Public Storage Self-Storage Units at 17990 SW McEwan Ave, Tigard, OR

Son una basura de personal e estado esperando a que me den mi código de acseso y no están abiertas ni una oficina y ya Ise mi contrato ase 3 días

Simple and easy

Rent a unit here for more than two years. Jan really takes the extra mile to help customers.

Jan is awesome. Very informative and helpful. She made my rental so easy.

My unit got hit twice. As other reviewers noted, there is only one camera on site and it's not very good. If you need to store valuable items, I would look elsewhere.

Easy storage rental

The walls are sheetrock. Someone got the unit next to mine without having to provide ID and sawed a hole in the wall. Took everything. There is one camera on site. If your looking for security this place ain't it

Staff were helpful. Facility was always clean. I was able to change unit when the need arrived with complete success.

Don't rent here. Sucks!! How ...you may ask, in the most important way.....money!! They will rip you off. Guaranteed.

Tia was extremely helpful and very nice. I highly recommend utilizing this location for your storage needs!

My compliments to Tia. I had rented a large unit which was located at the back. When I told her that my household good were arriving via semi-moving van, she offered to transfer to a unit up closer to the front so that the driver could just back in. It saves me the extra money that I would have had to pay to have the movers shuttle the goods. Thank you Tia! The units are also very clean.

I like to thank Laurie for being so helpful to me I love public storage unit it’s the best I’ll like to recommend this storage unit

Oh. My. Stars. Best PS experience ev-er! Tia is a rockstar!! She flexed with me as I kept pushing back my arrival as my moving day wasn’t going as planned (surprise). Then on a walk-thru she flexed with me again to find the best unit for me. 💁🏻‍♀️

Tia was super great with helping us out, and streamlining the whole process.

I had an amazing experience with Jam! Lovely and joyful time

Laurie was super friendly, open to answering any questions I had about my storage unit, very detailed and explained how the facility was run securely. I'd recommend this place to others.

I am a 20+ year renter and I have been so happy with this property throughout all my years! The staff is extremely helpful and always accommodating. The property very clean and I always feel safe. I would definitely recommend this storage property to anyone!

We waited 20 mins for someone to show up

Jan is very knowledgeable, professional, and personable. If you are looking for self storage in Lake Oswego area, Jan is the one to see.

tia was the best very helpful

Tia was great

Laurie was very professional and helpful with us today in securing a storage space for our business!

Tia, has been a great help to me.do not ever let her go.I have told people about her and how knowledgeable she is about the company. And very patient with the people.

Tia is great!

Great service with Jan and Laurie!

Wide isles and friendly staff. Clean and easy to access. No signs of any water leaking inside.

Laurie was great! Friendly and helpful

Laurie was friendly, efficient, and got me set up with a storage unit in about a half hour. (That includes getting all the paperwork done.) The property was clean and well maintained and I am pleased with my experience. Definitely would recommend. Thanks Laurie!

Laurie was very helpful in getting my husband his storage unit for his tools for his contracting business! The service was prompt and thorough. I’m glad we’re renting here!

Thank goodness for Jennifer! She hooked me up with a great unit at a good price. I feel very confident leaving my stuff here!

Laurie was extremely friendly, best experience with public storage throughout the years.

Great Customer Service so far! And location is in a great area!

Tonya was very helpful at explaining my options and I found a storage unit that is just what I need. Excellent customer service.

My daughter was renting a space. Tia was awewone!!! Excellent customer service. Helped us with her needs. Unit very clean. Would recommend to anyone this storage facility!

Quick, easy and overall great experience

Laurie was terrific! I walked in on their lunch hour and she was still attentive and helpful. Wonderful service

Laurie and Jan are great, very friendly and helpful

Great service from Jan and Laurie.

simple process and some of the nicest workers. Comfortable environment,very welcoming 100 stars 🌟

Smooth and easy process, Judi was extremely helpful.

Laurie was great! Very friendly and professional. Answered all my questions and walked me through the process step by step.

I am very pleased with how knoledgeable, helpful and courteous Judi is. This company is lucky to have her representing their logo.

Judi is amazing she is kind and courteous.

Best location!

Awesome! Laurie was a delight!

Hidden fees and add ons. Insides twice as cold then outside. Doors get stuck

Jan and Lori were amazing!!! Super detail oriented!

