Public Storage Self-Storage Units at 401 Buckner Road, Columbia, SC

Sam is so helpful and friendly.

Sam helped me save time and mone. Thanks so much

Sam was so helpful and helped make the move in process easy.

Sam helped me save money and helped with an issue with moving in. Great location

Sam helped me so much and she is so friendly. Thank you so much.

Sam helped me with my rental and made it so easy! Thank you for your help.

Very knowledgeable on products and services during my visit! Thank you for your patience Taylor!

Public storage for the win for all your storage needs!! Taylor provides great customer service as well.

Sam was so helpful and so nice!! Thanks for helping make this an easy process!!! She is the best!!! Best location!!

I needed something quick & fast! Thank you Taylor for making this process easy going! She was very knowledgeable, polite and answered every question I had!

So helpful and nice. Sam helped with my rental. She made the rental process fast and easy.

Sam at this location walk Me though how to go online help reserve My space set up auto pay, help with My storage space, showed Me how the lock work. Talked to Me on the phone to make sure I have thing set up right. She is Excellent at what She does.She is Excellent for the Company.

Taylor was very very nice with helping me and explain to my understanding with my questions

Sam helped me save time and money

The staff is always so nice and helpful. Great customer service! Thanks for always being so nice.

Thanks foe your Help sam

Thanks for your help with the app

Sam helped me save time and money. She is wonderful!!!

Sam was very helpful. I really love her customer service. She makes sure that you leave happy when you finish with getting a storage rental.

Sam helped me get two units at a great price. Thanks for helping me save time and money.

Sam helped me save time and money! She was so nice.

Thanks Sam and Beth for your help with my rental.

Thanks for your help Sam!!!

Thanks for your help Sam.

Beth was very helpful

Very nice and clean.

Christian was very helpful. She made the whole process seem seamless. She was very patient with us and had answers to all of the questions that I had.

Sam was so helpful and kind. Thanks for your help Sam.

Thanks for your help Sam!!

Sam helped me so much money. Thank you for your help.

Good prices nice place

Sam helped me save time and money. She made a difficult situation so much easier.

Sam helped me !!! She was very pleasant and so helpful!!!! I will definitely recommend this location to others

Sam was so helpful.

Sam was awesome and very knowledgeable!!

Sam was great... Place neat and clean....

Samantha is very knowledgeable and very courteous

Jason was so helpful! He explained the process to me easily and was really kind the entire time.

Thank you and kudos to Jason! He made the process easy and simple he even came out in the rain and assisted me when I needed help with the gate.🎉

Sam was so helpful and savs me time and money.

Jason was very helpful! Glad to do business with him!

Sam was curtious and very helpful with giving me the information i needed

Wow! Is all I can say ! The staff here are incredible. Sam and Jason were a delight. Jason checked me in. The customer service was impeccable. Sam was a life saver, going to bat for me after a technical fiasco with the online system. I greatly appreciated the customer care because she could've just offered a sorry and kept it moving. I would recommend this company and certainly the location. They really did a wonderful thing for me and my family .

Jason was very nice and kind and respectful and helped us get started

I’m very pleased with the clean site and smiles. Jason was very helpful and polite, and it didn’t take long.

This location is extremely well maintained/clean! I spoke with a woman named Lori, she carried herself in a great professional manner- had a really good attitude & was able to answer ALL of my million questions in full detail literally. She was extremely understanding to my situation & very helpful through n through....I look forward to giving my business & will be recommending this location specifically to all my friends & family. Thank you again Lori- I really appreciate all your help truly. These kind of places need more workers like YOU! Just sayin...

Lori is an awesome worker. She’s very to the point and gets things done and she’s very nice and respectful. I highly recommend. I would refer her to anyone and everyone

Ms. Lori is 5 winner

Lori was great and really helpful

Great service been using them for years

Lori is absolutely amazing and so helpful!

I just wanted to share with how helpful Lori was with answering any of my questions and concerns I had. Such a clean and well kept. Thank you again Lori.

Fast friendly service. The employee Lori was amazing! She was very helpful to Me in finding the right size unit. This location was very clean and I would highly recommend public storage to anyone At this location.

