Douglas, was a big help . Thank you. Call if you don't have to come in the same thing
Staff and owner are friendly and helpful. Nice to use phone to scan in at entry and elevator. Received courtesy call to see how my move-in went.
The process was smooth and seamless, as was obtaining supplies. The gentleman carried the wardrobe out to my car cheerfully, and told me how the process works. I wish everything was that easy!
Fred was excellent today and made the move in process pleasant!
My experience with Public Storage, has been great. The manager Fred, was So understanding and helpful. it really made the process a lot easier dealing with these unfortunate events that occurred.
There are the best, funny and makes you feel comfortable that one is leaving there belongings here
Great service bye Fred good crue
Times have been really tough lately, and your kindness truly meant a lot. Thank you, Mike, for staying late to help me find the best storage unit for my needs and budget. I’m so grateful for your patience and support—Public Storage is incredibly lucky to have you!
Great place to store things Mike was verry helpful locating a cart when there were none around. It made our unload a lot quicker
Absolutely nice place the gentleman who help me was very nice and helpful walk me through the process as first timer renting a unit. Super fast and I even got a nice discount for the Labor Day.
clean, front desk person was kind, move in was seamless - glad its close to home and feels secure
Rented some spaces in Hillsboro Oregon (3075 Tualatin Valley Hwy). The experience was good. Special shout out to Mike. He was super helpful when we had a small problem. He really took care of us!
Mike was awesome. There was a problem with our unit and he resolved the issue very quickly!!! Five Stars!
Josh was exceptional in his customer service helping us with our unit and dealing with it.
Josh is amazing, super helpful and kind.
We appreciate you
Logan and his Mom (at Lighthouse) are simply the BEST! Best customer service best explanation, Just an all-around great experience doing business with these two wonderful people.
Paula was very helpful in my rental
Excellent customer service with Logan!
The property manager, Eli, was amazing. He was patient, kind, and very willing to help me resolve an issue I had with a unit reservation. Great customer service, thank you!
Lynn was Very sweet and helpful at this location 100x better than the location near chevron/river rd..
Very nice office staff, convenient hours, very spacious, and secure units.
I've been in this spot for 3 years. Lynn is the sweetest lady ever. Superior customer care and service. She has helped me every single time with a smile on her face. She's an asset to this place. This is how this place keeps loyal customers. She made a frustrating situation that I encountered, easy, with her knowledge and understanding. If you need help with anything, ONLY ask for Lynn. Trust me she's the best.
Lynn was very helpful with getting me access to my unit as well as walking me up there and showing me how to use my lock! For being a first time storage unit owner that was very nice!
The unit is very clean and ready for storage. I was impressed that they have carts to take the storage up to the unit. If there are any problems, the property manager is more than willing to help. We did have a problem with the lock working correctly. And the app didn't work when we tried to open the gate in the elevator.
Eli was so pleasant! The storage was spacious and clean. Eli was an absolute delight and provided excellent customer service.
Lynn is a wonderful and helpful property manager who works Wednesday and Thursday in the afternoon. She is very polite and accommodating to many things you need with your storage unit. Great customer service.
Lynn the lady at the desk at this location is so helpful, friendly, and all around a great customer service rep! She seems knowledgeable and very kind!
This is a great facility, at great prices, and run by staff members who are truly helpful whenever needed… Lynn has been a gem to work with when any issue has come up! I highly recommend this particular Public Storage unit facility.
Lynn at this location was an angel. She was the only reason behind this review. She was always courteous, available and kind. Rarities in the world of storage. Thank you Lynne for everything 🙏
Extremely helpful staff. They communicated with me on questions I had. Excellent group. Thanks
I had a very positive experience with public storage at this location in Hillsboro. It was easy to navigate everything. Even when it wasn’t, the people there were very kind and accommodating. Thank you!
Lynn was very nice and knowledgeable…. Awesome to work with
I was helping my buddy Jay at his storage unit and Lynn came over asked us how we were doing? We said we were doing great. Then she informed us about new units that were available near the unit we were in and we were thinking about expanding. She has such a soft and kind spirit. There are a lot of storage places to rent at but she makes this one great.
Christine Was extremely accommodating and very helpful
Staff was very helpful. The unit is clean and facilities are in good condition. The young man that assisted me changed the unit I had reserved online to the same sized one next to it with consideration to my ability to be able to open and close it. The original one required a bit more strength and coordination than I could accomplish my nerve damaged hand.
Easy access with their app is so nice. Just hit the open door button in the app and the door unlock. Online prices are the way to go. I like the fact that it's not far from where I will be moving to.
Christine was friendly and very helpful
Eli has been nothing but amazing. He has gone above and beyond in my rental process. I had to upgrade my unit at one point, Thank you so much, for all your help!!
I almost always leave a review for any type of customer service experience. With that said, they would really need to go above and beyond WITHIN their control to get a five star. The units are clean and the staff are very friendly. Prices amd process are pretty much the same as most public storages. I do want to mention why I gave the 5 star. I did have a issue that I had little luck handling. After speaking with customer service I was even more irritated. Not only did the staff in the local office reach out to make it right the district manager took the time to call me as well. This was a minor misunderstanding, but the way they handled it was as if it was a major screw up. They truly care about their customer satisfaction.
Christine was very helpful and nice. 👍👍❤️
Customer service is great! Easy access to our storage units. Always clean.
Christine was great and super helpful!
The staff (lyn) and facility are superb, and made the hole experience wonderful.
Christine was the woman who helped me and she was AWESOME!! She was able to get me a better deal than online. My experience was really good and I appreciate her help!
Lynn was absolutely incredible. I had a minor issue with my reservation from a different Public Storage and Lynn was tremendous in ironing out the issue, squaring away my reservation and answered all outstanding questions that I had. She made a stressful situation a walk in the park. Appreciate her professionalism.