Public Storage Self-Storage Units at 2046 N Main St, Summerville, SC

Shannon was amazing!!!

Shannon was helpful

Shannon is nice and kind

Great service! Monica was very helpful!!

Monica helped me so very much!!! She was very kind and helpful!!!!

Monica was Ah-mazing with helping me log into the app to get access to my storage unit!!! Great Customer Service ♥️

Terry is aGreat Manager, super friendly.!

Monica is always so kind whenever I need anything she always have a solution.

Terry was amazing!

Monica was very helpful and pleasant.

Great service and clean facility! Monica helped solve an issue, she did great 6/17/2023

KTP Ms. Monica was very polite and helped me resolve all my concerns. Thank you so much for expediently returning my call, listening to my concerns and helping me resolve the issues. Excellent customer service equals Happy Customers!!!!

Terri is friendly and helpful. She came out and put a temporary lock on my storage unit until my boss was able to buy a replacement.

Terri was amazing and extremely helpful!

Manager Teri was great and helpful.

Terry was Awesome!! She helped us out with out storage rental!!

I called Terry to help me out with my storage rental. She was very helpful. See Terry for you storage needs!!

Great place to rent a storage unit the property is very well kept an the manager Monica is very helpful with all my needs

Great place to rent a storage spot to keep your things. Store is clean everytime I go there

The property manager Monica is awesome and is very helpful

Monica at this location is super helpful and very professional everytime I come here

The manager Monica is so nice and very professional. The place is always clean and a friendly environment.

I love using this location specifically. Monica is always very professional and friendly.

Very knowledgeable staff and understanding of your storage needs.

Monica and Audra were a big help today! They have excellent customer service! Very kind and professional and got us our unit in less than 15 minutes!

Monica and andru they the best in the area very knowledgeable ..

Monica was extremely friendly and helpful!

They are great to work with and understand your needs.

Its a nice storage facility but a little pricey

Monica did an absolutely amazing job showing me everything I needed to know. Great service here! HIGHLY RECOMMEND!

Ashley and Monica were great, they gave quick and efficient service and made it a fun and enjoyable experience.

Monica was most helpful when in time pinch to store furnishings. She is an excellent propers manager. Highly recommend.

Both property manager Monica and trainee Shannon very friendly and helpful very pleasant experience

Very nice! Very awesome gals. Shannon and Monica!

Monica and Shannon were very helpful in getting me into a rental unit.. 5 stars for these ladies for their expertise.

The property manager, Monica was very helpful!

I absolutely loved the service I received from Monica at the Summerville location. Even while dealing with lots of stress she kept her cool and helped me and my family get the unit we needed!

Monica gave us great service !! Thanks for everything.

Have been a customer for past year and chaged units downsizing and Monica has always been so helpful and friendly. Very happy with total experience!

Monica was very professional and a great help!

Great service, clean facilities

Excellent costumer service by Monica

Monica is very nice

I have had my storage for a year and a half the ladies here have excellent customer service shot out to Ms Monica for going above and beyond

Monica is amazing, she stopped to help me on her day off! Amazing service super friendly!!

Great - Janine helped a lot

Janine was a rockstar helping me transfer units on a very busy Sunday for her. She was courteous and extremely willing to help however she could. Definitely a positive experience.

Janine Very good this is the best place to rent from in South Carolina

Janine provided excellent costumer service and was extremely helpful at helping me select the proper unit for my needs. She answered all of my questions, showed me several different size units and helped me through the application process. When ever I went to my unit Janine was always busy cleaning units and other areas around the facility. Thank you Janine 👍

Janine was a very good helper and she really takes her n make sure everything is good. She is a awesome worker n works hard on her job... she is amazing

Monica gave the BEST customer service you can ask for. Very clean facility and super convenient thanks to the public Storage app.

Janine is really helpful

Awesome place excatly what I wanted. Climate control nice sizes, very clean, easy access. Janine made things easy very nice and welcoming. The communication was great as well she answered all your questions and more.

Got my unit yesterday and Janine was awesome. Great staff good prices

Janine.. provide the most excellent customer service.. Great experience.

Very friendly, knowledgeable and helpful.

