Public Storage Self-Storage Units at 1450 I 45 South, Conroe, TX

Shelley and Mary were very helpful! Customer for life!!!

Best place and the very best staff. Mary McDowell was so helpful and amazing. Any issues that came up since she had been there were taken care of quickly and with a smile. Always so courteous and professional.

I seriously was having a horrible few days and needed a storage unit asap. It needed to be the least of my trouble yet one more thing for my list of things to do. I went in and Mary was amazing! Even though i was having a rough day she was informative, super sweet and friendly and above all her customer service and education were amazing. She lit up my day and took care of my needs and for that im thankful! Probably the easiest best experience with a rental unit ive ever had and being a military spouse for years with moves so often this means alot to me. THANK YOU!

Mary was a great help! Thanks so much!!!

Ms. Mary was amazing I was at the brink of losing my storage to the auction at my wits end. She was able to assist me and reassure me that I wasn't going to lose my storage. She helped me too resolve the problem. I don't even shop at the location where I was serviced my initial service with N Cypress. She is a true blessing. She did what she could to ensure that I was accommodated. That is what I called. Great customer service she went above and beyond she deserves more than just a rate and review she deserve a raise.

The manager Mary is super sweet and extremely helpful. I paid for a unit that ended up being to small, she ended up getting me into another unit immediately.

Mary was super helpful ! Real nice clean storage facility.

Mary the manager at south loop 336 is awesome very friendly and always has a smile on her face. And has a very positive attitude

Jerrica is a pretty nice person she’s very outgoing and nice to hang out with and she is really good at her job. If you need someone to go to in the Public Storage- is her

I just want to say thank you to Raven and Mary for all their help with my storage unit rental. This is my first time renting a unit and I’m really looking forward to it!

Mary was friendly and helpful she got us set and ready to use our unit very quickly. Thank you Mary!

Great place, Affordable but the real star of the show is Ms. JERRICA . She goes above and beyond when it comes to customer service. Super sweet personable, well knowledged, and you can tell she loves helping us customers feel accommodated and assured in the safety of our items. Thanks Jerrica ! You're Amazing!!!!

OMG! The manager at this place is the DEFINITION of “customer service”!!! Ms. Mary has been a sweetheart and a lifesaver for me personally. She’s always been warm, friendly, knowledgeable, insightful; and she doesn’t make me feel like she’s just there to collect my money; ya know? She really cares about the needs of the individuals she serves! When I was in between jobs for a few weeks, she helped me to keep my storage by being understanding and working with me, and even when I was panicking and unsure of what was going to happen, she was very calming and reassuring! She doesn’t mind jumping up and pausing what she’s doing to go out and physically put eyes on your concern and she moves with urgency, without making you feel like you’re inconveniencing her, unlike so many customer service reps these days…I’m telling you I absolutely adore her! She is a GEM to this company! I don’t remember who I worked with when I first got my storage unit over a yr ago, but it wasn’t her! Not that they did anything wrong or incorrect; it’s just Ms Mary really cares about getting her customers’ needs met, and her passion to do so is blatantly apparent. N I’m here for it! Because of her I’ll be using this property for all my storage needs and I HIGHLY recommend the same to anyone in the Conroe area in need of storage!

Mary is the best . Always helpful .

Stopped at Public Storage Conroe, Mrs Mary has to be the sweetest woman on the planet. Helped me move my 3,000$ worth of paintings into storage, and though her puny little arms could bearly wrap around my masterpieces, she did so with no questions asked. Definitely deserves a raise ❤️ love you Ms Mary

Mary did wonderful she did outstanding work she help me very much have a great employee

Mary was so sweet and went out of her way to accommodate us. I’ve never had such a great experience with customer service. I would highly recommend this location to anyone.

Mary is most wonderful and accommodating for on property or over the phone at this location! If ever a problem she’s on top of it! And always keeps a watchful eye out for everyone coming and going through the front gate! Very happy with my belongings at this location! Thank You Mary I appreciate you and all that you do! :)

Mary and Moriah were very helpful in seeing me up with a storage unit!

Manager Mary was very professional/helpful in setting up my rental.

Mary was the best she helped me I was low on Cash and options and she did what she could and more to get me a unit great place better people

Mary was wonderfully kind and accommodating. She answered all of our questions and explained everything well. Thank you Ms. Mary!

Needed a last minute storage and had the best service I've ever had, I move quite a bit will definitely use this storage if I move again

Highly recommended!! Transitions are always a stress, but Mary made the whole process a breeze. Totally made my day! Haven't had such a good experience with a business in years. Made my transition smoother than I thought possible and took a weight off my shoulders. Definitely recommend for all your storage needs!

Great location and fast set up. Mary is so helpful and kind.

Fantastic manager mary very nice and polite. Very helpful and needs a raise due to her great character and this is not how people are today. Very refreshing how sweet she is. Wish more people were were like her today.

