Public Storage Self-Storage Units at 4409 Summer Ave, Memphis, TN

Very rude people I really feel in my heart,They just wanted to sale my items here..Didn’t try to work with me,And customer representative are rude..I really don’t think people should rent here horrible place,I really hope whatever person have my baby items and mines enjoy..

Been storing here for a while, but mainly coming to leave a review for the employee here Bernice, who is an absolute saint! She has been incredibly helpful and makes storing here a breeze.

Bernice was very helpful each time we needed her assistance. Made the experience pleasant

Hi, this is for the AWESOME, ONE & ONLY Ms. Bernice (now serving the Summer Ave location); THANK YOU Ms. B, so very glad to have you, and thanks for being so ABSOLUTELY AMAZING IN ALL THAT YOU DO!!! Sincere regards, TS

Excellent customer service very helpful and accommodating.

Great storage unit, safe place

KeKe is TOP NOTCH! Every time I have a question she is so helpful and detailed. When I initially moved in the gate was experiencing a malfunction, and she came outside several times, regardless of the cold weather, to assist me and my movers with entering and exiting safely. I truly appreciate KeKe's kindness and patience.

Broken gate, broken promises. Had to manually push the gate up when it got stuck half way up trapping me inside. Second month was promised to be a dollar on a promotion. When we got the bill they said it wasn’t for that location. On month 4 the rent increased 20% without notice. The employees in the office are polite and helpful. Corporate comes from the same level of he11 that Comcast customer service comes from.

Great 👍🏾 customer service was fantastic job by Tiffany and Bernice they made it super easy they are very nice

Bernice and Tiffany are so sweet hearts every time I come in they help me to the fullest I love them to death always make me happy and smile

Had to move out due to theft to my property. Some tried to steal my trailer off the lot. They broke in it and stole stuff and did damage. The property manager did not care at all. She said they cameras at the gate don't work sometimes. This is not acceptable how do cameras only work sometimes. I chose this particular storage because of the cameras. This is so disappointing. Don't store stuff here..it's not safe.

This is a great place. The customer service representative Magan was great will go again. Thanks

Megan was great and professional.

Megan was great and helped me find the right storage unit I needed. Not rude nor impatient like other places

I was at this location and the Staff was great. Ask for Megan or Tiffany. Get your storage needs met today

You should really be proud of the team you have at the Summer ave location both young ladies really are keepers. Smart, attentive, knowledgeable, polite, especially Tiffany, that personality is amazing, she is definitely management material.

the girl at the counter ( Tiffany)helped me with the unit I was looking for I picked out the wrong size she was very helpful and knowledgeable on the size of the units and the prices. Couldn't have been any better service!!! Extremely happy with her service.!

Tiffany and Megan showed me great customer service. They explain to me how the storage units work and what they had to offer and even tried to upsale to me. Thanks for the great customer service. I will recommend people to them.

Megan and Tiffany where great at finding me the accurate storage space I needed. Thanks you guys.

Megan and Tiffany are great at this location. I just love them both to death. Thank you for making my day a little brighter

Megan and Tiffany are such a big help at the summer location. I personally do not have a unit there but my friend that owns a business does. They are always on the property cleaning and very sweet. I recommend this location!

Since Megan is not there no more, my unit got broke into and they called me at 11:04 am and Tiffany is very unprofessional. When Megan was there I never had a problem with my unit until now. Then Tiffany want us to keep the same unit they broke into we had to keep asking for another unit. I believe it was a in side job cause no other unit was broken into. I called the police to fill a report. Tiffany never gave me anything saying they filled a report on there end. Then she going to tell me no one broke into our unit but I have the picture to show they cut there stuff and took the lock with them

I so appreciate everyone at this location💪🏾 You're The Best ❤️ Im sorry I can't remember the first beautiful young lady's name that helped me the first day but you were so kind and patient with me and I appreciate it. Thank you!!! I wanted to thank Meagan for being so helpful 👍🏽 You're The Greatest☺️

Megan was very professional and nice. I made a great choice at the Summer location

Megan was extremely helpful

Megan was a huge help! Answered all my questions !

Megan is awesome and very helpful!!! I wish I could give her 10 star review!

Megan was awesome in helping me find the right storage unit. She was very friendly and professional.

Megan was very nice and helped me find the best storage unit I needed . She was polite and got me in and out in no time great services

Megan is awesome! I appreciate everything she does!

Megan was so helpful with helping my family find the right storage unit

Megan was nice and very helpful

Megan was very knowledgeable and went above and beyond to find me a storage unit

Megan is awesome! And very friendly. I appreciate everything she does.