Good prices

This place is great! The office manager, Tia was fabulous! She made it easy to transition from one storage to another! She deserves an increase in pay!! Quick, friendly and efficient! Thank you PS!!

I came in today to just inquire about pricing and I was amazed by how friendly Laurie was. I will always recommend this public storage to anyone, based on the customer services alone.

First I’d like to give Laurie at this location a 5 star rating for her polite, friendly attitude in helping me yesterday by sweeping out the dirt and debris that had blown under the garage door of our large storage. But sadly my overall rating for this location is low because of the ongoing dirt, moist debris, and hundreds of pine needles that constantly accumulate inside our storage unit! Laurie apologized and said they ask their landscapers to NOT use blowers. But for years we’ve had this unit, they routinely blow everything under the garage doors and into the units, and it’s a breeding ground for spiders & their cobwebs which I see in my unit each time I go. When I visited yesterday, the filthy debris had built up a good 4 feet inside our unit and onto the bottom of our things which were luckily protected inside sturdy boxes & plastic bins. Imagine our entire rainy season and this kind of mess inside and right outside your storage unit! If you rent an outside unit here, don’t store anything nice without fully protecting and sealing it. Also if you don’t want to take the filth home with you, be prepared to spend extra time cleaning off all your things....bring a broom, wisk broom, rags, and maybe even an extra pair of shoes to avoid tracking the mess into your car. For the high price we pay, this is an unacceptable problem and their management should find a permanent solution!

The staff are friendly, attentive, and helpful. The property is clean. When I picked up my mother's things, the unit was a little dusty, but that is to be expected after such a long time. I didn't see any evidence of pests, or the gross stuff I've see at other storage units I've used. **Note: I had a huge problem, and left a very bad review because of it. However, a regional manager in California saw my review, and without any prompting other than my review, he fixed the problem, then notified us that he did. I really appreciate when corporations pay attention to their customers especially when it concerns bad business practices, and unfair policies. This is very good management on his part. And, I am now completely satisfied with the service we have received. THANK YOU! *I would have given 5 stars, but I do feel some policies need to be reviewed on a corporate level, and on site managers need to be given power of discretion to avoid future problems.

Easy access; great first month special; not too fond of same day forced insurance tho.

Reasonable rates, great employees, especially Laurie. We had questions that she wasn't completely sure how to answer, so she called another manager and got it straightened out.

Super helpful and Tia was very knowledgeable!

Both of the women at the office were amazingly sweet, extremely helpful and all around easy to talk to. Best experience in Oregon so far!

Laurie and Jan were super helpful even with computer acting up they did an awsome job got me into a unit at the last min. So appreciative of your guys help.

Laurie was lovely! great customer service and easy to get everything in line! awesome awesome awesome!

Awful! Horrible! The Worst! Customer service and facility! and to add insult to injury, more expensive than most storage which are cleaner, and far more modern facilities. Don't make a mistake and rent here. I rented for a whole year with them. My rent increased suddenly and it was at least $90 more expensive than other newer storage facilities for the same size unit. Second, I had a problem with dust, dirt and debris and pine needles making its way inside the unit. I complained and one of the smart girls in the front advised to cover my stuff with plastic. I told the smarty pants that was not a solution to the problem. There were also multiple stories given to me as to why debris and dust made its way inside the unit. One was the landscaping crew blowing yard debris inside units on the side of the doors. The second was even more ridiculous which is pine needles falling from the sky, on the roof and making its way inside the unit. The truth is the rubber on the bottom of these old doors is worn out. Worn out on most and likely all of them so beware, allowing debris to go in and ruin your stuff. They, front desk and district manager, promised to have the rubber seal replaced but guess what, 9 months later and they never did. I moved my things out today to another less expensive, indoor, enclosed, heated, facility and vowed to let consumers know about this place and their employees.

