Public Storage Self-Storage Units at 2560 Ashley Phosphate Road, Charleston, SC

Shannon is highly recommend so nice and helpful definitely would use them again

So very very impressed with Tanya and Public Storage!!! Thank you so very much!!!!!

Wow, I never expected such exceptional customer service! The facility manager "Tonya" went out of her way to help our family move, it was difficult to coordinate everything from out of town but she made it easy. I strongly recommend using this facility for any of your storage needs!

They was real great!

Dani is so amazing she was very helpful !!!! You have the best employee ever

Hey y'all this is GATOR of Charleston SC wanting to give much "LOVE" to the manager and her team "TONYA" sweet as apple pie and she and her team are so willing to jump in to give a helping hand! Been a client for a couple years now, anyone would be caaaaraaazy to go else where Love you "TONYA" and crew ! Keep up the good work ! Love Always GATOR😍💕

Excellent customer service!! 10 stars.

Excellent service!! Tonya is amazing!

Tonya is Absolutely Amazing!!! What a Gem! She handled my account for year and a half. Great Customer Service!!!

Tonya the manager here is absolutely amazing!! Her customer service is always on point!!! She is extremely professional, courteous, and extremely kind! She goes above and beyond to make her customers happy. I will continue to rent here, because of Tonya. In fact, to be quite honest, I almost went with another company/competitor, however, after speaking with Tonya, is what essentially made me, decide to stay with this company vs the other storage company. I’m glad I did. A huge thanks to Tonya for all you do!! Oh and please take a break sometime lol every time, I come in there you’re always working so hard. You don't slow down or stop. It’s very obvious to tell that your customers are very important to you. But it’s also important that you take a break for yourself as well. Thank you again for your professionalism and empathy and kindness. You’re a true rockstar.

Fantastic customer service and helped me out greatly. Would recommend and use their service again.

Always pleasant

I had the most wonderful experience with Ms. Tonya she was very polite and went over and beyond to provide exceptional customer service thanks Ms. Tonya

Excellent customer service. Well maintained facility.

Mrs Tammy was awesome she has amazing customer services skills. It’s rare to find great service and a friendly smile with an beautiful spirit attached so this location is truly luck to have her.

Tonya was very helpful in helping me find a suitable location for all my storage!!

Very helpful

Good storage easy access.

I moved my things into a public storage unit on Ashley Phosphate 1/28. I returned to put things in on 1/31 and all of my items were in place. Today on 2/11 I came and 40 boxes of shoes and a tv along with other items were missing. Someone drilled a hole into the lock and placed a different lock on my unit. I am being told there is nothing they can do bc the insurance wasn’t in place but I was robbed of my things and the gate was broken for a week so anybody was able to access the property. There was a different public storage lock on my unit how I don’t know but this situation has definitely been very traumatizing.

Unsafe please don’t store anything here!

Tonya is always so Professional every time I come in and need assistance with public storage. I have four units at this facility and Tonya is so helpful there’s no way that I could navigate doing what I need to do without her awesome employee five stars

Good customer service!!

Tammy Lee is great. She helped me pay my bill and my unit is in another state. she had to call and look for quite a while bc my location wasnt listed in her book. She's only been there 4 months. I thought she worked there a long time! And she helped me back out of a VERYERY tough parking lot!!!!

I didnt see any rats!!! I have no problems with Public storage I love them and recommend them!!! Tonya at Ashley phosphate is amazing

It wasn't a bit of trouble start to finish. Every one seemed very knowledgeable about every aspect of the way renting should be done. Thank y'all.

Tonya was very helpful and great place

Tonya was a huge help with getting me a unit at another location! Thanks!!

Checked in with Tonya, she was very helpful. Will recommend! Place was clean and secure

Always great service

Tonya is the best!!

The best service ever. Tonya is the greatest!!

Tonya is awesome I love her!!

Great staffing and customer service . Tonya, is excellent !