Kinda expensive on there units. I got a climate control one and it’s not even climate control. Would like my money back on the climate unit and have a regular unit.

Olivia you are such a nice person and just made me feel welcomed! Wish you the best 😊

The workers seem like they are on there own work schedule. And the price goes up.

Nightmare. Water got into our unit and ruined our brand new couch, our picture frames, and more Lady at the front desk acted like she couldn’t care less Luckily we got insurance but dealing with them so far is about as difficult as you can imagine

Wonderful and friendly workers keep up the great work

Quick, courteous and kind staff. Cosha went out of her way to help us when we could not figure out how to get the door to open. (Thank you!) Easiest storage rental process I’ve been part of. Highly recommend this storage facility.

How much 5 by 5 size storage cost

Lisa was so very helpful. I appreciated her kindness in working through several details to accommodate my specific needs. Overall, the facilities were well kept. Vehicle storage area was a little shady near the fence, but no problems occurred. The only issue we encountered was trying to reserve a spot in advance to temporarily store a U-Haul that we were renting later in the month. The computer system requires a VIN number. Obviously, we didn't have that yet. The staff thought outside the box and let us hold the spot on our personal vehicle VIN number, then when we brought the U-Haul in, we provided the updated information. Also, keep in mind, next month's rent is due on the first, and you need to give notice IN WRITING that you will be vacating, or you are charged for the next month.

Amazing customer service! At the Summer Ave location, Lisa was just the right person to help. She was absolutely amazing! If I could give her so many more stars, I would without missing a beat!

Nice lookout

Had a unit broken into and Lisa went above and beyond to help. Great customer service. 10/10 would use again

Customer service was great.

Very responsive and helpful in a complicated situation.

Lisa was very informative and accurate with servicing me. It was fast and convenient.she was awesome getting me situated with my storage unit thanks.!

I live nearby this storage company and they are awful neighbors. They have a group of homeless people living on their property (see photo) that make my family feel unsafe. The squatters have access to the public areas of the storage unit through a broken fence and access to their campground through my neighborhood. I have called numerous times to try and speak with the manager who is never there and "will return my call" I have even enlisted other businesses nearby who also call the manager and they have all had the same experience. UPDATE: It has been 2 months and management has not fixed the problem. We found out they even break into units and your possessions may not be safe here.

The Manager, LISA is an absolute sweetheart. Extremely kind, supportive, knowledgeable and compassionate. When coming to this location, she’s the one to talk to!!

I want to thank the owners of Public storage for hiring Ms. Lisa she made my experience with you guys so special I was really stressed out and needing storage to put my stuff in immediately and she calm me down and made everything simple thank you Ms. Lisa Ronald S

Caroline is awesome!! Handled my rental service in an extremely awesome way!!!

Brittany was a great help to myself and a friend today. Excellent and professional as always

Having to move during the current pandemic we're facing has been very frustrating, to say the least. So being able to depend on public storage to protect my things has been very helpful. However, there was a young lady that stood out to me when I visited this location today. Her name was Christina. I had been through a rough day, and she had the best attitude, which was so refreshing. Although I talked her ear off for a few minutes, she listened & provided me with positive feedback at the end. Customer service isn't just about greeting the customer when they come in; it's about making a connection with the customer as well. I feel that Christina did just that! With a beautiful attitude & spirit like that, that young lady deserves a raise! Thank you for being a listening ear, and a positive spirit Christina. It meant a lot! As long as Public Storage continues to hire individuals like this, they'll always have my business!

Ms. Lavita was very nice and professional. She explained everything very well and gave me the best customer service!

Great service!

Very good location and sweet ladies and staff. They are helpful and knowledgeable.

Very Professional!

The service here was awful. They did not say all fees that will be provided. They quoted me one fee and when I got there it was double the amount that was quoted. Never will I recommend this place. I went to Extra Storage down the street and they gave me a quote with the extra fees, service here at Extra Storage was AWESOME!!!

Awesome

Made my payment today. Tiffany was helpful, a few months ago she even helped my get a lower rate, which made me extremely happy.

Came in today to make payment Tiffany was so helpful as usual

Kristen was very professional and courteous. We were having such a frustrating day but she made it so much better. I give her a double dose o 10 stars

I came in to let Ms Tiffany know I moved out, this was my 2nd time using this storage and I will be back if I ever need to. I’ve never had a issue with anything.

Brittany made the process of getting a storage unit quick and painless.

