It's alright. There's always a big puddle in front of my storage door because the asphalt has pot holes and the water collects there. Shoes are soaked or your belongings end up wet.
They were pleasant kind and friendly and answered all of our questions
Well organized facility. Employees here are not too bad either. I like how spacious the driveway is between buildings. Prices a little too high but overall it wasn't a bad experience at all. Will definitely recommend this place. Please don't forget to follow share and like for more honest reviews. Thank you so much!
Would highly recommend, easy to set up reservations, friendly staff, clean facilities all at reasonable prices. 10 out of 10
Easy set up and first use of kiosk rental
Was helping a friend move her stuff out
Terrible customer service. Was there for a year. There were roaches and spiders too. I wanted to get a smaller storage. Instead of getting the $1 for first month she convinced me to go up there and get "a better deal and a credit". Her idea of a better deal was charging me $30 for the last 2 days of the month and a $100 storage fee for the first of the month, with no credit. I decided to cancel less then 24 hours later and go somewhere else and couldn't even get my $30 back for a unit I never saw, touched or put a lock on. I got $12 check. Went to Extra storage and so far much happier.
I had a reservation, one day before moving, they’ve lost it and there is no unit available for me. Do not bother trusting any reservation that these people give you.
Went to move out after 3 months and found our stuff infested with spiders. Told management and their response was “it’s a storage unit”. Rude. Gross.
Jessica on Reno really helped me with my lock issue at this property. She was knowledgeable and sweet. Rodney was helpful as well helping me to access it after breaking my key off in the lock
Super clean unit, move in was quick and easy, staff is super helpful and will go out of their way to ensure a good experience.
Ronnie was a pleasure to work with and ensured I received what I was needing from the business
Wish I Could Give Them A 0 They Lie And Hit You With Hidden Fees Rodney The Storage Manager White Old Man That Lies & HAS SOME CONDITION WHERE HE WILL FORGET SO RECORD ALL CONVERSATIONS WITH THAT MAN‼️‼️‼️Jessica SUCKS She’s SOO Very CANTANKEROUS‼️ Ashley on Reno Is Helpful but has no authority. Worst Place To Rent A Unit From‼️‼️‼️‼️💯 Beware
They are real nice and they will work with you as long as communicate.
Rodney was very helpful and really made my transition into a new chapter of My life with ease.... Thank You for treating me like I matter!!! Public Storage will get lots of referrals from Me!
Needed boxes so I stopped by. Very clean with nice employee. Would do business with again.
Absolute nightmare. The website provided inaccurate rates and availability. The call center automated line was deeply flawed. I struggled to cancel my reservation because both systems weren't functional. I went with a local place instead.
No hay persona que te atienda siempre está solo el lugar
Rodney is awesome.!!.He has gone over and beyond being helpful..Thank you..
Do it all online, don't call the number. The gals on the phone will give you the run around
This company claims to regret my experience. I tried to call for assistance after going in person. I became overwhelmed by the employee standing close to look at my emails just so I could get code to enter storage room that I pay. I just had open heart surgery and my anxiety got the better of me. So, I call back today, a few days have passed, and this guy wants to argue with me even after I informed him that he was standing close and I had heart surgery. He kept talking over me that he was trying to help and became very defensive then hung up and will not help me. What should have been an easy call for help ended up being a horrid experience. I do not ever want to deal with such a brittle person that cracks and acts like a fool.
Experience was like I was renting an apartment, storage rental insurance, lock $20 awkward storage L shaped unit, not worth the $130 after all the fees. I just needed for 3 weeks. DO NOT AUTO DEBIT if you don't intend to rent long term $85 month.
Rodney is always so professional and polite! And helpful!
Rodney was extremely kind and helpful, he did everything he could to help us with whatever problem or question we had. Getting a new storage unit set up was fast and easy, highly recommend you check it out!
Rodney was extremely helpful and made The renting process was easy, straight forward and no BS. Will likely be with these guys for a long time. Thanks!
