Public Storage Self-Storage Units at 3075 SE Tualatin Valley Hwy, Hillsboro, OR

Very unprofessional

My experience with Public Storage has been very welcoming. Every easy and reserve it online. I would use them again.

I had a very positive experience with public storage at this location in Hillsboro. It was easy to navigate everything. Even when it wasn’t, the people there were very kind and accommodating. Thank you!

Lyn was great

Lynn was very nice and knowledgeable…. Awesome to work with

I was helping my buddy Jay at his storage unit and Lynn came over asked us how we were doing? We said we were doing great. Then she informed us about new units that were available near the unit we were in and we were thinking about expanding. She has such a soft and kind spirit. There are a lot of storage places to rent at but she makes this one great.

Christine Was extremely accommodating and very helpful

Staff was very helpful. The unit is clean and facilities are in good condition. The young man that assisted me changed the unit I had reserved online to the same sized one next to it with consideration to my ability to be able to open and close it. The original one required a bit more strength and coordination than I could accomplish my nerve damaged hand.

Easy access with their app is so nice. Just hit the open door button in the app and the door unlock. Online prices are the way to go. I like the fact that it's not far from where I will be moving to.

Christine was friendly and very helpful

Eli has been nothing but amazing. He has gone above and beyond in my rental process. I had to upgrade my unit at one point, Thank you so much, for all your help!!

They hike up the rent every couple of months now it is ridiculous and I am pulling out.

I almost always leave a review for any type of customer service experience. With that said, they would really need to go above and beyond WITHIN their control to get a five star. The units are clean and the staff are very friendly. Prices amd process are pretty much the same as most public storages. I do want to mention why I gave the 5 star. I did have a issue that I had little luck handling. After speaking with customer service I was even more irritated. Not only did the staff in the local office reach out to make it right the district manager took the time to call me as well. This was a minor misunderstanding, but the way they handled it was as if it was a major screw up. They truly care about their customer satisfaction.

Christine was very helpful and nice. 👍👍❤️

Customer service is great! Easy access to our storage units. Always clean.

Staff was very helpful

Again too expensive and it has too many rat and mice problems which is due to the lack of security measures to prevent said problems..

How do I make a payment?

Christine was great and super helpful!

The staff (lyn) and facility are superb, and made the hole experience wonderful.

Christine was the woman who helped me and she was AWESOME!! She was able to get me a better deal than online. My experience was really good and I appreciate her help!

Lynn was absolutely incredible. I had a minor issue with my reservation from a different Public Storage and Lynn was tremendous in ironing out the issue, squaring away my reservation and answered all outstanding questions that I had. She made a stressful situation a walk in the park. Appreciate her professionalism.

Lynn was great and super helpful!

Great location,really clean units and carts to use for unloading and loading,the manager was very friendly she helped with all questions we needed including how to lock the unit,I recommend this storage.

Lynn was incredibly understanding and very kind. I was going to walk out due to not understanding cost , then she stopped me and helped me understand the correct pricing. Give her a raise bro!

Customer service was amazing

Lynn was very personal. She was professional and a to b in service thank you very much.

Lynn was very helpful and friendly, walked me a round to a couple units so I could get a good idea of the unit size I needed. Thank you.

Always a good place to store stuff when you've run out of room.

Good employees. Very kind. One day they even caught me, asleep in my room! Unfortunately, they must have been overtaken by corporate franchise management, because they locked me out without a phonecall or email! Because of the pandemic, it's been very difficult to advise. My stuff got stolen by this policy. 2 stars for longtime service, marked down for absolute dishonesty.

Great gal Rochelle is, she is always attentive to my needs i pay my bill ahead of time jus to keep on the good side.Amazing customer service!

Lynn was wonderful. She showed us the unit and took time to explain everything. Thank you

Wonderful service

Clean facility, reasonable pricing.

Rochelle was great she helped us rent unit from my own phone,so much easier and convenient,unit worked perfectly! I recommend this public storage.

Jackie was very friendly and helpful!

I Have been renting for 15 years at many public storages. Rochelle and Jackie are professional and very friendly. They do very well in customer relationships. Highly recommend them

So far I've been very impressed with this storage complex. I just moved my stuff from another local facility because the rates are much better.

Clean grounds,Rochelle keeps the units inside the building secure I recommend this storage company.

I've been renting for years and this site is always clean and the staff extremely helpful. I wish I had employees as helpful as the staff here. ... Later... In 2020... Local management is almost powerless... Equipment previously available now is not... No longer restroom on site... Prices have skyrocketed... Goes to 1 star for me...

