Public Storage Self-Storage Units at 3415 Broad River Road, Columbia, SC

Miss Tiffany out of her way for me five stars at 3415

Thanks Brandy for such great service!

I had a wonderful experience with Taylor! I unexpectedly came in close to closing and she was still ready to help and I didn’t feel rushed or an inconvenience . She was patient, knowledgeable, and very attentive to my needs! She was able to answer all of my questions confidently. She’s definitely an asset to Public Storage!

Beautiful Brandi absolutely Best team @broad river road Public Storage. Fair & patient & so good at understanding yir needs. Very pleased !

Rats got in the unit and poop was on my belongs. Do not recommend!!!!

Recommend this place, they are very professional and helped me and explained all my concerns. And yes I got an unit. Thank you Katie

I really appreciate Ms. Katie for her helpfulness , knowledge, and kindness in helping me with my payment situation. She iswonderful.

Brandy and Beth are the best!!

The staff and everyone here has done such a great job for me I appreciate them so much I give them a 5-star review

Brandy was awesome!!

Brandy is THE MAN!!! Loved the service...

Good website. Could have used a few more pictures.

Mrs Tammy was wonderful great help. Friendly and my unit was clean and ready to move in. She explained everything to me in detailed. She also made me feel welcome and made me smile

WELL DONE!!!! THANK YOU SO MUCH kevius

Fast and Professional!!

Thanks to Ty for helping out make the process smooth

Ty was great! We needed last minute storage for my Son and he came through and found us want we needed. Exceptional customer service and attention to detail. I would gladly recommend Ty for all your storage needs.

Tammy was very poliet and helpful.

Brandy was a huge help and found us a climate controlled unit when we accidentally booked the wrong one

I love the service that I received from Mrs. Tammy today the environment was clean I received fast friendly service today made me feel welcomed and answered all questions that I had she also made me laugh today I would say she went above and beyond 😀thanks keep up the great great job

Ty was excellent in assisting me with my checkout process. He always maintained a clean and tidy property; was visible at all times to assist any of those in need with their units; and was courteous. I appreciate all of his assistance.

I hate this place the changed the rent on the storage unit with out notice and the fees are extremely to much

Annetta was a great help with my situation and very knowledgeable. Her customer service is superb. She definitely went above and beyond to ensure that my situation was handled properly. Thank you so much Annetta again for this wonderful experience and wish you the best of luck. You'll be missed🥰

Annette was quick fast and professional, thank you for the storage in such a short amount of time.

I worked with Annetta and she was very kind and helpful. This is a great place to store your items Ive had a unit for almost 2 years and haven't had any issues.

Annetta is an excellent worker, glad to have her as a property manager.

If you are looking for a great place to srore your family's most prize possessions this location has a staff that is amazing. I don't go to the location often and have been doing business with them since 2014. They go beyond to the call to make you feel like they really care. In this day and time with all that people go thru it's good to know that there are companies still out there that have an amazing staff.

Very helpful before my move-in and when checking in. Annette was courteous and informative.

Great. Clean welcoming

Annetta and Adriane was so nice and helpful to my friend and very patient with him they made us feel very welcome will recommend this public storage to anyone looking for a storage ladies job well done

Too expensive

Annetta at public storage is always so helpful patient whenever we need her. We will keep coming back and recommend this facility for anyone that needs storage!

Joselyn was very helpful and, generous, knowledgeable and kind. Thank you!

Employee Anetta has always made sure I was treated as a valued customer there a Uhaul I've been there since 2018.

Ms. Annetta had help me over so many years. I really appreciate her. She’s the best

First time getting a storage unit and Miss Tammy made the experience awesome. Great conversation and very helpful. Definitely recommend the 'Lake Carolina of Broad River.'

Great Service.

Great service From Annetta and Adrian made sure that everything went by smoothly. Amazing customer service made me feel welcome!!

Amazing service provided by Annetta and Adrian! They provided me with all the information needed while being very helpful. Great people to meet!

Great experience! Ms. Annetta was very helpful and had great customer service.... Thanks guys!

I had a good experience with checking in. Annetta was very helpful and professional.

I am a vendor for Public Storage. We are using this location as a storage area and storing a dumpster here. Ms. Annette has gone above and beyond her duties to help my crew and I by receiving packages, helping place the dumpster and calling me whenever a truck or package shows up. Ms. Annette makes it a pleasure to work with Public Storage and her smile and attitude is always wonderful and amazing. THANK YOU MS. ANNETTE!

