Public Storage Self-Storage Units at 5251 Mount View Rd, Antioch, TN

Amanda is amazing. I was in the office on 10/02/2023 with moving struggles and her kindness was patient, loving and empathetic. Though I was going through my struggles, she made moving with public storage so easy. OMG! Thanks Amanda for everything

Amanda is nice person working here she help me with everything I need she’s so sweet 👌

Amanda was so nice and helpful, and calm, we felt safe using the storage space and she did a great job explaining everything and showing us what to do. Highly recommended!

Ashlyn and Amanda were very good to me. They help me find a storage that would fit my stuff and there office smells amazing. Thank you ladies so much. They are the dynamic duo.

This place has excellent customer service. Amanda was so helpful to my husband while he was there. Highly recommend.

Kay was such an amazing help! Thank you

Good location very good customer service I been there today and storage manger name Amanda Thompson very nice to me she is a great person and great customer service I really want to tell her thank you so much for your service

Kay is great, insightful, responsive, upbeat, patient and professional. I'm glad I chose Public Storage.

Caitlin is a rock star thank you my truck already looks happy!

KAY WAS GREAT!

I enjoyed my time at this location. Kay made it so easy and she's super nice

Kay is an amazing manager! She made my rental process smooth and easy. She even helped me save some money!! Thank you so much Kay!

Kay was so helpful and made the rental process smooth

Kay provided great customer service! Excellent!!

Kay was so amazing and helpful. She made move in such a breeze and her friendly attitude made the leasing agreement fast and enjoyable.

Kay’s friendly attitude and helpful nature made my day and move in such a breeze. Thanks for your help, Kay.

Miss Caitlyn has been such a huge help! Always friendly, always wanting to make the best experience possible and keeps everything running smoothly!

Caitlyn was so friendly with assisting me to get a unit. She explained the whole process and answered all my questions. I highly recommend renting here :)

Always friendly and helpful

Caitlyn was so friendly and professional thanks so much Caitlyn

Caitlin was helpful

Caitlyn helped me resolve an issue that has been a problem for months!! She is knowledgeable and friendly. Thank you.

caityn was awesome! Recommended this location

Caitlynwas so nice and helpful

Caitlyn was great! Made the process smooth and went beyond to help me find what I needed

Great experience

Caitlyn was SO AMZING! She stayed after hours for me.

Caitlyn Provide great customers service. I highly recommend her services.

Caitlin helped me get the app so I can open the fates right from my phone, thanks!

Caitlin helped me get the perfect unit, thanks

Kaitlyn and karen were very helpful!

Caitlyn and Karen helped me with my account. Thx they was great and very friendly

Caitlyn assisted me greatly with my storage unit and helped with lowering my monthly payment.

I really had a great experience with Caitlyn she is the best. She literally runs between 3/4 different properties. I had an issue a she jumped straight on it an fixed my issue. She is very polite with excellent customer service so I would definitely recommend dealing with her for all your storage needs.

Caitlyn and Kay. We're the best very pleasant and friendly. I have been at this storage for 4 years and would never change my location.

Caitlyn is so nice and professional, really appreciate her helping me get a unit

Kay was amazing! Very helpful and super friendly

Lashell , Kay and Catlyn is on site at this location and she is as kind & as helpful as anyone could ever be. She assisted me with multiple issues I had brought upon myself and is very easy and a pleasure to do business with!

Kay and Caitlyn were immensely helpful today. I’m so glad they were able to help me and they’re so funny and awesome. Great place!

Caitlin and Kelsey were very nice and knowledgeable and professional I enjoyed my experience.

Caitlyn has done a very wonderful job helping me with my units and parking slots. I hope she stays for a very long time because I love dealing with her.

caitlyn stayed after hours to help me lease a unit i really needed in a pinch. Super friendly customer service

Awesome customs service

Resha and caitlyn excellent job very nice and helpful.

The public storage on my view road is a life saver. Caitlin Taliaferro went above and beyond to accommodate myself when no one else would. I had spoke with several people and had no responses at the facility I was with..... There was never a person in the office, or to answer the phone . Caitlin was so helpful and I am so thankful for her being just a kind person and her customer relations was exactly what you would hope for.

Great service

Laresha was big help move in was easy!

Caitlin is great!! :)

Resha did a good job

Very pleased with my unit and the customer service from Caitlyn. She is always available to help me out. Awesome work Caitlyn 😃😃!!!

Laresha was very nice and professional she was a great help the whole staff was friendly

THANK YOU KATIE SO MUCH FOR THE PARKING SPACE

Laresha was very friendly and very knowledgeable. Got the job done quick. (: definitely will recommend

Customer service agent was very helpful and well mannered her name was kaitylen

Everyone was nice

Great customer service & very friendly helpful employees!

