Public Storage Self-Storage Units at 6117 Charlotte Pike, Nashville, TN

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 60/moSmall 5'x10'- Inside unit
- 1st Floor
$ 60/mo $80Best Price Label -
10'x5'Online only price$ 82/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 82/mo $109Best Price Label -
10'x10'Online only price$ 104/moMedium 10'x10'- Inside unit
- 1st Floor
$ 104/mo $138Best Price Label -
10'x10'Online only price$ 111/moMedium 10'x10'- Outside unit
- Drive-up access
$ 111/mo $148Best Price Label -
10'x20'Online only price$ 201/moLarge 10'x20'- Outside unit
- Drive-up access
$ 201/mo $268Best Price Label1 unit left! -
10'x15'Online only price$ 221/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 221/mo $294Best Price Label -
10'x30'Online only price$ 292/moLarge 10'x30'- Outside unit
- Drive-up access
$ 292/mo $390Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Nashville
Resources from the Help Center
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See what fits in different storage unit sizes
West Nashville Storage Units on the Charlotte Pike Near I-40
Nashville storage units are available on the Charlotte Pike near I-40, convenient to the neighborhoods of Charlotte Park and Whitebridge and the best of Nashville.
Grab a 5x10 storage unit and store seasonal items like patio furniture, gardening tools, and outdoor sporting equipment you use during summers on the Cumberland River. Students at nearby Nashville State Community College will also love these 5x10 storage units to stash extra school materials, instruments, and extra clothing and stay organized during their studies.
Clear up to three rooms worth of clutter with a 10x10 storage unit. With space for everything from instruments to dining sets, our 10x10 storage units are some of our most versatile self storage options around.
For moves, downsizing, or just significant storage needs, 10x20 storage units can help you with your largest hauls.
When you're finished storing, take in some artistic inspiration at The Parthenon, or cheer on the Vanderbilt Commodores in a college football game.
Whether you prefer an indoor climate controlled storage unit or an outdoor storage unit with drive-up access, you can book a contactless move-in with our eRental program and feel good about the future of storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 263)
Place is awesome, i didnt have to meet anyone to rent my first unit. Because of one thing and another, i needed another unit. Caitlyn was on site, and she helped with everything that i needed it. Process was quick and very convenient. Awesome service and everything looks good and clean around here.
Meghan, was very kid and greeted me as ilI entered the store. She listened to my needs and was able to provide assistance in resolving my needs. She was very knowledgeable and was able to guide me through the.process and answer my questions. Service seems to be a thing of the past with many companies: however my experience here with Megan was Steller. Thank ulyou Megan for your assistance, you were Awesome !!!!!
Meghan was the biggest help she took care of everything I needed and answered all of my questions and was very knowledgeable. Thank you so much for making my experience amazing and stress free!
Meghan has been very helpful And has made my experience very delightful here at public storage.
The manager of this location was extremely helpful and patient as we transferred accounts. She made a stressful situation so much easier.
Met a young lady name Meghan very informative and very helpful very pleasant spirit . I wish they had more people in the world like her that can serve the public with such hospitality and professional
Meghan was very helpful with our rental process. I highly recommend! Best customer service around!
If the property manager of this public storage at 6117 Charlotte Pike is reading this message please contact me asap.I was told by Meghan that there will be a lock inside the unit to use when I move in and I have also paid for the lock. Today when I moved in there is no lock inside the unit and I am waiting for last 3 hours outside my unit for the property manager to return my calls and provide a lock for my unit. The Public Storage customer care agent also called the property manager's phone but no one responded. I would like to thank Caitlyn and Karen who responded to this message and assisted me.
I would like to thank Jacob, the district manager. I previously was not satisfied with the service I received but Jacob did not hesitate to reach out to me to keep my business. I really appreciate all of his efforts to fix my billing issues as well. His customer service is beyond phenomenal & most important he is a man of his word. Thank you for reaching out Jacob, you’ve helped my family so much.
