Public Storage Self-Storage Units at 11858 NE Halsey St, Portland, OR

Buttons are glitchy, dollies are locked up during business hours and there is no employees around ever, if you plan to move stuff into here I'd highly recommend planning around a few hours towards working around the inconveniences you wouldn't find anywhere but here.

Zero stars for clearly employees smoking in the front lobby. The smell is overwhelming when you walk in.. Update: Trying to use their automated system to pay my bill which not only does not work properly but charges you for paying your bill!?! A freaking 10 dollar fee to pay my bill!?! Why not just have that in the advertisement?? Hey the bill is 100.00 but its really 10 bucks more what a total clown show. Im sure Public storage could care less

So professional and helpful I definitely recommend

Thank u Kyra for always giving me great customer service ..

Abby was really nice and extremely helpful with all of my questions

Very friendly and appreciated the service that I anticipated.

Kyra was amazing she was able to help 5 different people all at the same without having any of us waiting. She deserves a raise she did the work of like 3 people all at once and should be paid as such. Keep it up.

Save yourself a bunch of money and store your things on your lawn or in your driveway. They will absolutely be as safe and secure as they are in this public storage. Just went by today to grab something only to find my unit unit has been broken into for the second time in a month, and besides that one of the last times I was there, I was loading the truck and inside a few minutes after closing and when I was ready to leave, I was not able to get out of the gate! My code would not open it and it said to see the front desk And whomever was working that day apparently decided to takeoff early so there was no one to let me out So two hours later, after calling the police and then the fire department they showed up with a key to open the gate and let me out. It’s also very conveniently owned by a company in Florida so literally could not be further away from me at this location and, when you speak with anyone about it, no one seems to really care a whole lot so now looks like it’s time to start figuring out what’s missing, I believe my unit size is the largest they have and it was full so needless to say the $5000 max that I can receive for insurance on the unit Will not even begin to cover what was in there. So very happy with my decision to keep my belongings at public storage.

Great place, great people

Kyra was very helpful in facilitating my move out. Thank you!

Customer service is above and beyond. Glad that I chose this location!

Kyra was amazing she was always kind and there for me with whatever help I needed. I would give her 10 stars if I could.

The manager at this location is phenomenal she went out of her way to help us. With an issue at another location that wasn’t even in her area.

Excellent facility, workers are wonderful and attentive, thanks, will recommend!

Great Customer Service. Management was extremely patient and a huge help. It made our moving experience very smooth.

I was needing to get a unit the same day , I explained my situation and the amount of stuff I had to store ..I was able to view a couple units that were on different floors of the storage complex , then after the tour I was able to pick which unit I felt best suit my needs..Kyra the property's manager was very knowledgeable and informative of this property ,I've been here four almost a year and have had no issues .. been to a few places through out the Portland area " this place is by far the best in service and accomodations for my things.......

Kyra is absolutely amazing! Most professional person I’ve talked to and very helpful with all my storage needs, highly recommend this location!

Great customer service! Selina and Kyra are the greatest people here! Thank you for making my storage needs the best!

Selina was awesome. Very helpful. Funny. Great Customer Service. And Kind.

Thank you Selina for your great service. You took out the time to get me the perfect unit. Great place to store your things

Clean and secure!!

Helpful staff... the manager went out of her way to get us what we needed. Real clean place, too.

Lisa did wonderful and Kyra helped as well. Thank you very much

They make it pretty simple and easy to get in and they have carts for getting heavy items up to your space. Overall I'm satisfied. One warning though, bring a jacket, it's super cold in there!

The two ladies were very nice and very acknowledgment of their job.. they made it And understanding on how things work. Place is very clean.

it is very good and really nice for everyone who wants to be a member of public storage

Kyra is a very people friendly and professional person. She has met every one of our needs and has been there for us since the day we opened our account. This woman deserves a huge raise!!!

Abby was wonderful and helped me save money ! Excellent service!

Abbigael was a stand in for this location and did a wonderful job! 5 stars

The staff was very helpful in getting me into a bigger unit.

I came in to the Halsey location & was helped by Abigail & I just wanna say she was absolutely amazing and a HUGE HELP.

Great service and fair prices. Id been looking at other storage units and found some that might have been worth it to move my stuff to, so I asked about either a bigger unit or a similar one on the ground floor at a better price. When they couldn't find one, they actually gave me a significant discount off the one Im Already in! So I saved some money and didn't have to move my stuff. Nothing but good things to say. Only thing I would request is more carts to move things in and out, there's probably a half dozen and the seem to spread out pretty quick. Thank you to the management for running a fair operation and keeping it clean too.

Rene !!! Super nice , great customer service

Awesome customer service!

If I could give zero stars I would, horrible management, never answers the phone, have to call the hogan location for them to send an email to the office for them to answer the phone or open the doors to the office. Will say they will leave notes on your account or update information and won’t. Jacks up rent after 3 months to some crazy high rate. Also take a look at their reviews multiple of same person leaving a review with same first initial and last name. Go with the negative ratings most of them are 100% accurate to what this place really is like to deal with.

Friendly staff. Fair prices

Kyra is the best! She helped me find a new climate controlled unit efficiently and got a good deal! She listened to my needs and was able to reserve it ahead of my move in date and I was out of there in under 20 min.