Public Storage Self-Storage Units at 4910 Poplar Ave, Memphis, TN

A clean and secure facility. Marilyn is great and and was a big help!

5hanks for the great deal marilyn

Marilyn at the Poplar location in Memphis is the best!!! She helped me with all my needs today. Thanks Marilyn 😊

Marilyn really helped me

Thanks Marilyn

great price, great location, great service , thanks ms marilyn for all you help

I love this place Marilyn rocks

Marilyn saved my day thank you

Got a great deal from marilyn

Marilyn was amazingly helpful. My unit was too small when I saw it in person and she helped me come up with a quick solution. A huge relief to have such great customer service.

Marilyn helped me again ty

Marilyn is great go see her quick

I have been working w Marilyn at the Poplar location for a yr. She is always polite- friendly and a pleasure to do business with.

Marilyn was very polite snd professional.

Ms Marilyn is the Best

I called a couple locations today and I figured if I was gonna rate one I would rate this one too Marilyn was very helpful and polite she answered all my questions

Marilyn and keke are the best in the world

DO NOT USE THIS BUSINESS Was quoted $106 on 7/23 That sounded fair, took my belongings there 7/23 By OCT they INCREASED the monthly rate to $162 !!! No one will return phone calls as to WHY this 52% increase. When I am able I will be moving my things.

Marilyn gave me a great day go there fast

Fabulous staff!! Sooooo helpful and always ready to help out. Marilyn and KiKi are the BEST!!

Marilyn is getting the best go see her fast

Just got the last storage space but marilyn helped me and i love it

Keke is absolutely amazing! She makes this place amazing.

Felicia was great to work with. Very helpful.

Marilyn helped me she is awesome

Ms Marilyn was a very nice person and I got a great deal on the storage unit

Great service and dedication from Ms. Marilyn at this location. I would recommend anyone to visit here.

Marilyn is an excellent asset to Public Storage. Her customer service, attention to details, and pleasant demeanor made this such a memorable experience. She is a hoot and a joy to know! She's a keeper Public Storage! Sherica

Rude staff

Marilyn is awesome go see her

Very satisfied with this location! Great service.

Marilyn was great! She gave me amazing customer service. You guys definitely have a great team player on your team. I will definitely refer someone to this location, I know they’ll in best hands with Marilyn

Marilyn helped me out a lot thanks

Marilyn really is the best

Marilyn is a bad azz

Marilyn is great! She was very helpful and gets straight to the point with no extra fluff. She had me in and out with a storage unit very quickly. Thanks for your help today!

Marilyn really helped me out today ty

Marilyn rocks

Very helpful & friendly! Very happy!

Marilyn rocks. Customer service was outstanding. Great experience

Marilyn was the best and took great care of us! She is always working and friendly, and she knows everyone with a unit which provides an extra sense of security. Would recommend this location for storage to anyone.

Marilyn is great

Ms.Marilyn was very nice and I was in and out that is Ms.Marilyn

Marilyn helped me through this these hard times...moving from where you lived 20 years was deveststing....she was a blessing...

Came in on super short notice and Marilyn took care of the whole thing like it wasn't a problem to beging with. Give her a major raise!!

Thanks Marilyn for a good deal! Nice to meet u!!

Marilyn is the real Storage expert! Thank you

My experience with Marilyn was the absolute best. I’m from Denver and When I move here the southern hospitality was what I was looking for and I got it with her.

Marilyn was very helpful with getting my unit set up.

Marilyn gave me a great deal today she is awesome thank you

Marilyn really helped me out today Ty

The Manager she is such a delight from the day I got my storage and every message left or phone call made to Public storage she is always prompt kind and customer service is 5 star ..

Marilyn did me right ty

Silecia, was very nice and helpful with explaining everything to me.

Marilyn helped me so much today thank you

Marilyn was very helpful. She was very professional and gave you good information about the unit and the safety of the area.

