the 3rd floor for over 30 minutes. Tried every combination of buttons and codes after I realized I was not moving. Used the call button after trying to get out for the first 5 min, no one ever came. Finally the system reset and was able to get out with out any help from the call or front desk. Went to the front desk (where they have ALL the cameras shown on a screen) and the front desk couldn't be bothered. My biggest concern to inform people is that my vehicle could have been left open or running, unit with valuables kids here or there, or any other possible combination, or if you are a alone or with a kid, it could have been very very stressful.... and the attitude of the front desk AND corporate was them brushing it off. Just wanted to inform the readers of this possibility and the "care" Public Storage corporation has for you.

Good service and answered all my questions

Lucy was awesome in helping me get setup with a 10x30 space. Very professional and was quick and easy! Very personable. Give this person a raise! I've dealt with many others and the customer service provided was phenomenal!

Eugenia was amazing. Great service!!!!!!

Arin and Eugenia are wonderful!!!! Thank you so much for your help!!!!

Editing this post and changing my review: I rented a unit at this facility on the Friday prior to my move on Sunday. The check in process was seemingly easy enough, and I was given my keys. I was blatantly asked if I would leave a positive review. The facility is only 2 years old and very clean, so I felt fine about renting here. After a long day of moving, I arrived with my movers to the storage facility and was unable to enter the unit. Since we arrived on a Sunday after 6 pm, the office was not open and no one was available to help. I called and left a message to alert them to my problem. When I returned to the facility the next day to sort out what happened, the lock that the facility uses was placed in the wrong unit, and I was never given a lock, as I should have been. This error cost me time and money with movers I was paying by the hour. I was able to store my stuff at my rental, albeit in a non-climate-controlled environment like I had been planning. I proposed that the facility pay for my movers to come back out or the refund my money. After the front desk staff got in touch with management, they ultimately decided to do what was best for them economically: just refund my money. Really disappointed and angry with how they chose to handle this.

Eugenia took great care of us during our move.

Front desk staff was great! Helped me get into a unit very quickly.

Ms Lucy was very nice and helpful and knowledgeable.

My assistance was The Wonderful Lucy. She was very knowledgeable, patient and considerate. She made my rental easy & fun. Thank you Lucy fun

Eugenia was amazing. She made sure to show me what the spaces looked like to help with my decision. She’s great!

Eugenia was very nice, very helpful , made my day great personality

Arin was very helpful and courteous!

Eugenia was an excellent help, and very knowledgeable! Very clean facility!

Eugenia is great and very helpful, and professional

Eugenia, was very helpful needed assistant with my car, and she's very professional with my rental

This is a very safe and secure facility and the staff is very helpful

Eugenia was cheerful and awesome! We came in on a rainy day but she was the ray of sunshine today! Thanks for the excellence service!

Fantastic facility. Lucy was very friendly and helpful. Loved how efficient the process was. Definitely recommend!!

The best service in town

Eugenia is great customer service help me with every thing

Eugenia was awesome! I came in this location to buy some boxes and she showed me things I would’ve never thought I needed! I appreciate the time she took in helping me find things to make my move way easier. I would definitely recommend !!!

Eugenia was wonderful with assisting me and helping with ongoing issues that I’ve had prior to meeting her personally. I appreciate the customer service and professionalism, it really goes a long way.

Eugenia provided excellent service and was able to help me with my storage at another location. Thanks again.

Eugenia was great .Check in and setup was super easy and quick!!!

Eugenia and the staff were Awesome. They were very helpful and personable. They are very professional and compassionate people! They will go the extra mile to help you make your storage expert easy and efficient!!!! They run a very respectable and professional business! The faculty is vey clean and safe! They definitely took the stress out of moving for us! Thank you and we are customers for life!

Eugenia was great, very professional and sweet, thanks

I met Eugenia at the front counter after a long trip from Indiana in a 26’ Truck and a trailer. She was very informative and knowledgeable which made this process quick and smooth. What a relief after such a long trip. I did notice while moving in that in front of the loading entrance the parking bump and orange barriers are off center from the loading door so you have to maneuver around them which is awkward and time consuming. I highly recommend at least the parking bumpers be removed as this is a trip hazard as well as inconvenient.

Eugenia is wonderful. So professional and patient!

Eugenia and Michelle were very nice, helpful and professional! Made move in a breeze!

Nice and clean a/c courtios

Eugenia is a great manager , great leadership 100% customer service satisfaction .

Eugenia is the best she was great service.

Eugenia was very nice excellent service.

Ondria, did a great job showing us the unit. Explain what would work for us.

