Public Storage Self-Storage Units at 2878 Covington Pike, Memphis, TN

Keanan and Kristi at the Covington pike location are so sweet and helpful. Any questions you have they can answer. This location is the right place for all of your storage needs. 5 stars. I would give 100 stars if I could.

I call up there to ask about my bill and I was mad. But the woman who work there by the name Monica broke it down and and explain everything to me. I’m good now

I went to Public Storage with my Aunt and it was a woman by the name Monica who was there and she explained everything to her and she was so nice and sweet. Thank you Monica for being nice to my Auntie.

I'm giving Monica five stars because I was there with my son and was trying to put some stuff in my unit. And my son was crying and I couldn't pick him up. But she pick him up and got him to stop crying while I got my thing inside the unit. The other woman never did that. Thanks Monica

They rip you off

They upcharge you for no reason.

Keanan was such a awesome worker she explained everything step by step ❤️

There was an issue with my online rental. Megan and Kristi (and her trainee) we're so sweet and had my issue resolved quick. Great great great customer service! If it was a scale of 1-10 service they would get an 11.

Thank you keanan for helping me once again for helping me with great customer service you made my day

Ms. Kristi was very helpful and quick I would highly recommend someone to her

I was very well pleased with my experience

Kristi and Keanan were very helpful and professional. They had excellent costumer service.

I would like to thank krisi and keanan for keeping my move in quick easy and helpful

How can I reserve a storage unit? I need a unit just for a few boxes

Won auction unit and Megan the manager was very nice and friendly.

The manager Megan was very nice and helpful

Megan was great

Great experience. Excellent customer service. Can’t wait to come back soon

Excellent Kristi is the best!

Went to go buy boxes and mrs kristi was the sweetest person there told me all the packing supplies I needed to pack up my house

Kristi was the best for explaining prices and sizing needed for my storage time

Kristi was amazing she had all my questions answered before I could ask in she made sure I had the best unit for me at a great price I recommend this location to everyone goooo Kristi

Nice clean and well maintained! I would definitely recommend this place

Kristi was very helpful, professional and courteous with helping my daughter and me transfer a unit from another Public Storage location to her location. She contacted the manager to make sure the transfer was smooth and our account properly credited. Great Customer Service!!!

Kristi was absolutely professional, informative and helpful. I'd recommend this storage unit anyway. Thank for the wonderful service.

Excellent customer service! After a HUGE error by a different storage company, Public Storage and their Bartlett, TN team saved the day. Job well done!

Kristi was a great help she was wonderful

Kristi was a pure joy .Exellent service..

Where do I start? Kristi has wonderful customer service skills, she knows her job and can answer any questions you may have. As a matter of fact she may give you the information before you think to ask her. I highly recommend you coming to the Covington Pike Road for your storage needs.

The Property Manager Kristi was very clear , helpful and professional in assisting with me acquiring a unit, I totally recommend this location for your next storage and move ! 👍

Public Storage on Covington Pike is great. Kristi the General Manager is kind , courteous, and grear with communication. She fastidiously worked at getting my account/rental all setup when we experienced a weird glitch in the matrix (internet/e-rental). The facility is neat and well-kept. I’m glad I chose Public Storage on Covington Pike for my storage needs.

Good Customer Services Nice people and helpful people #Satisfied Customer 😊

Public Storage on Covington Pike is AMAZING. Kristi the General Manager is kind , courteous, and grear with communication. She called me to let me know a unit was coming available, and helped me book it online. The facility is clean and neat and easy to move about. If you’re looking for storage for yourself , Public Storage on Covington Pike is a great place you need to check out.

Kristi gave great customer service.

Christina was very helpful she helped us with a very large order of boxes with great customer service once again thank you Christina

Kristi was a tremendous help. She was thorough, witty, and bestowed ease and comfort throughout the rental process. Needless to say, I left the Covington Pike location very happy and satisfied with the service I received.

It was great

Heather and Cosha was a great help !

Kristi has excellent customer service and I am very please with how she explained everything to me and made me feel comfortable with this rental. The facility and ground is very clean.

I had a very good experience. The staff was very friendly. Five stars for management Ms. Kristi. She had me in an out in under 20min

Kristi was amazing! This is the nicest storage place I've seen and the customer service is top notch!! So glad I came here!

Kristi was very helpful. She made sure I understood everything before I made any purchases. I am very satisfied with her and I recommend this storage unit too every one

Kristi was great! Easy first time experience

Great service...Keri super friendly and efficient in getting the process done. Thank you.

