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Address

2020 N Albina Ave
Portland, OR 97227

Phone

503-479-8604

503-479-8604

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units

Phone

503-479-8604

503-479-8604

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 51/mo $63
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x7'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    Small 5'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 55/mo $69
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x9'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 61/mo $76
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 62/mo $77
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 63/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 63/mo $79
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $96
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 93/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 93/mo $116
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 93/mo
    Online only price
    2nd Month Free
    Medium 10'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 93/mo $116
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 119/mo $148
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 130/mo $162
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 182/mo $227
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 325/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 325/mo $406
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Portland Climate Controlled Storage Near Moda Center and I-405

Storage units in Portland's Rose Quarter neighborhood are located just off N. Interstate Avenue, between I-5 and Fremont Bridge, where I-405 crosses the Willamette River. All-indoor climate controlled storage units are available in a range of sizes, providing cheap storage for residents and businesses in the Rose Quarter neighborhood.
Folks near Harriet Tubman School can store all their recreational equipment in a 5x10 storage unit for play at Lillis-Albina Park. Behind the gear, pack in rarely used items such as holiday decorations and off-season clothes.
Small businesses and startups near the Moda Center, formerly the Rose Garden Arena, can use a 10x10 storage unit for excess inventory, filing cabinets or construction tools.
The Moda Center at the Rose Quarter is less than a mile from the storage facility, where the Portland Trail Blazers and Western Hockey League's Winterhawks play. There's also a concert venue within the Moda Center.
A 10x20 storage unit is about the size of a one-car garage, and can hold five rooms of furnishings for those relocating or renovating.
The Rose Quarter neighborhood is just across the Willamette River from downtown Portland's museums, boutiques, theaters and green spaces. Pioneer Courthouse Square is less than 2 miles from the storage facility.
Portland Public Storage has a variety of storage solutions in the Rose City's Rose Quarter neighborhood to suit your needs.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 142)

January 29, 2024
Google Public Storage Sarah Tallent
Fantastic no contact experience. Everything was ready for me with the lock waiting inside my unit. They even offer renters insurance making it very convenient. My favorite part is the friendly customer service and the fact you can use an app to open the gate. I prefer the app, because the gate code is long and I’m not good with numbers. I would highly recommend Public Storage. Oh not to mention, the units are heated, huge bonus! Thank you for providing me with a space during my move.
January 26, 2024
Google Public Storage Claire Leipzig
January 18, 2024
Google Public Storage Andrew Elias
Great service everyone I interacted with was knowledgeable and friendly. I was able to call them in the morning and load all my stuff later that afternoon. Also their rates were much lower than I thought it would be. Fantastic service.
January 18, 2024
Google Public Storage Dumdum Always
Great
January 15, 2024
Google Public Storage Zoe Arkoudaki
Rent a unit here if you want to be insulted and robbed of your stored items! The woman who works here goes by the name Meegun and she is just awful. She is combative, mean, and even hostile to paying customers. Meegun admitted that she makes up rules on the fly, and that those rules depend on just the appearance of the customer that she's harassing and insulting at the time! What's even worse though, is the policy she has of not checking the property before locking up for the day! That means if you aren't out of there before Meegun leaves (at least 5 minutes before the posted closing time), she'll lock you in and you'll have to call the after hours number or the fire department so they can let you out! This negligent practice apparently means that people hide out until closing time just so they can break into other people's units! There's a lot more that could be said, but unfortunately, it's now a matter for the courts. Shameful, 0 stars!
December 29, 2023
Google Public Storage Eric Barber
Megan made this process quick and painless. Love this place.
December 14, 2023
Google Public Storage Marla Youngren
December 12, 2023
Google Public Storage Hanna Jones
Very pleasant and super clean!
December 4, 2023
Google Public Storage Katie Pierce
Just moved to Portland and got the warmest of welcomes from Alan at Albina Public Storage! He was so friendly and helpful, and even kept the place open late for me and my movers. While I was there I noticed that he was just as friendly and patient with all of the other customers. What a great first impression of our new city! The premises were also very clean, and the building itself a little futuristic? Felt safe in the area, especially being new and out at night. Loved my experience!
November 30, 2023
Google Public Storage Jeremy P
Always clean and well maintained. Friendliest staff
November 29, 2023
Google Public Storage darian bentz
Worst customer service ever, lady gives attitude about having to do her job because the links at this location to do it yourself online doesn’t work. Switched locations and everything went smoothly, avoid dealing with her if you don’t have to.
