Public Storage Self-Storage Units at 475 N Germantown Pkwy, Cordova, TN

Thanks Tiffany for getting me together today! Easy process

Marcus H. Very nice, very knowledgeable.

Tiffany is a great manager! This store runs so much better when she’s here.

I was so glad to see Ms Tiffany back today! She is always so helpful

The manager Tiffany, is awesome. Clean and safe location.

Tiffany is amazing, we are so thankfully for her and all that she does

Tiffany and the entire staff is amazing! Very clean facility.

Came in to get pricing and Tiffany got me all the info I needed. Thanks

Went in today to buy boxes and the manager Tiffany was very helpful

Tiffany is courteous, friendly, knowledgeable, & extremely helpful. All star person & employee.

Needed boxes and Tiffany was really helpful

Stop by today to drop a few items off, and as always ms Tiffany was a great help.

KeKe provided excellent customer service!

Very unpleasant front desk staff..so unpleasant so often almost to the point of harassment.wish i didnt even have to go back so i definitely wouldnt recommend to others

Update i came back! And the service is still top tier! Tiffany has helped me so much in the last 2 years I appreciated everything shes done. If i ever need storage again im coming back here

I stopped by this location because I'm moving out of the country and Ms Tiffany was a tremendous help, I was so stressed out about leaving my items but she mad me feel so much better

Tiffany is the greatest! She is always helpful & personable!

The ladies here were a great help with helping me with my storage needs and answering all my questions.

Thanks ms Tiffany for everything, Ive been here almost two years and it’s been great!

Thanks Tiffany and Jenna for all your help

Kiki was quick and very helpful with getting me a storage.

Tiffany was an amazing employee to work with. She was extremely helpful and pleasant from the moment I rented my storage unit until I moved out! Thank you, Tiffany!!

Cool place, workers tough!

Tiffany helped me get my second unit today and was great the entire process

The service is good and the lady name Kiel’wanna was very nice and understanding, she really helped me with everything! So I recommend this location and ms kiel’wanna!

Love the easy entry access right from my phone, don't have to touch any keypads or doors to get inside the building. I also like the fact that they provide equipment to help you load or unload, that's fantastic 😀

Tiffany was a huge help with the whole process of getting my unit together. She is extremely helpful when it comes to any questions regarding the facility. If you ever need any help, definitely recommend her .

Out of service restroom. This is the 3rd time I have tried to use the restroom. Each time a different excuse...I have the feeling they don't want you to access the restroom at this facility. Do better!

Yes I love you guys and I will be back your customer service representative was sweet helpful and nice her names starts with a k Im not sure of the correct spelling but yes keep her I recommend this storage to everyone they are the best

Pretty secure. They do walk arounds and make sure units are secure and notify you if they aren't

Mrs.Keilwanna made me feel comfortable & answered all my questions I will be back to see her .

Tiffany was helpful today with making sure I got my autopay setup and always there when I need help

Kiel'wanna was very helpful. Very knowledgeable person. Helped me look into getting a bigger unit and told me of the up coming promotion deals. Very clean facility easy to access.

Kiawana was a great help with a delightful attitude

This facility is enormous, honestly the biggest storage facility I have ever seen. It used to be a Target Super Center to give you an idea of the size. It appears that they have 4 carts for the entire building. So you can rarely find one and have to walk your legs off for what feels like miles to try to locate one. So even if you have a unit in the front you will have to walk all the way to the back (a VERY long walk) just to get a cart. It’s crazy as much as we pay for storage there that they can’t have an adequate amount of carts. I wish I had chosen a smaller facility or one managed a bit better.

Super clean

Came in today and Tiffany helped me find the right space and was happy to do it, if you need help come here

Last week i stopped by to get my christmas decor out and Tiffany was so helpful

I think Destiny did a wonderful outstanding job made me very comfortable from the moment I walked in the door and I definitely will rent from this place

I came in knowing I'd spend quite a bit on boxes for my upcoming move. Destiny at the front desk was very knowledgeable and pointed me to deal I couldn't resist. Quick Paks saved my life and she was extremely pleasurable! Great customer service !

I hate moving! But it makes it so much easier & better when you deal with a storage company that actually does their job. Tiffany was so helpful & sweet. The property was clean & she made the process easy. I recommend this location to anyone in need of storage.

Destiny was very responsive and helpful with getting a lock on my storage unit. I was in and out in a short amount of time and had a very pleasant experience!