Marilyn is the best

Marilyn saved my day thank you

Marilyn helped out Thank you again

They Are Great People to work with Ms Marilyn For Sure

Marilyn gave me a good deal ...love het

Reyna accommodated me to the store while waiting on the moving team to return, told me I could sit, relax and started a conversation to get familiar with the customer and kill time to make my time better. Also she loves animals

Reyna was awesome

Marilyn is awesome thanks for a great deal on storage

Thanks marilyn

Marilyn is awesome to thank you

Marilyn takes care of all of my storage needs she is the best

Marilyn is great go see her

Ready... Available... Broadcast... Parking... Cones... Gates... Thanks

Marilyn saved my day thanks again

Marilyn gave me a great deal today...perfect love it

Several lovely storage facilities... Spacious... Clean... Multiple Floors... Carts... Bathrooms... Elevator... Windows... Locks and tags... Parking...

Marilyn was a big help today with some belongings that I accidentally left behind while moving.

Last minute need for climate controlled space. Ms. Marilyn helped me get in quickly in short notice. (Had changed my mind from another storage facility). Darn algorithms wouldn't let me access the same day. 🙄 thx a ton Marilyn

Marilyn was fantastic and efficient and more helpful than anyone I have met in the storage business. Highly recommend the company and Marilyn!

Great Customer Service! Marilyn is very helpful in assisting with units and available products. She was a big help with my new unit and billing questions. Thanks!

Marilyn was very polite and helpful with getting the storage

Marilyn saved the day. Go see her

Marilyn was wonderful she gave me a good deal

Marilyn is da bomb...go see her

Marilyn is a rockstar....go see

Marilyn had the best customer service I have seen in a long time she really helped me out in to get in the storage. Made it super easy..

Marilyn is the best person to get the job done. I always can rely on her with my needs. Thank you so much Marilyn.

Marilyn was extremely helpful, friendly & charismatic. My experience was smooth and convenient!

Marilyn is amazing! She is the reason I continue to be a renter with Public Storage. All the best to you and your family!

Lisa was so helpful today at the Poplar office in Memphis. I have had a traumatic experience and was having difficulty making my reservation. She was so kind to me. Loved her!

Marilyn was super friendly and helpful! She got me set up quickly and was wonderful to work with.

Marilyn gave me a great deal and was super friendly.

Marilyn gave me a good deal today on storage today yay

Marilyn my twin... gave my brother a fantastic deal today on storage....plus very nice. Very clean and perfect location.

Marilyn is amazing

Got a great deal with Marilyn and Christina

Was very pleased with the service Christina provided Saturday morning. She was thorough, professional, and had a very good attitude and a pleasant demeanor. Please thank her.

I recently called yesterday for a quote on a storage unit and was pleased with the price Christina thanks you for professional services

While I believe fundamentally that the phone system is old and not that friendly to work with (for a company with multiple units) I am very happy with the local service provided by Christina who called me back immediately to get me a copy of the receipt - exceptional after going in circles with various other phone #'s from Public Storage. Christina is a KEEPER and appreciate her level of conscientious service...but note to PUBLIC STORAGE - time to modernize and streamline and make things easier for us companies with multiple units.

Public Storage on Poplar is the best because of the cleanliness of the facility and for the super great customer service Ms. Lavita provided today. She handled all my concerns promptly and professionally.

LaVita was wonderful! She made the whole process easy with her friendliness and professionalism.

I had a great experience with this storage place. Marilyn was very helpful and sweet.

Marlin was a great help

Marilyn was so helpful and quick!

Marilyn was very helpful able to find me a great storage for items .

Marilyn was a great help she was very friendly

Marilyn is so Awesome she's so efficient Thanks Public Storage‼️

Marilyn made our experience quick and painless. We would definitely suggest Public Storage to our friends.

I had a great experience at Publix Storage! I would recommend this place to all my friends and family. Marilyn was so sweet, kind and explained everything signing up for my unit. No hidden fees or additional payment for moving out. Such a quick and easy process.