November 22, 2023
Google Public Storage gianni pala
November 13, 2023
Google Public Storage Michael Washington
October 29, 2023
Google Public Storage Ben B
Awesome manager and security
October 14, 2023
Google Public Storage WinterRayne
Very nice staff and the building is new, well kept. The nicest one I've been to.
October 13, 2023
Google Public Storage Robin Swanson
Megan was AMAZING!!! Great customer service and really kind!
October 5, 2023
Google Public Storage Rachel
Been here since they literally had grand opening. Megan is completely awesome and deserves a promotion and raise. She has went over and beyond to help us out and let us in our storage. Rent sucks, but it's worth it to have at least one great employee working there
October 3, 2023
Google Public Storage Mary
October 3, 2023
Google Public Storage Coach
Best storage place ever
September 2, 2023
Google Public Storage Micha Duford
The Best!
August 24, 2023
Google Public Storage Stephanie Roberts
Quick and easy! Megan was awesome!
August 23, 2023
Google Public Storage Pamela Foster
I had the best experience at public storage dealing with Megan the manager and justice one of her assistants we are very pleased they're very professional prompt and we really enjoyed working with them I give him five stars I'd give him 10 if I could
August 8, 2023
Google Public Storage Jared Warren
I have had a storage unit here for a little bit well around a year maybe more and always had sectionally good Help from the staff great security someone tried breaking into the front doors not too long ago and wasn't able to get past the second set of security doors which was nice cuz they weren't able to access any of the storage units they've made it easy to switch from one unit to the next if that ever is something you need to do and I would recommend this storage location over all the rest
July 1, 2023
Google Public Storage Barri ardy
Well-managed, convenient and professional with lots of Friendly Smiles On a scale of 1 through 10 definitely DA BOMB
June 30, 2023
Google Public Storage Lance Lovett
June 22, 2023
Google Public Storage Rashelley Morgan
Megan was awesome and they did everything they could to help save us save the most money although they have wonderful security, it does make it hard to get things done.
June 14, 2023
Google Public Storage Erin L
Friendly staff, clean facilities, and lots of storage options. Thanks for your help Matt!
June 11, 2023
Google Public Storage Melanie Nead
DO NOT RENT HERE!!!! In all my life I’ve never had such consistently awful experiences with any business. I had a huge ridiculous ordeal just trying to move to a different unit this past winter, that included a totally bizarre power trip by the straight-up MEAN manager, who yelled at me for asking for the price I saw advertised online, and later made one of my employees cry. Their pricing is shady at best, they don’t honor the rates they advertise ; I was promised a rate by customer service that’s $50/month lower than what I pay; I was promised 24-hour access which isn’t real. When we had such an ordeal with them in the winter we wanted to move out, but the garage doors to the facility were broken for two months, and we had a piece of equipment too large to fit out the regular door. The icing on the cake is that myself and two other customers just got locked inside the building at 5:02 pm (they close at 5:00). The staff apparently left at 5:00 on the nose even though they saw us in the garage area; we all called customer service and they wouldn’t let us back into the area with the units to lock our units, so we have to leave them unlocked overnight and hope for the best. The person on the phone yelled at us for being on site after hours while we were locked in. There have been all kinds of other merely annoying things, like making appointments they have no record of, a TOTAL disconnect between company customer service and the on-site reality, etc. It’s incredibly frustrating.
June 10, 2023
Google Public Storage Michelle Cook
June 5, 2023
Google Public Storage Doug Smith
Nice storage all brand new units.
June 2, 2023
Google Public Storage Santaj Edwards
June 2, 2023
Google Public Storage Mo AL Ratta
Megan a great asset for public storage!! Thanks for a great service!
June 1, 2023
Google Public Storage Tyler Apollo Reyes
May 29, 2023
Google Public Storage Tiffany Cantue
Sales person Megan was wonderful and explained and took time to make sure I understood. Update Stephanie was awesome explaining the rental to me Wow once again I came in and had the best experience with Stephanie thank you for helping me and smiling in your voice
May 29, 2023
Google Public Storage Cho Irah
Very friendly staff, clean with reasonable pricing.
May 22, 2023
Google Public Storage Nikia Asahnii
Stephanie was the best!! Extremely helpful!
