Public Storage Self-Storage Units at 8525 N Lamar Blvd, Austin, TX

Muy contento por su atención

Employee was a great employee...

Fantastic customer service here. The main woman on site was incredibly helpful. There was a mix up in units and they accommodated me very well and with quick service. Rent here!! You’ll be taken care of!

Don't think anyone works at this place. I have been there many times and noone at the office, I went and got another storage.

Tamala was very sweet and helpful :)

Noone works here

Mrs. Tamala is God sent. She when above and beyond to help me out in my desperate situation by being a ear and giving her heartfelt sympathy to me in these hard times. I really appreciate the hard work she does daily. I thank you for the bottom of my heart. May God continue to be a light in your life to shine on the world we live in. Excellent job.

I want to thank Mrs. Tamala for her support and understanding in my situation. She went above and beyond. Im elated on how professional she remained after several hours after her off time to still be available after 6 o’clock to take care of me. I am truly blessed and again, thank you very much for being there for me.May God continue to bless your heart.

I don't normally write reviews due to my busy life but the site manager here was very helpful and kind to me when I needed more time to clear my auction unit. Cynthia is the absolute BEST! Thanks for all your help! On another note, this location is clean and well secured, I would highly recommend everyone for any storage needs.

Very good customer service and helpful

Cynthia was wonderful. I just moved in and the movers left the dang key in the padlock! She found it right away and called. Place is well-secured.

very simple and streamlined process, also cynthia was great!!

Cynthia was very friendly and helpful!

Muy buena atención que Dios la bendiga

Very helpful!

5 star experience and above and beyond service, was treated very well

Cynthia was very kind and helpful at all the times.

Cynthia was very helpful in Getting my App to finally work

I like Cynthia is beautiful!

Extremley courteous staff. I spoke with Cynthia, and she was very helpful.

Absolutely one in the best storage place I have ever used, the attendant is super nice and very well inborn. Cynthia is one of the greatest I have ever encountered thanks pubic storage!

Fue excelente atención.

Great experience!! Everyone was very nice and helpful!! 💯%

Cynthia Geary and Kevin was excellent customer service they show me my options and very courtesy and what all out the way I represent and repair anybody to come to 8525 North Lamar

Exelente servicio y muy buenos precios😊

Pues un lugar seguro y fácil de acceder buena opción para guardar sus herramientas y productos

Excellent service from Cynthia.Very patient with rental and assisted with translation App

Went there this morning early and Cynthia was there and helped me set up a new unit and was I. And out in 15 minutes. Quick friendly and easy. Thanks Bill

Great location. Just what I needed. The online platform was perfect for when I needed to get the unit. Even without meeting someone upfront, Cynthia the one I believe runs the location. If she doesn't she should! Well she was present, introduced her self and brought a real sense of safety to the property and let me know it was well looked after. First review I think I've ever written

Cynthia is awesome

Love the staff here. Appreciate the help of cynthia.

Cynthia was great in helping me with my payment

April was very helpful and friendly when I first rented the unit. Cynthia the new property manager was also very helpful and kind to me when I was moving out of the unit. As long as you are being polite and civilized the people who work at this public storage location have stayed consistent with polite, friendly, civility themselves.

Cynthia presents very good service

Cynthia Washington gratis in show inglés me WhatsApp i need. Gratis customer service.

Really nice customer service since it was really nice

Una atención muy bonita me agrado la señora cynthia y merece más que 5 estrellas

Excellent customer service from Cynthia. Also very friendly and nice person. I highly recommend her. 😊

Excellent excellent

Was a good person and fastdid a good job

Cynthia gave me great customer service

Amazing service! Cynthia was super helpful!

No hassle, easy booking, amazing customer service. Cynthia is the absolute BEST!

The best

Cynthia is really kind and a nice lady always here to help and friendly

Ms. Cynthia was a huge help moving from one unit to another thankz for the customer service Ms. Cynthia.