Tonya is awesome!!! She goes above and beyond to make sure you are taken care of!!!! Best experience with customer service and explanation of terms!!!

tonya has amazing customer service! you will not be disappointed! she will definitely take care of you and your storage needs!

Lauren is by far the best. She’s the sweetest and her customer service is by far the best. She goes above and beyond to make sure everyone is taken care of. I don’t even have a unit there, but she still was able to assist me with any questions or problems I had. I love her dearly and I highly recommend anyone to do business with her ❤️❤️❤️

Tonya was very helpful she's awesome got us right into a storage unit at a great price. Again tonya helped us get in the gate very helpful

The manager Tonya is a great manager. Always has a smile on her face when I come into the office. Great place to store your things.

Ms Tonya is a Gift from the Gods of Customer Service! She handles business true enough yet, she does it with heart and compassion! She has facilitated a wonderful Staff that is caring and efficient. The upkeep of the property has been stellar! A strong recommendation for locals and new residents.

Tonya for President! Thank you for all you do to help me as a customer! You have made it easier for me to run my business by providing great customer service! You are appreciated!

Monica was so helpful!

Monica was such a big help to me.thank you so much for the wonderful help.keep up the great work.

The lady at the desk today was super helpful bless her!!!!

For once an amazing customer service experience extremely attentive and unexpected .. thank you Miss Selena! 🥰

Great service!!!

Nicole was great loved her customer service !!

Nicole was great !! She has very great customer service and is very helpful and patient

Tonya the site manager & Nicole were both very helpful! They helped me getting everything done quick and easy!

The majority of my unit got ruined from rat pee or other atypical elements. There was also extensive dirt and dust in the outdoor unit from construction and traffic in the area. The lady working there is always nice and helpful, but I suggest getting the insurance policy. There is a reason the prices are so affordable.

The site manager, Tonya, was so helpful. She went above and beyond for my family. We needed to handle some issues from out of state and she looked in to things, called us back with information - more than once - and made everything so much easier than we thought they would be.

Terrible when came pick my belong from my units. Your have terrible rats problem on property. Things thru way because rats been chewing on them. I use your location because your were close to me. I deal u. Haul more and never said rats on there property I been u haul same time been your. I am hurt because something belong mom and friend been destroy

Fast and easy. In and out. Ms Tonya was a big help.

Best Storage you can find in North Charleston.

Fast

Workers are courteous and very professional best customer service around

I've only had this storage unit 4 months and the rent is already going up $30. No move in special for me. I've been paying full price ($180) since day one. Starting May 1 I'll be paying $210. Ridiculous.

I got everything setup today thank you Nicole very pleasant 😊

Thank you to Nicole and Tonya for all your help I will be getting my new space tomorrow 😊

Tanya was amazing with the whoke exsperance. My move 5 times more delightful. Thanks for the first month only heing a dollar i can afford a bigger apartment 👍

I totally enjoy the service Jennifer and Paige offer at the Ashley Phosphate store. I've stored with this location for almost 10years, and they are the most professional team I've ever had the pleasure of knowing. I always tell people that if they need storage the only place they need to go will is to Jennifer and Paige they will hook you up with awesome service and a smile! Update once again I've been amazed of having the pleasure of having nothing but the best service anyone ever can receive from miss Tonya nothing but all stars!!!! Above and beyond! Been here over 14 years!!!

Thank you Public Storage. Not only did you care about my feelings as a customer. You went above and beyond. Thank you for looking out for the little guy.

Beware, all customers. You might get to rent a storage unit for cheap price at first, but you can guarantee yourself the bill is going to go up every 6 months, without fail, and they don't care about the burdens that covid-19 has put on anyone. My bill started at $110 in 8/19 now bill is going up next month to $185. Thanks public storage for all your help at wanting more money without any real benefits or pluses to your service. The owners are very greedy.