I was there last week, Monica and Quinetta were helping me. They were very informative and efficient with the process! Answered all of my questions, even showed me a few units to make sure I found the right size for my needs! Thank you so much for a great and easy experience. Christine HOTWORX Summerville

Thanks Monica for the rescue of my nephew's belongings out the elevator. He's ecstatic of the space and happy.

The lady that help me today was very nice and helpful thanks

This place provided absolutely amazing customer service. Monica was not only very kind but just truly an awesomely spirited person! Glad I came here for my storage needs!

Monica was very friendly and informative. I really do appreciate her customer service.

This place is awesome. The clerk Monica check prices for me to ensure I was getting the best price at her location which also happened to be closest to May house so great costumer service.

A good place to rent for storage, Monica is a great manager an answered all my questions of my needs

Janine was very helpful and kind and made sure that we had eveything we needed.

Very great service

No bathroom access if no one's at the front desk. Dumpster is locked yet they want you to clean up.

Trish and Charlotte are amazing! My rental process was quick and easy. Both of these ladies were very helpful and honest.

Good

This was our first time renting a storage unit and Janine’s customer service was outstanding! She was thorough and provided top notch assistance. Thank you Janine!!

Thank you Ms. Monica for being thorough with me during my move out !!!

Says they have weekend hours, but no one is on duty. I recently moved out of the area and my family rented a small unit to store a few things we couldn't fit on the truck. We've been locked out of the complex and when I paid for the late fee and rent that we owed, I was finally able to enter only to find that they've padlocked our unit and are requiring that we see a manager. No one is here. We've called multiple times and multiple numbers with no response. I've driven 4 and half ours just to clean it out. I understand that there was a late payment, but if we couldn't get in because of that, then there's no reason to lock the unit itself.

Janine was awesome at the Summerville location today! Thank you!

Friendly and helpful staff. Easy rental.

Monica gives excellent customer service, & it is a very clean & orderly place.

monica keeps this place in tip top shape! never have to worry about your belongings here!

Monica was very helpful and explained everything incredibly well. She gave incredible customer service and explained how everything worked and helped me set up the app. The area was very clean and organized. The unit I got was very nice and clean as well. I definitely recommend this place to everyone. Staff is amazing, area is clean and organized, customer service is top notch. I’m very happy with my visit!

Personas muy profesionales, una área muy limpia también. Les recomiendo muchísimo este lugar!! Janine atiende muy bien a las personas y te ayuda en todas las dudas y preguntas para darte un servicio estupendo!!

Very good service and very helpful

My storage was auctioned off, to having 25 minutes to come up w/ $651., wait for transfer, get to nearest public storage before the man who bought my unit. Whirlwind race. Janine couldn't have been more helpful and patient. We got it done

Genene was very helpful and explain the rental very thoroughly.

Janine was so friendly and accommodating!

Monica is the epitome of "customer service". She displayed total professionalism in explaining the process. Gave clear and concise assistance. Made the entire experience painless. Thank you Monica

Very helpful and great customer service. Got us set up in no time.

Janine was great

This store is always clean and Monica knows her stuff. Would recommend this location to anyone!

My name is Jay, today I stopped at the public storage in Summerville South Carolina on 17A. I was greeted by Monica and Janine. I wanted to say what Joy it was for me to find employees who care and represent the brand in which they are there to represent. My father who is elderly misunderstood the time in which he had to clear his stuff out of his storage space. Which made this difficult position for me to be in. So Janine and Monica were very helpful and Friendly it’s my opinion that they represent your company very well and that they should be acknowledged! Thank you JD Weatherford

I just closed out my storage after having it for a few months. I love Monica & Janine, they keep the property clean and are always a great big help. They were very understanding with payments as well so I definitely recommend this public storage!

Excellent service

Janine made our transformation go as smoothly as possible. She was very knowledgeable and courteous. I would recommend this property for anyones storage needs.

Monica was very energetic and helpful yesterday. She answered all my questions about the property and rental process I will definitely be back when I’m ready to get a storage unit!

Janine and Lauren were very helpful in helping me load my motorcycle into my van for across-state moving when I did not have any idea of how I was going to get it to work. Thankfully for them I can get back on the road!

Nice and clean

Janine was great made the process very easy and fast

Very wonderful and pleasant the manager Monica is.