Kristi was very helpful and personable during the rental process. She was able to answer all my questions and went above and beyond to help me find a unit to fit my huge collection of Christmas decorations my mom makes me cart around. 🙂

Brittany was very helpful and has a nice personality

outstanding!!!

I HAD A VERY NICE LADY TO WAIT ON ME ,HER NAME IS MS.KRISTI THANK YOU FOR YOUR SERVICE

Kristi was great very friendly and answered all my questions. I got all the info I needed even free bonus of using there dollys at no charge to help speed up my move in. Public storage is great.

Amazing Customer Service!!!!! Kristi so courteous and speedy!!!! Love It!!!!!

I rented a unit yesterday and Kristi was so helpful and answered all my questions. Great service!

Mrs Kristi provided great customer servuce for me today she answered all my questions and gave me mpre options for my storage

I made an appointment with Kristi *yesterday* to look at a unit today, and when I arrived, Kristi informed me that she'd rented the unit the night before. I was very disappointed that she didn't contact me to let me know the unit was no longer available before I drove across town to see it. This type of service is very unprofessional and inconsiderate. Do better!

Kristi was excellent great customer service.

Excellent customer Service Kristi was very helpful !

Can I pay my bill online?

Swift great and precise thanks kristi

Kristi rocks!! Come see her,she gave me prompt and curtious service!

Me. Kristi was very helpful and friendly great customer service

Despite multiple power outages, Kristi was exceptional. She gave a great tour and answered all of my questions with no problem. Thank you.

I’ve always paid on the last day of the month and I told several people that called that that’s when I would be in and I have never missed a payment I’ve set up in over 3 years, I haven’t complained one about any of the issues here and there have been plenty, the elevator not working sometimes, the air being broke for weeks at a time, no carts being here for months, but I went to put some items in my space today and my lock had been cut, and that has never happen before. I am not happy about this at all.

Kristi was marvelous. Great service

My experience with public storage and Kristi from Covington Pike and PJ from sycamore view they both have been very professional and they havegiven me such great service. I would recommend Public Storage to anyone that ask for a great storage company.

It was a pleasure doing business with Public Storage, Kristi was very personable and knowledgeable and helped me find just the right size unit.

Kristi is awesome! We needed to help someone get their stuff out of storage who weren't physically able to do much. Kristi went out of her way to help us with everything we needed!

HORRIBLE EXPERIENCE PERIOD...I WOULD HAVE GAVE THEM ONE STAR IF I DIDN'T HAVE TO GIVE THEM 1 STAR

Great customer service. Kristi was awesome!

Ones near Bartlett n Raleigh Memphis 38134 areas are expensive n some are ripping people off. Depends who works.

Kristi was pleasant on the phone firstly. Why i came in. Then she knew me by name. Cheers

Kristi gave me excellent service today ☺

Kristi was very helpful!

Kristi was very nice. Showed excellent customer service. Will all store with Public Storage. 5 star execellence.

Great place to store your stuff!

Really quick and to the point, loved Kristi's energy!!

Kristi was great

Kristi was very professional and friendly- if you are looking to store something I would definitely recommend public storage!!

Kristi was very helpful in helping me get settled in my unit.

Kristi is a very nice person great customer service 👍

Tiffany and Kristi were so helpful. My reservation was cancelled but Tiffany set me up at another location and got me in contact with Kristi. Kristi was great, she was nice and explained everything to me with great detail. Both of these ladies really helped me on my first storage experience.

****CAUTION ON THE 5 STAR RATING**** The facility is nice, very clean & reasonable. When a friend of mine (who has a disability) originally leased a climate controlled unit, the representative pushed the availability of carts for being able to use so she could stack boxes on the carts and basically make one trip hauling her stuff in & out of the climate controlled maze. Today there were no carts to be found and after talking to the representative on duty, my friend was informed that the carts were simply a "courtesy" and had been stolen, i.e. there were no "courtesy" carts. That's a bit of a problem when a physically disabled person needs a "courtesy" cart to utilize the utility of a facility that she pays for because of the "courtesy" carts. It's actually self-defeating especially when the representative shows no empathy & gives simple answers such as, "well the carts are just a courtesy" or "we are waiting on Corporate to make a decision" or just simply not saying something like, "I am so sorry, our carts were stolen and I apologize for any inconvenience and if there was anything I could do for you I would." None of that was said, it was just blatant obtuse arrogance dismissing a true selling point as a courtesy, when in all actually it is not a courtesy, the carts were part of the package sold to my disabled friend when she signed the lease on a controlled climate unit. That just rubs me the wrong way. Simply send out an email or text that says "we are sorry for the inconvenience but our carts were stolen and we are in the process of replacing them." And when they are replaced simply send out an email or text that says, "we are happy to report that we have replaced the stolen carts with new carts in order to make our promise to you good again." It's pretty simple if only someone could invent an e-mail or text messaging software that could do something like that. Instead we have to deal with a disabled septuagenarian in sweltering heat pass out from heat stroke and cracking her skull, involving ambulance transport, a hospital emergency room visit and a law firm to deal with all of this. I am happy to report that the carts are a whole lot cheaper than the damages that will be paid for not out of "courtesy" but out of the breach of contract and the awful physical degradation damages to my friend all because she was trying to utilize a service that was bought and paid for. 62 staples in her skull, the increased carnage to her already disabled ankle and the heart damage done from all of this. I simply shake my stapleless head and wonder who ever thought a part of a legal agreement was ever a "courtesy?" I'm not sure if I will ever be able to get the sound of her head hitting that slick concrete floor out of my head...it sounded like a seedless watermelon being smashed in a cast iron tub of fresh peaches & smelled of fresh mint. I feel as if I am suffering from the new PSSD (Public Storage Stress Didorder).