Only complaint it appears storage fees are constantly being raised more than once a year.office staff are very helpful and professional.

SAI gave me great customer service at the 3400 Broad River Rd. Location she helped me through the process of renting a unit explained how the locks worked and getting in the gate and how to access my account online and the unit I rented was nice and clean I would recommend this location to my friends. Make sure you ask for Ms. SAI

Annetta was great to me, so nice and got everything right for me! Will recommend!

Mrs Annetta was very great to me this afternoon.

The lady was very helpful and great costumer service

Annetta was a big help in my process of purchasing a storage. I am one to forget a lot of things but Annetta kept me in the know about and explained everything.

Mr. Tyrone gave great customer service at the 3400 Broad River location. He was very helpful and informative in helping me decide on the right size for my items

Very rude not friendly at all. This is a error. I have never been to Public Storage! They have this posted to the wrong business.

hi i want to say that the lady name mrs prescott is a very warm professional talking and listens to your problem that you might inquire in dealing with problems you might incur with thing that somethings occur with payments and other problems in the renting of this unit and etc she your company listens with out getting irate if you downt understandsome phase of renting the unit she gives very percise answers to your questions that u will understand she is very good in her job and your company should be proud to have her working for it she is a very good manager at this faciality please keep her i always try to tell people i incur who needs to have things stored go to public storage

Neat, organised property, great location, and Mrs. Prescott was very professional. Very knowledgeable about all aspects of the rental process.

Although the process of accessing our storage unit has been difficult, Annetta at property 24205 has helped us solve the issue. She cut her lunch break short to assist us, and that meant the world, as we had been to multiple locations by that point. We're grateful for her attitude in the face of a complicated problem and disgruntled customers. She helped solve our issue quickly and made us feel valued.

I’ve called and left messages and can’t get a call back. The rats are INSANE here.

Watch for specials.started at 33 now renting 50+. Ours is up to 39 after 6 months

I absolutely love Public Storage it’s very convenient and the customer service is excellent

Was there with a friend who using the facilities and he says it's very good people and near where he lives

Nice place to storage things.

Fast customer service. Very respectful

I have been renting at this unit since 2014 and never have I had a problem with this place. On today, Ms. Taylor at the office has went above and beyond what anyone can ask. Very professional and take your job very seriously. I had to move to a big unit due to some minor issues in the current unit and Ms. Taylor not only allow me to move into another unit but made it sure I had Honest, Accurate and Thorough service. When I had an issue while moving with someone stealing my belongings, Ms. Taylor handled the situation with class and professionalism. Ms. Taylor is the face that people will see when pulling up to this site and she represents this firm with dignity. If you are looking for a place to storage your belonging, go to the public storage on Broad River behind Richland Terrace and go see Ms. Taylor; you won’t be disappointed.

This place should not be operating. Aside from an entire row of burned out units everyone stands outside as only one person in at a time. We had problems with our lock so after standing in 100 degree heat for 18 min to rent the unit we were back in line for another 25 min because the lock didn't fit. This place is disgusting.

So my storage unit lock was caught up to where I couldnt safely close and lock my unit but I must give a BIG thank-you to Annetta for helping me to be able to get unit locked when it didnt have any other options :)

Adriana was very polite and helpful

Ms. Annetta was so awesome! Very patient and extremely helpful. Thank you so much.

There may come a time in your life, when things just aren't going according to plan and your find yourself in an unexpected transition. The first thing you ask yourself is: "What am I going to do with all of my personal belongings?" Public Storage is the absolute, uncontested solution to your situation. I walked in and Ms. Anetta was just like my best friend. She was patient, understanding and the epitome of professionalism! Within 10 minutes, she had me set up and ready to go!! That's not the end... Being that we are in the midst of a pandemic and have been under quarantine orders, some financial obligations have become... tight. I had enough funds to pay only what I owe for my utilities, mortgage and food. I paid for my public storage, but was a little late and incurred a late fee. Suffice it to say, Ms. Anetta advocated on my behalf, unbeknownst to me, and I received an email and telephone call approving my "adjustment" to the late fee. It was waived! The is professionalism to the inth degree!!! I highly recommend this Public Storage facility where Ms. Anetta, my new BFF, will handle your needs with care, confidentiality and charisma!!!!

Very friendly customer service! Informed me of various options in which I could rent. Completed my rental n easy to understand instructions and gave me options to navigate via the online enrollment. Very happy about the mover special and proud to do business with this company for the next 6 months!