Had a great experience with an employee her name is Tanisha I believe! I was having tons of trouble with my code and many of other things. She was patient with me through out all of it and made sure I was comfortable with everything before she moved on to the next person there isn't many more people in this world as nice as she is she goes above and beyond to help the customers this woman needs a raise if she hasn't had one workers like her keep çustomers coming back
I been renting from this place for about 7 months and my lock got cut off and some very valuable stuff my grandpa gave me before he passed came up missing and they can’t do nothing about this makes me very sad to know that my stuff is not safe here and every time I come pay my rent they are never in the office
It's okay A little shady the lady in the front wouldn't help us with our code cuz she had to get somewhere looks like she would at least help us but she didn't
Megan was such a great help! She took her time to explain everything and was courteous too. Thanks Megan
Meghan is the nicest manger here in a long time couldn't ask for better service by far the best I've ever experienced in the storage facilities thanks Meghan keep up the great work that you do
Megan and Karen are AAAwesome!!!
It was a good experience altogether,Karen in the front office was very understanding and helpful with all things storage related,well life related actually, great place
Meghan was great and easy to work with and got me to my unit quickly. Excellent service!
Tanisha Blair was very helpful!
Stopped by Charlotte Pike location to ask about renting a unit and I was super excited to get all the information on the different sizes and all that is pertains to the unit. But it was because of the amazing Manager that was working today Ms. Tanisha Blair, wonderful personality and beautiful smile that she had the whole time. Thanks for the help and in the next few days when I finish packing I will definitely be coming there . Keep up the good work Public Storage .
I give Caitlyn 5 stars because I received 5 star service. Great place!
I had the pleasure of working with Mrs. Tanisha at the Charlotte pike location! I came in a mess after driving all night back home needing to move out of my current place in a time crunch! She was so helpful and pleasant and continues to go above and beyond to make sure I feel comfortable and my stuff protected! Thanks again for providing options and solutions to what seemed like a huge undertaking! Your work and positive attitude are greatly appreciated! :)
I have been with public storage for years and they've always treated me well Caitlin is who's been helping me and she is super sweet
In and out with no issues with the help of Tanisha, who was very kind and helpful during the process.
Caitlyn was really nice and helped me get a fee waived! Thanks again!
I just moved here and Tanisha helped me with all of my questions she have great customer service the facility just got new camera ! Tanisha is the goat
I had a great experience here. They were quick and orderly in getting me a unit., Caitlyn was very helpful in my exit, I was 2 days into a new month when I moved out and she helped with a refund. 10/10 recommend this location.
I had a great experience at this location! I was trying to purchase a storage and Caitlyn was so patient and help me out with every problem I had. She is a GREAT employee!!
Thanks to Karen and Caitlyn for such a great experience in renting a unit :)
Caitlyn and karen were so kind and friendly when i came in to make my payment, very nice people
Lily is the best
Very friendly and professional service I got when Karen helps me to get right unit for all my stuff. All paperwork and sign in was done in few minutes. Great service!!
Crystal was excellent. She went above and beyond to help me set up my storage unit.
This facility is great, so clean and safe! And the manager, I think lily, is super sweet and helpful!
Crystal was AWESOME!!!! So accommodating and friendly.
There were someone who break my lock and they even don't care. They just call me and put new lock and they even didn't bother to file police complain as I took insurance from them only. I loose some thing which is in storage as I was in another state. So please find other better storage instead of public storage(6117 Charlotte Pike,Nashville, TN 37209).
Lily is the best public storage worker ever!!!! I came in and i didnt know anything and by the time i left i could run a store myself. She is very smart and polite. She explained everything down to a T. As long as she is at public storage i will be too. And im going to tell all my friends and family if they have to store anything go see lily. Thank you so so much.
Jeff was very Helpful, Courteous, Knowledgeable and Professional while helping us with the rental of our storage unit even though it wasn't his regular location.
Great facility and great manager lily. I would recommend this property every time. 10/10
I am most likely the longest renter at this facility as when I started it was Cornerstone... the people have come and gone and the ownership has changed but what I can say is the current group running this location are amazing... They stepped up when I needed a hand the most and came through for me when they didnt have to... THAT is customer service!! If you need a place... this is it... you've found it!! PS Travis.. you rock!
Lily is amazing. Very helpful and efficient. Couldn't ask for a better facility.
Nikki and Lily have been a great help and I have had an excellent experience!
I’ve been a customer here for a few years and Lily is always so friendly.
Facility is well maintained and very clean. The manager, Lilly, was very informative and answered all of my questions. 10/10 would recommend this facility.