Great place. Clean, easy access. The doors could use a good coat of paint but other than that pretty efficient to get in and out. I love the remote access using the app.

I’m very happy with my experience here. The staff was friendly and the storage area is clean.

They have gone above and beyond in all my storage needs. The friendliest of staff makes it a pleasure doing business with them. Special shout out to Mary!! She rocks!! I was in a crisis and she was so helpful getting me into my third storage right at closing time! I was stressed to the max with a full uhaul and she turned my whole attitude into a positive one! Thank you Mary!!!

Mary was amazing. She was professional. friendly; knowledgeable; and extremely helpful. I would highly recommend Mary and this facility. She made my move to Texas easier!

Mary and jerrica were an amazing help and helped me get the perfect unit with amazing customer service thanks yall

Mary was amazing helping our family get the right unit for our needs. Will be recommending this place to our friends and family!

Mary is awesome! Best customer service hands down!

Jerica is very sweet and helped us when we were in a tough spot. She was extremely helpful.

Worst customer service on the phone. I called for the first time in my life to find the pricing and after I said the phrase that it’s out of my budget, he laughed at me and cancel the call. I wish i remember the guy’s name to mention it here. He was so selling and nice in the beginning, but so rude and disrespectful at the end. If it is first contact with the company, I afraid the same type of people I will meet at the storage if I choose to rent it.

From the ease of using the app to arrange storage and autopay as well as departure, Public Storage has been incredibly professional and stress free. Great experience all round.

I will recommend this place to anyone. Mary is exceptional at what she does, her customer service is always wonderful, she always has a great smile on her face as soon as you enter the premises, she knows her job and how to get things done. I went in today and was just in a bad place about the situation I was in, when I tell you this wonderful lady was God sent for me today, I truly mean it!!! Thank you Mary for all you do for your customers.. Keep up the good work and keep on smiling. A public servant you are. God Bless ♥️❤️🙌🏾🙌🏾♥️❤️. Conroe location Rocks with Mary🥰🥰

Mary was an awesome help. She was efficient, knowledgeable & very helpful for my storage needs. Thanks. Keep up the good work

Perfect storage!! Mary is amazing...I order the wrong size storage unit and Mary was quick to solve my problem and show me around the place.. 5 star service. I recomend this place to everyone..

Mary Was wonderful and very helpful

Got an air controlled unit here. The prices were decent and none of my stuff was messed with.

Amazing service, Cheryl explained everything so clearly and showed me around the place. Will diffianly reccomend this place 🤗🤗🤗

Excellent service with an excellent associate Jerrica!

Excellent service and very patient-Jerrica is awesome!!!

6/22/22 - alarms have sounded 3 times this evening. Sirens keep going off at this storage facility at night. Not sure if the property is secure.

Asia was amazing.

Great Place. Great Staff

Excellent service

Azsa is so great!! Thank you!!

Asza’s customer service was outstanding! She’s very knowledgeable about units & pricing & she helped me make the best choice. Thanks, Asza!

I came here looking for storage and Asza was really sweet, thanks again.

Omg! Azsa is so great! Thanks for all your help!

Only dropped off someone !

Our 12’ x 22’ unit was rented in October 2020 along with a second unit for a promo price which was $143 per month for the second unit. Price increases in May to $178 when we eliminated one unit. This January they increased our price to $234.00! That is how they treat long term customers - bait and switch increases! In less than one year our rate increases by $91.00!!! Even if we ignore the promo rate that is still an increase of $56.00 in less than a year!!!! Inflation or gouging - we don’t have power and the unit has a torn and crumbling ceiling insulation and mice.

Grear

Rhonda at the Conroe, TX location is superb! We had a super out of the box rental setup situation. She spent over an hour with me on the phone and my technicians in her office setting up our account! She was patient and courteous with us the entire time; Rhonda truly went above and beyond to help us, and get everything squared away! Rhonda, thank you so much you're an asset to your team!

Very easy to book. Love the access via app

Jerrica was very pleasant and very professional and she was very knowledgeable

Ellie was freaking amazing!!! I came in with some my concerns about a storage unit that I share with my fiance, and we have had our storage for some time now and would love to keep it that way. She absolutely went out of her way to put in any requests she could to help me out with my problem, also with correcting information on our account that was entered wrong before (cause us not to be receiving any updated due to misspellings), and was such a huge help with an amazing attitude!!! Also I was having trouble with the lock in my storage and being the amazing person that she already was, she helped me out and made sure everything was fine before she walked away! Y'all are lucky to have such an employee that would go out of her way to keep the relationship with the customers but also make sure everyone has an answer and runs smoothly. Thank you very much Ellie!!! - (♥️ DeeDee)

Great customer service, Jerrica at the front desk was wonderful and I got in and out.

Really nice people work here. The move in and move out was really easy. No problems at all.

