Public Storage Self-Storage Units at 5246 Cane Ridge Road, Antioch, TN

I am very disappointed with how I have been treated by the manager at public storage. I have always been current with my monthly payments. Paid my on my bill on 6/02/2023, moved out on 6/10/2023. Manager told me all was taken care of. Then I started getting calls that I owed them money, contacted manager again, she told me she forgot to take me out of the system all is taken care of again. Then I get a collection letter, talked to manager again same reply it’s taken care of. The stress of dealing with a bill I do not owe is very irritating. I am still fighting to get this resolved. If I could have given 0 on the review I would have. Please be careful on your move out get it in writing. I want to do an update on my review. Carrie and the district manager reached out to me, they have taken care of the issues that I had. I really appreciate your professionalism. Thank you so much for taking care of this issue.

Carrie was very helpful

Carrie is super sweet and very helpful! Overall great customer service experience 😁

Her name is Carrie treated me as if I’m someone who should not be in the largest space available very hurtful and repeated suggested I downsize. How rude

As a new tenant I was initially excited about renting a space their but Carrie has made me feel unwelcome. She came to me with a friendly voice and and began accusing me of living in my car. She let me know that she recently had to evict 9 tenants. She ask me why would I have the largest space in Nashville. Completely out of line. I was extremely offended by her nosiness, assumptions and lack of professionalism. Very strange, she allowed me to use the outside restroom next to her apartment. That’s when we sat down she started discussing intimate details about her marriage that was not my business. She asked if I wanted to go to dinner with her and her friends I politely declined. Very unusually open to me and then started asking me questions we’re are you from ?” Do you live in your car? The cameras are watching you? I just had to evict 9 tenants That’s when I realized she was trying to extract information out of me. I explained to her I don’t like people in my business she replied why don’t you wanna tell me. I’m really big on professionalism. She definitely was not professional. I was already annoyed by an unknown lock being on one of my doors for 3 weeks. However I was granted a free month for her mistakes. Please tell her to stay out of business don’t invite me to her apartment ask me to dinner. Or assume anything about me. I believe this was on August 9th shortly after I was grated a free month due to an unknown lock being on my door for almost 30 days. During our conversation in the bathroom kitchen area. she polity repeatedly suggested that I downsize. You have made up your mind about after knowing me less than 48 hours. Why would I go to dinner with a property manager who thinks I should Leave for her own personal reasons 🙆🏼‍♀️🤦🏽‍♀️hmmmm????

Excelent servios

My mom and I were moving a few items and we were being needy however Amanda was so sweet and accommodating. We really appreciate Amanda’s help the other day!

Carrie, Was Amazing and Professional and kind .. she has Great customer service.. And I will always recommend some one else to this Public Storage on Cane Ridge..

We had our stuff at this location for 1plus years with no issues. Great price and wonderful staff. Carrie, was very helpful with questions.

When I needed to move uhual always is there. Whether TN to Pa or Tn to California. A stand out among the staff was Carrie. Thank You for all the help you really helped out the most!

Carrie was so helpful she even helped my wife give birth! Absolutely amazing services! That is me in the photo reacting to her helping deliver my child. She also has good storage service too.

Carrie, was super helpful. All around great experience

Carrie was very helpful and was really nice!!!😁😁😁

Carrie went above and beyond to make our experience here amazing!

Carrie was courteous, friendly, and helpful. Would highly recommend this location to anyone!

Professional, flexible and accommodating! Carrie is super helpful 24/7!!

Carrie is the best

Very friendly staff and great prices!!

I have been a customer of Public Storage many times. But I have to say Carrie was the most helpful and knowledgeable person I have ever had the pleasure to deal with. She went above and beyond to assist me with the situation I was in. Her professionalism, honesty and helpfulness was greatly appreciated during this stressful time. If I had a company she would be my best asset. Thank you, Carrie

Carrie was very helpful and friendly 😊

Love love love Carrie. She took great care of me and my family. Thank you guys! we appreciate all that you have done.

One of the best experiances I have ever had. Carrie is amazing, helpful, and professional. An asset to your company. I was Blessed to have had the fortune to deal with her.

Carri rocks

Carri is awesome

Carri is so helpful

Carrie did an excellent job helping me with my unit

Carrie is so helpful and friendly

Carrie was very helpful an did her job very well, I’m thankful that she was there to help me

Carrie is the best

Carrie was super helpful

Carrie (and her husband)the property managers were very helpful and answered all oaf our questions several times. We feel very comfortable leaving our belongings there. The site is safe and secure and well kept. Thank you. Highly recommended

The manager, Carrie, is SO AMAZINGLY HELPFUL!!! We have really enjoyed working with them and are so glad that we chose Public Storage at 5246 Cane Ridge Rd. The customer service has just been great! Thanks so much!