May 15, 2023
Google Public Storage Luna Flores
Stephane was so helpfull helping me to setup my app. She was nice and this location is clean and the poeple are helpful.
May 13, 2023
Google Public Storage Maggie Middleton
Obtaining a storage unit was super quick and easy. Moving my stuff in was even easier. The front desk was so helpful! The hours aren't correct and the gate is broken.
May 9, 2023
Google Public Storage Lucas Ebron
Great service! My check in process was smooth and informative. The manager is knowledgeable, friendly and professional. The facility is clean and safe. Highly recommend for your storage needs.
May 6, 2023
Google Public Storage Malcolm Robertson
May 2, 2023
Google Public Storage Charcoal Wannassay
Megan was so thoughtful and pleasant was easy friendly patient kind
April 28, 2023
Google Public Storage pamela church
April 28, 2023
Google Public Storage Misty Mellow
Megan was very nice and helpful. Location was clean and brightly lit. Will recommend this location to my friends.
April 25, 2023
Google Public Storage Imandra McKenzie
Megan was a stellar help! Wonderful facility, would recommend.
April 18, 2023
Google Public Storage Alton Bailey
Megan is way friendly and super cool. Personable. Thank you, Megan.
April 15, 2023
Google Public Storage Hamdallah Marmash
April 11, 2023
Google Public Storage Cory Hertog
Stephanie was super kind and helpful. She answered all my questions, showed me around, and helped me get situated. Couple notes: -The company requires you use a cylinder keylock that fits in their doors. You can put your own lock door for double safety, but you will still need to utilize that cylinder key lock (their company policy). So you will either have to buy one from them ($15) or find one on your own. -The company requires insurance. Theirs is an extra $15 a month until you purchase or prove you have it otherwise.
April 10, 2023
Google Public Storage Daniel Labunsky
Stephanie was great ! She was very professional, and helped us with our storage needs.
April 9, 2023
Google Public Storage Demauri Pander
Stefanie is great!!
April 8, 2023
Google Public Storage Bowon Yun
We had an appointment to have a Storage assigned to us. Stephanie was the one helping us with the process. She did a seamless work, helping us through the process and very helpful with all the questions that we had. Very clean and well manage the facility.
April 7, 2023
Google Public Storage mc sub-zero permafrost
Stephanie was so helpful w the initial reservation. Thank you.
April 4, 2023
Google Public Storage Roxanne Hollo
Stephanie was amazing!
April 4, 2023
Google Public Storage Brittney Malhoit
Just got our unit today - Stephanie was super helpful and made the process effortless!
April 4, 2023
Google Public Storage Savannah Bloom
They really need to update their online hours, this b does NOT open at 6am
April 3, 2023
Google Public Storage Tina West
Very helpful .thank you
April 3, 2023
Google Public Storage Teresa Turnbull
Stephanie was very helpful and knowledgeable!
March 28, 2023
Google Public Storage Mitch Mckee
March 27, 2023
Google Public Storage dream diary
Stephanie was super helpful
March 26, 2023
Google Public Storage julio mendoza
Awesome service
March 25, 2023
Google Public Storage Lauryn Guyton-Moore
Great location easy access!
March 25, 2023
Google Public Storage Sage Fanucchi-Funes
Great customer service! Super helpful in helping me upgrade to a larger size unit.
March 23, 2023
Google Public Storage Michael Carlson
Great people, very friendly!!
March 14, 2023
Google Public Storage Jackson Caldwell
The property manager at this location is completely insane. Cut access hours in half after doors were damaged without explanation or announcement. Proceeded to raise rent even though I couldn't access my space. Moving my belongings anywhere else ASAP!
March 11, 2023
Google Public Storage Kolton Chournos
Great staff and super clean spot
March 11, 2023
Google Public Storage Dan Michael
Megan and Stephanie are so friendly and helpful. Made us feel great about renting a space. Will recommend!
March 3, 2023
Google Public Storage Yoda Lamed
Great and friendly people. Megan was super helpful and nice
March 3, 2023
Google Public Storage Todd Taylor
Awesome and friendly worker megan!
March 3, 2023
Google Public Storage Alix Powell
Gate was broken for ages limiting access. Hours posted on temp signs don't reflect the hours they're actually open, and the doors lock and won't open regardless of the gate being open and having a code to get in. Management dismissive of any and all complaints about it. No rats though.