Ondria helped us and explained everything!

Amazing service from Ondria!!! If you’re looking for a great and safe place for storage make sure you stop by and ask for Ondria! Thanks again!

Storage units are very clean and are reasonably priced. Eugenia was very helpful and provided great customer service.

Very helpful. Got me set up with unit and supplies.

Eugenia the best one on costumers services

Eugenia was super friendly and quick to get me started on my new storage ! Thank you so much , will be recommending to friends and family .

Eugenia and Nick were great and very helpful and friendly. Didn’t take long to get a storage unit which was awesome.

My experience with Public Storage makes moving so easy and convient. Andria provided extraordinary customer service! I definitely recommend this location.

Ondria was Amazing!

Ondria was so very helpful and knowledgeable. Check in was simple with all her help.

Ondria had excellent service

Ondria

Ondria was great! Very helpful and patient. Great experience.

Ondria provided excellent customer service! All of my needs were met. Options and choices were offers. She is an exceptional employee!

Ms Ondria has great customer service! Great help!

Clean facility. Ondria was a great help and provided excellent customer service. Service was great and I was taken care of in a timely manner.

Excellent service ...Ondria is wonderful

Eugenia has very good customer service.

Eugenia was so helpful!! Very sweet !! It was a wonderful experience!! Thank you so much!!

Mills was very knowledgeable, patient, and kind to my sons and I. Perfect customer service!

Great experience, Eugenia, and Milla, were so helpful getting us through the rental.

Eugenia was great, thank for being you and helpful

Eugenia was very helpful and polite. She made our move in very easy.

My experience here today so great, the professionalism of Eugenia was great, she took care of the unit price and size o needed

Eugenia is excellent! We were transferring units & she we wanted the online price (because it was cheaper) & she tried every thing she could possibly do to match that price for us. And she did it! She was so friendly and even took time to talk to my 3 year old & let her press the elevator buttons(which is a big thing for my daughter.) The location is also very nice & clean which is a super plus! Definitely recommend coming here & asking for Eugenia!

Diandra was extremely helpful. When she greeted me she showed me where the loading entrances were and where the restrooms were :) i.e this facility has restrooms. She tried her best to get me the unit that would best fit my needs. The facility is new, very clean and very reasonable priced for a climate control storage facility.

Eugenia was very helpful and so upbeat it almost made us forget the misery of moving all our stuff in the summer heat.

Great experience. So helpful and even made sure I had a unit closer to the entrance. Great service, very clean, new facility, great rates!

Ondria is awesome! Very sweet and professional.

Eugenia was great she got me the best unit for the best price, and very sweet and professional

Rochelle was really great

Ondria was fantastic! She found me a great location near the elevator. She was very friendly and helpful!!

Ondria was very courteous and friendly. I had a great experience. The olace was so clean and neat. I would recommend anyone to come to the property.

Diandra is an excellent job of helping us. Very nice facility.

Great place. Andrea is very professional and helpful. Facility is very clean, state of the art. Prices are reasonable. Thank you.

Great all around. Quick, fast, and easy.

They go up on your rent randomly, with warning

The service was very good eugenIa is a helpful and nice person!!!!

Katina was extremely helpful and friendly! Super easy and quick service. Would definitely recommend!

Thank you Eugenia for the help and great costumer service.

Public Storage to the rescue again! Thanks for holding on to my junk while I transition into my new residence. PS is always the practical lifesaver for my stuff so I dont have to part with things I place value on and hold dear. Now, how are you with storing three exs, 12 bills, and that unidentifiable smell that grew stronger as things moved out of the house? Now those are the things I would pay double to store away!

Lucy Myers was very professional

Ondrea did a great job helping me this evening, very polite and clear with the process. Units are clean and well kept.

Ondria was very good and nice with helping me find my unit.

Lucy was very helpful. Great customer service.

Great service!!

Great customer service !

Ms. Ondria was very helpful and knowledgeable.

Awesome staff, Ondria helped my family find a storage unit fast and at a great price. She gave us all the information we needed and answered all of our questions. This location is great for all your storage needs and I would highly recommend these guys.

It was great, Ondria was awesome

Diandra was awesome helping me with my storage rental ,I definitely recommend this place.

Very nice new facility. Ondria Helped is out, she was very friendly and informative ! Would recommend to others .

Great customer service ask for ms.ondria

Everyone go see Diandra she is amazing . very helpful & friendly

Ondria is detailed, polite and helpful. The facility is clean and smells good. Staff is professional.

Ms. Ondria is the personnel who took good care of me on getting my new storage facility. She was very easy to approach, she answered all my questions, and even offered some extras things for me to purchase to help maintain the condition of my furniture..