Every time you go to pay your storage they are closed

Thanks to Lori she helped me a lot with great Customer service

Service was fast, and the representative, Lori was friendly and helpful. Has keypad for security which is a big deal for me, and the area is clean. Great location all around!

We had a great and smooth experience. Lori did a great job and was very efficient. Everything went well! I would rent with this location again.

Wonderful

Called to obtain information about renting a unit Shaqila was very professional, kind, and knowledgeable. I look forward to working with her in Jan 2022!

Great service

A pleasure to work with Melody A. at Public Storage.

I have been looking for storage all week and finally……Tangie, Tammy and Sam saved my day. This was becoming a horrible experience trying to find storage for my belongings. System issues and bad weather was not a challenge to them at all. They were able to rectify my concern and went over the top with excellent customer service and team work! Great women and awesome team!!!

Coco was great I would really recommend her services and her smile

Shaquille was a great help today and pleasure to talk too

When I got to my PS unit on 10/9/2021, I realized that it was way to small, hence, my encounter with Melody! 🙂 Melody was very nice, humorous, and a pleasure to work with. She solved my problem by putting me in a larger unit, and was able to get my lock off my packrat storage container, without having to cut it off! I am so glad that she helped me the way she did. Thank you again, Melody, for such wonderful service!! 🙂🙂

My experience with miss melody was great I was late on payment and I had forgotten my code she had no problem assistant me at all I thank her

Shaquilah is always great with a smile every time I see here. I would recommend coming to this property and letting her help out with ur storage needs.

Shaquilah was great helping us rent our unit today I would highly recommend this property!

Shaquilah was sooo nice and pleasant.

Great customer service

We truly have the best employees that we can ever imagine I truly appreciate the team. Thank you so much!!!

Melody was great! She was patient and explained everything well. Helped me choose the right size storage to suit my needs. Great customer service!

0/10. No worker at this storage at all. From at least 3PM to 6PM, no one helped with paying bills, renting lockers, anything.

Came to make a payment for my sister today and coco was there with a smile as always! I would recommend this place not only for storage but just to come get a warming smile from coco.

Shaquilah was great! I would highly recommend coming here and storing with this property!

Melody at public storage really made this the best experience ever at a storage facility ever and showed me how to use the helpful app

Melody was very helpful. She went above and beyond with customer service.

Shaquilah is so amazing ! She is full of smiles evertime I see her!

Shaquilah is great she can always be seen out and about on property with a great smile on her face.Thank u for all u do!

Shaquille is the best ever!!!!

The lady tried to steal my stuff we caught her its on camera she need to be fired

Came to make a payment. Kem was very pleasant. Usually do not get that here.

Just visited this location to make a payment and talk about a few issues and Kemyatta was exceptional and I’ve visited here before with others and the experience was not as pleasant.

I assisted my sister with a move to SC. She decided to store her belongings here. The attendant was very nice. She handled everything with great customer service and with a smile. Thanks

Although we ended up not renting a space due to being able to move everything, everyone was super courteous, professional and responsive. Excellent customer service.

Shaquilah helped me with getting the locker. Quick and painless she was very helpful and enjoyable to have help me through the process.

All of the ladies are friendly and easy to talk to.Kemyatta assisted me and provided 100 percent plus customer service. She was very patient, polite and thorough. She kept me from being inconvenienced by talking out my options with me. My unit was clean and in order. Thank you for the care given to make a happy customer. In the end I would rent from this v location again.

Came in to rent an unit for my fiance, the young lady (Shaquilah) was very rude. As a former employee there I know that her customer service is not ideal. My things won't be there long.

Well this makes 3 times they have changed my locks, the first 2 times they cut my personal locks and did not get reimbursed. They have replaced the lock yet again, all payments were received by them, they dont have keys for their lock they put on, and want us to pay for them to destroy their lock and put on a new one Oh and their prices went up from when we first got a unit 3 years ago. Literally every time I have been there to grab something I had to deal with another lock issue.

Came into rent and Rebecca is great. Made move in easy.

Rebecca is nice made move in easy

Came in to rent and Rebecca was great

Rebecca made move in really smooth. She's nice and understands your needs

Came in to rent and Rebecca was nice and helped me and my family

Rebecca gave great customer services, very knowledgeable about leasing. Friendly and will recommend others to this storage place.