March 2, 2023
Google Public Storage Akasha Hayes-Marshall
Such nice people! Clean and efficient. I kept moving my appointment and it was no problem for them to get me in. Thank you!
February 16, 2023
Google Public Storage sam selis
February 7, 2023
Google Public Storage Phylicia Bailey
She was so awesome helped me at the last minute thank you so much 😊
January 23, 2023
Google Public Storage Joeseph Ebbs
January 18, 2023
Google Public Storage Your Mother
Terrible customer service. Overcharged unnecessarily and the old blonde woman with glasses was aggressive when I asked her about messing up my reservation. Their loading doors are broken and there's only a normal door to bring things inside with. Did not rent a unit here and suggest nobody else does either. Go to any other location.
January 15, 2023
Google Public Storage Jeff Dosik
By far the worst experience in any business I've ever had. Three of us went in for a scheduled appointment - they didn't have any record of that appointment. We had email proof that we had reserved a particular unit for a specific price with a guaranteed hold - they told us it was by availability only, which completely invalidates the concept of a reservation. And best of all, the employee, who I believe was named Megan, attempted to kick two of us out, because "only the person on the rental agreement can be in the building". We didn't have a rental agreement, first of all, and second of all they were clearly trying to isolate my wife because they thought they would be easy to intimidate. She came outside and yelled something unintelligible when we left and decided to rent at a different Public Storage.
January 15, 2023
Google Public Storage Jean Dosik
The manager MEGAN was super aggressive with myself and my husband when we asked why our reserved unit had been given to someone else. She was extremely rude to the other worker, a younger women who'd only been working there two weeks, who was the only good part of our visit. We did not rent a unit from this location because of MEGAN'S horrible treatment of us, her coworker, and other renters there as well. She forced us to purchase a lock from them when we had our own that was the same lock the other location used, wasting us $20. Don't use this location because MEGAN is a liar who treats everyone terribly. BOO MEGAN.
January 9, 2023
Public Storage Michael Gomez
Are the elevators large enough to transport a 12' kayak?
December 20, 2022
Google Public Storage Jon Torres
December 8, 2022
Google Public Storage Barry Taylor
December 4, 2022
Google Public Storage Peter Franklin
Megan is the BOMB!! Thank you!! Yes there are Rules! Thanks for enforcing them!!
December 4, 2022
Google Public Storage James Hahn
Megan at Albina is the nicest person that I've ever met, VERY professional with every customer, love her!
December 2, 2022
Google Public Storage No Name
This place needs to re-educate their staff on Public Storage policies or hire new knowledgeable staff. We rented a storage unit with this location, as we were shown the unit by the younger woman at the front desk whom never told us her name nor do they wear name tags at this location which was red flag number one. We asked her if it would be possible for us to deliver our 8x8 Pods container to load our items into the unit. She 100% assures us that we can deliver the Pods but can’t park inside the garage which was totally fine and understandable. She showed us a particular spot in the parking lot that we would be able to park the Pods container instead. She also told us similar situations on how others have also delivered their Pods container at this location that were a bigger size and was able to to park in that spot without any hassles, so we should be fine. This was our selling point to securing the storage unit. We paid everything upfront including two months in advance. We told her the dates we were having the Pods container delivered and picked up (11/16 - 11/17), we told her FOUR times in which she repeated the dates back to us as she was writing the dates down. On 11/15, we get a call from the older front desk associate with an extremely condescending tone telling us that we can’t have our Pods container delivered there anymore because they don’t do that there. No apologies. No alternatives. No reason at all. Just, “we don’t do that here. Ok?” We told her we confirmed multiples times with the younger front desk associate that we can, for sure, deliver our Pods container there and that it will be delivered tomorrow, we weren’t able to switch the dates now with Pods considering it’s the day before. Her response was “Well, we just don’t do that here. Ok?” and hung up. She only was she rude and condescending but she was also not truthful and forthcoming. She lied to us saying she has 12/16 for the date of the Pods delivery instead of 11/16 yet she calls us the day before the actual delivery date we provided to them and not any date later. At this point, we wanted to cancel our storage unit with them for multiple reasons given above. Within two hours after her phone call we found a better storage facility in the Pearl District with much more pleasant and informative staff that this Public storage could be trained by on how to handle customers. After we secured a new storage unit at another location, that’s not a Public Storage facility. We went in-person to cancel and return the lock at this location here. Upon arriving, the older woman that’s a front desk associate open the door for us and asked why we are here? We told her we have a unit here, we spoke with her about two hours ago about the sudden change with the Pods and would like to cancel. Her response was, “Oh yeah. You.” Again, she’s rude and very condescending. The whole conversation during the cancellation of our unit, she was dismissive and rude. No explanation given to us on why the sudden change with no longer able to have the pods there, absolutely NO APOLOGY, no reason at all even when we tried she asked she didn’t seem like she had a verifiable reason. Glad we found a better storage unit within hours after she called us. Much happier with our choice so it worked out in the end.
