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Address

9814 West Gate Blvd
Austin, TX 78748

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8351

512-634-8351

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8351

512-634-8351

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 52/mo $69
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 99/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 99/mo $132
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

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    5'x8'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Outside unit
    • Drive-up access
    $ 103/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 104/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 104/mo $139
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 148/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 148/mo $198
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x13'
    Online only price
    $ 209/mo
    Online only price
    $1 first month rent
    Large 10'x13'
    • Outside unit
    • Drive-up access
    $ 209/mo $278
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    15'x10'
    Online only price
    $ 217/mo
    Online only price
    $1 first month rent
    Large 15'x10'
    • Outside unit
    • Drive-up access
    $ 217/mo $289
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x19'
    Online only price
    $ 226/mo
    Online only price
    50% off first month rent
    Large 10'x19'
    • Outside unit
    • Drive-up access
    $ 226/mo $301
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 253/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 253/mo $337
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 288/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 288/mo $384
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    15'x20'
    Online only price
    $ 299/mo
    Online only price
    2nd Month Free
    Large 15'x20'
    • Outside unit
    • Drive-up access
    $ 299/mo $398
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southwest Austin Storage Units Near Slaughter Lane

Public Storage in southwest Austin provides plenty of different self storage options for residential and business customers in the community.
Just north of Slaughter Lane between West Gate Boulevard and Brodie Lane, approximately 13 miles outside of downtown Austin, this location offers indoor storage units or outdoor storage units – ranging from small to large. There are also rental parking spaces for vehicle storage.
This location is a short drive off of MoPac Expressway or I-35, making it a quick storage stop for folks throughout the southwest Austin area.
From playdates and picnics at Silk Oak Neighborhood Park or Tanglewood Forest to hiking the trails at Bauerle Ranch Park, let a 5x5 storage unit take the stress out of getting ready for the outdoors by holding backpacks, blankets, chairs and hiking boots all in one place.
Small business owners running out of room along Manchaca Road can use a 10x15 storage unit to keep extra supplies, inventory or equipment nearby, while a family getting ready for a remodel near Kocurek Elementary School can pack up several bedrooms, the kitchen, the living room and outdoor patio sets into a 10x30 storage unit.
The manager of the property lives on site and the rental office also offers packing supplies for sale, including packing tape, moving boxes and furniture pads.
Public Storage is pleased to continually offer exceptional customer service and cheap storage units to the Austin community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 311)

May 19, 2023
Google Public Storage Brandon C
Shanna explicitly asked me to leave a review so here it is. On their website it states you can use your own lock and get $20 back from the bill. Turns out you need a specific lock only used at Public Storage. Then at checkout the notice stated "keep your lock since you paid for it". I don't have much of a use for a special lock. Shanna did give me a refund for it but joked about giving a review since she was refunding me the lock cost. So here's that review. You should be more transparent about costs and locks used on the property. Have a great day!
May 18, 2023
Google Public Storage Fair and Square Commerce
Shanna is very helpful and friendly and provides excellent customer service. I've done business with this facility multiple times over the years and my experience is always perfect. The facility is clean, well kept, safe and secure. I would definitely recommend this facility to anyone in the market for a storage unit.
May 5, 2023
Google Public Storage Nicole Struthwolf
Shanna was amazing and so so helpful! I needed a unit for some of my furniture while I was renting an apartment and I couldn't have asked for an easier process. Thank you Shanna for all of your help!!
May 3, 2023
Google Public Storage Harlee Colley
Great location great customer service highly recommend
May 3, 2023
Google Public Storage Anthony Adams
Shana is an awesome manager with great people skills and very helpful!
April 29, 2023
Google Public Storage Kim Price
There aren't enough stars in the universe to rate how highly I think of this location, and more specifically, Shanna. She keeps the property very well maintained, and her people skills are excellent, she is kind, compassionate and very knowledgeable about the products and services Public Storage has to offer. She has gone above and beyond to help me, and I can't thank her enough.
April 29, 2023
Google Public Storage Eric Lee
Shanna was a great help! She helped me find what I needed for exactly what I had, very easy access...All in all, very easy and pleasant experience! Thanks Shanna!🙌 Update: Well, a year later Shanna is Still Rockin it at Public Storage! Very Welcoming, affordable, and easy. Thank you so much Shanna, for all your amazing ongoing help!!!
April 29, 2023
Google Public Storage Richard Cortinas
Very good place to storage your stuff and very friendly people .
April 29, 2023
Google Public Storage Xetsuay 1
The staff was extremely helpful, especially Shanna. I was able to get a space last minute, because she was willing to work late, for me🙏
April 21, 2023
Google Public Storage Cameron Kirchmeier
Shanna and the staff were very helpful and friendly. It made the experience pleasant. Go see her the new office is nice
April 14, 2023
Google Public Storage Daniel Harvell
Shanna is always working hard when I stop in. Prices are fair and customer service is wonderful
April 13, 2023
Google Public Storage stephen hernandez
Shanna Rocks. Stop in. Great prices, she always stops and talks to see how things are going with my space and life in general. Did I mention great customer service too? I went to storage today and the office was being remodeled and Shanna was still outside cleaning away.
March 26, 2023
Google Public Storage Lori Nickey
Shanna is a very delightful person and knows her stuff. Go see her. I'm still storing here and Shanna is always so friendly and helpful. Great price
March 23, 2023
Google Public Storage Rita Davis
Shanna is absolutely amazing. She is incredibly knowledgeable about the store rooms and gave me great friendly service. I will be sending all my friends and family that need a storage space to this location to talk to Shanna!
March 23, 2023
Google Public Storage Shari Cifonie
Shanna was very knowledgeable as well as very pleasant. I really appreciate her
March 17, 2023
Google Public Storage Mark Hudson
Shanna does a wonderful job keeping things clean. Great prices. Stopped in just too say hello, as always Shanna was great. The place is always clean. Shanna is super sweet. If you need storage or moving supplies this is the place to go,
March 8, 2023
Google Public Storage Nelda Trevino
Jesse and Shanna provided the best customer service ever! They are awesome and great employees for Public Storge. Thank you Jesse and Shanna ! Very much appreciate your kindness and help.
March 6, 2023
Google Public Storage Enrico Rosales
Go see Shanna for storage, good prices friendly atmosphere
February 18, 2023
Google Public Storage Edward Ward
I came here to rent a space because Shanna was so amazing the last time. Shanna was off the day I went in but, fortunately, Judy was there. She was exceptionally kind, friendly and helpful. When I needed to "wash my hands" and she cheerfully took me there to make sure I got in. We went to look at my unit, which was located inside. I recently sold my home so had a lot of stuff, but there was a 4-wheel dolly to use. I really couldn't have been more pleased with the service. I highly recommend this place as the other posted reviews would attest. The whole place both inside and out just looked spotless and "Clean" which is why I am posting this review.
February 16, 2023
Google Public Storage Jenn Triola
Tarah was very helpful with explaining the rate increases as well as offer different options on what I could do to reduce my bill. She was friendly and polite will definitely look forward to doing business with her in the future. Thanks tarah.
January 26, 2023
Google Public Storage Kelly Nobles
Very polite staff and convenient location.
January 18, 2023
Google Public Storage Kays blackstock
Celeste was amazing. She helped me figure out what I needed to store all the things I no longer have room for but am not ready to part with.