Annetta was amazing! I ran into a slight issue and she took her time and was determined to fix the issue for me. She’s super awesome.

So, the building i use for storage caught on fire while my stuff was in it. Nothing really damaged except my Christmas tree but the experience during the situation was what blew my mind. I went and inspected my stuff and told the woman who was supposed to be helping me (it was actually hard to find her bc she was just wandering around talking to other people) that i wanted the remainder of my undamaged items moved to another unit. She said okay. I left. Sent in an online customer service thing to try and speak to someone to make sure my items were taken care of, never got a response. (I even got a survey asking about my experience with the customer service portal, gave all the negative info on the survey and STILL got no response.) Then i got an invoice with my original (burned) unit on it. Called and asked, then was told that I needed to come back up in person in order to have the things moved. I then just decided to come up there and cancel. Mind you, i was not given a discount or anything for my items sitting in a burned out building for over a month. So unless you enjoy horrendous communication and no compensation for a massive burnout, do NOT rent from this facility/company.

the only thing I can say is I'm very to 👀 that some Mrs Annetta did a amazing attitude w/me very professional w/a proper vocabulary I wish all employees become like her thank so much for ur help sorry for my mediocre English I am French...

The property manager is very helpful and make sure you are satisfied!! Thanks Ms. Annette!!

The staff was excellent

Shana is a great manager and also kind I appreciate her helping me and my family

I have had a storage unit here for about two years. I have recently noticed that rat feces is all over the place. I put rat bait and found a dead rat (really large). But the heavy feces did not change. I only have books, clothes, and dish items in plastic containers. I will probably discontinue after this year due to the rat problem. I have no problem with the rental fee, but can't get the rat issues resolved.

I had my stuff in storage here for a month and everything got infested with German cockroaches. Luckily I have experience in pest control or else I would’ve spent an additional $300+ just to get rid of them in my new apartment.

Clean and we'll kept units

Annetta was quick, explained all information, polite, very professional. Great experience

Great experience 🙌🏾👌🏾 Made my moving situation a lot easier

The ladys could be a little friendlier.

Annetta was very professional with renting me my space she has a friendly smile with a awesome personality

Had a great experience with ms. sherrell she answered all questions that needed to be answered

NOT EVEN WORTH 1 STAR so minus the star given. They have RATS at their Broad River Road Location. They do not tell you that going in. Their response was we try our best to up keep our location. Meanwhile I have to pay the entire month for moving out my things only because I discover RAT DROPPINGS.

Annetta was great with giving me information, got me an awesome price, and her attitude was very nice! Everyone should visit if they need storage...

Clean and staff was excellent! (Ashley!)

Annetta is awesome and well customer friendly great job Annetta you Rock Beautiful

I had an Awesome experience with Mrs. Julie she’s the best if need any information or help come see her & only her she will definitely get you situated thank you Ms. Julie.

Annetta was very professional and made the experience very easy

Enjoyed working with professional staff (Adriane & Annetta). Answered all my questions and made me feel I was making a good decision choosing this location.

The manager is nice but I want rent any more storage units from this place . We had mice droppings on our things . I thought maybe because it was climate controlled it wouldn’t be like that .

Ms.Adriane and Annetta are two of the most respective and helpful people anyone could ever do business with they are always on top of their game.Public Storage should be so proud to have these two women on their team keep up the good work ladies.

Recently moved to Columbia, Annetta was very helpful, knowledgeable, and exceptionally friendly.

Annetta and Adriane are two awesome women with great professional work skills😍😍😍😍continue the wonderful work sexy ladies

Great service friendly people's

She was very helpful and polite I appreciate her hospitality so much

When I emptied out my storage unit on July 20th, all of my stuff was infested with German cockroaches. I know I didn’t have them when I moved in.

Annetta was AWESOME! She had me in and out! Speedy service and exceptionally professional and informative! Her personality is so happy. Thank you Annetta

She was nice and very friendly too with

Very good customer service from Sherrell. Big unit without too many fees.

Joselyn was exceptionally helpful and patient. She explained all our options and made the process simple.

Very helpful and nice ladies, Annette and Adriane. Had so much fun there, very good experience.

I was together today with Adrianne and Annetta and they were very helpful to answer all my questions and very sweet ladies and we found a very good storage unit for me

Annetta and Adriane were really helpful. Helped us find a good unit and had a good conversation with them. Super cool ladies!!!

Great job Adriane and Annetta

I really enjoyed ANETTA !!she has an amazing personality!! And I will continue coming back as long as I see her ! What a great person! Her professionalism was so outstanding!

