Public Storage Self-Storage Units at 1450 I 45 South, Conroe, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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3'x3'Online only price$ 14/moSmall 3'x3'- Climate Controlled
- Inside unit
- Locker
$ 14/mo $ 14Best Price Label1 unit left! -
5'x10'Online only price$ 79/moSmall 5'x10'- Upstairs/elevator
$ 79/mo $ 79Best Price Label1 unit left! -
10'x10'Online only price$ 118/moMedium 10'x10'- Upstairs/elevator
$ 118/mo $ 118Best Price Label1 unit left! -
10'x20'Online only price$ 173/moLarge 10'x20'- Outside unit
- Drive-up access
$ 173/mo $ 173Best Price Label1 unit left! -
10'x15'Online only price$ 175/moLarge 10'x15'- Outside unit
- Drive-up access
$ 175/mo $ 175Best Price Label1 unit left! -
12'x20'Online only price$ 210/moLarge 12'x20'- Outside unit
- Drive-up access
$ 210/mo $ 210Best Price Label1 unit left! -
10'x25'Online only price$ 238/moLarge 10'x25'- Outside unit
- Drive-up access
$ 238/mo $ 238Best Price Label1 unit left! -
10'x25'Online only price$ 294/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 294/mo $ 294Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Conroe
Resources from the Help Center
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See what fits in different storage unit sizes
Conroe Storage Units On Interstate 45
This Public Storage in Conroe is located on the west side of I-45 just north of where it crosses Loop 336 on the south edge of town. It offers a variety of cheap self storage units to customers in central Montgomery County.
The location features indoor storage units with interior hallway access, as well as outdoor storage units with drive-up access for customers to load and unload a vehicle with ease. There are individual storage lockers for smaller loads, as well as storage options for vehicles, boats and RVs.
Open 7 days a week, this gated property – which is easily accessible from North Freeway, Loop 336 and Highway 105 – also has a manager who lives on site for additional customer service needs.
Days spent at Candy Cane Park or Kasmiersky Park are easier by storying chairs, blankets and sports equipment in a 5x5 unit at this location, while a 10x10 or 10x15 unit can hold all of the necessary outdoor essentials for trips to Lake Conroe for fishing, boating and more.
Local businesses around Conroe Regional Medical Center can store extra boxes, office equipment and furniture in a 10x20 here, while families in the area can use a 10x30 to hold on to the contents of an entire five-bedroom house during a move or remodel.
Just 40 miles north of downtown Houston, Conroe continues to be one of the fastest growing cities in the U.S., with more and more residential and commercial development sprouting up throughout the area.
As the area changes, Public Storage remains committed to providing excellent customer service and affordable self storage options to the Conroe community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 702)
Shelley and Mary were very helpful! Customer for life!!!
Best place and the very best staff. Mary McDowell was so helpful and amazing. Any issues that came up since she had been there were taken care of quickly and with a smile. Always so courteous and professional.
I seriously was having a horrible few days and needed a storage unit asap. It needed to be the least of my trouble yet one more thing for my list of things to do. I went in and Mary was amazing! Even though i was having a rough day she was informative, super sweet and friendly and above all her customer service and education were amazing. She lit up my day and took care of my needs and for that im thankful! Probably the easiest best experience with a rental unit ive ever had and being a military spouse for years with moves so often this means alot to me. THANK YOU!
Mary was a great help! Thanks so much!!!
Ms. Mary was amazing I was at the brink of losing my storage to the auction at my wits end. She was able to assist me and reassure me that I wasn't going to lose my storage. She helped me too resolve the problem. I don't even shop at the location where I was serviced my initial service with N Cypress. She is a true blessing. She did what she could to ensure that I was accommodated. That is what I called. Great customer service she went above and beyond she deserves more than just a rate and review she deserve a raise.
The manager Mary is super sweet and extremely helpful. I paid for a unit that ended up being to small, she ended up getting me into another unit immediately.
Mary was super helpful ! Real nice clean storage facility.
Mary the manager at south loop 336 is awesome very friendly and always has a smile on her face. And has a very positive attitude
Jerrica is a pretty nice person she’s very outgoing and nice to hang out with and she is really good at her job. If you need someone to go to in the Public Storage- is her
I just want to say thank you to Raven and Mary for all their help with my storage unit rental. This is my first time renting a unit and I’m really looking forward to it!
Mary was friendly and helpful she got us set and ready to use our unit very quickly. Thank you Mary!
Great place, Affordable but the real star of the show is Ms. JERRICA . She goes above and beyond when it comes to customer service. Super sweet personable, well knowledged, and you can tell she loves helping us customers feel accommodated and assured in the safety of our items. Thanks Jerrica ! You're Amazing!!!!
OMG! The manager at this place is the DEFINITION of “customer service”!!! Ms. Mary has been a sweetheart and a lifesaver for me personally. She’s always been warm, friendly, knowledgeable, insightful; and she doesn’t make me feel like she’s just there to collect my money; ya know? She really cares about the needs of the individuals she serves! When I was in between jobs for a few weeks, she helped me to keep my storage by being understanding and working with me, and even when I was panicking and unsure of what was going to happen, she was very calming and reassuring! She doesn’t mind jumping up and pausing what she’s doing to go out and physically put eyes on your concern and she moves with urgency, without making you feel like you’re inconveniencing her, unlike so many customer service reps these days…I’m telling you I absolutely adore her! She is a GEM to this company! I don’t remember who I worked with when I first got my storage unit over a yr ago, but it wasn’t her! Not that they did anything wrong or incorrect; it’s just Ms Mary really cares about getting her customers’ needs met, and her passion to do so is blatantly apparent. N I’m here for it! Because of her I’ll be using this property for all my storage needs and I HIGHLY recommend the same to anyone in the Conroe area in need of storage!
Mary is the best . Always helpful .
Stopped at Public Storage Conroe, Mrs Mary has to be the sweetest woman on the planet. Helped me move my 3,000$ worth of paintings into storage, and though her puny little arms could bearly wrap around my masterpieces, she did so with no questions asked. Definitely deserves a raise ❤️ love you Ms Mary
Mary did wonderful she did outstanding work she help me very much have a great employee
Mary was so sweet and went out of her way to accommodate us. I’ve never had such a great experience with customer service. I would highly recommend this location to anyone.
Mary is most wonderful and accommodating for on property or over the phone at this location! If ever a problem she’s on top of it! And always keeps a watchful eye out for everyone coming and going through the front gate! Very happy with my belongings at this location! Thank You Mary I appreciate you and all that you do! :)
Mary and Moriah were very helpful in seeing me up with a storage unit!
Manager Mary was very professional/helpful in setting up my rental.
Mary was the best she helped me I was low on Cash and options and she did what she could and more to get me a unit great place better people
Mary was wonderfully kind and accommodating. She answered all of our questions and explained everything well. Thank you Ms. Mary!
Needed a last minute storage and had the best service I've ever had, I move quite a bit will definitely use this storage if I move again
Highly recommended!! Transitions are always a stress, but Mary made the whole process a breeze. Totally made my day! Haven't had such a good experience with a business in years. Made my transition smoother than I thought possible and took a weight off my shoulders. Definitely recommend for all your storage needs!
Great location and fast set up. Mary is so helpful and kind.
Fantastic manager mary very nice and polite. Very helpful and needs a raise due to her great character and this is not how people are today. Very refreshing how sweet she is. Wish more people were were like her today.
Great place. Clean, easy access. The doors could use a good coat of paint but other than that pretty efficient to get in and out. I love the remote access using the app.
I’m very happy with my experience here. The staff was friendly and the storage area is clean.
They have gone above and beyond in all my storage needs. The friendliest of staff makes it a pleasure doing business with them. Special shout out to Mary!! She rocks!! I was in a crisis and she was so helpful getting me into my third storage right at closing time! I was stressed to the max with a full uhaul and she turned my whole attitude into a positive one! Thank you Mary!!!
Mary was amazing. She was professional. friendly; knowledgeable; and extremely helpful. I would highly recommend Mary and this facility. She made my move to Texas easier!
Mary and jerrica were an amazing help and helped me get the perfect unit with amazing customer service thanks yall
Mary was amazing helping our family get the right unit for our needs. Will be recommending this place to our friends and family!
Mary is awesome! Best customer service hands down!
Jerica is very sweet and helped us when we were in a tough spot. She was extremely helpful.
Worst customer service on the phone. I called for the first time in my life to find the pricing and after I said the phrase that it’s out of my budget, he laughed at me and cancel the call. I wish i remember the guy’s name to mention it here. He was so selling and nice in the beginning, but so rude and disrespectful at the end. If it is first contact with the company, I afraid the same type of people I will meet at the storage if I choose to rent it.
From the ease of using the app to arrange storage and autopay as well as departure, Public Storage has been incredibly professional and stress free. Great experience all round.