Review is based on my initial experience. So far, not great. First, as you probably expect the $1 for the first month ends up being about $50+ for the first month after adding fees for their proprietary lock, admin fee, and taxes. So, not $1 for the first month. Second, beware what you get if you don't pick out the unit in person. I did everything online for convenience and got there to find that a 1st floor unit was 3 feet off the ground. So, the dolly that I was using to move my stuff was basically useless. At least I brought help as I couldn't have lifted a couple of larger items into the unit alone. Third, the unit had visible oil stains and a few spots still wet and sticky with oil from the previous person. The manager swept it out but said he couldn't do anything further about the oil. Luckily, I was able to arrange my things around the spots. Finally, pay attention to the insurance that they automatically add to your account. The charge for this doesn't kick in until the first of the next month but be aware that it is there and that you have to act to remove it as it gets added by default. Oh, I almost forgot to mention, that I was offered a different unit for double the price.

The staff was very courteous and helpful.

Muy buena experiencia con Cynthia me ayudo en todo lo que necesite

Kevin & Cynthia had great customer service, no complaints !!! I did the online storage rental and they helped me out a lot!

Kevin did a great job

Ms.Tamala was great!! Got us sorted out and very nice and patient. She gets all stars

Cynthia was very friendly and accommodating, helping us find the right unit for our needs. Thank you!

Tamala was a great help. Very friendly

Lady that helped me was super friendly and made things real easy. Thanks! -lauren klinefelter

Employees are great and super friendly.

Muy buena atención

Cindy awsome service. Higly recommend

Tamala great job

Gracias Cynthia y Arlene fueron muy dulces y patients ❤️ ♥️

They are nice and affordable and have storage spaces to hold must of your stuff in

Buen servicio de Tamala y nicol estoy muy contenta con su trato

Tamala and Nicole were a great help. Thanks

Thanks tamala and Nicole for ur help today.

Great service easy access to units, check out was easy, thank you

These is a great place for safe you furniture.

Leticia is wonderful, nice customer service and glad to store at this location

Leticia muy buena

April Sean were EXCELLENT.. Due to my anxiety she made me feel safe and satisfied. No risk No rush No Fuss.. I'm so pleased

I am no longer at this public storage. The only employee that keeped the place cleaned whom was the on-site manager was fired. She was replaced by a black female employee whom sits in the office closet, out of the cameras view and will be on her phone. She does no sweeping nor mopping because ,as she told me in passing" it's to hot,these people don't realize how hot it is out here." I had called the corporate office in order to complain about the fact that the place was dirty and was told by the person I spoke to on the phone that she would email the office. After speaking to the corporate office I went to the office and found the black female employee in the closet on her phone out of the cameras view. I asked her if she received an email. She said "no" and asked me " why, was I suppose to" ? I replied that "yes, the corporate office is supposed to email you about the dirtiness in the storage hallway." She told me that she wished I hadn't done that ( call the corporate office) be ause she could get in trouble. Needless to say, not to long after that I found an eviction notice signed by a Jordan Smith informing me that I had until such and such date to vacate my unit. The only reason given on this notice was that I was being evicted "for cause". Now when I first asked this same black female employee what reason there could be for the notice. She informed me that it was because I was smoking in the unit. I told her that I do not smoke cigarettes. The second time I asked her what was the "for cause" of the eviction notice. She informed me that it was because I had left a bag of trash and a bottle of urine in the hallway. I replied that that was not true and that we could go to my storage and I would show her that my trash was properly stored in my storage. The very next day, when I arrived at my storage unit I found a bottle of urine sitting right in front of my door! Fortunately I had arrived at the same time as another renter in my same storage unit and she saw the bottle of urine sitting there when I opened the front entrance door into the hallway. This was strictly a retaliatory response to my complaint and which was condoned by this Jordan Smith whom as I am to understand is the area manager. Well, this Jordan Smith must know that he has a black renter in one of the front storages that sleeps there which is against the public storage policies. I would not refer ANYONE to this public storage nor the public storage up the road. The lady whom was the on- site manager and whom was fired for some reason or other, was the only one that keeped that place clean. Her replacement, this black woman was not keeping the place clean because like she told me," it's to hot".

