Public Storage Self-Storage Units at 2878 Covington Pike, Memphis, TN
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $ 36Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 38/moSmall 5'x10'
$ 38/mo $ 38Best Price Label2 units left!
- Inside unit
- 1st Floor
10'x5'Online only price$ 41/moSmall 10'x5'
$ 41/mo $ 41Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $ 46Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $ 53Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 163/moLarge 10'x20'
$ 163/mo $ 163Best Price Label1 unit left!
- Outside unit
- Drive-up access
17'x10'Online only price$ 197/moLarge 17'x10'
$ 197/mo $ 197Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 455)
Keanan and Kristi at the Covington pike location are so sweet and helpful. Any questions you have they can answer. This location is the right place for all of your storage needs. 5 stars. I would give 100 stars if I could.
I call up there to ask about my bill and I was mad. But the woman who work there by the name Monica broke it down and and explain everything to me. I’m good now
I went to Public Storage with my Aunt and it was a woman by the name Monica who was there and she explained everything to her and she was so nice and sweet. Thank you Monica for being nice to my Auntie.
I'm giving Monica five stars because I was there with my son and was trying to put some stuff in my unit. And my son was crying and I couldn't pick him up. But she pick him up and got him to stop crying while I got my thing inside the unit. The other woman never did that. Thanks Monica
They rip you off
They upcharge you for no reason.
Keanan was such a awesome worker she explained everything step by step ❤️
There was an issue with my online rental. Megan and Kristi (and her trainee) we're so sweet and had my issue resolved quick. Great great great customer service! If it was a scale of 1-10 service they would get an 11.
Thank you keanan for helping me once again for helping me with great customer service you made my day
Ms. Kristi was very helpful and quick I would highly recommend someone to her
I was very well pleased with my experience
Kristi and Keanan were very helpful and professional. They had excellent costumer service.
I would like to thank krisi and keanan for keeping my move in quick easy and helpful
How can I reserve a storage unit? I need a unit just for a few boxes
Won auction unit and Megan the manager was very nice and friendly.
The manager Megan was very nice and helpful
Megan was great
Great experience. Excellent customer service. Can’t wait to come back soon
Excellent Kristi is the best!
Went to go buy boxes and mrs kristi was the sweetest person there told me all the packing supplies I needed to pack up my house
Kristi was the best for explaining prices and sizing needed for my storage time
Kristi was amazing she had all my questions answered before I could ask in she made sure I had the best unit for me at a great price I recommend this location to everyone goooo Kristi
Nice clean and well maintained! I would definitely recommend this place
Kristi was very helpful, professional and courteous with helping my daughter and me transfer a unit from another Public Storage location to her location. She contacted the manager to make sure the transfer was smooth and our account properly credited. Great Customer Service!!!
Kristi was absolutely professional, informative and helpful. I'd recommend this storage unit anyway. Thank for the wonderful service.
Excellent customer service! After a HUGE error by a different storage company, Public Storage and their Bartlett, TN team saved the day. Job well done!
Kristi was a great help she was wonderful
Kristi was a pure joy .Exellent service..
Where do I start? Kristi has wonderful customer service skills, she knows her job and can answer any questions you may have. As a matter of fact she may give you the information before you think to ask her. I highly recommend you coming to the Covington Pike Road for your storage needs.
The Property Manager Kristi was very clear , helpful and professional in assisting with me acquiring a unit, I totally recommend this location for your next storage and move ! 👍
Public Storage on Covington Pike is great. Kristi the General Manager is kind , courteous, and grear with communication. She fastidiously worked at getting my account/rental all setup when we experienced a weird glitch in the matrix (internet/e-rental). The facility is neat and well-kept. I’m glad I chose Public Storage on Covington Pike for my storage needs.
Good Customer Services Nice people and helpful people #Satisfied Customer 😊
Public Storage on Covington Pike is AMAZING. Kristi the General Manager is kind , courteous, and grear with communication. She called me to let me know a unit was coming available, and helped me book it online. The facility is clean and neat and easy to move about. If you’re looking for storage for yourself , Public Storage on Covington Pike is a great place you need to check out.
Kristi gave great customer service.
Christina was very helpful she helped us with a very large order of boxes with great customer service once again thank you Christina
Kristi was a tremendous help. She was thorough, witty, and bestowed ease and comfort throughout the rental process. Needless to say, I left the Covington Pike location very happy and satisfied with the service I received.
It was great
Heather and Cosha was a great help !
Kristi has excellent customer service and I am very please with how she explained everything to me and made me feel comfortable with this rental. The facility and ground is very clean.
I had a very good experience. The staff was very friendly. Five stars for management Ms. Kristi. She had me in an out in under 20min
Kristi was amazing! This is the nicest storage place I've seen and the customer service is top notch!! So glad I came here!
Kristi was very helpful. She made sure I understood everything before I made any purchases. I am very satisfied with her and I recommend this storage unit too every one
Kristi was great! Easy first time experience
Great service...Keri super friendly and efficient in getting the process done. Thank you.
Kristi was very helpful and personable during the rental process. She was able to answer all my questions and went above and beyond to help me find a unit to fit my huge collection of Christmas decorations my mom makes me cart around. 🙂
Brittany was very helpful and has a nice personality
I HAD A VERY NICE LADY TO WAIT ON ME ,HER NAME IS MS.KRISTI THANK YOU FOR YOUR SERVICE
Kristi was great very friendly and answered all my questions. I got all the info I needed even free bonus of using there dollys at no charge to help speed up my move in. Public storage is great.
Amazing Customer Service!!!!! Kristi so courteous and speedy!!!! Love It!!!!!
I rented a unit yesterday and Kristi was so helpful and answered all my questions. Great service!