I will recommend this place to anyone. Mary is exceptional at what she does, her customer service is always wonderful, she always has a great smile on her face as soon as you enter the premises, she knows her job and how to get things done. I went in today and was just in a bad place about the situation I was in, when I tell you this wonderful lady was God sent for me today, I truly mean it!!! Thank you Mary for all you do for your customers.. Keep up the good work and keep on smiling. A public servant you are. God Bless ♥️❤️🙌🏾🙌🏾♥️❤️. Conroe location Rocks with Mary🥰🥰
Mary was an awesome help. She was efficient, knowledgeable & very helpful for my storage needs. Thanks. Keep up the good work
Perfect storage!! Mary is amazing...I order the wrong size storage unit and Mary was quick to solve my problem and show me around the place.. 5 star service. I recomend this place to everyone..
Mary Was wonderful and very helpful
Got an air controlled unit here. The prices were decent and none of my stuff was messed with.
Amazing service, Cheryl explained everything so clearly and showed me around the place. Will diffianly reccomend this place 🤗🤗🤗
Excellent service with an excellent associate Jerrica!
Excellent service and very patient-Jerrica is awesome!!!
6/22/22 - alarms have sounded 3 times this evening. Sirens keep going off at this storage facility at night. Not sure if the property is secure.
Asia was amazing.
Great Place. Great Staff
Excellent service
Azsa is so great!! Thank you!!
Asza’s customer service was outstanding! She’s very knowledgeable about units & pricing & she helped me make the best choice. Thanks, Asza!
I came here looking for storage and Asza was really sweet, thanks again.
Omg! Azsa is so great! Thanks for all your help!
Only dropped off someone !
Our 12’ x 22’ unit was rented in October 2020 along with a second unit for a promo price which was $143 per month for the second unit. Price increases in May to $178 when we eliminated one unit. This January they increased our price to $234.00! That is how they treat long term customers - bait and switch increases! In less than one year our rate increases by $91.00!!! Even if we ignore the promo rate that is still an increase of $56.00 in less than a year!!!! Inflation or gouging - we don’t have power and the unit has a torn and crumbling ceiling insulation and mice.
Grear
Rhonda at the Conroe, TX location is superb! We had a super out of the box rental setup situation. She spent over an hour with me on the phone and my technicians in her office setting up our account! She was patient and courteous with us the entire time; Rhonda truly went above and beyond to help us, and get everything squared away! Rhonda, thank you so much you're an asset to your team!
Very easy to book. Love the access via app
Jerrica was very pleasant and very professional and she was very knowledgeable
Ellie was freaking amazing!!! I came in with some my concerns about a storage unit that I share with my fiance, and we have had our storage for some time now and would love to keep it that way. She absolutely went out of her way to put in any requests she could to help me out with my problem, also with correcting information on our account that was entered wrong before (cause us not to be receiving any updated due to misspellings), and was such a huge help with an amazing attitude!!! Also I was having trouble with the lock in my storage and being the amazing person that she already was, she helped me out and made sure everything was fine before she walked away! Y'all are lucky to have such an employee that would go out of her way to keep the relationship with the customers but also make sure everyone has an answer and runs smoothly. Thank you very much Ellie!!! - (♥️ DeeDee)
Great customer service, Jerrica at the front desk was wonderful and I got in and out.
Really nice people work here. The move in and move out was really easy. No problems at all.
Cery helpful staff
She was very helpful and patient with me setting up my account info thank you very much Jerrica
Fast, friendly and convenient! Brittany was amaziing!
Brittany was amazing and friendly and explained everything in detail. Great place!!
Brittany is the best! She helped me out and made sure I fully understood everything that I was paying for, made everything super simple jd helped me too when I realized I needed a bigger unit! Give this girl a raise!
Really good prices for good units here! Especially for the controlled air units!
Very quick and easy. Brittany was very professional and informative.
I've been looking for a storage unit, I have been working with Brittney, she has been extremely helpful!
Staff is friendly and helpful.
Brittany was very helpful, pleasant ,I like the app access
I have received the best service from Brittany today and I can't thank her enough for her above and beyond outstanding service. Thank you for your help and time today
Brittany was great, and very helpful.
Great place for storage easy access always clean
Great an awesome service Brittany is so helpful!!!
Great communication, friendly staff, quick service to get a new unit set up.
Clean, Elevator Works! Brittany was extremely helpful! Awesome job!!
Brittany was awesome to work with. She made the experience worth it and would use this location again!
Employee Chris m. Was very helpful and made it a quick smooth process! (-:
A great and convienent place to store your things fir a little while or a long while. Great service rep also thanks for the help Chris M
Chris has been so helpful in getting me set up with transferring. Affordable & convenient, so happy to have the service I’ve had!
They are friendly and convenient but aren't 24/7.
These units were very clean and were adequately large. We needed two units which the manager provided. We were able to access the units as needed, which was very helpful. When moving in and out, the manager provided very useful dolly’s. The managers were always accommodating. I highly recommend Public Storage of Conroe, Texas.
Not sure if I'm spelling her name right but Kaylee was super helpful thanks for the great experience 🙂
Chris M. helped me find the right size unit for my needs. She was patient and answered all of my questions. I would highly recommend this facility especially for Chris. She is an excellent manager and very knowledgeable about the property.
The staff is extremely friendly and answered all of my questions. I was wondering about a storage unit as I am new to TX. Chris I believe was her name helped me along the way and was very professional and patient with me and my gazillion questions.
I highly recommend Public Storage in Conroe! Chris is fantastic and showed me the different options and answered all my questions. Got me all set up and I was ready to go! Top notch customer service! Everything is safe and secure!
I cannot say enough good things about Chrissy. When the online service booked the wrong size space for me, she was there to quickly and professionally transfer me over to a larger unit. She is super friendly without being fake. She fixed me up without any fuss and made me feel comfortable. She has earned a customer for life and Public Storage is very lucky to have her. Thanks Chrissy!
Chris is awesome!
Great prices and allows a spot available
This was my first.time to visit here. My wife had secured the storage locker. It was Easy Access and Exit. The Buildings were Well Marked and the Outside Lighting seemed ok. It would have been nice for the Wording on the Doors to the Buildings to be a little larger, and maybe a reflective color, for better visibility. Inside the Buildings were Cleam and Well Lit. Even our Unit had a Timer for the Light inside! I was Very Impressed with this Public Storage in Conroe! I Highly Recommend Them!!!
Cheryl was very helpful with me completing my erental. Thanks!
Cheryl was amazing this morning. Great service and so kind!
Cheryl was a big help with finding us a storage unit!!!
Cheryl is amazing, had a great experience.
Cheryl was awesome and very helpful.
Cheryl and Tracy are both awesome! Very helpful.
Cheryl gives great customer service always returns calls and keeps me informed I give her 10 stars. Met her boss Tracy and she is fantastic also
Cheryl was very helpful and explained everything throughly! She showed us the unit we were getting and even her dog❤️ Loved her enthusiasm and care to help us find the perfect unit
Great personality and very helpful and knowledgeable, God Bless you Cheryl and Chris M.
Cheryl is a riot, made our storage needs a lot of fun....
Cheryl did an amazing today with my storage, very fast and friendly.
Cheyenne is great.
Great Attitude very professional Awesome personality overall best experience and I’ve dealt with plenty of public storage but this one changed my mind about doing business again...
Chris M. was an amazing help! She located a cheaper unit of the same quality in the blink of an eye and was extremely customer oriented. Definitely a star employee
Cheryl is so wonderful and helpful
Great storage units!
Cheryl is great.
Great service Cheryl is wonderful
This place is AWESOME!!! I needed to transfer from a small unit to a bigger unit and they did it no problem. Great service..Thanks Chris M/Cheryl.
Both Cheryl and Chris M. were very polite and helpful and gave exceptional customer service!
Cheryl is an awesome lady.Couldnt be any nicer.
Cheryl was great. Thank you for getting is in and out quickly and price was great for the size unit I wanted!!!
Great service!! Thank you!!
Easy to rent enough spacy good location
Cheryl is super friendly and gives great customer service! Very clean and accessible!
Cherly was Absolutely wonder and helpful!
Cheryl was great and helped us with everything we needed
Sheryl was very awesome and very helpful
Chyrl is awesome!!!! Nice, clean and organized.
Cheryl was awesome
Cheryl did an amazing job, helped me get deals, explained everything greatly and with such great detail as well.
Affordable storage units manned by a friendly staff. Safe and secure.
Cheryl was so helpful and kind thanks to her we got an awesome storage unit in good timely manner & for a great price.
Great service
Cheryl was AMAZING!!!
Cheryl was very helpful
Great service.
Cheryl was an amazing host and helper. Keep as long as you can she definitely a keeper.
Cheryl at public storage was awesome.she was very helpful and had a great attitude!
Cheryl was awesome!! Very friendly! Great service!
Cheryl has been so helpful, kind and knowledgeable! She’s pretty great!
Great customer service from Cheryl !
LOVE MRS. CHERYL TO THE MOON AND BACK!!!! SHE IS AMAZING!!!! THANK YOU FOR ALL YOU HAVE DONE, AND DO!!!
CHERYL WAS AMAZING
Excellent service here. Cheryl went above and beyond to get me into a unit I could afford and to reassure me. Thanks, Cheryl!
Sheryl was a great help and very nice
Chris M. Was AMAZING!!! She was able to help us set up the storage unit and get in the very same day we called. She took her time and explained and answered all the questions I had. The best customer service I have ever received!!
Cheryl was wonderful. Very courteous. Very nice..