Customer service is excellent! Brittany is the very best!

Best rates in town and the customer service is unmatched!! Come see Brittany she will take care of you.

Representative was professional and knowledgeable of the units.

Kristen was very helpful. Great costumer service.

Kirsten was so friendly and polite she explained everything very thoroughly!

Awesome service by Brittany.

Brittany provided great service when I was looking into storing some items. Friendly and knowledgeable.

It's all good

The Service i received here today were excellent and I highly recommend it very good thank you

Tiffany was helpful today, took care of all my needs. Thank

Good service and professional staff whenever I come in. The ladies are sweet and friendly.

Had an awesome experience young lady was very helpful to me

She was very helpful and knowledgeable about her work will recommend her to anybody looking for a storage unit.

This storage is the absolute best I used ot in past years amd you all have always been 💯💯💯💯💯. Peace and Blessings.

Kennecia was very helpful with helping me find a unit. She had a positive attitude. She greeted me with a smile and a gentle handshake. She answered every question with a nice tone and a spot on answer. After renting the unit, she told me to have a nice day.

Great Costumer service from Brittany

Rats and a water leak and a malfunctioning door seal destroyed 2/3 of the things we had stored in a 10X20 unit. We'll see how they handle the claim. Just a sample of what the unit looked like when we went to get our things. Note the rat hair and urine and feces on the sheets.

Super clean, very safe, and easily accessible. Brittany, the property manager, was very informative and even tho I was over an hour late for my appointment she was very courteous.

Keisha service was great!

My experience here was very good. The representative was very helpful and friendly.

Brittany was very helpful with finding us a different unit when my spouse wasn't happy with the unit I had rented. Overall it was a good experience but I have to say renting online was easy but there are hidden fees that are not specified online and you should expect to pay about $50 more than the amount given to you online, but come to find out that is with any storage company. (Locks, Admin Fees. etc.)

Brittany gave me excellent customer service. She was knowledgable and precise with her answers and efforts to assist me. I definitely will be recommending this to friends and family .

Brittany was helpful and pleasant to work with, showed me the perfect space and even gave tips on how I could put my items in, thanks Brittany!

Everything was simple. KENNECIA AND BRITTANY WERE GREAT!

Excellent service fast and great advice on the right storage unit

Brittany was very helpful! and extremely nice

I came to this location to make my payment and Brittany was pleasant.

Kennecia has great customer service and is very knowledgeable about her job. Great job! I highly recommend this facility.

Kenneshia was very helpful& nice sent me over to Scyamore View & PJ was just as helpful.

Brittany gave excellent customer service... If I could I would give her a raise immediately...

Great service and very nice people, Kristi was especially helpful and kind.

Kristi was so helpful..thank you Kristi

Public Storage is awesome for storage. Kristi was very helpful and kind which made the process much faster and easier. Thanks!!

Brittany is awesome! She helped us down grade to a smaller unit to hold all our stuff. And we saved alot of money!

Enjoyed my service with mrs.brittany and mrs.jerrica

PJ was very helpful and professional. I would highly recommend this location!!!