January 16, 2023
Google Public Storage Bianca Mireles
Celeste was very helpful she answered all my questions in a very respectful manner Very patient person a i would reccomend this place
December 20, 2022
Google Public Storage R J D-68
Shanna was exceptionally friendly and very very helpful when I moved in. I was just moving from Florida, needed a reliable place for my stuff, and already had been with Public Storage. Very glad I stayed with them. Shanna was really friendly and professional helping with this. Everything went smoothly and I will be stopping in once in a while to say hi. Thank you Shanna!!
December 20, 2022
Google Public Storage Angelita Kyle
Shanna helped me make a reservation and gave me a great deal
December 2, 2022
Google Public Storage astrid caraballo
Ms.Shanna was very nice and helpful during or storage hunting process. She help us out look into several facilities of public storage to find the right space we needed. Thank you!
December 1, 2022
Google Public Storage Brandon Guido
Shanna at the front desk was such a joy assisting my friend and. Very friendly and helpful! After a long day of struggling to find the right unit all over Austin, Shanna went above and beyond making several phone calls to make sure I got the right unit at the right price; it made my day!
November 23, 2022
Google Public Storage M SJR
Shanna mafe my day easy. Thanks
November 23, 2022
Google Public Storage David Morales
Shanna made my day easier
November 15, 2022
Google Public Storage Monica Vela
Awesome great customer service by Shanna! Very friendly and helpful! The facility is always clean, I’ve never seen this place unkept at all. Thank you for your hard work Shanna 🙂
October 28, 2022
Google Public Storage Roy NorganV
Shanna was awesome and helped every step of the way
October 11, 2022
Google Public Storage Mary Ann Mendoza
Shanna was amazing...provided excellent customer service. Explained everything so well. Ty again!
September 15, 2022
Google Public Storage Joel Vela
It's very nice here, Shanna the manager is very friendly and knowledgeable
September 11, 2022
Google Public Storage Sarah
The convenience of this location is unbeatable
September 6, 2022
Google Public Storage Leticia Salazar
DEAR Sirs. PLEASE know that your employees Shanna N. Has excellent service skills . she SHE is a good assets to your COMPANY
September 1, 2022
Google Public Storage Alice Adams
Shanna the manager is great, super helpful, helped me out with changes in units and was easy to communicate with. Needed extra space then needed to cut down and she did her best to help that transition go smoothly. Thank you
September 1, 2022
Google Public Storage Tom Speedon
Shanna was amazing definitely the best public storage representative I’ve ever had.
August 18, 2022
Google Public Storage Nyron Davis
I am a veteran and I have had my storage her for over 10 years. Lauren has taken care of my storage for the last 3 years. She has given me great service and has taken very good care of my storage unit.
July 12, 2022
Google Public Storage Joshua Rodriguez
Shanna is a wonderful person and is very helpful when me and my mom visit. She was understandable and fun to help with. 10/10 best worker
July 5, 2022
Google Public Storage John Sones
Great place! The online rental was super easy! I had an issue with my payment but the answered quickly and resolved my issues. They have me a gate code and y in the unit. Everything was simple and super fast! Entire process took less than an hour!
June 15, 2022
Google Public Storage rebecca Tyler
I have used this facility more than once the staff is always friendly and kind and they answer any questions you have they are a great bunch of people especially that lady Shanna she is always helpful
June 9, 2022
Google Public Storage Lexii Flores
Lauren was AMAZING she did everything we wanted her to do an more ! She really cares about her customers definitely a storage to go too!
June 7, 2022
Google Public Storage Justice Africa
May 6, 2022
Google Public Storage Mark Hudson
Shanna was very informative today and made my move easier.
April 28, 2022
Google Public Storage Sarah Fines
April 21, 2022
Google Public Storage Kim Hammer
Shana is very helpful and quickly returns phone calls! She is very personable. We just rented the space so don't know much about it yet, but it looks very clean and well cared for.
April 15, 2022
Google Public Storage Quincy Grayer
I have rented storage places for as long as I know, and this one is by far the best. Shanna made me feel like family every time I come in. Anyone looking for storage this is your place. THANK YOU! Shanna
March 23, 2022
Google Public Storage N Wash
I needed a place to store my things close to where i lived and this was the perfect place. Shanna was very helpful with finding the right size unit that wasn't too small or too large. She answered all my questions and a few i didn't know i had. The space was clean and well maintained and secure. Someone is always either in the office or roaming around during business hours. The price is set at a reasonable price and not astronomically high like other places. I feel comfortable leaving my stuff here for an extended period of time.
February 19, 2022
Google Public Storage Jessica Rossman
Shana was helpful transferring my unit. Thank you!
February 12, 2022
Google Public Storage Mathias Mueller
Great service and great deals!!! Easy to use and very easy to work with. Shanna does a fantastic job!!!
February 12, 2022
Google Public Storage Kember Paxton Mueller
Shanna is awesome! She helped me get set up fron 5 states away last year, and I came in today to get an additional small unit. She's very helpful and polite, and remembered me from our conversations last year!
February 7, 2022
Google Public Storage Patrick Carroll
Meh...it's a storage facility
February 4, 2022
Google Public Storage karen mccarthy
This facility is the best, because of the wonderful service by the manager, Shanna. She went above and beyond in the bad weather today so that my long-distance movers could unload (otherwise they were taking my stuff back to New Jersey!). She also is incredibly positive and friendly no matter what, and it is always a pleasure to do business with her. The facility is clean and well-organized and able to accomodate customers very well. I highly recommend using this facility for any storage needs!
January 24, 2022
Google Public Storage McKenzie Bernard
Justin was an incredible help! Great facility!
January 17, 2022
Google Public Storage Jay
Jesse was super helpful and quick getting me the information I needed! I’m super thankful and I was able to get everything done quickly.
December 17, 2021
Google Public Storage Jerry Rivera
Shanna provides the best customer service. She’s extremely kind and helpful, regardless what you need help with she’s always there to help!
December 16, 2021
Google Public Storage Ben Sandlin
Shana is the best!! My truck wouldn’t start and she gave me a jump. She made the process of getting the storage unit so easy.
December 9, 2021
Google Public Storage William Churchill
Shanna is very nice and personable, great customer service
November 30, 2021
Google Public Storage Herold valentin
Go see Shanna at public storage, fair price great customer service
November 30, 2021
Google Public Storage DJ Inman
Very nice storage place. Friendly staff and clean units
November 9, 2021
Google Public Storage Mike Castro
Shanna helped me out.
October 27, 2021
Google Public Storage Kevin Manzano
Sherry was very helpful and courteous today while we were moving out of the unit, sorry if I spelled the name wrong!
October 9, 2021
Google Public Storage Triniti Young
Shanna has always been knowledgeable, professional and personable. The property is always clean, and neat. I highly recommend!
October 8, 2021
Google Public Storage Ally Gonzalez
September 4, 2021
Google Public Storage Melinda Mancha
Late posting but Shanna was helpful and a sweet lady.
September 3, 2021
Google Public Storage Mark Vines
Thank you shanna for all your help.
July 23, 2021
Google Public Storage Michael Burnett
Good, clean place to store all your belongings
July 6, 2021
Google Public Storage Kendall Barba
Obviously moving is super stressful but if there is one part about moving that has made it beyond easy and actually enjoyable it is this public storage hands down! The staff is amazing and beyond helpful! The facility and its spaces are simple and clean and the best part was getting a space could not have been easier or more convenient! The app does it all even down to remote entry! Now if only I could get every aspect of my life on point like my experience with public storage I would be WINNING!!!!
