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Address

2301 E Ben White Blvd
Austin, TX 78741

Phone

512-961-4026

512-961-4026

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units

Phone

512-961-4026

512-961-4026

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 47/mo $63
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 58/mo $78
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 58/mo $77
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    Medium 10'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 91/mo $121
    Online only price
    $1 first month rent

    No Obligation

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    20'x5'
    Online only price
    $ 101/mo
    Online only price
    $1 first month rent
    Medium 20'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 101/mo $134
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 102/mo $135
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 130/mo $173
    Online only price
    $1 first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 158/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 158/mo $211
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 181/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 181/mo $241
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x17.5'
    Online only price
    $ 183/mo
    Online only price
    $1 first month rent
    Large 7.5'x17.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 183/mo $244
    Online only price
    $1 first month rent

    No Obligation

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    10'x30'
    Online only price
    $ 336/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 336/mo $447
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

McKinney Storage Units On Highway 71

McKinney Public Storage offers convenient accessibility and cheap self storage, making it a premiere storage destination in the southeast Austin area.
Roughly 20 minutes from both downtown Austin and Austin-Bergstrom International Airport, this is a great location on Ben White Boulevard just a short distance from Interstate 35 or U.S. Highway 290.
Use a 5x10 storage unit for outdoor gear, whether it's hiking, skating, biking or swimming necessities for trips up to Mabel Davis District Park, or sports equipment for the soccer, softball or football player in the family.
Less than two miles from St. Edward's University, students and staff can take advantage of the space offered by a 10x15 storage unit to keep anything that won't fit in the dorm room or the classroom close to campus.
For larger loads, a 10x30 storage unit provides enough space for a family near Franklin Park to store couches, tables, TVs, patio furniture sets and household appliances.
This location provides climate controlled storage units and indoor storage units, perfectly sized to handle nearly any haul. Inside the rental office, there are moving supplies for sale, including moving boxes, rope, furniture pads and paper to wrap up delicate items.
When it comes to affordable storage solutions and top-notch customer service, it's hard to beat this Public Storage in McKinney.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 555)

