Public Storage Self-Storage Units at 1546 N Germantown Pkwy, Cordova, TN

It's storage. Seems nice. Somewhere to put all our stuff.

Keiawanna a gave me great experience when I came to her store to purchase boxes. She was very sweet and helped me get exactly what I need done

Clean and easily accessible

Very Professional and honest.

EXTREME !!! PRICE GOUGING... SIGNED ME UP FOR $63 PER MONTH AND NOW AT $109!!? DO NOT USE PUBLIC STORAGE!! RATS...BAD PLACE

Highly recommended.

Cosha provided me with excellent service today. She answered all of my questions and explained everything well. As a first time storage renter I appreciate her patience!

Very professional staff,I love this location..

It was clean & quiet & well put together

I want everyone to know do not rent from public storage. There are very unprofessional. They will sell your stuff without you even knowing. My storage was behind on November of last month the 11th when in on the 24th. Not three months just a month behind. I'm giving you this message warning you please do not rent from Public Storage none of them. Do have a blessed day

Cosby gave very great costumer service ! & was very helpful !

How do a review

Lisa made it so easy for me being 68 years and trying to move and things taken care of she was a breath of fresh air, everyone should have a great attitude when working with public and she does.

Cosha - She was great, quick, and responsive.

Cosha was a wonderful help. I almost purchased a unit that was too small if she hadn't assisted me. This could have been an disaster. Thank you so much for all your help!

Easy and pleasant experience! Cosha was very helpful and super nice! Really appreciate her patience and assistance!

The storage is clean and well kept. The employees are very nice, Cosha was very pleasant and very helpful. She made the gloomy day a little brighter. I would definitely recommend this place to anyone looking to store your personal items.

Great experience clean place!!! Thanks for your help Cosha

Clean and easy.

Great place

Cosha was very professional and very helpful

This was an easy experience, thanks to Decosha Parker.

This place has gone down hill since the manager Guy left. They go up on your rate at the end of the month with no notice they are never in the office when you need help or need to pay your storage bill and most of all very rude. Me and my wife moved out our stuff before the next bill and they are trying to get us to pay them for another month and we don't have anything there. I give this business zero stars they are absolutely unproffessional and will tell everyone we know never to rent from them

Thank you so much Cosha!!!

I came in to get a storage as I needed it as soon as Wednesday. The young lady behind the desk was very helpful and friendly in getting me prices for this location and telling me about the different sizes. I was hesitant at the price for the size unit and she offered to look at another location and found me a better price at a different location that was close by. Ms. Brittany was very helpful and sweet.

Tiffany was helpful

Tiffany was helpful, git me the right space and packing supplies! Everytime I asked if I needed something she said ps is a one stop shop and it truly is

Tiffany was extremely helpful today, process was easy and fast

Today PJ went above and beyond for my service. I truly appreciate all of help and it was all done with a smile.

Great service was given to me by Lavita. The service was exceptional and the property was beautiful kept. I definitely will refer family and friends who are seeking storage.

Lavita was very helpful and patient. I didn’t know anything about renting storage and she brought me up to speed and had me out of there quickly.

Kim was excellent! Gave great customer service!!

Kim was very helpful and knowledgeable. Will definitely recommend.

Jessica is the best customer service rep I have ever encountered. She takes the best care of me everytime I have ever came in.

Very nice and pleasant, Kim was great to work with. Thank you for good customer service!

Kim was amazing! Ask for her when you go!!!

I went there this morning and met a lady by the name of Kim. She was very friendly and had a nice personality. She was very informative and was ready to take me to each storage space if necessary. I was going to look around for some other places but because of her I am sticking with them.

Excellent service! Terrific responsiveness to the customer and QUICK. Guy is amazing and very helpful. On November 4th 2019 Kim was wonderful in dealing with a complex situation. She did it with patience, clarity, and understanding. Thank you Kim.

Kim is wonderful and awesome! Thank you Kim!

Kim was amazing. She is so friendly and made the check in process so easy.