Came in to pay a bill and Rebecca and toya were great

Ashley and Latoya were great customer. Keep up the great work ladies

Came in today and Rebecca was great

Had an issue moving out Rebecca assisted in the best way

Rebecca is great ive been here a long time

Crystal is very helpful and has helped me with my billing process, great customer service and very Informative, will recommend my friends because of great customer service

The ladues Tammay and Crystal are the best. Enjoy meeting them

Rebecca was exceptional 💕💕

I've been with ps for a month and I ove it

Been storing with them since July and rebecca is great.

Monthly rent price was good. It’s wise to use climate control instead of this open plan at this location. Rodents got into my unit and relieved themselves all over my things. The final insult to injury was when I paid for the current month on the 1st and moved out on the 9th. This location denied me a prorated refund. Condescending employee on the phone took pleasure in telling me “were not giving you any money back” Bad experience with the unwanted pest in my unit and disrespectful workers. Two thumbs down for this company/location.

Tina was lots of good help and professional. Answered all my questions. Pleased with the service.

Good place

It had everything I needed

In store renting. Rebecca is awesome and nice

rented today and Rebecca was awesome. really took her time with us

Came in to rent and Rebecca was awesome.

Came into rent today and Rebecca was great. She waited for me to return to finish the process .

Came in to rent my 10x20 rebecca was great

Great service and nice employees

Came in to rent and rebecca's was great

Tried to leave review when i rented the other day. The staff is really nice

I’ve been here a year and service is great

Came to rent and Rebecca allowed me to save as much as possible.

I've been here a year. just rented bigger space. Rebecca was great .

Came to rent and Rebecca is really nice. Helped me save as much as possible

Came in to rent and rebecca was great. Thanks a bunch

Came in to rent and Rebecca is wonderful .my son loved riding the golf cart :)

Came in to rent space rebecca did great. She handled multiple customers and we all were satisfied

Here with my mom She really made us feel welcomed. Rebecca is sweet

Rebecca made sure we saved as much as we could. She's good.

Rebecca made move in smooth and easy

I've been with ps for a year. I love this location .

Young lady was very courteous and helpful. She answered all of my questions and made sure I was all comfortable with the services that was available to me. I rented a Ford P/U Truck and it 0nly had 1675 miles on it. I rate this store an 10. Thats a 10 well deservedm

Larrissa was very helpful and amazing. She answered all of my questions and gave me some great advice about the units I was interested in. Thank you so much for taking the time to assist me!

Larrissa has great customer service and answered all of my questions when it came to how I would need to store my items. Even showed me a picture so I could see how my stuff would fit. 👍🏼👍🏼🙌🏼

Called to get a quote. Girl name Larissa answered all questions I had and was really friendly an professional and not too pushy

Larissa was a great help. Thanks!!

Great experience! Bobbi was incredibly sweet and she helped me find the correct unit that I needed! Thank you Bobbi!

Larissa was a great help. I only wanted prices and she helped save me some money by renting today. She’s such a gem. Thanks for the help

Ms.Larrisa is an OUTSTANDING worker, she help me out with a reminder phone call always. GREAT ATMOSPHERE!!!!!👌

Very appreciated of the customer service from larrissa. She helped the dm get my situation fixed with my billing. I've been happier ever since she took over the propery and she makes sure I'm doing ok when I come in. Thank you.

Ashley was great and real warmth feeling from her. Larrisawas very helpful very kind good to see a smiling face

A big shout out and Thank you to Larrissa! Thank you for your advice and details on how many and what size moving boxes I needed. Your personality and smile light up a room!

Came in this morning and brought some packing paper and a large box. I should have brought them at signing but Rebecca and Lorrissa were both great. Very helpful .

Process was smooth and easy.

It was pleasant and professional experience ,and Larissa made it that way.She's is a pleasure to work with.

Came in yesterday to check out getting a unit with my friend. I’m also considering getting a unit for my grandma because she had a bunch of old stuff taking up too much space in her house. Larrissa was amazing helping my buddy get his unit. I appreciate how thorough she is because I tagged along to see how expensive these storage units are. The property was really clean and well maintained which is important to me when deciding where to put my grandmas stuff. I will definitely be coming back here to get a unit once my family is avail to help me move everything. I highly recommend coming in and talking to Larrissa if you’re a first time renter and don’t know what you’re doing. She does a great job making everything understandable and finding you a good price. I also love that they offer insurance because these are family heirlooms that I’d want protected.