Thanks PATRICE FOR TAKING TIME AND SHOWING ME THE SPACE!!!!!

Paige is Awesome!!!

Patrice was awesome got what I needed

Thank you patrice for the help and everything that you did 😄

Best Public Storage Thanks Patrice!!

Patrice was awesome

Ms. PATRICE was very nice and helpful. Will recommend.

Tonya an Patrice thanks you ladies rock

Ms Patrice was the nicest lady I could ever meet.. I had an emergency situation and she was understanding and helpful as can be got me the right storage I need and everything to protect my stuff over all an great experience

Tonya is the ultimate professional! Her customer service was phenomenal Thank for making my storage needs easy and pleasant!

Got a good deal got the size storage I needed have a price locked in that I can live with I'd use them again

I highly recommend Ms. Patrice as one of the top high quality service representatives according to her duties and classification. She is prompt to assist and deliver the needs and requests of her customers. Highly impressed and Phenominal work !!!!!!!!

Patrice is awesome!

Patrice was awsome

My experience here was great! Tonya the manager was super helpful and everything was so easy. Definitely will recommend.

Tonya was very polite and she has excellent customer service skills

Tonya was very helpful. So far Im pleased with the customer service. Thanks for your help!

I love it... Just wish the gate was open later than 9pm

Great, fast, polite

Page is great

Nice facility and reasonable prices. Paige and Shandice were very helpful answering all my questions. They were friendly and knew what I needed before I even asked. I definitely recommend storing with them.

Great customer service! It is cheaper to reserve the unit online and then go in to pay for it. No contract required easy and affordable.

Worked with me when the site changed my price and honored the original reservation.

My storage unit was broken into at this facility. The gate has a delay and the doors are left open. The property is not properly managed. I was told that the district mgr was doing a walk-through, and that is how it was discovered that my unit and TWO others were broken into. I was not notified immediately, but called the next day. The mgr who called showed no empathy, letting me know immediately that they were not liable, call the insurance company and I could come get a key that they placed on the unit. When I went to check on my unit, I timed the gate. It took 2 minutes to close. While in my unit, a stranger approached me, asking how does he get out because he just drove in because of the gate delay. I immediately called the office, and the only response I received was "people often piggy back. our cameras are not working. I don't do know why the gate does that." I tried calling to speak with management on three separate occasions, where I was told that they were not available or would call me back from a representative named Wayne. Unfortunately, that never happened and on my last attempt, I was immediately reminded that my payment was late, not an apology for the lack of communication or availability when I tried to reach out. In fact, Mgr Paige asked me "well, what was there to talk about?". I would not recommend this storage to any of my family and/or friends.

Paige was very nice and professional Thank you

Wayne was very helpful in helping us get access to my brother's property after his death. Without Wayne's efforts, we would be stuck. Thanks Wayne!!

Great Service from great people.

Just helped a friend move out. The manager kept checking to make sure we were doing ok. Even offered us water since it was hot. Great service!!

Gloria and pauline was very helpful today

Very Helpful and Friendly. Was going to go somewhere else but came back because Ms.Gloria made us laugh and feel welcome. VERY SATISFIED

The best way to deal with this place is to Pay your bill on time! Late fees kicks in fast, and your locked out until it's paid! Pay before lock cutting or you'll be buying another lock! I don't do Auto draft bank account. I go to my app and make payments to avoid the fees! Make sure you check all payment statements and your bank statements! Public storage will hit you with delinquencies you don't know of! They have a bad habit of not adding your late fees to future bills not for the month you owe!

Been there with a friend as far I know good services and great conditioned property

Pauline was very informative and beyond professional. Would recommend

Gloria showed great customer service

Gloria did a wonderful job

Really needed a space Gloria waited for me after 5 pm on Saturday thanks

Awesome people and very great customer service.

Moving from out of town was stressful, Isaiah was very enjoyable - and in this heat he even gave me some water.

It was a convenient quick solution!