Very compassionate, and friendly staff here. I enjoy the positive energy and respect that was greeted by moving here. Especially with the issues I’m facing as a single parent of 3.🫶🏽

Carrie was absolutely wonderful, got me through everything fast, very kind ,patient , helpful. You can tell she genuinely loves helping people , if you come to this location ask for Carrie she’ll make everything fast and easy!

I visited 3/18/23 Carrie was such a delight and helpful. I enjoyed my time there. Will be referring to friends and family.

Carrie was very helpful

Carrie is the best! She’s so helpful & friendly, always very attentive & willing to assist in any way she can. I would definitely recommend this Public Storage to anyone!!

Carrie always has a great personality and is extremely helpful

Amazing service from Carrie

Carrie is amazing! Very professional and extremely helpful!

The manager is very nice. She took the time to show me around. The facility is very clean and secure!

I would like to thank Tree for her magnificent service. She made sure I was comfortable and secure. Thanks Public Service

The receiption at cane ridge she is very nice person.she helpful and she is the best person there and she deserves a raise.if she leave I will be so sad

Very helpful staff. Property is very clean and well kept.

Carrie is the best! She’s so helpful & friendly, always very attentive & willing to assist in any way she can. I would definitely recommend this Public Storage to anyone!!

Carrie is so helpful and willing to assist. She always greets me with a warm smile 😊

I love Carrie!! She’s always such a big help & very friendly!

Carrie is amazing! She has been such a huge help with all of our needs since we got our unit in June.

Ms Carrie is the sweetest lady ever and very outgoing. Definitely deserves a raise!!!

Amazing customer service! Miss Carrie is so sweet & informative.

Caitlyn was very helpful. I definitely recommend anyone to come here for storage. Affordable and great customer service

Carrie is PHENOMENAL!!! She went above and beyond to help me! I was extremely frustrated with the move but she had great customer service!!!& I’m big on customer service and helping others. I even had an issue with my car and her & her husband helped me and my kids. The only thing I don’t like is the gate hours, I wish they were open 24 hrs as long as you have access , that would be more convenient to a lot of people! Other than that overall my experience at this location was TOP TIER‼️‼️ I definitely recommend this location. It was a lot cheaper than the other places I was looking. And I RESEARCHED!!! Definitely recommend!

Ms.Carrier is the best. She really helped me out I lot. I would tell anybody to go rent a storage from them.

Great experience Carrie was awesome great customer service very helpful🧡

Staff was very nice the service was excellent

The lady that helped us, I believe her name was Carrie, was exceptional. Customer service is great. Really helped us find the best deal.

Great customer service, charming personality. One of the best in this specific storage company!

The people who run this place are of the absolute best caliber: fair, professional, humble, and understanding. I highly recommend this location for your storage needs.

Carrie gave us wonderful service and stayed a bit past closing to help us finish up renting our unit. She’s very kind and so helpful!

If anyone wants A1 service you have to talk to Carrie she has helped me so much when ever I have any type of problems, I would totally recommend this place and her service to anyone at anytime

I like public storage Ms. Carrie was very helpful sweet nice lady, I would recommend any of my friends and family there.

Great customer service and very helpful

Jamese Love her awesome customer service cool chick

Jamese has absolutely great Customer service and she explains things with clarity she takes her time with us

Carrie was incredibly helpful!

This young lady Jamese us a sweet personality just love her awesome customer service

Jamese has the most wonderful personality I just love her great customer service

James Davis helped me get into my storage space fast & easy & was a big amount of help when I needed it the most

Do they have travel trailer parking lot for storage and what will I need does the RV has to be registered and with insurance before renting a storage unit

Horrible service. Terrible units. There are much better storage facilities out there so don't even look at this one. RENTER BEWARE that even if you were to move out on the 1st of the month they will charge you for the entire month even though they will be able to rent it to someone else effective the day after you move out. ALSO RENTER BEWARE, many if not most of the unit have a step into the unit of anywhere from 2-18+inches!!! So make sure you see your actual unit before you sign on the dotted line.

The property is very clean, and the service that I received from Ms.Jamese was outstanding!

Easy to get a unit. I would recommend.