There was a rat in the inside unit hall by the storage unit onsite apartment so I couldn't put the rest of my things in my storage today because I wasn't talking the risk of opening up my unit and it go in

Bobbi was great help and and a great unit

Great customer service, but that should be apart of anyone's job. I've have a 5X10 since January 2017 always paid my storage on time and/or ahead of time. Started at $45 a month after a while went up. Now is $85 a month and was told it will go up. Called to transfer. First time come in administration fee $25 and insurance as low as $11, lock fee $.19.99. I called to ask about storage prices and was told that they can not discuss it over the phone. Which is suspicious in it's self. Looking for better storage. Good place but they kill you with there price. Plus they never told me ahead of time my price had increased only when I came in to pay and was checking out and I noticed the price changed. So I had no choice but to pay or get my stuff thrown out.

Leah what's the best I think she deserves a raise she gave me no problem she was so courteous and suggestive and suggested things that I really really needed thank you Leah The atmosphere was wonderful

Annetta was friendly and helpful. She was honest about my options and helped me choose the right unit for me.

Joselyn was awesome and Randy was funny as hell

Annette was extremely helpful. When she didn't have the unit that I was looking for she did a quick online search to find other properties that had it. She had a great attitude. I definitely would recommend her

This young lady, Annetta, helped me before and once again she delivered great customer service. I would love to have her on my team!

Came to Public Storage for a friend to make a payment and Annetta was very awesome and wonderful very professional and friendly great smile I will hire her any day keep up the great work young lady. Annetta shows great customer service and a warm personality continue to do a job well done

Annetta was great in explaining everything, didn’t like that the phone rep missed out on explaining a lot of extra fees like must have insurance. All in all Ms. Adriane was awesome!

Very nice staff and very helpful

Anetta and Joselyn were great very professional helpful and patient with me the facility is also extremely clean I love it

Annetta was extremely helpful even tho I was very complicated she went over and beyond her job expetection I’m glad I made this my first choice to do business at 😁😁😁😁 Great job Annetta

Annetta has pretty brown eyes with a great attitude excellent service

The property manager was very kind and answered all my questions explained everything that was my concern and very friendly and patient with me both thumbs up to her and this location

Antoinette was very nice and made my visit very pleasant. She was knowledgeable and explained everything about my contract. Great customer service and satisfaction!!!

We lost our storage unit because of a job loss. They assured us that our actual personal effects would be set aside for us. They lied. I lost pictures of my deceased relatives and our personal documents they claimed were not even there. But they were. The last we heard from the manager was they were contacting the people who bought it and they just quit returning our calls. And they refused to have the district manager contact us. So beware of using this facility because if by chance you can’t keep your unit, they will be scumbags about it.

Great service! Fast and friendly!

Hands down to this site. Debbie you are the best. This has been the best experience I've ever encounter while purchasing a storage unit. Debbie customer service was nothing short of amazing. Continue the excellent work. Businesses need more people like Debbie!!!!.

Second time using them. Good people

Annetta and Adrian was very professional and outstanding with greeting us as we was unpacking our items to place in the unit. She came by and greeted us with a lovely good morning which made my day because it was already starting off on the wrong track she's very professional I recommend this location to anyone because Annette is outstanding she's friendly she's warming and she has a lovely smile. Keep up the great and outstanding work Annetta and Adrian😀😀😀😀

Went here to get a storage unit. Netta was superior and on top on her game. She made everything so simple and easy from beginning to end.

Very nice an friendly

Netta gave us the best services and the price was even better ,place looks really safe and theres camera everywhere.

I recently paid a visit to the storage facility and had the pleasure of meeting Annetta, the young lady in the business office. I must say, as management professional of 32 years, I was most impressed with her eagerness to assist me in resolving a problem and while doing so she presented a wonderful, positive attitude and a charming personality! In this day and age where many times I encounter people during the course of conducting business with such negativity, it was a breath of fresh air to meet such an extraordinary young lady! Please pass this along to her manager and remind him that employees of this caliber do not come along very often. She made my visit to the facility a pleasure. David Craig

I enjoyed my experience with the staff at this facility. Adriane was very kind and patient with me. The unit was clean and easily accessible. I definitely recommend using this Public Storage location

Very friendly, knowledgeable, and helpful, Annetta and Adriane made renting a unit an extremely easy and pleasant experience!