July 1, 2021
Google Public Storage Emily A. (Em)
I bought the wrong size storage unit online and the woman working was very nice while helping me get a bigger unit.
July 1, 2021
Google Public Storage Reynard Lab
return customer Shanna is great
May 29, 2021
Google Public Storage Sam Desai
Great service really helpful
May 28, 2021
Google Public Storage Raymond Rangel
I’ve had a good experience here! If I ever need help shanna is always quick to help! Very professional very enthusiastic.
May 23, 2021
Google Public Storage Mohamed Elkholy
May 15, 2021
Google Public Storage Gus Ruiz
Shana the manager is a great person, always willing to help and so friendly. I recommend this storage to anyone needing a place to store there stuff, is safe and very convenient.
April 30, 2021
Google Public Storage James Buckingham
Shanna was very helpful and knowledgeable
April 27, 2021
Google Public Storage paula mcbride
stop in to see Shanna. for your storage needs. great price
April 27, 2021
Google Public Storage Joe Howard
Go see Shanna
April 8, 2021
Google Public Storage Beverly Hill Scott
Getting set up to store my furniture was so easy, thanks to Shana. She gave me all the info that I needed and helped me find the very best monthly rate. I was so glad she was on site to guide me thru the process.
March 19, 2021
Google Public Storage Jo Painting
I've had a storage unit at this location on and off for probably close to 8 years now. One of my favorite things about this place is that since I've been here it has always had the same property manager, her name is Shanna and she's always been incredibly knowledgeable and helpful at times when I would have probably left and found somewhere more affordable or locally owned to do business. I literally keep using this location (for my personal and business use) because I know that I can rely on the property manager (Shanna) to always be understanding, helpful and somehow I always have a laugh or smile. She also does a really good job of keeping the facility clean and safe! <--- this is extremely important to me! If I have an issue and start getting stressed out about anything to do with my storage unit I can always go talk with her and she's never failed to help me figure out the best way to move forward. Safe place and the manager is great! This is why I keep doing business here. Thank you Shanna!! 💪
March 9, 2021
Google Public Storage mr. Russ
Shanna was a real help and well spoken and kind
March 1, 2021
Google Public Storage Bucks B
Great service and price!! Isabella was especially helpful and she took care of my issues as if it were her own. I most certainly will be renting from Public Storage again in the future! Thanks so much :)
February 28, 2021
Google Public Storage Katherine Gomez
Isabel Golden helped me out, service was personalized and I had a good time. Super friendly service too!
February 4, 2021
Google Public Storage Queen Bee
Property & bathrooms are always clean and smelling nice. Shanna takes pride in her work!! It shows!
February 4, 2021
Google Public Storage Marc Hernandez
I just recently moved back here from the East Coast and have been looking for a place to store my belongings for weeks! Finally after my procrastination spell wore off I picked my phone up and proceeded to venture down my Google trail! Calling every storage unit location I can find suitable until I came across a cherry voice on the other end of the line introducing herself as “Shanna”...Shanna made me feel right at home! Ensuring my decision to choose their location to store my most prized possessions would not be regrettable! And how could I argue! Her knowledge and customer service became a segue to this now customer/business friendship! Thank you Shanna you rock!
January 29, 2021
Google Public Storage bill skeen
Shanna is wonderful. She is friendly, professional and very helpful. Even installed a new door strap for me.
January 17, 2021
Google Public Storage Lea A
Shanna rocks! Great prices, clean property too!
January 14, 2021
Google Public Storage Richard Cortinas
Best public storage hands down you won't regret getting A storage from Shanna she's a sweet heart
December 9, 2020
Google Public Storage Stetson Hubbard
Shanna is the best always willing to help me with any of my storage needs. The property is always exceptionally clean and I always feel safe when I am working through my extensive treasure collection. Lol
December 9, 2020
Google Public Storage Rico Esparza
Shanna has always been really helpful and kind from day one. I’m going on three years now and it’s the only storage facility in South Austin that I would ever think about storing my belongings. Thanks Shanna and keep up the superb work!
November 18, 2020
Google Public Storage Jacob Benavente
Staff was very helpful. Answered questions quickly. Easy to talk to. Very happy with my experience
October 28, 2020
Google Public Storage Irish Austin
Can I just say that Shanna at public storage is a total ROCK STAR!!! she was simply amazing helping me find the the right unit for my move. I thought I had a big unit and after chatting with her. She suggested a bigger one. I was hesitant about it. But she was right. Had enough room and the unit I first picked was not big enough. Leave it to the pros at Public storage like Shanna. I would recommend this place to anyone and everyone
October 2, 2020
Google Public Storage Bobby Rio
We really like public storage. The facility is very clean and maintained. The staff is professional and helpful
October 1, 2020
Google Public Storage Nanthakumar Subramaniam
I rented here and the staff Shanna is very helpful and so friendly to make our move easy and nice. Thank you so much Shanna. We love this space and price is reasonable.
September 16, 2020
Google Public Storage Erika Sutton
Shanna was super polite and helpful. I definitely recommend 😊
September 16, 2020
Google Public Storage Shari Tingay Partain
When I was there I was greeted very nicely.. Property was clean and very presentable... Shanna was extremely professional and very helpful and understanding .... Awesome safe storage indeed ..
September 7, 2020
Google Public Storage Gage B.
Helped my boyfriend move. Quick and easy rental experience with Christian. Will definitely continue to use public storage.
August 26, 2020
Google Public Storage James Bishop
Had a great visit with Shanna storing my stuff she was safe in social distancing and very insightful will use again
June 18, 2020
Google Public Storage Limitless Mobile
Shanna was amazing! Hands down the best customer service I ever had. She made me feel very comfortable and welcomed. It was my first experience with public storage but she definitely sold me... She made me feel at home.
June 13, 2020
Google Public Storage Rikki H
DO NOT rent a unit at this location! My belongings were only stored here for one week before I had to have them moved to a different storage facility. My belongings were COVERED in rat feces and corners of some of the boxes were gnawed through. I should have known something was amiss when the manager on duty was so adamant about purchasing mattress covers (which I did). Not to mention, when I left a man was dropping a “tall boy” beer in a paper sack off to her. When I told her I was removing my things she replied with, “I don’t blame you...I wouldn’t store my things here!” No thanks! Store your items elsewhere.
June 4, 2020
Google Public Storage chevaun mccray
May 22, 2020
Google Public Storage Jose Yanez
May 7, 2020
Google Public Storage Yves Well
March 30, 2020
Google Public Storage johnathen valner
Kyle is awesome professional and I have rented here before and theirs a reason I keep coming back..
March 29, 2020
Google Public Storage Michelle Santos
Kyle was fabulous, knowledgeable and super Kind. 😇
March 22, 2020
Google Public Storage Travis Secor
Kyle was great. Really simplied the process.
March 20, 2020
Google Public Storage Bulletproof Comics
Writing a review 6 ft away from the store. Great customer service! Go talk to Shanna. The store is clean! :)
March 16, 2020
Google Public Storage Patrick Aniekwu
Thanks for the help Kyle
March 16, 2020
Google Public Storage k phillips
Kyle is great!
