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Address

1921 N Gantenbein Ave
Portland, OR 97227
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

503-388-4722

503-388-4722

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Phone

503-388-4722

503-388-4722

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x4'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Upstairs/elevator
    $ 45/mo $60
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    Small 5'x5'
    • Upstairs/elevator
    $ 49/mo $65
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 57/mo $76
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 113/mo $151
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 128/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 128/mo $170
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 154/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 154/mo $205
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 155/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    $ 155/mo $206
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Eliot Storage Units Near Portland's Rose Quarter

This Public Storage in Eliot lets customers choose from a variety of self storage units in different sizes to help customers near the Rose Quarter area and downtown Portland get – and stay – organized.
This facility is located directly west of I-5, one block north from Broadway Street, and offers a great selection of indoor storage units and outdoor storage units.
A few blocks north from the Rose Quarter, for a small storage space near the Moda Center or Veterans Memorial Coliseum, check out a 5x5 storage unit at this location.
Businesses up and down Martin Luther King Jr. Boulevard will find a 10x10 storage unit is a great way to free up some extra space around the shop by storing boxes of paperwork, filing cabinets or a few extra desks and chairs all nearby.
Right across the Broadway Bridge from downtown Portland, local residents getting a little cramped in condos or apartments can reclaim some open space with the help of a 10x20 storage unit, which can hold an old sofa, an extra mattress and even an old appliance or two when it's time to upgrade home furnishings.
This location also features a manager who lives on site and drive-up storage units that are able to accommodate vehicle storage.
From the banks of the Willamette River to the sights and sounds of downtown Portland, Eliot is a neighborhood that puts it all within reach. Should things ever start to get a little crowded, local residents and businesses know they can count on Public Storage to lend a hand with cheap storage units year round.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 327)

June 2, 2023
Google Public Storage Heidi Berg
Michelle was so awesome she stayed over on her own time to help me figure it all out she was so helpful and went above and beyond to help me not to mention she was so nice and knowledgeable customer service like that doesn't happen anymore these days thank you Michelle for all your help a happy customer here! Thank you!
May 28, 2023
Google Public Storage Cheno Cheno
i moved out on may 1st and gave them notice. however they keep bugging me and then want to put a lien on my storage when there is NOTHING in it. its hard o find a human to talk to and they wont answer there phone and no one is on site there, very bad company
May 27, 2023
Google Public Storage Jay Brown
Thanks to Michelle I was able to get my code and my account up to date!! I just wanted to leave a review for those looking for storage units with good rates. AWESOME EXPERIENCE WITH, HER GREAT CUSTOMER SERVICE, THERE TO HELP ME AND FOLLOWING UP THAT WAS A PLUS THANKS AGAIN+++ I would definitely recommend the Public Storage (Gantenbein Location)!! Thanks again Michelle you rock 🎸🎶🎵
May 27, 2023
Google Public Storage XavierTheMalSithacent Vader
Pound for pound customer service champ
May 1, 2023
Google Public Storage Andre Dixon
April 26, 2023
Google Public Storage Audrey Jarrell
Nice Public Storage crammed into a tight spot but once you are in there it's fine.
April 9, 2023
Google Public Storage Alec Entress
Not secure, my storage unit was broken into. The doors are made out of plywood and easily opened. I wasn't notified by Public Storage that my unit was broken into. There appear to be lots of people walking around the facility who don't have a unit rented. With the elevator broken, it's impossible to get to the upstairs units at times. Since the units aren't secure and you aren't guaranteed access, don't waste your time and money here.
April 3, 2023
Google Public Storage Anthony Jacobsen
Quiet and out of the way. Perfect spot to have a unit if ur trying to stay low key. Only issue is the lack of access to second level when the elevator is out of service.
April 1, 2023
Google Public Storage Davene Cook
Stephanie was very helpful and nice
March 30, 2023
Google Public Storage Dustin Francis
Michelle was amazing and very knowledgeable about everything public storage related it's a pleasure to have people like her in Portland to help you out..
March 26, 2023
Google Public Storage June Arcadia
Michelle was super helpful!! She was flexible with timing and very thorough with the lease agreement! Informative and kind 😊
March 26, 2023
Google Public Storage tesla kohl
Michelle was very helpful and flexible!
January 6, 2023
Google Public Storage Tony Wright (TonyTiger)
November 18, 2022
Google Public Storage Christian Laursen
Paul was incredibly wonderful. He was informative and helpful. He answered all my questions no problem. A very seamless process. Thank you Paul
October 11, 2022
Google Public Storage Kathleen Shepherd
September 29, 2022
Google Public Storage Jason Shepherd
September 4, 2022
Google Public Storage Christopher Jolly
Betty was very helpful and made everything super fast and easy I cant be more thankful!!
September 4, 2022
Google Public Storage cort moffitt
Betty was super helpful and clearly explained all the particulars of renting space at this facility
July 18, 2022
Google Public Storage James Goodyear
Great. Place
June 30, 2022
Google Public Storage Mark Benthimer
I had a great experience with Paul. I helped an 84 year old friend rent a storage unit, and he arrived a little overwhelmed and confused. I called and Paul stepped up big time to guide my friend through the process and even helped him extra in many ways. ! Thanks Paul for five star service.
May 18, 2022
Public Storage Lincoln Parsley
Do you have boat/rv storage?
April 2, 2022
Google Public Storage Exson Sanchez
Paul was Great. Did his diligent research to find me the proper Unit .
March 6, 2022
Google Public Storage Devin Fairbank
Easy to set up and made everything easier to finish.
February 26, 2022
Google Public Storage Sky Hanley
Janelle was very sweet and helpful, 100% recommended!
February 8, 2022
Google Public Storage Judy Gohranson
February 4, 2022
Google Public Storage A Kyle
Janelle was professional and nice! I highly recommend this place!
January 31, 2022
Google Public Storage Gordon Spike Booze
Very helpful and knowledgeable
October 23, 2021
Google Public Storage George Skinner
Expensive.
October 14, 2021
Google Public Storage darius jones
Had an awesome experience with Taylor and chelle today!! They were able to get me an outstanding discount at the last minute... I needed to move out the next day and they secured me a nice unit for a wonderful price.. right on!!
August 6, 2021
Google Public Storage Billy Davis
Awesome....great service, no painfull B.S. The attendant was nice and clear about everything. You should give her a raise .
July 15, 2021
Google Public Storage Luther Moore
I really appreciated the way Melisa helped us find the correct size unit that we needed. Unit 6113. Thanks a lot Melisa.
July 12, 2021
Google Public Storage Greg Filippini
Nice dry units.