Amazing

Met manager Annetta today. Very accommodating and knowledgeable. Observed the curtesy she extended customers ahead of me. Although she could not accommodate my storage needs she made phone calls to other Public Storage facilities in the area until she located one for me. She even assisted me with going on line to secure my unit. Everything was done without me having to leave her office. As I was leaving she apologized for not renting me a unit. I told her “you did”. Thanks Annetta. You’re awesome!!

Miss netta she was wonderful and perfect outstanding customer service.

Fair is Fair. Do not do business with Lea Tarr. She will steal from you. Be better off leaving your stuff in Neighbors Driveway!

Miss Netta And Joselyn are excellent Treated me like I was their next door neighbor of great customer service thank you so very much these folks need a race great job employees at public storage

My experience with Annetta was wonderful she made sure i understood everything the guidelines and had a few pointers which was helpful and useful public storage is the place to go very respectful,sweet , kind and well mannered thank you so much property manager ms Annetta 5 stars from me I definitely will refer anyone here 🙌🙌🙌🙌🙌❤️❤️❤️

Worst ever please stay away when I called last week they told me I had until the 7th to pay and I paid on the 7th when I moved my stuff out on the 8 she said I had a 20 late fee which I saw when I paid but wanted to speak in person .. when I told her what they told me she said that’s not true they would have never told you no such thing like that we are train to tell you it’s due on the 6 late on the 7th. Then when I gave her my key because they girl also said bring in my key she says no you don’t need you key i don’t know why she would tell you to do that she shouldn’t of told you that. I said well you could believe she would tell me that but I’m a liar because she wouldn’t have told me about my bill having a late fee on the 7th ..it was a older white lady who called me a liar ..do not go to this place because of how they treat people

I would like to shout Mrs. Annetta for being very customer friendly and detailed oriented.Came into office today and she was great she stood up and greeted me with a warm smile she made sure that my needs was handle and even ask me was everything going okay for me

Great customer service from Karlee and Annetta

Annetta, absolutely awesome. She was extremely polite and helpful. It's always nice and refreshing to interact with an employee who has a pleasant attitude and smile.

Great customer service! Had a problem locking our unit and Annetta gladly came out to help us

I would recommend this place to anyone.. An employee by the name of Sherrell went above and beyond to not only brighten up one of the worst days of my life but also assisted in assuring I had enough storage space for my belongings..i honor her big heart and I hope she see this one day.

This is the best storage place ever! Best service from your girl sherre.

Awesome service very detailed everything was clear and easy

It was a good experience Sherrell has good customer service & very patient, & helpful

The manager I worked with has been helpful every time I have had any contact with. From our first reservation to each time- Annetta has gone over and beyond to make my experience quick, efficient and she does it with compassion, understanding mixed in with a little humor.

I highly recommend this place. The rep Annetta was super amazing and very knowledgeable about the company. Great customer service is hard to find these days, but I definitely experienced it here!!! Thanks again Ms. Annetta.

Professional and great people

Horrible

Sherrill is awesome and does a great job...

Good safe place to store your stuff.

Great customer service I left with a smile on my face and felt that my property will be well taken care of!

Mrs.Annetta was very professional and helpful and got me taking care of.. Thanks

Mrs.Annetta made my moving process so easy and quick .. Thank you so much

Great customer service, clean, and great prices! Ms.Annetta is a life saver! I would definitely recommend anyone to use public storage. They are always helpful and give speedy service.

Annetta is very sweet, polite, helpful and funny! She went the extra mile to assist me.

Good experience. Great customer service. Annetta was very friendly and helpful!

Ms. Annetta was really Awesome! Really great customer service. Will recommend others

I've been with this faculty for several years now and the staff is awesome ecspecially Denise she is always a delight to talk to on the phone and in person. If I could give more then 5 stars I would.

Great service

Thanks Denise you are fabulous! Great staff and great storage!

Denise is a pleasant to do business with very cheerfully and very knowledgeable. She have me in and out in a flash thanks

A great location to use! Denise is one of the brightest and happiest people I've ever met and a joy to work with. She made sure that she understood exactly what I needed the unit for, and when I mentioned certain things she gave suggestions on what products could help, and shared some of her own experiences. The conversations with her are always funny and uplifting and she is an absolutely wonderful person in general. I was shown exactly where my unit in particular was going to be, and shown in the unit itself to make sure that I approved it. Denise even went so far as to let me know what had confused a few other customers in regards to those units in the past, and how to tell the difference in what building they were; she then wrote down a quick note of extra information on the reference card she gave, as a reminder, which is fantastic since I do have a very bad memory. I've used this location once before and as soon as I realized I needed to get a unit again, I came directly back to this location because I was so satisfied with it then, and am definitely satisfied with it now.