Nicole was a great help

Thanks Nicole for helping me get a rate decrease. Really is gonna help out a bunch. Ur wonderful

Nicole great service

👍

Thanks Shelley. Awesome service

Shelly is absolutely amazing. She went above and beyond with what she did. Thank you for making this so easy. You rock!!!

Shelly was very helpful she answered all my questions very knowledgeable nice friendly I would definitely recommend public storage

shelley is awesome! thanks again

The property manager, Shelly, is the most helpful and kind person! From move in day to now four months into renting there she’s always be incredibly helpful and gracious. She is a true asset to the company!

Detailed information

Shelly in the office who helped me move my unit to something more convenient. She was super kind and accommodating, and would absolutely recommend.

Shelley was kind and quick to help. Showed me the unit, informed me about how payment worked, and was nice to work with. Happy with my choice.

Thank you Shelley for helping our company out this morning. You were beyond helpful & courteous.

Absolutely kind wonderful and very helpful 👍👍

Cute,kind,and, professional service !!!

Clean please with very friendly staff. 8 feel very confident about storing my belongings there.

Shelly had me in and out the door in just a few minutes. Super easy!

Shelley was absolutely amazing. Thanks for all ur help

Fantastic service, variety of unit sizes. Friendly staff who are genuinely trying to get you the most bang for your buck and keep a stressful process as stress-free as possible. Contactless rental system is perfect. Would give them six stars if I could.

Shelley is awesome and works very hard

Thank you Shelley you our Awesome so helpful.😄

This location is safe secure clean. And the property manager is awesome welcoming helpful and honesty two thumbs up Shelly with public storage

Shelly is great here. Did everything right and top notch

Shelly was such a pleasure to do business with! Thank you!

It’s my first time renting here great place great price Shelly has been really helpful to us in finding the perfect space thank you Shelly🙂 very profesional

(Shelley)...explains very well, and good personality

Shelley she a nice boss

Great costumer service! Very helpful!

I would highly recommend this facility to any and all that are looking for a storage unit. It's safe, clean,and the staff is top notch, I was assisted by Shelli and I was very happy with the service I received and the unit I have now is larger and less expensive than the one I moved out of.

Wonderful staff, clean facility, and to be honest the only way I could describe this place adequately would be to call it “The Ritz Carlton of Storage Facilities”!!!!!

Shelly was excellent from start to finish and I would recommend this facility for any storage needs.

Very quick and knowledgeable thanks

Service was awesome. Shelley was really nice and helpful and thorough. Great place!

Great experience lovely manager Shelley was wonderful

I'm so happy to enter into the office and meet someone with such a pleasant personality (Shelly). The old saying is, "first impression". Well, she went beyond. I'm an older person (74) and really appreciate someone with respect along with enjoyment for her job. I know she's a new person, however, she's well on the road of being a star for the company. She made me smile and I am happy to contribute to your organization by renting a storage. space.

Shelley was very helpful!

Shelley was awesome!! She was extremely helpful and very pleasant. I can tell she cares about her customers and worked with me to answer any questions I had, and definitely went above and beyond! She keeps the space very clean and she's very professional while still being personable. Even though it's my first time renting out a storage unit I'll definitely consider coming back if I ever need one again just so I can have the peace of mind knowing she's the one caring for the space. Thank you Shelley!

Shelley was great and helpful

Shelley was nice and good

Wow truly amazed how clean and well maintained . The manager,Shelley is awesome. Really best customer service I've received in a while. Thank you Public Storage for such a great experience

Best experience ever

Ms.Shelly was very helpful and patient great woman

Shelley has been a super accommodating and helpful manager. I really appreciate her support with my storage needs!

Everything is perfect, thanks Shelley

Shelley helped me at her location because no one was at the renili location even after she was suppose yo be off the clock at 5 rent from her north lamar 8525 she is really so nice and kind

Shelley assisted me with my rental and it was a pleasure dealing with her. She was very friendly and most helpful and also efficient. Great customer service!