I rented at this location a few months ago, the service I received was so good I took my daughter up there today to get a space, Ms Tiffany was helpful and got my daughter all set up and ready to move.

Came in today to make my payment and Tiffany was here and helpful as usual.

Kristen has amazing customer service!

Kristen has great customer service I will recommend her all the time for my rental history

Ms. Lavita was very nice and very knowledgeable of the property. She showed me the unit for which I would be renting to make sure it was ok with me. I couldn’t tell you how nice she was to me that would even give her enough credit for what she does . Thank you, Ms. Lavita for making a stressful situation unstressful for me.

Kristen did such a great job helping me today, she’s very kind & sweet. She took her time to make sure I fully understood everything about my storage and fees.Thanks so much for giving me great customer service!

We rented a storage unit today and Kristin was so nice! Great experience!!!

Came in today to make my payment, my space is in FL but I always come to this location and more times then not Ms Tiffany is here and ready to help! She even gave me prices because I told her I was about ready to move my items up here and I would really like to be at this location. UPDATED.... I’m updating my review because me and my hubby finally moved our stuff up here this week, I was really nervous I wouldn’t have a space because I was told up front that spaces are limited but the Tiffany told me just keep in touch and she would try her best to save me a space and she did... whew I’m happy... thanks so much!

I was quite pleased with the customer service I've received from Kristin very professional.

Maureen was very friendly and helpful! She answered all my questions! She helped me find the right boxes that fits all my needs! I would recommend her to all my family and friends. I will definitely come back!

Tiffany did a great job walked me thru everything I need her too

Walked into this location and was greeted with a friendly smile by Maureen. She was very helpful and pleasant. Will definitely come back here!

I am very disappointed with Puplic Storage due to the unprofessional way my account was handled. I tried to move out on the last day of April.and pay the $78 dollar fee due, but was told if I did not move out by 6pm when the manager left, I would still be charged a whole new month and extra charges by the third day since I was planning on moving. Not only did Tiffany add new charges after being told I just wanted to come pay my last fee and move out by closing since access to units are until 9pm. She said she was giving me one hour to get my things completely out before she left. I told her I needed more time than an hour, but insisted that's all the time I would get. To add insult to injury, she continued talking about additional charges that she would add on for extra days I did not pay in May and escalated the cost. I told her that was not right and she could not price gouge as she wanted. I contacted the Corporate office in Glendale, CA 4x and no response for 4 weeks. Tiffany stated I would have to contact head office in California to speak to someone about my complaint. After waiting four weeks calling back and forth. I was told by a friend to call around to another Public Storage.These other Storage managers directed me to "Sue" an Area District Manager. Haven't heard from her either. Did call back to ask Tiffany who was her Area Supervisor, and she finally told me Jerrica and gave me her number. After all of this running around wasting time, Jerrica comes to Memphis from New Jersey to call me and tell me she's getting ready to auction my unit off with my deceased mother's items that I only have to remember her by. She tells me to come up with at least $120 dollars by the end of June 14, 2019, or my unit will be sold in the morning. I left a message with her asking her to give me more time to come up with the money since I was waiting so long for a response from Public Storage Head Quarters which I still never received. I will never do any kind of business with this company ever. Increased my price on my unit to double only after 4 months! STAY AWAY FROM THIS BUSINESS IF YOU KNOW WHAT'S GOOD FOR YOU AND WANT TO AVOID A LOT OF STRESS AND HEART ACHE IN THE FUTURE!!!

This place was nice and Lavita was amazing and a joy to be around. She helped me with everything I needed. She gets 5 stars from me

Tiffany... did an amazing job with excellent service and wonderful personality to come along with my experience. She made my move back to Memphis a very beautiful. Good Job Tiffany!!!!

Came in today and Tiffany helped me out!! She was really nice she even walked in the rain, thanks girl!!

Lavita was berry sweet amd got me set up quickly with a unit.

Tiffany did a great job today! She helped me a lot and I told her I was having a day and this lady is funny.. thanks tiff

I came in today and Tiffany helped me and she was very helpful.

Kesha had great customer service.she gets five stars from me...nice property

Never can get anyone if the phone......

Tiffany did an excellent job today showing me the units and taking care of my request.

Was very pleased with the service. Some of the best costumer service I have had. It was quick and efficient. She really helped answer any questions I had. Would recommend to anyone.

Came in today to make my payment and Ms Tiffany and I was telling her I lost my email, she took time to explain to me you can’t lose an email, and she helped me figure it out. She’s always nice and welcoming.