In and out, easy as cake! Isaiah was very knowledgable!

Overall great experience, the property manager was very informative and helpful to all my needs! You would be surprised how much care goes into storage. :D

Isaiah is an awesome and amazing young man very helpful and polite I recommend public storage on Ashley phosphate to anyone thank you so much for your time and consideration and service

Isaiah was very professional, knowledgeable and kind. He went above and beyond to help me out tremendously, my Mom had recently pass and so I have to store all of her belongings.I really needed someone who gets it by answering all my questions. Also it was nice to know that he cared.. Thanks again

Isaiah is amazing at his job. Very friendly and knowledgeable. I appreciate him being thorough because I’m new to the area. It was a great first impression.

This property seemes well maintained - especially for the area! The staff were super friendly, so friendly they offeres me a cold bottle of water.

Newer in the area and I needed a quick fix storage solution - walking in I felt taken care of from the beggining! Great experience!

Paige was very helpful and friendly! I just moved to the area and needed storage close to where I moved and chose this facility because it was close to my new apartment. I can't fit everything in my new place and I am comfortable with the indoor climate controlled unit I was given will keep my things safe and sound. Paige made the set up easy and gave me all the information I needed to get everything done.

Great experience! Paige & Isaiah were amazing and very helpful!!

Paige and Isaiah are very fast, helpful, and super friendly!

Isaiah stopped what he was doing to help me out the other day, excellent customer service!

Paige is amazing! She is who has kept me here for so long. She deserves a raise!!

Very helpful Great staff! paid $1 for first month. Awesome deal, and unit is very nice also. Thank yall for for the Storage

Rhonda Jones was friendly and really made me feel comfortable about renting a unit from Public Storage. She was very polite and informative and I will recommend Public Storage to friends and family

I love Paige! She does anything and everything she can to help! She knows all! I would 100% recommend public storage to anyone!

Wonderful service never veen treated so nicely abd accurate!!! I highly recommend public storage to all my friends....

Quick and easy to lease a space. Wide open space for easy drive up and unload (I drove a 26 ft truck thru the complex with ease). Good price, friendly office staff.

Paige was nice and helpful. Thanks

Paige is always great, very helpful, understanding. Will store again!

Honestly I wouldn’t go anywhere else. Public storage is a really nice place, with helpful staff (PAIGE) and honest pricing.

Property manager was real nice and professional. Very knowledgeable about what we needed to help keep our furniture in good shape. Told us how to keep the moisture out and what needed to be covered.

Paige was amazing. Very enthusiastic

Monica was very nice. Thx

Service was great

Paige was really on the ball and quick to fix something in the unit before move in day. Was also quick with paperwork. Thank you.

Paige was very helpful, very friendly and easy to talk to, I went there with my sister and we were very pleased with the service

Page is awesome, my hubby accidentally payed $5 too much on our monthly bill-she ran to catch us and gave us the money back. Not many people would do that.

Great staff! Very helpful and informative. They were friendly and made the process quick and easy. Paige is fantastic. Thanks ladies!

How can I pay online for my public storage

Paige and Danielle are amazing at what they do!! Would recommend to anyone looking for storage options. They listen to what you need and even saved my husband and me money and got us a bigger unit for less than the one we were originally looking at. Could not be more pleased with those two girls!!

Quoted me one price of 80.00 Got there with a truck full of furniture and they told me it was for 10x15 unit with a door not a roll up door. Specifically asked for a roll up door and had 3 confirmations on it. They ended up charging me 147.00 a month instead. Didn't have a choice and they didn't seem to care. Said there was nothing they could do. Bad business practices. Be warned!!!