March 16, 2020
Google Public Storage Adam Turchiano
Thanks Kyle. I appreciate your help.
March 16, 2020
Google Public Storage Hilda Gracia
Kyle did a great job today. It was a very pleasant experience leasing a storage unit. We need more Kyles in the world!
March 14, 2020
Google Public Storage Jackie Bryant
Kyle was very friendly & helpful!!
March 9, 2020
Google Public Storage Evelyn Atkinson
Kyle did great. Very knowledgeable and helpful:)
March 2, 2020
Google Public Storage Manchaca Slaughter
Shanna is the best
March 1, 2020
Google Public Storage marilena Castaneda
February 24, 2020
Google Public Storage Tony Martinez
Kyle did a great job in getting me in and out during my lunch hour....great service
February 24, 2020
Google Public Storage Don Leggitt
Had a great, hassle free experience with Kyle. He was very knowledgeable, and helpful. I was surprised at how easy it was. Thanks Kyle.
February 23, 2020
Google Public Storage Krister Gay
Kyle was awesome and very helpful.
February 16, 2020
Google Public Storage Carolyn Van Fleet
Kyle was very helpful & friendly! Great rates too!!
February 15, 2020
Google Public Storage Kallie Rice
February 14, 2020
Google Public Storage Frenchy Cortinas
Stopped into this public storage to just take a look. Ended up renting one because of Shannas excellent customer service. I'll be sticking around awhile. Very nice place for my leftovers.
February 14, 2020
Google Public Storage Anthony Carrington
Stopped in today Megan, Heather, and Shanna helped me down size to a smaller unit. They were so friendly and understanding to what I needed. Great property. Went in needing a storage , Shanna was great and helped me out in a time of need! 5 years later and Shanna is still there. Excellent customer service skills. Feels like I'm stopping by my Moms everytime. ❤❤❤😁😁😁😁
February 14, 2020
Google Public Storage Stephen Hernandez
Stopped in to pay my rent. Shanna and Nicole helped me out. Go see them. I just wanted to make sure everyone knows the employees at this location are very hard workers and I highly recommend this location
February 6, 2020
Google Public Storage Terry Adcock
I had not been to my storage space for several years, due to health problems. Recently, I took my Grandson to get some things that he could use. Both of us tried to get the key to work, to no avail. We had talked to Shanna in the Office, before going in, so we went back to the office to ask for her help. She was EXTREMELY helpful. She enabled us to get the key to work, and enabled us to open the door, which was stuck, once the key finally worked. I am very pleased with my experience with Public Storage and with Shana, who is very competent, cooperative, and considerate.
January 24, 2020
Google Public Storage Terry Cowart
Shanna was awesome, both for our storage, and now the storage for my youngest daughter. Highly recommended for your storage needs.
January 17, 2020
Google Public Storage Taylor Arriaga
Shanna was great! She was very thorough with making sure I had the right size storage and Helped protect my items.
January 17, 2020
Google Public Storage Marisela Salas
Shanna was amazing!!! Great at helping us get in and out. My experience was truly amazing. I highly recommend this place!
January 16, 2020
Google Public Storage Isaias Coronado
Great Service by Shanna appreciated the work she does with us.
January 12, 2020
Google Public Storage Celina Vargas
I made a last minute, middle of the night reservation for the following day (a Sunday!) and half expected my reservation to be lost or have something go not quite right. I was totally wrong. Amelia called me first thing to make sure she was available when I arrived and to let me know I was all set. She made sure I could use the lock and access code and took time to explain everything, from online accounts and auto pay and what happens when we no longer need our unit. Everything also looked safe and clean so I have zero concerns leaving my stuff there.
January 3, 2020
Google Public Storage Chris Foust
Shanna is lovely. Just very personable as well as knowledgeable. Wonderful and friendly. Somebody give her 1 million dollars.
December 27, 2019
Google Public Storage Lisa Starr
Very friendly staff with clean storage units... very pleased here compared to others I've been storing my stuff at....
December 27, 2019
Google Public Storage Todd Hudiburg
December 25, 2019
Google Public Storage Brad Kirkley
The service folk at this place are so nice
December 15, 2019
Google Public Storage Mike Waugh
Amelia is courteous and knowledgeable. She showed us the unit that best fits our needs, and for only $1 for the first month!
December 12, 2019
Google Public Storage R C
November 24, 2019
Google Public Storage J. Steven Bohl
Rented at this location for years, and Shanna and Amelia were always helpful and friendly. The common areas were well-kept and clean. Additionally, I used the website for my monthly payments and found it to be trouble-free. All in all, a good experience.
November 22, 2019
Google Public Storage Anthony Herrera
Went in to grab some boxes and Marie was super helpful. She told me about the sales and helped me save some money.
November 16, 2019
Google Public Storage Anita Wilson
Great experience thanks to miss Shanna!!
November 16, 2019
Google Public Storage NegativeHP
Well kept and clean. Thank you shanna for answering all my question.
November 16, 2019
Google Public Storage Luis Cruz
Marie and shanna were great whit us and did agreat job thanks y’all!
November 16, 2019
Google Public Storage John Nash
I went one time and shanna was so very kind and helpful. Will definitely be returning!!!!
November 16, 2019
Google Public Storage Candace Robertson
This place is awesome and the price is very affordable, not to mention the best customer service ever! Thanks Shanna
November 16, 2019
Google Public Storage Heather Hancock
Very helpful staff, really friendly. Thanks Shanna!
November 16, 2019
Google Public Storage Kayla Mullins
Very pleased with my experience here as a whole. Clean place and Shanna made my customer experience a great one!
November 10, 2019
Google Public Storage Julius Kinney
Kyle was very assertive in helping me find a storage answered all my questions was a very good help give that man a raise
November 10, 2019
Google Public Storage Jose Ortiz
A great clean and secure facility, easy access and great staff
October 30, 2019
Google Public Storage Logan Cummins
Shanna and Kyle were super helpful and very kind. Facility is nice. Would highly recommend.
October 29, 2019
Google Public Storage Ethan Gibson
Very nice and helpful people. Super well managed location. Thanks Shanna!
October 28, 2019
Google Public Storage Ben Hardin
Amelia was on duty today. She was very knowledgeable and helpful. The facilities are well maintained and convenient. Thanks!
October 25, 2019
Google Public Storage Ben Nudelman
October 24, 2019
Google Public Storage Phillip Mensoza
Shanna is sooooo freakin awesome! Very Knowledgeable all the way around! Best Customer service I have received in awhile! She’s killing it! I would definitely recommend Public Storage!
October 24, 2019
Google Public Storage Linda Sue
Shannan rocks!! Always there to help when I need her. Thanks gal
October 9, 2019
Google Public Storage Ally
Great and friendly customer service! I received my unit at a great price and I was completely satisfied!!! Go see Shanna & Amelia :)
September 13, 2019
Google Public Storage Rob Petersen
Very helpful and friendly. Nick and Shanna did an excellent job taking care of me and my needs.
September 8, 2019
Google Public Storage Michael McAdams
They did a good job by helping me get checked in on the move in date. Public Storage’s online process helped get me started and they transitioned information to the local level very nicely.
September 4, 2019
Google Public Storage L. Marzo
These girls are all so friendly and personable!
September 1, 2019
Google Public Storage Jason Alexander
Jessica was very informative and helpful with the rental process and storage concerns.