Ms. Jamese is very kind and gave the best customer service I've seen. Service was fast, professional, and location was very convenient.

👍🏽

I trust 'em!!!

Jamese Davis great customer service and fast love it will come back everytime

I just want to give a big shout-out to Jamese Davis for providing great customer service and helping me get through the month without any tumbles down the line thank you soo much .

I stopped by to inquire about a storage unit and ms jamese davis gave me a wonderful experience she has great costumer service !!! Stopped in today on the 10th because i forgot my code and ms jamese was soo sweet about it she wrote it down for me and also helped me put it in my phone so I wouldn’t forget ! I have had a wonderful experience Both times i have been here ! Thank you so much for your help

Jamese was very nice and helped me out adding app on phone. She a very knowledgeable worker. She made me feel good about leaving my things there at this storage unit.

Jamese Davis assisted us in getting the perfect unit for our needs. Very friendly and helpful. Reasonably priced as well.

Jamese she showed me great customer service.

Jamese was everything wonderful when i came to visit the store about information on renting a storage unit. She was so nice and sweet and really funny she made my day. Would definitely recommend coming to this location and speaking with Jamese.

Just wanted to share how common courtesy and professionalism made a difference in the rest of my day. Last week was one of the most hostile days that I've had to deal with in a while, and I was on edge. I had to find a storage unit near me. There was a Public Storage right down the street. I visited and was pleased with how the young woman (Jamese) was able to change my whole mood with her professional attitude. Very informative and perceptive to my situation. Thank you again for being a genuine person!

I have been with Public Storage for a while now. And I not had any problems with them. They are very nice people.

McKenzie was so sweet and professional helping me get my Storage unit. Excellent customer service from her and she saved my dog lol

The facilities are very clean and appropriately priced for their size. A site manager lives on the grounds providing an extra level of comfort. The only issue? The parking lot can be a little tight to get in and out of. As a special shout out, Alex was wonderful and incredibly helpful. I was on the fence about where to store, but she was literally the determining factor at point of sale. The first night, in the dark, and moments before closing, she replaced a lightbulb which we had broken. She continues to check in from time to time to see if there's anything that I need. A little over a month later, I've dealt with Courtney a few times. She's cheerful and a pleasure to be around. Either of these women can help you out, just ask and they are happy to change plans mid-course! *Edit: Roof caved in. Lost my stuff. Buy the insurance.

Mac was awesome I had a question about a delivery and she took time out to do the research to help me find the customer to make the delivery to the right place

McKenzie is very pleasant property manager thank you

Mackenzie was so helpful with everything. She was really nice and answered all of my questions. Will be coming here for all my future storage needs!

MacKenzie is amazing and the place is clean

LaShell was great she got me in and out. Good place to store your things.

Lashell has good customer service.

Lashell was a big help.

I can't even whistle but, Lashell is one word........ LIFESAVER!!!!. THANK YOU AGAIN LASHELL

Lashell was very helpful. She made my move in easy and quick.

Me and My hubby won a unit in auction at this location and the Manager LaShell was very helpful and accommodating. Best place to rent a storage with Friendly staff.

LaShell was a great help as I moved into a new unit. I was very thankful for her kindness, expertise, and assistance. This was my first experience and she went the extra mile to help me. Her personality sold it.

Lashell was very help and nice.

LaShell has great customer service!

I was very pleased with the service Ms Lashell was so pleasant and friendly any questions I had she answered thoroughly I highly recommend this place for anyone looking for a storage unit

LaShell Abston was very friendly and understanding! She helps me all the time with no attitude

This entire experience was smooth, professional, and fast. Lashell was fantastic...she was there to answer any questions and even reached out a few days after my move in to make sure everything went smooth and to see if there was anything else that she could assist with. Thank you Lashell :-)

Really friendly and fast

LaShell was absolutely fantastic! She helped us with everything we needed, and even complimented us on how “good we looked for our age!” A+++!!!!! Thanks LaShell!

My husband and I purchased two units from Public Storage on Cane Ridge Rd in Antioch, Tn. Our experience was very enjoyable, friendly and we we're given top notch customer service by a wonderful young lady named La Shell! La Shell was extremely friendmy and helpful. I rate our experience a 10 thanks to great customer service!

Lashell’ was so helpful! I came a few minutes before close because I live 45 minutes away but she gave me a very detailed walk through and gave the best costumer service. I will come here for all my storage needs!🤩 (property 27921)

Ms. Lashell did a great and wonderful job when I was there she help me with everything I needed help on great spot to go too

LaShell was great!

