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Address

3750 Marsh Lane
Carrollton, TX 75007

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-695-9401

972-695-9401

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-695-9401

972-695-9401

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
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    $ 20/mo
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    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 20/mo $40
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    5'x5'
    Online only price
    $ 20/mo
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    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 20/mo $40
    Online only price
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
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    $ 29/mo
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    • Inside unit
    • 1st Floor
    $ 29/mo $58
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    5'x10'
    Online only price
    $ 41/mo
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    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41/mo $82
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    10'x10'
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    $ 57/mo
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    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $114
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    10'x10'
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    $ 60/mo
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    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 60/mo $120
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    10'x10'
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    $ 67/mo
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    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $134
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    10'x15'
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    $ 80/mo
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 80/mo $160
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    10'x15'
    Online only price
    $ 112/mo
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    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 112/mo $224
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    10'x20'
    Online only price
    $ 113/mo
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 113/mo $226
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    20'x10'
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    $ 147/mo
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    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 147/mo $294
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    10'x25'
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    $ 157/mo
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    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 157/mo $314
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Carrollton Storage Units Near President George Bush Turnpike and North Dallas Tollway

Storage units in Carrollton are just off Rosemeade Parkway close to the junction of President George Bush Turnpike and North Dallas Tollway. Indoor climate controlled storage units and outdoor units with drive-up access are on-site in a range of useful sizes. Just look for our Public Storage Orange rollup doors for cheap storage near Arbor Hills Nature Preserve.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Maridoe Golf Club. We're just a few miles from the fairways for convenient pickup and dropoff of your golf bag.
Sheffield Primary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Katie Jackson Park or Arbor Hills Nature Preserve. Behind the athletic equipment, hiking poles, kites, pool noodles and picnic things, store rarely used items like your holiday decor and off-season garments.
Residents of Silver Creek Apartments, Tides on Rosemeade West and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Couches, loveseats, loungers and dining sets can get packed away with extra kitchen ware to keep common areas uncluttered.
An outdoor 10x15 storage unit is great for clearing out your garage and getting the cars parked inside. Whether or not you have a garage, we think you'll appreciate the drive-up access for loading and unloading long canoes, kayaks and standup paddleboards. Lake Lewisville is nearby for frequent paddling excursions. And you can pack in camping and fishing gear along with your oars and paddles.
Homeowners around Hebron or Creekview high schools can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are a newcomer to Carrollton, these large storage rentals will hold the contents of a three-bedroom home while you house hunt for your new place.
Carrollton Public Storage offers storage options to fit a variety of storage needs.
At this Carrollton Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • car storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 445)

    February 9, 2024
    Google Public Storage A V
    December 8, 2023
    Google Public Storage Rhonda Brown
    Customer service was very good and pleasant. Me experience was good. I was taken care of and got a great deal on my storage unit. Thank you
    December 1, 2023
    Google Public Storage Robin Hester
    Do Not Rent Here!!!
    November 29, 2023
    Google Public Storage Ahmed Elmasri
    The lady was so professional, kind and perfect
    November 29, 2023
    Google Public Storage Steve Plunkett
    Ask for Veronica she will help you with storage.
    October 27, 2023
    Google Public Storage Bruce Bracken
    Good management. However I have an issue with the constant increase in rental fees. Totally unacceptable. There is no way costs have increased at the same rate as their fees. Therefore I am removing my stored items and taking my business elsewhere.
    October 25, 2023
    Google Public Storage David Midcap
    Veronica was very helpful when I got locked out of the building and couldn't lock my unit. Kept my stuff safe and sound until I could get back to put my lock back on.
    September 28, 2023
    Google Public Storage Loyd Garner
    September 14, 2023
    Google Public Storage Jasmine Secrest
    There was a little hiccup in the beginning but Vero made it right and then some! Def love the customer service!
    September 4, 2023
    Google Public Storage Cissy Pierson
    Justin is great. Has a positive attitude, extremely helpful. He makes you feel like you are all that matters.
    August 24, 2023
    Google Public Storage Angela Fourd
    Really clean and the staff is so friendly
    August 24, 2023
    Google Public Storage brandy brune
    The staff was wonderful and very helpful
    July 24, 2023
    Google Public Storage Rush Clark
    July 4, 2023
    Google Public Storage Josue J. Sosa
    July 2, 2023
    Google Public Storage Lisa Garner
    Candie was great help in completing my rental.
    June 19, 2023
    Google Public Storage G
    June 15, 2023
    Google Public Storage Vanna Hill
    I came in on a very stressful situation. Initially I did not want to have to deal with standing at a desk to get this done , but luckily I had Hunter helping me! He was nice , had every piece of information for me, and turns out it was his 1st day! Which I didn’t even know till I was leaving. Alex and hunter got me everything I needed and had me on my way in no time at all! Would recommend this location to everyone needing storage space!
    June 10, 2023
    Google Public Storage Steve Wyckoff
    Valerie and Ed at the public storage in Carrollton on Marsh Lane were extremely helpful and had excellent attitudes, I highly recommend them.
    June 3, 2023
    Google Public Storage De'Nitra Calhoun
    My initial experience was great. I didn’t have any issues until it was time to move out. I called and told the representative that answered the phone that I moved out of my unit on 5/26. Public Storage requires that you inform them of your intent to vacate by the 28th of the month. The representative said that he would put it in the system and I would receive an email confirming the move out. I never received the email but thought that I should be fine since I spoke with an actual human. 7 days later, I receive a notification from my bank that I was charged by Public Storage. I try to call this Public Storage location several times but I am unable to get a hold of anyone. So I drive to the location. I arrive somewhere around 4 pm on a Friday afternoon. There isn’t anyone in the office. There is a phone number on the door that says call this number if you need assistance. I call the number but I am unable to get a hold of anyone. I eventually call the customer service number and they tell me that they do see that I called in the appropriate amount of time to say that I had moved out. I am currently waiting on a refund. I’ll be back in a couple days to provide and update.
    May 1, 2023
    Google Public Storage Alex Garcia
    Staff members are never in the office and close hours before the time posted
    April 15, 2023
    Google Public Storage william lockhart
    Excellent and professional management.
    April 4, 2023
    Google Public Storage Cam Bol
    January 19, 2023
    Google Public Storage Damanique Howard
    Valerie was amazing. I walked in with a specific request within 5 minutes she had me all setup. I will personally say this is the best experience I have had in a long time from a customer service perspective. I will give her 10 out of 10
    December 26, 2022
    Google Public Storage Uladzimir Birukou
    Rude service. Bad customer support.
    December 7, 2022
    Google Public Storage Escalade
    Something spilled in the hall and into my daughter's storage and the clerk was unaware but mention to my daughter that she would have to pay for the mess. In addition, the clerk got an attitude because we demanded the mess be completely cleaned up. In fact, I myself cleaned what the clerk didn't clean.
    December 6, 2022
    Google Public Storage Iesha Green
    Just left this place close to closing time Valerie was AMAZING! This was my first time getting a storage she extended herself and was very patient! Most definitely recommend her she went the extra mile for us and smiled the entire time! Thank you sooooo much 10/10 highly recommend!
    November 25, 2022
    Google Public Storage Mahyar Etemadi
    November 16, 2022
    Google Public Storage Mark Walker
    Best storage place in town
    November 5, 2022
    Google Public Storage Stephen Tribbett
    This is 1 of 2 reviews.To make me happy as a customer, I want a manager on-site during the posted hours of operation, a heads-up to inform me about changes to unit access times resulting from renovations (or whatever the case may be) so I don’t waste my time visiting my unit to only find out I can’t get to my property once I am there and the grounds to be kept litter free. Since my first month of rent in July, this has NOT been the case. I will say the new paint job and renovated office look nice but it’s hard to really appreciate it when there is an obstacle course of furniture and trash I have to navigate around to get to my unit. Because of the aforementioned, my rating is 1.
    November 5, 2022
    Google Public Storage Stephen Tribbett
    This is review 2 of 2. On the other hand, I met Jennifer while she was on property duty recently (one of the few times I had seen someone other than renters) and I have to give her props for her professionalism, friendliness and eagerness to provide service. Additionally, I met Valerie and, although the interactions were very brief, I got the same vibe of professionalism and interest to improve the customer experience from her as well. For this reason, I am giving 5 stars I hope, as the new manager, Valerie will address the concerns mentioned in my first rating. .
    October 13, 2022
    Google Public Storage lil Stevo
    October 13, 2022
    Google Public Storage Jamond Mayshack
    Valerie was so nice she help me out she made sure I was help I really appreciated her for anything she done for me she took her time found me sound I needed I highly recommend her on every thanks Valerie
    August 25, 2022
    Google Public Storage Kirill Kirill
    When I arrived to facility it's was closed and nobody at the office, manager not picking up a phone. Was waiting over an hour and still nobody...1 star!
    August 13, 2022
    Google Public Storage Roneisha Dear
    No one will ever get your stuff. Not even you. Need help with a problem? Don't worry, no one will be in the office during office hours. Gate has been broken all weekend: the weekend I needed to move out. If you want professionalism and service, try a different location.
    July 22, 2022
    Google Public Storage Lisa Watson
    July 21, 2022
    Google Public Storage LIFEASANGEL!!!! G
    July 12, 2022
    Google Public Storage Courtney Washington
    Kelsea was very helpful and full of life. Very helpful and nice. Great personality and service!
    July 12, 2022
    Google Public Storage Christine Houston
    Easiest transaction without personal interaction I've ever had by far. Easy to find unit and love that they have ramps and stairs, the ramps are a major help. I like the security door as well. The app makes things much easier too.
    June 25, 2022
    Google Public Storage Michael Bell Jr
    Kelisa was So helpful went above and beyond to make sure we have everything we need her customer service skills are great and her personality and brightness is also appealing keep up the great work girl
    June 25, 2022
    Google Public Storage Trey Meeks
    Kelesa was great! Love her personality and she made my transition very smooth.
    June 20, 2022
    Google Public Storage Mary Vanderhorst
    June 20, 2022
    Google Public Storage Malena
    Nicole is very professional and helpful. Customer service off the charts!!🔥
    June 15, 2022
    Google Public Storage Jake Cash
    Had a wonderful experience with Kayla at the public storage on Marsh... Took care of my storage and real professional!!!!