Had great service from Kim , very respectful and good customer service! answered all our questions.

Jess and Kim were very helpful

Jessica took great care of me!

Great service lavita was a big help would recommend 10/10

Jessica was AMAZING!! I was very stressed about getting the right size storage unit to use while we declutter our house, Jessica immediately went to work and helped me figure out what I needed. She explained and answered every question I had. By the time I left I was not stressed and was ready to pack boxes!

Miss Jessica has been a delight. She made this experience very pleasant. I would definitely recommend her and this location.

Do you provide extra small units?

Lavita gave great customer service and was a pleasure with all the help she gave me.

Professional service

Ms. Lavita was willing to stay after to ensure we got the storage unit we need! Will definitely stay here for a while.

Jessica was really helpful and very sweet. She really made me feel welcomed

I had a great experience renting from public storage! I like to give a shout out to Jessica Lamar you were awesome and a great help! Thank you!!!!

Jessica was on point with helping me find what I needed.

Bree is great! Thank you for all of your help!

Jessica was a great help. Good tips on how to use a Scooter as well

Jessica is very helpful, friendly and truly nice!! Made us feel so comfortable.

Jessica was extremely helpful! I came in last week for 2 boxes and I left with some kind of bundle pack, it was all I needed. All in one. Highly recommend Jessica and the packs!

Jessica really helped me out. She was really patient and answered all of my silly questions. She Even lugged my purchase to the car without hesitation. Customer Service there was impeccable!

Jerrica was very pleasant and professional.

Lativa was great. Excellent customer service

Aubree Shell She was very helpful . Answered all the questions that I had . She is the one you need to go to if you need any help ..

I was very impressed with Aubree!! She was amazing. Very helpful, intelligent, and great customer service. The facility was cleaned and well managed! I highly recommend this place.

I just moved from California and unexpectedly needed storage. Bree was super helpful on the phone and both Bree and Jessica provided excellent customer when I arrived. It was really helpful to find Southern Hospitality after a stressful move.

Jessica was so helpful and kind.

Jessica was very informed & walked me through the process efficiently.

Jessica was wonderful. Very helpful. She assisted us with all of my need. She covered everything that was needed.

Jerrica was awesome!

My mother used the storage facility for 7 months. She was able to pay the monthly fee online and it was very convenient. During her use of the facility, she lost her key to the storage unit, Jessica and Bree were very accommodating with replacing the lock and key. Thank you both for your assistance and understanding .

Jessica was very helpful, well mannered and well spoken. She was very informative and made my first experience here delightful.

Jessica 🌟🌟 = Awesome , very helpful and very understanding if anyone is having a problem I world tell them to see Jessica she very very helpful

I have to say, I just went in for a few boxes to get started packing for my move, but Jessica Lamar helped me figure out exactly what I needed, and got me a discount on the boxes...well done!

This is a awesome location,very clean as well.The young lady keisha is very friendly.Im sure she loves her job because she is sick, coughing and runny eyes:-( but she still smiled through the whole process. We just moving here from Illinois so far so good with the moving process. Thanks Public Storage!

I was at the store today and Jessica is always courteous and I appreciate her help.

Guy was very helpful and the process was very easy to complete. We were in and out in about 15 minutes.

Very fancy storage place. I just wish the medium unit was actually MEDIUM. Its more of a Smedium

Guy is great man. He remembers his guess name. Very professional

Jessica is outstanding. Great customer service and consideration. Highly recommend this location.

I recently had to open a storage unit and was so pleased with my experience. Guy was extremely helpful, pleasant, and nice . Thanks again.

Great place to rent...my second time. Guy does a great job.

Jess was awesome.

Amazing service! Guy is an excellent part of the team and makes the whole experience that much better! Highly recommend!