Laresha took my payment today and gave great customer service care. Kaitlyn is amazing as well. Thanks ladies ❤️

Caitlyn was awesome!!

Larissa and Catlin were the greatest and most professional def go see them

Really appreciated the service i got from caitlyn and lareisha

Caitlyn and Laresha were the sweetest women. They helped me and made me feel comfortable with the whole process. 10/10 would recommend!

Caitlyn were super helpful! Thanks so much for all your help today

The service was excellent with great hospitality

Great place! Thanks Caitlyn!

Caitlyn was very helpful and friendly! Had me in and out very quickly

Caitlin was very helpful and sweet! I definitely recommend her for help with your unit !!

Caitlyn helped me lease a drive up unit today and was very fast efficient. If I could of gave 6 stars, I would of gave 7!!

Caitlyn was amazing I had locked my meds in my storage and she saved the day!!!

Have rented here for a while and never had any issues. Caitlyn is always very friendly and professional.

Caitlyn is always helpful and friendly, will be a returning customer

Moses and office staff were very polite and helpful. I have been going all over the place to get things done for our move and they helped alot to get things done fast.

I’ve been here for years and have couple of units. Caitlyn is the best employee I’ve come across while renting here, she’s so kind and professional. I will continue to rent here and would recommend to anyone

Caitlyn and Moses were awesome today, helped me so much and we appreciate you for taking good care of your customers

Had a great experience while renting here. The PM, Caitlyn, was helpful and very friendly. She was always attentive to all our needs. would recommend this location to anyone and will store here again in the future.

Caitlyn is very professional and nice. She does and excellent job!!

Very professional and straightforward communication.

Great service from caitlyn, and this is a great property. Glad i rented here :)

Caitlyn helped me lease the perfect unit! Thanks

Caitlyn, could not be more helpful, she’s very knowledgeable, and there’s nothing I asked her for that she did not help me with. She’s a wonderful employee. I hope her income reflects her helpfulness for customers…

Meghan was a wonderful help and took her time with my confusing requests. Thanks Meghan!

Meghan was really helpful! More employees like her 😃

Caitlin was amazing! She was very helpful and gave us insight to what we enjoyed as well! Thanks Caitlin! Five stars!

Caitlyn was amazing she helped with all of our needs. She was friendly and fast. We definitely will use again!!

I had a great experience with the employee. she is the best at her work. she gave me three times tour guides with knowledgeable explanation which helped me to decide which is a better fit for my staff. Great place to rant.

Went here today to pay my bill and Caitlyn helped me download app so I can open the gates from my phone. So much more convenient!!

Very thankful for Caitlyn, she helped me get my rent lowered today and always has such a friendly attitude. Appreciate it a lot :)

Caitlyn was very friendly and quick with the checking in process thanks for the service.

Caitlyn was a great help, we like this place a lot

Caitlyn helped me lease my unit today and got me a good price on a unit, she was very helpful and I’d recommend this location

Got a unit here today and caitlyn was the one that helped me. She was very kind and helpful during the whole process. Clean property as well

Meghan and caitlyn helped me lower my rent on my unit and I'm so grateful, thanks a lot guys!

Caitlyn and Meghan were wonderful to work with, great experience overall! Thanks for all your help!

Caitlyn helped me get the perfect climate controlled unit to put my stuff in, very friendly and kind employees here

Caitlyn had excellent customer service. She answered all of my questions and throughly walked through the steps in regards to setting up my account.

Caitlyn works so hard to make sure the property is clean and her employees are happy. definitely the best location ive been to, come rent here if you need a unit

Caitlyn and Kim were very helpful during my move in, 10/5 stars!!! Property is clean and well organized too

Caitlyn and Kim are so nice, they helped me get a fee waived and I really appreciate it. Lovely people

Everyone is professional. I've spoken directly to Kim several times. She has answered my questions or found the answer if she specifically didn't know . She's patient and friendly. Great experience each time. Thanks for being you Kim. Have a good day.

Loved ms Kim she helped me pick out a unit that was best for me and was patient. Love her personality great customer service 10/10 recommended

They're always so helpful. Kim is very pleasant to deal with.

Great facility and great staff...especially Kim...thank you for your assistance...you went above and beyond.. again thank you!

Kim was great took care of business smooth plus had a great method of communication……thanks a lot Kim

I just wanted to share how friendly Kim is and very helpful. I really enjoyed talking with her.

Kim was very helful to me and such a delight! I would absolutely recommend renting from her

Tree was very helpful and friendly.

Went to view an item to buy. Cool spot to store your items

Kim is Amazing Helpful and delightful to work with

Ann was great!

Came to check on my vehicle to find the catalytic converter was cut out and fuel line cut.

Ann was helpful thank goodness

I believe the lady’s name was Connie she was very professional and great help even though it wasn’t her original store she was still very knowledgeable. If you want a great experience she’s the person to talk to.