Mrs Kristi provided great customer servuce for me today she answered all my questions and gave me mpre options for my storage
I made an appointment with Kristi *yesterday* to look at a unit today, and when I arrived, Kristi informed me that she'd rented the unit the night before. I was very disappointed that she didn't contact me to let me know the unit was no longer available before I drove across town to see it. This type of service is very unprofessional and inconsiderate. Do better!
Kristi was excellent great customer service.
Excellent customer Service Kristi was very helpful !
Can I pay my bill online?
Swift great and precise thanks kristi
Kristi rocks!! Come see her,she gave me prompt and curtious service!
Me. Kristi was very helpful and friendly great customer service
Despite multiple power outages, Kristi was exceptional. She gave a great tour and answered all of my questions with no problem. Thank you.
I’ve always paid on the last day of the month and I told several people that called that that’s when I would be in and I have never missed a payment I’ve set up in over 3 years, I haven’t complained one about any of the issues here and there have been plenty, the elevator not working sometimes, the air being broke for weeks at a time, no carts being here for months, but I went to put some items in my space today and my lock had been cut, and that has never happen before. I am not happy about this at all.
Kristi was marvelous. Great service
My experience with public storage and Kristi from Covington Pike and PJ from sycamore view they both have been very professional and they havegiven me such great service. I would recommend Public Storage to anyone that ask for a great storage company.
It was a pleasure doing business with Public Storage, Kristi was very personable and knowledgeable and helped me find just the right size unit.
Kristi is awesome! We needed to help someone get their stuff out of storage who weren't physically able to do much. Kristi went out of her way to help us with everything we needed!
HORRIBLE EXPERIENCE PERIOD...I WOULD HAVE GAVE THEM ONE STAR IF I DIDN'T HAVE TO GIVE THEM 1 STAR
Great customer service. Kristi was awesome!
Ones near Bartlett n Raleigh Memphis 38134 areas are expensive n some are ripping people off. Depends who works.
Kristi was pleasant on the phone firstly. Why i came in. Then she knew me by name. Cheers
Kristi gave me excellent service today ☺
Kristi was very helpful!
Kristi was very nice. Showed excellent customer service. Will all store with Public Storage. 5 star execellence.
Great place to store your stuff!
Really quick and to the point, loved Kristi's energy!!
Kristi was great
Kristi was very professional and friendly- if you are looking to store something I would definitely recommend public storage!!
Kristi was very helpful in helping me get settled in my unit.
Kristi is a very nice person great customer service 👍
Tiffany and Kristi were so helpful. My reservation was cancelled but Tiffany set me up at another location and got me in contact with Kristi. Kristi was great, she was nice and explained everything to me with great detail. Both of these ladies really helped me on my first storage experience.
****CAUTION ON THE 5 STAR RATING**** The facility is nice, very clean & reasonable. When a friend of mine (who has a disability) originally leased a climate controlled unit, the representative pushed the availability of carts for being able to use so she could stack boxes on the carts and basically make one trip hauling her stuff in & out of the climate controlled maze. Today there were no carts to be found and after talking to the representative on duty, my friend was informed that the carts were simply a "courtesy" and had been stolen, i.e. there were no "courtesy" carts. That's a bit of a problem when a physically disabled person needs a "courtesy" cart to utilize the utility of a facility that she pays for because of the "courtesy" carts. It's actually self-defeating especially when the representative shows no empathy & gives simple answers such as, "well the carts are just a courtesy" or "we are waiting on Corporate to make a decision" or just simply not saying something like, "I am so sorry, our carts were stolen and I apologize for any inconvenience and if there was anything I could do for you I would." None of that was said, it was just blatant obtuse arrogance dismissing a true selling point as a courtesy, when in all actually it is not a courtesy, the carts were part of the package sold to my disabled friend when she signed the lease on a controlled climate unit. That just rubs me the wrong way. Simply send out an email or text that says "we are sorry for the inconvenience but our carts were stolen and we are in the process of replacing them." And when they are replaced simply send out an email or text that says, "we are happy to report that we have replaced the stolen carts with new carts in order to make our promise to you good again." It's pretty simple if only someone could invent an e-mail or text messaging software that could do something like that. Instead we have to deal with a disabled septuagenarian in sweltering heat pass out from heat stroke and cracking her skull, involving ambulance transport, a hospital emergency room visit and a law firm to deal with all of this. I am happy to report that the carts are a whole lot cheaper than the damages that will be paid for not out of "courtesy" but out of the breach of contract and the awful physical degradation damages to my friend all because she was trying to utilize a service that was bought and paid for. 62 staples in her skull, the increased carnage to her already disabled ankle and the heart damage done from all of this. I simply shake my stapleless head and wonder who ever thought a part of a legal agreement was ever a "courtesy?" I'm not sure if I will ever be able to get the sound of her head hitting that slick concrete floor out of my head...it sounded like a seedless watermelon being smashed in a cast iron tub of fresh peaches & smelled of fresh mint. I feel as if I am suffering from the new PSSD (Public Storage Stress Didorder).
Customer service is excellent! Brittany is the very best!
Best rates in town and the customer service is unmatched!! Come see Brittany she will take care of you.
Representative was professional and knowledgeable of the units.
Kristen was very helpful. Great costumer service.
Kirsten was so friendly and polite she explained everything very thoroughly!
Awesome service by Brittany.
Brittany provided great service when I was looking into storing some items. Friendly and knowledgeable.
It's all good
The Service i received here today were excellent and I highly recommend it very good thank you
Tiffany was helpful today, took care of all my needs. Thank
Good service and professional staff whenever I come in. The ladies are sweet and friendly.
Had an awesome experience young lady was very helpful to me
She was very helpful and knowledgeable about her work will recommend her to anybody looking for a storage unit.