Excellent service...Cheryl was very helpful
Cheryl was very nice to us in helping get a unit. Zee
Cheryl was amazing, professional, and very friendly. Made renting a storage a fun experience!
Cheryl was great
Cheryl was so sweet and helpful! We enjoyed the whole experience! HIGHLY recommend this place!
Cherly was a great with helping me find a unit.
the worker(cheryl) here was very nice :)recommend to come here!
Cheryl did an awesome job at explaining and showing the storage unit available! She was very sweet and kind! I would highly recommend this storage business to anyone!
Cheryl was very nice and saved me money on some good deals! I was about to pass this one up but I’m glad I came here. And also she is so SWEET!!!!!
Cheryl was the best and helped us get the right storage!
Cheryl provides fast and efficient service! She was amazing!! Thank y’all!
Very nice person mrs.cheryl
Amazing service from Cheryl!!
Cheryl was awesome in taking the time to show me everything and took extra time to answer all of my questions even though it was almost time to close!!
Employe Cheryl was so nice and very intuitive with the information she gave me and my wife we loved her costumer service.
I had the pleasure of meeting Cheryl and she was just amazing, she showed me the unit, made some recommendations, walked me through all the paperwork. If you need a storage unit this is your place
Cheryl was SO KIND! They were fresh out of storage units and she found me a better deal in Spring!
Cheryl helped us out and gave us great details about the units. She did great service and was a big help. Thank you for everything
Cheryl great service, very helpful,and accomating
Terrible customer service. Taking business elsewhere primarily due to how rude the woman answering the phone is. I was willing to rent a large unit for a long period of time but refuse to deal with someone that talks over you with attitude.
Cheryl is the best service I've ever had in storage reservations and processing. I cant recommend her enough. She will walk you thru the entire process.
Cherly is very helpful and great personality Thank you
Cheryl was very nice with GREAT AMAZING customer service!
Cheryl and Chris were great
Perfect help by Cheryl!
Ms. Cheryl made it very easy to get a great storage unit for us at a great price. We were able to have it for as long as we needed it while we were moving. We will be back next time.
Great service from Cheryl!
Cheryl was a great representative! Go by and visit her!
I’ve been renting from this storage place for years. Out of all the customer service people, Cheryl is the best. She is very helpful, kind and friendly. She’s the best.
Cheryl was very helpful!
Cheryl helped me out today with getting a rental ! She was awesome , very friendly and nice. Gave me a lot of useful information ! Would highly recommend !
Chris M. was the most wonderful person to work with. She was fun and personable, all the while professional! Getting our storage unit was not something we were looking forward to, but Chris made it super easy and enjoyable! Her supervisor Cheryl was also very helpful and accommodating. We would recommend this location to any of our friends.
Great service Cheryl was awesome. She helped setup everything quickly and easily.
Cheryl good person and happy person
Great staff and prices! Got me into and out of unit with ease.
Cheryl was magnificent!! She helped all the way and was very attentive! Answered all my questions. Made me feel at ease with all this going on in my life right now.
Cheryl took good care of me signing up for a unit. Everything went fast and she was very friendly
Great place I came in last minute and sharol was great and attended me 5 stars
Cheryl and Chris at this location are the best representatives for Public Storage. Their customer service and managerial skills are impeccable and bring great value to this establishment. Great work ladies I was very impressed... They have really made me a very blessed woman 3/4/2020
Clean and friendly
Cheryl is great
Chris M was very helpful when I came in to inquire about units. Great customer service, will definitely recommend this business to friends and family!
Awesome ladies cheryl and chris M thanks a bunch
Cheryl was awesome
My name is Demetrius Williams and I am a customer at public storage. I want to thank public storage as a company for their good deals, and most of all I want to thank Cheryl for her fantastic customer service, she was very helpful very energetic and I love her since of humor, I highly recommend this store location as well as Cheryl's service.
Cheryl helped me great service
Just set up my storage unit and Chris M was very knowledgeable and awesome. Thank you so much.😃
Chris M was amazing and very friendly highly recommend!
Great service and super helpful. Chris M. Was great and got us set up with the perfect unit in minutes on a Sunday.
Thank you Cheryl for all your help your awesome.
What a wonderful experience! Cheryl is definitely the best in customer service. If anyone is looking a storage unit. This is the place.
Super nice and so helpful. Will definitely recommend to my friends and family
Thank you for all your help Cheryl! You were very helpful to us!!
Chris M. was super sweet and helpful!! Was definitely 5star customer service. I’ve never been or used a storage unit before and it was a wonderful first experience, super easy and fast!
Thank you so much, Cheryl, for your great help as we rented our first, and now our second unit!
I was very frustrated and Cheryl helped me all the way through. She is the best!!!!
Cheryl was very nice and sweet and helped me with everything I
Cheryl was freakin amazing!!! I’m so glad to do business with her coming from a manager perspective. She answered everything in a timely manner and is a great representative. Y’all are lucky to have her -Dakota Howard
Cheryl was so helpful and attentive!!!
Great experience with Chris. No problems what so ever.. Thanks for your help
Had a great experience thank you Cheryl and Andrew
Cheryl was awesome! Great customer service ❤
Cheryl is a lot of fun. Great service :)
Chris is amazing, funny and knowledge! She was so helpful and a real delight! We were frazzled and she helped us calm down and got our storages like a pro!!!
Chris M., was amazing. She was so knowledgeable and fun. She made this experience of a storage easy. Thank you so much Chris M., for being amazing.
I have rented a unit from this location for quite a while I recently had to transfer to a different unit and Cheryl and crista we're so helpful. Their service is beyond excellent and the transfer to a different unit went so smoothly. They are very knowledgeable and were able to answer all of my questions and even helped me save money which of course it's always appreciated. I would most definitely highly recommend this location to anyone and everyone.
Thank you so much Mrs. Chris M. And Sandra for making my life so easy.. Y'all are the best.. Everything is wonderful
Cheryl was great
Great service, facilities are clean no problems with getting a storage here Chris was excellent
OMGGGGG!!!! I love Ms. Cheryl!!! This was the best storage shopping experience I've ever had! Not only was she extremely kind and helpful, she had the best personality and sense of humor!! Best prices in town! I would definitely recommend public storage in Conroe!!! If only for Ms. Cheryl, I'll definitely be using this location for all my storage needs!!
Cheryl answered all my questions. Helped me get the right size unit. Explained everything to me. Very sweet and understanding.
Cheryl gave me great service highly recommend
Chris M was very helpful and attentive to our storage needs.
Chris m was amazing in the aid in getting set up.
Very helpful and friendly staff! Sheryl provides excellent customer service
Having to rent a unit was unexpected due to our apartment flooding, but obtaining a unit was so easy and the location was very convenient. The ladies in the office are always so sweet and happy to help. If I need to rent another in the future, I will definitely be back! Thank you to Cheryl for helping me close out for now. Highly recommend - I had a climate controlled unit and it was perfect size for our things.
Ms. Cheryl was awesome.
I had the pleasure of meeting miss Chris M and she helped me and my partner get into a storage unit quickly and at the last moment! We appreciated all of the info and the great customer service! Definitely recommend doing business here.
Chris M. Not only walked us through the spaces, but helped us find the best suited unit for us as well as recommend amenities that would ensure the protection of our property. Extremely and extremely professional!
Cheryl is amazing with working for public storage, ,outstanding for the public ...she makes your moving extremely easy ,the whole process A pleased customer
Wonderful lady by the name of Cheryl assisted us with finding the right storage unit for our needs. Insanely efficient and incredibly friendly!
I am throughly impressed with this place especially cheryl who was more than helpful.. very friendly. Helpful thru the whole process
Cheryl was very nice and extremely helpful in assisting me with the proper size storage for my particular need. I had a stress free experience!
This is the place to be ! One stop shop . Rest is assured anything you need , just come on in and see the sweetest lady I have met by the name of Ms.Cheryl 😇
Great place in every way!!
Cheryl was great very helpful!!
Cheryl does a great job with service and was a pleasure to work with.
Cheryl is really a sweet and great person with a great personality. Very helpful.
Very helpful, funny and friendly, also the only place open on a sunday. They where great and highly recommend.
Cheryl was very wonderful helping me set up my storage unit. Thanks!
Cheryl was super pleasant to work with and very friendly! Recommend!
I am very pleased with Cheryl she help me in everything I needed thanks for your customer service definitely very happy
Ms. Cheryl was very helpful and made the check in so easy. She was so VIBRANT! Thank you for your wonderful service.
I came to make a payment the lady was really sweet . Cheryl was great help to me was answer all my questions.
I am so glad Cheryl is back at this location, I have used this location many, many times and Cheryl has always been very helpful. She is the best!!!
You will appreciate the great people and the service you receive at this public storage facility. The person I dealt with was Beth. We had just moved into the area and my wife was having a really hard time because of leaving our home in another state after living there for some 58 years. Beth made her feel welcomed to Texas and reassured her that everything was going to be alright and that our belongings were going to be safe there. This lady deserves the very highest kudos that can be given for the loving way she helped my wife. I can’t say enough about the love and kindness that she showed to two people she had never met before.