The service was amazing! Kaity was very nice and helped me so much during the entire process and answered any questions I had.

Kaity was extremely helpful and helped discussed pricing with me about a new unit I was looking into. Will definitely recommend her service in the future! Thank you J P

When I called Kaity was very nice and gave me all the information I needed to know about the sizes and what was available. Also the prices.. Thank you! Cindy Hayes

Moving to the area soon and needed some info on the units, their price, and availability. The girl who answered the phone, Kaity I believe, was absolutely wonderful and had answers to all my questions! Will be getting a unit here soon and Kaity helped to make that process so much easier. Thank you!

Katy was very helpful when assisting me.

Kaity was really helpful with everything. Will be telling family to go to her in future!

The units were super clean and the area is overall really nice. Katy especially was very helpful during the entire rental process. Everything was done within only 15 minutes!

Staff is very friendly and understanding .. Carrie took her time and helped me through the process of getting my storage she was very nice about it and went well out her way thank you guys so much great business

Worked with Carrie and it was a great experience despite transferring to a different property (closer to me). Very pleasant and professional.

Great service !! Katie helped me find the right unit size and gave really helpful information about how to stack and fit all my items in the unit. Also informed of their online renting service so I can get a better price. All in all very professional, amazing service.

Excellent service and I never even had to go inside the office. Highly recommend.

Very kind service, katie and mackenzie were very professional and helped me out with choosing the right space and price. Renting was done very fast.

MacKenzie and Katie are the best. And district manager Jacob is too. I'm very impressed with how well the team functions to make my experience with public storage mount view A1.

Liza was awesome to deal with since day 1. Even while I was in London with my job. They secured my things and worked with me. This place was awesome. Definitely recommended as a favorite of mine

Nikki has helped me in a very professional manner. She was very pleasant. extremely pleasant

Liz needs a raise cause she is a life saver 😊 I really appreciate your amazing customer service.

We had THE BEST experience with Liza. Truly the best customer care and service professional we have had the pleasure of doing business with in years. Liza was fast, efficient, professional and saved our day by sorting out a tangle with our storage reservation that had been very frustrating and upsetting. She is why we are now happy renters at this Public Storage location. I wish I could deal with Liza in EVERY business transaction! She is a keeper and deserves a promotion!

Elizabeth did a good job making us feel comfortable with doing business here. Great experience

Friendly and courteous staff. My camper is available for me at 6:00 a.m. and I can work on it at my own pace and not feel rushed or being the dog house because my wife don't want it in the driveway no more LOL.#newly remodeled camper for sale LOL #camperlife #kamperhome#show me the money

macKenzie is super She was very helpful

They got us in and Out on time and was very professional. Go see my guy Murphy he will take care of you!

MacKenzie is the best ever thank you

Mackenzie was so informative and friendly,I just don't know what you guys did before she is a rock ⭐

Mackenize is a very nice and knowledgeable about all the answers I had. Thank you for all your time and patience with me .Highly recommend Mackenzie

Murphy hooked me up and look out for me I was need extra assistance and he was awesome

I spoke with Murphy and he was great. Quick and Efficient as well as courteous . I'm glad I spoke with him to resolve my issue. After speaking with multiple to fix my issue he fixed it. Thanks Murph!

This particular location has been bought and sold by at least three companies since it opened. The current owner Storplace has down graded its services. In November of last year they had a break in at the mount view road location in the climate controlled building. Actually the 3 thieves walked into a building on two separate occasions after cutting a hole into the property fence. These buildings once had keypad locks but no more because of the cost to the company. 9 units were broken into and the thieves were arrested but avoided prosecution due to the lack of proper video cameras to record the break ins. The managers refused to fix the problems after the first break in and could have prevented the second robbery. Also the heating and air broke down in the same building for three weeks causing a fungus which turned into a mold in a portion of the same building resulting in the destruction on renter property. They knew the mold existed but did. It inform their renters about it unless asked. Nor did they offer to replace damaged belongings or fast track repairs. It took 10 months for management to fix the hole in the fence, the heating-ac controls but not the door locks. This company does not care about you or your belongings. FYI They used to offer 10,000 insurance policies to renters but they down graded to 5,000 policy.

BAD BAD BA 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾

Convenient location just a couple of red lights away from the interstate. Well maintained and very friendly staff. Amanda is great!

The lady at the front desk was very attentive, and she went out of her way to assure me that my unit was secure! She answered all my concerns with a positive attitude and smile. Great customer service!

I'm back with Public Storage for the second time and I'm very pleased with my decision. Their customer service is awesome, the process was quick and easy, and they now have an app that allows you to have touch-less gate access. I appreciate that convenience considering everything that's going on in the world.

My experience at this particular location has been very pleasant. Whenever I had a question or needed assistance this staff was consistently calm patient and helpful, making my needs as a customer their priority. Thank you to Mt View Rd Staff 😊

Lashell was the best!