Nikki is a great manager she is super nice thank you

Nikki was professional and informative with the rental process.

Thank God for Amanda !! She made this process easy and very simple .. love the hospitality and energy!

During a stressful morning of moving and dealing with a difficult moving company situation, Nikki was very nice, accommodating and professional. She allowed me to vent my frustrations, then offered helpful advice. We really appreciate the customer service we’ve received from this Public Storage facility.

Nikki she really Awesome

Nikki is very helpful she has excellent customer service skills. Im glad I'm glad i was sent to her location.

Awesome service. Pleasant staff

Amanda B. was great today everything went well. Great customer service.

Personal and ensured I was making right decision. Walked with me to location. Good people.

Amanda gave the best customer service you could ask for. She made my rental easy and smooth.

I’d thank Amanda for being nice and helpful since reservation day till our vacated day .!!!

Mrs Amanda is amazing please recommend here

They have been very understanding and nice!! They are more than amazing people at this storage facility!! I highly recommend this facility!!

Rented a place here quickly and easily online. Met the manager Amanda about an hour later in person on site and had an excellent and speedy experience getting checked in with her and her new employee trainee who helped me. All is well, the unit is clean and I'm happy. I price shopped and they beat everybody locally, including my usual storage go-to resource at the well known "U" truck rental brand. Will note that it's definitely Tennessee and thus has our typical hills at the exit and is a tiny bit tight getting to and into the main access gate due to limited office parking located near it, but that should present no issues for most sizes of typical rental trucks or personal vehicles. And it's no reason not to rent here. If you are Antioch, check here for storage, it seems to be popular so reserve your size before someone else does.

I have had so many questions about my account storage and so on and Amanda has helped me so much!! She is amazing 🤩 and so kinda! Go to her if you ever need help with anything!!!

Amanda is super manager

This is a Great place to store your stuff!

Amanda is great, come rent at Cane Ridge

the manger Amanda is awesome she is very helpful she makes you feel at welcome

Amanda the manager is wonderful she goes out of her way to help all of her customers she's always cheerful and and looking out for everyone on the property

Amanda service was fantastic! She knows exactly what she’s doing. Excellent attention to detail and gives customer service with a great attitude and a smile !

Took care of business right through the door, great customer service and I was in and out in no time at all

Made an online reservation today. 06/12/2020. Recieved a call from the person there. She told me she had a customer so wait in the car. I told her I was on my way and was not far. I got there at 10.40 the door was locked with the return at 11.15 am. This is very rude. All she had to do was call me back and say she had to go out. She was not on the property either. I waited until 11am then I leave and rented from another storage. I had already moved into the other storage when she called me to say she waiting for me, if I got l8st? What an insult. I called her back and told her just what I thought of her. I will never refer a dog here. The area looks ghetto and run down anyway! Wish I could of given 0 star!!!!!😡

Amanda keeps the property clean and manages well --- Always nice and friendly

Very polite and following Covid 19 protocols.

clean , quick process and Amanada is the sweetest 💙💙💙💙

Keianda was great and was very helpful!

Good prices

Amanda was wonderful. I recomend that you use there service. There great and she is to

Very clean property and extremely nice staff . I believe attendant was Brenda, very kind and. Very informative. Would highly recommend this storage service.

Great customer service

Super convenient and amazing staff Amanda has been very helpful and polite

Friendly staff especially Amanda! She was really helpful!

Amanda B. Customer service was superior and I greatly appreciate it

Got a spot here today and Kelsey was great. Should only be storing here for a little bit, but I think the property is pretty secure for its size.

I had to move in a hurry due to damage to my home. Amanda B. Made this a lot easier than i expected. It was fast and reasonably priced by comparison. If you need storage in S Nashville, this is the place for secure storage with a fair price.

Kelsy Was awesome and really quick and knowledgeable of the products made me feel really welcome awesome in assisting me!

AMANDA B WAS AWESOME !!

Quick an easy, definitely would recommend. Thanks Amanda B

Amanda B is amazing! Top notch customer service!

Daphne was very helpful in explaining everything, updating our name and phone numbers, which were both wrong in the system, and accepting our payment of $200, which paid off everything except for some of the late fees. Thanks Daphne! We really appreciate it!! 🙂😊🤗

Good services,clean storegs,easy access,!good job Amanda B.thank you for you attentions.