Awesome property ! Great peps ! Would rent again...Thank you !!!!

Rochelle has been very helpful to me.

Way, way too expensive. And then when we were trying to move out (to a new facility, but same size unit for half the price) and needed assistance there was a not on the door saying they were closed for some meeting. No emergency number to call. Pass on these guys.

Rochelle is a great help, she was knowledgeable she advised us using what they call damp check in unit to help w all element's.

Great location

Rochelle was amazing! A credit to Public Storage, best experience ever great customer service, fast, friendly, professional. Premises tidy clean & well organized. Access was easy, entering & leaving. Loads of storage units size options, well kept &safe. Convenient to TV Highway in Hillsboro. Highly Recommend

Great management

Rochelle is the sweetest and most awesome person my husband and I have ever encountered.

Awesome place love Rochelle,she has helped us alot!

This location is perfect,the girl in the office was informative and friendly. Rochele was a pleasure to meet and work with.

Rochelle keeps this facility clean and orderly, she keeps a smile on her face daily.

The manager of this property is great,she keeps the grounds clean and is friendly.

Great customer service from manager Rochelle!

Clean store & units. Rochelle was super sweet & really knew her stuff!

AWESOME LADY HERE!! She helped me find the right items to protect my gear thank you for your help!

Very clean facilities this has been a great place to store, i recommend this facility it's clean and well taken care of by the manager Rochlle

Horrible place, do not rent from them! Find another storage unit

Very great service Neva was prompt and gave very detailed explanation to all our questions. The property is very clean our unit was very clean and we got in on a fall promotion with no hidden surprises like most promotions. The location and company was the cheapest even onnunits with out promotion prices

Rochell gave exceptional and quick service she had all our info ready to go before we arrived at counter, she was very positive and plesent to work with.

The 10 x 7 storage room you just rented is not 10 x 7 but since they showed it to you and you signed the document it's okay? I don't think so. I am surprised a class action suit hasn't been forthcoming.

Very clean and helpful staff! I got all my questions answered and very easy rental process

Rochelle keeps the grounds very tidy, I know my goods are safe and taken care of.I recommends this storage just because the manager does such a great job.

Like it but not the price

Terry was very helpful! She was very informative and you could really tell she cared about the customers. She gave great advice and made it super easy!

Terry is INCREDIBLE! I have never rented a unit before and was dreading the process but she was fantastic to work with and everything went so so smooth. She really cares about the customers and I appreciate her.

Terry is amazing! She set me up right away, gave me all the information, and a great deal. I'm walking away a very happy customer!

Terry is the best! Great customer service!

Rochelle is the best customer service agent I've dealt with in a long time. Plays well with others!

Christian knocked it out of the park for me. Needed a spot for my new "used" rv and he handled it perfectly. Price was best in town and super close to my pad. Highly recommend.

Grest customer service today! Rochele was so helpful and friendly , Good place to store so far!!!

Terry was awsome 💕her customer service from the time i walked in was welcoming ..her smile her respect and apperciation for choosing public storage was excellent ..give Terry a 5 star for being caring helpful and genuine ...Thank you Terry for being giving me a 5 star thank you for choosing public storage at this location.

The manager on duty the day I went into get my unit was awesome! Her name was Terry (she was working 03/22), she was friendly and helpful and very pleasant. The only reason I'm not going this location a 5 star review is because it doesn't seem to have carts like all the other locations. I literally had to take everything up one at a time and put my code in the elevator every single time. If they got those back I would have nothing bad to say about this place.

3 months into my unit and they raised the rent $35 (per month). I'm looking for a smaller chain that isn't so greedy.

This lady is great Rochelle treats me great ill keep coming back to this facility when i need storage. Rochelle keeps this facility clean,I was stuck behind gate they helped me get organized.

Great rates! Thanks Rochelle

Terry was very helpful with everything from showing the facility to understanding all the terms that come with renting a storage space

Clean facility, new lock system, i feel safe putting my goods in this storage building,office staff quick and professional Rochelle showed us everything we will need to know regarding unit and building.

Check in process was quick and easy. Kelly was able very courteous and professional. Will definetely go to this location again.

Kim was fantastic, very efficient move-in and super friendly. Much better than other storage experiences I've had!

I've been renting a unit here for a while, Rachelle originally rented the unit to me and she made the process easy and was quick. She has been a pleasure to see every time I've paid my unit bill.

Friendly staff. And good prices

Great customer service thanks Rochelle!

Helpful staff but closes office at 6pm daily.

Great place I don't know what I'd do without them!

Great customer service thank you racholle

Kim Very helpful and took time to walk me thru every step.