July 10, 2021
Google Public Storage henry williams
Great customer service very friendly
July 10, 2021
Google Public Storage Maxine Fowlkes
June 4, 2021
Google Public Storage raheema pessoa
May 30, 2021
Google Public Storage Jake Newkirk
The Manager, lives on-site. And she is bored. She usually is never to be found, unless you work all day long and get just enough time to drive 24 minutes one way to a Storage facility that you just moved into and pay a company $150/month for 10x10, with worst Security in the Storage business. They built this particular storage facility must have been 50 years ago, because the doors are sheets of plywood and the locks are homemade, in consistent mostly attached with simple flat head or most common screwdriver heads. It might take 3-4 minutes to gain access to a unit bypassing any lock Security. And normally the thief would still be caught or least not attempt any break in, but here at Public Storage NE Gantenbein what do you know there are zero cameras in the most important areas of Storage. Makes absolutely zero sense, in fact almost looks like a thief advised the Storage Manager on perfect security system, security plywood and locks. Perfect receipt for disaster, better double up on Great Insurance because this trailer trash manager, will only try and power Trip you all the while your losing everything you hold valuable
May 17, 2021
Google Public Storage Stuck Thomas
Well the lady (Janelle) that works in the office is actually great. She actually cares. Every month I seem to forget my payment date, and instead of calling griping, complaining, or just allowing me to forget and lose my stuff she calls and reminds me to get up there and get it paid. I feel very comfortable with the location I'm renting space from. No doubt. I still get hit with the late fee (lol) but it's better than losing all my stuff. I give her five stars also. Great job Janelle......
May 8, 2021
Google Public Storage Andres Ruiz
Great service from Janelle, really informative and efficient!
April 1, 2021
Google Public Storage Myesha Brock
E rental was great, and I love my property manager. She made everything easy for me.
March 31, 2021
Google Public Storage Rick Talavera
March 10, 2021
Google Public Storage Kevin Mackin
Horrible service. Discriminate against people with disabilities. If you are handicapped or have any mobility issues do not rent here. "It's not their problem". .Manager and teenage daughter must squat at the facility.. teenage daughter has no problem yelling at clients even though she doesn't work there.. facility is not secure. Inadequate surveillance inside the building. Homeless camp along backside of property is known for constantly breaking in and stealing everything of yours. Their insurance won't cover the break-in either.
February 6, 2021
Google Public Storage Alexandra Ames
Janelle was very helpful setting up our storage unit. Convenient location near the highway.
January 29, 2021
Google Public Storage KRUICK 80
Fast service, Friendly Staff and your phone to open the gate. Very well maintained and monitored. Ask for Janelle. 👍
January 18, 2021
Google Public Storage Erin Varnes
January 16, 2021
Google Public Storage Ryan
Janelle was awesome. Avi was fantastic as well. Great service. Thank you!
December 24, 2020
Google Public Storage Mark Gailey
Excellent customer service the manager goes out of her way to make sure everything is just tight
December 8, 2020
Google Public Storage Rich J
November 30, 2020
Google Public Storage Mikah Lewis (Phykho Blxxd AkA Ladii B)
November 24, 2020
Google Public Storage Hayley Wentworth
Lady that runs the place is hella cool. Easy to get a storage unit and cool layout in a perfect location right off the freeway but tucked away still! If I ever need another storage unit I will come back here
November 19, 2020
Google Public Storage Khalid Salem
I don’t recommend anyone rent a storage with this location at all , because it’s not the safe location . They stole my unite twice. I think one of the front desk workers stole all my things in my unit , cuz no one can go inside the building without access code . Also there’re no cameras inside the building so it’s easy for anyone break your lock and steal your unit in this location. I don’t recommend to anyone to purchase their insurance, because they won’t pay anything for you .
November 15, 2020
Google Public Storage Lynn Lowen
Very secure and the best and helpful employees. Will rent again.
November 8, 2020
Google Public Storage terri swanson
November 7, 2020
Google Public Storage Robby Kolanz
Janelle was awesome! Highly recommend this storage unit. She was so great to work with and professional. Really appreciate it Janelle!
October 24, 2020
Google Public Storage jacqueline huetter
Janelle was awesome! So very helpful and she's very thorough!
October 12, 2020
Google Public Storage James Pousardien
This was super easy and safe place to store my stuff. Janelle was very friendly and helpful!
October 11, 2020
Google Public Storage Francine Foley
Great service
September 28, 2020
Google Public Storage Sharisha Hicks
I have been using this location for years. I love the location and that Janelle is the best. I love that she has been here each time that I have needed a storage space.
September 28, 2020
Google Public Storage Christy Savage
So far so good. Satisfied customer here and so far everything is working out for me. Just happy with the unit I was able to get.
September 27, 2020
Google Public Storage Kevin McClure
The location is great and Janelle is very kind and helpful. I feel like my unit is secure and in good hands.
September 12, 2020
Google Public Storage Travin Peterson
Janelle was very helpful and my storage unit was well maintained. Thank you.
September 2, 2020
Google Public Storage Andy Fraser
Janelle made an appointment with me, was on time and made my set up visit very efficient. Thank you!
August 10, 2020
Google Public Storage Steve Watson
Very professional and thorough. Very clean facility. Happy with decision to store here...
June 20, 2020
Google Public Storage Corey Smock
May 27, 2020
Google Public Storage EternalDrummer1990
Janelle was very helpful and friendly. Things went fast and smooth thanks to her. Would recommend.
May 25, 2020
Google Public Storage brandon lundbom
April 11, 2020
Google Public Storage Sara Brown
Jenelle has been such a help during a difficult time for myself and my family during this "Corona Quarantine Craziness". She was kind, helpful, and returned my call promptly and not only answered my question, but called me back with an even better solution! I told her that I was waiting to hear if I'd gotten a new job, and she wished me luck, and was .... Well, just an utter delight to work with. I would not only recommend this facility to friends and family, I might even store stuff here even if I didn't really need to! (😉 Wink) Thanks, Jenelle, and the other staff members at the Gantenbein Public Storage location! You guys are the greatest!!! 🤩🤩🤩🤩🤩
April 4, 2020
Google Public Storage David Wood
Janelle gave wonderful customer service! Very thorough, helpful, and friendly – glad I chose this Public Storage branch.
March 17, 2020
Google Public Storage Nicholas Gravesen
Perfect customer experience!
March 16, 2020
Google Public Storage Gary Minteer
very helpful
March 14, 2020
Google Public Storage Alexandrea Baptista
Janelle was so nice and extremely helpful in getting us situated with our storage unit.
March 14, 2020
Google Public Storage Kameron Orel
I thought this was great! Very informational and helped me figure out everything I needed to know.
March 6, 2020
Google Public Storage Sergio Rivera
March 5, 2020
Google Public Storage Destiny Mann
Janelle was very helpful and showed us the property. The property was clean and secure. Janelle told us some good events and things to check out in and around Portland because we just moved to the area. Prices are great and over all had an amazing experience.