Cery helpful staff

She was very helpful and patient with me setting up my account info thank you very much Jerrica

Fast, friendly and convenient! Brittany was amaziing!

Brittany was amazing and friendly and explained everything in detail. Great place!!

Brittany is the best! She helped me out and made sure I fully understood everything that I was paying for, made everything super simple jd helped me too when I realized I needed a bigger unit! Give this girl a raise!

Really good prices for good units here! Especially for the controlled air units!

Very quick and easy. Brittany was very professional and informative.

I've been looking for a storage unit, I have been working with Brittney, she has been extremely helpful!

Staff is friendly and helpful.

Brittany was very helpful, pleasant ,I like the app access

I have received the best service from Brittany today and I can't thank her enough for her above and beyond outstanding service. Thank you for your help and time today

Brittany was great, and very helpful.

Great place for storage easy access always clean

Great an awesome service Brittany is so helpful!!!

Great communication, friendly staff, quick service to get a new unit set up.

Clean, Elevator Works! Brittany was extremely helpful! Awesome job!!

Brittany was awesome to work with. She made the experience worth it and would use this location again!

Employee Chris m. Was very helpful and made it a quick smooth process! (-:

A great and convienent place to store your things fir a little while or a long while. Great service rep also thanks for the help Chris M

Chris has been so helpful in getting me set up with transferring. Affordable & convenient, so happy to have the service I’ve had!

They are friendly and convenient but aren't 24/7.

These units were very clean and were adequately large. We needed two units which the manager provided. We were able to access the units as needed, which was very helpful. When moving in and out, the manager provided very useful dolly’s. The managers were always accommodating. I highly recommend Public Storage of Conroe, Texas.

Not sure if I'm spelling her name right but Kaylee was super helpful thanks for the great experience 🙂

Chris M. helped me find the right size unit for my needs. She was patient and answered all of my questions. I would highly recommend this facility especially for Chris. She is an excellent manager and very knowledgeable about the property.

The staff is extremely friendly and answered all of my questions. I was wondering about a storage unit as I am new to TX. Chris I believe was her name helped me along the way and was very professional and patient with me and my gazillion questions.

I highly recommend Public Storage in Conroe! Chris is fantastic and showed me the different options and answered all my questions. Got me all set up and I was ready to go! Top notch customer service! Everything is safe and secure!

I cannot say enough good things about Chrissy. When the online service booked the wrong size space for me, she was there to quickly and professionally transfer me over to a larger unit. She is super friendly without being fake. She fixed me up without any fuss and made me feel comfortable. She has earned a customer for life and Public Storage is very lucky to have her. Thanks Chrissy!

Chris is awesome!

Great prices and allows a spot available

This was my first.time to visit here. My wife had secured the storage locker. It was Easy Access and Exit. The Buildings were Well Marked and the Outside Lighting seemed ok. It would have been nice for the Wording on the Doors to the Buildings to be a little larger, and maybe a reflective color, for better visibility. Inside the Buildings were Cleam and Well Lit. Even our Unit had a Timer for the Light inside! I was Very Impressed with this Public Storage in Conroe! I Highly Recommend Them!!!

Cheryl was very helpful with me completing my erental. Thanks!

Cheryl was amazing this morning. Great service and so kind!

Cheryl was a big help with finding us a storage unit!!!

Cheryl is amazing, had a great experience.

Cheryl was awesome and very helpful.

Cheryl and Tracy are both awesome! Very helpful.

Cheryl gives great customer service always returns calls and keeps me informed I give her 10 stars. Met her boss Tracy and she is fantastic also

Cheryl was very helpful and explained everything throughly! She showed us the unit we were getting and even her dog❤️ Loved her enthusiasm and care to help us find the perfect unit

Great personality and very helpful and knowledgeable, God Bless you Cheryl and Chris M.

Cheryl is a riot, made our storage needs a lot of fun....

Cheryl did an amazing today with my storage, very fast and friendly.

Cheyenne is great.

Great Attitude very professional Awesome personality overall best experience and I’ve dealt with plenty of public storage but this one changed my mind about doing business again...

Chris M. was an amazing help! She located a cheaper unit of the same quality in the blink of an eye and was extremely customer oriented. Definitely a star employee

Cheryl is so wonderful and helpful

Great storage units!

Cheryl is great.

Great service Cheryl is wonderful

This place is AWESOME!!! I needed to transfer from a small unit to a bigger unit and they did it no problem. Great service..Thanks Chris M/Cheryl.

Both Cheryl and Chris M. were very polite and helpful and gave exceptional customer service!

Cheryl is an awesome lady.Couldnt be any nicer.

Cheryl was great. Thank you for getting is in and out quickly and price was great for the size unit I wanted!!!

Great service!! Thank you!!

Easy to rent enough spacy good location

Cheryl is super friendly and gives great customer service! Very clean and accessible!

Cherly was Absolutely wonder and helpful!