    June 10, 2022
    Google Public Storage Rickey Clark
    Kelesa have been top notch and her customer is awesome if your every In need of a place to store anything public storage at Marsh Lane & Rosemead rd
    June 3, 2022
    Google Public Storage Ty Norris
    Great customer service! Kelesa was very helpful! Thank You
    May 30, 2022
    Google Public Storage Philaharmic
    Even after having ‘a very delinquent’ account. Skye here helped out in every single way possible, answering all questions I had, helping process all my outstanding balances. Very based and personable. I’ve only run into friendly staff and have received good service from Public Storage but Skye takes the cake, staying on the line waiting to confirm for emails to arrive, the works. 10/10, 5-stars out of 5-stars
    May 26, 2022
    Google Public Storage Hi Maintenance
    Great attitude Kelesa did her best to help me. Thank you for great service
    May 5, 2022
    Google Public Storage Brenda Buzby
    Went here for boxes....out to lunch never came back...lost my business
    May 3, 2022
    Google Public Storage C Makarios
    Kelesa was awesome. Best service I have ever had. She is a jewel!!
    May 2, 2022
    Google Public Storage Lesia Short
    Nicole was pleasant, patient and helpful. Thank you!
    April 23, 2022
    Google Public Storage JCFJ _
    Easy signup and easy no hassle access.
    April 12, 2022
    Google Public Storage Jose Luis Salazar
    Today I went to rent a space and the Manager Kelesa helped me. She was very kind, respectful, and was willing to work with me. the service was great and i highly recommend.
    April 5, 2022
    Google Public Storage Stephen Robinson
    April 2, 2022
    Google Public Storage Marje Janacek
    Kelesa is the most amazing helpful kind Consultant!! She helped me so much!! Best help ever! Nicole is also very nice and helpful
    April 2, 2022
    Google Public Storage Lorene Ogden
    Kelesa is the best very helpful,friendiy
    April 2, 2022
    Google Public Storage Dwalan Williams
    Kelesa and Nicole were phenomenal. They truly represent what customer service is all about. Kelesa went out here to way to take care of needs. She really knows her process and was very informative. I was already having a rough day and they made it better for me.
    March 1, 2022
    Google Public Storage G Esco
    Small entrance ways
    February 28, 2022
    Google Public Storage Dylan Mastel
    Best place I’ve ever had a storage unit at hands down!
    February 14, 2022
    Google Public Storage Stephen Fremgen
    Expensive!
    January 8, 2022
    Google Public Storage Alyssa Ortega
    The most painless and friendly experience of getting storage with the manager, Kelesa! We got an amazing deal and it was super easy to see the room and get the key super fast! I highly recommend this storage place!
    January 7, 2022
    Google Public Storage harold thomas
    January 5, 2022
    Google Public Storage El. Boogie.
    Excellent
    December 12, 2021
    Google Public Storage Kelly Dimon
    Dirty. Storage units are not monitored for rats etc. My unit has gone up from 75.00 to 200.00 ! People are losing their homes yet public storage keeps raising their prices for horribly managed properties. I had a rat in my unit and they should have allowed me to change units. I have seen evidence of more rats that get through the damaged walls
    December 4, 2021
    Google Public Storage parrish mcelvaine
    November 27, 2021
    Google Public Storage NOFULCRUM
    Quick and easy to get storage! Rented the unit and moved stuff in same day. Cindy was a great help! Moving out was also easy. Kelesa was really polite.
    October 9, 2021
    Google Public Storage Clarence Cupples
    September 13, 2021
    Google Public Storage Ramon Flores
    August 20, 2021
    Google Public Storage Thomas Johns
    Kelesa is great. She’s real helpful & I just love her. Best experience ever
    July 31, 2021
    Google Public Storage Cece Jackson
    Cindy always and when say always give the best customer service when I call and go by the property. She never let me down. If anyone need a storage facility I would most definitely recommend this location.
    July 29, 2021
    Google Public Storage Gary Coker
    Ben has excellent customer service skills. Thank you sir!
    July 14, 2021
    Google Public Storage Tracy Ontiveros
    Ben was super helpful he was able to get me a storage super fast! Awesome customer service!
    July 4, 2021
    Google Public Storage Jocelyne Avila
    The workers are very kind and helpful . Always check up on you each time you come !
    July 2, 2021
    Google Public Storage Luke Ringo
    Management does not fix anything! Reported a broken door handle and over 2 years later still the same inconvenience walking all the way around unit to enter. Management sucks here!
    June 11, 2021
    Google Public Storage LaTisa Giles
    Ben was great. Gave excellent customer care and was knowledgeable. Thank you for an easy process!!
    June 9, 2021
    Google Public Storage Gira Raff
    My sister found this Public Storage online as we were moving my parents from CA to TX. She was able to work with Ben to coordinate the drop off of the trailer on a Monday so I could work on getting movers to unload the next day. What we did not plan for was having a 28 foot trailer showing up! Cindy at Public Storage was awesome on brainstorming on what we could do with the trailer so we did not impact others but were ready for Monday. The rest of the move went perfectly. I want to thank Ben and Cindy with their help and support through this process. They went out of their way to make this as stress free for us as possible!
    June 9, 2021
    Google Public Storage Drau
    Questionable place, nice people.
    June 8, 2021
    Google Public Storage Laquisha Clark
    Ben helped the process go smoothly and stressful free. Everything was explained and I didn't spend over 10 minutes getting everything done. I highly recommend public storage and ask for Ben.
    June 4, 2021
    Google Public Storage redriverfence
    Ben was very helpful and friendly
    May 25, 2021
    Google Public Storage Cathy Tippett
    Great cs
    May 22, 2021
    Google Public Storage Chris G
    Our stuff is there
    May 7, 2021
    Google Public Storage James Henderson
    This storage facility, it’s clean and neat and well organized. I’ve been at this location for about two months and so far Ben & Cindy have been tremendously helpful. I must say the times I spent at my storage unit. I always run across Ben, walking the hallways checking doors and locks and keeping the hallways nice and clean thanx Ben
    May 1, 2021
    Google Public Storage Cortney Page
    April 30, 2021
    Google Public Storage Lloyd Oden,Sr
    April 27, 2021
    Google Public Storage Oladolapo Ogunbiyi
    April 6, 2021
    Google Public Storage Roxy Shah
    Mr Ben was so polite and made this entire experience easy and seamless. He even offered to find something that better fit my needs and ended up being a cost savings. What a pleasant experience! :)
    March 31, 2021
    Google Public Storage juan ferguson
    Cindy was very informative and helpful!
    March 20, 2021
    Google Public Storage Bruce Bracken
    Great managers. We have used public storage often in the last years and this location (Marsh lane) has the very best managers I have ever interacted with. Great customer service!
    March 12, 2021
    Google Public Storage Leonardo Booth
    Highly recommended :) After reserving a storage unit, Ben attended us patiently and pleasantly to finalize our contract at the office onsite. Meanwhile, our storage unit is clean, secure, and convenient to access.
    March 6, 2021
    Google Public Storage Michele Svatos
    Good service and always helpful.
    February 23, 2021
    Google Public Storage Fidel Maldonado
    This place is perfect for all your storage needs, Ben is always super nice, friendly, and caring , always giving excellent service. Thanks a bunch 🙂
    February 23, 2021
    Google Public Storage Wissa “Johnny wissa” Wissa
    It's a really good place to get a storage unit people are really friendly especially Mr Ben he helped me a lot today thank you Mr Ben.
    February 22, 2021
    Google Public Storage April Buchschacher
    Lisa made this process so easy and fast. 5 Stars!
    January 4, 2021
    Google Public Storage Malcolm Bohannon
    Very friendly and clean. Staff was sharp.
    January 3, 2021
    Google Public Storage Michael Stevens
    Started renting 11/4, checked out 1/2 and got billed for the entire month of January. Their “Month to Month” advertisement is incorrect.
    January 3, 2021
    Google Public Storage Jacqueline Ann Caruthers
    Cindy was excellent in greating me, explaining the month-to-month contract, showing me the location of tbe unit. Cindy was awesome 👌. Thank you Cindy 😊
    December 22, 2020
    Google Public Storage Dezarae
    Great service!!!!!!! Ben is awesome!
    December 18, 2020
    Google Public Storage James Jones
    Ben gave me good customer service satisfied
    December 13, 2020
    Google Public Storage marquinez johnson
    December 11, 2020
    Google Public Storage THE GEORGE ANDERSON
    Ben did a great job helping me get set up with my storage unit. Nice, friendly guy. George Anderson
    November 23, 2020
    Google Public Storage Nino Sonoma
    The folks in the office give real good service
    November 7, 2020
    Google Public Storage David Hairston
    Ben gave me great service at Public Storage on Marsh Lane in Carrollton , Tx
    November 6, 2020
    Google Public Storage juan hernandez
    Always get good service very friendly and know what we need
    October 15, 2020
    Google Public Storage Nana Opoku
    Ben was awesome and did a good job taking care of us. And l will recommend anyone to this place in the future. Ben was great and what a good customer service. He did a great job and was our hero. Thank you Ben!
    October 13, 2020
    Google Public Storage Allie
    October 11, 2020
    Google Public Storage Ivonne Contreras
    Love this unit
    October 8, 2020
    Google Public Storage Shileya Witcher
    September 29, 2020
    Google Public Storage Jordan Henderson
    Ben gave me great service !!!!
    September 27, 2020
    Google Public Storage Taryn Wood
    Cindy at the front desk answered all my questions today and was extremely friendly and helpful!
    September 24, 2020
    Google Public Storage Christopher Rosales
    Ben did a great job. Was very nice and helpful.
    September 20, 2020
    Google Public Storage Zachary Lee
    Had the opportunity to work with Michael and Ben on a move across country. I called the evening before I arrived to Dallas and the got me all set up promptly and most importantly, very kindly. Best customer service I've experienced in any industry for some time. When unloading Ben checked in on us and made sure we were all squared away. Truly wonderful experience with 2 very kind people.
    September 18, 2020
    Google Public Storage first last
    Ben was such a great help! Answered all my questions and made sure I was well assisted!
    September 4, 2020
    Google Public Storage Danzel Thomas
    Ben had the best service ever great person very nice and helpful
    August 20, 2020
    Google Public Storage Robert Skelley
    This is my first time renting a storage unit. Ben has been extremely helpful today in getting it set up and I didn’t have to ask any questions because it was all explained perfectly. Ben made sure I was taken care of easily and quickly!
    August 17, 2020
    Google Public Storage Jessi Barrett
    Cindy has been an exceptional help during my move! This is my first time renting a storage unit and I have had the best experience. They keep you up to date on your reservation and ensure you have everything you need for a smooth and hassle free experience. Thanks again Cindy!
