Public Storage Self-Storage Units at 13473 SW Pacific Hwy, Tigard, OR

This has to be the worst storage place on the planet, we moved in to a unit and 9 days later came back to find that a couple thousand dollars worth of stuff was chewed up by rats the lady I spoke to in the office said they knew about the rat problem and was shocked no one told us before we moved in, their orange door insurance they require you to have only covers 250$ worth of damage with a 100$ deductible to make up for it they gave us a bigger storage unit for same price, now we just went to storage with a pickup truck load to put in storage and they blocked our access to our unit, because there is a manager block untill we sign some document and we already have signed everything I’m dissabled and paid 3 people to come and unload my truck into storage so now I’m out the money spent to hire people to help unload I’m furious!!!

Edited to add: as we've been unpacking, we realized we're missing many of our things. A nice vacuum, our books, our box of wall art, and more. At a certain point, we couldn't afford to pay the monthly payment, and Tammy busted our lock. I'm pretty sure she stole from us, as I know we didn't put those boxes anywhere else. Everything we had went into storage when we faced homelessness for the last year. I just want my stuff back. The office manager Tammy is always on lunch, all hours of the day. Every single time I've called the office, she's called back five to ten minutes later saying she was "on lunch". This has happened at 10 am, at 3 pm, at 12 pm, doesn't seem to matter what time of day, if she doesn't have appointments she's sitting in her on site housing. I also found a ton of spider eggs, spiders, and all sorts of insects all over my stuff when I went to move out, which tells me there's little to no efforts towards pest control. All in all, it was an expensive 5x5 for a poorly managed unit.

Great storage facility. Friendly staff was very helpful.

I rented a unit at the end of January, using a link that said 1st month would be free. It was not, I still paid rent, plus the move-in fee, purchased a lock (that you can only use at their facility), and insurance. I received an email stating the monthly rent would be increasing $40 (no explanation given) after 4 months. I moved my stuff out (which was was COVERED in rodent poop) closed the account, and received an email saying everything was complete and there was a $0 balance. The following day, I received an email stating I had been charged the increased rate ($212) for that month's rent. I called and had to leave a voicemail, which was returned a few days later saying they'd look into it. I was finally refunded the overcharge at the end of the month. Now I have a Collections notice stating I owe $212? I contacted the Collections agency to dispute the charge and called Public Storage yet again. I was transferred to someone who said they would expedite it since they couldn't change it manually, was given no explanation or apology for the issue, and then was told they would waive the charge. How is it considered "waived" if they're overcharging for a month that should have been closed? Now I have a $20 lock that I can't use anywhere else, boxes and items that need to be disinfected, and a Collections dispute. Would not recommend.

Kimberlie was so helpful, she was very knowledgeable on the system! We would definitely share our experience with our friends. Give Kimberlie a “You Done Good Award”!!

Easy to rent, reserve a unit on line for free. A couple of complaints, I rented a 10x20 and it's more like a 9x18 ish the second issue is the rent went up over $90 a month after approximately 4 months. * Update on my review, my rent was adjusted back to a much more suitable rate, my thanks to the management for that! *

Tammy in the office was incredibly helpful and patient with helping us rent a new locker. Took the time to explain and make sure two old farts got it right. And while my partner completed the necessary paperwork I had a chance to watch the monitors and was very happy with the security set up and also the fact that the place was immaculately clean . A good place to keep your stuff.

Ended up using a different location but Kim was amazing at both! Very helpful and understanding at both locations.

Let’s face it, if you need a storage unit, it usually means life has given you a swift kick in the nuts and you’ve had to downsize. And every time you visit you realize you have too much stuff and dealing with it sucks. So having a friendly employee at the storage place makes visiting there bearable. Tammy is that person. She actually gives a damn and does everything she can to make sure customers are happy. Hurray Tammy!

Been renting for 2 almost 3 years here I went from paying $210 in the beginning to now they raised the rent on me to $290 and that extra $80 is really causing issues financially they say the value us as customers but they don't. Like I wouldn't mind paying this much for this unit if they at least would take care of the RAT PROBLEM

What does a red tag on your unit mean

I have been renting here for four years, Tammy has been the most helpful person that I have met while renting here! She is very customer service oriented and make sure that she keeps her customers happy. If I ever had any issue she was right on top of it and handled it without most care. Keep her she’s a good one!

The customer service here was exceptional! Tammy is a kind, quick to help, hard working lady. I appreciate all your help and stress free stay with PS. If your looking for a storage unit I highly recommend this location!!

The customer service experience I've received here has been PHENOMENAL! Dave has been extremely helpful and understanding regarding my circumstances, and has helped to relieve the stress of renting this unit so that I can have one less worry during a very trying point in my life. To say I appreciate his efforts is an understatement! Thank you so much!