Cheryl was great and helped us with everything we needed

Sheryl was very awesome and very helpful

Chyrl is awesome!!!! Nice, clean and organized.

Cheryl was awesome

Cheryl did an amazing job, helped me get deals, explained everything greatly and with such great detail as well.

Affordable storage units manned by a friendly staff. Safe and secure.

Cheryl was so helpful and kind thanks to her we got an awesome storage unit in good timely manner & for a great price.

Great service

Cheryl was AMAZING!!!

Cheryl was very helpful

Great service.

Cheryl was an amazing host and helper. Keep as long as you can she definitely a keeper.

Cheryl at public storage was awesome.she was very helpful and had a great attitude!

Cheryl was awesome!! Very friendly! Great service!

Cheryl has been so helpful, kind and knowledgeable! She’s pretty great!

Great customer service from Cheryl !

LOVE MRS. CHERYL TO THE MOON AND BACK!!!! SHE IS AMAZING!!!! THANK YOU FOR ALL YOU HAVE DONE, AND DO!!!

CHERYL WAS AMAZING

Excellent service here. Cheryl went above and beyond to get me into a unit I could afford and to reassure me. Thanks, Cheryl!

Sheryl was a great help and very nice

Chris M. Was AMAZING!!! She was able to help us set up the storage unit and get in the very same day we called. She took her time and explained and answered all the questions I had. The best customer service I have ever received!!

Cheryl was wonderful. Very courteous. Very nice..

Excellent service...Cheryl was very helpful

Cheryl was very nice to us in helping get a unit. Zee

Cheryl was amazing, professional, and very friendly. Made renting a storage a fun experience!

Cheryl was great

Cheryl was so sweet and helpful! We enjoyed the whole experience! HIGHLY recommend this place!

Cherly was a great with helping me find a unit.

the worker(cheryl) here was very nice :)recommend to come here!

Cheryl did an awesome job at explaining and showing the storage unit available! She was very sweet and kind! I would highly recommend this storage business to anyone!

Cheryl was very nice and saved me money on some good deals! I was about to pass this one up but I’m glad I came here. And also she is so SWEET!!!!!

Cheryl was the best and helped us get the right storage!

Cheryl provides fast and efficient service! She was amazing!! Thank y’all!

Very nice person mrs.cheryl

Amazing service from Cheryl!!

Cheryl was awesome in taking the time to show me everything and took extra time to answer all of my questions even though it was almost time to close!!

Employe Cheryl was so nice and very intuitive with the information she gave me and my wife we loved her costumer service.

I had the pleasure of meeting Cheryl and she was just amazing, she showed me the unit, made some recommendations, walked me through all the paperwork. If you need a storage unit this is your place

Cheryl was SO KIND! They were fresh out of storage units and she found me a better deal in Spring!

Cheryl helped us out and gave us great details about the units. She did great service and was a big help. Thank you for everything

Cheryl great service, very helpful,and accomating

Terrible customer service. Taking business elsewhere primarily due to how rude the woman answering the phone is. I was willing to rent a large unit for a long period of time but refuse to deal with someone that talks over you with attitude.

Cheryl is the best service I've ever had in storage reservations and processing. I cant recommend her enough. She will walk you thru the entire process.

Cherly is very helpful and great personality Thank you

Cheryl was very nice with GREAT AMAZING customer service!

Cheryl and Chris were great

Perfect help by Cheryl!

Ms. Cheryl made it very easy to get a great storage unit for us at a great price. We were able to have it for as long as we needed it while we were moving. We will be back next time.

Great service from Cheryl!

Cheryl was a great representative! Go by and visit her!

I’ve been renting from this storage place for years. Out of all the customer service people, Cheryl is the best. She is very helpful, kind and friendly. She’s the best.

Cheryl was very helpful!

Cheryl helped me out today with getting a rental ! She was awesome , very friendly and nice. Gave me a lot of useful information ! Would highly recommend !

Chris M. was the most wonderful person to work with. She was fun and personable, all the while professional! Getting our storage unit was not something we were looking forward to, but Chris made it super easy and enjoyable! Her supervisor Cheryl was also very helpful and accommodating. We would recommend this location to any of our friends.

Great service Cheryl was awesome. She helped setup everything quickly and easily.

Cheryl good person and happy person

Great staff and prices! Got me into and out of unit with ease.

Cheryl was magnificent!! She helped all the way and was very attentive! Answered all my questions. Made me feel at ease with all this going on in my life right now.

Cheryl took good care of me signing up for a unit. Everything went fast and she was very friendly

Great place I came in last minute and sharol was great and attended me 5 stars

Cheryl and Chris at this location are the best representatives for Public Storage. Their customer service and managerial skills are impeccable and bring great value to this establishment. Great work ladies I was very impressed... They have really made me a very blessed woman 3/4/2020

Clean and friendly

Cheryl is great

Chris M was very helpful when I came in to inquire about units. Great customer service, will definitely recommend this business to friends and family!