Chris M. Was vary helpful and knowledge. Ms. Jackie is very nice and did amazing at keeping the property clean.
I spoke to Jacqueline about renting a unit. She was very helpful, sweet and professional.. I would recommend this place to friends.
I talked to Jacqueline about renting a storage unit. She was very knowledgeable and helpful.
Jackie is a delight to have working for your company
When I called and asked my questions about the units Jackie was very knowledgeable on what I would need to get.
Talked to miss Jacquline about a unit and she was nothing but sweet and helpful. I will definitely be coming back
Jacqueline was very helpful and knowledgeable about the units. It helped out on what size I would need. Very friendly, polite.
Had a wonderful welcome and orientation of the property, and the (second) unit I would end up renting today as guided by manager Jackie! Very explanatory, and promised me the hallway door for my other longtime unit would be added to her list as things to have fixed. I have rented my other (primary) unit here for six years and am quite satisfied!
Jackie was awesome helped me find a unit very nice and courteous definitely a gem
I have had nothing but good experiences with the kind people at the office. The staff is extremely helpful and Jackie always answers any questions I have about payment or my storage unit. Compared to other storage facilities in Conroe, there is no contest!
Reasonable rates, friendly service (Miss Jackie was wonderful and so helpful in getting our service started) and we got the right size storage area to get things going! So happy my wife and I came here!
Jackie was awesome help very polite
The ladies in the office Beth and Valerie were super sweet and very helpful. thank you
When I came in to your facility the other day I was having a really bad frustrating day. The two ladies Beth & Valerie that were there really made my day better. They were extremely helpful & made me feel a lot better. I was given quotes on a few units. It helps to have friendly and understanding people working there. Thanks ladies I really appreciate your service. Sorry again for being frustrating.
I had to transfer to another unit onsite, and Chris M. made it a very smooth experience. I would not hesitate recommending this facility to people I know.
Beth is so helpful and gave me all the information I needed
Cheryl was amazing! She helped us out quickly and effectively!
Love coming in and seeing Jackie she is very friendly, nice, and helpful very informative about storage thank you for helping me
Jackie and Chris M helped me with finding a unit and was very friendly come see them they will help you thank you good job
My Experience was a five Star! Jackie has a Great Smile and Wonderful Customer Service! She was patient when I had to run out to my car because i forgot my payment in big purse instead I had my wallet! Miss Collette
Jackie was really helpful. Very polite and honest.
Jackie was very efficient in explaining the details of my move in to the specific storage unit! She dealt with another unpleasant customer in a professional manner. She is an asset to your company!..Marsha Bonieski
Super clean super friendly great atmosphere Jackie was just wonderful and helpful 👍
Jackie is great and wonderful help!
Jackie and Beth are the best fun to talk with they will help you find a storage unit and help protect your belongings thank you
Beth and Jackie are delightful ladies that will get you the best price for storage love doing business with these ladies good job
Ms. Cheryl was quick and amazing for my reservation! Happy customer!
Forgot my passcode and Jackie was very helpful and understanding!
Cheryl was so professional and helped with all my questions. I recommend this place and the woodlands where she normally works
Just got our new storage unit.... Jackie and Beth were super helpful and efficient! Glad we picked this location👍🏻👍🏻😊
Reasonably priced, and very friendly staff. Jackie in particular was extremely nice and helpful.
Cool
Good service... the Ladys súper nice.
Jackie is so amazing I absolutely love this place I've been a customer for 10 yrs now
Ms. Jackie is awesome to deal with, she eased the moving transition thus, taking a load off my shoulders. She recommended the correct unit dimensions which meets my storage needs. If you want the “real upfront” deal with no hidden cost, go see Jackie she will take care of you and your storage needs.
Clean, secure and well managed.
Cheryl, was super sweet and very helpful! Would reccomend the stoarge to anyone.
Chris & Cheryl were very helpful!!! I recommend when speaking to someone it be them!! Great customer service thank you for the big help! Ps also helped us save money!
Jackie and all the staff are great
Chris M and Jackie were extremely knowledgeable and friendly, great atmosphere and clean. They were extremely courteous and tried to put me at ease. I was thinking of transferring my belongings from another facility but I needed climate control and the only unit available was entirely too large for my needs but they did search nearby properties for me but I decided to keep put for now. I would definitely recommend this location. Thank you Chris and Jackie for being so kind.
They are now pulling this scam of a $1 first month charge. Had to use Conroe location in an emergency. Got a 5×10 locker but HAD to pay $25 for their insurance then the biggest RIP off was you HAD to by a lock from them that only fit their lockers and I used it for two weeks and they would not buy it back even for a reduced price so ended up still spending $60 for 2 weeks. Wished I could rate ZERO STARS.
Both Chris M and Jackie are extremely helpful. They have worked with me more than once when I was in a bind. Highly recommend!
Jackie was great help
Excellent place due to Jackie and Chris M. Outstanding staff friendly and helpful staff. Only place to go. They are outstanding thank yall for your excellent customer service.
Chris M is a valuable employee to Public Storage! She helped me get a storage unit after the worst day ever moving places. She has a great attitude under stress and couldn’t have been more helpful!
Chris M helped me and was very good at helping me find what I wanted. Everything was taken care of quickly and I've already started bringing things in.
Horrible management. They charged me for an extra month even after I gave them 30 days notice and the office girl closed my account. I was not informed until i recieved a collection letter. Do not recomend using this location at all. Avoid this place if at all possible.
Jackie is extremely helpful good place use storage.
My experience with this location began after the hurricane 2017 that flooded a good portion of Houston including my storage unit. At that time, the agent on duty was awesome and understanding and very helpful (though right now I forget her name). Moving forward to this week, I’m just being able to go through what was salvageable, Mrs. Jackie has been wonderful. Doing this on my own has been difficult but Jackie has been kind to listen to my babble over the overwhelming task as well as having been accommodating. I am ever grateful more than she knows. If you are looking for a storage facility, I have found the people at this location caring and very professional!
Jackie was wonderful she helped me with getting the right storage than you
So sweet and professional
Can I go in and out 24/7 ?
I am not normally a storage facility user - and was in a bad mood when I had to have my semi full of household goods drop off here. However, Jackie was AMAZING! And the facility was, as well. I was treated kindly, with respect, and they now have a customer for life. If I ever need a service they provide, I will call them FIRST. In today's "you are a number" society - this was the exact opposite experience. Treated as a human being should be. Wish I could give them 10 stars!
Great everything and exceptional customer service and assistance by Jackie. Highly recommend using them.
Jackie did it once again! She’s always so much help when I walk in
Had Chris M. help us out with the reservation of our storage unit, super nice, helpful, and informative. Definitely recommend checking it out
Christine was amazing! Top notch service!
If I could rate just the staff for this location, Jackie would definitely get 5⭐️‘s!! However the upper management for this facility sucks! I had my account set up to pay online but then they would take almost 2 weeks to take the money out. Most of the time we were fine but the one time it screwed us upper management decided to do nothing about it, charge us $50 in overdraft fees and tell us to start paying in cash! If it wasn’t for Jackie we would have moved out after that incident. Thank you Jackie for caring about our business!!
Woman behind counter was rude and really couldn’t help us as we were removing our items from there unit
Jackie and Chris m a very nice they take care of their customers with a smile
Jackie was amazing! Great people working here! This is my first time getting a storage so I wasn’t sure what to expect but she made it simple, quick, and wonderful! Thank you
Jackie and Kierstin was very helpful and assured me in what I needed to do... I have been a customer for over 10 years and have 2units (Atlanta, GA, Hilton Head, SC) so their pleasant assurance was outstanding... They EXCEEDED my expectations.
Jackie was very helpful
This place is a complete joke.. I have been renting with them for nearly a year and I’m not able to get into MY storage unit without having my husband there. Even though when we were signing up they had said that I could come in. The only reason the have the reviews that they have is because when you’re leasing from them they tell you “while we wait you can go onto google and leave us a 5 star review” literally that’s word for word what they say. You can walk in there while they are giving a lease to someone and listen to it. But they are horrible people. Here’s only ever ONE person in the place so while they are in the units you’re locked outside in the heat or the cold. And if you need anything with your unit they don’t have an extra person to help you. You’ll have to wait a good 15+ min to talk to someone. If you are enjoying your service with them by all means continue because if you try to move your stuff out then they will turn on you in a heart beat. All they care about is their money.
Chris M super helpful and great customer service
Chris M. the staff member was extremely helpful and friendly
Came with my son to help him move, Chris M. Was super helpful and made it very easy
Chris M is awesome person friendly funny and welcoming would recommend this place she makes the process fast and easy
Chris m. Was awesome THANKS.
Had a great experience from Jackie see helped get just the right unit
There good
Great customer service.
Jackie and Chris M were incredibly helpful in setting us up, answered all of our questions. The unit was clean and a good size for what we need and a better price than what we were expecting (including insurance).
Jackie was amazing, super friendly and helpful. She was so sweet!
Jackie has very good customer service and was so sweet
Chris M and Jackie was very helpful and nice recommend them for your storage needs thank you lady's
great experience, friendly staff and manager did everything she could to help me find the right unit. I would suggest this place to anyone.
Jackie was so nice and helpful come see her for storage needs
Christian M , Jackie
Jackie is super helpful and professional!