March 2, 2020
Google Public Storage Elliott Thompson
Clean and adequately staffed. No dumpster or trash bins on site available for public use, unfortunately.
February 19, 2020
Google Public Storage Jacque Vlahos
Janelle was very sweet and helpful 💕. She made the experience wonderful.
February 9, 2020
Google Public Storage patty barrack
Janelle is awesome! Extremely helpful, personable an efficient!
February 9, 2020
Google Public Storage Nicola Williams
Good customer service
February 3, 2020
Google Public Storage rdstanton19881
Gail is amazing super helpful and friendly
January 31, 2020
Google Public Storage Sirretta Hawkins
I have been renting from this location for over 3 years and never had any problems with the Staff nor Storage Unit. The On-site Manager Janell has such a likeable personality as well Professional at all times, she is very Attentive to your needs when it comes to keeping your Property Safe and Secure when she's on Duty.
January 27, 2020
Google Public Storage Michael Degregorio
January 26, 2020
Google Public Storage Kashmier Music
January 20, 2020
Google Public Storage Kitty Hawk
Good customer service! Not damp like my last storage unit, its nice and dry!
January 12, 2020
Google Public Storage John Allen
She’s really awesome
January 8, 2020
Google Public Storage Helena Girod Stitzel
Great service!
December 31, 2019
Google Public Storage Chuck Mullis
Thanks Janelle, clean unit & helpful moving supplies
December 29, 2019
Google Public Storage Savannah Edson
Janelle was great! Definitely recommend.
December 23, 2019
Google Public Storage Matt Navarre
A great experience.
December 8, 2019
Google Public Storage Lindsey Rasmusson
December 4, 2019
Google Public Storage O'kang Ruddock
Jenelle has a warm and courteous customer experience.
December 2, 2019
Google Public Storage Allie Bisset
Janelle is the best, very friendly & so helpful!
December 1, 2019
Google Public Storage Janelle Mulvihill
Janelle is professional courteous an asset to your company .... thank you have a nice day... Ms Mulvihill
December 1, 2019
Google Public Storage Amber Gorham
She was very helpful and made me laugh. I thibk ill loke it here!
November 25, 2019
Google Public Storage Descartesian Timbral
Great Time !
November 23, 2019
Google Public Storage Joshua Hoaglan
Janelle was fast, efficient, friendly, welcoming, and informed. Service like this is not easily found. I highly recommend contacting Janelle at Public Storage for all your local storage needs.
November 20, 2019
Google Public Storage Mark meidra
What can I say other than Janelle deserves a great human award!!!! She helped when I wasn't able to receive the help from person at Public Storage call center. I called Janelle to explain. First off she heard me out after I was blown off by ineffective employee at Public Storage call center. She mentioned an option and she would call me back with an answer. Janelle called me back 5 minutes later with effective results in my favor. Wish there were more people like her in the world!!!!!
November 6, 2019
Google Public Storage Nancy Parker
Love this location Janelle is always so sweet and full of conversation
November 6, 2019
Google Public Storage Deon Parker
Great place Janelle is always very nice
October 30, 2019
Google Public Storage Kenneth McConnell
Lovely personal, seemed to actually care, moving can be a gd thing or a bad one, Janelle was with the business and very professional
October 30, 2019
Google Public Storage Michelle Lane
This location is always kept clean and you can't beat the customer service. Janelle, thank you for being so helpful and friendly!!
October 27, 2019
Google Public Storage Erick Goto
Janelle was the best! Super helpful, funny and efficient!
October 16, 2019
Google Public Storage Pema Rocker
Janelle is super helpful, fast, thorough, makes it all easy and gives great confidence I’ll be in good hands. Site is clean, smells good (a plus for storage facilities), and well located.
October 13, 2019
Google Public Storage Nick R
Great service!
October 13, 2019
Google Public Storage Kaitlyn Stodola
Janelle is super helpful, friendly, and nice! She helped me with all of my paperwork and was overall awesome!
October 4, 2019
Google Public Storage Jean Cettel
Janelle was very helpful and efficient. My unit was clean and dry and I had easy access to the carts and the elevator.
October 1, 2019
Google Public Storage ryan estes
Janelle was awesome!! 5 stars!!
September 29, 2019
Google Public Storage breana-alia luxa
super nice and helpful! a great experience!
September 26, 2019
Google Public Storage Sara Murphy
September 8, 2019
Google Public Storage John Casebeer
After looking at other Public Storage locations I picked this one because all of the goo reviews. This place is clean and dry and the manager is very friendly and helpful. Ver happy with the location and would definitely recommend to others.
September 8, 2019
Google Public Storage Chris “7oStsOu7” Moore
Very professional & explained every very nicely
September 6, 2019
Google Public Storage Alicia Jane Ryder
They are really friendly and helpful.. the place is very clean and secure.
September 4, 2019
Google Public Storage Alicia Jane Ryder
September 3, 2019
Google Public Storage Catherine Green
Janelle was super nice
August 31, 2019
Google Public Storage Charleta Hastings
Great customer service and very helpful and a wonderful woman
August 31, 2019
Google Public Storage Elliott Humming
Great customer service! Friendly and easy rental and move in!
August 29, 2019
Google Public Storage Jordan Hayles
Janelle was great. She made the process very simple and painless. Thank you!
August 26, 2019
Google Public Storage Andrew Brown
Janelle has been super accommodating and we really appreciate that. Thx!
August 22, 2019
Google Public Storage Taran Bowlby
The young woman that helped us (I'm terrible and can't remember her name, long braided hair, dyed pink or red) was extremely helpful for my wife and me when we needed just 30 days of storage. When we went to get our stuff out, the guy at the desk that day told us we owed money and my wife made a fuss, but we got a call back within a couple days from the girl and she assured us that we did not owe money, so it was very nice to receive that call, so we will definately consider Public storage in the future.
August 6, 2019
Google Public Storage Keith “Mr. Knots” Harris
A DIAMOND in the Rough!!! I'll have to be honest... as we were taking a few turns to get to the PS facility, we were questioning our decision. It is located in an industrial type area with older warehouses and repurposed manufacturing facilities and the entrance street is a little hidden. So, don't expect manicured landscaping and valet parking. :-) Our concerns were put to rest once we were greeted by Janelle's warm smile and full disclosure about the facility, policies and safety. We are new to Portland and she shared her vast knowledge of the area and various services that they offered to make our move into our unit virtually painless. Our 30 foot unit was extremely clean and in great shape... we didn't even come across spider webs! The key pad to enter and exit the gate does require a few mambo moves but has always worked flawlessly! There are enough cameras around to make a maximum security prison envious... so store confidently! Glad we chose this Public Storage location. It's reasonably priced too!
August 3, 2019
Google Public Storage Briann Hicks
Great customer service. Very prompt!