Shelley is awesome

We needed a place to storage some items from our move out and we stopped by this location after having a bad experience at a different storage facility. I have to tell you that it was so clean when we walked in, the lady that helped us her name is Shelley and she the most sweetest person and so helpful. Loved the experience if you need to rent a storage please stop by with her she will help you and show you that customer service that nowadays is so hard to find.

word of mouth brought me in but the unmatched level of customer service that seems so natural to Shelley I will only look to Public Storage any time l need a unit.

easily my new best friend.. Thanks again... Shell

Storage great, customer service excellent. Thank you guys so much!

Top notch customer service . The manager Shelly was so up beat and helpful. Best customer service I've received in a long time

Awsome place to get a storage I got the help and information I need it 😃 Best of all at good price!!! Shelley was very helpful thank you I got the storage I was looking for

Love the service here as soon as you walk in she greets you with the hello and a welcome to public storage and she walks with you step by step just love the service 🥰Thank u so much Public storage

Shelley is a have great treatment to help you get it

Shelly was quick to help and gave me a free upgrade to a larger space when my original reservation was taken. Grateful for her help and a safe clean space to store.

Not what I thought it'd be. Storage is super small for the price. The door to my unit never opens with the code and they're never able to tell me one that works. Thankful for the storage when needed it just not what u thought it'd be.

Shelly was great and very helpful

Shelley went above and beyond to help me with my storage unit. Every time I see her, she is working hard or running between different units helping people. For only one person, she covers a lot of ground. Really appreciate the excellent service!

Shelley was incredibly helpful and was able to give me a good rate. Would definitely recommend.

Great place

Excelente service working with Shelly she knows how take care of costumers thanks for all your help

I was very satisfied with the help and the customer service from Shelly she was very helpful and explained everything very well for my understandings. I will look forward to recommending my friends to this address for public storage thanks to Shelly! Keep up the good work Shelly!!

Shelly was so nice and hopefully when I went to get my storage unit

I am very appreciative of the customer service I received from the manager Shelley. It was amazing!!!!

Shelley is incredibly helpful and personable. Her performance as Property Manager has been an unexpected pleasure which made the move less stressful for me. Having never used or conducted any business with a storage facility before, Shelley made the experience one that far exceeded any preconceived hassles I had expected. Her friendly and upbeat demeanor was a ray of sunshine in my otherwise hectic and stressful experience of moving. You have quite an asset in Shelly as your employee. It's too bad that it is so rare to receive good customer service these days. Thank you so much. You have no idea how much I appreciated her help!

Shelley is awesome! Helped me get a good rate and I like the place so far. Highly recommend.

The property manager, Shelly,, is always extremely helpful and friendly, she even knew my name when I stopped by.

Shelley was helpful, kind and informative. Best service I’ve had at this location by far. Thank you Shelley !!

Shelly was awesome made it so easy to get a storage Great job 👍 Shelly

Was able to get my thing squared away right quick. Thanks Shelley.....

Shelley, was great!! Facility is clean and well kept!! Recommend 10/10!!!

Shelley was the best very good customer service was awsome.

staff has been excellent to work with, very friendly.

Shelly was very very very helpful in getting our unit account set up. Thank you. Great job.

Shelley was super helpful when i was renting a unit !

Everything perfect great attention whit Shelley

Shelly was wonderful very helpful

Recibí un servicio de 5 estrellas

Shelly was awesome, she made the check-in process super easy. She was super friendly and had everything ready to go.

I like shelley

I had a great experience at Public Storage . Thank you Shelley for the grear customer service.

Shelley was so nice, patient and helpful!!!!

Shelley was great.

Every company needs a Shelly. She was extremely knowledgeable and went above and beyond to help me find the right size storage unit for all of my stuff. I will definitely use Public Storage again in the future.

Very professional helpful and efficient

Shelley was very helpful and knowledgeable. I had a wonderful experience at Public Storage and I recommend this location to anyone needing storage.

I rented a storage today and shelly was really helpful. I'll be glad to do business with her.

