Public Storage Self-Storage Units at 11800 SE 40th Ave, Milwaukie, OR

Michelle is a top performer. We appreciate here hard work

Would give zero stars, but can not. They don’t have cameras on site, so any theft and break in will go unnoticed as mine did. Cops told me they get theft calls to this site on the regular. Also left a lot of messages for on site manager regarding my unit getting broken into and my tools stolen. Have not got one single return call. I would avoid this place like the plague.

I rented a unit here and it was burglarized after one month. When an employee noticed my unit didn't have a padlock on the door they put their own padlock on the door but never told me so when i came to pick up some of my property at 8pm one night I was locked out and the office was closed. The next day I came back and they gave me a key to the new padlock and let me inside to discover that a bunch of items were missing. The police informed me that they get 3-5 calls per week about this place!!! I guess they get broken into so often that they don't bother to tell the clients

Nice enough for the price they are working on making it better

Great selection of draft beers and the food is delicious and generous portions.

Had a hard time at 1st unit, but thankfully then Cammi came to my rescue. She was able to switch units for me. Get everything all situated and even printed out some papers I needed. Cammi was very understanding and very considerate of all my needs.

Attempted to rent a unit in October. Gate code never worked on move-in day - no manager on site, office closed. Went somewhere else with all my stuff... left voicemails requesting assistance, then demanding cancellation, but they kept charging me and I never got a call back. Set a move-out date online, but it seems to have been ignored. They don't pick up the phone when I call .. am I unlucky with timing, or is this place just downright unmanaged? They seem OK with trying to charge me every month anyway for a unit I can't even access. I removed payment info and called my bank to make sure they don't steal another penny from me.

Very helpful

Great location excellent customer service!

Had great experience cammie the mananger wasn’t extremely helpful and friendly in helping me chose a unit for me and making sure I was able able to get a discount and letting me check it out to make sure it would work for me would highly recommend to anyone looking

Cammie is very polite and friendly. Would not rent anywhere but here!

Cammi was absolutely wonderful and super professional. Helped me through the entire process and it was super easy! Will be using public storage for this point onwards!

Great customer service, polite and respectful . Will recommend

Great location great customer SERVICE!

Moving can be so stressful. But my saving grace on my moving day was the Public Storage employee Lynn at this Milwaukie location! Truly exemplified the definition of customer service and though our reservation was messed up, she did everything to accommodate us. Truly appreciate you Lynn! I would give 10 stars if I could!!

Cammi is very nice and helpful. Was very accommodating and quick to get a storage unit for me and my wife for a last minute move. Thank you Cammi! 😄

My experience here was great! Cammie was very knowledgeable, accommodating and friendly. She was able to get me into a storage unit right away. I would definitely recommend!

Cammi was helpful and courteous..Thank you for all you do!

Cammi is awesome 👌 She went above and beyond to satisfy my needs. A pleasure to work with.

No camera on the inside hallway. My friend's unit was broken into last night. Easy hallway to get assaulted in. Why no cameras? They are so cheap now.

Excellent service very friendly people and helpful clean unit great price

Ashley was very friendly as she filled in for Cammie who was able to have her birthday off. HAPPY BIRTHDAY, CAMMIE!! 🎂🎊🎉☺️ Great location and great price!

Ashley was great. Perfect location for my needs. Fast and friendly service

Very convenient location tucked back off of International Way. I went to pay for a famlies storage unit & the manager was beyond helpful & friendly. The account I was paying for was at another location, she found their account & I was in and out within 5 minutes. I highly recommend this location!

Have been with this place for almost 5 years. Have really had no problems, would recommend this storage place to anyone I know, pricing is ok but for my unit a little on the high side, but other than that it is great.

Cammi was incredibly sweet and helpful. Would recommend to anyone!

Kinda dumpy but great service. My stuff was dry and safe for over 6 months here.

Cammi was awesome to work with. Even with hitting a slight snag in the requested unit, she worked it without hesitation until we found something that worked with me. 12/10 would recommend.

Nice place good kind employee !

Super helpful staff and easy set up!

Cammi is very knowledgeable, cheerful and helpful...Love renting from her, she makes me laugh and smile!