Manager always friendly every time I stop in.

Larissa was super helpful and made the process super fast and easy.

Ashley was the best!!

Ashley was amazing in renting my second unit loved her energy

Not been here.

Ashley was amazing this moving process was so hard but her smiling face made it better THANK YOU ASHLEY

Ashley customer service was great. Very knowledgeable

Ashley was great would rent again

I enjoy myself everytime I have go into the office. They are so helpful and friendly! Wouldn't trade the staff for nothing!

Ashley is great property is clean

Great customer service from Ashley

Ashley is great. Easy to work with. No problems and smooth process.

Ashley was excellent. She had a big crowd in the office, she didn’t get frustrated and was very polite. Please rent here for good experience

Ashley was great and got me the merchandise I needed she was very bubbly THANKS SO MUCH ASHLEY YOU WERE AMAZING

Ashley and Larissa we're great helped me rent and property was clean

Larrissa and Ashley were such a delight. I currently rent here and every time I’m on the property theyvask me how I’m doing and if I needed anything. Keep up the good work ladies!

Ashley and larrissa are wonderful. They were both very knowledgeable and made it super easy for my friend to move in. Would definitely recommend.

Joselyn was very helpful and helped me with everything. She did a amazing job

This location is not very good or the management they messed up my bill the lady didn't apologize or try to straighten it out.... and the district manager wasn't much better his promises have yet to happen I was supposed to be charged one price but instead I was charged something else and it has yet to be corrected

Courteous staff and nice facility. If storage is a need, I would recommend this location!

Ashley is alwayd very helpful and keeps a smile on her face anything I need help with she makes sure to solve the problem

Ashley helped my friend’s move with being so kind and helpful. We were in and out and she was awesome

Ashley was great along with other staff!

This particular Storage location was cheaper than most of the other Public Storage locations and we never once had a problem with them.

Ashley gave ne great customer service. Was fast an efficent and my unit is great.

Fair pricing for being able to store your items work with you if it's over 30 days

Property was clean.Ashley was great.

Been here for 2 years. Great service. Staff is easy to work with. Good experience so far.

Very clean storage

Ashley was very helpful and she did a great job in helping is decide what we really needed. Keep up the good work.

The Lord has greatly bless you with Miss Ashley.she has been great well knowledgeable of her job thanks alot

Good service. Nice locations. Ashley made it easy to rent and was nice to talk to.

Ok service

Friendly customer service. Attendant waz very attentive to my needs

Great location! Helpful employees who greet you with a smile. Willing to answer questions. Billie and Ashley were easy to talk to. Thanks for making the move in easy.

Ashley was great help. She was very informative and helpful

Ashley was amazing. She understood my situation and didnt give me a hard time. The property was clean and i honestly enjoyed my experience. Keep up the good work

Poor management, customer service is lacking, no one is never in the ofc. I waited for a hour and a half before someone finally opened the office. I would never do business with them again.

Everyone is great and very help and very very nice

Ashley was great

Ashley is "amazing"....made the process really smooth..

Fantastic service from Ashley and staff. Made a tough day better! Thanks.

Jennifer was awesome. She has a great personality and she was very professional. If you need a storage company please come to this one because the staff is awesome. Jennifer deserves a raise

Jennifer gave outstanding customer service! The process was quick and efficient!

Jennifer was a very nice paerson. Her customer service was wonderful quick and very professional.

Jennifer made sure I got a unit in a section that was accessible. She did not stop until I was satisfied.

I had a great experience with Jennifer she's awesome she explained everything and I really enjoyed my experience over here at Public Storage

Jennifer was very helpful and understand!!! Employee of the year

Nice!!!!

My stuff was completely infested with cockroaches. We store our stuff every summer to travel (different places each time) and have NEVER had an issue like this at other facilities. We moved our stuff out the day after we paid. The guy kept our $126. The lady that works here is super nice. Thought

Treat you right. Super nice people

Had a great experience with Jennifer in SC. She was very friendly and easy to work with. I'm sure I will use public storage again because it was such a pleasure to rent from Jennifer.