Me subieron el precio de 185 a 250 sin abisar

Thanks for the help getting a unit asap Christina was awesome good service good price

Elora was really helpful, nice and polite . The only thing is prices kept increasing every 4 months. Started paying 110 and after 1 year I was paying $230 . They have great service but not worth the price.

I enjoy the units, I just seem to always have issues getting into contact with someone or with a property manager at this location.

Rent constantly goes up because you are a valued customer... Rats everywhere damaging property in units. Why is my rent for an indoor unit now $40 more?! It has gone up steadily every year. Your online price says it is $145+ insurance. If you valued customers you would not jack up the price every year. The fresh paint and floor work which no one told me about covered a mink fur in concrete dust.

All good. The desk person at the location I’m using was very nice, accommodating and very helpful.

I rented a space by phone yesterday. The first operator was so anxious to sell me that she booked me at another location. I corrected it myself and did it all online. Paid them their money and all. I went to check in this morning because they want to see your drivers license before they let you go to your unit. I arrived at 935 and it says on the door "we are open" and call a number for assistance. The number they give you is not the property, it is national "customer service". I waited on hold for an hour and a half to be told, "sorry there is no one to help you. They'll give you a call when they have time." I had a borrowed van full of stuff to unload and had driven 40 miles to get there and there is no one working during normal working hours! The girl on the phone said sometimes one manager is covering three or four properties. That made me feel better. I drove 40 miles back with my stuff and unloaded everything so I could wait for them to call. What a hassle. What an inconvenience. What a bunch of gas for nothing. I left home at 830 to arrive at 930 and stayed until 1115 before I drove home. Every business makes mistakes, it's how you deal with your customers when you do that makes a business good. "We have no idea when someone will call you to say you can load up again and come back" is not customer service. 1PM, still no call.

Went in to get a unit, had more than a handful of questions. Tammy is a sweetheart, she never tired of answering each and every one of them. She is so KIND, if everyone could be like her, what a wonderful world it would be. She went above and beyond to help me with the size unit I needed. Thank you Tammy!!😁

Tammy was the best person to help me, she was very nice and helped me out for my first time storage renting! She’s very profesional with what she does!

Availability is fine, easy access, customer service was terrible, not once did we get a return call or an explanation for why we were double charged for the month

This facility used to be ok. Newer regional manager offers poor customer service and now this facility has a major rat problem. For over a month they "say" they are dealing with it. Yet, no commercial rat boxes can be seen anywhere on the property and I keep catching rats. The Corporate PS says not our problem. Corporate said Regional Manager Darrel would call. He never did. Will-has this PS notified everyone of this safety issue? Doubtful. Also repeated rent increases. I've had enough. Moving out ASAP.

Super helpful! Location is perfect and David was super helpful. Really fast rental too

Great overall customer experience. The place is clean, the prices are fair, and a friendly guy named David helped me figure out the right size storage unit. This was a real boon, because I had grossly misjudged how much space I would need.

Great location and top notch customer service. I needed bigger storage unit and David took care of us. Thanks David

Great help we showed up pretty late in the day and he showed us the unit while it was raining and made sure that it was the unit that we needed .

This place really saved us! Sign-up was easy - all online. We moved my dads stuff to storage so we could take our time getting through it all. Spent several months working through his things until it was finally done. Always felt like everything was very safe there. Easy location to get to. Worth every penny!

Fred was very helpful with getting my unit set up.

At the end of an extremely stressful week, I can't begin to tell you how helpful and wonderful it was to work with Steve. I had to change my contract and he made it not only possible, but easy. And he made me feel like this happens all the time that it was just a simple fix. What a real gentleman! Further, you should know the location is easy to find, kept immaculately and that I believe my belongings will be safe and secure until I need them once more. If you need a place to store your belongings, why not try Tigard Public Storage. I'm really glad and relieved I did.

Fred is super friendly and carefully helps pick out the perfect unit together with you based on what's available and your needs. Top notch customer service!

Excellent customer service at this location. Fred was very friendly and it was nice to see staff walking around the property. The location has easy access and the property is well maintained.

My experience was exceptional. Fred is a joy to work with. All accommodations were made timely and with a smile. Good job!!!

Fred is awesome!! He returns calls, is very friendly and helpful and provides great customer service. A very nice gentleman who appreciates his customers.

Awesome location for help with a move. Fred was especially awesome to work with.

Elora was fantastic to work with. She was very helpful and informative. I would suggest this location to everyone! Excellent customer service both times I was in office.

Elora was magnificent helped us in every way possible in fact we are going to get a smaller storage unit and we got a bigger one was a better option. delightful and showed us that the bigger one was better

Excellent service from Elora. Very helpful

Great and friendly service!

She was very helpful did her job correctly good service thank you for helping me

Elora was very friendly, helpful and kind. Really happy to be storing at her location.