Janine was phenomenal, she made this process very easy. I recommend her if you need a storage unit.

Janine was wonderful. Great customer service 👏

Janine was very helpful walked me through everything helped me through everything helped me decide what science to get and was very understanding about my situation I recommend this place highly place highly awesome

Monica is amazing. She keeps a very clean property and her customer service is A+! The facility has a unit for every need. I am very happy with my experience and I will be letting everyone know!

Monica is very helpful and makes the transaction very smooth and easy

From my first experience with Monica over the telephone; and later in person the next day; she was very helpful and informative. I would highly recommend your facility to anyone needing storage space. Thank you, Margaret Pezza

Went by your location today to take care of some administrative business and Charlotte was working. Her expertise and willingness to assist was exceptional. Thank you Charlotte, your help today was amazing and you need to be commended for the awesome professionalism and expertise you showed while doing you work . The best to you in the future. Randy

Monica is so helpful at all times and makes the entire process so easy. The spaces are always clean, the staff is always friendly and it makes it a pleasure doing business here at the Summerville location.

Monica was very helpful and very knowledgeable when helping us with our storage needs. This is the second time we have used this facility but she made our experience even better this time.

Friendly

Monica's help and support was extremely appreciate. She went over and above with her assistance. Thank you

Ms Monica was very helpful and friendly!

Monica was very helpful when I had an issue with our storage unit she was very patient with me Thank again Monica

Monica was amazing. Very helpful and friendly

Monica, was so helpful. She walked me thru the E-rental. She was so knowledgeable , patient and kind. We now have peace of mind that we have storage for our furniture. Thanks Monica, you saved the day

Mrs. Monica is so sweet and the best customer service!! So very helpful and a joy to speak with as she walked me through the process!! Highly recommended!!

Unit was clean price per month was ok. What they don't tell you is that you need their specific lock so that's extra then insurance . Then they try to upsale you on a whole bunch of extra stuff. For that reason its average.

Friendly staff, clean place.

My first review was 5 stars..... can I please have option for more than 5?! The manager Mrs. M, she still makes sure I’m up to date, she still asks how I’m doing and so much more. I used Public Storage on Main st Summerville about 10yrs ago and wanted to use them again because of the customer service. I was pleasantly surprised when my service was even better than the last. Thank you M

Service was excellent! Monica was extremely efficient, professional and a delight to work with!

Help to move our sister back to Charleston! Didn't have enough room for all her stuff and got a another smaller unit. Monica was absolutely incredible kind patient and very helpful! Her customer service is far beyond what most people give on a daily basis! We highly recommend her and Public Storage on North Main Street in Summerville

Great experience!

Monica, was professional, and very helpful, also informed me all the information I needed to choose the perfect storage unit I needed. A+++

Scam for locks

So far so good every time I've used them!

In the process of moving from one place to another needing to store some larger things I haven't room for at the moment. Monica was very helpful very respectfully answered all questions for the size unit necessary, property was very clean especially compared to others I have viewed. Will be seeing y'all soon. Thanks

Monica was extremely helpful to my mother in her transition from Florida back to South Carolina. She went above and beyond to meet her needs. Monica I just want to say thank you for be so kind and caring and going out of your way for my mother!

Called with questions and Monica was very professional and helpful. 😊

I have to say this place and management is amazing Monica is the sweetest women they have all made me very welcome and has made it convenient for me now matter what I would defintly tell my friends and family about public storage thank you Monica!!

Monica was super helpful and went out of her way to make sure I had the best experience I could possibly have with a storage company!

Awesome customer service

Great management, store is clean, great place to store your belongings.

I love this place and mrs monica i know her for years she very sweet and i would send anyone to her

Clean location and an awesome staff. Monica can definitely help to properly store your items with the right fit and size.

Monica is amazing!! This place is clean and well maintained. I know my stuff is safe.

Super friendly and helpful!

Very clean facility and helpful staff. Would definitely recommend!

So friendly and helpful. They made my experience so smooth! I totally recommend them to everyone!

Excellent Service!!

02/8/21 This is one of the best storage places that I've used. The manager Miss Marian couldn't be any nicer and they work with you if your having some kind of situation.. The district manager is also very nice. I definitely recommend this public storage.