Jennifer was awesome she did a great job telling me how to protect my personal items.

Jenn was amazing today!!!! Wonderful customer service experience.

Jennifer was great and helped me out alot

Kimberly was very helpful and offered great customer service. She made the process very smooth and easy

Great place. Easy rental and great prices. Jennifer was polite and appologetic when the computer had issues.

Convenient

Im here at public storage on Buckner rd . Mr Terrance is awesome he went above n beyond to explain everything about storing my good

mr. Terrance is by far the best hands down his customer service is amazing...

The property manager is a very helpful, professional and friendly person. The property is well maintained and my storage unit was clean. I definitely recommend this place

Terrance was good with my service today. He made everything easy for me to understand. Great price as well.

The guy Terrance was super enthusiastic to show us the units and answered all of our questions.

Terrace was very friendly and helpful. Even made me laugh. Great customer service.

Kimberly assisted me with purchasing my 10x 10 unit with great customer service and professionalism. She provided insight information about the property and suggested sofa/chair covers & mattress bags to which I purchased to ensure the safety of my storage unit items. I'm so incredibly thankful for Public Storage for the great rate & Kimberly help.

Terrance was veryTimely, and professional.

Terrance was awesome!! He Helped me out so well, cause i knew absolutely nothing about using a storage and he made it quick and easy for me!! Go see him!!

Terrance was very friendly!

Terrance was very nice and friendly.....Thanks Terrance

This place helps you through the process of storing and they are very good at their job!!!!!

Terrance is great. job well done

Kim was very polite on the phone. Once I arrived she was very informative and took her time to make sure I was able to access my storage. Terrence Herrington took the time to call me and assist me with a concern I had via the phone. Both of them were extremely helpful and professional.

Terrance is a really cool and down to earth guy. Very informational and seem to know what he's talking about. 2 thumbs up!!

Terrance! The man that is working here is great! He is professional and does his job very well! Was very helpful in getting a new unit and most definitely recommended!

Terrance great service

Where do I begin, Public Storage has brought a new face into town! Very well manered and professional. Seeing a young man that is very knowledgeable about his job, Mr. Terrance go the extra mile to make sure the customers are satisfied and understand the entire rental process. My father was pleased with his unit rental today. So Columbia stop by P.S. on Buckner for nice friendly professional service. You will not leave out without purchasing something this man know his job and does it well... We need more professional freindy staff like this, so if you need a good laugh or just simply want to enhance your knowledge about inquiring a unit y'all go see this young man..

Excellent Customer service provided by Kimberly. We've stored at many of your facilities & this was by far the best Customer friendly service we've had hands down.

Good customer service secure affordable

Excellent ....very clean facility and helpful management

There for a friend

Public Storage & the Property Manager Kimberly are Great. Good prices & Superb service!

The Manager here helped me alot today. I cant thank her enough for being so courteous. We need more people like her in the world to help hard days like this go by! Thank you Kimberly

Kimberly at public storage is the best shee was very helpful I recommend this storage facility to anyone in need of storage rental. ......

This rental experience was very easy and handled completely online & phone. I don't live in the Columbia area and needed a small storage unit for my college student, so the process needed to be simple & easy. I reserved online, spoke with management team on the phone, arranged for move-in and move-out all over the web and the phone. The management team is responsive, knowledgeable and very accomodating.

I was uncomfortable at first leaving my things in a storage unit but after meeting Kimberly any reservations I had all went out the window. She is on top of her business and really made me feel at ease. Thanks again!

I really appreciated the patience and time that was given, so that I could make a comfortable decision. Paul was really a great help to myself & family. We appreciate you PAUL

I was uncomfortable at first leaving my things in a storage unit but after meeting Kimberly any reservations I had all went out the window. She is on top of her business and really made me feel at ease.

Very professional and kind . Kimberly was very helpful

Kimberly was wonderful & knows her stuff. I feel a lot better about keeping my things where I know the employees take their job seriously & make you feel comfortable for choosing their location. Thanks again to Kimberly she really set my mind @ ease

Shelly was great and and a pleasure to work with and talk to. Will love to do business with her again. Took her time and explained everything me. Look for her.

Good location. Convenient for my business needs. Professional staff and they answered my questions.