Very pleasant Chris M and Jackie amazing service
Jackie was good help today thanks a lot.
Chris M. was AMAZING. Quick, helpful, extremely professional service. Went above & beyond to help me & my family out. Glad we chose to keep our cherished belongings here.!
Chris M. Was amazing and professional great service:)
Excellent service. Had a storage unit ready in no time! Recommended.
I recommend this place to anyone! Kaylee Dawn was very attentive and helped me and my family find the best unit for our needs. When we arrived she greeted us with a pleasant smile and took us around to show us some unit options. She was very patient and helpful answering all of our questions and my children just adore her! This place is very clean and the staff work hard to keep it this way. After visiting a few other storage facilities I was ready to throw in the towel, but because of the customer service we received and this sweet woman who helped us out, we now feel wonderful about our decision to have our stuff stored here!
Do you have a climate control unit available in 5x10. I will need it on the ground level.
Great
Rebecca and Christine were both very helpful during our rental process. Rebecca graciously answered all of my questions when I called to reserve the unit. Once we arrived to the storage facility, Christine greeted us and offered us a ride on the golf cart to show us our new unit. She was fact and efficient and made sure we were happy with our rental. Thank you, ladies!
Kaylee helped me out a lot today
Kaylee was very helpful and a delight throughout the process.
Christie was super quick and friendly
Christine is very polite, friendly, and helpful
Christine was very helpful and was wonderful at getting me all set up.
Cheryl was an absolute joy to deal with and made the process very easy. Highly recommend this facility.
Cheryl and Christine helped us out, both super sweet and great attitudes!
Sabrina was very helpful and quick! She even cut her lunch short to help us! Simply amazing!
The best service ever kaylee is wonderful
When I came into rent some storage I was met with a very warm welcome by Ms. Angelica! She was very accommodating when I realized I needed more storage than originally anticipated. She made sure I knew about insurance options as well. Thanks for the great customer experience!
Great service fast and efficient!! Amazing specials on $1 units!! Thanks Angelica :)
Christine was very helpful and explained everything in great depth.
Christine was awesome. I was running late and came in right before closing time & she was very gracious; didn't make me feel rushed at all. I got the exact room I needed for the price I was quoted.
Thank you so much Cheryl ! Great and fast service! Love it 😊
Angelica was the person that helped me. I picked the wrong size unit before I got there but she was nice enough to ensure that I had the correct size. Most definitely will be back if needed.
Kaylee and cheryl are wonderful and very helpful. Kaylee is new but very awesome. Thank you so much ladies.
The Public Storage facility in Conroe is awesome! Cheryl and Kaylee were very helpful and friendly. Great experience.😊
Cheryl and Kaylee did a wonderful job they are the best girls that have ever helped me out. They are amazing sales people. They work with you. These ladies are the best.
Cheryl and Kaylee, we're very helpful in helping us find a storage, and we will recommend this facility two friends family and people we meet.
Cheryl was so helpful in getting us the right size unit. Highly recommend this place
Cheryl is awesome when we checked in today! She showed us several units to make sure we were getting the best unit for the best price.
Cheryl was the best. Got me signed up on no time.
I received great customer service from Cheryl she its lovely lady thank you for your service!
Chris M was great!! Very helpful
Thanks for all the help Chris M everything was perfect
Angelica was great!!! Thank you for being so helpful with our experience!!!
Angelica was a great help today with our 5-10 unit, she answered all of our questions and helped us out a lot...
Angelica explain everything to me so well, helped me with my storage needs. She was super awesome
Great service from Angelica and Alex
Awesome customer service from angelica
Always great service from Angelica. Always helping my mother with her storage.
Great customer service i received by angelica, she was very courteous and helped me with all my storage needs. She is super awesome
Mrs. Cheryl is so sweet and helpful love this location
Very through on information
Cheryl was so helpful and so sweet. Love the service here.
Cheryl is a good person. Her and Angelica always have smiles and take care of all my needs.
This was such a pain-free experience. I was assisted by Cheryl Draper which had prepared the paperwork in advance and was so professional. I will recommend Public Storage to my friends and specifically to ask for Cheryl.
Cheryl was so. Good. To me she is awesome
Amazing service and great service from Cheryl!
Great customer service. Cheryl and Taylor were great to work with.
Cheryl is a sweet lady. Very helpful, informative and understanding!
Ms Cheryl was very helpful, her customer service was the Best.
Cheryl was excellent in customer service and I was very pleased with her. A true keeper
Dealt with Cheryl service was good got us taken care of
Cheryl was awesome fun and friendly service got us in the right unit and saved me some money on the way
Cheryl is the best .
Cheryl was a wonderful person. Very friendly and helpful. Thanks a bunch, will enjoy more services from public storage if more people like Cheryl work there.
Cheryl and Chris were very professional and went the extra mile to take care of my needs
Awesome customer service! We’re just moving to Conroe and Cheryl was very helpful with everything and understood what we needed. She showed us the unit and took us back to do the paperwork. Everything was so fast and easy! Thank you so much Cheryl:)
Cheryl was awesome! Been using them for 3 years. Would use them again!
I recently rented from property number 25927 and angelica was amazing to work with!
Angelica was really helpful with information great customer service
Angelica and Cheryl are awesome
Angelica was very polite and helped resolve our problem! Answered all of our questions and was extremely friendly.
Cheryl is very sweet and super helpful. Her reception was very helpful setting up my reservation along with answering all my question. I look forward to renting with them.
Angelica was fantastic! Great customer service!
Angelica was helpful and kind.
Cheryl and Angelica were very helpful! Cheryl was nice and kept my 3 year old occupied!!! Thank you guys for your help! Ask for Cheryl!
Great customer service! by Cheryl & Angelica. All information was clearly provided.
Ms. Cheryl is the greatest
The lady at the front Ms. Cheryl was such a help in helping my family find the perfect storage. I will continue use this location for future storage!
Cheryl was very greeting.
Clairissa and Cheryl were awesome and very helpful. This is my first time renting here and they are both thorough and friendly.
Angelica has great customer service, such a sweet girl, she such a hard worker, she helped me out a lot with my storage and payment, great girl
Anglica was amazing wonderful at her job and fast service.
Great customer service from Angelica. Very helpful and attentive
Angelica helped us out great!
Great service from cheryl
Cheryl and Tracy are Fantastic. Consider public storage in Conroe for your storage needs. Very helpful and friendly staff!!
Cheryl and Tracy are always so helpful and nice to us at Saltgrass!!! They should get a raise!!
Awesome place and awesome service thanks for Cheryl's help for getting everything set up, for being a first time customer she's awesome.
Cheryl was amazing she made the whole process easy and simple if you come here ask for Cheryl she’ll take care of you !
I would just like to say that cheryl is very awsome and very helpful thank you for making this an easy stop
Mrs. Cheryl is the bomb at Public storage. Very sweet woman and handle her business like a pro. She got me and my family in and out with her big smile we had a blast!!
Great service!! When you go there please ask for miss Cheryl. She is Amazing!!!
Cheryl is awesome! Her positive attitude right when you walk in helps so much when your day isn’t going so bright... she’s fast, professional and very humorous!!! Thank you so much Cheryl your great!!!
My meeting Ms. Cheryl was pleasant - she was very eager to help make my transition from apartment to homeless more positive. Thank you for your assistance.
I appreciate the fast and courteous service from Sabrina here at Public Storage. Thanks!
Cheryl gave us the best customer servce ever
Thank you Sabrina for an easy rental! Thank you!
Cheryl and Christine were a great help in assisting me. Great customer service.
Great experience after a very rough morning. Ms. Cheryl was so sweet and kind. She made everything 100% better!
I went to public storage today to get a storage Mrs Cheryl very nice person and great service
Very helpful, and pleasant to deal with. Awesome customer service!
This was a very nice storage facility. The staff was great, very helpful and friendly. I will use this facility again for my future storage needs. Ask for Cheryl... She’s a sweetheart!
Cheryl was great
I highly recommend this facility. The property is very well maintained. Miss Cheryl has been awesome to work with. She went up and beyond when she notified us that all was ok durning Harvey. Thank you to staff for making this an easy transition!!
Cheryl did an awesome job! Thanks for all the help.
Cheryl gave us the best costumer service I have had.
Great service, Thanks Cheryl!
The place looks very clean, the stuff super competent Cheryl is Great Helper and explains everything, no hassle no Hidding fees !!
Cheryl and Ashley are so awesome!
Cheryl is such a pleasant lady.
I was very nervous about looking for a storage unit as I’ve worked very hard on everything I own and want to preserve it properly, but as soon as I walked in, Cheryl and Sabrina made me feel so comfortable! They took great care of us and I appreciate them making the experience stress-free.
Cheryl and Christine are so wonderful. They really helped me get everything I needed.
Very helpful staff. Christine and Cheryl helped me change my old unit to a new climate control unit. Thanks for the help girls!
Cheryl is awesome! Made renting storage facility an ease. Beware though of their slick sales tactic requiring to purchase a $20 lock per door also beware of there sales tactics on items such as insurance, etc... and review all cost,,, in my opinion very unethical. However, if lock does fail this puts All responsibility back on Public Storage no matter what paperwork was signed since the lock was required to be purchased from them.