This young woman was kind and very helpful they should be glad they have people like charlotte working for them.

Monica is the best!!!

Called to get prices and information about storage services and spoke to a woman named Monica. She was extremely helpful and knowledgeable. Even though I’m sure I was annoying with all of my questions, she didn’t get bothered and did her best to address any and all concerns that I had.

Monica, did a great job with every question I needed answered. Will definitely, recommend her to speak with.

Mary had great customer service.

Very nice staff....Mary answered all my questions...

The manager Monica is very knowledgeable of the storage units and what can fit in these units.

Spoke to the manager about renting a storage unit. She was very helpful and answered all my questions. Very polite and professional. Her name was Monica. I asked her many questions and she answered everyone of them. Excellent customer service. Thanks for the professionalism she showed. We will be following up with her on renting one of the units there. Thank you so much.

I went to buy boxes to pack some things from my house. The lady working there today 1/12/21 hit me up about the mask policy... Im exempt with a respiratory issue. Instead of moving forward with the transaction she continued to suggest i needed a mask or to stand outside to complete transaction. Continuing the entire time to not respect my needs.

Monica was great helping me with my rental. She answered all of my questions and got me what I needed. If it were up to me, she would get a raise!

Helpful, friendly, knowledgable staff. Clean and well maintained facility

Bri has great customer service

Monica was an excellent customer service representative.. She answered all our questions patiently & our overall experience was excellent!

First I would like to commend the manager for exceptional customer service. She was so very helpful in assisting me in choosing a unit by allowing me to view a few units so that I could make an informed decision. She was very knowledgeable and informed me of the policy and rules that renters must adhere to. She answered all my questions, and there were many, especially after having a bad experience with another storage company where there were mice and traps that were very visible. I would use Public Storage again if ever needed in the future. I give your manager and your facility 10 stars for excellence.

Helpful staff.

manager here is a great manager. she is very SECURITY conscious. over does it on cleaning. i work out of town and i know my things are being watched over

Monica was very accomodating and helpful during our 4 month history with PS. Was a little disappointed after moving out in the middle of November we did not receive any credit for the two weeks we did not use, but that was not the fault of the manager . Good facility

Never been in the unit myself but heard it was a good place to store things

Excellent hours for access. Facility is always clean when I go.

Public Storage is a five-star! I love coming to an environment where I feel safe and at home. I feel safe because they stay on top of their company guidelines and at home because the workers are down-to-earth people. Down to earth people are the best ones to have.

I received a letter today stating that my monthly rate would be raised by $31. That's an additional $372 a year I had no reason to believe I would be paying. I moved my stuff there at the beginning of August and it's now the beginning of October. I've been there for 2 months. Imagine you've just moved an apartment's worth of stuff into your storage unit and just two months later they say, "By the way, we're raising the rent." Very underhanded. I would recommend going somewhere else for your storage needs.

Great storage place with nice and helpful people

Amanda and Monica are amazing and super helpful. Thanks ladies for all your hard work and making the transition to storage easier.

Monica and Amanda were very helpful. Facility was clean.

Very friendly

Monica was great and very helpful. The actual storage unit is where the problem came in. The unit had multiple holes/leaks throughout. Our items were in storage for almost 3 months and majority of it was ruined by major leaks in the outdoor unit. Boxes and suitcases were full of water and all of our furniture grew an enormous amount of mold due to the moisture. We were advised we were in charge of removing all items on our own and would be responsible for the cost. Not only did we pay the full amount for the 3 months, we had to pay a dumpster service to come out to dispose of our items as they were too big to fit in our personal vehicles. Insurance claim process is extremely lengthy and two days after turning in all required paperwork, I’ve yet to be contacted back. I think Monica is great however the storage unit should be a little more responsible for the damage as this was not just a few bugs and dust we were dealing with.

Great place and Great service

Great staff

Clean facility and meets all our needs.

very professional and understanding the place is clean and Monica .

So far, just making the reservation and paying online were super easy. The sales rep on the phone was very helpful in finding just the location and size units I needed. When I visited to place locks on the units, the place was super clean. The site manager escorted me to the units and explained access for the day my moving truck brings in items for very short-term storage. It had the #1 rating the whole Metro Area on Yelp with 5 stars so that's why I chose it. It's also easy to find right on North Main Street. Glad to know about it in case I ever have a personal need in the future.