This storage is the absolute best I used ot in past years amd you all have always been 💯💯💯💯💯. Peace and Blessings.
Kennecia was very helpful with helping me find a unit. She had a positive attitude. She greeted me with a smile and a gentle handshake. She answered every question with a nice tone and a spot on answer. After renting the unit, she told me to have a nice day.
Great Costumer service from Brittany
Rats and a water leak and a malfunctioning door seal destroyed 2/3 of the things we had stored in a 10X20 unit. We'll see how they handle the claim. Just a sample of what the unit looked like when we went to get our things. Note the rat hair and urine and feces on the sheets.
Super clean, very safe, and easily accessible. Brittany, the property manager, was very informative and even tho I was over an hour late for my appointment she was very courteous.
Keisha service was great!
My experience here was very good. The representative was very helpful and friendly.
Brittany was very helpful with finding us a different unit when my spouse wasn't happy with the unit I had rented. Overall it was a good experience but I have to say renting online was easy but there are hidden fees that are not specified online and you should expect to pay about $50 more than the amount given to you online, but come to find out that is with any storage company. (Locks, Admin Fees. etc.)
Brittany gave me excellent customer service. She was knowledgable and precise with her answers and efforts to assist me. I definitely will be recommending this to friends and family .
Brittany was helpful and pleasant to work with, showed me the perfect space and even gave tips on how I could put my items in, thanks Brittany!
Everything was simple. KENNECIA AND BRITTANY WERE GREAT!
Excellent service fast and great advice on the right storage unit
Brittany was very helpful! and extremely nice
I came to this location to make my payment and Brittany was pleasant.
Kennecia has great customer service and is very knowledgeable about her job. Great job! I highly recommend this facility.
Kenneshia was very helpful& nice sent me over to Scyamore View & PJ was just as helpful.
Brittany gave excellent customer service... If I could I would give her a raise immediately...
Great service and very nice people, Kristi was especially helpful and kind.
Kristi was so helpful..thank you Kristi
Public Storage is awesome for storage. Kristi was very helpful and kind which made the process much faster and easier. Thanks!!
Brittany is awesome! She helped us down grade to a smaller unit to hold all our stuff. And we saved alot of money!
Enjoyed my service with mrs.brittany and mrs.jerrica
PJ was very helpful and professional. I would highly recommend this location!!!
Brittany was great
I'm not happy with the way Public Storage has dealt with problems in their facility on Covington Pike. I've been storing furniture there and other things for about three years. The first time my husband went there was in the summer, he said the air condition unit was out. A month or so later I went there and it was still out. I had antique furniture in my unit on the 2nd floor which is supposed to be climate controlled. I talked to the girl and she said they were coming that Monday to repair it. So all my things have been sitting in the heat and they never even let customers know. Since I've had this space the rent has gone from $106 to $118 to $134. I should have gotten some type of discount considering my antique furniture and other breakables were in this Memphis heat. The last time my husband went there was in Sept. He said the ac was repaired but the gate was broken!! I think the customers who have a climate controlled space should be given a discount considering that their storage units was in the heat for more than a month (or could have been longer, who knows). It really pisses me off that they don't even tell their customers when that happened. When I get my all my things out this month, I will never ever use Public Storage again. BEWARE
Brittany is extremely helpful, everytine I go in she pleasant. This is a great location
I have been doing business with this Public Storage facility for quite some time. Great staff! Brittany is very helpful, professional, and knowledgeable. And, how does she always remember my name??
The facility was everything I needed related to space and price. Brittany was very helpful in addressing any questions I had and explained the rental process in great detail.
Best storage place in Memphis!!! Very clean great customer service... Brittany was very very professional!!!!!!!!!!!!!! she's the best she gets 10 stars!!!!
Way too high...went down the street and got a bigger unit for a much cheaper price...yes, it was outdoor storage and this place is indoors but I only need short term storage so the cheaper price won out in my case
Brittany was very great with helping me in my storage needs and she was very professional!!
Great rates. Brittany was very helpful and knowledgeable about Public Storage. Ask for her. Budget in $22 for your lock.
Brittany provided us with superb customer service!
Brittany was helpful and on a scale of one to ten, ten out of ten would recommend!
Moving has been so stressful, the only bright spot has been Tiffany, she took her time and explained everything, she was so helpful, I mean really a bright spot in my day, thank you so much
This my second time renting at ps and both times Ms.Tiffany was extremely helpful
Tiffany did a great job, got everything i needed and was very professional
Will never use them again at first they were really nice and then they went up on my storage unit and when I said something they got really mad started leaving really crazy voicemails and just being completely rude
Tiffany was great today
Tiffany was awesome and very helpful! Please visit her.
Tiffany did a great job today.
I originally wanted to rent at the Summer Ave location, but I’m glad I chose this one, Ms.Tiffany made sure I had all the info I needed and I wasn’t in the office long at all.
tiffany was helpful, process was quick and easy
Brittany was very knowledgeable and made the process completely easy. The place was packed she took time and stayed over and got the job done .
Came in today, Tiffany made process was quick and easy, space was exactly what I needed.
Tiffany did a great job today
Tiffany helped me and my sister out greatly today. She made today better, thanks tiff!
Tiffany and Brittany are awesome! Smooth process, exact and precise language. They know their stuff.
Tiffany was really helpful. Thanks for making this easy
Brittany and Tiffany were wonderful. Very informative and knowledgeable.
Brittany and Tiffany we're very helpful and had amazing service!
Process was quick and easy. Tiffany was really helpful, and knowledgeable
Kennecia did a great job today
I have rented at this location for almost a year, Ms Tiffany has been a great help the entire time. Visit this location
I was driving by this location and stopped in for prices, from the minute I walked in Tiffany was extremely helpful and made sure I understood everything I needed to. The process and easy and I could tell she knew her business! I highly recommend renting at this location.