today was ridiculous. A week ago I went to the facility and was turned away. Apparently if I wanted the “internet Deal” I had to go online reserve on the website then schedule an in person appointment. The “internet price” is 30 less a month so i complied. This morning I get a confirmation email. I head over to my appointment to learn my reservation is gone. It’s first come first serve- but I reserved- nope-that only locks in the rate. They then inform me that they do have a lesser unit- inside a corridor as opposed to the exterior roll up units. I reluctantly consider it until I’m informed that I would be charged the same higher rate of the better unit for the bad one they had available. Attempting to explain to these people why this was a) poor customer service b) a waste of everyone’s time c) they are the only company that has managed to use the internet to make things LESS efficient. All met with a vacant stare. To which I, regrettably lost my temper and told them to F-off I should have known the place was a scam when I saw they are selling cubic foot boxes for $3.50 a pop...skip this place!!! Or go in and amuse yourself with the cutting edge of stupidity

I had a great experience here! Laurie was very friendly and helpful. She helped me get set up quickly which I really appreciated. I also appreciated that she was thorough with giving me details about my unit and other instructions. Overall, I really enjoyed my experience here and would recommend this place to someone else. Tia the store's manager is also super friendly too. Two thumbs up! :)

Tia was extremely helpful. Answered all my dumb questions with patents. Very friendly and warm. Excellent customer service.

Laurie was awesome and very friendly!!! Very efficient and I was in and out.

Worked with both Laurie and the property Manager. They both were very knowledgeable and helpful. When I went to sign my papers today I told Lori that I needed a unit close to the door due to my injury. She was so accommodating and help find just the right space for us.

Laurie was friendly, fast and efficient!

Thank you so much Laurie for being helpful and informative. You are wonderful!

Prompt, friendly service. Tia was very knowledgeable!. She answered all my questions and made it a great experience. Thanks, Tia!

Stopped in to check out a space & Tia was very helpful. Came back a couple days later to actually rent it. She was friendly & informative, answering all my questions. Nice place to rent from.

Laurie was efficient and helpful

Jan is amazing and very friendly. I have rented from Public Storage before but there is no service like hers. It’s like she is part of the family. Thanks so much for a great experience.

Service is okay but they have Unclean grounds and a high rates. Expect them to raise your rates exponentially after about six months. Do not recommend.

Laurie helped me today become the proud renter of my first storage unit :D she was very helpful and super friendly. I got my unit and everything else i needed really fast and even had time to go test out my code and put a few things in my unit all during my lunch brake. Overall I had a good experience and would recommend this place to anyone!

Laurie was great. Super quick and easy.

Laurie was absolutely amazing. This was the easiest & quickest exsperiance with Public Storage I've ever had.

Laurie was very helpful.

The person who helped me Laurie was being Noisy.NO PRIVACY!!!

Laurie and the other lady. Forget her name. Theyre. So so sweet help me and my mother. I'm more ways than one. Personable nice patient. Very. Great at their jobs. Laurie. Is super. She is very. Professional. And. Puts a five star. Rating on the whole unit ahw is a keeper. Deserves a raise. If not. More. ... Love my unit. Live them both . thanks for understanding. Our. Needs. And making Us feel like we matter. Godbless. . from. Ryan. And Debbie Millie. And. My Chevy s10. Possessed. Truck. Lol

Laurie was super nice and helpful

Laurie is very pleasant and professional!

The older lady that works there is very rude

Laurie was very helpful in helping me choose which size was best for my move 2 days ago. The whole storage facility is well-kept.

Loved Laurie! Great service, clean and safe facility. I have peace of mind that my belongings are safe at Public Storage and with Laurie.

Great location and good price for the space. Marcy was very helpful.

Laurie, was friendly and very helpful.

Laurie was awesome when setting up my unit. The paperwork was fast, easy, and could be done in advance. Her friendly service made it an enjoyable experience. The units are clean, well lit, and appear extremely secure. If you are looking for some space for that extra stuff, this is the spot!

Laurie was very personal and helped us with our individual needs.... And she was very sweet and patient with my elderly parents! Thank you Laurie

Just moved to Oregon and took advantage of Public Storage's $1 first month rental deal. My family and I arrived tired and anxious after days of travel, and Laurie acted as a friendly and hospitable first impression of Oregon. She patiently lead my travel weary brain through the paperwork and to the storage unit. The facility is clean and easy to access. Very glad to have chosen this location.