August 2, 2019
Google Public Storage Patrick Smith
Janelle is Wonder Woman! I Came in on a Sunday without an appointment she squeezed me in effortless to what looked like a hectic day. She didn't miss a beat. Informed and well taken care of within 20 minutes, we were set up and ready to move in. Thank you
July 31, 2019
Google Public Storage Matthew Buss
Loved Avi and Janelle!! Very helpful and fun
July 30, 2019
Google Public Storage KJ Tyme
I made a reservation online thinking this location was much closer to me. Janelle called me right away and offered amazing customer service; knowledgeable, friendly, gracious and prompt! Unfortunately, I had to call back to cancel my appointment due to the inconvenience of distance. However, I felt compelled to let the world know what an amazing experience I had with Janelle. Thank you Janelle! Good customer service is hard to find these days.. you are a star!
July 30, 2019
Google Public Storage Lauren Dees
Janelle was super helpful and funny. She made renting a storage unit a nice experience!
July 27, 2019
Google Public Storage matthew pflieger
Ive had a few storage units in my past that all had very questionable management. That being said , it was my main focus to find a manager or management team with respect for themselves and the job they're doing, whatever job. So its nice to find the place that feels so warm, respectful, and inviting upon first impression. Meeting with the very organized and punctual manager Janelle
July 21, 2019
Google Public Storage Amber Smith
Janielle is awesome
July 20, 2019
Google Public Storage Scout Finch
July 20, 2019
Google Public Storage Ashley Calvo
Janelle was really pleasant to talk to. She was very thorough and knowledgeable. She helped me make the right choice for my needs and future plans. I would recommend anyone who is looking for storage request to work with her!
July 6, 2019
Google Public Storage Julius Porter
It's kool
July 2, 2019
Google Public Storage Jeanna Swink
June 28, 2019
Google Public Storage Ray Leopold
Janelle was extremely helpful and gracious as I needed to clean out my recently-departed brother's storage unit which he had at this facility for the past 14 years. First, she helped me by phone and then she helped me when I had arrived to deal with this sad situation. I highly recommend both her and this facility.
June 10, 2019
Google Public Storage Quinn Vega
June 9, 2019
Google Public Storage Mohan Rossoz
I would have to say at first glance this location doesn't leave much to be desired... it is tucked away and the surroundings are unkempt, but the second I walked in Janelle handled my reservation swiftly and with a wonderful presence. She had exactly what I needed and the price was under my budget. If you're looking for a unit downtown... talk to Janelle, you wo t be disappointed
May 13, 2019
Google Public Storage chelsea sligh
Janelle had excellent service and was super friendly.
May 11, 2019
Google Public Storage Kathryn Holland
Very helpful service by Janelle!
May 11, 2019
Google Public Storage Mia Winters
Janelle offered excellent customer service and made my experience here super duper easy and fun. What do you again 10 Stars
May 10, 2019
Google Public Storage Nicole Ko'in Newsom
Janelle made this easy and painless, and has a good sense of humor.
May 9, 2019
Google Public Storage Jaymes Winters
Good service
May 4, 2019
Google Public Storage Steven Snelgrove
Vary nice sociable and curtious
May 2, 2019
Google Public Storage Rachel Armstrong
Janelle stayed late to help me out in a pinch. She was friendly and helpful. She really went the extra mile and saved the day!
April 26, 2019
Google Public Storage Gillian Oldridge
Super friendly! Very nice! Would recommend!
April 22, 2019
Google Public Storage Gene Roddenberry
April 18, 2019
Google Public Storage Sara Elizabeth
This place is efficient, friendly, and welcoming. The prices and deals are good! Janelle was wonderful and nice to work with.
April 6, 2019
Google Public Storage Julius Porter
March 31, 2019
Google Public Storage Sophia Gonnella
Melissa was welcoming and warming! She not only had given excellent customer service, but she made my partner and I feel we have chosen the right place. Insuring safety of our belongings and our privacy. Her bubbly personality really made it easy to talk to her and also she met our storage needs. Thank you Melissa, you’re a rockstar!
March 22, 2019
Google Public Storage Sular Ruhu
Janelle gave great service!, fantastic place and great service, thank you :)
March 18, 2019
Google Public Storage Alex Kennedy
I had a bad experience with another storage place so was very worried when an emergency caused me to have to reschedule my check in time repeatedly. It was a very stressful time but instead of the rude attitude I was afraid I would encounter Janelle waited for me, was entirely pleasant and understanding. She even had my spirits up by the end. The rates are better, I can drive right up to my unit and I don’t have to deal with staff that are severely negligent or people living in their units causing an unsafe environment for me and my kids when we’re loading or unloading. I SUPER recommend here if you’re looking and beware the other place. For real
March 1, 2019
Google Public Storage Jason Huff
Janelle is the most friendly and helpful attendant ever. She was just fantastic. Best customer service for a storage are especially if your into laughing.
February 26, 2019
Google Public Storage Pierre Osborne
Great management and clean facilities pricing a bit high priced but than it is close to the Portland downtown area.
February 23, 2019
Google Public Storage Leni Zumas
Janelle was very helpful and professional!
February 16, 2019
Google Public Storage Eli Baldwin
February 14, 2019
Google Public Storage Paris Chantelle
Janelle is lovely. Makes you laugh with "8 track" references as you are signing up. Made the move in process easy and explained everything and answered all questions I had
February 13, 2019
Google Public Storage Rachel McKenna
I put items in storage after suffering a concussion in a car accident. I was trying to sign up or the online rate, and asked the attendant to help me, explaining my situation. She instead signed me up for a different rate without my knowledge -- $30 a month higher. I spoke with a surly desk staff and wrote emails to managers. I was rebuffed. I just found that my rate went up another $20 a month out of the blue without my knowledge or consent in January. I feel completely taken advantage of. These are NOT nice people or a respectable business. Do not do business with them. I look forward for them proving me wrong, and responsibly taking care of this situation.
February 8, 2019
Google Public Storage coco feller
Janelle was super helpful and friendly! Ill definitely recommend this facility to all my friends. She made what should be a stressful day(moving day) not so stressful for me and I’m grateful!
February 2, 2019
Google Public Storage Mik Ogle
2nd time at this location. Nice to see Janelle still there. She's efficient, friendly, and I love how the paperwork has been made all electronic! Really speeds up the process!
January 20, 2019
Google Public Storage Shelton Worthy
January 11, 2019
Google Public Storage Marcela Pena
They have been really helpful.
January 5, 2019
Google Public Storage Aubrey Williams
Janelle is my new best friend, she helped us out in a rough time and made us laugh through the whole process. You da real MVP!
January 4, 2019
Google Public Storage Jinhee Jung-Crane
It was easy to rent the storage. The staffs were friendly.