Tiffany and Kennecia did a great job today
Tiffany is helpful. Love this location
I love this location, me and my brother rents here. Tiffany is always helpful and I love that when we walk in the office she always remembers our name, and she always ask about my puppy!!.. it make my experience that much better. I’ve rented at other public storage locations but this one is the one I keep coming back to( hopefully I’ll keep up with my lock for next time). But overall a great experience.
Tiffany was so absolutely wonderful. She was quick, made excellent recommendations and has a wonderful spirit. I highly recommend working with her and utilizing this location!
Tiffany did a great job
Tiffany did a wonderful job and made sure I had everything I needed
Tiffany was Awesome! Great customer service!
Tiffany was Vary knowledgeable and helpful vary pleasant to work with she made the whole process quick and easy
Ms Tiffany was really great today. I was nervous because I'm hearing impaired but she made 100% sure I understood everything I needed to by writing it out for me
Tiffany was really helpful, process didn't take long as I thought and I know my stuff is in good hands
Tiffanu did a great job. Process was easy and quick
Tiffany was super busy today but didn't didn't affect her from helping us and answering all our question. Great location
Please DO NOT RENT HERE, first thing they stole several items from my storage early this year. I have been renting here over 8 years, due to my disability I havent been able to remove my things. Just this week I spoke to Distract Manager who has been rude every time I have spoke to her. I let her know that I had a accident now I'm not able to walk if I could get my wheel chair out before its sold. She tells me that she would sell it to me. How hurtful I am not able to walk that is only way I would be able to get around. So they are glad to my things because they already had gone threw it before and took several high price items. By the way when you store things there they do any inventory of your items without you knowing it. SO PLEASE DO NOT USE PUBLIC STORAGE
Brittany was very nolagable and friendly
Tiffany and Brittany were helpful during this process
Came in today to make my payment and as usual Tiffany was great to deal with
Service was okay...Pick my items up from the storage 7/28/17. I NOW HAVE $5000 WORTH OF DAMAGE FROM RODENTS EATING ON MY FURNITURE....PLEASE AVOID THIS STORAGE FACILITY!!! THE INSURANCE COMPANY THAT THEY HAVE ONLY COVERS $250 NO MATTER THE AMOUNT OF DAMAGES...HORRIBLE!!!
Brittany was awesome and has excellent performance ,she is a very happy and caring person... Love the way she helped me
Came in today to make my payment Ms Tiffany is always a pleasure to deal with
Tiffany helped us a great deal. We were on a waiting list she did a great job keeping us informed about availability. Now we got our space and are very pleased
Ms Tiffany was very helpful she explain to me about how payment work and also what will be my best option in chosen a storage unit. She was knowledgeable about what she was explaing she made this visit a personal experience for me. Thanks and I will recommend this to some one.
tiffany did a great job today, made sure i had tge perfect space. thank me for all your help
Great people here and the district manager goes out her way to make sure you get the service you need. Thanks!!
Tiffany did a great job today, she was helpful and made this process easier! Please come see here and be prepared to laugh and be helped.
Tiffany the Property Manager is AWESOME! She was straight to the point and confident in explaining the storage rental process. Good customer service! ❤️🖤💚
Tiffany did a great job today, she had so much patience and made sure I had everything I need to protect my items. Go see her!!
Tiffany and Brittany were amazing and such a great help! They saw my stuff and suggested a bigger unit. Thanks yall!
Brittany wad very helpful and nice.
Brittany was awesome and professional. Made really helpful suggestions to make my family's move smooth. Thanks!!!😃
Tiffany was patient and very helpful throughout the process. She provided great customer service. Keep up the great work.
Tiffany and Brittany worked well as a team and made me comfortable about storing my item. Thanks alot ladies
Tiffany and Brittany were a big help and knew exactly what I need thanks ladies
Awful service. Was told online reservations only holds price and not the unit itself. What's the point of reserving the price and no units will be available. Was traveling from out-of-town be told this over the phone when we were expecting to have a unit available, especially when unit was reserved. Would not recommend this location and you can thank Tiffany for that. Was told we had to wait, on the date we had selected to move-in, to see if another person wanted before she could tell us anything.
Brittney did a great job and was so efficient while trying to accommodate 4 customers in the office. She handled them all with such professionalism and in a timely manner without skipping a beat. All left very satisfied with their service. Look forward to being a customer for a while. 😊
PJ HAS VERY GREAT CUSTOMER SERVICE, SHE WAS VERY HELPFUL WITH ALL OF MY NEEDS IF I EVER NEED TO RENT I WILL CERTAINLY COME BACK TO RENT WITH HER!!!! ALL I NEEDED WAS BOXES AND IT MADE ME WANT TO RENT A UNIT SO I WILL DEFINITELY BE RETURNING!!!! THANKS AGAIN PJ!!!
Today was a really long and stressful day but thankfully Tiffany made it easier, she was extremely knowledgeable and the process was quick
Tiffany abd Brittany were extremely helpful so glad they where there. Thanks ladies
I love My space at public storage! The manager was very very helpful to me. I had no problem what so ever! And they have great prices.
Tiffany did a great job today!!
Tiffany was really helpful today. Property was clean and staff were great
Tiffany and Brittany were so helpful and fun today
Tiffany did a great job today. Very Helpful and funny
Tiffany gave me really good service today!
Tiffany was extremely helpful today, when I got there is was a ton of people in the office and I was worried it would take long but she helped everybody and I wasn't there long at all
Tiffany did a great job!!!
