Public Storage Self-Storage Units at 8470 Dorchester Rd, North Charleston, SC

Dshaunda and Leanne was very helpful. Great customer service.

Kudos to Dshaunda, for reaching out to me in Ga, although she's moved on to SC, she still followed up with me on an issue that she was helping me with before she moved. I wish I could give you 10 stars...

Dshaunda was very helpful with answering my questions over the phone, on Thursday.

Awesome place! Leanna and Paige helped so much. I accidentally forgot to lock my unit and I was already hours out on a trip by the time I remembered. However they called me before I reached out to them and they already locked it for me! Super grateful!

Paige gave me a 5 star package

Simply the best! Don’t go anywhere else!!! Thank you Paige and Deshnda!!!!

There was technical issues but storage stuff absolutely amazing, specifically Tonya. Thank you so much!!!

There's something lost in this art... The meeting of customer needs without loss to quality of the product and personnel selling it. When I got my unit, every question was met. Every need was attained. I've rented at other locations in the past, but I love it here. Whatever you're pushing in your training of your team here, it needs to be bottled and sold. You guys are the best!

Brandi was awesome! She was very helpful and has great customer service!

I had a great experience leaving my car in a storage unit at this location for two months. When my car needed to be jumped, employee Shannon provided amazing costumer service and helped us get my car restarted. I would recommend this place for convenience of location to airport and also their great customer service.

Looking for a temporary storage facility called this place, spoke with a woman by the name of Paige was very knowledgeable put my mind at ease about my property being stored there during the rebuilding of my garage I'm happy to recommend this place the courtesy I received was outstanding thanks again Paige for all the information and your assistance A++

I rent a unit here and Paige goes above and beyond to make sure the property is safe and secure. Highly recommend storing here!!

Paige is great at her job.

Ms Audra Brown at Public Storage at the 8470 Dorchester Rd building is the bomb. Get y’all a Ms Audra sweetest patient person there is. Thanks for your help❤️❤️

I am astounded with the unprofessionalism from the woman at the front desk with piercings on her face. I walked in just wanting to get a storage unit and she threw down what was holding and said “I was just about to go on my lunch break” with the biggest attitude. I told her she is very rude and unprofessional and walked out. Mind blown and lost out on easy money.

Just got access to my unit. Paige helped me get access and then switch to a better sized unit. She was so super helpful, efficient and competent. An absolute pleasure to deal with.

I am always impressed with how well this property is maintained, always clean and Paige knows what she’s taking about with storage!

I love the energy Paige brings to the location. Very open, friendly and down to earth. She's always so quick to help and does what she can to help you out. The property is always clean and well looked after. 😀

Paige is literally the best ever

Paige is fantastic! Always there to lend a helping hand and if she's not in the office she's out cleaning the property. 10/10 would recommend storing her and working with her. She is the best!

Paige is great at customer service. She is willing to go above & beyond for her customers at her property, & will even help you when you call her if, & your unit is at another property that's she's not even a property manager of. She makes sure her property is in order, & well maintained. She is very understanding, & will resolve any issues within reason.

So glad we chose this spot to store our things! The grounds are always kept clean, and facility is well lit. We can always count on Paige, the manager, if we have any concerns or questions..

Paige is great!! Super helpful and explained everything. Got a great deal!!

My boxes got flooded and they did not pay for them, with the insurance and charged me for the month I was not there .

The facility is great. Never had any problems at the location, but the online payment site is aweful and the late fee is worse been trying to pay on line since the 4th it keeps kicking me out although my info is correct and I've paid that way before on more than one occasion.

Overall good customer service, office smelled like feet tho Edit: still smelled a bit funny but Tonya is still the best at handling any little issue or question i've had

Paige has shown to be the best manager I've ever dealt with. Competent, knowledgeable and just plain a great asset to your company.

5 star experience at this public storage. Special thanks to Ms Paige, very helpful and courteous will recommend this location

I'm leaving this post before I even move my items in just to complement Paige who works at the front desk. Customer service is key for me and Paige has great customer service skills. I was greeted and felt welcomed the moment I walked in and literally was helped in the parking lot on my way out. I had a great experience with another Public Storage in a different state and decided to give this location a try and glad I did. Public Storage you get 5 stars from me.

Amazing to deal with. Very courteous and helpful. I don’t store anywhere else.