Cheryl is the best!!! Great SERVICE
Cheryl is awesome! Super helpful!
Cheryl did great! We came in stressed from moving and she took great care of us!
Cheryl and Christine were amazing! So glad we chose Public Storage for our storage needs.
Cheryl was so incredibly helpful today. Definitely makes a difference in this day and age. Highly recommend due to the excellent customer service!
Cheryl and Christine were very efficient in finding me a Storage unit for my business. I really appreciate all they help in finding a big enough unit. Thanks again ladies!
Close, clean, and convenient! Love the friendly lady in the office!
Cheryl and Christine are wonderful. They are very accommodating. Very personable and friendly.
Cheryl and Christine were wonderful and helpful
Nice place. Excellent attention. Cheryl help me even to take things from my car.
Cheryl is an awesome manager! You need storage? Come to Cheryl at Public Storage!!
Cheryl was helped me to get the just the right sized storage unit. Great customer service! I highly recommend this place!
Cheryl was so helpful
Cheryl was wonderful and got me exactly what I needed in a friendly and timely manner.
Cheryl was very friendly and helpful and did a wonderful job. Thats why I am a repeat customer.
Cheryl was very helpful and knowledge and we appreciate all her help. I would recommend any one that need a storage unit to talk with Cheryl. Thank you.
Cheryl was such a great help!
Very helpful! Thankful for Cheryl!
Great place, great people. Cheryl was real friendly.
Cheryl is an amazing person who helped us with our rental. Very good service indeed. She was very polite and helpful and courteous. Thanks Cheryl.
Place is very convenient..
Great service and great location
Cheryl did a great job helping me.
I have been a longtime customer and have had a great experience here. Cheryl is amazing with great customer service!
Very helpful and personable!
Cheryl was very helpful and nice. Made it a very easy process :)
Cheryl is wonderful and very professional as well as knowledgeable.
I have a rental unit and the manager Cheryl is amazing she goes the extra mile to make sure your experience is great!!!!
Got me a good deal on a 5 x 10 and on top of it was really courteous and sincere and nice
Sabrina was a wonderful help with all our questions. Very pleasant.
Got information fast and Sabrina was a great help. Great service and a kind heart. 💕
Sabrina that works in the office is super awesome!! She helped answer all of our questions and was able to find us the best storage unit for us! Thanks Sabrina!!
Cheryl and Ashley are absolutely Amazing. They are wonderful and always helpful any time I need it. Super friendly and a Joy to talk to!
Ashley was so nice and sweet. She made everything so easy. It was a great experience. Also, Sheryl was amazing as well. I recommend this place to everyone!!
I've have a great experience with them Ashley and Cheryl have been so amazing. I'd recommend them to anyone I know.
Cheryl was very friendly and a great help
She is the person in the world she is so helpful
Cheryl is very nice, helpful, and did great customer service! Thankyou!!
Cheryl was very very nice and helpfull
Very fast, curtious, on time with appointment. Worked with me every step of the way to get everything setup and taken care of. Make sure to ask for Cheryl.
I love miss Cheryl and her lovely assistant miss Ashley. They are the sweetest people at public storage
Cheryl and Ashley thank you for helping us find a great deal and saving some money. Customer service is top notch.
Talked to cheryl and ashley today. They were amazing. The facility is great and I definitely recommend this location. Found an absolutely ggreat deal!
Cheryl was very nice and informative I liked the survice
Excellent customer service. Very friendly. Cheryl is awesome
Very friendly staff Cheryl was very kind and helpful with getting me set up in my storage
Cheryl is such a kind person and goes out of here way to help she is so awesome
Cheryl is an awesome manager and she takes care of all the people that walks thru the door. The office area is very clean and she is tentative and very sweet. Keep it up Cheryl!
Cheryl was a tremendous help. She has earned a customer for life!!!
Cheryl fantastic service highly recommend.
Upon being told over the phone that they would have to pay the original monthly payment and then the payment on the first for the month...my friends and I came to this storage place since they are already current customers and they told us we would only have to worry about paying the upgrade difference. Cheryl was AMAZING!!!!!
Very good manager
Wonderful customer service. Cheryl is fantastic-very polite and helpful.
Cheryl and Ashley are the most delightful woman on this hot and steamy Saturday morning. They are so happy and friendly. They make you feel like family. You must go there and use this facility for your storage needs. Thanks again ladies for all your hard work.
Cheryl and Ashley are awesome. They both are very communicated with their customers and take time working with everyone that walks through the door. I have enjoyed being apart of Public Storage and will use them in the future if needed. I highly recommend Public Storage!
Cheryl was very friendly. Extremely helpful
Cheryl is amazing so kind and helpful. Truly amazing!
Cheryl assisted me today with reserving a storage unit. She was so helpful in answering my questions about rates and payments, and I successfully secured a locker. Plus, she was just really interested in my situation. Great customer service.
CHERYL WAS SOOO AWESOME WITH HELPING ME TO NOT THROW MY ITEMS AWAY. SHE TOOK HER TIME WITHOUT ME EVEN ASKING HER!!!! I'm so happy and not stressed of having to get extra space.
Cheryl was awesome, great customer service skills! Very friendly!! strongly recommend this place!
Cheryl was so helpful and kind! Differently coming back here again for my storage needs :-)
Cheryl was excellent in handling my storage business.
Cheryl was amazing and super duper helpful. A great asset. Awesome customer service
Cheryl is awesome! Was super helpful and got me in the perfect location that saved me some money! Def appreciate all her help 😊
Angelica and Cheryl were wonderful people and make it an enjoyable visit everytime I come to my unite.
Cheryl was an absolute pleasure to deal with. She was very helpful and extremely informative. I would definitely recommend her and this company to any and all of my friends.
Really friendly and helpful. Made the process easy.
Ms. Cheryl is awesome.. . We really appreciated ger customer service!!!
Cheryl is absolutely amazing!
Awesome team of Sabrina & Cheryl! Excellent service.
Thank you Sabrina and Cheryl for all your help. Easy move in and the ladies were awesome. Highly recommend this place.
Love the location and Cheryl made it easy as pie. Thank you ma'am!!
Excellent customer service. Ashley and Cheryl were knowledgeable and very helpful.
Thay where very helpful and nice.
Cheryl and Ashley were excellent! They made my day with the friendly smiles and very helpful!
Cheryl was tremendous in checking me out of my storage unit that I was in for a while. Thanks again Cheryl you made the transition easy
My wife and I had an appointment to get a storage unit. Upon arriving at the facility we were greeted by Cheryl. Cheryl is pleasant with a bubbly personality. This day, she was alone. She is knowledgeable and she gave us all the information we needed to know about the facility. She answered all of our questions. Her personality is exceptional. We enjoy talking to her. She is an excellent representative of Public Storage company.
Fast and friendly service. The girl who helped us, Ashley, was friendly and upbeat. Helped us find the right space and explained everything. Had patience and was super courteous. Great experience, would highly reccomend!
Really great customer service, I never had any issues and if I ever need to put anything in storage I will definitely come back to this location.
Great Customer Service - thanks Cheryl!!
Made a reservation online and shortly after got a phone call to confirm. On the day of my move in I change my time to later with no problem and when I got there early cheryl was just awesome! She help me with my move in and everything went smooth. Cheryl is a very nice person and a hard worker.. she deserves a raise!
Ashley and Sabrina were really helpful, my first time getting a storage. Fast and easy process. Highly recommend this place great service.
Cheryl is one of the most amazing managers we’ve ever had the pleasure of meeting!! Couldnt ask for better customer service!! Also her right hand woman Ashley always has a beautiful smile on her face, couldn’t ask for a better experience with these two public storage enthusiasts.!! Thank you ladies for everything you do!!!!!!
Staff was exceptional. Always went out of their way to help.
Cheryl did a great job! Service was wonderful
Best service I have ever had.Cheryl in the front desk help our stress from moving .she made it a lot of fun.we will use them for all our storage needs.
Cherely helped me even sent me to Dy at the next public storage that had just what i needed....thanks to you both who were smiling kind professional and made me feel every mininute like i was important customer....thanks ...moving is never easy or fun or going as expected....you both deserve much more than just a thank you....your company must ( hopefully ) tell you every day how important you are to their success!!!
Ashley and Sabrina are awesome!!!! Thank you
Ashley was so helpful with getting our storage I wouldn't recommend any other storage thank
I liked it becuase the people here were very helpful. And we're moving so it proved useful.
Cherye is amazing person.
Cheryl D. Did a excellent job of helping me with my needs....Great gal...!!
Rented a vehicle storage space. Was helped by Ashley, who was great all round, showing us the lot, as well helping us do all the paperwork and setting up my online account.
Rented a storage room, place looked very clean, and well kept. Spoke to Cheryl, who set me up with everything I needed! She was very friendly, and answered any question I had. 10/10 would recommend!
The property manager Cheryl is very nice and professional
Create an account online and set up the majority of your reservation in advance. Check-in is a breeze and if you've done the online reg first, then even including reading legal material you can be out within 20 minutes. Many options available for storage sizes to meet your needs and staff is friendly.