Cammi is very professional up front and honest, knows her job..😃

CAMMI IS AMAZERS, FRIENDLY, SUPER HELPFUL, QUICK , EFFICIENT AND PROFESSIONAL! ACCOMMODATING WITH WELL WORKING UNIT AND UNDERSTANDING OF MY TARDINESS INTO HER LUNCH! GREAT SERVICE THANKS BUNCHES

Judy was extremely helpful and made sure we not only got the perfect unit for our needs, but also cared about the safety of our belongings.

Seriously though, Cammi, I can’t even... So helpful and so amazing. Thanks a million... #YouGoGirl #CammiForPresident

We recently landed at the Public Storage on SE 4Oth in Milwaukee with a few moving trucks from a long distance move. It was an arduous week + of packing etc prior to an 18 hour drive with pets to Portland. Needless to say we were beyond tired and truly lucked out that our reservations were at public storage. Cammie was A+. She was thoughtful, communicative, and attentive to our needs and was also knowledgable and extremely helpful during our move. Our storage spaces are clean and the facility is well kept. Without reservation, I highly recommended Public Storage. Special thanks again to Cammie for making the temporary storage part of our relocation a breeze!

I absolutely love this location, the onsite manager is so helpful and knowledgeable. I have and will continue to tell my friends and family that this place is the best for a place to store your stuff. The facility is clean, if there is any kind of problem they handle it immediately no matter what.

Cammi is amazing! I love the service and kindness! Great advice on a book to read too! 😄

Property manager Cami was very pleasant and professional. Went the extra mile to help to accommodate my needs during this transition phase of my move.

Cammi was very nice and even stayed a few minutes past her time to check me in. Good deals, clean, and helpful staff 👍

Amazing place, great service, where else would you trust your precious belongings!

Cami has amazing customer service skills. She was extremely friendly and helpful. I would recommend this location to anyone looking for a convenient storage facility.

Cammi was wonderful help and so kind. I would recommend these storage units to anybody

Cammie made check in so easy. The price was right. All in all a great experience.

Cammie is the best! She has very good customer service! Very helpful!! Great person!!

The sign up process was quick and easy. The cost is competitive and Cammi was very courteous and professional.

I have been using this place for years off and on. I’m not a fan of putting my property in storage of any kind but Cammie did make the move in and the move out painless and even a pleasure. I meant to send this awhile ago as I moved out early this month. Thank you Cammie!

Great staff and helpful info, clean and easy access.

Cammi was very pleasant , she took her time and was very patient.

So Judy was an absolute peach. Showed me around and got me all set up within a handful of minutes. I think she deserves a raise and is the kinky reason I’m giving a 4. My one detail that is a mark against this PS location is that the unit I moved into was very clearly recently broken into. And they had moved the lock/bolt situation up and reattached to the door and frame, but the lock/bolt unit was missing 2 out of the 3 screws that was meant to attach it to the frame... by the time I realized this they had closed for the evening and I had just loaded all my things into the room already. Heading back over today to see how they handle this situation.

Cammi was so friendly and accommodating when we first got there. Now, it’s been nothing but problems. Units are being broken into and vandalized. No inside cameras. I would not rent from here.

Do not rent from the place. Many, many, many people have had their units broken into. The cameras are outdated and barely work, there are no interior cameras which allows just about anyone to be able to steal. Even with the preferred locks in place units are still broken into because not all employees complete the required checks on units. Take your money elsewhere and definitely do not leave anything valuable at this location.

Cammi was very helpful and had a great attitude when helping me out!

Cami was fantastic! Very friendly and helpful in making sure I understand and get the proper size of unit I needed.

OK, but prices have doubled, will need to move out & back in if we want the. Readable fee

Awesome place and great deal! Cammi was super helpful!!

Cammi is awesome and super customer service! Thank you ☺️

The employees are very friendly and eager to help especially Judy she is the best always there and working hard.

Security isn't the greatest but for employees Judy rocks

Judi was very helpful with transferring me to a new unit. She was knowledgeable and friendly.

