Cannot say enough great things about Caitlin and this facility! If you need a place to store your belongings, go to Public Storage.
Have been storing stuff here for 2+ years. I feel safe storing my stuff here; they have many security cameras: Friendliest storage staff I’ve dealt with. Meghan in particular is great, is always offering to help when she is on-site.
Very nice place, they helped out with any issues I faced :)
Meghan was great. Very kind and courteous. Strong recommendation for advancement!
Meghan is very friendly and helpful
Caitlyn helped me get a great climate controlled unit!
Caitlyn was so kinda and helpful today!! Would definitely recommend coming here!
Caitlyn will help you get the perfect climate controlled unit if you need one! Great place!
Caitlyn will help you with all your storage needs if you need a unit!
Caitlyn is always so kind and helpful whenever I have a question and need a little assistance. Thanks so much!
Caitlyn is always ready to assist with anything you may need and gives great customer service!
Caitlin goes above and beyond to keep her customers happy and things clean!
Caitlin is the best at providing a great storage experience.
A+ customer service from Caitlyn!!!
Super easy process & the staff was very helpful!
Office person, Meghan was GREAT!
Caitlyn was friendly and helpful!!
Went in today and Meghan was great got our rate lowered for 3 more months thank you!!!!
Meghan is very attentive and helpful, providing great customer service to all clients. Thank you Meghan ❤️
Meghan was very nice and extremely helpful in answering all of my questions
Meghan, is the best rep to be honest always making my experience better every time
They're very good people.
Great customer service from the beautiful employee Meghn..
I’ve had the honor of being assisted by employee Meghan today. She helped me get a deal on my storage unit, that I wouldn’t have known about until she told me! She was very helpful and kind! Even walked with me to my storage unit, so I wouldn’t get lost. I hope anyone who’s looking to get a storage unit, gets to be assisted by her!
My bill has went up $60 with no prior notification or explanations. This is the second time we have had billing issues and can’t get someone to help. We will not recommend nor do further business with public storage. I don’t understand why this is a consistent problem.
Place is awesome, i didnt have to meet anyone to rent my first unit. Because of one thing and another, i needed another unit. Caitlyn was on site, and she helped with everything that i needed it. Process was quick and very convenient. Awesome service and everything looks good and clean around here.
Meghan has been very helpful
And has made my experience very delightful here at public storage.
Meghan was the biggest help she took care of everything I needed and answered all of my questions and was very knowledgeable. Thank you so much for making my experience amazing and stress free!
Meghan, was very kid and greeted me as ilI entered the store. She listened to my needs and was able to provide assistance in resolving my needs. She was very knowledgeable and was able to guide me through the.process and answer my questions.
Service seems to be a thing of the past with many companies: however my experience here with Megan was Steller. Thank ulyou Megan for your assistance, you were Awesome !!!!!
The manager of this location was extremely helpful and patient as we transferred accounts. She made a stressful situation so much easier.
Met a young lady name Meghan very informative and very helpful very pleasant spirit . I wish they had more people in the world like her that can serve the public with such hospitality and professional
Meghan was very helpful with our rental process. I highly recommend! Best customer service around!
If the property manager of this public storage at 6117 Charlotte Pike is reading this message please contact me asap.I was told by Meghan that there will be a lock inside the unit to use when I move in and I have also paid for the lock. Today when I moved in there is no lock inside the unit and I am waiting for last 3 hours outside my unit for the property manager to return my calls and provide a lock for my unit. The Public Storage customer care agent also called the property manager's phone but no one responded.
I would like to thank Caitlyn and Karen who responded to this message and assisted me.
Had a great experience with an employee her name is Tanisha I believe! I was having tons of trouble with my code and many of other things. She was patient with me through out all of it and made sure I was comfortable with everything before she moved on to the next person there isn't many more people in this world as nice as she is she goes above and beyond to help the customers this woman needs a raise if she hasn't had one workers like her keep çustomers coming back
I been renting from this place for about 7 months and my lock got cut off and some very valuable stuff my grandpa gave me before he passed came up missing and they can’t do nothing about this makes me very sad to know that my stuff is not safe here and every time I come pay my rent they are never in the office
It's okay A little shady the lady in the front wouldn't help us with our code cuz she had to get somewhere looks like she would at least help us but she didn't
Megan was such a great help! She took her time to explain everything and was courteous too. Thanks Megan
Meghan is the nicest manger here in a long time couldn't ask for better service by far the best I've ever experienced in the storage facilities thanks Meghan keep up the great work that you do
Megan and Karen
are AAAwesome!!!
It was a good experience altogether,Karen in the front office was very understanding and helpful with all things storage related,well life related actually, great place
Meghan was great and easy to work with and got me to my unit quickly. Excellent service!
Stopped by Charlotte Pike location to ask about renting a unit and I was super excited to get all the information on the different sizes and all that is pertains to the unit. But it was because of the amazing Manager that was working today Ms. Tanisha Blair, wonderful personality and beautiful smile that she had the whole time. Thanks for the help and in the next few days when I finish packing I will definitely be coming there . Keep up the good work Public Storage .
Tanisha Blair was very helpful!
I give Caitlyn 5 stars because I received 5 star service. Great place!
I had the pleasure of working with Mrs. Tanisha at the Charlotte pike location! I came in a mess after driving all night back home needing to move out of my current place in a time crunch! She was so helpful and pleasant and continues to go above and beyond to make sure I feel comfortable and my stuff protected! Thanks again for providing options and solutions to what seemed like a huge undertaking! Your work and positive attitude are greatly appreciated! :)
I have been with public storage for years and they've always treated me well Caitlin is who's been helping me and she is super sweet
In and out with no issues with the help of Tanisha, who was very kind and helpful during the process.
Caitlyn was really nice and helped me get a fee waived! Thanks again!
I just moved here and Tanisha helped me with all of my questions she have great customer service the facility just got new camera ! Tanisha is the goat
I had a great experience at this location! I was trying to purchase a storage and Caitlyn was so patient and help me out with every problem I had. She is a GREAT employee!!
I had a great experience here. They were quick and orderly in getting me a unit., Caitlyn was very helpful in my exit, I was 2 days into a new month when I moved out and she helped with a refund. 10/10 recommend this location.
Caitlyn and karen were so kind and friendly when i came in to make my payment, very nice people
Thanks to Karen and Caitlyn for such a great experience in renting a unit :)
Very friendly and professional service I got when Karen helps me to get right unit for all my stuff. All paperwork and sign in was done in few minutes. Great service!!
Crystal was excellent. She went above and beyond to help me set up my storage unit.
This facility is great, so clean and safe! And the manager, I think lily, is super sweet and helpful!
Crystal was AWESOME!!!! So accommodating and friendly.
There were someone who break my lock and they even don't care. They just call me and put new lock and they even didn't bother to file police complain as I took insurance from them only. I loose some thing which is in storage as I was in another state. So please find other better storage instead of public storage(6117 Charlotte Pike,Nashville, TN 37209).
Jeff was very Helpful, Courteous, Knowledgeable and Professional while helping us with the rental of our storage unit even though it wasn't his regular location.
Great facility and great manager lily. I would recommend this property every time. 10/10
I am most likely the longest renter at this facility as when I started it was Cornerstone... the people have come and gone and the ownership has changed but what I can say is the current group running this location are amazing... They stepped up when I needed a hand the most and came through for me when they didnt have to... THAT is customer service!! If you need a place... this is it... you've found it!! PS Travis.. you rock!
Lily is amazing. Very helpful and efficient. Couldn't ask for a better facility.
Nikki and Lily have been a great help and I have had an excellent experience!