December 26, 2018
Google Public Storage Riddle Me Fish
It's a pretty standard unit, easy to navigate and nice sized lockers
December 22, 2018
Google Public Storage T Hill
Great service, speedy transactions. Will definitely use service again
December 4, 2018
Google Public Storage Karimah Guion Pledgure
Janelle was great
November 30, 2018
Google Public Storage Daniel D'Innocenti
Janelle was very friendly and helpful in the process of signing up
November 20, 2018
Google Public Storage Nolan Fawthrop
Good location and service
November 12, 2018
Google Public Storage Peter Steyger
November 3, 2018
Google Public Storage Jordan Cooper
Great people! Great place!
October 22, 2018
Google Public Storage Radhika Reddy
Reviews of store manager are spot on. She was really great, and helped ease some of the anxiety of moving. I think her name is Janelle.
October 13, 2018
Google Public Storage Cayla Panitz
Janelle was fabulous! Very helpful and understanding to meet our needs!
October 13, 2018
Google Public Storage Jesika Kate
September 21, 2018
Google Public Storage David Snow
OMGoodness rats wouldn't rent a storage unit here. Its freakn bad. Totally unsafe out of date and smells like the landfill. Stay away and the manager or customer service rep Debbie or Debra is a total sweet heart like NOT A freaking heartless woman that will go through life alone and hated by lots.
September 10, 2018
Google Public Storage Brendan McMannis
Janelle is fantastic!
September 4, 2018
Google Public Storage The Coyote
God people clean place
September 3, 2018
Google Public Storage Julian Lawrence
Good
September 3, 2018
Google Public Storage GregoryD Emswiler
A place to keep items you can't fit in your apartment . Just need to paint and maintain premises a little better . Staff is friendly and helpful .
September 3, 2018
Google Public Storage Joe McFerrin II
Janelle did a very good job showing me the units and all my options.
August 28, 2018
Google Public Storage Sara McCarty
The woman that works there is very polite and helpful.
August 17, 2018
Google Public Storage Anthony Gardiner
Even though i didnt end up renting here Charity was amazing she went above and beyond my expectation, she showed me both the spaces i asked for and even let me know all the helpful items they had such as an elevator, push carts, etc. will recommend this location to all my friends and family that need storage.
August 17, 2018
Google Public Storage Melissa Polskie
Thank you Charity for always having a great attitude, you always have a possitive vibe about you that is catchy and seems to brighten a room when someone is having a bad day, i have always recommended this location for its excellent staff, and always will.
August 7, 2018
Google Public Storage Mr. Couture
Charity was very helpful in making our transfer to a smaller unit quick and easy, she also looked threw all the options to find one that was close enough for us to move in and out. thank you for all your paitents and taking the time to help us.
August 7, 2018
Google Public Storage Dominique Phillips
Last week i had the best customer service i have ever had from Charity! she was so sweet and made it feel like i was back home with a good friend, thanks for making the process smooth and quick! great place to store your stuff and amazing staff! they even provided packing supplies to protect your items at a reasonable price!
July 24, 2018
Google Public Storage Larry Bandersnatch
Thanks alot Charity! this lady helped me find a space last minute and made the process quick and easy appreciate all that you did. If you want Great Customer service this location is where to go, will for sure tell everyone about my experince.
July 23, 2018
Google Public Storage Joy Veeninga
July 19, 2018
Google Public Storage Greg Bustler
Charity was awesome had all the answers to my questions and had supply's available for me to protect my belongings thank you Charity.
July 19, 2018
Google Public Storage Kyle Troen
Charity made the move in fast and easy thanks for all the help.
July 6, 2018
Google Public Storage Tara Bowers
Janelle was awesome and very helpful.
July 4, 2018
Google Public Storage Pierre M
Thanks Charity for helping with the move in.
July 4, 2018
Google Public Storage Shalonda Davis
Thank you Charity for always making the process easy when i am there. you have a great sence of humor. :)
June 27, 2018
Google Public Storage Katie Murphy
Love the ladies in the office they always have great attitudes always a laugh when im here, very clean and secure location.
June 27, 2018
Google Public Storage Elliette Vasquez
Great place! Secure, clean, excellent staff
June 27, 2018
Google Public Storage Ivan Cook
Thank you Charity for setting me up with supplies for my next move, this location is always clean and has amazing staff.
May 30, 2018
Google Public Storage Matt Allen
The process we pretty fast and Janelle made the process breeze by like smooth sailing
May 30, 2018
Google Public Storage Antonio Jackson
The site manage Janelle helped me to get a storage unit setup for our organization and she did a fabulous explaining everything clearly and making this process go smoothly. Great Job!
May 30, 2018
Google Public Storage David Cardoza
Great service!
May 5, 2018
Google Public Storage Hannah Lucas
April 12, 2018
Google Public Storage Chevonne James
Great service and quick!
April 11, 2018
Google Public Storage Ian Cawley
April 8, 2018
Google Public Storage Kevin Symanietz
Heads up: This location now has dramatically reduced access hours! They claim this is for security purposes. OK. Would've been nice to know before unexpectedly cutting my moving day short! I came here twice in the afternoon today and had no idea they'd be closing early. Not until I walked up to the office did I see the small letter posted in the window. Ugh. I have mixed feelings, because staff was very friendly and helpful; just wish management had been more proactive about letting tenants know they would have to plan their moves around the limited availability of office hours.
April 1, 2018
Google Public Storage B M
I worked with Charity and she was extremely nice and easy to work with. She made my experience pleasant one! I appreciate that. The prices are awesome too. I recommend public storage and this location. Thanks CHARITY!!
March 18, 2018
Google Public Storage Matt B
Everything is great so far. Customer service was helpful and friendly.
March 4, 2018
Google Public Storage Phillip Hirt
Janelle was a pleasure to work with. Keep up the good laughs 😁
March 3, 2018
Google Public Storage Collin Ferguson
Great overview. Knowledgeable about the options!
March 2, 2018
Google Public Storage Ed Timke
February 28, 2018
Google Public Storage Eric Clark
February 28, 2018
Google Public Storage Melissa Palakiko
Friendly and Awesome Service!!!
February 7, 2018
Google Public Storage VICKI DODGSON (VickiD)
Janelle was super friendly
January 23, 2018
Google Public Storage Keenen Biggs
Janelle is awesome and super helpful!
January 15, 2018
Google Public Storage Cassandra Schultz-King
Not heated, not a good location. Employee's r not very friendly or helpful. It seems as tho the other customers r nicer and more helpful than all the employees
January 9, 2018
Google Public Storage Holloway Huntley
Janelle is super informative and helpful and funny!!!
January 3, 2018
Google Public Storage B. Fletcher
December 22, 2017
Google Public Storage Mark H
Friend of mine lost all his stuff w/in a month. If you like your stuff go elsewhere
December 12, 2017
Google Public Storage Tonya Holce-Owens
Charity is very friendly
December 2, 2017
Google Public Storage Jon Morgan
December 1, 2017
Google Public Storage James Wiley Ahlquist
October 29, 2017
Google Public Storage Diana Rodriguez
October 24, 2017
Google Public Storage Umi To
Janelle was extremely friendly and helpful!