A very friendly, professional, and understanding staff. Amanda B. is an AWESOME manager. Her willingness to go over, above and beyond to work with me. She is a rare precious jewel. Amanda B. I appreciate all you do!

Ty and courtney always take care of me! Gracias por todo¡ Update: Amanda does very well

Amanda B is one the greatest. Because she help me and I am glad I want there to gat storage.

Amanda B helps is good, wull only rent from here

Amanda B Was Amazing Today. I Appreciate Her So Much . She Helped Me Alot With No Problem . Sweet As She Can Be Customer Service Was AMAZING ! BEST STORAGE UNIT EVER .

Great place

Sara and Amanda tnks for evrithing!

Amanda B. Was wonderful, kind and understanding. The units are clean and very easy to access. Thank you so much for your help.

Sarah was nice even I came before you opened but she attended to me which I thought it was cool.

Amanda B. Was awesome and very informative.

Joie is absolutely amazing I was so happy to hear from her after not hearing from her since she left from Charlotte I'm proud to say she's a great manager for public storage and I do not mind leaving her review today I recommend Public Storage in good luck Miss Joie

Amanda is very helpful

Amanda B. was amazing!

Hey is there a certain time the gates closed or does my code work 24/7

This was a quick and delightful process. Plus the Labor Day sale was a steal! Amanda B was extremely helpful and, On top of that, genuinely kind. These days, Kindness is rare in customer service. Her willingness to help and guide me through this process was extremely refreshing and helpful. My only concern is the lack of security cameras to monitor the activities on the property. Maybe it’s time for an upgrade, guys.

Amanda B. Was very pleasant. An I'm glad that I rented my Storage unit from public storage at Cain ridge location

Amanda B. is the freaking greatest😁😌😁😌😊😀😃😄☺😊😉

Amanda B was amazing!!!!!!! You rock!!!!

Best customer service ever with Amanda B she is awesome

Amanda B. was SUPER helpful and very charming. The storage unit was very nice and she helped me understand what I was actually getting into even the paperwork was super quick and easy. I just dont like the fact that they DO NOT prorate the month. So even if you need the storage unit for 10 days out of the month you better get ready to pay the whole month. Thats not what I am used to at all.

Amanda B. was so much help today! She was very understanding and fun! Thanks again!

I was helped promptly and the site, although on uneven terrain, was well maintained. (Joie was a joy too :) )

Joie your so awesome thanks alot my daughter successfully rented a storage today!!

Amanda B..... Amazing ....super friendly....

Amanda B was super amazing and helpful!!! Very sweet.

Amanda B. Was very helpful and amazing !

Amanda B gave amazing customer service today. Keep u the good work.

Amanda has been so very nice and helpful. The dreaded process of moving was eased and made really less stressful so thank you! The storage unit is also very nice and clean!

Love love LOVE Amanda and the whole team! ❤️☺️ Every time I go in the office I leave smiling! You can’t beat that as it relates to customer service!

They were professional and quick..in and out..

Amanda B is very helpful. Prices are fair.

Amanda B was extremely helpful and kind throughout the process and provided the information throughly about my storage unit. Thank you!

She soon nik person

Amanda B. was professional, effective and efficient! Thank you!

I didn’t have a clue that such friendly and helpful people still existed in this world until I met Amanda B who was just a stranger to me until I went storage shopping! I now consider Ms. Amanda B a friend! Her bubbly personality and helpful attitude made my day! Plus the prices were pretty good too lol! KEEP HIRING WORKERS LIKE AMANDA B AND U ARE DEFINITELY GOING TO STAY IN BUSINESS!

Amanda B. provided a great experience and was very helpful! She provided a great experience with wonderful customer service.

Amanda B is super nice and sweet!

Amanda B was amazing! Great customer service :)

Amanda is cool!

Friendly and professional even in the rain, Thank you, Amanda B.

Amanda was great very nice and helpful happy with my choice to come here

I was glad to use this Storage location. Amanda was really amazing, nice, understanding to make my journey there easy and enjoying.

Great service! I needed a storage unit last minute and service provided took care my immediate needs. Very professional and helpful!

Amanda was amazing she was patient she answered all my question with a smile she was so sweet I could tell she loved her job

Thank you to Ty for always helping my niece and I with anything we may ask. Our experience wouldn’t have been the same if it was not for this young lady she takes pride in her job and it shows I’m always happy to see her bright smile

Amanda B was super friendly and professional. She spent so much time with us to make sure we found the right unit for the right price. I know it wasn't easy, considering our special situation. Thank you, Amanda!