Just moved in and the woman in the office was very helpful. We didn’t think everything was going to fit into our unit, luckily it did. She was kind enough to check on us and answer all of our questions.

Staff here is awesome! Shantel helped us get a storage and even a bundle of boxes for our move!

Thanks public storage on Mt. view road Amanda always provide great customer service whenever I have any issue.

Just wanted to let the managers know that LaShell was very professional and very helpful during my move out. Keep up the good work

Easy start up. Great price

Lashell and Chantasia is the best..Give them a raise!!

ms.Nikki and Lashell were great

Lashell has great customer service give her a promotion

Great Customer Service the team was perfect thank y'all so much

LaMichelle and Chantasia werr both kind and answered all my questions. I recommend public storage Antioch Thanks

Love the staff here ! Makes you feel like your family ! Very professional!

Just wanted to let management know that site manager Ms. Lashell has been very professional and helpful to me. If I have any questions or concerns, she listens and work with me to resolve it. I like her as a person, She makes me feel as if I am her only customer.

Amazing location!!! I’ve had storage for almost 2years!!! New management and employees are amazing!! I needed some additional help and Chantasia helped so much and fast!! I’ve always loved this location!!

LaShell went far and beyond to find a store that fits our needs. She was so helpful. I appreciate you 😊

Lashell is very nice and professional.

LaShell was amazing! Made my experience easy!

Thanks Lashell for giving me outstanding customer service she's the best!!!

La Shell was great and she gave me good advice to save some bucks. She showed me 2 units and was very kind.

Lashell was very nice and professional. We had a reservation at one of the other storage places and they ended up giving us a different size unit than we reserved and charged our card additionally. In my experience, that's not a good way to start any business relationship. So we called Public storage and Lashell was a breathe of fresh air.

Absolutely, the best storage place by far. I highly recommend it. Wasted my time calling other places, dealing with people's rudeness, whom have no interest in helping or giving info you called to inquire about. It's almost like they don't care about filling in their units, making money or closing down. It really bugs me that some businesses have non- customer friendly staff to answer the phones or be in the front desk as the first person to go to for any type of help. If you are here reading these interviews for guidance on finding a good storage unit. I highly recommend you come here. I appreciated the associate named Lashell for being so helpful, professional, knowledgeable and friendly!

LaShelle was really good to me. She went out her way to make sure we were happy. She also went out her way to make sure my boyfriend was satisfied with his storage.

Lashell I hope is a very valued employee of Public Storage. She’s the best and She works above and beyond the call of duty to ensure that the customer is very well taken care of and makes the customers feel valued as well I had a problem concerning change of credit card info for auto payment and she was very instrumental in making sure I could get that done by directing me to the right department to ensure it was properly done and she stayed on the phone with me until I felt comfortable with each step needed to get it done. Lashell has a wonderful personality and she’s definitely a people person perfect for the position that’s she’s in. We need more honest and friendly people like Lashell in customer service positions that care about the customers needs and provides the care and concerns of the customer Thank you Public Storage for hiring great people like Lashell She made my Public Storage experience a very pleasant one Thank you for wonderful customer service Sincerely Paula Johnson

I loved the facility at the beginning, but my opinion has changed. My units have been burglarized twice in a year. Something's sketchie going on at this location.

LaShell is amazing she goes above and then some for all her customers please anyone go see her for all ur storage needs.

Lashell has fantastic service she is a very kind person she has a lot of responsibility on her job. She has great customer service. She deserve 100 star!!

The manager Lashell, had a great personality and offer tremendous and professional assistance. I recommend public storage on Mt view rd.

Ms. Lashell was most helpful at this public storage...😁

LaShell was great help and professional in dealing with a situation that I had with my billing and property!!

Just got a storage unit and Lashell was so helpful, patient, and friendly! We had to cancel a previous reservation, switch units, etc. but she walked me through the whole process to make sure it was done right. I feel like the price we are paying is also fair given that it is a large unit (10 x 20) and climate controlled.

Lashell is good customer service. She need extra money!

Ms Lashell provided excellent customer service today. I will revisit Public Storage Mt View Road Antioch,TN as my needs require these services.

I would like to give a big Thank you to Lashell for taking her time to help us out on getting the right unit. She is the most kind, friendliest and sweetest person I have meet. Keep up the good work!!!

Lashell was most helpful with rental and any questions i had Thank You

Great customer service at this location

La'Shell was delightful, helpful, and professional before I even stepped foot on the property. She made sure I had what I needed and assured me that if I had any questions a call to her would be welcomed. After our initial interaction I felt even more comfortable with storing my items there.

Lashell is the best.