    August 7, 2020
    Google Public Storage andrew huffman
    July 25, 2020
    Google Public Storage Moriah Nolen
    I walked in needing to upgrade my unit because I made a mistake and booked one that was too small. Although we had issues finding my reservation, and I spent almost an hour there Kelly made sure that when I walked out I had a new reservation. I was able to book at another location that could offer me a bigger unit, and she made sure I got a refund from my initial reservation. Thank you so much Kelly:)
    July 24, 2020
    Google Public Storage Sharon Mitchell
    Ben with Public Storage was very professional and made things easy to get my storage all set up. He is a wonderful asset to the company.
    July 7, 2020
    Google Public Storage Sambola DolaDiner
    Ben gave me GREAT service. He was so helpful to me, & I appreciated that very much.
    July 3, 2020
    Google Public Storage Omar Murillo
    Good customer service from Kelly
    June 8, 2020
    Google Public Storage Helen Jackson
    Becca was very informative and helpful during our rental!
    May 27, 2020
    Google Public Storage Christopher Coverson
    Ben had great customer service
    May 21, 2020
    Google Public Storage Isack Cool
    They only have one cart and you need to check it out during office hours. So bring your own cart
    March 14, 2020
    Google Public Storage Neftali Ambrosio
    This storage facility is subpar in service and storage. The units are not air-conditioned and they are poorly maintained and easily accessed by non-members. There is a code to get in the facility, but you also need to punch it in to get out, which is incredibly poor design. When I canceled my monthly subscription they did not cancel it right away and even charged me a fee on top of it. Don't store your things here, go to Cubesmart across the street for better service and storage.
    March 8, 2020
    Google Public Storage Brian Haynes
    March 8, 2020
    Google Public Storage B. R. Martin II
    No positive comments at this time
    March 5, 2020
    Google Public Storage Jeff Schmitt
    Ben gave great service. Prompt and courteous.
    March 5, 2020
    Google Public Storage Cameron Mitchell
    March 5, 2020
    Google Public Storage Lauren Tenney
    Ben was very helpful today and a smile never hurts!!! Clean easy access units!!
    March 5, 2020
    Google Public Storage Redd Chef
    Been give great service and highly recommend public storage
    March 2, 2020
    Google Public Storage Sharon Hull
    Ben was my agent, and he was very efficient, polite, and kind to answer all my questions.
    March 1, 2020
    Google Public Storage Jonathan Peck
    Excellent service by Becca today!! She was super friendly and great! Easy move in. In and out in 15 minutes. Thank you!
    February 19, 2020
    Google Public Storage Shurunda Stewart Princewill
    The location on Marsh Ln. Mila was outstanding, she was so helpful from the time that I entered the door... I had to be at work at 11am. She made it possible to have me in and out.... She’s a good definition of Awesome “Customer Service” Great Job!! 👍🏽👍🏽
    February 9, 2020
    Google Public Storage Christopher Workman
    As soon as I walked in I was greeted with a smile by Becca. She was extremely helpful and provided me with all the information I needed/wanted.
    February 8, 2020
    Google Public Storage Frances Barton
    They did very good customer service and helped me through the payments of both my grandmas storage And my dads storage they were able to drop the rates for my grandmas storage unit thx you for your help public storage. For anybody who needs a good storage unit go to public storage on Marsh ln
    February 8, 2020
    Google Public Storage Myles Campbell
    I've always preferred Public Storage. Becca has excellent customer service and SUPER NICE! I definitely recommend!
    February 6, 2020
    Google Public Storage fortnite god
    I love this location Miss Kelly she has a kind heart and treat you like her own family my kids loves her and I do to
    January 10, 2020
    Google Public Storage zachary brown
    Kelly was wonderful, very helpful and will definitely be returning due to her professional manner
    January 5, 2020
    Google Public Storage Terrence Franklin
    Awesome customer service
    January 4, 2020
    Google Public Storage 2147498811 Monreal
    Becca gave great service
    January 3, 2020
    Google Public Storage Austin Fuller
    January 3, 2020
    Google Public Storage Surovi Thakuria
    excellent service!!! Kelly. Thank you for explaining everything.... clean and clear. Happy new year and God blessed you.
    January 2, 2020
    Google Public Storage Antony Mutuma
    Excellent service. Becca was brilliant.
    January 2, 2020
    Google Public Storage Joicelyn Barrientos
    I was helped by Becca she has great customer service, she explained everything thoroughly, answered all our questions. She was upfront with pricing and didn’t even mind a last minute change. There were also two other employees there who were very friendly.
    December 28, 2019
    Google Public Storage Mike Garmon
    Becky, a great manager of this property has been exceptionally helpful and kind. Her knowledge of storage rental and competitive prices within this region made making a decision to rent here was spot-on!
    December 28, 2019
    Google Public Storage Sonya G
    December 21, 2019
    Google Public Storage DFW Nites
    I accidentally let my apartment lease expire a couple years ago, and I was in an absolute panic. Kelly, the manager, set everything up for me, got me into my storage unit, provided my personal door lock, and I was good to go. Many, many months later, Kelly was still there, and so was all my stuff -- clean, dry, and intact. I cleared everything out, and Kelly took care of everything again. Zero complaints, zero hassles. If you need storage space, rent from this location.
    December 7, 2019
    Google Public Storage Tra Abrams
    November 29, 2019
    Google Public Storage Maheen Mansoor
    November 18, 2019
    Google Public Storage Ray Walsh
    Becky and Tara were amazing and made the process very easy 😎
    November 13, 2019
    Google Public Storage Gregg Hyams
    Becky provided good moving advice which help me make good decisions!
    November 13, 2019
    Google Public Storage Courtney Briley
    Becky was so nice and amazing. Great location and easy going process
    November 9, 2019
    Google Public Storage David Nurre
    Kelly and Becky were very friendly and storage was clean and inexpensive.
    November 9, 2019
    Google Public Storage Anthony Hawkins
    This is the best storage location.. Thanks Kelly
    November 9, 2019
    Google Public Storage Louise Petermann
    Kelly has great customer service
    November 9, 2019
    Google Public Storage Deanna Parker
    Becky and Kelly are super friendly and helpful.
    November 8, 2019
    Google Public Storage Mario Gill
    Kelly and Sam we're great
    November 8, 2019
    Google Public Storage David Gonzales
    Thank you kelly for showing outstanding hospitality smooth sailing
    November 8, 2019
    Google Public Storage K B
    Kelly and Becky were very kind and pleasant with assisting me with a great rate.
    November 8, 2019
    Google Public Storage Jesus Rodriguez
    Kelly and Sam did give me a great service
    November 7, 2019
    Google Public Storage Julian Butler
    Good service kelly.
    November 6, 2019
    Google Public Storage Tisha Rogers
    November 2, 2019
    Google Public Storage Wendy Flanders
    It’s always a pleasure whenever I need to store any items. Kelly has made my 3rd lease contract quick and simple. Thanks!
    November 2, 2019
    Google Public Storage Chris Walters
    Kelly and her staff have been so helpful and friendly. Highly recommend checking out this location if looking for a storage unit.
    November 2, 2019
    Google Public Storage Kenneth K. Banks
    Kelly is a very nice person
    November 2, 2019
    Google Public Storage Elaine Reid
    Kelly was very helpful and made the process very quickly
    November 1, 2019
    Google Public Storage Tonya Marie
    Kelly is a very professional manager and knows how to treat a customer well
    October 27, 2019
    Google Public Storage Freddie Omo
    October 25, 2019
    Google Public Storage Boo Tyler
    October 18, 2019
    Google Public Storage Kristyana Gaines
    Kellly was SUPER knowledgeable and very attentive ! I feel secure storing here 😍
    October 18, 2019
    Google Public Storage M H
    Becky was very helpful!
    October 16, 2019
    Google Public Storage Latosha Schooler
    Kelly great and so friendly. I just met Brittney and she was also so helpful and friendly. Always a good experience.
    October 12, 2019
    Google Public Storage A J
    If you are looking for an extra storage I highly recommend this location, Brittany has an excellent customer services. She reviews all offers with details and benefits and I end-up with a very good size unite and affordable price.Thank you Brittany!!
    October 6, 2019
    Google Public Storage Dawaylon Brannon
    October 6, 2019
    Google Public Storage Chris Preston
    Brittany was awesome
    October 5, 2019
    Google Public Storage Chris Bull
    Storage units mean you will pay for your stuff 3 times over. Avoid unless absolutely necessary. As for this location it is well kept but they really mentioned that units do get broken into multiple times and it made me feel like getting back in the truck and going elsewhere
    October 4, 2019
    Google Public Storage Ant Kines
    Brittney, Becky, jessica, Jo Ann are the best crew. Very polite and warming. They even sang Happy Birthday to me! Thank you all!!
    October 4, 2019
    Google Public Storage Bree Rob
    Just got a storage unit here. Brittany called us earlier that morning to ensure when we would arrive and we had amazing service from the time we walked in to the time we left. Thanks to Becky for helping us also.
    September 28, 2019
    Google Public Storage Brim Reese
    Easy
    September 23, 2019
    Google Public Storage LuckyLocks 777
    They good I guess. They try hard. They dont share snacks though....
    September 21, 2019
    Google Public Storage Monroe Moten
    Walked in and spoke with two extremely courteous and helpful women who made the moving process much less stressful and less time-consuming. If you're looking for a storage unit, go see Brittany and Becky. They're great.
    September 16, 2019
    Google Public Storage Kirk Hartman
    Very professional and very friendly. Would absolutely reccomend to everyone.
    September 16, 2019
    Google Public Storage Anwar Wilson
    Kelly has wonderful Service she well take care of you.
    September 15, 2019
    Google Public Storage james Jackson
    Brittany was awesome. Very help.
    September 14, 2019
    Google Public Storage Successful Jackson
    Brittany did an excellent job and her hair was cute too!!! Very professional!!!!
    September 13, 2019
    Google Public Storage Siryone Willis
    September 13, 2019
    Google Public Storage Ryan Shields
    Very friendly staff and very professional!! Would refer my friends and family here
    September 5, 2019
    Google Public Storage Jack von Gillern
    Owner and staff of this location are great. I don't like the companies business practices. Rent went up 20% after 4 months. Since I did not have proof of insurance with me at the time I signed the lease I had to take one of their renter's packages. I was charged and it was a hassle to clear this when I came back with proof that my homeowner's insurance covered my contents.