Very good!

Shelly was very professional and nice

Shelly was very informative, quick and wonderfully nice. She showed me the unit before anything was signed and was very concise with details.

Great location! Even though there have been little problems, the staff is always willing to help with courteous service and positive attitudes.

Nice job to tHe property management. I know it's been a tough situation, but I'll be back to rent a unit soon.

Very helpful with storage needs would recommend to others.

I was very satisfied with the services at this location. The manager was courteous and professional. I would recommend using this facility.

The service I got here was second to none. The staff was friendly and helpful answering all my questions.

Shelley was great. Made the process seem less and easy.

I had a wonderful experience with Shelley. She is very polite and helpful. Would recommend this property.

Shelly provided excellent customer service here..she was very helpful and friendly...

Staff was helpful and courteous. Answered all of my questions. Great job!

I would recommend this storage to anyone it was my first time ever using one Tounia and her district manager were very friendly and professional they talk to you like family and makes you feel very welcomed. The price was very good and in my budget especially when trying to move. Loved it here. 03/15/15

Shelley did an awesome job explaining everything

Shelley showed great costumer service. She knows the surrounding area well. She answered all of my questions concerning the unit. I recommend this place for storage rental.

Shelley did a real good job

Shelly was very professional and nice. Came with a friend to rent a unit and she answered every question with a smile. Great customer service!!!

great service by shelley

ms.Shelley is great and very professional a great asset to your company

shelley was nice and very helpful I recommend u to come here

Great customer service! Spacious unit for only $60. with insurance about $71.00 still a good deal!

Great service!!! Tounia & Bill made us feel like we were the only customers they had. If your looking for somewhere safe for storage and don't mind a lot of appreciation for your business, we've found the perfect place. Thanks so much!!!

Shelly was very helpful and a pleasant person to talk to she helped me (thank you)

Shelley is awsum i felt comfortable there no questions she had all the answers an i felt confident when i left there

Great office staff!!! Tommy was very helpful...

Thanks Thomas and crew for the great customer service. Appreciated Barbara Skinner

tommy was very helpful. excellent service

Tonya was very friendly. She helped me find the perfect size, I ended up paying less than I expected!! Very reasonable prices.

I went to public storage to check out prices for a storage for my cousin who will be needing a storage to keep her belongings for the summer. I spoke to Shelley who was very knowledgeable of the property and the merchandise my cousin may need in the future. Shelley showed great customer service and I will highly recommend public storage to my cousin.

Mis Tounia was just so nice friendly and helpful . help me find the right size storage I was looking for n got me all set up n ready to move my things in the same day.

Thomas was very personable and professional. Friendly, knowledgable and thoroughly answered all the questions I had pertaining to renting a unit for storage. Will be back to rent soon!

Good service Shelley was great she made me feel better then what I was feeling when I came in... very nice lady!

Been renting from this storage company for couple years can't say I ever had a problem they are caring and have good customer service👍👍👍👍👍👍

Tom was very helpful at 401 Buckner Rd.

Awesome place to put your belongings very safe

Shelley provided great customer assistance! She made sure we were more than happy with our purchase and answered every question we had!

Quick simple and great customer service! !!

Service was quick and easy!

Super easy to sign up, great customer service, perfect option for out of state students to store their stuff from college. Not to far from campus either.

Very nice, helpful, and made it cheap for a college student to rent here

Excellent

Bill and Tom are more than a great help..... Thanks guys.

Very friendly staff

Fast and easy I was in and out in no time

Wonderful place to store your things they also come with insurance just in case any things happens your items are cover.

Best service of all time at public storage by Ms. Shelley. She really made my day!!! Great customer service!!!

Very clean and great customer service!

Mr tom was very great with my move in and he made sure I had everything I needed .. Thank u so much from Sonya dye

This location is the best! They do they best to help everyone..

Called and spoke with an associate who was knowledgeable, helpful, and patience. I would recommend this public storage to all my family and friends.

I called today and spoke to a very friendly lady (did not get her name) at this location. I asked her several questions concerning the sizes of units that they have to rent and she was very patient and informative. She also invited me to come by this location and she would personally show me all the sizes to determine which may work best for me. If I go the storage route, I would definitely select this location based on the professionalism of this employee