September 26, 2017
Google Public Storage tayee t
Overcharged us on rent. Over twice what the advertised price is. 35$ ended up paying almost 70.
September 18, 2017
Google Public Storage Shantel Marshall
Great location, helpful friendly staff!
August 27, 2017
Google Public Storage Roger Wells
August 25, 2017
Google Public Storage Johnathan Gotcher
Janelle is one of the best Storage managers I have worked with and I totally will miss her she works with you and is very polite and respectful
July 26, 2017
Google Public Storage Josh Miller
July 9, 2017
Google Public Storage Colleen Ryan
July 7, 2017
Google Public Storage Julien Burdette (Jules)
Staff is incredibly friendly! Lori was wonderful to talk to and ensured that we knew all the information we needed. Elevator is a little rough, but large carts are provided that make moving objects around easy! Wonderful service!
June 27, 2017
Google Public Storage Alexander Carr
Janelle got me set up real quick with a five by five. Super helpful and easy!
May 27, 2017
Google Public Storage Steven Wonnacott
Paperwork went smoothly. Quick access. Very professional.
May 13, 2017
Google Public Storage Curtis Persons
Great service! Check in was easy and quick! Highly recommend
April 24, 2017
Google Public Storage Tim Nelson
Janelle is amazing! She is always willing to help!
March 24, 2017
Google Public Storage chad Robinson
The back units floods everytime it rains heavy .
March 21, 2017
Google Public Storage jason alfonse fileta
March 19, 2017
Google Public Storage Athena Lyons
A storage facility isn't somewhere that I would normally think about good/bad service, but I was pleasantly surprised by how friendly and helpful it was here. Janelle clearly knows that simple things make the biggest difference and if I ever have the opportunity to recommend a storage facility this will be the one.
January 21, 2017
Google Public Storage Taylor Lannan
Janelle was awesome and extremely knowledgeable and helpful when moving into our new unit!
November 26, 2016
Google Public Storage TOOHIGH DONTTRY
We met a wonderful woman who stayed late just to get us a storage unit 40 min!!! Longer then her hour her name janelle. THANKS JANELLE
November 9, 2016
Google Public Storage Jessica Gaskill
Jenelle was incredibly helpful. Got me in quickly, and was super efficient. Seems like safe location so far.
October 10, 2016
Google Public Storage sean wheeler
Janelle was very helpful.
October 8, 2016
Google Public Storage Niki McLaughlin
Janelle is very informative and cordial She explained every aspect of the process in detail. I'm pleased at this time with how she handled my transaction
September 29, 2016
Google Public Storage Gabriel Moise
Very friendly staff and thorough business model. Made it very easy to move and offered lots of opportunities to try to make my experience better. 10-10 would store again. Thanks Jesse!
September 5, 2016
Google Public Storage Candle Jones
Janelle was very sweet while showing me the unit and had wonderful customer service. Made me laugh quite a bit and was extremely helpful, answering all of my questions-- many of them before I even had asked them!
September 5, 2016
Google Public Storage Louisa Mae
Janelle was super helpful! Bonus points because she lives on site. Always help at hand. The site clean and secure.
August 18, 2016
Google Public Storage James O'Rourke
Janelle was a huge help. She explained everything thoroughly and clearly and helped make the process much easier.
August 18, 2016
Google Public Storage john galentine
Janelle was very helpful. Very easy reservation process.
August 16, 2016
Google Public Storage Stephen DeShazo
Public Storage's on site manager (Janelle) was extremely helpful in getting us set up with our new storage unit. Before we got there she promptly returned phone calls and set us up with an appointment within 24 hours. At that appointment she walked us around to show us the entrance, elevator, lock procedures and unit location. She was courteous and professional throughout. I especially appreciated how she gave brief explanatory notes for each paragraph on the rental/lease agreement. It's hard to imagine a better experience.
August 15, 2016
Google Public Storage Henry Weaver
Janelle was very helpful and courteous, she explained things further when I had a concern, and she had good wit about. All and all, a very pleasent customer service experience, which seems to be rare these days.
August 12, 2016
Google Public Storage Joshua Wilkinson
More expensive than expected but Janelle was great!
August 1, 2016
Google Public Storage Am Bush
Janelle was great! Talked us down from a larger unit that we didn't need and saved us money! Even made us laugh. We picked this place based on the reviews and are delighted with the results.
July 30, 2016
Google Public Storage Juan Baca
Janelle was super helpful after my long drive from tucson. She got me all set up in under 30 minutes!!!!
July 25, 2016
Google Public Storage Jason Gorske
Great customer service and attentiveness to detail
July 2, 2016
Google Public Storage Justin L
Janelle was very helpful and is a fan of Calvin and Hobbes.
June 29, 2016
Google Public Storage Nic
Great location! Janelle has provided great customer service.
June 28, 2016
Google Public Storage Fidencio Ruiz
June 28, 2016
Google Public Storage Osco Custom
It was a Pleasure working with Janelle excellent customer service skill will work with again!
June 15, 2016
Google Public Storage Kevin Scribner
Janelle was very helpful and friendly.
June 15, 2016
Google Public Storage M Sherrett (Sharky)
Management at this facility (Janelle and district manager Joe) have been very helpful and friendly. The prices are fair and reasonable. I highly recommend this facility if you are considering storage. It is a well kept facility; clean and well lit after sunset.
May 27, 2016
Google Public Storage Shelly Robledo
Super friendly and fast! Great deal and attention to detail! Very happy with service.
May 27, 2016
Google Public Storage Mike Schwartz (Moose)
Awesome service
May 3, 2016
Google Public Storage aldridge l
Janelle was totally awesome and easy going. Took me through the signing process fast and simple.
May 3, 2016
Google Public Storage Clare Duffy
April 16, 2016
Google Public Storage Lauren Prescott
April 12, 2016
Google Public Storage Audrey Haskins
Janelle is super friendly and helpful. She has a great sense of humor and made the process of renting a unit painless. am so glad chose public storage.
April 5, 2016
Google Public Storage HippieHobbitDude
Service was awesome. Janelle set us up with a better and cheaper unit. I recommend this storage for anyone who needs their valuables safely stored.
March 20, 2016
Google Public Storage Alison Voghel
Very helpful staff and convenient location. Stephanie was very accommodating and communication was quick and informative.
March 16, 2016
Google Public Storage Jon Pauletto
This pace will raise your rent every few months. Its expensive, but they hook you with a cheap deal. The office lady is nice though.
March 12, 2016
Google Public Storage Paul Noonan
Janelle was great! Very knowledgable and friendly, I'd recommend this public storage facility to all.