Great experience! Elora was very kind, friendly, and professional! Renting a unit was super quick and painless. She definitely made the experience very enjoyable! Would definitely recommend

Elora with Public Storage was GREAT! Very friendly, easy to work with and great experience! Far better than other storage units I’ve been with! If you’re looking for a unit, this is the place! They even have an app to open the gate, great for rainy days! Highly recommended!

Amazingly helpful and flexible operation. In panic mode moving and found out l didn't need as big of unit l had reserved and paid for so before anything went into the big unit l asked to transfer to a smaller and they were totally willing to make the switch. Very convenient gate access code allows me to use my cell phone as a drive up remote to open the gate. Super satisfied, a bright spot in this cloudy, not so fun process called"moving.

Elora is awesome best service at any business fast friendly and efficient even when I had a ton of questions to answer and the computer crashed and she just kept plugging along and got it under control with out a problem... thanks again for all the help we will continue our business here for sure and most likely will be transferring our other storage unit to here and never have the hassles we usually get.

Great service Elora is amazing

The checkin experience was WONDERFUL!!! Couldn’t have been smoother or more polite.

Excellent service acknowledging me immediately and stating that she was aware I’m here, and she smiles and laughs with people which made me feel very good about this facility!

Great location and easy to get in and out. The first unit I rented was a bit awkward to use, but they helped me switch to a more useful unit when it came open. Fred was very helpful.

I’ve only had to use storage services a couple times in my life and public storage has always been there. The rental process is fast and the units are always clean. What more could I ask for? Absolutely nothing!

Elvira made it all work out! It took quite a bit of “extra” effort, but she stepped up. Thank you

Online wasn't working properly so Elora was extremely helpful and professional when I came in the office. Thank you.

The storage facility is very clean and well-managed, one of the employees “Fred” ls always there to help lf you have any questions

Elora was exceptional.

Elora is fantastic! Shes very helpful and thorough in helping. I've been a renter for 2 years now and moved to a bigger unit twice, each time has been great experiences.

Awesome service and Elora the manager she’s the best 10 stars for her

Needed to upgrade to a larger unit 3 times on the same day to accommodate our storage needs, and they didn't bat an eye! All staff were nothing but helpful and respectful and... downright friendly!

Excellent customer service. Elora was incredibly helpful, and so easy to talk to. 6/5 experience!

Best storage facility, friendly staff, fast services will be coming back to this location. 10/10

I would give 0 stars if I could. Rent started at around $60 a month and increased to $249 within 2 1/2 years. I'm moving out on the 2nd and they will not prorate and are charging me a full months rent for 2 days of having the unit even though they did prorate the first month when I got the unit. They are money grubbing and do not care about their customers. DO NOT GIVE THEM YOUR SERVICE

My first impressions of this storage facility were delight over how clean and courteous the place and service was! Manager Elora and Assistant Manager Fred work hard to keep the place looking new and respectable. The prices are easy to work into my budget and their merchandising and contact-free check in works brilliantly. They earned 5 stars.

Our experience with Tigard 26410 was exceptional. From our first day years ago to rent a space, David, welcomed us and gave us wonderful explanation of policies and personally showed us the unit and assisted in filling out paperwork. Yesterday when we went to office to inform them we were vacating, Fred, (It was Elora’ day off) told us we notified them in time to vacate by end of month and as a man from Tennessee is a gentleman.

👍🏼

Good location - friendly! We rented a unit at this location for many years. They were always friendly and professional. Clean and well-maintained.

Elora was great, answered every question with respect . Was very friendly , defintenly a 5 star and reccomended !

Great service, very fast and easy !

5 stars for Elora! Excellent customer service, very thorough and patient, and was willing to take the time to answer all of my questions! *Update* Still the best customer service ever! Transferring to a smaller unit was easier than I could have imagined! They truly make you feel valued as a customer.

Easy, fast, informative and easy going with Elora who helped me out

Fred was a great help to me today

Elora needs a raise. Their professionalism is unbelievable. She was more than helpful, just phenomenal. She has great product knowledge. No problems, only solutions. She kicks butt. I've had many public storage situations but I've never had such a pleasant experience. Thank you and have a great day

Super clean and organized

Clean facility, nice employees. Will use again ! Thanks 😊

Good rates and clean units... Conveniently found in all states and towns.. Thank you for keeping my belongings safe for the past 2yrs. Moving is such sweet sorrow

Easy process, Elora was fantastic to work with.