September 20, 2023
Google Public Storage randy fabian
Reanna was a huge help. Facility is really clean as well. She was so nice.
September 20, 2023
Google Public Storage Mary Gonzalez
Priscilla and rheanna are amazing .I was locked and Priscilla TALKED TO ME ON THE UNTL rheanna came and saved me from being locked out ...THANK YOU THANK YOU... GOD BLESS YOU LADIES !
September 17, 2023
Google Public Storage Stephanie Duran
Adela was great thank you
September 12, 2023
Google Public Storage Marco Salinas
thank you to susy Quick service & very trustworthy. Worked with susy on a quick fix on my storage she was very nice & she was able to get it fixed very quickly. I would trust and recommend susy for any future problems, thank you susy ,good job ⭐️ ……..marco segura
August 24, 2023
Google Public Storage Kevin Westfield
So unbelievably disrespectful and unprofessional. I asked the property manager for help with a lock out (as directed to do from the website…) & he immediately had an attitude, was very dismissive on the phone, and assured me that him doing his job was a “courtesy.” A polite “no” would’ve sufficed but he was just weird and rude.
August 4, 2023
Google Public Storage Zane K.
Great price and location; Richard at the office was a big help in figuring out what size to get!
July 25, 2023
Google Public Storage ricky paz
June 1, 2023
Google Public Storage Sean Quigley
Office is never staffed, they removed the carts Can't get a hold of them through the phone
May 31, 2023
Google Public Storage Jason Dunn
Storage unit on 3rd floor was broken into, twice. Not much help from employees. If you want to keep stuff here I suggest buying the extra insurance.
May 27, 2023
Google Public Storage John Hammond
The store was clean and Richard was very helpful and friendly
May 13, 2023
Google Public Storage Latrice Machado
Richard was very helpful and attentive with all the questions I had and helped me switch storages with no problems
April 18, 2023
Google Public Storage Manuel Murillo
My storage unit that I share with my brother has been broken into more than 4 times in the span of 1 year. Thankfully there was nothing there of extreme value
April 15, 2023
Google Public Storage Jay C.
April 13, 2023
Google Public Storage Kelly Johns
March 22, 2023
Google Public Storage Crystal Vargas
I’m giving Stars and that is for Dawn who recently helped us as much as she can. This is not her property so I won’t hold her accountable for the lack of support, communication from this location. They have been through many people and untrustworthy people. There is no monitoring of this site at times no patrols are being done. The place is dirty it is not being taken care of obviously. Our storage unit was broken into had to call the main number in order to get things done. The door to the stairs was taped off. The stairs are still taped off due to I was able to pull the door open. There is no cameras on that side. Found marking on other storage units and other people are not aware of their units being broken into. Like I was because had they been monitoring the location they would have noticed the damage to my unit and noticed it was broken into. Something needs to be changed, I’ve been going daily since then walking the property and I’ve seen homeless people I’ve called APD and reported it Hopefully they get tired of me calling and do something about this…..
March 20, 2023
Google Public Storage Jon
Dawn was patient and very helpful.
March 19, 2023
Google Public Storage Ryan Gray
March 18, 2023
Google Public Storage Russell Roberson
Dawn is awesome
March 14, 2023
Google Public Storage N
We highly recommend you speak with Richard at this location. He was extremely patient and helpful with all our questions. Will definitely ask for him if we need to rent a storage with this company. Thank you again Richard for all your help!!
February 25, 2023
Google Public Storage daisy
Dawn.
February 11, 2023
Google Public Storage Sergio Polo
I rent a unit here and overall my experiences have been great. Richard was great to work with and answered all of my questions regarding billing. He was very transparent about everything and there were no surprises. The facility is clean and climate controlled. The app works great for getting in and out. I recommend this facility to anyone looking for a safe place to store things. One note though is to bring your own cart as they are sometimes in use by others.
February 8, 2023
Google Public Storage Kay Enoch
Richard at Public Storage, 2301 Ben White, Austin, help us so much in switching units. When I went to the site, Richard found a unit for us that was on the same floor and made things easy! Thank you, Richard!
February 5, 2023
Google Public Storage Esperanza Maldonado
Richard and Dawn are awesome
January 31, 2023
Google Public Storage Brenda Kyser
Jessica was very helpful in helping me end my rental. She deserves 5 stars but the facility was not as clean and well maintained as when I moved my stuff into the unit, so I’m giving the building 4 stars. Also only one cart for the whole building. There used to be more.
January 26, 2023
Google Public Storage Cathy Ludgate
We recently had to move because our unit had been infested with rats. We have a prison ministry and store fleece material and yarn to teach crocheting and sewing. We found 3 dead rats in our unit, and were told by management that they were “looking into the problem.” We had no food or water in our unit, so they must have been getting it from somewhere else. Cleaning the unit out was nasty! And management didn’t seem to be too concerned.
January 22, 2023
Google Public Storage Jose Ortiz
Thanks to Jessica who works there for always being really nice and helping me out when I need it.. never had a problem.. I feel safe having my stuff in this storage.. thanks again Jessica
January 20, 2023
Google Public Storage Amanda Ross
The gentleman working was very helpful and friendly. He made the process very easy and quick
January 20, 2023
Google Public Storage Jimmie Pardo
The Dawn of a new era. I had a very pleasant experience with excellent customer service.
January 16, 2023
Google Public Storage Matthew Paden
Doors are locked, and employees are inside but wouldn't open for customers. Don't answer the phone. Beware of rats!!
January 4, 2023
Google Public Storage Silvana Zafra
ABSOLUTELY THE WORST! * ONE cart only and they have it hidden in the office * There is almost NEVER anyone in the office for assistance * No access to restroom Here we are with a huge truck and trailer and we have to unload everything one by one because carts are a “ courtesy “ per customer service. I wasn’t able to even speak to a manager or leave a formal complaint all that can be done is have my account noted. GO TO CUBE, they are so much better!
December 30, 2022
Google Public Storage Victor Acosta
Shai is very friendly, helpful and super polite giving great customer service i recommend going to her
December 17, 2022
Google Public Storage Sasha Palmore
TARAH WAS THE BEST I TOLD HER EXACTLY WHAT I NEEDED SHE GOT ME TOGETHER REALLY FAST MADE SURE I WAS GOOD WITH THE SIZE OF THE UNIT SHE DEFINITELY WAS SO HELPFUL HER CUSTOMER SERVICE WAS EVERYTHING THANK YOU SO MUCH FOR YOUR HELP
December 2, 2022
Google Public Storage Amanda Clanton
November 28, 2022
Google Public Storage Brianna Barnes
Tarah was so helpful, kind and patient when my friend and I had questions that needed to be answered. Deserves 5 stars from me.
November 23, 2022
Google Public Storage Richard Williams
November 17, 2022
Google Public Storage Karen Bible
Store was clean and Richard was very helpful.
October 29, 2022
Google Public Storage Tony Glenn
Came in to purchase a unit today. Got a great tour and explanation of the facility and operation from the property manager on-site (Richard). Very thorough and helpful with needs and what would work best for me. Greatly appreciated. Thank you, Tony Glenn
October 16, 2022
Google Public Storage Luis Aguilar
Stored my stuff here for only one month and came back to find rat droppings all over my belongings. Very disappointed as this has never happened to me when I’d store my things at any other public storage location. Beware of this location as the rats are definitely here.
October 6, 2022
Google Public Storage James Zafra
Made an online reservation with wrong date and unit size and had a small bit of trouble canceling the reservation it was able to make to corrections needed with the help of Richard who called me moments after completing my rental transaction. Richard was super helpful, professional and friendly. Feeling good about renting at this location.
September 30, 2022
Google Public Storage JohnPaul Fierro
Nice people doing good work keeping it clean.
September 1, 2022
Google Public Storage Courtney Shea
I traveled there last month to get get some things out of my brother's storage unit, who had recently passed away. Richard helped me out while I was there. He went above and beyond to assist us with accessing the unit and transferring the unit to me, etc. I really appreciated his help.
August 30, 2022
Google Public Storage David Ruiz
Dawn went above and beyond to help Mr try to get access to my unit and was very happy and helpful while doing it so I hope she goes far in this business
August 27, 2022
Google Public Storage Nelson Williams
August 23, 2022
Google Public Storage Tony Welch
We have spaces for years, went to complete applications for adding 3rd storage, and was told i can not we have only 10 minutes, there was no one else there but some lazy dude had nothing else to do can not help me, either you are open for business or not, lazy staff, could have taken 5 min, an he could still have 5 more minutes to do nothing and get paid, what a loser.
August 18, 2022
Google Public Storage M
Richard was amazing. Great service, efficient, and well spoken. Give this man a raise
August 12, 2022
Google Public Storage Linda Hutson
Richard was very helpful
July 21, 2022
Google Public Storage Brian Glazebrook
The property manager Sumatra at the 2302 Ben White location was extremely helpful and really easy to talk to. She walked me through the entire process without any issue. I would definitely recommend this location!
June 27, 2022
Google Public Storage Braxton Banning
The entire process of securing a storage unit was easy. Then came move in day and it was somehow even easier paired with a pleasant experience! Sumi made the entire process smooth and provided some of the best customer service I’ve ever received. Clear instructions, ensuring I understood each step all while being incredibly kind and personable. I cannot recommend using this location and Sumi’s customer service enough!
June 24, 2022
Google Public Storage Alicia Barber
June 13, 2022
Google Public Storage BIGG KRIZZ
Smoothest check in of a storage unit I ever had. Sumi was great! She went over everything with me and was the reason everything went smooth and quick . Answered all my questions . Unit was clean and ready for me . Highly recommend!
June 12, 2022
Google Public Storage BEN HERBERT
Christina was very helpful, and answered any questions we had for her. Nice people and clean environment
June 5, 2022
Google Public Storage Rebecca Guzman
Fast service ,nice people,clean place.
May 10, 2022
Google Public Storage Lilybetzabe
Thanks Reanna
May 5, 2022
Google Public Storage peg treadwell
Sumi was great!!! Very easy!
April 29, 2022
Google Public Storage Omar Estrada
Sumi helped us get set up with 2 different storage units and anytime we needed help with something during our time here. She went above and beyond every single time. It was pleasure renting our storage units from her during our time here.
April 12, 2022
Google Public Storage Jordan Watson
March 28, 2022
Google Public Storage Autumn Breeze
I signed up and got the first month for $1 deal. Before I could pay the next month's rent, they raised the price $15/month. Super shady.
March 11, 2022
Google Public Storage Michael Garcia
March 7, 2022
Google Public Storage Jennifer Adams
Sumi was so nice and helpful! She ended up not having the right size unit for me at her location, but she hooked me up with a unit at the property next door that ended up being a lower cost and had a special going with a discount on the first month! She answered all of my questions, and gave me all the information I needed to access my unit. I recommend this place for all your storage needs!
March 2, 2022
Google Public Storage Joe Montez
Super friendly very helpful Adela was very patient with me had no idea what size of storage unit wanted she explained to me the amount of things I can store be at one bedroom two bedroom and so on. helpful with the security system let me know that is being watched 24 hoursS a day The access times information was given to me and suggested that download these public storage app to make it easier for me tO access the doors and elevator what a great help the app is recommend it also recommend this public storage location. Adela is one of a kind superstar thank you for much of your help
February 13, 2022
Google Public Storage Robert Nicholson
February 6, 2022
Google Public Storage Eva Wambui
Sumi was an absolute delight! She helped me through the reservation process, finding a unit that would work best for my needs, even though that ended up being at a different location than she manages. Completing the lease online was pretty easy.
January 5, 2022
Google Public Storage Bee Arce
January 4, 2022
Google Public Storage Randy Schueller
December 28, 2021
Google Public Storage shadowspawn ss
That's a storage facility and lake all storage facilities each one has its benefits and problems. This chain send me one pretty well, although it's easier to bypass and I thought that it was pretty secure. Management took care of it right away but there was a time when it was very easy to get in. Summer quick and summer slow however this one after someone try to get in using my code after hours they give me a call the next day. This is also be a self-service as well as a self storage facility. No hand trucks. No dollies. And it seems like an average location. Very expensive as well, and if you are caught with an issue, forget trying to get a manager there after office hours are closed. I'd rent more space but it is severely overpriced.There are much better solutions nearby.
December 17, 2021
Google Public Storage Mary Ann Miller
Great customer service I was able to view storage size , sign and walk out with keys all during my lunch hour! Thank you Lauren great customer service!!
December 8, 2021
Google Public Storage Shannon Awtrey
Stephanie was an amazing help at getting me setup with my first storage unit! She was extremely helpful and overall just made the experience a great one! I have never had a storage unit before and was able to tell her what I was needing to put inside, with the information I gave her she was able to recommend a unit size that would be a great fit for me! She was very professional and pleasant to while getting everything setup! She went above and beyond my expectations! Thank you so much Stephanie!
December 2, 2021
Google Public Storage Aaron Adams
RJ is super helpful and has all the answers.. been a customer here for many years and continue to recommend!
November 30, 2021
Google Public Storage B B
I’ve had my storage unit here since 2009. We realized we lost our key when we went to get christmas decorations out. RJ at the front desk went above and beyond helping us out. We really appreciate great service during this busy time of year. This location is always clean and help is always close by.
November 23, 2021
Google Public Storage Luis Deluna
Leon Chapa was very helpful and on point with my questions.
November 16, 2021
Google Public Storage info folder
RJ is super helpful and friendly. He went above and beyond to help me. Outstanding customer service, and you can tell that he enjoys helping people. I am super grateful that he was here to help me today. Thank You RJ!
November 12, 2021
Google Public Storage Raynette Monroe
On the map this place looked hard to get to but actually it was easy to access which was great because I was in a rush I got to the store it was a young lady there name Sami she helped me find the right moving supplies which save me time and money I would definitely say this is a good place for moving supplies and the service was good/fast
October 28, 2021
Google Public Storage R512
Sumi has Very good customer service
October 28, 2021
Google Public Storage Sharlene Scott-Collins
I worked with RJ, and he was extremely friendly and helpful to my family and I. He had to close one store and come to another to assist us. He didn’t hesitate on doing it. He made sure we were able to get in and showed us everything we needed to know, before he had to leave. He is an awesome young man. I really do appreciate he for his help.