Rent keep on going up and I don't live here! My things are literally just sitting not burning any electricity or using the bathroom! What are my things doing that's causing my rent 2 increase?

Fantastic customer service!! I left my unit for an entire year, and came back to a perfect temperature controlled unit. I cannot thank the staff enough, they were extremely helpful throughout the entire process

Awesome place. They are very helpful and professional here. Thank you Paige and Leanne for all your help. Ya'll need a raise

Public storage on Dorchester road is by far the most friendly, kind, personable storage unit in my history of storage facilities. After 4 years I can confidently say Paige has been an amazing friend, an outstanding leader, consistently continues to amaze me regardless of pandemics, floods, movement throughout the company of employees and I am eternally grateful I’m these hard times to know our belongings are safe. I hope she is shown appreciation for the value, work ethic and humanity she has shown and continues to do so. I literally trust them with all we have left.

wonderful area, clean and easy to get to I will always refer friends here!

Great manager had me laughing so.much THANKS PAIGE

Monica was awesome at public storage on 8470 Dorchester Highway! She was personable, professional and had great references for other services.

Jannie was there assisting me with the right size of the storage. I got my key within few minutes after checking the place. She helped me walking through the place to see where exactly my storage located. the price could be lower as they charged me for different stuff such as governmental fee, locker and other stuff. But I'm happy with the service I received. Thanks

They raised the rate a total of 60% in 22 months with 2 increases during that time. When I notified them our departure at the end of the month they offered an $8 rate reduction for 6 months. Obviously not serious about maintaining me as a customer.

Extremely clean and staff is actually helpful and cares. This is it.

Paige was EXTREMELY helpful and polite. Storage was just what I needed.

Perfect location, The storage building and surrounding area is always clean. I recently went to get information about downsizing, Paige was extremely helpful and offered several options. I really appreciated her personalized attention.

This facility (8470 Dorchester Rd N Charleston) under the management of Monica is very well kept (Clean). Monica is super friendly and answered all of my questions without second guessing any of them. Her pleasant personality and customer service adds a special something to the mind when time to pay the rent. Thanks Monica. #5Stars

Me and my wife have had our unit for a couple months now and our experience has been nothing but great. The climate controlled units keep the mold and humidity out of our stuff and Paige (the property manager there) has been very nice and cooperative with us. I definitely recommend renting here

Fantastic location, safe anx wonderful manager!

I've been a customer for more than a year now and I don't have to worry about mold all over my belongings(like my other storage unit at a different location).

Paige is the sweetest she knows her stuff. my question are always answered. i highly recommend you rent there🥰🥰😍😍

Extremely clean and friendly people

Ulanda was very helpful with my questions and customer service

Great location amazing staff, Paige was an amazing employee who took care of all questions asked and had a fantastic attitude. If you need storage look no further.

Sweet place very nice

The young lady Paige, was so helpful with my online reservation and sizing the appropriate unit for my needs. Thanks, Paige.

Overpriced and if you are a day late on your payment they put a lock on your building

Really liked this place, had no problems at all until they decided to double my monthly rent to "offset their business costs." Have rented from them for over a year, not anymore.

A great place for personal storage with very helpful staff to assist you.

Paige and her team are truly awesome. It’s because of them I travel from West Ashley to This location. Cleanest and safest storage around. Try them out , you won’t be disappointed!!

It was good

Do you accept large truck deliveries

Nicole was a big help

Ulanda did an excellent job! Very informative and helpful!

Great service

I started online and got confused, as usual. I called and Ulanda answered. She described the property and what had to be done to rent a unit. I asked if I could come in and complete the process, as I would botch it on the internet. She said yes, come on in. My dealings with Ulanda were great. She was knowledgeable, patient, pleasant and very cheerful. We were done in just minutes and my unit is serving me well. The grounds are clean and well maintained. That is always a plus. As a repeat-customer, from another location, I think Public Storage is an excellent choice for my purposes.

Easy to sign up online. App allows access without having to remember code.

Nicole did a fine job setting us up with the exact type storage unit we need. It’s clean and easily accessible.

Nicole is awesome. She was very helpful and she has excellent customer service skills. Please keep her.

Nicole in the office was a pleasure to work with. Very friendly and helpful.

Nicole was great!! Very helpful and service with a smile and good attitude.

Ms Nicole was pleasant and very helpful. The grounds were clean. She made this process so much easier.