    August 27, 2019
    Google Public Storage Sherrer Hamida
    Super good customer service!! I highly recommend 👏🏻
    August 20, 2019
    Google Public Storage Marshall Armstrong
    Had great service here at public storage. The manager Drew was knowledgeable, professional and had an awesome sweet personality. Drew answered all my questions with ease. Definitely 5 star service 😃
    August 15, 2019
    Google Public Storage Marsella Washington
    Simply, fast, and stress less service! I was able to pick my size and get moving with the help of Drew and Kelly. You two are awesome! Thank you!
    August 4, 2019
    Google Public Storage Shannan King
    Thanks Mrs. Brittany you where awesome!!!
    August 4, 2019
    Google Public Storage Mister Snow
    August 4, 2019
    Google Public Storage Jamaal
    Brittany was very helpful getting my new storage unit. Thanks!
    July 18, 2019
    Google Public Storage David T
    Every one that i dealt with there were friendly and very helpful. They explained things in detail I strongly recommend!!
    July 6, 2019
    Google Public Storage Shawn X
    Brittany was amazing she answered all of my questions and extraordinary customer service. Top notch
    July 5, 2019
    Google Public Storage Tiffany Holland
    I have 5 stars because Brittany was a delight, very friendly and professional. I was running late for the time I scheduled but she didn’t mind at all. Brittany was very knowledgeable with all the info I needed before renting. I will be sure to recommend Public Storage on Marsh Lanes. I am kind of a everything needs to be overly clean but she didn’t have any problems coming to clean which I was willing to do myself. She is just a sweet heart. Thanks Brittany.
    July 1, 2019
    Google Public Storage Angelita Edwards
    Becky is awesome! She provides excellent customer service! I will definitely recommend this location!! ⭐️ ⭐️ ⭐️⭐️⭐️
    June 27, 2019
    Google Public Storage Kristina Brantley
    Several days ago i went in just checking different locations and sizes, property mgr Kelly was rude when she found out I wasn't renting. The dm was also there and she wasn't any friendlier. Will not be renting at public storage. Only interested in you if you walk in ready to rent.
    June 27, 2019
    Google Public Storage Carolyn Young
    She was funny and happy about her work and explain everything well. I like her.
    June 24, 2019
    Google Public Storage Shan K
    Unsafe. Unsavory people around sleeping in cars on the premises.
    June 12, 2019
    Google Public Storage Tina Smith
    June 4, 2019
    Google Public Storage Chevy Jones
    DECENT FOR WHAT IT IS NOTHING FANCY
    June 2, 2019
    Google Public Storage Eric Camarillo
    May 2, 2019
    Google Public Storage Tara Baulch
    Kelly at the Public Storage on Marsh Lane always greets me with a smile and is always very professional. It’s time for a raise in pay.
    May 2, 2019
    Google Public Storage Christie Martin
    Awesome service!!
    May 1, 2019
    Google Public Storage Shelby Shelby
    Very kind and polite and accommodating, Kelly.
    May 1, 2019
    Google Public Storage Francesco Caruso
    Great customer service provided by Kelly!
    April 27, 2019
    Google Public Storage Michael Shafik
    I don't usually spend time to post complains or bad reviews, but my experience with Public Storage especially with their location at (3750 Marsh Lane, Carrollton, TX 75007) was extremely bad that it compelled me to say something about it so others won't have the same horrible experience. Last week I had a friend of mine passed away and we needed to clean his apartment in a short amount of time, we called this location got a reservation and they said they close at 6:00 PM so if we arrive before that time we can get the unit. As y'all know most of us have work from 8-5 PM and even though I tried to get out early I made it to the storage at 5:34 PM which according to the lady on the phone was correct, the minute I got in the door the lady their didn't even say hi or tried to explain anything to me the first word that came out of her mouth was "You need to come back tomorrow as our systems are closed at 5:30 PM and we can't make any changes at this moment" I can tell she was angry and not happy, I was shocked by the reply and tried to be nice even with a very bad welcome as you see, said hi and explained my friends situation, she was so adamant that I should leave and that she can't do anything for me. I was like literally 4 min would make that huge of a difference and you can't even call for an exception, she said "No now would you like to come tomorrow or would you prefer to come the day after" I was shocked by her answers, it really sounded to me like she wants to get me kicked out of the store asap and she even wanted to penalize me for asking any question by even delaying it one more day. I didn't know what to say, so I said please totally cancel my reservation. I left the store and on my way out saw the working hours and didn't see anything about that 5:30 PM deadline all I can see is that they close at 6:00 PM. left the store and looked online to see if they mentioned anything about 5:30 PM and I didn't. I couldn't but get back into the store and confront the lady their that nor the info on the door not their website said anything about that 5:30 PM system shutdown not she said anything about it on the phone. Her answers was very rude and sharp and didn't even want to listen to me and started raising her voice. In short, I had the worst customer service ever with this place, and I would not go to any Public Storage place again, they lady didn't try to listen, and even if that 5:30 PM is something she should have addressed it in a more professional and understanding way but definitely professionalism was not part of her conversation. I am not sure if she had a bad day but if so she should have to learn how to separate at work or she could simply ask for a day off before being so rude to customers. I feel so insulted by the way she has treated me and I would absolutely not recommend such a place to anyone. I would hate for anyone to experience that horrible customer service that I got especially in such a sensitive emergency like the one I had. Attached, is a copy of the reservation that I had with that store for public reference.
    April 15, 2019
    Google Public Storage Charnitra Travis
    Great service
    April 12, 2019
    Google Public Storage Ebony Bunch
    Mary, was awesome. She helped me select the right unit to fit my needs. She also recommended places in the area to eat and things to do.
    April 8, 2019
    Google Public Storage Robert
    Expensive. Escalating payments.
    April 5, 2019
    Google Public Storage Justin Vasquez
    Kelly was super awesome
    April 1, 2019
    Google Public Storage Justin Wilson
    Had my stuff in an outdoor unit for a little over 2 years, during which time I was far from Texas. Occasionally I would call to check on things based on my own paranoia; my issues were always addressed promptly and professionally. I just completed my move-out last night as I've returned to DFW, and Kelly went out of her way to make it an easier process for me. I've had lots of units in my life all across the US, and never received any acknowledgement of my presence after the agreement was signed let alone actual help when needed. In today's socially detached business world, that's a rare find indeed.
    April 1, 2019
    Google Public Storage Rebecca Shiplet
    Courteous staff and adequate facilities. Kelly is the best!
    March 30, 2019
    Google Public Storage Kevin Smothers
    March 18, 2019
    Google Public Storage Fidel Maldonado
    Good storage facility, my stuff feels safe here,
    March 17, 2019
    Google Public Storage Sara Beth (Sara4urhaira)
    March 11, 2019
    Google Public Storage Tyra Mackey
    Kelly was so amazing her customer services was off the charts
    March 9, 2019
    Google Public Storage Debos
    Awesome experience. Very informative and organized.
    March 9, 2019
    Google Public Storage Beaux Jolivette
    Great service from kelly
    March 5, 2019
    Google Public Storage Kelly M Henson
    Kelly was a complete lifesaver! I always get the friendliest smiles here and feel so great about leaving my treasure here!
    February 23, 2019
    Google Public Storage Paul Novus
    Bait and switch. I supposedly "reserved" a unit at a particular price and made an appointment. When I showed up for the appointment I was told they don't have anymore at that price. They have units available in the same size, but at a higher price. That's not what they advertised, that's not what they agreed to when I reserved,. In other words, bait and switch.
    February 18, 2019
    Google Public Storage Doug Westrup
    Took less than 30 minutes from start to finish. Kelly showed us a 10x10 unit that fit our needs perfectly. Only took about 5 minutes to complete the online process. We were able to move items in immediately. Kelly was very knowledgeable and answered all of our questions. Would definitely recommend this facility.
    February 13, 2019
    Google Public Storage Scott Ross
    This place is horrible! I don’t receive any invoice or payment notification, I get an email with immense late fees. I can never get anyone one the phone and the manager is never at the office! I even try to cancel at a specific date then keep getting emails with another month of charges. Stay clear! They USED to be a decent place.
    February 1, 2019
    Google Public Storage Robert Brown
    Very nice made my day better very awesome lady
    February 1, 2019
    Google Public Storage Clear_Your_Mind _With_Christie
    Kelly did great
    January 28, 2019
    Google Public Storage Gayla Claborn
    Excellent customer service!! Brittany was knowledgeable and had answered every question I had. Both women in that office know what they are talking about. The place is clean and professional. I had no problem renting the storage. I would recommend them to anyone.
    January 26, 2019
    Google Public Storage L VeGan
    Helpful and great customer service 😀Brittney is awesome !!!! She made the process very easy and she was very informative 👍
    January 23, 2019
    Google Public Storage Dwight Simms
    Unbelievably wonderful
    January 9, 2019
    Google Public Storage Randy Young
    They do that thing where you try to call and pay on time, but no one answers or returns the voice message you left, then they charge you late fees. Great, short-sighted business model!
    December 23, 2018
    Google Public Storage Romonne Johnson
    Ed" He is hassle free, has good customer service and a sense of humor keep you laughing.
    December 11, 2018
    Google Public Storage Benni Fisher
    December 11, 2018
    Google Public Storage Floris Ndisanze
    Kelly was great with super quick service
    December 9, 2018
    Google Public Storage Jamaine McIntyre
    Ed was great!
    December 6, 2018
    Google Public Storage Michael Waskom
    Kelly was amazing! Went over everything in a timely manner. Very knowledgeable. I'm a very happy customer.
    December 5, 2018
    Google Public Storage savage girl akilah
    Kelly was very helpful, really nice and very friendly.
    December 4, 2018
    Google Public Storage Becca Hammond
    Kelly was GREAT! Quick and efficient!
    November 17, 2018
    Google Public Storage Hope Hays
    Ed was amazing! Fast and on top of everything. Thank you Ed for all your help!!!
    November 10, 2018
    Google Public Storage Salina Swift
    The customer service was amazing and so so hopeful!! He definitely deserved 10stars!!!!!
    November 3, 2018
    Google Public Storage Reginald Johnson
    Ms Kelly was fast and excellent!
    November 3, 2018
    Google Public Storage Aaron Davis
    Kelly gave grat service
    October 9, 2018
    Google Public Storage Jonett Foulks
    Kelly was awesome!!! She was friendly and professional. Because of her service I decided to rent a space here.
    October 2, 2018
    Google Public Storage Tony Bellenger
    The staff is great at this location. Kelly the manager goes out of her way to make sure that everything exceeds your expectations.