October 20, 2021
Google Public Storage Scott Triplet
Jamal, was very helpful, went above and beyond to save me on rent for a new storage unit. AA++! Thanks!
October 6, 2021
Google Public Storage Carlos Miguel Armas
Excellent service thanks for your help.
August 30, 2021
Google Public Storage Scooter Holiday
This rating is for Jamal, not the property. Jamal is fantastic and takes really good care of people. I moved out of 2 units today, Jamal went above and beyond. I've not had good experiences with the staff at this location recently, and even worse experiences with management. If they treated customers more like Jamal does, I might not be vacating. I suggest you promote that man.
August 27, 2021
Google Public Storage Lluvi Lopez
Cristina was super helpfull
July 11, 2021
Google Public Storage Whitney Kay Payton
July 11, 2021
Google Public Storage Melissa Zertuche
Jessica Rios was a kind, funny and professional employee. Definitely recommend this particular place.
July 3, 2021
Google Public Storage Bobby Robichaud
Scott was a great and very helpful! got us into our space quickly and at a reasonable price! If you need storage in South Austin there's no other place to go!!
June 20, 2021
Google Public Storage Amanda Heileman
Expect to pay more fees than expected. I called to get rates and they gave me a price and I confirmed that there were no additional fees. Make sure to bring your own lock and buy insurance ahead of time or they’ll charge you more than you’d expect. There’s also supposed to be someone there during business hours but they’re never at the desk. That means you can’t use a cart since they lock them up. Make sure to buy your own cart since they won’t be available.
June 1, 2021
Google Public Storage Carl Svedin
Very clean and organized. Isabel helped me set up a new unit very quickly when I had an emergency one morning. It was a great experience. Very quick and easy and she is so helpful and friendly!
May 30, 2021
Google Public Storage Rebecca Taylor
Wonderful service! Management will work around your needs, do not hesitate to ask. Jessica in particular was very helpful and even followed up to make sure I had found the right location. Cannot recommend them enough!
May 29, 2021
Google Public Storage Cynthia Patton
We have used this storage facility for a couple of years now for the overflow from our small apartment. It is always clean and there is never any vagrants hanging around or nearby. I feel our stuff is secure.
May 25, 2021
Google Public Storage Scott Honeycutt
Was there today and Jessica was of great help. Knowledgeable and very kind.👍👍
May 9, 2021
Google Public Storage Fyb Rico
April 18, 2021
Google Public Storage Lindsey Longoria
Cristina went above and beyond to accommodate my needs. A+ customer service!
April 17, 2021
Google Public Storage Chris Ruedas
Spoke with Isabel, super sweet and helpful, answered all my questions. Hight recommend this location!
April 16, 2021
Google Public Storage joel perez
April 14, 2021
Google Public Storage Jammie V
Scott was very kind :)!
April 12, 2021
Google Public Storage Sean Donaldson
Good no issues
April 12, 2021
Google Public Storage james the slayer
Cristina was very helpful and gave my great service
April 12, 2021
Google Public Storage Jocelyn Sanchez
The place is always clean and the customer service is great.
April 9, 2021
Google Public Storage Aanissa Renee
Great location with very nice staff.
April 8, 2021
Google Public Storage Erica Allen
Christina was great. Thank you so much for your time and patience. She was very patient with me and kind.
April 8, 2021
Google Public Storage Carlos Dawson
April 8, 2021
Google Public Storage Lorenzo “Zoman” Lamas
Cristina was fantastic!
April 7, 2021
Google Public Storage Maggie Senft
******Editing: Updated my review, as I received a personal call from the management team who looked into the situation. Cost increases come from the Public Storage corporation, not from the individual site (they do assess charges monthly, so there is a change for any customer’s monthly rate to increase at any time, as noted in the contract), and they are unsure why I didn’t receive better communication from corporate on the change in price. My monthly cost has been adjusted to my previous cost. Thank you, Public Storage!****** While I loved my experience of checking in and booking my storage unit, I have not enjoyed seeing a 25% increase to my storage unit monthly payment without any email or phone communication. I got an auto-payment email confirmation and saw the cost of my unit went up by 25% than what I had paid last month. I called Public Storage to see if there was a mistake in processing, and received a call back that my cost had in fact gone up, and that they sent a letter (which bounced back because my address had changed, I got an email to update my address from Public Storage but not a single email or phone call to personally let me know about the change in cost). The manager let me know on the contract that there is a note that they can change the cost of your unit with 30 days notice (in the contract it also states that they may contact you via email about this change, not via mail) - I would have appreciated at least an email notification about the change in cost of my unit, or a phone call when they saw that my letter was returned to the sender. I am trying to dispute the extra charge, because a 25% increase in monthly payments (apparently due to them having low stock of units), is very disappointing and a bit outrageous. If you book with this Public Storage and think you are getting a great long term deal - please know that you can get a 25% increase in your monthly cost (I have been a customer for the last 6 months, but would look to take my business elsewhere in the future).
April 4, 2021
Google Public Storage Lorenzo Perez
Amazing customer service Christina was really helpful and very clean facilities
March 4, 2021
Google Public Storage Leti Jo
Cristina was great!
February 27, 2021
Google Public Storage Mie-Seon Hamann
February 27, 2021
Google Public Storage Jacob Severson
Highly recommended, Christina was very helpful.
February 27, 2021
Google Public Storage Jimmy Gonzales
I was very pleased with the service Scott gave me today very friendly and explained all I needed to know a huge thanks to you Scott if ever anyone needs a storage go by and ask for Scott ...
February 24, 2021
Google Public Storage Jardon Oneal
Vanessa was a great help today as soon as a I arrived at the storage she was able to locate everything with great precision and get me in and out could not have done it with out her
February 23, 2021
Google Public Storage Byanca Galaviz
February 21, 2021
Google Public Storage Moses Ramirez
Cristina was very helpful in renting a storage!
February 20, 2021
Google Public Storage Karen Puente
Couldn’t have asked for a better place to store my belongings. Amazing staff at the front desk. Kind,friendly, and helpful.
February 20, 2021
Google Public Storage Amy Andrews
Cristina was awesome today!!!
February 11, 2021
Google Public Storage Coleman Morefield
Rented a 10x10 space today! Employee was extremely pleasant and helpful, company should look to promote this guy as soon as possible. Storage space was clean and ready to go, everything seemed very secure, so I feel confident my belongings will be safe. The monthly rate is fair and I got the first month for 1$, additional fees were present but minimal. Enjoy!
February 10, 2021
Google Public Storage Alex Dixon
Isabel was a delight! I never could have thought that I could have such an amazing experience at a storage facility!
February 9, 2021
Google Public Storage Toni Pantoja
Isabel was very sweet and helpful in helping make my move so much smoother I appreciate this place so much...
February 8, 2021
Google Public Storage Texas Gem
Cristina is awesome and I enjoy talking with her every time I go make a payment.
February 5, 2021
Google Public Storage Matthew McGruder
Great customer service and very friendly. Cristina made the overall process as easy as can be. Would definitely recommend checking this location out for your storage needs.
January 30, 2021
Google Public Storage Josie Rodriguez
Staff here is amazing quick and friendly service
January 29, 2021
Google Public Storage Tyler W
We rented a storage unit online after we moved our stuff in we got a call from the guy in the office to see if we needed anything. Easy process and great service.
January 29, 2021
Google Public Storage Mary-Kathryn Weaver
Great prices online, clean and safe facility. Wonderful helpful staff in the office.
January 15, 2021
Google Public Storage Sophie Marianos
Got a great move-in special that offset the unexpected move-in fees! Bring your own lock. Great customer service, clean and professional facility all around. Would absolutely rent here again. Kim made the check-out process nice and easy!
January 13, 2021
Google Public Storage Natalia Fuscaldo
Easy and secure access!! Isabel is amazing. She helped us the week we spent there moving our stuff. Very friendly and great attitude! Recommended!
January 8, 2021
Google Public Storage Joel Lopez
I’ve been working with Vanesa and Christina at public storage. These 2 girls are great!
January 7, 2021
Google Public Storage Jay Tabares
Clean facility easy access off the highway. Friendly staff!
December 31, 2020
Google Public Storage Xaero 84
December 22, 2020
Google Public Storage Matthew Gutierrez
December 14, 2020
Google Public Storage Jona Ward
I’ve looked all across this area of town for a storage unit and this is the best facility/rate. Clean and new. Cristina was very helpful and nice. Fantastic service overall.
December 6, 2020
Google Public Storage DeAndre Gary
Christina is the absolute best!! She is extremely helpful and ALWAYS offers best solutions and accommodations. Property is clean, secure and well lit. Best property ever.
November 21, 2020
Google Public Storage Victoria Lozano
Very reasonable Prices 1st storage I cared to keep
November 16, 2020
Google Public Storage Billy Bouldin
November 15, 2020
Google Public Storage Paid Better
Cristina has been nothing but a blessing true definition of customer support! Always makes every visit a pleasant experience. Hands down best location in Austin!!!!!!
November 12, 2020
Google Public Storage Daniel Stevens
Had a wonderful experience using public storage with a last minute rushed move. Christina went above and beyond to help me turn my stressful situation into a easy and manageable one. Thank you!
November 12, 2020
Google Public Storage Proper McDaniel
Christina went out of her way to help us get our things moved in. She streamlined the process and we were able to tackle the entire project almost instantly.
November 12, 2020
Google Public Storage Rachael Kohler
Highly recommend! Isabel was so helpful - Great customer service!
November 10, 2020
Google Public Storage David Wahhab Sheets
Have had a really great experience with this Public Storage so far. Rented a 10x15 online - easy peasy! When movers arrived at our house, they said I would need a 10x20. I called the manager, Scott, and he was extremely helpful, exchanging my 10x15 for a 10x20 in about 5 minutes with no hassle and no extra charges. All of the office staff there have been equally helpful. The facility is very clean and in very good condition. I highly recommend them!
October 30, 2020
Google Public Storage Xavier Perez
Stopped by to ask about prices for storage that I’ll be needing after the holidays. Was greeted by Cristina who was extremely helpful and informative. She let me know that I can complete everything online EVEN my lease when I’m ready to store. She showed me around the facility and showed me different sizes to better help my judgment. Cristina went above and beyond and didn’t rush me while I was looking. Thank you 🙏🏼 for taking taking your time to help me.
October 21, 2020
Google Public Storage Alondra Del Real
October 19, 2020
Google Public Storage M McBride
Location is perfect. Danielle made this quick and simple.
October 14, 2020
Google Public Storage Jesse B. (Mr.Medic)
October 11, 2020
Google Public Storage Ryan D Hurtado
We were arriving late from an all day move and Christina called to check in which was great. We were treated by Christina and Chloe who helped get us check in and make sure we were able to obtain the current special rate. We needed accommodations with the carts and they came through! Overall an amazing experience considering how long and tough a move can be!
October 8, 2020
Google Public Storage James Perdue
October 6, 2020
Google Public Storage Jon Adderholt
Kyle was very helpful. Clean storage unit.
October 6, 2020
Google Public Storage Rechelle Lewis
October 3, 2020
Google Public Storage Deron Blaides
Christina provided me with good customer service.
October 2, 2020
Google Public Storage Joyce Shepherc
I got a unit in March and the manager at the time was very helpful and nice. Subsequently, I have had problems on several trips to my unit. Every time I go to put stuff in storage there are absolutely no carts to be found. I posted a 1 star review and got a call from the district office. I added a couple of stars for that prompt response. I will see what happens the next few times I go to my unit. I may purchase a handcart so I'm not forced to make several trips carrying heavy boxes in the heat. I appreciate that management is responsive to my concerns
October 1, 2020
Google Public Storage BRENT FORD
Cristina was very knowledgeable and helpful
September 26, 2020
Google Public Storage Jay Cee
Thanks Cristina you're the best. Super helpful and so kind
September 23, 2020
Google Public Storage Arjun G
Lost my storage key and got the help replacing it.withThanks for all you help Cristina. Of course as everyone told she had warm smile while guiding and saving my day!
August 29, 2020
Google Public Storage Will Chesson
August 28, 2020
Google Public Storage Patrick Allison
Cristina was amazing! Fast and easy!
August 22, 2020
Google Public Storage Monika Pappillion
Great location
August 20, 2020
Google Public Storage Jake Chastain
Cristina was Super helpful and we love a helpful Queen! Thanks Gurl!
August 13, 2020
Google Public Storage Frank Hale
Cristina was very helpful and knowledgable and made my transition super easy!!
August 13, 2020
Google Public Storage Ryan Shipwash
Great customer service and friendly staff!
August 12, 2020
Google Public Storage Lorenzo 2nd email
Cristina is amazing. The property is always clean and she is always so kind everytime I see her working. It’s nice to have great customer service even in these crazy times we are in... I know she wears a face mask at all times but I can tell she always greets me with a smile 😊
July 27, 2020
Google Public Storage matthew duran
July 19, 2020
Google Public Storage Raquel Martinez
July 7, 2020
Google Public Storage jamesegnac
July 1, 2020
Google Public Storage Adan Rivas
Cristina is a kind, considerate and helpful woman that made sure everything was done well especially since I was in a rush, thank you!
June 13, 2020
Google Public Storage Caitlin Hammarth
Staff was very friendly and helpful. Facility is very spacious and clean.
June 13, 2020
Google Public Storage hwillis7HD
Highly recommend this place for all your storage needs. Also, Cristina is SO helpful... she desires a raise!
June 13, 2020
Google Public Storage Ariel Bolling
Christina helped tremendously! Loved the customer service, she is very alert and intuitive. This is a great location as well. 👍🏾👍🏾
June 12, 2020
Google Public Storage Montana Bruhl
Rick was very helpful and friendly! Very easy move in process.
June 10, 2020
Google Public Storage Matthew Boyd
Love it
May 30, 2020
Google Public Storage Marcos Contreras
It's a clean environment, quite staff, but the thing that bothers me is only 1 cart for I dont know how many people. I made a trip out there to unload a truck load of my stuff and asked for a cart they said "we only have one and some one is using it sorry." So instead of 10 minutes to uh unload it took 45 minutes. Second trip same thing some one was using it so instead I left and came back later to tempt to use the cart but guess what, sorry since they only have one cart you have to check it out but they close office in 10 minutes and can't use it. So I get if they can rent storage but is there a company that can rent them carts for there customers to use.
May 29, 2020
Google Public Storage Rachel Dawsey
Adela and Christina were amazing! Totally recommend this place.
May 29, 2020
Google Public Storage Sheila F. Wilson-Madden
From the most sincere place in my heart, I wish to thank Christina at the 2401 East Ben White location. She provide me quality assistance with successfully completing the electronic rental process and my subsequent storage needs. With her friendly attitude, patience, kindness, and utmost professionalism, she restored my faith in customer service. Public Storage is fortunate to have her serving their customers with fidelity!! Abundant Gratitude, Sheila F. Wilson-Madden