Patrick and Rochelle were so helpful in getting the paperwork done and everything move in ready quick! Patrick was helpful and made sure I had the best deal. Great customer service :)

Rented unit at this facility , inside building is very clean along with the grounds , office staff very nice the woman in office was very efficient she got us set up in office quickly.

Good customer service the lady in the office was was joy to work with , the grounds are clean , and the merch is reasonably priced.

Clean dry

Had i done my due diligence prior to renting from this company i never would have. Not just this specific location, but the entire company. They have hundreds of complaints with the better business bureau and are not accredited by BBB. I went in to change my gate codes and remove someone from my account that allowed them in and that very same night a staff person have that person the new gate code and items were stolen from my storage. And when you call the toll free number to speak to upper management they are condescending and rude and have absolutely no regards for customer care.

In to get into our unit,we have to get lock cut manager was on the ball getting it all set up thank you for the quick and efficient help.

One of the best storage places I’ve had to use.

Came in to rent unit the girl in the office was pleasant to work with.

Be aware that on top of the monthly rate they require you have insurance which they sell for a minimum of $11/month. Additionally, they do not accept normal padlocks, even if they are Public Storage locks. Instead they require you to buy a $25 cylinder lock. And, there is a $24 admin fee. So, even if you have the $1 deal for the first month you will pay at least $50 dollars the first month.

Rented unit w my in-laws Rochelle was very compassionate and helpful , I would recommend this Public Storage.

looks just as good as the other ones nothing really special

great customer service , clean , very friendly staff the gal in the office was very informative.

Came in to rent a storage unit Rochelle was amazing she helped me with my storage and merchandise needs if we had more people w a great ablilty to relate and make it simple life would be great!

Staff was great to work with. Units are clean and warm.

Ive been very impressed with the service we received when i had to help my son find a storage unit while in between apts.thank u Rochele for ur help.

Great place to store clean grounds the staff keeps everything up to par Rochelle has a great attitude we keep coming back.

Came in this store for packing supplies on Sunday the girl on the office rochele was very helpful I needed a box that she didn't have she took the time to help me construct a box by putting two together which in the end saved me money.

great customer service thanks Rochelle

Great customer service! Rochelle made my day.

Excellent service from Rachel. She was patient and answered all my inquiries, even walked me to the actual unit before purchasing so i can see the space.

Thanks for being AWESOME!!

Great customer service Rochelle and Tiffanee were wonderful!

They robbed me and told me to file an insurance claim but, I found out that I paid for insurance and didn't have it. They broke my lock and cussed me out. They scam consumers and fraud the IRS.

Came in to this location for packing materials , rochelle was very helpful and bubbly, she even saved me a few dollars in the end , I highly recommend this store and it's customer service , a smile goes a long way when having to move in this heat thank you rochelle.

Awsome Customer service Rochelle helped me out so much w my storage!

Rochelle was very helpful with my moving she gave a great rate thank you for the information on moving supplies

Thank you for the great info on storage units will be buying merchandise Sunday with all your help,Rochelle was so helpful.

Came in looking for storage spoke to a gal last week very impressed with security and cleanliness of the area , Rochell was very organized.

Best storage facility ever!! The office staff is fantastic!

Great customer service thanks Rochelle

Has a place undercover to unload by my storage unit, but does not have garbage or recycling on site.

Very good customer service Rachel and Rochelle

Great facility clean and friendly staff thanks Rochelle and Rachel

They had helpful, kind employees. They had all the moving materials I needed!

This location is clean, perfect for our storage needs,the move in process was quick and easy the lady in the office was very efficient,she had a great personality, definitely will recommend this facility to others.

Came in for a unit, the girl the office found us great deal,my experience was highly rewarding the staff was efficient and quick thank you Rochelle.

Been at this facility for over a year its very clean they fixed my light outside my unit after i went in the office to let the girl know in a timily manner.

Came in looking for a unit to rent thats affordable the girl in office walked me through all pricing and gave me a good deal, the grounds were clean and picked up...Thanks Rochelle

Been at this storage facility for awhile,recently my light burned out in my unit I went into office and discussed it with young lady she grabbed a ladder 3 times larger then her , went out to tackle the light right away great customer service in my book.

Came in for a great deal Rochelle was quick and efficient she found us a low price and units is located right in side the door thanks for all your help.

Great deals clean location rochelle helped us get the best pricing around.

Returned to this facility for my storage needs( second time around) the girl in the office is always polite and very friendly I feel my stuff is safe at this location thank you Rochelle for keeping my mind at ease when having to put all my belongings in storage.