Tiffany did a wonderful job, amswered all my questions and therr were alot of the! Thanks

My husband and I just needed quick storage while we closed on our home, Tiffany was such a help and so kind. I would definitely refer this company to friends & family.

Great location, clerk was awesome. very clean environment.

The manager by the name of Tiffany she very rude poor customer service she always on the phone when she waiting on customers i will not be back to get a storage here i will take my money somewhere else no vood customer service as long as Tiffany work there

Came into the store today and Ms Tiffany wasn’t quiet open yet, but she still showed me more than one space and went over what all I needed to protect my items, I was really shocked she did that before business hours, I’m not looking to rent until mid April but I will be coming back to see her

Tiffany did an excellent job! Easy process!!!

Came in today and was kind if frustrated about the extra fees but Ms Tiffany talked me thru it and I ended up leaving happy

Tiffany did a great job communicating everything today even before i got to thr property, she called every fee days to make sure i was coming so i wouldnt lose my spot. Come visit this location

Tiffany did a great job. bought two spaces

Came I'm to summer to make my payment and was surprised to see Ms Tiffany, she helped me get my space at Covington pike! I'll be coming to see her again

I come into this location to pay every month and Ms Tiffany is always so helpful and smiling.

When I walked into the public storage on Summer avenue, I was greeted by Tiffany and Keisha. Both were professional and very accomodating, particularly after they discovered that the 1- 800 customer service line did not give me the entire cost to rent the storage space prior to me arriving at the actual location. They were both apologetic and listened to me vent my frustrations about not being informed about the additional cost that was not offered when I initially made the reservation. Long story short, Tiffany and Keisha never lost their composure and went as far as to attempt to find a storage site closer to my sister's home. Because of their great customer service , I would drive the extra miles to rent at this site again. I would also refer others.

I came in with my mom to purchase boxes on today. Keisha made me feel like family she made sure we had everything we needed and plus more. Smile & attitude was wonderful!! Will be back soon.

Tiffany helped me and my mom today and she was the best! Thanks Tiff

Tiffany was very helpful and knowledgeable. She was very professional and helped with all my questions and needs.

I came in last minute after realizing I needed a storage unit. Lavita was very nice and helpful with getting me set up and explaining how everything works.

Lavita was very helpful with my rental move in process. She was great to have as a professional customer service person.

Lavita greeted me with a friendly smile. Service was exceptional. She got me in and out in a timely fashion. Happy to be renting here.

Tiffany was helpful. Process was easy and I hit everything to make my move go faster

The gate has been broken for about 8 months but they continue to keep going up on rent.

I only needed my unit for a few weeks but the entire time and Tiffany was a great rep, like I’ve read a few of these reviews I love the fact that when she sees you on the property she stops and make sure everything is going ok, my only complaint was the gate issues but even with those she’s always kept me informed so it never felt like a huge inconvenience for me. So if you need storage in this area stop by and see them!

Tiffany did a great job, she made sure understood everything, answered all my questions and there was a lot. Place was really clean and she was super polite.

Pretty ghetto facility. Bathrooms never accessible even during normal daytime hours. Units expensive and unlit. Front gate or off left for misery of the last year, locked in an open position. Real secure there.

Dominique had a funky attitude all the time, she double charged my Visa card for one year unbenouce to me at the for insurance I provided my own renters insurance. I reserved a second unit that I didn't use in 24hrs were she took the whole payment for the month. The place was dirty the outer doors to the facility didn't lock at night. For a whole year I feared my things would be stolen. I never got a straight answer about my money. During the time my uncle was dying. And to have a place take my money for one year. I'm talking with a lawyer because no one will respond. Was my initial response. The district manager called me and said this person no longers work there. And she would do what she can to reverse some of the charges. I was pleased to hear back after feeling a bit irritated. Thank you Ms

Great service with a beautiful smile.I left my money at home and was really thinking about just renting another day.but Ekisha warm personality brought me back in today.and I drove all the way back.she is great and very helpful

Tiffany was helpful got me a really great price, come see her

Ms.Tiffany was really helpful, I wanted a space in this area because it’s close to where I teach, she got me the perfect one. I would highly recommend coming to this location.

I received great service from keisha awesome attitude

No complaints other than the frequent broken gate issues.

We have had our storage here for about a year now, and there has been tons of new faces, However Ms Tiffany has taken over and the change and been very noticeable. It’s cleaner on on the property, the service inside has approved, what a great job she’s doing. PS has a long term customer if things keep running like this.