Clean, great service! In dire need of a storage unit. They get pricey but this place offers 1 dollar for first month. Can't beat that price! Laurie called me right away and welcomed me when I reserved online. When I first came, she was really friendly and warm. She made me feel like I had come to store my stuff at the right place. She showed me right away where my storage unit is and how to open, close, and lock it. She explained the agreement really well as well. I'm really glad I chose this specific public storage. I def recommend this to anyone in the Tigard and lake Oswego area.

Ms laurie was a delight to be with while showing us around the property. She was very accommodating and proffesion. Relativly good rates, would recommend 100%

As you check into the storage unit, they have you rate them right in front of them. So of course, you only get to rate a small glimps of what your services will be like. They increased our monthly rate without notice, claiming they sent a letter. Not willing to work with us for that month due to the failing letter, we decided to pull our belongings out. BUT BE CAREFUL! Do the prorating math yourself because they were overcharging us, until my husband stepped in and said something. And only then, did it get fixed by their bosses because he refused to pay such a high amount. Lastly, they left personal information as a message with the babysitter. Not professional AT ALL.

Laurie was a pleasure to work with.

Laurie worked quickly and was very friendly when leasing me a storage unit.

At a time when I was anxious, Laurie remained professional and pleasant. She got all the details worked out quickly, and even made me laugh a few times, when I hadn't felt like laughing at all. I believe heaven sent me to your facility today!

Service was smooth, fast, and comprehensive all thanks to Laurie!

Every time I go there for locksmith service, Marcy is always professional, very nice, and very helpful.

Very helpful.

Lori did a great job.

Very impressed by people at this facility! Rachell set up my account, walked me over look at storage spaces then, helped me select the best one and was very friendly and efficient overall. A day later, I received a call from Marcy to let me know that I had not locked my unit correctly. I'm very pleased about having decided to use this location. Thanks!

Great customer service! Every time I go in I notice the property is always kept clean! And the young lady in the office, marcy is really nice and helpful

Marcy and Rachel are so nice and very helpful.

My girl friend just moved to Portland the move was very stressful trying to find storage is not easy but for anyone looking for storage I recommend this facility the two girls that I've seen work there are very professional and kind, we were not prepared marcy helped us showing us they had mattress bags to protect our mattress because it already got dirty putting it in the truck, it's a good place to go, great workers, very happy customer

I saw Marcy, she was very helpful and knowledgeable but most of all she was very nice to work with. Thanks Marcy!

I have found them to be very helpful, and easy to deal with

The customer service was great. That little elf that is always there was an absolute delight. I will say that cheaper bubble wrap would be awesome.

The service that Marcy gave me was amazing She explained all the prices and went into details. She is most knowledgeable and was so nice to speak with Excellent customer service. :)

I had just finshed my drive from Phoenix Arizona and had to be to work in 3 hours, Marcy was extremely expedient and efficient about the process. And she is by far the grooviest women I have meet in Portland.

I just stopped in looking for information and prices. The girl that helped me went over every possible detail, even though I explained I wouldn't be renting, just price shopping. She still spent a lot of time making sure I understood all the choices and terms. Very thorough!

I think you can find a lower price if you shop around, but the girls that work here are the best! Great experience!

Marcy is one of the nicest people I've come across in the retail world. She goes out of her way to help customers. A pleasure to deal with. Thanks!

Storage is not a glamorous business, but this is a nice place with good employees and reasonable prices. I would not hesitate to rent here again in the future.

Very clean and nice place to store. It doesn't seem to be as crowded as some others and I rarely see many other customers when I'm there, which makes it much easier to load or unload my things. An excellent business.

I made a reservation for rental space online. A representative promptly called me to schedule an appointment. I made the appointment for 9:30am Jan. 1, 2015. When I showed up with a van and borrowed trailer full of stuff to store no one was there. I left several messages and no one returned my call. This was the only day I could do the move. The website states several times that locations are open 365 days a year. So now I have an un-needed babysitter to pay, a borrowed trailer full of storage bound stuff that I was supposed to return the following day, and no time deal with it. Thanks sticking it to me Public Storage! I will be making a report with the Better Business Bureau as well.

Alyssa and Rachell are both very helpful and upbeat. The facilities are very clean and secure. Great place to store!

Great service and great facilities!

The greatest service I ever had. Marcy is such a friendly person.

Great place to rent! Employees are always willing to help.