I received a call from public storage to pay my balance from Tiffani awesome service from her very understanding, and very very helpful. Great customer service at this Public storage 👌👌👌
I made a pymt on their site but used 2 cards. The 2nd pymt was supposed to be $20 but the site charged me $306 in error! Yikes! So I was charged twice! I panicked! But I immediately called Tiffany, who by the way is not only sweet and personable! But, efficient, professional, and such a pleasure to deal with. She took care of my double charge in 45 seconds flat! Wow! Not only do I recommend PS 40TH ST, but ask for Tiffany! She'll take good care of you! 😊
I love doing business with them
Nice staff and clean storage
I have become somewhat of a collector in need of additional storage. My first storage selection proved to be too small. However, Rodney helped me to upgrade in a matter of minutes. I appreciate his professional experience. Thank again
Everyone was nice and welcoming when i arrived. Very nice and they helped me get what i needed fast.
Aly was very helpful on move-in.
Aly is a good person to talk to she helps you with things and is willing go extra mile.
Great fast service on short notice.
Aly was terrific. Great attitude and wonderful customer service.
Aly is very sweet and helpful.
Aly was very professional and very helpful. Quick fast easy and efficient service! These guys awesome!
Good customer service clean and efficient Alycia Franklin awesome employee deserves a raise
Aly is great. Friendly, very helpful and kind. You need a storage go see Aly.
Aly was great in helping me find a space.
Aly was excellent, she helped me A lot.
Great customer service. Rodney and Aly are the best.
I would totally recommend them to anyone. The staff are very helpful and courteous. They are also very informative and patient. I fully trust my belongings being there. Nothing but raves from me
Alt was great with helping me out.
Was looking for rental storage went in talked to Aly Gentry awesome place good customer servoce
Awesome service and nice staff
Super helpful and helped me out alot
Amy...she was very nice n helpful
Aly was so incredible! She helped me get my locker about a week ago. She asked all the right questions and helped me understand which option was best for me. The insurance provided seems like a great offer. Security seems to be very good. There is an on site manager and they seem friendly. I would not keep very high priced items here but I would park a Harley in a locker.
The entire process was super easy and not to mention their wonderful on site manager Aly is a hoot.
Aly was terrific helping my friend get her bill paid. Fast and friendly service. Made this experience great and worth going back.
It's easy to get in don't like having to get out of the car and re-enter the code but it is what it is alittle high I'm sure that there is better deals to be had you pay for the convenience
Aly if very helpful n quick with storage needs
I would highly recommend this public storage location. Aly was so helpful and made my rental experience quick and easy. She is very professional and made my stressful moving day much easier.
Aly helped me at Public Storage. She was super helpful and kind. It made my first storage rental experience so much less stressful. It was actually fun! Haha
Aly was so wonderful helpful and sweet. She really took care of us.
Don’t go there at 540 and expect business. Older lady working there did not want to rent me a storage because it was 20 minutes before closing time. Gladly went somewhere else who wanted business.
The smell in the store pointed to obvious sewer trouble and the floor was a mess of water, toilet paper and other stuff. But Aly was working hard on getting it cleaned up. She stopped in the middle of all that and helped me with my problem, listened to me complain and kept a sweet composure and smile the entire time. Kudos Aly.
Great customer service very friendly
Friendly customer service, thanks Aly for all your help. This place is awesome for all your storage needs. If you're looking for a storage place that cares come here!
ALYCIA is amazing. I don't know how she handles all she does there. Such a multi tasker, and so efficient and still friendly and polite.
aly was awesome very good.
Exactly service and very fast
Absolutely abysmal service. Consistently throws a lock on the unit whenever it suits her, even though the bill is paid on time and the lock we use is suitable. Past 4 times I have attempted to get into the unit it has been locked up. Absolutely do not recommend.
Staff so friendly and it's was way affordable for our budget. Nice facility and very clean. Fast set up and Audrey was awesome. Highly recommend
Fast friendly service. Very professional
Clean facilities, friendly staff, quick leasing process, easy electronic communication.