Denise was very nice and a great worker

Denise was very kind, helpful, and patient. We really like doing business with you!

Love

Very Professional and Customer Service-Oriented! Ms. Denise was very assertive and even gave me some great storage tips which actually helped me. I would recommend this location to anyone who is needing temporary storage.

Went to auction. Friendly staff, clean units, good prices nice units. Will go again!!

I wish I could give this a negative numbered rating. The facility is raggedy, the plans are a rip off, and the staff is rude as ever. I will never use ANY Public Storage facility EVER again. I will gladly travel across town to use a life storage or cube storage facility where the people care about you, your items and helping you save money. I hated my forty five days in this unit and couldn't wait be done. Ugh!!!

Great experience getting set up! Very affordable and the staff make you feel welcome. Would highly recommend for anyone looking for storage in the Columbia area.

Excellent customer service

Great service from Adriane at this location! Made my visit/registration for a unit enjoyable.

Sherrell was very polite, informative and professional. Great experience.

Annetta Taylor at Public Storage on Broadriver Rd went above and beyond in helping me get the storage unit that best fit my needs!

Excellent service. Thanks for a great experience...

Ms Adriane was great and helpful

The customer service is outstanding and the units are clean and safely secured! Denise & Sherell are the best, always smiling and ready to do whatever they can do to assist in making the storage process as easy as possible. I will be here for a long time and it means alot to know my property and myself are taken care of. Thanks Soo Much Ladies You Guys Rock!!!

Denise always has a smile. She is a good at her job.

Great customer service!

I absolutely love this place. It’s central to where I live, affordable, and the friendly staff is there to help at all times. I especially love the interactions I have had with Denise.. she has made my storage experience one to remember. Because if her I would definitely recommend others to use this particular location!

They are always courteous and they actually listen to your needs. Mrs. Denise definitely exhibits the loving, caring and friendly attitude that causes you to want to go and visit her.

My name is Henry Sabb I just got a rental unit last week Mrs Denise is so sparkly and inviting that I don't wanna go any other storage place

Denise is awesome

Denise is awesome

For the first time there wasn't anything to complain about. My experience was great!

Great service. Great pricing!

Best Public storage manager ever!!! Denise is fabulous and is always working hard to help her customers when she can. Thanks again for your help today!!!!

great costumer service by Denise

Denise has been fantastic, each time I've had questions, she has been so helpful and provided all information I needed as well as very professional and courteous! Thank you Denise!!!!

Mrs. Denise is a very polite person couldn't ask for a better customer service.

It's ok. Too expensive rent. They have rats in the storages.

Denise always greet with An awesome smile and gives wonderful customer service.

I had the most pleasant experience while getting my storage unit this weekend. Denise is such a sweetheart, she made sure I had everything I needed to make my move go smoothly and trouble free. I am so glad that I chose Public Storage on 3415 Broad River Rd.

Denise was extremely helpful.

Denise is an absolute jewel! She is always so cheerful & helpful!

Very welcoming and helpful. Denise was the best and she made sure I was squared away

Simply amazing.

Very friendly and well kept.

Great, clean, friendly service

Don't go there they will screw u over

Denise is the best very kind and she treats people very sweet, she is very dedicated to her job thank you so much. In my opinion she is very good she should deserve a raise of money .

Great customer service! Very friendly staff and very clean units!

Every time I come Denise always put a smile on my face 😃 I'm a happy customer every month! She's the best !!!!!!!

Thank You so Much Jennifer 😃 Your Help was Awesome

Shea is the best so nice and friendly

Because they are so nice and friendly and helpful. I love this place. Denise is the best I love her

We checked in on line at store 24205 (3415 broad river road) Colo SC. went to the storage office were pleasantly met by Denise and Shea. they both had great personalities. Denise checked us in showed us the unit It was clean a very pleasant visit Our business was welcomed. We will definitely use public storage again....

Sucks

I love the help from Denise very pleased with her services

Very great services, very knowledgeable and made getting a storage very easy will recommend to friends go see Ms Denise and Mrs Shea

Excellent service provided here by Simae

Denise was a big help with getting my storage units! Definitely would recommend to family and friends!

Denise is so awesome!! From the time I got my storage unit until my first payment. I walk in and she is ALWAYS smiling and so willing to help!!

Denise & Jenny at the public storage at 3415 Broad River are very sweet ladies they have given me courtesy calls to make sure my bill is paid on time. I diffently will recommend them to other people.