Great place

Cammi is away. She is the best

Came by here in a time crunch. Was able to look at multiple spaces available. Was able to pick the best one for my needs. Great customer service.

Dry, safe, storage. Thanks

want to say the woman at the front office , Crystal was so great! helpful, friendly and super efficient and quick! thank you !

Crystal was very helpful and curtious in a timely manner and very happy with our storage very nice girl

Cammi was very positive and helpful. 10/10 would recommend this storage facility

Great customer service. I rent several units and was given a discount. Friendly and helpful I would definitely recommend this location.

Cammi was wonderful!

Judi is amazing. Her work ethic and approachable demeanor made my tenancy their go very smoothly. Always willing to answer questions and go above and beyond the call of duty. Thank you Judi for making my storage experience a good introduction.

Staff was exceptional even on a busy weekend. Storage unit was clean and well maintained. Prices were reasonable. Honestly believe that my items will be safe and secure. Cammi did a very good job of making me feel like a valued customer.

She was very helpful and this location is the best I've ever been to.

Cammi was very helpful. She got me a storage space at a great price. I was greeted kindly and shown to the space promptly. She explained everything in detail and made me feel confident about using Public storage facilities. Than you for a great experience! I am only sad that we need the space for such a short time!

Cammi went above & beyond to help me with my storage situation & I really appreciate her help

Cammie is AMAZING!!! What a caring, kind, helpful individual. The staff is great and the units and property is clean bright and safe. It was a great experience. I will be using you again when the need arises. Thank you, thank you :)

Cammi was very nice and took great care of us. She was amazing!

Very friendly

Cami was delightful thankyou

Cammie was awesome a really big help.

Cammi was awesome! I was in a hurry and she got me into a new unit quick and was very helpful answering all of my questions. Thanks Cammi!

Well priced and safe storage! Would highly recommend to others looking for a place to store in the Portland Metro area.

Good check in process with Tonya.

Just closed out my locker a few weeks ago but wanted to let everyone know that my experience at this location was very pleasant. Nicole and everyone was always kind and willing to work with me no matter what the situation. Highly recommended them! Thanks everyone😊🏁🌟

Was in need of a quick, low-cost storage unit for some office equipment. Cammi was very helpful and sweet as she assisted me and a colleague sign up. She made it easy and efficient, as I didn't have much time during a hectic move. Thank you for your help Cammi! I would absolutely recommend this facility to anyone!

Tonya who helped me was very friendly and helpful it was a fast and a good experience there's plenty of light inside and a light inside the unit which is helpful

Like the ease of access to the units and the security of the facility

I arrived late cammi stayed from going to lunch and was very helpful she was hungry but still very patient and got the job done

Great customer service! Quick, direct and clear. Cammi was awesome and extremely helpful. Definatlely glad I went here and will recommend to any friends and family needing a storage space at an affordable rate!!!

I made a mistake. I wanted to give them a 0. I have had the worst 4 months. I am a widow. My husband died last April. There are no cameras in the back where my motor home was stored. Someone from Public Storage called me and said they thought someone had broken into my motor home. I believe they should have called the police right away. They didn’t. Then they called me back and told me it wasn’t my motor home. I broke the head of my humerus on January 22nd so I was pretty laid up. My son went to our motor home and it was completely destroyed. They broke in through the back window. They took everything that was in the place. They urinated on the floor. The toilet was full and very gross. The owner never called me at all. They even took the generator. They took the brand new marine batteries that my son had just replaced. They took all my husband’s fishing poles. Especially the one he made. They took my dyson vacuum cleaner. These items are at USA Pawn down the street. Still haven’t got those back. I finally got my motor home to a place to repair it. They found a needle in the motor home so they had to have a special team to clean it. They were living in my motor home. I am getting it fixed but I can’t store it there anymore. Someone else had their motor home broken into also. Don’t store anything there. No money has be given to me to replace anything.

Cami is the greatest! She got things taken care of very quickly! Thank you!

Cammi so friendly and helpful, really recommend

Had a great experience here, Cammi is very helpful

Cammi was magnificent !! I was in and out of there in a blink of an eye ! Thanks Cammi !