La she’ll she do it a wonderful job and perfect customer service

Ms. Joie is so pleasant and professional. She knows her job well and is always great with me and my family! I recommend this location because anything that may go awry is handled well and with the customers’ best interest. Thank you Ms. Joie we really appreciate doing business with someone like you!!!

This is a wonderful storage facility. Our company has utilized them for over 10 years. The staff is great to work with, especially Ms. Joie. Ms. Joie is very professional and extremely helpful. I definitely recommend this facility.

I really love Joie, She is really nice and helpful! If anyone needs a storage go see Joie!

Miss Joie was great!!!

Joie was very nice today I asked the prices and sizes nice quick and easy very clean storage area I recommend Mt view

Miss Joi in Antioch gave me great customer service very nice lady give her a raise!!!

My experience with Public Storage at Mt. View Rd. was excellent. Joie, the onsite Property Manager, was extremely accommodating; and I would recommend this location to anyone looking for a safe place to store their belongings.

Joie was great!

Thank you JOIE for your EXCELLENT and Knowledgeable help you provided for me and my Family... I will be sure to let others know to come see you for all there Storage needs... Thanks Again!!!

Joie was very helpful and worked with me on my situation. Highly recommend.

Joie was very kind and knowledgeable. She answered all of my questions and made my reservation process simple and enjoyable!

Love this place, Joie has made it a wonderful experience for us while renting a unit at Mount View public storage

Ms. Joie is a true joy to work with. She was exceptional at helping resolve our rental issue. She is very professional and extremely knowledgeable as it relates to Public Storage rentals. Join should be commended for her awesome work ethic and true dedication. Because of her, we recommend Public Storage to all our friends and neighbors.

Murphy took care of me. Great work!

joie was so helpful and nice ! I was looking for different storages and when i spoke to her I stopped looking. Customer service is KEY & she has it in the bag !

The entire experience at this location was great, Ms Joie the Property Manager was awesome explaining everything and did all she could to accommodate me.

Ms. Joy was honestly a joy! I moved in yesterday and I already know my things will be safe with her there. She called me to tell me my storage was left open and was willing to stay to help me rent another storage after I realized the one I had was too small for all my things. She is a great manager! Facility-wise it is like any other storage facility you come across... they have standard locks they give for each unit and their climate control is very well lighted. Though you might have to jump around a little to get the sensors to recognize you to turn on. ( Freaked me out for a second, like horror movie level when the lights weren’t coming on). Overall a good space to rent a unit!!

Keianda was a great help today.

The most wonderful experience I've ever had moving in a storage. Larry went above and beyond and gave me a smooth pleasant,quick,friendly,courteous and clean move in. Larry made my day. He was quick checking me in and showing me the clean property and nice units.he explained everything I needed to know about the facility. I will always remember this facility and reccomend this one to anyone because of the good treatment and warm welcome from Larry. Thank you very much Larry. You deserves one million stars. Ms.Z

Its was quick and easy.

Joie and keianda were the best two people we ever met they were understsnding and got US the beat place for the right price today we Payed as low as $25 for a parking space this is one of the best propertys with a wounderful manger thanks Ms.Joie and Keianda again

The storage units are like any other storage units, however the customer service here is excellent! Would definitely recommend

Great prices

My brother moved in today and I have to say it was a pleasant experience!the property was well kept..the manager on site was pleasant and eager to help and most of all she was very attentive!!if I could give more stars I really would because of (joie )

joie was very helpful and professional. she has such amazing personality! We love her❤️

Joie was so wonderful today she helped out mis Amy with my transfer I was very impressed thanks a bunch

I love this location. I’ve stored here for 8 years now, and it’s always clean and well managed. The staff is has always been attentive and responsive to my needs. I recently had an issue with their automated proposed rate increase, which I thought was a bit excessive. Property managers Wendy and Joie were excellent with providing assistance and following up with me. At one point I had called District Manager Sarah K., who responded immediately to my call, and together these three ladies made this customer much happier by getting my request granted. Thanks so much!!!

Joie has the best customer service!

Thanks Joie so much the experience today was truly one of a kind you Rock! you explained everything with me and my brother, we are so happy to become a family member at Mt view I highly recommend public storage

Joke was very sweet and straight to the point! Honest and upfront with making sure i had the right size storage

Staff was great. Joie in particular was helpful, courteous, and gave great service. If there was a problem we had to deal with, she helped solve it. You can't beat that.

Joie

Jodie is the best Lovely friendly Best service

Joie was so amazing todas i speak spanish she used her translater I love IT here thanos ma

Joie is the best! So funny and nice, looks out for the clients and is so thoughtful. Great space and good rates. Sara is great too, very helpful!

Joie was great with helping me pass out flyers.

Go see Joie for any of your storage or moving needs. Her customer service is awesome, very friendly and welcoming.