Denise and her team were wonderful to deal with. Prompt and efficient in securing me the correct size unit for my belongings. Very helpful in acclimating me to my new environment. Will definitely recommend and use again.

Love the people who works there but hate hate the cooperate office . You do not know when they are going to go up on your rental fee. We were in our rental less then 6 month and they went up on our lease $10. I am forced to make adjustment because it will take more money and time to locate a new place. I know that I will need to be in that location about a year or more so I am trying to sell off some of my stuff and tried to relocate.

Jenny is a great help very helpful

I have been with this storage facility for over 10 yes and all the staff especially Denise & Jenn have exceptional in making sure all the needs of customers are their top priority. I never experienced any problems until I was downsizing to a smaller unit. I didn't realize how much work was involved in the move on a hot 97 degree day. While struggling and sweating to get everything moved by the end of the day I looked up and Denise offered me a cold water and allowed me a little more time to get my movement accomplished. I would strongly recommend Public Storage to safe guard your personal belongings or prize possessions.. And enjoy a friendly staff who will do what it takes to assure your satisfaction.

Denise and Jenny were extremely friendly and helpful when it came to storing my items at the very last minute. I would definitely use this storage facility again in the future.

Nice service from Denise and Jenny. Answered my questions and was very helpful and professional!

Denise is awesome. She helps you save money. Very friendly. The facility is very clean. Best storage on Broad River Road.

Denise was wonderful really helpful and funny!

Because Denise and Jenny are rock stars. They have taken such good care of me and their customer service is second to none. The office staff is phenomenal. I would never ever rent anywhere else in the Columbia area. They have my business for life.

Jenny & Denise as super sweet! I've never had a bad experience at this location nor the many others in the area, when paying my bill. :-) :-)

All I can say is WOW!! Denise & Jenny are without a shadow of a doubt the most helpful, knowledgeable & professional folks I have ever met in the storage industry. If you are looking for a storage space end your search now and go see Denise & Jenny. They are the kind of people that put your needs first and are very helpful in chosing the correct size unit for you. It is very clear they actually care about the customer!!!

Denise was awesome!

Denise was extremely helpful and friendly throughout the process of storing my belongings. I would recommend this location to anyone looking for a storage unit.

My first impression is that my things would be safe at the storage. Denise is very courteous and very charming. I love her.

Denise was so friendly and helpful and provided us with excellent customer service. I will be recommending this branch to friends in the future!

The personel at this Public Storage really care about their customers.

This is my 2nd time using this facility and I still recommend it highly. Friendly Environment and most importantly my belongings were safe and secure the last time i stored here and I'm more than confident they will be ok this time! !

I was nervous about getting my storage space and had many questions but Ms. Debbie was wonderful and eased my mind. She was courteous, helpful, and also recommended me a smaller size space to accommodate my needs! She wasn't thinking of the company and making a quick buck, she was thinking of me and what I needed. Very professional and knowledgable, I know who to come back to if I have any further storage space needs!

I found Debbie to be fantastic she assisted me with my down size of storage space with upmost professionalism.

Great service from Debbie and Amanda. Very courteous and professional.

The sells rep was excellent in her customers service.

I was given very simple and detailed information by Debbie. It really motivated me with making a decision to lease. I'm glad she was the to service me.

Great staff!! Good customer service from Debbie and Simae. Very helpful and caring.

Excellent customer service, clean spaces. Debbie is very knowledgeable and helpful.

awesome customer service from Simae today. location is perfect if you live on the broad river end of Irmo like I do. highly recommend.

shelby

Debbie is awesome! Great and professional service!

Great service from the people at this place. They answered all my questions and I felt good leaving my stuff there.

Got a great rate on my new storage unit. The unit was clean and had the space I needed. Debbie made the whole process quick and easy.

Ms Debbie was great! Very helpful and made my experience renting here very easy! Clean lockers and I feel safe leaving my things here!

Debbie and Kimberly did a fantastic job explaining the storage to me. They answered my questions and were pleasant.

Shelley was very helpful in assisting me with my unit. I wasn't I formed ahead of time that insurance was mandatory, but she was helpful in explaining it and making sure I understood everything. The unit is clean and I will be comfortable leaving my items here.

Pass excellent! !!

Great service. Friendly people. Very good at their jobs.

I am pleased with the service I received. The cost was within the range I wanted it to be (unlike the others), the spacing was what I needed and everything was explained simply to my understanding. The attendant that assisted me had a great attitude and beautiful might I add. Lol. I would definitely recommend this storage.

