Public Storage Self-Storage Units at 3034 Broad River Road, Columbia, SC

Lori is awesome. She has the best personality and professional attitude I have ever seen. She helped me with all my storage needs. I highly recommend this location and Lori

Lori is a spectacular professional. She Provided confident and considerate customer support in a hectic time period. People like make up for the rotten bunch!!!! Thanks

Since joining the military I can truthfully say without a doubt I have tried EVERY storage company on the east coast for the last 16 years and none of them compare to PUBLIC STORAGE. The units are always CLEAN anytime there was anything wrong or if something came up that was a concern to me, staff was attentive, caring and PROFESSIONAL. This particular location is personally my #1 recommendation overall. Lori the lady who works everytime I've ever gone has been phenomenal She went above and beyond in everything she has done, from the paperwork all the way down to needing a light replacement inside the unit. That lady is a big face for this company and for that my business will always be to PUBLIC STORAGE. It's because of her actions that I'm leaving this review, her sincerity and professionalism didn't go unrecognized in my book. 100% recommend to ALL my friends and family!!!!👍👍👍

Lori really is awesome...

The manager and the people at this location has helped me a lot they’re good people to work with. They will help you anyway they can the manager is a real good person there.

Kristen was of great help in informing me of the responsibilities to my account. And giving valuable information of other ways of keeping up with current things as well ,dealing with my account which was very kind and helpful customer service 😀

Lori is the best gave me awesome customer service always. She keeps the property clean and is always on top of everything. I highly recommend this location for any of your storage needs.

Lori is fantastic, very helpful and knowledgeable

Kristen was very helpful during my visit! She was very patient with me and also took her time to walk and show me my unit options! Thanks for the great customer service!

Don't feel ok about my items being there.

Great place friendly Ms. Lori is phenomenal really wanted to help nd get me situated after having to transfer storages....

Lori was very liable, helpful and very compassionate about her work and does things straight to the point and that's exactly what was needed.🙂

I am so impressed with the manager at the Public Storage where I have been currently renting a unit for the past few months. She has gone above and beyond my storage needs . The manager at this location does her job extraordinarily well . Lori is the perfect mixture of being costumer service oriented while also keeping her focus on all the other task she has . You can tell she loves what she does for a career and being able to help the people that have the pleasure of having to deal with her for their their storage needs . Signed a more than pleased costumer Miranda Reed

LORI GETS 5+ STARS SO HELPFUL & PROFESSIONAL! THANK U SO MUCH

LORI IS THE BEST! VERY DETAILED ORIENTED & PROFESSIONAL

My experience at this location was very good. I had no bad experience at all.

Friendly

Lori was fantastic to work with. I needed to rent a storage space for our student while they were at school - which I expected would be a challenge for a remote parent. Lori made changing our reservation very efficient and hassle free.

This Public Storage location has been great for all of our storage needs while between houses. Lori and the staff are always friendly and responsive. Love it!

Great customer service

I took my friend to get a space today and the service was great. Lori was very helpful and nice. She really knows her job. A pleasant visit.. Come by and see Lori if you need a space

Lori and Kristen are amazing!!! They by far have exceeded my expectations, hands down! Their customer service is the BEST that I have ever received from a storage facility in SC! If you are looking for a place to store your stuff, I definitely would recommend storing here!

I have had a storage unit for five months and the property manager has been amazing

Lori was a joy to work with. Very helpful and kind. Highly recommended.

I highly recommend this storage facility. Lori was so amazing at her job. She was very professional and courteous. The property was very clean and well maintained. If you need great customer service I strongly recommend this public storage.

I've said it before and I will continue to thank all of my wonderful customers. I enjoy helping you with your storage needs and expectations.

Lori is amazing at her job. She goes above and beyond the call of duty. Hats off to you Lori. Great job. Great place and great people.

This Public Storage is awesome. The facility is clean and the customer service is amazing. Thank you, Mrs. Lori!