Good prices and very friendly staff

Patrice was awesome with her help I found the correct space I needed thanks again

Public storage staff are always friendly and helpful every time I go in. Thanks guys

Thanks for your help Patrice!!!!! Great service!!!

Clean, climate-controlled facility with very helpful staff and competitive rates! Super-convenient access to the site and plenty of space to move around between the units even when pulling a large trailer. Be sure to speak to Isaiah about the various size offerings to ensure you're not missing out on a deal. (He was most helpful when it came time to renew my unit!)

Isaiah was very helpful with getting a storage unit for an affordable price!!

Isaiah is AMAZING! So patient and very kind.

The ladies at the front desk were very friendly, professional, and really helpful! My wife and I really enjoyed talking to them. They answered all of our questions and they simplified things especially for me to understand 😂! I would recommend this place of business to anyone needing storage space and I would even like to be Public Storage’s spokesperson if they would have me?!

Attentive to my needs for obtaining a storage compartment. Very helpful in getting me setup for use and also made suggestions on maintaining use. I really appreciate Isaiah for everything.

Isaiah, the manager at this location, took great care of me and my unit rental issue. It was a unique request and Isaiah went above and beyond the call of duty, to help me with my request. I highly recommend Isaiah for any storage assistance you may need at this location.

Great experience here! Isaiah was great! He helped set me with my unit fast & efficiently! I’m so glad I picked a great place!

Isaiah was very informative and helpful. Space looked clean, overall satisfied.

Great customer service!!!!! Isaiah Was great

Isaiah was really helpful and friendly. Very nice customer service!!!!

Rachel was extremely friendly and helpful. The property is clean, safe and secure with 24 hour surveillance.

Rachel was amazing! She was so helpful and professional.

Very Friendly and Professionals great prices too

When are you charged a late fee,?

Great Customer Service And Everybody was so nice and helpful

Very friendly staff, they made this process so easy and provided additional information to ensure my property stays protected, highly recommended!! 5 stars

Very clean and spacious

Rachel was awesome this morning and met all of our needs in a very professional manner.

Jennifer was pleasantly quick.

Would be 5 stars if it wasn't for the ridiculous price increases; that means they treat repeat customers exactly like cable and cellular companies.

Rachel did a great job explaining the checkout procedures to save me money! Very friendly and professional staff

Easy check in and clean facility. Rachel and Shandice were helpful, friendly and patient with me as a customer.

Great customer service and competitive price point

Great staff, thanks for your help!

The facility is clean and everyone is very professional and great to work with! 10 out of 10 would recommend!

Great friendly people! 😁

Rebecca and Connor were really great. The whole process was very easy and painless.

Nice location very nice staff

They are crooks

FANTASTIC experience with Rebecca & Cassie. We got a 10 x 15 climate controlled unit. Rebecca & Cassie are both extremely professional, knowledgeable, and got me setup and out quickly! And with an awesome special for the holiday weekend! THANKS SO MUCH Y'ALL!

They were very nice

Rebecca was very nice and helpful

Excellent experience. Will recommend.

Cassie gave me the best customer service. What a boss!

Rebecca was very helpful and was able to answer all questions. The facility is clean and I have been very pleased with my experience thus far.

Just rented a 10X15 climate storage at Public Storage. Rebecca was very helpful, showed me the unit. It was clean and treated for pest control. With me filling out paperwork online it was a quick and easy process. I am able to autopay, and can look at our account online, which is great for being out of state. There are many security cameras around and in the inside hallway to storage. The gate access code shows who I am when I enter. I feel confident that this will work out great!

Excellent Customer Service! Cassie is THE BEST!

Cassie was so helpful and made the process easy and fast

The girl in the office were AMAZING. The whole rental process was soo easy. Keep up the excellent work!

Worked very well

So easy working with Rebecca to get a new unit and move in. Very helpful and friendly. Made it a pleasant experience.

Excellent service, easy to do the "paperwork" using the tablet and quick too. Good rate for the size.

Cassie was good. Thank you.

Cassie gave my husband and I excellent customer service!!!!

The property manager Cassie was incredibly courteous. 150% recommend.

Extremely satisfied with my visit to this location. Cassie helped me find a solution right for me.

I like their $1.00 move in special. They are in a convenient place.

Cassie did a wonderful job of explaining the process and showing us around the property.