Joie was great with renting me a parking space for my new company i give her her props she sold me a damp check for $7.99 come to Mt view mrs. Joie cool

Joie she was excellent and had great experience and property was very clean

Joie was great today during the move in nice and clean property

Joie was a Awesome help to me. Her approach was very respectful and her personality is kind and mild mannered. I love her New York accent.

Joie is great! This was. Great experience and I look forward to keeping my storage unit for a long time!

Joie was helpful today in the pass I left a 3star google review because I wasn’t satisfied with my services now meeting her and she tells me she can help with my account I have chosen to change my out come about public storage in I trust that ms Joie will handle my issue the best way she can thanks so much

Best customer service I’ve experienced! Joie explained everything so well and she was very professional.Great experience! Specially when you have moving stress. 5 stars

This location is by far the cleanest and best operated location. Joie does an amazing job.

Joie!!! Girl your were the best!!! Very friendly helpful and just Awesome. If I ever have to use a storage it will be at this location. Thanks for all your help. Happy New Year!!!

I am so pleased with this location but most importantly the property manager Joie. I came to her and I was going through a rough time but talking with her made me feel so much better. I felt as though she cared without even knowing I was having a bad day. I am all about customer service and Joie is the epitome of excellent customer service. She answered all of my questions and she has the best personality ever. Thank you Joie for all you do and keep it up!

Joie made my visit comfortable and was not stressful

Joie was very polite and fast with her service overall great experience!

I’ve been using this location for storage for about a year now with no problems till recently, but Joi has been so amazing and accommodating. She has been on top of handling the situation very professionally, in a timely, and has been great with communicating all information to me. Go in and book your reservations directly with Joi you won’t go wrong.

Joie was the best property manger gave me wonderful services

Great service from Joie,she really helped me get the right space I needed!!

Joie is amazing I love her spirit. So accommodating and very personable. Helped me out in a very quick time frame.

Mrs Joy Rock she was very helpful from the start from getting the right unit and even later down the rode with payments she is definitely and angle and her energy is amazing thank you so much for all you’ve done.

Joie always have a smile on her face and very polite and helpful!! Thank you!❤️😊

Joie. Very friendly at property, call center is a scam.

Joie. Is the best person in the world her personality is unmatched she make me love to pay my bill thanks joie you’re simply the best

Joie was an excellent person to rent from and it was continous laughter. Diffently made it feel like a home environment.

Thank you Ms. Joie for hospitality everytime I come in thank you!

Joie the best. Come an see her. You will get great service.

Joie was great today in Welsh wood had a great experience with her thanks a bunch

Kelsey did a great job getting me set up. Very professional and didn't try to sell me things I didn't need

Joie was very professional and helpful. Fully knowledgeable and was a sweet lady!

Joie was amazing down town today gave me so much information about my space and things to buy I strongly recommend public storage and I look forward to staying here Ms Joie is completely honest and smart and I really would love to come pay my bill just to see her great company and I wish you the best

I love this location! Joie the property manager is great,she was very professional and prompt when dealing with any issues or assistance. I would HIGHLY reccomend this location and staff

Joie was very helpful down town today and asked if I would leave a Google review at her store she needs 10 stars I had an issue an she fixed it with no problem thanks so much

Joie is a very professional lady and she takes her job serious. Joie helped me on the changes on my unit rent changes and was very helpful and positive...Great experience

I just want Amanda, Daphine, and Sara was so helpful and with my kneed...the facility look very clean....Thank you ladies!!!

Joie was Awesome she stayed late to help me with my rental shes very sweet and understanding i recommend every public storage !

As long as my stuff is safe I'm good

Daphne was very helpful. I needed to update my personal information

Excellent customer service! Amanda and Daphne are so fantastic!!!

Daphne and Amanda were amazing. Great customer service

Jolie was great and if I ever need a storage unit again I'll definitely be back.

Joie is amazing she went above and beyond helping me with my Visit today. The absolute best and I will be back very soon. Thanks again for the awesome customer service Joie

I received excellent service from the manager Joy, she went above and beyond to make my experience fantastic. I couldn’t thank her enough for her helpful spirit. I would definitely recommend this storage location to others in Antioch and the surrounding areas.

Joie was amazing she was able show me the property she was so nice and left a good expression on me and my wife thanks again Joie for welcoming us to the family I highly recommend this public storage.

This storage is nice, clean, and has reasonable rates for the area. What really makes this place so great is the staff, especially Joie. During my move out Joie kept asking if we needed anything, she was so courteous and helpful. She helped to make the move out process a breeze! Thank you sooo much Joie!!!

Joie she’s good and very informative!

Noie sara and fallon are great

Joie was very friendly. She was able to quickly resolve the problem with my account.

Joie is awesome!!

I have a unit at the Mt View Rd location and had a question regarding billing. Joie, who I believe is the property manager, went above and beyond to be sure all was taken care of to my satisfaction. I highly recommend this location because of the excellent customer service Joie provides.

