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Public Storage Self-Storage Units at 4409 Summer Ave, Memphis, TN
Address
4409 Summer Ave
Memphis,
TN
38122
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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10'x25'Online only price$ 95/moLarge 10'x25'- Outside unit
- Drive-up access
$ 95 /mo $ 126Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 95/moLarge 10'x20'- Outside unit
- Drive-up access
$ 95 /mo $ 127Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 125/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 125 /mo $ 166Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Memphis
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 335)
Great facility
WORST company I have ever used in any city! Rate is price gauged from $185 promo - to $249 to now $299/mo. for the same unit and the regular price shown online WITHOUT a promo is $158/mo. I will be sending this our NEWS station there ABC24 to pursue a story to the community about Price Gauging (and in the cheapest crappy town in the US no less). Awful customer service all around.
Don't even think about it. This place is a homeless campsite around back on their property and they know it. It is a real dump, nasty property on the backside 4409 Summer Ave! The neighbors that live behind the storage are going through the hell of having strangers come and go out of our neighborhood in cars and foot in Berclair. This is part of the news 3 story that aired last week about 536 Berclair Rd. last week. Some of the same people coming and going from there. I will be talking to property management about the problem today. Believe me your items will not be stored safely there.
This is the worst establishment ever! My grandmother has rented a unit here for the past 4 years and has had nothing but a horrible experience. From the start the rates are outrageously expensive but they are everywhere. Then a couple months/years go by and the rates start going up and up. She started with having two units a bigger and smaller one. Well like I said they went up on both. So we eventually got rid of some stuff in the smaller one and fit it all into the bigger unit well that was still $321 a month just for the one unit. Well just got a email from Public Storage saying that starting Sept 1st the rate will go to $395 a month. What a complete rip off this company is and what a shame that someone is proud to do this to human beings. While people are using these storage units to keep there items somewhere someone is out pocketing that money and for what cause they are definitely not doing anything good in the world. God bless this company because who owns it will meet their maker one day.
Aisha was a great help with 2 units before closing
Aisha was very helpful and polite very respectful and have great customer service skills my visit was was very smooth thanks to Aisha I really appreciate her very great attitude keep up the great work you’re awesome
I wish I could give it zero stars. I rented a small unit on June 30, 2024. The total was $91. On July 5, 2024, I attempted to retrieve my items. I was locked out for non-payment. I called the 1800 number and I paid the $3 balance. I informed the attendant that I would remove my belongings and close the unit.
They told me I could get a refund due to the short time I rented the unit. When I received a call about my refund, it was one dollar and they would mail me a check for two dollars.
Given the amount of time I rented the unit, I was surprised. The representative told me I could receive more than half of the money I spent on the unit.
Despite my experience with the company, Aisha was a great representative and gave the best customer service. However, I wish I could write a great review about the company she works for.
Aisha was very polite respectful and was very professional
Aisha, she’s very respectful and very helpful. And she did her job with a smile. I like that.
Aisha was the best customer service rep. She is very informative and polite
Aisha helped me resolving issue with adding 2nd unit
Aisha was very friendly, helpful and knowledgeable. She knew her job very well and great customer service. If there was 10 stars I will give it to her🥰
Aisha was soo greeat
Aisha was very friendly and extremely helpful with the process of renting my storage unit!
Very nice store manajer Aisha
And very nice and clean place
Aisha was not only phenomal at assisting me, but went above and beyond, and even after she had already helped me when I was originally trying to get accomplished. She has the best attitude and is literally the perfect example of what it true Customer Service is. Because of.Aisha, I would recommend Public Storage to absolutely everyone I come in contact with a needs a storage unit and I’m not even exaggerating, 75% of it is because of how amazing Aisha is.
when you come to a place of business or any type of company and you receive the type of service that you get with employees like Aisha, it truly gives hope for the world we live in today. So thank you so much public storage for hiring her and she’s again, the ideal employee that you want on your team 110%.
Aisha did a really awesome job helping pick the size unit I needed she was very nice and sweet..
Aisha was soo kind and smart in her job
Tabitha and Aisha were extremely helpful and knowledgeable!!
Lekendra was very helpful. She showed me everything I needed to know. Thank u.
Aisha and Tabitha were so helpful and kind to me. They went above and beyond. Highly recommend!
Aisha was the best. Really satisfied with her effiency
Aisha and Tabitha were amazing in every way!
Thanks you Aisha for being so sweet. And thanks for your help Tabitha!
Tabitha was very helpful with questions and options for my storage needs. Literally knew everything off the top of her head!
I was driving down Summer Ave. and forgot that I had a bill and stopped in to take of it and who did I see. Ms. Tabitha from Fraysèr. I asked if I can pay my bill at this location. I enjoy talking to her because she has always greeted me with a smile and her knowledge is impeccable about the storage facility. I appreciate her.
Tabitha was very helpful. Thanks a lot.
Tabitha and Victoria were super helpful! They greeted me kindly when I arrived and answered all my questions. My family even saved some money on our 3 units we've had for almost 20 years! Thanks for the great customer service!
Tabitha and Ethan were very nice and helpful I recommend renting with public storage on summer Avenue
Tabitha was AMAZING!!!
Tabitha was very helpful and friendly through the entire process. She helped me with my storage needs.
Tabitha was great help today!!! I'm moving out but would be back!
Tabitha
Very helpful and personal.
Tabitha was brilliant. Thanks for the chat.