Great facilities always clean glad to have a few carts and bathroom is up and running the manager is always on que.

The lights are never on at night- when I went to talk to the employee in the office about it I discovered that she too was scared to be there at night, and didn't seem to have any influence over the company to replace all the burned out lights. I felt really bad for her. The rent was raised a few months ago- I already thought it was expensive before! 6 months later we come to empty our unit and there are spider webs and spiders EVERYWHERE at the entrance and in the hallway. Yellowjackets/wasps(?) buzzing around as well. We open our unit to find cobwebs on our things, massive spiders lurking in the corners, and mouse/roach poop on our furniture. It looks like someone shoved a packet of rodent repellant in the unit sometime between when we bagan renting the unit and this weekend when we emptied it. It was a disgusting and stressful process removing our belongings. All of our furniture is filthy. I would absolutely not recommend this facility.

Great service,clean will be back.

Clean,friendly staff very secure Roch is always happy...

Rochelle is awesome! She made our decision easy to go with Public Storage. We were looking around and her customer service made our decision.

Friendly staff glad to see carts are back for customers,ive been a customer for about 3 yrs the gal in the office always has a smile,the property is always clean and free of trash.

Rochelle was awesome she helped me out and got me the best deal possible when i was quoted for more then what it was suppose to be she took her time findinflg what fit me best

I went in looking for a small unit that was affordable and that was able to happen! Rochelle gave me great customer service, the process was easy, the storage units were well kept, and I'd recommend this place to anyone in the Hillsboro area! Coming to the end of my rental stay, the facility was always keeps clean and I had no problems checking out and speaking with Rochelle. She made everything easy to understand and made it a very enjoyable renting experience. If I ever need any more storage I would definitely come back!

Came in to pay realized I had late fee Rochelle helped me take care of it quickly and efficiently.

Rented storage for a couple weeks the manager was prompt on getting me the right unit and i saved a monthes rent paying only a $1.00 plus the move in costs not bad at all for 30 days thanks Rochelle for staying positive during a hectic time.

Great customer service Rochelle and Tia were extremely helpful w all our moving needs

Great management Rochelle keeps the facility looking great despite the broken gate,no carts can't wait to see these issues taken care of!

Great facilities property manager is great she keeps the place clean and secure Rochelle and Elizabeth were friendly and efficient.

Friendly, happy customer service, Rochelle and Tiffanee were awesome and very helpful, great place to store your belongings and valuables.

Love the staff saved me time and money

Great service manager takes the time to get issues taken care of. The rates are good, clean property thanks Roche lle

Awesome place awesome people who run it thanks ro

Love it...

Great customer service, clean thank you Rochelle and Jessica

Ashley & Tiffanee were very polite and helpful when I arrived. Ashley noticed how full not only the bed of my truck was, but the cab as well, as soon as I pulled into the parking lot. Very helpful and knowledgeable team these girls were.

Thanks for the awesome service Rochelle

Other than not having enough safe flats to load up my belongings, everything else feels awesome. Great staff, clean facility and gotta love the security gate. I am also happy with the price since I checked out other companies offering double the price! Well done.

great rates clean facility thanks rochelle

Fabulous,helpful,great customer service thank you Rochelle

lots of fees and high prices

Great deal on move in thanks Rochelle

Superb Customer Service, great location and layout. I strongly recommend Public Storage as your local storage needs.

Was looking for storage went to a couple different Public Storages found Hillsboro to be the best prices in the end ,Rochelle was big help along with another gentlemen from Cornell.

Great prices!

Came in get storage found great prices and easy bill pay thanks Rochelle and Joe

I was quoted $156/month for a 10x10 unit. I drove 30 minutes to the site to fill out the paperwork and suddenly was required to pay an additional $11/mo for insurance. Deceptive. Beware the price you are quoted is probably not accurate.

We were needing storage for my father who passed away we decided to stop in to this location we spoke to Rochelle she answered all our questions and found us a great price on our unit and boxes thank you public storage for making my job so much easier.

Good prices Rochelle had a great attitude

quick move in AC was awsome thanks rochelle!

The unit has been great. Good and secure. My unit was practically air conditioned with how cool it always was inside without paying for an air conditioned unit. I had a 5x10. However when I moved in, the manager Rochelle wanted to add the location to Google maps for me. After accepting, she then proceeded to use my phone to review the unit on Google maps with a fake review about the great service. Then added the location to Google maps.

Found location to be very clean and staff to be very helpful . Thank you Rochelle and Kim

Great storage experience thanks rochelle

Kim was very helpful and it was quick and easy. Love them

Kim was wonderful! The service was very professional & she got us exactly what we needed.

kim was great, she helped me find everything I needed. she was awesome!