Very helpful awsome

Public Storage Is A Nice And Friendly They Will Help You And Work With You Thank You Public Storage For Your Services

Tyrone was great for me, very helpful!! :)

Tyron has great customer service- thank you for all your help!!

This Public storage is a great place for storing your items!! Super clean and the staff are super friendly! Shelley was a great help and was super nice!!! Definitely recommend!!

Shelly, location manager, went out of her way to help me with storing things. Out there on a hot day, Shelly helped above and beyond on my trip to her location. Thank you, Shelly, for your exemplary service!.

Was very helpful

The terrain leaves much to be desired however the service by PM Shelly was impeccable. She single handedly adds 3 of the 4 stars.

great location, easy access, reasonable prices. the new manager Shelley is friendly and helpful.

Shelly, the Manager, was great and helped ease all my fears about outdoor storage

Thanks, Shelley!

Shelly was awesome! Process was quick and easy, will be back for future needs:)

Shelley was so helpful and informative, we had so many questions and she was so patient and thorough!! Would definitely recommend this location

Had a great experience with Shelley! Friendly and helpful, got me squared away with my storage smoothly! Will definitely go back for my short and long term storage needs!

Zaida went over and above to help me out when time wasnof the essence. I really disnt expect such great service from a storage place . . . Thank you Zaida!

Shelly was a delight! She was real kind and sweet and offered to show me my reservation before confirming my spot just in case it wasn't a right fit. The paperwork (which I thought was gonna take ages) took just about 5 minutes to finish and I was in and out quick. I appreciate the amazing service and recommend this to anyone needing a storage place. Thanks once again Shelly!

Shellie and nicole werr super helpful. Thanks

Shelley provided great customer service and was very accommodating. Highly recommend this location, and ask for Shelley!

Shelley was helpful!

This place is great! Shelley is so helpful and will get you what you need

nattlie was great!!

Great service from Nattlie she was so kind sweet and accommodating. Her work and service is professional. They did best job of hiring her as their front desk assistant. Love her

Thank you for everything Nattlie! Her customer service was on point. She was helpful, informative and caring! Definitely recommend this location for Public Storage!

Natalie was excellent. She took time to help me with a complicated task. And I dont even rent from her exact location. Thanks

Nattlie was Great! Very Helpful And Outstanding Service.

Nattlie was great. Recommend to anyone!

Zaida nos dio buen servicio

Nattlie was great! Service here was great and getting and leaving the unit was super easy!

Nattlie was great!!

April was helpful 😊

April and her staff was so friendly and very helpful. I highly recommend April to everyone. Thank you so much for helping me with my space at such short notice. 💕

April was fast and helped me get my space i was in a rush and wanted to get things done and she was quivker than me thank you so much

April and her staff at this location are helpful. Friendly and have great customer service. Highly recommend.

Natalie is a good managing sales person

April and Whitney where great thanks !

Nattlie was of great service I would recommend this location again for new tenants

Nattalie was amazing!!!!! Very thorough and helpful and made sure all our needs were met. Amazing customer service

Nattlie was very nice and will let others ncustomer sevice was great.

Muy bien todo

I really don't like it, and I wouldn't recommend it to others, because of some of the damage in the units and they will not repair them the only thing they got going for them is they'll take your money.

Natalie was divine and made this experience painless! Thank you!

I had gone to the storage unit earlier and was told to put my own lock on. I was making another errand and had to run out first. Drove 45 minutes there after finishing up and found out they put a new lock on without telling me, and they had left for the day. Spent 20 minutes fielding through a robotic phone call just to get to their voicemail. I dont know what kind of "service" this is but locking my own unit without any notice? That is horribly unprofessional and seemingly criminal. I am appalled.

Nattlie has great with customer sevice Will Let others no.

Nattlie displays great customer service. Highly recommend her.

I rented here last year and had to come back with April thank you for always helping me I appreciate it your awesome and thanks for setting up the app for me

Nattlie was great help. She helped me set up my storage unit. The process was smooth and fast. Definitely recommend!