Loved working with Marilyn! She found me exactly what I needed for storage and a great rate! She is so nice!!

Marylin, Wonderful character and excellent personal service.

Great people and that work with Marilyn was real helpful and nice

Awesome experience, mainly because of Marilyn's customer service. Thank you.

Love this place the service was great

Lavita was great she got me an awesome deal on a unit and was very nice. The staff here are great there is usually only one person here at a time and they still manage to provide amazing customer service.

how much does you smallest unit rent for

Marilyn was awesome ! Super friendly and helpful ! Made my experience easy and seamless

Marilyn was great! My first time using a storage company and she made is seamless!

LaVita was a great person and she helped me out please give her a raise

Marilyn gave me a good deal on storage today

I came to this location on 9/3/19 to get a storage unit for my things until I move into my apartment. Lavita was super friendly and nice she explained everything in detail and made what has been a stressful process much smoother. I would recommend this location to everyone.

Ms. Lavita had great customer service and helped with a payment I made. Great customer with a smile. 5 stars ☺️

BEWARE! DO NOT KEEP YOUR VALUABLES HERE! Shocking business ethics and tactics . Unlike any other storage facility that I have done business with . I was traveling this summer out of the country and was unable to make my storage payment on the first of the month. I knew that I would return before the end of the month to pay it along with the extremely high late fee. I had accepted that and understood the agreement. I returned home and made the payment before the end of the month along with the late charge. I assumed that would settle the matter . I stopped by a week later to retrieve something from my unit only to find both my expensive disk pad locks had been forcefully removed and a strange small insignificant lock 🔒 put in their place . I was totally dumbfounded and all sorts of thoughts went through my head . I thought I had been robbed and proceeded to call the police . This was the only thing that made sense . The operator at the police station told me to alert Public Storage to what had happened so they could make preparations. When I called the main customer service number of Public Storage and explained what had happened , the representative started laughing . I could not understand what was going on. I found no humor in this situation and was extremely upset and worried . The representative told me that I had not been robbed but merely locked out because I did not make my payment on the first of the month . This was not the first time that I have rented a storage unit and I have had numerous friends rent them as well . I know for a fact no other facility cuts your locks unless you are in auction status and they are not allowed to cut them until the day of the auction . In every other facility if you are late in the first month they merely stop your code that gives you access to your unit . They can also put an overlock on your unit . The point I am making is it is highly suspicious for someone to jump 10 steps ahead in the process and without once alerting the owner of the unit that Public Storage plans on cutting both your heavy duty pad locks off and going through your personal possessions. There are so many alternatives that an ethical facility has before they do something this drastic . I had no idea who had been in my unit without my permission and what they removed or took with them . It was extremely disturbing. What was the rush ? Why were they so determined to get into my unit ? I reached out to Public Storage corporate and was told that it is in the contract that they basically can do anything they want when they want . They did not apologize or make any excuses. They were very arrogant about it and could care less if I was angry or upset . I pointed out that I was not 30 days late . They said we don’t care . A day late is too late for us. We have absolute control over your things and we can enter and examine anyone’s unit for any reason . I was completely shocked . A true Bambi in Headlights moment. I have been going through my personal possessions making an inventory list of all the items that are missing . I really feel violated and totally freaked out not knowing how many people have been through my things or when exactly they broke in and the fact that they left my unit not properly protected by removing my first class locks and replacing them with a kids tricycle 🔒 lock. My warning to everyone ( read the fine print ) ask a lot of questions about access . Other facilities do not use these sneaky force enter tactics . If you have a choice please do yourself a favor and rent somewhere else . You will thank yourself later . When I complained I was basically told and “ we will do it again the minute you don’t pay on the first “. I will never rent from public storage again . At least they taught me to read the fine print as awful as it is . My advice and warning if you value your things STAY AWAY!!! You will be glad you did .