December 2, 2022
Google Public Storage Liang Wei
The best storage space ever!!(2100 N Albina Ave location) Friendly staff, clean environment and huge indoor loading zone(4 cars) and outdoor parking. Passcode or app access for opening the gate & elevator provided extra security. Highly recommended!!
November 26, 2022
Google Public Storage Chad Colwell
Great customer service!
November 22, 2022
Google Public Storage Michael Perkins
November 17, 2022
Google Public Storage Ricky Booker
Amazing staff!!! Great facility
November 17, 2022
Google Public Storage Nabeeh Mustafa
Megan was (is) very and looked out for me. The world needs more "supervisors" like her. 5+ stars!
November 15, 2022
Google Public Storage Miguel Huerta
November 8, 2022
Google Public Storage Christina H.
Go anywhere but here!!! Not a single positive experience with this company. Both of us don't have to have this experience, learn from my mistake and go elsewhere.
November 5, 2022
Google Public Storage Andrew Ireland
Super easy and convenient
October 28, 2022
Google Public Storage Steven Lee
October 24, 2022
Google Public Storage Rachel Washburn
Stephanie was the kindest and most helpful employee ever!! She made sure I was taken care of from the start to finish! She even stayed after hours and helped move my stuff in since I was short on time and new in town. The facility is clean and well taken care of. I appreciate Stephanie’s help SO much!! She was so wonderful!
October 20, 2022
Google Public Storage Zacharias Larum
I made an appointment. It was fast, easy, and Stephanie was great to work with!
October 18, 2022
Google Public Storage Julius
October 17, 2022
Google Public Storage Kristen Rebelo
October 13, 2022
Google Public Storage Michael Kali
October 13, 2022
Google Public Storage Bill Clunas
October 3, 2022
Google Public Storage heather whinnen
September 26, 2022
Google Public Storage J Ortega
I recently switched from Extra Space Storage and I’m already loving it! Megan was the one who helped me with my new unit at Public Storage. She’s very kind and very helpful! I’m glad I made the switch!
September 25, 2022
Google Public Storage Regis Hester
Clean facility and friendly staff
September 24, 2022
Google Public Storage brad grube
Outstanding customer service and high-quality assistance. Thank you so much!
September 23, 2022
Google Public Storage jessy lyon
Awesome experience !!! Amazing costumer service 😁😁
September 22, 2022
Google Public Storage Mrs Williams
She was very helpful Keep up the good work Megan 👍🏿👍🏿👍🏿
September 18, 2022
Google Public Storage Dupré Anderson
Stephanie was a great help. I called back to back with no answer and she called me back within minutes. I was able to transfer units with no problem and was able to stay on the same floor as my unit within a a couple units down as well. Would highly recommend this storage facility.
September 12, 2022
Google Public Storage Chelsey Walters
Very rude staff especially the older lady.
August 18, 2022
Google Public Storage John Galipeau
Meegan was awesome, very helpful plus she's SUPER cute so that just made the whole experience transcendent.
August 9, 2022
Google Public Storage Nightna
Megan haas superior customer service always smiling and very knowledgeable and understanding
August 8, 2022
Google Public Storage Irwin Rueben
August 8, 2022
Google Public Storage John Lynch
I glad that Portland Oregon have Public Storage for people to store there items.me and sister have been with Public Storage for a lot of years and we have been very satisfied with the good customer service at N Albina the lady that always greet you with a smile 😊 Keep up the good work.
August 6, 2022
Google Public Storage Walker Murphy
Awesome people amazing help!
August 5, 2022
Google Public Storage Steven Stewart
Megan was the best public storage Employee I Have talked to was extremely helpful and went above and beyond to help me with my bill and questions I will be moving my stuff to this location because of today's experience with this employee
July 17, 2022
Google Public Storage kendi oldshield
Closes way to early.