I really dislike leaving a review of this facility that's anything less than stellar. Manager Guy Tribo is highly professional; the facility is well-kept, clean, easily accessible, and prices are comparable with similar facilities in the area. However... some control points for the building's interior security equipment are non-functional, including elevator access. I understand at least one panel has been down for some time, and repairs are slow to non-existent. I am not storing high--value items per se, but what I *am* storing is important to me. My expectations include the fully-functional environment for which I contracted. When I accessed my unit for the first time last Sunday morning and discovered signage about the defective panel at the elevator, I had assumed repairs would be made as soon as possible. That is apparently not the case. //Update I can't say exactly how long it took for the corrections to be made (who visits their storage unit on a daily basis?) but all the issues I mentioned above have been resolved. Security and functional operations now meet or exceed all my expectations, and I recommend this facility without reservation. Thank you, Guy!

Jessica was very nice and helpful great customer service

Guy and Jess have an excellent attitude toward customers, very helpful and provided detailed information. The facility is clean and looks safe. I would recommend to have a couple more cart dollys. The 2 they have are not enough specially during the weekends. I would certainly recommend this storage facility. Got a new unit with Jessica, who was extremely helpful. Wonderful customer.er service.

Guy is wonderful to work with, an asset to the company

Jessica was very polite and informative. Location is clean and safe.

Guy was very courteous and explained everything and gave us a great deal

Excellent facility. The interior is very clean, pest free, and the temperature was very comfortable. I stored my entire house there for 6 months and I wasn't ever worried about my items. I would say the best part of this storage facility is the manager, Guy. He was extremely friendly and was always willing to go above and beyond to help out his customers. I will definitely use Public Storage again in the future.

My experience was Great. Guy was very friendly and helpful....

Guy provided Excellent Service!

I would like to give 10 star kudos to Guy Tribo. That gives the Best Customer Service and go out of his way to assist you in anything you need👍😊😊😊

My man Me.Guy really really have been helpful these past couple of month if it wasn't for him don't know if I could keep up to date on my storge Thanks Mr.Guy

Bree has awesome customer service

Guy Tribo is the Guy! Greeted me as soon as I walked in the door. Immediately accommodated me. I didn’t even think 2 look anywhere else. His professionalism and concerns sold me. #MyGuy

I have my stuff here it is a very friendly place to rent from the staff is very professional have never had no problem with the stand for anything very professional clean facility would recommend it to anyone

Guy was amazingly thorough and knowledgeable about All things storage. Thanks Guy and Public Storage!

This place is the best. Guy was more than helpful. He seemed to be able to answer all of my questions. 1st class place!

Very friendly and helpful staff. Secure indoor storage. Good pricing.

Great experience. Manager Guy Tribo was very nice and easy to work with.

Guy is wonderful!!! Best customer service.

Guy did an excellent job explaining the whole process to me. He had a great attitude, and patiently answered all my questions, even helping me know additional questions to consider. He took me to see several units while I was thinking about sizes. I never felt like I was wasting his time or that he’d rather be doing something else. The whole building was clean and well-cared for. 5 stars!

Guy really took care of me. Fast quick and painless

Guy took care of me! I am one happy customer!

Great facility, Kennecia Broom a true professional. Thank you for your help.

Guy was very pleasant in showing us the units and helping us pick the right one.

Guy was very attentative and super helpful. Very pleasant to work with.

Quick and friendly! Guy Tribo walked me through everything and explained the process in an efficient manner! Thank you!

Kennecia was excellent!! She helped me find a unit that meet my needs and even helped me get a discount to lower my monthly rate. Everyone in the office was very kind and helpful, Units were clean and perfect for what i need!

Talking about Fast and Easy and Courteous!! Got a nice little spot to keep my things and left with no worries! GUY YOU ARE THE REAL MVP!

Clean, spacious and safe! Guy made my first storage rental experience easy and stress free!!

Guy was very professional and attentive. Outstanding service!

Very pleased with Guy Tribo very helpful!!!!

The store manager Guy was so helpful and the store was very clean and up kept. Highly would recommend to others!!!

What size tarps do you sell

Very speedy and efficient service! Guy was very helpful in my short term stay with them!

Excellent service. Very clean, easy to work with. Would recommend. Guy is the Kenton James of storage!