September 1, 2019
Google Public Storage Breann Hale
Awesome customer service!! Jessica is a total rock star! Thank you so much for all your help!
September 1, 2019
Google Public Storage marvin martian
Shanna was a delight. Friendly as any Texan could ever expect. Attentive to my exact needs as to what dimensions I would need, as well as a dynamite promotion. Thanks shanna.. Terry
August 31, 2019
Google Public Storage Andrew Gonzalez
Shanna was very helpful. Great customer service.
August 31, 2019
Google Public Storage richard parker
Shanna. The costumer service was very good she helped us with all the questions we had
August 31, 2019
Google Public Storage Alyssa Parker
Shanna was so helpful. Very happy the whole time she was assisting us. Definitely happy with my choice to store here.
August 29, 2019
Google Public Storage Komanski Buckner
August 28, 2019
Google Public Storage Debrs Simpson
Conveniently located and Shanna and the whole staff are always friendly and helpful. Recommend!
August 21, 2019
Google Public Storage Perry Bigelow
Shanna was very helpful and made it an easy process moving in and out of my unit. Would recommend using this public storage to anyone!
August 20, 2019
Google Public Storage Hanna Miller
Shanna was very helpful and friendly, she had us ready to go in no time at all. I am very satisfied.
August 20, 2019
Google Public Storage Jonathan Davis
Stopped in with a friend to check in a space. Shanna was very helpful. Go see her
July 17, 2019
Google Public Storage Madeline Mansen
I stopped by today to pick up some boxes for my daughter moving to college. Luanne was very helpful and knowledgeable She showed me several choices. As a Realtor I plan to share Public Storage information with so many options. Luanne is a great asset to the Public Storage team. Thanks for your patience, you were very kind.
July 16, 2019
Google Public Storage Roy Garcia
Shanna did an awesome job helping us through getting a storage unit very positive attitude! Very nice place
July 3, 2019
Google Public Storage Red Rider
Shanna, Valerie and Jessica help me out today. Great customer service
July 2, 2019
Google Public Storage Martin Aguilera
I don't store here but I make payments here. Shanna is always so helpful and polite
June 24, 2019
Google Public Storage Marcus Raymond
Adrianne showed me a unit and has great customer service. Thank you.
June 24, 2019
Google Public Storage Tom Williams
Adrianne and shanna is amazing and knows their stuff. Thank you.
June 20, 2019
Google Public Storage Lauren Stanley
Anita and Shanna were so hospitable and helpful! Love them and thankful for them!
May 28, 2019
Google Public Storage Victoria Rocha
May 25, 2019
Google Public Storage Shawn FiveOneTwo
My visit went great will rent a space soon 👍
May 23, 2019
Google Public Storage Angelofchaos AKA Leanne
Sharla was helpful and super sweet
May 17, 2019
Google Public Storage Curtis Calder
Shannan was great as always thanks a bunch. Welcome back
May 4, 2019
Google Public Storage Lori Doubrava
Shanna was the best! She was so knowledgeable our check in went super fast.
April 22, 2019
Google Public Storage Tom Young
Good location clean place great people great service thank you.
April 19, 2019
Google Public Storage SugarRayDestin
Excellent Service! Scott did a phenomenal job walking me through the initial setup and answering all questions and concerns.
April 13, 2019
Google Public Storage Sarahy Campos
He was excelente.
April 4, 2019
Google Public Storage Wanderpas
We had an excellent experience here from the staff, particularly Luanne. :) There was even an issue with our unit that is still currently being resolved, but we have been helped by both Luanne & the DM to expedite this matter while we are moving. We will update this review later once the issue has been resolved, but at the moment everyone has been attentive and helpful to our problem helping make a difficult experience smooth.
March 30, 2019
Google Public Storage Irish Cole
March 27, 2019
Google Public Storage Robert Jones
Luanne was very helpful and willing to assist me. Although it was close to "closing time" (6 pm), she took the time to answer my questions, with a friendly and professional demeanor, all the while sharing a smile. Thank you, Luanne! I appreciate you!
March 23, 2019
Google Public Storage James Potts
Lvanne does a great job with her friendly service, and smile. She makes you feel like your at home. Excellent service would recommend coming on by anytime and know that you’re taken care of.
March 23, 2019
Google Public Storage David Locke
Luanne couldn't have been more helpful. She was very professional and knew the business inside and out. Facility was well maintained and clean, the office was spotless. We went out to look at the available unit and it was clean and you could tell by the residual odor it had been freshly sprayed for pests. Easy to access and friendly customer service, two requirements of ours for a storage unit. Thanks!
March 19, 2019
Google Public Storage melfi5378
Luanne is very professional ! She really has good rapport with her customers!
March 7, 2019
Google Public Storage Bree Hogg
Kia was a wonderful salesperson and had the best customer service ever. I recommend this public storage out of any of the other ones in Austin they're great team and great customer service
February 22, 2019
Google Public Storage Jill Gobin
Just wanted to say Thank You!.. for the amazing help that we received from Luanne! as we were looking for a place to rent. Professional and kind! Jill
February 9, 2019
Google Public Storage Gregory O. Ginn
Facility is convenient and well maintained. Prices were reasonable. Orientation was excellent. Online reservation worked well. I have found it very convenient to store things here. I liked it well enough that I rented a second storage space at the same location when I needed more space on very short notice,
January 30, 2019
Google Public Storage Sharon Smith
Michelle was so helpful and made my first experience with public storage first rate! Excellent security, gates, clean and very reasonable prices. Highly recommend
January 27, 2019
Google Public Storage John Saffron
Michelle was very helpful and friendly. Will recommend for sure!
January 18, 2019
Google Public Storage Robert Hansen (EMPBurstAlert)
Shanna is the best! Never have a problem that she can’t help me with 👍🏼
January 9, 2019
Google Public Storage Virginia R
Luanne was so helpful! I’m a customer for life!
December 24, 2018
Public Storage Fredrico Rivera Jr.
What is the two smallest available? And what's the monthly rate?
December 21, 2018
Google Public Storage Robyn Medina
Back again, Shanna and her staff are always smiling, friendly and always helpful. They are never rude or disrespectful. Shanna is always there to listen to anything I have to say even if it's my own personal business that has nothing to do with her. She's very nice , nonjudgemental and offers great advice. This location is AWESOME!
December 21, 2018
Google Public Storage Michelle Powell
December 4, 2018
Google Public Storage Crazy nelp
Luanne at property #08416 rocks!! I had erroneous rented too small a unit and needed another. She found and outlined costs for another unit I could afford!! Big Thanks Luanne.
November 18, 2018
Google Public Storage Drew Bucci
Luanne was very helpful, made sure we had everything we needed to storage our belongings. She also took us on a tour showing is different sized storage spaces to make sure we had enough space. Storage rooms we saw were clean and property was nice. Thank you Luanne!
November 14, 2018
Google Public Storage Amit Gupta
Nice place to put your stuff
November 9, 2018
Google Public Storage VauxMoto
A good spot! Shanna and Luanne are always very nice and the facility is well kept. 5 stars!
September 27, 2018
Google Public Storage John McGlothlin
August 30, 2018
Google Public Storage Jeff Hersh
August 14, 2018
Google Public Storage TY Louie
Shanna and Adela are FANTASTIC at what they do. Fast, honest, and friendly. Highly recommended !!!!!!!!