I signed up for the 1 dollar first month never hiding the fact u only planned to use this for one month while I'm moving. In fact everyone I spoke to I reiterated the fact that I couldnt spend much and I was excited that they offered this plan. Knowing about the $25.00 one time administration fee I had expected to pay $26.00. I took the day off and started packing and filled up my car to go down and sign the contract and get the keys when I enter the office (after talking on the phone previously to an employee where they said there was no additional fee's when asked) she said that insurance is required... ok.. at 15 a month that's not to bad so now the price is $41.00. we go and look at the unit and then go back to the office to sign the papers. She then brings put a lock and says theres an additional $25.00 charge for the lock.. so now the total is over $65.00 when I was told repeatedly it was only $26.. I told them I changed my mind before we went any further and discovered any other fees so I dont know if there were anymore or not. I asked for a number on who to call about the bait and switch I just experienced and said never mind I'll just call who I called when making the reservation. She said that was a call ceter and "THEY ARE TRAINED TO NOT TELL YOU ABOUT THE ADDITIONAL FEE'S!! " so on other words they're not only being deceitful they're puprosly training their employees to lie. I tried calling Darren this areas reginal manager and couldnt get through to him. To say I'm disappointed is an understatement. Yes I knew $1. A month would have fine print and additional charges but when you ask specifically about those additional charges and get lied to about them is where they cross the line. I waisted an hour of my time there along with three hours packing up my car and then unpacking it. Not cool public storage. Not cool at all!

Great service from the site representative, Elora. She went above and beyond to take care of a bit of a tricky situation in our account with a previous unit we were moving from.

Great service and SUPER friendly!

The service was wonderful, she had all of the information at her fingertips and answered all of my questions before I could ask them. Showed me the space I was renting and checked everything as I did, made sure I was satisfied with the space and explained everything (locking procedure, hours, etc) very detailed and concise. Was an absolute delight to rent a unit here and would offer this facility to anyone who wants an quick and clear rundown of everything, and is looking for a clean neat and well kept space to store their things.

Elora Was great! So happy she was able help us out. Made it easy!

Elora had a great attitude from the get go. Super easy to communicate and awesome to work with.

Very nice clean place. Made sure every detail was gone through prior to signing.

Elora is friendly, helpful and informative. This place storage is like many, read the fine print, follow the rules, pay on time and read any notices or emails and you will be fine. It seems all storage unit companies are now requiring insurance...keep this in mind. On site manager, and video surveillance, all good things when it comes to storing your belongings. This location works for us.

Elora was the manager that toured me the property. Very kind, polite and helpful. Thanks for your excellent service

We love Elora! Thank you for the awesome service! She makes renting is a breeze!

Elora was great! Very helpful and informative! So glad I had an amazing experience for getting my first storage unit!

Very helpful and quick.

Fred was great! Very helpful and nice! The Public Storage system that lures you in with a low price and then forces you to pay $15 dollars per month extra for insurance once you get into the office...not awesome! Keep this in mind.

Like I said before, no more stars until I get a unit.

Super fun and fast! Best service ever. No hidden fees.

Awesome customer service. Great storage spaces and plenty of available. Store here now.

Elora was great. Professional and well organized when we had our reservation to move in. Super friendly and definately recommend to everyone!

Very nice, helpful people.

Great service, Elora was awesome and accommodating and took care of us quickly!

Very friendly manager. You can tell when people like their jobs and she definitely does.

Getting too expensive!

Easy access since they updated the keypad.!

Very sweet and very helpful. Process went fast and very well described.

Friendly staff and well taken care of. Easy to access.

Getting set up to get my unit (5x5) was smooth as Silk, Elora was a blessing and very professional in meeting my my need .. Thank You for the Great Service ... Michael Stroud ...

Elora is a superb employee of Public Storage. She goes an extra mile just to keep her customers happy and satisfied. Her outstanding customer service is the reason why I trust Public Storage with my stuff.

Very polite, competent man (Fred) helped me at King City, Oregon, location.

Elora is a very professional person. Service was great. Highly recommend.

Elora was very informative! It was my first time renting a unit and I feel super comfortable now. The prices are also great here and I feel secure with storing my belongings here. Thank you Elora!

Helped by elora. Friendly

Awesome experience! Elora was patient and nice! I highly recommend it!

We buy storages units.

Very nice and easy to work with!

Laura was awesome!!! She gave me great customer service! Awesome ! Recommended!

Lady in the office was amazing! she made my whole family laugh! thank you for your outstanding customer service.

Great service as usual

I am writing this review for my best friend, Kimmey. She & I had the pleasure of doing business with Fred. He is very knowledgeable & he has great public relation skills. We were also pleased to see the units were clean & accessible. We would recommend this location.

Great Service

Good people

Super great! Thanks!

Awesome service! Fast easy and helpful! Lifesavers!

Great help and very friendly

Elora was a great help and made moving into a smaller unit so easy!