RATS, RATS, RATS. I have complained numerous times about rats even called the district manager and left messages and still no return phone call this is the last straw. It looks like I will be filing an insurance claim with the company about rats eating the top off my cooler. Do not use the 4408 summer ave., Memphis TN location they could care less about their renters

I came in today to rent a space and Ms. Tiffany was a great help from the time I walked in, I just had hip surgery a few days and she helped me in and out my car multiply times and made this process so much easier. If this interaction is any indication of the service Public Storage offers, I know I’ll be a long term customer.

My need for a storage came at the last minute, the first place I drove past was Public Storage, it was about 9:15 the door said they opened at 9:30. The manager came to the door and told me to come on in, I was so pleased from the moment the interaction started. Tiffany was knowledgeable and got me in a space within my budget, they had everything I need right there in the office. The unit she showed me was clean, right alone with the property, you can tell it’s well kept. If I could give her 10 stars I would. If you need help this is the place to come.

My CSA was Chanel and she did great and was very helpful and understanding. After a hard day at work and being being pregnant with four toddler boys running around she made things a little easier even helped out with the boys and made me feel comfortable

Brittany is awesome, she always does a great jobs on all my visits.

Good prices on tarps, bubble wrap and other packing supplies.

Had my storage unit get broken in to and had all of my stuff missed with. They even broke into my tool box and stole my tools. Had insurance on my unit. And they denied my clam. Even though I had a police report and that someone found a bag of tools by the property and reported it to the police. My $6000 matco tool box got damage bad by them forcing the drawers out with a pry bar. I'm so pissed.

Dominique has GREAT customer service A1 quality of service ! She is very helpful and patient ! I love her customer service she serves me with a smile every time ‼️

Would give them zero stars if I could. I made reservations via the phone number provided online for a large unit on behalf of my elderly parents who are moving from out-of-state. My folks would arrive in Memphis on Saturday (today is Monday) with their household goods. After making the reservation for a large, climate controlled unit, the local manager called my mother back at her home in Florida to say that she and my father had to come in today or tomorrow to complete the necessary paperwork and look at the unit to make sure it meets their needs and to pay for the first month rent. My mother said that they could not do that because they reside out-of-state and would not be arriving in town until this weekend. My mother offered to make a payment by phone for the first month's rent. They manager told her that she could not take a payment by phone and because they could not come in and complete the documentation, she could not guarantee the reservation! My mother called me back to ask me if I would go into the business and take care of this for them. I had no problem doing so, but that's not the point, when I made the reservation, I was told that the unit would be held for them for up to seven days! That's the whole purpose of making a reservation, right? I called the corporate number back to clarify and the gentlemen I spoke to verified that the unit was indeed reserved for them. So, I called the local manager myself (her name is Audrey, I believe) who told me that that has NEVER been the policy and that she COULD NOT guarantee the unit would be available Saturday when my parents arrived. She stated that their units are first come, first serve. I called corporate again to complain and was told that they would contact the district manager. Corporate said that the policy is that when you make a reservation, it is good for seven days - period. Obviously getting the run-around, my parents said to cancel the reservation all together, which I did. We reserved a unit with Devon Self Storage in Memphis and, yes, the local manager himself did guarantee that my folks unit would be ready and waiting for them this Saturday! He even gave us a first floor, climate controlled unit for the same price! Thumbs down for Public Storage at 4409 Summer Ave! I highly recommend that if you are moving from out-of-state, DO NOT make a reservation with them! You will have no idea whether or not you have a storage facility until the day you get there!

Bree is very helpful and courteous. She explained my contract thoroughly and made me feel very comfortable with this facility.

Great customer service!

Bree was very helpful and friendly! The facility seems convenient and well maintained.

The visit to my public Storage was very nice,friendly and clean Ms. Dominique help me out by setting up my gmail so I will be able to pay with my phone.

Aubree was great to work with, super helpful!

Brittany was great! Very professional and courteous throughout. Highly recommend using this faculty for the customer service alone!

Dominique was very knowledgeable when I came in and asked her about pricing. I would definitely recommend this location to others.

Absolutely wonderful customer service from this location especially from Dominique. She was very informative and polite. All around excellent experience.❤️

Edgar was extremely knowledgeable, courteous, helpful and patient. I️ just have had my newly finished basement damaged by our sprinkler system erupting like a Geyser at the Main connection to our home. My home insurance company sent me here to arrange a unit for them to move any contents of basement that are salvageable here. I️ had such a horrible experience with my homeowners’ insurance rep! Calling and talking with Edgar on the phone was like night and day! He was so upbeat, listened, answered all my questions and addressed my concern about finding a unit that was in an area close to the entrance because I️ will be coming alone to access unit etc. Edgar had cleaned out the unit before my arrival and made certain I️ was able to manage the lock and door etc. He was thorough, yet brief enough that I️ was able to understand all aspects of rental and this facility in particular.... I️ feel reassured that all is safe and well here! Edgar is a credit to this Public Storage Company! Thank you for turning what started out as a horrific day into a brighter day!