Very clean and helpful and very respectful staff

Thank you, Katina for the excellent customer service. Very patient and respectful. Definitely recommend this storage location.

Diandra is a pleasure to work with and provided excellent service to us.

Diandra was great setting me up with my new storage unit. Great customer service.

Very fun staff at front desk. Extremely helpful. Ondria took care of me. Would recommend for storage needs. Nice newer facility.

Diandra, was very helpful. She made my renting go so easy and explained every step. Hope more people would be as helpful and polite as her. Good job.

Katina was extremely helpful and patient through all our questions and made the process very smooth and easy

Great company service from katina

Deandra was helpful, friendly and efficient!

Excellent service, super friendly staff! Would highly recommend to anyone. Katina took really good care of me and explained everything clearly.

Easy experience! Great costumer service

Very smooth check in and clear instructions, excellent operation here; they’ve clearly thought out the pain points for customers and preemptively solved them. Ondria was friendly and knowledgeable and helped me out when making decisions about the rental. Thanks

Amazing service from Eugenia and great atmosphere! Facility is very clean and organized.

Excellent service. Very friendly and helpful.

First class operation. Eugenia is most helpful.

Ondria did a great job helping me move forward with getting a great unit. Thank you public storage for all the help.

Ondria has been wonderful she has been helpful with my very demanding schedule of selling my house so quick and needing multiple storage units at the last minute . Info fact all the ladies at this facility are great . I have made some new friends at this storage facility . Ondria thanks for al your help .

Eugenia was great. She answered all our questions!

I believe they only have like 4 carts/dollies for this entire building of at least 100 units. Now what kind of sense does that make? I see others have complained about this in the reviews here already, so it seems they just don’t care about your back. PRO TIP: If you see more than four vehicles in the parking lot, don’t bother, just keep driving to the next storage outfit, unless you like lugging all of your stuff individually by hand/back.

Super friendly and helpful staff. New units. Great on-line incentives.

Ondria and Katina were so helpful with helping me assess what units would be best for my situation. They also helped connect me to another location for yet another unit I needed. Thanks you so much for your patience and eagerness to fulfill my current needs

Quick and easy! Ondria was very friendly and explained everything.

Nicole was awesome to work with!!!!

Sheila was very helpful I had a very pleasant experience

Coming to Public Storage was so easy to get a storage unit. Eugenia was so very helpful and made sure that I understood everything. Thank you for making it so easy.

Eugenia and LaShonda are the best. They got me in and out quickly with good information and good humor. I really appreciate their knowledge and smiling faces during a very stressful move. Thank you!

Eugenia was very nice and great service!

Eugenia was very helpful!!! Great deal on storage unit

Thank you for help Ondria! Quick and easy!

Eugenia was very helpful and she has been extremely friendly and awesome during our families move

Katina is doing awesome job, very friendly and helpful

Great place to store your stuff. Service was quick and easy. Thanks Diandra for all your help.

Was a very pleasant experience! Ondria was very professional and knowledgeable!

I talked to Sheila who was very polite helpful.

Customer service here is wonderful. LaShonda is great. Ask for her when you go in.you wont be disappointed .everyone is smiling and they make your day

Ms. K was a delight in helping me I knew nothing about getting a storage unit and she helped me threw the process staff is always friendly.

Sheila did awesome!

I had Ms. Sheila help me , she explained everything to me and made sure I understood everything. She’s great . I highly recommend this storage.

Diandra was great !!! She made me feel like family !!

Miss Shela was very kind and polite. She was very thorough and knowledgeable about her job.

Ondria is great! Good prices for a good sized unit.

Eugenia was super nice and quick to get everything processed! Definitely recommend because they have great promotions going on.

Great service. Very clean. And Katina was very helpful.

Sheila was very nice and friendly. Her professionalism and thorough explanation of the contract agreement is much appreciated.

Sheila was very nice and professional!

Great customer service, Sheila! Thank you!

Im very pleased with this location and the staff very friendly. Sheila made sure all my questions were answer.

Shelia was extremely helpful - painless and pleasant experience.

I had a wonderful experience at this location. Ondria did a Wonderful job in assisting me

Ondria provided excellent service and was very friendly. She explained all of the information very well. I would definitely recommend this location to others.

Great service! Katina was awesome & very patient with me & I had my young kids with me while getting my storage set up!! Highly recommended!!

Eugenia was delightful and very helpful. Well done!!

Eugenia went above and beyond. She answered all my questions and then some. Very clean facility.