Fred was such a toy to work with. He was able to show us both the units we were interested in and he gave suggestions as to why a bigger unit might be better since we had not had a storage unit in a long while. He definitely showed he awesome customer service and hospitality. We definitely appreciate how easy he made the process. And we appreciate that Public Storage is paperless. Everything is easy to get to all through email or the online portal. Thank you Public Storage & Fred on Pacific Highway in Tigard.

Elora was great!

Elora was super helpful and made the process easy!

Elora was so swell! Very helpful!

Prices are right and always having awesome specials!

Wonderful experience made easy by Elora.

Very good deal and Fred did amazing job 👍👍👍

Fred was extremely helpful getting me set up on site today and the online registration was extremely easy. Highly recommended.

Very satisfied good service by Fred

Elora helped me out today. She was very kind and very fast and thorough.

A 30% price increase after 6 months? No thanks...found a heated 10x10 in a modern facility for $15 more than PS wants for a rundown and hard to access 5x5 jacked up after six months of on time payments. There is a reason you have so many empty units...lol. The employees are all cool tho...

Fred was great, he answered all of our questions and made us feel comfortable. We would recommend public storage just because of his great smile. He is an asset to your corporation. Best storage experience ever! Keep it up.

Instantly I felt welcome, any question I had, easilly covered. Any problem I could be concerned with, was put to rest. Transparent and honest, Public Storage is a great company, especially the property #26410 and Elora who was directing the front desk. There is no reason for a business to care about something, unless money is involved. This company is an exception to that rule, where I witnessed humans being treated as enjoyable humans, and not as some pocket book to reach into. Elora is a pro, and should be recognised as such. If there is a problem with Public Storage, it is most likely due to User or Client Error, rarely could it be Public Storage as the system they use, and the people who impliment that system, are impeccable. Simple. Works. Cheap, and beyond effective. The $$$ Signs do not pop up in their eyes when they see a potential renter, indeed the $$$ signs appear in the renters eyes, as Public Storage is not only the safest choice, but the smartest. $$$ in the pocket, safe storage, and comfortable maneuverability, Public Storage is the way to go!

Just recently started renting a unit. Easy check in and paperwork. Unit was in good condition. Fred was super friendly and helpful!

Customer was an excellent, very kool and full of smiles. “She was on top of her game”.. that’s an old expression for she is “THE BEST”.

Rent a space from them they have already raised rent $40 a month have had it less than four months called talked to them about it they where going to check into it never heard back guess they will tell you anything to get your rent money. So 7 months later no my rent went from $260 to $320 a month looking for new storage place any recommendations this is ridiculous. Will not ever recomend this place .

Average public storage. A little cramped getting in and out

Fred was fantastic! Friendly, efficient, and consumately professional... Fred made me and my mother feel safe and well-served. We look forward to remaining long-term tenants!

Awesome customer service

She was awesome! Really help out alot and got me into the unit that I wanted fast and easy! Will recommend to others if they do need a unit!

Great check in experience. Lots of initial fees and wasn't aware insurance was required but overall glad I chose Public Storage. My unit is clean and the size I want. Thanks!

Elora was fantastic to work with. She was very open and friendly and answered all of my questios. Elora showed us the unit and was able to easily update our account and help us with saving as much money as possible. The location is excellent and Elora was very knowledgeable about the location and the units.

Terry and elora had perfect customer serives skills

We are just beginning a new experience after having a different company for a couple years. Looking forward to saving money. Very friendly staff.

Great easy service!

Elora was fun and lots of help. My first time renting a storage unit and she answered my questions

Elora was the best help and her attitude made our experience so much fun!

I had a prior unit here some time ago and I decided to come back since the staff were so polite and the facility’s always spotless. I’m not sure about the other properties but here at #26410 I have never had any negative experiences. I returned and it took hardly any time for Fred to get my new unit all figured out. Every time I come in to this place the staff are always genuinely so polite and ready to assist you with any of your needs and I’ll keep using this storage facility because of my repeat quality experiences!

We want to thank you for the fantastic service over the past couple of years. Today we closed out our storage unit. Elora was very kind, helpful and relational. We hope to do business again with you in the future. From The Bridge PNW - a local church - Kevin, Chris and Heather

Great service, very helpful!

Both Deanna and Fred have been very helpful and friendly. They took the time to understand my needs and to make sure I got what I needed

Fred is very helpful. He really is great at going over the contract with you. They do tell you about the insurance upfront. Infact you have to initial that you read about the insurance before even receiving a contract. Thank you Fred. See you next weekend.

Great Service have always been assistant to all my needs.

Love and trust these guys with my everything. The manager elora is what makes this place what it is.

Deanna and the rest of the crew are awesome!!! Love this place

Great and easy experience. Fred was very helpful. The only thing I didn’t like was the fact that they require insurance and that is not disclosed up front. Would get a five star rating if that was advertised at first because my renters insurance covers all of my belongings. We had to go through the whole agreement over again because of that issue.

