Public Storage Self-Storage Units at 802 W Hefner Road, Oklahoma City, OK

Walked into a very nice cool office on a hot summer day to be greeted and helped by Morgan. She was quick, and told me ways to save more money, she was able to get me moved in very promptly. Also, they had the best prices in the city that I can find in this area. They have of course outdoor self storage, but they also have parking in the back if you have trailers or anything else. The “roads” in between storage units don’t have any potholes, that’s always a plus whenever you have a trailer and a lot less likely to break your ankle moving stuff in. I would recommend this place to anybody.

Morgan was very friendly and helpful

Morgan was great. Would definitely recommend friends and family to her. Had a great experience

Morgan was really helpful and has great customer service

Morgan top notch customer service needs to be studied and replicated to other managers. Thank you for all that you do

Easy application and really great customer service! Morgan and Chad were helpful with the process!

Morgan and Chad was super helpful and never hesitated when we asked TONS OF QUESTIONS! They assured us about the pricing and timings for it!

Morgan has Awesome customer service skills. My agreement was on point. Great facility. No rifraf. I strongly recommend this establishment. Semper Fi. My check out was quick and to the point. Shavon was very knowledgeable and had great customer service. Five stars all around.

Just acquired a unit at the Hefner location. The website was giving me problems so I didn't complete the process. I went to the office and was assisted by Shavon. Shavon was/is the BEST! Very nice, very knowledgeable, and very thorough. I believe customer service is a lost art. I found it! Thank you Shavon. The old guy was very nice also. I spoke with him on the phone.

Shavon gave great customer service and insight over the phone. I feel safe storing my items at this location.

Great experience with Morgan and Alli! Thx!

Nick and Ron was very helpful with our rental. Great deals all the time.

My partner and I just rented a unit here and Morgan was wonderful. She helped us rent our first unit and gave us a tour of two different units, and explained pricing, as well as the app info. She was AMAZING!!

Morgan! She was the sweetest employee that I've ever had the pleasure of being helped by. She worked with me on pricings, she showed me the units, and she was real with me about everything, couldn't have asked for a better help. Thank you!

There are no words for how grateful I am for the management of this facility. So professional and so KIND. Morgan has gone out of her way to make a very difficult process as painless as possible. Thank you.

Cheapest rates I found of all storage units

It is my first time having any storage units and Morgan made it so easy! Truly appreciate her help.

I came today and Shavon helped my husband even though there was a language barrier, she was able to get him a unit rented. She showed us to our unit and how to put the lock on.

I have used this location twice since I moved here and the employees are amazing and friendly. Thanks

Morgan was amazing!

Morgan was very helpful and answered all my questions including things i didn’t know i needed to know! Her property was very well kept and her customer service was amazing! 10/10

Worst place to put stuff, staff is highly unprofessional and no safety!!!

Lovely staff, clean business and spacious storage units definitely a goto

Service was excellent, prices was awesome, location close and convenient.

Great staff… Ron is awesome very helpful!

Morgan was quite helpful in helping chose the correct sizing for my needs. She was knowledgeable about dimensions and advised me on pest control tactics. Lovely young woman.

Closed my account November 14 2023. December 1 2023 my check account was charged for December 2023 rent. Still haven't received my refund.

To see what has been said from others who also feel that anyone that can say they appreciate my business when they have now started this assault on me like I never had the arrangement to pay in 2 installments but this month have threatened my will go to auction soon and have charged me outrageous late fees because they can if i don't pay as they say I have to now that hey letter that I have a lien on a unit not even ever over 30 days. I am appalled that they can treat customers this way after the charges they know exactly continue climbing and late as to think that anyone also living a nightmare over a storage unit is not what i call anything but disgusting and I truly wish I could afford to move my things somewhere other than this place that I'm beginning to believe is wanting my unit auctioned since im not even 1/2 a payment late more than the month end and they have now charged the late fees they can only assume that business practice is one that I wish I knew or I would again do business with anyone who believes that charging someone as steeply as they do on a rent they always have had paid before next bill is due and to keep hiking the monthly amount due then i would let everyome i know not to ever do business with a company that is very large yet treat their customers who have only a their partial payment a aaste of money now that they put a lien on a unit they know they doing purposely and to be threatened made to feel they are sending my things to auction all in one payment cycle is not at all what I believe when in their messaging are saying they appreciate our business I'm sure they are charging people the fees they do is something I have no doubt they appreciate the money they most will pay especially those of us who are actually before the payment due for 3 units for only 1/2 unpaid at most and think that's anything I wouldn't ever have anything with a company who thinks that people as angry as i am being treated will hopefully catches up to them and loss business for being this greedy. To be stressed about a storage unit never not paid before the next payment due and disregard anything they were told and stopped for a couple of months and always very understanding when I let the manager know of the things I

False advertising... They do not offer climate controlled units in fact we have had our belongings in one of their sweltering hot units for months and our stuff has become damaged and not only that but infested with roaches we just had to go and bomb our unit to even be able to remove our things from it!! $1 for the first month but after that they charge over $100 per month for a 10x10 small unit. Overpriced, false advertising

Rodney was great and helpful!!!

Rodney did an amazing job!!! Thank you for you help I truly appreciate it!

Just wanting to let people, The guy (Rodney, i think his name was) at this location was helpful and knowledgeable. I appreciate his time.

So my mom was paying for her aunt’s storage unit for years , sight unseen, trusting that the unit was secure . Here is a pic of unit H016 , with the ceiling out, but there was no Sheetrock on the items . Someone cleared the sheet rock, but did not tell my mom there was no ceiling . Anyone could walk the rafters and access the unit. The good storage boxes at the front were empty. My mom on her death bed just paid a 300 dollar check to the unit , but I’m sure she thought she was paying for a unit that wasn’t accessible to the neighbors through the ceiling . I would love a 300 dollar refund, but they said they would charge me for cleaning out the unit after auction. Please make sure your unit is secure . Mamager said “some units haven’t been accessed for years!” And I am like, so what? You can just have no ceiling and take the money??? Owner, please rectify this and if you charge me for emptying and cleanup you will hear from my lawyer . Manager said I could not “FILL UP” the dumpster on site at the facility. Who is it for ? Could it be for someone paying rent on an insecure unit for years ? Do better . Who cleared the drywall??! Who emptied the “good boxes” ? Manager was nice until I challenged about the ceiling . Shame on you taking advantage of old ladies .

Pam had great customer service and made it a great experience.

Nedra was the best thank you

amazing service! quick and easy!

The lady at the front desk was amazing. I was in huge hurry and she got me out of there in 10 min

Pam was a good help to me I appreciate u very much

Nedra was exceptional in helping me find the perfect space, Incredibly friendly, and exceptionally pleasant when working through problems with space sizes and transfers.

Nedra was awesome and made the process seamless and easy!

Medra was very knowledgeable and answered all of my questions :)

Pam is a great person and will do anything to help if she can