March 4, 2016
Google Public Storage Jenna Stathopoulos
March 1, 2016
Google Public Storage James Drivon
Awsome service. Jane was extremely helpful in the vacating of my storage unit, assisting with the closing of auto pay and proration of my rent. Same great from her when I originally rented my unit. I
February 28, 2016
Google Public Storage Eric Shamow
Stephanie is awesome - really helpful staff, clean facility, great location.
February 26, 2016
Google Public Storage Alyssa Cates
Janelle was AMAZING. Super friendly, she informed everything so well. Very great at upselling and willing to help. :)
February 26, 2016
Google Public Storage chaya krieg
Janelle was so freaking awesome!!! She was incredibly friendly and showed us the ins and outs! Great experience overall and I'll rent with them any time!!! ❤️❤️❤️❤️❤️🆒🆒🆒🆒🆒
February 5, 2016
Google Public Storage Justin Kong
Janelle was great and very helpful. Customer service was brilliant
February 2, 2016
Google Public Storage Patrick E
Convenient location and an all around pleasant experience with Janelle. When it comes to storage, Public Storage is the best!
January 28, 2016
Google Public Storage Kumari Riley
Customer service was excellent, she was very polite and answered every question that i had.
January 23, 2016
Google Public Storage David Griggs
Great service from Janelle. Easy sign up and great location. Awesome.
January 15, 2016
Google Public Storage Joe Harper
Great service!
January 15, 2016
Google Public Storage Matthew Volm
Janelle was great and super helpful with the sign up process, unit appeared very clean, dry and well maintained. Would highly recommend the service.
January 7, 2016
Google Public Storage Patricia Jordan
Great, Janelle was very helpful and thorough with all of the information. Overall we had a great experience.
January 3, 2016
Google Public Storage Marcus Swift
Janelle was so helpful and friendly! Great location and great price. Very secure.
December 11, 2015
Google Public Storage Nels Johnson
Easy process and great customer service!
December 11, 2015
Google Public Storage Alex Baez
great helpful customer service. Got me in and out quickly. Clean easy access units
December 7, 2015
Google Public Storage Adriano Allen
Despite it being pouring down rain, the Clerk was prompt and informative during registration.
November 24, 2015
Google Public Storage Ebony Williams
The customer service given was great! I had no idea what I was looking for and everything was explained thoroughly and very helpful suggestions were made#
November 11, 2015
Google Public Storage Sylvia Logan
I love the service Janelle was wondering and polite ...I'm going to miss her
October 28, 2015
Google Public Storage Greg Wilson
Janelle is such a jokester! Great customer service.
October 24, 2015
Google Public Storage Mike Liggett
Very helpful with moving in and overall customer service.
October 24, 2015
Google Public Storage Chris Sweet
September 7, 2015
Google Public Storage Kurt Hendrickson
I initially was less than excited about the location but it was only one of the only places I could find after calling around. The location is surprisingly convenient. I wanted something farther east but I realized with how much I pass this location on my way downtown on the max that it's great. As a bonus the manager has a bright wit, smart personality and eyes u could get lost in.
August 17, 2015
Google Public Storage Taylor Nieman (Taylor Roze Nieman)
Really helped me out in a bind. So kind and considerate. Glad I went with public storage.
July 22, 2015
Google Public Storage M. James
Staff is very knowledgeable, particularly Janelle. Anytime I have a question or need assistance she's very helpful and professional. GREAT ATTITUDE! The location is very convenient in Portland, right off the Freeway and there is always plenty of parking.
July 2, 2015
Google Public Storage Ray DojaMan Badillo
Very Friendly and Great Service... Only place ill go!!!
June 29, 2015
Google Public Storage Baby Cakes
I am writing this review because of the Public Storage employee name Lila who helped me get into a storage unit last week. She was so kind, patient and helpful. When the first unit looked to small, she showed me more units and offered to call other locations. I ended up getting the first unit, because it was smaller and cheaper, and she showed me how to pack my things to maximize space. The unit looked very clean and safe. Lila also had a lot of good advice and tips, that actually helped to make my moving experience easier. I really appreciated her great customer service, and I would highly recommend this location. Thank You Lila, there should be more people like you!
June 27, 2015
Google Public Storage Lyla Ross
She was great she has very good customer service great experience thank u
June 27, 2015
Google Public Storage T R
Awesome, quick and convenient tour
May 7, 2015
Google Public Storage Gary Blessington
Janelle was very friendly and explained everything really well, making the whole process as simple as possible. Excellent customer service!
April 30, 2015
Google Public Storage Chris Sears
Great staff and very convenient for our shop!
April 30, 2015
Google Public Storage Joseph Watzig
March 18, 2015
Google Public Storage Jeff Stratton
Janelle is super helpful - definitely the easiest storage I've ever signed up for. Thanks!
March 6, 2015
Google Public Storage Lisa Decker
Janelle was very helpful! She got us in at the right sized unit for the right price!
February 25, 2015
Google Public Storage David Lehman
I have no complaints at all. The staff is very helpful. The grounds are always very tidy. The gate always works.Even the bathroom is cleane.
February 5, 2015
Google Public Storage Scott Baiar
Timisha was very personable and did a wonderful job.
January 28, 2015
Google Public Storage Niko Ziegler
Fast Easy
January 22, 2015
Google Public Storage Joe Kennedy
I would like to thank Janelle for going above and beyond in getting my family a storage unit. Even though she didn't have one at her location she found one at another and helped me with supplies. Thanks again.
January 16, 2015
Google Public Storage Anthony Johnson
Janelle was very helpful. When my wife, Sarah went to sign the papers there was a rainbow shining on the storage unit. We took that as a sign that we were doing the right thing. Janelle answered all of our questions and we got the process done fast.
December 20, 2014
Google Public Storage Nick Seibert
December 18, 2014
Google Public Storage Robel Alem
I've been a tenant at this facility and I forgot to lock my storage unit. The staff came during their routine lock check and noticed that I didn't lock my unit. At that time they came and secured my belongings with their lock. That was a life saver for me.
November 24, 2014
Google Public Storage chris hamilton
Fantastic manager she goes the extra distance. This property is a bit hard to find however worth the search, a great place for secure storage. I am sold
October 29, 2014
Google Public Storage Kelly Edwards
I recently had to come to Janelle with an unusual problem that required an "out of the box" solution. While I don't wish to discuss my situation publicly, Janelle assured me she would look into it and help me if she could. I was quite surprised when Janelle got back to me 5 minutes later and told me that she could help with my problem and as a result, I have referred this location to all of my friends for their storage needs. Janelle was very helpful and exceptionally prompt in dealing with my situation. Thanks Janelle!
September 25, 2014
Google Public Storage Michael Johnson
It's , been a great experience, I've had my storage for over two yrs, I didn't like the price going up this yr but customers service I've gotten to know and that's what kept me there thx Janelle.