I was in such a rush this morning thankfully Tiffany stepped in and helped me get all set up, I honestly don’t know what I would’ve done

Today was my first time coming to the property and Tiffany was just great

Tiffany was Knowledgeable and helpful. Facility was clean, and like that it is all one floor and completely climate control. Like that rentals can be done online and you can habe access same day.

Thanks Tiffany for helping get my app all set up!

Big, clean, inside (what used to be Target)

Very convenient place!

Manager difficult to deal with. My mom tried renting a storage facility and was having online problems. I called the office and she told me she was with another client and the office closes at 5. She stated she would send me a link to go online to complete her registration. Well we sat there from 4:22 p.m. until 8:15 p.m. trying to get someone on the phone with Public Storage. We were finally able to get someone on the phone to help with the registration. If here belongings had not of been sitting out in the middle of the floor we would have left. Horrible experience. I received a call from the district manager and spoke with her regarding our experience. She was very apologetic and went in to credit our account for the mishap. Thanks Heather.

Lisa was very helpful! Good job! - EDIT after 6 months.. Bill went up $30/month without warning. Called to inquire, she said they mailed me a letter and emailed me. Neither were received. She told me if I looked through my billing I would see the increase. Well, yes I see the increase, and that is why I called.. I asked why it went up and she told me it was the "yearly increase"... What??? I have only had it 6 months, and actually hadn't even put anything in it yet. Absolutely no reason for a storage unit price to go up $30/month out of no where. Cancelled unit. -SIDE NOTE: When you see the "deals" online, those will not be the actual prices. Expect to pay for insurance (which btw if you have homeowners insurance on your home, it normally covers storage units up to a certain amount, so check with your insurance company before paying for something you do not need.) Also you will have to pay for one of their locks, which you can purchase online for much cheaper. They are crooks plain and simple.

Tiffany helped me get my unit last month and making my payment today. This is a nice place to rent

I just rented a storage space at this facility. Nikki is the person that helped me get things set up. She was very polite, professional, helpful, and thorough in explaining everything to me. I am very pleased with the customer service that I received from Nikki.

Lisa was such a stress reliever in a extremely stressful situation! I appreciate her light !

Went in to check out storage space. When I left I had my storage and my packing supplies. Tiffany is awesome

Lisa was very professional and courteous. We needed a storage unit at the last minute. She was our ram in the bush

I would highly recommend this location to any new customer. Lisa and Tiffany are very helpful and patient. Also the units are spacious and clean. Moving in was very easy.

Tiffany provided excellent customer service when I arrived at this location. I felt comfortable with choosing them.

Excellent customer service!!! Delisa, Cosha and Tiffany were all so very kind and extremely helpful. It was definitely a bonus to interact with such pleasant people. I would recommend this Public Storage location because of these employees.

Delisa was so nice ! Great moving experience!

I went into this location yesterday to view spaces and buy a few packing items that I needed, the manager Tiffany was really helpful with all her recommendations and I left with everything I would need to get started with. I don’t plan on moving but I love the fact that I can rent on line at my earliest convenience, but she made sure to give me her card to call if I had any questions

Accused of having a drill. The employee at Public Storage asked me was I drilling anything. Then ask was I moving in or out? That shouldn't matter but I answered the question, not good customers service. It was just my dad and I. He was just in his wheel chair looking for something he lost. No, his wheel chair doesn't make noises especially to sound like a drill.

cosha was a great nice person. she let me look at the storage so I can see if I needed a 5x5 or 5x10

I stopped by this location a few days ago to check out a space, I ended up only getting some supplies but the manager Tiffany was very helpful and gave me all the information I needed for when I’m ready to rent.

Tiffany helped us yesterday with getting our paperwork done and this morning with the lock( I promise I’m going to remember), she was great. Luckily we got a space close to the door, this place is huge!

Tiffany helped me and my wife out today. She was great . Also told me to mention Kristen at the other store sent me

Me and my boyfriend moved in today and We could’ve have asked for a better experience, the manager Tiffany was amazing, it was extremely busy, she made sure everybody had a spot on the loading zone as well as the orange carts, she was even sanitizing them before letting everybody trade them off, all while wearing a mask in the heat today whew! I highly recommend this location

Tiffany was so helpful, she walked me through my e-rental and helped me find my space! Thanks

Tiffany was so helpful, she answered all my question even helped me with my boxes. I rented a space yesterday and sent my coworker her way today! Welcome to the neighborhood PS