Fred was such a pleasure to work with, he truly made renting a storage unit on a Sunday as painless and enjoyable as possible. The world needs more Freds! He was detailed, thorough, kind and just an all around delight to rent from. I’d never think I would be impressed enough to get online and review a storage unit?!??? But here I am. I have always rented from Public Storage though, and I’ve never had any kind of problem.

Kim was amazing ,she was very happy to help us and see if there was anything she could do to help us. By far one of the best manager I have dealt with at the other public storage I have visited. Very welcoming and will repeat my business here.

Wonderful service from Elora. Fast ,Thorough and convenient. Great Service and Attitude.

Elora was fabulous. She made sure I understood what I was signing before I signed it.

It was a great experience, very friendly service!

Elora was super helpful and had great costumer service!

Good service

Fred is a delight! One of the most helpful sales associates I’ve had the pleasure to meet. The facility is awesome and I would highly recommend it if you need a place to put some of your extra stuff.

Most importantly, I felt that the location and on-site personnel made me feel that my possessions were safe and secure. Compared to other storage facilities I looked at, these units were not damp and musty. We stored our possessions there for 10 months between moves and everything was dry and odor free. Staff was very helpful and always friendly. I would definitely recommend them!!

The property manager has gone out of her way to accommodate me and find me the cheapest rates she could. Thank you

Elora was wonderful, I highly recommend her location

Awesome! Made it so easy! Wonderful location!!

Very friendly staff, perfect sized unit needed, clean. Elora was very helpful!

Flora is great and so cheerful! Facility is extremely clean.

Very professional. Very helpful. Highly recommended.

I really enjoy talking to the front desk lady she is customer friendly. Great to give helpful advice.

Elora was super-rad and totally made the initial process as painless as possible.

This is an excellent facility. The location is clean and well maintained. The staff are helpful and knowledgeable, readily answering all questions.

Elora was excellent in her customer service she was very patient and showing me 3 different size storage units she was very well in formed in her sizing and payment process she was very pleasant...

Excellent service, good rates, good location.

Me and my roommate went here to get a storage unit for a month. Elora helped us and she was very informative about pricing and size options. Go see them if you want good service at a good price.

The site manager is professional, courteous and customer oriented. The facility, bathroom and and storage unit are well maintained.

Professional and prompt service. Elora answered all of my questions about the company, and then some!

Elora was friendly and professional and very helpful

today I showed up to pay my monthly payment bacaude the computersbeen down for the last 8 dayd and the lady who's in the front desk definitely not nice, no respect to clients you ask a questions and she replays back to you mad because I want to no more about they where raising the price of the unit that I'm renting over there after 6 months by 20% she said to me I already explained that to you Sir. with an altitude and then she just went off crazy on my definitely this is the last month that I use those business I will never recommend this business to anyone with a person who's in the front desk yelling and getting mad because you ask her questions about why you have to pay more!!! it was a really bad experience, and I don't think that anyone the deserved to deal with someone like this and why the reason the raising price every 6 months 20% I found that not ok. not professional.

Elora was very nice and helpful. Very happy with this experience!

Rented my first storage unit from public storage and Elora was very helpful and quick to get me into a space. Definitely recommend this locate and establishment.

Very kind and professional. Most helpful and very thorough. Would recommend this facility most definitely.

Very friendly, patient, clean. Their prices are good too.

I just rented my first storage unit for my business, I wasn’t looking forward to the process, however Elora was super helpful and took the time to help with all the details. Thank you!!!

Elora was very comprehensive and she ultimately cared for my storage needs.

I have rented from a few Public Storage facilities. The staff is always great. Tiffanee was here in Tigard, and she was super helpful!

Good price, friendly professional help

This is a private secure storage facility, I currently rent a storage unit. The staff is friendly. The property is kept clean. Even the public restroom is kept clean, which I was quite impressed by.

Very Convenient, Mark was very helpful and made the move-in easy

Staff super friendly and helpful. Obviously hard workers that still manage to be patient and really nice. Would 100% suggest to anyone looking for storage.

Great Experience dealing with Elizabeth at this location. She explained everything in detail and walked through the whole storage rental process in clear terms.

easy to use

Friendly manager here

Always a great experience, friendly staff...cudos to Stacie for outstanding customer service. Would highly recommend to those seeking storage space.

Rent goes up every month

Cheapest Public Storage in the Portland area, $20 dollars cheaper than the one closest to home!

Safe secure and reasonable storage.

Everything worked out great - thank you

Great helper

Absolute great, friendly, thorough, fast, & accommodating. Great move in price & specials!! Although people need to stop being trifling thief's so they could resupply customers with carts.

great deals and affordable price,great customer service and excellent privacy and security options

Property Manager is very friendly and is willing to work with you and answer any questions you have.