Dee and Cassie made the move in super easy and I will recommend this location to friends and family

Dee was very friendly and helpful and the rental process was easy. Thank you, Dee! :-)

Fantastic service, Tanya was a great help in assisting all of my needs.

I was more than pleased with the knowledgeable staff and the customer service with a smile. The staff was so pleasant and cheerful. I will be using them for all of my storage solutions.

Dawn was friendly - the rental process took more time than I initially anticipated (my fault for underestimating the process). The smart technology made the process paperless and that is a wonderful improvement. The unit was clean. It was a pleasant surprise that I was getting a tour before I committed to the unit. The tour allowed me to ask questions about the facility before being locked into an agreement and allowed Dawn the knowledge she needed for recommendations on my unit size and product purchases. It felt like a collaborative effort and was worth the extra time because I made a more knowledgeable purchase.

Great customer service, Cassie & Krystal

Very amazing and helpful staff! Thanks Cassie & Krystal

Cassie was super helpful and nice. It was a totally painless process to get a storage unit. I always rent through public storage . i never have an issue.

I walked in just to ask questions. They not only anwered all my questions (I had alot), but also helped with some packing supplies.

Very clean and secure. Definately recommond this facility to anyone looking to rent storage.

We had the pleasure of working with Rebecca at the front desk. She was so kind and made the process so smooth and easy. When we were shown our unit and the facilities- it was very clean and orderly. I highly recommend this storage unit and working with Rebecca!

Cassie was extremely helpful and very nice. She provided us with detailed information regarding the property site and helped us choose the right storage unit for our needs. I would definitely recommend the Dorchester Rd. Public Storage location to anyone in need of a storage unit, and the very friendly and helpful customer service team is a plus!

The property is super clean and everyone in the office is friendly and professional Would definitely recommend to all friends and family

Staff is great. They helped me consolidate my units to save money. Really appreciate the level that they went to to help me .

Great location. Friendly customer service. Very helpful!

Great customer service from Cassie! Super helpful and she made it quick and easy. Very happy with the prices and feeling of security.

Poor Customer Service, Hidden Fees & Overall Incompetence

Friendly staff, convenient location, and great rates!

Cassie was super helpful! The process was fast and simple!

Cassie was very helpful! She answered all of my questions and helped me get everything set up! I definitely recommend this location!

Regina is always amazing and helpful with tons of knowledge about the units and helped me get the price I was quoted online when day of it was showing a higher price. Thank you for all your help!!!!

Kaylyn did an excellent job. The storage facility was dry and cool.

Regina was wonderful! Very helpful and informative. Made this experience much nicer! Thanks Regina and Public Storage!

Chelsea gave me great service and helped tremendously.

Cassie was a big help. She explained everything to me about my lease, and made the process very easy. Will recommend this storage facility to anyone i know that talks about needing a storage just because of my experience with Cassie

Cassie is awesome. Nice, new clean storage units.

Mrs Regina was very helpful and friendly. She made sure I understood everything before I left and always had a smile. Thank you.

great place Regina does a wonderful job with customer service.

I was more than pleased with my experience with this place. I was able to immediately move in. The place was extremely clean as well as the storage area I got. There was more than enough light from the hallway to shine into the room. I was shock d how well it lit up the room. It is also climate controlled which I wamted. Regina was the woman who set me up with my spot. Very pleasant. Very helpful. Very knowledgeable. I highly recommend this place. Glad I came.

Very friendly. Great help and wonderful crew.

Tiffany was great

Everything went well . We used the storage while we moved from out of state. The facility was clean and well kept. Kaylyn and Tiffany were very professional. I would definitely use this place again.

This is a great place to get a unit. Tiffany and kaylin is great and very acknowledgable.

Kaylyn was very pleasant to do business with...highly recommend....

Great location. Very friendly staff and good prices. Extremely clean and well run.

I came to this facility twice in one day because I was packing my house. Kaylyn was very patient and helpful with me and my indecisiveness! She helped me find boxes and packing peanuts. Office was also very clean and organized.

Tiffany was very nice and helpful beautiful smile and i enjoyed her very much. U have the best young lady working FOR you, tiffany Jewkes.😀

great location temperature controlled

Although, I didn't get a storage unit here because I didn't need one in the end. I was able to transport my belongings to Savannah. I do want to give a big thanks to Tiffany and Kayla as they were the biggest help and the best customer service I got out of all the other storage places I went to. Thanks guys.