After having 2 unit keys and file with access code stolen in MA, Monica, the staff and district manager have gone the extra mile to ensure safety and accessibility during my 2 year rental. Thank u for your hard work and would definitely use this company again. C

Monica was super kind and walked us through the entire process. Not her fault but we were certainly not expecting to pay 20$ on the lock we had to have for the unit. Otherwise it was great service !

Great customer services!

A very nice facility and I was able to get a very good rate online. Monica the manager was very helpful and made the rental process smooth.

Monica was a delight. Professional and knowledgable. She was prepared for us upon our arrival. She checked in with us during our long drive from Texas. Thank you again Monica, Ricky and Kelli Bendle

Highly recommend. Staff is very friendly and provided guidance and answers to all my questions.

Spoke with Monica on the phone several times before arriving from Virginia in which I had to change my appointment with her a couple of times. She was very polite, professional, and understanding every time we spoke. The place is clean and Monica was great. We love the convenience of this storage facility with the loading dock, elevator, and dollys. Monica also made sure to confirm my code worked prior to leaving so that we’d have no issues upon returning.

Monica earned my 5 stars great customer service got there like 5 min before close time and she set me all up most places close 10 min early

Great customer service From monic extremely sweet and helpful

Climate controlled. Very clean. Great rate and reasonable hours. Automatic doors and an unloading dock. Also has carts to move your stuff. Also has restrooms and water fountains. Nicest one I've been to. Knowledgeable staff as well.

Staff was friendly and willing to show multiple sized units so you have a better idea of what you are looking for.

Friendly service from hannah clean location.

Public Storage was the best place to store my belongings. Outstanding custom service !!

Very helpful and accommodating. Friendly service. Monica was great.

Super helpful staff - thanks Monica for taking the stress out of moving day!

Monica was awesome to work with. Very friendly and helpful. Very to the point.

Great place, great people, great service.

Wonderful woman named Monica was so helpful and friendly. 5 stars

Great service, Monica was very nice. The property is very clean. I would recommend renting here to anyone needing a storage space

Very helpful and professional.

Very friendly understanding. Fast.

Great experience, nice staff, good prices!

Awesome customer service. Definitely will recommend

We just rented our second unit from Monica. She has been extremely courteous, efficient and helpful and we couldn't be happier with the friendly service at this facility. The units are clean and the carts work great.

Ms Monica helped me with my gate code and showed me how to enter because i was getting very frustrated. Ms Monica also made sure i new how to open and secure the lock on my unit.

The facility is immaculate and well maintained. A big shout out to Monica for keeping things looking so nice!

Monica is amazing, very kind & knowledgable!

I walked in at closing and Monica was above and beyond helpful. She locked the doors and stayed late to show me the facility and got me in a temperature controlled 10x10 right by the entry doors that suited my needs perfectly. It’s the best customer service experience I’ve had in a long long time. Thank you Monica-N

Management was very friendly, and the whole process was easy. I would recommend them to anyone.

Monica was great and very helpful

Monica has gone above and beyond to help with this storage unit... I had an issue and she emailed the regional manager and stayed in touch with me until it was resolved.... great job

Suzanna did a fantabulous job getting me set up with my new storage unit!! She treated me as if I was the first lease she ever set up! So much attention to detail!!! Made me feel super proud to be a customer of Public Storage! GO SUZANNA!!!!!!!!

One of the best storage facilities in the lowcountry!

Great service! Awesome people!

Monica was amazing!

Staff is super friendly and processed our paperwork quickly. Spaces are in good shape and prices are reasonable. No complaints. Would happily rent here again.

Rachel was a big help with finding a good deal on the right sized storage unit for what I needed

Tanya & Connor we’re AMAZING

TANYA AND CONNOR ARE AMAZING. They helped me with everything I could’ve imagined and more. Literally the BEST.

Rachel and Connor were not only extremely helpful and personable, but they made getting set up to rent a unit very easy. The facility was very clean and well managed, as well as had nice features to make our move easy

Roomy nicely spaced hallways. Very friendly employees.