I had most of my clothes chewed my RATS. After paying $15 a month for insurance, their insurance company stated they would only pay up to $250. We had been using them for 8 years. At first I was told nothing could be done about it, then as I was making the payment online, I noticed we were paying insurance. And it also said we were paying for $5000 of coverage. SCAM! So I lost clothes, books and wires of power tools chewed up. I filled the unit with poison and a ton of mothballs after cleaning it out and dumping my chewed up good things. Do Not use this place. As soon as we find a house we're out of there. This was not a good relocating experience due to Public Storage on Ashley Phosphate.

Love

It was quick and she was very polite thanks Paige

Paige was awesome and even helped me save money! I will recommend to friends

Friendly and helpful.

Excellent customer service !!!!Paige was the person that took care of me she was very knowledgeable and could answer all my questions. Thanks for the good service!!!

The lady here is so nice i love her

Great service, they really helped me out!!! Thank you. Paige is great!!!

Paige was very helpful with my storage need and moving experience

Paige was super helpful and very kind, she was incredibly patient with me as I had my daughter with me who was just over it. She made me feel comfortable and talked about her kids while we finished up paperwork. She was very thorough, and recommended products that I would actually need for my storage unit without being pushy. Getting everything setup was a breeze - I would definitely recommend this location, and especially her, for all of your needs!

Tonya was a great help and very friendly.

Paige was wonder and so helpful in getting us signed up. She waited til practically the end of the day to start the paperwork and was just a pleasure to work with. Highly recommend this place!

Paige and Tonya were most Professional, Friendly, Polite And Informative !! ♥️😊

If you need a storage faculty the staff at this location are great. Paige was very professional. I reserved a space online she gave me a courtesy call to set-up the best time to come in. Tonya was excellent as well she went above and beyond to show me and my pop the various size units go over the differences in price and climate control vs non-climate. The prices at this location were some of the best in CHS and the staff made the experience easy and enjoyable.

Had a great experience..very friendly office staff. Very informative. Answered all our questions.

Just like all the rest. The ladies that run this location are really nice. Moderately busy location. Stayed dry for the most part the doors leak water a little. The entrance sucks! I guess they get a pass because of the location but the gas station next door undeveloped. The traffic on ashley phosphate is always horrible. The prices are moderate at best.

Page provided Awesome customer service and the process was super easy!! Definitely recommended.

Sales associate was very informative, efficient & knowledgeable. Very pleasant as well.

Tonya and Paige were both very helpful with all information needed for unit sizes and rates.

Fabulous!

Great and friendly customer service! Thanks Tonya

Staff was super friendly! Super easy in and out with 20 mins! Would recommend them!

I have been in to inquire about spaces and what I would need in order to properly store my home should my employment send me away from home, I was very impressed with the knowledge of both Paige and Jennifer they were incredibly helpful and I look forward to renting soon.

Nice lady but the man that took the original plan failed to mention all the hidden fees.

Wonderful service!

Ms jennifer was awesom..she was kind and explan everything to me nice sinse the first time i came in...she is a really good worker..

What time open and close

Jennifer was great! Very helpful, explained everything quickly and clearly. Was also very cooperative when I made complicated requests. She goes the extra mile to help her customers!

Jennifer and Kathlene from 28037 was great assisting me with good customer service keep up the good work lady's.

Jennifer paige was very nice and very helpful

Awesome clean place! Cool ass property manager!

The new management team Jennifer and Kathleen are the best .. they gave me excellent care with my storage need.. could not ask no better service

if you like constant rent increases this is the place. rented a 10x10 unit for 16 months and the rent increased 26%. Started at $120, then it went to $131 and last month got a notice it was going to $153. That's when I said see ya later. On moving day I rented a truck and paid 2 young family members to help. Got to the unit and there was no electricity. Called the office and was told they have a call in to the electrician. Electrician never showed up. 4 days later went back to clean up a couple boxes we left behind....still no electricity. Wonder how long this had been going on before I found out about it. Unit was rented with climate control (which costs more). HOW DO YOU HAVE CLIMATE CONTROL WITH NO ELECTRICITY.