Such an easy and smooth move in. Reserved online, and later went to check in. Cammi was excellent! She was very friendly, and helpful in ensuring that the unit would work for my needs. Cammi’s customer service and location of this facility is worth renting from here!

Not much security and the price for small storage is a rip off.

Cammi was extremely helpful in my time of need. She was knowledgeable , kind, and very sweet. Amazing customer service sold me on the storage today. Thank you!

I needed a space to rent for some items I came by unexpectedly. Cammi helped me out and she was great! I was in a hurry and she was quick and efficient, and she always had a smile on her face. The unit was dry and clean. It was a great experience overall and I would definitely recommend this location!

Just rented storage unit B24 with my friend. Very friendly and efficient service! Betzy was amazing at assisting us!

Cammi is very friendly and helped me set up a unit quickly. It's clean here, the online sign up is very simple and convenient.

Amazing and nice funny

Very nice person @ very funny to

Cammi was such a wonderful help! She was so sweet to me and very efficient in helping me!

Cammi is AWESOME

The place ran smoothly until Linda left. I took my things out the following month. Avoid businesses that make life harder.

Great service! Stopped by in a hurry this morning and Cammy was quick and informative!

Cammy is the friendliest office help ever. She really made my day less stressful which is much appreciated on moving day. Love the size and location of my storage unit too. The property feels safe.

They can't secure their own property and the district manager doesn't care that people's units are being broken into regularly. I got a call from Milwaukie PD that I had important documents that were found in another unit across the property. Was told by staff that the break in was my issue and I was free to vacate the property anytime I like if I had an issue.

Cammie was awesome in my assist to put my stuff some where safe. Thanks again

Cami at the front desk was so helpful and pleasant to deal with, she a asset to your company.

Great clean place, Polite and nice employee

Cammi was excellent. Very helpful!

Cammi is awesome, made this experience the least painful part of moving, and found me a scorching deal!!

Great help!! She was quick and attentive!!

JUDY IS BEST!! FRIENDLY AND HELPFUL! It was a pleasure working with her! We will definitely recommend your facility to our friends and family!

Cammi has amazing customer service skills and is the sweetest thing in the world! Highly recommend.

Cammi was wonderful! She was very helpful and compassionate..i wouldnt store my things anywhere else!

Judi was very courteous, helpful and friendly. The check in process was expedient and I was quickly in and out.

Been with them for over 8-10 yrs

Rented from this location for 2 years now been very happy, rates are very respectable, service always willing to aasist!

Kelsey was very helpful in my move in to the Milwaukie Public Storage unit.

This storage facility was clean and convenient. Staff was very pleasant and helpful and really went above the call of duty. One of our employees accidentally left our storage area unlocked and the manager called us right away so we could get over there and secure it. She made sure our storage lockup area was safe until we got there. Great job!!!!!

It's safe and in a decent location, there system isn't all that great though so it took a while to check in and out. Fortunately they got me a better unit for my troubles :)

This woman lyed to me to get me by telling me i could to look on line and reserve a better dell on disability and when i did what she told me she denied it she forgot she said it on front of more than just me i do not like liars

When they tell you gates automatically lock at 9 p.m. and everything you read says there should be a 15 minute grace period, don't believe it Gates will luck at 9 p.m. and you will be locked in. You can walk out through a side gate, but your car is stuck inside until morning.

Louise is wonderful - very kind & patient! She knows her job inside-out and offers very helpful information.

Thank you Louise for such a warm welcome. She was thorough to make sure all my storage space needs were met. Very satisfied with information presented, directions were great and clean and ready for move in! Thank you😊

Judi was great!

I wish to give Louise kudos for being so helpful last week, and on earlier visits. She was very helpful and friendly when discussing the upcoming rate increase. During the year she has kept the campus very neat and clean, and it's nice to see her out and inspecting it.

WAY over priced and rude service!!! I was paying $226 for a 10x10 and they bumped it up to $265 all of a sudden! I found a 10x10 for $126 and moved the hell out!! Louise is not a nice person to deal with at this place! She is looking for trouble and treats paying customers terrible! Do NOT store your stuff here!