I ask a lot of questions and miss Dominique was so patient and understand with me. GREAT CUSTOMER SERVICE !

Ms. Dominique is always so friendly and patient whenever I come in the store. I would definitely recommend this place to anyone because of the exceptional service and the convenient location.

Dominique is always friendly whenever I come in the store to purchase merchandise, I would definitely recommend this place to anyone because of the exceptional service.

Dominique provided exceptional service today i would definitely recommend this place to any one. She was also very friendly.

I would like to give a big thanks to Miss Kisha. Miss Kisha was very informative and very helpful. She is a very good employee. The company needs more employees like Miss Kisha.

Dominique was so sweet. I was greeted with a smile and she was very informative. Thanks so much for the help.

Dominique was very friendly and helpful i came in to purchase merchandise today and to view a unit she explained the process clearly. I would definitely recommend this place to anyone!

Public storage has this awesome employee Dominique Tyson that helped me with everything I needed. She was respectful and fast. Answered all my questions and took care of me. I love this place because of her . The facility is clean and secure also. A big plus

Brittni wonderful service would tell everyone about this place

Dominique provided EXCEPTIONAL SERVICE to my wife and I. She is reason I will return!

Ms.Dominique helped make my move in smoothly. She took the time out to help explain my process and go into detail with every question I asked. I would highly recommend this location because she was so friendly

Great location.

Marylin was such a big help.

Marilyn's a great help and was so nice to us

Love this place.marilyn is great. saved me money

More than a million thanks for the services. Ms. Marilyn is a fantastic person and I greatly appreciate the service. Thank you

Marilyn sweet lady with great customer service

Marilyn

Got a great deal on storage great place go there see marilyn

marilyn was Great. A1 CUSTOMER SERVICE WITH A SMILE

Marilyn gave me such a great deal go there quick while they still have rm

This place is awesome !! Lobe Marilyn. In the front!!!

Marilyn saved me some money at Public Storage please go see Her at the Summer Ave location

Got a great deal here go see Marilyn quick

Public storage worker Marilyn was helpful and kind to what I needed and wanted. Thanks so much

YES this is a great place to store any type of anything u want to. I was assisted by Marilyn she was extremely nice and very helpful.

Lalita was wonderful and very helpful! The paperwork was quick and easy, and I was shown to my storage unit immediately. I would definitely recommend this place!

Marilyn and ebonyee gave me great deal today.....go there while they still have spaces

Ebonyee is such a sweetheart. She's always helpful and friendly and is always a pleasure when she assists me in anything that I need. I truly believe that she is a wonderful asset to the company. Thank you so much for all that you do for me

Lauita and Marilynn were extremely friendly and helpful!

Shawna with excellent we help me find my storage Annie

I went to this storage facility yesterday on 3/1/16 to purchase some boxes and was greeted an helped by a nice young lady by the name of Ebonyee. She was so polite and very helpful.

Marilyn was terrific go there

I am a business owner an I'm moving from a smaller building to a bigger one. I came to this storage facility yesterday 3/1/16 just shopping around..a very helpful employee by the name of Ebonyee answered every question I asked. She also have me some really great price quotes.

Love this pkace mariyn is great

Marilyn was great!

Marilyn gave me a really good deal on a storage locker today.. Very pleased with the service..

Marilyn is the best gave me the best deal on storage

Marilyn was a great help in finding my needs for my situation. Thanks a lot PbS

Marilyn she give me wonderful deal and ver nice

great deal today on storage from marilyn

Great customer service!!!!!!! I would recommend this storage to anyone who is looking for a place to keep your things safe. Thank You Marilyn. Great Service!!!!

Marilyn and ebanyee gave me a great deal on storage today. Thanks

I selected this storage facility because the reviews on Marilyn were fantastic, and I'm so glad I did. Upon arriving, I needed to change to a larger unit. She took care of all the changes, quickly and remained friendly even though new paperwork was necessary. It is getting more challenging to find great customer service, so I am so thankful I will have it here. The location is also convenient and kept clean. Highly recommend!

As a first customer, I was greeted by Marilyn & Ebanyee with such familiarity, everything was explained to were I clearly understood. I'm officially a Public Storage customer!!!!