June 28, 2022
Google Public Storage Annika Thomas
June 27, 2022
Google Public Storage Tho Nguyen
We rented a unit here for a few months. When we had a national delivery company to pick up our home goods, the lady in the office threatened us and the moving crew because they parked their vehicle in the loading dock. She berated us and the moving crew members - who were super professional - and told the driver to move their truck to the back of the property - which is several hundred feet from the building. She was super abusive and went back and forth to threaten us. Obviously, she did not have any case as the driver of the moving truck even told her to call the cops.... Of course, she did not... She then threatened to tell us that she will black list us and the moving company... She even went after my wife and harassed her several times when I left the property for about 15 minutes. Of course, when I let her know that I know the laws as applied to this, she huffed and puffed and left us alone for an hour or so and then went after the moving crew and my wife again after I left the property. So, for those who are thinking about renting a unit at this facility, be aware.... BTW - she started to spill out nonsense about liability, homeless people etc... We just ignore her. What a petty and egoistic person. I will also write formally to their corporate office so that they can look into this. There is no doubt that there is racism involved here as well. This is a revised review for the facility - After my review and a letter to the CEO of the company, a regional director called us within one day and apologized sincerely for the situation. He was very professional and advised us that he will take action accordingly. While we did not expect anything in return - except for improving their personnel behavior & performance, the gentleman offered to refund all of our payments for the entire rental period. This is the type of service performance level that will enable Public Storage to improve.
June 20, 2022
Google Public Storage Jeffery Adams
May 29, 2022
Google Public Storage James Cadwell
Very welcomeing so professional
May 18, 2022
Public Storage Lincoln Parsley
Do you have boat/rv storage?
May 18, 2022
Google Public Storage Melissa
May 12, 2022
Google Public Storage George Steene
Nice, clean, new storage facility with really good rates! The woman who helped us at the counter was super friendly and we were able to get everything set up without stress in 15-20 minutes tops. Garage access and elevators made for an easy and safe move-in process. Definitely one of the better storage facilities in the area.
April 30, 2022
Google Public Storage Lourenda Sweet
This place is clean and organized. They also close at 6 which I feel is to early for later workers and the elevators don't always work, 🙄.
April 28, 2022
Google Public Storage Josey Martyn
Oh my gosh this facility is so clean! Friendly staff ! The Garage doors and so quick. Nice indoor facility. Sometimes gets busy but with some patience and understand the traffic and people move with ease in the ample space of the garage bays and elevators. The staff is so helpful with all aspects from coordinating your move in to providing carts, keeping the place clean and running smoothly. Heck I might add another unit and move more stuff over here. Great spot 5 stars earned!
April 26, 2022
Google Public Storage Hunter Thompson
April 23, 2022
Google Public Storage lovely Day
We were moving and looking for a place online to store our things while our home closed. The website was user friendly and it was very easy to see what we needed. We were pleased with the professional, prompt service.
April 18, 2022
Google Public Storage Abra “Abradabrikka” Darqueness
Other than the Access/entrance issue (spoiler alert: your device MUST have NFC capabilities!), they are a great place rent from! The online rental and move-in was easy peasy (so easy, a blonde did it lol)! As well, there's an option for auto-pay and competitive prices *even after the obligatory rate increase!
March 31, 2022
Google Public Storage Devin Fairbank
Went in to get a storage spot and asked two questions and immediately was looked like I committed some terrible act. So weird. This type of unprofessionalism ruins business reputation and results in the loss of customers.
March 26, 2022
Public Storage Osei Owusu
Rates for mini storage?
March 9, 2022
Google Public Storage Christina Bailey
The help and customer service we received when setting up our locker was OUTSTANDING! Maegan was Amazing, knowledgeable and fast. She was very welcoming and guided us through the process, the tour and procedure clearly and in the most friendly and gracious manner! Thank you Maegan!!!!!
March 3, 2022
Google Public Storage Clarence Forrest
Great customer service 👏🏽 👌
March 2, 2022
Google Public Storage BaBa Blaze
Meegan is the best of the best!!! We love her!!!