I will be referring everyone to this location! The staff was fantastic and made sure they met my every need! Shout out to Paige for all the help. You guys rock!

The new management Jennifer and Paige are great. Even though I store at another location they assisted me with making an online Payment. They were very helpful and knowledgeable. I really appreciate their help. Great customer service.

The new mangment its amazing JENIFFER took very care of me, dont look no where else here its the spot

Jennifer & Paige, NEW management @public storage is excellent!!!! I was assigned to do security at. this location and I found the staff to be very knowledgeable of their job and mine. I give this location and staff ten stars.. ..

Empleadas muy cordiales y eficientes, el área de storage perfectamente bien localizado.

Have been using this place for a few years and Tonya definitely knows how to take good care of people! my business will stay with them!

New manager Jennifer does great customer service she handle people politely never complained

The new management Jennifer and Kathleen are amazing and very helpful!

I really enjoy the fact that public storage is a family and they have the same values as i do Family First. Im so honored to have my things in public storage.kathleen and Jennifer was everything to me . thanks guys for all that u do at public storage on Ashley Phosphate Rd. Thanks for being family to me and taking great care of my things.

I set up online to get a storage unit anywhere I made reservations to a couple different places but Ms. Jennifer was the only one that called and confirmed my reservation out of all the ones I made. Over the phone she made me feel so welcome so I was really excited to go meet her not knowing at the time that she was the manager. When I got there I felt as if I was meeting up with an old friend or family member after some years of not seeing them to catch up. I felt really comfortable leaving my belongings there after being welcome with open arms. Thank you sooooooo much Jennifer for your kind spirit and welcoming hospitality. I will recommend family and friends to this location its very rare to get great hospitality these days. Thank you for the great experience!!!!!!

WATCH OUT.....I spoke to a guy who told me if my things are cleared out by a certain time i would be good and not charged. So i did exactly that, paid the $15 balance that was left, removed my items the night of dec 6th and never returned after. I work and stay in mtp...THEY SAY YOU WONT BE CHARGED... EVEN AFTER YOU CLEAR YOUR SPACE BY A CERTAIN TIME THEY STILL CHARGE YOU AND LIE ABOUT YOUR CODE BEING ENTERED THE NEXT DAY, EVEN WHEN YOUR IN A WHOLE DIFFERENT PART OF TOWN. I FIND THIS UNPROFESSIONAL. THEY THEN ACCUSED MY FRIENDS OF GOING INTO THE GATE...ALSO LIED AND SAID THEY WOULD CHECK THE CAMERAS AND NEVER DID, GAVE ME 2 DIFFERENT TIMES OF WHEN THE GATE CODE WAS USED WHICH IS FUNNY I WAS IN MTP WORKING AT THAT TIME. 2 PEOPLE HAVE THE CODE, ME AND THE OFFICE. NO NEED FOR FURTHER EXPLANATION.....THERE ARE CHEAPER PLACES THAT WONT RIP YOU OFF AND WONT HAVE RAT POOP IN THE UNITS!!!

Walls in the unit are particle board and are coming apart. Rats feasted on the hose coming off my dehumidifier and obviously there is rat poop everywhere.

After having issues paying online Jennifer helped me get the issue cleared up and get a free replacement lock because I did try and pay on time while I was out of the country.

I would not rent from this property. It turns out that my storage has a hole in the roof and guess what got in? Rats! The hole is the size of a baseball. The rat was huge. I am scared to go in at this point. Rat poop all over my personal belongings. Jennifer told me that's why we ask you to have renters insurance like that was suppose to be an acceptable answer. The customer service is poor. Jennifer told me that she had no idea when she could get someone to come in and fix the hole. She also told me she would give me another unit (I have to pay movers to move it again of course). Laura was equally friendly btw. I do not recommend this property!!

Came in at 5:45. Rep told me she took last appointment. Will never patronize again..