Joie did great today in helping me get my gate code :)

Joie i Like to come here and pay personally to see her because she's amazing.

Joie was awesome! So accommodating and helpful!

J o i e was helping me with my payment and was very helpful

Joie thanks for helping my mom with her payment today her phone is so broken lol but good luck and we love your custumer service it's a win every time with you thanks for making us feel welcome

Joie was so wonderful !!!

Joie was helpful with my storage payment. She was polite and very helpful.

Great service & 💗💟❣💞 Ms. Joie,she's a sweetheart

It was amazing experience JOIE was awesome!! She took her time, very relatable, she acknowledged everyone that came in the door. I’m so glad I choose this location and look forward to my time here. JOIE is the best!!!! Thanks so much

Joie she is very nice I like how she attends thanks for help

Join was such a pleasure dealing with! Polite, courteous and very knowledgeable. Highly recommended!!!

Emily and Joie are sooooo amazing!!! Everytime I need assistance Joie goes above and beyond to make sure that I'm taken care of. I remember just having a bad day and their attitude towards me made everything else seem so small. Fantastic customer service and super friendly. I would highly recommend using this storage site to anyone looking!!!

Joie was the best person I could ever meet

Joie was the most Amazing person I believe I could ever meet at a storage room place !! I love her personality and she had my laughing the entire time !!!

excellent staff! Joie was very helpful, knowledgeable and a real people's person! two thumbs up

Joie was wonderful today. Very energetic and funny. Goes over and beyond to help you and thoroughly explains everything.

joie has excellent customer service

Very professional loved the service joie very charismatic

Management at this location has always been wonderful. The staff is very friendly and always helpful!

Excellent sevice, and really nice

Our experience with the mtn veiw rd Antioch location was absolutely amazing thanks to an employee there JOIE. this lady is awesome, she is very caring, it's very heart warming to k pw there are still p6in thos world that actually care and have a genuine concern for their customers. The Pattersons highly advise this company to do all you can to never let this lady leave ..as she is an EXCEPTIONAL EMPLOYEE. THANK YOU JOIE

Really good customer service and i love my unit

Kenneth was extremely friendly and helpful. He made the entire rental process quick and easy. He was very knowledgeable and professional.

VERY PROFESSIONAL, COURTEOUS, THOROUGH. One of the Best Maintained Facilities in the Public Storage National Network. And it shows that Courtney Takes Pride in his Work and the Company he represents! One of the BEST experiences IV EVER HAD at a storage Facilities. Highly Recommended. Ask for Courtney, tell him Mr. j sent ya!

Thanks Joie you where so helpful today

Courtney at the Mt view location in Antioch,TN was amazing. He was very honest with me about the storage size that the call center recommended. It didn’t feel like he was trying “selling” me something, just being honest. I’m so glad he was upfront with me because he was absolutely correct I needed to upgrade my unit. Courtney was also very patient. I had ALOT of questions and he didn’t seem frustrated with all my questions, just provided answers. I would recommend Public Storage to anyone that needs a storage unit! Thank you Courtney for the great experience

Property manager was extremely helpful and thorough guiding me through the process of getting a unit.

Cedric was most helpful and informative. He made renting this space so easy!

Great, fast service. Cedric was helpful, professional, and was a tremendous help! Will definitely recommend!

Cedric is very helpful and answer all my answers. Would recommend Public Storage to my friends.

Came in today and chatted with cedric about pricing. More than helpful and informative.

I had a very smooth and and professional experience with the property manager Cedric. Keep it up!

Public storage is the bomb! Cedric was kind.

“Cedric was a great help and answered all of my questions . Great service” this was my initial review but now I have more to say so good ole Cedric didn’t mention that there would be a pro rated amount afterwards it was brought to my attention that it would be a one time payment since they had a special for their 10x20’s .. so if you go here don’t 😡

Great experience Cedric was very helpful.

Cedric was very friendly, knowledgeable, and helpful. He answered all my questions. I couldn't have asked for a better person.

Great customer service. I highly recommend to store your stuff here. Cedric was very friendly and took the time to explain very quickly all the policies.

Service was great! Timely and efficient! Cedric was very nice and knowable!

I feel that the property is very clean and well maintained, Ms. Lucy is a very nice and helpful worker at this fine establishment...I will always use them for all my storage needs!!!!!!

easy and flexible check-in, very clean and secure. Great staff!

Lucy is great. Come See her. Very sweet lady. Will recommend that you shop with Lucy

Lucy Excelent service I recommend service she speaks 2 languages

I came in , and a very nice gentlemen named Secoya advised me on which storage to get . He was a BIG help . GREAT customer service .

Lucy

Very friendly and helpful

I had a wonderful experience with Lucy she was very helpful. She made my moving experience brighter.