August 23, 2014
Google Public Storage Jake Packer
Janelle is awesome, facility clean, always good
July 26, 2014
Google Public Storage Michael Rundle
They seem unwilling to repair the elevator that constantly breaks down. One of the carts there needs a 50 cent bolt in order to make it function properly and they haven't fixed that either. The place would be fine if they would maintain their equipment, but it's extremely frustrating to find that the elevator is stuck on another floor, and having to walk around the building and up the outside staircase so you can push the emergency stop button on the elevator to make it run again (this is the "fix" that they have posed on the wall of the elevator). I've been to the facility half a dozen times now, and every single time I've had the elevator fail on me at least once. I've spoken to the manager about it and she says there's nothing she can do about it.
July 18, 2014
Google Public Storage Paul Hansen
Janelle was awesome. She was professional, courteous and knowledgeable. Facility is clean and secure.
May 2, 2014
Google Public Storage Alodie - she, her
Both Janelle & Dorothy were patient & friendly during the set up process. Great Job!
April 22, 2014
Google Public Storage Giorgio Johnson
Great property!! Janelle is AWESOME!
March 26, 2014
Google Public Storage David Montgomery
What I expected out of renting a storage unit, and what it was actually like, was quite different. The staff here are really nice! The place is clean! And the prices felt unbeatable! I'd highly recommend storing your things here (If you ever have to that is)
March 24, 2014
Google Public Storage Mike Warner
Facilities are well kept; the staff is friendly, attentive, and professional; feels safe, secure, well lit and well located right off I-5. Just as it should be.
March 22, 2014
Google Public Storage Brian Creany
The property manager, Janelle, is the best part of this facility. I work in an adjacent building at all hours of the day, so we see quite a bit of each other. Janelle is very friendly and cares about the condition and appearance of the facility and the neighborhood. She is a great neighbor!
March 15, 2014
Google Public Storage Maurice Kent
Easy to do business with, & good local.
March 7, 2014
Google Public Storage Mariela De Jesus
It was great !!!!!!
March 4, 2014
Google Public Storage greg carrier
The best thing about my "storage experience" was Janelle. She was pleasant, knowledgeable and professional. The unit is fine, most storage is pretty much what you pay for it. The difference is the people you work with and their level of engagement. and willingness to earn your business. Thanks, Janelle, it's always great to do business with people like you.
February 24, 2014
Google Public Storage Martin Overgaard
Janelle acknowledged me as I entered. I could see she was helping a new customer, and still made me feel welcome. My transaction was straight forward. Janelle was polite and courteous to both of us customers in spite of the computer system being slow. I recommend.
February 24, 2014
Google Public Storage Brian Manning
This was a convenient location for storing some of my things. The facilities were acceptable. Janelle, who works in the office, was very sweet, courteous, and helpful, and she made it an overall pleasant experience to use this Public Storage facility.
February 19, 2014
Google Public Storage J Fratiello
Lila showed me the property and answered all of my questions perfectly. I would recommend this facility to a friend due to its location and the friendly service. Jannelle and Lila both worked around my schedule (and a snowstorm) to help me with my move, and I am completely satisfied with their service.
February 1, 2014
Google Public Storage Andrew Clapp
It was very easy for me to get a space and everything worked right the first time.
December 16, 2013
Google Public Storage Steph Hebert-Good
I rented a small storage unit this weekend, and Janelle was friendly and efficient in returning my call after I reserved a unit online, and then in getting me signed up and ready to move in when I showed up a couple of hours later with the first load to go into storage.
December 14, 2013
Google Public Storage Jamie Liptan
Everything was clean and in good condition. Janelle was fantastic.
November 6, 2013
Google Public Storage Mitra Nite
I have just rented a space at this location, so don't have long term experience yet. However from what I have seen so far, it seems like a secure, well-managed and well-maintained storage option. Janelle was the person who helped me out and is very nice and helpful. But I had a couple of issues with the facility, more a matter of convenience than anything else: First, there is a very small number of trollies available. When my friend and I started to load my belongings to take up to my unit, three (two of them quite small) trollies seemed sufficient. But then two other parties arrived so we had to share the three trollies amongst all of us, which slowed down the process significantly for everyone. The second issue was the lack of door wedges. I know it sounds like a small matter, but my space is located in a corridor that has a door which refuses to stay open, so keeping the door open and balancing and moving the trolley with a load of boxes and furniture isn't the easiest task, especially after quite a few repetitions! I think both these issues can be fixed quite easily and certainly improve the moving day experience. But all in all, I have been satisfied so far. Thanks again, Janelle, for a great and friendly service!
November 3, 2013
Google Public Storage Kyle Gallagher
This public storage location is fantastic and I'd definitely recommend it to anyone in need of a storage location in the area. Janelle was great to work with and always available to answer questions about the units, pricing, etc. My unit was clean and well lit and easily accessible. Would definitely use them again if the need arose!
September 9, 2013
Google Public Storage Brian Hoover
My hoard of records are currently two years in to their second tenancy at the Gantenbein location and I have no complaints. The staff is friendly and none of the buildings have burned down, things I very much appreciate in a storage facility. So, if you need a place to put things that you have no desire to see set on fire and you enjoy dealing with staff that aren't jerks, this is the place you want.
September 9, 2013
Google Public Storage Jesus Love Me and You
The staff has been wonderful. I have had a unit here for about 3 years and have always been treated well. Wish the elevator was updated but the pleasantness of the staff makes up for it.
August 29, 2013
Google Public Storage David Rohlfing
The 1921 N. Gantenbien Ave location has been helpful and easy to use for me. I moved in yesterday and the property manager graciously showed me around and quickly helped me with the paperwork. The next day (today) I had moved some other things into the unit and had not locked it properly. I received a call about 45 minutes after I left from the attendant on duty to warn me that it was not locked correctly, so I was able to go and make sure it was secure. I am really glad that the employees are so helpful. The only issues I have are that the elevator is a little jenky, but it still works when I need it to, and the threshold of the entrance is very roughly paved, making it hard to pull a fully loaded cart in without some difficulty. In sum, I would say this place is everything I needed it to be and the personel are very helpful.
June 13, 2013
Google Public Storage Nick
September 6, 2012
Google Public Storage Tamara graham
Horrible! I had a storage unit at the Beaverton Corby location. My access code did not work half the time. Supposedly, it was fixed. I arranged to meet a buyer for some things recently, and to both of our surprise, the code (again) did not work. I lost the sale. When I complained (after numerous times of the code not working), the office lady was very gracious; however, when she asked the District Manager if I could have some kind of adjustment to my rental fee, he said "NO". In addition, when you cancel service, you have no record of that. I cancelled tonight and was told I could not get an email to confirm or any confirmation of any kind. What?! I do NOT recommend this business!