Lily is amazing she is very informative,she made sure I had all the information thank you again. Sorry it took long for me to do this
That was so easy! Fast, friendly, site was clean. Thank so much Haley for making that a hassle free experience!
Friendly staff and helpful, clean storage unit.
Nikki is very nice!
Nikki was such a big help with everything. She is a lovely person to talk to and made this experience a pure joy. Thank you Nikki, look forward to seeing you Next break!
Nikki was very helpful in getting us checked out of our unit!!!! She made sure to let us know about any extra fees that might occur after we move out!!! I will definitely be coming back to this public storage because of her!!!
I want to shout out to the actual property manager Lily she is awesome, and then I met the other manage Nikki today they have the best attitude around. come check them out
Lily is a great manager and so it is Nikki they are awesome
Very great service with Nikki! So helpful!
Nikki was very helpful!
I was there for over a year, rent goes up quickly, the units have locks issued to you, the units can be opened with a claw hammer, no key needed, mine was broken into and my stuff was trashed. The storage place business took zero actions to do anything about it. Go there if you want a crackhead to steal from you.
Great experience overall. Nikki was very helpful and accommodating. 5/5
This place has excellent service! Customer service attendant, Joie, assisted me with a great attitude. I no longer needed my storage space and I was offered a refund! You won’t go wrong choosing this facility!
Ms.joie was very sweet i love how she call me told how I get my rent lowest very sweet lady that what im talking about
Joie. She helps me out a lot with my storage. Really good personality.
Fast, convenient, and a well maintained location. Prices are decent and Lily had great customer service.
I haven't had trouble with public storage. Joie is a great help and very understanding.
Nikki with public storage is nicest person that I’ve ever met. She was so helpful and courteous. I would definitely recommend this storage company to anyone that needs one.
Nikki was very helpful and friendly.
Came in to public storage off of Charlotte Pike and met with Nikki, could not find what I needed here but her great assistance help me locate another area and Nashville, great work Nikki
I just rented my unit and they had the Best service , the lady there are really helpful and sweet thank you so much ..
Nikki was more than professional and super helpful
I just left the Charlotte Pike location. Joie and Jacob were very helpful in getting me settled in, while assuring the safety of my items. They even made the extra effort together to be sure I got the best monthly rate!
Customer service is great! Joie was a pleasure to work with and helped resolve my issue promptly.
Lilly was one of the best property managers i have ever met! Very professional, was always very helpful. My belongings stayed in the storage here at 6117 Charlotte Pike for 1 calendar year amd Lilly was always willing 2 help for as any and everything!!!! Most definitely a 5 Star storage. Thank you guys so much!😊 -Ta'Koria Primm
I rented a space online and when I got to Public Storage my space was not ready. Ms Joy took care of me and made certain that I was accommodated. Thank you Ms. Joy!
Great customer service speedy service love Sara Lily and Mary!
Great facility great employees. Always professiona, courtous and kind.
Great facility. Safe, well lit, well maintained.
My wife and I are moving and needing a temporary transition space. Larry, the property manager knew exactly what was needed in terms of size and brought me to the perfect unit right off the bat!!! His appearance, demeanor, and customer service was unparalleled -- as I had toured several facilities prior to making the decision to go with Public Storage. I'd have to say, he was the ultimate selling point! Go with Larry and the Public Storage!!!
This location is well kept friendly staff and best of all your stuff will for sure be safe here I had a good conversation with one of the workers named Larry and he helped make things just a little bit easier for me this will for sure be the only storage I would use in the west side of Nashville for sure
Very accommodating business! Friendly staff. Joie (at Charolette Pike location) was always available by phone and made sure all of my questions were answered!
Best customer service ever and the lady manager is the best nice clean well maintained storage facility yet keep up the great work maybe other storage facility like C S will follow suit and maybe someday be almost up there with public storage FYI stay away from cs on Robertson Ave in west Nashville
I would not recommend it at all, gave me the run around and did nothing but lie to me
I came in inquiring about storage space and prices. Markesha was very helpful and informative. Her customer service was amazing!!! For that experience alone i will be renting from you all! THANK YOU
Mary was very. Helpful it didn't take long to check out very good experience
Wanted to let you know what a wonderful asset Mary at the Charlotte pike location is, we have been in many times lately and she is always very helpful, friendly, and has a great attitude!!! She has fantastic customer service skills, if I had a company in need of a wonderful CS person I would hire Mary away from you all lol!! She is the reason I will recommend the Charlotte pike location to others in need of a storage facility!!