Great service took care of what I needed no hassles no fuss. Pleasant Staff Tabitha and Demetrius both were exceptional..
Tabitha - she’s great!! Very helpful and great personality!
Tabitha was very courteous and helpful.
Tabitha was great. Thank you for staying to help me figure out the rental.
Ms. Bernice is sooo sweet and helpful. I really appreciate her willingness and kindness.
I am new to Public Storage, and I have found it to be everything that I need it to be. The property is clean, the staff are friendly, and there is easy no contact access. Everything is done on your phone. IMO, this is the best storage that I have ever stored my goods.
From Eric Turner
Bernice and Tiffany M are Great!! Very Professional I enjoy their prompt and professional attitudes!
A1 CUSTOMER SERVICE WITH A SMILE
Very rude people I really feel in my heart,They just wanted to sale my items here..Didn’t try to work with me,And customer representative are rude..I really don’t think people should rent here horrible place,I really hope whatever person have my baby items and mines enjoy..
Hi, this is for the AWESOME, ONE & ONLY Ms. Bernice (now serving the Summer Ave location); THANK YOU Ms. B, so very glad to have you, and thanks for being so ABSOLUTELY AMAZING IN ALL THAT YOU DO!!!
Sincere regards,
TS
Bernice was very helpful each time we needed her assistance. Made the experience pleasant
Been storing here for a while, but mainly coming to leave a review for the employee here Bernice, who is an absolute saint! She has been incredibly helpful and makes storing here a breeze.
Excellent customer service very helpful and accommodating.
Great storage unit, safe place
KeKe is TOP NOTCH! Every time I have a question she is so helpful and detailed. When I initially moved in the gate was experiencing a malfunction, and she came outside several times, regardless of the cold weather, to assist me and my movers with entering and exiting safely. I truly appreciate KeKe's kindness and patience.
Broken gate, broken promises. Had to manually push the gate up when it got stuck half way up trapping me inside. Second month was promised to be a dollar on a promotion. When we got the bill they said it wasn’t for that location. On month 4 the rent increased 20% without notice. The employees in the office are polite and helpful. Corporate comes from the same level of he11 that Comcast customer service comes from.
Great 👍🏾 customer service was fantastic job by Tiffany and Bernice they made it super easy they are very nice
Bernice and Tiffany are so sweet hearts every time I come in they help me to the fullest I love them to death always make me happy and smile
Had to move out due to theft to my property. Some tried to steal my trailer off the lot. They broke in it and stole stuff and did damage. The property manager did not care at all. She said they cameras at the gate don't work sometimes. This is not acceptable how do cameras only work sometimes. I chose this particular storage because of the cameras. This is so disappointing. Don't store stuff here..it's not safe.
Megan was great and helped me find the right storage unit I needed. Not rude nor impatient like other places
Megan was great and professional.
This is a great place. The customer service representative Magan was great will go again.
Thanks
I was at this location and the Staff was great. Ask for Megan or Tiffany. Get your storage needs met today
You should really be proud of the team you have at the Summer ave location both young ladies really are keepers. Smart, attentive, knowledgeable, polite, especially Tiffany, that personality is amazing, she is definitely management material.
the girl at the counter ( Tiffany)helped me with the unit I was looking for I picked out the wrong size she was very helpful and knowledgeable on the size of the units and the prices. Couldn't have been any better service!!! Extremely happy with her service.!
Megan and Tiffany are such a big help at the summer location. I personally do not have a unit there but my friend that owns a business does. They are always on the property cleaning and very sweet. I recommend this location!
Megan and Tiffany are great at this location. I just love them both to death. Thank you for making my day a little brighter
Megan and Tiffany where great at finding me the accurate storage space I needed. Thanks you guys.
Tiffany and Megan showed me great customer service. They explain to me how the storage units work and what they had to offer and even tried to upsale to me. Thanks for the great customer service. I will recommend people to them.
Since Megan is not there no more, my unit got broke into and they called me at 11:04 am and Tiffany is very unprofessional. When Megan was there I never had a problem with my unit until now. Then Tiffany want us to keep the same unit they broke into we had to keep asking for another unit. I believe it was a in side job cause no other unit was broken into. I called the police to fill a report. Tiffany never gave me anything saying they filled a report on there end. Then she going to tell me no one broke into our unit but I have the picture to show they cut there stuff and took the lock with them
I so appreciate everyone at this location💪🏾 You're The Best ❤️
Im sorry I can't remember the first beautiful young lady's name that helped me the first day but you were so kind and patient with me and I appreciate it. Thank you!!!
I wanted to thank Meagan for being so helpful 👍🏽 You're The Greatest☺️
Megan was very professional and nice. I made a great choice at the Summer location
Megan is awesome and very helpful!!! I wish I could give her 10 star review!
Megan was a huge help! Answered all my questions !
Megan was extremely helpful
Megan was awesome in helping me find the right storage unit. She was very friendly and professional.
Megan was very nice and helped me find the best storage unit I needed . She was polite and got me in and out in no time great services
Megan was nice and very helpful
Megan was very knowledgeable and went above and beyond to find me a storage unit
Megan was so helpful with helping my family find the right storage unit
Megan is awesome! I appreciate everything she does!
Megan is awesome! And very friendly. I appreciate everything she does.
Kinda expensive on there units. I got a climate control one and it’s not even climate control. Would like my money back on the climate unit and have a regular unit.