Natalie y aprill todo está buen

April was very helpful and so patient and helped me with issues I had another property if you have question or need to rent come see April she will be straight forward and get the information you need. Give her a raise for this fantastic customer service

Best Customer Service hands down!!! Friendly and professional staff! Helpful and accommodating. Highly recommend this location!! April and her staff Rock!! ❤️❤️❤️

Nattlie is such an amazing woman WONDERFUL service . Officially love my storage place lol .

Came in to make a payment and Mrs nattlie was very nice person

Natalie was every nice person when taking payment t I thank her for her service

April was very helpful thank you

April everything has been excellent great attitude and always calm thank you for all your help!

Great rates and awesome service thanks Nattlie

April has great customer service...she was very helpful...

Gracias abril pads todo trabaja not buen mi gusto muncho 😊

April was such an amazing help today! She answered every single question that I had and was extremely helpful. She definitely deserves a raise! You can tell she really cares about her customers!!!

Great Awesome customer service Zaida

April was very helpful and explained everything

Excelente servicio al cliente

April y Maddie está bien.

April and Maddie are very helpful they where patient and helped me get the right space .

April is my girl love her personality even when I’m late she still has me smiling thanks for everything and Jessica to !!!

April and Jessica that took the time to wait for me even when I kept rescheduling lol. I finally came and they helped me out a lot. I want to say Thank You .

Horrible experience. Horrible customer service. Took 7 calls over 2 weeks to finally get someone to answer the phone. Zero callbacks when I left messages. I reserved a unit online and paid for it. I showed up the day of move in and they didn’t have my unit size available. It has been TWO WEEKS since my reservation was made and no one had contacted me that the unit was not available. They offered to transfer me to a different location at TWICE THE PRICE. They wouldn’t even honor the original price after they gave away my reserved unit to someone else. Horrible shady business.

Got a unit over on Lamar. First one was way too small. Deborah put me in a bigger better one for almost nothing. She was cool as a fan.

Gave good directions

April was excellent and freat customer service.

Katrina really nice and helpfull

April and Katrina thank you for helping my sister you guys arr great and very patoent see yall soon!!

April and Katrina they did awesome came in looking for prices and she has me scheduled for one later in the week thank you for taking time to look every where for me .

April & Katrina where very helpful came to the wont location and she helped m get a space here thank you girls

Had great experience, Deborah was very helpful and Polite in getting us our storage unit.

April excellent service thank you very informative.

April Had great people skills very helpful and amazing thank girls

Mrs. Deborah Was Really Helpful And Very Sweet! Would Totally Recommend!!!

Always a great experience. Deborah was very polite and courteous.

Deborah was soooo incredibly helpful and nice!!!

Great service and friendly very satisfied

Deborah was great at location 8525 N. Lamar Store. Had everything ready for me.

A place to keep your stuff

This place is awesome!

Thank you April, I really appreciate your help. Wonderful customer service will definitely recommend y'all! Have a blessed day

April has been great .

April did great a people person vei helpful!

April excellent customer service always goes above and beyond and still remembers me happy anniversary 8 yes wow I always come back to her

It was quick and easy.

Deborah was great! Good service.

Zaida!!! you are the nicest person i’ve ever meet i really love your service thanks for everything 🤗

Very good place to rent the manager April was very helpful haven’t seen her lately but make sure you ask for her she’s a very bright person great communication skills

Wanna give a big thanks to the manager here she is very pleasant to deal with if you need storage contact April shes always has the hallways clean she learns your name and is always in a great mood you guys have a hard worker here !!!

Great place always clean and April o'neal is always on point with things appreciate all the help setting me up with a storage.

April was very helpful in finding the right size storage and she's really friendly has great customer service!!!!

Wanna give a huge shout out to April you are very helpful and great at communcating you are very helpful and your conpany is very lucky to have you!!!

This Public Storage location is great! Sara helped us find the right sized unit and got us set up seamlessly. Highly recommend!

Great customer service from April and will definitely refer my family to her!

April is very friendly and a happy person great rates here come check her out she is a great time thank you.