Brittany was great

I'm not happy with the way Public Storage has dealt with problems in their facility on Covington Pike. I've been storing furniture there and other things for about three years. The first time my husband went there was in the summer, he said the air condition unit was out. A month or so later I went there and it was still out. I had antique furniture in my unit on the 2nd floor which is supposed to be climate controlled. I talked to the girl and she said they were coming that Monday to repair it. So all my things have been sitting in the heat and they never even let customers know. Since I've had this space the rent has gone from $106 to $118 to $134. I should have gotten some type of discount considering my antique furniture and other breakables were in this Memphis heat. The last time my husband went there was in Sept. He said the ac was repaired but the gate was broken!! I think the customers who have a climate controlled space should be given a discount considering that their storage units was in the heat for more than a month (or could have been longer, who knows). It really pisses me off that they don't even tell their customers when that happened. When I get my all my things out this month, I will never ever use Public Storage again. BEWARE

Brittany is extremely helpful, everytine I go in she pleasant. This is a great location

I have been doing business with this Public Storage facility for quite some time. Great staff! Brittany is very helpful, professional, and knowledgeable. And, how does she always remember my name??

The facility was everything I needed related to space and price. Brittany was very helpful in addressing any questions I had and explained the rental process in great detail.

Best storage place in Memphis!!! Very clean great customer service... Brittany was very very professional!!!!!!!!!!!!!! she's the best she gets 10 stars!!!!

Way too high...went down the street and got a bigger unit for a much cheaper price...yes, it was outdoor storage and this place is indoors but I only need short term storage so the cheaper price won out in my case

Brittany was very great with helping me in my storage needs and she was very professional!!

Great rates. Brittany was very helpful and knowledgeable about Public Storage. Ask for her. Budget in $22 for your lock.

Brittany provided us with superb customer service!

Brittany was helpful and on a scale of one to ten, ten out of ten would recommend!

Moving has been so stressful, the only bright spot has been Tiffany, she took her time and explained everything, she was so helpful, I mean really a bright spot in my day, thank you so much

This my second time renting at ps and both times Ms.Tiffany was extremely helpful

Tiffany did a great job, got everything i needed and was very professional

Will never use them again at first they were really nice and then they went up on my storage unit and when I said something they got really mad started leaving really crazy voicemails and just being completely rude

Tiffany was great today

Tiffany was awesome and very helpful! Please visit her.

Tiffany did a great job today.

I originally wanted to rent at the Summer Ave location, but I’m glad I chose this one, Ms.Tiffany made sure I had all the info I needed and I wasn’t in the office long at all.

tiffany was helpful, process was quick and easy

Brittany was very knowledgeable and made the process completely easy. The place was packed she took time and stayed over and got the job done .

Came in today, Tiffany made process was quick and easy, space was exactly what I needed.

Tiffany did a great job today

Tiffany helped me and my sister out greatly today. She made today better, thanks tiff!

Tiffany and Brittany are awesome! Smooth process, exact and precise language. They know their stuff.

Tiffany was really helpful. Thanks for making this easy

Brittany and Tiffany were wonderful. Very informative and knowledgeable.

Brittany and Tiffany we're very helpful and had amazing service!

Process was quick and easy. Tiffany was really helpful, and knowledgeable

Kennecia did a great job today

I have rented at this location for almost a year, Ms Tiffany has been a great help the entire time. Visit this location

I was driving by this location and stopped in for prices, from the minute I walked in Tiffany was extremely helpful and made sure I understood everything I needed to. The process and easy and I could tell she knew her business! I highly recommend renting at this location.

Tiffany and Kennecia did a great job today

Tiffany is helpful. Love this location

I love this location, me and my brother rents here. Tiffany is always helpful and I love that when we walk in the office she always remembers our name, and she always ask about my puppy!!.. it make my experience that much better. I’ve rented at other public storage locations but this one is the one I keep coming back to( hopefully I’ll keep up with my lock for next time). But overall a great experience.

Tiffany was so absolutely wonderful. She was quick, made excellent recommendations and has a wonderful spirit. I highly recommend working with her and utilizing this location!

Tiffany did a great job

Tiffany did a wonderful job and made sure I had everything I needed

Tiffany was Awesome! Great customer service!

Tiffany was Vary knowledgeable​ and helpful vary pleasant to work with she made the whole process quick and easy

Ms Tiffany was really great today. I was nervous because I'm hearing impaired but she made 100% sure I understood everything I needed to by writing it out for me

Tiffany was really helpful, process didn't take long as I thought and I know my stuff is in good hands

Tiffanu did a great job. Process was easy and quick

Tiffany was super busy today but didn't didn't affect her from helping us and answering all our question. Great location

Please DO NOT RENT HERE, first thing they stole several items from my storage early this year. I have been renting here over 8 years, due to my disability I havent been able to remove my things. Just this week I spoke to Distract Manager who has been rude every time I have spoke to her. I let her know that I had a accident now I'm not able to walk if I could get my wheel chair out before its sold. She tells me that she would sell it to me. How hurtful I am not able to walk that is only way I would be able to get around. So they are glad to my things because they already had gone threw it before and took several high price items. By the way when you store things there they do any inventory of your items without you knowing it. SO PLEASE DO NOT USE PUBLIC STORAGE

Brittany was very nolagable and friendly

Tiffany and Brittany were helpful during this process

Came in today to make my payment and as usual Tiffany was great to deal with

Service was okay...Pick my items up from the storage 7/28/17. I NOW HAVE $5000 WORTH OF DAMAGE FROM RODENTS EATING ON MY FURNITURE....PLEASE AVOID THIS STORAGE FACILITY!!! THE INSURANCE COMPANY THAT THEY HAVE ONLY COVERS $250 NO MATTER THE AMOUNT OF DAMAGES...HORRIBLE!!!