Great place to do business

Very good service from- Ty! Thanks so much!

This was a wonderful experience. Great staff. Secoya was amazing. The customer service was outstanding. I will definitely come back here!

Tys customer service is great and i love coming to see ger each month

Went in to inquire about the pricing and different sizes of the units , For an upcoming move that may require me to store some things. I had been to several different storage facilities and this one by far was the best in pricing and in customer service. Secoya was extremely friendly and answered all of my questions. I was highly impressed!

This past Monday, I was experiencing a bit difficulty getting into my storage unit; Secoya was a huge help in assisting me with getting my lock off. Always great service at this location!

Clean area but because i keep it clean not because those workers

Arieanne was amazing, answered all of my questions clearly and the made the process swift and painless!!! Would reccomend!!!

Everything was wonderful! Manager was GREAT!!! GO SHAYE!!

Ty, Very Professional and Friendly business woman! I will share the location with my other business associates and family to do business here. Thanks Mrs.Ty

Ty was very nice and helpful...

Ty was amazing! Very helpful

Ty gave me great service thank you!! Lovely smile

Awesome service thanks TY😁😁

I just want to say that Ms. Ty was a big help to me very sweet person and if Ty wasnt there at the time of me renting a storage unit I probably would have gone to someone else. Shes a great joy to work with I'm glad I came to Public Storage for my needs.

Ty was a great help. Easy professional. Just what we needed

Ty is very helpful and always here when needed. She is very delightful and dose not mind anwering any questions.

Ty was a Great Help &&; Explained Everything Accordingly. I Also didnt Sense An Attitude Like She Hates Her Job like Every Other Person Does At Their Job.

Tyletta does a wonderful job with customer service it's always a pleasure each time I visit

I came in to look for a storage and even though I did not get a unit due to the space not being available that I needed Ty was very helpful and knowledgeable about everything. She assured me that as soon as the space opens up she will contact me. Great customer service would recommend to anyone I know. Thanks ty!!

Ty is very nice and helpful.

Great storage location. TY was really helpful!

Customer service is great!

Ty was very helpful & very informational; I loved dealing with her....

Ty gave me a call this afternoon after speaking to her manager to say that they would honor my online reservation and price for a storage unit that wasn't available but opened up. I'm so happy! Thanks for your help!

Ty was very helpful and nice while I was renting my storage space.

Great place

Fabulous service from the first phone call with Al, all the way to wrapping up at the location with Lucy! Excellent service and super helpful!

Ty was a great help today. Very knowledgeable about any questions I had. Thank you!!

Gwen was awesome

Ty is always helpful and takes care oc business she works with me on my payments. Great manager!

Monica has been a GREAT help. I've had several different problems since getting me reservation and today she was so gracious and walked me through the entire process and got everything situated correctly. Thanks Monica you are a great asset to Public Storage.

Ty was awesome!!!! Very professional

My experience with the Cane Ridge location is excellent. Ty and the rest of the staff are very good people. Which is good business.

Ty is a great representative

Smooth, fast transaction. The young lady, Ty, was very helpful and observing. She noticed the items we had and recommended a bigger unit. Great customer service. A pleasure to do business with. The other young lady was helpful too but did not get her name....

Best service in town Monica is an amazing manager...

I love this location! Monica the manager is nice, super professional and knowledgeable. This will always be my go to storage location.

Ty is an amazing person she so sweet and kind great service love it.!!!!!!

Monica was great! Very pleasant and accommodating! I would definitely recommend this location!

Great service!

My experience with Monica was so GREAT!! she waited for me to come and sign up for my unit 15 minutes before she closed. She took the time to explain how things work, and showed me units until I found the right one. I can't say enough good things about Me Monica, you have a jewel working for your company!!!

Awesome experience. Made it very easy to do business.

Monica was the absolute best in customer service. She was friendly, helpful and very knowledgeable about the unit I am renting. Monica went over all paperwork in its entirety, answered all of my questions and made this process so easy. I feel assured and secure about using Public Storage. Thank you Monica!

Had a billing and access issue, ms monica gave me step by step instructions to fix the problem. Great customer service!

I had a great experience today with public storage in antioch. It's my first time getting a storage unit. Monica was very helpful nd nice in me getting my very first unit. I will be coming bck nd recommending to friends nd family.

Monica does any outstanding job and is great with customer service

Monica was extremely helpful every step of the way. She made the process super easy.