Always enjoy my time here and never have to look over my shoulder worrying about anything and I know my belongings are secure

Staff was nice at first then my bill went up then I got told I couldn't use third dumpster and was treated rudely from there. Don't use this place, got my things infested with spiders and roaches. Plus I found rat droppings amongst my stuff as well.

Nice clean self storage facility. Only issue is it is a little more costly than some others...

No happy with the customer service and price increases. However Regina is great.

Tiffany and Malika did amazing. They helped me get the right size. They made everything easy. Thank you ladies.

Tiffany and Malika were great! Nice size storage unit for a great price!

Okay Place with Nice units

Great and fun staff. Katie and Tiffany were very helpful. Loved my experience at public storage.

Falsely advertised free first months rent and they love to threaten to auction your stuff if you dont pay on time. They have been nothing but a nightmare.

Awesome customer service..Great guy will be back again

Tiffany and Katie was most helpful. They were the best reps from a public storage that I have ever had dealing with this company. Ive rented from public storage tthey are awsome in helping me find the space that I needed.

Tiffany was awesome this morning, although the I was running late and not quite sure of needs! Thanks for sorting things out for me. And to the other staff member, sorry I didn't get your name, thanks for great convo and laughs this morning!! 😊😊😊

Tiffany and Malika very professional. They made my moving experience easy.

The people are great at this Public Storage, especially Katie. She's sweet and polite, as well as helpful. Secure facility. I will recommend this property to anyone.

Great location and very secure facility. Affordable and friendly staff. I actually moved out late one afternoon on the cutoff date and they were nice enough to credit me over $150 when they didn't have to. Awesome place.

I will recommend this business to any who needs it. I had pleasure to get my service from Spencer and it was the best customer courtesy I have ever experienced. Thanks spencer for the help go patriots!!!!!!

SPENCER WAS GREAT LOVES HIS CUSTOMER SERVICE TODAY

My husband and I rented a space today and Katie helped us out. She was extremely friendly and efficient. She helped us decide on a Quick Pak. I would recommend this Public Storage to anyone. Ask for Katie, she is fabulous!

Thank you Spencer for your excellent service.

Great on-boarding experience! Spencer was super helpful and quick to answer questions. Moved in quickly and the units were clean and easy to access. The readily accessible carts were a nice touch that made moving in a breeze.

Spencer was very helpful in getting me set up. Great location.

I really appreciate how accommodating Public Storage is! The staff is friendly, its very clean, and the ease of access is fantastic. I can do what I need to do with no hassle. Easily 6/5 stars

Katie was amazing. She was so helpful with my transaction today!!!!!

Spencer was AWSOME!! Fast and friendly. With employees like him I will definitely refer anyone I know looking for storage space to Public Storage. 😊 They work with you to provide the best customer service and the units are clean aswell as the overall propery. Thanks again Spencer!!!

My mom recently rented from here, and I was very impressed with the cleanliness of the property and helpfullness of the staff. Ms. Katie was a joy to work with and very friendly! I wound reccomend doing business here!!

Whts up lady

Raised rent twice in 1 year. The halls are always filthy and lighting is poor. Roads are never swept so you have to dodge nails and screws when you drive in. The front looks like it's never mowed.

I recently just helped my roommate move her things out of her storage unit to go back to our collage dorm. The staff was very friendly and professional and the office was the cleanest office I have ever seen at a storage facility. The girl up front, I think her name was Katie, was very helpful and made the experience a good one. If I ever need to use a storage facility I will definitely choose public storage!

Love this place. Always try to get other people to use this storage place. Katie helped me out and provided me with great customer service. She was very nice and seems to like her job very much. Thank you Katie!

THIS. PLACE. IS. AWESOME!!! GREAT CUSTOMER SERVICE!! KATIE was SO helpful!! She helped me figure out which size boxes I needed and even gave me helpful tips on how to pack them!! THANKS KATIE!!!

Katie was great! She made my move in extremely easy and quick, answered all my questions and allowed me to move in fast saving money on my movers rate. I am so happy with my decision to use Public Storage. Thank you.

Bought some boxes. Katie was super friendly and helpful!

the staff was super friendly prices for boxes were fair priced

Exellet service, we are very pleased. Thank you Gerry and Bailey.

Safe, clean storage facility. Convenient location.

My mom moved in recently and i helped her move in. Great customer service by katie. Bought a few boxes and some tape, boxes were very sturdy. Would consider this property if i ever need storage. Clean property.