Brittany was awesome and has excellent performance ,she is a very happy and caring person... Love the way she helped me

Came in today to make my payment Ms Tiffany is always a pleasure to deal with

Tiffany helped us a great deal. We were on a waiting list she did a great job keeping us informed about availability. Now we got our space and are very pleased

Ms Tiffany was very helpful she explain to me about how payment work and also what will be my best option in chosen a storage unit. She was knowledgeable about what she was explaing she made this visit a personal experience for me. Thanks and I will recommend this to some one.

tiffany did a great job today, made sure i had tge perfect space. thank me for all your help

Great people here and the district manager goes out her way to make sure you get the service you need. Thanks!!

Tiffany did a great job today, she was helpful and made this process easier! Please come see here and be prepared to laugh and be helped.

Tiffany the Property Manager is AWESOME! She was straight to the point and confident in explaining the storage rental process. Good customer service! ❤️🖤💚

Tiffany did a great job today, she had so much patience and made sure I had everything I need to protect my items. Go see her!!

Tiffany and Brittany were amazing and such a great help! They saw my stuff and suggested a bigger unit. Thanks yall!

Brittany wad very helpful and nice.

Brittany was awesome and professional. Made really helpful suggestions to make my family's move smooth. Thanks!!!😃

Tiffany was patient and very helpful throughout the process. She provided great customer service. Keep up the great work.

Tiffany and Brittany worked well as a team and made me comfortable about storing my item. Thanks alot ladies

Tiffany and Brittany were a big help and knew exactly what I need thanks ladies

Awful service. Was told online reservations only holds price and not the unit itself. What's the point of reserving the price and no units will be available. Was traveling from out-of-town be told this over the phone when we were expecting to have a unit available, especially when unit was reserved. Would not recommend this location and you can thank Tiffany for that. Was told we had to wait, on the date we had selected to move-in, to see if another person wanted before she could tell us anything.

Brittney did a great job and was so efficient while trying to accommodate 4 customers in the office. She handled them all with such professionalism and in a timely manner without skipping a beat. All left very satisfied with their service. Look forward to being a customer for a while. 😊

PJ HAS VERY GREAT CUSTOMER SERVICE, SHE WAS VERY HELPFUL WITH ALL OF MY NEEDS IF I EVER NEED TO RENT I WILL CERTAINLY COME BACK TO RENT WITH HER!!!! ALL I NEEDED WAS BOXES AND IT MADE ME WANT TO RENT A UNIT SO I WILL DEFINITELY BE RETURNING!!!! THANKS AGAIN PJ!!!

Prices outrageous

Today was a really long and stressful day but thankfully Tiffany made it easier, she was extremely knowledgeable and the process was quick

Tiffany abd Brittany were extremely helpful so glad they where there. Thanks ladies

I love My space at public storage! The manager was very very helpful to me. I had no problem what so ever! And they have great prices.

Tiffany did a great job today!!

Tiffany was really helpful today. Property was clean and staff were great

Tiffany and Brittany were so helpful and fun today

Tiffany did a great job today. Very Helpful and funny

Tiffany gave me really good service today!

Tiffany was extremely helpful today, when I got there is was a ton of people in the office and I was worried it would take long but she helped everybody and I wasn't there long at all

Tiffany did a great job!!!

Tiffany did a great job today, was extremely helpful

Nikki welcome me on the phone as well as walking in the door. She was great. Very informative as the storage units. She took out time to walk me through it and explain to me how everything goes. Thanks to Ms Nikki

Came un to make my payment today and as usual Tiffany was really helpful!

I came in to rent last Saturday.... Tiffany and Nikki was great! They made sure I had everything I needed, it was a busy day but they helped everyone! These ladies know their business, I originally forgot about doing a review, but got a call from Tiffany today asking no about my move and it reminded me how helpful they were. Go see them!