Great service by marilyn when you come in asking about pricing and size storage unit for your things to store!!

Marilyn gave me a sweet deal today on storage she is so nice ask for her, you will see

Beware. I was given an email quote that said my move in price was $85. For a month. This included 50% off the first month and a $24 administration fee? She could not tell me waht the fee was for. Then I was charged $11 for insurance that she swore up amd down was mandatory even though I have renters insurance. The piece de resistance was when she unwrapped a lock, put it on my unit amd handed me the keys. When I paid the bill, it was NOT $85. It was $118. I asked why it was different. She said she did not know how to take the insurance off. I said, but that is only 11. She then refunded me cash for the insurance. I get home, pull up the reciept and the woman had charged me 19.99 for a lock! The reciept said any purchase is refundable up to 30 days...provided it is unopened ..which is why she opened the damn lock. I then asked for the status of my account. $85 was supposed to be for one month. That would mean the rent would be due on August 17th. The online voice said I owe $76 on August 1, less than 2 weeks??? That makes the rent for a month $162....for a $123 regular price unit. What the hell??? Calling the mamagement tomorrow. They are thieves and use underhanded business practices.

Marilyn is so sweet great customer service

Marlilyn gave us great deal today at hank yo so much c

This place is great, they are always very friendly and helpful. I have called Lavita and Marilyn on several occasions and they have helped me every time.

Maureen was so great. Thank you Maureen!

Marilyn was great.

Lavita and Marilyn is the best in the self storage industry! My husband and I had an enjoyable experience.

Great place! Marilyn is so nice!

Marilyn & Lavita are so helpful.

I am so thankful so the service I receive from Marilyn. I purchase my packing materials from her, she's the best! Plus the price is right.

marilyn gave me a super deal on boxes here yesterday.....and she put me on the waiting list for a storage locker. This is the cleanest facility I have ever seen. thanks so much

Lavita was such a pleasure with work. Nice attitude and the place is very clean. Would definitely recommend it.

this location is perfect....because of Marilyn. She will make your move easy. And save you money....They have storage and packing supplies. Ask for her.

I appreciate Marilyn so much...she is always there to help with my storage ñeeds...she will treat you right..ask for her 😘

marilyn will give you a wonderful deal on storage...she has a wait list because they fill up so fast......best deal ever. thanks love

I just want to say Marilyn will take care of your give you a very good deal on storage.....I read the reviews before I stopped by...she is the best. I am on the waiting list, the place is awesome. She will also advise you on packing supplies to protect your stuff. Go see her.

this is the best storage place in memphis.....they have a waiting list because it's that good....go get on the list. ask for Marilyn...lucy

OK so this started out great. Then the price went up and up and up to the point it was costing me over $200 some months. But other public storage around town aren't the same prices. Don't understand that. And i got all my stuff out on the first and was still told I had to pay the full month. I didnt have to pay the full month when I got the storage. Update: so I called customer service and askes them if ita prorated when i moved in why not when i moved out. They said they can't charge me the full month on move in. So how can you charge me full month on move out. Hmmmmm something just not adding up. I'll be more than happy to pay the $6 for one day but not for the whole month. Never do business with them. I had spiders all in my stuff too

Came by the Poplar location to make a payment. The lady in the office by the name of Lavita was very helpful . She answered all my questions/concerns in a very professional and timely manner.

Marilyn was awesome in pointing out what I need to purchase for my big move. she is giving me 30% off on boxes too. love her due diligence.

Marilyn had me a the waiting list....I was so happy when she called telling me she had a space for me. This is the best storage ever. Call her you will love her too.

marilyn is so charming. I appreciate her taking care of my storage needs. she is the best. go see her.

I would like to thank Ms. Marilyn for her assistance on my storage unit and AWESOME PERSONALITY on today!!! Job well done!

10/10 Would use Public Storage again. Marilyn was a hoot.