April great customer service very friendly and helpful met our price range. Recommend for all with storage needs. Thanks April.

April very nice and considerate person takes care of me

Abril y Nicole está bien

April and Nicole where very helpful and april was very helpful listening to me and understanding what was going on she takes time to be with a customer never rushed. You have to rent here!!!

Sara was very nice and respectful and got the the job done.

Nicole and garrett where very helpful and explained everything very sweet

April, Garrett and Nicole is the highest you can go even more great worker and fun talk to thanks guys

April was an awesome person who helped me ease my mind I was so stressed out n she made it better . Gave me great deals made my experience awesome I love it here n shes an awesome most courteous and very nice . She has great customer service and deserves a raise . Thank u sincerely Jackie c.

April is excellent in being a Manager. She's always asks if we need anything. Wonderful personality to deal with. I recommend her to anyone who needs storage.

I met April the Manager for the 1st time today. I was waiting for my friend to come by to show me how the lock worked. April saw me and asked if there was anything she could to help me. I told her can you show me how the lock works? April stopped what she was doing and explained how the lock works, and the proper way to open the door. I was thankful that April was there to help me. April is a Sweetheart, if anyone needs storage please come and see April, before going anywhere else.

April and Sara are the best.. They helped me on finding a good deal on our storage room.. Go check them out on north Lamar location

Abril está bien gracias para todo

April was very good thank you

April me trató muy bien.

April and Sara they are very excellent and April is always with a smile very helpful from Matthew

Sean and April everything was excellent and very hard workers and great attitude.

April and Sara are great employees

April was very helpful she always drops everything to listen to talk has a big smile that makes you feel comfortable thank you girl public storage is very lucky to have an employee that always smile let never gets mad and always holds herself to a hotel gher standard can't nbdu make this girl mad you go girl !!!!

It was a seamless and easy transaction (note, the app kept crashing but not the local teams fault). The local team was great! As a manager in my business, I loved to witness the teaching phase for all front line staff. We received everything we needed and personalized service to boot! I'm embarrassed that I don't remember his or her name. You can tell the manager had been there awhile. The young lady that helped us, (all I remember is the unfilled tattoo band on you arm)... you were amazing! As a sales manager, I didn't even blink at add-ons lol

The unit was clean. Sean was super helpful, efficient and had us in in no time. Thanks Sean!

Very informative and I would highly recommend this place dues to there fast service I was in and out in less than 10 min way faster than fast food restaurants thank april and Shawn

Mia S. was in the office when I came in. I have had a unit at this location for a number of years and have been through multiple staff members. Mia was the absolute BEST!! The kind of employee EVERYONE would love to have! She was polite, knowledgeable, professional, and simply a delight; while attending to the request that I had. 5Stars for Mia and for the manager who hired this talented young lady!!

April excelente servicio. Muchas gracias por tu ayuda :)

April and Sean as some n as I came in with April she helped out explaining everything no judgement and does don't feel forced to buy anything just listen thank you thank you

April was very helpful assisting me with everything I need to make my move much easier she a great personality

Sean and April work great together fantastic team they are always on the same page you guys rock have a great holiday

Sean was very helpful and explained everything fully. Made the best decision coming to this storage unit!

The area manger was very nice and took the time to explain certain points in contact.

Sara April and helena where very great with us today loves the service even had coloring pages for my grandson than you.

Great service and good prices. April is very friendly and helpful.

No lo recomiendo hay muchas Ratas grandes, te cobran aseguranza y no te cubre nada, definitivamente pierdes lo que guardas ahí, y al final de cuentas no te resuelven nada perdido como 3000 Dllr todo se lo comieron las Ratas, yo no lo recomiendo

April and Sean they been real good even when Im frustrated they get me good THANKS guys

Clean, friendly and dependable.

Excellent Friendly Staff and Bright New Office and Great Rates!

April very nice and helpful helped me with everything.

Raised our rent 6months into it without any notice.

Great customer service.April helped me a lot.