Awesome ladies cheryl and chris M thanks a bunch

Cheryl was awesome

My name is Demetrius Williams and I am a customer at public storage. I want to thank public storage as a company for their good deals, and most of all I want to thank Cheryl for her fantastic customer service, she was very helpful very energetic and I love her since of humor, I highly recommend this store location as well as Cheryl's service.

Cheryl helped me great service

Just set up my storage unit and Chris M was very knowledgeable and awesome. Thank you so much.😃

Chris M was amazing and very friendly highly recommend!

Great service and super helpful. Chris M. Was great and got us set up with the perfect unit in minutes on a Sunday.

Thank you Cheryl for all your help your awesome.

What a wonderful experience! Cheryl is definitely the best in customer service. If anyone is looking a storage unit. This is the place.

Super nice and so helpful. Will definitely recommend to my friends and family

Thank you for all your help Cheryl! You were very helpful to us!!

Chris M. was super sweet and helpful!! Was definitely 5star customer service. I’ve never been or used a storage unit before and it was a wonderful first experience, super easy and fast!

Thank you so much, Cheryl, for your great help as we rented our first, and now our second unit!

I was very frustrated and Cheryl helped me all the way through. She is the best!!!!

Cheryl was very nice and sweet and helped me with everything I

Cheryl was freakin amazing!!! I’m so glad to do business with her coming from a manager perspective. She answered everything in a timely manner and is a great representative. Y’all are lucky to have her -Dakota Howard

Cheryl was so helpful and attentive!!!

Great experience with Chris. No problems what so ever.. Thanks for your help

Had a great experience thank you Cheryl and Andrew

Cheryl was awesome! Great customer service ❤

Cheryl is a lot of fun. Great service :)

Chris is amazing, funny and knowledge! She was so helpful and a real delight! We were frazzled and she helped us calm down and got our storages like a pro!!!

Chris M., was amazing. She was so knowledgeable and fun. She made this experience of a storage easy. Thank you so much Chris M., for being amazing.

I have rented a unit from this location for quite a while I recently had to transfer to a different unit and Cheryl and crista we're so helpful. Their service is beyond excellent and the transfer to a different unit went so smoothly. They are very knowledgeable and were able to answer all of my questions and even helped me save money which of course it's always appreciated. I would most definitely highly recommend this location to anyone and everyone.

Thank you so much Mrs. Chris M. And Sandra for making my life so easy.. Y'all are the best.. Everything is wonderful

Cheryl was great

Great service, facilities are clean no problems with getting a storage here Chris was excellent

OMGGGGG!!!! I love Ms. Cheryl!!! This was the best storage shopping experience I've ever had! Not only was she extremely kind and helpful, she had the best personality and sense of humor!! Best prices in town! I would definitely recommend public storage in Conroe!!! If only for Ms. Cheryl, I'll definitely be using this location for all my storage needs!!

Cheryl answered all my questions. Helped me get the right size unit. Explained everything to me. Very sweet and understanding.

Cheryl gave me great service highly recommend

Chris M was very helpful and attentive to our storage needs.

Chris m was amazing in the aid in getting set up.

Very helpful and friendly staff! Sheryl provides excellent customer service

Having to rent a unit was unexpected due to our apartment flooding, but obtaining a unit was so easy and the location was very convenient. The ladies in the office are always so sweet and happy to help. If I need to rent another in the future, I will definitely be back! Thank you to Cheryl for helping me close out for now. Highly recommend - I had a climate controlled unit and it was perfect size for our things.

Ms. Cheryl was awesome.

I had the pleasure of meeting miss Chris M and she helped me and my partner get into a storage unit quickly and at the last moment! We appreciated all of the info and the great customer service! Definitely recommend doing business here.

Chris M. Not only walked us through the spaces, but helped us find the best suited unit for us as well as recommend amenities that would ensure the protection of our property. Extremely and extremely professional!

Cheryl is amazing with working for public storage, ,outstanding for the public ...she makes your moving extremely easy ,the whole process A pleased customer

Wonderful lady by the name of Cheryl assisted us with finding the right storage unit for our needs. Insanely efficient and incredibly friendly!

I am throughly impressed with this place especially cheryl who was more than helpful.. very friendly. Helpful thru the whole process

Cheryl was very nice and extremely helpful in assisting me with the proper size storage for my particular need. I had a stress free experience!

This is the place to be ! One stop shop . Rest is assured anything you need , just come on in and see the sweetest lady I have met by the name of Ms.Cheryl 😇

Great place in every way!!

Cheryl was great very helpful!!

Cheryl does a great job with service and was a pleasure to work with.

Cheryl is really a sweet and great person with a great personality. Very helpful.

Very helpful, funny and friendly, also the only place open on a sunday. They where great and highly recommend.

Cheryl was very wonderful helping me set up my storage unit. Thanks!