Thank you Mary @ Public Storage! I appreciate your customer service!
Mary help us find the right unit also helped keep our mattresses from damage with bags to keep them protected best storage place i have ever used to be honest.
Mary was great, thanks for everything!
Mary was wonderful! Got everything I needed at a great price for my moving needs.
Mary and Jacob were so helpful! Very forthcoming with information and they helped me get the best deal! They also helped me carry boxes to my car which they didn’t have to do but I appreciate it!
Mrs Mary was so amazing she was a great help, great communication, very kind, sweet, this was the best experience I’ve ever had!!!!
Mary is fantastic! Always ready to help. Straight up with information and a great people person. Thank you Mary for doing your job so well!
Mary is awesome
Mary and Amanda are amazing. Thanks for kindness
Great service and wonderful staff and they went out of their way to help! Thanks to Mary and all the others who have helped me for the last 9 years!
Came in & bought my granny some things to pack her house up with, they have everything you think you would need and things you didn’t know you would need until you come in. The place is so clean & Fallon was amazing with her great personality. Would definitely recommend this place!
Joie was super helpful and sweet. Fully versed in the property, and was funny!
It's way cheaper for me to have a storage unit than a spare junk room. Mary was awesome, fast, clear, and cheap prices. Its close to home and just what I needed to reclaim my living space.
Sara Fallon and Mary very very helpful and kind great folks
Mary was Awesome . She was super nice and respectful and was willing to help me to any measures!. Plus good rates!
Amy could not have been more helpful! She was nice as can be and made the leasing process very smooth. Definitely will use them again.
mary and sara are awesome
Mary was great!!
Mary and Sara are always pleasant
Easy and fast service by Mary! My husband and I were looking at storage units in the area and she made it easy to pick Public Storage.
The customer service was impeccable and Joie (the on-site manager) went above and beyond with accommodating our experience of making moving as seamless as one can have. I would recommend this place for all your moving and storage needs. Thank you again to Joie.
Joie was wonderful she help me get the right unit for the right price I recommend charlotte pike a mrs joie let me know when the next auction is ill be there much love baby
Everyone has good custoner service abd everytime i come jn its clean
Mary is great! Knowledgeable and efficient, I like coming here knowing she's handling things.
I recently moved to the area and Mary was super helpful in making sure I had really everything. Super nice, and made my whole moving situation a bit less stressful. 10/10 would recommend. Ask for Mary
I had a hardship that caused me to fall behind on my payments, when Joie called me, she was very concerned and showed empathy. She assured me that he everything will be ok and that she understood. I'm very grateful.
Joie was just everything i can ever imagine I sung her a few songs she even sang with me she made me feel so welcome she ow me a song good luck ms joie in your journey love Fab💗🇺🇸
Joy is AMAZING!!! She truly does care about the customer experience and it shows in everything she does! I would recommend this Public Storage location (6117 Charlotte Pike) to anyone!
Absolutely awesome 👍 thanks for the water Ms. Joy me and my friends were very excited about the services we received today during our move in she was so happy I couldn't think about all the stuff we had to move just the affect she left on all of us Thanks a bunch
My experience was the best I’ve ever had! The relief manager, Tiffany F. was extremely knowledgeable and friendly! I appreciate her professionalism. I will definitely refer the company to friends and family because of my experience with Tiffany F.
The person who took care of me was great. It was her first day working this location and patrons were a little pushy. She held her cool and was great. I think everyone needs to remember patience is needed all the way around.
Secoya is very kind and has outstanding customer service and is people oriented
Secoya was amazing. He was very helpful, knowledgeable and nice. Thank you Secoya.
Nice place to, store stuff in!l
Windy did an AMAZING job taking care of me and my needs!! No reason to go anywhere else!!
Trista was excellent in helping find the right storage space for my needs, as well as recommending boxes that I needed for my move. Everytime I visit my unit, the area is clean and there's easy access to my unit. I recommend using this facility!
Secoya was so helpful and nice. Really made my move easy!
Secoya was absolutely wonderful would recommend to everyone
Sccoya is a great property manager!!