It was wonderful having the help of the lady at the front desk. Thank you for helping us with are storing needs.

Louise was fabulous, very helpful, informative, fast and easy to get a unit

Very friendly and professional. Louise made me feel valued, and important, and did her best to give me all the information I needed to be happy with my decision to be there.

Its clean and looks secure

The Storage Troll (manager) of this place is absolutely nuts! She is completely unprofessional! There was a personality conflict between her and my husband and she would get so worked up every time we were there and scream and yell at us. When we would show up to pay our bill she would start shaking and her face would get red and she would literally unload on us right there! I had to remind my husband to kill her with kindness... But there were a couple of times where I found myself losing it with her and end up yelling back. At least 4 times we pulled in there with a moving truck to move our stuff out and she would not allow us in! Public Storage is all bad. Go to a Money Saver if you really want professionals protecting your stuff!

The mgr is pretty rude. I said thank you twice and she wouldn't even look at me

Louise was very helpful. Answered all my questions.

Louis is evil this place sucks go some where else. Every month gate code problems and because me and my fiance aren't married Louis made it hell to pay the bill every month or whatever the b****** name is

Louise is the best!!

Everything is Great & Easy. Thank you.

Excellent customer service! Willing to go the distance to make sure your experience is as good as possible. Very friendly and also attentive to safety and cleanliness. Best ratings possible. Thanks for all your help!!!

I used this storage facility for a good three years and found that the staff are very helpful in meeting your needs, plus I found the security at this storage units is very secure and safe and is well kept up thank you (Louise)and staff for the service you provided

Staff is always there to help. Easy place to rent from and get in and out of. Unit was clean moving in and they were great when I moved out.

Great place to work with! Louise is wonderful! Thanks for being there!

Louise has been awesome! She met my all my expectations and happy to give her 5 stars!

A little expensive, but the quality is great.

Louise was great help. Clean and dry storage.

Great follow up. Best service ever

It's a Storage place... it's what you would expect

These ladies are great! The move in process was quick and easy. I feel my belongings are safe and secure at this facility. Thanks so much!

Very professional yet friendly. Clean well lit area with competitive rates.

Louise is super awesome and always helpful.

This was a perfect solution for the 6 months I will be spending out of the state. The unit itself was easy to access, clean, and fit everything I needed it to! The process of renting couldn't be easier, either. I had the pleasure of working with Louise while I was checking into my unit. She had two appointments but didn't skip a beat and showed both of us our units at the same time before going over paperwork. She was so so helpful and seemed really happy to help with anything I needed! What a good experience. Would definitely recommend this place. Thank you Louise!

The guy I called told me I could use my own lock and that the $1 first month special would actually run me $25 because of a charge to do the paperwork. So I went in with cash in hand to rent a unit. There was another customer, so while I was waiting I called my insurance agent to make sure my stuff would be safe in their unit. The old lady working there says "that's not going to fly" and said I would have to buy her insurance. Then she tells me that the guy I talked to was wrong, and that the $1 first month special will actually run me $60 and then she shows me this pathetic little lock I have to use that they provide. Bait and Switch and pricing gimmicks are stupid. This company should really concentrate on training it's staff on what customer service actually entails. My experience with this company was terrible and I am glad I was able to take my business elsewhere because the only thing "that's not going to fly" is a contract with this company. Terrible customer service!!!

They were very easy in regards to getting a space mad a reservation and got a unit all on the same day reviewed all open units until we found the perfect one for me

This is first time that I have rented a storage unit and so far the experience is terrific. Louise is very helpful, friendly and seems to really enjoy helping others. The unit itself is clean and the area around the buildings seem well maintained.

The deal here is getting a space for only a $1.00. I guess it's not for every space, but I was able to get one so I'm glad I went here. The lady that works there was ok and the space is the right size, so I'm happy with everything.

This is the 2nd public storage I've dealt with and it's been a good experience at both. I recommended them to my neighbor because I had been pleased with the Lake Oswego location I rented at. She found what she needed at this location and was grateful for my input!

When I looked at storage spaces at this location they had very few available, but fortunately they had the size I was looking for. No problems at all!