I was in a hurry to move and get my belonging packed so when I walked into this public storage location Katie and Laura were like a breathe of fresh air! They got me everything I needed to get packed in no time. It was a fast and easy process. Got all my items protected and to my new home safely thanks girls I don't what I would have done with out y'all's help!!

Katie was very helpful during the set up process. This place is conveniently located and also is very secure. If you need to store anything, this is the place to use!!

Katie is awesome, efficient, and very helpful! Happy with my choice on this location.

The young lady who assisted me on 11/19 (Laura) was wonderful. She was very professional, explained everything. She even made suggestions as far as packing my things to put in storage. Would definitely recommend you guys! Thanks again!

Katie did my lease in October it's been a month and our things are great and in tact we have a climate control 10x10. When I went in I wasn't sure what size to get when I told he the items we had she knew exactly what we needed. Katie is awesome this is the best facility we have experienced. 5 stars!

Everyone there is friendly and courteous. No problems at all.

Katie was Awesome!

Rented a large weatherized unit for almost two years and we couldn't be more happy not only with the facility but also with the managers, Laura and Katie! They were always friendly and helpful and seemed to anticipate my needs and questions! I would highly recommend this facility if they have space available! It's easy-in and easy-out onto Dorchester Road. Buildings containing weatherized units clean and well lighted. Excellent property!

Thank you, yall are the best i appriciated all the help laura gave me thank you very much

I went in to get some storage space and the woman kept repeating "select storage units" had a special. She wouldn't tell me if these "select storage units" required a commitment or what the "select storage units" were or if they were currently available. The other woman kept turning to keep her back to me and pointing to the security monitors. I thought she was counting something but then she started pointing to random points on the wall while avoiding looking at me.

Went to this location to rent. I was not greeted on my arrival. The girls that were in the office was deep in conversation with each other. (Katie & Laura) it sounds like conversation was about co-workers mind you they have a mouth worse then sailors. I went looking at boxes and after looking for about 10 minutes I was finally greeted. I walked out. Nice office but customer service needs to improve.

From reservations to move in they made the process very easy. They answered my questions and were thorough and patient explaining anything I did not understand. The ladies behind the counter were also quite fun to work with.

everyone was super helpful, property was well kept, good prices. would use again in the future!

Great location and fantastic service!!!

Great service. Laura and Katie are off da chain!! Love this place!! Clean and friendly!!

Very pleasant, fast, and friendly😁 thanks public storage

Staff are helpful and location is convenient. Property is well maintained

Good location. Well maintained.

I was set up for another storage company but when I got there the place was closed. I was stranded with a moving van, a pickup truck and an SUV filled with my belongings. I remembered seeing a Public Storage and gave them a call. The call center operator was very courteous and proficient. His patience was immeasurable. He found the size unit I needed, made a reservation and sent an email confirmation. I was only a few miles away from the business. While en route I got a call from Ron at the storage facility. He was very pleasant and made sure I had directions. Once I got there, He and Katie were very helpful. Ron made sure I had everything I needed, made sure I was satisfied with the unit and got my paperwork done expediently. They were a life saver in crunch time. Thanks Public Storage!

Great service! Everyone is friendly and helpful.

Very Helpful staff ,an very convenient location!!!

Bought boxes from Katie last week, just moved down from Columbia! She helped me with everything and was very professional!

Katie did an awesome job getting me set up with some storage space.

Excellent

always friendly

Katie and Ron are very nice! Everything was quick and easy!

Katie and Ron were so helpful. they made moving out so easy.

Katie did a good job. very helpful!!

quick and easy sign up. clean property and easy to navigate website.

Great experience, clean and quick.

Katie was helpful and friendly and got me a great discount on boxes!

Came to buy some boxes! Katie was the best! Very nice and very helpful.

I currently have a storage unit at this facility. I don't have anything to say negatively against the unit or the facility. It is clean and well kept. I do however have an issue with how they treat their repeat clients. I work in property management so I understand the business and company policies. I wanted to rent an additional two units at the same location. I was told by Katie, the property manager, that I would not be eligible for any promotional specials because I wasn't a "new" customer! That is ridiculous! I can't believe a company won't honor loyal paying, repeat customers and give them the same "deals" as John Doe! I then tried to put one of the units in a family member's name, who I brought with me, to at least get a better rate on one of the units. I was not allowed to do that either! The company policy is flawed and instead of gaining more business they lost it. I happily went down the road to a differnt company who was happy to accept my business.

