Pleasurable working with courteous and informed employees
Selina is very helpful when I'm on the property. Great place to store my stuff
Nathan was great, very helpful and detailed good information he’s a great person for your company
Nathan Tiller..was of beond in his assist. Sent more detailed description already. ..older lack skills when comes to technology. And recently had eye surg..he. Was extremely patient in assisting me. Even reading parts of contract for me and found storage I could get to as heart pt every step counts...Thank you Nathan....Halsey location. Portland
Nathan explained everything very well and in an accessible way
very secure, which i appreciate. nathan was a lot of help with getting things sorted out with getting my codes changed and finding a new unit
Nathan at 118 th and Halsey was very nice helpful and willing to go out the way for me. I will stay because I can ask him anything. Thank you nathan. P.S. he needs a raise.
Thank you Nathan for making a storage unit transfer a smooth process. Excellent customer service!
My review is of the customer service?I received at public storage at NE halsey.. Nathan was so kind and helpful on multiple occaisions! So appreciated!
Always have kept up it's standard of being neat and organized. Unlike other trashy storage places.
The staff member, Selina, that helped me with the rental process was very helpful and patient. I used the after hours "reservation hold" process online. The next day I stopped by and viewed the facility and the unit. I still had to confirm my termination date at existing storage facility. It wasn't till the 3rd day that I made an appointment with Selina to finalize the rental process. She made it an easy process.
I had a great experience with Nathan. He stepped in on such short notice and handled everything professionally and efficiently. His responsiveness, reliability, and positive attitude truly stood out. It gave me peace of mind knowing I could count on him when it mattered most. I highly recommend Nathan to anyone looking for dependable and quality service!
The property manager Jammie was very helpful and enabled me to transfer my unit same day with no problems!
The manager was great and such a big help !😁
Chad is awesome, he helped me a great deal today!
Kelly was extremely helpful to me during this difficult time. The first storage I had gotten was not even close to being big enough but with her expertise she was able to get me the right size for all of my belongings and I am very thankful for her help. She has always been very friendly and understanding of my situation. This woman needs a raise! Thank you so much Kelly for your kindness and hospitality. You rock!
I had a very good experience with the ladies that work here. Very professionals and very knowledgeable. They help me so much as it was my first time moving on my own. Great service
Kelly was super helpful and made the auction process really easy for us. She answered all our questions and helped us out the whole time. Overall, a great experience — thank you, Kelly!
The woman at the desk was very personable and kind. The facility is clean and also secure and that works for me!
I have been renting from Debbie for almost a year now or maybe less, she is always professional and personable. She’s helpful, and has been an amazing part of my storage experience. It also makes me feel more secure that there are so many security cameras and that she is on-site. 100/100 would recommend.
Set up for storage went great. All done on line and perfect.
Excellent customer service, easy set up online
First Of All I Know Everyone Experience Is Different, I would like to acknowledge 3 individuals that went above and beyond without having to for also making this journey a bit easier Kelly, Jack & Salina thank you for your kindness and being patient allowing me to ask questions jack for helping me with my lock making sure I was satisfied with the outcome, Kelly and Salina just Kind Thank you to the Halsey PS team.
Great helped me quick and fast
This Public Storage took good care of my belongings. In fact I even forgot to lock my unit one time and didn't realize it until I was 100 miles away. Thankfully when I returned thinking the worst. I found a new lock on my unit. The staff put a new lock on it for me. I had to pay for a new lock but my stuff was still there.
Jack was an amazing person. He was very nice, and he even helped me change my info. Recommend 👍
Kelly is great very helpful and amazing customer service!
Facility is really clean! Like, the cleanest public storage I've ever been to. Extremely secure, shockingly good vibes once you're inside. It's in a shady-looking place, but quite "bright" once you get through the doors.