Rochie rocks

I have been a long time renter from this PS location for a few years, I always come here for my rental needs Rochelle always help me out at thus this facility.Its a clean and safe environment.

Kim and Rochelle move in went so quickly thank you for the help!

Great move in experience fast friendly thanks Rochelke

Great experience Rochelle saved us tons of money this month thanks so much.... :)

Great service with a smile, clean and easy to get to thanks Rochelle

great experience thanks Rochelle

Awesome customer service Thank you Kim for a great experience

great service thanks Rochelle for the quick and easy transfer

Great location thanks Rochelle and Kim

Clean friendly thanks Rochelle

Great customer service location clean thanks Rochelle keep up the smiles

The move in was quick and easy thanks Rochelle

Great experience!

Great customer service, Kim was helpful & knew the place like the back of her hand. Safe & fast sign up. Thank you

Thanks for helping out with payment process , Rochelle was very helpful

Clean friendly thanks Ro and Alan

Thank you Rochelle for awesome service

Thank you for the service Rochelle

Thanks for awesome customer service and laughs Ro and kim

Love the customer service! Thank you miss Kim!

Went in for pricing came out with merchandise and got a reservation for free and good special thanks Rochelle.

Great customer service thanks Rochelle

Fast and easy... Good job Ro and Kim!

Great work kim and Rochelle thanks for the awesome customer service!

Great facility to store at friendly gal in the office! Rochelle keep up the good work!

Good service

Thanks for the help Rochelle!

Great service RO!

Great service Rochelle thanks for all your help with SR!!!

Great place to store thanks Rochelle!

Rochelles customer service is awsome wasnt sure about storage but she assured me all will safe and sound nice to feel content when Im out of the counrty!

Thanks for getting move in quick and friendly awsome Rochelle!

Great facility like the security and the manager is awsome thanks Rochelle for the customer service

Ive never had to rent a storage unit. As a college student, I needed something fast, easy and inexpensive. Luckily, I was able to get an amazing deal thanks to Kim. She was absolutely wonderful and everything was laid out super easy and we were able to rent a unit within 5 minutes! Everything is extremely clean, and I feel very safe knowing my valuables are in the care of such a fantastic facility.

Great service clean returning customers!

Great area clean units Rochelle keeps up great always smiling

I like the friendly Staff. Thank you Ladies :)

Easy to get to thanks Rochelle

Went in to this Location looking for storage Rochelle was very informative will be storing within the next moth here thanks for the great info and the few boxes I grabbed!

No one like having to store their things, but when u have to, u need a clean, affordable, and safe place right? Now I have some very nice things, and I don't wanna leave them in some busted garage. I want a place where I know my things r safe and well protected. I highly recommend this location! The staff r awesome! They know everything about storing your things! If you want a clean and safe place to put your things, COME HERE!!!

Very affordable great customer service thanks Rochelle! !

Rochelle was excellent, great location and service.

Great place and cool location. Always enjoy stopping in.

Great service they went out of there way to help us out

Rented a unit and the service was great. Unit was clean and the property was secure! Thanks Rochelle for making the move in easy and quick

Very nice place. Employees always helpful!!

Kim was the manager that helped me with my boxes. She gave me some. Great advice for quickly packing and organizing my stuff

Great staff! Kim and Rochelle are wonderful in helping choose the best size unit on the property that fits your needs. Thanks for all your help!!

I was happy to find all my moving supplies at this location. Rochelle and Kim are very helpful and explained the uses for many of the products. I especially liked the Dish Pack and deviders for my wine bottles.

Great staff! Rochelle is awesome! Great value, safe & super customer service! Thank you public storage!

I've been through a few different storage companies over the last few years while moving around, and this one by far offers the best experience yet. Signing up was fast, clear, and simple. I would recommend this location, the manager, Rochelle, is very friendly and helpful.

I am very satisfied with the storage space this company provides. Rochelle (the manager) was so outgoing and friendly and made my experience at Public Storage awesome! I highly recommend this place if you're in need of a quality, fast, easy storage unit.

`I had a awesome experience with this company. The cutomer service was five star quality. Rochelle Stevens, I believe is her last name, was very infomative, helpful and fun to work with. The storage units, themselves, are big, clean, and affordable. I would and will recommend this Public Storage Units to any potential customer's needing a place to store their belongings.

Very friendly and super helpful. Kim is amazing! She helped me find just what I needed and at a great rate and saved me from paying a ton extra $$ at another place. Thanks Kim!!