Ms. Ashley very sweet and professional and need more like her "A-1 service
Best customer service and super clean storage facility.
Chery should be the name thanks for all your help made sure I had the right size so I could save money and great customer service thanks a very big help
Very courteous and helpful. Recommend highly.
Very professional and friendly!
Cheryl was very helpful! She answered all the questions we had, I would recommend this storage unit to family and friends! :)
Well I find myself in need of a storage unit again. Three years ago I rented a unit here at this location and I was very happy with my experience. I can honestly say that the unit's at Public Storage are very clean and the prices are affordable. The manager Cheryl, is always willing to help. I will even go as far to say, I made a friend doing business with Cheryl. I hope the next time if I ever find myself needing a storage unit and I come to this location I find her still working here, she is without a doubt a great asset to Public Storage.
I came in to get prices on different spaces and cheryl took the time to ask what I would be storing and recommended a couple sizes. She really knew what she was talking about. Very friendly. I will defiantly rent here when the time comes.
Nice and polite. Cheryl and Christina took the time to show us a couple units to be sure we got the right size. Good clean facility.
I came in to take a look at options for a unit. Cheryl and Ashley were so helpful! I couldn't have asked for a better experience. They provided me with all of the information I needed and provided superior customer service. 100% would recomend this location.
The girl at the front desk was super helpful and helped us find the right fit for our needs, at the best price. I highly recommend using them, it's worth it for the security and peace of mind.
Very nice employees
First storage experience for me. 3 different employees helped me with my experience. Cheryl was very professional & sensitive to helping me learn the process of entering & leaving center. One of best qualities is her sense of humor I left feeling good about my experience & not feeling like a dummy. I liked supplies that were available. You should keep these three employees happy because they represent Public Storage as the CEO should be thankful for. 😊
We have stored here before and we recommend this place to everyone. The ladies Cheryl and Chris found us the perfect unit at the right price. Very professional
Cherly was very nice and polite, she provided great service with a very affordable price.
Very helpful, I'm down in Houston with the restoration company I work for, we needed storage to store our equipment, the manager (Cheryl) managed to work her magic and got me 2 units right next to each other. She was funny, made it quick and easy.
Cheryl has been very helpful!
They did awesome the units are clean and the people are very helpful
Cheryl was extremely helpful! 👍The Public Storage operating system was very challenging 👎
Cheryl and her sidekick Ashley was amazingly helpful. Cheryl showed me around and got me a spacious 10×20 and Ash processed at the paperwork. Easy-peasey nice and easy. Keep up the good work
Nice place. Cheryl was very informational
I was told that the price they quoted over the phone was my "forever price." This was an outright lie, every 6 months they raise the prices. Also, someone cut the lock off the door of my unit. I arrived to find metal shavings on the ground and no lock.
Office staff could not be more helpful, polite, good to go. Sign up bonus is a good deal. Units are clean. Gates and doors work well. Easy in and out off freeway. Gate Hours are OK, same as all other Public Storage. Clean accessible restroom. No complaints really, I have used this company over the decades many times being retired military. If I had to make a suggestion for improvement the drive up outdoor units need overhead lighting installed like the one in the Woodlands and most of them I have ever used. I do not know if the ones inside have lighting or not. The outdoor ones don't. During Winter hours that will present a problem after 5:30-6 PM.
This is so well run
Courteous and prompt
Lynn was excellent! Very helpful, kind and professional. Made move in extra easy for us! Thanks so much!
BEEN HAVING STORAGE HERE SINCE 2004...... NO PROBLEMS WITH SECURITY. GREAT ONLINE SPECIALS .
Cheryl is great, very knowledgeable, super great personality, very professional.
Love the service
Cheryl was amazing. She walked me through the process and made it so simple and easy. Was in and out in 20 mins and had my storage full by 5 pm that day. The facility is clean and the flat carts available are a lower back saver.
Family is in need of more storage, stopped by to check out prices and availability. Sharon took the time to help me out and answer all my questions as well as explain their policies. Thank you Sharon for taking the time.
Cheryl and Chris were very knowledgeable and friendly!! Great prices and clean facility 😀
Sharon is always a pleasure to talk to and gives A+ customer service. Nice facility
I had to write a review of my encounter with THIS Public Storage. Foremost what attracted me was the price, however after my arrival I was treated so kind and professional by Cheryl. I thought good customer service was a thing of the past, however Cheryl restore my belief. As many people will read these reviews as I had and will continue to do so, feel safe to come here and believe that price And excellent customer service goes hand in hand here. Thank you Public Storage and Cheryl for such a pleasant encounter that lasted over a year.
Cheryl the manager went over and beyond to find me the perfect storage. She even set a reservation for me at another public storage! That's going the extra mile for sure! Even listed ten in magnolia went over and beyond too. Thank you to both of these ladies. Price is just right!!!! Thank you Cheryl
Cheryl was so helpful I had a storage space here for about a year, her and the staff were super helpful, patient and really sweet. The location is very convenient and the space was very affordable. If I ever need a storage place again I will be back.
Very Clean facility and great customer service.
great place
Was forced (BLACKMAILED) into purchasing insurance on my property in my unit. If you rent here you must have or purchase their insurance to rent here. It's a total scam and they don't tell you until you have your moving truck and crew there for your reserved unit, that's called blackmail. Be warned and go somewhere else besides Public Storage
Excel and Helpfullent service Very professional Friendly
Ms. Cheryl was amazing...she made my trip there fun... She had no issues taking me to my unit and helping in every way she could.
Thank you for having such an amazing manager! Ms. Cheryl D. was awesome! She provided me with amazing information and service. Great Job!
Cheryl was very prompt and helpful. She was awesome to work with.
Went here looking for a new storage room. I was planning on shopping around but I just liked this place so much I signed up right then. Cheryl was extremely helpful and fun to talk to. She took me around the property to show me a few options and I never felt pressured at all. I will definitely plan on this place for future needs and I highly recommend it to anyone that is needing a storage facility.
I stopped in on my break to inquire as I have previously rented storage from this location before and Cheryl was so helpful with finding me different prices for different storages at other locations and she went above and beyond for me. I was glad to have had her help and even though the prices were steep at the time for this particular location she helped me find other avenues to save money. Thanks Cheryl!
Wonderful customer service along with a safe, secure premises! Great place!!
Cheryl was awesome. She had a great attitude, and she made sure that we had everything we needed without pressuring us to buy things we didn't want. Great job.
The people at this location are completely incompetent and actually extremely rude to people. I had a situation where I was setting up an account for a client who lives out of the country and I have a Power of Attorney-these people strung me along for weeks, told me they were having their legal department look into it, told me it was approved and I went all the way out there-a whole afternoon wasted-only to find out that it was not approved. I had to charge my client for my time so it was a huge loss to her. Then I called the district manager who was supposed to be handling things and she never even bothered to call me back! The date for the move was looming and these people were just a nightmare. I finally got online and found another storage place- Uncle Bob's storage nearby, called the reservation place and they understood my request, I called the local manager, Daniel, and he handled it, it was no problem, no need to go to the legal department, no delay, it was all very easy and efficient, like it should have been at the other place. So we got it all done, but I would highly recommend a more competent place with people who actually care about the people they serve. You know they never even called me back or followed up. Here I was trying to give them some good business and it was not even important enough to show me or my client respect. They wasted our time and money. I have never posted a review but this was so egregious I wanted people to know how inefficient and inconsiderate these people are. Thank you.
Cheryl Fox was very helpful in helping us get our storage unit. Very informative in every aspect. Great employee!
Cheryl was very helpful. The process was quick and easy.
Cheryl D. was an absolute pleasure. She took her time and was very helpful in finding me a unit for my needs. I'm very happy here.
Cheryl D. was the absolute best!!!! I've never rented a storage unit before and she was most helpful!!!!!!
Awesome service! Quick and efficient process. Very satisfied with service from Cheryl.
Cheryl is super nice and the facility is super clean!!!!
I visited this location about two weeks ago, and I was having a hard time trying to get my things into the storage space that they had offered me. Ms. Cheryl and Ms. Tammy both were a big help to my life. They tried to find something close to the first rate that I was offered, but it was no way possible that they could do that. They even offered to accommodate me when they have a opening come up for a heat efficient unit. I was very satisfied with my customer services from those two ladies and it were their break time and they worked together as a team to make sure I was satisfied. Thanks, A lot
The facility was neat and clean.We wanted an upstairs unit and had no problem getting it. Cheryl in the office was very helpful! We would recommend it to anyone.
When we got there the customer service was great right off the bat and Cheryl was very nice and accommodating to our needs and what we needed for our things to be safe. Thank You.
Cheryl was very nice and patient with me and made everything a breeze. Definitely will suggest this place to others.
Thelma Mitchell is great to work with! She's always considerate and very helpful.
Miss Thelma is a very nice
Haligh was very friendly, she provided me with great customer service. She would be great at that location.
Cheryl was extremely helpful , gave me all the info I need and was upmost patient through the process would highly recommend if you need a storage stop by ! !!!
I came here to check out some storage and was highly impressed! Fast friendly service! Thanks to Cheryl Gant!! I'll definitely recommend this location to any of my friends moving!