Tiffany did a great job today, was extremely helpful
Nikki welcome me on the phone as well as walking in the door. She was great. Very informative as the storage units. She took out time to walk me through it and explain to me how everything goes. Thanks to Ms Nikki
Came un to make my payment today and as usual Tiffany was really helpful!
I came in to rent last Saturday.... Tiffany and Nikki was great! They made sure I had everything I needed, it was a busy day but they helped everyone! These ladies know their business, I originally forgot about doing a review, but got a call from Tiffany today asking no about my move and it reminded me how helpful they were. Go see them!
Nikki was amazing today even though in we as only making a payment she just has a beautiful attitude
I'm in the middle of moving and needed a place for my stuff pronto and I worked with an associate named Keoisha who sold me a unit today and it was just the right size and in my price range!!! I will be sending all of my friends to her personally. She is fast efficient and direct and I really appreciated how she did not make me feel like I was asking for too much because this is my first experience needing a storage unit and I asked way too many questions but she answered them all!!! Nice break for a hectic day. Superb service staff and prices👍🏾🎯
Pj was very courteous today and well knowledge of her job.
Pj give awsome service. Go see pj!!!!!!
PJ was the best sales rep. I have had in a long time ..thank you
I had a great experience at this location. Everything was great. Pj the store manager was great. She deserves a raise for everything she do.
Pj was well versed on our transaction today and very pleasant deserves to be at the front desk!
I HAD AN AWESOME EXPERIENCE WITH SABRINA! SHE WAS VERY HELPFUL AND SOLVED ANY PROBLEM I CAME ACROSS. VERY HELPFUL. AND PROFESSIONAL.
Sabrina and Nikki were amazing! Great customer service :)
Nikki and Sabrina was awesome great customer service everyone should rent at this location
Nikki was great . wonderful customer service
The young lady I had the awesome pleasure of working with was Ms. Nikki. I was uncertain of where I wanted to store my things before arriving. I had previously visited many sites. After my first five minutes of being there I knew that the Covington Pike location was it. Nikki was helpful, patient, knowledgeable and very pleasant during my total experience. I was so pleased with my experience. I asked her to promise me she wouldn't quit her job before I got my things out of storage. I am well aware that I will have to deal with other employees other than Ms. Nikki while using Public Storage, I just pray that they are all as great at their job as she is.
clean and friendly
Great customer service! Thanks sabrina!
Nikki is the best ever!!!!! She is professional and offers excellent customer service!!!!! Great great great!!!
Was so happy to see Tiffany over here love d her at the other location
As a walk in Nikki was great help with providing me with information and very polite.
I walked into the covington pike location seeking information on renting a storage. The property manager Nikki was absolutely great.She was knowledgeable of all the products and she was very detailed with her answers to all of my questions. She was very nice and patient with me. I enjoyed my experience.
PJ PROVIDED GREAT CUSTOMER SERVICE AND INFORMED ME OF ALL SERVICES.
PJ was an excellent help for us we enjoyed talking to her...
PJ was very helpful and the process waa smooth sailing. She answered all my questions with no problems. She was very helpful and informative.
Pj sweet nice helpful and sexy
Pj customer service was great need to sale cars too
Pj was a breath of fresh air....Thank you A+ service!
The property manager PJ was awesome thorough and very courteous and gave me excellent service
PJ is very energetic. A posting asset to the company. She made our customer experience very enjoyable
Pj had excellent customer service today very informative
PJ was awesome answered all my questions and common courtesy keep up the good work !!!!
Pj was very courteous. She explained everything thoroughly.
PJ, great customer service, knowledgeable and polite.
I had a wonderful experience with PJ
PJ was a great help !!!!
Pj was great love it
PJ-DID a great job
Pj was very nice and very helpful.
PJ thanks for your great service....
i came by only too check prices however they didn't have my the space i needed but when i tell u tis is the first time meeting ms nikki it want be the last customers knew her by name as they walked in i knew she was a great people person then i will be by and only dealing with nikki shes great and positive and explain everything perfect if u are going to rent choose this location
P.J. was really helpful, and got me the right space at a reasonable price..
PJ was AWESOME and very friendly and helpful. She answered all my questions and concerns.
In today's work place it is always great to have someone greet you with a smile and treat you in the manner PJ does. I hope the other employees are as nice, friendly, and as knowledgeable about the facilities and administrative procedures. She fully explained the details and ensured I was satisfied.
Pj gave great customer service answered all the storage questions and concerns will refer others
Pj had great customer service answered all my questions.
Everything was great PJ was a ton of help! Thanks!
PJ did a GREAT job helping us determine out needs and finding the best solution for our storage needs!
Love the service from PJ today!!!
PJ was a wonderful service agent. She explained my unit space in detail. She was courteous and polite. Very professional!!!
I had a good experience with Pj today been to 3 facilities and her personality got me sold
pj was so courteous and she did her job well making sure that i received the best customer service
Pj was very courtesy and professional will refer others
P j was very nice and explained everything to me. Her customer service was excellent.
PJ is a really nice person and very easy to work with
Quick effecient service in a stessful time. PJ was great.
Kristen was very helpful and friendly yesterday while I was making a payment for my mom's storage unit. Excellent and clean facility.
Excellent service from PJ
Pj had Great service 5 stars
Pj has exceptional customer service skills and pleasant to talk to
PJ is great give her a raise.
I was very please with customer from pj and niki today .
Customer Service was excellent! PJ was very knowledgeable and very helpful!
I walked in not really knowing what I wanted but PJ made it so easy and I received just enough space to safely pack my belongings away. I also found that PS Is very affordable. PJ helped me get a unit, insurance and the security I needed in my price range, I couldn't have asked for better customer service. Update: Changed their policy and management after a year of service, everything is a hassle. Pj called and lied about a due date and I had to call back for the General manager, he was however helpful. Months later I am getting calls everyday about a "new policy". I am not pleased with the new people.... Everything is good in the beginning.