Monica help my daughter and I with all that was needed to get me in a space right away.

Kaitlyn was awesome and had great customer service. She also provided me with the perfect space for my needs..

Very good people Very good prices

Arieanne was very helpful. She also had a pleasant attitude.

I was over charged twice, once in December and again in February, had issues getting my money back from them. It's hard to reach the general manager and customer service give me the wrong number for the general manager. They had a drug bust there and it was on the local news, I moved out that same month.

Great storage, fair price, and above all best customer service. Thanks Arieanne for friendly customer service.

Rough start due to miss understandings. After productive conversation with the district manager I was able to get issues resolved. All in all convenient location and it gets the job done.

Demetrius Lee made sure everything I needed was addressed for my storage!

Savannah and Sarah are awesome

Brandie was a big help in getting my family a storage unit . She really came through . Would use this storage facility again . Great customer service .

Great customer service Brandie is very friendly, fast and efficient. Thank you

Sarah was great!!! She got me the best deal and made sure I had everything I needed! This is my first storage unit experience and she made it a smooth transition. Thanks a bunch.

Amber was absolutely fabulous! She has great customer service and cares about the people. Because of her if I was in need of another storage I would choose Public storage! Amber thanks again

Close, manager was very professional as well as helpful

Savanah is awesome and you should rent this place grace ....

Property was cleaned and well lit. The manager Savannah was very knowledgeable and answered all of my questions. Would recommend to anyone!

Great experience! Sara was very friendly and the facility there was very nice! Great Managers Savanna and Doug!! I would recommend to anyone!

The staff was very knowledgable and polight. I can tell its under good management.

Alexandra was awesome thank you so much for all the help and excellent customer service

I have been searching for best price for storage that was close to me. This site fit the bill and received an excellent on-line price discount. Alexandra was the representative at the Public Storage that got me set with the space. Very pleasant and nice to work with, thanks Alexandra. I had to enter my storage unit and had problems getting it open, the staff there were helpful and easy to work with. I really appreciated their support in getting that darn lock off the door. They notice there was a problem with the latch and advised they would get it fix. Good storage unit location to store your items.

Don't be fooled by these other ratings. This facility is very old & some of the units have not been taken care of. I rented a unit last month, filled it with my belongings. When I returned 2 weeks later I discovered there was a serious roof leak. Half of my storage was standing in water!! The manager assured me they would have maintenance fix the problem. Several days passed.. She said things were fixed. It was not fixed, if anything it was made worse! I'm now having to rent another truck, out this month's rent for a leaky storage, & moving to another storage facility. Because they didn't have any other units available.

A perfect location just off I-24! Alexandra is always there when I've come to the office and she's very helpful everytime!

Ms Windy @ public storage cane ridge rd was so awesome to me. I wanna thank her so much. For making this move easy for me. Thank you Ms Windy......!

The staff is always nice and helpful. Alexandra has helped make a bad situation easy.

Went into the facility and was assisted by Alexandra. I must say she was very helpful and pleasant. She answered all of my question and was very helpful in assisting me with my storage space. I would recommend Public Storage to anyone especially with the Professionalism I received. Keep up the great work Alexandra

As a first time storage customer I had no idea what the process would be like. Alexandra was extremely knowledgeable and definitely gave my father and I a 5 star experience! She was extremely professional and I will recommend Public Storage to everyone looking to store.

I had came in to inquire about renting a storage unit today, the manager Lily was very helpful and knowledgeable, and she was able to answer all of my questions. I will be sure to come back when I'm ready to rent.

Very caring staff

Alexandra was great very very helpful and pleasant...

Alexandra is very helpful and knowledgeable, moving can get stressful and she eased some of that. Thanks Alex

Alex was a tremendous help with getting me moved into my storage

Alexandra was super helpful. This is my first time using public storage, and she walked me through and made sure everything was understood from start to finish. It was a hassle-free and actually quite lovely experience. Would recommend her and this place to anyone looking for a place to store their things!

Alex was Great!!!!

Alex great service , will send all my friends and family to her

Alexandra was very helpful, the best customer service that I have received in a long time. She found me the perfect space for my needs to save me money!

Alex is so awesome thank you

ALEXANDRIA: was phenomenal, excellent customer service!!

I came into the store inquiring about storage and its process. Amanda was phenomenal. She was so knowledgeable about all the products and services. Since I am not moving just yet , being as kind as she is she still gave me the information I needed to help plan a successful move. I will be using public storage during my move an I can thank Amanda for that !