March 1, 2022
Google Public Storage Timothy Scouller
On 2/28 hours before closing time I was carrying stuff up to my storage unit when a male worker started questioning me on how long I had been in the facility. He was rude in tone and agitated with my presence. I felt uncomfortable and rushed to say the least. Now I understand there is a homeless population who frequently invades the storage facility but I am not from that group. I am a paying customer who should be able to come and go as I please as long as it's within posted business hours. I was alone, not bothering anyone (so I thought) and have been trying to clear out a 4 bedroom house on my own. As one can imagine this is not an easy task. Besides the invasion by homeless people, there is also a large group of bystanders who everyday in the early hours, fly drones inside and outside of the building causing limited access, if you can get inside at all. I spoke to one man who said that he was not a customer. Since when has the staging area become a play area and how did these people gain access inside? Maybe that's where the concern should be focused instead of towards customers who are paying to utilize this facility. Other then that experience the unit was easy to rent and the app is user friendly. Staff other then the man who I encountered that day have been helpful for the most part.
February 22, 2022
Google Public Storage Rebecca Lange
This place is clean, safe, secure and surprisingly accessible on a quiet dead end street with ample parking. The two wonderful ladies working there were knowledgeable and personable and patiently answered any and all questions I had with a smile; plus I got chocolate! All this for a little more than half the cost of my last storage place. Effing five stars so far. If you're looking to offload some boxes to keep your hoarding tendencies a secret or maybe just hide the evidence of an overzealous shopping spree or two, I highly recommend this place.
February 17, 2022
Google Public Storage Gina Lee
Megan was very helpful and sweet. The first time we came here the 1st lady wasn’t very helpful or friendly. Thank you Megan for helping us with everything.
February 3, 2022
Google Public Storage Rhea Rhange
February 1, 2022
Google Public Storage Dave Massey
I'm already in the process of transferring my belongings to this location ... It's cheaper than where I'm at currently and the awesome staff is helpful and informative as well any time I'm here to use my unit the staff are attentive and if I'm looking around for help or having issues they are on top of it and take care of any problems without any attitude or complaints... Unlike my old storage it's night and day opposite. Megan is amazing we are lucky to have her here taking care of business she is alert and is the entire reason for our transfer to this location instead because we have had nothing but negative from our storage units and it makes a huge difference thank you for all you do keep up the awesome work
February 1, 2022
Google Public Storage Ali Muhammad
Megan very nice and professional
January 25, 2022
Google Public Storage Mac Mobb
Public storage on albina st, the customer service rep Megan is a awesome person and her customer service skills is very professional. Thank you for making my business here comfortable and home welcoming for temporary adjustments. I want to say she should be moved up in the company for her patients and understanding people situations, great at answering questions, direct and firm about what's need to take place overall a great person. Thank you again Megan your awesome!
January 24, 2022
Google Public Storage ben miller
Careful with this one, limited access hours could make this a disaster for big moves. Count on standing around waiting on the elevator too.
January 21, 2022
Google Public Storage Kristen Jessie Uyanik
I rented a storage unit on the app, and was able to complete the reservation and move in without ever speaking to a person. Easy and convenient. The location is great, and facility was clean and spacious enough for a moving van and truck to pull in and move things without worrying about the rainy weather. When it came time to move out, I called thinking there was more I needed to do, but the friendly property manager let me know I had done everything I needed to do simply by moving out and reporting my move out date on the app.
January 13, 2022
Google Public Storage Tabetha Smith
I'm surprised this location they actually have a bay where you can pull up into and park your car and be completely out of the weather if you want to be also have carts to you so you don't have to carry everything up by hand very well lit very well maintain building. I was very well impressed whenever I was there with my friend today reasonable rates too if I ever need a storage unit I'm definitely going through them
January 7, 2022
Google Public Storage Elvis Bautista
Great place, friendly staff, awesome storage rooms. The address on the site is wrong, the facility is on the right hand side from the stop, not to the left, that would be an empty lot.
January 3, 2022
Google Public Storage Ian McManus
Nice location, quiet spot. Staff was friendly and helped me to find my unit.
November 4, 2021
Google Public Storage Savannah Howard
Paid for a spot and had an appointment to move in. No one here during regular business hours and my code doesn't work
October 8, 2021
Google Public Storage juancarlo888
Nice location when you can get in. My access code doesn't work. Nobody seems to care or be too surprised. I would go somewhere else, but it's too late now. Be careful signing up with a new location might want to wait until they figure out how the gates work. Staff us nice about it.