May 27, 2020
Google Public Storage Victor Montes
Cristina rocks!! She has been very helpful.. made my rental process so easy.. give her a call and make your reservation.
May 26, 2020
Google Public Storage Rowena Goff
Cristina
May 26, 2020
Google Public Storage Autumn Easla
May 23, 2020
Google Public Storage Patricia Harris
Cristina is fabulous. Very helpful. Extremely focused on customer service. And professional to the max!
May 22, 2020
Google Public Storage Jenna Edwards
Cristina was very polite and helpful 😊
May 22, 2020
Google Public Storage sandra d
Cristina was amazing today! My movers dropped my keys right before the doors locked the night before. She locked my storage up the next morning and held onto the keys for me. She even stayed later when they closed to get me my keys when I wasn't able to make it on time.
May 18, 2020
Google Public Storage Stella Fernandez
The lady Jessica Rios was very informative and made it a good experience on my rental. Also she was quick and fast
May 16, 2020
Google Public Storage Curtis Tigner
Good storage unit, Jessica was friendly and helpful would recommend this place
April 9, 2020
Google Public Storage Vanessa “MamaBear” Price
March 31, 2020
Google Public Storage Taucia Mack
Scott (I named him Bruce) was the coolest kid on the block. When I tell you he got me out of an extra $84.00 for boxes, tape, and tape dispenser I didnt know I needed. If you can go to this public storage please do so. Scott is very friendly and thorough
March 26, 2020
Google Public Storage Kristina Schlegel
Incredibly helpful staff, great service, clean & well managed! Thanks to the whole team for setting me up!
March 19, 2020
Google Public Storage Mei Lin
Jessica R is really helpful! The location is great and the it fits my budget.
March 16, 2020
Google Public Storage Mark Bowers
This location is excellent-easy access on and off the freeway, secure, and well maintained. More importantly, the staff. Scott was the employee assisting us during check in and couldn't have been more helpful. He was very knowledgeable on all the steps required, did a walk through of our unit to be sure it was the right size, and made sure our access code(s) worked before finalizing the unit. He made the process super easy and was incredibly friendly, unlike experiences I've had elsewhere. For the price, this is a best buy in Austin.
March 15, 2020
Google Public Storage Sarah Osmer
Jessica was so friendly and helpful! Renting from Public Storage was such a seamless and easy experience. Highly recommend!
March 15, 2020
Google Public Storage Paul S
Jessica Rios was awesome, very helpful and provided a variety of available options with additional products to make our move easier. Thanks for your help and professionalism Jessica we appreciate ya.
March 13, 2020
Google Public Storage Sijifredo and JoAnn “Fred” Salinas
Quick fast service thank you Scott
March 10, 2020
Google Public Storage Jan Haynes
Mia is very personable
March 8, 2020
Google Public Storage Lisa Houston
Mia was VERY diligent, she sold me merchandise that I didn’t even think I needed. I don’t even think they get commission but they should! She knows her products. Great customer service I would definitely recommend anyone coming to see Mia at public storage
March 7, 2020
Google Public Storage Kristen Orosco
Adrianne was great and had great customer service and has lots of knowledge.
March 6, 2020
Google Public Storage A Google User
March 4, 2020
Google Public Storage Sergio Gaona
Don’t even waste your money, there are so many places where you can store your things, these people will tell you one thing when you sign the agreement and charge a whole different amount a month later. Awful experience and will never return again. I feel bad because I recommended this business to an organization and luckily we found another place.
March 4, 2020
Google Public Storage Johnathan Gutierrez
The Manager Kyle went above and beyond with customer service! What a wonderful experience. He held doors for guests, thoroughly explained the policies and made my moving process SO EASY. Highly recommend****
March 2, 2020
Google Public Storage Pablo Reyes
Jessica explained everything well. Kudos. However i kept getting billed way too early. A bit pricey but good service otherwise.
February 29, 2020
Google Public Storage Rosi J
Rented out a unit for a few months, very helpful staff! Overall good experience
February 29, 2020
Google Public Storage Samisha Hutchison
I call this store 2401 E Ben White and spoke with an employee name Regina. I’m stressed about moving and having to leave my stuff in a storage. She reassured me that the units was secured therefore my belongings would be safe. She answered all my questions efficiently. First time I experienced great customer service especially over the phone. They need more people like her at public storage.
February 21, 2020
Google Public Storage Curtis Miller
Scott, very fast friendly and helpful
February 21, 2020
Google Public Storage Marcie Beal
I've trusted Pubic Storage all my life with my personal things while moving from one state to another. I will never be using Public Storage ever again. My personal and business items were stolen directly from locker, on the third floor, after needing to take a keypad and timed elevator. They stated my unit was found without a lock on it on 02-01-2020 however I didn't learn about it until the 13th. They had already deleted the video by then. I had been at the unit on 01-24-2020 because I own a business. My account is set to communicate with me via email because my numbers change. My number changed and they failed to send me any notification about my unit but still managed to send me a billing reminder to pay for the storage space. There was no information to provide the detective that has been assigned to the case and they won't release the information for who else may have accessed that floor over those few days. I am at a complete loss and no one cares. I lost family heirloom items that have been passed from one generation to another. Insurance doesn't replace that. I'm heartbroken and my trust in Public Storage is completely broken. DO NOT LEAVE YOUR VALUABLES HERE
February 15, 2020
Google Public Storage Matthew Withey
Kyle was great. Quick and easy rental experience!
February 10, 2020
Google Public Storage Terrence Maas
I had to move storage locations last minute while in crutches for a climate controlled unit, and Kyle was tremendously helpful in setting everything up quickly and easily. Props to him and to this location.
February 4, 2020
Google Public Storage Kelly McCormack
Nicole was an absolute lifesaver when I was in the middle of a complex move from another state. She was able to make what I needed happen in the timing we both had. Without her willingness to support me and skill in setting me up, I don't know what I would have done!! I am very happy and appreciative to be at this location with my storage unit!
February 3, 2020
Google Public Storage Jesus Pacheco
Nicole and Mia did a great job helping me w a storage and even help pick out merch thank u
February 2, 2020
Google Public Storage Brandon Bridgeman
Nicole was so hopefully! She helped me when I was sad about Kobe Bryant’s death. She had a Lakers cup and we immediately bonded. She always has a smile on her face. Would recommend to all!
February 2, 2020
Google Public Storage 2G Swagg
Adela and nicole were great help and the most inviting personalities! I couldn't imagine leaving my things with better people thank you guys!
February 1, 2020
Google Public Storage Ashley Darkness
Nicole is great! She was helpful, friendly and accommodating!
February 1, 2020
Google Public Storage Maissel Garcia
Thanks to the girls at this place. They keep the place really clean. Thanks Nicole and Adela
February 1, 2020
Google Public Storage Winnie Sanders
Nicole and Adela were wonderful. Thanks girls
January 30, 2020
Google Public Storage Kevin Buckley
Nicole was really nice and straight forward
January 29, 2020
Google Public Storage Original Cindi
Good place to store my stuff.
January 27, 2020
Google Public Storage Tracy Mata
Kyle provided fast and friendly service! Strongly recommend t his location!!!
January 27, 2020
Google Public Storage Ike
Kyle set my appointment the same day and was very helpful !! He gave me a tour and was very respectful , Thank You Kyle !
January 27, 2020
Google Public Storage Stanton Pittman
Kyle, excellent
January 26, 2020
Google Public Storage Bernardo C
January 26, 2020
Google Public Storage Manish Patel
Adela and Kyle as well as Nick were very helpful! Great facility
January 25, 2020
Google Public Storage Ashley Martinez
I Recently signed my lease with Nick and he was super sweet and explained everything so well he answered all my questions without me even aaking the question. I recommend this public storage also its well maintained. They got my business for every move or extra space.
January 25, 2020
Google Public Storage Virginia McKinley
Kyle was very helpful and anwered my many, many questions. I really appreciate his time and professionalism. Jessica R. was the MVP to me for the day. She works at the location not too far from Kyles location on the other side of Ben white. She helped me and went above and beyond in explaining things and how they work with Public Storage. She is definitely a commodity to the company and her efforts really made my day! Thank you so much!!
January 22, 2020
Google Public Storage Marcus Aurelius
Nicole was awesome, very helpful
January 19, 2020
Google Public Storage Nick Daniel
Jessica was a great help finding the right size locker. The space is very clean and very secure!
January 18, 2020
Google Public Storage King Gret
Nick has gret customer service experience highly recommended
January 15, 2020
Google Public Storage Health Video Thomas
Scott was very helpful & quick about getting me in & out. I was impressed with the cleaness of the faculty. I would recommend this spot to any one looking.
January 14, 2020
Google Public Storage A R
We have stored in many different facilities including multiple public Storage locations. Public Storage for sure has As our business and loyalty.Their property manager and team is professional and very helpful. Nicole is a great manager and is very understanding and we really love The professional environment and Reassurance that our items are safely looked after. This location is highly recommended
January 14, 2020
Google Public Storage Jorge Garrett
Nicole was outstanding! Seamless process to get my storage needs!
January 14, 2020
Google Public Storage Royce Gallardo
January 14, 2020
Google Public Storage RatKitty
Nicole was great, fast service.
January 13, 2020
Google Public Storage clay benson
Kyle was great!...got me thru everything efficiently!
January 11, 2020
Google Public Storage jesse escobar
I always get the best customer service at this location. Nicole always really nice and helps me w all my questions. The place is really clean thanks
January 11, 2020
Google Public Storage Preston Hogan
Nicole is absolutely the best !!!!!!!!
January 11, 2020
Google Public Storage Cherie & Louis Moore
Nicole is the BEST hands down. She made sure that I was aware of everything before completing my sale. She is so personal I could talk to her all day. I love how professional she is and how much she cares about safety and her job. More companies need employees like Nicole.
January 10, 2020
Google Public Storage katelynn newman
Nicole was great and helpful thank for the service
January 10, 2020
Google Public Storage dazshaa
Nicole is a very great person, very helpful and respectful. She always has a great attitude and very cool spirited! She’s the best For this company 💜💜💜
January 10, 2020
Google Public Storage quintin johnson
I love this store!!!! Nicole gave us everything we need
January 8, 2020
Google Public Storage Nicole Jones
Nicole was very helpful in setting up my storage unit. Very friendly and efficient...would highly recommend coming here.
January 8, 2020
Google Public Storage kimberly west
***Accidentally posted at the wrong location*** I came to public storage for a rental space & in return got an amazing interaction with an employee. Nicole was so nice & helpful, and answered all of my questions. She explained everything to me and even recommended these moisture things that help prevent mold. Thanks a bunch!
January 8, 2020
Google Public Storage william jabour
Nicole, Nicole is always helpful and I enjoy my conversations with her Thanks William
January 6, 2020
Google Public Storage jacklyn longoria
Extremely helpful and was able to answer all my questions. The staff there (Jessica R) was very informative.
January 5, 2020
Public Storage Freddy Amaya
Forgot my code
January 3, 2020
Google Public Storage Ashley Zapata-Rodriguez
Second time renting at public storage. First time at a climate controlled unit. Was showed around by Scott. Very informative and friendly.
January 3, 2020
Google Public Storage Dany Ramirez
I came by with my mom looking for a storage room, she is learning English and I have often seen how many staff try to help out, are kind and patient. I was really shocked by how rude the front desk person named Nicole was towards my mom. She slammed the doors, wouldn't answer my mom's questions and wouldn't look at us while speaking to her.
January 3, 2020
Google Public Storage Jessica Del Valle
Nicole was very rude. I came by two times and she was very rude. I'm learning English so I speak slow and she looks mad about it. I needed to come back with someone to helped me translate and they even noticed the bad attitude. She slammed the doors, she wouldn't answer my questions, she didn't want to show me the storage location. If she is customer service its really disappointing.
December 28, 2019
Google Public Storage Carolyn Hall
Scott was awesome help me with getting my storage
December 24, 2019
Google Public Storage Martha Mills
December 20, 2019
Google Public Storage Shanika Cornelius
Update: 12/19/19 visited Public Storage once again and I finally rented a unit. This time I was assisted by Scott. Once again, I received excellent customer service and was completely satisfied with the overall experience. There was an online deal so, the unit I rented was on sale. Additionally, the location is very clean and the rental process was very easy. Most importantly, Scott was friendly and answered any additional questions I had. Thanks Scott. October: Thank you Brittany for taking the time to answer my questions about renting a unit. Your were extremely helpful and patient. I received excellent customer service.
December 15, 2019
Google Public Storage Bianca Deleon
Jessica R was great! Helped me out fast and very nice the entire time. She’s awesome!! Thanks to her!!
December 14, 2019
Google Public Storage Colleen Brent
Excellent customer service. Super clean and secure facility. Thanks for all your help, Bryan!
December 10, 2019
Google Public Storage Shannon Kearns
Marie helped me get going extremely quickly and is very accommodating and kind! Would definitely recommend this storage facility.
December 7, 2019
Google Public Storage Linda Tovar
Thanks for your help Bryan
December 7, 2019
Google Public Storage Kadijah Turner
Great place and great service. Thanks Nicole
December 7, 2019
Google Public Storage Mariel
Kim is very nice they were very informative and helpful. Clean and neat. Good online deal. After all the fees and promos it's $63 for 1st month for a 5 x 10
December 7, 2019
Google Public Storage J & J Nation
Nicole and Bryan were a great help.
December 4, 2019
Google Public Storage Hayley X
Nicole was amazing she helped me out and answered all my questions. She was very quick and efficient.. give her a raise :)
December 2, 2019
Google Public Storage bertha gonzalez
Really nice place, compared to other places. The people are great, Jessica R helped me out a bunch! Super sweet, extra helpful! Great experience here!
December 2, 2019
Google Public Storage elizabeth gutierrez
Nicole was super helpful and very informative. She made me feel good about moving into this facility.
December 1, 2019
Google Public Storage Alfred Foster
Great for storage
November 30, 2019
Google Public Storage Yvonca Harris
Happy holidays to the staff of PS. Nicole is very helpful at all times
November 30, 2019
Google Public Storage E. Tote
This storage place is the best super clean the whole staff is wonderful. Definitely will recommend. Thanks Bryan and Nicole
November 30, 2019
Google Public Storage Veronica Samuel
Great experience at this location. Nicole And Bryan very helpful
November 27, 2019
Google Public Storage Yessica Alfaro