Your Rep. Audrey has always greeted customers with a smile and very helpful. As one of your Reps. Has done a out standing job
We had a great experience at this location. While at our storage unit a random thunderstorm hit blowing our things all over the place - Audrey went above and beyond to help us pick up our things and reorganize. Great staff to work with!!
Great prices! Aurdrey was very helpful!
Just know that if you make a reservation for a unit online, confirm it and show up on your “moving day”, there’s a good chance they gave your unit away to a “walk in”. So bottom line; reservation means nothing. Terrible way to run a business. Cost me hundreds of dollars in extra U-Haul miles and time, and short notice rental at a different storage facility. Don’t waste your time or money.
This location is great and helpful staff.
Super friendly staff. Very flexible hours. Great place to keep your stuff!
Great experience. Amber was extremely friendly and helpful!
Rodney was great! I came to see the storages in person to insure my stuff would fit. However it’s too early to make my reservation so he gave me other options and made sure I had all the information to book within my time of need.
Friendly service, great management, and awesome place for all your storage needs
Propert Manager was knowledgeable, courteous and friendly!
We've used Public Storage for years and love them! The new girl here, Amber, I think, is super nice and always accommodating. The prices have always been reasonable too. Give them a call!
A very convenient and helpful customer service oriented business, and the way in which I can purchase boxes and store my many things that appear never ending makes them organized and aids me to get rid of the excess stuff so I can keep my valuables well, so thanks Public Storage.
Rodney was really great about getting me the unit I actually needed. The one I reserved was to small but he got me situated. And it's a reasonable prices
Convenient and very professional. She was very up front about what she had and didnt have available and was able to get me into the size of unit I needed! Great place to work with!
The attendant that helped my friend aquire a storage unit for his things was very helpful and informative. She was able to answer questions we had and helped my friend get exactly what they needed. Thank you for the great service.
Amber was great help and explained everything and was very polite and it was clean
Siempre amables y exelente servicio
Mrs amber the customer service representative here I'd very professional and respectful, good place to store our stuff when in the process of moving here at public storage off nw 40th and Barnes stay safe and have a blessed Christmas
Amber was excellent today. Was able to get everything I needed. Great service. Thank you!
Amber the property manager was extremely helpful and informative! My storage unit was perfect for my needs, and was clean! Would recommend this location to friends and family needing a storage unit!
Absolutely outstanding customer service!! Raveia was so helpful in assisting me in selecting my storage unit and answering all my questions/concerns. The property is perfectly clean and in excellent condition. Security is 5 star and couldn’t ask for a better experience. All details were explained without any pressure or misleading info. You won’t regret storing your property at this facility! I have every confidence in Raveia and her management of the site.
I bought merchandise and received amazing service from the manager Dawn!
I had a very pleasant experience dealing with the manager Dawn who helped me find everything I needed.
Great central location, makes making a payment on this side of town a breeze.
Misty always makes it super easy to make my payments for my out of state storage.
Place is close to the highway
Staff was great, place just too small no space available for me.
Great specials and clean space
Great location, friendly and knowledgeable staff. Would definitely recommend.
Great staff, clean facility, general pleasant experience
Hello good morning, how old do you have to be to rent a unit?
Needed temporary solution they helped me save lots of time.
Excellent service, convenient location, and clean facility.
Great service and very helpful!!!!
The prices are reasonable and the facilities we're clean.
Misty is lady that I deal all the time and she always ahead with my storage needs
Misty is great. She was so nice and very helpful. Awesome work!
Facility was clean and staff was friendly. Misty answered my questions and provided me with plenty of information.
Great experience Misty was friendly and knowledgeable about what I needed, would definitely recommend this place
Quick easy access, friendly staff
Easy and quick. Close by.
Super convenient close to hwy, friendly staff
It was a wonderful visit would go back for sure
Don was very helpful and found me the exact unit I wanted. Thanks!
Don really knows customer service! Great price too.
Don was very helpful went in to make a payment I was in and out!