Jack was awesome. Extremely thorough, knowledgeable, and also surprisingly charming. I'd say he earned at LEAST 6 stars, but Google won't let me put that. There are reviews here from people who have gotten locked in or confused about the rules etc. They must have spoken to someone else. I can confidently say I'd recommend calling to clarify any of your questions - you're likely to be met with understanding and a willingness to break things down simply. Just make sure you call before 6 on weekdays or 5 on weekends!
Id give Jack 10 out of 5 stars if i could, Jack was phenomenal in his explanation of the property and security. He thoroughly explained the rules and was incredibly friendly while doing so. Some of the best customer service I’ve ever experienced.
Clean, secure, kept my stuff safe for roughly two years.
They are great at this Public storage! Salina and Kelly were the most helpful employees that have encountered in the last two years of doing business!
Secure location and self service is easy
Tiffany is the best and got me squared away when I was losing my mind in the moving process. Thank you thank you thank you.
Abigail was very helpful and had a positive attitude. The storage unit is very clean and new.
Gabby was great! Had questions about the higher rates and switching to a smaller unit. She was very helful.
Current month Autopay did not go through so I went to facility to talk to agent. Very glad I did. Abigail was helpful, efficient, and most of all, friendly and engaging during our interaction. Her way of providing customer service means I walk out the door with a lot of good feeling about being a customer here. Highest marks.
Staff was Anazing easy helping me figure stuff out Thanks Abigail
So professional and helpful I definitely recommend
Thank u Kyra for always giving me great customer service ..
Abby was really nice and extremely helpful with all of my questions
Very friendly and appreciated the service that I anticipated.
Kyra was amazing she was able to help 5 different people all at the same without having any of us waiting. She deserves a raise she did the work of like 3 people all at once and should be paid as such. Keep it up.
Great place, great people
Kyra was very helpful in facilitating my move out. Thank you!
Customer service is above and beyond. Glad that I chose this location!
Kyra was amazing she was always kind and there for me with whatever help I needed. I would give her 10 stars if I could.
The manager at this location is phenomenal she went out of her way to help us. With an issue at another location that wasn’t even in her area.
Excellent facility, workers are wonderful and attentive, thanks, will recommend!
Great Customer Service. Management was extremely patient and a huge help. It made our moving experience very smooth.
I was needing to get a unit the same day , I explained my situation and the amount of stuff I had to store ..I was able to view a couple units that were on different floors of the storage complex , then after the tour I was able to pick which unit I felt best suit my needs..Kyra the property's manager was very knowledgeable and informative of this property ,I've been here four almost a year and have had no issues .. been to a few places through out the Portland area " this place is by far the best in service and accomodations for my things.......
Kyra is absolutely amazing! Most professional person I’ve talked to and very helpful with all my storage needs, highly recommend this location!
Great customer service! Selina and Kyra are the greatest people here!
Thank you for making my storage needs the best!
Selina was awesome. Very helpful. Funny. Great Customer Service. And Kind.
Thank you Selina for your great service. You took out the time to get me the perfect unit. Great place to store your things
Lisa did wonderful and Kyra helped as well. Thank you very much
They make it pretty simple and easy to get in and they have carts for getting heavy items up to your space. Overall I'm satisfied. One warning though, bring a jacket, it's super cold in there!
The two ladies were very nice and very acknowledgment of their job.. they made it And understanding on how things work. Place is very clean.
it is very good and really nice for everyone who wants to be a member of public storage
Kyra is a very people friendly and professional person. She has met every one of our needs and has been there for us since the day we opened our account. This woman deserves a huge raise!!!
Abbigael was a stand in for this location and did a wonderful job! 5 stars
The staff was very helpful in getting me into a bigger unit.
I came in to the Halsey location & was helped by Abigail & I just wanna say she was absolutely amazing and a HUGE HELP.
Great service and fair prices. Id been looking at other storage units and found some that might have been worth it to move my stuff to, so I asked about either a bigger unit or a similar one on the ground floor at a better price. When they couldn't find one, they actually gave me a significant discount off the one Im Already in! So I saved some money and didn't have to move my stuff. Nothing but good things to say. Only thing I would request is more carts to move things in and out, there's probably a half dozen and the seem to spread out pretty quick. Thank you to the management for running a fair operation and keeping it clean too.