Sccoya was very helpful in my trip to public storage. He cool👍🏾
Secoya was so very helpful and even waited to go to lunch after he had closed to accept my payment. Very good customer service with a pretty smile.!
Fantastic service from our first call inquiring about available space, costs, security, etc., to our move-in time. Secoya was not only friendly and knowledgeable, but he was also very proactive and thorough. Thanks for a great experience.
Secoya (property manager) provided great service and assistance in a timely manner.
Customer Service was awesome! secoya was a very good worker
do you store locations take cash when making payments
Amanda B was great. She showed us the size unit we reserved it wasn’t big enough. She took her time reserved us a bigger unit and help us get a great price. She was super friendly and nice. Thank you for your help today.
Great service thank Secoya
Everytime I come in to make a payment Secoya is very professional and nice.
very helpful and experience, mr. Secoya was excellent, very professional,, Thanks a whole lot..
Ms. Amanda did a wonderful helping find a nice size storage.
It smells nice and the staff is great.
Secoya had great customer service helped me out on everything I needed to know and do all around great place for business
Secoya did a great job. He answered every question I had.
Good Location
Worked great for me
Professional staff Easy to drive around property and clean area
I just moved out from Public Storage 5 days ago. I had a great experience there. I always felt like my property was safe. Lily was very helpful, sweet and thorough before moving in. She also called me when a payment was due to make sure that I avoided a late fee. I had an indoor unit and was a little worried at first about moving in and out large items but had enough space in the doorway and the hallways to move everything. 10/10 would rent again!
Clean and friendly service
Lily is totally awesome! She's always positive and energetic. This locations up keep is amazing and is always super clean; even the Hallways! The District Manager Sara is always a big help and as a team they will always try their hardest to help out with any issues you may have.
So happy I got a spot here. I reserved online and when I arrived the one I wanted wasn't available. (it's first come first serve) but they offered me a larger one for the same price. Lily (who signed me up) was super friendly and knowledgable. No gimmicks, no trying to convince you to get something you don't need. Pretty straight forward. Also the CLEANEST storage units I've ever seen. I was impressesd. Especially with the ability to part and access codes. Thanks again!!
The staff is very helpful and knowledgeable! Lily helped me prepare for receiving contents of a storage unit I’m having shipped from Arizona to Nashville. It was a very pleasant experience to reserve a unit, which was done online. The unit was ready as promised without surprises. The paper work was straightforward and quick. The facility is very clean and well maintained. I have dealt with storage units in various cities, including different states. It is refreshing to have a customer-orientated service in regards to rental facilities. Public Storage off Charlotte Pike rates “Five-Stars” in my book.
WARNING...do NOT use this facility if you expect good customer service. You will not receive it! When we called about a pro-rated refund upon vacating our storage unit (a monthly payment was automatically withdrawn on 11/3 and we moved out on 11/5), the self-identified "Manager" at the site said she couldn't help us, REFUSED to provide her name and ACTUALLY HUNG UP on my husband! We were shocked, to say the least. Completely unprofessional and HORRIBLE customer service. I have filed a formal complaint with their corporate office.
Gracias para todo
OK Granted most of the stuff I have is common household items but it's mine and it needs to be safe. I've stored stuff for years at many different locations but with my items under Lilys care I've never felt more confident. The facility is clean and secure and one of the best places I've ever stored at. The prices are fair and competitive with every other storage place in town. I highly recommend this storage facility.
Payment is easy and paperless Lily keep property spotless
I am happy to give feedback regarding the facility at Charlotte Pike. Both Lily and Ariana were fabulous!! The sign up process was quick and easy. Both ladies were professional with excellent customer service skills. They were very helpful in getting my things in the storage unit coming from a POD. I would highly recommend that location to anyone looking for a spot to store!!
Was super friendly ... especially Shea and Lilly
This spot is great if you only intend to stay 1-2 months. Otherwise it’s overpriced and more interested in making a dollar than fostering relationships. My experience was one where I was charged a late fee for something that was out of my control and rather than reverse it because it was the right thing to do, I was told that if I posted a pleasant review it would be reversed. Don’t waste your time with this greedy company.
Lily’s service was outstanding. She was polite, courteous, and very service-conscious. Most people don’t smile. You are fortunate to have someone like Lily working for you. Thank you very much.