Marilyn gave me a good good great deal today go there perf ct

what sizes are they?

Today I was able to get a storage unit quickly and conveniently from Marilyn and Lavita. They were so friendly and gave me a great deal.

Marilyn helped me find the perfect storage locker in my situation of turmoil. thanks soooooo much dear

this place is great.....they have an access gate on Black Rd so you can avoid the Chic Fil A hoopla. marilyn is great

Lavita service was exceptional . I made a good decision about renting at the Poplar location.

The Poplar location is great! Lavita took care of all my questions/concerns and storage needs. I will refer all my friends.

Thanks to Maureen for assisting me. I received an excellent storage space. Maureen was very friendly, professional, and understandable. I am happy with my space. The office and storage building is very neat and clean!!

Are you open on the weekend

Marilyn gave me a great deal on her last storage space today...i got lucky

my dad rented there today because Marilyn had him on wait list!! he's so happy he got in there. liz

great but on moving supplies today....ms Marilyn gave me a great special. the more you buy, the more you save.

Marilyn helped me this week and she saved my life....she found me the best deal on moving supplies and carried them to my car. she's the best!

Great and Quick service! Had Marilyn as the manager!

Lavita was awesome!! So helpful!!

Lavita has always been so awesome to work with and gracious as well!! Absolutely the best storage facility in town!!

Marilyn and Lavita are awesome! Super helpful, really nice and the location is prime!

Lavita and Marilyn gave me the best service ever!

Lavita service was exceptional. She promptly handled all of my storage needs. I’m glad that I decided to rent at Public Storage. I will share my experience with family and friends.

LaVita and Marilyn are amazing! Great customer service, prompt response time and extremely friendly!!!

Marilyn was a pleasure to work with. Great price, and clean facility.

Lavita and Marilyn were excellent at what they do.

Marilyn and LaVita have been so helpful with my storage unit! Very sweet women who only want to help!

Marilyn and lavita gave me a very good rate on their last two storage spaces go there and see them

Marilyn and Lavita has given me perfect service every time I come into this location. They are prompt and give great customer service.

The owners are nice and the prices are not bad.

Great place to do business! Marilyn was extremely helpful and polite when I first walked into the business. I would recommend doing business with Public Storage especially if Marilyn is there. She will get the job done for you!

I was impressed with the customer service that was delivered yesterday by Lavita. She assisted me with all my needs in a timely fashion. She remained professional and courteous the entire time. Love the service and location!

Easiest storage process ever! Great rates. Lavita and Marilyn were very friendly and helpful. Highly recommend.

Great customer service from Lavita and Marilyn!!! Super helpful and nice! Will be back for more boxes soon!

I just want to tell ya'll how great Marilyn does at your store. She is so professional and helpful. Thank you.

Marilyn, Lanta and Kisha were all easy to work with and very helpful. Property is well maintained.

Marilyn is always nice when I see her. A good person

Marlyn is great. Go see her fast

Great place to come and kid friendly and great deals and Marilyn kind person

Forgot that my card had expired, so I had to run by today & update my info. Marilyn was super helpful & had a great attitude!

Marilyn n Kathleen rock...love them go there

Marilyn is a very sweet lady. I have a storage at another location and their system was down so I was unable to pay in person. She was very committed in assisting me with my transaction.

Fabulous customer service! Marilyn And Jeremy are great!

Lavita was so nice and helpful. Made great suggestions about the space that would fit my needs best. Location is great!

Lavita assisted me with my storage needs and answered all of my questions. I was very pleased with the service she provided. I will definitely recommend PS to family, friends, and coworkers!!!

Marilyn was so kind and helpful. She gave me all my information and walked me through everything. I highly recommend this place just for her kindness towards her customers!

Marilyn is very great custom service

Plenty of bugs and very over priced just because it's on poplar

Marilyn was very friendly and helpful about the storage unit rental.

Marilyn is awesome and the hardest worker ever. Show her love.