I love public storage. Always have nice staff
All I needed wAs moving and packing supplies. Celeste sold me exactly what I needed and did it with smile. She's really good! The location is cleAn and secure.I was very comfortable. Thanks Celeste for your great service.
I was looking for space to downsize my clutter. I had no idea that there were so many variables. Celeste took me through each one and gave me advantages and disadvantages. She's really good, knowledge and helpful. Without her I don't think I would have made the right choice. Thanks Celeste!
Friendly staff. Cynthia was so patient and made sure I was accommodated exactly as needed.
Cynthia is the best!! Awesome service and will go out of her way to take care of you!!
This place is great, the staff was very friendly and and super helpful!!
Cynthia and Kayla were the best....keep them employed....
This is a good storage love this place
Cynthia has managed to get my business so well that I will advise all my circle members to use her storage facility whenever needed. Good welcome smile on top of excellent service.
Rodney was very helpful and seemed very knowledgeable into helping us figure out exactly what we needed. He was courteous and polite and treated us like we really mattered. I highly recommend this place.
they were very friendly and helpfull
Fast, friendly service from Cynthia and I'm happy with the price!
Always a friendly face and helpful service.
Miranda was great. She had given great information. Love this place.
Miranda is a very good property manager thank you ps and miranda
Miranda is outstanding. Always helpful!
Miranda was incredibly helpful and gracious. Would highly recommend!!
Miranda was cheerful and helpful and suggestive, I was relieved to know my items were in great hands ;)
Miranda was awesome and funny! Really made us feel like home. Thank you for a wonderful experience. :)
Miranda was such a great help and made my first storage unit experience incredible!! As a college student, it's nerve racking to do such adult things, and she made it a breeze. Definitely would recommend!
Miranda Miranda helped us and was extremely nice. Thank you!
Miranda is great at what she does here at PS and clean property thank you Miranda I will be back for my storage needs. This is an addendum to my prior statement today I just referred a friend to Public Storage and don't know about Miranda is wonderful experience and you have very few in this life I need to storage bag I have problems personal and I walked in and I was treated with respect and professionalism at a time when I really need it
Miranda is awesome! great customer service and facility!
Miranda was a great help and fast at getting me in!
Edit....When it came time to move out, I realised they did not give me all of the information I needed. On the packet it states that there is a prorate available for move out. No where does it state that you have to pay the full month after the 2nd. This is something they need to tell you when you are going over paperwork. Also, don't buy their locks or boxes....uhaul sells them for half the pruce. Always bring your own lock. And their insurance is over priced as well. Use your own or none at all. It is not required. Will never use this place again. Original post.... Miranda was the best customer service rep I have dealt with in a very long time. She gave me all of the information I needed and helped me find the perfect unit. Definitely coming back here again.
Miranda was the greatest I just loved her and she helped me so much and I will be renting here again thank you again Miranda.
Miranda was very helpful and explained everything in great detail.
Miranda is great! She sure did help me out when I needed a bigger unit!
Miranda was awesome! Super nice, helpful and very professional.
Miranda was a great help and property was very clean and neat and Miranda had great customer service thank you.
Great customer service. Thanks Mckenzie!!
Miranda was very knowledgeable about what I needed to move in and how. She was definitely the most helpful because I am pregnant and needed a storage asap. She found the closest storage to the gate for me and everything! Thank you so much Miranda.
Miranda, i tell you guys she is good at what she do shes the best everything went good and easy
Miranda was very helpful. She took extra time to help with the account payment. She was very professional and represents the Public Storage Company very well.
Friendly service and clean units
Miranda She Is A Great/Nice Person :) 😊 She Is Doing A Fantastic Job At What She Does And Shes Pretty 😊
Miranda was every nice & handled business well
Miranda was great and friendly thank you for your help
Miranda was great customer service thanks for all the help
Miranda was a great help and great customer service she put me in the right unit thank you I will be coming back.
Great service! Miranda was wonderful
Miranda was great and helped me out great customer services!
Miranda was a lot help and great customer service thank you miranda and public storage!!!