Friendly mangers who really do their best to help ask of their patrons.

I never I mean I never give 5 star review to too many businesses but David the manager at the Public Storage in Tigard was AMAZING, he went out of his way for me. My soon to be ex, was trying to act like he had authorization to get into my storage, David cut him off at the pass, for lack of a better word. He contacted me immediately and then help me with a whole bunch of alternative of how to proceed. This guy had all the answers, he truly had my back. I would highly recommend going to Public Storage and asking for David, they had a great special to get in and the rates were very responsible compared to other places. Thank you thank you, L

David is probably one of the sweetest people I have met since moving out here. I had a crazy mishap with my movers and he was extremely helpful with finding storage for our things. From the beginning this was such a great experience. From calling me ahead of time to make sure I knew where I was going to choosing a unit that would accommodate a tractor trailer to going out of his way to make sure we had access at a time that was inconvenient to him. Stellar service. If you are in the area and looking for self storage with people who actually care, rent here. Thank you for everything.

On top of the clean and spacious units and security, David (the property manager) was amazing. He made move in and out easy and breezy. The location and prices were perfect and we'll definitely use this location again because of the remarkable customer service we recieved. If you're looking for clean, reasonably priced units with a staff that's actually there for you this is the Public Storage for you.

Friendly and knowledgeable servicemen

I had gone to a different Public Storage last week and didn't get a very good vibe. Went to a different one because the price and deal was much better. Met a man named David today and he helped me through the whole process. He was real smooth and very welcoming. He answered every question I had. He made me feel very comfortable. The only thing I wish the websites had was a list of the whole process of getting the storage and everything you had to pay for. I had never rented a storage unit. I'm only 20 and very new to all of this. But David was great to work with. I definitely recommend going to this site.

David and others have been very helpful in helping me in all my storage needs. The property is always well maintained and secure. I feel this is a great place for security in knowing your items are safe and the staff is so friendly and helpful.

david was very personable and did a very efficient job

Wow David is such a wonderful employee. This guy deserves a raise! Always so friendly to talk with.

Thank you public storage I'm really glad I found a space at your storage place it is awesome thank you!

Thank you. When times were tough they really came through

Great experience with public storage, David was awesome, He Rocks!!......

Nick helped me out with everything I needed. He explained it all very clearly and precisely. Very good person to work with. David also was very friendly and helpful. I would recommend this facility all day long.

David is professional, responsible, and kind. He helped us get settled in with exactly the space we were looking for.

Great customer services and very friendly. Even though I did not need to rent for another month. Answered all my questions. Thank you

David was very detailed in helping understand my bill and was very concerned with my experience. Thank you David

This was my first time renting from this PublicStorage site. Dave was incredible. He explained all of the details to me. He showed me a unit and measured to make sure my car would fit. He showed me how to navigate the website and find deals at other PS sites. Dave is extremely knowledgeable and very funny.I'm glad I went there.

I work in the retail business and know what great customer service is and David at this Tigard location is definitely a great example of this. Always willing to help and take care of any potential problems before they arise. I lost my keys for my storage unit and a quick reasonable solution took place. I truly recommend this location for a safe trusted location for ones belongings.

My experience at this Public Storage has been great. This is due to the fabulous help from manager of the store, David. He answered all my questions, went out of his way to make me feel comfortable, and gave me confidence my furniture would be in good hands. I would recommend this business to anyone!

As an auction buyer I appreciate that David is always aware of what is going on.

David is an awesome and funny person, best storage place! First time renting storage but it was the best experience. Nothing to complain about!

David scored me a great deal at another property. Thank you

David and Alan? were great at finding me the best option between two of the locations. There are two locations within a few miles, thank you for help gentleman.

The facility was perfect and after four years our belongings were still in great shape. No water damage or infestation of any kind. The staff at Public Storage was very helpful when we returned to collect our things. Thanks for all your help David.

I needed a place to store my household goods, while looking for a new home. I met David who met my storage needs, giving me different options to save me money, getting me my first month for dollar. One time I did not secured my lock properly and David notified me by email and called by phone, my locker was unsecured, which I thought was amazing, I had many valuable things in my locker. Thanks David for your professionalism and great customer service.

Clear terms for the rental and friendly service. Access to the unit is available even on holidays. Whole process pretty easy.

I have had many of my own problems and he has always helped me even when it was not in his "job description". If all public storage facilities had a "David", the world would be a better place! I recommend your facilities to everyone I talk to. Thanks for David!