Scott was outstanding. Got me in my unit and made it super easy. GO SEE HIM!
November 25, 2019
Google Public Storage tomas romero
The area is nice and the storage facility is top notch. Customer service was even better and all my questions were answered by the lady up front. Name was Jess or Jessica R. Great customer service.
November 24, 2019
Google Public Storage Amber Barron
Facility was super clean, and secure and the staff was sooooo helpful, Jessica R really helped me out!
November 24, 2019
Google Public Storage Rico Ruiz
when I visited this facility it was very clean and the front desk lady Jessica Rios helped me I greatly appreciate her😊😊😊
November 24, 2019
Google Public Storage Jessica Mitchell
Nicole was great, made it hassle free for me to get set up with a unit!
November 24, 2019
Google Public Storage Ashley Verse
Nicole was very helpful and has excellent customer service skills, very patient and understanding!!
November 23, 2019
Google Public Storage Bradley Safarik
Nicole was super helpful, helped us get the storage size we needed and a pretty hassle free time.
November 23, 2019
Google Public Storage Rod Grant (Rodrigo)
Gives quick accurate assistance thanks Nicole
November 22, 2019
Google Public Storage Maria Saenz
Excellent Service, Clean Facilities, Outstanding Prices
November 22, 2019
Google Public Storage Karen Holiday
Nicole was so great! She made the move in super easy! I didn't have a lock but they have them there so that saved me a lot of time. The location is very clean, you can tell that they are constantly maintaining the site. I've rented at other storage places but nothing compares to this place. My husband and are 2 happy renters!
November 22, 2019
Google Public Storage Alice Coronado
Nicole was very nice, welcoming and very helpful. I would definitely refer friends and family.
November 20, 2019
Google Public Storage Jessica Hernandez
Nicole & Kim are so amazing love them
November 16, 2019
Google Public Storage Warren Mack
I needed help & Kyle was so kind & was more than helpful! I am happy that he is the person I encountered...very nice young man!!!
November 5, 2019
Google Public Storage Constance Mays
Friendly, helpful staff Jessica R. is my favorite. Clean and secure we have been dealing with this storage company for 3 years without issue. Thank you for serving us.
November 4, 2019
Google Public Storage Michael Romero
The facilities was clean and the location is easy to get to. Jessica R was courteous and made the rental process easy and fast.
November 1, 2019
Google Public Storage Stephen V. Rockwood
Nicole and Kyle were awesome, very helpful and well informed. Highly recommend this place.
October 29, 2019
Google Public Storage Joseph Juarez
Great place..
October 29, 2019
Google Public Storage gabriel onyia
Thanks Nicole.
October 28, 2019
Google Public Storage Nicole Cloutier
Jessica R is very helpful, knowledgeable, and kind.
October 25, 2019
Google Public Storage Jean-Pierre Smith
Nicole, Provided excellent service. I will tell my friend about your service.
October 21, 2019
Google Public Storage David Kunkel
I just happened to walk past and maps decided I went there
October 20, 2019
Google Public Storage Megan Deussen
Just moved my stuff into storage today. Bryan help me set up everything and he was awesome! Very thorough but made the process entertaining and easy to follow. He answered all my questions and was happy to do so. Very helpful! Space was very clean!
October 18, 2019
Google Public Storage jessica hoefling
Nicole was amazing
October 17, 2019
Google Public Storage A Casares
Very helpfull
October 17, 2019
Google Public Storage Brack Botts
Nicole excellent customer service. Thanks for ur help
October 14, 2019
Google Public Storage Pete Elizondo
After reading up on renting storage units and being wary of the customer service that I could expect, I was pleasantly surprised by the attentiveness and helpfulness of the team at this location. I rented my space for 4 months and had no issues at all. When I moved out, the experience was quick and easy to close my account. Great job to the team!
October 13, 2019
Google Public Storage Nanette Tapp
Nicole is a stellar manager and a delight to do business with.
October 13, 2019
Google Public Storage Leah Grubbs
Nicole was amazing, very helpful always had an answer for our questions and always had a smile
October 13, 2019
Google Public Storage Irene Cruz
Good place for storage and employees there are Nice especially Jessica R secured storage and good climate control....
October 11, 2019
Google Public Storage Freddy Amaya
Brittany finally made sense of all the problems with my bill. Very good customer service at this location!!!
October 9, 2019
Google Public Storage KatHerring The Great
Nicole is awesome. Highly recommend!
October 8, 2019
Google Public Storage joe Martinez
October 4, 2019
Google Public Storage X
Thaanks nicole for all ur help
October 2, 2019
Google Public Storage Angeles Cruz
Nicole FINALLY fixed my code and rental agreement. Thanks for ur help.
October 2, 2019
Google Public Storage Andy
It used to be cubesmart which was great. Since public storage has taken over they won’t prorate your monthly rent if you move out at any point of the month. They won’t let you switch units and keep the promo. The lady there was pretty rude and completely not helpful.
October 2, 2019
Google Public Storage Brandon Weaver
Fast and friendly service from Nicole and great location
October 2, 2019
Google Public Storage Paul Samarripa
Nicole she helped me fix the email and got everything straight
October 1, 2019
Google Public Storage james peacock
October 1, 2019
Google Public Storage PRQ PRQ
Nicole was very helpful and showed complete customer service!!!!! Was very blessed to have had her🙏🏾🙏🏾🙏🏾
October 1, 2019
Google Public Storage Kate Chambers
Nicole was wonderful!
October 1, 2019
Google Public Storage Adrianna Quinn
I was helped by Nicole and she gave me great assistance when I needed help .. thank you guys
October 1, 2019
Google Public Storage Selena Allen
Awesome Service! Quick and Easy. Nicole was helpful to help me in my time of need! Great Customer Service!!!
September 30, 2019
Google Public Storage David Franco
Great service from storage setup to leaving with key in hand. I was walked through all the steps I'd need to access my Storage unit. Jessica was a great help. Thank you.
September 30, 2019
Google Public Storage Nicholas Van Wyhe
I highly enjoyed my experience renting from this facility and the great service Jessica gave me. She was very kind helpful. This storage facility is a great location, and very well taken care of.
September 29, 2019
Google Public Storage Jarrod Smith
Jessica R. Was so friendly and patient from the day I reserved my unit online by contacting me and letting me know I was welcome to come in to the office, until the i actually went to confirm my unit. This is my 2nd time using this location and can say this was the most memorable.
September 29, 2019
Google Public Storage Sandra S
My husband and I highly recommend this Public Storage location. We had an issue with a very complicated transfer of units which took a while to iron out, but when it was, we were more than happy with the resolution. Nicole, the manager, is very professional and conscientious, and responsive to customers’ concerns, and always returns calls promptly. The district manager, Sabrina, took care of our issues in a very satisfactory manner.
September 29, 2019
Google Public Storage Daniel Perez
September 28, 2019
Google Public Storage Marshelle Johnson
Jessica R
September 26, 2019
Google Public Storage Alex Lee
September 21, 2019
Google Public Storage Steven Richardson
Nicole and Daisy were amazing, helping me move out of my unit. I had a great experience with Public Storage!
September 20, 2019
Google Public Storage Jeene Olvera
AB omg was so amazing !!!!! Omg she helped me load all my stuff to 2401 location and guided me to 2301 for unit size I needed! She understands how hot and frustrating it was and was so kind and patient and helping me load and when I was buying the boxes and tape she as well helped and box some things! Great customer service
September 16, 2019
Google Public Storage Molly McKenna
Nicole was extremely nice and helpful.
September 13, 2019
Google Public Storage Krish Nair
Jessica R gave me really cold water in time of need
September 13, 2019
Google Public Storage Melissa Ream
Nicole was great and efficient! She had everything all ready and prepared for me even when I came in early! Thanks! Great service!
September 12, 2019
Google Public Storage Juan Cruz
Nicole, Great environment and very helpful!
September 12, 2019
Google Public Storage The Move Team Texas
Nicole was extremely helpful With great treatment and friendly service. The office is nice and there is never any debris around anywhere. I feel confident storing my belongings here. Its also not too far away from the warehouse.
September 12, 2019
Google Public Storage Garret McKenna
Nicole was amazing
September 7, 2019
Google Public Storage crystal travis
I came at last minute and Nicole help me out when I was in a bind. Super fast and easy. Thanks
September 6, 2019
Google Public Storage Jessica Lopez
Nicole Explained everything very well very polite well mannered would definitely recommend this location thanks for all your help
September 4, 2019
Google Public Storage Stephanie English
Jason was so helpful in getting the process set up. Easy. Seamless.
September 4, 2019
Google Public Storage Laura Verastegui
Everyone is so friendly at Public Storage!! Nicole and Jessica were so awesome and knowledgeable! Thanks ladies!
August 31, 2019
Google Public Storage Jewelry Erskine
Thanks nicole for all ur help
August 29, 2019
Google Public Storage Tina
August 28, 2019
Google Public Storage Mommy Of Two Kids
August 27, 2019
Google Public Storage paulina dosal-terminel
Nicole was such a big help at this location. Got me in and out within the hour even though I needed to leave halfway through to get cash from the atm! Such a good experience
August 27, 2019
Google Public Storage Valeria Loera
Nicole was very friendly and knowledgeable. She made my experience very comfortable and at home. Definitely felt the hospitality!
August 26, 2019
Google Public Storage Karen Knox
Really impressed with the facility and Jason’s professionalism and courtesy. He explained everything thoroughly and made the whole experience very pleasant. We have used Public Storage before at several locations and this one is the nicest we have seen.
August 26, 2019
Google Public Storage Derek Carrigan
Jessica K. Was a great help today
August 25, 2019
Google Public Storage Maya Avarzamani
Jason was a huge help getting me “moved in”.
August 24, 2019
Google Public Storage Alan Hao
Jessica R. Was super helpful when I called her before moving out and had a very positive attitude helping me check out of my storage unit
August 20, 2019
Google Public Storage Nakyshia Fralin
After having some difficulty at the Public Storage across the street I was lucky enough to get helped by Nicole. She was amazing. She could see I was a little frustrated and was very empathetic and gave me amazing help. Very thankful for her help.
August 19, 2019
Google Public Storage Chad Watts
August 16, 2019
Google Public Storage Squids
Nicole was very helpful and gave very clear explanations to every question we had.
August 16, 2019
Google Public Storage Marsha N
Wonderful quick service -fast & friendly set up for new storage unit! Very clear & thorough explanation of all details!!
August 14, 2019
Google Public Storage Gus Prince
Jason was very helpful. I would recommend to anyone looking for storage.
August 14, 2019
Google Public Storage bernadine samuel
Thanks Nicole for all ur help. You have always been a great help.
August 14, 2019
Google Public Storage Patricia Vonne
Nicole was on it! She helped me secure the space I needed on the spot. Thanks a million public storage.xo
August 13, 2019
Google Public Storage Joel Enhanciosa
Jason was great!
August 11, 2019
Google Public Storage Quinton Burke
Jason did an excellent job of helping me.
August 11, 2019
Google Public Storage Helen H. (Hell belle ATX)
I have a climate controlled unit here. It's secure and temperature sensitive. It's nice to pull something out of storage and not feel like I'm baking. This is a nice location. The restroom is clean. The office is nice and there is never any debris around anywhere. I feel confident storing my belongings here.
August 10, 2019
Google Public Storage Maisha Jones
Jason was of great service
August 8, 2019
Google Public Storage Henderson Jones
Wonderful manager, Kim, other staff are very friendly. Moving is stressful but they helped me figure out what boxes to buy and what size unit to rent. They were spot on. Facility is very secure and clean. Codes in and codes out.
August 7, 2019
Google Public Storage Chancellor Hall
Jason is the best around! I missed my cut of date by 1 hour and was forced to play an extra month, but Jason helped me get a refund for that month. The whole process was easy and quick. Thanks for everything!
August 6, 2019
Google Public Storage Ashley “Vstaratx”
Nicole is awesome she made sure my unit was ready to go when I needed it. Nicole answered all of my questions and even called me to verify my reservation. Amazing service.
August 3, 2019
Google Public Storage Antonio Montana
Had a great experience with Jason he was friendly and explained everything I would totally recommend
August 3, 2019
Google Public Storage Emily Dunklee
Jason was excellent today! He came in earlier than our normal reservation time at the last minute, was extremely prepared, kind, and organized!
August 1, 2019
Google Public Storage Rachel S
Nicole was a fantastic help! Everything was so easy and quick!
August 1, 2019
Google Public Storage ann reid
Nicole Is very helpful and polite while renting to us she was very thorough in explaining things she exactly what we needed
July 30, 2019
Google Public Storage voguerachel
Nicole was super sweet and knowledgeable :) she made move in day easy even when I got transferred the same day ! Took care of me within minutes !
July 30, 2019
Google Public Storage Leslie Compean
Nicole was friendly and was helpful in helping us navigate through the facility
July 30, 2019
Google Public Storage Alex A
nicole was excellent! very kind and efficient! helped me find a great deal and made sure i knew exactly how the process worked :-)
July 28, 2019
Google Public Storage Randy Ates
Thanks nicole for ur help and great customer service
July 27, 2019
Google Public Storage Banzai Raygun
Nicole ws a big help in getting my storage needs met. Thanks so much for making the process easy. Five stars!
July 26, 2019
Google Public Storage Johnathan Jaster
Quick, easy, and painless. Nicole was nice and extremely clear with me when checking into my first storage unit. She gave me useful suggestions to protect my property and could tell she was genuine about it. I would definitely recommend this location and Nicole as well.
July 26, 2019
Google Public Storage Raymond B.
Nicole was absolutely the most friendly person. Great customer service
July 25, 2019
Google Public Storage Angela Lopez
Nicole was amazing. Went through paper work and was a great help. Defiantly will recommend.
July 25, 2019
Google Public Storage Tarek Zaher
Nicole the Manager was extremely helpful and got me set up right away. Great storage!
July 22, 2019
Google Public Storage Linette Harris
July 19, 2019
Google Public Storage Brianna Margo
I needed to get a storage unit at about 4 pm and they were able to set up an appointment and hand me the unit the same day before close! Nicole at the front was a super big help and made this process really easy. 5/5 stars.
July 18, 2019
Google Public Storage Laura Lee
The staff are very helpful and kind. It is always very clean. The climate is so nice and cool, it will keep you moving while moving. I never worry about my possessions that far stored there. Very sage feeling. Great place.
July 18, 2019
Google Public Storage Nikki “Nikkilicious” G
Nicole was very helpful and her service was awesome and quick!
July 14, 2019
Google Public Storage Eric Sales
July 13, 2019
Google Public Storage daniel einsweiler
Thanks to Nicole for helping me get the rt size at the best price. Both girls were wonderful. Nicole and lauryn.
July 13, 2019
Google Public Storage Gutemberg Gutierrez
Nicole and Lauryn very helpful and made the process real quick and easy and answered all my questions. Thanks girls
July 13, 2019
Google Public Storage Mikel Watts
Thanks to Nicole for being so resourceful,
July 12, 2019
Google Public Storage Michele Passaretti
Nicole was so friendly and extremely helpful in the move in process! She made me feel comfortable and assured that my belonging would be kept safe! Highly recommend this location!!!