Ms. Lori is very helpful and respectful. She is very hands on with her customers and makes sure they are satisfied and understand the whole process

I absolutely love this public storage !! I’ve been renting a unit here for 2+ years and not once have I ever felt like I couldn’t get the help that I needed. Kristen and Lori provide outstanding customer service! P.s This is one of the few storage places on Broad River that I would recommend

Lori was very helpful in needs and interests Of my exspectations.Exellent customer relations and acknowledgment to my needs Well recommend.

Thanks so much. Miss Beth was extremely awesome she made the process so so easy. I advise anybody looking for a place to secure your items come to public storage on broad River road and talk with Miss Beth. God bless

Lori was awesome to work with. Very knowledgeable and great personality. I had several questions and she was able to assist me with all of them.

Lori is amazing to work with—very helpful! She is professional and was great with explaining everything I needed to do. I used this storage facility for twelve years, and it took a month to get my units clear. I couldn’t have done it without her clear directions. She deserves a raise for her patience with me! 😊 Highly recommend!

Amazing Staff. I Felt as Family. Very Reasonable Prices as well, would definitely recommend! 10 Stars!

Great Staff and Very Professional!

Lori is amazing! We appreciate her help today. We have been a long time customer of this location and have seen a few different people come and go. None of them have helped us and been as nice as she has.

I'm a customer at this location and as always it's always friendly, clean, organized, and great customer service driven. It's always a pleasure to get to speak to Lori the property manager any time I come. This 5 star rating is definitely meant because I have never encountered any problems since I've established my unit.

OMG Lori has to be one of the friendliest property managers I have encountered in a long time the property was nice and clean and the customer service was on point I would definitely refer other people to this facility Kudos to Lori keep up the good work it's always a pleasure dealing with Lori you deserve this 5 star rating !!

Ms.Lori was very helpful with my move. Moving is stressful, but she made it much easier. Her customer service was immaculate! Thanks Ms.Lori your the BEST!

This goes out to my customers. You are all awesome and I appreciate you.

I have a fantastic experience with Lori she is hands down the best property manager I have dealt with And is very respectful as well as patient. I recommend public storage to anyone

Lory was very helpful with information i needed to make decisions on what was best for my needs. The area was well kept. Will be returning soon. Ty

Lori is so awesome !! I recommend her 100%

Great service. Lori was great get her.

I’ve been always going to this storage far a long time and I always get the best service from the staff Lori and she was very supportive and understanding! So by saying so far that I would advice anyone that needs storage go to Lori for best results.

Professional and gas friendly service Lori was great

Manager Lori was super cool very friendly

I give Lori 5 stars!! She was so amazing in a process that can be stressful and overwhelming. She really makes this establishment look fantastic. Lori if you’re reading this thank you for all your wonderful help!!

My girl Lori was awesome. The customer service skills she has should be bottled and sold!!!!

Lori was so helpful, she answered all my questions, I can definitely say that I will be referring all my friends and family here

Lori was patient and very helpful

Easy self storage and remote access.

I want to give Lori five stars she took care of all needs

Lori is great and easy to work with.

Lori is an awesome manager, very respectful and very to the point. I highly recommend her to anyone going through Public Storage! She seems like a people person which is very good and makes the process easy and fast!

Lori did amazing , answered all my questions , got me all ready for my storage unit when I’m ready. She is so sweet and very understanding. Thank you Lori.

Service was great and Lori is great in customer service.

I wanted to give Lori 5 stars because she was so courteous and helpful. She walked me around and showed me what she had available while telling me about all the great features public storage has to offer. The property was very clean and well maintained. I will recommend this place to everyone I know. Thank you Lori for your professional and speedy service.

I wanted to give a shout out to Lori for so professional and helping with all my questions and providing such speedy service. The property was clean the service was great. Highly recommend this location.

Thankyou Melody for your great service

I've been using this space for a couple of months now. I always noticed how the staff is out and about walking the property as an added "security". Specifically, Melody, noticed that I left my keys and bay unsecured and closed everything up for me, secured the keys, and reached out to let me know all was in order. There's something to be said about that kind of personal attention to the customer. Thank you for that.

Melody she was very helpful. Everything was explained detailed and to the point.

Melody is very good at here job she took the time out to help me and with a what I need and I thank her for that keep up the good work

Ms.melody was really nice and help me a lot this was a 5 Star service

Thankful for the help Joselyn has always been.

Melody was very helpfull and i got what i needed no help from uhal

I won't ever use Public Storage ever again. They kept jacking up my rent every year, and if you empty your storage unit and close it out the morning after month renews, then they will charge you the entire month's rent and won't pro-rate at all! I rented a unit with another company also in Columbia, and after 5 days my plans changed and I went to their office and told them I wasn't going to need the unit after all and wanted to go ahead and close it out and grabbed the few items I had gone ahead and dropped off. To my surprise, they gave me a 100% refund and didn't charge me a dime despite having the unit for several days!! Just another reason why I won't use Public Storage. They're nothing but greedy. (My unit also apparently had rats or some kind of rodent because several boxes had holes chewed through them, guess pest control is also too much to ask for)

Joselyn great service patient and very helpful.

Awesome customer service! Joselyn is a great property manager and very informative!

I appreciate your help Joselyn .Thanks you so much

Ms. Melody was very helpful with showing me the unit and getting me checked in. Thanks a lot!

Fast, friendly and professional!! Affordable as well. Highly recommended.

The online was easy to reserve, the agent on duty Melody, was very friendly and very good at explaining the storage size and prices! I thank you all for providing good services!!!!

Melody is absolutely great to work with. Always helpful and professional!

Ms. Joselyn was absolutely wonderful professional and provided me with exactly what I needed, she’s awesome! An asset to the company.

Great service

My experience with Public Storage was very pleasant! Melody was extremely patient and helpful. She ensured that all of my needs were met and addressed. It was actually the fourth property that I had gone to and I am happy that this was the one I chose.

Very helpful and nice place

Very nice, Joselyn was so kind and had a great smile

I had a great experience , joselyn helped me alot , showed great customer service , and went above and beyond to make sure I was satisfied ! I would definitely recommend going here and asking for her !!

Excellent customer service! Breaks down any and every information you need to know. Kemyatta was very helpful and went the extra mile! THANK YOU!

Joselyn was a huge help and made sure the already easy process was even easier. Her personality and friendliness is unmatched and is for sure an asset to Public Storage.

Best storage place. Joselyn has all the answers

I place an order online for a storage rental and when I got to the place Joselyn was able to pull up my information quickly and get me the storage I needed it this is my second time using public storage I never had an issue with them they always have storage big enough for my things and I will continue to use them. Joselyn was very patience and informative.

Kemyatta and Joselyn both were excellent help wit my rental had a lil issue wit my account dat Kemyatta an Joselyn both went over an beyond 2 fix my account i appreciate them both on a job well done thank yall very much👌👍

Joselyn is the best. Needed help fast and she helped so much. Answered every question and got me in and out

If I could give this location a negative star I WOULD. My belongings from my 1 bedroom apartment have been in a unit for less than a month and I returned to my unit to find it had been visited by mice. There are rat feces on my clothes & belongings. My boxes have been completely chewed through and had to be thrown out completely. I will have to throw away so many of the things that I own. Please DO NOT RENT FROM THIS LOCATION. The office was not helpful what so ever and only advised me to file a claim. Did not offer to move my belongings anywhere else or offer any other suggestions.

Kem and Taylor were amazing! Very nice and cool to talk to...Got me in and out quickly!

Great place and service. Joselyn has the answers to all your questions. Sure did mine

Joselyn great to work with i recommend this location

I had the pleasure of meeting and working with Ms. Joselyn. She made this whole experience easy and smooth. She gave me all information I needed and even help me get some items to protect my things. I would recommend this location to anyone. She is very professional and welcoming

Joselyn was fantastic to work with. Pick this location for your storage needs.

Joselyn was Awesome! I definitely recommend this location

Excellent Service ( Joselyn)

I was helped by an angel today by the name of Joselyn. I had originally reserved a space at another Public Storage further down from this location. Upon arrival it was bought to my attention that they were shut down for a few days due to an fire. And i couldn't move in.. They then suggested that I come to public storage which is managed by Ms.Joselyn. she went above and beyond to accommodate me to make my moving experience better as I was frustrated from not being able to keep my original reservation. Thank you so much for the AWESOME CUSTOMER SERVICE!

Very friendly and very thorough. They make sure every detail is clear to the customer.

Ms Debbie is a really good tour guide

Ms Debbie she the best make it easy for me thanks Ms debbie

Sign on door says BACK AT 115p, 2pm no one answering door, woman went in qith me sitting here. Waiting > 1/2 hr. Only have one day off work. Why should I pay convenience fee when office should be open, THEY post the will back at time on the door!!.

Are you the Public Storage spot directly across from a Bus 801 stop/bench?

Very clean place, Ms Debbie very friendly and super helpful! I feel my things are safe here.

Ms. Debbie was great with helping me get what I was looking for.

When i arrived the they were very friendly and helped me with all my needs

Customer service was excellent, far exceeded any place I've been before.

Not just any business offers great customer service but, I can tell you where to find it!! 3034 Broad River road talk to Deb she has defined what customer service should be!

Crystal was very wonderful and helpful. I will most definitely recommend my friends and family.

Outstanding customer service, exceptionally knowledgeable!

Excellency customer service from Deborah

Mrs. Debbie gave me great customers service and gave me full detailed about how storage system works. Thanks alot

Great service. Pleasant manager

Sharona was amazing!!!

Store 3034 well clean and had great talk with the manager sharona. I will refer

Bobbi give me great costumer service and I'm happy for that. Thank so much for a great service

Debbie was extremely kind and helpful. Would recommend this facility to any military members out there.

Ms. Debbie delivered exceptional customer service from beginning to the end of the transaction. The space rented was exactly what I needed. Thank You!!

Going into places where I’m not 100% sure what I need is always stressful. Debbie was more that helpful explaining the size differences for boxes and units to help with my upcoming move. I’ll definitely be coming here once I have everything ready to move! I wish there were more people like her willing to just be nice and helpful!

Debbie did a great job taking care of us and making sure our stuff was safe and secure!

My Experience Was The Best By Far! In And Out! Customer Service Grade A. Thanks To Ms. Joselyn 🤗

I'm here now and Rebecca is great made move in awesome

Here now to get storage Rebecca is real Nice

Staff was great and good experience

Sherrell was very helpful and informative.

Sherrell was fantastic and accommodating! Thank you!

Debbie gave me great customer service

Sherrell have a great customer service

Great service with Debbie. Fast and very friendly would definitely recommend

Sherrell was very helpful and attentive to any questions I had . Nice personality and welcoming spirit .

Debbie was courteous very informative and gave me very good customer service. She even helped by driving me to the storage to drop my things and took me back to the office. It would have been a long walk back. Thanks Debbie 👊

Sherrell was great. Super nice and informative not to mention fast and efficient. I wish all customer service representatives were as swift as she was. It's why I always choose Public storage.

My experience with sherrell was great.

Actually knew what she was talking about and doing. It's nice to do business with someone who is so on point and courteous!

We stored very special equipment ... very secure

Had a great experience with Sherrell! Thank you!

Debbie was ver amazing and helpful

Great work

I was going to a uhaul storage facility, meet Sherrell on a fluke she told me about her place (public storage). she set an appointment and a follow up call. excellent storage facility, very professional, very pleasant to work with. answered and explained all my question very patience . thanks Sherrell I need more employees like you. *hint hint

Sherrell did a great job. She assisted me with all my questions and was customer friendly. You service was great Sherrell keep up the good work.

Thanks Sherrell....for the polite manner in which you conducted business with me today, your knowledge about the storage unit that would best meet my needs and for your pleasant attitude. It was a wonderful 1st experience with Public Storage because of you. Wander

Better than expected! Service is great; clean area; awesome security. Highly recommend speaking with Sherrell!

Had a wonderful experience with Sherrell @this location. She was very helpful and made my purchase very much worth it. She made me feel like I have known her for years. Thanks alot!!

Sherrell and Lea both have great customer service, and will definitely do business with these ladies again... keep the great work up ladies

She was really friendly and helpful. I was very happy with my visit

Everything was great Sherrell done a great job

We have used Public Storage multiple times. We've had contact with Ms Donna, Ms Patti, Ms Sherrill and Ms Debbie. On EVERY occasion, including the national customer service, they've been professional, personable and caring. Ms. Debbie made the process super easy. If any of these ladies were having a bad day, you'd never know it! We felt like we'd known them forever, lol. We would recommend Public Storage to all our family & friends. Keep up the good work!!!

Great

Sherrell was so awesome!!! She made my visit so pleasant..she's very knowledgeable and great customer service..She went above and beyond and exceeded my needs...I will definitely recommend this location bc of her.....She's a keeper

Sherrell was AH-MAZING!!! I felt like I was talking to an old friend! I appreciate her professionalism and thoroughness! Definitely a great addition to your company! -Brittani

Sherrill did a great job! Thank you

Great Management, Sherrell Helped me out a lot. She’s very professional & Has great customer service Thanks A lot Sherrell !

The customer service here is great Sherrell is a lively individual and very knowledgeable in her field.

Ms. Debbie rocks she was very nice and helpful!!!!!

Sherrell has great customer service loved her

Sherrill was the bomb

SHERRELL! I came in to make a payment on my current invoice. Sherrell was absolutely fantastic! She was quick and very courteous! She thoroughly reviewed my account and some options for relocating my items from a different location. This is true customer service!

Very polite and fast service. I’d recommend it to many. One stop shop

Great and professional. Super easy and clean!

Sherrill was very helpful and kind, we got a better unit at a great price!!

Sherell was very informative and great with customer service. Very pleased with the interaction and will be renting a storage unit from this location. Highly recommended!

I had a wonderful experience, my rep Sherrell was a delight and very informative and helpful!!

Sherrell and Debbie did and excellent job with helping me. They are very professional. Great job..

Ms. Debbie was very helpful today. She asked what all was trying to put in storage, then she recommended the size I needed, and it was a perfect fit. She also recommend something to put in the unit to help prevent mold and things of that nature. I would definitely recommend this location.

Very courteous and helpful

Great customer service from Sherrell! She was very informative and friendly. She made sure i pick the right storage for my needs and at a great price. Thanks a bunch!

Great worker very professional loyalty respectful n knows her job

The units are very clean and the woman working, Debbie was very helpful and friendly. I would defiantly recommend them!

Sherrill was extremely helpful with insuring that I was able to get the proper size storage unit. I'm very pleased with my service. Good job Sherrell!!

Sherrell was the bomb!!!

Thank you Sherrell !!!! For your quick service .

Ms Debbie was very nice! I have never needed storage before this was my first time. She was wonderful! Explained everything from renting to suggesting how to arrange my things to make better use of the locker . She really does her job well and she really cared about my insecurities. I will recommend her to anyone needing storage!

Friendly staff! Fair prices! Good Location!

Great place.

Fair prices.

Sherrell was great! Very helpful and accommodating. We had a little hiccup with our storage unit not closing and Sherrell cared enough to not rent us that one and put us in another one.

Sherrell is a excellent young lady. She has wonderful customer service I was lost trying to get there and I had to call and she pointed me in the right direction even though I was still lost and stopped in the middle of the street lol. She is a keeper!! Thank you Sherrell for your GREAT CUSTOMER SERVICE

Great experience with Annetta! Thanks!

Ms. Debbie was great.. Really apppreciated the excellent customer service ..

Sherrell made the experience wonderful. She was knowledgeable, patient, and gracious.

I must say my visit with Sherrell was most delightful I had a great experience she explained everything to me showed me where I was going to be moving into and was able to help me with my transfer with no problem Public Storage is definitely my way to go thank you again!!!!!

Debbie as absolutely great to deal with! Highly recommend!!

Debbie is Great. Meets you with a smile. Great Customer Service.! Thanks Debbie!

Jennifer is awesome and very helpful! I highly suggest this location!!!!

Jennifer is amazing and considerably helpful. Would recommend to any UofSC student looking to store stuff for the summer

Jen was awesome. She was very helpful and friendly.

It was a quick and easy service and staff was friendly and answer all my questions with any stress.

Lady working here was extremely rude and unhelpful

Jennifer customer service was excellent she helped me with my issue with no problem Thank You

Lady was very rude and unhelpful

Me. Lea was a doll and the other young lady jenn were very informative. I received my call from the storage place within moments of making my reservation. The unit was enough for what I have and I was very pleased with their customer service.

Jennifer was amazing. She took care of all of my needs. I am so glad I met you!

Jennifer was happy, helpful and friendly!

Jennifer Was Awesome Great Customer Service!!!! I've stored my things here before great prices

Jen was great !!!

The toilet has been out of order for over a month it's an inconvenience to people who uses facility and are trying to straighten or clean their units

Great customer service!!!

Jennifer was awesome

I stopped in a few days ago because I needed a few boxes to start packing to move and Debbie was very helpful. I explained to her that I was just looking to get a few boxes to start my packing and wasn't sure what else I would need yet. She then took the extra time to show me other items I might need and explained how they can make my move easier. I didn't realize all the options there were and will be back once I get further along in my packing.

Ms. Debbie is the most patient and professional person I've met in a business in a long time. I'm Ms. L-B, and I wish everyone could be as nice as her when I have to take care of business. Ms. Debbie, I don't know if you could see this, but, if I could give you an extra $7.50 an hour, I would. Many blessings to you, thank you for being patient and kind.

All staff, specifically Debbie, were extremely nice and helpful, I am definitely coming back to this location for all my storage needs

Debbie was so very helpful guiding us through the entire process as this was the first time we have rented a storage unit.

The property is tight parking when you first get there, but the units are nice and clean. Debbie is extremely friendly and definitely lets you know that she wants you to be satisfied. I'm so appreciative that she was friendly and willing to make conversation while answering any questions I had. Definitely the best choice to store your stuff.

Debbie was very helpful, professional and timely in contacting me regarding my reservation and at check in. I appreciate her help with this new experience.

Ms. Debbie was very helpful and kind. She even stayed after hours to help. The facility was clean and well-managed.

Wonderful experience! Nice, clean facility. Jennifer and Debbie were very helpful and made it an easy process for me!

Jennifer has wonderful customer service

I love Jennifer she rock. she got me in and im happy because I got alot of stuff done.i would recommend people to come here no doubt about it

It was an easy process getting my storage unit, Jennifer was very helpful and friendly. I would certainly recommend this place if you're looking for a storage container!

Didn't need storage just yet, but stopped in to see what all I would need to do when I did. Ms. Debbie explained everything to me, including what all I would need to protect my furniture while in storage. I will be returning here in the near future to rent a storage locker, and I will feel comfortable storing here.

Great staff Deb got me in and out quick.

Debbie is awesome great service

Debbie was awesome . Very fast very friendly

Enjoyed meeting the property manager Debbie. Very knowledgable and helpful finding me the locker.

Mrs. Or Miss Debbie was very nice to me and my family. Thanks Mrs.or Miss Debbie lol

Debbie was so helpful with our rental. She answered all our questions. She was very prompt and courteous when she called to verify our reservation.

Debbie was great. She was very patient with me. Wonderful assistance, wonderful service.

Had a great experience here, Debbie was very helpful, very knowledgeable and made this very easy for me. Great service!

Debbie was great customer service was wonderful

Mrs. Debbie was very nice quick and to the point! I told her what all I needed in there and she directed me to the correct size and all. First time getting a storage and if I shall ever need another one definitely will pay her a visit again!

Had an amazing experience, Simae and Debbie have been extremely helpful

The employees here are very helpful and courteous. Highly recommend their facility.

Convenient location. Close to my house and secure area. People are friendly and professional!

The property manager, Debbie, was very nice and helpful. The move in process was quick and easy.

Jasmin was awesome...she got us in and out very fast twice because she was busy I recommend this property to everyone!

Jasmine was awesome 😘😘😘

Debbie was friendly and efficient. What I appreciated most was how patient she was with me, no question or concern I had was too big or small!

The ladies at this property were extremely helpful !

This was the first time I have ever stored stuff and the customer service was great. They answered all my questions and made it super easy. Would recommend to anyone!

She was very friendly and helpful!!!!!

Great service from Shelley and Makaela. Went in to lease two times and they answered all my questions. Good job.

Everyone was very helpful. I feel my property I have stored here is very safe.

Jasmin was a big help! Quick and convenient!

Great experience!!!! Staff was very friendly and knowledgeable!!!

Great job to the people here. I am in the process of moving and Makaela was very helpful answering questions for me.

Staff was helpful. Came in for some boxes and left with some tape too. Friendly and knowledgeable.

Shelley was Awesome with a A thank you for awesome customer service. .

Kimberly was very professional and extremely helpful, thanks so much Kim

I have a unit at this location and have never had a problem. Makaela have been a wonderful individual with great customer service. She makes sure you are satisfied with your rental and confident that your items are safe. I would recommend you visit this property.

Kimberly was a great help. Thanks public storage

this is my first time ever using a storage facility due to my leaving the country; but any skepticism that i may have had prior is non-existent after meeting Kimberly. She was extremely friendly and helpful and gave me the run-down on everything without sounding robotic lol. i also love that someone else (with my approval) can come by and check on my things while i am away and all of the security features.

Tonya was awesome to work with in helping me decide if this was the right fit as a storage site for my company. Great customer service!

Even though i didn't get anything i was looking for. Tounia went above and beyond for me. I needed two units on the same property,she didn't have any. In her eye's i could tell she wanted me me satisfied. she called all sister properties in the area just to find me what i needed. In the end i was satisfied with how professional and determined she was to fulfill my request... Hats off to Tounia!!!👍👍👍

Makaela was a great help. She made my renting experience very easy and I was able to save some time by stopping in to see her!

Although I didn't need their services, if I did Tonya, was amazing! !! She even helped me take care of some of my business based on her experiences. She was upbeat courteous and helpful. She really put the time in that a customer would want and need.

Kimberly did an excellent job. Very helpful and courteous!

Jessica gave me great infirmation on how to make my payment online! Thanks again!!

Awesome location.

thanks jessica with helping me pay online great customer service!!!

very clean and jessica was much help renting the unit

Had a reservation! Quick, fast, and great customer service!!! Thank you Jessica! !!

went in to get prices makaela was great she is hilarious made a great impression I will be renting from her when im apartment lease is up thanks

Went to purchase boxes!Great customer service! Thank you so much Jessica!!

Nice polite staff.

Service here was great! The manager Makaela was very personable and knowledgeable and was able to help me get the perfect size to fit all my things. I would definitely recommend this place to others!

Makayla was great! She made the experience memorable! She was very friendly and funny! She was knowledgeable about the products and made sure i didnt not waste a trip. Thank you!

I would like to thank Makeala for her exceptional service and great attitude while I purchase my storage unit.

Makaela was awesome in helping me get everything set up for my move. Would definitely recommend! !!!

Makaela was so nice and helpful! Awesome customer service

Very nice, very helpfull

Service was Excellent!

Great job Bill

This was the first time that I had to use a storage facility. There was a lot of questions that I needed to to know. When I put in my info online, not even five mins. went by I get a phone call from Public storage. It was a lady name Ms. Erica and she was very nice to me on the phone and I was glad that she was able to help me out on trying to see what size I should get. So I went down to the location site to see if I had like the size that I pick out. I went to see Ms. Debbie but, the lady at the desk told me that I was at the wrong location. Ms. Tova ended up helping me anyways on looking at some of the sizes and she didn't mind to help. She was very nice also and made sure if that size was right for me. The best part is that Ms. Tova sent me to the right area where I was suppose to meet up with Ms. Debbie. So she called her to let her know that I was coming down. She didn't have to do that, But I was very pleased that she did. So when I went to the right location and met up with Ms. Debbie, she gave me the run down on pros and cons on storing beds and making sure that I should have some type of wrap on it. She also let me know what was I signing for and why as I was putting my name on it. Overall, the place and the storage are very clean and very secure. Plus I loved the help that these three women gave me since this was my first time renting. Good staff and good people. I would go there again since I know I will be treated like a King.

Great service

Debbie was very helpful

I don't usually leave feedback but my experience here was so above and beyond my expectations that I'm making an exception. The facilities were clean and secure. Debbie answered all my questions and was helpful without being pushy. Not sure if all Public Storage units are run this well, but I'll definitely use them again if I need to in the future.

Went to purchase a unit today and jessica customer service was excellent! Very helpful in helping me understand the contract! Move in went great!

Sylvia Noble with my experience, public storage has been wonderful, the staff, Tova and Stefany are 'GREAT' !!!, Their professionalism in the field speaks for them! "U GO GIRLS" and thanks a lot, Ms. Sylvia

I stopped in to this property today to see about possibly renting a unit this fall. Both Debbie and Erika were extremely helpful by explaining the process and showing me available unit options. Thank you both so much for taking the time to provide great customer service (something that is extremely rare today)!

I went to public storage to purchase boxes for my husband costume party that were having tonight. The employee jess seemed very interested in what we were doing with the boxes. She was very helpful. And i came just for boxes and walked out with tape as well.Thanks again public storage for the awesome customer service!

I have a unit at this location and I have been very impressed with the customer service. I have personally dealt with Tova, Stefany, Jamie and Angi. I will recommend this property to my friends and family! Thanks for the Great service

I had a great experience at this location today. I have had a storage unit at this facility for the past 5 years, and there was a previous employee named Santa that took exceptional care of me as a customer there for many years. When I returned to the location today to clean out my unit, unfortunately Santa had left the company, but I was assisted by the District Manager, Jack. He helped to resolve all my issues in a most patient and kind way. I was very pleased with his service.

I was a great experience!! Debbie was very professional, helpful and nice. She explained everything in easy to understand terms. My only suggestion would be for the corporate office to include in their online process, that mandatory insurance will be required at the time of registration. The facility is clean and well maintained.

Exceptional! Awesome service, clean spaces. Debbie not only took the time to show me a couple sizes, she also showed me how to arrange my furniture so I could get a smaller space, saving me money! Very easy experience! If you need a storage space Debbie will take care of you! Will recommend to friends and family! Thanks Debbie for being so helpful!

Best decision I made on my move from Albany, NY to Columbia, SC. Nice facility. Debbie was very helpful and courteous when I got there to move in.