Marilyn gave me a great deal today and provided excellent customer service! See her for any of your storage needs!

Marilyn and Kathleen were very helpful! Glad to store my stuff here!

Marilyn gave great service and was extremely professional.

Great staff and very clean Marilyn and Katleen are both professional and knowledgeable

My cousin and I needed storage for the summer break from Rhodes College Marilyn and Kathleen were so helpful and nice we are very happy with our space and the Black Rd. entrance makes it super easy to get to our storage space. Thanks ladies!

Marilyn gave me a great deal on storage. If you want a great place to store your stuff hope you get there before they fill up .

This place Ricks. Clean and well lighted. Marilyn is the best.

I've been to many public storages across the country and by far this one has the best customer service thanks to marylin.

Marilyn gave me great customer service. I walked out satisfied with a smile on my face. I recommend this storage place to everyone. ASK FOR MARILYN!! She's A W E S O M E!

Marilyn and Kathleen are the nicest people! Always there to help!

Marilyn and Kathleen were very helpful. Had some questions and they were great to explain things.

Ms. Marilyn and Kathleen were so friendly and helpful - the property was clean - they showed me what i needed to cover my mattress and furniture during storage.

Wonderful customer service from Ms. Kathleen mashburn. Very sweet and helpful. Will definitely be back 😃

Great service from Marilyn and Kathleen today give them a raise great deal thank you

Great facility. It is very clean and the staff are great!!

Marilyn's Customer Service was absolutely superb, If I ever need storage service again I will definitely come here and see her !!

Ms. Kathleen Mashburn helped me get in and out with no problems. She showed me several units and found the best one for my needs. Very clean, and easily accessed. Highly recommended.

Marilyn gave me a super deal on storage friday....shes the best

Marilyn gave us such a great deal on boxes on Sunday and the low-down on storage. we will be needing storage in December and we are coming back. great location. thank you

Great service from Marilyn!!!

Great experience. Chana was extremely helpful and very pleasant. Good place to go.

Great experience!!!!

Came in this past Sat and bought bubble wrap and tape. The sales person was KeKe and she was very friendly with speedy service. Very clean office and it smelled so fresh. Will definitely be back if I need more supplies because I'm moving my daughter off to college!

Keke was a great help. Very knowledgeable and helpful. She was super sweet to my kids and always eager to answer any inquiries. Great service here.

Horrible horrible service. I have been with public storage on Poplar Ave. for over 15 years, and the quality of staff has plummeted.

keke, the attendant was very knowledgeable and courteous

go see Chana!! great customer services!! which is hard to find in Memphis.

Keoisha was very helpful with my moving supply purchase. She was very courteous, her customer service very good. The property looked like it is very well maintained which shows that the employees and management members care about their work facility.

BriAnna provided Outstanding customer service...

Very helpful service!

Chana is a wonderful person that assisted me today! She is very nice and knowledgeable regarding the products available to help make my moving experience smooth.

Levita gave great service very helpful and professional!

Walked in at he last minute to buy boxes and Brianna was the best!!!! Helped us with everything we needed and more!!

Lavita was really helpful and quick with getting me settled. She made sure I got the price I was promised and a unit that fit my needs. Thanks!

Channa was great loves MY spaces

ebonyee parnell was so helpful with me on how much storage rooms cost and payment plan and setting me yup very well i want to thank her for all her services

Yes. I love the professionalism of the worker Eboynee. She was very educated in knowing about the process of how the storage work and she answered all my questions. Thanks Popular Store you guys rock!!!!

Great service from Lavita!! I recommend this location 100%!!

The lady Chana helped me buy some boxes. She gave me amazing service.

LAVITA AT OUR POPLAR STORE HAS BEEN PROMPT AND ATTENTIVE TO DR WILLIAMS AND ME FOR MANY YEARS. WE VERY MUCH APPRECIATE HER CUSTOMER SERVICE A+ ATTITUDE!!!