    September 30, 2018
    Google Public Storage Drew Warren
    Great location. Kelly is super nice and helpful!
    September 23, 2018
    Google Public Storage Arianna Whitaker
    Ed was great really helpful
    September 9, 2018
    Google Public Storage Byron Braxton
    September 6, 2018
    Google Public Storage Dena Marie Perkins
    Kelly was AMAZING from start to finish. She made the process so smooth. Any questing I had was answered quickly and honestly. I really liked the security of the property as well as the care taken to keep the grounds clean and well maintained.
    September 1, 2018
    Google Public Storage Frank Salazar
    Ed and Kelley were great clean environment great customer service
    August 27, 2018
    Google Public Storage carlos martinez
    Great customer service mr Ed thanks
    August 12, 2018
    Google Public Storage Van Graham
    The guy Ed is a hoot. Knows his stuff. Quick, easy, and chill to work with. Deserves all 5 stars! Edit: Although Ed, you forgot to give us our first month off code! :(
    August 4, 2018
    Google Public Storage Michael Ojeda
    Super clean and friendly Sam was a great help answered all my questions and got me fixes up
    July 21, 2018
    Google Public Storage Shmeeka Amos
    This place is awesome! Ed was beyond helpful and just being here setting everything up was enjoyable.. Thanks Ed!
    July 16, 2018
    Google Public Storage Phyllicia Hardwell
    Ed is the best. He is very friendly and eager to help, always joyful and great with explaining everything about the storage. I lost my storage key after he warned me to give my spare to someone who will keep up with it. Make a long story short found me key and he made it very easy to get my refund. I love him and his service.
    July 16, 2018
    Google Public Storage B.J. Blazkowicz
    Ed is seriously awesome, a great employee and a great person- very attentive
    July 16, 2018
    Google Public Storage Ed Cammaota
    July 16, 2018
    Google Public Storage Blue Steel
    July 15, 2018
    Google Public Storage Peewee
    THE STAFF IS WONDERFUL
    July 14, 2018
    Google Public Storage Frank Madero
    Ed was very informative, helpful and fast.
    July 13, 2018
    Google Public Storage Mary Tash
    Great service!!!
    July 13, 2018
    Google Public Storage Sav Vil
    Ed at the front desk is very knowledgeable and very helpful, I’d recommend this location!
    July 13, 2018
    Google Public Storage Shavon Maxie
    July 13, 2018
    Google Public Storage Kavoh Jenkins
    Ed is a gem!
    July 7, 2018
    Google Public Storage Matthew Bradshaw
    Ed was great and very helpful!
    July 6, 2018
    Google Public Storage Roshan Desai
    July 6, 2018
    Google Public Storage Ben Gann
    Great manager. East transaction
    July 4, 2018
    Google Public Storage Dean Burchfield
    Kelly was a tremendous help, gave a clear assessment of the guidelines and got us just what we wanted.
    July 2, 2018
    Google Public Storage drummer boy
    Kelly was great. The size unit was too small for my load and she didnt have any available. She assisted with finding a larger temp controlled unit and I kept the promotion. Thanks Kelly!
    July 1, 2018
    Google Public Storage Cici Cici
    I worked with Ed and Kelly and they really helped me and also put up with my corny jokes...Great people!!!!
    June 24, 2018
    Google Public Storage Vijay Todupunoori
    Great service by ED
    June 24, 2018
    Google Public Storage Andre Graydon
    Ed was awesome great job helping me out.
    June 14, 2018
    Google Public Storage Portsia Wilson
    Kelly was awesome! She explained everything in a timely manner, showed me the property and most importantly, I was in an out in no time.
    June 14, 2018
    Google Public Storage Brie Dunn
    Kelly was great. Quick and easy getting my storage unit.
    May 30, 2018
    Google Public Storage Daisy Greek
    Kelly was very helpful. She was attentive and answered all of my questions, even had suggestions I had not considered for my situation. She was polite and had me in and out of there in about 15 minutes with the rental selected, paid, and even carried my boxes to my SUV. Well done.
    May 30, 2018
    Google Public Storage Andrew Chalk
    Kelly did a great job! Excellent customer service, she deserves a raise! - Jeff
    May 25, 2018
    Google Public Storage Anthony Pegues
    Nice place, well maintained and managed but very expensive, I moved out may 2018 after 3 years, went 1/2 mile to CubeSmart Storage at Rosemeade and Midway and saved $113.00 a month for the same size unit
    May 9, 2018
    Google Public Storage Edwin Porter
    Kelley was very helpful and made the process simple.
    April 24, 2018
    Google Public Storage B.J
    First time ever needed a storage. Kelly was very informative and friendly. So far so good ! Like I said this is only the beginning... no more to report but she was very good at her job.
    April 17, 2018
    Google Public Storage Marcelo Wols
    Racist people work here, They have "RATS" on the property and do not like you to let them know...
    April 10, 2018
    Google Public Storage br0kenism
    As usual the staff at Public Storage is very down to earth-people pleaser's. They seem to always rise to every occasion for their customers. Ms Kelly is no exception. Even in her current state, her professionalism shines through...awesome job !!!.
    April 2, 2018
    Google Public Storage Richard Thompson
    Greg was very helpful today. He thoroughly explained the details and answered all of my many questions patiently.
    March 30, 2018
    Google Public Storage Mark Vehslage
    Just got a storage unit today. Was quick, easy and convenient. Reasonable pricing and terms. Ed did a great job helping me get in and out quickly and was very personable. Would recommend to friends and family.
    March 14, 2018
    Google Public Storage Tin Showroom
    Kelly was the best! Thank you for all your help assisting me with finding the right size storage unit. Highly recommend!
    March 9, 2018
    Google Public Storage Mike Lavalais
    The workers are really nice & they will help you out all the way It's a great place to store your things & I wouldn't pick any other storage places in town. THANK!!
    February 16, 2018
    Google Public Storage Gabrielle Perry
    Kelly at Public Storage very helpful and got me the best space for stuff! Very knowledgeable and friendly!
    February 13, 2018
    Google Public Storage Mike C Sanchez
    February 7, 2018
    Google Public Storage Kayy Elle
    Kelly was awesome! She made my experience quick and easy!
    February 4, 2018
    Google Public Storage Monica Marsh
    Greg gave wonderful service highly recommend
    February 1, 2018
    Google Public Storage Chinweolu Greer
    Kelly was super informative and provided excellent customer service.
    January 24, 2018
    Google Public Storage Chris Merkel
    Greg was a great help for us to find the right size unit at a good price. Very friendly staff and great property
    January 13, 2018
    Google Public Storage Darielle McDuffie
    Taylor was freaking awesome, love my new space!
    January 12, 2018
    Google Public Storage Jason Winkler
    Kelly was pretty cool. Great customer service!
    January 2, 2018
    Google Public Storage natasha kazatsker
    awesome same day service... highly recommend this location. shannon was great at helping me get a space in a pinch!
    December 24, 2017
    Google Public Storage Bald Guy
    Great staff. I am constantly annoyed by my monthly rent increasing every year. But I suppose that's how storage places work.
    December 15, 2017
    Google Public Storage Anthony Jones
    Shannon's a gem. Courteous and understanding, her clairvoyance is a breath of fresh air in an otherwise stalemate of understanding. She's the best-- Bigly!!!
    December 10, 2017
    Google Public Storage Lilly Morales
    Had a super easy and convenient experience. Was shown the unit we’re renting, given all the details clearly and even tested the gate code to make sure I knew how to do it. Thanks for a easy and quick experience Kelly!
    November 27, 2017
    Google Public Storage Mark Alcorn
    November 20, 2017
    Google Public Storage Jessica O
    Nice Facility But Public Storage changes (increases) rates fairly often. Nonetheless, this is a nice facility, quiet and safe.
    November 7, 2017
    Google Public Storage scott pospichal
    Shannon T was a complete joy. Incredible customer service. I'm smiling. Thank you
    November 4, 2017
    Google Public Storage Daniel M
    Kelly was very helful and knew exactly what I needed.
    November 3, 2017
    Google Public Storage Gabriel Gonzales
    November 1, 2017
    Google Public Storage Victor guerrero
    Was good when they want ur business after that they are not able to fix any problem!! Don’t rent here
    October 14, 2017
    Google Public Storage Tasha Hooker
    October 7, 2017
    Google Public Storage JP Verc
    Kelly is awesome. 5 star service for sure
    October 6, 2017
    Google Public Storage Rachel Lyles
    Shannon did a good job
    September 18, 2017
    Google Public Storage Vianey Vega
    Greg was a great help. They're online promotion was great since we are only using the storage for a small amount of time, however if need be, I know I have a safe storage unit. The location was very convenient and he was very knowledgeable on the everything and answered any questions I had. Thank you again for everything. I definitely recommend Public Storage.
    September 9, 2017
    Google Public Storage Ale Alegnani
    i had the pleasure of working with the manager kelly and she was beyond amazing! super helpful and patient. if you are in the need of storage and aren't sure of the size or just have questions then go and ask for kelly and i'm sure she will find you the perfect match. thank you kelly!!
    September 7, 2017
    Google Public Storage Elvira Darkmistress
    The staff were very friendly and helpful. The facilities were very well maintained and neatly kept. Everything was explained to me in very simple terms which I appreciated. I was in and out in no time.
    September 2, 2017
    Google Public Storage Morgan Vondrasek
    I had a fantastic experience with this location! I went to the property on 09/01/2017 and secured a unit I really wanted! Greg was a fantastic person! Super helpful and really nice! Provided me all of the information that I would need and answered any and all questions I had! Extremely happy with the service I was provided!
    September 2, 2017
    Google Public Storage jose jimenez
    Kelly anda Greg have me great service! Hugh recommended
    September 1, 2017
    Google Public Storage Chris Dodd
    Kelly was very friendly and helpful. In and out very quick
    September 1, 2017
    Google Public Storage Matt Ross
    Always great service. Give this woman a raise!
    September 1, 2017
    Google Public Storage Mike R
    Great service!!!!! Kelly is on the ball!!!
    August 31, 2017
    Google Public Storage Aaron Oxner
    Cheap and safe place to store your stuff
    August 21, 2017
    Google Public Storage Kayla Biggerstaff
    The staff is very informative. I wasn't sure what size unit I was going to need and they took me to 3 different units until I found the right fit. Greg and Kelly really took their time explaining everything and making sure I was satisfied. The property, is very secure and clean.