Debbie was very professional and knowledgeable.

I trust Public Storage with my belongings. Ms. Debbie is amazing.

Kimberley was very nice and helpful. She went above and beyond the scope of a sales associate in informing me if the moving and storage experience. I was completely satisfied.

Derrell was very helpful and informative. Greatly appreciate his assistance

Miss Debbie is amazing.... explained and very informative... helped me get the most convient unit to fit my needs

I used this facility for storage a few months ago and was very satisfied! The property manager Shamekia Manigault was very pleasant and knowledgeable. Her customer service skills made me comfortable with leaving my items in the company's unit. Overall great experience!

Debbie was very professional and knowledgeable.

went to purchase a couple of boxes and some tape. great customer service!

Will recommend to anyone who needs storage.

Mrs Debbie was so helpful and helped me with my questions. I would recamend her service to others

Went into public storage and I only needed boxes. But ms Debbie and Jessica gave so many benefits for quick pack I couldn't resist! Thank you guys so much it made my packing so much easier!

Ms Debbie was wonderful, made sure I had full knowledge of everything. She is an asset to to this company and location!!!

Had a great experience when I stopped in the other day. Debbie was very friendly and a great help. It's always nice to experience great customer service!

I love the customer service that I receive. They really make you feel like your business is appreciated!!!

Very disappointed with this company, I have a unit that has been leaking glue from the ceiling for over 3 months. no responding calls from office or district manager ( Jeff Reddington ) I will be moving my property out this month and DO NOT RECOMEND THIS COMPANY AT ALL VERY POOR MANAGEMENT

Sha mekia was extremely helpful an she was all open ears to answer an questions that I had. She a bright woman very respectful an a great leader to your company

I was very impressed with the atmosphere and even more impressed with the helpful and professional attitude of Ms.Stephany!

I started using a storage unit on 05/20/14. Ms. Debbie was very kind and helpful in helping my father and I settle into the unit. She addressed all of our questions and concerns.

Good

Angi was wonderful and so helpful! She broke everything down so that it was easy to understand and I knew exactly what I was getting into. Public Storage is clean and seems extremely safe. I am very comfortable leaving items inside my storage unit.

Great customer service

Super helpful! Clean, efficient, kind!

The attendant stefany was very helpful, and was very professional

Service is great! Shelly was very nice and set me up quickly

Was a little disappointed that online it seemed that the unit was inside a building as opposed to being inside a warehouse but nonetheless my experience of using a storage facility at this location as been fine. I worried about roaches and rats and other pests, luckily I did not encounter anything at all. Additionally I never saw any homeless people that would have potentially made me feel uncomfortable. The timer lights I didn't like at all but overall no real complaints. Would confidently recommend them, great for the price!

They was awesome!!

Great customer service and a wonderful place to store your items

Great facility!Tova Groff Clayton

Great customer service! Tova is awesome! !

Public Storage on Broad River road is the best. Tova had the answers right away with all of my concerns. Thank you for the first class service

Vey clean place and Tova Clayton is a good worker.

my cuz Tova Groft is a very nice and caring person

I visited Public Storage on 2-18-14 to inquire about a storage unit for my daughter over her summer break from college. I was quite impressed with the customer service I received from Tova and Jamie. They were able to answer all of my questions and were very friendly. I will likely rent from Public Storage in a few months.

Great employees and servi toya and angi

My storage unit was broken into. I believe it was an employee. There is no way that the items that were stolen were put over or under a gate. They had to be taken away in a car. Additionally my unit was picked through. Which means someone had to be comfortable enough to go through my unit empty boxes and containers and pick and choose what they wanted and not worry about time and or being caught. This to me screams inside job. When I notified the office of my unit being broken into the district manger was there along with his manager. They did not show empathy or concern. The one manager simply said make a police report while the other manager didnt even acknowledge me. Lastly, he blamed it on the show storage wars. The staff claimed no thefts/break ins had occurred prior to mine however according to the investigator another unit was broken into a few days after mines. Again with big ticket items! I would not recommend public storage to my dog or their employees.

I came into the storage unit looking for supplies and information About the storage units. Both Ms. Stefany and Ms. Tova were very knowledgable and courteous. I will def recommend public storage to my friends and family.

I was in your store on 08/31/13 looking for a future rental. Both Ms.Tova and Ms. Stefanie were very pleasant and informative. Very impressed with the customer service and will use your service in the near future.