The staff here is very friendly.ok was friendly today too
Tlhis facility has to be the worse. No one seems to want to take care of the roaches, spiders, sagging ceiling insulation, and heat in my climate controlled unit.
Pj was very helpful and nice she did a great job
I had a great experience at Public Storage. I was greeted promptly with a smile by PJ. PJ was awesome. She was prompt, professional, courteous, and knowledgeable of the store. If you are looking for a place to store your property or to get packing supplies, Public Storage will be an ideal place to do it. Great discounts were given and Public Storage has an awesome return policy. Thanks PJ for the kindness and professionalism you displayed. I enjoyed my visits there. Until next time, keep up the good work, PJ.
So the insurance that public storage REQUIRED TO GET ONLY COVERS 250 FOR INSECTS. I thought this was a great place but I was fooled and very upset that I have to replace my infant son toys, bed, mattresses etc
On yesterday Michelle and Kristen was very helpful on helping me with understanding the materials I need to store my goods. I went into the store feeling down and depressed I had just got evicted from my apartment and I had a lot going on and they was there with a wonderful spirit. And I left there laughing and smiling.
Enjoyed my exeeience with sabrina today she made the process truly painless
PJ was a great help in tenting the units and she deserves the 5 star rating she has earned.
PJ was very excellent today with her services
Pj was great with her service given today and very professional
PJ was awesome!! Great experience and really excited to store our stuff with public storage!! PJ was very friendly and made sure I understood everything about the rental process!
PJ and Kristen were very helpful and nice. Excellentcustomerservice!
Excellent service from PJ and Kristen! Just excellent!!
Kristen was very helpful.
Pj presented herself as a professional. Left no details undone. Would refer friends and family in her direction? Absolutely.
PJ gave excellent service for me and helped me with all my questions.
Pj gives excellent service and very professional way above reproach:-)
Ms pj was very helpful and has excellent customer service
Pj was very professional and apologetic on the wait you dont find that much these day's
PJ was awesome today in the face of many customers and inclement weather.
pj gives good service
PJ's has excellent customer service.
Loved pj's customers service today very informative
O love the experience we had with PJ today great customer services.
Pj was fast efficient. And. Service was exceptional
Pj gave Excellence on information what I need to know about this process.Pleasant personality with me.
PJ was great! Wonderful customer service!
Very friendly!! PJ was a huge help!!
PJ was a very thorough and friendly associate,during my hectic time of moving.Thanks try o her and Public Storage!Would definitely recommend here.
I had a great experience with pj together she was very knowledgable of the job she kept me preoccupied and smiling, she is great exanple of great customer Service :-)
PJ had excellent in customer service today 6/17/14. My Husband and I were very satisfied. She took her time and explained everything throughly. She also took time to call and remind us of our appointment. She Was Great on today. Thanks PJ!!!
PJ have a pleasant attitude and she got me in the system as quickly as possible. Thanks so much for all your help !!
Pj was great helping me understand what I was getting with public storage on the phone and even better in person
I had a good day with pj good worker.
Service was great!!!! Very friendly and professional and clean environment!!!
PJ and Kristen both were pleasant and extremely helpful....PJ was awesome super friendly!!!!
Pj and kristen give great customer service and is a great atmosphere helpfull and knowledgable. Planning to store here.
PJ was great! She was very helpful and provided with a lot of information regarding public storage. She was awesome!
PJ was tremendously helpful, patient, courteous and patient as we went to one unit to another looking for the perfect place to leave our furniture and things. Not everyone had her sales qualities. Maybe she could be manager of the year? Michelle was the 2nd person to speak to us, another day. Michelle was equally as nice and professional and very deserving of our accolades. They should both be recognized for excellent service.
PJ was great help and got me set up with all of my needs!
Mrs. Pj was great!! Excellent customer service..
PJ. Did a great job and saved me a ton of money. Thanks
PJ was awesome and really helped me to figure out what was best for my move!
Mrs. BJ is excellent! She does her job extremely well. She does very well as a customer service representative. I absolutely just love her! ^_^
I just purchase a rental storage and PJ was my customer service person she very great in the knowledge of the company and explained all the important information very clear. She had a great personality and would refer ppl to her in future... Thx PJ
PJ was so helpful and caring
PJ was absolutely GREAT!!! She explained everything and was very knowledgeable of the products, lease and service. Keep up the good work! Look forward to working with you again.
pj was excellent with service and answering questions
PJ deserve it and
PJ did an excellent job with our check in at our new storage unit!
Great customer service. ... nice smile! !... thanks Michelle
PJ has been very helpful, very apologetic always smilin good sense of humor an excellent customer service!
Ashley was great giive good customer service
Ive came in and P.J and Ashley and they were extremely helpful and patient in tellin me everything and answering all my questions they made me feel very welcomed Thank guys very much . Sincerely Tamieo. C
PJ was GREAT!!! She is an asset to your business! (I would hire her in a heartbeat!!!) "A SATISFIED CUSTOMER
PJ and Ashley has great customer service
PJ did a great job at getting me the help I needed and had great customer service I would recommend this site to anyone!!!!
Very clean facility with extremely helpful and friendly staff
Pj and Brandee are awesome and provide great customer service.
PJ and Michelle was a joy today and very helpful and knowledgeable
Mark Greenhalgh is the manager of the Public Storage facility at 11216 E NW Hwy in Dallas, TX. Mark has been the manager for 8 years. He is very courteous and is an outstanding manager. The property is always clean, well lighted at night. The climate control building is always clean and the unit is always dust free! The property is very safe.