Just walked in and ask questions. Sales Associate very friendly, knowledgeable and if I needed that surface I would go there.

Rachel was amazing, she was knowledgable about all aspects of the property and processes. She was also fast! Which I really appreciated!

Rachel was so friendly and very detailed in providing what I may need for the unit. She gave me a great recommendation for my unit size. Pricing was great as well!! Thanks so much!!

Monica service for me was very positive and professional. I will look forward to coming here to pay my bill.

For anyone needing a place to store your extra stuff then this is the place for you. Great location the place is clean, safe and the security is good. The management is wonderful to work with they are very friendly and welcoming.

Good place for storage

I had an unexpected issue come up with my unit and Monica quickly resolved it for me. She was professional and accommodating. Thanks Monica!

Monica is awesome

Rachel was amazing she helped us alot

Very nice management

Rachel and Tanya are so loving and helpful. 5 stars happy camper

Rachel was especially knowledgeable and courteous. She made the experience enjoyable.

Monia provided excellent service. Helped me decide which size boxes were needed , got the boxes and helped bring them to the car. The place was clean and the service very accommodating .

Very friendly and helpful

Couldn’t have been an easier process. Rachel explained all of the paperwork and helped me find a unit that was perfect for my needs while I prepare to move.

Rachel was awesome. She made the paperwork, and start up easy to understand and navigate. Did ask me if I needed to purchase any supplies, but was not sales pushy when I said no. I did, however buy the DampEase! Moving is stressful enough, this process was one less stress!!! And the website is perfect. Dates, Times, Prices. All there no surprises.

Monica was incredibly helpful and informative! Thank you!

Good selection

Had an awesome experience interacting with the manager Monica

Rachel was so polite and amazing! She made the process easy and simple.

Gp

Can a travel trailer be stored here under an awning?

Anne was very helpful and informative. The facilities were clean and well kept.

Great experience working with Anne. Price was great and storage was in great shape. Looking forward to using the facility.

Amber was very helpful when we arrived to check in to our storage unit!

The service here is amazing it's clean and well kept

Danielle was great! Thank you!

Regina was very helpful and a joy!

WONDERFUL CUSTOMER SERVICE!!!

Regina was a great help to us. Thank you

Duva is amazing! She helped us in a tricky situation. She helped us figure out sizing and pricing for our needs. She runs a tight, efficient ship and it shows!

This location had a very rude employee who is quick to call you a lier. The manager and other staff is brilliant and kind. The company is the kind that will not work with you over one day of not being able to pay. I have paid late fee for about 4 months and this month, April, I can pay one day late. You won't get my money this time Public Storage. I AM GIVING MY STUFF AWAY so that I don't have to deal with the hassle anymore..

Worst storage facility in the contagious United States

Went out of his way to help me get into the storage unit that i wanted.

Old, unclean (bugs & rats or mice) expensiven$$$ Staff not very friendly or helpful. Rented 2 years never late jacked price up after initial rate with no notice will not work with you or give better rate to move to smaller unit. Do not recommend!

Since this was first time renting a storage facility I was a little nervous. A gentleman named Clifton was very happy to help me and was so nice. He went over all the questions and policies in a friendly way and I was so happy he made it easy for me. It was also a clean and secured place. I will tell my friends about this place and I wish you continued success with your business and Clifton will be a great asset to you. Thanks Christine Floro

It is hard to find good customer service these days, but I meet Cliff and he made my visit a great experience. I have dealt with this company in the pass and had a bad experience (not this location). Cliff ensured me that I can trust the company again, especially the employees at this location to provide me with the upmost customer service and security. I walked away with confidence because of the smiles and greeting when I opened the door and the courtesy to ensure that I understand all aspect of my transaction before leaving. I highly recommend this location for your storage experience.

person working the front desk was very rude would not recommend using them.

Duva was the most compassionate CSR REP I've ever had the pleasure of speaking with. I DIDN'T understand the policy if late fees. Another person told me one thing, she took the time to help me understand it. She was patient and informative. I went ahead with the automatic draft and called it a day. I wish other CSR'S would be as cooperative as Duva. Thank you so Very much!!

This place is awesome. I enjoyed my time there. If I needed another spot, I'm rocking with them...