Great customer service.

Awesome service, ladies went out of their way to make the renting process easy and stress free! Thanks!!!

Very friendly staff and very well kept facilities!

Very friendly staff. Gerri helped us out with storage and boxes and explained the rental process. She made everything quick and easy for us.

Very nice and knowledgable. Gerri and Katie really went out of their way to explain everything. Very clean facility and feel my belongings will be safe here!

Gerri and Katie was absolutely the best. Stopped info several locations and they were the most friendliest and made sure I was fully taking care of.

The lady Gerri that works there was really nice. She really helped me save a lot of she's the best. If ur looking for storage space I would recommend public storage.

A very nice store and had great service

Katie and Gerri were very helpful. They showed us the unit and got us all set up. The property is one of the nicest that we looked at. It is larger inside than it looks like on the outside.

Got a new rental today and had awesome customer service. Gerri was the best!!! She was super friendly, patient, and funny. I will be back and send referrals.

I recently upgraded to a larger storage unit. I was initially quoted a price over the telephone but after I went into the office, I was given a $30 per month reduction from the quoted price. I would like to thank Ayanna for the outstanding assistance she gave me. She has helped me save over $100 per month from my previous storage units.

Amazing and efficient staff. Got everything done in one day for a great price. I would recommend.

Couldn't have been happier with Ayanna! She was the most helpful and informative person.

Katie and Ayanna helped me out so much on short notice! Thank you:)

Katie was very pleasant. Helped me tremendously.

GREAT EXPERIENCE!!!! eric was more than helpful.such a pleasure to do business with.thanks

I went in last week to buy some boxes and the staff was great and very friendly. I would certainly recommend this public storage to friend or family member.

I really appreciated the staff. I felt like they had my best interest in mind. I found what I needed for my move and didn't feel pressured in the process.

I went in to Public Storage and I was greeted enthusiastically by Katie. She was very pleasant and nice in helping me find the perfect unit. This facility was very clean and accessible. I would recommend this company to anyone especially with Katie she is the definition of customer service.

i was looking for a storage untit and i got helped right away from a worker named Katie. She showed me so many things i ddint know like the many different sizes and how much space i will have. It was so nice to have someone that answered all my questions i am so happy to have a place that has a worker like Katie i will definaly using this storage company. Thank you!!! Jeff

Excellent customer service and a great facility. 4.5 stars for not having 24/7 access but everything else is awesomeness!

Nice deal.paid 20 up front. Ayanna was great.

Clean and friendly!

I went to Public Storage because I was moving. I had Katie helping me, she was friendly and helpful. I was looking at other places for storage. But I'm glad I checked out public storage.Katie saved me money! It's nice to know I have service like hers at your place of business. Thank you

Very clean units and professional staff. Thanks again! Katie runs this place like it's her own home.

Not really friendly upon our arrival. Kind of was at a distance with us like they didn't want to be bothered and we were inconveniencing them. This would be a first and a last time. If I had to I would definitely use another facility. Seems like I believe it was Tracie that waited on me didn't want to be touched nor her pen. I did use hand sanitizer also, so I returned the favor. Both ladies were far from friendly. Never Again!!!!

Amazing, saved alot of money and katie and gerri were amazing!

Great service compared to prior management. Katie and Rashard are wonderful!

Katie. .. I loved everything about what she does a work. Great knowing her. If I ever need storage again I will bring my business back.

Katie was very helpful and professional and courteous she showed me how to save some money by purchasing a bulk package of boxes.

Great

When I went to get a storage unit @ this location I was greeted by Katie who was very nice and courteous. The process was fast which was nice. The only complaint I have is the cost of and necessary purchase of a special lock that they use. I had not been made aware of it before had. Other then that its a nice establishment. This a second review. I am an existing customer and was looking to get a bigger unit. Ayanna was extremely helpful in trying to accomadate me. My only draw back is that the type of unit I was interested in was not available, therefore leaving me the only option of a higher priced unit ;(. But the great customer service made it worth it.

Went in today to get a space. Was helped Rashard and my experience was nice. Did not know about the charge to move-in until I was ready to pay but that wasn't a problem. Was required to purchase a lock, was told that they have it at the lowest price around, that was the only kind of lock that is required for all their storage spaces. Overall, my experience was painless.