Cheryl was super pleasant to work with and very friendly! Recommend!

I am very pleased with Cheryl she help me in everything I needed thanks for your customer service definitely very happy

Ms. Cheryl was very helpful and made the check in so easy. She was so VIBRANT! Thank you for your wonderful service.

I came to make a payment the lady was really sweet . Cheryl was great help to me was answer all my questions.

I am so glad Cheryl is back at this location, I have used this location many, many times and Cheryl has always been very helpful. She is the best!!!

You will appreciate the great people and the service you receive at this public storage facility. The person I dealt with was Beth. We had just moved into the area and my wife was having a really hard time because of leaving our home in another state after living there for some 58 years. Beth made her feel welcomed to Texas and reassured her that everything was going to be alright and that our belongings were going to be safe there. This lady deserves the very highest kudos that can be given for the loving way she helped my wife. I can’t say enough about the love and kindness that she showed to two people she had never met before.

Chris M. Was vary helpful and knowledge. Ms. Jackie is very nice and did amazing at keeping the property clean.

I spoke to Jacqueline about renting a unit. She was very helpful, sweet and professional.. I would recommend this place to friends.

I talked to Jacqueline about renting a storage unit. She was very knowledgeable and helpful.

Jackie is a delight to have working for your company

When I called and asked my questions about the units Jackie was very knowledgeable on what I would need to get.

Talked to miss Jacquline about a unit and she was nothing but sweet and helpful. I will definitely be coming back

Jacqueline was very helpful and knowledgeable about the units. It helped out on what size I would need. Very friendly, polite.

Had a wonderful welcome and orientation of the property, and the (second) unit I would end up renting today as guided by manager Jackie! Very explanatory, and promised me the hallway door for my other longtime unit would be added to her list as things to have fixed. I have rented my other (primary) unit here for six years and am quite satisfied!

Jackie was awesome helped me find a unit very nice and courteous definitely a gem

I have had nothing but good experiences with the kind people at the office. The staff is extremely helpful and Jackie always answers any questions I have about payment or my storage unit. Compared to other storage facilities in Conroe, there is no contest!

Reasonable rates, friendly service (Miss Jackie was wonderful and so helpful in getting our service started) and we got the right size storage area to get things going! So happy my wife and I came here!

Jackie was awesome help very polite

The ladies in the office Beth and Valerie were super sweet and very helpful. thank you

When I came in to your facility the other day I was having a really bad frustrating day. The two ladies Beth & Valerie that were there really made my day better. They were extremely helpful & made me feel a lot better. I was given quotes on a few units. It helps to have friendly and understanding people working there. Thanks ladies I really appreciate your service. Sorry again for being frustrating.

I had to transfer to another unit onsite, and Chris M. made it a very smooth experience. I would not hesitate recommending this facility to people I know.

Beth is so helpful and gave me all the information I needed

Cheryl was amazing! She helped us out quickly and effectively!

Love coming in and seeing Jackie she is very friendly, nice, and helpful very informative about storage thank you for helping me

Jackie and Chris M helped me with finding a unit and was very friendly come see them they will help you thank you good job

My Experience was a five Star! Jackie has a Great Smile and Wonderful Customer Service! She was patient when I had to run out to my car because i forgot my payment in big purse instead I had my wallet! Miss Collette

Jackie was really helpful. Very polite and honest.

Jackie was very efficient in explaining the details of my move in to the specific storage unit! She dealt with another unpleasant customer in a professional manner. She is an asset to your company!..Marsha Bonieski

Super clean super friendly great atmosphere Jackie was just wonderful and helpful 👍

Jackie is great and wonderful help!

Jackie and Beth are the best fun to talk with they will help you find a storage unit and help protect your belongings thank you

Beth and Jackie are delightful ladies that will get you the best price for storage love doing business with these ladies good job

Ms. Cheryl was quick and amazing for my reservation! Happy customer!

Forgot my passcode and Jackie was very helpful and understanding!

Cheryl was so professional and helped with all my questions. I recommend this place and the woodlands where she normally works

Just got our new storage unit.... Jackie and Beth were super helpful and efficient! Glad we picked this location👍🏻👍🏻😊

Reasonably priced, and very friendly staff. Jackie in particular was extremely nice and helpful.

Cool

Good service... the Ladys súper nice.

Jackie is so amazing I absolutely love this place I've been a customer for 10 yrs now

Ms. Jackie is awesome to deal with, she eased the moving transition thus, taking a load off my shoulders. She recommended the correct unit dimensions which meets my storage needs. If you want the “real upfront” deal with no hidden cost, go see Jackie she will take care of you and your storage needs.

Clean, secure and well managed.

Cheryl, was super sweet and very helpful! Would reccomend the stoarge to anyone.

Chris & Cheryl were very helpful!!! I recommend when speaking to someone it be them!! Great customer service thank you for the big help! Ps also helped us save money!