July 11, 2019
Google Public Storage Briana Marrero
Nicole did an outstanding job last week helping me and my husband find a storage. She saved us time and money. We loved the new storage place it’s very clean and nice.
July 11, 2019
Google Public Storage scott michaud
Awesome customer service. Thanks for all your help
July 10, 2019
Google Public Storage MICHELLE NEHME
Jason was wonderful at helping us find the size unit we needed and walking us through all the details for our move into public storage. I’d definitely recommend using this location. Great experience!
July 6, 2019
Google Public Storage Genesis Perez
I was helped by Jason and everything ran very smoothly
July 3, 2019
Google Public Storage Nancy Martinez
Service was good staff very polite assisted when needed will go back if ever needed
July 3, 2019
Google Public Storage Marcia Purvis
I had the pleasure of working with Nicole. She is very customer focused
July 1, 2019
Google Public Storage Rudolph Petschauer
Nicole did an excellent and efficient job of setting me up in a nice unit....
July 1, 2019
Google Public Storage Roger Arevalo
Went here needing a storage unit asap. It was an emergency for my company. Not only did Nicole assist me but her kindness and professionalism were exceptional. Will do business here again specifically cause of her.
June 29, 2019
Google Public Storage RichardnThuy T
Nicole and daisy was great and wonderful!
June 29, 2019
Google Public Storage Maya Shead
Nicole and daisy thank you for your awesome service!
June 26, 2019
Google Public Storage Mark Turk
Jason did a great job setting up our unit and answered all my questions.
June 26, 2019
Google Public Storage Vontez Evans
Nicole helped me find the right unit at the best price. Very friendly and out spoken as well. Thanks
June 26, 2019
Google Public Storage Bee Masayos
Rented a storage with Ms. Nicole and she did amazing job! Will refer her to friends and family. Go see her if you want your belongings stored safely.
June 22, 2019
Google Public Storage Shawn FiveOneTwo
June 15, 2019
Google Public Storage Frank Lopez
Nicole is wonderful she help me with all my questions and very professional. Thanks
June 11, 2019
Google Public Storage KATHERINE TRUJILLO
Thanks to both Nicole and Kia for the excellent customer service thanks for listening to all my problems and making my move easier
June 11, 2019
Google Public Storage Milissa Elsbury
Kia and Nicole did a great job in transferring me to a bigger unit. Thank you for all your help.
June 10, 2019
Google Public Storage Kristen Strong
It was a great experience working with Kia. She is super friendly and helpful and got us set up with our unit quickly. The units are also nice and clean and work great for us.
June 9, 2019
Google Public Storage Lance Hammond
Jason help today and did a good job.
June 8, 2019
Google Public Storage Ivan Soltero gil
Few days ago I when to rent a unit from this place and had the best costumer service ever by a lady name VICTORIA she was one of the most professional person she explained everything about this storages show me around the place and explained all the security they have so I felt really safe about my stuff so I got the unit thanks to her VICTORIA-KIM keep on the good work 10+++
June 7, 2019
Google Public Storage Ruth Harros
June 7, 2019
Google Public Storage Puppet Fun
June 4, 2019
Google Public Storage John Flores
Kia was very helpful and professional. Location is very clean.
June 1, 2019
Google Public Storage Stacy Kellams
I had to be referred over to this facility from the one next door. I was in a huge hurry because my GPS took me to two other public storage before the right one and I walked in at 5:50pm. There was a gentleman in front of me who had walked in at 5:30 to book 4 units. Kia didn't miss a beat by letting me know the situation and that it would be a bit of a wait. She asked if I wanted to come back so I wouldn't have to stand through the four unit booking process. Unfortunately for both of us, I had a flight to catch at 6am this morning so I couldn't wait. We all ended up having a good time chatting and Kia made the experience fun and seamless for both of us at the same time. She was thorough and professional. A great smile went a long way to make the process smooth and if I could have, I'd have taken her out for dinner because it was almost seven until we finished up. THANK YOU
May 28, 2019
Google Public Storage Mc donald Chakwira
May 28, 2019
Google Public Storage Max Frank
Kia is awesome. Super nice, funny and helpful. The facility is spotless, climate controlled and has great security.
May 20, 2019
Google Public Storage Carol Urias
Spent the morning searching for a place to store my belongings and this location was by far the cleanest and the manager was every so nice and full of knowledge. I recommend this facility wholeheartedly.
May 16, 2019
Google Public Storage Kathy Mankin
Luanne went above and beyond...an accident led to a late arrival of our moving truck. Luanne stayed late to allow us fast ingress to my rented the units. Very helpful!
May 16, 2019
Google Public Storage UNcageD YetINoG
Kia was very helpful, kind, and considerate regarding our property and made sure we had everything we could possibly need. Great experience and I hope she's there when we need to do business again.
May 7, 2019
Google Public Storage Analisa Flores
Kia was so helpful and showed me a couple units to help me decide what would work best for me. She was also great at recommending what moving supplies I might need. She made the whole process so easy
May 4, 2019
Google Public Storage Editha Tyson
This place was awesome. Kim was a ray of sunshine and made everything so easy. I've dealt with other storage units before and it's never been this nice of an experience. She was a breath of fresh air and made sure that I understood everything that was going on. I really hope everyone else there is as wonderful as she is. Thank you so much!!
May 3, 2019
Google Public Storage Mandy Cline
Great storage facility! Kia, the manager, is awesome and friendly.
May 2, 2019
Google Public Storage Lisa Wichman
Luanne helped me and she was so great. Super friendly and was able to answer all my questions. I love people that care about doing a good job. It shows.
May 1, 2019
Google Public Storage Victoria Garcia
I am very grateful to Luanne! Luanne was extremely helpful, responsive, and friendly. Thank you for your excellent service and guidance.
April 26, 2019
Google Public Storage Matthew J. Cotter
April 23, 2019
Google Public Storage Gayle Kirkpatrick
Kia was very helpful, pleasant and efficient in transitioning my account.
April 23, 2019
Google Public Storage Larry Tardy
Kia was great to work with. Fast. Knowledgable. Ready to help in any way.
April 18, 2019
Google Public Storage Brittany Nanos
Kia made my transition smooth and easy and she was very pleasant.
April 14, 2019
Google Public Storage Yvonne Horton
Made transition very well. Very pleasant experience.
April 9, 2019
Google Public Storage Crystal Shaw
Jason was awesome and super informative! He asnwered all my questions that I had..The facility was clean and tidy.
April 5, 2019
Google Public Storage wild river
Nice and new. Very clean
April 4, 2019
Google Public Storage Leah Wrons
Went by today to pick something up from my friends unit. Talked to Kim at the front desk, and she was super helpful, friendly, and followed a great security process to ensure the safety of my friend’s unit. Bravo. I don’t currently have a storage unit, but I have used them in the past. This experienced enforced that, when I was their customer, my belongings were safe.
April 3, 2019
Google Public Storage Rocky Quinn
Quick simple and to the point! Great experience leasing with Jason
April 3, 2019
Google Public Storage Megan Reynolds
Jason Helped me today he was very nice and did a great job. He was very thorough. The rental was quick and easy.
March 26, 2019
Google Public Storage Connie Herrera
Jason was very helpful & their prices r very reasonable.
March 25, 2019
Google Public Storage Unbreakable Spirit
Nicole is hands down A+ with the customer service I receive from her every time.
March 6, 2019
Google Public Storage Tequila Butler
Ms. Kim provided a wonderful experience. The property is well maintained. I recommend this location.
February 22, 2019
Google Public Storage Susan
Kim & personnel are very helpful. I had to do some moving around of my belongings. Kim has gone out of her way to help me. Also found Kim & Shestie to be conscientious about keeping the property clean. The lights are motion sensitive. I wish the timers on the lights stayed on longer.
February 21, 2019
Google Public Storage Minerva Lozoya
Kim and Nicole were so helpful if figuring how to file a claim after my unit got wet.
February 20, 2019
Google Public Storage Anna Tcurkan
February 13, 2019
Google Public Storage Denise Gray
We stored all of our belongings at this facility in November 2018 (27 years of marriage and 3 children worth of memorabilia and personal items). We moved back overseas in January 2019. On February 6, we got word that a sprinkler system had malfunctioned at the facility and our unit was affected. Jason Mortenson is the area manager and was on vacation when all this happened. I finally got in touch with him on February 11 after receiving word about our belongings. The other person (Steve) who was taking calls for him during his absence was not accessible. It really did not do any good to talk to Mr. Mortenson. His response was that a waiver had to be signed by the person responsible for removing our belongings. Because we are overseas, other people are working to take care of moving our things to another location because there is no other unit available to us at the current facility (not that we would keep our belongings there if there were!). I think the thing that would make me NEVER choose this location again is that lack of empathy that no-one has shown. Mr. Mortenson never once even said "I am sorry this happened to you guys!" It's just another day in the office for him. He really needs training in working with CUSTOMERS! Even when you get fast-food and a problem happens, the manager expresses some form of regret. We will be so relieved to have our belongings (what we can salvage) away from this place. I would never advise anyone to use this location or any Public Storage location. We are very disheartened by the way we have been treated and the lack of regret that has been shown by the management. Update: I just found out from my insurance company that Public Storage has insurance and they are liable when they are at fault! This did not come up in any conversation I had with them. Please be informed and do not think that if you do not have your own insurance and something bad happens that you are "out of luck". They will not inform you of this! It's very dishonest, but it is a fact!
February 2, 2019
Google Public Storage Robert Frazier
Always helpful when i go in
January 31, 2019
Google Public Storage Zeferino Saucedo
January 30, 2019
Google Public Storage janet jones
location is perfect--close to my home and work place and the prices are low. Staff was helpful and very nice (Nicole??)
January 29, 2019
Google Public Storage Joann Taylor
Kim is always so sweet and has great customer service thanks for all your help
January 29, 2019
Google Public Storage Niles Fisher
Kim is so amazing she was very helpful and was very kind and super SWEET!!!!!!!
January 25, 2019
Google Public Storage Jay Logen
Kim did a wonderful job of assisting me and was very thoughtful and informative on what public storage has to offer. Her product knowledge was on point and I enjoyed this rental experience
January 12, 2019
Google Public Storage Gerald Jackson
The person that works this location is Kim H. I was not able to make this location. for about two weeks. Always closed when I got off work. She has gone above and beyond to give the professional assistance that's why I remain at public storage thanks to employees like Kim H
January 1, 2019
Google Public Storage gloria lenoir
Kim is so terrific! She has been very helpful to us. We appreciate her.
December 30, 2018
Google Public Storage Lucy L
Kim went above and beyond with her customer service, helping us immensely with several different things at once. We also feel that our family's items are well-kept here because of the environmental controls, and the secure entryways. Thanks! :)
December 27, 2018
Google Public Storage David Forsyth
Great customer service from ?James?. Thanks for your help!
December 20, 2018
Public Storage Melissa Ramirez
How much do the storage units start at?
December 10, 2018
Google Public Storage Laura Turner
I met with Kim and she was super kind, helpful and informative. I feel very good about using this location to store my belongings!
November 10, 2018
Google Public Storage Ken Lemon
Kim is always friendly & she is a very big help all of the time,her customer skills are among the best l've experienced in a while,dont know what we'd do without her*
November 9, 2018
Google Public Storage Jeff Hemphill
It was OK
November 8, 2018
Google Public Storage Chelsea L
Kim was wonderful! Extremely helpful, prompt and patient. Thanks!
October 19, 2018
Google Public Storage ade oni
Good
October 12, 2018
Google Public Storage Brett Chandler-Finch
September 20, 2018
Google Public Storage Zachary Crawford
I stopped Kim’s store and she answered all my questions I had about storing property. It was very clean and I felt right at home with Kim!
September 20, 2018
Google Public Storage Fernando M.C
Kim was great and helpful. She was very welcoming as soon as you enter the office. She answered all my questions that I had and I was pleased with her. Customer service is important and I would recommend this place. The property was clean as the office.
September 16, 2018
Google Public Storage Christen Tull
Kim was wonderful and sweet and got me in and out super clean place and even have materials on hand if needed definitely will use in the future and recommend to others
September 11, 2018
Google Public Storage Lance Lawson
I have rented a unit at this location for years and when ever I need anything, the staff is willing to help as Kim did this past weekend. Thank you Kim
September 10, 2018
Google Public Storage Adam Ruma
This location is very easy to access, the facility is secure, but simple to get upstairs to your unit, and the staff was extremely friendly, with Kim helping me get set up quickly and walking me through a few finer points to help make it simpler if I need to get a different sized unit, had a question about a bill, etc. Kim was especially nice. Thank you!
September 8, 2018
Google Public Storage Ray H (Dinsdag)
I've rented here for several years and only stopped because I moved away from the area. The staff are always kind and helpful and working to keep the place clean. I would recommend this location to a friend.
August 29, 2018
Google Public Storage Marty Weiss
I was just about to close my unit today and move to a storage facility closer to home. Taylor was SUPER helpful today that I not only decided to stay, I upgraded my unit to a larger space. Thank you, Taylor! Super clean facility and friendly staff!
August 18, 2018
Google Public Storage Laurie Frick
Kim at Public Storage was super helpful and quickly helped up swap the unit we reserved online, got all the paperwork complete... super smooth transaction. This facility looks almost new, very clean - everything worked. Easy access.
August 17, 2018
Google Public Storage Melissa Quackenbush
I had an issue with some boxes that were being delivered to this facility, and Kim saved the day. She went way beyond the call of duty to ensure my delivery was safe and secure and even went so far as to load it all onto a dolly for me. I can't thank her enough for her help! In addition, this facility - where I've kept my belongings for almost four years now - is always super clean and well maintained.
August 15, 2018
Google Public Storage Kade Johnston
Nicole had fantastic service
August 2, 2018
Google Public Storage William Griggs
Kim is part of my business team! Thank y’all for all your help
July 30, 2018
Google Public Storage James Keating
Kim was wonderful and incredibly helpful. I would recommend this place a million times over.
July 24, 2018
Google Public Storage Shawntia Dunna
Great experience, really nice service!
July 18, 2018
Google Public Storage Liz Logan
This place is seriously great -- the climate control and safety features aren't even the best thing about it. The guarantee that rodents are not likely to eat your things is paramount. Lastly, KIM IS AMAZING! so helpful, patient, showed us all over the property at different rental options. Even didn't mind at all when we changed our minds a couple times. Really great, we feel in good hands at this location of public storage, with Kim.