Nikki was amazing today even though in we as only making a payment she just has a beautiful attitude

I'm in the middle of moving and needed a place for my stuff pronto and I worked with an associate named Keoisha who sold me a unit today and it was just the right size and in my price range!!! I will be sending all of my friends to her personally. She is fast efficient and direct and I really appreciated how she did not make me feel like I was asking for too much because this is my first experience needing a storage unit and I asked way too many questions but she answered them all!!! Nice break for a hectic day. Superb service staff and prices👍🏾🎯

Pj was very courteous today and well knowledge of her job.

Pj give awsome service. Go see pj!!!!!!

PJ was the best sales rep. I have had in a long time ..thank you

I had a great experience at this location. Everything was great. Pj the store manager was great. She deserves a raise for everything she do.

Pj was well versed on our transaction today and very pleasant deserves to be at the front desk!

I HAD AN AWESOME EXPERIENCE WITH SABRINA! SHE WAS VERY HELPFUL AND SOLVED ANY PROBLEM I CAME ACROSS. VERY HELPFUL. AND PROFESSIONAL.

Sabrina and Nikki were amazing! Great customer service :)

Nikki and Sabrina was awesome great customer service everyone should rent at this location

Nikki was great . wonderful customer service

clean and friendly

Great customer service! Thanks sabrina!

Nikki is the best ever!!!!! She is professional and offers excellent customer service!!!!! Great great great!!!

Was so happy to see Tiffany over here love d her at the other location

As a walk in Nikki was great help with providing me with information and very polite.

I walked into the covington pike location seeking information on renting a storage. The property manager Nikki was absolutely great.She was knowledgeable of all the products and she was very detailed with her answers to all of my questions. She was very nice and patient with me. I enjoyed my experience.

PJ PROVIDED GREAT CUSTOMER SERVICE AND INFORMED ME OF ALL SERVICES.

PJ was an excellent help for us we enjoyed talking to her...

PJ was very helpful and the process waa smooth sailing. She answered all my questions with no problems. She was very helpful and informative.

Pj sweet nice helpful and sexy

Pj customer service was great need to sale cars too

Pj was a breath of fresh air....Thank you A+ service!

The property manager PJ was awesome thorough and very courteous and gave me excellent service

PJ is very energetic. A posting asset to the company. She made our customer experience very enjoyable

Pj had excellent customer service today very informative

PJ was awesome answered all my questions and common courtesy keep up the good work !!!!

Pj was very courteous. She explained everything thoroughly.

PJ, great customer service, knowledgeable and polite.

I had a wonderful experience with PJ

PJ was a great help !!!!

Pj was great love it

PJ-DID a great job

Pj was very nice and very helpful.

PJ thanks for your great service....

i came by only too check prices however they didn't have my the space i needed but when i tell u tis is the first time meeting ms nikki it want be the last customers knew her by name as they walked in i knew she was a great people person then i will be by and only dealing with nikki shes great and positive and explain everything perfect if u are going to rent choose this location

P.J. was really helpful, and got me the right space at a reasonable price..

PJ was AWESOME and very friendly and helpful. She answered all my questions and concerns.

In today's work place it is always great to have someone greet you with a smile and treat you in the manner PJ does. I hope the other employees are as nice, friendly, and as knowledgeable about the facilities and administrative procedures. She fully explained the details and ensured I was satisfied.

Pj gave great customer service answered all the storage questions and concerns will refer others

Pj had great customer service answered all my questions.

PJ provide

Everything was great PJ was a ton of help! Thanks!

PJ did a GREAT job helping us determine out needs and finding the best solution for our storage needs!

Love the service from PJ today!!!

PJ was a wonderful service agent. She explained my unit space in detail. She was courteous and polite. Very professional!!!

I had a good experience with Pj today been to 3 facilities and her personality got me sold

pj was so courteous and she did her job well making sure that i received the best customer service

Pj was very courtesy and professional will refer others

P j was very nice and explained everything to me. Her customer service was excellent.

PJ is a really nice person and very easy to work with

Quick effecient service in a stessful time. PJ was great.

Kristen was very helpful and friendly yesterday while I was making a payment for my mom's storage unit. Excellent and clean facility.

Excellent service from PJ

Pj had Great service 5 stars

Pj has exceptional customer service skills and pleasant to talk to

PJ is great give her a raise.

I was very please with customer from pj and niki today .

Customer Service was excellent! PJ was very knowledgeable and very helpful!

I walked in not really knowing what I wanted but PJ made it so easy and I received just enough space to safely pack my belongings away. I also found that PS Is very affordable. PJ helped me get a unit, insurance and the security I needed in my price range, I couldn't have asked for better customer service. Update: Changed their policy and management after a year of service, everything is a hassle. Pj called and lied about a due date and I had to call back for the General manager, he was however helpful. Months later I am getting calls everyday about a "new policy". I am not pleased with the new people.... Everything is good in the beginning.