Marilyn is great service

Great deal on storage here....Marilyn and ebanyee are great

Ebonyee and Marilyn gave great service.

Marilyn was great

Marilyn was very helpful and very nice today. And I thank her so much.

I had to come to the summer location because no one was present at the covington pike location and Ms. Marilyn was very polite and presented excellent customer service.

Marilyn was awesome!

Marilyn is such an awesome manager....she stayed late just so I can get into my storage....I will always be grateful for her....😘😘😘

Marilyn was very helpful and saved me a decent amount of cash.

Ms. Marilyn stayed late and helped my family get our first start in Memphis, TN. Ms. Marilyn is an exceptional customer service person! 😂

Ms. Marilyn was nice to help us get a storage unit and she stayed over.

Ms.Marliyn good customer service good deal on the storage

Marilyn was so helpful n nice gave me a great deal curtius and respectful...

Marilyn gives you a gratis deal...gobierno the re quick.

Ebony was great and very nice. Everyone I talked to was very nice. I am highly impressed and I highly recommend this location.

Marilyn was a great help

Marilyn was very helpful and nice i had no problems

I was very pleased to use public storage on summer marilyn and justin were awesome property management..

Phenomena customer service!! Marilyn is tremendously helpful and cordial. She goes out of her way to be helpful and I wouldn't dare take my business elsewhere!

very good customer service from Marilyn.im very satisfied with the deal i got for storage

Marilyn saved money on my storage today....go see her

Came in today and told the clerk "marylyn I need swift and fast service....she was very to point and super nice...great customer service and very precise

Marilyn was awesome, saved me over 100 bucks. ..go there

Justin and Marilyn were awesome...they saved me money..yay

Marilyn its very nice. And i gave the best deal when i rent rhe storage.

Muy buena experiencia y muy buen servicio gracias MARLIN

She was good I like her mss Marilyn Thanks

Marilyn was awesome & gave us a really good deal on our unit

I just absolutely love this storage facility. Marilyn is such a sweet and helpful woman. I would highly recommend this location on Summer Ave.

Marilyn was great and so helpful! Made everything quick and easy! Highly recommend!

This site is great, but the employees are even better. I had a very personally emotionally charged day when moving. I was not the nicest person to deal with (I later apologized), but Chana (who is not usually at this site, but was giving Marilyn a day off) was very tolerant, kind, prompt, and efficient. She didn't make me feel badly for not being so nice. Marilyn was very good about returning phone calls and doing as promised. I used this site 10 years ago, and it is just as clean and nice as it was then. I looked at other nearby locations, and their climate control was not a very mild climate - nor convenient. This place is great. So glad they helped me out, even though I wasn't very likeable at the time! HIGHLY RECOMMEND!! Its easy to understand why its practically booked to capacity!

Today was an awesome experience, especially thanks to Marilyn. She was overly enthusiastic about helping over my charges and getting the situation resolved. Great place.

Very good this is best prices in town very helpful Marilyn Michelle

Great customer service and always friendly!! Thanks Marilyn & Michelle!!!

I really enjoy having a unit with this company. Marilyn is a very pleasant person and friendly. Best choice I made.

This morning I needed a space for storage. I called Marilyn at public storage on summer. She was excellent! Gave me the rate I wanted and the space I needed. along with that her service skills were magnificent. I highly recommend her and the business she works for. Thanks so much!

When I come into Public Storage, Marilyn greets me with a smile an asks me how I'm doing. Marilyn is always there to help me when needed!

great deal on boxes at this place...Marilyn did me right!!

Came into public storage facility today an Marilyn was great

Marilyn was very nice and helpful I would refer to everyone thanks for Marilyn

Had to find a storage within an hour and Marilyn was so happy to help with great customer service skills.....And we save over a $100...YAAAAY

Marilyn and Sabrina awesome service

Sabrina and marilyn did an awesome job

Sabrina and Marilyn are great!

Marilyn is Awesome ! She is really helpful and kind. Great service with a smile. I'm glad I chose this place !

Great place to have your things stored. I have been there for over a year. marilyn is very friendly and has always been there to help. Thanks Public Storage!!!!

Marilyn at public storage was so nice an patient with me, I love the courtesy an kindness she showed me. If I ever had to store anything I would definitely recommend public storage!

came into this location today to see what items i will need for my move..i was assisted by marilyn and melissa.they showed me everything im gonna need to make my move across country easy. i am going home to get my money.....and may even get a storage to give me more room until i move. the prices here are lower than anywhere else, i checked. thanks for the wonderful help guys....i loved it.