July 8, 2018
Google Public Storage Jordan DiGiacomo
Kim was amazing from the moment I walked in she was very friendly and knowledgable. I feel super confident storing with Public Storage.
June 20, 2018
Google Public Storage Arnold Serota
June 10, 2018
Google Public Storage Haydee Rodriguez
We were looking at many storage places & came across this one and we decided to rent here for the great customer service, Kim was wonderful and answered any questions we had.
June 9, 2018
Google Public Storage Tony Galindo
Kim was very Helpful, and knowledgeable. She was able to help with may storage needs.
June 9, 2018
Google Public Storage Danielle Cox
Check is always so helpful let be this facilty
June 3, 2018
Google Public Storage James Hernandez
Worl most sitty place the manger dont know what is going on the elevator has be broken for 3 month and it says control temperature and would assume it cool in there but nope it Like 90 inside i know this is texas and hit is 100 105 but i not paying 200 for control hot ass air at 90
May 28, 2018
Google Public Storage Curtis Overstreet
May 19, 2018
Google Public Storage Dan Muldoon
Kim was awesome. Helped me at the last minute when she didn't have to! Thanks KIM!
May 18, 2018
Google Public Storage Mike Y
Not well maintained. If you do only a tiny bit of shopping around you will find better deals for better facilities. The elevators have never worked properly. And the carts are always locked up.
May 17, 2018
Google Public Storage Phillip Arroyo
I recently went in to get a bigger unit and was very impressed with the great customer service from James. He was on time for our appointment and very helpful in our decision making. I would recommend anyone there the staff is always helpful. Thanks again James!
May 14, 2018
Google Public Storage Sydney McCain
I have had my things stored at this Public Storage location for almost four years. CJ has always been courteous, professional and helpful in every way. Recently, she assisted me with a billing problem which had been my oversight; and it was resolved immediately, thanks to her help. I could not be more satisfied!!! Update: Two weeks ago I moved my belongings out of this facility. Again CJ was very helpful! She assisted me in saving one month's rent by advising me to move on the last day of the month rather than on the first! You rock, CJ! Very satisfied customer!!!
May 13, 2018
Google Public Storage Bryan Craft
Tamra helped us out right away and left her store to help us get a unit ...she was awesome
May 13, 2018
Google Public Storage Cheyenne McGehee
Tamra was very helpful. Grate service
April 23, 2018
Google Public Storage Kamola Pulatova
I never thought I'd say I received amazing customer service at a storage unit facility, but crazier things have happened. CJ was so easy to get a hold of, very knowledgable about the property and was very flexible with us needing to upgrade to a bigger unit. She even called a week later after we moved in to make sure everything was going well! CJ, thanks for giving me the warm & fuzzies!
April 11, 2018
Google Public Storage Amy Aguero
I love renting at this property. Stephen was on duty helping with my payment issue and was very helpful!!!
March 30, 2018
Google Public Storage Rochelle DeHart
Stephen was very friendly and helpful. Appreciated the excellent service!
March 22, 2018
Google Public Storage Hall Family
I never knew how important the customer service aspect of a storage facility could be until I rented from this location. CJ is amazing - I've left my unit open numerous times and she's always locked it for me and called me. When my credit card gets changed, they've always let me know so there's no interruption of service. I lost my key and was able to get the lock cut off and a new one put on in no time. They are amazing!
March 19, 2018
Google Public Storage TEJANA GLORIA 512-679-0651
Yuk, beware they have interest fees and bill you for 2 months at a time. Beware, be afraid of their staff, some are friendly and some are a nightmare. Beware of their billing. I do not, do not recommend them
March 13, 2018
Google Public Storage Anita Chow
This is the first time I've ever leased a storage unit. I have to admit, at first I was skeptical and regretful. I felt the person who did my lease spent more time trying to up-sell me than going over the lease itself and the terms/conditions. Towards the end of my lease, CJ was able to help me out tremendously. She is seriously the best! If you can deal with her and only her, do it!
March 2, 2018
Google Public Storage Bor M
Kim is amazing!!!
February 15, 2018
Google Public Storage Jocelyn Walker
Manager CJ, E Ben White Public Storage location, "Simply the Best". This location is always clean and manager CJ is out of the office on the property available to lend a helping hand, answering all questions and providing solutions. Keep up the good work, E. Ben White team. Jocelyn Walker
February 14, 2018
Google Public Storage Kayla Kash
February 4, 2018
Google Public Storage Jennifer Meadows
I only needed to store my items for about a month and this place was perfect to do so. CJ was amazing and very professional! Her customer service is exactly as it should be. She promptly returns phone calls and talked and walked me through the entire sign up process. The temperature controlled environment was easily accessible with the code she gave me. The elevator was large and perfect for getting upstairs. Need a place to store stuff? Go here and ask for the amazing CJ.
January 23, 2018
Google Public Storage Jim Lacy
CJ, the manager, was very helpful from start to finish in the rental process. She returned my calls promptly and had good information and advice! The site is very clean, easy to access and is in a convenient location.
January 23, 2018
Google Public Storage Dace Slisane
Great place! This is second time I am using this facility for storage. Always great people and easy to do business with them. Stephen helped me today and he was great! Gave me options and a great price! I got everything I needed. Thank you and definitely recommend this location
January 22, 2018
Google Public Storage Andrew Auten
CJ keeps this place running perfectly. She's the only reason we keep returning to this particular Public Storage. A storage space is just a storage space. It's the people that matter. CJ is awesome!!! Give that lady a raise!
January 17, 2018
Google Public Storage Heavenly Chambless
Great security.
January 13, 2018
Google Public Storage Sheila Machado
Chose this place on a wim. Really enjoyed the interaction with the property manager CJ. She made it a very easy move in. Love the customer service. Would recommend using them and we use them everytime we need a storage.
January 11, 2018
Google Public Storage Aliena Remborn
Stephen was awesome! I was having a bad day and he made me smile.
January 6, 2018
Google Public Storage Krista Allen
CJ is hands down the best at customer service and going above and beyond. She even gave me some tips for storing my belongings long term. Sweet lady. Great location, great prices (I compared prices & they are less expensive than their competitors) and the entire facility is clean with plenty of convenient parking. Five stars from me. 👍
January 2, 2018
Google Public Storage Angela Garza
Great customer service!
December 24, 2017
Google Public Storage Aron Johnson
CJ was extremely helpful. I'm downsizing from a 3 bedroom house to a tiny 1 bed apartment downtown. Out of all the storage options, this was the best location for the price and size of the units.
December 20, 2017
Google Public Storage Sadai Bettyis Carter
Ariana was amazing and so helpful. She helped me make this move as easy as possible. I really appreciate her taking her time and helping me figure out which one will be a fit for my goods.
December 12, 2017
Google Public Storage Jeff N
This is a great facility, clean and well managed. It was a pleasure to work with CJ when I needed to expand from a 5x5 to a 10x10.
December 11, 2017
Google Public Storage Celina Artusi
The facility is clean, well-maintained, and feels secure with the multiple code access points. The location is great and easily accessible. CJ is super helpful and friendly. I've had a storage unit here for years and urgently needed another smaller one and CJ was very accommodating, having everything ready to go when I arrived after having reserved online. She goes out of her way to help. Definitely recommend.
December 11, 2017
Google Public Storage Mayra Artusi
CJ is friendly, professional, helpful, and caring. I've been storing things here for years and will continue to do so knowing she is managing the facility. I recently needed more space and CJ quickly accommodated me, finding another unit and making the process as quick and easy as possible.
November 27, 2017
Google Public Storage Stephen Waddill
Got a great deal online and CJ called me immediately to arrange a tour and finalize the arrangement. What great service! Thanks to the manager, CJ for being so helpful. She even remembered my name days later when I moved in. Happy customer.
November 22, 2017
Google Public Storage Monroe Garrison
Very professional and accommodating. CJ is incredible. Thank you CJ!
November 7, 2017
Google Public Storage Clara Langley
Customer Service at this location was awesome. Thank you CJ for all the help you gave us. I would recommend anyone to this location.
November 1, 2017
Google Public Storage Jane Jenkins
Just signed up for a unit and Virginia was so helpful explaining the process and getting me registered. Her professionalism and genuine interest in providing me exactly what I needed was the highlight of a day that had been fraught with all sorts of difficulties. A refreshing change from the moment I arrived until the moment I left. UPDATE: CJ is an angel. Every time I have a question about my rental she patiently explains the answer. It doesn't matter if she has hordes of people checking out, or checking in. She finds the time to return my calls and provide excellent advice. Public Storage on Ben White rocks!!
October 15, 2017
Google Public Storage Chrissy Sanders
Outstanding customer service by CJ. She always goes over and above to ensure I am a satisfied customer. The facility is super clean and was conveniently located. CJ is the main reason why I have always used that location. It is her dedication to the company mission that keeps me coming back.
September 11, 2017
Google Public Storage Janet Kallus
CJ is awesome! She is very helpful with storage tips and how to protect items. I asked if the company treats their employees well and she said yes and really enjoys her job. That is important. The facility is clean and well maintained. Great customer service with a smile.
August 28, 2017
Google Public Storage Jon Howard
CJ provides the ultimate in customer service. I wish all things were this easy. Thanks CJ!!
August 20, 2017
Google Public Storage Taylor Clark
Great price, great customer service and very clean units! Cj is very helpful and very nice. I had never rented a storage unit before and CJ answered all my numerous questions over the phone and in person. Thank you for your help!
July 27, 2017
Google Public Storage Cheyenne Brooks
CJ is the bomb-dot-com. This is my first time getting a storage unit and I was unsure about the size I truly needed, and instead of pressuring me to just get the one that was shown, like other companys, CJ guided me to a smaller unit that was perfect for the amount of items i had. She was truly helpful, and a peach(: Go and get your storage unit TODAY!!!
July 25, 2017
Google Public Storage Malathi Bollampally
CJ was very helpful and friendly. She followed up with a call to make sure our reservation was good. The place has many carts which helped us a lot in moving the stuff into the storage.
July 23, 2017
Google Public Storage David Ross
Came in yesterday to get prices and cj was extremely helpful. Didn't rent at this location but I didrent with anther public storage. Thank you cj for your help.
June 23, 2017
Google Public Storage J J
VERY HELPFUL CONCERNING BREAK-IN. CJ is the best! When my storage unit was broken into (along with four others at this location), CJ was so helpful. She took photos of my ransacked belongings since I was out of state and assisted me with my insurance claim. She was also very helpful in explaining how the thieves were able to break in and escape surveillance. Also, Kareem was extremely nice too, explaining how their Climate Control procedures didn't cover the water damage to my antique table when rain entered my storage unit on the 2nd floor. He helped me understand that Climate Control only applies to the humidity level in the facility, not water damage from rain entering my unit. CJ and Kareem are sweethearts; too bad they couldn't persuade the owner to offer me at least one month's free rent for all the damages incurred by theft and weather, considering I've stored my belongings there since 2009. S P Your review will be posted publicly on the web. Learn more
June 14, 2017
Google Public Storage Blair Baxter
C.J. and Jacob were great help, I could not be happier with the process.
May 26, 2017
Google Public Storage Larry Swayze
CJ has customer service down pat...she is great! Always accommodating the customer and making sure their onsite needs are met. Plus she has been there since I started renting back on '08. Thanks, CJ!
April 11, 2017
Google Public Storage Austin Buckingham
Excellent customer service. CJ, Vernon and Danial are personable and helpful employees. site seems secure and is a great value for climate controlled storage.
April 6, 2017
Google Public Storage Christopher Ogbonna
I've been a customer here a year now with absolutely no complaints. CJ went above and beyond in getting everything set up and haven't had a problem.
March 24, 2017
Google Public Storage Brian Wamsley
Hello, I just wanted to say thanks to CJ for being a very kind and wonderful friend. I have known her for a long time. She has always been there for me when I needed storage and I like her location because it is a very handy location. If and when I need a storage facility again I will be sure to contact her again. Thanks for the great service CJ and staff. Brian Wamsley *****
February 10, 2017
Google Public Storage Ronnie Yoder
Joleen was friendly, helpful, and professional! Amazing customer service. All my questions were answered and my storage problems solved! Thank you again!
January 27, 2017
Google Public Storage Misha Sakellaropoulo
This is my second stint with this location over the last 5 years & everything is running smoothly. CJ and Kareem go out of their way to make you feel like a valued customer and that your belongings in good hands. They even had no issues with an ABF UPack storage cube staying on premises for 48-hours. If this location is convenient for you, you'll only be pleased.
January 18, 2017
Google Public Storage Essays4dummies DOTcom
Kareem was awesome!!
January 11, 2017
Google Public Storage Kelly Runyan
CJ was amazing! She was extremely knowledgeable and a great help. Terrific customer service from the staff. The facilities were very clean and well kept.
December 31, 2016
Google Public Storage Desiree Ziegler
CJ is such an amazing woman at her job. Always on the ball and always remembers our unit without any prompting. Will always come back when we need a storage unit if shes here.
December 29, 2016
Google Public Storage Amy Adams
I've used various Public Storage facilities over the last 25 years, and this one is far and away the best. Manager CJ sets the standard for customer service — she's personable, professional, and accommodating. The location (and ease getting in and out of the facility) can't be beat.
November 19, 2016
Google Public Storage Rachel S
CJ is so awesome! She's been so helpful with everything we need. We feel totally confident with the safety of this facility.
November 9, 2016
Google Public Storage Miranda DeLeon
this is my second time renting from public storage & i love it. CJ & Nicole are always friendly and super helpful with great customer service!!!!
October 27, 2016
Google Public Storage Amy January
Affordable storage solutions
October 16, 2016
Google Public Storage shumari williams
CJ and Nicole r always very nice and friendly. This store is always clean.
September 23, 2016
Google Public Storage Carlos Dixon
Love this location. CJ is always friendly and helpful, also enjoyed meeting Nicole the last time I went in store. Great service
September 23, 2016
Google Public Storage Niles Fisher
July 1, 2016
Google Public Storage Jonna Ayala
Came in to ask questions on renting a unit and have never had such good service as I received from Adrianne. Highly recommend this location
May 10, 2016
Google Public Storage Aly
Cole was very helpful. Would do business here again.