Jackie and all the staff are great

Chris M and Jackie were extremely knowledgeable and friendly, great atmosphere and clean. They were extremely courteous and tried to put me at ease. I was thinking of transferring my belongings from another facility but I needed climate control and the only unit available was entirely too large for my needs but they did search nearby properties for me but I decided to keep put for now. I would definitely recommend this location. Thank you Chris and Jackie for being so kind.

They are now pulling this scam of a $1 first month charge. Had to use Conroe location in an emergency. Got a 5×10 locker but HAD to pay $25 for their insurance then the biggest RIP off was you HAD to by a lock from them that only fit their lockers and I used it for two weeks and they would not buy it back even for a reduced price so ended up still spending $60 for 2 weeks. Wished I could rate ZERO STARS.

Both Chris M and Jackie are extremely helpful. They have worked with me more than once when I was in a bind. Highly recommend!

Jackie was great help

Excellent place due to Jackie and Chris M. Outstanding staff friendly and helpful staff. Only place to go. They are outstanding thank yall for your excellent customer service.

Chris M is a valuable employee to Public Storage! She helped me get a storage unit after the worst day ever moving places. She has a great attitude under stress and couldn’t have been more helpful!

Chris M helped me and was very good at helping me find what I wanted. Everything was taken care of quickly and I've already started bringing things in.

Horrible management. They charged me for an extra month even after I gave them 30 days notice and the office girl closed my account. I was not informed until i recieved a collection letter. Do not recomend using this location at all. Avoid this place if at all possible.

Jackie is extremely helpful good place use storage.

My experience with this location began after the hurricane 2017 that flooded a good portion of Houston including my storage unit. At that time, the agent on duty was awesome and understanding and very helpful (though right now I forget her name). Moving forward to this week, I’m just being able to go through what was salvageable, Mrs. Jackie has been wonderful. Doing this on my own has been difficult but Jackie has been kind to listen to my babble over the overwhelming task as well as having been accommodating. I am ever grateful more than she knows. If you are looking for a storage facility, I have found the people at this location caring and very professional!

Jackie was wonderful she helped me with getting the right storage than you

So sweet and professional

Can I go in and out 24/7 ?

I am not normally a storage facility user - and was in a bad mood when I had to have my semi full of household goods drop off here. However, Jackie was AMAZING! And the facility was, as well. I was treated kindly, with respect, and they now have a customer for life. If I ever need a service they provide, I will call them FIRST. In today's "you are a number" society - this was the exact opposite experience. Treated as a human being should be. Wish I could give them 10 stars!

Great everything and exceptional customer service and assistance by Jackie. Highly recommend using them.

Jackie did it once again! She’s always so much help when I walk in

Had Chris M. help us out with the reservation of our storage unit, super nice, helpful, and informative. Definitely recommend checking it out

Christine was amazing! Top notch service!

If I could rate just the staff for this location, Jackie would definitely get 5⭐️‘s!! However the upper management for this facility sucks! I had my account set up to pay online but then they would take almost 2 weeks to take the money out. Most of the time we were fine but the one time it screwed us upper management decided to do nothing about it, charge us $50 in overdraft fees and tell us to start paying in cash! If it wasn’t for Jackie we would have moved out after that incident. Thank you Jackie for caring about our business!!

Woman behind counter was rude and really couldn’t help us as we were removing our items from there unit

Jackie and Chris m a very nice they take care of their customers with a smile

Jackie was amazing! Great people working here! This is my first time getting a storage so I wasn’t sure what to expect but she made it simple, quick, and wonderful! Thank you

Jackie and Kierstin was very helpful and assured me in what I needed to do... I have been a customer for over 10 years and have 2units (Atlanta, GA, Hilton Head, SC) so their pleasant assurance was outstanding... They EXCEEDED my expectations.

Jackie was very helpful

This place is a complete joke.. I have been renting with them for nearly a year and I’m not able to get into MY storage unit without having my husband there. Even though when we were signing up they had said that I could come in. The only reason the have the reviews that they have is because when you’re leasing from them they tell you “while we wait you can go onto google and leave us a 5 star review” literally that’s word for word what they say. You can walk in there while they are giving a lease to someone and listen to it. But they are horrible people. Here’s only ever ONE person in the place so while they are in the units you’re locked outside in the heat or the cold. And if you need anything with your unit they don’t have an extra person to help you. You’ll have to wait a good 15+ min to talk to someone. If you are enjoying your service with them by all means continue because if you try to move your stuff out then they will turn on you in a heart beat. All they care about is their money.

Chris M super helpful and great customer service

Chris M. the staff member was extremely helpful and friendly

Came with my son to help him move, Chris M. Was super helpful and made it very easy

Chris M is awesome person friendly funny and welcoming would recommend this place she makes the process fast and easy

Chris m. Was awesome THANKS.