They really make you feel at home.

Excellent staff with a secure facility. U get what u pay for here. Extremely clean units. Takes 10 min to get set up. ***Something Extra 24/7

Arieanne was great!

Hi guys I heave great experience with lucy thank you so much for everything 🙂

Lusi is amazing

Lucy is amazing and was very helpful and courteous. She is very fast and efficient. If you need anything from Public Storage call her.

I went to Public Storage in Antioch this week where I was warmly greeted by Arieanne, who was very friendly and professional. She took me to view a storage unit and helped me pick the right size based on my needs. She took my payment information, and was very good at multi-tasking while also taking care of everyone in a timely manner. Her store there was busy, but she kept up well, and I was impressed at how nice she was under that level of pressure. I look forward to moving my things to this storage facility in the near future.

Neat and clean

good

My experience was great! Ron provided great customer service as I needed to see how big a 10x10 unit was. He was very polite and professional.

the units are nice and the facility is nice and clean. the problem is there are a TON of hidden fees. the price they advertise is not the price you will end up paying. Add in, taxes, lock fee, and insurance, you'll be paying at least $50, if not $70 more dollars than you signed up for!! That was double the price than I expected. Also if you do not live nearby, you are going to hit with ANOTHER FEE when you call and pay with a credit card. *It was another $20 service fee to pay over the phone. Go somewhere else or expect to severely overpay here.

Lucy made things so easy!!! Super nice, super fast. If I ever need storage again in the future I'm coming here.

Lucy is the Greatest of all time at self storage..she help me out in my time of need Lucy is the Best!!

Lucy was awesome

Very nice and polite -- lucy

Great experience ron isna great person

Pretty good service very friendly!

Great customer service and location...

I want to take this opportunity to express my sincere thanks for such splendid and professional service by Lucy, at store #26647

What's in Nashville or Murfreesboro in terms of this company? Thank you.

If I could give Lucy 5stars I would great service

This place is great!! Thanks Ron!

Only approximately a month in use. So far so good. Great service from Lucy and Gwen when checking in.

Lucy is awesome!!

I visited the Mt. View Public storage and I had never experienced the level of customer service I had from both Ladys that were working their at the time! For my first storage lease ever it was one of the greatest first impressions I’ve had from a company in my life.. -The prices here are unbeatable -The service here is punctual and genuine -The facility is kept very clean Ask for Lucy to get the GAURANTEED greatest customer service experience you will find anywhere, I promise!

Overall, the people were nice. The storage unit was nice. What wasn’t nice was the bogus $1 a month promotion. You end up paying admin $24, taxes, lock fee $19 a month, and insurance $11-15 a month. So you actually are paying your first month of storage. Be prepared!

Lucy has kept the property well maintained. She gave outstanding customer service. I highly suggest this property for your storage needs !

I couldn’t have been treated any better than 5 stars. Thanks to Lucy I was well beyond reassured to use public storage!

It was great Lucy and Gwen were awesome

Ron was amazing!!! Very patient and helpful!!!!

Lucy give it to me the great service and here they speak spanish too thank you lucy

Lucy is very nice . Person

Really good customer service, help me choose the right size and promotion that fit me better. Thank you Gwen and Ron for all your help.

Lucy and staff is very helpful and great to be around. I highly recommend this location!

Julia over at mount view rd. Is a so nice and she also keep everything clean

Lucy is always so great whenever i see her every month¡ Property is beautiful and clean

Lucy treat me real nice and show me everything that I need it

Lucy done a great job on helping me

Lucy in mt view rd gave me excellence customer Service I recommend public storage in mt view rd thanks for me the experience easy

First let me say Thank You to all of the staff at 5251 Mt. VIEW Road, they were able to help me out , the correct storage space, my lock, the unit next to mines had a leakage into my unit when I reported that they act very quickly to clean my unit , and also fix the other unit spill they are very nice people.

Kaitlyn always helps me out when I stop by they have excellent customer service best place to store!

Gracias por excelente servicio Lucy muy atenta muy amable gracias

Very hospitable and make you feel welcomed. Lisa helped me with my storage needs and also helped me save some more pennies in my pockets. Thanks. Lisa!

I felt very important as a customer. And look forward to my future experience with public storage. The manager brett made everything smooth and comfortable, for getting my first every storage space. Thank Brett you rock. Great customer service. 👏👏👏👌👊

I changed storage companies to this location from another company as it is closer to home. Gwen, the lady who helped me was great to work with, helped with everything from finding out what my needs were to finding the most affordable unit. The entire staff went the extra mile to make sure that I walked out happy, and when an issue was discovered with my reservation, they found an immediate solution. Additionally, it was nice to go into a storage facility that was neat and clean, easily accessed and even has dollies to help move your things! I would highly recommend this place, and Gwen and the rest of the staff were supurb! (: