Katie is very friendly and helpful. She helped me with my concerns and was able to resolve them. Thank you .
Had some questions about getting a storage unit and miss Katie was very pleasant and helpful for little ole me then you Katie
Katie was very helpful!!! Answered all my questions.
Shannon is very informative, she assisted me with getting the best size unit for my property and she provided me with good storage information to prevent storage to my belongings and to keep my property safe. KEEP IT UP SHANNON AND THANK YOU !!!
Shannon is amazing. She went beyond her job to assist me with cleaning out my unit and transferring to another unit. Shannon and Katie are very professional and attentive to the needs of their customers.
I can only share my experience which was good with Ms. Shannon.
I could tell that this lady wasn't feeling well on that particular day but still she stayed at work to ensure that I got my unit and that I was satisfied with my unit. My overall experience with her was good.
Kate was great! Nice and welcoming very informative and helped us get our needs met. Very helpful!! Thank you to Kate
Katie at Public Storage has been so helpful to me with questions about a car space, small unit, and now a transfer to a larger unit. She is always been patient and friendly and I always appreciate that. I am going through a lot right now and without going into detail, I feel really alone. She was kind enough to listen. Thank you Katie, for everything.
Shannon at Public Storage was wonderful in getting me my car space and small unit. I am so sorry this is a delayed review Shannon, I couldn't remember your name until the other day when you called me back about me transferring to a larger unit. Thank you for calling me back. Shannon is very friendly and goes the extra mile to fix what the computer didn't get right. She said she would fix the discounts that didn't go through as they should and she got it done.
These ladies are the best here!
Great person Really helped me a lot
Thanks, Shannon, for being extremely helpful with my account!
Very excellent customer service my experience was very very excellent
OMGgg Ms. Shannon is the Absolute Best!!
She was so helpful and informative..put my anxiety to rest when I fell behind for the first time. The location and customer service is everything here. Very satisfied customer.
Shannon was great with customer service
Katie is friendly, responsive, and incredibly helpful. I had a very specific need (door clearance) and she could not have been more accommodating as she helped find a unit that worked for me. Highly recommend.
Katie is always pleasant when I stop by the office.
Katie helped with my issues to get them resolved. Very professional and polite.
Easiest visit I've ever had with Public Storage. Erin made everything hassle free
Both Beth and Katie bring stellar service & friendliness to their customers and are very helpful in keeping all clients updated on any news dealing with the property. I highly recommend this location overall of them simply bc your belongings are in good care and protection with them in charge. I give ⭐⭐⭐⭐⭐'s
Beth was excellent in solving my issue. She put my needs first which shows the attention to detail and the compassion to make sure I was taken care of. She knows how great customer service can make a job a more at easy effort. Thanks again for all you do.
My first time ever using storage units and I will say I was a bit skeptical about it, but the lady worker named Katie Walked me through everything made me feel very comfortable about leaving my personal belongings there talked about everything that needed to be discussed. I feel very comfortable leaving my stuff there now and I would recommend it to anyone.
Beth helped me find the appropriate storage for my needs!
I had a great experience here I had so much help and all my questions answered, Katie was a great help in this and I will be recommending to friends and family.
I went to pay my storage bill and Beth I got my storage bill down . I am so grateful . The best customer service ever. Thanks again Beth.
I would like to take a moment and give well deserved recognition to public storage, and property manager Katie at the location at 3034 Broad River Road. I bought 2 units at auction and with unforseen issues through great communication and working together made this experience positive! I really appreciate Katie and the job she does! Look forward to working with her in the future! I would rent here if I needed to!
Beth was very professional and polite. Always provide me with excellent customer service. Been with her for years and enjoy my storage at public storage broad river, Columbia, sc
Beth was awesome! I had a problem & she solved it in a timely manor. Very pleasant to work with, keep up the good work! Thanks Beth! YOU ROCK!
Always great customer service at this storage
Beth was lovely and incredibly helpful! All customer service staff were so kind!
Katie was absolutely amazing!! She welcomed with a warm smile when I arrived. Walked through the entire process of getting a perfect storage unit and answered all my questions, even what I thought was silly ones!
Beth was amazing, welcomed with a warm smile upon arriving. Walked through the entire process of getting a perfect storage unit and answered any questions I had!
Service was great. Would recommend to others. Thank you Katie and Brandy for your help.
Katie was very helpful with my storage rental experience. She was very patient and explained the process as we went through them. Thank you Katie
Public Storage units are clean and perfect for my storage needs. Katie was very helpful. She’s accommodating and professional.
I bought a storage unit but I ended up not needing it again Because I had a family emergency so i had to leave the state unexpectanly,the staff at public storage was incredible.I recommend them 100%.They helped me with my issue and they resolved it for me.I am so thankful for them.I will definitely be using them when needed again
Beth was amazing she helped me so much
Very clean and professional staff.
Kristen and Laurie were great! They answered our questions very clearly and they were very nice to us!
Open office and courteous very helpful staff. A refreshing change. Thank you Katie and Beth!!
Katie Brandy and Jovett were very helpful with the rental process. Thank you for your help .
Fantastic customer service! Experienced, informative, and polite staff.
Here was the best service and Lori was so nice and sweet. Coming here was the best storage customer service.
Great service and just a awesome person. Thank you Lori.
Lori was very helpful and in a convenient location.
Lori, provided me with great customer service with my move out process
Kristen was great helped me with a quick pase very friendly and on going great worker
Kristen she is very helpful good customer service she know what she is doing
Kristen took good care of us, asked questions and answered questions to lessen our moving anxieties. Now, we're completely comfortable and assured by Kristen's excellent customer care.
Lori was OUTSTANDING!! She was patient & very helpful with everything I needed I appreciated everything. Thank you!
Lori is awesome and very helpful
I am so impressed with the manager at the Public Storage where I have been currently renting a unit for the past few months. She has gone above and beyond my storage needs . The manager at this location does her job extraordinarily well .
Lori is the perfect mixture of being costumer service oriented while also keeping her focus on all the other task she has . You can tell she loves what she does for a career and being able to help the people that have the pleasure of having to deal with her for their storage needs .
Signed a more than pleased costumer
Miranda Reed
Very friendly and professional. Lori explained everything very well. She even helped me with downloading app and registration of my unit.
Laurie was awesome! She made my storage finding process a breeze and got me in and out! Also she got me the best one for my belongings at a great rate
Ms.Lori at this property is awesome she is so helpful and willing to assist in any way shs can. She is always making sure the property is secure and no theft is taking place. She is overall by far the best
Brake service always on time customer service is always at the park never fails no worries everything's okay here at this place clean property good security
Anyone looking for a safe place to store your belongings this location will go above and beyond to make sure you get settled. I didn’t have a great experience with CubeSmart and needed to relocate this was closer to where I stay at. Mrs. Laurie was understanding that my unit would be empty until I get moved in, no pressure was applied for the two months it was left empty.
This is a safe haven for those in between moments that happens in life and I had a great experience with Mrs. Laurie.
Thanks Mrs. Laurie!
Lori yes it’s very helpful. Patient and had no problems answering any questions I needed clean property well kept property if I must say so and easy assess that’s what I love the most recommend and I will recommend it to any of my family member and friends but most of all they don’t make people like Lori anymore and I’m greatly appreciate thanks God for Lori patience💫✊🏽 yes, Who is Lori the property manager there?💪🏾
The lady that helped me was awesome. She was so nice and personable. I highly recommend this location
I had a great experience working with Mrs.Beth she has great customer service
I have a fantastic experience with Lori she is hands down the best property manager I have dealt with And is very respectful as well as patient. I recommend public storage to anyone
I am, very, pleased with this place so far. Lori was wonderful through the whole process of checking in. She handled multiple clients with efficiency. Plus, she made me feel important when it was my turn. My unit was clean. I have only had things here for a couple of weeks, but am happy so far with the experience.
Beth took care of me!! Wish I could get her some Michael Jackson concert tickets or a T-shirt or something. Somebody give me some ideas or let's all pitch in to get her something. You really came through in the clutch Beth You are the Best!!!
Ariel the customer service rep, has the sweetest personality, she is very knowledgable of her job, very patience. I can also say the same about Brandy these ladies are so professional and very nice.
After, so much ups and downs, with customer service. Kristen did a wonderful job helping me get everything straight, with helping me transfer my storage space.
Lori was very easy to work with and very professional.I recommend this facility for all your storage needs.
I enjoyed the complete customer service from Lori!
I've used storage units quite frequently in my life and this storage on broad River road is the best yet. The manager, Lori I think, is very professional, knowledgeable and friendly. She explained everything about the unit and helped me choose the right size for what I needed. The grounds are also well kept. I have recommended a couple people who also have units there would recommend this place to anybody.
Lori is awesome. She has the best personality and professional attitude I have ever seen. She helped me with all my storage needs. I highly recommend this location and Lori
Lori is a spectacular professional. She Provided confident and considerate customer support in a hectic time period. People like make up for the rotten bunch!!!! Thanks
Since joining the military I can truthfully say without a doubt I have tried EVERY storage company on the east coast for the last 16 years and none of them compare to PUBLIC STORAGE. The units are always CLEAN anytime there was anything wrong or if something came up that was a concern to me, staff was attentive, caring and
PROFESSIONAL. This particular location is personally my #1 recommendation overall. Lori the lady who works everytime I've ever gone has been phenomenal She went above and beyond in everything she has done, from the paperwork all the way down to needing a light replacement inside the unit. That lady is a big face for this company and for that my business will always be to PUBLIC STORAGE. It's because of her actions that I'm leaving this review, her sincerity and professionalism didn't go unrecognized in my book.
100% recommend to ALL my friends and family!!!!👍👍👍
The manager and the people at this location has helped me a lot they’re good people to work with. They will help you anyway they can the manager is a real good person there.
Lori really is awesome...
Kristen was of great help in informing me of the responsibilities to my account. And giving valuable information of other ways of keeping up with current things as well ,dealing with my account which was very kind and helpful customer service 😀
Lori is the best gave me awesome customer service always. She keeps the property clean and is always on top of everything. I highly recommend this location for any of your storage needs.
Lori is fantastic, very helpful and knowledgeable
Kristen was very helpful during my visit! She was very patient with me and also took her time to walk and show me my unit options! Thanks for the great customer service!
Don't feel ok about my items being there.
Great place friendly Ms. Lori is phenomenal really wanted to help nd get me situated after having to transfer storages....
Lori was very liable, helpful and very compassionate about her work and does things straight to the point and that's exactly what was needed.🙂
LORI GETS 5+ STARS SO HELPFUL & PROFESSIONAL! THANK U SO MUCH
LORI IS THE BEST! VERY DETAILED ORIENTED & PROFESSIONAL
My experience at this location was very good. I had no bad experience at all.
Lori was fantastic to work with. I needed to rent a storage space for our student while they were at school - which I expected would be a challenge for a remote parent. Lori made changing our reservation very efficient and hassle free.
This Public Storage location has been great for all of our storage needs while between houses. Lori and the staff are always friendly and responsive. Love it!
I took my friend to get a space today and the service was great. Lori was very helpful and nice. She really knows her job. A pleasant visit.. Come by and see Lori if you need a space
Lori and Kristen are amazing!!! They by far have exceeded my expectations, hands down! Their customer service is the BEST that I have ever received from a storage facility in SC! If you are looking for a place to store your stuff, I definitely would recommend storing here!
I have had a storage unit for five months and the property manager has been amazing
Lori was a joy to work with. Very helpful and kind. Highly recommended.
Lori is amazing at her job. She goes above and beyond the call of duty. Hats off to you Lori. Great job. Great place and great people.
I've said it before and I will continue to thank all of my wonderful customers. I enjoy helping you with your storage needs and expectations.
I highly recommend this storage facility. Lori was so amazing at her job. She was very professional and courteous. The property was very clean and well maintained. If you need great customer service I strongly recommend this public storage.
This Public Storage is awesome. The facility is clean and the customer service is amazing. Thank you, Mrs. Lori!
Ms. Lori is very helpful and respectful. She is very hands on with her customers and makes sure they are satisfied and understand the whole process
I absolutely love this public storage !! I’ve been renting a unit here for 2+ years and not once have I ever felt like I couldn’t get the help that I needed. Kristen and Lori provide outstanding customer service!
P.s This is one of the few storage places on Broad River that I would recommend
Lori was very helpful in needs and interests
Of my exspectations.Exellent customer relations and acknowledgment to my needs
Well recommend.
Thanks so much. Miss Beth was extremely awesome she made the process so so easy. I advise anybody looking for a place to secure your items come to public storage on broad River road and talk with Miss Beth. God bless
Lori was awesome to work with. Very knowledgeable and great personality. I had several questions and she was able to assist me with all of them.
Lori is amazing to work with—very helpful! She is professional and was great with explaining everything I needed to do. I used this storage facility for twelve years, and it took a month to get my units clear. I couldn’t have done it without her clear directions. She deserves a raise for her patience with me! 😊 Highly recommend!
Amazing Staff. I Felt as Family. Very Reasonable Prices as well, would definitely recommend! 10 Stars!
Great Staff and Very Professional!
Lori is amazing! We appreciate her help today. We have been a long time customer of this location and have seen a few different people come and go. None of them have helped us and been as nice as she has.
OMG Lori has to be one of the friendliest property managers I have encountered in a long time the property was nice and clean and the customer service was on point I would definitely refer other people to this facility Kudos to Lori keep up the good work it's always a pleasure dealing with Lori you deserve this 5 star rating !!
I'm a customer at this location and as always it's always friendly, clean, organized, and great customer service driven. It's always a pleasure to get to speak to Lori the property manager any time I come. This 5 star rating is definitely meant because I have never encountered any problems since I've established my unit.
Ms.Lori was very helpful with my move. Moving is stressful, but she made it much easier. Her customer service was immaculate! Thanks Ms.Lori your the BEST!
This goes out to my customers. You are all awesome and I appreciate you.
Lory was very helpful with information i needed to make decisions on what was best for my needs. The area was well kept. Will be returning soon. Ty
Lori is so awesome !! I recommend her 100%
Great service. Lori was great get her.
I’ve been always going to this storage far a long time and I always get the best service from the staff Lori and she was very supportive and understanding! So by saying so far that I would advice anyone that needs storage go to Lori for best results.
Manager Lori was super cool very friendly
Professional and gas friendly service Lori was great
I give Lori 5 stars!! She was so amazing in a process that can be stressful and overwhelming. She really makes this establishment look fantastic. Lori if you’re reading this thank you for all your wonderful help!!
My girl Lori was awesome. The customer service skills she has should be bottled and sold!!!!
Lori was so helpful, she answered all my questions, I can definitely say that I will be referring all my friends and family here
Lori was patient and very helpful
Easy self storage and remote access.
I want to give Lori five stars she took care of all needs
Lori did amazing , answered all my questions , got me all ready for my storage unit when I’m ready. She is so sweet and very understanding. Thank you Lori.
Lori is an awesome manager, very respectful and very to the point. I highly recommend her to anyone going through Public Storage! She seems like a people person which is very good and makes the process easy and fast!
Service was great and Lori is great in customer service.
I wanted to give Lori 5 stars because she was so courteous and helpful. She walked me around and showed me what she had available while telling me about all the great features public storage has to offer. The property was very clean and well maintained. I will recommend this place to everyone I know. Thank you Lori for your professional and speedy service.
I wanted to give a shout out to Lori for so professional and helping with all my questions and providing such speedy service. The property was clean the service was great. Highly recommend this location.
Thankyou Melody for your great service
I've been using this space for a couple of months now. I always noticed how the staff is out and about walking the property as an added "security". Specifically, Melody, noticed that I left my keys and bay unsecured and closed everything up for me, secured the keys, and reached out to let me know all was in order. There's something to be said about that kind of personal attention to the customer. Thank you for that.
Melody she was very helpful. Everything was explained detailed and to the point.
Melody is very good at here job she took the time out to help me and with a what I need and I thank her for that keep up the good work
Ms.melody was really nice and help me a lot this was a 5 Star service
Thankful for the help Joselyn has always been.
Melody was very helpfull and i got what i needed no help from uhal