The place is very secure. Ms sheila and katina offered exceptional customer service and professionalism!

Sheila was awesome. Great customer service. She made the move in easy and enjoyable.

Sheila did a great job & friendly service!

I purchased my storage about two days ago (December 26, 2018). I actually narrowed my search down to two public storage places (this being one of them) before I actually arrived. I was just planning on looking, and then going to the second storage space, and then deciding between the two (after visiting both companies). However, Eugenia was so helpful in finding me a good location and already had my storage picked out before I arrived. I never made it to the second storage facility (in order to decide between the two). (Laughing) Eugenia had already snatched me up. LOL. The place was really clean and Eugenia was very friendly. She's not from Texas but definitely has that southern hospitality. Thanks Eugenia.

Eugenia went above and beyond!!! She stayed late to ensure I was able to complete our rental. I highly recommend this location. Customer Service was 5 star!!!

Obdurate was great and explained everything well

Sheila was very helpful. Very friendly and great customer service. Was a pleasure doing business with her and Public Storage.

Very pleased with Sheila! Educated me on the property well. With the exception of after 9:00pm lockdown. if you are still inside the property you get locked inside! An eye opener. Very satified with the service otherwise.

Katina provided excellent service

Sheila was friendly and informative!!

Great location. They were so professional, cordial and insightful. Thank you.

Sheila is awesome and really sweet I had a good fast experience getting my storage.

Eugenia was great to work with!

They were closed but opened the doors for me! I was absolutely shocked at the great attitude and customer service from Katina and the other fine ladies that were there. The place is so clean and so organized- I haven’t been this impressed for a long time! Thanks to all for making my day a little brighter!

Ms Diandra was very helpful assisting me with finding a unit.

Ondria was very pleasant and gave me great service

Fast easy and courteous. Ondria was extremely helpful

I had an amazing experience at public storage. Diandra went above and beyond!!! I am amazed at how nice she was by helping me move an item I was struggling with!! She truly cares about her customers satisfaction! I will definitely be placing my items at this location everytime and will refer all my friends to this Public storage!!! The best in Cypress!! Diandra you rock girl!!! Great customer service truly makes a difference!

Eugenia was the Best! Super nice and professional She made it fun to accomplish this task and gave us the confidence that all is in perfect order! Thank you!

Katina was awesome,fast and friendly!

***Update 10/15/18 down to 4 stars, still not enough hand trolleys at this facility Place is very clean & prices are affordable. Britney was really attentive and helpful I only hope they could have a little bit of more hand trolleys, those are usually in use by other people and one have to wait for them -

The management does not keep the building at an appropriate temperature. As a result your items mold and mildew.

Wonderful service!! Mrs.Eugenia was great

Service from Ms. Katina and staff was excellent! They are extremely helpful and they make renting a space from Public Storage easy and fast! Great positive customer service!

Michael awesome guy great service!!

Eugenia was very friendly and helpful. She assisted me with selecting the right storage unit for my needs. I was happy with the customer service and courteous way in which she explained everything.

This location was very clean and nice! Katina was very helpful and knowledgeable as well! She is always available and happy to help. I am very satisfied with the service here and will recommend to everyone who needs storage.

Ondria at public storage was so helpful! She made sure we had everything we needed to move our things in the new storage! Will def recommend them.

Excellent service. Very nice clean place. Ondria was very helpful!!!

The employees at Public Storage are Amazing!!!! Diandra, was so friendly and informed me about the one year storage service and I accepted it because she was so knowledgeable!!!

Tailar was very helpful and made my move in so easy if your going to this public storage go in and ask for Tailar she was awesome

Mrs Ondria was the sweetest lady and she made getting a storage as easy as can be! The place was clean and air conditioned and we felt safe leaving our belongings there!

The best welcome feeling that anyone can get and the service was excellent they never turn anyone down and they always had a smile and ondru show my family and I where everything is and exploded how everything worked it’s the best place to get a storage unit

Everyone that works at this facility are so nice and helpful!!! Great place!!!

The facility is clean inside. Staff is friendly. Unfortunately, the issues with their security access system has been a huge inconvenience. Not the employee's fault. The District Manager doesn't return phone calls. I guess customer satisfaction is not important enough. I gave it 3 stars because of the workers. If they weren't helpful, I'd give a half star.

Thank you Alicia and Ayesha for all y'all help😘

Wonderful service and clean facility. Ayesha was extremely helpful looking forward to storing my stuff here!

Ayesha was great and professional. Thanks

Thank you Ayesha for helping me get a unit, you was so nice and professional. We appreciate. you made or day. Public storage should really appreciate you as an employee.