Excellent service fast. Explained all options available to me. Would recommend to anyone. I am older lady and was shown storage unit that was easy for me to get in and out of. JP excellent employee , courteous and just a cutie pie.

Hey nice people beautiful place

Duva is the BEST🙌🏾 if you need storage go to her‼️JP was a HELP also😀Their store is the BEST hands down😜

Very nice facility. JP was very helpful with explaining all of the benefits of the facility. He was very informative.

JP was the most courteous and most helpful to me. First place I stopped and decided not to look any further. He did such an excellent job!!

Friendly service extremely nice

Good location, great staff and very clean. Would definitely use again should the need arise.

JP and Duva were a pleasure to deal with when renting our storage space. Not only were they professional and friendly but also very helpful. We chose Public Storage because of their low prices, location and the security it offered. The gate hours were convenient and having the moving carts made it much easier for us to move our items.

This location is simply the best!!!! I have to also say that Duva's people skills are simply the best even when her day is not so good. Any givin' time that l'm lost on what to do regarding my account Duva is right there to bail me out. If your looking for a storage place where your treated as a equal while having your belongings safe Public Storage with Duva is simply the place for you😎

It's a great place to store your stuff

Very friendly staff and clean storage areas.

Duva was a sweetheart. Very helpful with me (and her Trainee, Ann.) I've been here before and will return again!

After dealing with mrs. Duva over the course of the last 2 Year’s or so I will not deal with anyone else. Or will I go to another storage facility. The whole staff is friendly and they keep the facility very well maintained.

A++++++++ We were treated with superior customer service and the representative that assisted us was very friendly, professional and helpful. I will recommend this Public Storage location to anyone that I know in the are that needs storage services.

Is there a kiosk

Friendly manager and great safe place to store your extras. Very secure facility.

How many price rental increases a year?

Wont rent to certain types of people. We had reservation number and went to facility Than they said didn't have reservation number and no large units available outside. Then wife, one hour later, reserved on line again and they called to confirm they have large units outside. I call that DISCRIMINATION!!!

They will nickel and dime you to death. Their practices are inconsistent. The gate hours are ridiculous.

The staff was amazing J.P. and Duva helped answer my questions and the pricing is the best I have seen around town. The time they took to explain how everything works was also helpful and they have flat bed carts and the unloading dock also comes in handy.

Great people. Wonderful to work with. Clean facility. Their prices are consistent with other local storage. A huge variety of unit sizes. They helped me find exactly what fit my needs. I highly recommend this facility.

Duva was vwry helpful in helping me select the right size unit for my needs. The facility appears clean and well lit. My actual monthly fee is less that what was quoted online! So.far, so.good.

They told us it would be one price..... Before the next month, I paid twice. Like come on?!?!?

Duva andjp are helpful property is clean and orginized

The Property Manager was very helpful and knowledgeable about the business aspect. I am very happy with the initial stage of the process. "Follow-up post in six-months

After being a loyal customer for 2 years, paying on time and no issues the company increases rent by $20 or almost 20%. How is it possible to charge $40 more a month then is listed on the website and think that it is acceptable? Site manager directed me to customer service where the only response I got wad They "executives" meet every year to determine budgets and what increases need to be charged to make them. It was recommended to cancel my unit and rent another online if the property had one open to get the lower rate. Why go through all the hassle of paperwork and waste your employees valuable time? Site manager offered a smaller unit for a lower price. How is any of this right? Inflation is not nearly 20% a year. No sense of loyality or customer service. Employees are given no way tp make their customers happy.

JP is the man!

This company steals money

Great customer service

I was very happy with the service I received from this location. JP was very helpful and friendly.

They are awesome and very courteous and very professional would not recommend any other storage facility

Clean facility, easy to access.

Great service and helpful

Really appreciated JP's help in getting my storage unit set up. I needed to adjust my set up time at the last minute and come in earlier than scheduled and he was very accommodating making sure I understood every part of the application as we went along. As well as made sure z was satisfied with my unit before signing any papers. Duva was also very knowledgeable and personable. I will definitely recommend this storage facility.

Very nice place. Friendliest staff. Would be a 5 star except no one answers the phone or is in the office when you come by. Almost always have to wait outside.