Lily was an is an awesome helper she was our perfect helper in getting a storage for us ...thk you you lily
Awesome help and good people. Thank you to Julian. Thank you
A big thanks to Lilly for helping me with my lost key situation. Note to self: Don't forget where you hid the keys this time.
Good clean place
Great place to store.
Sara Lilly And T.J was very helpful and took good care of me
Personal, precise, and professional. Lily is outstanding with her customer service and administrative skills. Listens effectively and good energy. I recommend this business for any storage or storage related needs you may have.
Lily was awesome and professional. I enjoyed my customer experience, and believed my belongings were safe. Excellent service! Thanks Lily, if I need storage again I know where to go.
Lily was so helpful and friendly!!! I had to uber to the location, so she offered to drive me and all of my stuff up to my unit. She even went out of her way to help me carry it inside! I was so thankful and it saved me so much time. Amazing customer service!
Charlotte location is great clean and good customer service thank you Lilly!
Lily was super sweet and efficient. I would highly recommend this location!!
Such nice people! Thanks Lilly and Ron!
Great customer service!!! Lily was so helpful and polite!! Would highly recommend!!
Lily was great and a big help!
Raina was a ray of sunshine! She was very helpful, informative and professional the whole time.
Monica was beyond helpful when my grandmother and I came to the Charlotte location. She was fast, efficient, and extremely kind. If anyone comes to public storage PLEASE ASK FOR MONICA! She does ABSOLUTELY AMAZING!
Dont expernce nothing at this place but cheaper to me then the rest of them run
Kaitlyn gave me excellent customer service highly recommend public storage on Charlotte Pike!
Arieanne is a great manager
This property is similar to other Public Storage properties I have used in the past. What was different was Monica's incredible customer service. She made the whole experience pleasant and seamless.
I initially went with Public Storage because online it was advertised as cheaper for a larger space. However, when I got there, they didn't have any climate controlled units available (even after calling me two days in a row to see when I would be coming in to sign my lease). When I asked for a comparable unit at a sister location, the employee couldn't guarantee the same rate at another store even though it was their mistake. Also, the closest place with a similar unit was almost in Antioch. Just terrible all around. Went to the ExtraSpace Storage next door. Don't waste your time here.
I was very appreciative of the staff and help that they provided me. Would do business with Public Storage in future and recommend them.
Monica took great care of me. Was fast and efficient.
I went to public storage on Charlotte today & I have to say I had one of the best property manager's ever Monica walked me through everything explained everything to me thanks Monica for making my load a lot easier
Ty was super friendly and chatty. Quick and painless check out !!! Happy to be storing my belongings here !!!
Nice and convenient
Love this place. Lily answered all my questions and really helped me out. Would recommend to everyone!
Lily was amazing and answered all my questions.
Originally, i reserved a unit at a location that is planning on being demolished soon. I got a call from a representative willing to work with me on finding a new location that was still convenient for me. I was able to get 50% off of the firsts month rent and got excellent service! The manager on site, Raina who helped me with the rental process was delightful and very helpful. Overall i have had a pleasant experience.
I put almost all my belongings in unit 32C in June when I moved to Tennessee. I went on Sat 7/29 to remove everything. The unit had mud and standing water in it. I have furniture, Mattress and Box Spring and many boxes ruined. Anything that was on the floor has mold and is wet and muddy. When I told the person at the desk she said I hope you took out insurance. Does insurance help when a 100 year old dresser that was my grandmothers has mold and is warped? Does it replace the pictures of people that have passed? I paid a lot of money to have a mover bring these items and now I have to go out and buy new things while I wait for my complaint to be processed. I will never use Public Storage again.
Have have loved using this location.... always friendly and convenient
Lily was so knowledgable and friendly! Would highly recommend
Great staff.
great experience with this location. Lily was a delight and the process was quick
The management is great and friendly and it's fair pricing
Lily was very nice and helpful for my needs
Lily was very efficient and friendly when it came to helping us on a very stressful day.
Lily was very helpful. I made a mistake and she helped me correct it.
Customer service provided by Lily was above and beyond while I was storing my items here. I will definitely be back to this public storage next time I need a unit. Highly recommended.
Fence is down in some places, gate will not open during the night, hard to get in and out of drive, no security cameras.