Alexandra was amazing! Very sweet and helpful. She knows her job!! I enjoyed the visit and my experience.

Very professional and enjoyed the service provided. Friendly yet very knowledgeable about each unit if you come in please say hello to Alexandra

Amanda is amazing! She was so friendly and helpful!! She gave us great information on how to use the online bill pay. You don't find many people that go above and beyond in customer service but she was awesome!!!

Alexandra was such a professional. I needed a unit quickly and was totally flustered and stressed out about trying to coordinate the details of a rather sudden relocation. She had a kind, knowledgeable and calming presence in the midst of a truly chaotic day (which I really appreciated). I left Public Storage thinking to myself, "well, at least that part of my day went really smoothly". I'd inquired previously at two other places earlier in the week and the service was lazy or hostile; I didn't want to deal with blatantly unfriendly people so I didn't give them my business. Thank you Alexandra, you have some truly excellent customer service skills!

This is the best storage facility I have ever dealt with. When I showed up with two U-Haul trucks, tow dolly and car, Alexandra went above and beyond in helping me get into a unit, plus worked with me and my movers in getting a place to off load my car and tow dolly in order to start unloading the trucks. She is a very professional and polite lady and I wish I could give her more than 5 stars.

excellent defiantly recommend her wonderful service

Alex is awesome. She has worked with my money and when my lock broke she got me a new one.

Alexandra was professional, pleasant, and did a wonderful job informing me about my storage unit, the process time was speedy, and I'm happy that I chose public storage.

Alexandra was very professional she explained everything to me she made sure i understand also explained to me about mattress bags. I rent from storage before n that was not explained to me she also ask me did i have any questions she very nice employee i would recommend her to my family n friends. Linda Cooper

Great customer service when i called to ask about cost, etc. I believe the lady's name that helped me was Kate. Great prices and clean buildings. Would def recommend this business to people.

My  experience with Public Storage was great. I was a little skeptical, but the website was quick and accurate. When I arrived to sign the lease, it was already filled out and ready to go very quick and easy.I was able to move my things in the next week. Very easy and convenient! Thanks Kathleen Engelhardt

Alexandra was really nice and helpful. If you ever need help with your storage needs definitely go see her.

Alex was great.

My experience with Public Storage was very good. Alexandra was very helpful, thorough, prompt and pleasant.

Alexandra was helpful and nice

Alex was wonderful, she was informative, thorough, and quick!

Alexandra was AWESOME!! She fully explained everything and even stayed until I could get there so I could get a unit. As far as I can tell, it seems to be a well kept facility. I look forward to working with Alexandra and using the facility.

Alexandra is very nice and knows her stuff thank you for helping me!!

I recently visited the cane ridge location. I spoke with Mariah about possibly renting a unit. I must say that she had great customer service and could answer all of my questions without having to look them up. I plan on doing business with you guys and I hope that all of your employees are as well mannered as her.

Tiffany j did awesome job moving went quick and easy

Good place

Kim Erickson was very helpful with a frustrating storage problem I was having. It's nothing better than good customer service! Thank you

I would give 6 stars, but It won't go that high ! ;) Ms. Theresa will go above-and-beyond to help you, she always puts the customer first ! Look no further, this is the storage facility you want ! Absolutely the best deal in town. SIX STARS !!!

Theresa is a very professional and competent manager. Her facility is clean and well kept. She is always courteous and easy to deal with. I highly recommend her and her facility. Brian Donegan

Theresa is the best employee that Public Storage has by far. Her customer service and professionalism is incomparable. Everyone knows how expensive it could be to store your things; but, I must say that having good people who show respect and courtesy like Theresa makes me feel better about having to pay my monthly bill and gives me assurance that my things are at the right place. Thanks Theresa!

I would like to let Public Storage know that your property manager at this facility,Theresa, is not only a professional within her business but is friendly and helpful as well. I was in the property office as she was helping another customer, and she quickly assessed the customer's needs and promptly offered solutions. It is a pleasure to watch someone who enjoys her work as much as Theresa does.

My experience with public storage was been pretty good. Mrs. Theresa! What can I say! Theresa customer service is excellent , I am very happy with her , and I will send all my friend to Mrs. Theresa location Thank's , and keep up the good work.

this manger threase is the most caring person about her customer making you feel very welcome when you come onto the property keeping you inform about what is going on with storage unit unit # 46 at property #27921 iam very please that threase is my property manger she is gooding a very good job and should be notified of the same thank you Edward nutter