It's was busy but Ms. Lavita was efficient and very curtesy

Ms. Lavita was extremely helpful and I will definitely be doing business with her. She was able to help me find another PS location that fit my needs!

Lavita is the most professional person i have encountered. The office and property is always nice and clean. She has been very sufficient at doing her job. Public Storage is a wonderful place to be.

I worked with Lavita and she was great! She really helped me save money on a much better deal! Im glad she was there. Probably would have went somewhere else if she hadn't been so helpful!

I was in the store on Friday. Lavita was very helpful and assisted me with all my packing needs. If I need storage in the future, I will definitely rent at Public Storage.

My experience at Public Storage on Poplar Ave has been great! The staff is awesome, especially Lavita who practically runs the place by herself & does an extrodinary job!

I was in public storage on 7-23-15. Ms. Baldwin was very informative and helpful. She was very professional

I have been a customer for 5 yrs. I am always satisfied with the service and the cleanliness. Lavita has demonstrated exceptional customer service skills and multi tasks skills as well. Public Storage is the place to be. I would recommend this location to family and friends.

Mrs.Lavita has been so great to me that I even came back to rent storage a second time with her.

Mrs.Lavita showed great customer service and was very knowledgable about the storage plans.

Awesome

Chana was informative and patient in helping me to feel confident that my fees were still at a comparable bargain. Though i have debated on whether i felt the items were worth saving, for now it seems that a few more years will better in climate controlled setting oppose to attic space.

I was looking for moving boxes and a young lady by the name of Lavita was very knowledgeable and helpful in aiding me in finding the right boxes I needed. Her customer service skills are exceptional and I would recommend this store to all my family and friends.

Nikki was extremely helpful and informative. Thanks Nikki!!

When I went there Chana was very helpful and efficient about helping me get storage in a short period of time! I would definitely recommend them

They were very nice and answered all of my questions. I highly recommend them.

Mr. Rico was the only person working today Jan. 31st when we arrived. He was very kind and helpful while answering our questions. The weekend was stressful but his pleasant attitude was greatly appreciated!!!

I was in the store last week and lavita was real helpful. She also assisted me with all my needs. I will recommend this location to family and friends.

it's well maintained.I would have preferred the climate control but. Please don't go up on my storage fee.

I visited this location last week. I had inquired about a storage space. The young lady by the name of Lavita assisted me. She was very friendly and professional. She didn't have the size I needed, but she recommended Other locations. I would rather rent at this one, because it Is closer to where I live and work. Another reason is the exceptional customer service that was given by Lavita. she is definitely an asset to Public Storage.

Because of some recent burglaries in my area, I am considering taking some of my values out of my little (out house) and placing them in storage) place. I recently visited your store on poplar ave. I was very very impressed. The store was very clean. I was introduced to the facility, I looked at many different units and no doubt you can accommodate my storage need. O and last but not least, I must say your representative Mrs. Lavita Baldwin is first class. She was very professional, explaining to me about your place. She was GREAT.

Rico was fantastic. We were in and out in under 15 minutes. He was a huge help and super friendly. I would recommend this place to anyone. He helped us get the best deal. It was a very enjoyable experience.

I previously rented a storage on Poplar. I came into the store hoping that Lavita still works there. I walked into the office and there she was smiling and happy to assist me with my packing needs. The property was always well maintained and the service was great! Because of Lavita's great customer service , i will continue to do business with Public Storage.

Lavita did a great job assisting us with our storage. Even walked us to our unit in the heavy rain. Feels great leaving our belongings with someone we feel good about. Thank you

I've found Levita to be always very kind, considerate, and very helpful, with a very professional demeanor.

Easy transaction. Chana was pleasant & welcoming to work with. Very knowledgeable & great customer service.