PJ IS WAS WONDERFUL AND VERY INFORMATIVE TODAY HELP ME WITH ALL MY STORAGE NEEDS.
PJ Was very polite and helpful
The customer service with PJ was excellent I would recommend her anytime
Pj was awesome
Pj did the most awesome job today stayed late too
Pj amd michelle customer services was tremendous today they helped me with all my storage needs
Very good customer service and very friendly and clean buildings I would tell my friends p
I would just like to say that the service provided by Michele and PJ was very helpful they where polite and was able answer all the question that I had thanks for your service.
PJ is very professional and knowledgeable of Public Storage.
PJ was very informative and very helpful. I will choose public storage any time. I am a return.customer. Thanks.PJ.
P j was very helpful nice kind woman she needs a raise because she is very good
PJ always have a pleasant smile when ever i come to company storage any question I have and more she goes beyond the call of duties and I always see her cleaning. I will recommend this place to everyone!
I would highly recommend this facility, it is always clean, they have all the moving supplies you need and the staff is very friendly especially PJ and Michelle. I was always greeted with a smile and they remember my name when I'm in the store to pay on my account... Thanks Very Much!!! Anthony C. Conway
My father in law passed away and my husband and myself were boxing up some items for donation. We went to public Storage to purchase boxes. PJ was so helpful and pointed out that their packages of boxes were a great deal in that you could pick out the types of boxes to make up the assortment and there were free boxes with each package and that all were returnable if unused and with a receipt. I picked up a 26 box assortment and got 4 free. I added on a tape dispenser and tape. The next day I brought back 15 boxes with my receipt and got my refund no problem whatsoever. PJ and Michelle then had to show me how to use the tape dispenser I had purchased and didn't even point out that I had to be smarter than the dispenser (I appreciated that part most of all). Such great service during a really difficult time for us. I will recommend this business every chance I get.
I had a great experience with PJ.she was very helpful and nice.
Today I received great services by Mr Rico
Pj was a big help and she was very friendly
PJ is a excellent communicator . Facility very clean and orderly.
The Public Storage Manager P.J. was very helpful as well as insightful. She took her time to explain everything we needed to know in order to assist my mother with renting a storage unit. My sister and I walked away from Public Storage feeling secure that my mother's belongings would be protected. P.j. and Michelle both impressed my sister and I. We had a true "Southern Hospitality" experience.
Pj service was excelent.efficient and was given with a great smile
P J was a very great help to me today her service was excellent she answered all my questions.
Excellent awesome PJ.
PJ & Michelle were great with working and showing me everything
PJ- Great lady and a hard worker. Never see her without her smiling and speaking.
Had an awesome experience woth PJ.
I felt pj's service today was great
Pj And AlwAys have smile And give good.service
Pj has always given good customer service and michelle was nice today too.
Very satisfied with customer service given by pj and tarsha when renting .
Pj's always given great customer service
The representative is very nice and professional her name is p.j.
Excellent customer service from PJ.
Pj has always given great service.
Tarsha is great at what she does. She acknowledges every customer and has you in and out with no problems. Very good customer service!!!
Tarsha and Pj are the examples of good customer service
Pj was a delight and helped through the process. Highly recommend
PJ is a very good property manager & she is very helpful with whatever a customer needs & is very knowledgable with any questions or information that is needed very nice & professional lady....
Pj's has been great with her customer service from start to finish with me
Pj is the best manager I have ever met and has enjoyed my stay .
Pj gives good customer service she showed me the ropes and I like my space
PJ was such great help I love this place :-)
PJ has always given great customer service and had pleasure of meeting Mr. Ernest today
Pj is a great employee to this company you more of her around
Mr. Ernest provided excellent customer service.
Pj has always given excellent service
Myexperienc with PJ has been excellent
PJ was very helpful with helping me get in my storage.
PJ gave fantastic service while I inwuired and purchased boxes.
Pj is great
Pj and Michelle was very friendly!! They help me with an extra large box!! I will always come to public storage for services! Great job!!!
Tarsha and pj gives friendly fast service.
Pj is awsome
Pj an Tasha && ashley has grate service
PJ and Tarsha are awesome. They answered all of my questions, provided excellent customer service, assisted me with everything, and made the process smooth!!! Thank you ladies for everything!! I am happy with my choice to store here.
Pj alway deliver great customer service and today she saved the day I was short on cash and she referred me to customer to get fee waived
Pj has wonderful customer service. Every time I walk in she always has a smile on her face and very sweet.
Pj and the staff at Public storage did an excellent job at making me feel that I was important and they made my storage experience a pleasant one. Thanks y'all.
Love the service from covington pike with pj and tarsha
Pj and tasha were wonderful and very helpful #two tombs up
I have experienced excellent costumer service from pj she was very friendly an helpful
Of is teal good at what she do
Pj has always been great in and out yhe office everytime I see her. She os slways courteous and helpful goed beyound the call of duty.
Pj was very helpful we left public service very satisfied keep up the good work!!!!!!
Pj was very helpful in providing great service for me today, from another location but pays here at the Covington pike .
Pj and evrything at storage is all good
I LOVE PJ
Pj and tarsha are always professional. Pj is always at work to greet me with a smile
Pj and tarsha are very professional. Clean facility.
I had an awesome time with PJ and Tasha today singing up for my first time with public storage.
Pj and tarsha are very courtesy and go out they way to help me all the time and have smile everytime I enter the office or building
Great customer experience today. PJ was extremely helpful with my storage needs. Will definitely recommend this location to friends and family!