Usually needing a storage unit occurs at a time of high family stress. My experience was extremely stressful. I looked online and was overwhelmed with all the options. When I called several to get an idea of cost and just exactly how this "storage" thing works. Most people were polite, but didn't seem to have time to answer all my questions. When I spoke with David at Tigard Public Storage he took the time to help me understand. Easy choice! BUT that was 4 years ago, I have not been dissatisfied ever! David goes WAY above and beyond to care for the people who have units here. He checks for unlocked units and calls if he finds one. The rope broke on one of my units and before I could even let anyone know he had already replaced it. Public Storage has a valuable asset in David. He's kind, and caring and has helped to make a difficult time in the life of our family so much easier. Thank you!

David was ever helpful ad went above ordinary workers duties. And very refreshing and caer of the social situation. VEry pLeased

He is fantastic and very helpful

Thank you Kim for an easy process and walking us to show us the storage units you had available! You are awesome!

thanks for all your help david

Return rental customer kim is great i like the storage service

David is a great guy. He made the rental process easy and entertained my 5 yr old.

Awesome, recommend

Stopped by and David helped me find a storage on my bus route. Very helpful thanks

David is one of the kindest and most helpful person I have experienced in any industry. His customer service is beyond expectation. He helped us with our move in so many ways. I recommend visiting him if you are looking for a friendly and hassle free storage unit. Thanks again David. -Kevin

Kim is the BEST! Second time I've rented from her. Professional and to the point. Highly recommend doing business with her.

Amanda was very professional and kind. She took her time and answered all of our questions, (even my question about gorilla storage) explained the contract and helped facilitate our lease of this unit. I wholeheartedly recommend that Amanda be given a 50% raise. Alas, all I can give is this song. Amanda, Amanda She gave us a helping hand-a More friendly than a panda Amanda's public storage seemed safer than warm porridge It had a controlled gate That taught me how to wait She gave us a special code In our corolla there we rode It di-int get no betta After Amanda explained the letta and handed us the contract with kindness and with tact.

Fabulous service! Very friendly staff and very safe. I wouldn't definitely recommend!

Very friendly staff. The manager seems to take the extra step to make sure everything is going good.

David was excellent at answering my questions and helping me find a location that would work for a friend moving into the area. He explained all the fine print and simplified the process.

No climate control, but fine place to rent temporary storage anyway. David was especially helpful.

David at the public storage in Tigard very good man always courteous and very helpfull . I personally appreciate the courteously calls when I get behind on my payments. Thanks David.

Staff is amazingly helpful!!

David is incredible. From the first time we called to inquire and ultimately rent our unit, to the completion of our agreement, this man was thorough, professional and refreshingly kind. If and when the need for storage arises again, we're headed straight for his branch. Thank you again David!

Excellent service, best prices in town. We will use them again if we need storage.

This is the best place I have ever used for storage. David is the nicest and most helpful man.

We have received excellent customer service from the staff and Manager David at this Public Storage location. We highly recommend that if you need to use a storage facility you choose this one!

Good experience. David was very helpful.

Super friendly manager.. Great place, Great prices

Great location , well kept property and friendly staff ! Nic and David were great , I'll be using public storage for my storage needs in the future , 5 stars for sure !

Treated very professionally by manager. Helped me locate perfect space and I'll recommend this location highly.

David was really nice help me with everything I will come back to thesr location again

Good job David. Always helpful and very nice to work with.

Great staff friendly and always help full great place for strange.

I got my stuff in storage for 2 1/2 years. Forgot me lock keys. Merritt took great care of me. I highly recommend PS on Cornell for your storage needs.

Great place to rent, staff is knowledgeable and helpful! Prices are reasonable and facility is well maintained. Helped me to figure out appropriate size space for what I needed to store, I have no complaints! :)

He's a great guy zoe been there for me 5 star straight up just think you are A great company because of your great employee and I would suggest to anybody your company public storage thank you

My company has rented 4 units in the past week due to a lot of renovations and every time my staff has encountered these folks at Public Storage I'm inspired to write a review. Most important part of running such a large business is building a consistent product and Public Storage has definitely ironed that part out. Great job !! . Also wanted to give special recognition to David.

I needed some boxes and moving supplies. This store is in a good location and David, the manager, was very helpful. Thank you.

Being new to the area I was not sure where the best location was and David helped me find a location that is closer to where I will be moving. I was appreciative of his help as in the same situation at other business the employee was not as helpful.

We have had the opportunity to talk and work with David at this facility. He has always been pleasant, gracious and extremely helpful. He treats his customers with great respect and is always willing to go out of his way to help solve a problem and do whatever is needed to provide excellent service to his customers. Whenever I can, I suggest friends and acquaintances choose his facility for storage because I know without a doubt he will treat them with the same great attitude that I have been lucky enough to be the recipient of. Your company has a great asset to their storage facility in having David there to deal with the customers!

I am congratulating the employees working at this property for their excellent treatment of customers and their "can do" attitude. They are great at answering customer questions and explaining the rules. Property is clean and well cared for. I would willingly recommend this storage facility at anytime.