    August 10, 2017
    Google Public Storage Derrick Williams
    Kelly was great she met all my needs before allowing me to make the wrong decision on a storage unit. Great job Kelly!!!
    August 6, 2017
    Google Public Storage Christy Livingston
    August 3, 2017
    Google Public Storage clayton bennett
    KELLY IS AMAZING!!!!!I had to get a storage since I was going out of the country for a while and Kelly was exceptional. She explained everything and was very friendly and easy to talk to. Nobody is perfect but it doesnt help to come close..
    July 23, 2017
    Google Public Storage Cheryl Davis
    July 21, 2017
    Google Public Storage Larry Garcia
    Great price and friendly service!
    July 11, 2017
    Google Public Storage Kevin Henriquez
    Holly provided excellent customer service. Location so convient for me. Just a minute down the road. Very easy setup.
    June 28, 2017
    Google Public Storage Lori Lee
    Holly is amazing! She is so super knowledgeable and she is friendly every time. I'm telling you people, you don't get service like this very often anymore!!! 😊😊😊
    June 28, 2017
    Google Public Storage Sherylyn Bernardi
    Knowledgeable staff
    June 21, 2017
    Google Public Storage Michael Johnson
    Holly has been amazing! She was very helpful and her customer service is A+! Thanks for all of your help Holly and your positive attitude with helping me!
    May 19, 2017
    Google Public Storage Brenda Shults
    I so wish there was a way to leave 0 stars! Holly is vindictive and condescending at best. I traveled far to clean out my unit and move out three times now to have her refuse to remove her lock in a timely manner forcing me to leave without my things. While I am frequently late I have never argued or disputed them about late fees, even when they decided $400 was an appropriate late fee for a 161$ unit. I pay them and have never asked that they be waived. As a disabled veteran I am often in the hospital and unable to take care of things myself so this failure to remove locks is her way of forcing another month on the lease for 3 consecutive months, as she is told of the opportunity in advance and how nany days i will be able to work with. No matter what your lease says she refuses to prorate the month regardless when you schedule your move out. This is the final straw. I called her 3 times today to insure that we would have access to the unit tonight and she assured me that it would be. But since I told her I would take the prorate issue to her district mgr she decided to not provide that access even tho she lives on property. Several months ago they left my unit wide open during a rain storm even after I told them I wouldn't be unable to get there to put a lock on it. The storm destroyed my antique furniture that was in pristine condition. Then I found out they never put the insurance back on the unit as directed. Fortunately my homeowners policy will cover it. There are just so many issues it would be a book to tell you all of them. Just have your eyes wide open before deciding to rent storage here. I can tell you the unit I've had almost a yr at Extra Space Storage has been a stark contrast! They bend over backwards to help you and my last hospital stay I was late on that bill. I didn't even ask but they waived my fees for being late and even replaced my lock and mailed me the key. I wouldn't expect customer service to help they actually yelled at me for asking if there was a way they could contact her to let her know we had arrived to clear the unit and needed the lock removed. I have never seen a business act like they are doing you a favor before and that you should be the one accommodating them but then I guess that's an exclusive you will only get at Public Storage. If that's your cup of tea, more power to ya! Edited: hoping at least for an explanation of why things went so awry last night, I called miranda (district mgr) back when she called. But instead she followed suit and apparently had called only to tell me that she didn't appreciate the review nor my reference to my other unit at ESS. Yes my daughter works for the co, tho not at my location. Not sure who that is a conflict of interest for as she repeatedly said but I've had my unit at PS since long before she was old enough to have a job. Six yrs, nearly 7 and she apparently does not value her long term customers. She proceeded to tell me that my 3 requests that holly make sure we would have no issues last night were lies because each conversation had a different narrative. Hello, 3 conversations. Yes they were each different. But if I say "we will be there in about 35 min is everything good so we can get into the unit" and you say "yes", then that is what I expect. Also apparently when holly tells you she's the on sight property mgr, that means she lives at another property? Whatever miranda. Lies and more lies. Rather than saying, "we misunderstood and I'm sorry", let's just tell the customer that they are wrong and too bad for you. In total without any additional fees I have paid PS over $14k. You would think that would pay for at least human decency.
    May 19, 2017
    Google Public Storage Miranda Jordan
    My mother stores all of our family items here and has for years. I'm authorized access as well to manage the account. Every time I have called to make a payment or re-arrange the items in the unit it has been an extreamly frustrating and irritating experience. Yesterday for instance my mother and I. Both called up there to find out our total bill and pay it. After 30 minutes of being on the phone with the staff we finally managed to get the bill paid. And put in a move out notice after they refused to prorate us! I let them know I would be out to move my things and they said " not a problem." Keep in mind I have to do this for my mom as she's a disabled army veteran. This is also my only day off! I told them I would be there around 615pm and again they said "not a problem" I show up with my uhaul and guess what..... we have a problem. Thier lock is still on my unit! I called customer service and they told me they can leave my unit unlocked. "Well then they should have told me I needed to be here during office hours the!" But no they didn't. Communication here is nonexistent and policies are inconsistent as the office states something different from the sales/customer service office. WORST EXPIRIENCE I HAVE EVER HAD IN STORAGE!
    May 15, 2017
    Google Public Storage Charles Dodson
    Very friendly, very nice. Super easy.
    May 1, 2017
    Google Public Storage Sedan Thomas
    Holly is Great.. She will work with u and sell u what u need..
    April 30, 2017
    Google Public Storage Kellie H.
    Holly is a very kind and efficient! Made getting my first storage unit a breeze! Definetly recommend
    March 14, 2017
    Google Public Storage Kathy Draves
    February 6, 2017
    Google Public Storage Nancy Chanpong
    Holly was great. Very sweet and professional. She was very helpful and knows her stuff. Great job Public Storage... Holly is an asset!
    January 12, 2017
    Google Public Storage Justin Wright
    December 8, 2016
    Google Public Storage Ka'lly Pearl
    Kelly said this was not her store so I'm guessing she did not give a damn about how she gave me the wrong code to get in gate. I spent almost a half hour trying to get my movers thru the gate to unload my belongings. This cost me 55 dollars extra... I'm guessing Kelly don't know the difference between a seven and a nine... Don't rent from her.... She sucks.... And this property has no emergency number and I'm guessing no one who live on property to help us out.... Bad customer service..... I'm cold and mad as hell.
    November 28, 2016
    Google Public Storage Theo Murphy
    Great!
    November 13, 2016
    Google Public Storage Jeremy Russell
    Holly is great! Definitely a great experience and will come back because of her customer service. Thank you!
    November 12, 2016
    Google Public Storage Bethany Otto
    Easy and nice staff
    September 29, 2016
    Google Public Storage Mabritty Mo
    Tiffany was very friendly & helpful throughout the process..
    August 25, 2016
    Google Public Storage J h
    Way over f*€**** priceed. The one on West Trinity Mills as the same unit as I have for $70 less
    August 8, 2016
    Google Public Storage Tony Nguyen
    Great customer service and thank you for a bigger storage at an affordable price
    July 12, 2016
    Google Public Storage kenneth scruggs
    On 3 different visits the office was locked during business hours.
    June 15, 2016
    Google Public Storage Nicholas Blackmon
    Eurydice Very helpful and very nice
    June 15, 2016
    Google Public Storage Karen Woods
    Miss Holly was very helpful and nice
    June 3, 2016
    Google Public Storage J W Shepard
    Fast, courtesy and thorough service from Columbus. He covered all details and explained everything in an easy way to understand. No high pressure sales tactics. Columbus did well with back-up from the Manager who was a very nice woman to deal with too.
    April 29, 2016
    Google Public Storage Richard Greig
    Customer Service Was Very Good.
    April 25, 2016
    Google Public Storage Tiffany Norris
    Kyle is awesome.!!
    April 25, 2016
    Google Public Storage Lauren Marsh
    Kyle gave me great customer service. Highly recommend
    March 12, 2016
    Google Public Storage Sheba Halverson
    very efficient and excellent service... very thorough! thank you Kyle and Kelly..
    March 11, 2016
    Google Public Storage Shannon M
    Kelly was super nice and helpful! I was able to tell them everything I needed in my unit and was shown the space to make sure it was perfect!
    February 2, 2016
    Google Public Storage Keri Campbell
    Our experience has been great. We like the safety measures, and the service when we signed up was excellent.
    January 29, 2016
    Google Public Storage Shantil Piper
    Awesome place. Rachel is very helpful.
    January 28, 2016
    Google Public Storage Laurel Rolls
    Super helpful!
    January 28, 2016
    Google Public Storage Ce McDaniel
    Rachel was very helpful today, got everything tooken care of!! Thanks again Rachel!!!
    December 10, 2015
    Google Public Storage Marisa Moreno
    Miss Kelly, helped soo much with helping me get a storage space in the same day!! She was lots of help and very informative and extremely nice. I highly recommend this location.
    December 6, 2015
    Google Public Storage roshawna matthews
    This was the fastest and most helpful experience i have ever experienced with renting a storage. I would recommend this location to anyone. The agent was excellent
    December 5, 2015
    Google Public Storage giodude pulluaim (giodude)
    Ms. Kelly was amazing. We came there very frustrated...for several reasons and Ms. Kelly was very patience and understanding. She found us another location that was affordable. She was super kind hearted and very much a blessing to my daughter. I would most definitely recommend dealing with Ms. Kelly. We left VERY satisfied. Ms. Kelly customer service was 100% on point. Thanks public storage for a wonderful woman Ms. Kelly
    November 22, 2015
    Google Public Storage Mario Camarillo
    Kevin gave great Customer Service. I would recommend him to anyone.
    November 15, 2015
    Google Public Storage Greg Reid
    BEWARE OF RATE INCREASES! So I'm locked into a contract for $95.60 a month. 6 months later they raise my rates to $114. No notice. No nothing. Is this even legal? I call CS. She is very nice--tells me she will have district manager call me. Then she tells me this happens all the time and there is really nothing that can be done. 11/2014 rate increase to $135 11/2015. They want to raise my rate yet again to $158. Just moved out yesterday and made other arrangements. So instead of keeping a long term customer, their greed lost one. The unit and manager were fine. Never had a problem. But the rate increases were ridiculous and in this case, didn't work out too well for Public Storage.
    October 16, 2015
    Google Public Storage jeff davidson
    Travis and stephanie were top teir people and obviously enjoy thier job, my g.f rented the perfect storage unit and weve had a great expience here since.