Miranda was so very helpful with renting me my 5x10 and on top of that they're affordable
Miranda done an excellent job and was very polite she explained everything to me very and was patient with me on figuring out what I needed, I was very happy with her custom service she was very proffessional at her job.
Miranda was very helpful and polite. Will use this public storage for all my storage needs.
Edith was wonderful! Good clean space. Will use again!
Edith was awesome! She was cordial and professional and so helpful. With her positive energy and made my entire experience enjoyable. I'm Glad I choose Public Storage to rent my storage unit.
Edith is wonderful! Great storage decision.
Edith and Steve were very helpful and polite.
Nice lady, very efficient and helpful. Great experience. Highly recommend.
Edith was super helpful and the unit I got was very clean! The location was super easy to find and access! :) This was my first time using storage and this was the absolute best!
I had an excellent experience at this location. Edith is a fantastic lady. We need more like her.
Edith was awesome! She was cordial and professional and so helpful. She radiates positive energy and made my entire experience enjoyable. Amazing representative for your company! The units are clean and the office was orderly. Nothing but good things to say.
Edith was a great property manager helpful and pilot. I recommend this place for every one who likes great people and great location
Edith customers services was excellent
very please thank you for your help Edith was helpful got me in an out Thank you
The customer service, unit rates and availability are outstanding. After making phone calls to several storage facilities in the area and getting a combination of bad service and sky high rates, I made the phone call to Public Storage. I spoke with Mckenzie and I cannot praise her enough. She was extremely helpful and informative and even helped me save money on a "Move in special!" All together the experience was made easy and pleasant. I would recommend Public Storage to anyone and will be making it the suitor for all my personal storage needs permanently!
McKenzie was very nice. Very quick service and I got my unit asap.
Good experience, friendly. Took care of the problem quickly. Highly recommend this storage facility. Great job McKenzie!!
McKenzie is awesome! Very helpful and professional! Thanks!
Customer service was great and the process was easy!
Great location and staff!
Aprils customer service skill are out of this world!!!!
April was very helpful and she made sure i was comfortable with my unit
April and Ashley were awesome in helping me find exactly what it was I was needing. They even gave me a price list so I can price the merchandise I will need to pack my items! Thanks ladies you rock.
April is such a sweet heart thank you so much. great customer service there.
Dougglas was very helpful and answered every question with no hesitation. This process was very easy and I'm glad he is here to explain it. I would refer this place to anyone if they had any storage needs. Thank you Dougglas
Dougglas was very helpful. The exit was painless and I will return to public storage if I ever need it. He even helped me with my phone
Dougglas is phenomenal. I love his location. Everything was very simple. He explained everything well enough i didnt have any inconvenience or any questions. He got me on track fast and i have enjoyed my experience with public storage only after meeting him.
Dougglas rocks. Very helpful. Excellent service.
Dougglas set me up with a storage unit today. He was very thorough, explained all details well. Not only was he informative and covered all info he was exceptionally entertaining. I had fun while doing paperwork today
Doug and Tracy were very knowledgeable about renting of public store ridge space. Job well done!
Dougglas was very helpful answered all questions before I can asked them. Made the moving much easier.
Good service , Dougglas is the best! He made the move in as stress free as possible. I would recommend this location to anyone that needs friendly and fast service
Dougglas was so incredible! I left my phone and he worked diligently to track me down. This is the type of customer service that keeps clients and you rarely see anymore. Such a great experience!!!!
Dougglas is awesome! He is professional and cares allot about his customers. Great customer service!
Dougglas is very friendly and welcoming, he explained everything in great detail. I'm very happy with my experience today.
I just wanted to thank Tracy with public storage for her outstanding service and knowledgeable help . Tracy was awesome in getting me into the unit I left my cell phone and she was professional and called me right away for peace of mind outstanding employee!! Great asset to your business. Thanks TRACY!!¡
Tracy was very nice and helpful. Thanks for all ur help.
McKenzie @ 24532 OKC. A great customer service experience. Very accommodating. Explained everything and was very helpful.