Ty was amazing and very helpful. I would recommend this location to friends and family for those future storage needs.

Friendly staff that goes out of their way to help.

Guy was very helpful trying to get us in quickly & at the last minute! Would absolutely use Public Storage again!!

Excellent customer service from Guy. Carts readily available for customers to use. Clean, secured storage facility.

Incredible experience! Very clean space, lots of room, safe atmosphere! Carts at the ready for assistance with boxes, furniture, etc. Spacious elevator fits everything! The price is right!! I was expecting a higher price but at the time of purchase it wound up being cheaper than expected, and it was initially cheaper than everywhere else around!!! Most impressive is the service provided at this location! Very sweet woman running the front desk! Jerrica took care of every worry and concern I had! She heard everything I had to say and she reassured me, She was attentive to my needs and answered all of my questions! This place interested me for its price and because it's indoors, but Jerrica is the main reason we sealed the deal! She made me feel very secure in the decision to choose Public Storage! Excellent worker, deserves a raise!!!

Guy was great. we have needed him for a long time. he made a horrible move pleasant.

Cool

Keke is very informative and professional with a great personality. She made the visit very enjoyable and quick. I recommend you come see Keke!!! 😃

Both Guy and Keke were great. Every thing was explained thoroughly. And I was able to get every thing done quickly.

Guy Was an Awesome Property Manager! He was extremely friendly and knowledgeable. He made my experience very Smooth. :-)

Came in this past Fri and Keke was very helpful. I bought some boxes and looked at a room since i am going to travel for work and will not take all of my furniture. A little bit more expensive but it looks a lot cleaner here than the one down the street.

Poor excuse of a business Normally, I hardly ever take the time out to write reviews on companies, but this was a MUST!!! Over the past four months. I've had the worst customer service I can possibly think of with this place!.... from September 2016 till December 31st 2016. I moved from a previous storage company, to come here thinking that things were going to be a lot better. Especially as far as customer service, not having to worry about any rodents in my unit, and being able to have climate control BUT boy was I wrong. Every time an issue came up everybody was always rude or nice nasty no matter if I spoke to the district manager the property manager or anyone at customer service. If someone's paying your company monthly, you should provide nothing but the best customer service and no matter what in order to keep your business up and going. Obviously that's not the case with Public Storage. I've been locked in this story a couple of times too many for one. Secondly about 2 weeks ago, one night I couldn't get in for no reason at all. I had to call customer service around 8:15, which took them 15 minutes to get on the line and when she did she still couldn't figure out why the gate wouldn't let me in, even though my bill had been paid. After she finally figured out a code for me to get in, it was 5 minutes till closing. So obviously I didn't have time to get in, to get what I need it. The last STRAW for me was December 22nd. I was locked in the storage at 9:01, and had to call to speak to speak to one of the rude and nice nasty representatives, who gave me several codes that would not work and get me out of the gate..... which I think is so stupid to have all of these codes and not one of them let you out the gate. I DON'T CARE IF IT WAS AFTER HOURS, IF I'M SCUFFLING, AS I WAS ,TO PAY my money to you MONTHLY there should've been a way for you to have let me out of this facility! There should be common courtesy no matter WHAT. Too add, my phone died, & I had to walk across the street to AutoZone, to borrow their phone to call the police, whom didn't bother to show up either! Then I tried calling customer service back several times, who constantly sent me to voicemail!! SO BECAUSE I ONLY HAVE MYSELF TO COUNT ON, WITH NO MONEY, NO ONE TO COME GET ME, I WAS FORCED TO STAY IN MY CAR ALLLLLL NIGHT, TIL 6AM THE NEXT DAY! WHICH WAS ABSOULTELY TERRIBLE....TERRIFIED OF SOMEONE ATTACKING ME, NO SLEEP, & HAD TO BE AT WORK IN 2HOURS. I truly wish that I would have been able to get all of my things out of that place the same day! But because I work two jobs, I was only able to get out little by little here and there. Up until my off day December 31st. I worked VERY hard.... driving 20 minutes at a time...hauling my items in my car, to my apartment only being able to carry one item at a time, up and down the steps by myself from, 9:30 a.m. that morning til 9p.m that night getting ALL my things out before January 1st AND I DID!! (Roll the tape back) I even tried asking the manager or staff member if they could go ahead & close out my account because I had a few more things to get it all out, in time to notify them before they closed. I was told no, and that was in order to try to stick me with a bill that I don't OWE. Because I had everything out December 31st!... the camera shows it! However, it's okay because I'm going to make sure I tell everybody I come in contact with what a TERRIBLE company this IS and that they should go elsewhere!!! Eventhough I have no room in my tiny apartment for all of my items, I'd rather have it piled up to the SKY, than to be giving my money to a HORRIBLE PLACE LIKE THIS! Thank you for making me $76 per month RICHER!