The staff here is very friendly.ok was friendly today too

Tlhis facility has to be the worse. No one seems to want to take care of the roaches, spiders, sagging ceiling insulation, and heat in my climate controlled unit.

Pj was very helpful and nice she did a great job

I had a great experience at Public Storage. I was greeted promptly with a smile by PJ. PJ was awesome. She was prompt, professional, courteous, and knowledgeable of the store. If you are looking for a place to store your property or to get packing supplies, Public Storage will be an ideal place to do it. Great discounts were given and Public Storage has an awesome return policy. Thanks PJ for the kindness and professionalism you displayed. I enjoyed my visits there. Until next time, keep up the good work, PJ.

So the insurance that public storage REQUIRED TO GET ONLY COVERS 250 FOR INSECTS. I thought this was a great place but I was fooled and very upset that I have to replace my infant son toys, bed, mattresses etc

On yesterday Michelle and Kristen was very helpful on helping me with understanding the materials I need to store my goods. I went into the store feeling down and depressed I had just got evicted from my apartment and I had a lot going on and they was there with a wonderful spirit. And I left there laughing and smiling.

Enjoyed my exeeience with sabrina today she made the process truly painless

PJ was a great help in tenting the units and she deserves the 5 star rating she has earned.

PJ was very excellent today with her services

Pj was great with her service given today and very professional

PJ was awesome!! Great experience and really excited to store our stuff with public storage!! PJ was very friendly and made sure I understood everything about the rental process!

PJ and Kristen were very helpful and nice. Excellentcustomerservice!

Excellent service from PJ and Kristen! Just excellent!!

Kristen was very helpful.

Pj presented herself as a professional. Left no details undone. Would refer friends and family in her direction? Absolutely.

PJ gave excellent service for me and helped me with all my questions.

Pj gives excellent service and very professional way above reproach:-)

Ms pj was very helpful and has excellent customer service

Pj was very professional and apologetic on the wait you dont find that much these day's

PJ was awesome today in the face of many customers and inclement weather.

pj gives good service

PJ's has excellent customer service.

Loved pj's customers service today very informative

O love the experience we had with PJ today great customer services.

Pj was fast efficient. And. Service was exceptional

Pj gave Excellence on information what I need to know about this process.Pleasant personality with me.

PJ was great! Wonderful customer service!

Very friendly!! PJ was a huge help!!

PJ was a very thorough and friendly associate,during my hectic time of moving.Thanks try o her and Public Storage!Would definitely recommend here.

I had a great experience with pj together she was very knowledgable of the job she kept me preoccupied and smiling, she is great exanple of great customer Service :-)

PJ had excellent in customer service today 6/17/14. My Husband and I were very satisfied. She took her time and explained everything throughly. She also took time to call and remind us of our appointment. She Was Great on today. Thanks PJ!!!

PJ have a pleasant attitude and she got me in the system as quickly as possible. Thanks so much for all your help !!

Pj was great helping me understand what I was getting with public storage on the phone and even better in person

I had a good day with pj good worker.

Service was great!!!! Very friendly and professional and clean environment!!!

PJ and Kristen both were pleasant and extremely helpful....PJ was awesome super friendly!!!!

Pj and kristen give great customer service and is a great atmosphere helpfull and knowledgable. Planning to store here.

PJ was great! She was very helpful and provided with a lot of information regarding public storage. She was awesome!

PJ was tremendously helpful, patient, courteous and patient as we went to one unit to another looking for the perfect place to leave our furniture and things. Not everyone had her sales qualities. Maybe she could be manager of the year? Michelle was the 2nd person to speak to us, another day. Michelle was equally as nice and professional and very deserving of our accolades. They should both be recognized for excellent service.

PJ was great help and got me set up with all of my needs!

Mrs. Pj was great!! Excellent customer service..

PJ. Did a great job and saved me a ton of money. Thanks

PJ was awesome and really helped me to figure out what was best for my move!

Mrs. BJ is excellent! She does her job extremely well. She does very well as a customer service representative. I absolutely just love her! ^_^

I just purchase a rental storage and PJ was my customer service person she very great in the knowledge of the company and explained all the important information very clear. She had a great personality and would refer ppl to her in future... Thx PJ

PJ was so helpful and caring

PJ was absolutely GREAT!!! She explained everything and was very knowledgeable of the products, lease and service. Keep up the good work! Look forward to working with you again.

pj was excellent with service and answering questions

PJ deserve it and

PJ did an excellent job with our check in at our new storage unit!