April 3, 2016
Google Public Storage Johnny Rogers
This location was very clean and the service was excellent! I arrived early to check on a storage unit and CJ allowed me to look at the unit ahead of schedule. Great prices and great atmosphere!
March 22, 2016
Google Public Storage David Powell
Facilities are clean and well-maintained. CJ in particular is excellent and has always treated us more than fairly. We have 5 units in this facility and I have no doubts where their security is concerned.
February 23, 2016
Google Public Storage Cheri Chase
CJ (manager) is a miracle worker! She was so gracious and friendly. I was in a tight situation with moving my mother and sister here from Massachusetts and she was able to find me a 10x20 unit on the first floor. She came in a little early because my movers were going to arrive early. CJ went above and beyond and her customer service is excellent! This is the 3rd time I've had to rent a storage unit and CJ has always been a gem, making my life easier. She's the best!
February 11, 2016
Google Public Storage jaleel romeo
I came in to buy some boxes because I was moving and was amazed by the customer service. Nicole did an excellent job in assisting me and was very helpful.
January 22, 2016
Google Public Storage Martin Alexander Dalton
CJ was awesome! I had a great move in, place is clean and well kept.
January 22, 2016
Google Public Storage Paloma Diaz
This was my second time with public storage. My experience the first time was great, it's clean and everyone is really nice. I was moving to a new place and needed a storage unit I automatically thought of Cj. Thank you CJ for making both times so easy. It is no fun moving or finding a storage, you made it easier. Will definitely recommend Public Storage.
December 18, 2015
Google Public Storage Tokoyo Carlton
Thx Cj and Nicole for making me and my family experience as easy as possible. Cj excellent customer service
December 3, 2015
Google Public Storage Rhonda Lawhorn
My experience was so great at this location CJ and Jacob was so helpful, they made my first tone storage experience ready and pain free.
November 28, 2015
Google Public Storage Nicole Alaniz
I rent at the Montopolis store and Kim is wonderful. Great attitude
October 24, 2015
Google Public Storage Waterloo Fishing
CJ is very helpful ,positive and caring Highly recommend this place!
September 8, 2015
Google Public Storage Steve White
Blade and C.J. got me all set up in a matter of minutes! It's a well oiled operation with super friendly and helpful staff.
September 2, 2015
Google Public Storage Belinda Rivera
Thanks CJ and Alexa would recommend this storage to anyone facility is always clean and the staff is awesome
August 30, 2015
Google Public Storage BARBARA CAPOZZOLI
MATT AND CJ WERE VERY FRIENDLY AND ANSWERED EVERY QUESTION I ASKED THEY WERE VERY HELPFULL...THANK YOU CJ AND MATT,,,, TAKE CARE. BARBARA CAPOZZOLI
August 18, 2015
Google Public Storage Tracy Brown
Super clean & secure facilities, great staff, and conveniently located.
August 2, 2015
Google Public Storage Henry Batista
The customer service given by CJ was one of the main reasons I enjoyed my experience at this facility. She helped us find a storage Unit over the span of 3 days and did everything she could to get us one even going through "busy season". I would recommend this facility to anyone who wants great service first hand. Great Job CJ!
July 29, 2015
Google Public Storage Chris Jensen
I go into this location frequently to purchase moving supplies. Josh and CJ are always very helpful and knowledgable. Seems like they run a tight, clean ship. If I never needed storage, this is where I would go.
July 9, 2015
Google Public Storage Sara Patuel
The facility is great and always clean, but I am most impressed by the customer service given by CJ and Josh. I have had more interaction with CJ, and she is always cheerful and extremely helpful. I recently met Josh and he was also extremely helpful, I have been very impressed by both of them. This is not the type of business, you expect a lot of customer interaction but when you need great CS, both CJ and Josh provided it with a smile. I would not have thought I would be writing a glowing review about my storage facility! :)
May 14, 2015
Public Storage John Perieda
May 14, 2015
Google Public Storage Jessica Elliott
Excellent service
May 13, 2015
Google Public Storage Christie R
With all the stress of moving, I was happy that renting my storage unit was easy and stress free. The price was great for a climate controlled unit and the service was excellent. CJ was very helpful and nice. I've been there a month and the place is well kept, clean and safe. I highly recommend this Public Storage.
March 6, 2015
Google Public Storage TAMACC Member Services
The staff is always very friendly and helpful. The property is clean and feels very secure. Once I received a call from the staff because there was some water near my unit - they were just concerned. Went to check it out and it appeared someone had spilled some water while they were moving in. I am grateful the staff are so observant and consistently checking the units - it could have been something very bad. I do want to give a big shout out to the manager C.J. - she is always friendly and very patient (LOL forgot my codes a few times). Thank you C.J. for having such a wonderful experience.
February 26, 2015
Google Public Storage Baldeagle Badass
Great customer service and personal accommodations by CJ! Our company has used the Public Storage location across the highway for many years. We recently needed to upgrade to some climate controlled units at the end of last year and, thanks to CJ, the transition went extremely smooth. We required some extra special attention due to the sheer magnitude of our possessions. Thank you CJ,
February 26, 2015
Google Public Storage Ana Butler
I have been at this storage unit for over 2 years now. The reason I stay here is C.J! She is a life saver and provides a positive and professional client experience every time. I had an issue with corporate not following through on an agreed upon price, she was the only one to actually followed up and got back to me on my issue! If she is not a manager yet, I can't understand why. Ask for her when you go in and you will not be disappointed. Keep up the great work!
January 5, 2015
Google Public Storage Chris Dierschke
Management was professional, courteous and helpful in every way. I had a 1 hour slot to look at a unit, sign a contract and unload the items in my truck and this all had to be done during my lunch hour on a short notice. Minutes after I made a reservation online, the property manager contacted me and we set up a time that I could swing by and look at the unit. Her appointments had her booked up way beyond my allotted time so we agreed to make a later appointment. Within a few minutes she received a call of a cancelation and immediately contacted me again and offered that appointment to me which happen to be on my lunch hour. Management went above and beyond to fulfill my needs and It was an example of how customer service should be. I also have a piece of mind knowing that my things in this facility are in good hands and secure with many levels of security. I would definitely recommend this place to anyone in need of a storage unit.
December 22, 2014
Google Public Storage Alexandra Fisk
The service I received here at Public Storage was excellent! Yazmin was extremely helpful, and very knowledgeable. I really appreciated all of her help. I will definitely return here in the future!
December 3, 2014
Google Public Storage Gilbert Abeita
Great personel
November 28, 2014
Google Public Storage Ebone Carter
After moving to the area I needed to consolidate some of my things in storage; I searched the web for a storage facility and I choose this particular location. The facility received excellent reviews and I was confidante that this is were I should store my things. On my move in date the manger was extremely welcoming, nice and helpful; I also was welcomed by a fellow renter who spoke great praise of the manger and assistant manger. This is a Great place to rent!
October 25, 2014
Google Public Storage Scott Collier
Clean facility with good security and on site manager C.J. was very friendly and helpful.
October 16, 2014
Google Public Storage Travis Harvell
Cj is awesome, love this facility
September 6, 2014
Google Public Storage Christina Sexton (Pink_aka_Bunny)
We have been at this location since 2008. CJ has got to be the absolute best! She keeps the facility cleaned and well kept at all times, and she is so friendly and helpful. Any times we need assistance, she bends over backwards to help out. I am not a fan of a lot of storage unit/companies, but CJ is what makes this location the absolute best! When we decided to change units for a larger size, we got a courtesy call that the reservation we made was correct, and then we got another courtesy call of the day we were switching to our new unit.
July 15, 2014
Google Public Storage Jessica Shields
I had a great experience with this Public Storage. The customer service by CJ and her team is great, and the storage units are clean, and well-lit.
June 4, 2014
Google Public Storage Jacob JWG
THEY MADE ME WRITE THIS
May 22, 2014
Google Public Storage Elesa Tupou
The place was shitty and Cj is unhelpful at all.
May 7, 2014
Google Public Storage Mary C.
Went there today! Super cool staff. Chels was awesome. Helped me get every thing I needed. Made me feel welcome and not like a bother. Super busy today and she kept a smile on her face the whole time with every question she was being asked. Lovely young lady! Thanks public storage for training people well! :) definitely storing my daughters items there again next year!
April 22, 2014
Google Public Storage Levi Dwight
Chelsea was a lot of help and very polite great service awesome
April 4, 2014
Google Public Storage ST Leaman
Our wonderful experience began with CJ, on the phone. She was so willing to help although we were on a time crunch moving in. She accommodated us on a busy Saturday at the end of the month when many people are moving in or out of storage. She managed to get us in and was so very kind and helpful. After a hard day of moving from out of town, this was such a blessing to have CJ helping us. She came highly recommended by a friend and that is why we chose this location, even before we met her. And she is exactly that - kind, helpful and so professional. Thank you CJ!
April 4, 2014
Google Public Storage Ben Haworth
I was looking for a short term storage option and I have to say I had a great experience. The manager in charge, C.J., helped me get a great deal and was a total pleasure to work with. The site is clean and well maintained and I feel confident that my stuff will be safe. Cannot recommend enough!
March 16, 2014
Google Public Storage Dave Myers
I had a great experience with this Public Storage location. The management there is great and the facility is operated very smoothly. I appreciated the help I got from both CJ and Chelsea. I would definitely use Public Storage again based on my experience.
February 24, 2014
Google Public Storage Giovanni molina
Wow!!!! Just wow!!! CJ is amazing she talks to everyone with respect, her customers,her employees!she answers everyone's questions with confidence and on point! She's definitely got my heart on lock!! I want public storage to know my wife and i love this location for the fact that CJ works there and always has it clean! Have a wonderful day!!
February 24, 2014
Google Public Storage Kenneth Jones
been renting a few months now. was at cube smart but did the smart thing by renting here.CJ is top notch the best. when she is off the place is off (doors get broke, bathroom out of service etc..) She knows the business from top to bottom. i feel secure with my stuff under CJ's watch
February 21, 2014
Google Public Storage Peggy Stevens
We simply love CJ the site manager. She represents your company well...always professional...always efficient.
February 21, 2014
Google Public Storage Kris Curtis
Gosh I feel like CJ is part family and part keeper of our precious storage items. We have been at the facility for over 7 years. With six children children and a storage unit, boy have we seen things come and go. It's been a much needed relationship/storage facility while we become empty nesters. CJ is probably the biggest reason we are here at PublicStorage. CJ is not only charismatic but professionally superior in running this facility. Believe you me, we have visited other storage facilities. We feel secure here and that is huge.. We love our CJ and this Storage Facility. All the Best Kris and Bill
February 20, 2014
Google Public Storage Hilary Olson
This is a great storage facility. In addition to all the wonderful Public Storage amenities, the staff is A+. I needed to arrange a storage facility for a parent moving to this location. CJ worked with me for several weeks to get a storage unit lined up that was situated so that alot of walking was not involved. I feel very comfortable that my parents will get any help they need from CJ and the rest of the staff at this great Public Storage facility.
February 19, 2014
Google Public Storage Gar Seifullin
Public Storage is an interesting company. On one hand they set the standard for the industry in terms of high quality of facilities and technology. On the other hand, given their large size they can be very rigid at the corporate level in terms of rules, policies and procedures. In our experience at Public Storage facilities (three cities) this clash is resolved at the facility level by the on-site manager and their staff. The on-site manager can make you aware of the quirks and rules ahead of time thereby minimizing issues, especially during stressful move-in or move-out periods. The manager and staff at this store is particularly adept at this. The employees at this facility are motivated and seem much smarter than average. I believe this is due in large part to the on-site manager, CJ. CJ really seems to care about both the facility and her customers. It is refreshing to see a good manager making such a positive difference within a big corporate company.
February 16, 2014
Google Public Storage Matt Bair
I have been very happy with the level of service and the cleanliness of the property. CJ, the property manager, made a special effort to check on us during the move into storage to make sure we had everything we needed. And my general impression is that the property is secure. They have numerous levels of security.
February 16, 2014
Google Public Storage Janet kay Baxter
I have been with this Public Storage facility since 2008. I have had up to 5 units at one time. I can honestly say that the manager CJ has always been professional, courteous and helpful in every way. I have always felt that my things in this facility were in good hands. I would definitely recommend this place to anyone in need of a storage unit.
December 4, 2013
Google Public Storage Lance Lawson
I have had a 3rd floor unit for a couple of years. When pulling in a pallet Monday, I accidentally disabled the elevator. C.J. allowed me to put my stuff in the company unit on the first floor, and had the elevator fixed that afternoon. Kim placed a pallet of mine I had left in the 3rd floor into an empty unit on the 3rd floor hall because I was unable to move it Monday without the elevator running. I returned Tuesday and was met by Kim who helped me gather my stuff and place it into my unit on the 3rd floor. Thank you C.J. and Kim for your immediate attention and friendly assistance. Lance
November 8, 2013
Google Public Storage Louis Obrien
Excellent facility! I love the climate control and how clean it is. Plus, C.J. is really helpful and courteous. There are a number of other storage options around this location, but I am glad I chose this one!
October 30, 2013
Google Public Storage Daniel Karayan
CJ is awesome! She not only was helpful at the location she went out of her way to help supply qualified movers when it came time to move. The referrals she gave me were equally awesome. I could not have asked for any better customer service than what I received from CJ! Daniel K.
October 6, 2013
Google Public Storage Matt Halstead
Great location. Quality facilities. The staff was great. Move-in was smooth. CJ the manager was extremely friendly and professional. She explained everything very well and addressed my concerns. Great experience.
August 1, 2013
Google Public Storage Amy Langton
What I like about this Public Storage is CJ, the manager. She is great with all my needs. My job requires me to store product in a controlled storage unit so I am there daily. CJ is always friendly and takes great care of the facility.