Laura is the best there is in public storage, she is always friendly and kind! Everyone should come see her

Lauras customer service and promptness is amazing. She gave me all of her attention and had a lovely smile to go with her personality!! -Mikayla Taylor

Laura is friendly, helpful and awesome.

My fiance rents here and when I came in and asked for Gerri and was told she left the company I was very upset they would let a hard worker leave. She cared about her customer and was very professional. As reading some of the reviews it seems to me Kathleen Gilbert is hostile family member and is bad mouthing Gerri. If she was rude to you if must have been a reason further more you should not be posting your family issues here. Do not worry Gerri where ever you are God is good and he has put you where you are needed. If you are reading this and went to another storage facility let me know we will move where you are because you treat your customers the right way. That new lady Laura has the property and office dirty. Will be moving out soon. The only reason I am giving a five star review is for Gerri because she cared about her customers and cared about the grounds on the property where always clean. Please remove Laura off this facility. She had some man behind the counter sitting with no shirt on.

GERRI gilbert was extremely rude when I asked a question I would never do business here again.and she us a property manager ha ha she is stealing from her job very unprofessional

Exelent service, we are very pleased. Thanks Gerry and Bailey.

Experience is awesome. Gerri the property manager is very customer oriented and very understanding. When the flooding was in place Gerri had a listening ear and worked with my husband and I. Would recommend this facility.

I rented here for almost a year and no matter what Gerri always has a pleasant attitude even when I have given her some attitude because my day was not going right. When i apologized to her she said no problem we all have things going on and just have to let it out. The person who hired Gerri has made the decision. She is a keeper and the property has never looked any cleaner since she has been there.

She was very nice and very helpful,I wouldn't mind recommending other there and I don't usually do this but I was very satisfied.

Gerri is so awsome she is the best storage woman there is,, i would never pay on time if it wasnt for her hard contacting me to remind me so i can avoid late fees,,, TY Gerri

Gerri was helpful good customer service respectful thank u for being u☺

very pleased with staff and service (Gerri), Property has not looked better since she has came to the property. Thanks Gerri for being so awesome with all your help. Your bosses made the right choice putting you at that location.

My name is sushonda white its always a pleasure talking to the Gerri or Melissa you can hear them smiling through the phone keep up the good work ladies

Gerri gives the best customer service and nice clean property always friendly service. Nice security on the property.

Great customer service. Gerri and Melissa provided fast and courteous service. I went in for a larger unit, but after speaking with the ladies realized a smaller one would suffice; which saved me over $100 on the first month's rent.

Gerri and Melissa are great people they take there time and make sure they have everything is done properly and they all ways greet you with a smile

Gerri helped me today, i had excellent service!!

Gerri and Melissa were great!

The roaches were horrible there. Ashley Phosphate traffic is the worst to drive a uhaul.

Gerri was super to deal with very nice, friendly and helpful, answered all my questions in and out no problems great young lady outstanding service

When you show up you are hit with a $22 admin fee and then informed you are required to have insurance. They then proceed to try to sell you an inflated policy which costs double what uhaul charges. I don't like these kinds of surprises so I turned around and walked right out.

Gerri is so awesome

Melissa and Gerri are by far the most awesome when it comes to customer service. Went in to make a payment for my son and the laughter they share when you are having a bad day is priceless. They have been joking with each other and I was having a bad day but their attitudes were the best and even put a smile on my face. By the time I left the office they had. Me laughing right along with them. Perfect pair to work at this location.

Gerri and Melissa have the best customer service I see yet. They are very understanding.

Gerri and Melissa r very awesome to work with I enjoy doing business with them

Mrs Gerri and Melissa was very helpful and respectful when every I have a question or need to talk to them. If their is a problem they will contact me immediately. I enjoy doing business with them, thank y'all for such a good experience y'all be safe and be bless.

Gerri and Melissa were both very helpful and wonderful to work with..

Angel was very nice!