Came in today to see different sizes of units but did not rent today because I'm not moving yet and don't need one yet but when I do need one I will definitely go here the two lady's Rachel and Marcy that helped me today were very wonderful and had such great customer service they asked me what I wanted to store an when I asked why they need to know Marcy very kindly told me she wanted me to get the right size unit for the best price I've been to many different places and I will definitely go here just because of how great they were to me

Marcy was excellent. She was waiting for me to come by I was running late and she stayed past her lunch. Thank you so much. I will always store at public. Location 23413

Marcy is one of the sweetest people I have ever met or had the pleasure of doing business with. She made my whole experience enjoyable and I will be recommending everyone to this location.

Marcy and Alyssa do an excellent job I love renting from them

Marcy is always more than willing to help in anyway she can extremely great kind hearted person always very welcoming makes it easy for me to recommend this locations to family and friends.

The unit was quite clean and well-maintained, and Jan (who has managed the facility for 8 years) treated me and the other customer that was at the counter with exceptional courtesy...she is a real asset to the company and this location!

The other day Marcy & Alyssa helped me buy some packing supplies and they were both very helpful,If I need some more packing I will definitely will be going back to them.

Marcy is extremely friendly and helpful, I'd recommend this location to everyone!!

Marcy and Alyssa were great Saturday the 11th they were very helpful and knew what the were talking about. Great team!

Alyssa was amazing at helping me get the perfect storage unit for my needs quickly and with ease. She was courteous, efficient and very professional. I really appreciated her being so accommodating and helpful as it was a last minute decision to find a storage unit during a stressful household move.

Jim was super helpful, friendly, and efficient. Thank you for making the process so easy!!

Marcy is very kind and informative she represents the company in such a positive way.

Wow! The service here was amazing! Marcy was very helpful:)

Jim proved to be a courteous and helpful person. I have no doubt he treats all the customers this way and that makes a big difference for me. Thanks!

Marcy was very helpful. When I went in to buy some packing supplies she helped me get the right size boxes I needed. If I ever need any more packing supplies I will definitely go back to her.

Over all great experience I would recommend renting here.

Jan at this facility has been wonderful meeting moving trucks, unlocking gates, trying to save us money on a unit,etc. She is the best!!

Excellent service by Jim, professional, personable, and very helpful.

Jim and Marcy, sure made it easy, The place is clean safe.

I've had several self-storage spaces over the years in many different areas of the US and this one is among the best. Marcy and Jim are the caretakers and they keep it clean and well-maintained. The location was great for my needs....easy in and out. The staff was always friendly and helpful. Would definitely rent here again.

Jim was very helpful the day I got my storage unit. Showed me where it was and how to use the gate. He was very polite and helpful.

The property is clean and well maintained, and the staff are a delight. Especially Marcy, who helped me find the right unit and seemed to truly care about making sure her customers are satisfied. I would absolutely recommend this property to any of my friends or family who are thinking of renting.

Jim was really helpful and able to answer all my questions. He located a unit for me quickly and gave friendly service!

It was moving day and a very stressful situation for me…I went to the Public Storage Website and found the storage unit quickly on line, booked it and within a few minutes Jim of the 17990 SW McEwan Road Public Storage called me. Jim was so helpful and nice, really organized and I was in and out in just a few minutes. The whole experience really saved me time and expense on moving day and Jim could not have been more kind or patient. I recommend this storage site - highly!!!

Such Great staff!! Marcy and Jim are wonderful and so helpful! Also they have all the packing supplies needed for moving and storing at a great price. I would totally recommend storing here!

Last June, I moved from Lake Oswego. The move necessitated my moving everything into storage. I started with one unit then went to two units as I awaited one larger unit:-? Marcy and Jim were both awesome. Marcy let me know the moment a larger unit became available. Moving is hard...Marcy has been so kind, friendly and supportive. She has some amazing customer service skills: always smiling and always welcoming. I am so very grateful for both of them during this difficult period.

Jan, the manager on duty, was helpful, friendly, and courteous. She offered to be of assistance in any way we needed and made us feel comfortable and welcome. The units were clean and well maintained. I would definitely recommend this location if anyone is need of a storage unit.

Marcy is a wonderful young lady. She has been very helpful with giving information. She is always a joy to speak with. I will recommend renting from this property to my friends. The property is always clean and and organized.