Great storage facility and well managed. Duva was very helpful setting up my storage and packaging needs. The storage units are clean and secure. Flay bed carts, elevator and unloading dock to make the job a lot easier. Pricing for all packaging supplies are compare able to other suppliers.

JP was most helpful, he made sure everything was taken care of. He was a pleasure to work with. I would recommend them to anyone.

Diva is the nicest person and so helpful it is our second time using this storage facility.J p was also very kind makes your visit a nice one.

Jennifer M was so amazing, very helpful, and knowledgeable when it comes to her job. I will definitely use public storage again.

We were running late getting to unit as our truck blew a tire. JP helped us get all the paperwork together and got the unit ready for us. He had to work several minutes overtime but he was courteous and professional at all times. He's a definite asset to your company.

I was helped buy a courteous and professional young man named J.P. He was knowledgeable and friendly, making this a very pleasant experience. Thanks, J.P!

My family and I have used Public Storage for years. They have always exceeded our customer service expectations like no other, hence, why we always come back. However, today I called them (I'm assuming at a call center) and I told the gentleman I needed a small, INDOOR unit for a few months. He proceeded to tell me they miraculously had one unit left! I was STOKED because we're kinda desperate for one. Everything was fine, he was talking rather quickly and he said I had drive up access. I asked to confirm that it was indoors. He said, 'You have drive up access.' I said, 'I'm sorry but I don't know what that means.' He then told me that the unit was outdoors. I told him that wasn't going to work for me. He then proceeded to tell me that he told me at the beginning of our phone conversation that the unit was outside. Which he didn't. And I felt as though he was making it MY fault for not understanding what 'drive up access' meant. He then told me, just get some DampRid. I was shocked. He didn't listen to MY needs and for that, I most likely will use this storage facility as a LAST RESORT in the future. I won't give my money to a company who doesn't listen to its' customer's needs, makes the customer feel stupid, and doesn't appreciate my business and loyalty. Savannah Davis

My experience was very pleasant. It was Kimberley's second week there and she most definitely knew what she was doing. I highly recommend this location.

Quick, easy access, great value, and awesome customer service. Would recommend.

Great storage facility and well managed. Duva was very helpful setting up my storage needs. The storage units were clean and well maintained. Security was also excellent. Great accommodations as well. Flay bed carts, elevator and unloading dock to make the job a lot easier. Highly recommend using this location for your storage needs. It was perfect in every way.

Great customer service

Duva was so sweet with helping my mother when she stored somethings. Absolutely sweet!

Best experience with a public storage location. Was very helpful and helped me choose what wad right for me. Even found me a storage near one I already owned when I needed additional storage.

Duva and Lindsay are great!!

Duva was great!

This is a great storage place. They have great customer service.

The property managers are very professional and courteous people. The facilities are clean, secure, well maintained. They have all the amenities I'm looking for at a decent rate, and they even stock all the moving/storage supplies I need right there in the office. By far, the best storage I've ever used! The customer service representative who made my reservation via telephone was very professional and vitreous as well. My Public Storage experience has been excellent!! Thank you so much to the costumer service staff and property managers of Public Storage, Summerville, SC.

I received amazing customer sevice here. Lindsay helped me with my reservations and was very polite and patient. And duva helped me with the rental process and was also very helpful.

Staff is very friendly and helpful. Facility is clean, neat and secure.

Customer service is excellent. They always smile and are very polite and accommodating. I highly recommend them.

Best place ever!!!!! I love this place and its Staff!! Everyone here is always so nice and have really good manners.. I love that they will call before my payment is due just to give me a heads up. They are also very understanding people and company. Its a very well kept place as well.

The service is outstanding! Very friendly. Couldn't be more professional. Every business should be like this! If feel safe with my stuff here!! Go Summerville!

Duva is awesome! Excellent customer service! Will definitely save you money and look out for your best interest! Care about the customer and not just the number!

I rented from Public Storage in Ladson, SC I had excellent renting experience from staff there. Excellent manager there who was very friendly named Duva. We now rented from Public Storage in Sangaree/Summerville area property# 25923. Guess what my favorite manager Duva is operating this store. I didn't remember her at first but she remembered renting a Unit to my family when she was at the Ladson store and then I remembered. Fantastic manager treat staff excellent. She made me feel like family.