Lily is the best.... She gave excellent customer service and professionalism and we appreciate your services... Thank you...
I have worked with Amber. she is awesome.
Great service, thanks Lily!
Lily was great! Very nice and professional. Would recommend to any friends who are planning on storing.
Profesional and courteous. Lily did a great job.
Lily was a great worker & big help
great service with District Manager Sara and site manager Lilly.
They offer storage at a reasonable price, having many different sizes and options for your storage needs. Convenient location and straight forward approach for renting.
I had a absolutely amazing experience with this public storage. Windy F. Was spectacular with customer service and answering all my questions. I have referred this place many times over and will always in the future.
Tiffany was super helpful and did a great job helping me to figure out exactly what I needed. Thanks!
I've dealt with other storage facilities before, this one by far is my favorite...great location (for me)! Laura was very friendly, courteous and knowledgeable about the storage units while checking me in. I give her 5 stars. You just don't find good customer service like that anymore.
Tiffany was great quick and very efficient!
Great experience and great service!
Laura was awesome! Very thurough and answered all my questions!
tiffany j did awesome!
Great experience, Laura was nice and helpful!
Tiffany was very helpful!
Such a great experience after a very stressful search for a storage unit. Both the customer service contact, Karen, and Tiffany J at the desk were wonderful and extremely helpful. Will be returning in the future.
Storage unit is good enough for the price... Customer service was very good from Lily who checked me in...
Visited public storage today Tiffany was awesome and very friendly & helpful answered all my questions
Make sure you ask for Amanda, she will take great care of all of your storage needs!
Tiffany j did an awesome job. She helped with everything I needed. Thank you.
So nice and friendly treatment from Trystan. All the process was smooth and easy . All thanks to Trystan to made my day🌹.
Tiffany helped me with everything I needed. Great service.
Tiffany Jewkes was awesome. She was very professional and explained everything to me in great detail. I will definately rent from public storage again because of this good and easy experience. Moving is already tough as it is but now I can rely on public storage to aid me in my future moves. Even the boxes were cheap and on sale so that just made everything better. The place looked great and the unit was a great price too. Loved everything about the experience and loved the friendly attitude and knowledgeable responses from tiffany. Nothing reflects more highly upon a business then a clean property, great prices and a friendly and knowledgeable staff.
Tiffany J. was so helpful! Very easy to move in and really a breeze. Highly recommend!
Clean unit, good price, friendly service.
Kenzie, the manager was most helpful when I went in the other day to inquire about the storage units. She was helpful in showing me the sizes and the prices of the units. She also showed me all the supplies that I might need when I do have to put my things in storage next month. She was a very outgoing person and made you feel very comfortable. This is the first time I have had to use a storage place and was hesitant but she made me feel very secure that my belongings would be safe.
very helpful and experience, ms.kimmons was excellent, very professional,, Thanks a whole lot.. 😍
Ashlee helped me find a location that were I needed to be and a price I could work with. She was very sweet and understanding. Thank you very much
My experience was great! She was helpful and professional!
Ms. Taneria from atlanta hook me up with my storage . I couldn't decide which one I wanted and she gladly showed me around to both the storages. She took her time with me and she called to check on how inwas doing with everything ...im GLAD I picked public storage.
Lisa provided excellent customer service
I hate it love yeah
Lucy, the manager at this location, went above and beyond to make our experience at Public Storage most enjoyable. She is what customer service is all about, polite, kind, funny, helpful, knowledgeable and mostly to me, about getting us the best deal for our money. We have used other storage companies before and this was by far our best experience. The facility was very clean all the units still looked new and the security gates were all working as they should. So if you need a good safe clean and cheap place to store your stuff go see Lucy and she'll do you right!!!! Thanks Lucy, you are fantastic keep up the good work and I know your business will thrive!!!!:-)
My girl tiffanyB. Is the best she is great wit me and works with me every time love this place
Ms. Lucy helped me save so much money! If I ever need another storage room i'll be back here!!
I have had my storage space for almost two years now. Very satisfied and great service, thanks Lucy! Cheryl Nashville, TN
Lucy is a spectacular company representative. She makes you feel comfortable and most important, truly taken care of. With her at the helm I would recommend this storage facility to anyone who wants to know and will do so around the neighborhood in particular. Brooklyn, by the way, is pretty cool too!