August 1, 2018
Google Public Storage Colt English
July 29, 2018
Google Public Storage Kevin Kelly
Secure, easy, available - all the things you want on a storage unit
July 13, 2018
Google Public Storage Gottschall Enterprises
This location does not answer their phone!! Go to the one on 290 and Monterey Oaks they answer their phones and on top of their stuff.
June 10, 2018
Google Public Storage Rebecca Elliff
I feel my safety is at risk often here. Random people walking thru and approach me for rides or $
May 4, 2018
Google Public Storage Herb Hays
Sweetest awesome knowledgeable very helpful, I think the world of Shanna , way ahead in the tech field.
May 3, 2018
Google Public Storage Carondelet Dember
I love this storage facility! I rented a storage unit here in 2011. Shanna was so helpful, kind, and personable. I kept my storage here until I found a house to move in. Last January I was in need of storage again. I knew where I was going...trusty Public Storage on Westgate! I was so pleased Shanna is still there! I've never had one problem here, safe, secure, clean.
April 23, 2018
Google Public Storage Glenys Serrano
Daniel was awesome. He told me everything I needed to know fast and easy thank you
April 14, 2018
Google Public Storage Melanie Morris
April 9, 2018
Google Public Storage Ed Vera
James was super helpful and very knowledgeable. He answered all my questions. Will definitely recommend James if I have friends needing storage!
March 26, 2018
Google Public Storage Cindy Chamberlin-West
Who think that you can get such great customer service at a storage facility!?! Thank you Christine and Shanna!
March 23, 2018
Google Public Storage Jonathan Keefe
Shanna is very polite and knows her stuff. Go see her.
March 17, 2018
Google Public Storage Liliana Espinoza
It is always nice to be greeted by warm smiles and courteous people. Shanna and Christine made me feel comfortable and help me to decide on the best storage option for me. The prices were great and the location was perfect for me. This is how appreciative I was, I gave Shanna a big hug after she went outside with me to use my entrance code. Thank you so much!!
March 9, 2018
Google Public Storage Barbara Berg
Shanna was very helpful and very pleasant
February 26, 2018
Google Public Storage Patriot Alarm
Was here for about 2 years, always paid on time. My wife lost her lock in Nov 2017. Was told by guy at front office that he would sell her another and she could bring it back for a refund when she found her lock. My wife found her lock and brought in back for refund 1st week of Jan 2018. Was told it was not their lock because it had a 9.99 sticker on it. My wife paid 19.99 but they acted like she went to another facility, bought a lock for $9.99 and was trying to get $19.99? Told to return with receipt. I brought electronic receipt from bank and was then told had to be returned within 30 days. They gave me Shanna's (manager) number. Called her and she said she would look into it but they don't give lock refunds period. She said she would contact corporate and get back to me. She never called back so I have now moved out and am giving my $1400.00 a year to another company that has people trained on what the actually policies are. All they had to do was honor the original deal and refund my $19.99 but I guess they have enough business to not worry about my meager yearly recurring revenue. I own my own business and am not sure how their business model works letting $19.99 cost them $1400.00. Maybe that's a trade secret.
February 23, 2018
Google Public Storage Kevin Hamilton
Great prices, great staff. Ask for Shanna
February 15, 2018
Google Public Storage Mary “LilPhy”
The customer service has always been excellent! My family has used this public storage for years and will continue to do so. Thank you Shanna and James!
January 30, 2018
Google Public Storage maryjane wilson
I went in to this location the other day for some boxes and both ladies were so helpful. Shanna showed me all the deals y’all have and even the trainee , Falisha, was telling me about the different products I might need. Great experience!
January 20, 2018
Google Public Storage Anthony Hagen
Fantastic service from Shanna and Dallas, along with a great price for a spacious unit. This location is the obvious choice for anyone who needs a storage space in South Austin.
January 10, 2018
Google Public Storage Lisa Mendez
I would like to thank the employees at Westgate public for ur patience while my sister waited for locksmith to open her unit
December 25, 2017
Google Public Storage Yajaira Marmolejo
Good service and clean garage.
December 13, 2017
Google Public Storage Robert McDowell
Shanna is the bomb and very helpful, the prices are great
December 13, 2017
Google Public Storage Deborah Dickinson
Shanna is a terrific manager. She's has always been helpful in assisting me manage my storage needs. It's terrific to know she's there for her clients, always friendly and professional.
December 8, 2017
Google Public Storage Jim Bronson
Raised rates after I'd been in for 6 months.
November 29, 2017
Google Public Storage Randy Martinez
November 29, 2017
Google Public Storage Jesse Navarro
Shanna is very great, great personality,very helpful
November 8, 2017
Google Public Storage Steven Brown
Good people, very friendly. Easy to get in & out of. The lady who runs the place is a hard working caring person.
October 27, 2017
Google Public Storage Ariana Dione
Great staff and very helpful
October 13, 2017
Google Public Storage M 2
Went to rent a storage locker, ended up making a friend! Shanna (the on-site manager) was an absolute doll. I could sit here and rant/rave about how AWESOME, FRIENDLY, and PROFESSIONAL she was...but go see for yourself!
October 6, 2017
Google Public Storage ronnie hoffman
I have been storing here awhile, Shanna is always smiling which is very contagious. Highly recommend this facility
September 30, 2017
Google Public Storage Corey Stevenson
Everyone was very friendly and helpful. Check in and check out was quick and easy.
September 23, 2017
Google Public Storage Alec Stivers
Shanna made moving into this Public Storage so easy and fast! She set me up with everything I needed and I was ready to move in in about fifteen minutes. I felt very welcomed, she showed me the different options and didn't make me feel rushed or pressured to make up my mind. She went above and beyond in helping me. It is clear that this place is going to be a great fit.
August 10, 2017
Google Public Storage G R (Gee)
July 19, 2017
Google Public Storage Sebastian R
July 17, 2017
Google Public Storage Carl Bluemel
Bee was incredibly helpful, personable, and friendly. The facility is well maintained, clean, and secure. I feel I have made the right choice in selecting a storage unit. My only complaint, a small one, is the requirement to purchase a special lock and insurance not mentioned in the move in special or on the reservation confirmation email.
June 26, 2017
Google Public Storage Addy Gonzalez
I usually go to another location, but this one was on my way home and I needed to pick up some more boxes. Rebecca was at this location and she was super helpful. When all was said and done she offered to help me carry everything out to the car. Thank you!
June 21, 2017
Google Public Storage T Vitali
Very pleased with Shanna and the experience that she provided. Fast, knowledgable, and very professional. Thank you for great customer service. Highly recommend utilizing this storage company because of her. Thanks!
June 17, 2017
Google Public Storage zach korbel
Bilung was very helpful and curtious. She was able to make my move easy and stress free. Clean and safe storage facility
May 31, 2017
Google Public Storage Bedro B Queso
The staff was friendly, informative, and patient with all my questions. Went on a Saturday needing storage the same day. I received a neighborly experience, and was moved in 2 hours later. Thanks, Shanna and staff!
May 26, 2017
Google Public Storage Michael Thibodeaux
April 12, 2017
Google Public Storage Barbara Algere
I love the customer service here. I have been storing here for several months. Shanna and staff are very personable and super friendly
February 2, 2017
Google Public Storage Jay Mendoza
Good monthly rate. The person who helped me (Shanna) was very friendly and geat at offering me additional products. This was my first experience using a storage unit and she made me feel at ease.