Had a great experience from Jackie see helped get just the right unit

There good

Great customer service.

Jackie and Chris M were incredibly helpful in setting us up, answered all of our questions. The unit was clean and a good size for what we need and a better price than what we were expecting (including insurance).

Jackie was amazing, super friendly and helpful. She was so sweet!

Jackie has very good customer service and was so sweet

Chris M and Jackie was very helpful and nice recommend them for your storage needs thank you lady's

great experience, friendly staff and manager did everything she could to help me find the right unit. I would suggest this place to anyone.

Jackie was so nice and helpful come see her for storage needs

Christian M , Jackie

Jackie is super helpful and professional!

Very pleasant Chris M and Jackie amazing service

Jackie was good help today thanks a lot.

Chris M. was AMAZING. Quick, helpful, extremely professional service. Went above & beyond to help me & my family out. Glad we chose to keep our cherished belongings here.!

Chris M. Was amazing and professional great service:)

Excellent service. Had a storage unit ready in no time! Recommended.

I recommend this place to anyone! Kaylee Dawn was very attentive and helped me and my family find the best unit for our needs. When we arrived she greeted us with a pleasant smile and took us around to show us some unit options. She was very patient and helpful answering all of our questions and my children just adore her! This place is very clean and the staff work hard to keep it this way. After visiting a few other storage facilities I was ready to throw in the towel, but because of the customer service we received and this sweet woman who helped us out, we now feel wonderful about our decision to have our stuff stored here!

Do you have a climate control unit available in 5x10. I will need it on the ground level.

Great

Rebecca and Christine were both very helpful during our rental process. Rebecca graciously answered all of my questions when I called to reserve the unit. Once we arrived to the storage facility, Christine greeted us and offered us a ride on the golf cart to show us our new unit. She was fact and efficient and made sure we were happy with our rental. Thank you, ladies!

Kaylee helped me out a lot today

Kaylee was very helpful and a delight throughout the process.

Christie was super quick and friendly

Christine is very polite, friendly, and helpful

Christine was very helpful and was wonderful at getting me all set up.

Cheryl was an absolute joy to deal with and made the process very easy. Highly recommend this facility.

Cheryl and Christine helped us out, both super sweet and great attitudes!

Sabrina was very helpful and quick! She even cut her lunch short to help us! Simply amazing!

The best service ever kaylee is wonderful

When I came into rent some storage I was met with a very warm welcome by Ms. Angelica! She was very accommodating when I realized I needed more storage than originally anticipated. She made sure I knew about insurance options as well. Thanks for the great customer experience!

Great service fast and efficient!! Amazing specials on $1 units!! Thanks Angelica :)

Christine was very helpful and explained everything in great depth.

Christine was awesome. I was running late and came in right before closing time & she was very gracious; didn't make me feel rushed at all. I got the exact room I needed for the price I was quoted.

Thank you so much Cheryl ! Great and fast service! Love it 😊

Angelica was the person that helped me. I picked the wrong size unit before I got there but she was nice enough to ensure that I had the correct size. Most definitely will be back if needed.

Kaylee and cheryl are wonderful and very helpful. Kaylee is new but very awesome. Thank you so much ladies.

The Public Storage facility in Conroe is awesome! Cheryl and Kaylee were very helpful and friendly. Great experience.😊

Cheryl and Kaylee did a wonderful job they are the best girls that have ever helped me out. They are amazing sales people. They work with you. These ladies are the best.

Cheryl and Kaylee, we're very helpful in helping us find a storage, and we will recommend this facility two friends family and people we meet.

Cheryl was so helpful in getting us the right size unit. Highly recommend this place

Cheryl is awesome when we checked in today! She showed us several units to make sure we were getting the best unit for the best price.

Cheryl was the best. Got me signed up on no time.

I received great customer service from Cheryl she its lovely lady thank you for your service!

Chris M was great!! Very helpful

Thanks for all the help Chris M everything was perfect

Angelica was great!!! Thank you for being so helpful with our experience!!!

Angelica was a great help today with our 5-10 unit, she answered all of our questions and helped us out a lot...

Angelica explain everything to me so well, helped me with my storage needs. She was super awesome

Great service from Angelica and Alex

Awesome customer service from angelica

Always great service from Angelica. Always helping my mother with her storage.

Great customer service i received by angelica, she was very courteous and helped me with all my storage needs. She is super awesome

Mrs. Cheryl is so sweet and helpful love this location

Very through on information

Cheryl was so helpful and so sweet. Love the service here.

Cheryl is a good person. Her and Angelica always have smiles and take care of all my needs.

This was such a pain-free experience. I was assisted by Cheryl Draper which had prepared the paperwork in advance and was so professional. I will recommend Public Storage to my friends and specifically to ask for Cheryl.

Cheryl was so. Good. To me she is awesome

Amazing service and great service from Cheryl!

Great customer service. Cheryl and Taylor were great to work with.