This was my first time storing and pj was very helpful made me feel comffortable having my things here
PJ did a great job on helping me with my storage,like the facility clean and every visit been great
PJ and tarsha has always been professional
Pj and tarsha has always given me good service and always professional despite me being late all the time. LoL
Pj was very courteous and very knowledgable about all they have to offer
Customer service at this store is excellent PJ did everything to make me feel comfortable n had no problem helping decide what size storage I need n was always there to help with any questions I had I really appreciate that this will be my second time renting a storage from public storage n if I ever had to do it again I would wuold choose them again n I would recommend them to anyone looking to rent a storage Covington Pike is the store and PJ is the one to help you with all your storage needs and questions you may have.
I and my wife rented a space with pj and tarsha on covingtonpike yesturday and it was the most pleasant experience. Pj was very kmowledgable of the business ,she was really funny kept us laughing tje whole way. I would recommend this facility to everyone!
I got good rental experience with pjs today. It was all good!
Place was very clean ,customer service was great here at covingtonpike with pj and also with tarsha at sycamoreview which sent me to pj
Pj was very nice n showed a lot of courtesy.. and great customer service.
Love the experience I had with working with pj when I rented actually sum months ago and it been a pleasure every office visit since.
Best customer service I've seen in a long time. It also helps that the staff is very friendly and knowledgeable.
Wonderful, friendly staff, always helpful, clean facilities...... only storage I'll use in Memphis!!!!
PJ and Tarsha were the Queens of Customer Service!! I made my reservation on the 800 # before the store opened, 2 mins after they opened 9:32am Tarsha called to welcome me to the Public Storage family. From that moment I can say that my experience only got better. I met PJ the next am and she too is a Queen of Service. I felt very safe in the facility, it is very clean and easy to get around. If I had an opening for my company I would steal these ladies from Public Storage, they are awesome. Keep up the good work. I will recommend Public Storage to all my clients, friends and family.
Best customer service in town. Pj was very attentive and helpful on getting me the best storage and supplies I needed. The location is always clean and neat. I would highly recommend this public storage to everyone.
PJ had excellent customer service and was very professional. Storage unit was very clean. Will recommend to friends and family. Overall experience was Great. Thanks, Mark Mitchell
Our experience with this location has been great. PJ and Parsha are efficient and professional. Any questions we might have are handled promptly and the information is correct. It's a pleasure to do business with such competent folks. These young women are always polite and make you feel welcomed. Needless to say, we are pleased!
PJ was great! She was very helpful and polite. My husband and I were very please with her help. PJ have great customer service experience. She treated us with the upmost respect. We were very please customers. Thanks alot PJ. From:The Johnson's
PJ has excellent customer service exprerience. She was very helpful and polite. She was knowledgeable of her job. She took the time to assist several customers. She is an excellent example of a great business woman. PJ continue to do what you do and you will continue to succeed and be Blessed. Thanks for being such a great customer service representative.
PJ is very professional, helpful, knowledgable and thorough! Mrs. DebW
I have had a space at this location for 3 years. The staff are always professional and courteous. PJ always remembers me by name and always has a smile on her face.
I havent used a storage in over 10 yrs and upon my visit here the associate was very professional, courteous and knowledgeable about here job. She made this transition easy for me and I just want her to know that I appreciate her courtesy and her beautiful personality. Thanks Tasha
Moving has been a stressful situation for me. I was suppose to move into my house by a specific date and that date was postponed leaving me with no choice but to put all of my belongings into storage. This was not an easy decision for me but after doing research I decided to use Public Storage. I came to this location and here is where I met my guardian angel. PJ encouraged me that using Public Storage was safe. She gave me all the details of my stay and convinced me that it was ok to leave my things and they would be safe. PJ was very informative, respectful, and caring towards my situation. She is very pleasant and is the reason why I chose to stay at Public Storage. Because of her I would refer Public Storage to everyone I know. Thanks PJ. You are the best!
As a former customer from Cordova location it was good to see a friendly familiar face. Thanks PJ!
I am very happy with the way and results of this facility. Thank you P.J.
My first visit to PS was a nervous time for me because I have never had a storage and didn't know the ropes but meeting PJ made me feel really comfortable and I greatly appreciated everything and would recommend her great customer service to my friends and family. Thanks PS.
I had an excellent experience coming to Public Storage. PJ was very friendly, quick and efficient. I am thankful for her help.
I rarely review businesses, but felt compelled to review this location because of the spectacular customer service that my parents and I received from PJ. She truly went above and beyond to accomodate us. PJ is kind, courteous and very professional. She made us feel like we were in good hands. Moving can be stressful, but PJ was the best part of our experience. 5 stars to PJ!
Great customer service! PJ was so helpful; she stayed past closing to assist me. The property is very clean, and the storage units are very nice.
I have used this particular location on several moves now. PJ is helpful, kind and professional. I enjoy the security and surveillance that Public Storage has implemented recently. Very happy customer here!!
PJ is the sweetest lady I've had the opportunity to do business with. :) I loved my short stay with this unit, from start to finish it was a great experience. I'd recommend it to anyone looking for a good, safe and secure unit with fast, friendly service.
Moving into PS was a breeze, the staff was courteous and well informed. They walked me through the paper work quickly, explaining all of the needed information clearly and without confusing me in the process. I have been satisfied with my storage unit and have recommended it to others. PJ has a very pleasant demeanor and is very helpful any time that I have questions.
Very nice facility. Employees were extremely helpful. They had pleasant attitudes which were a huge plus for me. So hats off to Ms. PJ and Ms. Chana. I would definitely recommend this facility to someone.
I had the pleasure of working with PJ on two units for my mother last week. She was incredibly patient with me and was very descriptive with her answers to my HUNDREDS of questions. PJ has been with the company for over 8 years and knows everything about everything over there. They have new locks for all the units that are "un-clippable" making everything more secure. cameras everywhere. I would recommend PJ as a manager and this location to anyone.