Great customer service. ... nice smile! !... thanks Michelle

PJ has been very helpful, very apologetic always smilin good sense of humor an excellent customer service!

Ashley was great giive good customer service

Ive came in and P.J and Ashley and they were extremely helpful and patient in tellin me everything and answering all my questions they made me feel very welcomed Thank guys very much . Sincerely Tamieo. C

PJ was GREAT!!! She is an asset to your business! (I would hire her in a heartbeat!!!) "A SATISFIED CUSTOMER

PJ and Ashley has great customer service

PJ did a great job at getting me the help I needed and had great customer service I would recommend this site to anyone!!!!

Very clean facility with extremely helpful and friendly staff

Pj and Brandee are awesome and provide great customer service.

PJ and Michelle was a joy today and very helpful and knowledgeable

Mark Greenhalgh is the manager of the Public Storage facility at 11216 E NW Hwy in Dallas, TX. Mark has been the manager for 8 years. He is very courteous and is an outstanding manager. The property is always clean, well lighted at night. The climate control building is always clean and the unit is always dust free! The property is very safe.

PJ IS WAS WONDERFUL AND VERY INFORMATIVE TODAY HELP ME WITH ALL MY STORAGE NEEDS.

PJ Was very polite and helpful

The customer service with PJ was excellent I would recommend her anytime

Pj was awesome

Pj did the most awesome job today stayed late too

Pj amd michelle customer services was tremendous today they helped me with all my storage needs

Very good customer service and very friendly and clean buildings I would tell my friends p

I would just like to say that the service provided by Michele and PJ was very helpful they where polite and was able answer all the question that I had thanks for your service.

PJ is very professional and knowledgeable of Public Storage.

PJ was very informative and very helpful. I will choose public storage any time. I am a return.customer. Thanks.PJ.

P j was very helpful nice kind woman she needs a raise because she is very good

PJ always have a pleasant smile when ever i come to company storage any question I have and more she goes beyond the call of duties and I always see her cleaning. I will recommend this place to everyone!

I would highly recommend this facility, it is always clean, they have all the moving supplies you need and the staff is very friendly especially PJ and Michelle. I was always greeted with a smile and they remember my name when I'm in the store to pay on my account... Thanks Very Much!!! Anthony C. Conway

My father in law passed away and my husband and myself were boxing up some items for donation. We went to public Storage to purchase boxes. PJ was so helpful and pointed out that their packages of boxes were a great deal in that you could pick out the types of boxes to make up the assortment and there were free boxes with each package and that all were returnable if unused and with a receipt. I picked up a 26 box assortment and got 4 free. I added on a tape dispenser and tape. The next day I brought back 15 boxes with my receipt and got my refund no problem whatsoever. PJ and Michelle then had to show me how to use the tape dispenser I had purchased and didn't even point out that I had to be smarter than the dispenser (I appreciated that part most of all). Such great service during a really difficult time for us. I will recommend this business every chance I get.

I had a great experience with PJ.she was very helpful and nice.

Today I received great services by Mr Rico

Pj was a big help and she was very friendly

PJ is a excellent communicator . Facility very clean and orderly.

The Public Storage Manager P.J. was very helpful as well as insightful. She took her time to explain everything we needed to know in order to assist my mother with renting a storage unit. My sister and I walked away from Public Storage feeling secure that my mother's belongings would be protected. P.j. and Michelle both impressed my sister and I. We had a true "Southern Hospitality" experience.

Pj service was excelent.efficient and was given with a great smile

P J was a very great help to me today her service was excellent she answered all my questions.

Excellent awesome PJ.

PJ & Michelle were great with working and showing me everything

PJ- Great lady and a hard worker. Never see her without her smiling and speaking.

Had an awesome experience woth PJ.

I felt pj's service today was great

Pj And AlwAys have smile And give good.service

Pj has always given good customer service and michelle was nice today too.

Very satisfied with customer service given by pj and tarsha when renting .

Pj's always given great customer service

The representative is very nice and professional her name is p.j.

Excellent customer service from PJ.

Pj has always given great service.

Tarsha is great at what she does. She acknowledges every customer and has you in and out with no problems. Very good customer service!!!

Tarsha and Pj are the examples of good customer service

Pj was a delight and helped through the process. Highly recommend

PJ is a very good property manager & she is very helpful with whatever a customer needs & is very knowledgable with any questions or information that is needed very nice & professional lady....

Pj's has been great with her customer service from start to finish with me

Pj is the best manager I have ever met and has enjoyed my stay .

Pj gives good customer service she showed me the ropes and I like my space

PJ was such great help I love this place :-)