January 27, 2017
Google Public Storage Thaddeus Forsythe
Needed a *very* specific storage unit, and Becca went beyond what I expected, as far as service was concerned. She was bubbly, friendly, attentive, knowledgeable, and *extremely* helpful. Granted, I had to wait to get that *specific* unit, but she kept me completely up to date with the promised rate and move-in date. Rarely do I meet someone so willing and eager to get you where you need to be. 5 stars! (I'd give 6 if I could...)
December 19, 2016
Google Public Storage Zak Cornwallis
I visited here here not knowing anything prior to storage company and I had the sweetest customer service from a woman named Rebecca. She helped me figure out what was suitable for me before I bought and also I bought some boxes from her. Would recommend to anyone in need of public storage.
December 2, 2016
Google Public Storage Badart
Clean and well maintained. Nice staff
November 3, 2016
Google Public Storage C C
Shanna was great customer service, great and convienent location for me!
August 15, 2016
Google Public Storage Mark Hudson
Thank you Shanna. Very helpful straightforward.
August 9, 2016
Google Public Storage Zac Quinn
Great service from Karen. She spelled everything out for me really clearly while also being very nice and friendly. Move-in was a breeze and I got a great deal on the "$1 first month" promotion. No gimmicks with it, as long as you only stay 30 days (I think) or less. The units are really easy to access; you can drive right up to them.
July 28, 2016
Google Public Storage michael lasri
Shanna helped me out a lot thank you
July 26, 2016
Google Public Storage Vivek Desai
If you need a storage unit, come here! Reserve the unit you need at a reasonable price and get all the paper work handled with ease. Shanna is super friendly and makes the whole process of moving and storing fast and easy.
July 26, 2016
Google Public Storage Chris Serrano
This place is awesome. Shanna is very helpful and made sure my roommates and I understood everything. The prices are reasonable and we feel secure. I would definitely do business with this location again solely based on their customer service.
June 28, 2016
Google Public Storage Ahmad Bell
I thoroughly enjoyed this experience. Shanna made me feel at home. Thanks for all your help.
June 25, 2016
Google Public Storage Andrew Eads
Quick, professional service and a great, well-maintained facility. Would recommend.
June 5, 2016
Google Public Storage Patricia Nieto
Shanna's detailed explanation of this location left me with very few questions. She is very helpful and friendly which made the process quick and easy. This location, price, and security met my needs.
May 13, 2016
Google Public Storage Chad Beffort
Shanna was very helpful and made the whole process quick and simple. She is extremely polite and I couldn't be happier with my choice in storage facilities. Thank you!
April 9, 2016
Google Public Storage shari tingay
Was looking for stoarage todat and stopped into this location. Shanna was awesome. She showed me the perfect space for my stuff. She also told me what i needed to protect my stuff. I was not ready to rent today but i will be back.
March 26, 2016
Google Public Storage Isabel Lozano Barron
The Property Manager Shanna Is Awesome!!!! Always So Helpful!!
February 5, 2016
Google Public Storage Dick Smith
Meranda was great! She recommended a unit based on my needs and made the process quick, easy, and understandable.
January 31, 2016
Google Public Storage James Yaple
Jacob Mortensen, the Public Storage district manager is a BOZO and I would highly recommend steering clear of ANY Austin PS properties. He just charged me a $21.80 late fee on a 3.87 balance that was the fault of Public Storage. I moved in on 12/31 and paid for the first month. PS left a balance of $3.87 due January 1...THE NEXT DAY! Why not just collect it the day before? No, then you wouldn't be able to defraud people by tricking them into a late fee! Mortensen, who I have never met or corresponded with, sent me an email saying there was an urgent problem with my unit and I should contact them immediately. Fire? Water damage? I replied to the email and the email bounced back as undeliverable. SPAM ALERT! No, this is there method of making sure they can scam you out of a late fee. So today 1/31 I had to make a payment of $3.87 and tomorrow 2/1, I make my regular payment. That is insanely stupid for a business. They won't even take my rent payment for tomorrow today. What a screwed up place.
January 27, 2016
Google Public Storage Nicole Wallace
I went in to look at a storage place for just a month and Breana was more than helpful. She gave me options on what I could do. Although I didn't go through with it public storage will be the only place I store things when I need to! Thank you Breana for all of your help and knowledge on everything I needed to know. (:
December 10, 2015
Google Public Storage Delukea Gooch
Shanna was a big help with storing my things
November 29, 2015
Google Public Storage Laura Seda
Shanna was great help
November 29, 2015
Google Public Storage Kim Lee
Shone was great, he is very knowledgeable and has a postive cheerful personality.
August 8, 2015
Google Public Storage E Brown
Shone & Adrianne were a pleasure to deal with and made the whole process of renting a storage unit easier than I expected.
August 1, 2015
Google Public Storage Matt M
Danielle was very polite and able to keep us in the shade while we were outside the whole time and kept us cool ^_^! she helped us get through the process very quick and without a hassle!
July 25, 2015
Google Public Storage David Lemieux
Great customer service! Shanna and Adrianne were very helpful getting everything set up! Highly recommended!!!
July 16, 2015
Google Public Storage M Jacobs
I stopped in this location to ask about storage. Shanna was very helpful answering all my questions and gave me great tips on packing everything. I ended up not needing storage, but if i did it would be here
July 15, 2015
Google Public Storage Michael Rivers
I reserved a unit via the Public Storage website, when I was contacted by the property manager, I was greeted with loads of enthusiasm and lots of great hospitality. Unfortunately, the day was hectic and I had to reschedule when I would pop in several times. Each call was as pleasant as the first. When I finally arrived, Shanna and, I'm assuming trainee, Alexa were two of the nicest ladies I've ever had the pleasure of doing business with. Hats of to the great customer service at this store!!
June 18, 2015
Google Public Storage Daniel B
Shanna was very helpful and made our move easy. The property loops all the way around so you don't have to back up in a big moving truck. I will definitely recommend this facility to anyone looking for storage. I stopped in to check on my storage today and as usual seen Shanna on property making sure everything was o.k. I love the dedication even in this not so ideal weather ... I lost track of time last night and got stuck behind the gate. I knocked on Shanna's door and with a smile she let me out. Thanks again for the help.
June 17, 2015
Google Public Storage Sherri Hemby
Shanna and Shane are so helpful, very pleasant experience!
May 15, 2015
Google Public Storage Susan Meigs
Shone and Shanna are fabulous. They took very good care of us when we came in, helping us find just the right unit and just the right tools for our move. We left with a unit larger than the one we had originally reserved but for a lower price. We couldn't have been happier with the service and facilities.
May 12, 2015
Google Public Storage Rachel Reyes
Shanna is so nice and friendly so we came back again
April 22, 2015
Google Public Storage Priscilla Rodriguez
Very convenient place for me an Shanna was very friendly..
March 16, 2015
Google Public Storage Audrey Casey
Shanna was very helpful when I went in to buy boxes the other day.she even carried them to my car.
February 6, 2015
Google Public Storage Necie Denise
Thanks for everything its been great
February 4, 2015
Google Public Storage Raul Deleon
i have a locker ther for going on 6 yrs and have absolutly no issues; its a great facility, you couldnt have a better manager working there. Shanna is a wonderful person and has assisted me many time resulting in great outcomes, I look forward to many more years with Public Storage.