I bought boxes from a women named Deanna who was really very nice and knowledgeable. Wasn't a big sale, but she was so much nicer than what you usually find that I felt a review would be in order. Thanks!

I rented a unit today and not only did I get a rate deal but the customer service was way above average. I was helped by Louise and not only did she get me in at short notice but she was very pleasant and helpful toward me and the several other customers that I saw her interact with. I had never rented a unit before and she was informative and direct. Very helpful.

Great place, customer service was awesome

I have been a customer at this location for years now and I have always received the most excellent service.

Above average as far as cleanliness and the buildings. Way above average for the employees. The girl that helped us, Alyssa was really sharp and knew her stuff. A good experience for us!

Public Storage is not much different from any of the other local storage companies, except that they usually give you a deal on the first month ($1). If you're only staying for 1 or 2 months this is a pretty good deal. Everything else seems fine.

Very similar to most other storage places, which is a good thing. The girl that helped us, Alyssa, was super nice and left a good impression on us. Nothing to complain about.

finding this place is a little confusing because it runs along the highway but when you turn the corner you come to a different location first. They're only a block apart, but once you find this one it's a real good choice because it's in a quiet location of the beaten path. Their rates seem very competitive and they $1 for a month!

Alyssa was awesome. Very efficent and kind she took the time to ask what i would be storing turns out i didnt need as big of a unit as i thought

Convenient location, a super nice staff. Alyssa offered a great attitude and was quite helpful. Thanks for being unlike most retail establishments.

Great staff, very friendly and helped with everything

I had a good experience here...Jason is a nice guy and I felt like all my questions were answered. Thanks!

Great service from Jason... He was patient and took the time to explain everything to me.

Thanks public storage! This is a clean place with great people (Louise) that know their stuff!

Very nice place to do business with. We needed storage on short notice and were able to sign up and move in in less than an hour. The prices were a little higher than some other locations, but we felt this was a good choice.

Showed up to my unit to find that my lock (which I was required to pay $18 for) was gone and replaced with a different one. When I spoke to the manager, she said "Oh, you signed up for your unit after this project was started, so you didn't get a letter." She proceeded to tell me that they we switching all the doors out. I had signed up for my unit a week ago with her and this was never mentioned. She kept repeating this as if it were an excuse for why I didn't know. I took my new key and went to my unit only to find that all my things had been moved around and all the items I had carefully and specifically placed in there were all over and precariously stacked. When I spoke to the management again to alert her to this, she just stated that they needed to move everything to get the door mechanism out, as if that made it okay. She said that if anything was broken, I could file a claim. I was also told that the lock I paid for would be in the unit, but I could not find it when I went in there. It really bothers me that people were in my unit, messing with my stuff when I was told specifically that my lock guaranteed that I was the only one who could get in there. It bothers me more that the manager didn't care at all and claimed that she "had nothing to do with that project" and if I had a concern, I should speak with the workers. I chose this spot because of the good reviews, but because of the management's dismissal of my concerns and clearly the complete lack of privacy, I do not feel that my stuff is safe in their hands.

Clean and well run storage. The people that work there are nice too.

I don't think you could find a better place to store your belongings. Natalie is a great asset, she does a good job of making customers feel welcome and goes out of her way to help. Thanks!

Louise is a big help! Recommended.

I'm very happy with y'all

I have had 2 units at this location and was lucky enough to work with Miss Louise both times. I cannot say enough good things about her. She is always very helpful and informative and makes sure that I am getting exactly what I need. The location has always been clean and very well maintained . I have never felt uncomfortable or uneasy being there alone day or night. The first unit I rented here was based on price (got in on a great special) & location but now I don't think I would go anywhere else but here. Keep up the great work Louise! :-)

all ways go out of there way to help, thanks Louise

Was in a rush to get a storage unit during my lunch hour. Natalie calmly but quickly got me signed up.

Wow she, the manager was very helpful and I am extremely happy with the service and expiation of the contract. thank you

Louise was helpful, clear and caring. Very good experience.

Tiffany was super helpful great experience.

Tiffany was super helpful. Positive experience.

Helpful, quick, easy.