April is always super friendly and helpful. The property is clean and well maintained. I highly recommend this public storage location for your storage needs.

Never trust your stuff with ps

It’s the worst place to have your things they have rats All over the property that damage all my stuff and they want to act like nothing happened if I was able to not put not even one star I would do it

April was very clear and great about explaining everything and very easy thank you.

I really like the costumer service . Thanks April for being so friendly anda great costumer service!

This place is infesteded with rats my daughter lost most of her stuff we are from the rio Grande Valley trying to save time and money she is a UT student so please do not rent at this place

April was as pleasant as the month shes named after

Came in worn out from work and Zeke made the process completely easy to understand. Walked me through the paperwork process and showed me how to operate the gate. He was very helpful and made everything a quick process. Great experience highly recommend for the safety and the help of Zeke.

Maria was a great help. Thank you! 😊

April was very knowledgeable, courteous and helpful.

Abril trabajo not bien gracias para todo

April is very amazing to helping with accesses and question.

They Have Rats

April Jessica trabajo bien

April the store manager was very pleasant, fast, and explained everything very detailed and straight forward. The service was great and would recommend this location to anyone needing a storage unit

They are awesome

Gret

This location has been absolutely great. Easy to get in and out plus the units are well priced. The people at the front have been really nice and accommodating every time that I forget my unit number, code to get in or anything else. Thanks so much!

Abril muy bien me atendió perfecto 💯✨

This place has a significant amount of rats, enough to destroy everything I had in my unit for less than a year. What wasn’t destroyed by rats was covered in mold. To add insult to injury, the insurance that they require you to purchase through them barely covers anything, and will not cover the cost of the damage to all of the things in my unit.

Leticia and April were excellent

Chloe was very awesome very patient very helpful great service.

April AND Chloe trabajo bien

What is the price for a 13 x 15 storage room?

April is a very good person excellent manager she's really nice

April is a good worker very dependable love talks we have .

They changed the code to the door without notification and I’ve come to try to access my unit at 8:30pm for something I need immediately, and there’s obviously no one here, being after hours. I then called customer service and he kept repeating the same thing to get me to hang up. A textbook answer isn’t the solution to everything. There’s an obligation to provide reliable access to one’s things within the outlined hours. If a code is changed, you have a record of tenants to notify. Phone call is sufficiently secure with the right verification on our end. I will be terminating my rental as soon as I return from a trip. Everyone giving this a 5 star review gave one liners specifically crediting April. That’s is obviously from friends trying to her out.

The CSR that helped me was a great help in getting me moved in to what fit my budget. After 9 years that is what good service is about

Natasha did very well great help thanks

April is a very polite, courteous and patient employee.

They very helpful and nice

April, is the best! I’ve used public storage several times and she remembers who I am. Very professional and thorough with all the paper work. Always has a smile on her face. Highly recommended to work with her!!!

Abril. Trabaja. Excelente

They keep raising the price of the units every 6 mo. If you are 9 days late they drill the lock charge a $30 lat fee plus make you buy a new lock for $20. There are rodents in the units here.

April was very exceñte its great to have someone who speaks spanish . keeep her guys !

We tried on several occasions to contact them by phone we have even come to the location to speak personally. Neither of the efforts were successful. Now, we've moved out and don't know what to do with there key. Very hard to find someone to communicate with,.

Great experance

April was very helpful showed me my space and help with protecting my bed thanks !!!

La atención fue muy buena, nos explicó todo muy bien.

Every five star review is a LIE written by friends of April, look at them. They've only ever given ONE GOOGLE REVIEW? SCAM. Horrific service. If only I could give them NEGATIVE FIVE STARS. Seriously, how do you stay in business with such shockingly poor attitudes and criminal policies of charging people indefinitely who have moved out of the state by claiming they have to come in person to the office to close the account only after you know they've moved cross country?

I have been nothing but harrassed about trying to access my unit and i just moved in and havent fully yet either. I rented the unit yesterday afternoon. Calling corporate really dont want to keep my items there if i cant one get to them when i want or need 2 cant fully move in. I want my money back