Rene !!! Super nice , great customer service
Awesome customer service!
Friendly staff. Fair prices
Kyra is the best! She helped me find a new climate controlled unit efficiently and got a good deal! She listened to my needs and was able to reserve it ahead of my move in date and I was out of there in under 20 min.
Kyra is great. She always helps whenever we need help.(: she’s a great manager
A really nice and clean facility plus a great and helpful staff
I had the best customer service i have ever experienced and i really appreciate it all thanks to lisa she made sure i understood what was going on and the hours of operation she is a great representative thank you soo much
Great customer service and very helpful
This is an amazing public storage the Manager is awesome she goes above and beyond her job duties to help customers out.
Kyra is amazing! I had to clarify my timing so I could use the carts but she helped me to thoroughly understand everything so I just bring my dolly if I come in before 9:30. I love the security features here and the staff has been very helpful every step of the way!
This is my first time using Public Storage and the process was smooth. Kyra gave me a “Welcome” call the day before and was both knowledgeable and helpful when I showed up for my appointment.
This public storage has been really good to me, I'm impressed with the Laid back staff that works there and has helped me out when I needed it. For that
I'm greatful... thanks a lot Kyra ,!!
If you're looking for secure and affordable storage, this is the one! Kyra at the front desk was absolutely amazing! She made our reservation process a complete breeze. The facility is very well maintained and spotless inside.
Had a great experience with Kyra at this location! She was very helpful, answered all questions and made our moving process a lot less stressful!
Facility is clean and nice. Easy going and convenient.
This location is super clean and secure!! Kyra, Selena and Jacob were all so nice and very helpful!!
Kyra is a rockstar, and this storage facility is top knotch. I couldn’t be happier with my service by Kyra. Thanks so much!!
Kyra is an awesome property manager. Thanks for all the help
I have spent a long time with public storage and honestly it's been the best experience I have had with a storage facility.
The access options are great and feel secure.
They way I was able to access my storage unit from the side or the long side of the unit is perfect and a lot easier to manage
Having the carts to help is awesome too!
And the service I have received has always been very pleasant.
Not to mention this was the cheapest option for what I was getting. Super awesome value
Great experience. Kyra is great with her customer service, and was very helpful.
Robert has been Outstanding with his customer service and a great person to work with all around!👍👍
The property was very clean and office/lobby was organized. The property manager, Kyra, has always been very nice when I've gone in, and was very thorough when helping me figure out an issue I had concerning an auto pay error online, and spent half an hour solving the problem for me. Good customer service, and great property manager. Highly recommend.
I called public storage because I had just rented a space, but noticed that I had made a mistake and rented the wrong one by accident, I got a hold of the property manager, and she was super helpful!, And helped me change my rental space to a different one, the one I wanted, and I couldn’t be happier she was very helpful, and was very very nice about the whole situation. I’m very happy exclamation!
I now have climatised for my items
Danny was very personable and helpful i
Danny was so helpful and made our experience so easy!
Love how much space and room there is in the units
Danny was super fast and efficient. Very hemoglobin and friendly. Great experience.
I've been at this facility a couple of weeks now and it's been a great experience. It's very clean and the staff is helpful. Kyra It's always willing to go the extra mile. This is definitely a better experience than at past storage facilities I've used. The prices are fair and I highly recommend this place.
The contactless process was awesome.
Danny was fantastic and courteous. He provided excellent service.
Shiny and new! Kyra and Jake the staff took good care of us and Kyra talked me though the online process perfectly ty Kyra!
Great price the staff go above and beyond to make sure you're getting what you want and they don't try to upsale you. Newer storage too
The lady was very kind and informative. :) got me set up for my unit super quickly and gave me all information I’d ever need