    October 16, 2015
    Google Public Storage Alexandra Skinother
    I was in a rush to get some packing supplies and happened to stop here and both the employees were super helpful, they got me boxes and and coverings for my beds and the expierence convinced me to definetly store with public storage next time I need to use one. Stephanie and Travis yall are awesome.
    October 16, 2015
    Google Public Storage Alexia Borjas
    I did not rent but the service was very professional the property manager stephanie was the best thamk you vetu much
    September 30, 2015
    Google Public Storage greg harris
    Normally staff at these places will ignore you as long as possible, but I had a couple questions and Travis was fantastic. Picked up a boxes and supplies from him and couldn't have been a better experience.
    September 29, 2015
    Google Public Storage Dustin Beck
    Travis was very helpful and attentive to my needs.
    September 29, 2015
    Google Public Storage K Gardner
    My husband and I went in and the rent process was swift and easy. A lady named Stephanie helped us and she was very nice nd got us in and out real fast. Staff was real nice and I would recommend them to anyone.
    September 17, 2015
    Google Public Storage Kristy Ebarb
    I had a great experience at this location. Stephanie was very helpful and professional. I found the facility very clean! I would recommend this facility to anyone!
    August 29, 2015
    Google Public Storage Ron Revell
    I highly recommend the Public Storage facility, conveniently located on Marsh Lane, just off G.W. Bush Tollway & Rosemeade in Carrollton. This Public Storage is clean & well-maintained at all times and has easy access to the Climate Controlled storage spaces. I worked with one of the Facility Managers, Travis Nieuwesteeg, to find a storage space that was large enough to accommodate my space requirements and stay within my budget. Travis was very helpful by thoroughly explaining all my options based on their current inventory of available spaces. He always has a positive attitude and is truly committed to ensuring my complete and total satisfaction. It's true what they say: people buy from people, Travis was the reason I decided to become a Public Storage customer. I give Travis Five Stars and Two Thumbs Up for a job well done and maintaining a Positive Attitude. Ron
    August 22, 2015
    Google Public Storage Dr. Pizza
    Denise and Stephanie were both very helpful and made the entire experience easy and enjoyable.
    August 5, 2015
    Google Public Storage kyle thornton
    Stephanie has done a great job moving us in and giving us the best option.
    July 27, 2015
    Google Public Storage Nicholas Pace (Geek Horizon Gaming)
    Arlene was great. Highly recommend these guys
    July 21, 2015
    Google Public Storage Lindsey Blanco
    Chiante was so helpful and friendly and helped me save money! I'd recommend public storage to anyone, especially this location.
    July 6, 2015
    Google Public Storage Christine M
    Bill was the BEST MANAGER I'VE EVER ENCOUNTERED!! He made the process smooth and seamless...He also provided me with moving supplies!!! Great Customer Service!!!
    July 4, 2015
    Google Public Storage Andre Raven
    Stephanie was professional, courteous and went above and beyond her required duties to ensure I had excellent service.
    July 4, 2015
    Google Public Storage Kevin Roundy
    Stephanie was cheerful and provided excellent service
    June 28, 2015
    Google Public Storage Stephen Jesudason
    Very good. Denise is superb
    June 27, 2015
    Google Public Storage Krestal Morua
    Fantastic help from these super helpful ladies Denise, Sabrina, and Stephanie .
    June 14, 2015
    Google Public Storage Adi McGee
    Chiante was awesome. Great attitude n great service. Would highly recommend doing business her. Professional and easy to talk
    June 11, 2015
    Google Public Storage Kevin F
    Denise helped tremendously with getting me a nice sized storage unit. I plan on having my stuff in there for a month between moves. The total cost will be $1 for the first month + $22 application fee + $15 insurance = $38 for a more than ample space!
    May 30, 2015
    Google Public Storage Tommy Ross
    Denise and Stephenie were amazing good customer service.
    May 15, 2015
    Google Public Storage Money Jay
    She was very helpful with my questions and gave me the best advice
    May 14, 2015
    Google Public Storage Avery Vascoe
    Denise is awesome! I only needed to stay at this location for 1 month while my new place was getting ready, she helped me figure out what size unit I would need so that I wouldn't over pay for space I didn't need. Very clean. They had mouse poison in the corners of my unit in case any little creatures came around. I did not see any and all my stuff was just how I had left it. I also bought boxes from PS, They held up great and I will be saving them for my next move. Very easy to locate and very accommodating. Thank you for everything!
    April 29, 2015
    Google Public Storage Keenan Harris
    After I paid for my climate controlled unit, I was given a code for the premise. I returned the following day near the 5pm closing hrs. My code did work for the gate but the doors to access the actual storage units didn't work. In fact, there wasn't enough key combinations for me to enter my lengthy gate code. I wasnt told that I needed an addtional code for the doors. Lucky enough I ran into a worker still in the dark office who advise of the code. (OMG) Just when I thought it couldn't get any worse, the dollies are locked up after the business hours. And i just arrived with truck loud of stuff and I have to even harder to haul each box without wheels. O #$&$# nah. I was and still upset about this place. Nice workers bit bad experience. No one mention verbally about the locked dollies, not even in my paper work. (Uhaul) here I come. At least you can get a truck to help you move stuff.
    April 26, 2015
    Google Public Storage Desireé Martin
    April 15, 2015
    Google Public Storage Nicholas Mussgnug
    This is my first time getting a storage unit, and the employees helped me through all of the details. The manager, Denise, was super friendly and always has a smile on her face when i walk in. I HIGHLY recommend this property to anyone looking for a unit.
    April 9, 2015
    Google Public Storage Bill Eotion
    I would definitely recommend this public storage. Denise the manager was very helpful and willing to work with me as much as she was able too. Stephanie and Tinia were very helpful as well and answered a bunch of my questions!!!
    March 24, 2015
    Google Public Storage Keith Covington
    Thanks so much Denise, Sara, Cassidy for all your storage needs! Best place to rent ever. Everyone should rent here!
    March 17, 2015
    Google Public Storage Tammy Moore
    I would recommend this location to anyone who looking to have their belonging safe kept, clean environment and consistent. The property manager Denise is one of the best parties to speak with; she is so helpful and quick to find a resolution. I really appreciate all the work she has done for my company.
    February 27, 2015
    Google Public Storage Andre Spears
    My most recent storage experience was the best storage experience I’ve ever had. I was referred by my sister because of the great deals this storage company has. Their customer service is the best and the manager (Ms. Denise) went above and beyond to ensure I had every tool possible to ensure my stay was pleasing. Again I enjoyed my experience and I will highly recommend my friends and their friends to give this public storage (Marsh Ln) a try. Thank you.
    February 24, 2015
    Google Public Storage Darren Lucas
    Denise is awesome. She has a big smile and really knows how to sell you stuff. They even remember me over the phone. Thanks for doing a great job.
    February 24, 2015
    Google Public Storage K KM
    This storage facility is clean, safe, and provides excellent customer service. Every person I have had contact with has been friendly, professional, and made me feel welcome. I am happy with this facility and staff.
    February 6, 2015
    Google Public Storage Nelly Hernandez
    love it!! Denise is so nice..
    January 29, 2015
    Google Public Storage Christina Almore
    I love Denise! Her energy is amazing and she is so funny! You will be taking very good care of!!!
    January 21, 2015
    Google Public Storage Brittany shepperd
    denise she is great she is very helpful love love her
    December 27, 2014
    Google Public Storage Akbar Poonja
    Great customer service by Denise and the staff..
    December 21, 2014
    Google Public Storage Billy Bradley
    Best experience ever, Denise is the best
    December 11, 2014
    Google Public Storage Karen Denham
    I've had a unit here for more years than I like to admit! Denise has always been great to deal with, but I recently had the pleasure of working with a new team member, Brandon! He went above & beyond in assisting me, making my wait a very pleasant experience. Kudos to management for hiring such exemplary employees!
    December 4, 2014
    Google Public Storage Chelsea Cunningham
    I stored my things here for about 4 months. Denise is great! She helped me find the right sized space for my stuff, was incredibly friendly, and very knowledgeable. It was a great experience! I'd do it again if I needed to.
    December 3, 2014
    Google Public Storage Ernie Richardson
    Super friendly staff; clean and safe; great price! Denise was so helpful!
    November 29, 2014
    Google Public Storage R B
    Been with pubic storage for years and love it.
    November 28, 2014
    Google Public Storage DEMETRICE SMITH
    I'm very satisfied with the service at this location. The employees Brandon and Denise are very knowledgeable and accommodating. #happycustomer
    October 15, 2014
    Google Public Storage Randolph Portillo
    I have had no problems with this location. It is kept clean and it seems to be managed very well. Should things turn around for me, I would not hesitate to use this facility again.
    October 14, 2014
    Google Public Storage Jessica Stewart
    The best storage place I had. Denise is always friendly and inviting. I've used this one once before and will probably be the only one I use.
    October 9, 2014
    Google Public Storage Michael Hobbs
    Great staff. Very helpful. Periodic high price increases are only drawback.
    September 18, 2014
    Google Public Storage Tondra Sneed
    This is an awesome location. The staff is very pleasant. I have had my storage there for many years and haven't had any negative experiences.
    September 12, 2014
    Google Public Storage Ma'Kya Martin
    Great location
    September 5, 2014
    Google Public Storage Gary Cadwell
    The manger at the Public Storage facility on Marsh Ln., Denise, assisted me with the rental of a 10 x 20 storage unit today and was a real pleasure to work with ! Denise is very customer oriented, addressed all my questions and concerns, toured me around the grounds and allowed me to select the exact unit of my choice among those available. She obviously enjoys her job working with the public and appreciates her customers desire for safe and secure storage of their belongings.
    August 19, 2014
    Google Public Storage Terry Goolsby
    I have rented units here for at least 15 years and...well, that should speak for itself. The staff has always been very pleasant and attentive. I have recommended this location to many people over the years. :-)
    August 9, 2014
    Google Public Storage David Venable
    I've rented several storage units at multiple Public Storage locations before, but the level of customer service at this one has been far above and beyond anything I've ever received anywhere else. And it has consistently stayed that way over the 3 years I have rented there. Denise goes above and beyond with everything she does. Everything is clean, secure, and well maintained. I feel comfortable leaving my things there.
    August 9, 2014
    Google Public Storage Darrius Arnold
    Denise and debra are great help and very useful and understanding
    June 30, 2014
    Google Public Storage Boa Tay
    Denise has been nothing but absolutely accommodating to everything I've needed from pilublic storage. I've never had such great customer service from anywhere, let alone a storage company. Thanks so much Denise!