Kristen was very nice and polite today with helping me and my family on our storage needs. I will definitely recommended this company to others.

Marilyn and Melissa we're very helpful and very nice. They assisted me with all of my moving needs. They made sure I had everything I needed to get settled in!

Marilyn and Melissa were great to work with. I was able to set up my unit and was in and out in about 40 minutes

Marilyn & Michelle are the nicest sweetest women that work for public storage.I thank you ladies for your effort

Great customer service.Michelle and Marilyn took care of my storage needs in the pouring rain.Thanks again ladies!!

Marilyn was super she help us and gave us great customer service.

It was great the personal name Marilyn help me find the right stuff that I did and she gave me a great deal on boxes and bubble wrap..

The visit was a wonderful....delightful...pleasant experience...will definitely recommend...ask for marilyn!!

Very excellent service here Marilyn was wonderful and she showed me the boxes will need for my upcoming move. Thanks so much

Marilyn is a great person gave me a great deal and I was completely satisfied

Great experience wonderful customer service. Ashley Carter

Marilyn was extremely helpful and courteous!

I loved it Marilyn & Nikki were very helpful. I loved their personality and sense of humor

Marilyn was a great help and very knowledgeable. Will definitely recommend Public Storage.

Marilyn and Kristen was very helpful. Me and my granddaughter came into the office on 6/19/2014 inquiring about the different size storage spaces and the knew there stuff. I would definite recommend this company. Kudos to y'all.......

I love Ms.Marilyn..👍👍

Customer service rep Marilyn was awesome she's one of the best customer service reps I have ever encountered

Marilyn was very nice and helpful.

Marilyn gave me a wonderful deal on storage....she is the bomb...go there

Marilyn was very helpful and an asset to your company. Very friendly. Enjoyed the experience.

Marilyn , she give me great service wonderful service too very helpful

Great experience from Marilyn

Marilyn was great I appreciate her due diligence.

Ms Marylin was the best!!!!

Excellent service especially with Ms. Marilyn she is always so helpful and friendly! I would recommend this to anyone!

Brandee and Sherlonda Has Great Service And Very Helpful

Excellent service from Tarsha. Excellent service from Marilyn on 5/10/2014

Marilyn is the greatest sales person ever so nice and helpful highly recommended !!!!

Service is great here. I will always come back when I need to get a storage.

Just rente at summer ave. Great Customer Servicio Forma Tarsha

We had a unit for a little over a year. Marilyn and Earnest were outstanding and helped my wife and I greatly. I would not go anywhere else.

I went here to buy boxes for my move. And Marilyn helped me and did a fantastic job with helping me. I will be going back

Best customer service by Ms. Marilyn and Mr. Ernest. I am glad I chose this location!

Best storage biz in memphis. Love marilyn n earnest

Great service no hassles and didn't take no time to get a storage unit and the lady that works there named Marilyn does a wonderful job in customer service.

All of my experiences are rejuvenating!! I have been a customer with Public Storage for 3 years now and have no negative words to elaborate on at all. Marilyn, at the Summer Avenue is a wonderful individual! I really look to see her when I visit with payments. She is a + for this business. Overall, all the employees I have had the opportunity to converse with on Summer are great however, I am mostly used to seeing Marilyn when I come. Public Storage is a great place to store and safeguard your belongings.

I have been renting for almost two years and Marilyn is very helpful and is considerate to her customers!!

When I was in need for a storage space in 2011 a lady named Marilyn helped me. She was super great and has been every since. She is very kind,polite and courteous to all customers and that includes me. She treats everyone equal. She calls me with a reminder sometimes and she is never rude to me. It is people like her that makes a bad day better once you see her smile and hear her voice. I think she is a great asset to your company and hope she will always be with you. THANKS MARILYN FOR ALL YOUR SMILES AND KIND WORDS

My experience with Public Storage on Summer Ave has been great! Marilyn and the staff have always been helpful and courteous in the office or by phone. Great location!

Best service and extremely friendly

Great service

Hello, Marilyn is just SUPER!!! She made all the difference in my comparison shopping for storage. The facility is convenient, clean, and just what I need for; I am very satisfied with my final choice. I also feel very confident that any additional assistance I would need is readily available. Thanks a mil for ALL your great customer service Marilyn, and for making my decision such an easy one! : ) Sincere regards, TS

so much helpful Marlin is great person i"m sorry for feedback so much late but everybody go there to rent a storage great spaces by the way

Went in to inquire about renting a unit.marilyn was very helpful,and i plan on getting a storage locker at her location next week.