Mrs. Melissa is wonderful with customers.:)

These girls are great at what they do!! You need help? They'll do what they can to make you have a better day! Need a laugh?? They'll take care of that with they're fantastic sense of humors!! Never change ladies!! We love you!!

Great customer service!!! Great people and very nice place!!! Highley recommend.

Such nice ladies! Very helpful and even called to check on our status! I have been too busy to call back but super nice of them to call and leave a message! The space was very clean even though it was so close to Ashley Phos. Cant believe the deal we got on such short notice, also I dont believe anyone else could beat their prices.

Angel was great. Service was awesome!

Great staff very helpful clean property too

Mrs. Jennifer the manager here is very customer service friendly. She goes above and beyond to make you feel welcomed. I will refer anyone to this location.

Great customer service, Jen is the best...

Great storage and customer service!

We loved jennifer, Jennifer is absolutely so sweet and kind. Our experience with the public storage was excellent. We would defiantly come back in the future!

Jennifer is the best

Just wanted to share - great customer service! Thank you - keep up the great work!

These ladies are the best!

Tracie was the manager I worked with and she did everything she could to make sure the storage fit my needs as far as size and price. She went a step further and got me a great deal ($1 for the first month) and explained all the rules and regulations with me so I would make sure I understood everything. She was quick and knowledgeable. I recommend everyone and anyone to work with Tracie at Public Storage. The customer service alone is worth it!!!

Public Storage has always been there for me. Meeting all of my needs with much professionalism. I want to thank Tracie @ Ashley Phosphate site for showing me everything and checking back to see if I was pleased. I give her a big 10+

Jennifer & Ron have Excellent customers service

Great customer service. Loved working with Jennifer. I highly recommend Public Storage if you want good prices!

Everyone was super friendly and the paperwork was done quickly! Glad to find a reasonably priced unit to store our things until we move into our apartment! I would definitely recommend to anyone looking for a good place for their storage needs!

I was looking for a storage place and I was driving by. So I stop at Public Storage and there customers service was great. Trace was very great with, she a lot of time me, and she when our of way for me. That's what we call good customer service. Thanks Trace for a great job done, i will always tell my family and friends about Public Storage.

When my wife and I first arrived, without a reservation and near closing time, Inez helped us out with a smile and definitely made us feel welcome even though she'd had a long day already. We couldn't see the unit we wanted (at the annex site) that late in the day, so my wife and I came back the next day, and Jennifer (the property manager) helped us out, taking the time to explain every aspect of renting a unit with her. Like Inez, she made us feel very welcome and devoted all the time necessary to answer our questions (mostly my wife's) and concerns. We'd definitely recommend this location, as their prices are much more reasonable than other locations, and the service we got was top-notch.

Love this place. Jennifer is the BOMB!

Thanks Jennifer for all your help!

Jennifer., this place its awesome!!!!

Jennifer was super helpful!

Jennifer is wonderful awesome customer service

Jennifer is awesome.

Jennifer and Inez were more than helpful they went far above and beyond I am more than just satisfied. Thank you ladies for your hospitality...

Jennifer is Awesome, super helpful

Awesome

Jennifer has POOR customer service skills, go to uhaul!

Great service!

Great customer service and was very pleasant experience. Ask for Jennifer when you come.

Great customer service from Gerri.

Jennifer and Ayanna are awesome yesterday they helped my friend and I not only saved us money but found us a bigger unit. I could not ask for better customer service from this location. I will recommend to all my friends. Thank you girls you both are great. You both even help with a mattress cover to cover the floor with. Awesome!!!

Helpful, curtious, very easy and smooth move in. Ty Ayanna, and Jennifer ;-)

Everything went well Rashard was very polite courteous & highly knowledgeable....

Property manager was very cordial and helpful. She make special effort to show us the different units available for us to make a better decision on size required for our home furnishings. Prices were right in line, if not lower that others we've checked. Security appeared appropriate for the area. I would recommend this Public Storage to anyone.