I was in the store on 8/22/14. I was very impressed with the service. We made it right before closing time. Lavita took her time to show us the unit and answer all of our questions without making us feel rushed due to it being right at closing time. She was very friendly and professional and she even called before I made it to the store to make sure I was still going to need the unit. I would definitely recommend this location to anyone. Great customer service!!

Manager Chana was excellent. She answered all of our questions, showed us several storage spaces of different sizes, and was professional and cheerful.

I just moved to Memphis from Campbell CA, and I had the most enjoyable experience renting a unit at the public storage on 4910 poplar. "Lavita" had all kinds of IT issues, system was down, she had to call a colleague at another location to lookup my reservation and rates, and her colleague prepared my lease and faxed it over. "Lavita" went above and beyond to accommodate my needs, and maintained her professionalism at all times. "Lavita" you ROCK!!!

Chana was very friendly! She got me a great deal. I felt really good about this place.

I recently moved from one place to another and during my move I went to this Public Storage to purchase boxes. Immediately upon walking in Lavita greeted me and asked me did I need help with anything. I told her that I needed boxes and she showed me a few different sizes. She also showed me other moving supplies that she thought would assist me with packing. I love this store. It is very neat and organized and the customer service is awesome. I would definitely recommend this store to my family and friends.

Is a good REP!!!👌👌

Lavita has always given me great customer service. Before I go to my unit, I make it my business to stop in and say hello. The facility is very well maintained. It's a great pleasure to store my things there.

Great place to store my furniture. Ms. Labita is cool whenever I come in.

Shanna was very helpful with helping me move out the storage. Would most definitely recommend this to friends and relatives.

I was in your store on 05/20/2014 to purchase some moving and packing supplies. Ms. Lavita Baldwin was the employee on duty. She is a very professional and polite employee. She showed me the various moving packages that public storage have as well as told me all about all of the available storage units that public storage have. She was very informative and a pleasure to work with.

I am pleased with the friendly customer service I received from Ms. Channa. I got a courtesy call which she assured me my business is valued. Thanks Public Storage!!!

I love my storage unit, and the help at the service desk was very helpful and polite

Levita was great. Fast, friendly and very professional service. I recommend this storage to anyone. Great job Lavita

Rico did a great job with help get a storage I would recommend y'all to friends and family members. Thanks Rico!!!!!

Service was good.. thanks rico

Laboratory and Rico were pour customer service reps. They provided very good customer service and even went the extra mile to navigate through the telephone customer service recordings to resolve an issue. Great job!

Staff (Earnest) was extremely helpful and very courteous. Great location and well maintained and very clean. I highly recommend this place if you are looking for a short term or long term rental.

During a visit to Memphis I did some research on storage rental facilities. Soon, I am relocating to Memphis and this location was recommended to me so I decided to stop in. Lavita was extremely busy, and she took a brief second to introduce herself , and said she would be right with me. Lavita took time to explain the differences in unit sizes and unit costs. She explained the advantages of climate controlled vs non climate controlled spaces. Lavita was very professional and I left Public Storage profoundly enlightened about their services. I'm going to need temporary storage, and this is the facility I plan to use, because of her positive and knowledgable responsiveness!!

I do not have my own personal storage with Public Storage, but I was in the store on January the 9th looking to purchase some supplies for my move. I was very frustrated and was a little snippy when asking questions. I was helped by a young lady by the name of Lavita. She was very friendly and helpful although I must admit I wasn't very nice. She stayed professional and gave me the information I needed to purchase my moving supplies. I felt compelled to write this review because these days customer service isn't always a good experience, especially when you are in a bad mood. When I left the store I thanked her for her excellent customer service. It sort of made me feel a little better.

I am a customer of six years with P.S., and in those six years my experiences with PS have been wonderful, thanks to Ms Lavita skillful and professional guidance. Poplar ave store location is very attractive in appearance and convenient...for all of this i give P.S. 5 Stars !

Earnest the attendant at the Memphis poplar location was very knowledgeable and courteous. Very proficient in explaining all the paperwork. Excellent employee!