I have been trying to find a close location for storage and I gave the local branch of public storage a try and found the clerk Dougglas was very helpful. I don't usually leave reviews but his customer service was so good that I had to leave a comment. I don't know if management reads these comments but he was very helpful kind informative and answered all my questions. Thank you
Dougglas was very helpful today in explaining automatic pay features. He is friendly & answered my questions.
Dougglas was great at explaining everything. He is a great asset to your company.
Dougglas was very cordial and helpful to my needs as far as public storage . I will be using public storages service whenever i need to rent storage space.
Dougglas was so helpful and had me laughing the whole time! Made my day! I highly recommend public storage!!!
Dougglas was nice and knew his job well. Christine and rose were sweet as well. Great staff and great customer service
Very helpful! Dougglas was very knowledgable and extremely friendly!
I rented while the property manager Chrystina was there, and she was very helpful with getting the right storage unit for me. I then went In while Dougglas was on the property and he was also very helpful when I brought up the issue of needing to transfer to a bigger unit. Customer service at its greatest!!
Dougglas was very helpful in answering my questions and informing me of auto pay
Dougglas was absolutely wonderful. Such a great help and a ray of sunshine to be around. Wonderful experience.
My experience was amazing Beth is easy to talk to and she went over and beyond to help me!!!
MY EXPERIENCE WAS VERY WONDERFUL. ROSE HELPED ME UNDERSTAND THE PROPERTY & STORAGE RULES OF THE FACILITY. SHE WAS INDEED VERY HELPFUL, EXTREMELY NICE. I WOULD SO DEFINITELY RECOMMEND OTHERS TO HER & THIS FACILITY!!!
Rose described everything and explained everything perfect. Five star for sure.
Rose is very pleasant and was a great help to me. She made sure I got the unit I was looking for. I haven't seen customer service like that in a long time. Thanks Rose!!!
Rose, was very friendly and worked with me to make sure my needs was met by getting the right size storage. The property was well kept and look good.
Rose made our rental process so quick & easy! Thank you for all your help!!! Units & property are very clean.
Had a great experience moving into storage today. Rose was very knowledgeable, courteous and friendly. Thanks so much Rose!
Sarah has always been so helpful! She is always going out of her way to help others, and is very professional at her job. Sarah is truely what keeps me renting there. I would highly suggest this service to my family and friends! Also, thanks to her for helping me pick out all of my merchandise.
Magen made the process really easy and I appreciated the great customer service she gave me. I am positive I wouldn't have chosen Public Storage without her exceptional service.
I am so grateful to Magen for all the help she gave me. She was very professional and knew even better than I did, what I would need! I would highly recommend this site to friends and family. Thanks Magen for making a daunting task much easier!
After much careful debate I decided to store my precious item at this location. Sarah was very helpful by calling me when the sized I needed became available. She also came in on her day off because I had scheduled this time to fill out paperwork and the other girl had called in sick! She said "I knew you were coming and I wasn't going to let you down". What an employee! She is friendly, helpful, knowledgeable and very professional. An asset to your company!
They are always nice at the storage Sarah helped me pick out my storage to rent from there .
April was excellent helping me acquire my storage unit. She was friendly, and very knowledgable of the property even though that was not her regular property.
Exceptional front desk help, got more information from the second desk help than I recieved from the first. Good looking out to Sara for the Administration fee that wasn't explained to me over the phone.
If it weren't for Sarah, I would give this place no stars. She is the only redeeming factor at this place.Courteous and profession, Sarah would be an excellent mentor for 'Katie', the disgusting pig of an animal who actually manages the site. As if in purposeful contradiction, the manager is rude, unprofessional and an overall unpleasant beast. I'm surprised she hasn't had her guts stomped out. If I weren't under such a time crunch, I would have taken my business elsewhere. Once I do vacate the facility, I will not use this service again. But, I digress. The one shining light in that place is Sarah, very helpful and professional. Hopefully, the right people will realize that she would be an asset to this operation. People like 'Katie' the manager should be eliminated, people who don't understand the simple points of customer service or courtesy.