January 23, 2015
Google Public Storage Rebecca Allen
Great customer service
December 22, 2014
Google Public Storage Genette Graves
Shanna is the best. she is helpful and courteous. she goes put of her way to help you out and very nice to talk to. Shanna makes this place top notch.
October 28, 2014
Google Public Storage Matt Hyder
Shanna, the Property Manager, is great, very helpful in my move. Shanna is friendly and Professional, a great asset to Public Storage. I didn't even mind the up-sell and all the moving materials she offered; I truly think that she wanted my move to be care free. I did buy some packing materials and sofa covers, the price was good and competitive. UPDATE: I needed a bigger unit to store stuff I couldn't sell. Adrianne helped me out and was very professional. Thank You for helping me and saving me a little money, You rock !!!
October 10, 2014
Google Public Storage James Garcia
Shanna is awesome I have been using Public Storage since 2007. They are always professional and willing to go extra mile.
October 9, 2014
Google Public Storage drew valdez
Shanna is and was awesome manager when we had an account with her and every time we go back she is super cool with a friendly attitude and understanding about life happens so as long as you keep her in the loop she will work with you thank you from drew & Robyn
May 24, 2014
Google Public Storage Jodi Miller
Shanna and Rita have always been so helpful and very knowledgeable about their unit inventory and availability as well as the public storage company. Both are so friendly and welcoming and eager to help within company guidelines. Thanks do much for being real people!
April 28, 2014
Google Public Storage Brandi Harvell
Love the customer service here. Shanna and Chelsea are great
April 26, 2014
Google Public Storage BlackCatBruja
This was a surprisingly fun and enjoyable experience! My roommates and I have never purchased anything of this magnitude before, so we were a bit apprehensive when we first approached Public Storage when trying to rent out a storage unit. The manager, Shanna, was very friendly, patient, and helpful regarding all of the questions and concerns we had. She was very clear and to the point while explaining everything. She made our visit, and purchase, relatively simple and easy. Thank you Shanna!!
April 23, 2014
Google Public Storage gilbert botello
Shanna did a great job. Very friendly and informative. Nice storage facility. Happy to be here.
April 21, 2014
Google Public Storage Amber Jung
Every thing was top notch.very helpful and courteous staff. Glad I found this place. Chelsea was great at helping me with my storage needs and all my questions throughout the day. Even our big dog loved her! :)
April 7, 2014
Google Public Storage Jimmy Lindsey
Shanna was fantastic!
March 23, 2014
Google Public Storage thomas simurdak
I have had a great experience with this Public Storage. The location is convenient to where i live and the building is easy to access. Rita and Shana have been very helpful by showing me multiple storage buildings to fit my needs. Whether i underestimated how much room i needed, or if i estimated too much, they have helped me find the perfect building. The staff at this location is very professional and friendly.
March 22, 2014
Google Public Storage Brenda Hudson
Shanna was helpful, but did not inform me of the "small print" until the next day when I questioned the amount for first month rent. Less than 24 hours after renting a unit I go in and then find out that the $1 for first month is only if there are $1 units available. Yes, I should have ask more questions on day one. Management should also be responsible enough to inform of the "small print". Shanna suggest I call the area supervisor and I did that day, his voice said that he checks his messages twice a day. I left a message asking for him to call, that was March 12, 2014, today is March 22, 2014 and still no return call from him.
March 17, 2014
Google Public Storage Matthew Sturdivant
Awesome customer service! Very helpful. Rita was great!
March 8, 2014
Google Public Storage Roy Perez
Shanna was clear and concise in her approach. She helped me find what I needed. Very friendly.
March 5, 2014
Google Public Storage John Procell
Shanna operates Public Storage in a well professional manner. She keeps the property in a clean and safe operating condition. She takes care of problems that come up in a timely manner.
March 5, 2014
Google Public Storage Bryan Pairsh
I have been very happy with this facility. The staff are very helpful and nice. I have dealt with two managers Rita and Shanna. They both were very professional and had a great attitudes. NO need to go anywhere else.
March 3, 2014
Google Public Storage Cory Graves
Shanna provided great customer service and was very friendly. I will definitely do business with this location again.
March 3, 2014
Google Public Storage Tatum Rebelle
Rita was very helpful, facility is safe and clean. Highly recommend this place.
February 28, 2014
Google Public Storage Robyn Medina
Shanna is awesome... we have rented here before and we loved it. She and her other associate Rita are there to answer any and all questions and offer their services to Help in any way they can. Shanna goes above and beyond her job with being available around your needs. My father had me put in the review for him. He rented a unit a week ago and made the reservation 2 weeks ago. He kept having me tell Shanna he'd be there on this day and this time which he never did. Finally on day 7 he actually made it in barely. And both Shanna and Rita were there. They were great considering how many times my dad had told him He would be there and then not show. I give them props for their patience with him.
February 26, 2014
Google Public Storage Moey Smith
Shanna is the most helpful and friendliest person ive met in a long long time she really helped me feel comfortable useing storage thanks a million shanna
February 25, 2014
Google Public Storage Cassidy Wilson
Customer service is at the top for me a big thanks to Rita at the Westgate location in Austin tx. U are always so pleasant and helpful u rock
February 24, 2014
Google Public Storage Mitchell Bengford
Rita helped me get my storage unit quick and also was super nice!
February 23, 2014
Google Public Storage Jason Garza
I have never had a problem with this Public Storage location. They are conveniently located for my business and definitely meet my needs and expectations. Shanna and the other staff are always smiling and helpful. I really appreciate the positive and professional attitude they show. If you are looking for a storage unit... don't hesitate to stop by and check out their prices!
February 22, 2014
Google Public Storage Jeannie Delacruz
Shanna and Rita are awesome n very helpful I give them 20 stars great customer service very understanding n helpful keep up the good work girls
February 21, 2014
Google Public Storage LAWRENCE REDDICK
Shanna is awesome. Very helpful, and a joy to work with. Facility is spotless. I will absolutely recommend to others.
February 20, 2014
Google Public Storage Adam Dugas
The customer service is awesome, and they give courtesy reminders when payment is late. The price is a bit steep for the space provided, but all in all it's a great place to store all of the things. Pros: Top notch customer service (Shanna), decent security. Cons: Hours of operation restrict those renting here from entering the property after hours. If you rent here, you wont have access to your belongings at all hours of the day.
February 20, 2014
Google Public Storage Ray Espinoza
Excellent storage facility talk to Shanna great rates
February 17, 2014
Google Public Storage Josh Figueroa
Rita was very helpful and quick! I was in and done with the paper work in no time and got a good deal on my unit.
January 29, 2014
Google Public Storage Frank Garcia
Shanna was very helpful and informative. She made sure that the unit I got was the right size for my needs. Thank you Shanna!!!
October 26, 2013
Google Public Storage Charles Robinson
I don't know what that other reviewer is talking about just look at the place and its not torn up or in bad shape to were rats would affect it. I came in needing a place at the last second and they had just closed. Shanna stayed after and gave me a place when she didn't have to and walked me through it all. I needed to move things in that night for work and every other place was closed.
August 9, 2013
Google Public Storage John Luikart
If you want your stuff to get eaten by rats. This is the place for you.