Great customer service, Cheryl, helped me get the biggest storage unit at the most afordable price. Also great security, no in and outs over night so my stuff is safe, gated and coded for easy acces during the day.
Cheryl is wonderful....great customer service and very friendly.😃
Tammy was very helpful and gave me excellent instructions on how to use the facility properly. This is my first time renting a storage unit and it was much easier and quicker than I anticipated it would be. I'd definitely use yall again.
the manager ms.Fox was amazing. she was polite,patient and very professional.there were other folks arriving at the same time I did to look at a unit also and that young lady handled both there rental questions as well as my rental paper work at the same time wow! excellent service thanks to her.
I just recently leased a storage building with this Public Storage location. Tammy, the property manager, was SUPER helpful. She helped me find just what I needed. She took me to look at a couple of buildings before I decided on which one to pick and she was totally patient with me. I was in and out and had all the information I needed in under an hour. I would highly recommend this location and Tammy to anybody. Great customer service. There are also great discounts on different days for different sized buildings that I would advise anyone to take if they meet your needs. You come out much cheaper than you normally would.
Cheryl Fox and Tammy were very professional
Great customer service! Cheryl is awesome!
Pleasant, helpful staff. I certainly recommend this storage facility.
Cheryl was very helpful and pleasant.
Superb experience
Great Service Thank You Cheryl & Courtney!
Exactly the type of people you want to rent from. Thanks!
Thank you Courtney for all your help
Thank you courtney for making the rental process so easy. She gave me options and I didn't feel pressured about anything. I highly recommend courtney for all your storage and packing needs!!
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Courtney and Cheryl are always friendly and professional. They work very efficiently and never waste my time! I have been a customer for two years and I have not had a single problem. I highly recommend this facility.
Nice, clean, climate controlled storage with friendly staff. Courtney and Cheryl were very helpful in showing and helping me choose the right unit for my needs, very recommended
Nicolle was very helpful! Good customer service
My experience at this public storage was better than any I have ever had before Courtney and Cheryl or absolutely wonderful. I would highly recommend this storage place they are fantastic
Cheryl was friendly and informative. this trip didn't have too many good units in my opinion. first Tim here
the Property manager Que was amazing.
I would highly recommend using this public storage location Christine and Cheryl were extremely helpful with all my needs
Stopped by today to get a unit and Cheryl was awsome
Thanks courtney for making the rental process so easy. Affordable prices, clean facility, and excellent customer service.
Thanks to Courtney, renting our storage room was easy! Great prices and super service.
Quick and easy and very professional, by Ms . Courtney.
The service was great but to damn expensive.
Courtney Was GREAT About Getting Me The Right Size Space & She Was Also Very Fast With The Move In Paperwork. Her Overall Customer Service Was Fabulous As Well. She's A Great Employee & Definitely Perfect For Property Management. I Was 100% Satisfied With My Experience.
Much to my dismay I received a message from Public Storage last evening that there was an emergency with my unit. Since it was after 6 P.M. I had to stress about this all night. This morning I was sitting at the unit address when Haleigh came to work. Haleigh was so sympathetic too for all the trouble and was so helpful in getting the police dept. #. She helped me with the new lock. Public Storage is lucky to have Haleigh but they need to do more surveillance cameras as this has happened to others as well as me and makes me feel violated when it was so easy for someone to go through my personal things.
Courtney and Haleigh are awesome! Thanks for your help today.
Haleigh and Courtney very friendly, professional and helpful. The service was fast and easy.
Stopped by this location to pay my storage bill for another location and the property manager courtney was very helpful and friendly.
I have had a great experience with this location. Courtney, was by far a Rock Star in helping me update my units.
Kierstin was great to work with!
She was fast and freindly
Kierstin is awesome
Kierstin was very nice and helpful service was great this is the spot for your storage!Thank you for good service public storge ms kierstin.
I selected my storage unit about a month ago and both Nicole and Kierstin were extremely helpful in getting all the paperwork completed as well as with the property tour. In a couple minor follow up experiences, they have continued to be accommodating and followed up to be sure my expectations have been met. I have rented storage units a number of times over the years and this has been one of the better experiences I have had.
Excellent service and help from Kierstin!!!
I rented a storage unit from Nicole. Her professionalism and customer service skills were excellent. She explained rules clearly. Made it a point to let us know that she was there for us Thank You Nicole.
Thanks nicole and kierstin, great job!!!
Very helpful and informative!
Kimberly was very helpful and nice
Great! Gladys was very helpful and knowledgeable! Hidden fees like crazy. $20 for a lock. Ridiculous
Kimberly was really nice. The facility was very clean and the prices were great.
Nicole was extremely helpful and very complete in her process. Good location, able to accommodate, simple process and reasonably priced.
Excellent Service
Wonderfully helpful staff. This is my first experience ever renting a storage unit and it has been easy and oleasurable!
I recently went into this location to get some information about the units. I was extremely impressed with the customer service I recieved while I was there. Kimberly was very helpful as well as friendly. She was able to answer all of my questions. Very professional I will absolutley be renting a storge space here. Keep up the good work
Best place in town for storage by far. The property is neat and clean. Nicole was very professional, knowledgeable and helpful! I would recommend this storage facility to everyone.
The is one of the best storage units I have ever used. Kimberly ROCKS! She is always polite and extremely helpful. She appears to be genuinely concerned about me as a customer and a person. Why go anywhere else. They have the Right size AND the Right Price!!!!! Well maintained location and also very good location. Thanks PS!
The ladies that were there were really awesome and very helpful..was in and out in 10 minutes with unit rented.clean facility and great customer service..would be my 1st choice over anybody
Had a great time with keara and shawn was so amazing!!
Nicole helped me choose just the right size of unit I needed and within my budget. She was very helpful and super nice. What I really noticed is, that unlike other storage companies, Nicole was extremely knowledgeable about her job and made it simple
Clean and well-secured! Nicole gave me a thorough tour and covered all of the necessary information in detail.
I've used several other storage facilities and this has been by far the friendliest and cleanest. I was very impressed with the level of customer service. I would definitely recommend this location!
Employees were very polite, and very helpful with what we needed.
On the ball, dedicated, worked with me while I was in transit and treated me well when I arrived. Top notch service, value.
Nicole did an excellent job explaining and showing the storage units. I would highly recommend her and Public Storage in Conroe, TX.
FANTASTIC. Nicole caters to the customer's needs.
Nicole showed me the storage room and asked questions about my storage needs. She was very helpful at check in with details on forms, payment, paperwork, rules, a dolly, locks, gate code, etc. The MOST helpful and professional storage manager I have meet. Kim jumped in with some info initially. I HIGHLY recommend Nicole and KIm and the facility in Conroe Tx. Really nice people to deal with on storage. Thanks ladies.
I have been a this location with Private Mini, Morning Star and now Public Storage. I wasn't notified that my units in the F and G buildings were to be vacated by the end of November until I went in to pay my November bill. I was first confronted by a very rude individual that basically said "Well you should have read your mail", at that point I was ready tell you what you could do with your storage units (after being a 6 year paying customer) When I went back into the office I met a very pleasant young lady named Nicole. With her help we were able to work things out and I decided to stay. She was very helpful and showed genuine concern for me as a customer. You may want to keep the other B*&%# away from customers. I don't know her name but I believe she is Nicole's boss. 5 stars for Nicole!
I have been utilizing this facility for a consistent period of over ten years spread over three operators. The recent acquisition by Public Storage as facilitated a rather impressive cleanup and restoration...quite impressive. A second, at and in my view at least, has been a rather noticeable improvement in the quality of the staff representing this site. They seem to be a lot more concerned and attentive to ongoing concerns, needs or issues. There have admitted been other fine managers over the years but I found a great number of other here who were more concerned with simply having a job rather than doing a job. In this regard I have found this new manager now on site to be clearly taking the latter attitude very seriously on a totally consistent basis, so much so that I would be inclined to hire her myself. There is no better asset in a company than those who combine a great personality, a friendly can-do attitude and a desire to serve the customers who ultimately make or break the success of any firm. or break the success of any firm.
I would like to say I have been at Morning Star Storage for many years and was told I had 1 ½ months to vacate because the building I was in was going to be renovated. I was helped by a lady Nicole that works in the office for Public Storage to help me with my transition. She was so helpful and concerned with my situation. She has such a sweet and loving attitude towards helping people! What a joy to actually find people today that really care about others and their situations. She helped to turn which could have been a bad situation into something positive. What a blessing!!! Thank you Nicole, you are awesome!!!! I would be glad to rate you 5 stars.
Was extremely impressed with the way I was taken care of. I'm in the oil and gas industry and things tend to change quickly. I was in a bind and needed something immediately. I reserved a space and upon arrival discovered that it wasn't going to work. Nicole, went out of her way (the property was being refurbished at the time) to find something that would work. I was told that she would contact me when a more applicable space for what I needed became available. True to her word, I was contacted a couple of weeks later. Very impressed with the service I recieved and would highly recommend this property.
Very friendly service and eager to meet my needs. Gave me a tour and explained everything thoroughly. Price is very affordable. Would have given it 5 stars but it is not 24 hour access as I hoped for. Other than that, I give them a very good review for customer service and convenient storage.