    May 29, 2014
    Google Public Storage Ryan Cave
    Great place!
    May 18, 2014
    Google Public Storage ELLENI TESFAYE
    I like the bright smile Denise has for her customers. I enjoy dealing with her as she is always helpful and pleasant during the times I bought moving supplies so when I decided to find a storage unit, choosing the location Denise was at was a no brainer.
    May 10, 2014
    Google Public Storage Audrey Clark
    I have a good experience great location great employees work with people
    May 9, 2014
    Google Public Storage Dawn Davis
    Well last month i was really having a hard day because i was in need of a storage space right away. Well Denise the manager was so caring and sweet she helped me calm down. Denise listened to me she made sure i received the very best for my personal need. Denise put a smile on my face during a very hard time. I left there smiling, laughing and very, very satisfied. I will only go to the marsh lane location as long as Denise is there. If you want to be treated with respect and shown some compassion please go to the marsh lane location and ask for Denise tell her Dawn sent you! Keep up the good work Denise your the best!
    May 9, 2014
    Google Public Storage Alex Escamilla
    Shout out to this store location. Denise, is the trainer for all new public storage employees. I see her provide great customer servic to everyone that walks in. She is the property manager. So she work hard. I truly enjoyed my time with public storage.
    April 30, 2014
    Google Public Storage Christy Plaisance
    Great service.
    April 25, 2014
    Google Public Storage Lakesha Howard
    I love going to this storage BECAUSE I know Denise is gonna take care me with a smile. She doesn't complain, she's God sent to that storage place. I love her.... Alieen the new girl was awesome also, very nice and sweet and professional.
    April 8, 2014
    Google Public Storage Kenyetta Smith
    It is a sad day today because I am moving out of my public storage unit today. Denise and her team has been such a pleasure to work with and the location is always safe secure and clean. I would recommend this location a hundred times over. I am one satisfied customer!!!!!
    April 1, 2014
    Google Public Storage Ha-y-n Gurl
    I had a above and beyond customer service experience with brandi from the plano store one day she drove all the way from her store after hours to take my payment, i was driving there one day in traffic and called the store to let them know id be there 2-3 minutes before closing and the man there said that he would be there and when i got there exactly 3 minutes after closing he had left and brandi offered to come and take my payment and im just so amazed at the level of pride that she showed me. also the property manager at this location Denise is super nice and helpful.
    March 25, 2014
    Google Public Storage Melanie DesPlas
    Denise is always very very sweet and very helpful. She's super attentive to the property and is always making sure everything is in working order. We love having a storage unit here because of how well the units are kept up and how wonderful the management monitors the property. Great customer service all around!
    March 24, 2014
    Google Public Storage Gail Strickland
    The Associate Marcus was great and made my moving experience much less painful. He helped me find the correct size unit as well as the best location for me to store my items. Very knowledgeable, professional and pleasant. I would recommend this location to anyone looking for a good storage location. Extremely pleased thus far.
    March 19, 2014
    Google Public Storage P OCONNELL
    While this location is older than other storage facilities in the area, it is well maintained with new doors on the individual units, clean units and clean grounds. It is secure with a gate that requires code for exiting and entering the property, cameras that monitor the grounds, and extra locks. It provides convenience to the tenants with extra supplies for sale in the office and carts that can be used to move items. Denise, the manager, is the reason this property is well-run and we continue to rent here. She knows her tenants, is receptive to any concerns or suggestions and addresses them quickly; is accommodating if a move to a different unit is necessary; is accessible - will make an appointment and is on time; is very professional and detailed with respect to any contracts. We've rented 1-2 spaces there for 12 years.
    March 15, 2014
    Google Public Storage Michael Smith
    Very Helpful Service! I called the hour before I needed to move my whole apartment and Denise set me up with exactly the room I needed. Everyone was friendly and positive. The facility also seems very clean, secure and well kept. Even the public restrooms were in great shape!
    March 12, 2014
    Google Public Storage steven smith
    Staff was very helpful. They answered and address all concerns. Denise is a hoot, very friendly.
    March 3, 2014
    Google Public Storage Brett Logan
    Good safe location and great staff. They took the time to make sure I understood everything. I was very happy with them.
    February 21, 2014
    Google Public Storage Billy Buttons
    Highly recommended! I came to move out of my storage unit after renting for 7 months and Denise saw me and remembered my first name as soon as I walked in the door. Friendly staff and affordable. You can't go wrong.
    February 9, 2014
    Google Public Storage Lynda Campbell
    Denise and her crew are a dream. The facilities are always clean and well lit. If you are looking for a storage solution talk to Denise. She will make sure you get exactly what you need.
    February 8, 2014
    Google Public Storage Chad Carlile
    If you're looking for an affordable storage unit, in a safe area, with a great staff; then you've found the place. My wife and I were moving from Charleston, SC to Dallas, TX and have never used a storage unit before. We randomly came upon this storage unit and quickly made a reservation to lock in the price. The next day, we received a phone call from Denise who answered all my questions and was excited about our business together. There was a delay in our travels; however, Denise was more than accommodating to our needs. When we arrived, Denise was there to greet us with a smile. She was very knowledgeable, friendly, and truly thinks about what is best for the customer. I was in and out in about 20 minutes. Denise was truly a pleasure to work with. I would highly recommend using this storage facility for your future needs.
    February 2, 2014
    Google Public Storage Trever Watkins
    Denise is awesome. She know how to treat customers and make them feel like family.
    January 31, 2014
    Google Public Storage U Brown
    Great clean and safe location. Very friendly and professional staff. Denise has been a great help.!! Highly recommended.
    January 31, 2014
    Google Public Storage Dwayne Hedges
    Great location; clean, easy to access unit; fantastic management; this Public Storage location exceeded all of my expectations. Easily 5 stars.
    January 31, 2014
    Google Public Storage Leighton Peters
    Denise is always so helpful and makes sure everything is good. The property is always clean and the unit is great shape. I would definately recomend this public storage
    January 29, 2014
    Google Public Storage Ryan Salim
    For the 6 months that I used their service, there was really nothing to complain about. I'm actually amazed how easy their whole process was, starting from registration to vacating out. Denise saw us vacating out and explained about the process. By the time I went to the office, she took care of the paperwork in literally under one minute. This business definitely got it right, and at such affordable prices too.
    January 5, 2014
    Google Public Storage Marcelus Cordeiro
    great place...the staff is very helpful always ready to assist you
    January 3, 2014
    Google Public Storage David
    Denise was very helpful and always nice and courteous. I really had a better experience with this Public Storage facility than I have in the past with others. Keep up the great service Denise!!
    October 26, 2013
    Google Public Storage Dan Dorn
    I sincerely appreciated the kindness given by the staff at this location. Moving is never easy and always stressful but Denise and staff made my transition seamless with a nice touch of hospitality and care. I couldn't be more pleased with the location, the cleanliness of the units and there was never an issue. Thank you for everything Denise and staff.
    September 30, 2013
    Google Public Storage Tracy Olvera
    I havent ever had a storage I was worried about storing my ruinas anywhere .but when I went in I was treated so wonderful I enjoy going in making my payments .Denise is so friendly and helpful .just if more businesses had staff like her.she has made me feel so at home.always a smile
    September 20, 2013
    Google Public Storage Steve Reed
    Great service, Brittney was great with help from Denise. This is my second time using this location for my storage needs.
    September 18, 2013
    Google Public Storage James D
    These guys were great. Rolled into town with all my tools and no place to put them. Was in a room in minutes. Denise was beyond helpful and nice. Brittany is the good kind of feisty when she gets to know you. Marcus thanks again for hanging in there for me. Thanks again guys... James
    September 10, 2013
    Google Public Storage Deni Stuart
    Words can't describe how happy I was with my experience at this location with Marcus !! Unfortunately this location did not have the size unit I needed at the price I needed it at. Marcus looked at several other locations to help me find what I needed. He forwarded the reservation to the other location and called to tell her I was on my way. I told Marcus that I would come back to his location to purchase my boxes, which I did this morning. I have been a Customer Service Manager for over 20 years. I would have loved to have an employee as great as Marcus !! He is professional, courteous and made me laugh when I was getting stressed with the whole process. Thanks again Marcus for making my move a little less painful !
    August 30, 2013
    Google Public Storage Sheri Butler
    Ms. Denise, the property manager exhibits great customer- service skills and is very helpful. She is normally there when I come by and each time she greets me with a smile and is eager to answer any questions that I may have. I love the location, but the impeccable service from Ms. Denise makes it all the better!
    August 29, 2013
    Google Public Storage Nick Green
    Very courteous ...helpful. Definitely recommend this location
    July 31, 2013
    Google Public Storage chris rust
    I had my storage unit here for a little over 2 years and moved out when I no longer needed it. The staff was always friendly and really nice. I never had any issues with the unit or with the property. Great place to store things safe where your not worried about someone breaking in, water damage or bug problems. 110% happy with my choice to store here and when I need to will be coming back.
    July 26, 2013
    Google Public Storage David Bagheri
    My experience with public storage has been nothing short of a miracle. Denise the property manager is an angel sent from heaven to rescue my storage unit. She has provided the best service / customer service i have ever experienced anywhere I have ever been. I love her to death, she has saved me on more occasions than i can recall. Please make this woman CEO!!!!!!!!!!!!!!!
    May 30, 2013
    Google Public Storage Jon Dunlap
    Denise is great at keeping in contact with you whenever a due date comes up. Seems like I was always running past my due date and Denise made sure she contacted me before I acquired and additional fees. Her customer service is excellent!! The property is always clean and taken care of.
    April 22, 2013
    Google Public Storage LORI PALLETT
    The customer service I have received from Denise is truly awesome! I very much appreciate her willingness to always go out of her way to help, not to mention her amazing personality. I will recommend this company because of her and feel she is a truly valuable, irreplaceable and amazing manager.
    April 7, 2013
    Google Public Storage Theresa Short
    Denise; was the best customer service I have received all year. She was very knowledgeable, helpful in answering dates and times. This type of employee will keep customers coming in and also making referrals. The space I rented was adequate and when I removed my belongings, Denise was helpful in making sure I was comfortable with the time tables. Her empathy with the "Great Move" was much appreciated with her always smiling and giving good words of encouragement. Nice Job Denise! Thanks for your help. Teri
    August 31, 2012
    Google Public Storage Gary Woods
    The manager here is also the distric trainer and is very good with her tenants. Over all this is a great place to store your things.