Great service

Today I went into this location today to purchase three boxes. The young lady at this location Jalecia was very helpful and so professional; her customer service skills were outstanding. I like to brag when I receive great customer service because it is a skill that everyone does not have she was exceptional and I will recommend this location to all of my friends.

Great service

I came into the store on Saturday to get boxes, and got so much more! Jalica was so helpful, great customer service. The young lady even told me great eating areas since I am new to town. When people are sweet and nice like that you are eager to get that service .

Great service from jalecia thank you

Brittni was the sweetest representative as ever. She was quick with the paperwork and explained everything thoroughly. Excellent customer service skills. See Brittni if you need to rent a unit.

I have to say Brittni was amazing and super helpful!! She was informed, and very knowledgable about the property and the units, with makes me feel good about storing at this property.

just rented a unit today. Brittni was very professional and very helpful.

I went in two weeks ago and Melissa was amazing she helped me protect my belongs during a big move. Thank you Melissa

Keosha was awesome at the Germantown location!! She's very thorough and she made our experience pleasurable!

Both Ladies were very knowledgeable ,Friendly & Professional ,They even worked overtheir shift

Thanks for all your help Shaianne you did great

PJ was excellent and gave me great customer service.

I was really please with the service I received Melissa was very nice and helpful. Would definitely reccommed.

Came by to get moving supplies a few months back and Melissa helped me get what I needed. Extremely friendly and knew her stuff about the products in the store. She's the first person to never try and push me to buy anything I didn't need. Her professional and friendly approach won me over. I will definitely go back there if I need anything and I will highly recommend her services and her store to my friends and family. Melissa is awesome!

I really didn't know anything about an indoor storage but I wanted my items secure.So when I went there. Melissa really helped me today. I gave me a tour. Helped me make a decision on size. Assisted me with all the details.i really felt that I had a great guide and she really helped me learn my way around the facility..!!!

The staff at Public Storage Cordova were very knowledgeable and helpful throughout the entire process.I came on a Sunday to view the storage and then back on Tuesday to actually purchase. Mrs.Keesha made the process so easy and I truly appreciate her expertise and professional manner. If u need to store look no more! Go to this location!

Ebonyee was wonderful she helped us with everything we were lookin for

The prices to rent a unit here were a little high compared to another climate controlled storage facility I found that was the same size and almost half the price. Overall though, the location is convenient. Melissa in the office was a HUGE help and friendly compared to other places I went to look at storage units! She went above and beyond to help me with my unit and answered all my questions in a timely manner.

Savannah was awesome I came in 5 mins prior to closing and she greeted and serviced me with no problem!!! Would most definitely recommend to others

Melissa is great here. Her customer service and addition to its convenient location is mostly why I chose this company over many others. Keep up the good work. Thank you.

Very clean and spacious storage resource in the Cordovan area; Savannah was very pleasant. 😊

Melissa Gay was extremely pleasant and helpful with my recent experience with Public Storage. She answered all my questions promptly. I would highly recommend this facility after the excellent customer service I received from Melissa.

The associate was very helpful. I would recommend renting from this location.

I love public storage! I know my things are well taken care of. I've had my things here for about 2 years and I have never had an issue. Melissa is one of the staff members that I deal with when I go to pay my bill. She's so sweet and helpful. She gets me in and out of there.

Love the service had my storage for 2 yrs and my furniture was still in great condition. Mellisa is so hot and courteous and Savannah is so helpful. Those 2 for sure need a raise, they seem like they run the.company. much love to those 2 lovely ladies!!!

Chana was very helpful! Very clean facility! Will def be back for our storage needs!

I've been using this location for a little over a year, now. The location and facilities are perfect for what I need, and more importantly the service is always great. Any time I've had an issue that needed resolving or a question about something with my unit, Melissa has been extremely helpful and friendly! Thank you!

Kristen was very helpful on yesterday with helping with helping me find the boxes i need to pack and ship my things. Thanks Kristen for all your help keep up the excellent customer service.

Jocelyn was nice, excellent personality and professional. She helped us determine the right decision on the storage unit. Great customer is what we expect and we received it today. Keep up the great work Jocelyn.

Kristen was very helpful and nice with helping me what to buy on my big move with boxes and merchandise

Kristen was very friendly when I came and made a payment.

Kristen was very helpful when I came in inquiring about sizes of units and the rates.

Friendly

Came in to check on some boxes. Nice customer service.

Stopped in for boxes, great selection! Clean and neat!

Great experience at this location! Just stopped by to pick up some moving supplies for my upcoming move. They had all of the supplies I was looking for. The guys working there were very friendly and helpful. Bill even helped me fit a large TV box into my small car. I would definitely recommend!

Kristen was just great....

Kristen was very friendly and helpful on helping me decide on what to buy on my first move with no clue on were start. She was also very polite and patient with us. She totally ROCKS!!!!

I appreciate the service and support on making a decision on what boxes I needed for my moving!! Thanks Kristen

Very helpful!

Brandee gave great service. Thanks for the help.

Excellent experience. Brandee was very helpful and knowledgeable in assisting us with our storage needs

Great Service! Ashley is a great informant

Thanks to Marcia Miller at this store. She was very helpful. Noticeable. Great attitude. Thanks for your help.

I enjoyed the customer service Ashley was patient and answered all my questions I needed answers to. Thank you once again

Ashley Bill and MArceia are wonderful employees they did an outstanding job today thank you guys!!

Ashley is a great employee and I will visit public storage on Germantown every time I need anything

It was great! The storage unit meets my needs and it looks very secure. The staff were very professional and answered all my questions.

Michelle is very friendly and helpful. Thanks

I was moving from Devon storage in Memphis Tennessee because of a brown recluse spider infestation and when I wenrt to public storage I was very impressed with Michelle whom answered all of my questions and showed me the storage unit in advance I would be renting. She is a definite asset to this facility and I was very impressed.

Bill is a great guy thank you for the assistance with my storage

I felt that the staff here has been great

Always had good help from the staff. Enjoy the facility.

Staff gives great customer service

Excellent service! Chana gave excellent service and was very thorough. I'm very pleased with my service. :-)

Ms. Chana was very helpful. She worked very hard to get me in the size unit I needed. W.T. WOODS

This location has excellent customer service. Was having a bad day and the employer name Ashley really uplifted my spirit. She also knew her merchandise very well also. I would consider anyone to come to dis location. The staff is friendly and dey really do care for your needs and are very helpful. Just wanted to say thank u.

I went h3re yesterday and got a storage unit from Ashley Fords. She walked me through the place and explained the process efficiently and quickly, and helped me select a great option (storage unit space) with very little trouble. Then when I came back the next day to make an account for a discrepency, she helped me take care of it. She makes things look easy, and she was even taking care of me while she was sick! She needs a raise, man. Let me tell you what. I hope someone reads this. >:| I'll make sre it gets noticed, one way or another.

Wonderful experience at the Germantown location. Property Manager named Judy was so nice and welcoming and I felt extremely comfortable storing my things at Public Storage unit for a reasonable price!